Why We Need Your Talents
If you're an independent, hard worker, with excellent customer service skills and ready to work in the most exciting gaming and entertainment experience in the region, this job is for you!
The Promotions Marketing Representative is vital to the success of Live! promotions and events. Each promotion/event has its own objective, yet your main goal remains the same: execution. This position requires you to be active, and on your feet, because you will be assisting on many tasks such as, drawings, promotions, concerts, players club assistance, greeting guests, bus intake, and much more. Our team is looking for a Marketing Representative to help us execute and get these events off the ground.
Responsibilities
Where You'll Make an Impact
Deliver excellent customer service and the best possible experience to casino guests at events.
Provide guests with correct information about events including, dates, times, and ticket prices.
Multi-task and maintain composure during high profile events.
Manage, track, and distribute promotional inventory.
Must be available varied times & days of the week and may be asked to work on - call for certain events.
Qualifications
Skills You'll Need to Suceed
Outgoing, friendly, personable with a positive attitude
Previous experience and/or strong desire to learn about events, promotions and marketing.
Computer literate with an aptitude to learn new programs
Ability to effectively communicate information and ideas
Ability to perform assigned duties under frequent time pressure in an interruptive environment.
Must be detail oriented and able to handle many tasks at once.
Must be able to comply with all state gaming regulations, which may include obtaining a license.
A Few Must Haves
A high school diploma or GED equivalent is preferred.
Six months to one year experience in customer service in a high-volume, fast-paced environment; event experience preferred.
Must be able to comply with all state gaming regulations, which may include obtaining a license.
Perks We Offer You
Comprehensive health coverage for full-time and part-time Team Members and their eligible dependents
Generous retirement savings options are available.
Free uniforms
Free parking
Discounted meals
Service and Attendance bonuses
Tuition reimbursement
Discounts on hotels, theme parks, travel, and more!
Physicial Requirements
Ability to stand for a long period of time with basic range of motion (bending, twisting, reaching etc.).
Ability to speak for a long period of time.
Ability to lift 20 to 30lbs.
Life at Live!
24/7 high energy casino with a culture committed to fairness, teamwork, and most importantly FUN.
Exposed to alcohol, cigarette and cigar smoke, bright lights, and loud noises.
You will work in an environment where smoking is allowed.
$47k-74k yearly est. Auto-Apply 60d+ ago
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Experienced Casino Host - Greensburg
Hotel 4.2
Hotel job in Greensburg, PA
Function (Scope and Main Purpose of Job)
The Casino Host is responsible for providing customer service and assistance to VIP players; and all guests in Live! Casino & Hotel high limit rooms and around the casino where necessary. The Casino Host will ensure that the highest quality of service is provided so that Live! Casino & Hotel guests have a favorable gaming experience. Will also assist with guest functions to ensure guest retention and repeat business.
Responsibilities
Core Service Standards
CLEAN: Must make the property shine and look impeccable while maintaining a neat CLEAN and crisp personal appearance
SAFE: Must make guests feel SAFE and comfortable through creating a worry free, carefree experience.
Fast: Provide FAST and efficient service with accuracy. Meet service time requirements and anticipate guest needs.
FRIENDLY: Greet each guest with FRIENDLY welcomes, making eye contact and smiling. Use H.E.A.R.T. steps to ease guest concerns. Say thank you to departing guests.
FUN: Work passionately as a team to create a FUN experience both for everyone who works and plays here
Specific Responsibilities and Duties
Interact and build relationships with guests, concentrating in the higher denomination zones.
Explain the benefits of the Player's Reward Club and encourage enrollment.
Grows actual revenues annually, consistent with property plan, and cross property goals.
Respond to guest's special complimentary requests and adjust based on sound, profitable decisions using the company's complimentary policies.
Continuously develop and sustain personalized relationships with guests, with increased awareness of such guests' complimentary use and standing based on company policies.
Executing the proper complimentary decisions for all guests for the use of off-site sporting suites and event tickets based on companies' policies.
Along with keeping an overall consistent complimentary issuance with the company's guidelines.
Handle and respond to guest complaints to ensure a positive outcome.
Assist with the planning and execution of assigned parties, promotions, special events and tournaments.
Consistently develop qualified guests to move their play to higher denomination zones and monitor guest activity through use of on-line systems.
Ensure full compliance with departmental Internal Controls, policies, procedures and regulations.
Ability to extend complimentaries in accordance with the property comp matrix.
Other duties as assigned.
Qualifications
Job Requirements (skills, knowledge, and abilities)
Two years of experience in direct interaction with customers.
Must be able to obtain and maintain a valid gaming license as determined by the State Gaming Agency for the position.
Ability to demonstrate a professional, mature, positive and confident demeanor in dealing with guests and accomplishing daily tasks.
Demonstrates the ability to work collaboratively as part of a team, both within and outside the department on a daily basis.
Knowledge of gaming regulations.
Ability to recognize problem gaming signs and deal with them appropriately.
Broad variety of tasks and deadlines requires a flexible and irregular work schedule.
Educational Requirements
Two (2) to Five (5) years of experience in customer service, marketing, hospitality management and/or gaming.
$39k-59k yearly est. Auto-Apply 19d ago
Vice President of Field Operations - Luxury (Remote Opportunity)
Hyatt 4.6
Remote or Chicago, IL job
Hyatt Hotels Corporation is seeking a visionary Vice President, Field Operations - Luxury to elevate the performance and reputation of our premier hotels across the Americas. In this role, you'll drive operational excellence, inspire high-performing teams, and ensure our luxury brands deliver unforgettable guest experiences.
This is your chance to shape the future of Hyatt's luxury portfolio, strengthen owner partnerships, and leave a lasting impact on one of the world's most admired hospitality companies.
**Who We Are**
At Hyatt, we believe in the power of belonging and creating a culture of care, where our colleagues become family. Since 1957, our colleagues and our guests have been at the heart of our business and helped Hyatt become one of the best, and fastest growing hospitality brands in the world. Our transformative growth and the addition of new hotels, brands and business lines canopen the door for exciting career and growth opportunities to our colleagues.
As we continue to grow, we never lose sight of what's most important: People. We turn trips into journeys, encounters into experiences and jobs into careers.
**Why Now?**
This is an exciting time to be at Hyatt. We are growing rapidly and are looking for passionate changemakers to be a part of our journey. The hospitality industry is resilient and continues to offer dynamic opportunities for upward mobility, and Hyatt is no exception.
**How We Care for Our People**
What sets us apart is our purpose-to care for people so they can be their best. Every business decision is made through the lens of our purpose, and it informs how we have and will continue to support each other as members of the Hyatt family.Our care for our colleagues is the key to our success. We're proud to have earned a place on Fortune's prestigious _100 Best Companies to Work For _ list for the last ten years. This recognition is a testament to the tremendous way our Hyatt family continues to come together to care for one another, our commitment to a culture of inclusivity, empathy and respect, and making sure everyone feels like they belong.
We're proud to offer exceptional corporate benefits which include:
· Annual allotment of free hotel stays at Hyatt hotels globally
· Flexible work schedule
· Work-life benefits including wellbeing initiatives such as a complimentary Headspace subscription, and a discount at the on-site fitness center
· A global family assistance policy with paid time off following the birth or adoption of a child as well as financial assistance for adoption
· Paid Time Off, Medical, Dental, Vision, 401K with company match
**Who You Are**
As our ideal candidate, you understand the power and purpose of our culture of care, and embody our core values of Empathy, Inclusion, Integrity, Experimentation, Respect and Wellbeing. You enjoy working with others, are results driven and are looking for a variety of opportunities to develop personally and professionally.
**Qualifications:**
This role is accountable for driving the performance, profitability, and brand integrity of a portfolio of approximately 17 luxury hotels across the Americas region. The Vice President, Field Operations - Luxury will be responsible for ensuring each hotel consistently delivers exceptional guest experiences, achieves strong financial results, and upholds the distinct positioning of Hyatt's luxury brands.
Key responsibilities include:
· Hotel Performance Leadership: Set ambitious financial, operational, and guest experience targets through the Annual Business Plan process and provide strategic guidance to ensure sustained excellence. Monitor results throughout the year, partnering with General Managers to identify opportunities and implement solutions that strengthen revenue, profitability, and market share.
· Brand Stewardship: Ensure each property authentically represents the vision, values, and standards of Hyatt's luxury brands. Safeguard brand reputation by guiding General Managers in delivering best-in-class service and aligning operations with evolving guest expectations.
· Owner and Stakeholder Engagement: Serve as the primary liaison between hotel leadership and ownership groups, fostering strong relationships and building alignment on business strategies, capital planning, and long-term growth priorities.
· Growth & Transitions: Oversee the successful opening, rebranding, or transition of hotels to maintain seamless brand representation and operational excellence.
· Talent Development: Mentor and coach General Managers, providing clear performance feedback, career development planning, and succession readiness for future leaders at Hyatt.
· Strategic Capital Planning: Lead oversight of the 10-year capital planning process to ensure investments support both performance outcomes and brand differentiation.
This position is central to Hyatt's commitment to delivering world-class luxury experiences while ensuring operational excellence and safeguarding the long-term strength of our brands.
**Qualifications**
Experience Required:
· 15 years of operations leadership across hotels and/or resorts, including experience in the luxury market
· Minimum of 5 years as a General Manager with a proven track record of success
· Demonstrated expertise in building and sustaining strong owner relationships.
Experience Preferred:
· Bachelor's degree in hospitality, business or a related field
The position responsibilities outlined above are in no way to be construed as all encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.
**We welcome you:**
Research shows that individuals tend to apply to jobs, only if they meet all the listed job qualifications. Unsure if you check every box, but feeling inspired to enhance your career? Apply. We'd love to consider your unique experiences and how you could make Hyatt even better.
