House of Blues jobs in Miami Beach, FL

Responsible for supporting the ACE teams automated and manual processes related to the Air Promotion, Air analysis and various operational task assignments with the goal of maximizing net ticket revenue for all assigned markets. DUTIES & RESPONSIBILITIES Responsible for ensuring all flights itineraries align with the Air Service Standards. Maintain a strong quality assurance over the middleware automated and manual processes. Review flight recommendations in the GDS platform (Sabre) to select the most economical fare-based on services standards and vessel arrival/departure times. Utilize the middleware platform to identify air cost and routing availability to provide cost favorability and an exceptional guest experience. Identify, escalate, and follow up on any reservation or flight errors in a timely manner with minimal to no impact to guests. Assist with adjustments/rebooking of flight itineraries as needed. Contact guests/travel agents to offer alternate gateways/flight options as needed. Action all Salesforce tasks including but not limited to ticketing, escalations, guest call back etc. Responsible for the actioning of pre-ticketing and post ticketing reports within 24 hours. Perform regression & user acceptance testing for all Cruise and Air related applications. Perform other job-related functions as assigned. QUALIFICATIONS DEGREE TYPE: Associate's Degree FIELD(S) OF STUDY: or any equivalent combination of relevant background and work experience. EXPERIENCE Minimum 2 years' experience with a cruise line/tour operator and/or airline reservations experience. Familiar with airline policy and procedures, and contract pricing, preferred. COMPETENCIES/SKILLS Strong analytical skills to research and resolve discrepancies. Knowledge of or ability to learn revenue management concepts, tools and strategies. Intermediate level proficiency with Microsoft Office. Ability to manage multiple responsibilities at once. Must be able to thoroughly document work as needed. Must be detail oriented and have an ability to work effectively in a team-based environment. Possess excellent written and verbal communication skills. Extensive process knowledge of GDS systems, preferably Sabre. Proficient knowledge in flight patterns, geographical routing, general ticketing standards, major gateways & hubs. CERTIFICATIONS/LICENSES Travel Agency School Certification To Executive Search Firms & Staffing Agencies: NCLH does not accept unsolicited resumes from any agencies. All unsolicited resumes will be considered NCLH property, and NCLH will not be obligated to pay a referral fee. This includes resumes submitted directly to Hiring Managers without contacting the NCLH Human Resources Talent Acquisition Department.

Responsible for leading and executing large scale newbuild entertainment and public space design projects. Oversee all the interior, architectural and entertainment/theatrical infrastructure design aspects from conception through construction and delivery of existing and future newbuilds, ensuring projects are within specifications, budget and schedule. DUTIES & RESPONSIBILITIES Manage, evaluate and coordinate passenger ships entertainment architectural and interior design with internal stakeholders and assigned architects and entertainment consultants. Organize project meetings and provide leadership by using effective verbal and written communication to manage shipbuilder, architects, consultants, and the project team in all phases of the work. This includes developing and promoting teamwork between all the parties. Review designs, drawings and specifications submitted by the shipbuilder, architects and designers considering functionality and operational needs within allocated budget(s). Identify opportunity to optimize construction, lifecycle and the Total Cost of Ownership (TCO) through Value-Engineered Processes. Develop and maintain project timelines and schedules identifying critical paths and key milestones. Partner closely with Entertainment Production and Operations business owners to align on all entertainment and brand requirements. Must have strong knowledge of entertainment technologies and new trends to support Entertainment Technical and business owners initiatives. Prepare and present status reports to executive management. Keep up to date with Regulatory Authorities including USPH and ADA requirements. Must be familiar with the Safety and Environmental Protection Policy and the SEMS and carry out the policies and procedures appropriate for the position. Develop, Manage and Monitor Capital Expenditure Budgets for Owner Furnished Material. Perform other duties as assigned. QUALIFICATIONS DEGREE TYPE: Bachelor's Degree FIELD(S) OF STUDY: Architecture, Interior Design or any equivalent combination of relevant background and experience in entertainment technologies and production. EXPERIENCE 10 years' experience in entertainment technical production required. Minimum of 5 years experience managing large scale projects in the cruise ship industry. COMPETENCIES/SKILLS Excellent communication, computer applications (Microsoft Word, Excel, PowerPoint, E-mail, Auto CAD, Apple Mac) and organizational skills. Must possess a high degree of organizational skills, flexibility, confidentiality, a team player, be capable of performing multiple tasks in a fast-paced environment. Knowledge Entertainment Technologies for Cruise Ships and Land Based projects.

JOB SUMMARY: The Senior Analyst, Marketing Analytics will partner closely with senior marketing leadership to deliver strategic dashboards, ad-hoc analyses, and performance insights that drive data-informed decision-making. This role is responsible for measuring and optimizing marketing effectiveness across campaigns, including promotions, email, direct mail, and paid media. Leveraging cruise consumer behavior data and key performance metrics, the analyst will develop and manage analytics solutions to maximize marketing ROI. This position plays a critical role in supporting growth initiatives across North America and international markets, providing actionable insights to strengthen brand awareness, enhance customer loyalty, and accelerate revenue growth. DUTIES & RESPONSIBILITIES: Own and continuously enhance end-to-end reporting across leads, customer profiles, bookings, web traffic, and multi-channel campaigns to drive performance for Marketing, Sales, Revenue, Executives, and Partners. Leverage advanced database skills to structure, query, and analyze large, complex datasets, delivering actionable insights that fuel data-driven marketing strategies. Navigate ambiguity with confidence, connecting disparate data sources and uncovering meaningful patterns to guide strategic decisions. Ensure data quality, consistency, and accessibility across all measurement platforms to support robust, real-time decision-making. Design and optimize executive-level Tableau dashboards using calculated fields, LOD expressions, and parameters-delivering dynamic, interactive reporting at scale. Deliver audience segmentation and cross-channel performance analysis to refine targeting and maximize marketing ROI. Partner cross-functionally to evolve reporting frameworks and pioneer scalable analytics solutions for complex business challenges. Support quarterly and annual planning through scenario modeling, demand forecasting, and strategic recommendations on marketing investment. Champion analytics best practices-building clear, insight-driven presentations, automating KPI tracking, leading performance readouts, and aligning stakeholders across functions. Perform other job-related functions as assigned. QUALIFICATIONS DEGREE TYPE: Bachelor's Degree FIELD(S) OF STUDY: Data Analytics/Business Intelligence, Marketing, Economics, Computer Science, Business Administration, Finance, Mathematics, or related field. EXPERIENCE: Minimum 3 years of experience in analytical or quantitative roles involving business analysis or marketing analytics. Proven experience designing data visualizations and reporting solutions using Tableau or comparable BI tools. Familiarity with ETL processes and handling complex datasets is preferred but not required. Prior experience in the travel and hospitality industry is a plus but not mandatory. COMPETENCIES/SKILLS: Advanced proficiency in SQL, Tableau, and Excel. Experience with Adobe Analytics is preferred. Knowledge of R and/or Python is a plus but not required. Skilled in developing automated tools and analytics solutions. Excellent written and verbal communication skills, enabling effective collaboration with stakeholders across Marketing Analytics and other teams. Strong ability to manage multiple priorities and deadlines in a fast-paced, dynamic environment. Self-motivated, quality-focused, delivery-oriented, with excellent self-prioritization skills. Passionate about leveraging data to solve complex business problems and drive impactful solutions, with a strong commitment to building a career in analytics.

