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Hotel Services jobs - 192 jobs

  • Security Guard - Greensburg

    Hotel 4.2company rating

    Hotel job in Greensburg, PA

    Function (Scope and Main Purpose of Job) The Security Ambassador is responsible to ensure the safety and security of our guests, team members and company assets while providing excellent customer service. The focus shall always be on ensuring a safe and comfortable environment while maintaining a positive can do attitude with an emphasis on the highest level of guest service for both external and internal guests to Live! Casino. Responsibilities Core Service Standards CLEAN: Must make the property shine and look impeccable while maintaining a neat CLEAN and crisp personal appearance SAFE: Must make guests feel SAFE and comfortable through creating a worry free, carefree experience. Fast: Provide FAST and efficient service with accuracy. Meet service time requirements and anticipate guest needs. FRIENDLY: Greet each guest with FRIENDLY welcomes, making eye contact and smiling. Use H.E.A.R.T. steps to ease guest concerns. Say thank you to departing guests. FUN: Work passionately as a team to create a FUN experience both for everyone who works and plays here Specific Responsibilities and Duties Greet guests with a smile and a warm welcome Check ID cards of guests entering the casino. Refuse to admit persons under the age of 21 and who cannot show proper authorization or who are carrying weapons or other prohibited items Explain the rules, regulations and code of conduct for the casino. Interact with the public in a professional manner when providing assistance, giving directions and responding to inquiries Assist with customer disputes, intoxicated subjects, criminal matters and traffic control Resolve complaints within scope of authority; otherwise refer to management Notify supervisor, manager, surveillance and/or Casino Manager of any unusual events, incidents or crimes Respond to medical or fire emergencies, such as sick or injured guests. Operate the Security Dispatch Office and communicate via two-way radio and telephone as required Man the Employee/Visitor Entrance ensuring only authorized personnel enter; maintain a log of visitors and vendors visiting the facilities Monitor guest and team member passage in and out of restaurants and gaming areas Control traffic congestion in the valet and parking areas Write and investigate first reports of injury React to guests and team member incidents and accidents Assist in transporting money, chips, tokens, and markers Responsible for checking for and reporting safety hazards Ensure the safety and security of all guests and team members Other duties as assigned Qualifications Job Requirements (skills, knowledge, and abilities) Ability to write reports. Ability to use a telephone properly. Ability to read and understand memos. Ability to multi task. Good customer service skills. Must have a valid driver's license. Ability to perform duties under frequent time pressure in an interruptive environment Ability to be alert at all times. Dexterity will be required to perform day to day activities and during an emergency. Educational Requirements Education: High school diploma or GED equivalent is preferred. Experience: One (1) to two (2) years' experience in security with a focus on guest service is preferred. License: Must be able to obtain and maintain the gaming license as determined by the State Gaming Control Board. Physical Requirements Ability to stand and walk for extended periods of time. Ability to ascend and descend stairs. Ability to work in extreme temperatures (both hot and cold). Ability to run, stoop, bend and reach outward and above the head. Ability to lift up to 50 lbs. Ability to operate a vehicle. Working Conditions 24/7 high energy casino with over 100,000 sq. ft of gaming and entertainment space and approximately 500 employees Exposed to alcohol, cigarette and cigar smoke, bright lights, and loud noises. You will work in an environment where smoking is allowed.
    $30k-38k yearly est. Auto-Apply 25d ago
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  • Experienced Casino Host - Greensburg

    Hotel 4.2company rating

    Hotel job in Greensburg, PA

    Function (Scope and Main Purpose of Job) The Casino Host is responsible for providing customer service and assistance to VIP players; and all guests in Live! Casino & Hotel high limit rooms and around the casino where necessary. The Casino Host will ensure that the highest quality of service is provided so that Live! Casino & Hotel guests have a favorable gaming experience. Will also assist with guest functions to ensure guest retention and repeat business. Responsibilities Core Service Standards CLEAN: Must make the property shine and look impeccable while maintaining a neat CLEAN and crisp personal appearance SAFE: Must make guests feel SAFE and comfortable through creating a worry free, carefree experience. Fast: Provide FAST and efficient service with accuracy. Meet service time requirements and anticipate guest needs. FRIENDLY: Greet each guest with FRIENDLY welcomes, making eye contact and smiling. Use H.E.A.R.T. steps to ease guest concerns. Say thank you to departing guests. FUN: Work passionately as a team to create a FUN experience both for everyone who works and plays here Specific Responsibilities and Duties Interact and build relationships with guests, concentrating in the higher denomination zones. Explain the benefits of the Player's Reward Club and encourage enrollment. Grows actual revenues annually, consistent with property plan, and cross property goals. Respond to guest's special complimentary requests and adjust based on sound, profitable decisions using the company's complimentary policies. Continuously develop and sustain personalized relationships with guests, with increased awareness of such guests' complimentary use and standing based on company policies. Executing the proper complimentary decisions for all guests for the use of off-site sporting suites and event tickets based on companies' policies. Along with keeping an overall consistent complimentary issuance with the company's guidelines. Handle and respond to guest complaints to ensure a positive outcome. Assist with the planning and execution of assigned parties, promotions, special events and tournaments. Consistently develop qualified guests to move their play to higher denomination zones and monitor guest activity through use of on-line systems. Ensure full compliance with departmental Internal Controls, policies, procedures and regulations. Ability to extend complimentaries in accordance with the property comp matrix. Other duties as assigned. Qualifications Job Requirements (skills, knowledge, and abilities) Two years of experience in direct interaction with customers. Must be able to obtain and maintain a valid gaming license as determined by the State Gaming Agency for the position. Ability to demonstrate a professional, mature, positive and confident demeanor in dealing with guests and accomplishing daily tasks. Demonstrates the ability to work collaboratively as part of a team, both within and outside the department on a daily basis. Knowledge of gaming regulations. Ability to recognize problem gaming signs and deal with them appropriately. Broad variety of tasks and deadlines requires a flexible and irregular work schedule. Educational Requirements Two (2) to Five (5) years of experience in customer service, marketing, hospitality management and/or gaming.
    $39k-59k yearly est. Auto-Apply 41d ago
  • Franchise Growth Director - Remote & Travel-Heavy

    Wyndham Hotels and Resorts, Inc. 4.4company rating

    Remote or Chicago, IL job

    A leading hospitality company is seeking a Director of Franchise Sales & Development to manage franchise opportunities across multiple states. This role requires strong sales achievements, organizational skills, and a willingness to travel approximately 80% of the time. Responsibilities include relationship management and negotiation of franchise agreements. Competitive compensation and comprehensive benefits are offered, making it an attractive opportunity to be part of a large hotel franchise network. #J-18808-Ljbffr
    $75k-143k yearly est. 3d ago
  • Vice President of Field Operations - Luxury (Remote Opportunity)

