Operation Supervisor jobs at House of Blues

One of the best-known names in cruising, Princess is the world's leading international premium cruise line and tour company, carrying millions of guests each year to hundreds of destinations around the globe. We give our guests the Medallion Class experience others simply cannot. The Love Boat promises something for everyone. We are looking for an amazing Supervisor, Performance Operations, to fill this role, which is based remotely. The Supervisor, Operations, provides daily leadership and support to a team of Guest Support Specialists who deliver world-class service on behalf of Princess Cruise Lines. This role ensures consistent performance in quality, productivity, and service standards while fostering a positive and engaging team culture. Here is a summary of what Princess is looking for in its Supervisor, Performance Operations. Is this you? **Responsibilities** + Lead a team of Guest Support Specialists to meet and exceed daily service level, quality, and productivity targets. + Conduct daily huddles, one-on-ones, and performance check-ins to provide feedback and guidance. + Monitor live operations (queues, dashboards, adherence) and make real-time adjustments to ensure service stability. + Recognize top performers and address performance gaps through coaching and action plans. + Act as the first escalation point for complex guest issues, ensuring timely and accurate resolution. + Maintain brand voice and professionalism across all guest interactions and communication channels. + Support special service situations (e.g., post-cruise escalations, social media inquiries, photo support) with accuracy and empathy. + Monitor KPIs, attendance, and workforce adherence to ensure operational consistency. + Compile and analyze team reports to identify performance trends and share insights with management. + Implement process updates and new initiatives rolled out by the Manager or corporate teams. + Support onboarding and training of new team members, reinforcing key operational procedures and service standards. + Encourage team engagement through recognition, collaboration, and open communication. + Provide feedback to leadership regarding tools, policies, or process improvements that enhance efficiency and guest satisfaction. + Performs other duties as assigned. **Requirements** + Bachelor's degree required + 3+ years of experience in strategy and/or project management, preferably in hospitality, cruise, or travel industries. + Proven ability to lead cross-functional initiatives and deliver measurable outcomes + Strong analytical, communication, and stakeholder management skills + Ability to thrive in a fast-paced, matrixed environment. **What You Can Expect** + Cruise and Travel Privileges for You and Your Family + Health Benefits + 401(k) + Employee Stock Purchase Plan + Training & Professional Development + Tuition & Professional Certification Reimbursement + Rewards & Incentives **Our Culture... Stronger Together** Our highest responsibility and top priority is compliance, environmental protection and the health, safety and well-being of our guests, the people in the communities we touch and serve, and our shipboard and shoreside employees. Please visit our site to learn more about our Culture Essentials, Corporate Vision Statement and our Core Values at: ******************************************************* Princess is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. **Americans with Disabilities Act (ADA)** Princess will provide reasonable accommodations with the application process, upon your request, as required to comply with applicable laws. If you have a disability and require assistance in this application process, please contact ********************************** **\#PCL**

One of the best-known names in cruising, Princess is the world's leading international premium cruise line and tour company, carrying millions of guests each year to hundreds of destinations around the globe. We give our guests the Medallion Class experience others simply cannot. The Love Boat promises something for everyone. We are looking for an amazing Supervisor, Performance Operations, to fill this role, which is based remotely. The Supervisor, Operations, provides daily leadership and support to a team of Guest Support Specialists who deliver world-class service on behalf of Princess Cruise Lines. This role ensures consistent performance in quality, productivity, and service standards while fostering a positive and engaging team culture. Here is a summary of what Princess is looking for in its Supervisor, Performance Operations. Is this you? Responsibilities Lead a team of Guest Support Specialists to meet and exceed daily service level, quality, and productivity targets. Conduct daily huddles, one-on-ones, and performance check-ins to provide feedback and guidance. Monitor live operations (queues, dashboards, adherence) and make real-time adjustments to ensure service stability. Recognize top performers and address performance gaps through coaching and action plans. Act as the first escalation point for complex guest issues, ensuring timely and accurate resolution. Maintain brand voice and professionalism across all guest interactions and communication channels. Support special service situations (e.g., post-cruise escalations, social media inquiries, photo support) with accuracy and empathy. Monitor KPIs, attendance, and workforce adherence to ensure operational consistency. Compile and analyze team reports to identify performance trends and share insights with management. Implement process updates and new initiatives rolled out by the Manager or corporate teams. Support onboarding and training of new team members, reinforcing key operational procedures and service standards. Encourage team engagement through recognition, collaboration, and open communication. Provide feedback to leadership regarding tools, policies, or process improvements that enhance efficiency and guest satisfaction. Performs other duties as assigned. Requirements Bachelor's degree required 3+ years of experience in strategy and/or project management, preferably in hospitality, cruise, or travel industries. Proven ability to lead cross-functional initiatives and deliver measurable outcomes Strong analytical, communication, and stakeholder management skills Ability to thrive in a fast-paced, matrixed environment. What You Can Expect Cruise and Travel Privileges for You and Your Family Health Benefits 401(k) Employee Stock Purchase Plan Training & Professional Development Tuition & Professional Certification Reimbursement Rewards & Incentives Our Culture… Stronger Together Our highest responsibility and top priority is compliance, environmental protection and the health, safety and well-being of our guests, the people in the communities we touch and serve, and our shipboard and shoreside employees. Please visit our site to learn more about our Culture Essentials, Corporate Vision Statement and our Core Values at: *************************************************** Princess is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. Americans with Disabilities Act (ADA) Princess will provide reasonable accommodations with the application process, upon your request, as required to comply with applicable laws. If you have a disability and require assistance in this application process, please contact ********************************** #PCL

One of the best-known names in cruising, Princess is the world's leading international premium cruise line and tour company, carrying millions of guests each year to hundreds of destinations around the globe. We give our guests the Medallion Class experience others simply cannot. The Love Boat promises something for everyone. We are looking for an amazing Supervisor, Performance Operations, to fill this role, which is based remotely. The Supervisor, Operations, provides daily leadership and support to a team of Guest Support Specialists who deliver world-class service on behalf of Princess Cruise Lines. This role ensures consistent performance in quality, productivity, and service standards while fostering a positive and engaging team culture. Here is a summary of what Princess is looking for in its Supervisor, Performance Operations. Is this you? Responsibilities * Lead a team of Guest Support Specialists to meet and exceed daily service level, quality, and productivity targets. * Conduct daily huddles, one-on-ones, and performance check-ins to provide feedback and guidance. * Monitor live operations (queues, dashboards, adherence) and make real-time adjustments to ensure service stability. * Recognize top performers and address performance gaps through coaching and action plans. * Act as the first escalation point for complex guest issues, ensuring timely and accurate resolution. * Maintain brand voice and professionalism across all guest interactions and communication channels. * Support special service situations (e.g., post-cruise escalations, social media inquiries, photo support) with accuracy and empathy. * Monitor KPIs, attendance, and workforce adherence to ensure operational consistency. * Compile and analyze team reports to identify performance trends and share insights with management. * Implement process updates and new initiatives rolled out by the Manager or corporate teams. * Support onboarding and training of new team members, reinforcing key operational procedures and service standards. * Encourage team engagement through recognition, collaboration, and open communication. * Provide feedback to leadership regarding tools, policies, or process improvements that enhance efficiency and guest satisfaction. * Performs other duties as assigned. Requirements * Bachelor's degree required * 3+ years of experience in strategy and/or project management, preferably in hospitality, cruise, or travel industries. * Proven ability to lead cross-functional initiatives and deliver measurable outcomes * Strong analytical, communication, and stakeholder management skills * Ability to thrive in a fast-paced, matrixed environment. What You Can Expect * Cruise and Travel Privileges for You and Your Family * Health Benefits * 401(k) * Employee Stock Purchase Plan * Training & Professional Development * Tuition & Professional Certification Reimbursement * Rewards & Incentives Our Culture… Stronger Together Our highest responsibility and top priority is compliance, environmental protection and the health, safety and well-being of our guests, the people in the communities we touch and serve, and our shipboard and shoreside employees. Please visit our site to learn more about our Culture Essentials, Corporate Vision Statement and our Core Values at: *************************************************** Princess is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. Americans with Disabilities Act (ADA) Princess will provide reasonable accommodations with the application process, upon your request, as required to comply with applicable laws. If you have a disability and require assistance in this application process, please contact ********************************** #PCL