_The salary range for this position is $208,500 - $278,000. This position is also eligible to earn an annual bonus. The final pay rate/salary offered to the successful candidate will depend on experience, skill level and other qualifications for the role, as well as the location of the performance of work. Pay for the successful candidate will meet local requirements, including the local minimum wage rate._
_We value our relationships with recruitment partners and require that agencies contact us first before submitting any candidates. Hyatt will not be responsible for any fees and obligations associated with unsolicited submissions unless a formal agreement is in place._
**Primary Location:** US-IL-Chicago
**Organization:** Hyatt Corporate Office
**Pay Basis:** Yearly
**Job Level:** Full-time
**Job:** Hotel Operations
**Req ID:** CHI014913
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.
Hyatt Hotels Corporation seeks an enthusiastic Sales Specialist, Ramp Operations - Sales to join the Ramp Operations - Sales Team. In this role, you will be supporting and collaborating with Ramp commercial services team, including Strategy, Sales, Revenue, and Marketing, where you'll be instrumental in continuing to make Hyatt a leading hospitality company. You will be part of a team that is passionate about our purpose, committed to nurturing curiosity and new skills, and building connections across the organization with colleagues, customers, and guests.
Who We Are
At Hyatt, we believe in the power of belonging and creating a culture of care, where our colleagues become family. Since 1957, our colleagues and our guests have been at the heart of our business and helped Hyatt become one of the best, and fastest growing hospitality brands in the world. Our transformative growth and the addition of new hotels, brands and business lines can open the door for exciting career and growth opportunities to our colleagues.
As we continue to grow, we never lose sight of what's most important: People. We turn trips into journeys, encounters into experiences and jobs into careers.
Why Now?
This is an exciting time to be at Hyatt. We are growing rapidly and are looking for passionate change makers to be a part of our journey. The hospitality industry is resilient and continues to offer dynamic opportunities for upward mobility, and Hyatt is no exception.
How We Care for Our People
What sets us apart is our purpose-to care for people so they can be their best. Every business decision is made through the lens of our purpose, and it informs how we have and will continue to support each other as members of the Hyatt family. Our care for our colleagues is the key to our success. We're proud to have earned a place on Fortune's prestigious 100 Best Companies to Work For list for the last ten years. This recognition is a testament to the tremendous way our Hyatt family continues to come together to care for one another, our commitment to a culture of inclusivity, empathy and respect, and making sure everyone feels like they belong.
We're proud to offer exceptional corporate benefits which include:
- Annual allotment of free hotel stays at Hyatt hotels globally
- Flexible work schedule and location
- Work-life benefits including wellbeing initiatives such as a complimentary Headspace subscription, and a discount at the on-site fitness center
- A global family assistance policy with paid time off following the birth or adoption of a child as well as financial assistance for adoption
- Paid Time Off, Medical, Dental, Vision, 401K with company match
Our Commitment to Diversity, Equity, and Inclusion
Our success is underpinned by our diverse, equitable and inclusive culture and we are committed to diversity across the board-from who we hire and develop, organizations we support, and who we buy from and work with.
Being part of Hyatt means always having space to be you. Our global teams are a mosaic of cultures, ethnicities, genders, ages, abilities and identities. We constantly strive to reflect the world we care for with teams that achieve and grow together. To learn more about our commitments to DE&I, please visit the Why Hyatt section of the Hyatt career page.
Who You Are
As our ideal candidate, you understand the power and purpose of our culture of care, and embody our core values of Empathy, Inclusion, Integrity, Experimentation, Respect and Wellbeing. You enjoy working with others, are results driven and are looking for a variety of opportunities to develop personally and professionally.
**Qualifications:**
This role provides essential administrative and sales support to the Ramp Operations - Sales Team, assisting a portfolio of newly opening or transitioning hotels during the critical ramp-up period. This role focuses on execution, organization, and follow-through to ensure the successful implementation of sales initiatives and strategies that drive early market traction.
Key responsibilities include supporting the buildout of sales systems and hotel profiles, maintaining and updating account pages, managing RFP qualifiers, and organizing sales materials. The coordinator also assists in leveraging sales data, reports, and lead generation platforms to monitor funnel activity, respond to inbound demand, and support proactive outbound efforts across the portfolio.
The ideal candidate is detail-oriented, collaborative, and highly organized, with strong communication skills and proficiency in Hyatt's sales tools and systems. This role plays a vital part in ensuring alignment, efficiency, and support for sales operations during a pivotal phase of hotel development and transition.
Additional responsibilities include:
- Utilize Hyatt's Envision and CSM sales platforms to manage accounts, track pipeline activity, and maintain accurate records of customer engagement.
- Oversee sales profile management and content development across all sales segments to ensure accuracy and consistency.
- Prepare and analyze hotel performance reports using Envision, Cvent, and TravelClick platforms to support data-driven sales strategies.
- Perform administrative functions for Negotiated Transient Accounts, including account setup, courtesy rate loading, test selling, and RFP qualifier creation.
- Support the group sales segment by creating account pages, ensuring complete Envision buildouts, and collaborating with the Hyatt Sales Force and National Sales Team.
- Coordinate hotel sales collateral to enhance sales initiatives
- Ability to travel up to 15%
Qualifications
Experience Required:
- 1-2 years of hotel sales experience, preferably in a centralized, multi-property, or above-property environment.
- Deep understanding of the group and corporate transient segments.
- Proficient in Hyatt's Envision, CSM, and Cvent Transient platforms or equivalent CRM/RFP tools.
- Exceptional communication, negotiation, and client engagement skills.
- Detail-oriented with strong organizational and analytical skills.
- Comfortable working in a fast-paced, high-visibility ramp-up environment.
- Bachelor's degree in marketing, Communications, Business, or a related field required
Experience Preferred:
- Experience with hotel openings, transitions, or ramp performance is highly desirable.
- Knowledge of Hyatt's commercial ecosystem and regional sales structure.
- Ability to work independently and in an agile environment, while thriving in a collaborative, matrixed team.
The salary range for this position is $60,000 to $70,000. This position is also eligible to earn incentive awards, an annual bonus, monthly or quarterly incentives, etc.
The final pay rate/salary offered to the successful candidate will depend on experience, skill level and other qualifications for the role, as well as the location of the performance of work. Pay for the successful candidate will meet local requirements, including the local minimum wage rate.
The position responsibilities outlined above are in no way to be construed as all encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.
________________________________________
Reality Check:
Research shows that women, people of color and others who belong to historically - excluded groups tend to apply to jobs, only if they met all of the job qualifications. Unsure if you check every box, but feeling inspired to enhance your career? Apply. We'd love to consider your unique experiences and how you could make Hyatt even better.
**Primary Location:** US-IL-Chicago
**Organization:** Hyatt Corporate Office
**Pay Basis:** Yearly
**Job Level:** Full-time
**Job:** Commercial Services Strategy %26 PMO
**Req ID:** CHI015072
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.
**The Opportunity** Hyatt seeks an enthusiastic Senior Database Administrator to join our Corporate Information Technology department, where you will join a team of six professionals who love what they do. In this role, you will be collaborating closely with the broader Hyatt System Operations and Application teams, where you will be instrumental in continuing to make Hyatt a leading hospitality company.You will be part of a team that is passionate about our purpose, committed to nurturing curiosity and new skills, and building connections across the organization with colleagues, customers, and guests.
**Who We Are**
At Hyatt, we believe in the power of belonging and creating a culture of care, where our colleagues become family. Since 1957, our colleagues and our guests have been at the heart of our business and helped Hyatt become one of the best and fastest-growing hospitality brands in the world. Our transformative growth and the addition of new hotels, brands, and business lines can open the door for exciting career and growth opportunities for our colleagues.
As we continue to grow, we never lose sight of what's most important: People. We turn trips into journeys, encounters into experiences, and jobs into careers.
**Why Now?**
This is an exciting time to be at Hyatt. We are growing rapidly and are looking for passionate changemakers to be a part of our journey. The hospitality industry is resilient and continues to offer dynamic opportunities for upward mobility, and Hyatt is no exception.
**How We Care for Our People**
What sets us apart is our purpose-to care for people so they can be their best. Every business decision is made through the lens of our purpose, and it informs how we have and will continue to support each other as members of the Hyatt family.Our care for our colleagues is the key to our success. We're proud to have earned a place on Fortune's prestigious _100 Best Companies to Work For _ list for the last ten years. This recognition is a testament to the tremendous way our Hyatt family continues to come together to care for one another, our commitment to a culture of inclusivity, empathy, and respect, and making sure everyone feels like they belong.
**We're proud to offer exceptional corporate benefits, which include:**
· Annual allotment of free hotel stays at Hyatt hotels globally
· Flexible work schedule
· Work-life benefits including wellbeing initiatives such as a complimentary Headspace subscription, and a discount at the on-site fitness center
· A global family assistance policy with paid time off following the birth or adoption of a child as well as financial assistance for adoption
· Paid Time Off, Medical, Dental, Vision, 401K with company match
**Who You Are**
As our ideal candidate, you understand the power and purpose of our culture of care and embody our core values of Empathy, Inclusion, Integrity, Experimentation, Respect, and well-being. You enjoy working with others, are results-driven, and are looking for a variety of opportunities to develop personally and professionally.
**The Role**
This individual functions as a Senior Database Administrator responsible for supporting Hyatt's central database systems. As a database administrator, they are required to have strong knowledge around multiple DBMS within the database technologies of (Informix (Preferred), DB2, MongoDB, PostgreSQL (Preferred)). In addition, a Senior Database Administrator will be expected to have working knowledge of the required assigned Hyatt database technologies to provide all levels of support.
Responsibilities / Essential Functions of the Senior Database Administrator
-Maintain and manage critical database systems - a subject matter expert in at least two key DBMS technologies
-Provide rigor and process for continuous documentation of existing and new database deployments
-Participate with other business units and project managers to provide database support.
