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The differences between hotel managers and front office managers can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 2-4 years to become a hotel manager, becoming a front office manager takes usually requires 4-6 years. Additionally, a hotel manager has an average salary of $69,364, which is higher than the $52,141 average annual salary of a front office manager.
The top three skills for a hotel manager include PET, hotel management and reservations. The most important skills for a front office manager are customer service, reservations, and guest service.
| Hotel Manager | Front Office Manager | |
| Yearly salary | $69,364 | $52,141 |
| Hourly rate | $33.35 | $25.07 |
| Growth rate | 18% | 18% |
| Number of jobs | 268,415 | 80,983 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 57% | Bachelor's Degree, 48% |
| Average age | 46 | 47 |
| Years of experience | 4 | 6 |
A hotel manager is in charge of overseeing the daily operations in a hotel, ensuring smooth workflow and client satisfaction. Their responsibilities revolve around assessing the performance of the workforce, devising strategies to improve hotel sales, coordinating with staff, managing schedules, and resolving issues and concerns promptly. They may also greet and assist incoming and outcoming guests, arrange reservations, and liaise with external agencies, including suppliers and vendors. Furthermore, as a manager, it is essential to maintain a safe and healthy environment for clients, all while implementing the hotel's policies and regulations.
Front office managers act as the senior person in an office setting and are responsible for keeping a professional work environment, administrative support, and staff supervision. They have varied tasks and duties, including managing accounting functions, approving office equipment and supplies, and allocating work assignments. They often use several skills to accomplish their responsibilities, including in-depth knowledge of the organization, a better understanding of the company's offerings and products, and awareness of other employees' different roles.
Hotel managers and front office managers have different pay scales, as shown below.
| Hotel Manager | Front Office Manager | |
| Average salary | $69,364 | $52,141 |
| Salary range | Between $43,000 And $111,000 | Between $38,000 And $70,000 |
| Highest paying City | San Francisco, CA | Washington, DC |
| Highest paying state | Utah | New York |
| Best paying company | Booking Holdings | Nomura Securities |
| Best paying industry | Hospitality | Hospitality |
There are a few differences between a hotel manager and a front office manager in terms of educational background:
| Hotel Manager | Front Office Manager | |
| Most common degree | Bachelor's Degree, 57% | Bachelor's Degree, 48% |
| Most common major | Business | Business |
| Most common college | University of Southern California | Cornell University |
Here are the differences between hotel managers' and front office managers' demographics:
| Hotel Manager | Front Office Manager | |
| Average age | 46 | 47 |
| Gender ratio | Male, 50.6% Female, 49.4% | Male, 32.2% Female, 67.8% |
| Race ratio | Black or African American, 8.5% Unknown, 5.1% Hispanic or Latino, 11.2% Asian, 11.0% White, 63.0% American Indian and Alaska Native, 1.2% | Black or African American, 10.2% Unknown, 4.7% Hispanic or Latino, 19.2% Asian, 5.4% White, 59.9% American Indian and Alaska Native, 0.6% |
| LGBT Percentage | 11% | 8% |