Start your journey with BCD: Grow, connect, collaborate and celebrate with our global team Supervisor, Operations (Remote) Full time, United States Shift: Between 11:30 a.m. and 10:00 p.m. CST Scheduling options: Either five 8-hour shifts (5x8) or four 10-hour shifts (4x10) In this role, you will be responsible for day-to-day management of a travel consultant team, including managing key performance indicators (KPI), workload, providing assistance, and coaching. As the Operations Supervisor you will also be the primary point of contact for the team members and actively coach and develop the team to meet and exceed all performance targets. As a Supervisor Operations, you will * Provide leadership to a team of travel consultants * Collaborate with performance data to maximize the effectiveness of the team * Develop learning programs for closing own short- and long-term competency gaps * Provide the client with the required industry information, such as low fares, exchange costs, and penalties * Maintain knowledge of necessary regulations (DOT, TSA, passports, visas, etc.) * Monitor global distribution systems (GDS) queues daily to maintain quality control About you * Proficiency in GDS * Strong knowledge of airline ticketing, fare calculations, and reissues * Familiarity with corporate travel policies * Excellent communication and interpersonal skills to manage a team * Problem-solving skills to handle travel disruptions, escalations, and operational challenges * Customer service orientation to ensure high client satisfaction * Analytical mindset to optimize workflows and improve efficiency About us We're a market leader in travel management: We help people and companies travel smart and achieve more, and our clients include some of the world's best-known and most innovative business and consumer brands. We operate in more than 100 countries, and the majority of our 10,000+ people work virtually (because a 10-second commute usually makes awesome sense). We're committed to sustainability and to driving success for our customers, our business and ourselves. Learn more about BCD Travel. Your life at BCD Working at BCD means connecting, collaborating and celebrating. You'll be part of a virtual, dynamic and flexible work environment that fosters a good work-life balance so you can focus on what makes you happy. But don't just take our word for it! Hear why people join BCD and more about the great perks of Life at BCD. You'll be offered * Flexible working hours and work-from-home or remote opportunities * Opportunities to grow your skillset and career * Generous vacation days so you can rest and recharge * A compensation package that feels fair to you, including mental, physical, and financial wellbeing tools * Travel industry professional perks and discounts * An inclusive work environment where diversity is celebrated At BCD Travel we value you, our culture and success is defined by you. We carefully consider a wide range of compensation factors, including your professional background and experience. The salary range for candidates in applicable jurisdictions in the US for the position of Supervisor, Operations is between $60,000 and $71,000. The actual pay depends on your skills, qualifications, experience and geographical location. We reserve the right to change schedules to accommodate operational needs. Flexibility in scheduling is a core requirement of the role. Ready to join the journey? Apply now! We're dedicated to building a diverse, inclusive and authentic workplace. If you're excited about a role, but your experience doesn't align perfectly, we still encourage you to apply. We are committed to providing reasonable and necessary accommodations to ensure all employees can perform their roles effectively. For accommodation requests or further information, contact our Talent Acquisition department at *********************. #LI-Remote #LI-LR1 Apply now "

Start your journey with BCD: Grow, connect, collaborate and celebrate with our global team Supervisor, Operations (Remote) Full time, United States For this role, you will need to work West Coast hours. In this role, you will be responsible for day-to-day management of a travel consultant team, including managing key performance indicators (KPI), workload, providing assistance, and coaching. As the Operations Supervisor you will also be the primary point of contact for the team members and actively coach and develop the team to meet and exceed all performance targets. As a Supervisor Operations, you will * Provide leadership to a team of travel consultants * Collaborate with performance data to maximize the effectiveness of the team * Develop learning programs for closing own short- and long-term competency gaps * Provide the client with the required industry information, such as low fares, exchange costs, and penalties * Maintain knowledge of necessary regulations (DOT, TSA, passports, visas, etc.) * Monitor global distribution systems (GDS) queues daily to maintain quality control About you * Proficiency in GDS platforms * Strong knowledge of airline ticketing, fare calculations, and reissues * Familiarity with corporate travel policies * Excellent communication and interpersonal skills to manage a team * Problem-solving skills to handle travel disruptions, escalations, and operational challenges * Customer service orientation to ensure high client satisfaction * Analytical mindset to optimize workflows and improve efficiency About us We're a market leader in travel management: We help people and companies travel smart and achieve more, and our clients include some of the world's best-known and most innovative business and consumer brands. We operate in more than 100 countries, and the majority of our 10,000+ people work virtually (because a 10-second commute usually makes awesome sense). We're committed to sustainability and to driving success for our customers, our business and ourselves. Learn more about BCD Travel. Your life at BCD Working at BCD means connecting, collaborating and celebrating. You'll be part of a virtual, dynamic and flexible work environment that fosters a good work-life balance so you can focus on what makes you happy. But don't just take our word for it! Hear why people join BCD and more about the great perks of Life at BCD. You'll be offered * Flexible working hours and work-from-home or remote opportunities * Opportunities to grow your skillset and career * Generous vacation days so you can rest and recharge * A compensation package that feels fair to you, including mental, physical, and financial wellbeing tools * Travel industry professional perks and discounts * An inclusive work environment where diversity is celebrated At BCD Travel we value you, our culture and success is defined by you. We carefully consider a wide range of compensation factors, including your professional background and experience. The salary range for candidates in applicable jurisdictions in the US for the position of Supervisor Operations is between $60,000 and $70,000. The actual pay depends on your skills, qualifications, experience and geographical location. We reserve the right to change schedules to accommodate operational needs. Flexibility in scheduling is a core requirement of the role. Ready to join the journey? Apply now! We're dedicated to building a diverse, inclusive and authentic workplace. If you're excited about a role, but your experience doesn't align perfectly, we still encourage you to apply. We are committed to providing reasonable and necessary accommodations to ensure all employees can perform their roles effectively. For accommodation requests or further information, contact our Talent Acquisition department at *********************. #LI-Remote #LI-LR1 Apply now "

