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Hotel sales manager vs sales account manager

The differences between hotel sales managers and sales account managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-8 years to become both a hotel sales manager and a sales account manager. Additionally, a sales account manager has an average salary of $58,630, which is higher than the $49,819 average annual salary of a hotel sales manager.

The top three skills for a hotel sales manager include booking, hotel sales and trade shows. The most important skills for a sales account manager are customer service, CRM, and customer satisfaction.

Hotel sales manager vs sales account manager overview

Hotel Sales ManagerSales Account Manager
Yearly salary$49,819$58,630
Hourly rate$23.95$28.19
Growth rate5%5%
Number of jobs111,981163,697
Job satisfaction--
Most common degreeBachelor's Degree, 63%Bachelor's Degree, 70%
Average age4646
Years of experience88

What does a hotel sales manager do?

Hotel Sales Managers are responsible for making the hotel money through generating new business from travel agents, corporates, or individuals. Their duties include setting business strategy with the marketing and sales team, tracking key performance metrics, building relationships with online travel agencies, and assisting with proposal requests from individuals and corporate businesses. Hotel Sales Managers are also responsible for managing room reservations, bill processing, and updates through their point of sale system (POS) and updating lead and account information through the hotel's customer relationship management (CRM).

What does a sales account manager do?

The account sales manager is in charge of the retention of their customer relationship. They have to supervise the portfolio of existing clients, develop new business with them, and seek new sales opportunities. Account sales managers act as liaisons between the company and customer as well as build strong, long-lasting relationships by providing an improved customer experience. It is their responsibility to negotiate contracts and close deals to maximize sales profits. Also, they forecast track sales results and prepare reports on account status.

Hotel sales manager vs sales account manager salary

Hotel sales managers and sales account managers have different pay scales, as shown below.

Hotel Sales ManagerSales Account Manager
Average salary$49,819$58,630
Salary rangeBetween $32,000 And $76,000Between $33,000 And $101,000
Highest paying CityNew York, NYSan Francisco, CA
Highest paying stateNew YorkHawaii
Best paying companyTravelzooGoogle
Best paying industryHospitalityTechnology

Differences between hotel sales manager and sales account manager education

There are a few differences between a hotel sales manager and a sales account manager in terms of educational background:

Hotel Sales ManagerSales Account Manager
Most common degreeBachelor's Degree, 63%Bachelor's Degree, 70%
Most common majorBusinessBusiness
Most common collegeUniversity of Southern CaliforniaUniversity of Southern California

Hotel sales manager vs sales account manager demographics

Here are the differences between hotel sales managers' and sales account managers' demographics:

Hotel Sales ManagerSales Account Manager
Average age4646
Gender ratioMale, 31.1% Female, 68.9%Male, 63.4% Female, 36.6%
Race ratioBlack or African American, 3.2% Unknown, 4.4% Hispanic or Latino, 9.8% Asian, 4.1% White, 78.2% American Indian and Alaska Native, 0.2%Black or African American, 3.2% Unknown, 4.4% Hispanic or Latino, 9.8% Asian, 4.1% White, 78.2% American Indian and Alaska Native, 0.2%
LGBT Percentage7%7%

Differences between hotel sales manager and sales account manager duties and responsibilities

Hotel sales manager example responsibilities.

  • Manage the front office, including guest registrations, booking reservations and concierge requests.
  • Leverage other sales office resources and administrative/support staff to achieve personal and team relate revenue goals.
  • Prepare reservations for blocks of rooms, to coordinating efforts with banquet staff to kitchen staff.
  • Travel domestically and internationally to meet with customers, representatives and distributors as well as run customer evaluations at their facility.
  • Generate sales utilizing sales database (Delphi) lead generation, direct phone calls and online prospecting.
  • Create marketing content for pages and promotional initiatives, newsletter design and implementation, create designed and produce PowerPoint presentations.

Sales account manager example responsibilities.

  • Manage RFQ/RFP responses to telecommunication, government and utility customers utilizing CRM system to manage customers.
  • Recruit to develop and manage new sales territory selling MRO industrial goods and services to existing and potential customers.
  • Manage and coordinate daily sales activities through target cold calling and telemarketing.
  • Organize and maintain existing national clients for process refrigeration and HVAC maintenance and service.
  • Maintain database, create mailers, and work in SalesForce to determine new possible clients.
  • Founded in 1935 ATD has grown from a regional family-own company to a successful nationwide distribution enterprise.
  • Show more

Hotel sales manager vs sales account manager skills

Common hotel sales manager skills
  • Booking, 24%
  • Hotel Sales, 13%
  • Trade Shows, 6%
  • Guest Satisfaction, 5%
  • Reservations, 4%
  • Revenue Management, 4%
Common sales account manager skills
  • Customer Service, 13%
  • CRM, 8%
  • Customer Satisfaction, 5%
  • Account Management, 5%
  • Product Knowledge, 4%
  • Business Development, 4%

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