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The differences between hotel managers and directors of front office can be seen in a few details. Each job has different responsibilities and duties. It typically takes 2-4 years to become both a hotel manager and a director of front office. Additionally, a director of front office has an average salary of $78,170, which is higher than the $69,364 average annual salary of a hotel manager.
The top three skills for a hotel manager include PET, hotel management and reservations. The most important skills for a director of front office are reservations, quality standards, and front office operations.
| Hotel Manager | Director Of Front Office | |
| Yearly salary | $69,364 | $78,170 |
| Hourly rate | $33.35 | $37.58 |
| Growth rate | 18% | 18% |
| Number of jobs | 268,415 | 75,863 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 57% | Bachelor's Degree, 67% |
| Average age | 46 | 46 |
| Years of experience | 4 | 4 |
A hotel manager is in charge of overseeing the daily operations in a hotel, ensuring smooth workflow and client satisfaction. Their responsibilities revolve around assessing the performance of the workforce, devising strategies to improve hotel sales, coordinating with staff, managing schedules, and resolving issues and concerns promptly. They may also greet and assist incoming and outcoming guests, arrange reservations, and liaise with external agencies, including suppliers and vendors. Furthermore, as a manager, it is essential to maintain a safe and healthy environment for clients, all while implementing the hotel's policies and regulations.
A director of front office supervises and leads the daily activities of an establishment's front office, ensuring clients receive optimal services. They are primarily in charge of setting goals and guidelines, establishing protocols and timelines, recruiting and training staff, monitoring operations to ensure the workforce functions efficiently, and solving issues and concerns if any would arise. Moreover, a director of front office empowers staff to reach goals and implements the establishment's policies and regulations to ensure operations run smoothly and efficiently.
Hotel managers and directors of front office have different pay scales, as shown below.
| Hotel Manager | Director Of Front Office | |
| Average salary | $69,364 | $78,170 |
| Salary range | Between $43,000 And $111,000 | Between $49,000 And $123,000 |
| Highest paying City | San Francisco, CA | Washington, DC |
| Highest paying state | Utah | New York |
| Best paying company | Booking Holdings | MUFG EMEA |
| Best paying industry | Hospitality | Real Estate |
There are a few differences between a hotel manager and a director of front office in terms of educational background:
| Hotel Manager | Director Of Front Office | |
| Most common degree | Bachelor's Degree, 57% | Bachelor's Degree, 67% |
| Most common major | Business | Business |
| Most common college | University of Southern California | University of Southern California |
Here are the differences between hotel managers' and directors of front office' demographics:
| Hotel Manager | Director Of Front Office | |
| Average age | 46 | 46 |
| Gender ratio | Male, 50.6% Female, 49.4% | Male, 54.0% Female, 46.0% |
| Race ratio | Black or African American, 8.5% Unknown, 5.1% Hispanic or Latino, 11.2% Asian, 11.0% White, 63.0% American Indian and Alaska Native, 1.2% | Black or African American, 8.4% Unknown, 5.1% Hispanic or Latino, 11.2% Asian, 11.7% White, 62.4% American Indian and Alaska Native, 1.2% |
| LGBT Percentage | 11% | 11% |