Hotel receptionist vs front desk clerk

The differences between hotel receptionists and front desk clerks can be seen in a few details. Each job has different responsibilities and duties. Additionally, a hotel receptionist has an average salary of $32,624, which is higher than the $26,669 average annual salary of a front desk clerk.

The top three skills for a hotel receptionist include reservations, customer service and hotel services. The most important skills for a front desk clerk are reservations, customer service, and night audit.

Hotel receptionist vs front desk clerk overview

	Hotel Receptionist	Front Desk Clerk
Yearly salary	$32,624	$26,669
Hourly rate	$15.68	$12.82
Growth rate	-	-
Number of jobs	59,292	141,042
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 44%	High School Diploma, 35%
Average age	37	37
Years of experience	-	-

Hotel receptionist vs front desk clerk salary

Hotel receptionists and front desk clerks have different pay scales, as shown below.

	Hotel Receptionist	Front Desk Clerk
Average salary	$32,624	$26,669
Salary range	Between $26,000 And $39,000	Between $21,000 And $33,000
Highest paying City	-	San Francisco, CA
Highest paying state	-	Hawaii
Best paying company	-	Hilton Grand Vacations
Best paying industry	-	Retail

Differences between hotel receptionist and front desk clerk education

There are a few differences between a hotel receptionist and a front desk clerk in terms of educational background:

	Hotel Receptionist	Front Desk Clerk
Most common degree	Bachelor's Degree, 44%	High School Diploma, 35%
Most common major	Hospitality Management	Business
Most common college	-	-

Hotel receptionist vs front desk clerk demographics

Here are the differences between hotel receptionists' and front desk clerks' demographics:

	Hotel Receptionist	Front Desk Clerk
Average age	37	37
Gender ratio	Male, 29.0% Female, 71.0%	Male, 24.2% Female, 75.8%
Race ratio	Black or African American, 9.6% Unknown, 7.4% Hispanic or Latino, 23.9% Asian, 12.2% White, 45.1% American Indian and Alaska Native, 1.9%	Black or African American, 10.9% Unknown, 6.5% Hispanic or Latino, 20.3% Asian, 9.4% White, 51.7% American Indian and Alaska Native, 1.3%
LGBT Percentage	13%	13%

Differences between hotel receptionist and front desk clerk duties and responsibilities

Hotel receptionist example responsibilities.

Operate hotel switchboard, take calls and provide information and transfer calls and manage accurate accounting of all rooms.
Authorize to take charge of telephone reservations and provide accommodation information for customer.
Register new patients and updates existing patient demographics by collecting patient detail patient information including personal and financial information.
Communicate VIP arrivals to designate personnel for escort and delivery of amenities.

Front desk clerk example responsibilities.

Manage customer service issues with ease and charm and train other co workers in daily operations.
Deliver messages and run errands.
Job responsibilities consist of being a cashier, bagging groceries, assisting customers, stocking, cleaning, etc.
Cross-Train and provide back-up for PBX representatives when necessary.
Follow emergency procedures for evacuating property safely via PBX phone.
Advertise Ramada facilities by creating fliers, arranging promotions, and facilitating group reservations.

Hotel receptionist vs front desk clerk skills

Common hotel receptionist skills

Reservations, 48%
Customer Service, 13%
Hotel Services, 4%
Hotel Guests, 3%
Hotel Reservations, 2%
Customer Complaints, 2%

Common front desk clerk skills

Reservations, 36%
Customer Service, 14%
Night Audit, 4%
Computer System, 4%
Room Availability, 4%
Guest Service, 3%