Hotel Services jobs in Durham, NC

Our Why As humble ambassadors of our namesake city, we prioritize quality, kindness, and inclusivity so all feel welcome Our Core Values INSPIRE WONDER Innovation and Creativity | Surprise and Delight SHOW HOSPITALITY Inclusive Culture | Home Away from Home | Create Positive Connections PURSUE EXCELLENCE Exceptional Experiences | Attention to Detail | Focus on Quality DEMONSTRATE INTENTIONALITY Empathetic Engagement | Anticipatory Service | Sense of Ownership CULTIVATE COMMUNITY Team Collaboration | Community Engagement | Take Time to Celebrate POSITION SUMMARY: The guest services agent is the brand ambassador and experience representative to the guest throughout all stages of the guest's stay. The agent confirms a guest's reservation status and tenure of their stay. They assist with completion of registration cards and room assignments, accommodating special requests whenever possible. Agents verify the guest's identity and method of payment and follows established credit-checking procedures. Guest Service Agents must be sales minded. They present upgrade opportunities to guests and offers assistance in making choices. Agents are experts on amenities and services offered in hotel outlets and assists with reservations for in property dining when applicable. Agents perform cashiering tasks including bill/ invoice settlement, paid outs, and cash reconciliation. The Guest Service Agent is well informed on the happenings of our city and can efficiently provide recommendations for local activities during the guests stay. They are responsible for all duties within reason to elevate the guest experience and ensure repeat visits by creating genuine and customary interactions with each guest. DUTIES AND RESPONSIBILITIES: Register guests and assigns rooms. Accommodates special requests whenever possible. Thoroughly understands and adheres to proper credit, check- cashing, and cash handling policies and procedures. Understands room status and room status tracking. Knows room locations, types of rooms available, and room rates. Uses suggestive selling techniques to sell rooms and to promote other services of the hotel. Coordinates room status updates with the housekeeping department by notification housekeeping of all check outs, late checkouts, early check-ins, special requests, and day use rooms. Takes room reservations. Knows cancellation procedures. Expert in hotel PMS software Process guest check-outs. Uses proper telephone etiquette. Ensures interdepartmental pass-on is accurate and updated each shift and is aware of daily activities and meetings taking place in the hotel. Attends department meetings. Reports any unusual occurrences or requests to the Front Office Supervisor or Front Office Manager Knows all safety and emergency procedures, Is aware of accident prevention policies. Maintains the cleanliness and neatness of the front desk area. Flexible with scheduling to accommodate business needs. Requirements QUALIFICATIONS: A commitment to cultivating extraordinary guest experiences. Basic knowledge of office equipment required to perform the job. Ability to establish and maintain effective working relationships with co-workers and leaders. Strong problem-solving skills Capable of seeing a task through to completion Strong organizational skills Good knowledge of the English language is mandatory as well as the ability to speak, read and write clearly. Must be able to read and listen to instructions, memos, short correspondences, and messages. Bi-lingual a plus. EDUCATION: High School diploma, general education degree or international equivalent required. EXPERIENCE: Minimum of (1) one year of Customer Service experience, preferably in a resort/hotel Front Office environment LANGUAGE SKILLS: Good knowledge of the English language is mandatory as well as the ability to speak, read and write clearly. Must be able to read and listen to instructions, memos, short correspondences, and messages. Bi-lingual a plus. PHYSICAL ABILITY: Ability to be on your feet and alert for extended periods of time. Ability to lift up to 35 lbs. as needed. Continuous use of hands and arms Continuous bending, reaching, and twisting. Maintains strong personal image and uniform standards. BENEFITS: Employee Discounts on food and non-alcoholic beverages. Full-time employees receive health, dental, vision, and life insurance coverage options. Full-time employees receive Paid Time Off (PTO). Salary Description $16-$17/hour

HYATT house is an extended-stay, residential-style hotel that aims to provide individual travelers with the feel of a modern condominium. The 125 to 200 room, all-suite properties offer comforts of home such as fully equipped kitchens, flat panel HDTVs and free high-speed internet access. The public space features facilities such as a pool, a fitness center and a business center. A full breakfast every morning and an evening social on weekday evenings are complimentary to guests. HYATT house properties are located in urban, airport and suburban locations and can accommodate small corporate meetings and corporate clients seeking to place their employees on extended assignment. This person is reponsible for transporting guests to local attractions within a close radius to the hotel. Good communications skills, knowledge of the surrounding area, legal drivers's license and clean driving record required. Customer service experience preferred. Welcome you to our new house, HYATT house! **Primary Location:** US-NC-Morrisville **Organization:** Hyatt House Raleigh Durham Airport **Pay Basis:** Hourly **Job Level:** Full-time **Job:** Transportation **Req ID:** MOR000812 Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.

