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Housekeepers are responsible for taking care of their employers' houses. They are usually tasked to do work related to cleaning. Their primary responsibilities include sweeping, vacuuming, and mopping floors, managing recycling, taking out the trash, dusting surfaces, cleaning the bathroom, among others. They are also responsible for doing laundry, folding clothes, and storing clothes in cabinets. They may also be given additional responsibilities such as shopping for groceries, managing and stocking the pantry, cooking, walking pets and watering the plants. Housekeepers should be responsible, trustworthy, and knowledgeable on housework.

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Housekeeper Responsibilities

Here are examples of responsibilities from real housekeeper resumes representing typical tasks they are likely to perform in their roles.

  • Train and manage several maids and achieve significant improvements in their productivity.
  • Maintain high quality sanitary standards in an environment that requires excellent time management skills, customer service, and communication.
  • Start CNA classes but choose to opt out!
  • Wash and fold all items for CNA and residents.
  • Remove debris from driveways, walkways and sidewalks to keep veterans from falling.
  • Clean rooms, train new maids, inventory, order supplies, office work, supervisor, scheduling
  • Oversee the hospital, emergency room, building offices, labor, delivery and all other departments.
  • Observe precautions require to protect veterans and employees, and report damage, theft, and find articles to supervisors.
  • Direct emergency action to prevent damage to personnel and property.
  • Receive OSHA training including universal precautions and perform procedures by aseptic techniques.
  • General maintenance and OSHA requirements perform to maintain sanitary conditions in an outpatient facility.
  • Report areas of concern or potential violations to supervisor or other members of hospital leadership via establish methods of communication.
  • Assure that VIP rooms meet cleanliness standards.
  • Used proper protective equipment (PPE).
  • Provide check-in and check-out for VIP guest provide breakfast and other refreshments to the guest needs.

Housekeeper Job Description

When it comes to understanding what a Housekeeper does, you may be wondering, "should I become a Housekeeper?" The data included in this section may help you decide. Compared to other jobs, Housekeepers have a growth rate described as "faster than average" at 7% between the years 2018 - 2028, according to the Bureau of Labor Statistics. In fact, the number of Housekeeper opportunities that are predicted to open up by 2028 is 159,800.

On average, the Housekeeper annual salary is $26,344 per year, which translates to $12.67 an hour. Generally speaking, Housekeepers earn anywhere from $20,000 to $33,000 a year, which means that the top-earning Housekeepers make $13,000 more than the ones at the lower end of the spectrum.

As is the case with most jobs, it takes work to become a Housekeeper. Sometimes people change their minds about their career after working in the profession. That's why we looked into some other professions that might help you find your next opportunity. These professions include a Maid, Guest Room Attendant, Room Attendant, and Cleaning And Maintenance Worker.

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12 Housekeeper Resume Examples

Housekeeper Skills and Personality Traits

We calculated that 21% of Housekeepers are proficient in Customer Service, Common Areas, and Guest Rooms. They’re also known for soft skills such as Interpersonal skills, Mechanical skills, and Physical strength.

We break down the percentage of Housekeepers that have these skills listed on their resume here:

  • Customer Service, 21%

    Exemplified the second-to-none customer service delivery for which Make A Difference is nationally renowned in all interactions with customers.

  • Common Areas, 15%

    Maintained the highest standards of cleanliness while cleaning residents rooms/bathroom everyday along with dining and common areas

  • Guest Rooms, 7%

    Ensured confidentiality and security of guest rooms.

  • Bathroom Items, 5%

    Cleaned and sanitized bathrooms and replenished bathroom items.

  • Positive Attitude, 5%

    Trained myself in professionally maintaining a positive attitude towards everyone I greet.

  • Toilet Paper, 4%

    Dust sweep mop clean bathroom sinks showers and toilets vacuum do dishes wipe cupboard handles give new rolls of toilet paper.

Some of the skills we found on Housekeeper resumes included "Customer Service," "Common Areas," and "Guest Rooms." We have detailed the most important Housekeeper responsibilities below.