BASIC PURPOSE: Responsible for providing level 1 technical and operational support for NCLH's Network Operations Center (NOC). Must pro-actively monitor corporate Network Appliances, Server and Application services infrastructure to maintain availability, integrity, confidentiality and performance. Assist in maintaining and communicating documents/reports as needed. POSITION RESPONSIBILITIES: Monitor and analyze network traffic and intrusion detection (IDS) alerts. Assist on all operational support escalations for the company on an enterprise level. Support the In-House NOC shop in a 24/7/365 shift rotating manner/schedule. Execute daily operational tasks/checklists of the Network, System and application production environments to ensure optimal availability and performance. Act as the first point of contact/escalation for all Network, Voice and Application degradation and outages reported by the business and provide Tier 1 level support. Initiate On-Call escalation procedures for available 24/7/365 Senior Network Engineers, Vendor Support, ISP's, Management and all relevant internal IT departments as necessary for additional technical support in the event of a major production issue or outage. Maintain proper documentation including metrics reports on a daily, weekly and monthly time period of all system performance. Communicate with supporting IT team members and management through the process of any major outages reported. Perform other job related functions as assigned. KNOWLEDGE AND EXPERIENCE: EDUCATION: Bachelor's degree in computer science related field of study or any combination of education and/or relevant work experience. Relevant certifications (Microsoft, Linux, Networking etc.) preferred. EXPERIENCE: Minimum 4 years' experience in information technology. 1+ years of experience in Network Engineering (NOC) preferred. Experience with Windows (desktop/server) and Linux operating system a plus. KNOWLEDGE & SKILLS: Ability to successfully obtain one -or equivalent- of the following certifications within 12 months: Network+, Security+, CCNA, etc. Outstanding oral and written communication skills with strong analytical, technical, and problem-solving skills. Ability to work effectively, independent of assistance or supervision. Ability to work outside regular business hours as required including evenings, weekends and holidays to support the NOC's 24/7/365 operation. Understand a variety of network protocols including TCP/IP, UDP, DHCP, FTP, SFTP, ATM, SNMP, SMTP, SSH, SSL, VPN, RDP, HTTP and HTTPS etc. Ability to perform network protocol analysis and raw data capture. Innovative, creative, and extremely responsive, with a strong sense of urgency. Works ethically and with integrity supporting organizational goals, values and commitment to excellence. Maintains confidentiality of information; using information appropriately while fostering collaborative partnerships toward a common goal.

Responsible for compiling, structuring, and analyzing HR data, metrics, and statistics to develop insights and conclusions that help streamline HR processes throughout the organization. DUTIES & RESPONSIBILITIES Gather and compile relevant HR data and metrics from a variety of sources including the human resources information system (HRIS) to drive insights into HR and business performance. Analyze data and statistics for trends and patterns with a focus on turnover, retention, talent acquisition, compensation, and other areas of the business as required. Develop templates and dashboards for reports to make it easier to present findings to senior leadership. Participate in the design, development, and implementation of HR reporting tools. Assist in the growth efforts of HR analytics offerings. Partner with stakeholders to understand data requirements to develop HR reporting tools and services such as dashboard development, to support the department. Regularly produce HR metric reports and share results with HR leadership. Produce actionable reports that show key HR performance indicators, identify areas of improvement into current operations, and display root cause analysis of problems. Communicate findings and insight to management and key stakeholders. Based on metrics and analysis, make recommendations for policies and activities to improve existing HR processes. Provide reporting solutions and respond to ad-hoc report requests across multiple business areas. Ensure data integrity by implementing quality assurance practices. Conduct HRIS testing for system enhancements. Audit the HR systems to ensure data integrity and accuracy. Perform other job-related functions and projects as assigned. QUALIFICATIONS DEGREE TYPE: Bachelor Degree FIELD(S) OF STUDY: Bachelor's Degree in Human Resources Management, Business Administration, Data Analytics, or related field of study; or any equivalent combination of relevant education, skills, training, and experience. EXPERIENCE: Minimum 3 years' experience in HR data analysis. Kibana, PeopleSoft HR, and Tableau experience preferred, experience with other similar data analysis software/tools will be considered. COMPETENCIES/SKILLS Strong proficiency with Microsoft Office suite with special emphasis in Excel. Working knowledge of PeopleSoft, or other HRIS systems, and database management systems. Knowledge of HR best practices, laws, regulations, and policies. Strong knowledge of data analysis techniques, tools, and software. Knowledge of various statistical models, metrics, and KPIs. Strong verbal and written communication skills. Effective interpersonal skills to work with various members in the department and upper management. Ability to maintain discretion and confidentiality due to the sensitive data involved. Critical thinking and problem-solving skills, to resolve data issues and any other barriers to progress. Excellent research and analytical skills to effectively analyze collected data. Strong attention to detail. Ability to handle multiple tasks and priority changes in a fast-paced environment.

JOB SUMMARY: The Director of Tactical Pricing will lead the pricing function, ensuring timely and accurate execution of fare actions, inventory controls, and Revenue Management System (RMS) calibration. This role oversees a team of analysts and managers focused on optimizing revenue through effective pricing operations, while partnering closely with commercial, technical, and systems teams to support broader business goals and ensure alignment across functions. DUTIES & RESPONSIBILITIES: Manage the execution of fare changes, promotions, inventory controls. Lead daily Revenue Management System (RMS) review and validation processes to ensure system recommendations are prioritized and implemented accurately. Monitor inventory actions (e.g., guaranteed cabins, upgrades, Plusgrade, reassignment) to support yield goals and product availability. Manage Revenue Management System (RMS) calibration cycles and define operational thresholds to maximize system accuracy and pricing responsiveness. Supervise a team of pricing analysts/managers and ensure adherence to pricing procedures, deadlines, and data integrity. Provide ongoing training and coaching, emphasizing system fluency, and cross-functional accountability. Review fare setup issues and booking system discrepancies to drive resolution and continuous improvement. Synthesize booking trends, demand shifts, and pricing actions into reports and insights for senior stakeholders. Oversee competitor tracking and macro trend reviews, guiding timely tactical adjustments. Serve as the primary contact for interpreting pricing results and contextualizing actions within commercial planning forums. Lead the end-to-end pricing setup process during Revenue Management System (RMS) updates, seasonal transitions, or itinerary launches. Partner with IT, business analytics, and data science teams to enhance calibration logic, user experience, and dashboard performance metrics. Identify automation and standardization opportunities to improve accuracy and reduce cycle time across the pricing workflow. Align closely with Revenue Management, Marketing, Sales, and Finance to coordinate tactical promotions, booking controls, and deployment plans. Partner with Revenue Management Operations on upgrades, voyage extension strategies, and capacity utilization. Represent pricing in cross-departmental initiatives, including systems upgrades and process reengineering. Perform ad-hoc pricing and revenue analysis. Perform other job-related functions as assigned. QUALIFICATIONS DEGREE TYPE: Bachelor's Degree FIELD(S) OF STUDY: Business, Finance, Economics, Data Science, or a related field; advanced degree (MBA, MS) preferred. EXPERIENCE: Minimum 7 years of pricing, revenue management, or operations experience in the travel, cruise, or hospitality industry. Minimum 3 years of experience managing a team or function. COMPETENCIES/SKILLS: Expertise with Revenue Management Systems (e.g., PROS, Sabre, IDeaS) and data/reporting tools (e.g., Excel, SQL, Tableau, Power BI). Strong command of data quality, best practices, system workflows, and operational processes. Excellent communication and leadership skills, with the ability to manage execution while influencing strategy. To Executive Search Firms & Staffing Agencies: NCLH does not accept unsolicited resumes from any agencies. All unsolicited resumes will be considered NCLH property, and NCLH will not be obligated to pay a referral fee. This includes resumes submitted directly to Hiring Managers without contacting the NCLH Human Resources Talent Acquisition Department.