The Food Server Assistant is responsible primarily for assisting the Food Server in serving the guest. This person must have good communication skills as well as the ability to lift, pull and push moderate weight. This is a fast paced position with continual customer contact. Click here to spend a 'day in the life' of a hospitality professional at a full-service hotel via our virtual reality experience.

Requirements Qualifications: Must be eligible to work in the United States. Ability to work a flexible schedule to include AM/PM shifts, weekends, and holidays EDUCATION: High School diploma, general education degree or international equivalent preferred. EXPERIENCE: Previous guest service, front door or bell service experience in a luxury property preferred. Previous customer service experience preferred. LANGUAGE SKILLS: Good knowledge of the English language is mandatory as well as the ability to speak, read and write clearly. Must be able to read and listen to instructions, memos, short correspondences, and messages. PHYSICAL ABILITY: Ability to spend long hours moving around, walking, sitting, standing, and crouching while performing other duties including but not limited entering and exiting vehicles. Ability to lift up to 50 lbs. as needed Maintains strong personal image and uniform standards BENEFITS: Employee Discounts on food and non-alcoholic beverages. Full-time employees receive health, dental, vision, and life insurance coverage options. Full-time employees receive Paid Time Off (PTO). Salary Description $14-$15/hr + tips

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing authentic hospitality and meaningful experiences to each and every guest. Hyatt is a place where high expectations aren't just met-they're exceeded. It's a place of outstanding rewards, where talent opens doors to exciting challenges in the hospitality industry. A Steward or Dishwasher is primarily responsible for maintaining the cleanliness of all hotel china, silverware, and cookware. This person must have good communication skills and have the ability to lift, pull and push a moderate amount of weight. This is a fast-paced position that will involve constant customer interaction. View our Virtual Reality Experience to spend a 'day in the life' of a hospitality professional at a full-service hotel. We offer excellent benefits: * 12 Free room nights (after 90 days of service), Discounted and Friends & Family Room Rates upon hire * Medical, Prescription, Dental and Vision Insurance after 30 days of employment * 401K with company match * Paid Vacation, sick days, new child leave and personal day * Paid Family Bonding Time (8 weeks, primary caregiver; 2 weeks, supportive caregiver) and Adoption Assistance * Tuition Reimbursement * 50% discount in Crossroads * 20% discount in gift shop (exception: jewelry, UNC items, alcohol) * Employee Stock Purchase Plan * Discounts at various retailers - Apple, AT&T, Verizon, Headspace and many more All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Job DescriptionDescription: The maintenance technician is responsible for working with the chief engineer to ensure that all hotel facilities and equipment are in good working condition. This includes performing routine maintenance and repairs, troubleshooting issues, and responding to service requests from guests or hotel staff. Primary duties will include painting, electrical, plumbing, carpentry, grounds/landscaping, cleaning, and guest room PM. This person must be able to complete work order forms, take direction, be organized, and effectively communicate with internal departments and guests. DUTIES AND RESPONSIBILITIES: Perform all aspects of property maintenance, including preventative, corrective, and emergency maintenance. Respond to guest or staff maintenance requests, addressing problems quickly and efficiently. Maintain all maintenance shops and storage rooms in an orderly fashion and in compliance with safety regulations. Maintain accurate inventory control of tools, equipment, and supplies. Assist the chief engineer on special maintenance projects, i.e., preventive maintenance of building components and/or mechanicals. Serve as on-call maintenance providing evening, weekends, and holiday emergency service. Ensure exterior upkeep and cleanliness of grounds. Operate power washer, shampoo machines and other machinery. Survey buildings and repair mechanical systems to ensure they are consistent with health and safety standards. BENEFITS: Employee Discounts on food and non-alcoholic beverages. Full-time employees receive health, dental, vision, and life insurance coverage options. Full-time employees receive Paid Time Off (PTO). Requirements: PRE REQUISITIES: Must be eligible to work in the United States. Must be able to pass a background check. EXPERIENCE: Preferred minimum two years of hotel or residential maintenance experience. HVAC, electrical, painting, and plumbing experience a plus. PHYSICAL ABILITY: Ability to be on your feet and alert for extended periods of time Ability to lift up to 40 lbs. as needed. Continuous bending, reaching, and twisting. Maintains strong personal image and uniform standards.