Job Overview:Fleet Operations Supervisor - Columbus, OH Supervises the activities of the fleet required for the operations of an organization. Assigns, schedules, and coordinates activities of personnel and vendors. Keeps records of work in process and completed works along with employee time and materials. Issues purchase requisitions for materials and parts necessary to perform work. Reviews department operations and recommends changes for improvement to manager. Shift:Monday through Friday7:00am start until finished Flexibility to work weekends as needed Travel: This position requires some traveling between multiple facilities/locations. Responsibilities:Assist in Implementing an asset management strategy for the addition, replacement and disposal of assets Assist in planning and executing financial budgets Ensure maintenance shops are adequately staffed/scheduled and technicians are properly trained Manage the daily shop activity focusing on labor, fleet purchases, inventories and Fleet vendors Develop business plans to improve shop performance Ensure safe and reliable vehicles are available to meet operational requirements Implement cost reduction, customer and employee initiatives that drive value and support key company goals and strategic objectives Execute region and corporate strategies and policies Conduct fleet evaluations to ensure maintenance standards are met Responsible for all fleet related DOT, OSHA, EPA and KDP regulations Maintain clean and safe work environments Manage leasing & rental company fleet and all outside maintenance vendors - monitor repairs and cost Preventive maintenance program compliance Build a strong working relationship with all business units leadership teams Provide data for national performance scorecard Develop an internal and external communication channel to keep abreast of trucking industry changes Flexible to work off shifts and weekends Work in the shops alongside technicians to help with general maintenance of equipment Total Rewards:$55,700 - $91,000 / year Actual placement within the compensation range may vary depending on experience, skills, and other factors Benefits, subject to eligibility, and collective bargaining agreements (where applicable): Medical, Dental and Vision, Paid Time Off, 401(k) program with employer match, Child & Elder Care, Adoption Benefits, Paid Parental Leave, Fertility Benefits, Employee Resource Groups, Breastmilk Shipping Services, Dependent Scholarship Program, Tuition Reimbursement, Education Assistance, Employee Assistance Program, Personalized Wellness Platform, Mileage Reimbursement and more!Annual bonus based on performance and eligibility Requirements:High School Diploma or general equivalency diploma (GED) required. Minimum 2 years' experience managing a varied fleet assets including diesel and material handling equipment. 3 years of Fleet Diagnostic experience. 3 years of Heavy Mechanic Background Minimum 2 years of experience managing direct reports. 2 years of experience with MS Office, Excel, and SAP (or other Enterprise Planning Software). Valid driver's license. Company Overview:Keurig Dr Pepper (NASDAQ: KDP) is a leading beverage company in North America, with a portfolio of more than 125 owned, licensed and partner brands and powerful distribution capabilities to provide a beverage for every need, anytime, anywhere. We operate with a differentiated business model and world-class brand portfolio, powered by a talented and engaged team that is anchored in our values. We work with big, exciting beverage brands and the #1 single-serve coffee brewing system in North America at KDP, and we have fun doing it! Together, we have built a leading beverage company in North America offering hot and cold beverages together at scale. Whatever your area of expertise, at KDP you can be a part of a team that's proud of its brands, partnerships, innovation, and growth. Will you join us? We strive to be an employer of choice, providing a culture and opportunities that empower our team of ~29,000 employees to grow and develop. We offer robust benefits to support your health and wellness as well as your personal and financial well-being. We also provide employee programs designed to enhance your professional growth and development, while ensuring you feel valued, inspired and appreciated at work. Keurig Dr Pepper is an equal opportunity employer and recruits qualified applicants and advances in employment its employees without regard to race, color, religion, gender, sexual orientation, gender identity, gender expression, age, disability or association with a person with a disability, medical condition, genetic information, ethnic or national origin, marital status, veteran status, or any other status protected by law. A. I. Disclosure: KDP uses artificial intelligence to assist with initial resume screening and candidate matching. This technology helps us efficiently identify candidates whose qualifications align with our open roles. If you prefer not to have your application processed using artificial intelligence, you may opt out by emailing your resume and qualifications directly to kdpjobs@kdrp. com in lieu of clicking Apply. Please include the job title and location or Job ID # in the email subject line.

**Fleet Operations Supervisor - Columbus, OH** Supervises the activities of the fleet required for the operations of an organization. Assigns, schedules, and coordinates activities of personnel and vendors. Keeps records of work in process and completed works along with employee time and materials. Issues purchase requisitions for materials and parts necessary to perform work. Reviews department operations and recommends changes for improvement to manager. **Shift:** + Monday through Friday + 7:00am start until finished + Flexibility to work weekends as needed **Travel:** This position requires some traveling between multiple facilities/locations. **Responsibilities:** + Assist in Implementing an asset management strategy for the addition, replacement and disposal of assets + Assist in planning and executing financial budgets + Ensure maintenance shops are adequately staffed/scheduled and technicians are properly trained + Manage the daily shop activity focusing on labor, fleet purchases, inventories and Fleet vendors + Develop business plans to improve shop performance + Ensure safe and reliable vehicles are available to meet operational requirements + Implement cost reduction, customer and employee initiatives that drive value and support key company goals and strategic objectives + Execute region and corporate strategies and policies + Conduct fleet evaluations to ensure maintenance standards are met + Responsible for all fleet related DOT, OSHA, EPA and KDP regulations + Maintain clean and safe work environments + Manage leasing & rental company fleet and all outside maintenance vendors - monitor repairs and cost + Preventive maintenance program compliance + Build a strong working relationship with all business units leadership teams + Provide data for national performance scorecard + Develop an internal and external communication channel to keep abreast of trucking industry changes + Flexible to work off shifts and weekends + Work in the shops alongside technicians to help with general maintenance of equipment **Total Rewards:** + $55,700 - $91,000 / year + Actual placement within the compensation range may vary depending on experience, skills, and other factors + Benefits, subject to eligibility, and collective bargaining agreements (where applicable): Medical, Dental and Vision, Paid Time Off, 401(k) program with employer match, Child & Elder Care, Adoption Benefits, Paid Parental Leave, Fertility Benefits, Employee Resource Groups, Breastmilk Shipping Services, Dependent Scholarship Program, Tuition Reimbursement, Education Assistance, Employee Assistance Program, Personalized Wellness Platform, Mileage Reimbursement and more! + Annual bonus based on performance and eligibility **Requirements:** + High School Diploma or general equivalency diploma (GED) required. + Minimum 2 years' experience managing a varied fleet assets including diesel and material handling equipment. + 3 years of Fleet Diagnostic experience. + 3 years of Heavy Mechanic Background + Minimum 2 years of experience managing direct reports. + 2 years of experience with MS Office, Excel, and SAP (or other Enterprise Planning Software). + Valid driver's license. **Company Overview:** Keurig Dr Pepper (NASDAQ: KDP) is a leading beverage company in North America, with a portfolio of more than 125 owned, licensed and partner brands and powerful distribution capabilities to provide a beverage for every need, anytime, anywhere. We operate with a differentiated business model and world-class brand portfolio, powered by a talented and engaged team that is anchored in our values. We work with big, exciting beverage brands and the #1 single-serve coffee brewing system in North America at KDP, and we have fun doing it! Together, we have built a leading beverage company in North America offering hot and cold beverages together at scale. Whatever your area of expertise, at KDP you can be a part of a team that's proud of its brands, partnerships, innovation, and growth. Will you join us? We strive to be an employer of choice, providing a culture and opportunities that empower our team of ~29,000 employees to grow and develop. We offer robust benefits to support your health and wellness as well as your personal and financial well-being. We also provide employee programs designed to enhance your professional growth and development, while ensuring you feel valued, inspired and appreciated at work. Keurig Dr Pepper is an equal opportunity employer and recruits qualified applicants and advances in employment its employees without regard to race, color, religion, gender, sexual orientation, gender identity, gender expression, age, disability or association with a person with a disability, medical condition, genetic information, ethnic or national origin, marital status, veteran status, or any other status protected by law. A.I. Disclosure: KDP uses artificial intelligence to assist with initial resume screening and candidate matching. This technology helps us efficiently identify candidates whose qualifications align with our open roles. If you prefer not to have your application processed using artificial intelligence, you may opt out by emailing your resume and qualifications directly to **************** in lieu of clicking Apply. Please include the job title and location or Job ID # in the email subject line. Keurig Dr Pepper is an equal opportunity employer and affirmatively seeks diversity in its workforce. Keurig Dr Pepper recruits qualified applicants and advances in employment its employees without regard to race, color, religion, gender, sexual orientation, gender identity, gender expression, age, disability or association with a person with a disability, medical condition, genetic information, ethnic or national origin, marital status, veteran status, or any other status protected by law.

