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Top 50 Housekeeper Supervisor Skills

Below we've compiled a list of the most important skills for a Housekeeper Supervisor. We ranked the top skills based on the percentage of Housekeeper Supervisor resumes they appeared on. For example, 30.1% of Housekeeper Supervisor resumes contained Guest Satisfaction as a skill. Let's find out what skills a Housekeeper Supervisor actually needs in order to be successful in the workplace.

These Are The Most Important Skills For A Housekeeper Supervisor

1. Guest Satisfaction
demand arrow
high Demand
Here's how Guest Satisfaction is used in Housekeeper Supervisor jobs:
  • Ensured that hotel policies are being followed consistently and effectively while achieving associate and guest satisfaction with profitability.
  • Trained Housekeepers and contributed to significant improvements in guest satisfaction.
  • Solicited feedback through questionnaires to evaluate levels of guest satisfaction.
  • Inventory control, ordering, lost & found, guest satisfaction, staff issues, & overall cleanliness of hotel.
  • Managed operations of housekeeping, laundry, and public space while improving guest satisfaction with housekeeping of property.
  • Assure staff is meeting room servicing goals, problem resolution and keep up with guest satisfaction reports.
  • Log items into the Lost and Found and answer inquiries to maintain controls and ensure guest satisfaction.
  • Owned all requests and complaints; resolved issues immediately and followed up to ensure guest satisfaction.
  • Work with additional departments to ensure a high quality of guest satisfaction throughout guest s stay.
  • Review any new pertinent information, guest complains, guest satisfaction scores and service recovery plans.
  • Worked guest satisfaction at the front counter and handled any complaints and made it right.
  • Communicate throughout the day with Front Office and other departments to ensure total guest satisfaction.
  • Be aware of and communicate guest service scores to drive improvement and higher guest satisfaction.
  • Maintain inventory of amenities, chemicals, linen and other items to ensure guest satisfaction.
  • Respond to guest requests, concerns and problems to ensure guest satisfaction.
  • Record all daily rooms inspections to insure guest Satisfaction scores.
  • Achieve maximum guest satisfaction and protection of assets.
  • Assist with guest requests and meeting guest satisfaction.
  • Resolve guest complaints, ensuring guest satisfaction.
  • Supervised both Hyatt employees and outside labor employees Responded to guest requests, concerns and opportunities to ensure guest satisfaction.

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153 Guest Satisfaction Jobs

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2. Housekeepers
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high Demand
Here's how Housekeepers is used in Housekeeper Supervisor jobs:
  • Supervised housekeepers including hiring, firing, performance assessments, training and development.
  • Inspected guest rooms and public areas after they have been cleaned by the housekeepers and housemen to ensure quality standards.
  • Managed 10 housekeepers in a fast-paced hotel that required strategic thinking and planning to create a balanced and productive team.
  • Managed all housekeepers, 7 in total, checked and logged all 289 rooms, laundry occasionally
  • Supervised a staff of 8 housekeepers, 2 laundry attendants, and 2 housemen.
  • Oversee the duties of the housekeepers, housemen, and lobby attendants.
  • Created the detail worksheet that divided up the rooms between housekeepers.
  • Provided daily task lists for housekeepers and assisted in creating schedules.
  • Manage housekeepers in verifying the cleanliness of over 480 rooms.
  • Created schedules and task assignment sheets for over ten housekeepers.
  • Inspected hotel rooms after housekeepers cleaned them to ensure cleanliness.
  • Delegate open area conference tasks to housekeepers and assist them.
  • Inspect the rooms cleaned earlier by the other housekeepers.
  • Manage up to 18 Housekeepers during summer months.
  • Trained employees for their position as housekeepers.
  • Schedule housekeepers on a weekly basis.
  • Hired and trained new housekeepers.
  • Manage a staff of housekeepers, and housepersons.
  • Plan housekeepers schedules * Train new workers * Assist when needed preparing rooms
  • Make scedule Order supplies Assigned rooms to be cleaned by the housekeepers Inspect rooms for cleanliness/update in the computer Handle customer compliants

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674 Housekeepers Jobs

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3. Laundry Room
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high Demand
Here's how Laundry Room is used in Housekeeper Supervisor jobs:
  • Managed six floors and over 18 housekeepers, as well as the laundry room; coordinated cleaning activities of personnel.
  • Organized and maintained laundry room, and equipment as well as ordering all supplies for housekeeping and laundry usage.
  • Maintained own rooms to be cleaned daily, kept the guest and housekeeping laundry rooms clean and fully stocked.
  • Inventory, order and stock the laundry room with all needed equipment and supplies per guidelines provided.
  • Cleaned every area of hotel guest laundry rooms, guest check-in and out areas, etc.
  • Trained new employees on standard cleaning of rooms, laundry room, and all hotel procedures.
  • Supervised laundry room where all hotel linen and towels were laundered and folded.
  • Inspected and maintained the cleanliness of the laundry room equipment and stock/supply areas.
  • Worked in laundry room assisting with what ever needed to be done.
  • Clean privet cottages work in laundry room answer request for guest
  • Maintained laundry room and helped with breakfast bar when needed
  • Assisted in laundry room and inventory storage stocking.
  • Maintain and stock chemicals in laundry room.
  • Clean office and laundry room.
  • Insure daily cleaning of all rooms, back of house, front of the house, public areas and laundry room.
  • Work in the Laundry room and sometimes clean room when needed and work as a housemen.
  • Inventory of all products cleaning supplys linens and operating laundry room
  • Clean rooms Inspect rooms Laundry room attendant
  • Supervised 22 housekeeping attendants Checking status of clean rooms Deep cleaned rooms Managed laundry room
  • Uniform Room/Laundry Room Dishwasher Houseperson Mini Bar/Coat Room