, pay will be variable by location - See additional job details and benefits below JANITORIAL JOB FUNCTIONS: We only have 3 rules at Chuy's. We can teach you the rest. * Rule #1 - Do everything you can for the customer. * Rule #2 - Keep the restaurant impressively clean and organized. * Rule #3 - Have FUN! Our janitors help to keep our busy dining rooms and kitchens impressively clean and organized. Our janitorial team not only sweeps, mops, and sanitizes all areas, but ensures our customers feel welcome and safe while dining at Chuy's. YOU help welcome our guests to Chuy's making sure they come back again and again! WHY WORK FOR CHUY'S? * Fun, casual environment * Flexible Scheduling - Both full-time and part-time positions available * Great opportunities for growth * Community Involvement * Discounted meals and T-shirts and other benefits READY TO HAVE FUN AGAIN? * YOU can be YOURSELF! * YOU can be UNIQUE! * YOU can HAVE A VOICE! * YOU can work with us to BETTER YOUR COMMUNITY! * YOU can use CHUY'S to HELP REACH YOUR PERSONAL GOALS! * YOU can APPLY TODAY! Equal Opportunity Employer Find out more about our company at ************* Or come see us on Facebook - ******************************************* Come have some fun on our time! Se Habla Espanol. Apply

, pay will be variable by location - See additional job details and benefits below DISHWASHER JOB FUNCTIONS: We only have 3 rules at Chuy's. We can teach you the rest. * Rule #1 - Do everything you can for the customer. * Rule #2 - Keep the restaurant impressively clean and organized. * Rule #3 - Have FUN! Our dishwashers support the Chuy's team by keeping our dishware impressively clean and organized. More than just washing dishes, YOU set the pace for all our employees. Our dishwashers learn how each position operates behind the scenes. This knowledge offers opportunity for growth and helps ensure every customer feels welcome and safe while dining at Chuy's. WHY WORK FOR CHUY'S? * Fun, casual environment * Flexible Scheduling - Both full-time and part-time positions available * Great opportunities for growth * Community Involvement * Discounted meals and T-shirts and other benefits READY TO HAVE FUN AGAIN? * YOU can be YOURSELF! * YOU can be UNIQUE! * YOU can HAVE A VOICE! * YOU can work with us to BETTER YOUR COMMUNITY! * YOU can use CHUY'S to HELP REACH YOUR PERSONAL GOALS! * YOU can APPLY TODAY! Equal Opportunity Employer Find out more about our company at ************* Or come see us on Facebook - ******************************************* Come have some fun on our time! Se Habla Espanol. Apply

Hollywood Seminole Hard Rock Hotel & Casino Hollywood is the flagship casino resort of Hard Rock International, owned by the Seminole Tribe of Florida. This world-renowned entertainment, gaming and hospitality destination unveiled a $1.5 billion expansion on Oct. 24, 2019. New offerings include 638 upscale guestrooms in the first-ever Guitar Hotel, 168 luxury guestrooms and unique swim-up suites in the adjacent Oasis Tower at Seminole Hard Rock Hotel & Casino Hollywood, and 465 newly redesigned guestrooms in Hard Rock Hotel for a combined room count of 1,271 throughout the resort. Additional amenities include the lush, "Bora Bora" style lagoon with private cabanas and butler service; a 42,000 square-foot Rock Spa & Salon; a 13.5-acre recreational water experience for swimming, kayaking and paddle boarding; 19 dining outlets and 20 bars and lounges; an expansive gaming floor with 3,100 slots, 195 table games and a 45-table poker room; 120,000 square feet of premier meeting and convention space including a 38,000 square-foot, carpeted exhibition hall; and a 26,000 square-foot retail promenade. The highly anticipated Hard Rock Live entertainment venue with a 7,000-person capacity, will showcase A-list entertainers, comedy acts, Broadway performances, sporting events and live broadcast productions. The integrated resort is located on 87 acres of the Hollywood Seminole Reservation along State Road 7 (U.S. Highway 441), and is 10 minutes from Fort Lauderdale/Hollywood International Airport and 30 minutes from downtown Miami and Miami International Airport. For more information, visit us online at ********************************** call ************ or follow us: Facebook: SeminoleHardRockHollywood, Twitter: @HardRockHolly, Instagram: @HardRockHolly. Benefits & Perks: We offer rockin' benefits that include Medical, Dental, Vision & Life Insurances, 401K, Paid time off, Annual Bonus Opportunity & much more! Please visit ************************************* to see our full list of benefits! Responsibilities Under the direction of the Beverage Shift Supervisor, the incumbent maintains adequate levels of bar supplies and equipment as required and a high standard of cleanliness to the bar areas to ensure high caliber service to customers. ESSENTIAL JOB FUNCTIONS: * Must adhere to the Seminole Tribe's Policies and Procedures * Maintains bar area relative to supplies, equipment and the removal of empty or soiled articles. * Ensures that ample supplies of glassware, napkins, straws, ice and garnishes are available during service periods. * Completes all established bar setup duties in a timely manner. * Performs work assignments directed by bartender or beverage management. * Knowledge of and adherence to sanitation practices and procedures to ensure that bars and related equipment remain clean, sanitary and odor-free at all times. * Knowledgeable of and adherence to food and beverage department regulations and procedures. * Promotes positive public/employee relations at all times. * Maintains a clean, safe, hazard-free work environment within area of responsibility. * Performs all other related and compatible duties as assigned. Qualifications High school diploma or general education degree (GED) is required. T.I.P.S. certification and Sanitation certification is preferred. WORK ENVIRONMENT: * May be exposed to casino related environmental factors including, but not limited to, second hand smoke and excessive noise. * While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, talk or hear; and taste or smell. The employee must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus. * The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. * The Casino environment is hectic, fast-paced and often crowded and noisy. May be exposed to casino related environmental factors including, but not limited to, second hand smoke, excessive noise and constant exposure to general public. * Must be able to communicate effectively with guests in English, specific to position duties and responsibilities. CLOSING: The Tribal Council gives preference in all of its employment practices to Native Americans. First preference in hiring, training, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements. As part of Seminole Gaming's employment process, final candidates will be required to obtain gaming licensure by completing a background check with Seminole Gaming Compliance and Regulations, prior to an offer being extended. These background checks may include, but are not limited to: * Credit Check * Criminal Background Check * Drug Screen #FBHotJobs DisclaimerWhile this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).