Apply here to be considered for our future Supervisor openings: Our Talent Acquisition team will be reviewing applicants from this posting and determining if your skills and experience align. This review is for future hiring within the Columbus,OH area. Please be aware that this role description is a generalized description and may not have the exact details of the role you could be identified for. Please ensure that you answer our application questions because we will use your answers to help identify you for the right aligned future opportunities. If you are identified as a potential fit, one of our recruiters will reach out to set up a call to discuss our future opportunity. Who We Are: We're Cart.com, one of the fastest growing commerce enablement companies in the world. We provide the digital and physical infrastructure that empowers thousands of leading B2C, B2B and public sector organizations to unify commerce operations from product discovery to product delivery. We're building toward a world where commerce has no bounds. Our enterprise-grade software, services and logistics infrastructure, including our own network of omnichannel fulfillment and distribution centers, enable merchants to navigate an increasingly complex operating landscape and drive efficient growth. Our goal is to be the global backbone of commerce. To achieve it, we're looking for entrepreneurial, innovative and determined teammates who are eager to help our growing base of customers simplify their commerce operations and seamlessly reach their own customers, wherever they are. Sound like you? We'd love to hear from you. Cart.com Fast Facts: 6,000+ customers worldwide 1,600+ employees globally 17 warehouses nationwide, totaling over 10 million square feet of space Headquartered in Houston, TX with international offices in Mexico and Poland Our values: Cart.com is building a company that is committed to living out these 6 core values: Be brand obsessed: Our lives are shaped by the brands we interact with daily. We obsess over the brands we serve, and about the things they care about. Think beyond the box: “We've always done it that way” is not a phrase uttered often at our office. We create creative solutions to complex problems. Don't give up: We learn from our challenges and see them for what they are; great building blocks to an amazing brand story. Speak up: We communicate clearly and directly because we care deeply. Communication is the bedrock of our community. Work together: We've built a team that prides itself on diversity of thought and background. Collaboration is better with contrast. Remember to be human: We work hard, but we leave room for the people, places and things that we love. The Role: This role will be a key leader at our fulfillment Center. You will be responsible for managing and motivating a team to achieve productivity, safety, and departmental goals. The potential assignments would be one or more of the following areas: replenishment, receiving, outbound, inventory, special projects & returns. The ability to, work in a fast-paced environment, motivate a performance driven team, and be customer service driven, is a must. What You'll Do: Manage a team of associates ranging from 10-30 team members Manage time tracking, time off, and approve timecards for your team Be comfortable running metrics and reports to establish team performance and share updates with the broader operations team Give directions for shift operational flow, flex resources to consistently achieve requirements in all areas at lowest cost and best possible service levels Drive efficiency in operations by continuously improving current processes and practices. Maintain a safe work environment. Hire and train distribution center team members on best practices and maintain policy and procedures as outlined Work cross functional with other supervisors to achieve broader goals outside your main department. Who You are: A leader with the ability to influence A high level communicator both orally and written Able to multi-task and adapt to a changing environment A Problem Solver Team oriented with strong interpersonal skills What You've Done: 3+ yrs warehouse operations experience within 1 of the following....replenishment, receiving, outbound, inventory, special projects & returns 1+ years of supervisory or lead experience in which you motivated, trained and led your team into performing at extraordinary levels. Systems experience with WMS, OMS, Excel, and other Office applications. High School diploma or GED. Top candidates will also have: You have successfully utilized data to support decisions and drive success in your responsible areas Prior 3PL operations experience. Physical Work Environment: Ability to work weekend 1st shift schedule Able to withstand moderate physical activity (standing, walking, bending, stooping over, reaching, etc.). Able to lift and carry up to 25-30 lbs. on occasion (document boxes, files, binders, and other items) Able to maintain attention and concentration for extended periods of time Able to work overtime including extended schedules during peak seasons. Currently, Cart.com does not intend to hire candidates who will need, now or in the future, Cart.com sponsorship through any non-immigrant visa category such as the H-1B, H-1B1, E-3, O-1, or TN. All hiring is contingent on eligibility to work in the United States. We are unable to sponsor or transfer visas for applicants. Cart.com is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Apply here to be considered for our future Supervisor openings: Our Talent Acquisition team will be reviewing applicants from this posting and determining if your skills and experience align with one of the following Supervisor roles; Fulfillment Center/Distribution Center Supervisor, Outbound Operations Supervisor, Inbound Operations Supervisor and Inventory Supervisor. This review is for future hiring within our Groveport, OH fulfillment center. Please be aware that this role description is a generalized description and may not have the exact details of the role you could be identified for. Please ensure that you answer our application questions because we will use your answers to help identify you for the right aligned Supervisor opportunity. If you are identified as a potential fit, one of our recruiters will reach out to set up a call to discuss our future opportunity. Who we are: We're Cart.com, one of the fastest growing commerce enablement companies in the world. We provide the digital and physical infrastructure that empowers thousands of leading B2B and B2C companies to unify commerce operations across channels and sell and fulfil anywhere their customers are. We're building toward a world where commerce has no bounds. Our enterprise-grade software, services and logistics infrastructure, including our own network of omnichannel fulfillment and distribution centers, enable merchants to navigate an increasingly complex operating landscape and drive efficient growth. Our goal is to be the global backbone of commerce. To achieve it, we're looking for entrepreneurial, innovative and determined teammates who are eager to help our growing base of customers simplify their commerce operations and seamlessly reach their own customers, wherever they are. Sound like you? We'd love to hear from you. Cart.com Fast Facts: 6,000+ customers worldwide 1,600+ employees globally 14 warehouses nationwide, totaling over 8 million square feet of space Our software lists $10+ trillion in product value across channels Our digital and physical operations support $8+ billion in Gross Merchandise Value Our values: Cart.com is building a company that is committed to living out these 6 core values: Be brand obsessed: Our lives are shaped by the brands we interact with daily. We obsess over the brands we serve, and about the things they care about. Think beyond the box: “We've always done it that way” is not a phrase uttered often at our office. We create creative solutions to complex problems. Don't give up: We learn from our challenges and see them for what they are; great building blocks to an amazing brand story. Speak up: We communicate clearly and directly because we care deeply. Communication is the bedrock of our community. Work together: We've built a team that prides itself on diversity of thought and background. Collaboration is better with contrast. Remember to be human: We work hard, but we leave room for the people, places and things that we love. The Role: This role will be a key leader at our Groveport, OH Fulfillment Center. You will be responsible for managing and motivating a team to achieve productivity, safety, and departmental goals. The potential assignments would be one or more of the following areas: replenishment, receiving, outbound, inventory, special projects & returns. The ability to, work in a fast-paced environment, motivate a performance driven team, and be customer service driven, is a must. What You'll Do: Manage a team of associates ranging from 10-30 team members Manage time tracking, time off, and approve timecards for your team Be comfortable running metrics and reports to establish team performance and share updates with the broader operations team Give directions for shift operational flow, flex resources to consistently achieve requirements in all areas at lowest cost and best possible service levels Drive efficiency in operations by continuously improving current processes and practices. Maintain a safe work environment. Hire and train distribution center team members on best practices and maintain policy and procedures as outlined Work cross functional with other supervisors to achieve broader goals outside your main department. Who You are: A leader with the ability to influence A high level communicator both orally and written Able to multi-task and adapt to a changing environment A Problem Solver Team oriented with strong interpersonal skills What You've Done: 3+ yrs warehouse operations experience within 1 of the following....replenishment, receiving, outbound, inventory, special projects & returns 1+ years of supervisory or lead experience in which you motivated, trained and led your team into performing at extraordinary levels. Systems experience with WMS, OMS, Excel, and other Office applications. High School diploma or GED. Top candidates will also have: You have successfully utilized data to support decisions and drive success in your responsible areas Prior 3PL operations experience. Prior B2B wholesale experience Physical Work Environment: Able to withstand moderate physical activity (standing, walking, bending, stooping over, reaching, etc.). Able to lift and carry up to 25-30 lbs. on occasion (document boxes, files, binders, and other items) Able to maintain attention and concentration for extended periods of time Able to work overtime including extended schedules during peak seasons. Currently, Cart.com does not intend to hire candidates who will need, now or in the future, Cart.com sponsorship through any non-immigrant visa category such as the H-1B, H-1B1, E-3, O-1, or TN. All hiring is contingent on eligibility to work in the United States. We are unable to sponsor or transfer visas for applicants. Cart.com is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Who We Are: We're Cart.com, one of the fastest growing commerce enablement companies in the world. We provide the digital and physical infrastructure that empowers thousands of leading B2B and B2C companies to unify commerce operations across channels and sell and fulfil anywhere their customers are. We're building toward a world where commerce has no bounds. Our enterprise-grade software, services and logistics infrastructure, including our own network of omnichannel fulfillment and distribution centers, enable merchants to navigate an increasingly complex operating landscape and drive efficient growth. Our goal is to be the global backbone of commerce. To achieve it, we're looking for entrepreneurial, innovative and determined teammates who are eager to help our growing base of customers simplify their commerce operations and seamlessly reach their own customers, wherever they are. Sound like you? We'd love to hear from you. Cart.com Fast Facts: 6,000+ customers worldwide 1,600+ employees globally 14 warehouses nationwide, totaling over 8 million square feet of space Our software lists $10+ trillion in product value across channels Our digital and physical operations support $8+ billion in Gross Merchandise Value Our values: Cart.com is building a company that is committed to living out these 6 core values: Be brand obsessed: Our lives are shaped by the brands we interact with daily. We obsess over the brands we serve, and about the things they care about. Think beyond the box: “We've always done it that way” is not a phrase uttered often at our office. We create creative solutions to complex problems. Don't give up: We learn from our challenges and see them for what they are; great building blocks to an amazing brand story. Speak up: We communicate clearly and directly because we care deeply. Communication is the bedrock of our community. Work together: We've built a team that prides itself on diversity of thought and background. Collaboration is better with contrast. Remember to be human: We work hard, but we leave room for the people, places and things that we love. Onsite: This position is open to applicants or individuals who are located in or around Groveport, OH and able to work 3rd Shift scheduled Sunday-Thursday 9:30pm-6:30am with flexibility for longer hours based off of business and peak needs. The Role: The Fulfillment Center Supervisor will be a key leader at our Fulfillment Center. You will be responsible for managing and motivating a team to achieve productivity, safety, and departmental goals. The potential assignments would be one or more of the following areas: replenishment, receiving, outbound, inventory, special projects & returns. The ability to, work in a fast-paced environment, motivate a performance driven team, and be customer service driven, is a must. What You'll Do: Supervise and direct a team of associates per shift. Monitor KPIs such as UPH, accuracy, and safety compliance. Assign labor based on workload and priorities across functional areas. Train and coach associates on SOPs, WMS usage, and quality expectations. Escalate operational or client issues to the Manager/Site Director. Promote a safe, collaborative, and positive work culture. Ensure associates adhere to attendance, policy, and performance standards. Who You are: A leader with the ability to influence A high level communicator both orally and written Able to multi-task and adapt to a changing environment A Problem Solver Team oriented with strong interpersonal skills What You've Done: 3+ yrs warehouse operations experience within 1 of the following....replenishment, receiving, outbound, inventory, special projects & returns 1+ years of supervisory or lead experience in which you motivated, trained and led your team into performing at extraordinary levels. 1+ yrs working for a 3PL provider Systems experience with WMS, OMS, Excel, and other Office applications. High School diploma or GED. Physical Work Environment: Sunday to Thursday Work Schedule 3rd Shift: 9:30PM to 6:30AM Daily Schedule Overtime day's would typically be a Friday night shift. Able to withstand moderate physical activity (standing, walking, bending, stooping over, reaching, etc.). Able to lift and carry up to 25-30 lbs. on occasion (document boxes, files, binders, and other items) Able to maintain attention and concentration for extended periods of time Able to work overtime including extended schedules during peak seasons. Currently, Cart.com does not intend to hire candidates who will need, now or in the future, Cart.com sponsorship through any non-immigrant visa category such as the H-1B, H-1B1, E-3, O-1, or TN. All hiring is contingent on eligibility to work in the United States. We are unable to sponsor or transfer visas for applicants. Cart.com is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

