Hotel receptionist vs desk clerk

The differences between hotel receptionists and desk clerks can be seen in a few details. Each job has different responsibilities and duties. Additionally, a hotel receptionist has an average salary of $32,624, which is higher than the $29,096 average annual salary of a desk clerk.

The top three skills for a hotel receptionist include reservations, customer service and hotel services. The most important skills for a desk clerk are reservations, front desk, and customer service.

Hotel receptionist vs desk clerk overview

	Hotel Receptionist	Desk Clerk
Yearly salary	$32,624	$29,096
Hourly rate	$15.68	$13.99
Growth rate	-	-
Number of jobs	59,292	113,183
Job satisfaction	-	5
Most common degree	Bachelor's Degree, 44%	Bachelor's Degree, 35%
Average age	37	37
Years of experience	-	-

Hotel receptionist vs desk clerk salary

Hotel receptionists and desk clerks have different pay scales, as shown below.

	Hotel Receptionist	Desk Clerk
Average salary	$32,624	$29,096
Salary range	Between $26,000 And $39,000	Between $23,000 And $36,000
Highest paying City	-	San Francisco, CA
Highest paying state	-	California
Best paying company	-	Deborah's Place
Best paying industry	-	Manufacturing

Differences between hotel receptionist and desk clerk education

There are a few differences between a hotel receptionist and a desk clerk in terms of educational background:

	Hotel Receptionist	Desk Clerk
Most common degree	Bachelor's Degree, 44%	Bachelor's Degree, 35%
Most common major	Hospitality Management	Business
Most common college	-	-

Hotel receptionist vs desk clerk demographics

Here are the differences between hotel receptionists' and desk clerks' demographics:

	Hotel Receptionist	Desk Clerk
Average age	37	37
Gender ratio	Male, 29.0% Female, 71.0%	Male, 30.0% Female, 70.0%
Race ratio	Black or African American, 9.6% Unknown, 7.4% Hispanic or Latino, 23.9% Asian, 12.2% White, 45.1% American Indian and Alaska Native, 1.9%	Black or African American, 10.6% Unknown, 6.5% Hispanic or Latino, 16.5% Asian, 10.0% White, 55.1% American Indian and Alaska Native, 1.3%
LGBT Percentage	13%	13%

Differences between hotel receptionist and desk clerk duties and responsibilities

Hotel receptionist example responsibilities.

Operate hotel switchboard, take calls and provide information and transfer calls and manage accurate accounting of all rooms.
Authorize to take charge of telephone reservations and provide accommodation information for customer.
Register new patients and updates existing patient demographics by collecting patient detail patient information including personal and financial information.
Communicate VIP arrivals to designate personnel for escort and delivery of amenities.

Desk clerk example responsibilities.

Manage customer service issues with ease and charm and train other co workers in daily operations.
Assist with setting up meetings using PowerPoint presentations.
Book keeping, check ins, paperwork, PowerPoint, enter information into database.
Communicate with previous shift, organize shift and review reservations and update contingency
Position require guest reservations to be coordinate with housekeeping and maintenance needs.
Register new patients and updates existing patient demographics by collecting patient detail patient information including personal and financial information.

Hotel receptionist vs desk clerk skills

Common hotel receptionist skills

Reservations, 48%
Customer Service, 13%
Hotel Services, 4%
Hotel Guests, 3%
Hotel Reservations, 2%
Customer Complaints, 2%

Common desk clerk skills

Reservations, 22%
Front Desk, 14%
Customer Service, 12%
Room Availability, 11%
Direct Calls, 6%
Telephone Calls, 5%