    Hyatt 4.6company rating

    Remote or Chicago, IL job

    Hyatt Hotels Corporation is seeking a visionary Vice President, Field Operations - Luxury to elevate the performance and reputation of our premier hotels across the Americas. In this role, you'll drive operational excellence, inspire high-performing teams, and ensure our luxury brands deliver unforgettable guest experiences. This is your chance to shape the future of Hyatt's luxury portfolio, strengthen owner partnerships, and leave a lasting impact on one of the world's most admired hospitality companies. **Who We Are** At Hyatt, we believe in the power of belonging and creating a culture of care, where our colleagues become family. Since 1957, our colleagues and our guests have been at the heart of our business and helped Hyatt become one of the best, and fastest growing hospitality brands in the world. Our transformative growth and the addition of new hotels, brands and business lines canopen the door for exciting career and growth opportunities to our colleagues. As we continue to grow, we never lose sight of what's most important: People. We turn trips into journeys, encounters into experiences and jobs into careers. **Why Now?** This is an exciting time to be at Hyatt. We are growing rapidly and are looking for passionate changemakers to be a part of our journey. The hospitality industry is resilient and continues to offer dynamic opportunities for upward mobility, and Hyatt is no exception. **How We Care for Our People** What sets us apart is our purpose-to care for people so they can be their best. Every business decision is made through the lens of our purpose, and it informs how we have and will continue to support each other as members of the Hyatt family.Our care for our colleagues is the key to our success. We're proud to have earned a place on Fortune's prestigious _100 Best Companies to Work For _ list for the last ten years. This recognition is a testament to the tremendous way our Hyatt family continues to come together to care for one another, our commitment to a culture of inclusivity, empathy and respect, and making sure everyone feels like they belong. We're proud to offer exceptional corporate benefits which include: · Annual allotment of free hotel stays at Hyatt hotels globally · Flexible work schedule · Work-life benefits including wellbeing initiatives such as a complimentary Headspace subscription, and a discount at the on-site fitness center · A global family assistance policy with paid time off following the birth or adoption of a child as well as financial assistance for adoption · Paid Time Off, Medical, Dental, Vision, 401K with company match **Who You Are** As our ideal candidate, you understand the power and purpose of our culture of care, and embody our core values of Empathy, Inclusion, Integrity, Experimentation, Respect and Wellbeing. You enjoy working with others, are results driven and are looking for a variety of opportunities to develop personally and professionally. **Qualifications:** This role is accountable for driving the performance, profitability, and brand integrity of a portfolio of approximately 17 luxury hotels across the Americas region. The Vice President, Field Operations - Luxury will be responsible for ensuring each hotel consistently delivers exceptional guest experiences, achieves strong financial results, and upholds the distinct positioning of Hyatt's luxury brands. Key responsibilities include: · Hotel Performance Leadership: Set ambitious financial, operational, and guest experience targets through the Annual Business Plan process and provide strategic guidance to ensure sustained excellence. Monitor results throughout the year, partnering with General Managers to identify opportunities and implement solutions that strengthen revenue, profitability, and market share. · Brand Stewardship: Ensure each property authentically represents the vision, values, and standards of Hyatt's luxury brands. Safeguard brand reputation by guiding General Managers in delivering best-in-class service and aligning operations with evolving guest expectations. · Owner and Stakeholder Engagement: Serve as the primary liaison between hotel leadership and ownership groups, fostering strong relationships and building alignment on business strategies, capital planning, and long-term growth priorities. · Growth & Transitions: Oversee the successful opening, rebranding, or transition of hotels to maintain seamless brand representation and operational excellence. · Talent Development: Mentor and coach General Managers, providing clear performance feedback, career development planning, and succession readiness for future leaders at Hyatt. · Strategic Capital Planning: Lead oversight of the 10-year capital planning process to ensure investments support both performance outcomes and brand differentiation. This position is central to Hyatt's commitment to delivering world-class luxury experiences while ensuring operational excellence and safeguarding the long-term strength of our brands. **Qualifications** Experience Required: · 15 years of operations leadership across hotels and/or resorts, including experience in the luxury market · Minimum of 5 years as a General Manager with a proven track record of success · Demonstrated expertise in building and sustaining strong owner relationships. Experience Preferred: · Bachelor's degree in hospitality, business or a related field The position responsibilities outlined above are in no way to be construed as all encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary. **We welcome you:** Research shows that individuals tend to apply to jobs, only if they meet all the listed job qualifications. Unsure if you check every box, but feeling inspired to enhance your career? Apply. We'd love to consider your unique experiences and how you could make Hyatt even better. _The salary range for this position is $208,500 - $278,000. This position is also eligible to earn an annual bonus. The final pay rate/salary offered to the successful candidate will depend on experience, skill level and other qualifications for the role, as well as the location of the performance of work. Pay for the successful candidate will meet local requirements, including the local minimum wage rate._ _We value our relationships with recruitment partners and require that agencies contact us first before submitting any candidates. Hyatt will not be responsible for any fees and obligations associated with unsolicited submissions unless a formal agreement is in place._ **Primary Location:** US-IL-Chicago **Organization:** Hyatt Corporate Office **Pay Basis:** Yearly **Job Level:** Full-time **Job:** Hotel Operations **Req ID:** CHI014913 Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.
    $208.5k-278k yearly 60d+ ago
  • Senior Database Administrator (Remote Opportunity)

    Hyatt 4.6company rating

    Remote or Chicago, IL job

    **The Opportunity** Hyatt seeks an enthusiastic Senior Database Administrator to join our Corporate Information Technology department, where you will join a team of six professionals who love what they do. In this role, you will be collaborating closely with the broader Hyatt System Operations and Application teams, where you will be instrumental in continuing to make Hyatt a leading hospitality company.You will be part of a team that is passionate about our purpose, committed to nurturing curiosity and new skills, and building connections across the organization with colleagues, customers, and guests. **Who We Are** At Hyatt, we believe in the power of belonging and creating a culture of care, where our colleagues become family. Since 1957, our colleagues and our guests have been at the heart of our business and helped Hyatt become one of the best and fastest-growing hospitality brands in the world. Our transformative growth and the addition of new hotels, brands, and business lines can open the door for exciting career and growth opportunities for our colleagues. As we continue to grow, we never lose sight of what's most important: People. We turn trips into journeys, encounters into experiences, and jobs into careers. **Why Now?** This is an exciting time to be at Hyatt. We are growing rapidly and are looking for passionate changemakers to be a part of our journey. The hospitality industry is resilient and continues to offer dynamic opportunities for upward mobility, and Hyatt is no exception. **How We Care for Our People** What sets us apart is our purpose-to care for people so they can be their best. Every business decision is made through the lens of our purpose, and it informs how we have and will continue to support each other as members of the Hyatt family.Our care for our colleagues is the key to our success. We're proud to have earned a place on Fortune's prestigious _100 Best Companies to Work For _ list for the last ten years. This recognition is a testament to the tremendous way our Hyatt family continues to come together to care for one another, our commitment to a culture of inclusivity, empathy, and respect, and making sure everyone feels like they belong. **We're proud to offer exceptional corporate benefits, which include:** · Annual allotment of free hotel stays at Hyatt hotels globally · Flexible work schedule · Work-life benefits including wellbeing initiatives such as a complimentary Headspace subscription, and a discount at the on-site fitness center · A global family assistance policy with paid time off following the birth or adoption of a child as well as financial assistance for adoption · Paid Time Off, Medical, Dental, Vision, 401K with company match **Who You Are** As our ideal candidate, you understand the power and purpose of our culture of care and embody our core values of Empathy, Inclusion, Integrity, Experimentation, Respect, and well-being. You enjoy working with others, are results-driven, and are looking for a variety of opportunities to develop personally and professionally. **The Role** This individual functions as a Senior Database Administrator responsible for supporting Hyatt's central database systems. As a database administrator, they are required to have strong knowledge around multiple DBMS within the database technologies of (Informix (Preferred), DB2, MongoDB, PostgreSQL (Preferred)). In addition, a Senior Database Administrator will be expected to have working knowledge of the required assigned Hyatt database technologies to provide all levels of support. Responsibilities / Essential Functions of the Senior Database Administrator -Maintain and manage critical database systems - a subject matter expert in at least two key DBMS technologies -Provide rigor and process for continuous documentation of existing and new database deployments -Participate with other business units and project managers to provide database support. -Act as a critical single point of contact for all assigned projects. -Operate independently on net new and existing database build-outs and projects. -Exhibit initiative and self-motivation to move the database infrastructure forward. -Responsible for ensuring complete coverage in documentation and deployment of database monitoring. **Qualifications:** **Experience Required:** -Installation/Configuration/Upgrading of Informix (Preferred), DB2, MongoDB & PostgreSQL (Preferred) -Perform Database Monitoring and Performance Tuning -Standard & Advanced Backup & Recovery Experience -Knowledge of Database Connection Managers & Clustering Features -Complete Standard Database Requests (Clone Databases, Execute DDL, User Access, Data Manipulation, SQL Enhancement, etc.) -Perform Application Releases per Requirements -Support Application Teams with. Performance Tuning and Database Configuration Issues -Linux OS/Scripting Knowledge -Participate in the Weekly On-Call Rotation - Effective Communication Skills -5 years of database administration experience **Experience Preferred:** -Experience with two DBMS (Informix/DB2/MongoDB/PostgreSQL) -College degree or equivalent work experience -Certifications in Database/OS Administration -Working knowledge of Networking The position responsibilities outlined above are in no way to be construed as all-encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary. **We welcome you:** Research shows that individuals tend to apply to jobs only if they meet all the listed job qualifications. Unsure if you check every box, but feeling inspired to enhance your career? Apply. We'd love to consider your unique experiences and how you could make Hyatt even better. We value our relationships with recruitment partners and require that agencies contact us first before submitting any candidates. Hyatt will not be responsible for any fees and obligations associated with unsolicited submissions unless a formal agreement is in place. _The salary range for this position is $95,000 to $120,000. This position is also eligible to earn incentive awards and an annual bonus. The final pay rate/salary offered to the successful candidate will depend on experience, skill level and other qualifications for the role, as well as the location of the performance of work. Pay for the successful candidate will meet local requirements, including the local minimum wage rate._ **Primary Location:** US-IL-Chicago **Organization:** Hyatt Corporate Office **Pay Basis:** Yearly **Job Level:** Full-time **Job:** Technology **Req ID:** CHI014903 Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.
    $95k-120k yearly 60d+ ago
  • Specialist, Events