Hollywood Seminole Hard Rock Hotel & Casino Hollywood is the flagship casino resort of Hard Rock International, owned by the Seminole Tribe of Florida. This world-renowned entertainment, gaming and hospitality destination unveiled a $1.5 billion expansion on Oct. 24, 2019. New offerings include 638 upscale guestrooms in the first-ever Guitar Hotel, 168 luxury guestrooms and unique swim-up suites in the adjacent Oasis Tower at Seminole Hard Rock Hotel & Casino Hollywood, and 465 newly redesigned guestrooms in Hard Rock Hotel for a combined room count of 1,271 throughout the resort. Additional amenities include the lush, "Bora Bora" style lagoon with private cabanas and butler service; a 42,000 square-foot Rock Spa & Salon; a 13.5-acre recreational water experience for swimming, kayaking and paddle boarding; 19 dining outlets and 20 bars and lounges; an expansive gaming floor with 3,100 slots, 195 table games and a 45-table poker room; 120,000 square feet of premier meeting and convention space including a 38,000 square-foot, carpeted exhibition hall; and a 26,000 square-foot retail promenade. The highly anticipated Hard Rock Live entertainment venue with a 7,000-person capacity, will showcase A-list entertainers, comedy acts, Broadway performances, sporting events and live broadcast productions. The integrated resort is located on 87 acres of the Hollywood Seminole Reservation along State Road 7 (U.S. Highway 441), and is 10 minutes from Fort Lauderdale/Hollywood International Airport and 30 minutes from downtown Miami and Miami International Airport. For more information, visit us online at ********************************** call ************ or follow us: Facebook: SeminoleHardRockHollywood, Twitter: @HardRockHolly, Instagram: @HardRockHolly. Benefits & Perks: We offer rockin' benefits that include Medical, Dental, Vision & Life Insurances, 401K, Paid time off, Annual Bonus Opportunity & much more! Please visit ************************************* to see our full list of benefits! Responsibilities Under the direction of the Front Desk Manager, the incumbent is responsible for accurate rating of rooms and ensuring the room rack is properly adjusted at all times. Essential Job Functions: * Checking out any vacant and clean (due out) rooms and changing statuses of rooms in the rack. * Running alert date reports * Reviewing out-of-order and off-market rooms on a daily basis for validity. * Answering incoming phone calls and responding to guest requests. * Responding to guests checking out via video check-out. * Offering bell assistance to each guest upon departure and running applicable reports to verify correct room rates. * Perform other duties as assigned. Qualifications High School Diploma or equivalent education required and minimum front desk/hotel experience preferred or an equivalent combination of education and/or experience. Bachelor's degree preferred. Additional Requirements: * Ability to work flexible schedules, including nights, weekends, and holidays as required. * Must possess strong mathematical skills specific to position responsibilities. Work Environment: * While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, talk or hear; and taste or smell. The employee must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus. * The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. * The Casino environment is hectic, fast-paced and often crowded and noisy. May be exposed to casino related environmental factors including, but not limited to, second hand smoke, excessive noise and constant exposure to general public. * Must be able to communicate effectively with guests in English, specific to position duties and responsibilities. Closing: The Tribal Council gives preference in all of its employment practices to Native Americans. First preference in hiring, training, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements. As part of Seminole Gaming's employment process, final candidates will be required to obtain gaming licensure by completing a background check with Seminole Gaming Compliance and Regulations, prior to an offer being extended. These background checks may include, but are not limited to: * Credit Check * Criminal Background Check * Drug Screen #ProfHotJobs DisclaimerWhile this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).

The incumbent in this position is responsible for observing and monitoring Casino operations in order to ensure compliance with Seminole Tribal Gaming Commission (STGC) approved policies and procedures, Tribal Internal Control Standards (TICS), as well as any state compacts and/or federal regulations. The agent is responsible for conducting daily routine observation of activities that occur on the gaming floor, including identifying procedural infractions and/or criminal activity. The individual notifies management and supervisors of any/all suspicious activities and/or irregular circumstances and any other special observation request. The incumbent documents procedural infractions incurred by Casino personnel. This position reports to the STGC Surveillance Manager or Supervisor and is a non-exempt position. Responsibilities The listed duties are only illustrative and are not intended to describe every function that may be performed by this position. The omission of specific statements does not preclude management from assigning specific duties not listed, if such duties are a logical assignment to the position. Observes and monitors Casino operations in order to identify violations of STGC approved policies and procedures, TICS, or to identify theft of Tribal assets. Maintains constant surveillance throughout the Casino, looking to identify irregularities or illegal gaming activities. Monitors the transfer of Casino chips, cash and funds allocated within the Casino as required. Reports to the Supervisor and documents any suspicious activities and/or irregular circumstances occurring on the Casino floor, including infractions incurred by Casino personnel. Maintains daily activity report and completes incident reports to note relevant information including but not limited to irregular customer behavior, theft, or procedural errors made by Casino personnel. Ensures the integrity of the Casino by monitoring and ensuring compliance of gaming machines, covered banked table games, cash operations, and other pertinent Casino departments. Shares all pertinent information with the all shifts in regards to any suspicious and/or irregular activity occurred during their shift. In the event of an emergency, reports all suspicious or unusual activity to the relevant casino individuals. Provides pertinent information to Seminole Police Department (SPD), Fire Department, or Emergency Medical Teams when necessary. Assist with the training and/or mentoring of new employees as needed or directed. Adheres to all Seminole Tribe of Florida policies and procedures. Adheres to the rules and regulations as set by the STGC and works within the guidelines of the TICS. Performs additional related duties as assigned. KNOWLEDGE, SKILLS AND ABILITIES Interest in Seminole Tribe of Florida history, culture and operations. Knowledge of the National Indian Gaming Commission (NIGC) regulations and the Seminole Tribal Gaming Ordinance, Tribal Minimum Internal Control Standards (MICS), STGC Gaming Code and other procedures and standards. Basic/entry level knowledge of principles and practices of surveillance procedures. Basic/entry level knowledge of principles and practices of Casino Gaming procedures. Basic/entry level knowledge of criminal offenses and the regulations concerning Tribal Gaming. Ability to maintain visual attention and mental concentration for significant periods of time. Ability to gather data, analyze, and compile information to prepare clear and concise reports. Ability to detect problems, issues and report information to appropriate personnel. Ability to communicate clearly and concisely, both orally and in writing. Must be able to operate computers, cameras, monitors, radios and other surveillance equipment used in the performance of their tasks. Ability to understand and apply applicable rules, regulations, policies and procedures. Ability to utilize problem-solving techniques. Ability to work independently with little or no supervision. Ability to travel to all STOF Reservations and other locations as necessary. Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers and monetary values. Ability to establish and maintain an effective working relationship with Tribal Members, employees, vendors, and the general public. Ability to serve the STOF public and fellow employees with honesty and integrity in accordance with established rules and procedures. Qualifications High School diploma or equivalent GED required. A minimum of three (3) years of experience working with computers, surveillance cameras and monitors, recording devices and/or hand held communication devices is preferred. Previous Commission, Surveillance, and/or Gaming experience is preferred. Additional relevant experience and education will be considered. Knowledge of criminal offenses and the regulations concerning Tribal Gaming is required. Ability to maintain visual attention and mental concentration for significant periods of time is required. Demonstrate the ability to prepare organized and clear reports. Ability to obtain and maintain an effective working knowledge of the National Indian Gaming Commission (NIGC) regulations and the Seminole Tribal Gaming Ordinance, Tribal Minimum Internal Control Standards (MICS), and other procedures and standards is required. Ability to meet standards established in order to obtain and maintain active the Employee Gaming License, is required. Ability to travel to all STOF Reservations and to work a flexible schedule including evenings, nights, weekends and holidays is required. Due to the nature of the business, all applicants must be 21 years of age or older. PHYSICAL DEMANDSThe position requires the incumbent to perform moderate physical activity. Requires the handling/lifting/carrying of objects up to 15 pounds. Requires standing, walking and/or sitting for more than four (4) hours at a time per day. Requires the ability to maintain visual attention and mental concentration for significant periods of time. WORKING CONDITIONSWorks in a dimly lit, clean, air-conditioned office area, with little noise.