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104 Laundry Room Jobs

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4. Customer Service
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high Demand
Here's how Customer Service is used in Housekeeper Supervisor jobs:
  • Handle Customer complaints, and all housekeeping-related customer service concerns and resolve any problems efficiently.
  • Cross-trained and provided back-up for other customer service representatives when needed.
  • Implemented new processes and systems for improving customer service satisfaction.
  • Answered telephones and provided customer service.
  • Engage in customer service team, employee engagement team, healthy living committee, and other activities involving residents and community.
  • Greet all customers and provide excellent customer service during and after including; resolving complaints and returning lost items to guests.
  • Helped in the office & with the customer service booth, answered phones transferred calls & gift cards.
  • Worked at extremely fast pace while maintaining four star customer service and anticipated needs.
  • Maintain high visibility during peak hours to ensure high level of customer service.
  • Provided excellent customer service to ensure repeat guest.
  • Hire new staff Provide excellent customer service.
  • Provide great customer service to guests.
  • Improved customer service ratings through service.
  • Manintained a superior record in Customer service and hospitality made employee of the month 3 times in a row.
  • Inspect rooms to insure brand standards Coach housekeeping attendants to ensure outstanding customer service and defined labor costs.
  • Responded to guest issues: consistently ensured their satisfaction by through proactive customer service actions.
  • Position Greet visitors, answer incoming telephone calls, and provide customer service.
  • Ensured good customer service and hospitality to guests staying at the resort..
  • make sure all rooms are cleaned to hotel standards and provide great customer service Skills Used Time management with accurate results.
  • Inventory Data Entry Time Edits Preparing Monthly Reports Organizing Daily Assignment for Employees Monitored employees daily work performance Customer Service

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292 Customer Service Jobs

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5. Front Desk
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high Demand
Here's how Front Desk is used in Housekeeper Supervisor jobs:
  • Contribute to other areas within the business such as the front desk assistance, and outside cleaning service contractor coordination.
  • Stay in constant contact with the front desk staff to let them know what hotel rooms are clean and dirty.
  • Act as a liaison to coordinate the efforts of housekeeping, laundry, front desk, and engineering.
  • Assisted manager with payroll, prepared for internal audits, coordinated daily with front desk for daily tasks.
  • Front Desk Agent Job duties included reservations and checking guests in and out during high volume times.
  • Update the front desk three times a day on arrival, departures and vacant dirty rooms.
  • Enter room status into the Front Desk Anywhere web-based system (also have used Maestro).
  • Nurtured open communication by acting as a liaison between the front desk and housekeeping staff.
  • Communicate with the front desk on which rooms are vacant, cleaned, and occupied.
  • Communicate with the front desk employees to track inventory and monitor arriving guest needs.
  • Entered clean rooms in computer so they can be available for front desk.
  • Covered Night Audit and front desk shifts at TownePlace Suites as needed.
  • Assisted the front desk with checking guests in and out.
  • Worked closely with the Front Desk for updated needs.
  • Answered front desk calls and deal with guest request.
  • Assist Front Desk if they had a rush for check out.
  • Worked closely with Front Desk staff to ensure that rooms were available in a timely manner for guest arrivals.
  • Collaborated with maintenance and front desk to insure the rooms were ready for check-in by 3pm Inspected V.I.P.
  • Work as a team with the front desk department personnel in order to have a consistant room update.
  • Front desk , sales, maintenance)

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288 Front Desk Jobs

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6. Public Areas
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high Demand
Here's how Public Areas is used in Housekeeper Supervisor jobs:
  • Assigned projects and assignments to house/public areas attendants.
  • Inspect guest rooms, public areas, pool after being cleaned by Housekeeper to ensure quality standards.
  • Performed various cleaning activities of assigned areas - rooms, offices, lobbies and public areas.
  • Monitored hospital facilities, patient rooms, public areas, and the hospital/hotel rooms.
  • Clean public areas, clean carpets, tile and grout, hardwood as needed
  • Inspect guest rooms and all public areas to ensure cleanliness and brand standard.
  • Ensured standards are upheld in the cleaning of all suites and public areas.
  • Inspected lobby and public areas such as the pool and weight room.
  • Inspect guest rooms, public areas, after being cleaned by Housekeeper.
  • Coordinated and oversees the cleaning of offices and public areas to standards.
  • Cleaned and disinfected hospital rooms and various public areas within the facility.
  • Cleaned and inspected public areas of hotel on a daily basis.
  • Inspect 30 rooms per day or more and also public areas.
  • Shampoo carpets:Lobby, public areas, guests rooms.
  • Inspected rooms and public areas thorough throughout entire hotel.
  • Cleaned public areas of the resort.
  • Inspect guest rooms, public areas, pool, etc.
  • oversee the cleaning of rooms suites offices public areas
  • Inspect Guest rooms and Public Areas Assist with Ordering Assist with Schedule
  • Perform opening and closing duties Inspect rooms and public areas Complete reports, verified status reports Check inventory and order supplies

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960 Public Areas Jobs

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7. Safety Standards
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high Demand
Here's how Safety Standards is used in Housekeeper Supervisor jobs:
  • Maintained cleanliness and safety standards.
  • Enforce all company policies including MOM's, compliance regulations, environmental policies and workplace safety standards on the assigned decks.
  • Trained two new staff members in all aspects of housekeeping, ensuring that they met the Health and safety standards.
  • Maintain safety standards to assure compliance with University, State and Federal codes and regulations.
  • Cooperated with Security and Safety to maintain safety standards for all guests in house.
  • Train Associates on safety standards and enforce those standards on a consistent basis.
  • Complied with all health and safety standards.
  • Enforced all health and safety standards.
  • Maintained customer confidentiality at all times Complied with all health and safety standards
  • Practice safety standards at all times, including constant awareness of safety hazards and report to the appropriate department.
  • Ensured optimal level of safety standards for on loan equipments in facility.

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53 Safety Standards Jobs

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8. Payroll
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high Demand
Here's how Payroll is used in Housekeeper Supervisor jobs:
  • Handled preparation of schedules, purchasing, payroll and other related administrative responsibilities.
  • Complete monthly payroll for the residential life housekeeping department and monthly inventory.
  • Distributed, addressed and resolved general payroll-related communication.
  • Assist in scheduling, ADP payroll/time edits and any additional duties assigned by the Housekeeping Director.
  • Supervised Housekeeping and Laundry Staff * Coordinated Employee Schedules * Initiated Bi-Weekly Payroll for all Employees
  • Maintain required records of work hours, budgets, payrolls, and other information.
  • Scheduled staff, hired contractors, processed payroll, and completed general office duties.
  • Process payroll, performance reviews, perform disciplinary actions and handle employee complaints.
  • Managed scheduling, zoning, payroll, inventory and customer service.
  • Interviewed, managed, scheduled and payroll of staff.
  • Enter inventory and payroll data into payroll system.
  • Maintain and process payroll for eight direct associates.
  • Complete payroll and employee attendance reports.
  • Input payroll for each employee weekly.
  • Helped with payroll when needed.
  • Entered payroll for housekeeping department on Peoplesoft.
  • Managed 19 floors and 10 Cleaners Responsible for payroll and staff schedule
  • Organize schedules ,rooms and payroll.
  • Managed Inventory Distribution of Supplies Payroll Scheduled Supplies For Grounds man
  • Handle All Vacant and Occupied Rooms Provided Condiments/Laundry Management over Materials Payroll/Timecards