  • The most important skills for a Housekeeper to have in this position are Interpersonal skills. In this excerpt that we gathered from a Housekeeper resume, you'll understand why: "Janitors and building cleaners should get along well with their supervisors, other cleaners, and the people who live or work in the buildings they clean." According to resumes we found, Interpersonal skills can be used by a Housekeeper in order to "Extended customer service and interpersonal skills. "
  • While it may not be the most important skill, we found that many Housekeeper duties rely on Mechanical skills. This example from a Housekeeper explains why: "Janitors and building cleaners should understand general building operations." This resume example is just one of many ways Housekeepers are able to utilize Mechanical skills: "Operated mechanical floor cleaners, buffers, vacuums, snow blowers, shampooed and related environmental service equipment. "
  • Housekeepers are also known for Physical strength, which can be critical when it comes to performing their duties. An example of why this skill is important is shown by this snippet that we found in a Housekeeper resume: "Janitors and building cleaners often must lift and move cleaning materials and heavy equipment" We also found this resume example that details how this skill is put to the test: "Responsibilitiescleaned emerson hall- bathrooms-locker rooms-gym-dorms-Accomplishmentskeeping the place clean-helping others-physical agility- strength-caring- respect- inspiring trust in othersSkills Usedhard work-leadership-independant"
  • A thorough review of lots of resumes revealed to us that "Time-management skills" is important to completing Housekeeper responsibilities. This resume example shows just one way Housekeepers use this skill: "Janitors and building cleaners should be able to plan and complete tasks in a timely manner." Here's an example of how this skill is used from a resume that represents typical Housekeeper tasks: "Cleaned residents rooms Maintained professional courtesy towards residents Followed policies and procedures Completed tasks correctly and on time"
  • See the full list of Housekeeper skills.

    The Housekeepers who went onto college to earn a more in-depth education generally studied Business and General Studies, while a small population of Housekeepers studied Nursing and Medical Assisting Services.

    Once you've obtained the level of education you're comfortable with, you might start applying to companies to become a Housekeeper. We've found that most Housekeeper resumes include experience from Sunrise Senior Living Management, Aimbridge Hospitality, and Hilton. Of recent, Sunrise Senior Living Management had 7 positions open for Housekeepers. Meanwhile, there are 3 job openings at Aimbridge Hospitality and 3 at Hilton.

    Since salary is important to some Housekeepers, it's good to note that they are figured to earn the highest salaries at Ballantyne Country Club, Woodfield Country Club, and Wyndham Hotels & Resorts. If you were to take a closer look at Ballantyne Country Club, you'd find that the average Housekeeper salary is $32,935. Then at Woodfield Country Club, Housekeepers receive an average salary of $31,082, while the salary at Wyndham Hotels & Resorts is $29,418.

    View more details on Housekeeper salaries across the United States.

    The three companies that hire the most prestigious housekeepers are:

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    What Maids Do

    Maids are individuals who perform domestic chores like ironing, grocery shopping, cleaning, and laundry. Primarily, maids oversee the maintenance of wardrobes, serve meals, and lay out clothes. They can carry out their job independently and adhere to the strict schedules set for them. They maintain the cleaning records as well as the supply inventory in organizations or residences. Maids are expected to be equipped with physical capabilities, along with cleaning, time management, customer service, and organizational skills.

    In this section, we take a look at the annual salaries of other professions. Take Maid for example. On average, the Maids annual salary is $1,299 lower than what Housekeepers make on average every year.

    While the salaries between these two careers can be different, they do share some of the same responsibilities. Employees in both Housekeepers and Maids positions are skilled in Customer Service, Guest Rooms, and Bathroom Items.

    There are some key differences in responsibilities as well. For example, a Housekeeper responsibilities require skills like "Common Areas," "Toilet Paper," "Dirty Linen," and "Osha." Meanwhile a typical Maid has skills in areas such as "Bed Sheets," "Clean Rooms," "Customers Homes," and "Clients Homes." This difference in skills reveals how truly different these two careers really are.

    Maids really shine in the Hospitality industry with an average salary of $25,945. Whereas Housekeepers tend to make the most money in the Hospitality industry with an average salary of $27,596.

    On average, Maids reach similar levels of education than Housekeepers. Maids are 1.0% more likely to earn a Master's Degree and 0.1% more likely to graduate with a Doctoral Degree.

    What Are The Duties Of a Guest Room Attendant?

    A guest room attendant's main specialty is in servicing and cleaning guest rooms. Your job as a room attendant is to ensure that all rooms and bathrooms are made inviting and clean for guests. You may also be required to attend to guest queries and provide knowledgeable answers to them. That's not all; your job responsibility may also include picking and providing necessary amenities for guests.