At DraftKings, AI is becoming an integral part of both our present and future, powering how work gets done today, guiding smarter decisions, and sparking bold ideas. It's transforming how we enhance customer experiences, streamline operations, and unlock new possibilities. Our teams are energized by innovation and readily embrace emerging technology. We're not waiting for the future to arrive. We're shaping it, one bold step at a time. To those who see AI as a driver of progress, come build the future together. The Crown Is Yours As an Operations Supervisor, you'll lead a team at the heart of our innovative lottery courier product, Jackpocket. You'll oversee daily lottery courier operations, ensuring smooth and timely ticket order processing to hit production goals. You'll shape key decisions on personnel management, process development, and operational improvements to maintain excellence. In this fast-growing industry, your leadership will directly impact and elevate the digital lottery courier experience for our customers. What You'll Do Lead the fulfillment center team, managing lottery operations resources and tasks to hit production targets while responding to changing business demands. Serve as the Manager-on-Duty in our fulfillment center and manage shift scheduling, attendance, and employee breaks. Troubleshoot and resolve operational challenges, including internet outages, power failures, and staffing shortages. Accurately and promptly handle the redemption of high-value lottery tickets. Manage inventory and ensure office supplies and equipment are ordered as needed. What You'll Bring Availability to support a continuous operation including nights, weekends, and holidays. A commitment to promoting safety, efficiency, and adherence to industry regulations. Ability to promote a positive work environment through strong leadership and problem-solving skills. Experience in fast-paced environments, with a knack for technology and familiarity with common software, including Microsoft Excel. Self-starter mentality and sharp attention to detail, with the ability to prioritize and tackle tasks independently. Leadership experience in recruiting, hiring, training, and motivating employees. Physical capability to stand and walk frequently and occasionally lift up to 25 lbs. #LI-SA2 Join Our Team We're a publicly traded (NASDAQ: DKNG) technology company headquartered in Boston. As a regulated gaming company, you may be required to obtain a gaming license issued by the appropriate state agency as a condition of employment. Don't worry, we'll guide you through the process if this is relevant to your role. The US hourly rate for this full-time position is 23.08 USD - 28.85 USD, plus bonus, equity, and benefits as applicable. Our ranges are determined by role, level, and location. The compensation information displayed on each job posting reflects the range for new hire pay rates for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific pay range and how that was determined during the hiring process. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Regional Operations Manager - O'Brien Veterinary Group O'Brien Veterinary Group is seeking an experienced business leader to support and guide our network of across the Midwest and beyond. This role is pivotal in maintaining and further enhancing our strong culture and proven leadership, while continuing to improve financial performance and operations, develop teams, and elevate patient outcomes and client experience. About OVG O'Brien Veterinary Group provides operational, financial, technical, marketing, and HR support to a growing network of independent veterinary hospitals primarily in the Midwest, with additional locations in Florida, Colorado, and Arizona. We believe that when our teams are encouraged to grow, take initiative, and embrace new challenges, it creates a lasting impact on our hospitals and the veterinary industry as a whole. Key Responsibilities Operations Optimize hospital scheduling and staffing in collaboration with hospital leadership. Lead OVG initiatives from conception all the way through implementation and feedback. Use data and reporting to identify and act on improvement opportunities. Support teams in training, implementing, and utilizing Vetspire practice management software. Manage facilities, coordinate maintenance, and plan renovations for hospitals. Team Development Mentor and coach hospital leaders in in finance and operations systems. Oversee the onboarding of new managers to ensure smooth transitions and early success. Pursue ongoing professional development to expand capabilities. Strategic Planning Partner with hospital leaders to develop and execute business strategies. Represent hospital teams in broader OVG initiatives with ground-level insights. Collaborate on operational goal setting, roadmap creation, and accountability tracking. Financial Management Drive financial performance by identifying revenue opportunities and managing costs. Conduct site-level assessments and develop action plans for growth or improvement. Lead regular operating reviews and contribute to annual budgeting. People Management Support hospital managers in hiring and resolving personnel matters. Ensure compliance with HR policies and regulations. Develop and implement team training and development programs. Client Relations Collaborate with the Marketing team to drive client growth and retention. Promote an unparalleled client experience through service, care, and outcomes. Qualifications Minimum 5 years of multi-site management experience; P&L proficiency preferred. Veterinary industry experience ideal. However, leadership in other sectors will be considered. Bachelor's degree in business or related field. Michigan or Midwest-based preferred; remote role with 50% travel to assigned clinics. BENEFITS & SUPPORT: Competitive compensation package Generous Paid Time Off (PTO) Policy Comprehensive Medical, Vision, and Dental Insurance plans Short-term and long-term disability Life insurance Employee Assistance Program Paid Parental Leave 401K with company match And so much more! For more information visit our website or reach out to *********************** #IH