Seminole Classic Casino pioneered Indian gaming when it opened as the country's first large stakes bingo hall in 1979, eventually expanding with gaming machines and poker. The landmark casino is now home to over 1,000 state-of-the-art, newest-title slot machines and other local favorites such as Diamond Lottos, Fort Knox, Pirate's Loot. The gaming leader also offers 24/7 live table game action with games including Blackjack, Baccarat, Spanish 21, Three Card Poker and many more. Seminole Classic Casino also features the Hollywood Hall entertainment pavilion and the Stage Bar, a full-service bar that features live entertainment nightly. Patrons can enjoy the EATstreet dining area with food options such as Soygood, Slice and Mojoe as well as a burger and wing joint named Flying Cow. Our Commitment to Service:We don't have customers, we have Guests. Each visitor is our Guest, just as you have a Guest in your home. You take a certain level of pride when you have an invited Guest in your home. You should take the same pride with every Guest who visits one of our properties. Unparalleled Service isn't just a part of our mission statement at Seminole Gaming; it's a commitment to each and every one of our current and future Guests. Responsibilities Responsible for smooth operation of a specific amount of table games within a gaming pit(s) to include: * Offers the highest possible level of customer service resulting in a maximum level of player enjoyment and return play. * Monitors and adjusts table game limits with respect to gaming volume. * Responsible for handling customer requests, including information, markers, and comps. * Ensures accuracy of all monetary transactions. * Responsible for compliance with all Seminole Gaming's Compliance and Regulations and Federal CTR & SARC regulations. * Responsible for specific table games scheduling for Dealers. * Responsible for maintaining a high level of subordinate performance & productivity. * Responsible for customer enjoyment and satisfaction. ESSENTIAL JOB FUNCTIONS: May include but are not limited to: * Offering the highest possible level of Customer Service resulting in a maximum level of guest enjoyment and return play * Responsible for knowing all policies & procedures of the specific table game he/she is supervising. * Maintaining a work environment that is safe, professional, friendly and conducive to a high level of productivity & performance, as well as, morale. * Works diligently to support the Seminole Gaming's culture and team philosophy throughout the property. * Acts as a role model to all employees and always presents oneself as a credit to Seminole Gaming and encourages other team members to do the same. * Promotes positive public relations and creates an enjoyable atmosphere for all customers. * Amicably resolves customer related problems in a fast paced environment. * Ensures the protection of customer's rewards and credit lines. * Complies with all departmental and Company Policies including Seminole Gaming's business ethics guidelines. * Complies with all regulatory requirements. * Maintains confidentiality of all Seminole Gaming trade secrets and proprietary information including business processes, customer lists, marketing plans and any other confidential information. * Creates and ensures a fun-filled, entertaining and exciting environment. Qualifications * At least two (2) years of table games experience required. * At least one year in a Dual-Rated management level capacity. * Must be knowledgeable in all casino games available at the Seminole Classic Casino. * Must possess excellent communication and customer service skills. * Required exposure to casino related environmental factors, including but not limited to, second hand smoke, excessive noise, and stress related to servicing customers in a high pressure and fast paced environment. * Must be able to stand for an entire shift and be able to move throughout the Casino and/or Hotel areas. * Ability to read and understand all Seminole Tribe of Florida policies and procedures and ability to complete standard Seminole Tribe of Florida forms and reports are required. Must be able to communicate effectively with guests in English, specific to position duties and responsibilities. WORK ENVIRONMENT: * Must be able to work in a smoking environment * Able to lift up to 25 lbs CLOSING: The Tribal Council gives preference in all of its employment practices to Native Americans. First preference in hiring, training, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements. As part of Seminole Gaming's employment process, final candidates will be required to obtain gaming licensure by completing a background check with Seminole Gaming Compliance and Regulations, prior to an offer being extended. These background checks may include, but are not limited to: * Credit Check * Criminal Background Check * Drug Screen

