How To Become A Hotel Receptionist: What It Is and Career Path

What is a hotel receptionist and how to become one

Updated January 8, 2025

3 min read

There is more than meets the eye when it comes to being a hotel receptionist. For example, did you know that they make an average of $15.68 an hour? That's $32,624 a year! Between 2018 and 2028, the career is expected to grow 0% and produce -5,200 job opportunities across the U.S.

ScoreHotel ReceptionistUS Average

Salary

2.5

Avg. Salary $32,624

Avg. Salary $59,228

Diversity

3.8

Race

American Indian and Alaska Native 1.87%

Asian 12.16%

Black or African American 9.58%

Hispanic or Latino 23.86%

Unknown 7.42%

White 45.10%

Gender

female 71.01%

male 28.99%

Age - 34

Race

American Indian and Alaska Native 3.00%

Asian 7.00%

Black or African American 14.00%

Hispanic or Latino 19.00%

White 57.00%

Gender

female 47.00%

male 53.00%

Age - 34

Stress level

8.3

Stress level is high

7.1 - high

Complexity level

4.8

Complexity level is intermediate

7 - challenging

Work life balance

9.3

Work life balance is excellent

6.4 - fair

Key steps to become a hotel receptionist

Explore hotel receptionist education requirements

Most common hotel receptionist degrees

Bachelor's

43.8 %

High School Diploma

25.8 %

Associate

14.4 %

Start to develop specific hotel receptionist skills

Skills	Percentages
Reservations	47.94%
Customer Service	13.07%
Hotel Services	3.73%
Hotel Guests	3.47%
Hotel Reservations	2.41%

Complete relevant hotel receptionist training and internships

Accountants spend an average of Less than 1 month on post-employment, on-the-job training. New hotel receptionists learn the skills and techniques required for their job and employer during this time. The chart below shows how long it takes to gain competency as a hotel receptionist based on U.S. Bureau of Labor Statistics data and data from real hotel receptionist resumes.

Research hotel receptionist duties and responsibilities

Operate hotel switchboard, take calls and provide information and transfer calls and manage accurate accounting of all rooms.
Authorize to take charge of telephone reservations and provide accommodation information for customer.
Register new patients and updates existing patient demographics by collecting patient detail patient information including personal and financial information.
Communicate VIP arrivals to designate personnel for escort and delivery of amenities.

Prepare your hotel receptionist resume

When your background is strong enough, you can start writing your hotel receptionist resume.

You can use Zippia's AI resume builder to make the resume writing process easier while also making sure that you include key information that hiring managers expect to see on a hotel receptionist resume. You'll find resume tips and examples of skills, responsibilities, and summaries, all provided by Zippi, your career sidekick.

Choose from 10+ customizable hotel receptionist resume templates

Build a professional hotel receptionist resume in minutes. Browse through our resume examples to identify the best way to word your resume. Then choose from 10+ resume templates to create your hotel receptionist resume.