Hotel reservationist vs front desk clerk

The differences between hotel reservationists and front desk clerks can be seen in a few details. Each job has different responsibilities and duties. Additionally, a hotel reservationist has an average salary of $32,086, which is higher than the $26,669 average annual salary of a front desk clerk.

The top three skills for a hotel reservationist include reservations, front desk and reservation system. The most important skills for a front desk clerk are reservations, customer service, and night audit.

Hotel reservationist vs front desk clerk overview

	Hotel Reservationist	Front Desk Clerk
Yearly salary	$32,086	$26,669
Hourly rate	$15.43	$12.82
Growth rate	-	-
Number of jobs	1,856	141,042
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 42%	High School Diploma, 35%
Average age	37	37
Years of experience	-	-

Hotel reservationist vs front desk clerk salary

Hotel reservationists and front desk clerks have different pay scales, as shown below.

	Hotel Reservationist	Front Desk Clerk
Average salary	$32,086	$26,669
Salary range	Between $23,000 And $43,000	Between $21,000 And $33,000
Highest paying City	-	San Francisco, CA
Highest paying state	-	Hawaii
Best paying company	-	Hilton Grand Vacations
Best paying industry	-	Retail

Differences between hotel reservationist and front desk clerk education

There are a few differences between a hotel reservationist and a front desk clerk in terms of educational background:

	Hotel Reservationist	Front Desk Clerk
Most common degree	Bachelor's Degree, 42%	High School Diploma, 35%
Most common major	Business	Business
Most common college	-	-

Hotel reservationist vs front desk clerk demographics

Here are the differences between hotel reservationists' and front desk clerks' demographics:

	Hotel Reservationist	Front Desk Clerk
Average age	37	37
Gender ratio	Male, 25.3% Female, 74.7%	Male, 24.2% Female, 75.8%
Race ratio	Black or African American, 9.9% Unknown, 6.4% Hispanic or Latino, 16.7% Asian, 14.3% White, 51.6% American Indian and Alaska Native, 1.2%	Black or African American, 10.9% Unknown, 6.5% Hispanic or Latino, 20.3% Asian, 9.4% White, 51.7% American Indian and Alaska Native, 1.3%
LGBT Percentage	13%	13%

Differences between hotel reservationist and front desk clerk duties and responsibilities

Hotel reservationist example responsibilities.

Complete and process hotel reservations with professionalism and confidentiality.
Call center scheduling of national and international reservations, trouble shoot customer issues
Cater to the needs of the pets which include but are not limit to feeding, bathing and cleaning of pet facilities
Transmit and receive messages, using telephones or telephone switchboards.

Front desk clerk example responsibilities.

Manage customer service issues with ease and charm and train other co workers in daily operations.
Deliver messages and run errands.
Job responsibilities consist of being a cashier, bagging groceries, assisting customers, stocking, cleaning, etc.
Cross-Train and provide back-up for PBX representatives when necessary.
Follow emergency procedures for evacuating property safely via PBX phone.
Advertise Ramada facilities by creating fliers, arranging promotions, and facilitating group reservations.

Hotel reservationist vs front desk clerk skills

Common hotel reservationist skills

Reservations, 74%
Front Desk, 11%
Reservation System, 7%
Hotel Guests, 5%
Inbound Calls, 3%

Common front desk clerk skills

Reservations, 36%
Customer Service, 14%
Night Audit, 4%
Computer System, 4%
Room Availability, 4%
Guest Service, 3%

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Office and Administrative Industry
Hotel Reservationist
Hotel Reservationist vs Front Desk Clerk

Updated January 8, 2025

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