Responsibilities may include supervising any area of the food and beverage function within the hotel. Exceptional Benefits That Go Beyond the Basics At Hyatt, we're proud to offer a benefits package that reflects our commitment to your well-being, growth, and work-life balance. Here's what you can look forward to as part of our team: Travel Perks Enjoy 12 free room nights annually (after 90 days of service), plus discounted rates and Friends & Family Room Rates starting on day one. Health & Wellness Coverage Comprehensive Medical, Prescription, Dental, and Vision Insurance available after just 30 days of employment. Financial Security 401(k) with company match (after 1 year of service) and an Employee Stock Purchase Plan to help you invest in your future. Time Off That Matters Paid vacation, sick days, and new child leave to support your personal and family needs. Family Support Paid Family Bonding Time-8 weeks for primary caregivers and 2 weeks for supportive caregivers-plus Adoption Assistance (after 1 year of service). Education Assistance Tuition Reimbursement to help you grow professionally and pursue your passions. ️ Daily Perks Free colleague meals during your shift to keep you energized and appreciated. ️ Exclusive Discounts Save on top brands like Apple, AT&T, Verizon, Headspace, and many more. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

The restaurant back server is responsible primarily for assisting the food server in serving the guest. This person must have good communication skills as well as the ability to lift, pull and push moderate weight. This is a fast-paced position with continual customer contact. We offer excellent benefits: * 12 Free room nights (after 90 days of service), Discounted and Friends & Family Room Rates upon hire * Medical, Prescription, Dental and Vision Insurance after 30 days of employment * 401K with company match * Paid Vacation, sick days, new child leave and personal day * Paid Family Bonding Time (8 weeks, primary caregiver; 2 weeks, supportive caregiver) and Adoption Assistance * Tuition Reimbursement * 50% discount in Crossroads * 20% discount in gift shop (exception: jewelry, UNC items, alcohol) * Employee Stock Purchase Plan * Discounts at various retailers - Apple, AT&T, Verizon, Headspace and many more All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. The Entry Level Cook is a culinary position that requires basic culinary skills or related cooking experience and good communication skills. This is typically a production position that requires total supervision and training. Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Hyatt has the best to offer in cook jobs: Whether it's career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. The beverage attendant will provide service in the Starbucks located on the property of the resort. This position will be responsible for fulfilling guest orders. The beverage attendant will prepare beverages in accordance with menu standards and provide a welcoming and clean environment for guests. Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you. Click here to spend a 'day in the life' of a hospitality professional at a full-service hotel via our virtual reality experience.

Front Office associates are responsible for the guest registration process and communication of hotel services and promotions. This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience. Other duties may include processing forms of payment and responding to guest inquires. You'll be the face of Hyatt as a Front Office Associate. If you have worked at other Hotels as a front desk clerk or you have an interest in hotel clerk jobs, we'd love to hear from you! Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment; if you are ready for this challenge, then we are ready for you. At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. We offer excellent benefits: * 12 free room nights after 90 days of service, Discounted and Friends & Family Room Rates upon hire * Medical, Prescription, Dental and Vision Insurance after 30 days of employment * 401K with company match * Paid Vacation, sick days, new child leave and personal day * Paid Family Bonding Time (8 weeks, primary caregiver; 2 weeks, supportive caregiver) and Adoption Assistance * Tuition Reimbursement * 50% discount in Crossroads * 20% discount in gift shop (exception: jewelry, UNC items, alcohol) * Employee Stock Purchase Plan * Discounts at various retailers - Apple, AT&T, Verizon, Headspace and many more All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Click here to spend a 'day in the life' of a hospitality professional at a full-service hotel via our virtual reality experience.

HYATT house is an extended-stay, residential-style hotel that aims to provide individual travelers with the feel of a modern condominium. The 125 to 200 room, all-suite properties offer comforts of home such as fully equipped kitchens, flat panel HDTVs and free high-speed internet access. The public space features facilities such as a pool, a fitness center and a business center. A full breakfast every morning and an evening social on weekday evenings are complimentary to guests. HYATT house properties are located in urban, airport and suburban locations and can accommodate small corporate meetings and corporate clients seeking to place their employees on extended assignment. This person is reponsible for transporting guests to local attractions within a close radius to the hotel. Good communications skills, knowledge of the surrounding area, legal drivers's license and clean driving record required. Customer service experience preferred. Welcome you to our new house, HYATT house!