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56 Payroll Jobs

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9. Corrective Action
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high Demand
Here's how Corrective Action is used in Housekeeper Supervisor jobs:
  • Investigated complaints regarding housekeeping service and equipment, and took corrective action.
  • Investigated complaints related to housekeeping services and ensured immediate and corrective action.
  • Handled customer complaints pertaining to housekeeping and took corrective action.
  • Investigated complaints regarding housekeeping services while taking corrective action.
  • Investigated housekeeping complaints and took corrective action.
  • Issue room assignments to housekeepers daily Supervise 65 employees Communicate directly with the guests to resolve problems and delegate corrective actions.
  • Completed corrective action documentation for discrepancies found when rounding by Infection Control personnel and the CNO took place.
  • Respond to guest complaints, special requests and ensure corrective action is taken to achieve complete guest satisfaction.
  • Assign duties, inspect work, and investigate complaints regarding housekeeping service and equipment and take corrective action.
  • Scheduled, trained and ensured adequate staffing, direction, discipline, and corrective action.
  • Investigated complaints about service and equipment, and took corrective action when necessary.
  • Investigate complaints about service and equipment, and take corrective action.
  • Advise employees of deficiencies and instruct on corrective action.
  • Addressed complaints regarding housekeeping services and applied corrective action.
  • Performed cleaning duties in case of emergency or staff shortage Investigated complaints regarding housekeeping service and equipment, and takes corrective action
  • Report any incidents of guest dissatisfaction or unusual matters of significance to manager so that corrective action may be taken
  • Respond to concerns and requests with a sence of urgency and take necessary corrective action including timely follow-up.
  • Guided employees through hiring, onboarding, training and development, and when necessary, coaching/corrective action.
  • Assigned cleaning areas and duties Identified problems, diagnosed causes and determined corrective action.
  • Prepared employee evals and corrective actions reports.

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1 Corrective Action Jobs

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10. Room Attendants
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high Demand
Here's how Room Attendants is used in Housekeeper Supervisor jobs:
  • Volunteered to take on additional tasks to support the swing shift crew in issuing out assignments to room attendants.
  • Assist room attendants and house persons in securing all supplies and tools necessary for the completion of their jobs.
  • Managed time of all room attendants, inspected all rooms to assure they were cleaned to hotel standards.
  • Use Fosse software to generate boards to room attendants and to keep an eye on occupancy.
  • Created daily assignments for Room Attendants, and supervised activities of 73+ staff.
  • Supervised, trained, and re-trained the room attendants, and house attendants.
  • Open and Close Housekeeping ordering, schedule room Attendants days off.
  • Inspect rooms cleaned by assigned Room Attendants, using checklist.
  • Conduct guestrooms inspections and provide feedback to room attendants.
  • Managed a staff of 30 contracted room attendants.
  • Assist room attendants as needed Provide necessary training.
  • Assign rooms (daily) to room attendants.
  • Set up carts for the room attendants.
  • Complete daily performance reviews on room attendants.
  • Prepare room boards for Room Attendants.
  • Trained new room attendants and housekeepers.
  • Prepared all room status, due-outs, room discrepancy, turndown services reports and room attendants assignment sheets.
  • Hold pre-shift meetings with room attendants Assist with training the room attendants on the Forbes Standards.
  • Supervised 8-12 room attendants daily 4.
  • Job Description: Responsible for training of Guest Room Attendants and Houseperson.

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268 Room Attendants Jobs

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11. Clean Bathrooms
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high Demand
Here's how Clean Bathrooms is used in Housekeeper Supervisor jobs:
  • Remove trash, sweeping, mopping, vacuuming, snow removal, clean bathrooms, clean glass, and dust.
  • Vacuum, make beds, clean bathrooms, replenish room supplies, laundry, trash and restock supply cart.
  • Clean bathrooms with chemicals necessary and correct for bathrooms, plus change all the dirty towels for clean towels.
  • Cleaned residents rooms, mop, vacuum, dust, clean bathrooms, change bedding, wash windows.
  • Clean bathrooms, the kitchen area, get things ready in preparation for opening time.
  • Clean bathrooms in hotel rooms and make sure they are stocked with the appropriate supplies.
  • Clean bathrooms, replace light bulbs as needed, report any maintenance as needed.
  • Clean bathrooms, office and other common areas of the house or apartments including
  • Clean bathrooms, exercise room, pool area, and lobby.
  • Spot cleaning carpet, clean bathrooms and making beds, etc.
  • Clean guest rooms make beds, clean bathrooms, dust, and stock carts.
  • clean bathrooms and make beds.
  • clean bathrooms, kitchen, sweep, mop, dust, oversee the other crew members are doing the correct job.
  • Wash clothes,Clean bathrooms,prepare meals for clients, Set doctors appointment for client,
  • clean bathrooms, kitchens and stock closets with extra linen.inspects apts.
  • Clean buildings.dust.mop.sweep.windows.floors.Vaccum.clean bathrooms.make sure supplies are stocked etc..
  • assign people to clean bathrooms,beds,vac,sweep,mop,trash,etc.
  • Clean inspect units Clean Bathrooms Clean Kitchens Dust Quality Guarantee Customer Satisfaction
  • vacuum,dust,mop,clean kitchen,make bed,clean bathrooms.inspect work,drive company vechieal.

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12. Room Inspections
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high Demand
Here's how Room Inspections is used in Housekeeper Supervisor jobs:
  • Monitored thorough daily room inspections of all housekeepers in assigned sections.
  • Perform guest room attendant duties after hours - room cleaning, room inspections, refreshing room amenities for stay over guests.
  • Complete daily room inspections and public space inspections * Assign daily duties and rooms to the PM housekeeping staff
  • Performed one hundred room inspections per month in conjunction with coaching, and training of housekeeping staff.
  • Supervised cleaning personnel and conducted room inspections to ensure the rooms were clean and orderly.
  • Perform random surprise Quality Assurance room inspections to ensure that service levels remain exceptional.
  • Conducted daily room inspections, and prepared punch list of item requiring repairs.
  • Conducted daily room inspections, room turn and upkeep of public areas.
  • Clean guest rooms, daily room inspections, open and close office
  • Performed room inspections assigned to staff to ensure proper cleaning.
  • Assisted Housekeeping Supervisor with training of staff and room inspections.
  • Conduct weekly DRI's (Detailed Room Inspections).
  • Conduct room inspections and schedule and train new employees.
  • Conduct daily guest room inspections as rooms check out.
  • Created new way to conduct more thorough guest-room inspections.
  • Oversee and conduct daily room inspections.
  • Conduct room inspections and make sure that all rooms are up to par with the Hyatt standards.
  • Promoted to housekeeping role from front office agent position Completed over five hundred in-depth room inspections.
  • Conducted daily 57-point room inspections utilizing Hyatt standards to ensure the best stay possible.
  • Conducted daily room inspections to ensure guest attendants uphold the Borgata standard.