Job Description Regional Operations Manager - O'Brien Veterinary Group O'Brien Veterinary Group is seeking an experienced business leader to support and guide our network of across the Midwest and beyond. This role is pivotal in maintaining and further enhancing our strong culture and proven leadership, while continuing to improve financial performance and operations, develop teams, and elevate patient outcomes and client experience. About OVG O'Brien Veterinary Group provides operational, financial, technical, marketing, and HR support to a growing network of independent veterinary hospitals primarily in the Midwest, with additional locations in Florida, Colorado, and Arizona. We believe that when our teams are encouraged to grow, take initiative, and embrace new challenges, it creates a lasting impact on our hospitals and the veterinary industry as a whole. Key Responsibilities Operations Optimize hospital scheduling and staffing in collaboration with hospital leadership. Lead OVG initiatives from conception all the way through implementation and feedback. Use data and reporting to identify and act on improvement opportunities. Support teams in training, implementing, and utilizing Vetspire practice management software. Manage facilities, coordinate maintenance, and plan renovations for hospitals. Team Development Mentor and coach hospital leaders in in finance and operations systems. Oversee the onboarding of new managers to ensure smooth transitions and early success. Pursue ongoing professional development to expand capabilities. Strategic Planning Partner with hospital leaders to develop and execute business strategies. Represent hospital teams in broader OVG initiatives with ground-level insights. Collaborate on operational goal setting, roadmap creation, and accountability tracking. Financial Management Drive financial performance by identifying revenue opportunities and managing costs. Conduct site-level assessments and develop action plans for growth or improvement. Lead regular operating reviews and contribute to annual budgeting. People Management Support hospital managers in hiring and resolving personnel matters. Ensure compliance with HR policies and regulations. Develop and implement team training and development programs. Client Relations Collaborate with the Marketing team to drive client growth and retention. Promote an unparalleled client experience through service, care, and outcomes. Qualifications Minimum 5 years of multi-site management experience; P&L proficiency preferred. Veterinary industry experience ideal. However, leadership in other sectors will be considered. Bachelor's degree in business or related field. Michigan or Midwest-based preferred; remote role with 50% travel to assigned clinics. BENEFITS & SUPPORT: Competitive compensation package Generous Paid Time Off (PTO) Policy Comprehensive Medical, Vision, and Dental Insurance plans Short-term and long-term disability Life insurance Employee Assistance Program Paid Parental Leave 401K with company match And so much more! For more information visit our website or reach out to *********************** #IH