    Wyndham Hotels & Resorts 4.4company rating

    Remote job

    We Put the World on Vacation Travel + Leisure Co. is the world's leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide. This is a Work from Home position but only candidates living within a 30 minutes drive from our office at 2415 McGavock Pk, Nashville, TN 37214 will be considered. The Specialist, Events is responsible for planning, coordinating, and executing a wide range of events aligned with company objectives and departmental guidelines. This role manages all event logistics including venue procurement, entertainment booking, dining arrangements, transportation, and vendor partnerships. The Liaison ensures all events stay within budget and deliver exceptional guest and stakeholder experiences. This position serves as a key liaison between internal teams, site leaders, guests, and external vendors to ensure seamless event execution. In addition to core responsibilities, this role collaborates closely with field sales and marketing teams to identify latent opportunities to increase onsite owner tour participation through strategic event offerings. The Liaison works hand-in-hand with these teams to align on high-revenue producing events that resonate with owners and drive high guest satisfaction scores. Liaisons are responsible for hosting assigned events within their market as directed by management and may occasionally assist with events in other markets. This role requires travel, including nights and weekends, to support face-to-face interactions with Travel + Leisure Co. owners, resort marketing and sales leaders, and venue personnel. How You'll Shine: Hosts all event types across Travel + Leisure Co. brands, both onsite and offsite, engaging directly with owners, resort and venue personnel, and marketing and sales leaders. (40%) Research event logistics and determine overall event concepts that remain inside monetary budgets and will lead to sales success. (15% time) Build strategic relationships with site sales and marketing leaders to enhance event quality, guest satisfaction, and operational efficiencies. (15%) Plan and manage multiple events at various stages simultaneously. (10% time) Communicates with site-level sales and marketing, business operations, and resort operations leaders to ensure events are executed on schedule and objectives are achieved. (10%) Submits event details, proformas, and contracts to senior leadership for cost approvals (10% time) Travel Requirements High travel 80% - 90% What You'll Bring: Education Bachelor's degree or equivalent, college degree preferred. Knowledge and Skills Understanding of timeshare industry, products, and clubs Excellent project management and cross-functional collaboration skills Strong motivation to learn, willingness to be a team player, yet operate independently as required while exercising discretion and independent judgment Demonstrated organizational skills and attention to detail Demonstrated ability to work well under pressure and meet deadlines Demonstrates accuracy and thoroughness in work to ensure quality Written and verbal communication skills to execute timely and effective communication Demonstrates strong critical thinking skills Strong networking skills to build appropriate relationships throughout a broad organization Proven ability to effectively handle multiple tasks in various stages of completion Ability to solicit feedback to improve processes and develop project strategies Ability to develop collaborative relationships to facilitate the accomplishment of work goals Ability to recognize priority and be able to manage time effectively to deliver on priorities Ability to be proactive and communicate proper sense of urgency for tasks to keep work on target Ability to work in a fast-paced environment that is continually changing Ability to be flexible with change and adapt to changes within products/programs Ability to work effectively as a team player in a diverse work group Ability to interact with various business partners at all levels in the organization Vacation Ownership and travel industry knowledge a plus Technical Skills Advanced working knowledge of Microsoft Office Suite including PowerPoint, Excel, Outlook Proficiency in Adobe Professional Job Experience 5+ years of experience in marketing, campaign strategy, or loyalty marketing 2+ years of experience managing external vendors, agencies, or direct reports How You'll Be Rewarded: We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us. Travel + Leisure Co. benefits include: Note: Temporary and/or seasonal associates are ineligible for Paid Time Off. Medical Dental Vision Flexible spending accounts Life and accident coverage Disability Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information) Wish day paid time to volunteer at an approved organization of your choice 401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information) Legal and identify theft plan Voluntary income protection benefits Wellness program (subject to provider availability) Employee Assistance Program Where Memories Start with You Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you'll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what's next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you. We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to *****************************, including the title and location of the position for which you are applying.
    $35k-50k yearly est. Auto-Apply 12d ago
  • Remote Event Billing Analyst

    Hyatt 4.6company rating

    Remote or Moore, OK job

    We are pleased that you are exploring Hyatt Hotels Corporation. Hyatt is a place where high expectations aren't just met- they're exceeded. We believe our customers select Hyatt because of our caring and attentive associates who work hard to provide efficient service and meaningful experiences. It's a place of outstanding rewards, where talent opens doors to exciting challenges in the hospitality industry. At Hyatt, we care for people so they can be their best. Associates of Hyatt are given the tools from the first day to make a difference. Hyatt employees enjoy the following benefits: health and welfare programs, Hyatt retirement savings plan, educational assistance, employee stock purchase program, 12 free room nights for full time associates after 90 days of service, community involvement, and wellness reimbursement. The Hyatt Shared Service Center provides accounting and customer support for over 200 Hyatt Hotels in North America and Latin America. Hyatt associates work in an environment that demands exceptional performance, yet reaps great rewards- whether it's career opportunities, job enrichment or a supportive working environment. If you are ready for this challenge, we are ready for you! The Event Billing Analyst's role is key to the financial success of a hotel event. The Event Billing Analyst works closely with hotel staff and customers at multiple properties to review event sales contracts, collect and process deposits and prepayments, manage the credit process, post adjustments and charges, manage the final customer billing process, and answer customer billing inquiries. **Essential Functions:** + Review event sales contracts and schedule payments. + Follow up with customers and hotel staff to ensure deposits and prepayments are collected and posted timely. + Guide customers through the credit application process to ensure enough credit is established to cover their event. + Make post-event invoice adjustments and corrections. + Collect final payments and send out billing to customers. + Report credit, payment, and billing progress to hotels weekly via account notes. + Reconcile holding accounts to ensure payments are accurately credited toward customer accounts. + Answer customer inquiries regarding payments and billing. + Regular attendance is expected based on schedule and business needs, the schedule for this position requires the following availability, but is not limited to Monday-Friday 7:00 AM- 7:00 PM + Work well with others at a variety of levels within the organization **The ideal candidate will also possess the following:** + Maintain a work environment that is comfortable, user-friendly, and organized + Ability to adapt to new demands, reprioritize workload and address urgent demands quickly + Ability to communicate effectively and respectfully to all associates and all internal/external resources + Eagerness and ability to learn new skills, technologies and business processes quickly + Ability to work well with others + Ability to collaborate with cross-functional teams and across all levels of the organization + Must be able to work inclusively, but also be able to work independently and without excessive supervision + Strong oral and written communication skills + Ability to maintain confidential employee information + Attention to detail _All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status._ **Qualifications:** **Experience** + 1-3 years of accounting, finance, or hotel Sales/Events experience required + Familiarity of Microsoft office suite required + Familiarity working with Accounting or Property Management System software a plus **Education** + High School Diploma or Equivalent **Additional Comments and Requirements** + To work remotely, you must be able to adhere to our IT requirements, including, but not limited to the following: High Speed Internet service required. Broadband technologies allowed are DSL, Cable, and Fiber-Optic. All other ISP (Internet Service Provider) technologies are not allowed, including cellular based services. Colleagues will be required to provide Hyatt with adequate certification of service from provider (upon request). **Primary Location:** US-OK-Moore **Organization:** Shared Services Center - Moore **Pay Basis:** Hourly **Job Level:** Full-time **Job:** Accounting/Finance/Tax **Req ID:** MOO001114 Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.
    $46k-63k yearly est. 5d ago
  • Housekeeping Room Attendant