    Now we're going to look at the Guest Room Attendant profession. On average, Guest Room Attendants earn a $1,202 lower salary than Housekeepers a year.

    A similarity between the two careers of Housekeepers and Guest Room Attendants are a few of the skills associated with both roles. We used resumes from both professions to find that both use skills like "Customer Service," "Common Areas," and "Guest Rooms. "

    But both careers also use different skills, according to real Housekeeper resumes. While Housekeeper responsibilities can utilize skills like "Patient Rooms," "Orderly Condition," "Clean Bathrooms," and "Public Restrooms," some Guest Room Attendants use skills like "Guest Service," "Company Policies," "Proper Chemicals," and "AAA."

    Guest Room Attendants may earn a lower salary than Housekeepers, but Guest Room Attendants earn the most pay in the Hospitality industry with an average salary of $27,770. On the other side of things, Housekeepers receive higher paychecks in the Hospitality industry where they earn an average of $27,596.

    When it comes to the differences in education between the two professions, Guest Room Attendants tend to reach similar levels of education than Housekeepers. In fact, they're 0.5% more likely to graduate with a Master's Degree and 0.1% less likely to earn a Doctoral Degree.

    How a Room Attendant Compares

    A room attendant is responsible for managing guest rooms, ensuring its safety and comfortability for the guests. Room attendants' duties include maintaining the cleanliness of rooms by following cleaning schedules, inspecting the furniture and other room items, reporting any damaged furniture for immediate replacement, replacing bed and bathroom amenities, restocking foods and emptying trash containers, and responding to guests' inquiries and requests. A room attendant must have excellent customer service and organizational skills to keep the highest customer satisfaction.

    The third profession we take a look at is Room Attendant. On an average scale, these workers bring in lower salaries than Housekeepers. In fact, they make a $1,154 lower salary per year.

    By looking over several Housekeepers and Room Attendants resumes, we found that both roles utilize similar skills, such as "Customer Service," "Common Areas," and "Guest Rooms." But beyond that the careers look very different.

    There are many key differences between these two careers as shown by resumes from each profession. Some of those differences include the skills required to complete responsibilities within each role. As an example of this, a Housekeeper is likely to be skilled in "Positive Attitude," "Patient Rooms," "Orderly Condition," and "Clean Bathrooms," while a typical Room Attendant is skilled in "Hard-Working," "Special Requests," "Guest Service," and "Special Guest."

    Room Attendants make a very good living in the Hospitality industry with an average annual salary of $27,757. Whereas Housekeepers are paid the highest salary in the Hospitality industry with the average being $27,596.

    Room Attendants typically study at similar levels compared with Housekeepers. For example, they're 0.8% more likely to graduate with a Master's Degree, and 0.0% more likely to earn a Doctoral Degree.

    Description Of a Cleaning And Maintenance Worker

    The fourth career we look at typically earns lower pay than Housekeepers. On average, Cleaning And Maintenance Workers earn a difference of $146 lower per year.

    According to resumes from both Housekeepers and Cleaning And Maintenance Workers, some of the skills necessary to complete the responsibilities of each role are similar. These skills include "Customer Service," "Common Areas," and "Positive Attitude. "

    Even though a few skill sets overlap, there are some differences that are important to note. For one, a Housekeeper might have more use for skills like "Guest Rooms," "Bathroom Items," "Dirty Linen," and "Osha." Meanwhile, some Cleaning And Maintenance Workers might include skills like "Emergency," "Bathroom Fixtures," "Office Buildings," and "General Maintenance" on their resume.

    In general, Cleaning And Maintenance Workers reach similar levels of education when compared to Housekeepers resumes. Cleaning And Maintenance Workers are 0.0% less likely to earn their Master's Degree and 0.1% more likely to graduate with a Doctoral Degree.

    What a Housekeeper Does FAQs

    What is expected of a housekeeper?

    A housekeeper is expected to maintain a household and keep it clean by performing all chores the homeowner does not wish to take on. Thorough cleaning of all rooms and surfaces is the bare minimum expected of most housekeepers.

    What should I pay a housekeeper?

    You should pay a housekeeper at least $12 an hour. That is if you wish to be fair and aligned with the average pay rate. If the housekeeper spends an average of four to five hours cleaning your home, this would add up to almost $55 per cleaning session, which most people require at least bi-weekly.

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