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Become A Hotel Night Auditor

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Working As A Hotel Night Auditor

  • Performing for or Working Directly with the Public
  • Interacting With Computers
  • Making Decisions and Solving Problems
  • Getting Information
  • Communicating with Supervisors, Peers, or Subordinates
  • Deal with People

  • Unpleasant/Angry People

  • Repetitive

  • $21,040

    Average Salary

What Does A Hotel Night Auditor Do At Town Pump

* Performs final checks of room charges and other transactions before audit.
* Generates audit report and records as outlined in audit procedures.
* Performs check of audit reports as outlined in audit procedures.
* Prepares credit card summaries and checks approval.
* Prepares and balances all reports required by management.
* Posts room and tax revenues and any phone or other charges.
* Performs check in and check out of guests.
* Posts payments and charges as necessary.
* Responsible for funds received.
* Responsible for answering the hotel switchboard in a timely, efficient, and courteous manner.
* May be responsible for additional guest services, which may include airport transportation, minor maintenance, and additional room supplies.
* Handles guest problems and complaints.
* Serves as information agent for hotel guests.
* Responsible for accurate accounting of all guest rooms.
* Communicate pertinent information to co-workers and to management.
* Performs a variety of clerical and office duties.
* Prepares coffee and breakfast bar for guests if applicable.
* May be required to perform security checks and hall patrols.
* Responsible for daily execution of reservation checks to insure that no revenue is lost by rooms that are not sold and that the hotel is not overbooked.
* Must have first-hand knowledge of the physical layout of the entire building.
* Should be thoroughly familiar with all emergency procedures with regard to accident, fire, bomb threats, illness of guests, and other incidents as outlined in the “Safety & Security” manual.
* NON
* ESSENTIAL DUTIES:
* Any other duties as assigned by the Front Desk Supervisor, Assistant Hotel Manager, or Hotel Manager

What Does A Hotel Night Auditor Do At La Quinta Inns & Suites

* Process guest registrations, including collecting payment
* Respond to guest needs, special requests and complaints and alert the appropriate manager as needed
* Promote, answer questions about, and enroll guests in La Quinta’s frequent guest program
* Perform nightly balancing of in-room video and long-distance telephone services
* Perform nightly backup of server
* Prepare express checkout folios
* Maintain room status inventory
* Perform key inventory
* Communicate all pertinent shift information to General Manager and other desk staff
* Maintain and clean the lobby and bathroom as needed
* Keywords: customer service, guest service, part-time hotel job, part time hotel job, concierge, front desk clerk, full-time hotel job, full time hotel job

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How To Become A Hotel Night Auditor

Information clerks typically need a high school diploma and learn their skills on the job. Employers may prefer to hire candidates with some college education or an associate’s degree, depending on the occupation.

Education

Candidates typically need a high school diploma for most positions. However, employers may prefer to hire candidates with some college education or an associate’s degree. This is particularly true for eligibility interviewers, human resources assistants, and municipal clerks. Courses in social sciences, as well as word processing and spreadsheet applications, are particularly helpful.

Training

Most information clerks receive short-term on-the-job training, usually lasting a few weeks. Training typically covers clerical procedures and the use of computer applications. Those employed in government receive training that may last several months and include learning about various government programs and regulations.

Advancement

Some information clerks may advance to other administrative positions with more responsibilities, such as office supervisor or office manager. With completion of a bachelor’s degree, some human resources assistants may become human resources specialists.

Important Qualities

Communication skills. Information clerks must be able to explain policies and procedures clearly to customers and the public.

Integrity. Information clerks, particularly human resources assistants, have access to confidential information. They must be trusted to adhere to the applicable confidentiality and privacy rules governing the dissemination of this information.

Interpersonal skills. Information clerks who work with the public and customers must understand and communicate information effectively in order to establish positive relationships.

Organizational skills. Information clerks must be able to retrieve files and other important information quickly and efficiently.

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Hotel Night Auditor jobs

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Top Skills for A Hotel Night Auditor

NightAuditProceduresFrontDeskFunctionsCreditCardTransactionsQualityCustomerServiceFrontOfficeStaffGuestAccountsTelephoneCallsHotelGuestsAccuracyRoomRevenueDataEntryGuestServiceRoomChargesDailyReportsHotelNightOccupancyPercentagesPhoneCallsEnsureGuestSatisfactionFinancialTransactionsBankDepositsHotelServices

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Top Hotel Night Auditor Skills

  1. Night Audit Procedures
  2. Front Desk Functions
  3. Credit Card Transactions
You can check out examples of real life uses of top skills on resumes here:
  • Front desk functions, customer service as well as the nightly/monthly/yearly audit and reports.
  • Reconciled the day s cash transactions, house reports and reservations from the previous day and transmit credit card transactions.
  • Determine work procedures, prepares work schedule, trains Front Office staff and expedites work flow between hotel and supporting departments.
  • Compiled and checked daily records, guest accounts, receipts and vouchers.
  • Processed payments, made reservations, and checked in and out hotel guests.

Top Hotel Night Auditor Employers

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