Hollywood Seminole Hard Rock Hotel & Casino Hollywood is the flagship casino resort of Hard Rock International, owned by the Seminole Tribe of Florida. This world-renowned entertainment, gaming and hospitality destination unveiled a $1.5 billion expansion on Oct. 24, 2019. New offerings include 638 upscale guestrooms in the first-ever Guitar Hotel, 168 luxury guestrooms and unique swim-up suites in the adjacent Oasis Tower at Seminole Hard Rock Hotel & Casino Hollywood, and 465 newly redesigned guestrooms in Hard Rock Hotel for a combined room count of 1,271 throughout the resort. Additional amenities include the lush, "Bora Bora" style lagoon with private cabanas and butler service; a 42,000 square-foot Rock Spa & Salon; a 13.5-acre recreational water experience for swimming, kayaking and paddle boarding; 19 dining outlets and 20 bars and lounges; an expansive gaming floor with 3,100 slots, 195 table games and a 45-table poker room; 120,000 square feet of premier meeting and convention space including a 38,000 square-foot, carpeted exhibition hall; and a 26,000 square-foot retail promenade. The highly anticipated Hard Rock Live entertainment venue with a 7,000-person capacity, will showcase A-list entertainers, comedy acts, Broadway performances, sporting events and live broadcast productions. The integrated resort is located on 87 acres of the Hollywood Seminole Reservation along State Road 7 (U.S. Highway 441), and is 10 minutes from Fort Lauderdale/Hollywood International Airport and 30 minutes from downtown Miami and Miami International Airport. For more information, visit us online at ********************************** call ************ or follow us: Facebook: SeminoleHardRockHollywood, Twitter: @HardRockHolly, Instagram: @HardRockHolly. Benefits & Perks: We offer rockin' benefits that include Medical, Dental, Vision & Life Insurances, 401K, Paid time off, Annual Bonus Opportunity & much more! Please visit ************************************* to see our full list of benefits! Responsibilities Under the direction of the Facilities Shift Supervisor, the incumbent adjusts, repairs, troubleshoots and maintains heating, ventilation, air conditioning and refrigeration systems. Essential Job Functions: * Must adhere to the Seminole Tribe's Policies and Procedures. * Performs all preventive maintenance on systems and maintains applicable log books. * Conducts walk-through inspections; changes belts, filters, adjusts air volume dampers, checks gauges, coils, drain lines, bleeds gas lines, resets compressors, check unit sensors, relocates ductwork and troubleshoots to locate sources and cause of malfunction. * Assists with estimating parts, supplies, equipment and labor hours needed to complete assigned repairs and monitors computer for malfunctions. * Maintains quality of air, air flow and temperature at on and off-site facilities; adjusts valves to regulate temperature of lubrication oil and flow of water through system. * Records gauge readings, repairs completed and time lost due to inoperative equipment. * Maintains technical logs and records all relevant data as appropriate. * Knowledge of Seminole Hard Rock Hotel & Casino's policies, procedures and schedules to insure minimal interruption to business operations and to prioritize projects appropriately. * Promotes positive public/employee relations at all times. * Maintains a clean, safe, hazard-free work environment within area of responsibility. Performs all other related and compatible/non-compatible duties as assigned. Qualifications High school diploma or technical certificate as well as a minimum of three (3) to five (5) years' experience with commercial/industrial equipment or an equivalent combination of education and/or experience. Work Environment: * May be exposed to casino related environmental factors including, but not limited to, second hand smoke and excessive noise. * While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, talk or hear; and taste or smell. The employee must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus. * The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. * The Casino environment is hectic, fast-paced and often crowded and noisy. May be exposed to casino related environmental factors including, but not limited to, second hand smoke, excessive noise and constant exposure to general public. Closing: The Tribal Council gives preference in all of its employment practices to Native Americans. First preference in hiring, training, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements. As part of Seminole Gaming's employment process, final candidates will be required to obtain gaming licensure by completing a background check with Seminole Gaming Compliance and Regulations, prior to an offer being extended. These background checks may include, but are not limited to: * Credit Check * Criminal Background Check * Drug Screen #ProfHotJobs Disclaimer While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).

, pay will be variable by location - plus tips. BUSSER JOB FUNCTIONS: We only have 3 rules at Chuy's. We can teach you the rest. * Rule #1 - Do everything you can for the customer. * Rule #2 - Keep the restaurant impressively clean and organized. * Rule #3 - Have FUN! Our bussers help to keep our restaurants impressively clean and organized. YOU will work in our busy dining rooms to help keep our kitchen and server teams running smoothly and efficiently. YOU will not only clear and sanitize all tables and surfaces, sweep floors, refill ice, and restock wait stations, but YOUR hard work ensures every customer feels welcome and safe to return to Chuy's again and again. WHY WORK FOR CHUY'S? * Fun, casual environment * Flexible Scheduling - Both full-time and part-time positions available * Great opportunities for growth * Community Involvement * Discounted meals and T-shirts and other benefits READY TO HAVE FUN AGAIN? * YOU can be YOURSELF! * YOU can be UNIQUE! * YOU can HAVE A VOICE! * YOU can work with us to BETTER YOUR COMMUNITY! * YOU can use CHUY'S to HELP REACH YOUR PERSONAL GOALS! * YOU can APPLY TODAY! Equal Opportunity Employer Find out more about our company at ************* Or come see us on Facebook - ******************************************* Come have some fun on our time! Se Habla Espanol. Apply

Our Commitment to Service: We don't have customers, we have Guests. Each visitor is our Guest, just as you have a Guest in your home. You take a certain level of pride when you have an invited Guest in your home. You should take the same pride with every Guest who visits one of our properties. Unparalleled Service isn't just a part of our mission statement at Seminole Gaming; it's a commitment to each and every one of our current and future Guests. Responsibilities The incumbent in this position is responsible for providing extraordinary service to both the internal and external guest. The incumbent is also responsible for providing prompt, accurate, and courteous dealing service to players in accordance with standard procedures and for maintaining the integrity of the game, as well as for explaining aspects of Poker to players unfamiliar with the games. Essential job Functions: * Provides extraordinary guest service, positively effects interactions with guests and team members, and has the resiliency to deal with difficult guests in all types of business conditions and the ability to work harmoniously with coworkers. * Provides prompt, accurate, and courteous service to players, utilizing the highest degree of technical skill in dealing while adhering to established standard policies and procedures. * Processes all cash and maintains proper handling and accounting for assigned property items. * Maintains an intimate and sound understanding of all standards, policies, and procedures, including general policies and procedures of Poker. * Requires finger dexterity so as to be able to shuffle and deal cards. * Must be able to see and read so as to be able to identify cards and pay and collect bets or rake. * Must have 100% hearing ability to react to customer bets and supervisors' gaming decisions. * Must be able to bend, reach, and twist so as to collect bets, deal cards, etc. * Must be able to sit for long periods of time. * Must be able to provide adequate games protection at all times. * Must be flexible to work varying shifts and time schedules. * This position spends majority of shift on the casino floor, and is subject to varying levels of crowds, noise, and smoke, the severity of which depends upon customer volume. * Announces winning hand to players. * Verifies beginning and ending chip and money balances and confirms supporting documentation. Receives fills and distributes credits. * Ensures that wagers are placed before cards are dealt. Service Initiative: * Create and ensure a fun-filled, entertaining and exciting environment with the five F's - Fast, Fun, Friendly, Fresh and Focused * Treat Guests with a sense of caring and individuality while effectively identifying their specific needs * Inform Supervisor of Guest needs which may require special accommodations * Show special recognition of frequent Guests * Maintain a safe, clean and comfortable environment for Guests at all times * Consistently welcome Guests, thank them for their patronage, seek ways to make them comfortable and express the desire to have them return * Present a neat, clean and well-groomed appearance at all times * Maintain constant awareness of services, promotions, and events offered at the facility and inform Guests * Handle Team Member and Guest concerns/dissatisfaction and disputes timely and professionally to the Team Member/Guest satisfaction, while maintaining financial responsibility * Promote positive public relations and create an enjoyable atmosphere for all * Inspect and ensure a clean, safe working environment, notify appropriate departments to handle deficient situations * Maintain a professional and positive relationship with vendors, Guests and co-workers * Create a work environment that is safe, professional, friendly and conducive to a high level of morale, productivity and performance * Exhibit conduct in accordance with all Gaming Commission Regulations and Seminole Tribe of Florida departmental policies and procedures * Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service by discretely notifying appropriate management of concerns * Ensure prompt and discrete notification to management and/or the Ethics Hotline of any observation of illegal acts or internal ethics violations Qualifications * Ability to deliver a service level which creates an atmosphere that makes our guests want to return, giving each guest a positive, memorable entertainment experience. * Demonstrated proficiency in dealing poker or any of the required games, acquired through training or experience. * Commitment to routinely go above and beyond in the accomplishment of position responsibilities in an effort to play a role in the achievement of organizational goals. * Must present an image of excitement, enthusiasm, and outgoing personality, while being able to project a professional appearance. * Must be able to perform basic mathematical functions. Work Environment: * May be exposed to casino related environmental factors including, but not limited to, second hand smoke and excessive noise. * While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, and talk or hear. Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus. * The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. * The Casino environment is hectic, fast-paced and often crowded and noisy. May be exposed to casino related environmental factors including, but not limited to, second hand smoke, excessive noise and constant exposure to general public. Closing: The Tribal Council gives preference in all of its employment practices to Native Americans. First preference in hiring, training, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements. As part of Seminole Gaming's employment process, final candidates will be required to obtain gaming licensure by completing a background check with Seminole Gaming Compliance and Regulations, prior to an offer being extended. These background checks may include, but are not limited to: * Credit Check * Criminal Background Screening Disclaimer While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).