-Act as a critical single point of contact for all assigned projects.
-Operate independently on net new and existing database build-outs and projects.
-Exhibit initiative and self-motivation to move the database infrastructure forward.
-Responsible for ensuring complete coverage in documentation and deployment of database monitoring.
**Qualifications:**
**Experience Required:**
-Installation/Configuration/Upgrading of Informix (Preferred), DB2, MongoDB & PostgreSQL (Preferred)
-Perform Database Monitoring and Performance Tuning
-Standard & Advanced Backup & Recovery Experience
-Knowledge of Database Connection Managers & Clustering Features
-Complete Standard Database Requests (Clone Databases, Execute DDL, User Access, Data Manipulation, SQL Enhancement, etc.)
-Perform Application Releases per Requirements
-Support Application Teams with. Performance Tuning and Database Configuration Issues
-Linux OS/Scripting Knowledge
-Participate in the Weekly On-Call Rotation
- Effective Communication Skills
-5 years of database administration experience
**Experience Preferred:**
-Experience with two DBMS (Informix/DB2/MongoDB/PostgreSQL)
-College degree or equivalent work experience
-Certifications in Database/OS Administration
-Working knowledge of Networking
The position responsibilities outlined above are in no way to be construed as all-encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.
**We welcome you:**
Research shows that individuals tend to apply to jobs only if they meet all the listed job qualifications. Unsure if you check every box, but feeling inspired to enhance your career? Apply. We'd love to consider your unique experiences and how you could make Hyatt even better.
We value our relationships with recruitment partners and require that agencies contact us first before submitting any candidates. Hyatt will not be responsible for any fees and obligations associated with unsolicited submissions unless a formal agreement is in place.
_The salary range for this position is $95,000 to $120,000. This position is also eligible to earn incentive awards and an annual bonus. The final pay rate/salary offered to the successful candidate will depend on experience, skill level and other qualifications for the role, as well as the location of the performance of work. Pay for the successful candidate will meet local requirements, including the local minimum wage rate._
**Primary Location:** US-IL-Chicago
**Organization:** Hyatt Corporate Office
**Pay Basis:** Yearly
**Job Level:** Full-time
**Job:** Technology
**Req ID:** CHI014903
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.
$95k-120k yearly 60d+ ago
Front Office Supervisor - Kimpton Hotel Palomar Philadelphia
Kimpton Hotels & Restaurants 4.4
Philadelphia, PA job
**Why We're Here** We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today.
Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you.
**How We're Different**
Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day.
It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine.
That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better.
It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too.
**What You'll Do**
Lead all aspects of all Front Office operations by setting and maintaining a high level of guest service. Provide timely and courteous service to all guests, encouraging them to return again to generate repeat business. Assist guests upon check-in and provide great service throughout their stay. Ensure all functions are carried out to maintain an environment of collaboration.
**Some of your responsibilities include:**
+ Meet with staff to get any pertinent information at the start of shift and review the Front Desk logbook.
+ Review all arrivals and departures noting any special requests, challenges, and to ensure that billing is accurate, assess whether any guest relocation will be necessary.
+ Make sure all shifts are covered as scheduled, cover as necessary.
+ Follow established key control policy, credit policies, and be knowledgeable of all fire and emergency procedures.
+ Ensure the completion of the desk agents' AM/PM checklist.
+ Handle guest situations as they arise in a calm and professional manner.
+ Be an expert in all employee duties to ensure you are "leading by example" in all that you do.
+ Maintain professional contact via telephone with all other hotel departments.
+ Ensure accuracy of groups, rooming lists, billing, amenities, arrivals, etc.
+ Maintain cleanliness, organization of back office, front desk, and front desk closet, as well as inventory of office supplies.
+ Counsel and coach employees when necessary, using accurate documentation and techniques.
+ Ensure all employees complete their duties before departing, that they are posted at their stations on time.
+ Accountable for training and daily monitoring of all service levels, as well as making sure all team members are following grooming and uniform standards.
+ Accountable for meeting or coming in under payroll and expense budgets.
**What You Bring**
+ 2 years of related experience in hospitality or similar industry.
+ High School Diploma is preferred.
+ Flexible schedule, able to work evenings, weekends, and holidays when needed.
Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. For our complete EEO policy click here (**************************************************************************************************************** .
**Be Yourself. Lead Yourself. Make it Count.**
$33k-40k yearly est. 47d ago
Housekeeping Room Attendant
Nemacolin Woodlands Resort 4.0
Farmington, PA job
Here at Nemacolin, our associates know to "Expect the Unexpected" - You have come across the career opportunity where entertainment and excitement are the . This position must be committed to making every experience memorable all while having fun and relishing the incredible atmosphere of the resort
The housekeeping staff is responsible for ensuring that guests have a clean and pleasant environment during their stay. The candidate must work to clean various sections of the resort, including guest rooms, restrooms, lobby areas, and hallways. The ideal candidate for this position is detail-oriented, is able to work independently while meeting Forbes and AAA standards, and constantly striving to exceed guests' expectations.
ESSENTIAL FUNCTIONS:
(The following statements are intended as general illustrations of the work in this job class and are not all-inclusive for this position.)
* Clean and reset guest bedroom and bathroom areas according to established standards.
* Organize and stock cleaning carts and organize linen closets on assigned floors.
* Complete accurately and in a timely manner any assigned paperwork.
* Report any and all maintenance issues to the Housekeeping Supervisor and/or maintenance as directed.
* Perform other duties as requested, such as cleaning unexpected spills and executing special guest requests.
* Clean and maintain public areas of the resort, including lobby areas and restrooms.
* Remove trash from common areas of the resort and empty ashtrays.
* Dust, vacuum, sweep, and mop floors as needed.
* In addition to the assigned essential functions, the housekeeping staff may be required to perform support functions within the Housekeeping Department at the discretion of the manager.
* Other job duties as assigned.
KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:
* High school diploma or equivalent.
* Prior housekeeping experience is preferred but not required.
* Must be flexible in schedule, willing to work holidays and weekends.
* Must have reliable transportation.
* Must be able to stand for long periods of time.
* Must be able to read, write, and speak English fluently.
* Must be task and detail-oriented, energetic, and able to follow specific directions and meet high physical demands.
* Must be able to communicate effectively and work as a team member.
* Must be 18 or older.
These skills and abilities are typically acquired through the completion of a high school diploma or equivalent, as well as through recreational experience.
This job description cannot possibly include a complete comprehensive listing of all the activities, duties or responsibilities that may be require by the organization and/or members of management. It reflects management's assignment of essential functions, but it does not prescribe or restrict the additional tasks that may be required.
WHY WORK FOR NEMACOLIN?
Kick-start your career at Nemacolin, a world-renowned luxury resort nestled in southwestern Pennsylvania. Nemacolin boasts an unparalleled blend of elegance and adventure, offering an array of amenities that redefine luxury. With two Forbes-rated hotels from which to choose, guests are treated to the epitome of comfort and style. A five-star, five-diamond restaurant sets the stage for exquisite dining experiences, while our on-site wildlife habitats bring animal encounters to a whole new level. The opulent spa, championship golf courses, and a range of outdoor activities, including fly fishing, skiing, and snowboarding, provide a holistic and exciting getaway.
As a part of the Nemacolin team, you'll have the chance to work in a dynamic and supportive environment where your skills and passion will flourish. We believe in fostering growth and providing our team members with opportunities to shine and advance in their careers. Join us in delivering unparalleled experiences that leave lasting memories for our cherished guests and members. Real Life Magic meets boundless opportunity at Nemacolin. Come, be a part of it!
ASSOCIATE PERKS:
What is in it for you? As a Nemacolin associate, you won't just have a bright future - you'll have a bright present! You are invited to join our warm, supportive community, where you'll enjoy competitive wages, exciting events, a full suite of benefits, discounts, and perks, and access to amenities at our associate community Wisteria.
* Attractive 401(k) plan
* Paid vacation, holidays, and personal hours
* Family medical, dental, and vision insurance. Long-term and short-term disability insurance
* Employee and educational assistance program
* Up to 40% off Retail, Spa, Activities, Food and Beverage at the Resort
* On-site uniform and dry-cleaning services
* Discounted meals during breaks in associate break areas
Wisteria Associate Community- Wisteria is Nemacolin's way of showing our appreciation to our associates. This neighborhood is exclusive to associates and contains a Pub, Market, and Fitness Center. As a member of Team Nemacolin, you'll enjoy these exclusive amenities.
Associate Recognition programs- Nemacolin realizes that our associates help to set us apart from other organizations in the industry through their commitment to providing exceptional service and their ability to consistently exceed guests' expectations.
Nemacolin promotes a culture of continuous learning for our associates. We are strongly committed to comprehensive professional development programs:
* Opportunities for advancement - At Nemacolin, we encourage our associates to grow within the organization and gain experience in a variety of departments to better understand the hospitality industry. Nemacolin prides itself on promoting from within the organization, and many of our upper-level managers began in entry-level positions and advanced into their current roles.
* Mentoring and coaching programs - As a new associate, we provide a level of mentoring that is best suited to you to enhance your growth and career interests, while sharing knowledge, advice, and encouragement along the way.
$21k-27k yearly est. 9d ago
Security Supervisor - Philadelphia
Hotel 4.2
Hotel job in Philadelphia, PA
Why We Need Your Talents
The Security Supervisor is responsible for the supervision of security officers, and processes providing security, and a safe environment while ensuring protection of guests, team members and Live assets in the absence of the Shift Manager with all related duties and task.
Responsibilities
Where You'll Make an Impact
Supervises programs, processes and procedures which ensures the protection of the assets of Live! Casino & Hotel Philadelphia to include the safety and security of guests and team members.
Communicate and implement department procedure in accordance with director and internal controls.
Assist in development and implementation of Security Department training.