Our Why As humble ambassadors of our namesake city, we prioritize quality, kindness, and inclusivity so all feel welcome Our Core Values INSPIRE WONDER Innovation and Creativity | Surprise and Delight FOSTER HOSPITALITY Inclusive Culture | Home Away from Home | Create Positive Connections PURSUE EXCELLENCE Exceptional Experiences | Attention to Detail | Focus on Quality DEMONSTRATE INTENTIONALITY Empathetic Engagement | Anticipatory Service | Sense of Ownership CULTIVATE COMMUNITY Team Collaboration | Community Engagement | Take Time to Celebrate POSITION SUMMARY: The Bellperson is the first point of contact for all guests entering our property being at the forefront of our guest experience. The Bellperson assists guests with arrival and departure, helping guests find their room, and providing directions for parking post check-in. The Bellperson is a beacon of hospitality for our brand and a resource for all Durham has to offer! DUTIES AND RESPONSIBILITIES: Greet all guests upon arrival in a warm and professional manner, make them feel welcome and anticipate their needs before they arise. Recognize all returning and VIP guests and welcome them back. Escort all guests checking in to their accommodations following hotel procedure. Inform them about all hotel and guest room features, hotel facilities and emergency procedures. Assist guests with their luggage and acknowledge them by name. Set newspapers on Restaurant credenza daily. Make deliveries to guest rooms as instructed. Store and retrieve luggage and other objects for guests. Be aware of daily hotel activities, group, and VIP arrivals. Communicate special guest requests to the Guest Service Agent and or Front Office Manager/Manager on Duty. Ensure the lobby, bell closet and work areas as well as departmental equipment are always clean and presentable. Communicate needs to the Guest Service Agent and or Front Office Manager/Manager on Duty. Offer assistance to all guests and provide them with information requested and directions, escorting the guest whenever possible. Requirements Qualifications: Must be eligible to work in the United States. Ability to work a flexible schedule to include AM/PM shifts, weekends, and holidays EDUCATION: High School diploma, general education degree or international equivalent preferred. EXPERIENCE: Previous guest service, front door or bell service experience in a luxury property preferred. Previous customer service experience preferred. LANGUAGE SKILLS: Good knowledge of the English language is mandatory as well as the ability to speak, read and write clearly. Must be able to read and listen to instructions, memos, short correspondences, and messages. PHYSICAL ABILITY: Ability to spend long hours moving around, walking, sitting, standing, and crouching while performing other duties including but not limited entering and exiting vehicles. Ability to lift up to 50 lbs. as needed Maintains strong personal image and uniform standards BENEFITS: Employee Discounts on food and non-alcoholic beverages. Full-time employees receive health, dental, vision, and life insurance coverage options. Full-time employees receive Paid Time Off (PTO). Salary Description $14-$15/hr + tips

The maintenance technician is responsible for working with the chief engineer to ensure that all hotel facilities and equipment are in good working condition. This includes performing routine maintenance and repairs, troubleshooting issues, and responding to service requests from guests or hotel staff. Primary duties will include painting, electrical, plumbing, carpentry, grounds/landscaping, cleaning, and guest room PM. This person must be able to complete work order forms, take direction, be organized, and effectively communicate with internal departments and guests. DUTIES AND RESPONSIBILITIES: Perform all aspects of property maintenance, including preventative, corrective, and emergency maintenance. Respond to guest or staff maintenance requests, addressing problems quickly and efficiently. Maintain all maintenance shops and storage rooms in an orderly fashion and in compliance with safety regulations. Maintain accurate inventory control of tools, equipment, and supplies. Assist the chief engineer on special maintenance projects, i.e., preventive maintenance of building components and/or mechanicals. Serve as on-call maintenance providing evening, weekends, and holiday emergency service. Ensure exterior upkeep and cleanliness of grounds. Operate power washer, shampoo machines and other machinery. Survey buildings and repair mechanical systems to ensure they are consistent with health and safety standards. BENEFITS: Employee Discounts on food and non-alcoholic beverages. Full-time employees receive health, dental, vision, and life insurance coverage options. Full-time employees receive Paid Time Off (PTO). Requirements PRE REQUISITIES: Must be eligible to work in the United States. Must be able to pass a background check. EXPERIENCE: Preferred minimum two years of hotel or residential maintenance experience. HVAC, electrical, painting, and plumbing experience a plus. PHYSICAL ABILITY: Ability to be on your feet and alert for extended periods of time Ability to lift up to 40 lbs. as needed. Continuous bending, reaching, and twisting. Maintains strong personal image and uniform standards. Salary Description $18-$20/hour based on experience

