Hotel receptionist vs caller

The differences between hotel receptionists and callers can be seen in a few details. Each job has different responsibilities and duties. Additionally, a caller has an average salary of $47,798, which is higher than the $32,624 average annual salary of a hotel receptionist.

The top three skills for a hotel receptionist include reservations, customer service and hotel services. The most important skills for a caller are outbound calls, customer service, and cold calls.

Hotel receptionist vs caller overview

	Hotel Receptionist	Caller
Yearly salary	$32,624	$47,798
Hourly rate	$15.68	$22.98
Growth rate	-	11%
Number of jobs	59,292	852
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 44%	Bachelor's Degree, 60%
Average age	37	39
Years of experience	-	12

Hotel receptionist vs caller salary

Hotel receptionists and callers have different pay scales, as shown below.

	Hotel Receptionist	Caller
Average salary	$32,624	$47,798
Salary range	Between $26,000 And $39,000	Between $19,000 And $114,000
Highest paying City	-	-
Highest paying state	-	-
Best paying company	-	-
Best paying industry	-	-

Differences between hotel receptionist and caller education

There are a few differences between a hotel receptionist and a caller in terms of educational background:

	Hotel Receptionist	Caller
Most common degree	Bachelor's Degree, 44%	Bachelor's Degree, 60%
Most common major	Hospitality Management	Business
Most common college	-	-

Hotel receptionist vs caller demographics

Here are the differences between hotel receptionists' and callers' demographics:

	Hotel Receptionist	Caller
Average age	37	39
Gender ratio	Male, 29.0% Female, 71.0%	Male, 35.9% Female, 64.1%
Race ratio	Black or African American, 9.6% Unknown, 7.4% Hispanic or Latino, 23.9% Asian, 12.2% White, 45.1% American Indian and Alaska Native, 1.9%	Black or African American, 13.3% Unknown, 5.8% Hispanic or Latino, 19.4% Asian, 6.2% White, 54.8% American Indian and Alaska Native, 0.6%
LGBT Percentage	13%	8%

Differences between hotel receptionist and caller duties and responsibilities

Hotel receptionist example responsibilities.

Operate hotel switchboard, take calls and provide information and transfer calls and manage accurate accounting of all rooms.
Authorize to take charge of telephone reservations and provide accommodation information for customer.
Register new patients and updates existing patient demographics by collecting patient detail patient information including personal and financial information.
Communicate VIP arrivals to designate personnel for escort and delivery of amenities.

Caller example responsibilities.

Maintain hours of on duty engineers and conductors and their hours of rest on excel spreadsheet per FRA requirements.
Act as SME (subject matter expert).
Maintain train schedules for engineer and conductors.
Prepare FRA paper for crews going on duty.
Collect on-boarding and HIPAA policy paperwork for all employees.
Attend ongoing classes to keep certification current for the EMT field.

Hotel receptionist vs caller skills

Common hotel receptionist skills

Reservations, 48%
Customer Service, 13%
Hotel Services, 4%
Hotel Guests, 3%
Hotel Reservations, 2%
Customer Complaints, 2%

Common caller skills

Outbound Calls, 27%
Customer Service, 23%
Cold Calls, 9%
Fundraise, 7%
Financial Support, 5%
Computer System, 4%