Hotel reservationist vs front desk attendant

The differences between hotel reservationists and front desk attendants can be seen in a few details. Each job has different responsibilities and duties. Additionally, a hotel reservationist has an average salary of $32,086, which is higher than the $26,874 average annual salary of a front desk attendant.

The top three skills for a hotel reservationist include reservations, front desk and reservation system. The most important skills for a front desk attendant are reservations, customer service, and cleanliness.

Hotel reservationist vs front desk attendant overview

	Hotel Reservationist	Front Desk Attendant
Yearly salary	$32,086	$26,874
Hourly rate	$15.43	$12.92
Growth rate	-	-
Number of jobs	1,856	107,058
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 42%	Bachelor's Degree, 54%
Average age	37	37
Years of experience	-	-

Hotel reservationist vs front desk attendant salary

Hotel reservationists and front desk attendants have different pay scales, as shown below.

	Hotel Reservationist	Front Desk Attendant
Average salary	$32,086	$26,874
Salary range	Between $23,000 And $43,000	Between $20,000 And $35,000
Highest paying City	-	Anaheim, CA
Highest paying state	-	California
Best paying company	-	Lone Star Circle of Care
Best paying industry	-	Education

Differences between hotel reservationist and front desk attendant education

There are a few differences between a hotel reservationist and a front desk attendant in terms of educational background:

	Hotel Reservationist	Front Desk Attendant
Most common degree	Bachelor's Degree, 42%	Bachelor's Degree, 54%
Most common major	Business	Business
Most common college	-	-

Hotel reservationist vs front desk attendant demographics

Here are the differences between hotel reservationists' and front desk attendants' demographics:

	Hotel Reservationist	Front Desk Attendant
Average age	37	37
Gender ratio	Male, 25.3% Female, 74.7%	Male, 35.1% Female, 64.9%
Race ratio	Black or African American, 9.9% Unknown, 6.4% Hispanic or Latino, 16.7% Asian, 14.3% White, 51.6% American Indian and Alaska Native, 1.2%	Black or African American, 9.7% Unknown, 6.6% Hispanic or Latino, 17.6% Asian, 9.5% White, 55.3% American Indian and Alaska Native, 1.3%
LGBT Percentage	13%	13%

Differences between hotel reservationist and front desk attendant duties and responsibilities

Hotel reservationist example responsibilities.

Complete and process hotel reservations with professionalism and confidentiality.
Call center scheduling of national and international reservations, trouble shoot customer issues
Cater to the needs of the pets which include but are not limit to feeding, bathing and cleaning of pet facilities
Transmit and receive messages, using telephones or telephone switchboards.

Front desk attendant example responsibilities.

Manage confidential information and documentation, including financial data, and credit card information and payroll checks.
Perform extensive customer service, including communicating with members, scheduling reservations, and fielding complaints.
Count and identify clothing to charge correctly on POS system, rack clothing in order on conveyor belt.
Serve guests in a timely and professional manner, handle money/make change, and work with a POS system.
Monitor cleanliness and organization of yoga studio and lobby areas.
Assist on special projects consisting of transferring reservations to new internal booking system and balancing advance deposits

Hotel reservationist vs front desk attendant skills

Common hotel reservationist skills

Reservations, 74%
Front Desk, 11%
Reservation System, 7%
Hotel Guests, 5%
Inbound Calls, 3%

Common front desk attendant skills

Reservations, 17%
Customer Service, 10%
Cleanliness, 10%
Phone Calls, 9%
Work Ethic, 8%
Guest Satisfaction, 5%

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Office and Administrative Industry
Hotel Reservationist
Hotel Reservationist vs Front Desk Attendant

Updated January 8, 2025

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