Investigate incidents and/or quests complaints, compiling data for accurate reports to the PEnnsylvania Gaming Control Board and department heads.
Completes and investigates first report on injury.
Provides input and assists with the preparation of performance reviews of officers.
Other duties as assigned.
Qualifications
Skills You'll Need to Succeed
Ability to analyze and interpret operational needs.
Ability to solve routine problems.
Ability to perform assigned duties under frequent time pressures.
Ability to maintain mental concentration for signified period of time.
A variety of tasks and deadlines require an irregular work schedule.
Ability to write reports.
Ability to use a telephone properly.
Ability to read and understand memos.
Good public relation skills.
Knowledge of state gaming regulations and legal documents for identification.
Knowledge of required OSHA regulations.
First Responders certification preferred.
Must have a valid driver's license.
Ability to perform duties under frequent time pressure in an interruptive environment
Ability to perform assigned duties in an interruptive environment.
A Few Must Haves
One (1) to Three (3) years' experience in Security or Law Enforcement as a lead or supervisor.
A two (2) - year degree in a related field or equivalent work experience.
Must be able to comply with all state gaming regulations, which may include obtaining a license.
$44k-65k yearly est. Auto-Apply 60d+ ago
Nightclub Entertainment Dancer - PBR - Greensburg
Hotel 4.2
Hotel job in Greensburg, PA
Function (Scope and Main Purpose of Job)
Dances during open hours of venue to draw guests to get on the dance floor.
Responsibilities
Core Service Standards
CLEAN: Must make the property shine and look impeccable while maintaining a neat CLEAN and crisp personal appearance
SAFE: Must make guests feel SAFE and comfortable through creating a worry free, carefree experience.
FAST: Provide FAST and efficient service with accuracy. Meet service time requirements and anticipate guest needs.
FRIENDLY: Greet each guest with FRIENDLY welcomes, making eye contact and smiling. Use H.E.A.R.T. steps to ease guest concerns. Say thank you to departing guests.
FUN: Work passionately as a team to create a FUN experience both for everyone who works and plays here
Specific Responsibilities and Duties
Must be willing and able to show that you are energetic, outgoing, fun person while maintaining professionalism at all times.
Must be willing to provide outstanding and professional service with a smile to ensure contribution to the atmosphere of the venue.
Communicate with guests clearly, patiently and with good humor.
Attends practices to ensure organized choreography is learned for performing in front of venue crowds.
Dances during open hours of venue to draw guests to get on the dance floor.
Promote teamwork and quality service through daily communication and coordination with other departments.
Must have knowledge of musical trends and relevant dances and be comfortable dancing in public.
Qualifications
Job Requirements (skills, knowledge, and abilities)
Must speak English fluently, other languages preferred.
Ability to communicate effectively with others; understand and complies with all Company and departmental rules and regulations.
Must be able to work in smoke filled environments.
Must have thorough knowledge of approved Responsible Gaming Program.
Required to work nights, weekends, and/or holidays.
Be able to stand and dance for long periods of time.
Educational Requirements
High school diploma or equivalent wok experience with dancing in public performances preferred.
Physical Requirements
24/7 operation requiring extended hours and the ability and willingness meet the applicant's schedules when needed.
Casino is over 100,000 square feet and requires ability and energy to move about it with a true sense of urgency.
Ability to stand for long periods of times without sitting or leaning
Ability to climb, bend, stretch, twist or reach with your body and arms, work under variable temperatures and noise levels
Use of going up and down 31 stairs multiple times per day and elevators
Working Conditions
24/7 high energy casino with over 100,000 sq. ft of gaming and entertainment space and approximately 500 employees
Exposed to alcohol, cigarette and cigar smoke, bright lights, and loud noises.
You may occasionally work in an environment where smoking is allowed.
$24k-46k yearly est. Auto-Apply 21d ago
Theatre Associate Oprtns, FT
Hotels 4.2
Hotels job in Flourtown, PA
Theatre Associate Oprtns, FT - (220003JR) Description Food. Service. Film. Fun! Movie Tavern by Marcus Theatres: Where Talented People Find Limitless Opportunities! Join the Movie Tavern by Marcus Theatres Team and learn how we have redefined the movie going experience! As a THEATRE ASSOCIATE with Movie Tavern by Marcus Theatres, you will be a part of a family you can connect with, grow with, and have fun with!
Our Associates Enjoy…
Competitive Wages & Premium Holiday Pay
Flexible or Set Schedules
Free Movies
Paid Uniforms
Medical, Dental, Vision & Retirement Benefits for Full-time (30+ Hours per Week)
Associate College Scholarship Program
Do You Have What it Takes?
Do people notice your positive attitude, your work ethic, and your excellent communication skills? Do you have the ability to work in a high-volume, fast-paced and team-focused environment? A successful candidate will be passionate about exceptional guest service and bring their enthusiasm with them to work each and every day!
We Need YOU.
Your Job Duties May Include…
Greet and assist guests throughout the facility.
Issue tickets, direct guests and control access.
Sell food & beverage items at concessions.
Explain the best possible value by informing and suggesting our products and experiences.
Ensure auditoriums, seats, lobby, hallways and restrooms are clean and ready for showtime.
Maintain a safe and accessible facility for all guests and associates.
Follow direction of the leadership team.
Primary Location: United States-Pennsylvania-FlourtownWork Locations: Flourtown 1844 Bethlehem Pike Flourtown 19031Job: Theatre OperationsOrganization: TheatresSchedule: Full-time Employee Status: RegularJob Type: ExperiencedJob Level: Entry LevelJob Posting: Jul 23, 2022, 6:54:32 PM
$45k-99k yearly est. Auto-Apply 60d+ ago
Dishwasher
Nemacolin Career 4.0
Farmington, PA job
The Dishwasher/Steward performs the cleaning and sanitation of all kitchen utensils, cookware, dishes, glasses, silverware and serving dishes used in the preparation and serving of food. This position safely operates dish machines, disposals and other kitchen equipment. Stewards maintain cleanliness of kitchen floors and stewarding work areas, empty garbage in all kitchens and dispose into outside dumpsters, and sweep and maintain cleanliness of dumpster area. The position also cleans and polishes all silver items on a regular basis according to department guidelines and provides safe and proper storage of all such items.
Associate Referral Program- $1,000 Year-Round Referral Incentive - Receive a reward of $250.00 when you refer a new applicant who is hired and is employed for a minimum of 90 days! Receive a second reward of $250.00 when the referred associate continues their employment for a total of 6 months! Receive a third award of $500.00 when an associate continues their employment for 1 year!
Seasonal Referral Incentive- Receive a reward of $100.00 when you refer a seasonal applicant who is hired and is employed for a minimum of 60 days!
Rewards not applicable for rehires.
JOB DUTIES AND RESPONSIBILITIES:
Clean and sanitize all kitchen utensils, cookware, dishes, glasses, silverware and serving dishes used in the preparation and serving of food.
Retrieve all dirty dishes and utensils from servers and carts
Scrape leftover food into garbage receptacles
Sort all dishes, utensils, serving dishes, glasses and rinse
Stack rinsed items into dish racks according to guidelines
Run dishes through dish machine. Check items for cleanliness. If dirty, send again through machine. If clean, sort and stack in proper racks/bins, according to department guidelines.
Wipe down all stewarding counter tops
Mop floor, dump garbage
Pots, pans, large cookware items are hand washed, rinsed and stored on a continual basis as items are used
Tilt Skillets are drained and washed on a continual basis as needed.
Utilize proper storage bins to transport all items to be stored to stewarding room.
Store all items according to department guidelines
Secure storeroom according to department guidelines
After function, retrieve dishes, utensils, serving dishes and left-over food and return to stewarding department for proper disposition.
Clean stewarding truck after each use according to department guidelines.
Empty garbage in all kitchens
Survey kitchens for full garbage or respond to request to empty garbage
Transport garbage to outside dumpster area and dispose of garbage, and sweep and maintain cleanliness of outside dumpster area.
Clean and polish all silver items on regular basis and provide for the safe and proper storage of all such items.
Clean food warmers on regular basis according to department guidelines.
ACCOUNTABILITY:
Cleanliness of service-ware
Amount of breakage
Cleanliness of the kitchen by maintaining a clean, safe working environment for all associates
Level of sanitation
QUALIFICATION STANDARD:
Must be 16 years or older.
Report to work on time with a clean uniform, name tag, and maintain appearance according to Nemacolin's Policies and Standards.
Must be flexible in scheduling; must be able to work holidays, nights and weekends.
Must be task and detail oriented, energetic, able to follow specific direction and meet high physical demands.
Must be able to communicate effectively and work as a team member.
Anticipate needs of other departments and act on them.
Be flexible to meet changing and/or multiple demands while staying calm under stress.
Be friendly, eager to learn and understand the importance of doing a good job.
Must be able to speak English.
WHY WORK FOR NEMACOLIN?
Kick-start your career at Nemacolin, a world-renowned luxury resort nestled in southwestern Pennsylvania. Nemacolin boasts an unparalleled blend of elegance and adventure, offering an array of amenities that redefine luxury. With two Forbes-rated hotels from which to choose, guests are treated to the epitome of comfort and style. A five-star, five-diamond restaurant sets the stage for exquisite dining experiences, while our on-site wildlife habitats bring animal encounters to a whole new level. The opulent spa, championship golf courses, and a range of outdoor activities, including fly fishing, skiing, and snowboarding, provide a holistic and exciting getaway.
As a part of the Nemacolin team, you'll have the chance to work in a dynamic and supportive environment where your skills and passion will flourish. We believe in fostering growth and providing our team members with opportunities to shine and advance in their careers. Join us in delivering unparalleled experiences that leave lasting memories for our cherished guests and members. Real Life Magic meets boundless opportunity at Nemacolin. Come, be a part of it!