Hollywood Seminole Hard Rock Hotel & Casino Hollywood is the flagship casino resort of Hard Rock International, owned by the Seminole Tribe of Florida. This world-renowned entertainment, gaming and hospitality destination unveiled a $1.5 billion expansion on Oct. 24, 2019. New offerings include 638 upscale guestrooms in the first-ever Guitar Hotel, 168 luxury guestrooms and unique swim-up suites in the adjacent Oasis Tower at Seminole Hard Rock Hotel & Casino Hollywood, and 465 newly redesigned guestrooms in Hard Rock Hotel for a combined room count of 1,271 throughout the resort. Additional amenities include the lush, "Bora Bora" style lagoon with private cabanas and butler service; a 42,000 square-foot Rock Spa & Salon; a 13.5-acre recreational water experience for swimming, kayaking and paddle boarding; 19 dining outlets and 20 bars and lounges; an expansive gaming floor with 3,100 slots, 195 table games and a 45-table poker room; 120,000 square feet of premier meeting and convention space including a 38,000 square-foot, carpeted exhibition hall; and a 26,000 square-foot retail promenade. The highly anticipated Hard Rock Live entertainment venue with a 7,000-person capacity, will showcase A-list entertainers, comedy acts, Broadway performances, sporting events and live broadcast productions. The integrated resort is located on 87 acres of the Hollywood Seminole Reservation along State Road 7 (U.S. Highway 441), and is 10 minutes from Fort Lauderdale/Hollywood International Airport and 30 minutes from downtown Miami and Miami International Airport. For more information, visit us online at ********************************** call ************ or follow us: Facebook: SeminoleHardRockHollywood, Twitter: @HardRockHolly, Instagram: @HardRockHolly. Benefits & Perks: We offer rockin' benefits that include Medical, Dental, Vision & Life Insurances, 401K, Paid time off, Annual Bonus Opportunity & much more! Please visit ************************************* to see our full list of benefits!

OUR COMMITMENT TO SERVICE: We don't have customers, we have Guests. Each visitor is our Guest, just as you have a Guest in your home. You take a certain level of pride when you have an invited Guest in your home. You should take the same pride with every Guest who visits one of our properties. Unparalleled Service isn't just a part of our mission statement at Seminole Gaming; it's a commitment to each and every one of our current and future Guests. Responsibilities JOB SUMMARY: Under the direction of the Chef, the incumbent assists with preparation of foods in assigned kitchen outlet. All duties are to be performed in accordance with departmental and Seminole Casino Coconut Creek policies, practices and procedures, as well as within the framework and intent of the Seminole Casino Coconut Creek. SERVICE INITIATIVE: * Create and ensure a fun-filled, entertaining and exciting environment with the five F's - Fast, Fun, Friendly, Fresh and Focused * Treat Guests with a sense of caring and individuality while effectively identifying their specific needs * Inform Supervisor of Guest needs which may require special accommodations * Show special recognition of frequent Guests * Maintain a safe, clean and comfortable environment for Guests at all times * Consistently welcome Guests, thank them for their patronage, seek ways to make them comfortable and express the desire to have them return * Present a neat, clean and well-groomed appearance at all times * Maintain constant awareness of services, promotions, and events offered at the facility and inform Guests * Handle Team Member and Guest concerns/dissatisfaction and disputes timely and professionally to the Team Member/Guest satisfaction, while maintaining financial responsibility * Promote positive public relations and create an enjoyable atmosphere for all * Inspect and ensure a clean, safe working environment, notify appropriate departments to handle deficient situations * Maintain a professional and positive relationship with vendors, Guests and co-workers * Create a work environment that is safe, professional, friendly and conducive to a high level of morale, productivity and performance * Exhibit conduct in accordance with all Gaming Commission Regulations and Seminole Tribe of Florida departmental policies and procedures * Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service by discretely notifying appropriate management of concerns * Ensure prompt and discrete notification to management and/or the Ethics Hotline of any observation of illegal acts or internal ethics violations Qualifications QUALIFICATIONS: * High school diploma or GED and/or a culinary apprenticeship or an AOS degree from a culinary institution is preferred, or an equivalent combination of education and/or work experience. * Must possess a knowledge of sanitation and quality food preparation techniques. WORK ENVIRONMENT: * May be exposed to casino related environmental factors including, but not limited to, second hand smoke and excessive noise. * While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, and talk or hear. Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus. * The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. * The Casino environment is hectic, fast-paced and often crowded and noisy. May be exposed to casino related environmental factors including, but not limited to, second hand smoke, excessive noise and constant exposure to general public. CLOSING: The Tribal Council gives preference in all of its employment practices to Native Americans. First preference in hiring, training, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements. As part of Seminole Gaming's employment process, final candidates will be required to obtain gaming licensure by completing a background check with Seminole Gaming Compliance and Regulations, prior to an offer being extended. These background checks may include, but are not limited to: * Credit Check * Criminal Background Check Disclaimer While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).