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67 Room Inspections Jobs

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13. Staff Members
demand arrow
high Demand
Here's how Staff Members is used in Housekeeper Supervisor jobs:
  • Developed daily work orders for staff members ensuring maximum efficiency.
  • Provide supervision and direction to hospitality staff members.
  • Schedule and train all new housekeeping staff members, correct missing punches and distribute incentives on ADP ready for payroll.
  • Supervised 7 staff members, order supplies, scheduling, conflict resolution, budgeting, interviewing and hiring.
  • Confirm all housekeeping staff members have arrived or find substitutes for absent employees.
  • Supervised and organized 11 staff members work stations to ensure cleanliness and organization.
  • Hired staff members based on their experiences and knowledge of the job.
  • Train, motivate, coach, counsel, & discipline staff members.
  • Assist Director during recruiting, scheduling and training new housekeeping staff members.
  • Recruit, schedule and train all new housekeeping staff members.
  • Conducted opening and closing duties, communicated with staff members.
  • Trained new staff members as positions were filled.
  • Participate in the recruitment of staff members.
  • Implemented training of new staff members.
  • Train all new housekeeping staff members.
  • Supervised 10 housekeeping staff members.
  • Take full responsibility over housekeeping department ranging from 3-10 staff members Check rooms so that they are up to Marriott standard.
  • Uphold the highest standards ofRecruit, schedule and train all new housekeeping staff members.cleanliness, safety, and conduct.
  • Train, motivate, coach and discipline staff members Facilitate hiring process including interviewing and evaluating job performance.
  • Conduct pre-event inspections of all rooms Recruit, schedule and train all new housekeeping staff members.

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27 Staff Members Jobs

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14. Adequate Supplies
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high Demand
Here's how Adequate Supplies is used in Housekeeper Supervisor jobs:
  • Coordinate work activities among several departments and personnel ensuring adequate supplies.
  • Assisted in inventory to ensure adequate supplies
  • Supervised the day-to-day activities of the housekeeping and laundry staff ensuring staff members had adequate supplies to complete daily tasks.
  • Preside staff meeting to discuss complains, daily project and company policies, inventories stock to ensure adequate supplies.
  • Inspect storage rooms and room attendant carts for neatness, cleanliness, adequate supplies, and good repair.
  • Advise manager of rooms ready for occupancy, and adequate supplies needed for inventory.
  • Assigned duties, inspected work and verified stock inventories to ensure adequate supplies.
  • Make inventory of stock to ensure adequate supplies and make recommendations to management.
  • Ensured that there were adequate supplies of cleaning Material and linen available.
  • Maintain accurate Inventory of stock to ensure adequate supplies are always available.
  • Assisted with inventory management & stock controls to ensure adequate supplies.
  • Complete invoices for inventory to ensure adequate supplies are available.
  • Inventory stock to ensure adequate supplies and scheduling staff.
  • Monitor inventory to ensure adequate supplies are kept.
  • Organize and replenish stock to ensure adequate supplies.
  • Inventory stock to ensure adequate supplies.
  • Inventoried stock to ensure adequate supplies * Investigated complaints regarding housekeeping service and equipment, and take corrective action.
  • Resolved guest issues and concerns Assisted in inventory to ensure adequate supplies
  • Demonstrated use and maintenance of equipment Maintained inventories to ensure adequate supplies.Transported guests and luggage safely to and from the property.
  • Inventory stock to ensure adequate supplies.Excellent communication skills.Sweepmop, buff and polish floors.Service, clean and supply restrooms.Empty trash.

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85 Adequate Supplies Jobs

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15. Preventative Maintenance
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average Demand
Here's how Preventative Maintenance is used in Housekeeper Supervisor jobs:
  • Request preventative maintenance or non-urgent repairs using appropriate method.
  • Implemented preventative maintenance programs resulting in reduced repair costs.
  • Perform and or monitor maintenance and preventative maintenance projects.
  • Prepared and administered preventative maintenance work orders.
  • Performed preventative maintenance when required.
  • Inspected all guest rooms on a regular basis, performed preventative maintenance, and identified defects.
  • Identify and report any preventative maintenance issues in public areas and guest rooms to engineering.
  • Input all maintenance issues in preventative maintenance system for engineering at the end of shift.
  • Work together with the chief engineer to create and implement a deep clean/preventative maintenance schedule.
  • Collected trash, detail clean all hallways, complete maintenance requests and conduct preventative maintenance.
  • Managed the housekeeping, laundry, loss prevention and general clean preventative maintenance departments.
  • Supervised parts delivery and support team for live conveyor repairs and preventative maintenance.
  • Managed coordinated,and executed all long-term guest room projects to include deep cleans ,preventative maintenance and punch items.
  • Schedule and complete the "Preventative Maintenance Program".

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6 Preventative Maintenance Jobs

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16. Common Areas
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average Demand
Here's how Common Areas is used in Housekeeper Supervisor jobs:
  • Monitored common areas for cleanliness and safety.
  • Ensured 182 guest sleeping rooms, common areas, public areas were cleaned and sanitized to all Right Start Standards.
  • Sweep, mop dust and vacuum all offices, hallways, stairwells, fixtures, kitchenettes and common areas.
  • Maintain hotel/resort in guest ready condition at all times guest rooms, pool and common areas.
  • Assisted with cleaning apartments and common areas as well as interior decorating and design.
  • Care for the public buildings on campus: Classrooms, offices, common areas.
  • Reported all maintenance concerns in guest rooms and common areas when found.
  • Walk through all common areas and direct department staff accordingly.
  • Handled hotel quality control, guestrooms and common areas.
  • Supervised 8 housekeepers maintaining 110 rooms and common areas.
  • Help clean apartments and common areas when needed.
  • Clean patient resident apartments and common areas.
  • Cleaned discharged rooms and common areas.
  • Train new attendants of Common Areas.
  • Cleaned hotel common areas when required.
  • Schedule of resident move in and out clean Cleaning of all common areas cleaning and 14 restrooms in 3 buildings.
  • Total responsibility for overseeing the cleanliness of the guest rooms, common areas and exterior of the hotel.
  • Cleaned guest common areas and rooms * Supervised a staff of housekeepers daily
  • Inspect Guest Rooms and Common Areas Create and Orchestrate Daily Assignments Supervise Employees Resolve Guest Issues / Needs
  • Make sure that all buildings, rooms and common areas were kept clean DINING ROOM HOSTESS: .