ASSOCIATE PERKS:
What is in it for you? As a Nemacolin associate, you won't just have a bright future - you'll have a bright present! You are invited to join our warm, supportive community, where you'll enjoy competitive wages, exciting events, a full suite of benefits, discounts, and perks, and access to amenities at our associate community Wisteria.
Attractive 401(k) plan
Paid vacation, holidays, and personal hours
Family medical, dental, and vision insurance. Long-term and short-term disability insurance
Employee and educational assistance program
Up to 40% off Retail, Spa, Activities, Food and Beverage at the Resort
On-site uniform and dry-cleaning services
Discounted meals during breaks in associate break areas
Wisteria Associate Community- Wisteria is Nemacolin's way of showing our appreciation to our associates. This neighborhood is exclusive to associates and contains a Pub, Market, and Fitness Center. As a member of Team Nemacolin, you'll enjoy these exclusive amenities.
Associate Recognition programs- Nemacolin realizes that our associates help to set us apart from other organizations in the industry through their commitment to providing exceptional service and their ability to consistently exceed guests' expectations.
Nemacolin promotes a culture of continuous learning for our associates. We are strongly committed to comprehensive professional development programs:
Opportunities for advancement - At Nemacolin, we encourage our associates to grow within the organization and gain experience in a variety of departments to better understand the hospitality industry. Nemacolin prides itself on promoting from within the organization, and many of our upper-level managers began in entry-level positions and advanced into their current roles.
Mentoring and coaching programs - As a new associate, we provide a level of mentoring that is best suited to you to enhance your growth and career interests, while sharing knowledge, advice, and encouragement along the way.
(Keywords: Restaurant, Busser, Food Runner, Server Assistant, Food Service, Dishwasher, Customer Service, Pennsylvania, Hotel, Hospitality)
$19k-25k yearly est. 20d ago
Senior Digital Product Manager (Remote Opportunity)
Hyatt 4.6
Remote or Chicago, IL job
**The Opportunity** Hyatt seeks an enthusiastic Senior Digital Product Manager to join our Sales and Events Digital Portfolio. In this role, you will be collaborating closely with the broader Sales and Events Digital team, where you'll be instrumental in continuing to make Hyatt a leading hospitality company. You will be part of a team that is passionate about our purpose, committed to nurturing curiosity and new skills, and building connections with colleagues, customers, and guests across the organization.
**Who We Are**
At Hyatt, we believe in the power of belonging and creating a culture of care, where our colleagues become family. Since 1957, our colleagues and our guests have been at the heart of our business and helped Hyatt become one of the best and fastest-growing hospitality brands in the world. Our transformative growth and the addition of new hotels, brands, and business lines canopen the door for exciting career and growth opportunities for our colleagues.
As we continue to grow, we never lose sight of what's most important: People. We turn trips into journeys, encounters into experiences, and jobs into careers.
**Why Now?**
This is an exciting time to be at Hyatt. We are growing rapidly and are looking for passionate changemakers to be a part of our journey. The hospitality industry is resilient and continues to offer dynamic opportunities for upward mobility, and Hyatt is no exception.
**How We Care for Our People**
What sets us apart is our purpose-to care for people so they can be their best. Every business decision is made through the lens of our purpose, and it informs how we have and will continue to support each other as members of the Hyatt family.Our care for our colleagues is the key to our success. We're proud to have earned a place on Fortune's prestigious _100 Best Companies to Work For _ list for the last ten years. This recognition is a testament to the tremendous way our Hyatt family continues to come together to care for one another, our commitment to a culture of inclusivity, empathy and respect, and making sure everyone feels like they belong.
We're proud to offer exceptional corporate benefits which include:
· Annual allotment of free hotel stays at Hyatt hotels globally
· Flexible work schedule
· Work-life benefits including wellbeing initiatives such as a complimentary Headspace subscription, and a discount at the on-site fitness center
· A global family assistance policy with paid time off following the birth or adoption of a child as well as financial assistance for adoption
· Paid Time Off, Medical, Dental, Vision, 401K with company match
**Who You Are**
As our ideal candidate, you understand the power and purpose of our culture of care, and embody our core values of Empathy, Inclusion, Integrity, Experimentation, Respect, and Wellbeing. You enjoy working with others, are results-driven, and are looking for a variety of opportunities to develop personally and professionally.
**The Role**
Reporting to the Senior Manager of Product Management, the Senior Digital Product Manager leads the development, prioritization, execution, and delivery of Hyatt digital experiences within the Sales and Events space. The ideal candidate will be comfortable delivering enterprise digital products with clear goals and desired outcomes, while receiving guidance and coaching from product leadership.
**Key Responsibilities**
Product Strategy, Roadmap, and Management
-Develop, prioritize, and execute a high-value product roadmap balancing new feature development with ongoing optimization
-Lead day-to-day product management activities with Engineering and Design counterparts
-Write agile epics and user stories for iterative product development
-Define and manage delivery timelines, proactively identifying risks and mitigation plans.
Stakeholder Management, Cross-functional Collaboration, Communication
-Build and maintain strong stakeholder relationships; collaborate closely with business partners to align product strategy with business goals, prioritize, and secure resources
-Communicate product strategy, progress, and updates to leadership and stakeholders
-Partner with cross-functional teams to support effective go-to-market planning, release readiness, and post-launch evaluation
Analytics and Measurement
-Proactively use data insights to inform prioritization and decision-making
-Measure and report on product performance using quantitative and qualitative methods
-Influence decision-making by presenting clear recommendations supported by data and insights
-Apply A/B and test and learn methodologies to drive continuous product improvement
**Qualifications:**
**Experience Required:**
-5 years of experience in Digital Product Management, Program Management, or equivalent role
-Experience with JIRA
**Experience Preferred:**
-Bachelor's degree or equivalent work experience
-Strong digital web background with enterprise product delivery experience
-Familiarity with systems such as ContentSquare, AirTable, Mural and Microsoft Suite
-Experience in hospitality, sales, event planning, or B2B is a plus
The position responsibilities outlined above are in no way to be construed as all-encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.
**We welcome you:**
Research shows that individuals tend to apply to jobs only if they meet all the listed job qualifications. Unsure if you check every box, but feeling inspired to enhance your career? Apply. We'd love to consider your unique experiences and how you could make Hyatt even better.
_We value our relationships with recruitment partners and require that agencies contact us first before submitting any candidates. Hyatt will not be responsible for any fees and obligations associated with unsolicited submissions unless a formal agreement is in place._
_The salary range for this position is $135,000 to $170,000. This position is also eligible to earn an annual bonus. The final pay rate/salary offered to the successful candidate will depend on experience, skill level and other qualifications for the role, as well as the location of the performance of work. Pay for the successful candidate will meet local requirements, including the local minimum wage rate._
**Primary Location:** US-IL-Chicago
**Organization:** Hyatt Corporate Office
**Pay Basis:** Yearly
**Job Level:** Full-time
**Job:** Digital
**Req ID:** CHI015050
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.
The Food and Beverage Intern will have the opportunity to experience several different positions throughout the many outlets here at Nemacolin. During the internship, the Food and Beverage Intern will rotate through the positions of Server, Server Assistant, Food Runner, and Maitre'd/Host. The internship typically begins Mid-May through Mid-August and consists of 12 weeks of consecutive full-time work. Interns will be tasked with completing a project over the course of their internship specific to their department.
Essential Functions:
Develop proficiency in core computer systems to support daily operations.
Learn and retain detailed menu knowledge to support service and guest inquiries.
Act as a communication bridge between front-of-house and back-of-house teams to ensure smooth service flow.
Confirm cabana reservations via Seven Rooms prior to guest arrival, ensuring accuracy and readiness.
Uphold and execute high service standards, adapting to meet evolving business needs.
Understand the layout and operational flow of the pool complex to optimize guest experience.
Apply basic bartending principles to assist with beverage service and support bar operations as needed.
Coach and delegate tasks to associates, fostering team development and operational efficiency.
Attend management meetings to gain insight into resort departments and leadership roles.
Perform additional duties as assigned, demonstrating flexibility and commitment to business needs.
Qualifications:
High school diploma required.
Candidate must have the ability to work varying shifts, including evenings, weekends, and holidays.
Previous experience in the hospitality industry is preferred.
Must be enrolled in or a recent graduate of a Bachelor's degree program in Hospitality or Restaurant Management, or a related discipline.
Candidate must have the ability to speak English fluently.
WHY WORK FOR NEMACOLIN?
Kick-start your career at Nemacolin, a world-renowned luxury resort nestled in southwestern Pennsylvania. Nemacolin boasts an unparalleled blend of elegance and adventure, offering an array of amenities that redefine luxury. With two Forbes-rated hotels from which to choose, guests are treated to the epitome of comfort and style. A five-star, five-diamond restaurant sets the stage for exquisite dining experiences, while our on-site wildlife habitats bring animal encounters to a whole new level. The opulent spa, championship golf courses, and a range of outdoor activities, including fly fishing, skiing, and snowboarding, provide a holistic and exciting getaway.
As a part of the Nemacolin team, you'll have the chance to work in a dynamic and supportive environment where your skills and passion will flourish. We believe in fostering growth and providing our team members with opportunities to shine and advance in their careers. Join us in delivering unparalleled experiences that leave lasting memories for our cherished guests and members. Real Life Magic meets boundless opportunity at Nemacolin. Come, be a part of it!
ASSOCIATE PERKS:
What is in it for you? As a Nemacolin associate, you won't just have a bright future - you'll have a bright present! You are invited to join our warm, supportive community, where you'll enjoy competitive wages, exciting events, a full suite of benefits, discounts, and perks, and access to amenities at our associate community Wisteria.