    Nemacolin Career 4.0company rating

    Farmington, PA job

    Here at Nemacolin, our associates know to “Expect the Unexpected” - You have come across the career opportunity where entertainment and excitement are the . This position must be committed to making every experience memorable all while having fun and relishing the incredible atmosphere of the resort The housekeeping staff is responsible for ensuring that guests have a clean and pleasant environment during their stay. The candidate must work to clean various sections of the resort, including guest rooms, restrooms, lobby areas, and hallways. The ideal candidate for this position is detail-oriented, is able to work independently while meeting Forbes and AAA standards, and constantly striving to exceed guests' expectations. ESSENTIAL FUNCTIONS: (The following statements are intended as general illustrations of the work in this job class and are not all-inclusive for this position.) Clean and reset guest bedroom and bathroom areas according to established standards. Organize and stock cleaning carts and organize linen closets on assigned floors. Complete accurately and in a timely manner any assigned paperwork. Report any and all maintenance issues to the Housekeeping Supervisor and/or maintenance as directed. Perform other duties as requested, such as cleaning unexpected spills and executing special guest requests. Clean and maintain public areas of the resort, including lobby areas and restrooms. Remove trash from common areas of the resort and empty ashtrays. Dust, vacuum, sweep, and mop floors as needed. In addition to the assigned essential functions, the housekeeping staff may be required to perform support functions within the Housekeeping Department at the discretion of the manager. Other job duties as assigned. KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED: High school diploma or equivalent. Prior housekeeping experience is preferred but not required. Must be flexible in schedule, willing to work holidays and weekends. Must have reliable transportation. Must be able to stand for long periods of time. Must be able to read, write, and speak English fluently. Must be task and detail-oriented, energetic, and able to follow specific directions and meet high physical demands. Must be able to communicate effectively and work as a team member. Must be 18 or older. These skills and abilities are typically acquired through the completion of a high school diploma or equivalent, as well as through recreational experience. This job description cannot possibly include a complete comprehensive listing of all the activities, duties or responsibilities that may be require by the organization and/or members of management. It reflects management's assignment of essential functions, but it does not prescribe or restrict the additional tasks that may be required. WHY WORK FOR NEMACOLIN? Kick-start your career at Nemacolin, a world-renowned luxury resort nestled in southwestern Pennsylvania. Nemacolin boasts an unparalleled blend of elegance and adventure, offering an array of amenities that redefine luxury. With two Forbes-rated hotels from which to choose, guests are treated to the epitome of comfort and style. A five-star, five-diamond restaurant sets the stage for exquisite dining experiences, while our on-site wildlife habitats bring animal encounters to a whole new level. The opulent spa, championship golf courses, and a range of outdoor activities, including fly fishing, skiing, and snowboarding, provide a holistic and exciting getaway. As a part of the Nemacolin team, you'll have the chance to work in a dynamic and supportive environment where your skills and passion will flourish. We believe in fostering growth and providing our team members with opportunities to shine and advance in their careers. Join us in delivering unparalleled experiences that leave lasting memories for our cherished guests and members. Real Life Magic meets boundless opportunity at Nemacolin. Come, be a part of it! ASSOCIATE PERKS: What is in it for you? As a Nemacolin associate, you won't just have a bright future - you'll have a bright present! You are invited to join our warm, supportive community, where you'll enjoy competitive wages, exciting events, a full suite of benefits, discounts, and perks, and access to amenities at our associate community Wisteria. Attractive 401(k) plan Paid vacation, holidays, and personal hours Family medical, dental, and vision insurance. Long-term and short-term disability insurance Employee and educational assistance program Up to 40% off Retail, Spa, Activities, Food and Beverage at the Resort On-site uniform and dry-cleaning services Discounted meals during breaks in associate break areas Wisteria Associate Community- Wisteria is Nemacolin's way of showing our appreciation to our associates. This neighborhood is exclusive to associates and contains a Pub, Market, and Fitness Center. As a member of Team Nemacolin, you'll enjoy these exclusive amenities. Associate Recognition programs- Nemacolin realizes that our associates help to set us apart from other organizations in the industry through their commitment to providing exceptional service and their ability to consistently exceed guests' expectations. Nemacolin promotes a culture of continuous learning for our associates. We are strongly committed to comprehensive professional development programs: Opportunities for advancement - At Nemacolin, we encourage our associates to grow within the organization and gain experience in a variety of departments to better understand the hospitality industry. Nemacolin prides itself on promoting from within the organization, and many of our upper-level managers began in entry-level positions and advanced into their current roles. Mentoring and coaching programs - As a new associate, we provide a level of mentoring that is best suited to you to enhance your growth and career interests, while sharing knowledge, advice, and encouragement along the way.
    $21k-27k yearly est. 7d ago
  • National Sales Manager-Midwest Market

    Hyatt 4.6company rating

    Remote or Charleston, SC job

    Nestled on the northern tip of the Isle of Palms, a lush barrier island off the coast of South Carolina, **Wild Dunes Resort** offers a world-class coastal escape across 1,600 acres of pristine Lowcountry beauty. Located just outside of historic downtown Charleston, Wild Dunes Resort is the largest and most celebrated resort, welcoming leisure travelers and groups alike. The resort continues to earn accolades from leading travel publications as a premier destination for family vacations, romantic getaways, dream weddings, and corporate retreats. Wild Dunes Resort is proud to be part of **Hyatt's Destination by Hyatt brand** . **Summary:** The National Sales Manager is responsible for driving hotel revenue through proactive sales efforts, account management, and strategic business development. The ideal candidate is a seasoned sales professional and top producer within a dynamic luxury resort or complex hotel environment, demonstrating a commitment to and expertise in direct sales through outstanding performance. Responsibilities include proactively identifying, qualifying, and soliciting new business opportunities to achieve hotel revenue goals through selling guest rooms, meeting space, food and beverage, as well as other related services to groups. Additional duties include preparing and presenting effective proposals, utilizing innate presentation skills to conduct exemplary site inspections, managing time effectively, and juggling multiple priorities while meeting deadlines. This also involves maintaining well-organized documentation and reports, as well as possessing keen negotiation skills. The National Sales Manager will work with the sales and catering staff and is in close contact with support staff. Travel is necessary for various customer-related events, conferences/trade shows, and training as required. **This position may be a remote opportunity. The candidate must have previously lived in the Midwest market or reside in the Midwest. If you do not live in the Midwest, you will need to be willing to relocate to Charleston County, South Carolina.** **Essential Responsibilities:** + Proactively solicit and secure **group business** through direct sales efforts, networking, and participation in trade shows, industry events, and site visits + Manage a portfolio of key accounts and consistently exceed individual and team revenue goals + Develop and execute strategic sales plans tailored to assigned market segments and business goals + Conduct engaging sales presentations, property tours, and proposal development that highlight the resort's amenities and services + Collaborate cross-functionally with Conference Services, Revenue, Marketing, and Operations to ensure seamless service delivery and maximize guest satisfaction + Participate in internal meetings, forecasting, business reviews, and planning initiatives + Maintain accurate records of sales activities and client communications using Hyatt sales systems + Represent the Wild Dunes brand professionally and with enthusiasm in all external and internal interactions The position responsibilities outlined above are in no way to be construed as all-encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary. **Qualifications:** **Qualifications:** **Experience & Education:** + High school diploma required; college degree in hospitality, business, or related field preferred + **Minimum of 5 years of experience in hotel/resort group sales** required + Proven success in managing group sales accounts and meeting/exceeding revenue goals + Experience working with hospitality CRM systems and event management software preferred **Job Requirements:** + Must be authorized to work in the United States + Financial acumen and budget management skills + Professional appearance and strong interpersonal skills + Excellent written and verbal communication skills + Ability to manage multiple priorities and perform well under pressure + Proficient in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) + Flexibility to travel and work evenings, weekends, or holidays as business needs require + Able to work independently and collaboratively in a fast-paced team environment + Must maintain confidentiality and exercise discretion **Working Conditions:** + Must be able to sit for extended periods and work at a computer + Frequent use of hands for grasping, typing, and general office tasks + While primarily an indoor role, the position may require walking between resort locations in various weather conditions **Primary Location:** US-SC-Isle of Palms **Organization:** Wild Dunes Resort **Pay Basis:** Yearly **Job Level:** Full-time **Job:** Sales **Req ID:** ISL001756 Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.
    $87k-109k yearly est. 60d+ ago
  • Theatre Associate Oprtns, PT

