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Hotel manager vs assistant front office manager

The differences between hotel managers and assistant front office managers can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 2-4 years to become a hotel manager, becoming an assistant front office manager takes usually requires 4-6 years. Additionally, a hotel manager has an average salary of $69,364, which is higher than the $47,938 average annual salary of an assistant front office manager.

The top three skills for a hotel manager include PET, hotel management and reservations. The most important skills for an assistant front office manager are reservations, customer service, and quality standards.

Hotel manager vs assistant front office manager overview

Hotel ManagerAssistant Front Office Manager
Yearly salary$69,364$47,938
Hourly rate$33.35$23.05
Growth rate18%18%
Number of jobs268,41571,787
Job satisfaction--
Most common degreeBachelor's Degree, 57%Bachelor's Degree, 67%
Average age4647
Years of experience46

What does a hotel manager do?

A hotel manager is in charge of overseeing the daily operations in a hotel, ensuring smooth workflow and client satisfaction. Their responsibilities revolve around assessing the performance of the workforce, devising strategies to improve hotel sales, coordinating with staff, managing schedules, and resolving issues and concerns promptly. They may also greet and assist incoming and outcoming guests, arrange reservations, and liaise with external agencies, including suppliers and vendors. Furthermore, as a manager, it is essential to maintain a safe and healthy environment for clients, all while implementing the hotel's policies and regulations.

What does an assistant front office manager do?

An Assistant Front Office Manager welcomes guests and develops high-quality relationships with them throughout their stay. They supervise guest arrivals and departures with the front office executive and managers.

Hotel manager vs assistant front office manager salary

Hotel managers and assistant front office managers have different pay scales, as shown below.

Hotel ManagerAssistant Front Office Manager
Average salary$69,364$47,938
Salary rangeBetween $43,000 And $111,000Between $35,000 And $64,000
Highest paying CitySan Francisco, CANew York, NY
Highest paying stateUtahNew York
Best paying companyBooking HoldingsHilton Grand Vacations
Best paying industryHospitalityHospitality

Differences between hotel manager and assistant front office manager education

There are a few differences between a hotel manager and an assistant front office manager in terms of educational background:

Hotel ManagerAssistant Front Office Manager
Most common degreeBachelor's Degree, 57%Bachelor's Degree, 67%
Most common majorBusinessHospitality Management
Most common collegeUniversity of Southern CaliforniaCornell University

Hotel manager vs assistant front office manager demographics

Here are the differences between hotel managers' and assistant front office managers' demographics:

Hotel ManagerAssistant Front Office Manager
Average age4647
Gender ratioMale, 50.6% Female, 49.4%Male, 49.7% Female, 50.3%
Race ratioBlack or African American, 8.5% Unknown, 5.1% Hispanic or Latino, 11.2% Asian, 11.0% White, 63.0% American Indian and Alaska Native, 1.2%Black or African American, 9.9% Unknown, 4.7% Hispanic or Latino, 18.6% Asian, 5.2% White, 60.9% American Indian and Alaska Native, 0.6%
LGBT Percentage11%8%

Differences between hotel manager and assistant front office manager duties and responsibilities

Hotel manager example responsibilities.

  • Achieve solid market position for emerging property, setting the stage for outstanding results encompassing ADR, occupancy, and profitability.
  • Open up a campground that are purchased out of bankruptcy.
  • Maintain Mobil and AAA standards for the arrival and departure experience.
  • Handle the day to day operations of a multimillion dollar RV resort.
  • Oversee all operations within the resorts to ensure that quality and excellent customer service is provided.
  • Confer regularly with (HOA) community association members to ensure their needs are being meet.
  • Show more

Assistant front office manager example responsibilities.

  • Manage any union disputes to ensure both collective bargain agreements and Marriott standards are being meet.
  • Manage the lobby and front office operations which include front desk, PBX, bell, door staff and concierge.
  • Support and manage the performance of the front desk, PBX, bell/door, and valet staff on a daily basis
  • Manage facility procedures relate to insurance and billing and solve patients' queries regarding their insurance renewal and expiry.
  • Maintain cleanliness and organization of back office, front office, and front-office desk.
  • Organize weekly group information and ensure all front office staff members are aware of meetings, VIP arrivals and site visits.
  • Show more

Hotel manager vs assistant front office manager skills

Common hotel manager skills
  • PET, 49%
  • Hotel Management, 9%
  • Reservations, 4%
  • Payroll, 3%
  • Guest Service, 3%
  • Cleanliness, 3%
Common assistant front office manager skills
  • Reservations, 11%
  • Customer Service, 9%
  • Quality Standards, 5%
  • Guest Complaints, 5%
  • Night Audit, 4%
  • Payroll, 4%

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