Requirements QUALIFICATIONS: 1+ years of hotel management or leadership experience 1+ years of hotel operations experience Strong interpersonal skills and works well with others. Ability to creatively resolve challenges using business acumen skills and discretion. Demonstrates self-confidence, energy, and enthusiasm. Desire to serve people. Must have flexible work schedule that may include evening, weekends, nights, and holidays. EDUCATION: High School Diploma / GED required. Higher education degree in hospitality management or related field or equivalent work experience a plus. PHYSICAL ABLITIES: Requires moderate physical activity, handling of average-weight objects up to 25 lbs. and standing and/or walking for more than 4 hours per day. Salary Description $18-$20/hour based on experience

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. A line cook requires good communication and culinary skills. The desired cook candidate will have hotel cooking experience and a culinary degree. A line cook should have a professional knowledge of cooking ingredients and procedures. A line cook will work single stations in the kitchen and require significant supervision and training. Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Hyatt has the best to offer in cook jobs: Whether it's career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you. We offer excellent benefits: * 12 Free room nights after 90 days of service, Discounted and Friends & Family Room Rates upon hire * Medical, Prescription, Dental and Vision Insurance after 30 days of employment * 401K with company match * Paid Vacation, sick days, new child leave and personal day * Paid Family Bonding Time (8 weeks, primary caregiver; 2 weeks, supportive caregiver) and Adoption Assistance * Tuition Reimbursement * 50% discount in Crossroads * 20% discount in gift shop (exception: jewelry, UNC items, alcohol) * Employee Stock Purchase Plan * Discounts at various retailers - Apple, AT&T, Verizon, Headspace and many more COVID-19 Safety: Hyatt Hotels follows all COVID-19 CDC and county health department protocols for the safety of our employees and guests. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Click here to spend a 'day in the life' of a hospitality professional at a full-service hotel via our virtual reality experience.

Description: REPORTS TO: Director of Food & Beverage OUR WHYAs humble ambassadors of our namesake city, we prioritize quality, kindness, and inclusivity so all feel welcome. OUR CORE VALUES INSPIRE WONDER Innovation and Creativity | Surprise and DelightFOSTER HOSPITALITY Inclusive Culture | Home Away from HomePURSUE EXCELLENCE Exceptional Experiences | Attention to Detail | Focus on Quality DEMONSTRATE INTENTIONALITY Empathetic Engagement | Anticipatory Service | Sense of OwnershipCULTIVATE COMMUNITY Team Collaboration | Community Engagement | Take Time to Celebrate POSITION SUMMARY: The Food & Beverage supervisor is responsible for supporting and overseeing the daily operations of food and beverage service while ensuring exceptional guest experiences, strong operational execution, and adherence to safety standards. This role requires the ability to work across all Durham Hotel concepts, including The Coffee Bar, The Roof, and all catering, banquet, and special event venues The Food & Beverage supervisor will collaborate closely with the Director of Food & Beverage and hotel leadership to drive results aligned with the mission and overall success of the hotel. Key performance objectives include driving revenue, controlling costs, elevating guest and associate satisfaction, and upholding product and service quality. The ideal candidate brings passion and experience in food and beverage operations, demonstrates natural leadership, and inspires teams to exceed expectations. They maintain high service standards, understand brand values deeply, and take pride and ownership in their work. DUTIES AND RESPONSIBILITIES: Service Standards · Responsible for daily operations for scheduled business unit (the Coffee Bar, Roof, and Events/Catering), ensuring service quality and standards established by the Director of Food & Beverage · Attend weekly BEO and manager meetings to receive weekly service focus points, discuss upcoming events and programming, and communicate operational needs or potential service bottlenecks · Work a variety of scheduled floor shifts to fill staffing gaps, support the team, and lead by example; using downtime to identify efficiencies, inspire programming ideas, and recommend training needs · Monitor food quality for consistency, visual appeal, and adherence to guest specifications · Serve as the subject matter expert on the floor-fully understanding the POS, menus, and steps of service for the designated concept Guest Experience · Engage with guests to gather feedback on service and food quality across all outlets · Resolve guest complaints professionally and partner with the Director of F&B for elevated issues · Ensure consistency of guest experience on every shift-monitoring details such as timeliness of setup, staff readiness, menu cleanliness, table conditions, and host presence Financial Performance · Reconcile daily audit materials (e.g., timesheet authorizations, perpetual inventories, void reports, cash drops, guest ledger entries) · Assist in preparing payroll with the F&B Managers each pay period · Partner with F&B managers to review punch clocks and support daily schedule management, helping reduce unnecessary labor overages while ensuring service, operational, and financial goals are met · Collaborate with the Director of F&B and managers to ideate programming and events · Contribute monthly operational commentary that informs the annual budgeting process Health and Safety Standards · Enforce all food safety policies to ensure compliance with FDA and Health Department regulations · Uphold cleaning programs for the assigned business unit and shift, recommending improvements where needed · Enforce Early Bird Night Owl / The Durham human resources policies across all employee and guest interactions Team Retention and Mentorship · Stay informed on hotel updates through websites, newsletters, meetings, and internal communications to keep your teams well-connected to initiatives and programming · Support, coach, and mentor associates to ensure performance aligns with brand and hotel standards, grounded in The Durham's core values · Maintain a high level of daily communication with team members, guests, vendors, and contractors and always with professionalism and maturity · Advocate for and sustain a team culture rooted in service excellence, professionalism, collaboration, fun, learning, and shared success Requirements: QUALIFICATIONS: · Minimum of 1 year of restaurant or bar experience in a guest-facing or operational role · At least 6 months of supervisory or lead experience in food and beverage operations preferred · Ability to obtain Food Handler's Certification and TIPS (or equivalent Responsible Alcohol Service Certification) within six months of hire, as required by state/local regulations · Strong attention to detail and commitment to maintaining high service and operational standards · Demonstrated integrity, professionalism, and a hands-on leadership approach · Experience with Toast POS or similar point-of-sale systems preferred · Strong organizational, operational, and time-management skills with the ability to prioritize in a fast-paced environment · Excellent interpersonal and communication skills, including professionalism in verbal communication, written communication, and guest interaction · Ability to work a flexible schedule, including mornings, evenings, weekends, and holidays, based on business needs · Ability to perform the essential functions of the role, with or without reasonable accommodation. EDUCATION: High School Diploma / GED required Higher education degree in hospitality management or related field or equivalent work experience preferred PHYSICAL ABLITIES: · Ability to be on your feet and alert for extended periods of time · Ability to lift up to 35 lbs. as needed · Continuous use of hands and arms · Continuous bending, reaching, and twisting Note: This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to perform any other job-related duties assigned by their supervisor. COMPENSATION: Begins at $20 per hour, with the possibility of part-time or full-time scheduling based on business needs and candidate fit. As the position grows, there may be opportunities for expanded responsibilities and potential transition into a salaried role. In addition, we offer benefits including paid time off, holiday pay, and employee discounts.