    Hotels 4.2company rating

    Hotels job in Flourtown, PA

    Theatre Associate Oprtns, PT - (220003JQ) Description Food. Service. Film. Fun! Movie Tavern by Marcus Theatres: Where Talented People Find Limitless Opportunities! Join the Movie Tavern by Marcus Theatres Team and learn how we have redefined the movie going experience! As a THEATRE ASSOCIATE with Movie Tavern by Marcus Theatres, you will be a part of a family you can connect with, grow with, and have fun with! Our Associates Enjoy… Competitive Wages & Premium Holiday Pay Flexible or Set Schedules Free Movies Paid Uniforms Medical, Dental, Vision & Retirement Benefits for Full-time (30+ Hours per Week) Associate College Scholarship Program Do You Have What it Takes? Do people notice your positive attitude, your work ethic, and your excellent communication skills? Do you have the ability to work in a high-volume, fast-paced and team-focused environment? A successful candidate will be passionate about exceptional guest service and bring their enthusiasm with them to work each and every day! We Need YOU. Your Job Duties May Include… Greet and assist guests throughout the facility. Issue tickets, direct guests and control access. Sell food & beverage items at concessions. Explain the best possible value by informing and suggesting our products and experiences. Ensure auditoriums, seats, lobby, hallways and restrooms are clean and ready for showtime. Maintain a safe and accessible facility for all guests and associates. Follow direction of the leadership team. Primary Location: United States-Pennsylvania-FlourtownWork Locations: Flourtown 1844 Bethlehem Pike Flourtown 19031Job: Theatre OperationsOrganization: TheatresSchedule: Part-time Employee Status: RegularJob Type: ExperiencedJob Level: Entry LevelJob Posting: Jul 23, 2022, 6:52:02 PM
    $45k-99k yearly est. Auto-Apply 60d+ ago
  • Dishwasher Supervisor

    Nemacolin Career 4.0company rating

    Farmington, PA job

    Here at Nemacolin, our associates know to “Expect the Unexpected” - You have come across the career opportunity where entertainment and excitement are the . This position must be committed to making every experience memorable all while having fun and relishing the incredible atmosphere of the resort. The Steward Supervisor oversees all stewards/ dishwashing /pot room/floor runner and night cleaner crew to ensure that all areas are cleaned and sanitized. They are also responsible for ensuring that the overall operation is running at maximum efficiency. ESSENTIAL FUNCTIONS: (The following statements are intended as general illustrations of the work in this job class and are not all-inclusive for this position.) Supervises and coordinates the activities of all dish and pot washing stations. Supervises Stewards, making sure that kitchen area is completely cleaned and sanitized throughout the day. To ensure that all banquet events / functions food get deliver hot, cold Etc. To specify locations / outlets. Develops and maintains a control system to guard against theft and waste. Supervises daily functions of Associates, develops performance standards, trains employees, and directs on-going tasks. Develops proper training procedure for operational tasks. Develops proper training procedures for the use of all chemical and cleaning products. Requisitions china glassware, silverware, etc, to ensure sufficient supplies for service Loads speed racks for salad and pastry production. Ensures that all hot boxes are marked properly before they are taken to their destination. Assists chef in plating meals as necessary. Conducts a physical inspection of the kitchen and storage areas to ensure that employees are practicing proper sanitation techniques. Must be task and detail oriented, energetic, able to follow specific direction and meet high physical demands. Be Friendly, to meet changing and/or multiple demands while staying calm under stress. Performs other tasks as requested by Executive Steward and Executive Chef. Other job duties as assigned. KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: Report to work on time with a clean uniform, name tag, and maintain appearance according to Nemacolin's Policies and Standards. Must be flexible in scheduling; must be able to work holidays, nights and weekends. Must be task and detail oriented, energetic, able to follow specific direction and meet high physical demands. Must be able to communicate effectively and work as a team member. Anticipate needs of other departments and act on them. Be flexible to meet changing and/or multiple demands while staying calm under stress. Be friendly, eager to learn and understand the importance of doing a good job. Must be able to speak English. This job description cannot possibly include a complete comprehensive listing of all the activities, duties or responsibilities that may be require by the organization and/or members of management. It reflects management's assignment of essential functions, but it does not prescribe or restrict the additional tasks that may be required. WHY WORK FOR NEMACOLIN? Kick-start your career at Nemacolin, a world-renowned luxury resort nestled in southwestern Pennsylvania. Nemacolin boasts an unparalleled blend of elegance and adventure, offering an array of amenities that redefine luxury. With two Forbes-rated hotels from which to choose, guests are treated to the epitome of comfort and style. A five-star, five-diamond restaurant sets the stage for exquisite dining experiences, while our on-site wildlife habitats bring animal encounters to a whole new level. The opulent spa, championship golf courses, and a range of outdoor activities, including fly fishing, skiing, and snowboarding, provide a holistic and exciting getaway. As a part of the Nemacolin team, you'll have the chance to work in a dynamic and supportive environment where your skills and passion will flourish. We believe in fostering growth and providing our team members with opportunities to shine and advance in their careers. Join us in delivering unparalleled experiences that leave lasting memories for our cherished guests and members. Real Life Magic meets boundless opportunity at Nemacolin. Come, be a part of it! ASSOCIATE PERKS: What is in it for you? As a Nemacolin associate, you won't just have a bright future - you'll have a bright present! You are invited to join our warm, supportive community, where you'll enjoy competitive wages, exciting events, a full suite of benefits, discounts, and perks, and access to amenities at our associate community Wisteria. Attractive 401(k) plan Paid vacation, holidays, and personal hours Family medical, dental, and vision insurance. Long-term and short-term disability insurance Employee and educational assistance program Up to 40% off Retail, Spa, Activities, Food and Beverage at the Resort On-site uniform and dry-cleaning services Discounted meals during breaks in associate break areas Wisteria Associate Community- Wisteria is Nemacolin's way of showing our appreciation to our associates. This neighborhood is exclusive to associates and contains a Pub, Market, and Fitness Center. As a member of Team Nemacolin, you'll enjoy these exclusive amenities. Associate Recognition programs- Nemacolin realizes that our associates help to set us apart from other organizations in the industry through their commitment to providing exceptional service and their ability to consistently exceed guests' expectations. Nemacolin promotes a culture of continuous learning for our associates. We are strongly committed to comprehensive professional development programs: Opportunities for advancement - At Nemacolin, we encourage our associates to grow within the organization and gain experience in a variety of departments to better understand the hospitality industry. Nemacolin prides itself on promoting from within the organization, and many of our upper-level managers began in entry-level positions and advanced into their current roles. Mentoring and coaching programs - As a new associate, we provide a level of mentoring that is best suited to you to enhance your growth and career interests, while sharing knowledge, advice, and encouragement along the way. (Keywords: Restaurant, Busser, Food Runner, Server Assistant, Food Service, Dishwasher, Customer Service, Pennsylvania, Hotel, Hospitality, Steward, Supervisor)
    $19k-25k yearly est. 14d ago
  • Security Ambassador (Part-Time)- Philadelphia

