"customer service," "cleanliness," and "patients" aren't the only skills we found housekeepers list on their resumes. In fact, there's a whole list of housekeeper responsibilities that we found, including:
What Does a Housekeeper Do?
Housekeepers are responsible for taking care of their employers' houses. They are usually tasked to do work related to cleaning. Their primary responsibilities include sweeping, vacuuming, and mopping floors, managing recycling, taking out the trash, dusting surfaces, cleaning the bathroom, among others. They are also responsible for doing laundry, folding clothes, and storing clothes in cabinets. They may also be given additional responsibilities such as shopping for groceries, managing and stocking the pantry, cooking, walking pets and watering the plants. Housekeepers should be responsible, trustworthy, and knowledgeable on housework.
Housekeeper Responsibilities
Here are examples of responsibilities from real housekeeper resumes representing typical tasks they are likely to perform in their roles.
- Train and manage several maids and achieve significant improvements in their productivity.
- Demonstrate compassion and customer service to patients.
- Remove smudges from vertical surfaces such as doors, door frames, light switches, partitions.
- Used rags, vacuum, dusters, sponges, and scrapers.
- Utilize good math skills while multitasking.
- Like fixing there shoes, fixing the kids stuff animals.
- Train to handle large amounts of money and simple quick math
- Clean mirrors, washbowls, sinks, toilets, showers and urinals.
- Clean and sanitize kids tables, high chairs and the daycare itself.
- Used hand and power tools such as ladders, vacuum cleaners and mops.
- Remove debris from driveways, walkways and sidewalks to keep veterans from falling.
- Clean restroom: sinks, counters, toilets, urinals, dispensers, etc.
- Operate various hand tools, such as; buffers, sweepers, and blowers.
- Clean windows, glass portions or mirrors using chemical cleaners, sponges, or squeegees.
- Service clients personal homes doing housekeeping and personal business using special cleaning solutions that merry maids provide.
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Housekeeper Skills and Personality Traits
We calculated that 25% of Housekeepers are proficient in Customer Service, Cleanliness, and Patients. They’re also known for soft skills such as Interpersonal skills, Mechanical skills, and Physical strength.
We break down the percentage of Housekeepers that have these skills listed on their resume here:
- Customer Service, 25%
Exemplified the second-to-none customer service delivery for which Make A Difference is nationally renowned in all interactions with customers.
- Cleanliness, 14%
Prioritize and updated room status after approving cleanliness and condition in accordance with departmental standards to meet customer satisfaction.
- Patients, 9%
Developed and maintained a positive relationship with patients to ensure patient satisfaction.
- Guest Rooms, 6%
Ensured confidentiality and security of guest rooms.
- Good Judgment, 4%
Showed good judgment when an angry guest who didn't have his room key demanded I open his door.
- OSHA, 3%
General maintenance and OSHA requirements performed to maintain sanitary conditions in an outpatient facility.
The three companies that hire the most prestigious housekeepers are:
- Marriott International5 Housekeepers Jobs
- Aimbridge Hospitality3 Housekeepers Jobs
- Hilton2 Housekeepers Jobs
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What Maids Do
Maids are individuals who perform domestic chores like ironing, grocery shopping, cleaning, and laundry. Primarily, maids oversee the maintenance of wardrobes, serve meals, and lay out clothes. They can carry out their job independently and adhere to the strict schedules set for them. They maintain the cleaning records as well as the supply inventory in organizations or residences. Maids are expected to be equipped with physical capabilities, along with cleaning, time management, customer service, and organizational skills.
In this section, we take a look at the annual salaries of other professions. Take maid for example. On average, the maids annual salary is $2,906 lower than what housekeepers make on average every year.
While the salaries between these two careers can be different, they do share some of the same responsibilities. Employees in both housekeepers and maids positions are skilled in customer service, guest rooms, and window sills.
There are some key differences in responsibilities as well. For example, a housekeeper responsibilities require skills like "cleanliness," "patients," "good judgment," and "osha." Meanwhile a typical maid has skills in areas such as "taking care," "bed sheets," "clean rooms," and "customers homes." This difference in skills reveals how truly different these two careers really are.
Maids really shine in the construction industry with an average salary of $27,826. Whereas housekeepers tend to make the most money in the telecommunication industry with an average salary of $29,665.
On average, maids reach similar levels of education than housekeepers. Maids are 1.0% more likely to earn a Master's Degree and 0.1% more likely to graduate with a Doctoral Degree.
What Are The Duties Of a Guest Room Attendant?
A guest room attendant's main specialty is in servicing and cleaning guest rooms. Your job as a room attendant is to ensure that all rooms and bathrooms are made inviting and clean for guests. You may also be required to attend to guest queries and provide knowledgeable answers to them. That's not all; your job responsibility may also include picking and providing necessary amenities for guests.
Now we're going to look at the guest room attendant profession. On average, guest room attendants earn a $2,037 lower salary than housekeepers a year.