We are urgently hiring a friendly and professional Front Desk Agent to join our busy hotel team. As the face of the hotel, you will provide exceptional customer service by managing guest check-ins and check-outs, handling reservations, and resolving inquiries efficiently. If you have a passion for hospitality and enjoy working in a fast-paced environment, this is the perfect opportunity to grow your career in hotel front desk operations! Benefits: Competitive pay Flexible scheduling Supportive team environment Opportunity for advancement Responsibilities: Greet and assist guests during arrival and departure Process payments and issue room keys Respond promptly to guest questions and concerns Coordinate with housekeeping and maintenance Maintain accurate reservation records

Requirements QUALIFICATIONS: A commitment to cultivating extraordinary guest experiences. Basic knowledge of office equipment required to perform the job. Ability to establish and maintain effective working relationships with co-workers and leaders. Strong problem-solving skills Capable of seeing a task through to completion Strong organizational skills Good knowledge of the English language is mandatory as well as the ability to speak, read and write clearly. Must be able to read and listen to instructions, memos, short correspondences, and messages. Bi-lingual a plus. EDUCATION: High School diploma, general education degree or international equivalent required. EXPERIENCE: Minimum of (1) one year of Customer Service experience, preferably in a resort/hotel Front Office environment LANGUAGE SKILLS: Good knowledge of the English language is mandatory as well as the ability to speak, read and write clearly. Must be able to read and listen to instructions, memos, short correspondences, and messages. Bi-lingual a plus. PHYSICAL ABILITY: Ability to be on your feet and alert for extended periods of time. Ability to lift up to 35 lbs. as needed. Continuous use of hands and arms Continuous bending, reaching, and twisting. Maintains strong personal image and uniform standards. BENEFITS: Employee Discounts on food and non-alcoholic beverages. Full-time employees receive health, dental, vision, and life insurance coverage options. Full-time employees receive Paid Time Off (PTO). Salary Description $16-$17/hour