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1,464 Common Areas Jobs

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17. In-Service
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average Demand
Here's how In-Service is used in Housekeeper Supervisor jobs:
  • Participate in assigned meetings and in-services.
  • Conducted performance appraisals and in-service training.
  • Participated in yearly in-service training sessions to refresh skills as well as introduce new skills, policies, and procedures.
  • Conduct orientation, training, and in-service training to make sure candidates maintains company policies and procedures.
  • Conduct training and in-service training to explain policies, procedures, and updates on new protocols.
  • Execute monthly department meetings, in-services, supply orders, and expense control over budget.
  • Involved in the bi-monthly In-Service courses required by the State for all environmental service staff.
  • Attend and participate in monthly in-service meetings and weekly staff meetings.
  • Conduct in-service training to update and explain company policies and procedures.
  • Conduct in-service training to staff regarding hotel policies and procedures.
  • Attend in-service training as required.
  • Attended in-service and department meetings.
  • Attend in-services and home meetings.
  • Conduct trainings and in-service training to explain policies, work procedures, and to demonstrate use and maintenance of equipment.
  • implemented a bi-weekly in-service (training) program.

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18. Orientation Training
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average Demand
Here's how Orientation Training is used in Housekeeper Supervisor jobs:
  • Conduct orientation training and in-service training.
  • Conducted orientation training of new employees and in-service training of other employees to explain company policies and housekeeping work procedures.
  • Conduct orientation training and in-service training to explain policies, work and procedures.
  • Conducted orientation training and in service training.
  • Conduct orientation training to ensure department consistency.

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33 Orientation Training Jobs

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19. VIP
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average Demand
Here's how VIP is used in Housekeeper Supervisor jobs:
  • Performed special duties in housekeeping such as supporting VIPs, screening special guests, and accommodating special guest requests.
  • Experience with turn down service, special needs of VIP Guests, foreign dignitaries, etc.
  • Manage guest requests, including VIP amenities and communicating them to the relevant team members.
  • Inspect all VIP rooms and make sure all amenities are placed in room.
  • Report all needed repairs and prepares service call requests for maintenance and VIPs.
  • Work closely with front desk to prioritize VIP arrivals and room changes.
  • Experienced with turn down service and special needs of VIP guests.
  • Assisted in VIP operations of special guests and their requests.
  • Focused on Special Emphasis on Priority and VIP guests.
  • Inspect all VIP room for cleanliness and quality.
  • Checked all VIP rooms before the arrivals.
  • Manage guest requests, including VIP amenities.
  • Insured all VIP services were completed.
  • Addressed special needs of VIP Guests.
  • Make sure that the turn-down for VIP guest are done.
  • Performed special cleaning projects in units Clean and set rooms according to hotel standards for guesses and VIP's.
  • Performed the discrepancy report, did all of the arrangements for VIP and Group reservations.
  • Inspect VIPs' rooms Inspect guest rooms to ensure they are up to Sonoma's Mission Inn standards.
  • Inspected VIPs' rooms Inspected guest rooms to ensure they are up to Kea Lani Hotel's standards.
  • Inspect housekeeping carts Inspect all rooms , VIP rooms ,Arrivals ,Departures, In house guest rooms .

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27 VIP Jobs

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20. Company Policies
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average Demand
Here's how Company Policies is used in Housekeeper Supervisor jobs:
  • Updated and maintained all relevant documentation required by company policies and state regulations.
  • Conducted disciplinary actions for housekeepers failing to adhere to company policies.
  • Enforce company Policies and Regulations regarding Safety and Chemicals handle.
  • Discussed company policies with workers and enforced safety regulations.
  • Performed daily housekeeping tasks following company policies.
  • Supervised housekeeping employees to ensure they were alert to their duties and adhered to company policies and procedures.
  • Train or instruct employees in job duties or company policies or arrange for training to be provided.
  • Attended periodic staff meetings with other department heads to discuss company policies and patrons' complaints.
  • Assured compliance with all department and company policies and procedures, internal controls and government relations.
  • Support and follow company policies, legal requirements, and guidelines of Collective Bargaining Agreement.
  • Interpret specifications, blueprints, job orders, and company policies and procedures for workers.
  • Discussed company policies and patrons' complaints; making recommendations to improve service and operations.
  • Performed daily housekeeping tasks on a daily basis following company policies and standards.
  • Train workers in proper operational procedures and functions and explain company policies.
  • Attend staff meetings to discuss company policies and patrons' complaints.
  • Trained new employees on the job duties and company policies.
  • Follow company policies, procedures, and guest satisfaction.
  • Enforce company policies through coaching and counseling.
  • Demonstrated amazing leadership skills by adhering to company policies to ensure a amazing workplace.
  • Supervised day, evening and night Housekeeping Facilities crews responsabilities In accordance with company policies and applicable laws.

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84 Company Policies Jobs

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21. Office Supplies
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average Demand
Here's how Office Supplies is used in Housekeeper Supervisor jobs:
  • Liaised with vendors to order and maintain inventory of office supplies.
  • Managed Office supplies, vendors, organization and up kept.

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22. Check-Outs
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average Demand
Here's how Check-Outs is used in Housekeeper Supervisor jobs:
  • Obtain list of rooms to be cleaned immediately and list of prospective check-outs to prepare work assignments within a timely manner.
  • Prepare work assignments, obtains a list of rooms to be cleaned, check-outs and coordinates work activities among departments.
  • Obtain list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments.
  • Organized list of rooms for immediate cleaning as well as check-outs and discharges for planning.
  • Organize and track all rooms to be cleaned for prospective check-outs and check-ins.
  • List of prospective check-outs or discharges to prepare work assignments.
  • Worked with human resources to coordinate employee check-ins and check-outs.
  • Handled guest check-ins and check-outs appropriately.
  • Inspect more than 70 rooms per day(check-outs/VIP rooms)Supervise 20 or more team membersTrain incoming Housekeepers

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23. Ensure Quality Standards
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average Demand
Here's how Ensure Quality Standards is used in Housekeeper Supervisor jobs:
  • Conduct training and offer direction to team to ensure quality standards and service levels are delivered consistently.
  • Perform written inspections to ensure quality standards are met.
  • Conducted inspections to ensure quality standards were met.
  • Appraised all guest rooms and hotel areas to ensure quality standards of the hotel were properly executed.
  • Maintained cleanliness of facility Led team of ten to ensure quality standards were met
  • Inspect guest rooms and public areas, to ensure quality standards.