    Hotel 4.2company rating

    Hotel job in Philadelphia, PA

    Why We Need Your Talents If you're a vigilant, hard worker, with lots of energy and great communication skills, this role is for you! Live! Casino and Hotel Philadelphia is looking for a Security Ambassador to ensure the safety and security of our guests, team members and assets, while providing excellent customer service. The Live! Security Ambassadors are the eyes and ears of our casino operations. Whether it's high or low traffic, you will be constantly moving throughout the property, greeting and assisting guests, and being a key source of information. No event takes place on property without security so there will be plenty of opportunities for overtime. There will be opportunities for growth no matter your level of experience, and in a department that promotes within, this role is an excellent building block for your career at Live! Responsibilities Where You'll Make an Impact Greet guests with a smile and a warm welcome Check ID cards of guests entering the casino and hotels. Refuse to admit persons under the age of 21 and who cannot show proper authorization or who are carrying weapons or other prohibited items Be able to explain the rules, regulations, and code of conduct for the casino and hotels Interact with the public in a professional manner when providing assistance, giving directions and responding to inquiries Assist with customer disputes and complaints, intoxicated subjects, criminal matters, and traffic control; otherwise refer to management Notify supervisor, manager, surveillance and/or Casino and Hotel Operations Manager of any unusual events, incidents, or crimes Respond to medical or fire emergencies, such as sick or injured guests. Staff the Employee/Visitor Entrance ensuring only authorized personnel enter; maintain a log of visitors and vendors visiting the facilities Monitor guest and team member passage in and out of restaurants and gaming areas Control traffic congestion in the valet and parking areas Write and investigate first reports of injury when applicable Assist in transporting money, chips, tokens, and markers Responsible for checking for and reporting safety hazards Ensure the safety and security of all guests and team members Qualifications Skills You'll Need to Succeed Ability to read/write memos and reports. Ability to answer telephones in a professional manner. Ability to multitask. De-escalation skills. Ability to demonstrate empathy to patrons. Good customer service skills. Must have a valid driver's license. Ability to perform duties under frequent time pressure in an interruptive environment Ability to be alert at all times. Dexterity will be required to perform day to day activities and during an emergency. A Few Must Haves Education: High school diploma or GED equivalent is preferred. Experience: Zero (0) to two (2) years' experience in security with a focus on guest service is preferred. License: Must be able to comply with all state gaming regulations, which may include obtaining a license Perks We Offer You Comprehensive health coverage for full-time and part-time Team Members and their eligible dependents Generous retirement savings options are available. Free uniforms Free parking Discounted meals Service and Attendance bonuses Tuition reimbursement Discounts on hotels, theme parks, travel, and more! Physical Requirements Ability to stand and walk for extended periods of time. Ability to ascend and descend stairs. Ability to work in extreme temperatures (both hot and cold). Ability to lift up to 50 lbs. Life at Live! 24/7 high energy casino with a culture committed to fairness, teamwork, and most importantly FUN. Exposed to alcohol, cigarette and cigar smoke, bright lights, and loud noises. You will work in an environment where smoking is allowed.
    $23k-36k yearly est. Auto-Apply 60d+ ago
  • EVS Supervisor - Philadelphia

    Hotel 4.2company rating

    Hotel job in Philadelphia, PA

    Why We Need Your Talents: Responsible for maintaining a clean, safe, fast, friendly, and fun environment for all guests, team members, and company assets. The focus shall always be on ensuring a safe and comfortable environment while maintaining a positive can-do attitude with an emphasis on the highest level of guest service for both external and internal guests to Live! Casino and Hotel. Responsibilities Where You'll Make an Impact: Develops and manages the scheduling of EVS work assignments and oversee the completion of the assignments. Supervises staff and shift to maintain Live! Casino at the highest level and standard of cleanliness. Ensure the safety and security of guests and team members with proper supervision of staff and shift. Manage process and programs to efficiently control and reduce loss time injuries. Prepares scheduling and staffing levels to ensure proper shift coverage. Assists manager with employment interviews and provides input for performance evaluations. Knowledge of applicable OSHA standards for safety, chemicals and blood borne pathogens and operation of cleaning equipment. Review EVS activities with EVS Manager. Meet with departmental directors and managers as necessary. Other duties as assigned. Skills to Help You Succeed: Ability to analyze and interpret departmental needs and results. Ability to solve complex problems. Ability to perform assigned duties under frequent time pressures. Good communication and public relation skills. Ability to read, write and interpret instructions in English. Broad variety of tasks and deadlines requires an irregular work schedule. Qualifications Must-Haves: Two (2) to five (5) years of experience in a high volume facility to include but not limited to retail, casino, hospital, hotel, or public facility in janitorial or executive housekeeping. A 2-year degree in related fields or equivalent work experience. Must be able to comply with all state gaming regulations, which may include obtaining a license Physical Requirements: Communicate using a two-way radio with ear piece. Push/lift up to 20 pounds. Stand and/or walk up to 7 ½ hours per shift. Stoop, crouch, and kneel. Reach with arms. Ascend/descend stairs for at least 7 ½ hours per shift. Work in a loud work environment. Require manual dexterity to operate all necessary equipment.
    $41k-64k yearly est. Auto-Apply 60d+ ago
  • Lead Facilities Engineer - Philadelphia

    Hotel 4.2company rating

    Hotel job in Philadelphia, PA

    Why We Need Your Talents Responsible for directing and overseeing the functionality and safety of the facility, including the physical building/s, mechanical equipment, electrical system/s, heating and cooling systems, life safety systems and grounds in accordance with local, state and federal laws and regulations Responsibilities Where You'll Make an Impact Conducts facility inspections, assigns, verifies and documents the completion of all routine maintenance and repairs in the property maintenance management system. Directs, oversees and maintains required documentation for the energy management and conservation and preventive maintenance programs. Leads, manages and communicates capital projects and property rehabilitations, including scheduling, budgeting and complying with contractor bidding standards. Interviews, trains, supervises, counsels, schedules and evaluates staff. Reviews and approves adequate plans for the control of planned outputs, budget spending, labor efficiency, material efficiency, engineering effectiveness, customer service, along with human utilization. Reviews and approves cost control reports, cost estimates and manpower and facilities requirements forecast. Qualifications Skills You'll Need to Succeed Ability to read, write, and understand simple instructions. Ability to use all necessary tools and equipment to perform maintenance functions. Answer all calls promptly and maintain politeness; pay attention to the needs of team members and guests at all times. Knowledge of OSHA required standards and safety requirements. Knowledge of personal protective equipment. Ability to perform assigned duties under frequent time pressure in an interruptive environment. A Few Must Haves High School Diploma or equivalent GED or equivalent work experience as journey mechanic or engineer in a hospitality company or related industry. Must be able to obtain and maintain the appropriate gaming license as determined by the State Gaming Agency for the position. Ability to remain informed on state-of-the-art developments effecting the safe and effective operation of the building facility. Strong analytical, numerical and reasoning abilities. Ability to analyze all associated systems as to their design, intent, and effective performance. Ability to positively communicate and instruct employees, helping in areas where they lack knowledge, skills or experience. Perks We Offer You Comprehensive health coverage for full-time and part-time Team Members and their eligible dependents Generous retirement savings options are available. Free uniforms Free parking Discounted meals Service and Attendance bonuses Tuition reimbursement Discounts on hotels, theme parks, travel, and more! Physical Requirements Sitting, standing, bending, and walking. Lifting (Overhead, arm's length, up to 25 lbs., assisted lifting may exceed 200 lbs.) Stretching and reaching Pushing and pulling Climbing Life at Live! 24/7 high energy casino with a culture committed to fairness, teamwork, and most importantly FUN. Exposed to alcohol, cigarette and cigar smoke, bright lights, and loud noises. You will work in an environment where smoking is allowed. All facilities on property. Some confined areas. Exposed to hot and cold temperatures consistent with the changing seasons. Varied weather conditions, fumes, and chemicals used in maintenance.
    $75k-98k yearly est. Auto-Apply 3d ago
  • Marketing Representative - Philadelphia