Attractive 401(k) plan
Paid vacation, holidays, and personal hours
Family medical, dental, and vision insurance. Long-term and short-term disability insurance
Employee and educational assistance program
Up to 40% off Retail, Spa, Activities, Food and Beverage at the Resort
On-site uniform and dry-cleaning services
Discounted meals during breaks in associate break areas
Wisteria Associate Community- Wisteria is Nemacolin's way of showing our appreciation to our associates. This neighborhood is exclusive to associates and contains a Pub, Market, and Fitness Center. As a member of Team Nemacolin, you'll enjoy these exclusive amenities.
Associate Recognition programs- Nemacolin realizes that our associates help to set us apart from other organizations in the industry through their commitment to providing exceptional service and their ability to consistently exceed guests' expectations. Nemacolin promotes a culture of continuous learning for our associates. We are strongly committed to comprehensive professional development programs:
Opportunities for advancement - At Nemacolin, we encourage our associates to grow within the organization and gain experience in a variety of departments to better understand the hospitality industry. Nemacolin prides itself on promoting from within the organization, and many of our upper-level managers began in entry-level positions and advanced into their current roles.
Mentoring and coaching programs - As a new associate, we provide a level of mentoring that is best suited to you to enhance your growth and career interests, while sharing knowledge, advice, and encouragement along the way.
$21k-26k yearly est. 60d+ ago
Luxury Retail Associate
Nemacolin Career 4.0
Farmington, PA job
Here at Nemacolin, our associates know to “Expect the Unexpected” - You have come across the career opportunity where entertainment and excitement are the . This position must be committed to making every experience memorable all while having fun and relishing the incredible atmosphere of the resort.
We are seeking to fill key positions in our Retail department, you will welcome our guests into the shops and offer superior service while assisting with merchandise selections. You'll gain and maintain product knowledge and knowledge of the services offered at Nemacolin.
ESSENTIAL FUNCTIONS:
(The following statements are intended as general illustrations of the work in this job class and are not all-inclusive for this position.)
Greeting guests and helping with the merchandise.
Maintaining a working knowledge of the products and services offered at Nemacolin.
Assisting guests with all of their shopping needs and ensuring that they receive assistance when needed.
Contacting clients on a regular basis in order to provide updates regarding sales promotions and special events.
Participating in departmental sales drives and special events.
Constructing and maintaining merchandise displays.
Operating POS system as needed.
Preparing gift bags and packing the merchandise for shipping purposes.
Balancing end-of-shift reports
Attending and participating in departmental meetings and training seminars.
Other Job duties assigned.
KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:
Customer-service oriented.
Ability to communicate fluently in English.
Excellent communication skills.
Must be able to work flexible hours including nights, holidays, and weekends.
This job description cannot possibly include a complete comprehensive listing of all the activities, duties or responsibilities that may be require by the organization and/or members of management. It reflects management's assignment of essential functions, but it does not prescribe or restrict the additional tasks that may be required.
WHY WORK FOR NEMACOLIN?
Kick-start your career at Nemacolin, a world-renowned luxury resort nestled in southwestern Pennsylvania. Nemacolin boasts an unparalleled blend of elegance and adventure, offering an array of amenities that redefine luxury. With two Forbes-rated hotels from which to choose, guests are treated to the epitome of comfort and style. A five-star, five-diamond restaurant sets the stage for exquisite dining experiences, while our on-site wildlife habitats bring animal encounters to a whole new level. The opulent spa, championship golf courses, and a range of outdoor activities, including fly fishing, skiing, and snowboarding, provide a holistic and exciting getaway.
As a part of the Nemacolin team, you'll have the chance to work in a dynamic and supportive environment where your skills and passion will flourish. We believe in fostering growth and providing our team members with opportunities to shine and advance in their careers. Join us in delivering unparalleled experiences that leave lasting memories for our cherished guests and members. Real Life Magic meets boundless opportunity at Nemacolin. Come, be a part of it!
ASSOCIATE PERKS:
What is in it for you? As a Nemacolin associate, you won't just have a bright future - you'll have a bright present! You are invited to join our warm, supportive community, where you'll enjoy competitive wages, exciting events, a full suite of benefits, discounts, and perks, and access to amenities at our associate community Wisteria.
Attractive 401(k) plan
Paid vacation, holidays, and personal hours
Family medical, dental, and vision insurance. Long-term and short-term disability insurance
Employee and educational assistance program
Up to 40% off Retail, Spa, Activities, Food and Beverage at the Resort
On-site uniform and dry-cleaning services
Discounted meals during breaks in associate break areas
Wisteria Associate Community- Wisteria is Nemacolin's way of showing our appreciation to our associates. This neighborhood is exclusive to associates and contains a Pub, Market, and Fitness Center. As a member of Team Nemacolin, you'll enjoy these exclusive amenities.
Associate Recognition programs- Nemacolin realizes that our associates help to set us apart from other organizations in the industry through their commitment to providing exceptional service and their ability to consistently exceed guests' expectations.
Nemacolin promotes a culture of continuous learning for our associates. We are strongly committed to comprehensive professional development programs:
Opportunities for advancement - At Nemacolin, we encourage our associates to grow within the organization and gain experience in a variety of departments to better understand the hospitality industry. Nemacolin prides itself on promoting from within the organization, and many of our upper-level managers began in entry-level positions and advanced into their current roles.
Mentoring and coaching programs - As a new associate, we provide a level of mentoring that is best suited to you to enhance your growth and career interests, while sharing knowledge, advice, and encouragement along the way.
(
Keywords: Fashion, Apparel, Clothes, Health, Beauty, Shopping, Fitness, Distribute, Market, Morgantown, Uniontown, Markleysburg, Confluence, Fayette, Pennsylvania
)
$20k-24k yearly est. 55d ago
Cosmetologist
Nemacolin Career 4.0
Farmington, PA job
We are poised for explosive growth, expansion and opportunities. Are you? If so, then we have a great opportunity just for you… Nemacolin is seeking Nail Technicians/Cosmetologists for the Woodlands Spa. We are seeking associates who are flexible with scheduling, outgoing, independent, energetic, highly motivated, have a positive attitude, and have the drive and ability to enhance their skills through training and development.
ESSENTIAL FUNCTIONS:
Perform a professional manicure, pedicure including paraffin treatments, natural nail repair, hand/foot massage.
Sterilize and sanitize all tools, equipment and polish caddy.
Maintain a clean work area by following through with weekly/monthly cleaning duties.
Maintain manicure/pedicure tools in good repair, replace when necessary.
Empty dirty linen to locker chute.
Fulfill cleaning duties at end of shift.
Assist in special duties and assignments as required.
QUALIFICATIONS:
Pennsylvania state Cosmetology License, 1-year experience preferred but not required.
Must have upper body mobility to include both hands to massage and perform repetitive motions.
Able to sit 80%, walk 10% and bend 10% of time.
Must be able to speak English.
Highly articulate/well-spoken (will provide proper resort / knowledge training)
Ability to work a flexible schedule, including holidays and weekends.
Up-to-date knowledge of current trends/skills.
WHY WORK FOR NEMACOLIN?
Kick-start your career at Nemacolin, a world-renowned luxury resort nestled in southwestern Pennsylvania. Nemacolin boasts an unparalleled blend of elegance and adventure, offering an array of amenities that redefine luxury. With two Forbes-rated hotels from which to choose, guests are treated to the epitome of comfort and style. A five-star, five-diamond restaurant sets the stage for exquisite dining experiences, while our on-site wildlife habitats bring animal encounters to a whole new level. The opulent spa, championship golf courses, and a range of outdoor activities, including fly fishing, skiing, and snowboarding, provide a holistic and exciting getaway.
As a part of the Nemacolin team, you'll have the chance to work in a dynamic and supportive environment where your skills and passion will flourish. We believe in fostering growth and providing our team members with opportunities to shine and advance in their careers. Join us in delivering unparalleled experiences that leave lasting memories for our cherished guests and members. Real Life Magic meets boundless opportunity at Nemacolin. Come, be a part of it!
ASSOCIATE PERKS:
What is in it for you? As a Nemacolin associate, you won't just have a bright future - you'll have a bright present! You are invited to join our warm, supportive community, where you'll enjoy competitive wages, exciting events, a full suite of benefits, discounts, and perks, and access to amenities at our associate community Wisteria.
Attractive 401(k) plan
Paid vacation, holidays, and personal hours
Family medical, dental, and vision insurance. Long-term and short-term disability insurance
Employee and educational assistance program
Up to 40% off Retail, Spa, Activities, Food and Beverage at the Resort
On-site uniform and dry-cleaning services
Discounted meals during breaks in associate break areas
Wisteria Associate Community- Wisteria is Nemacolin's way of showing our appreciation to our associates. This neighborhood is exclusive to associates and contains a Pub, Market, and Fitness Center. As a member of Team Nemacolin, you'll enjoy these exclusive amenities.
Associate Recognition programs- Nemacolin realizes that our associates help to set us apart from other organizations in the industry through their commitment to providing exceptional service and their ability to consistently exceed guests' expectations.
Nemacolin promotes a culture of continuous learning for our associates. We are strongly committed to comprehensive professional development programs:
Opportunities for advancement - At Nemacolin, we encourage our associates to grow within the organization and gain experience in a variety of departments to better understand the hospitality industry. Nemacolin prides itself on promoting from within the organization, and many of our upper-level managers began in entry-level positions and advanced into their current roles.
Mentoring and coaching programs - As a new associate, we provide a level of mentoring that is best suited to you to enhance your growth and career interests, while sharing knowledge, advice, and encouragement along the way.
(Keywords: Morgantown, Pennsylvania, Uniontown, Farmington, Confluence, Markleysburg, Pittsburgh, Lemont Furnace, Mount Pleasant, Washington, Greene County, Westmoreland, Fayette)
$22k-31k yearly est. 20d ago
Spa - Front Desk Agent
Nemacolin Career 4.0
Farmington, PA job
Here at Nemacolin, our associates know to “Expect the Unexpected” - You have come across the career opportunity where entertainment and excitement are the . This position must be committed to making every experience memorable all while having fun and relishing the incredible atmosphere of the resort.