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24. Attractive Rooms
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average Demand
Here's how Attractive Rooms is used in Housekeeper Supervisor jobs:
  • Supervised work activities and trained cleaning personal to ensure clean, orderly, and attractive rooms in hotel establishment.
  • Assist employees their duties to ensure clean, orderly, and attractive rooms in the facilities.
  • Supervised work activities of cleaning personnel to ensure clean, orderly attractive rooms in the hotel.
  • Supervised work activities of cleaning personnel to ensure clean, orderly, and attractive rooms facility.

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25. Check Rooms
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average Demand
Here's how Check Rooms is used in Housekeeper Supervisor jobs:
  • Clean up check guest in check rooms after the housekeepers finished cleaning put rooms in the system
  • Check rooms after the housekeepers were done cleaning to insure rooms were up to standards.
  • Check rooms in the system making beds cleaning bathrooms dusting high in low vacuum moping.
  • Check rooms before guests check in, make sure rooms are up to standard.
  • Check rooms, make sure they were done properly.
  • Check rooms cleans by housekeepers.
  • Check rooms to make sure there clean proper for the guest.
  • Check rooms, and clean as needed.
  • Clean rooms, check rooms, help doing laundry, and make sure guest was satisfied with their rooms
  • check rooms, hotel cleanliness, data entry for lost and found, stock and inventory, scheduling.
  • Check rooms cleaned by housekeepers insuring they're ready for guests to check in.
  • check rooms when employees are doing cleaning them does laundry at times
  • Check rooms to keep them according to Hotel standarts.
  • Check rooms after make sure they are cleaned..
  • Check rooms afther they are clean.
  • Check rooms for proper cleanliness .
  • check rooms put rooms in fosse as vacant ready.
  • Hire,Check Rooms,and Laundry
  • Clean rooms , check rooms, inventory , perform housekeepers schedule ,order supplies, hiring process / interviews
  • assign rooms to the housekeepers check rooms for the coming guest inventory make sure all the areas are clean

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5 Check Rooms Jobs

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26. Special Requests
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average Demand
Here's how Special Requests is used in Housekeeper Supervisor jobs:
  • Planned and scheduled assignments and managed special requests for exceptional guest experience.
  • Follow up on all guest special requests and informs the Assistant Housekeeper-FOH of any guest related issues that require management involvement.
  • Inspect all VIP's and Special Attention rooms, ensuring that all special requests and amenities are ready for arrival.
  • Issue assignments to staff reviewing special requests and areas of concentration to ensure a smooth flow of the housekeeping operation.
  • Assigned special guests, and special requests in rooms that suited them, to the best of my ability.
  • Checked all rooms after each housekeeping - checked cleanliness, flowers, fireplace, lighting, special requests.
  • Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen.
  • Compiled a protocol list of special requests for Peaks' Penthouse (HOA) owners.
  • Accommodate special requests by customers and other employees quickly and professionally.
  • Handle special requests or projects and perform other duties as assigned.
  • Perform all special requests in a timely and professional manner.
  • Expedited and oversaw special requests from the Front Desk.
  • Assisted guests with any special requests during their visits.
  • Responded to all guest complaints and special requests.
  • Follow up on any special requests by guest.
  • Accommodated special requests whenever able and possible.
  • Conducted special requests for customers and coworkers.
  • Clean rooms if necessary , take calls and help deliver any special requests from guest
  • Deal with customers directly by listening to guest concerns and accomadating special requests.
  • Assist marketing department by organizing and cleaning conference rooms to accomadate special requests, and also drive 15 passenger shuttle occasionally.

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1 Special Requests Jobs

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27. Weekly Schedule
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average Demand
Here's how Weekly Schedule is used in Housekeeper Supervisor jobs:
  • Maintained weekly schedule based upon occupancy of hotel.
  • Supervised 6 housekeeping employees at Norse Dairy Systems; managing daily and weekly schedules, quality control, and inventory.
  • Supervised 8 housekeeping employees at Franklin University; managing daily and weekly schedules, quality control, and inventory.
  • Created a weekly schedule for each day of the week for their daily routines.
  • Create and send out a weekly schedule for 10 associates between 2 departments.
  • Assisted Housekeeping Manager to complete payroll, weekly schedules and inventory.
  • Prepare weekly schedules and schedule appropriate staff according to business needs.
  • Create a weekly schedule for 25 associates using KRONOS.
  • Prepared weekly schedule, Payroll and Tip reconciliation.
  • Prepare the weekly schedule for employees.
  • Created weekly schedules for all employees.
  • Make weekly schedule for employees.
  • Produce weekly schedules and payroll.
  • Assisted Housekeeping Manager in completing payroll edits, created weekly schedules for Housekeeping staff according to forecasted hotel occupancy.
  • Assist the manager to create weekly schedules Assist the manager with payroll.
  • supervised staff of 10 people, checked room developed weekly schedules
  • Prepare weekly schedule for all housekeeping employees Maintained work orders; order supplies; maintain inventory Coach and counsel employees.
  • Used auto Scrub Machine Used floor buffers/ stripping machines Make weekly schedules, supply orders, and pay invoices.
  • Maintain safety and security of guests and employees Provide excellent customer service Create weekly schedule for employees Maintain weekly inventory
  • Inspect rooms cleaned lobby/rooms maintain weekly schedules maintain grounds part time

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1 Weekly Schedule Jobs

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28. Room Status
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average Demand
Here's how Room Status is used in Housekeeper Supervisor jobs:
  • Communicated needs with housemen and supervisors regularly and recorded accurate room status on assignment daily.
  • Inspect guest rooms, use computer update room status to front desk, handle guest issues, employee evaluations and train employees
  • Utilize LMS software to update room statuses, communicate with other departments, and track hotel occupancy and demand.
  • Completed reports verifying room status updates, departures, room discrepancies reports/updates and VIP turn down operations.
  • Included the assurance of room status accuracy, creation of daily breakdowns, data entry and others.
  • Turn in key and room status report to Guest Room Supervisor or front desk.
  • Update room status after approving cleanliness and condition in accordance with departmental standards.
  • Communicate with Guest Service Agents to verify and update room statuses.
  • Entered real time updates of guest room status into hotel software.
  • Use Opera system to update room status and post charges.
  • Coordinate with Front Office Manager room availability and room status.
  • Update room status on telephone as rooms were inspected.
  • Assign rooms and update room status in the system.
  • Assist in processing AM and PM room status reports.
  • Update room statuses using either computer or tablet.
  • Entered room status information into a database.
  • Assist in processing room status reports.
  • Verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms.
  • Completed reports, verified room status, departures, discrepancies, arrivals, VIP turndown service and Airliner accommodations.
  • Update room status for maintenance repairs upon completion with Front Desk and Housekeeping.. Resolve guest complaints.