    Hotel 4.2company rating

    Hotel job in Philadelphia, PA

    Why We Need Your Talents If you're an independent, hard worker, with excellent customer service skills and ready to work in the most exciting gaming and entertainment experience in the region, this job is for you! The Promotions Marketing Representative is vital to the success of Live! promotions and events. Each promotion/event has its own objective, yet your main goal remains the same: execution. This position requires you to be active, and on your feet, because you will be assisting on many tasks such as, drawings, promotions, concerts, players club assistance, greeting guests, bus intake, and much more. Our team is looking for a Marketing Representative to help us execute and get these events off the ground. Responsibilities Where You'll Make an Impact Deliver excellent customer service and the best possible experience to casino guests at events. Provide guests with correct information about events including, dates, times, and ticket prices. Multi-task and maintain composure during high profile events. Manage, track, and distribute promotional inventory. Must be available varied times & days of the week and may be asked to work on - call for certain events. Qualifications Skills You'll Need to Suceed Outgoing, friendly, personable with a positive attitude Previous experience and/or strong desire to learn about events, promotions and marketing. Computer literate with an aptitude to learn new programs Ability to effectively communicate information and ideas Ability to perform assigned duties under frequent time pressure in an interruptive environment. Must be detail oriented and able to handle many tasks at once. Must be able to comply with all state gaming regulations, which may include obtaining a license. A Few Must Haves A high school diploma or GED equivalent is preferred. Six months to one year experience in customer service in a high-volume, fast-paced environment; event experience preferred. Must be able to comply with all state gaming regulations, which may include obtaining a license. Perks We Offer You Comprehensive health coverage for full-time and part-time Team Members and their eligible dependents Generous retirement savings options are available. Free uniforms Free parking Discounted meals Service and Attendance bonuses Tuition reimbursement Discounts on hotels, theme parks, travel, and more! Physicial Requirements Ability to stand for a long period of time with basic range of motion (bending, twisting, reaching etc.). Ability to speak for a long period of time. Ability to lift 20 to 30lbs. Life at Live! 24/7 high energy casino with a culture committed to fairness, teamwork, and most importantly FUN. Exposed to alcohol, cigarette and cigar smoke, bright lights, and loud noises. You will work in an environment where smoking is allowed.
    $47k-74k yearly est. Auto-Apply 60d+ ago
  • Bellman

    Kimpton Hotels & Restaurants 4.4company rating

    Philadelphia, PA job

    Why We're Here We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today. Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you. How We're Different Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day. It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine. That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better. It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too. What You'll Do Provide a positive first and last impression to guests as they arrive and leave the hotel. When servicing guests, you're professional, and friendly. Assist with luggage and packages upon arrival and departure and arrange transportation when necessary. Some of your responsibilities include: Get assignments, keys, and special guest requests from your supervisor at the beginning of your shift. Greet guests and take luggage to guestrooms promptly when checking in and upon checking out, check and secure guests' luggage until departure. Hail taxicabs and answer inquiries, carry luggage to the curb to meet transportation. Provide the guest(s) with information about their stay, the hotel, and answer questions. When the concierge is not available, book tours and assist with general information inquiries. Keep bell closet clean and neat, polish and clean bell carts daily, keep lobby area and public areas clean and tidy, deep clean other assigned areas. Submit all found articles accompanied by a Lost & Found Report. Assist valet when they are busy, cover for lunch breaks. Ensure that the "white zone" is kept free and clear for guest arrival and in the case of an emergency. Deliver messages, packages, flowers, wine, and housekeeping items (hair dryers, ironing boards, irons, laundry/dry cleaning etc.) to guest rooms upon request. Clean and set-up meeting room functions, direct guests to various meeting rooms. Set-up and maintain complimentary hotel lobby functions including the morning coffee service and the nightly concierge events. Turn in any keys to the proper department when your shift ends. What You Bring High School Diploma is preferred. 1 year of experience in customer service or similar role. You've got a flexible schedule, able to work evenings, weekends, and holidays when needed. Basic writing skills, professional communication skills. Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. For our complete EEO policy click here. Be Yourself. Lead Yourself. Make it Count.
    $30k-48k yearly est. 1d ago
  • Director of Housekeeping

    Nemacolin Career 4.0company rating

    Farmington, PA job

    ESSENTIAL FUNCTIONS: (The following statements are intended as general illustrations of the work in this job class and are not all-inclusive for this position.) Delivers internal and external guest service the Nemacolin way. Goes above and beyond - whether for an associate or guest. Responsible for actively building and retaining guest relations and acts as a mentor to other employees and coworkers to provide superior guest service. Responsible for all day-to-day Housekeeping operations including but not limited to: hotel rooms, condos, luxury homes, public spaces, and dry cleaning. Communicates directly and on behalf of the owner, executives, associates, family members and others, on matter related to owner's interest. Meets all financial goals in accordance to budget. Engage and Develop staff to elevate business expectations, improved financial health and overall team progression. Assist in the strategy and execution to increase guest experiences. Responsible for the growth and maintenance of area services assuring best in world experiences. Assist sales team during tours and site visits with upselling activities and adventures to close group deals. Ensure the smooth daily operations of housekeeping activities and the highest of safety protocols. Conduct regular safety audits of both product and personnel. Oversee daily staff, motivation of staff to perform at their highest abilities, and disciplinary procedures. Successfully completes critical aspects of deliverables with a hands-on approach - including drafting acknowledgement letters, personal correspondence and other tasks that facilitates the team's ability to effectively lead the company. Approves all schedules created by management team. Ensures accurate and timely submission of payroll. Communicates all resort news to associates as needed. Attends all mandatory meetings within department and resort. Following up with guest concerns in a timely fashion. Assist in creating yearly operating budget. Excellent attention to detail and ability to multi-task in high-pressure situations while maintaining confidentiality. Demonstrates independent and advanced decision-making for complex problems by utilizing critical thinking, analysis and problem-solving. Outstanding time-management skills, with proven ability to accomplish numerous tasks and challenging priorities in an effective and timely manner; demonstrated ability to execute on short-term, deadline-driven tasks daily, as well as important long-term projects requiring collaboration from multiple parties. Ability to hand confidential information with discretion and tact. Reviews resort daily financial reports and responds accordingly by providing instructive feedback and recommendations as necessary. Regularly responsible for associate engagement and provides feedback on creating a positive atmosphere for associates. Creates work schedules to ensure adequate staffing during dining periods and actively moves through the activities department - assisting associates when necessary, interacting with guests, and generally overseeing the fine dining service standards meet/exceed standards. Ability to communicate effectively and professionally with external contacts and all levels of associates. Ability to use all required office equipment in an effective and efficient manner. Inspects all VIP rooms and assists with special projects as needed. The primary focus of this role is to ensure smooth operation of the condos, houses, outlying public spaces and dry cleaning. Other job duties as assigned. KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: High school diploma or GED required; Bachelor's or four-year degree preferred. 5 years management experience in overseeing Housekeeping operations in a luxury resort setting. Must have experience working with international staff. Must possess an outgoing personality and knowledge of superior customer service training. Must be at least 18 years of age. Candidate must have the ability to work varying shifts, including evenings, weekends, and holidays. Must be able to speak English fluently. Ability to perform basic mathematical functions. Knowledge of and ability to operate Microsoft Office Programs - Word, Excel, PowerPoint, etc. Proven track record of staff development and retention. Demonstrates interpersonal sound judgment and decision-making skills in directing administrative tasks, using discretion when necessary, understanding the potential impact on the department. Must be able to lift/push/pull/carry no more the 5-30 lbs. Ability to stand continuously for 95% of shift, operate equipment for 15%, kneel for 20%, bend for 50%, climb for 35%, and drive for 40% of their scheduled shift. This job description cannot possibly include a complete comprehensive listing of all the activities, duties or responsibilities that may be require by the organization and/or members of management. It reflects management's assignment of essential functions, but it does not prescribe or restrict the additional tasks that may be required.
    $34k-55k yearly est. 3d ago
  • Cage Cashier - Greensburg