About Us We are a global climate technologies company engineered for sustainability. We create sustainable and efficient residential, commercial and industrial spaces through HVACR technologies. We protect temperature-sensitive goods throughout the cold chain. And we bring comfort to people globally. Best-in-class engineering, design and manufacturing combined with category-leading brands in compression, controls, software and monitoring solutions result in next-generation climate technology that is built for the needs of the world ahead. Whether you are a professional looking for a career change, an undergraduate student exploring your first opportunity, or recent graduate with an advanced degree, we have opportunities that will allow you to innovate, be challenged and make an impact. Join our team and start your journey today! If you are an Operations professional looking for an opportunity to grow, Copeland has an exciting opportunity for you! Based at our Sidney, OH location, you will oversee operations within our manufacturing facility. The ideal candidate will be responsible for improving and maintaining a safe work environment, managing production schedules, ensuring quality control, and leading a team of skilled workers. This role requires a strong understanding of mechanical processes and the ability to coordinate various aspects of production to meet company goals. As an Operations Supervisor, you will: Supervise daily production activities and ensure adherence to safety standards for all colleges in your responsible areas. Develop and implement production schedules to optimize efficiency, setting daily goals. Monitor the assembly line processes and troubleshoot issues as they arise. Collaborate with other departments to ensure seamless workflow and communication, plan organize and run optimum day-to-day operations. Maintain documentation related to production processes, quality assurance, and compliance. Required Education, Experience & Skills: 3+ years of experience in production. Strong problem-solving skills with attention to detail. Strong interpersonal skills, with an ability to inspire and lead teams towards a common goal. Demonstrated ability to rapidly understand technical products and solutions. Strong work ethic and ability to work both with teams and independently. Legal authorization to work in the United States - Sponsorship will not be provided for this role. Preferred Education, Experience & Skills: Supervisor experience. Excellent leadership skills with the ability to manage a diverse team in a union environment. Strong safety-conscious approach to the work environment and daily activities. Why Work in the Greater Miami Valley Area Our facility is located in Sidney, OH, conveniently located within driving distance of several larger cities, such as Dayton, Troy, and Columbus. The area's generally low costs of living, excellent school systems, and low crime rates create a family-friendly environment. The area is home to several growing communities with restaurants, festivals, shopping, and arts scenes that make them exciting places to live and work. About Our Location The newly renovated Sidney campus has 1M square feet of manufacturing floor with an additional 120k square feet of leading-edge lab facilities. This location is the headquarters for the air conditioning and cold chain businesses. Through our 30 years of scroll compressor expertise, our air conditioning-related products help bring comfort and convenience to commercial, industrial, and residential spaces. The cold chain business helps ensure that food safely and efficiently travels from farm to fork. Approximately 1600 employees work in Sidney, who all support a multitude of business functions. With the blend of businesses and functions represented under this one roof, there are many opportunities for advancement within the Sidney location. Our Commitment to Our People Across the globe, we are united by a singular Purpose: Sustainability is no small ambition. That's why everything we do is geared toward a sustainable future-for our generation and all those to come. Through groundbreaking innovations, HVACR technology and cold chain solutions, we are reducing carbon emissions and improving energy efficiency in spaces of all sizes, from residential to commercial to industrial. Our employees are our greatest strength. We believe that our culture of passion, openness, and collaboration empowers us to work toward the same goal - to make the world a better place. We invest in the end-to-end development of our people, beginning at onboarding and through senior leadership, so they can thrive personally and professionally. Flexible and competitive benefits plans offer the right options to meet your individual/family needs: medical insurance plans, dental and vision coverage, 401(k) and more. We provide employees with flexible time off plans, including paid parental leave, vacation and holiday leave. Together, we have the opportunity - and the power - to continue to revolutionize the technology behind air conditioning, heating and refrigeration, and cultivate a better future. Learn more about us and how you can join our team! Our Commitment to Inclusion & Belonging At Copeland, we cultivate a strong sense of inclusion and belonging where individuals of all backgrounds, and with diverse perspectives, are embraced and treated fairly to enable a stronger workforce. Our employee resource groups play an important role in culture and community building at Copeland. Work Authorization Copeland will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1 with OPT or CPT, H-1, H-2, L-1, B, J or TN, or who need sponsorship for work authorization now or in the future, are not eligible for hire. Equal Opportunity Employer Copeland is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment. If you have a disability and are having difficulty accessing or using this website to apply for a position, please contact: *****************************

Hiring Company: Frank Brunckhorst Co., LLCOverview:This person supports the Distribution Manager and is responsible for the daily performance of hourly employees. Responsibilities include all aspects of Distribution Operations which may include Boxing, Picking, Checking and Shipping functions.Job Description: Responsibilities: Communicate/Coordinate/Supervise department's daily activity to meet goals and objectives. Ensure that employees and departments adhere to Standard Operating Requirements (SOP's). Effective communication with all customers (internal and external) Train lead persons in all job requirements including supervisory responsibilities. Ensure that all employees in the department are trained and understand the process. Ensure that all employees are trained in safety practices and conform to safety requirements. Confers with Management and employees on departmental problems, and makes recommendations for actions. Compiles required reports and maintains records. Including daily inventory. Updates e-Time daily and schedules time off for employees. Represents Department at company meetings, functions and/or activities. Qualifications: High School/GED required, minimum of two (2) years of college preferred Three (3) to five (5) years of distribution experience required. Proficient in Microsoft Office applications Bilingual (English/Spanish) a plus Location:Groveport, OHTime Type:Full time Department:Distribution Management