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211 Room Status Jobs

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29. Daily Operations
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average Demand
Here's how Daily Operations is used in Housekeeper Supervisor jobs:
  • Supervised daily operations and provided efficient administrative and team leadership support to six Housekeeping employees.
  • Assisted the Executive housekeeper with daily operations of the housekeeping department.
  • Organized housekeeping daily operations and inventory control of assigned areas.
  • Managed and supervised daily operations for over 25 housekeepers.
  • Supervised the daily operations of the Housekeeping Department.
  • Participate in daily operations including cleaning when needed
  • Executed daily operations of cleaning equipment.
  • Executed daily operations of housekeeping duties.
  • Maintained strict schedule of daily operations
  • Executed daily operations of making sure rooms are clean and ready to for quests to check into.
  • Conduct safety meetings and insures daily operations are in compliance with company and client safety requirements.
  • Performed daily deep cleaning room inspections *Prepared work orders and conducted daily operations of HK Dept.
  • Supervised daily operations of the housekeeping department to maintain the standards of cleanliness and service.
  • Act as assistant to Department Head in her absences, overseeing daily operations of Housekeeping Department
  • Managed all daily operations in a fast paced, changing environment.
  • Prepare work orders and conduct daily operations.
  • Run and maintain daily operations.
  • Supervised the daily operations of a housekeeping services in two hotel departments Oversaw an avg.
  • Executed daily operations of the racquet club, managed the maintenance staff and porters.
  • Oversee the daily operations of the cleanliness of the guestrooms, lobby and healthclub.

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209 Daily Operations Jobs

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30. Osha
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low Demand
Here's how Osha is used in Housekeeper Supervisor jobs:
  • Trained new room attendants to meet corporate standards, OSHA/MSDS regulations and prepared property for yearly corporate inspection.
  • Trained and supervised 45 housekeeping employees responsible for implementing environmental services procedures that meet with OSHA standards.
  • Schedule and staff according to community needs, ensure compliance with OSHA and regulatory standards.
  • Coordinate housekeeping services in keeping with OSHA guidelines, resident satisfaction, and housekeeping budget.
  • Practice safe work habits, wear protective safety equipment and follow OSHA standards.
  • Answer phones and deliver messages and abiding by OSHA and HIPAA standards.
  • Recorded and reported incident and accident reports to OSHA and Workers Comp.
  • Inspect equipment for safety and proper operation in accordance with OSHA regulations.
  • Monitored and coached staff in executing appropriate regulations placed by OSHA.
  • Keep employees up to date on OSHA regulations and training procedures.
  • Provide continual training on current health procedures to meet OSHA guidelines.
  • Monitor chemical usage for proper compliance with OSHA standards.
  • Operated department in accordance to all OSHA requirements.
  • Follow and regulate all OSHA and HIPPA regulations.
  • Followed OSHA regulations and changes to procedure.
  • Followed health, safety and OSHA regulations.
  • Maintained MSDS records required by OSHA.
  • Comply with all OSHA policies.
  • Recognize and respond effectively to verbal, nonverbal, and written communication Provide sanitized environment, using OSHA standard
  • Supervised 15 employees Maintained cleaning supply inventory Hiring, releasing, wage reviews Ensured OSHA standards met, MSDS etc.

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3 Osha Jobs

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31. Inventory Control
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low Demand
Here's how Inventory Control is used in Housekeeper Supervisor jobs:
  • Supervised operations for 392-room, luxury hotel, including forecasting, inventory control and purchasing.
  • Perform inventory control and resolve all service-related issues.
  • Managed hotels Housekeeping Inventory Control and Consumption.
  • Manage cost effective operations, labor management, inventory control, monitor expenses, and budget management.
  • Inventory control, inspecting suites daily to ensure proper cleaning, scheduling housekeeper to clean suites.
  • Assume responsibility for inventory control and the orderliness of the housekeeping storage and supply room.
  • Inventory control of chemicals, maintaining equipment and ordering and storage of supplies.
  • Inspect all rooms cleaned by housekeepers, inventory control, and scheduling.
  • Inventory control of cleaning supplies, motel sheets, towels, etc.
  • Assisted in inventory control and stocking of linens and cleaning supplies.
  • Maintained Quality Assurance, Inventory Control programs in assigned buildings.
  • Assist with inventory control, supplies, and keys.
  • Maintained strict inventory control and ordered supplies as required.
  • Inventory control and working from a budget.
  • Inventory control, both physical and financial.
  • Managed inventory control and supply stocking.
  • Managed contracted vendors Assisted the Director on inventory control, purchasing and accounts payable
  • Cost control, inventory control, Payroll *Responsible for preparing employees evaluations
  • Inventory Control Accurate monthly inventories of supplies, equipment.
  • Trained new hires and supervised convenience store Ensured motel was kept clean and orderly Worked on inventory control and inventory

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11 Inventory Control Jobs

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32. Company Standards
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low Demand
Here's how Company Standards is used in Housekeeper Supervisor jobs:
  • Detailed attention of property facilities to ensure company standards achieved as well as customer satisfaction.
  • Clean effectively and efficiently to company standards.
  • Maintain company standards and customer satisfaction.
  • Oversee 10+ room attendants as well as day to day operations for assuring brand and company standards of room quality.
  • Inspected rooms and public areas to ensure they meet the company standards, assist Manager with daily duties
  • Inspect rooms after housekeeper cleans them to make sure they are perfect and up to company standards.
  • Assured that all members of the team were completing assignments as was expected through company standards.
  • Inspect the completed work of employees for conformance to ensure that company standards have been met.
  • Cleaned assigned guest rooms in accordance with Company standards to ensure the highest level of cleanliness.
  • Perform building and common area upkeep on a daily basis in accordance with company standards.
  • Inspect vacation homes to ensure they were properly cleaned to company standards.
  • Inspect guest rooms to ensure cleanliness and adherence to company standards.
  • Inspected all cleaned rooms to ensure the company standards were met
  • Welcome and acknowledge all guests according to company standards.
  • Ensured that all company standards are met or exceeded.
  • Assign work duties and inspect to make sure to meet company standards, Count and order inventory to ensure supplies are stocked
  • Ensured guest rooms were kept up to company standards and guests were satisfied with the hotels cleanliness and hospitality.
  • Scheduled and maintaining proper employee numbers to hit company standards for timelines and cleanliness.
  • Ensured duties were completed in a timely manner and to company standards.
  • vacation homes supervising that the houses are by the company standards