We are seeking key positions in our Spa department responsible for greeting guests and ensuring they arrive at their designated areas within the spa. Our guest's first impression is vital to a lasting one! If you have the charisma and energy that everyone talks about, we have the career for you!
ESSENTIAL FUNCTIONS:
(The following statements are intended as general illustrations of the work in this job class and are not all-inclusive for this position.)
Responsible for greeting all guests that come to the spa and assisting them with any requests that they may have.
Responsible for checking in appointments, booking services, and checking out appointments.
Must be able to provide guests with answers to any questions they may have concerning spa services and procedures.
The candidate must be able to communicate well with guests in addition to associates and other members of management.
Maintaining complete knowledge of all resort features, services, and hours of operation.
Maintaining knowledge of all spa and salon services as well as fitness center programs and daily group activities.
Booking spa appointments and assisting guests with the check-in process as well as the check-out process.
Greeting all guests with a warm welcome and ensuring that they are satisfied with their spa experience.
Accommodating all guest requests quickly and courteously.
Handling complaints effectively and efficiently.
Setting up workstations with the appropriate supplies.
Other Job duties assigned.
KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:
Ability to communicate fluently in English.
Ability to maintain appropriate grooming standards according to organizational policy.
High school diploma.
Previous experience in the retail or hospitality industry.
Able to work a flexible schedule that includes nights, weekends and holidays.
Effective interpersonal, verbal, and written communication skills.
These skills and abilities are typically acquired through completing a high school degree or equivalent, and recreational experience is preferred.
This job description cannot possibly include a complete comprehensive listing of all the activities, duties or responsibilities that may be require by the organization and/or members of management. It reflects management's assignment of essential functions, but it does not prescribe or restrict the additional tasks that may be required.
WHY WORK FOR NEMACOLIN?
Kick-start your career at Nemacolin, a world-renowned luxury resort nestled in southwestern Pennsylvania. Nemacolin boasts an unparalleled blend of elegance and adventure, offering an array of amenities that redefine luxury. With two Forbes-rated hotels from which to choose, guests are treated to the epitome of comfort and style. A five-star, five-diamond restaurant sets the stage for exquisite dining experiences, while our on-site wildlife habitats bring animal encounters to a whole new level. The opulent spa, championship golf courses, and a range of outdoor activities, including fly fishing, skiing, and snowboarding, provide a holistic and exciting getaway.
As a part of the Nemacolin team, you'll have the chance to work in a dynamic and supportive environment where your skills and passion will flourish. We believe in fostering growth and providing our team members with opportunities to shine and advance in their careers. Join us in delivering unparalleled experiences that leave lasting memories for our cherished guests and members. Real Life Magic meets boundless opportunity at Nemacolin. Come, be a part of it!
ASSOCIATE PERKS:
What is in it for you? As a Nemacolin associate, you won't just have a bright future - you'll have a bright present! You are invited to join our warm, supportive community, where you'll enjoy competitive wages, exciting events, a full suite of benefits, discounts, and perks, and access to amenities at our associate community Wisteria.
Attractive 401(k) plan
Paid vacation, holidays, and personal hours
Family medical, dental, and vision insurance. Long-term and short-term disability insurance
Employee and educational assistance program
Up to 40% off Retail, Spa, Activities, Food and Beverage at the Resort
On-site uniform and dry-cleaning services
Discounted meals during breaks in associate break areas
Wisteria Associate Community- Wisteria is Nemacolin's way of showing our appreciation to our associates. This neighborhood is exclusive to associates and contains a Pub, Market, and Fitness Center. As a member of Team Nemacolin, you'll enjoy these exclusive amenities.
Associate Recognition programs- Nemacolin realizes that our associates help to set us apart from other organizations in the industry through their commitment to providing exceptional service and their ability to consistently exceed guests' expectations.
Nemacolin promotes a culture of continuous learning for our associates. We are strongly committed to comprehensive professional development programs:
Opportunities for advancement - At Nemacolin, we encourage our associates to grow within the organization and gain experience in a variety of departments to better understand the hospitality industry. Nemacolin prides itself on promoting from within the organization, and many of our upper-level managers began in entry-level positions and advanced into their current roles.
Mentoring and coaching programs - As a new associate, we provide a level of mentoring that is best suited to you to enhance your growth and career interests, while sharing knowledge, advice, and encouragement along the way.
(Keywords: Reservations, Call Center, Calling, Phone, Reservations Agent, Booking Agent, Pennsylvania, Office, Professional, Hospitality, Hotel, Room Reservation)
$21k-25k yearly est. 31d ago
Barista
Nemacolin Career 4.0
Farmington, PA job
Here at Nemacolin, our associates know to “Expect the Unexpected” - You have come across the career opportunity where entertainment and excitement are the . This position must be committed to making every experience memorable all while having fun and relishing the incredible atmosphere of the resort.
As a barista in The Patisserie you will be responsible for developing an environment that creates excitement for internal and external guests. In this position, you will also be responsible for creating “Real Life Magic” for our guests during quick service dining, centered around coffee, other food & beverage items, as well as curated specialty items. You will provide extraordinary guest service - going above and beyond in all situations. The barista has an opportunity to provide a world class experience based in & around food & beverage, in an intimate amount of time.
ESSENTIAL FUNCTIONS:
(The following statements are intended as general illustrations of the work in this job class and are not all-inclusive for this position.)
Responsible for actively building and retaining guest relations and acts as a mentor to other employees and coworkers to provide superior guest service.
Strong preparation skills - including but not limited to setting up workspace for shift, following health regulations & best practices, stocking specialty items, working with culinary teams to maintain the food inventory, including but not limited to cakes & pastries.
Responsible for securing & protecting assets of the company, including but not limited to beer, wine, food & specialty retail items.
Knowledge of POS - point of sales - & usage.
Obtains & maintains RAMP certification through the state of PA, following state regulations regarding responsible alcohol service.
Adheres to cash handling & SOPs for tender transactions.
Assists with EOM inventory, alongside leadership.
Crafting espresso beverages & executing other beverage requests
Creating a genuine experience for dining & beverage service, following all SOPs & SOS, resort standards & guest expectations.
KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:
Friendly and outgoing personality.
Excellent communication skills.
Ability to stand for an extended period of time.
Must be at least 18 years of age.
Must be able to lift up to 25lbs.
Must be able to speak the English language fluently.
Must be able to handle high-pressure situations.
Previous barista experience preferred
Must be able to work a variety of shifts - including holidays, weekends, evenings, etc.
Strong organizational skills & ability to prioritize tasks.
Ability to interface professionally with business contacts and customers.
Strong understanding of hospitality industry helpful.
These skills and abilities are typically acquired through the completion of a high school diploma or equivalent, as well as through a minimum of 2 years of experience in a guest service role.
This job description cannot possibly include a complete comprehensive listing of all the activities, duties or responsibilities that may be required by the organization and/or members of management. It reflects management's assignment of essential functions, but it does not prescribe or restrict the additional tasks that may be required.
WHY WORK FOR NEMACOLIN?
Kick-start your career at Nemacolin, a world-renowned luxury resort nestled in southwestern Pennsylvania. Nemacolin boasts an unparalleled blend of elegance and adventure, offering an array of amenities that redefine luxury. With two Forbes-rated hotels from which to choose, guests are treated to the epitome of comfort and style. A five-star, five-diamond restaurant sets the stage for exquisite dining experiences, while our on-site wildlife habitats bring animal encounters to a whole new level. The opulent spa, championship golf courses, and a range of outdoor activities, including fly fishing, skiing, and snowboarding, provide a holistic and exciting getaway.
As a part of the Nemacolin team, you'll have the chance to work in a dynamic and supportive environment where your skills and passion will flourish. We believe in fostering growth and providing our team members with opportunities to shine and advance in their careers. Join us in delivering unparalleled experiences that leave lasting memories for our cherished guests and members. Real Life Magic meets boundless opportunity at Nemacolin. Come, be a part of it!
ASSOCIATE PERKS:
What is in it for you? As a Nemacolin associate, you won't just have a bright future - you'll have a bright present! You are invited to join our warm, supportive community, where you'll enjoy competitive wages, exciting events, a full suite of benefits, discounts, and perks, and access to amenities at our associate community Wisteria.
Attractive 401(k) plan
Paid vacation, holidays, and personal hours
Family medical, dental, and vision insurance. Long-term and short-term disability insurance
Employee and educational assistance program
Up to 40% off Retail, Spa, Activities, Food and Beverage at the Resort
On-site uniform and dry-cleaning services
Discounted meals during breaks in associate break areas
Wisteria Associate Community- Wisteria is Nemacolin's way of showing our appreciation to our associates. This neighborhood is exclusive to associates and contains a Pub, Market, and Fitness Center. As a member of Team Nemacolin, you'll enjoy these exclusive amenities.
Associate Recognition programs- Nemacolin realizes that our associates help to set us apart from other organizations in the industry through their commitment to providing exceptional service and their ability to consistently exceed guests' expectations.
Nemacolin promotes a culture of continuous learning for our associates. We are strongly committed to comprehensive professional development programs:
Opportunities for advancement - At Nemacolin, we encourage our associates to grow within the organization and gain experience in a variety of departments to better understand the hospitality industry. Nemacolin prides itself on promoting from within the organization, and many of our upper-level managers began in entry-level positions and advanced into their current roles.
Mentoring and coaching programs - As a new associate, we provide a level of mentoring that is best suited to you to enhance your growth and career interests, while sharing knowledge, advice, and encouragement along the way.