A similarity between the two careers of housekeepers and guest room attendants are a few of the skills associated with both roles. We used resumes from both professions to find that both use skills like "customer service," "cleanliness," and "osha. "
But both careers also use different skills, according to real housekeeper resumes. While housekeeper responsibilities can utilize skills like "patients," "guest rooms," "good judgment," and "patient rooms," some guest room attendants use skills like "guest service," "strong customer service," "clean guest rooms," and "hotel guest rooms."
Guest room attendants may earn a lower salary than housekeepers, but guest room attendants earn the most pay in the hospitality industry with an average salary of $29,238. On the other side of things, housekeepers receive higher paychecks in the telecommunication industry where they earn an average of $29,665.
When it comes to the differences in education between the two professions, guest room attendants tend to reach similar levels of education than housekeepers. In fact, they're 0.5% more likely to graduate with a Master's Degree and 0.1% less likely to earn a Doctoral Degree.
How a Room Attendant Compares
A room attendant is responsible for managing guest rooms, ensuring its safety and comfortability for the guests. Room attendants' duties include maintaining the cleanliness of rooms by following cleaning schedules, inspecting the furniture and other room items, reporting any damaged furniture for immediate replacement, replacing bed and bathroom amenities, restocking foods and emptying trash containers, and responding to guests' inquiries and requests. A room attendant must have excellent customer service and organizational skills to keep the highest customer satisfaction.
The third profession we take a look at is room attendant. On an average scale, these workers bring in lower salaries than housekeepers. In fact, they make a $1,710 lower salary per year.
By looking over several housekeepers and room attendants resumes, we found that both roles utilize similar skills, such as "customer service," "cleanliness," and "osha." But beyond that the careers look very different.
There are many key differences between these two careers as shown by resumes from each profession. Some of those differences include the skills required to complete responsibilities within each role. As an example of this, a housekeeper is likely to be skilled in "patients," "guest rooms," "good judgment," and "patient rooms," while a typical room attendant is skilled in "hotel guests," "math," "clean guest rooms," and "dependability."
Room attendants make a very good living in the hospitality industry with an average annual salary of $29,051. Whereas housekeepers are paid the highest salary in the telecommunication industry with the average being $29,665.
Room attendants typically study at similar levels compared with housekeepers. For example, they're 0.8% more likely to graduate with a Master's Degree, and 0.0% more likely to earn a Doctoral Degree.
Description Of a Cleaning And Maintenance Worker
The fourth career we look at typically earns lower pay than housekeepers. On average, cleaning and maintenance workers earn a difference of $2,687 lower per year.
According to resumes from both housekeepers and cleaning and maintenance workers, some of the skills necessary to complete the responsibilities of each role are similar. These skills include "customer service," "clean bathrooms," and "paper towels. "
Even though a few skill sets overlap, there are some differences that are important to note. For one, a housekeeper might have more use for skills like "cleanliness," "patients," "guest rooms," and "good judgment." Meanwhile, some cleaning and maintenance workers might include skills like "plumbing," "bathroom fixtures," "office buildings," and "general maintenance" on their resume.
Cleaning and maintenance workers earn a higher salary in the technology industry with an average of $26,444. Whereas, housekeepers earn the highest salary in the telecommunication industry.
In general, cleaning and maintenance workers reach similar levels of education when compared to housekeepers resumes. Cleaning and maintenance workers are 0.0% less likely to earn their Master's Degree and 0.1% more likely to graduate with a Doctoral Degree.
Types Of Housekeeper
Rooming House Keeper
Average Salary: $29,025
High School Diploma
Available Jobs: 23,725
Room Attendant
Average Salary: $27,596
High School Diploma
Available Jobs: 16,702
How To Become a Room Attendant
House Cleaner
Average Salary: $27,996
High School Diploma
Available Jobs: 15,696
How To Become a House Cleaner
Houseman
Average Salary: $28,086
High School Diploma
Available Jobs: 11,118
How To Become a Houseman
Cleaning Crew Member
Average Salary: $28,141
High School Diploma
Available Jobs: 10,163
How To Become a Cleaning Crew Member
Maid
Average Salary: $26,400
High School Diploma
Available Jobs: 8,221
How To Become a Maid
What a Housekeeper Does FAQs
Is Housekeeping A Good Job?
Yes, housekeeping is a good job. It might not be the best job for everyone, but for someone who enjoys solitude and organization. There is always a need for housekeepers, and it is an industry with a low barrier to entry, minimal startup costs, and low overhead when compared to other types of companies.
What Are The Pros And Cons Of Being A Hotel Housekeeper?
The pros of being a hotel housekeeper are daytime work shifts and travel opportunities, while the cons are a fast-paced environment and rude clients.
Here is a more detailed look at the pros and cons of being a hotel housekeeper:
What Is Expected Of A Housekeeper?
A housekeeper is expected to maintain a household and keep it clean by performing all chores the homeowner does not wish to take on. Thorough cleaning of all rooms and surfaces is the bare minimum expected of most housekeepers.
What Should I Pay A Housekeeper?
You should pay a housekeeper at least $12 an hour. That is if you wish to be fair and aligned with the average pay rate. If the housekeeper spends an average of four to five hours cleaning your home, this would add up to almost $55 per cleaning session, which most people require at least bi-weekly.
Have more questions? See all answers to common building and grounds maintenance questions.