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Housekeeper supervisor skills for your resume and career

Updated January 8, 2025
4 min read
Housekeeper supervisor example skills
Below we've compiled a list of the most critical housekeeper supervisor skills. We ranked the top skills for housekeeper supervisors based on the percentage of resumes they appeared on. For example, 18.0% of housekeeper supervisor resumes contained guest rooms as a skill. Continue reading to find out what skills a housekeeper supervisor needs to be successful in the workplace.

15 housekeeper supervisor skills for your resume and career

1. Guest Rooms

A guest room is an assigned room at someone's house which is reserved for guests. It is a room or suite of rooms used or maintained for the accommodation of individuals to whom hospitality is extended for compensation.

Here's how housekeeper supervisors use guest rooms:
  • Collaborated with office coordinator about guest room availability or special guest request.
  • Maintained quality control regulations, cleaned/inspected guest rooms and common areas.

2. Cleanliness

Here's how housekeeper supervisors use cleanliness:
  • Assisted Housekeeping Manager in coordinating and performing housekeeping services to assure high standard of cleanliness and guests' satisfaction.
  • Managed and maintained Marriott Residence Inn high standards of cleanliness throughout hospitality.

3. Room Attendants

Here's how housekeeper supervisors use room attendants:
  • Delegated and supervised room attendants work performance within assigned section on a daily basis.
  • Administered every maintenance request filed by room attendants and informed same to Floor supervisor.

4. Front Desk

Here's how housekeeper supervisors use front desk:
  • Evaluated employee performance for reviews Held accountability for passing bi-annual quality assurance inspections Assisted with front desk duties on a part-time basis
  • Communicated effectively with maintenance staff and Front desk.

5. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how housekeeper supervisors use customer service:
  • Implemented the consistent delivery of superior customer service through attention to detail and strong communication skills.
  • Developed and maintained well trained department to provide efficient and excellent customer service to condominium guest.

6. OSHA

Here's how housekeeper supervisors use osha:
  • Followed OSHA regulations and hotel requirements.
  • Inspect rooms cross train new employees according to OSHA Guidelines, report maintenance issues respond to guest concerns immediately etc.

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7. Safety Hazards

Safety hazards are defined as any potential source of danger or harm to a person's health and safety. The term commonly refers to the risks associated with the kind of occupation or work. The five common types of occupational safety hazards are; biological (health risks from viruses, bacteria, insect,s, etc.), chemical (dangerous substances used in manufacturing plants), physical (risk of injury associated with labor), Ergonomic (worker's efficiency during work), and Psychosocial (mental health risks involved with certain occupations).

Here's how housekeeper supervisors use safety hazards:
  • Provide a safe working environment by reporting safety hazards and reviewing accidents and prevention at regular safety meetings
  • Maintained records of daily productivity, and reported maintenance problems and safety hazards.

8. Guest Satisfaction

Here's how housekeeper supervisors use guest satisfaction:
  • Monitored guest satisfaction survey scores and rewarded associates for positive results; developed and implemented action plans to correct deficient areas.
  • Ensured that hotel policies are being followed consistently and effectively while achieving associate and guest satisfaction with profitability.

9. Clean Rooms

As the name suggests, clean rooms are scientifically cleansed from microbes, dirt particles, and many other pollutants. It has a shallow level of external particles and is useful in the manufacturing and engineering of products. Since chemical reactions and scientific procedures can be affected by outside factors, they provide dirt and an interaction-free environment where scientific manufacturing can occur. Clean rooms are beneficial in various industries, including the aerospace, optics, and nanotechnology industries.

Here's how housekeeper supervisors use clean rooms:
  • Maintain clean rooms/building.-Inspections and check-in's.-Using phone system/computer to enter information into system.-Ensure staff and guests are happy.
  • Clean rooms and supervise other housekeepers

10. Exceptional Guest

Here's how housekeeper supervisors use exceptional guest:
  • Planned and scheduled assignments and managed special requests for exceptional guest experience.
  • Supported the housekeeping manager in providing an exceptional guest experience in an upscale hotel environment.

11. Payroll

Payroll is the sum of all the compensation that an organization has to pay to employees at a specified time. Payroll is managed by the finance or HR department while small business owners may handle it themselves. Payroll isn't fixed as it varies every month due to sick leaves, overtime, etc.

Here's how housekeeper supervisors use payroll:
  • Supervised housekeeping and handled payroll, completing work schedules, maintaining proper inventory levels.
  • Handled preparation of schedules, purchasing, payroll and other related administrative responsibilities.

12. Quality Standards

Quality standards are a specific level of standards of products that are set by the companies for the customers that have to be met and maintained throughout the process until the time of delivery. Quality standards are information that includes the customer's requirements, guidelines, and characteristics for the needed final product or service.

Here's how housekeeper supervisors use quality standards:
  • Ensured all work was performed according to applicable resort requirements, customer specifications, and established quality standards and procedures.
  • Assisted with identifying and receiving performance concerns when tasks are not completed satisfactorily and quality standards are not maintained.

13. Corrective Action

Here's how housekeeper supervisors use corrective action:
  • Investigate complaints regarding housekeeping service and equipment, and takes corrective action while coordinating work activities among departments as needed.
  • Create schedules and involved in interviewing and hiring future coworkers and taking disciplinary or corrective action when appropriate.

14. Safety Standards

Here's how housekeeper supervisors use safety standards:
  • Enforce all company policies including MOM's, compliance regulations, environmental policies and workplace safety standards on the assigned decks.
  • Trained two new staff members in all aspects of housekeeping, ensuring that they met the Health and safety standards.

15. Laundry Room

Here's how housekeeper supervisors use laundry room:
  • Managed six floors and over 18 housekeepers, as well as the laundry room; coordinated cleaning activities of personnel.
  • Organized and maintained laundry room, and equipment as well as ordering all supplies for housekeeping and laundry usage.
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List of housekeeper supervisor skills to add to your resume

Housekeeper supervisor skills

The most important skills for a housekeeper supervisor resume and required skills for a housekeeper supervisor to have include:

  • Guest Rooms
  • Cleanliness
  • Room Attendants
  • Front Desk
  • Customer Service
  • OSHA
  • Safety Hazards
  • Guest Satisfaction
  • Clean Rooms
  • Exceptional Guest
  • Payroll
  • Quality Standards
  • Corrective Action
  • Safety Standards
  • Laundry Room
  • Hotel Guests
  • Guest Complaints
  • Maintenance Problems
  • Laundry Attendants
  • Excellent Guest
  • Commercial Cleaning
  • Hotel Standards
  • Housekeeping Management
  • Room Inspections
  • Room Assignments
  • Public Spaces
  • VIP
  • Ensure Cleanliness
  • Computer System
  • Vacant Rooms
  • Marriott
  • In-Service Training
  • Patient Rooms
  • Floor Care
  • Orientation Training
  • Hotel Rooms
  • Fine Dining
  • Inventory Control
  • Personnel Actions
  • Customer Complaints
  • Disciplinary Actions
  • Maintenance Issues
  • Senior Care
  • Taking Inventory
  • Personnel Problems
  • Room Occupancy
  • Industrial Cleaning

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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