    Hotel 4.2company rating

    Hotel job in Greensburg, PA

    Function (Scope and Main Purpose of Job) The Cage Cashier is responsible for accurate cash transactions consistent with company policies, procedures and State regulations. Responsibilities Core Service Standards CLEAN: Must make the property shine and look impeccable while maintaining a neat CLEAN and crisp personal appearance SAFE: Must make guests feel SAFE and comfortable through creating a worry free, carefree experience. FAST: Provide FAST and efficient service with accuracy. Meet service time requirements and anticipate guest needs. FRIENDLY: Greet each guest with FRIENDLY welcomes, making eye contact and smiling. Use H.E.A.R.T. steps to ease guest concerns. Say thank you to departing guests. FUN: Work passionately as a team to create a FUN experience both for everyone who works and plays here Specific Responsibilities and Duties Exchange chips for cash and Slot tickets for cash. Performs check cashing and counter check transactions for slot patron. Assists customers in completion of check cashing and front money applications. Responsible for chips/cash in assigned window. Maintain a neat and well-stocked window (Cash - Chips - Supplies) for next shift. Responsible for processing transactions accurately and maintaining accurate reconciliations. When assisting the Casino Credit or above will be responsible for processing credit applications. Perform the required verifications in accordance with regulations for casino credit applications. Will notify the Casino Credit Executive and above of any critical information on any credit reports. Ensures compliance with all regulatory controls of the State Gaming Agency. Promotes superior guest service. Qualifications Job Requirements (skills, knowledge, and abilities) Must be able to communicate well with the public. Must be able to work with and understand financial information and data, and basic arithmetic functions. Must be able to obtain and maintain a valid license as required by the State Gaming Agency for the position. Educational Requirements High School Diploma or equivalent combination of education and experience in high volume cash operations. Physical Requirements 24/7 operation requiring extended hours and the ability and willingness meet the applicant's schedules when needed. Casino is over 100,000 square feet and requires ability and energy to move about it with a true sense of urgency. Must be able to work in an environment where smoking is allowed. Use of going up and down 31 stairs multiple times per day and elevators Working Conditions 24/7 high energy casino with over 100,000 sq. ft of gaming and entertainment space and approximately 500 employees Exposed to alcohol, cigarette and cigar smoke, bright lights, and loud noises. You may occasionally work in an environment where smoking is allowed.
    $29k-35k yearly est. Auto-Apply 4d ago
  • Part Time Banquet Houseman

    Kimpton Hotels & Restaurants 4.4company rating

    Philadelphia, PA job

    Why We're Here We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today. Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you. How We're Different Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day. It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine. That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better. It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too. What You'll Do Play a meaningful role in the overall success of events by providing assistance to the banquet department as well as aiding in set up and take down of all banquet and meeting events. Work closely with the Banquet Servers to ensure guest satisfaction. Some of your responsibilities include: Set-up, clean and maintain meeting and banquet rooms following the standards of service as set by hotel management. Responsible for accurate cleaning and setting of banquet functions and meeting rooms. Care and storage of all equipment such as tables and chairs. Servicing meeting rooms. Provide outstanding service and ridiculously personable experiences! What You Bring Prior hospitality experience and/or experience in housekeeping/janitorial work preferred. The ideal candidate will be organized and ambitious (go-getter!) Strong work ethic, ability to read floor-plans, work independently and has a strong attention to detail. Flexible schedule, able to work evenings, weekends, and holidays. Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. For our complete EEO policy click here. Be Yourself. Lead Yourself. Make it Count.
    $25k-32k yearly est. 1d ago
  • Retail & Fashion Merchandising Internship - Summer 2026

    Nemacolin Career 4.0company rating

    Farmington, PA job

    The Nemacolin Retail & Fashion Merchandising Internship is a paid educational opportunity for students seeking to fulfill their school's experiential educational requirements. This Internship will play a valuable role in the operations of the Retail Department. Students are provided the opportunity for hands-on training in a Forbes and AAA-rated environment. The internship typically begins Mid-May through Mid-August and consists of 12 weeks of consecutive full-time work. Interns will be tasked with completing a project over the course of their internship specific to their department. ESSENTIAL FUNCTIONS: Assist with vendor correspondences and following up on orders Focuses on understanding our guests through competitive patterning, trend patterning, and in-store experience. Scheduling and assisting our Retail Manager in the planning and execution of local events and Trunk Shows/Fashion Shows Assist with Visual Merchandising presentations Coordinate with the Marketing Departments on promotional materials for events Assist all members of the Retail Team with any duty necessary to maintain consistency and efficiency for the Resort Work and learn within various store locations as needed Assist with retail administrative tasks Support inventory tracking and organization QUALIFICATIONS: 2nd or 3rd-year student in an accredited collegiate Merchandising, TAM, Marketing, or other related disciplines Continuous authorization to work in the U.S. for the duration of the internship. A minimum GPA of 2.5 or higher. Must have a passion for retail and trends in addition to having strong analytical and business acumen. Must have the ability to speak English fluently. Commitment to a consecutive 12-week internship, as per intern rotation. WHY WORK FOR NEMACOLIN? Kick-start your career at Nemacolin, a world-renowned luxury resort nestled in southwestern Pennsylvania. Nemacolin boasts an unparalleled blend of elegance and adventure, offering an array of amenities that redefine luxury. With two Forbes-rated hotels from which to choose, guests are treated to the epitome of comfort and style. A five-star, five-diamond restaurant sets the stage for exquisite dining experiences, while our on-site wildlife habitats bring animal encounters to a whole new level. The opulent spa, championship golf courses, and a range of outdoor activities, including fly fishing, skiing, and snowboarding, provide a holistic and exciting getaway. As a part of the Nemacolin team, you'll have the chance to work in a dynamic and supportive environment where your skills and passion will flourish. We believe in fostering growth and providing our team members with opportunities to shine and advance in their careers. Join us in delivering unparalleled experiences that leave lasting memories for our cherished guests and members. Real Life Magic meets boundless opportunity at Nemacolin. Come, be a part of it! ASSOCIATE PERKS: What is in it for you? As a Nemacolin associate, you won't just have a bright future - you'll have a bright present! You are invited to join our warm, supportive community, where you'll enjoy competitive wages, exciting events, a full suite of benefits, discounts, and perks, and access to amenities at our associate community Wisteria. Attractive 401(k) plan Paid vacation, holidays, and personal hours Family medical, dental, and vision insurance. Long-term and short-term disability insurance Employee and educational assistance program Up to 40% off Retail, Spa, Activities, Food and Beverage at the Resort On-site uniform and dry-cleaning services Discounted meals during breaks in associate break areas Wisteria Associate Community Wisteria is Nemacolin's way of showing our appreciation to our associates. This neighborhood is exclusive to associates and contains a Pub, Market, and Fitness Center. As a member of Team Nemacolin, you'll enjoy these exclusive amenities. Associate Recognition programs Nemacolin realizes that our associates help to set us apart from other organizations in the industry through their commitment to providing exceptional service and their ability to consistently exceed guests' expectations. Nemacolin promotes a culture of continuous learning for our associates. We are strongly committed to comprehensive professional development programs: Opportunities for advancement - At Nemacolin, we encourage our associates to grow within the organization and gain experience in a variety of departments to better understand the hospitality industry. Nemacolin prides itself on promoting from within the organization, and many of our upper-level managers began in entry-level positions and advanced into their current roles. Mentoring and coaching programs - As a new associate, we provide a level of mentoring that is best suited to you to enhance your growth and career interests, while sharing knowledge, advice, and encouragement along the way. (Keywords: Fashion, TAM, Apparel, Internship, Retail, Merchandising, Clothes, Health, Beauty, Shopping, Fitness)
    $21k-27k yearly est. 60d+ ago

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