Norwegian Cruise Line is the innovator in cruise travel with a 47-year history of breaking the boundaries of traditional cruising, most notably with the introduction of Freestyle Cruising which revolutionized the industry by giving guests more freedom and flexibility. Today, Norwegian invites guests to “Feel Free” on one of 14 purpose-built Freestyle Cruising ships, providing guests the opportunity to enjoy a relaxed, resort style cruise vacation on some of the newest and most contemporary ships at sea. Recently, the line was named “Europe's Leading Cruise Line” for the sixth consecutive year, as well as “Caribbean's Leading Cruise Line” and “World's Leading Large Ship Cruise Line” by the World Travel Awards. Norwegian Cruise Line is also listed as one of America's Best Employers on Forbes List. Norwegian Cruise Line is the official cruise line of the Miami Dolphins/Sun Life Stadium, The New York Knicks, Blue Man Group and Legends in Concert; and the official cruise line partner of The GRAMMY Awards and is an official partner of the Rockettes and Radio City Music Hall. Job Description DUTIES AND RESPONSIBILITIES: Promotes sales to direct consumers by initiating calls, acting on leads and/or prospects in order to identify travel needs, present/explain Norwegian Cruise Line products and make travel recommendations. Establishes and maintains quality customer relationships by delivering exceptional customer service, establishing rapport, identifying and meeting customer needs and expectations to include meeting customer retention goals and following up with consumers as necessary, in order to close sale and meet/exceed revenue goals. Builds and maintains effective relationships with new and existing consumers. Maintains consumer prospect lists/contact database in order to identify client travel trends; Proactively and consistently seeks opportunities to promote and sell Norwegian Cruise Line products based on client travel history. Acquires in depth industry and company knowledge in order to articulate cruise product features, benefits, pricing and make recommendations to include promotions, itineraries, and auxiliary products such as stateroom upgrades, onboard credits and other shipboard amenities. Attends and actively participates in daily team meetings or relevant sales training in order to ensure appropriate sales techniques are being used and accurate information is being communicated to direct consumers. Participates in department approved mass e-mail campaigns targeting specific guests' profiles. Perform other job related functions as assigned. Qualifications EDUCATION: High School Diploma or equivalent; Bachelor's degree in Marketing, Business Administration or related field preferred. EXPERIENCE: Minimum one year of sales experience; 2 years sales experience preferred. Cruise sales a plus. Additional Information KNOWLEDGE & SKILLS: Must have excellent verbal communication skills, in order to effectively communicate with direct guests on the telephone and internally. Maintain strong working knowledge of Norwegian Cruise Line products, including current fleet and ship itineraries. Proven record of excellent customer service and retention skills. Must be able to multi-task and work in a high energy sales environment that is goal/quota driven. Problem solving, research and resolution skills. Negotiation skills and ability to think through solutions is required in order to balance the interest of the guests and guest satisfaction while ensuring revenue and adherence to Norwegian's program guidelines. Customer service skills. Adherence to dress code is strictly enforced. *Please Apply Online At *******************************************************

OUR COMMITMENT TO SERVICE: We don't have customers, we have Guests. Each visitor is our Guest, just as you have a Guest in your home. You take a certain level of pride when you have an invited Guest in your home. You should take the same pride with every Guest who visits one of our properties. Unparalleled Service isn't just a part of our mission statement at Seminole Gaming; it's a commitment to each and every one of our current and future Guests. Responsibilities The Bartender's duties include, but are not limited to mixing and serving alcoholic and non-alcoholic drinks to guests and while maintaining the high standard of cleanliness of each bar area according to established policies. They will ensure a positive guest experience and interact and service guests in a cordial and gracious manner. SERVICE INITIATIVE: * Create and ensure a fun-filled, entertaining and exciting environment with the five F's - Fast, Fun, Friendly, Fresh and Focused * Treat Guests with a sense of caring and individuality while effectively identifying their specific needs * Inform Supervisor of Guest needs which may require special accommodations * Show special recognition of frequent Guests * Maintain a safe, clean and comfortable environment for Guests at all times * Consistently welcome Guests, thank them for their patronage, seek ways to make them comfortable and express the desire to have them return * Present a neat, clean and well-groomed appearance at all times * Maintain constant awareness of services, promotions, and events offered at the facility and inform Guests * Handle Team Member and Guest concerns/dissatisfaction and disputes timely and professionally to the Team Member/Guest satisfaction, while maintaining financial responsibility * Promote positive public relations and create an enjoyable atmosphere for all * Inspect and ensure a clean, safe working environment, notify appropriate departments to handle deficient situations * Maintain a professional and positive relationship with vendors, Guests and co-workers * Create a work environment that is safe, professional, friendly and conducive to a high level of morale, productivity and performance * Exhibit conduct in accordance with all Gaming Commission Regulations and Seminole Tribe of Florida departmental policies and procedures * Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service by discretely notifying appropriate management of concerns * Ensure prompt and discrete notification to management and/or the Ethics Hotline of any observation of illegal acts or internal ethics violations ESSENTIAL JOB FUNCTIONS: * Prepares all drinks in accordance with established recipes. * Serves guests and servers according to established policy. * Responsible for checks issued to him/her and acts as a cashier in front and service bars, except on casino floor. * Responsible for the receipt of monies and settlement of guest checks in accordance with all appropriate policies. * Maintains a clean, safe, hazard-free work environment within area of responsibility. * Ensure a positive guest experience * Interact and service guests in a cordial and gracious manner while being able to present a professional experience * Exhibit conduct in accordance with all Gaming Commission Regulations and Seminole Tribe of Florida departmental policies and procedures * Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service by discretely notifying appropriate management of concerns and observations Qualifications * High school diploma or general education degree (GED) is required as well as certificate in Mixology. * Minimum of two (2) years in high volume bartending. T.I.P.S. certification and Sanitation certification is preferred. * Basic mathematical skills specific to job responsibilities are required, to include ability to add, subtract, multiply and divide specific to position responsibilities. * Frequent lifting/carrying of weights over 25 pounds, reaching, stooping, squatting, and bending. WORK ENVIRONMENT: * May be exposed to casino related environmental factors including, but not limited to, second hand smoke and excessive noise. * While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, and talk or hear. Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus.The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. * The Casino environment is hectic, fast-paced and often crowded and noisy. May be exposed to casino related environmental factors including, but not limited to, second hand smoke, excessive noise and constant exposure to general public. CLOSING: The Tribal Council gives preference in all of its employment practices to Native Americans. First preference in hiring, training, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements. As part of Seminole Gaming's employment process, final candidates will be required to obtain gaming licensure by completing a background check with Seminole Gaming Compliance and Regulations, prior to an offer being extended. These background checks may include, but are not limited to: * Credit Check * Criminal Background Check * Drug Screen Disclaimer While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).