(Keywords: Cashier, Barista, Coffee Shop, Restaurant, Busser, Food Runner, Server Assistant, Food Service, Customer Service, Pennsylvania, Hotel, Hospitality)
$22k-27k yearly est. 3d ago
Accelerated Leadership Development Program (Manager in Training) JULY 2026
Nemacolin Career 4.0
Farmington, PA job
Nemacolin invites recent university graduates to embark on a career journey unlike any other. Our Hospitality Leader-in-Training Program is an elite, twelve-month, full-time, paid development experience designed to shape the next generation of world-class leaders in luxury hospitality.
This is not an entry-level role. It's a fast-track to leadership at one of the world's most iconic luxury resorts, where excellence is expected, innovation is encouraged, and your career growth is our commitment.
Cohort Begins: July 2026
THE EXPERIENCE
Over twelve immersive months, Leaders in Training will:
Rotate across multiple disciplines, such as Food & Beverage, Lodging Operations, Reservations, Housekeeping, Banquets, Butler Services, and Event Planning
Engage in a blended learning curriculum that combines hands-on rotations, leadership workshops, mentorship, and online coursework
Collaborate within a tight-knit cohort of peers, building lifelong professional relationships
Take on high-impact projects that challenge creativity, problem-solving, and leadership potential
Gain exclusive access to Nemacolin's senior leaders and industry experts
The Outcome:
Participants who successfully complete the Accelerated Leadership Development Program and accept a supervisory or management role within Nemacolin's operations will receive a $12,000 completion incentive. This reward reflects our commitment to recognizing top talent and accelerating the careers of high-performing leaders who are ready to make an immediate impact.
The ideal candidate is:
A recent graduate with a bachelor's degree in Hospitality, Tourism, Business, or a related field (preferred)
An innovative thinker with superior communication and problem-solving skills
A collaborative leader who thrives in fast-paced, team-oriented environments
Legally authorized to work in the United States
Able to read, write, and speak English fluently.
Available to begin with our next cohort in July 2026 (limited spaces remain - early consideration is strongly encouraged)
Your Future Starts Here
The Accelerated Leadership Development Program is more than career development-it's a launchpad for leaders who want to redefine the standard of luxury hospitality. If you're driven, resilient, and ready to make an impact, this is your chance to accelerate your path to leadership.
Applications are now open! Secure your place in our July 2026 class and begin your journey toward becoming one of hospitality's future leaders.
WHY WORK FOR NEMACOLIN?
Kick-start your career at Nemacolin, a world-renowned luxury resort nestled in southwestern Pennsylvania. Nemacolin boasts an unparalleled blend of elegance and adventure, offering an array of amenities that redefine luxury. With two Forbes-rated hotels from which to choose, guests are treated to the epitome of comfort and style. A five-star, five-diamond restaurant sets the stage for exquisite dining experiences, while our on-site wildlife habitats bring animal encounters to a whole new level. The opulent spa, championship golf courses, and a range of outdoor activities, including fly fishing, skiing, and snowboarding, provide a holistic and exciting getaway.
As a part of the Nemacolin team, you'll have the chance to work in a dynamic and supportive environment where your skills and passion will flourish. We believe in fostering growth and providing our team members with opportunities to shine and advance in their careers. Join us in delivering unparalleled experiences that leave lasting memories for our cherished guests and members.
Real Life Magic meets boundless opportunities at Nemacolin. Come, be a part of it!
ASSOCIATE PERKS:
What is in it for you? As a Nemacolin associate, you won't just have a bright future - you'll have a bright present! You are invited to join our warm, supportive community, where you'll enjoy competitive wages, exciting events, a full suite of benefits, discounts, and perks, and access to amenities at our associate community Wisteria.
Attractive 401(k) plan
Paid vacation, holidays, and personal hours
Family medical, dental, and vision insurance. Long-term and short-term disability insurance
Employee and educational assistance program
On-site associate housing is provided for the duration of the program
Up to 40% off Retail, Spa, Activities, Food and Beverage at the Resort
On-site uniform and dry-cleaning services
Discounted meals during breaks in the associate break areas
Wisteria Associate Community- Wisteria is Nemacolin's way of showing our appreciation to our associates. This neighborhood is exclusive to associates and contains a Pub, Market, and Fitness Center. As a member of Team Nemacolin, you'll enjoy these exclusive amenities.
Associate Recognition Programs- Nemacolin realizes that our associates help to set us apart from other organizations in the industry through their commitment to providing exceptional service and their ability to consistently exceed guests' expectations. Nemacolin promotes a culture of continuous learning for our associates. We are strongly committed to comprehensive professional development programs:
Opportunities for advancement - At Nemacolin, we encourage our associates to grow within the organization and gain experience in a variety of departments to better understand the hospitality industry. Nemacolin prides itself on promoting from within the organization, and many of our upper-level managers began in entry-level positions and advanced into their current roles.
Mentoring and coaching programs - As a new associate, we provide a level of mentoring that is best suited to you to enhance your growth and career interests, while sharing knowledge, advice, and encouragement along the way.
Equal Opportunity Employer:
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
$33k-50k yearly est. 60d+ ago
Main Bank Cashier / Cage Supervisor (Dual- rate) - The Casino
Nemacolin Woodlands Resort 4.0
Farmington, PA job
JOB DUTIES AND RESPONSIBILITIES: * Responsible for all cash and cash equivalents in the Main Bank and all aspects of the * operation of the chip bank, including keeping the Chip Bank balanced and impressed on a shift basis. * Receives and verifies cash, chips, plaques, cash equivalents, gaming vouchers, jackpot payout slips and personal checks received for gaming purposes from cashiers in exchange for cash
* Prepares and verifies overall cage reconciliations and accounting records as well as personal checks accepted for gaming purposes from cashiers for deposit
* Prepares daily bank deposit for cash, cash equivalents, Counter Checks and personal checks
* Receives unsecured currency and unsecured gaming vouchers and prepares reports there on
* Issues, receives, and counts funds to and from TRMs and ATMs and prepares of related documentation
* Assist Cage Supervisor(s) to ensure all policies and procedures are followed
* When performing the duties of the Chip Bank, this position will not perform tasks for the Vault on the same shift
* Accurately receiving a transfer of chips from the Vault and placing them into inventory
* Comply with all company standard operating procedures, gaming regulations, and federal regulations, including Title 31 compliance
* Working knowledge of Cage related applications and transactions including but not limited to: transfers, markers, front money, and safekeeping activities, Oasis, self exclusion
* Responsible for balancing the Counter Check Bank. When acting as the Counter Check
* Bank Cashier, the Main Bank Cashier will not perform any activities with the Main Bank
* Assesses the needed for coin and currency for TRMs and ATMs, and prepares the funds required for the replenishment of TRMs and ATMs.
* Any other assigned duties and responsibilities
DETAILED DESCRIPTION OF EXPERIENCE OR EDUCATIONAL REQUIREMENTS:
* High School Diploma, GED, or equivalent
* Previous cashier or banking experience and at least six months gaming experience preferred
* Must be able to receive and maintain all required certification
* Must complete all the needed company training
GAMBLING PROBLEM? CALL 1-800-GAMBLER (***************
$19k-25k yearly est. 2d ago
Casino Host - Philadelphia
Hotel 4.2
Hotel job in Philadelphia, PA
Why We Need Your Talents
The Casino Host is responsible for providing customer service and assistance to VIP players; and all guests in Live! Casino & Hotel Philadelphia high limit rooms and around the casino where necessary. The Casino Host will ensure that the highest quality of service is provided so that Live! Casino & Hotel guests have a favorable gaming experience. Will also assist with guest functions to ensure guest retention and repeat business.
Responsibilities
Where You'll Make an Impact
Interact and build relationships with guests, concentrating in the higher denomination zones.
Explain the benefits of the Player's Reward Club and encourage enrollment. Grows actual revenues annually, consistent with property plan, and cross property goals.
Respond to guest's special complimentary requests and adjust based on sound, profitable decisions using the company's complimentary policies.
Continuously develop and sustain personalized relationships with guests, with increased awareness of such guests' complimentary use and standing based on company policies.
Executing the proper complimentary decisions for all guests for the use of off-site sporting suites and event tickets based on companies' policies. Along with keeping an overall consistent complimentary issuance with the company's guidelines.
Handle and respond to guest complaints to ensure a positive outcome.
Assist with the planning and execution of assigned parties, promotions, special events and tournaments.
Consistently develop qualified guests to move their play to higher denomination zones and monitor guest activity through use of on-line systems.
Ensure full compliance with departmental Internal Controls, policies, procedures and regulations.
Ability to extend complimentaries in accordance with the property comp matrix. Other duties as assigned.
Qualifications
Skills You'll Need to Succeed
Two (2) to Five (5) years of experience in customer service, marketing, hospitality management and/or gaming.
Two (2) years of experience in direct interaction with customers.
Must be able to obtain and maintain a valid gaming license as determined by the State Gaming Agency for the position.
Ability to demonstrate a professional, mature, positive and confident demeanor in dealing with guests and accomplishing daily tasks.
Demonstrates the ability to work collaboratively as part of a team, both within and outside the department on a daily basis.
Knowledge of gaming regulations.
Ability to recognize problem gaming signs and deal with them appropriately.
Broad variety of tasks and deadlines requires a flexible and irregular work schedule.
A Few Must Haves
Two (2) to Five (5) years of experience in customer service, marketing, hospitality management and/or gaming.
Two years of experience in direct interaction with customers.
Must be able to comply with all state gaming regulations, which may include obtaining a license.
Perks We Offer You
24/7 high energy casino with a culture committed to fairness, teamwork, and most importantly FUN.
Exposed to alcohol, cigarette and cigar smoke, bright lights, and loud noises.
You will work in an environment where smoking is allowed.
Physical Requirements
Ability to stand 50%.
Ability to walk 50%.
Life at Live!
24/7 high energy casino
Exposed to alcohol, cigarette and cigar smoke, bright lights, and loud noises.
You will work in an environment where smoking is allowed
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