At DraftKings, AI is becoming an integral part of both our present and future, powering how work gets done today, guiding smarter decisions, and sparking bold ideas. It's transforming how we enhance customer experiences, streamline operations, and unlock new possibilities. Our teams are energized by innovation and readily embrace emerging technology. We're not waiting for the future to arrive. We're shaping it, one bold step at a time. To those who see AI as a driver of progress, come build the future together. The Crown Is Yours As an Operations Manager, you'll lead daily operations in our lottery fulfillment center, overseeing lottery ticket order processing and facility management to shape the future of Jackpocket, one of our newest and most exciting products. You'll mentor and develop your team, driving performance to meet both individual and center-wide goals while implementing best practices to ensure optimal efficiency. In this rapidly growing industry, you'll take ownership and make a direct impact to revolutionize the digital lottery courier experience for our customers. What You'll Do Lead the daily operations of the fulfillment center, including overseeing lottery ticket order processing. Train, mentor, and support ongoing professional development for team members to enhance performance. Establish best practice framework and standard operations procedures ensuring optimal efficiency for the fulfillment center. Manage employee scheduling, timecard approvals, and ensure a safe and compliant work environment. Oversee full facility management, including coordination with local lottery representatives, handling facility maintenance, and taking ownership of all facility-related issues. Execute cash balance reporting and support various initiatives to support daily fulfillment center operations. Regularly communicate with regional and senior management to ensure alignment. What You'll Bring Bachelor's degree or equivalent experience with at least 3 years of operations and people management experience. Availability to support a continuous operation including nights, weekends, and holidays. Proven ability to lead large-scale operations and improve operational processes in fast-paced, high-growth environments. Strong experience in personnel management, including hiring, scheduling, team development, and performance management. Experience in fast-paced environments, with a knack for technology and familiarity with common software, including Microsoft Excel. Self-starter mentality and sharp attention to detail, with the ability to prioritize and tackle tasks independently. #LI-SA2 Join Our Team We're a publicly traded (NASDAQ: DKNG) technology company headquartered in Boston. As a regulated gaming company, you may be required to obtain a gaming license issued by the appropriate state agency as a condition of employment. Don't worry, we'll guide you through the process if this is relevant to your role. The US base salary range for this full-time position is 60,400.00 USD - 75,500.00 USD, plus bonus, equity, and benefits as applicable. Our ranges are determined by role, level, and location. The compensation information displayed on each job posting reflects the range for new hire pay rates for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific pay range and how that was determined during the hiring process. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Accessia Health is a national nonprofit dedicated to removing barriers to care for individuals living with chronic and rare illnesses is seeking a dynamic Patient Services Supervisor who is passionate about leading people, optimizing processes, and improving patient experiences. This is an opportunity to lead a high-performing team, strengthen core service operations, and help shape the future of patient assistance. This position requires on-site presence 2-3 days per week, with the remaining days eligible for remote work. Key Responsibilities * Lead, coach, and develop Patient Services staff. * Oversee inbound/outbound calls to ensure quality, accuracy, and compliance. * Handle escalated patient issues with professionalism and timely resolution. * Monitor productivity, complete call reviews, and provide performance feedback. * Create staff schedules and ensure proper coverage based on call volume. * Conduct quality assurance audits and prepare operational reports. * Coordinate training, onboarding, and updates to policies and procedures. * Serve as the point of contact for grantors and program-related inquiries. * Collaborate with Case Management Specialists to support top-tier patient assistance. Qualifications * Bachelor's degree required; Master's preferred. * 3-5 years of progressive supervisory experience. * Experience in healthcare, call center, or customer service environment. * Strong understanding of health insurance workflows and reimbursement processes. * Excellent communication, organization, and time-management skills. * Ability to motivate teams, manage multiple priorities, and maintain accuracy. * Proficiency in Microsoft Office and Outlook. Why Accessia Health * A mission-driven, people-centered culture. * Opportunities for professional development and leadership growth. * The chance to directly impact the lives of patients and families nationwide.

The Lead Surveillance Operator is responsible for all actions and activities that occur on their shift and directly supervise the subordinates on the shift. #IndeedCincy Responsibilities It is the responsibility of the Surveillance Supervisor to protect the assets of the Seminole Tribe, to observe and report any and all improprieties directly to their respective chain of command. Surveillance Supervisors shall monitor the property for compliance with the approved Tribal Internal Control Standards, Seminole Tribal Gaming Code, State of Florida Gaming Compact, and the Casino Policy & Procedures. All suspicious activities and discrepancies shall be documented and reported to the Seminole Tribal Gaming Commission according to the chain of command. The Supervisors will be responsible for their assigned shift and that the Surveillance Manager is kept aware of all surveillance activity on a daily basis. Supervisors shall provide guidance to the Surveillance Observers and will monitor the Surveillance Observers' daily performance and ensure all policies and guidelines are followed. Qualifications * Must work effectively with colleagues and, Supervisors must have good interpersonal skills. * Must be able to compile and present results of investigations in absence of the department Manager. * Shall have a general working knowledge of various departments and functions of the Casino. * Must possess problem-solving skills. * Ability to adapt quickly to shifting priorities, and must be able to manage a number of priorities simultaneously, establish and meet deadlines. * Review gaming play breakdowns, statistical analysis, and detailed gaming studies of high action games/players/comps to assist casino operations. * Participate in Corporate Management Training and Tribal Management programs by attending management training classes as applicable. * Intermediate to high level skills in Microsoft Word, Excel, Outlook, Casino Systems (IGT, Bally's, and SDS), F&B Point of Sale software and email. * Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio and percent, and to interpret data from graphs. * Must have a complete understanding of Title 31 and SAR rules and reporting requirements. * Perform other related duties as assigned/required. Additional Details REQUIREMENTS: Physical - Must possess the ability to: * Sit and observe the video monitors for extended periods of time. * Verbally communicate in English in person and over the telephone. * Operate a video switcher, digital surveillance equipment and computer. ADDITIONAL REQUIREMENTS: Non-Physical - Must possess the ability to: * Native American preference. * Knowledge of Native American culture, Tribal Government and operations. * At least 6 years' experience within a Casino Surveillance Department. Must pass an oral board and written examination

Essential Functions: Review staffing levels, customer flow and assign work areas to team members. Review and approve check-cashing transactions as required. Monitor Cash Machine cassette levels to determine Fill requirements. Review close out procedures by cashiers, ensure drawer balances and note all variances. Resolve equipment breakdowns or facility maintenance and notify the appropriate Department. Investigate and resolve guest complaints or concerns in accordance with standard procedures. Train new team members and update all employees on new procedures or policies. Assist the Racino Services Manager in performance of duties and assume full responsibility in their absence. Monitor Cage Cashiers activities on the front line, marker banker, in the specialty bank, in the main bank and redemption areas. Assist in the preparation and coordination of scheduling the Racino Cage Cashiers Team. Works specialty bank or front line upon request. Ensure team members are ready to provide great service. Help team achieve service goals. Serves as a dynamic and energetic leader, while fostering teamwork, team member morale, motivation and open communication. Establishes self as a highly credible leader with highest levels of integrity and always acts in the best interest of the property and the company. Acts as a role model and coach while developing team members using a consistent, approachable demeanor and clearly articulating expectations. Ensures that team members clearly understand and are held accountable for their performance expectations. Provides appropriate recognition and rewards to individuals and groups when consistent superior performance is attained. Works as a change agent and challenges the departmental processes to improve and streamline department operations, through the continuous assessment of policies and procedures, work processes and program effectiveness and value. Demonstrates excellent communication skills in determining a vision, aligns and inspires the team to achieve the vision. Partners and coordinates with other departments to ensure total guest satisfaction and efficient operations in a safe, friendly, comfortable environment, by well-trained, motivated team members. Recommends and implements change to improve overall team member and guest satisfaction. Knowledge, Skills & Abilities Excellent communication and organizational skills Must be able to type 30 - 35 word per minute with accuracy Previous computer skills preferred Must enjoy working with the public Display leadership ability Education and Experience High School Diploma or GED equivalent required. A minimum of 1 year related experience required. A minimum of 1 year supervisory experience required. Required Certification/License Must be able to obtain, and maintain an Ohio Lottery Commission Gaming License Must be able to obtain, and maintain an Ohio Casino Control Commission Sport Gaming License Must obtain a Notary Public Commission