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261 Company Standards Jobs

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33. Vacant Rooms
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low Demand
Here's how Vacant Rooms is used in Housekeeper Supervisor jobs:
  • Prepared work priorities by obtaining list of vacant rooms that need to be cleaned immediately, and list of prospective check-outs.
  • Inspect the cleaning and servicing of all patient rooms, and inspect all vacant rooms on a daily basis.
  • Inspect vacant rooms; assist with housekeeping; walk floors to make sure rooms are closed
  • Maintain list of vacant rooms that require housekeeping attention before the arrival of future guests.
  • Check vacant rooms, verify status and update status of discrepant rooms throughout the shift.
  • Obtained list of vacant rooms to be cleaned immediately and list of prospective check-outs.
  • Set up lists for housekeepers, Clean all vacant and non vacant rooms.
  • Inspect all vacant rooms, and some occupied rooms per section.
  • Report on progress of all vacant rooms under the housekeeping department.
  • Clean and returned vacant rooms to occupant ready status.
  • Inspected all vacant rooms before new guests checked in.
  • Cleaned and returned vacant rooms to occupant-ready status.
  • Check vacant rooms daily for guest arrivals.
  • Check all vacant rooms daily to maintain cleanliness
  • Check DND rooms, vacant rooms and verify status after approving cleanliness and report rooms out of compliance.
  • check all vacant rooms daily to keep fresh.
  • Checked all vacant rooms according to policy , cleaniness of lobby area and bathrooms.
  • Inspect clean an vacant rooms.
  • Complete projects assigned Control daily working arrangements Inspect vacant rooms Overseeing quality of employee performances
  • Dispatched other attendants to vacant rooms Performed checkout cleaning procedures Inspected rooms for cleanliness Other duties as assigned

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19 Vacant Rooms Jobs

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34. Personnel Problems
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low Demand
Here's how Personnel Problems is used in Housekeeper Supervisor jobs:
  • Resolved performance and personnel problems.
  • Organized departmental training programs, resolved personnel problems, hired new employees and evaluated employees' performance and working relationships.
  • Evaluated employee performance, and recommend personnel problems, and to discuss company policies.
  • Organized training programs, resolved personnel problems and evaluate employee's performance.
  • Confer with staff to resolve performance and personnel problems, and to discuss company policies.
  • Assisted with cleaning duties as necessary.Conferred with staff to resolve performance and personnel problems,and to dicuss company policies.
  • Confer with staff to resolve performance and personnel problems Establish and implement operational standards and procedures for the departments supervised .

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11 Personnel Problems Jobs

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35. Communication
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low Demand
Here's how Communication is used in Housekeeper Supervisor jobs:
  • Promote teamwork and quality service through daily communication and coordination with other departments.
  • Implemented work instructions and polices to ensure better communication and improved plant safety.
  • Addressed guest issues/complaints with careful communication and active listening to accomplish positive outcomes.
  • Assist with communication to other technicians regarding scheduling and coordination of jobs.
  • Maintained and grew interpersonal relationships and communication skills both verbally and electronically
  • Direct communication with other departments to optimize the Hotel operations.
  • Reported to administrator daily to maintain communications through individual departments.
  • Demonstrated amazing communication skills daily with vendors on the property.
  • Maintain open communication with union employees and representatives.
  • Maintained office communication and safety bulletin boards.
  • Interview, hire, train, recommend performance evaluations, resolve problems, provide open communication and recommend discipline and/or termination.
  • Report all maintenance deficiencies in guest rooms and corridors via work orders; use radio communication to report all emergencies.
  • Provide team leadership, management and problem-solving skills, excellent communication, training, motivational, and employee development skills.
  • Keep an open line of communication to all departments to ensure we work as a team to please guests.
  • Maintain clear and efficient communication and coordination with the Front Office and other departments of the hotel.
  • Create a courteous friendly, professional, work environment through open line of communication.
  • Clear communication to employees and other departments.
  • Use radio communication to report emergencies.
  • Monitored crew on their location and work performance throughout the day using radio communication.
  • Improved communications with clients to assure satisfaction Supervised up to eight housekeeping staff, cleaning home and commercial environments

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165 Communication Jobs

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36. Periodic Inventories
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low Demand
Here's how Periodic Inventories is used in Housekeeper Supervisor jobs:
  • Placed housekeeping supplies and equipment orders, took periodic inventories, screened applicants, trained new employees, and recommend dismissals.
  • Make purchase housekeeping supplies and equipment, take periodic inventories, screen applicants, train new employees.
  • Purchased supplies and equipment, took periodic inventories, screened applicants, and evaluated employee performances.
  • Take periodic inventories, screen applicants, hire, train new employees, and recommend dismissals.
  • Implement purchase of housekeeping supplies and equipment, and take periodic inventories.
  • Take periodic inventories of Linens, availability of rooms, bookings.
  • Assign duties, inspect work, and Take periodic inventories.
  • Take periodic inventories, screen applicants, train new employees.
  • Assign duties inspect rooms make schedule Take periodic inventories and purchase supplies
  • Purchased supplies and equipment, take a periodic inventories.

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37. Special Projects
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low Demand
Here's how Special Projects is used in Housekeeper Supervisor jobs:
  • Perform special projects and other responsibilities as assigned
  • Supervised assigned personnel to accomplish non-routine cleaning and to assist with special projects centered around the activities of the convention center.
  • Coordinated all special projects, stripping and waxing of all hard surface flooring, cleaning of carpets, discharge room cleaning.
  • Assisted where needed and took on special projects to improve hotel maintenance and ensure optimum service to guests.
  • Assist porters with special projects such as: stripping, waxing, spray buffing and scrubbing floors.
  • Manage janitors in office cleaning, floor cleaning, special projects, restroom cleaning.
  • Organized special projects, including the property wide new mattress & bed installation.
  • Assist at all times with housekeeping special projects and emergencies that may arise.
  • Planned, coordinated and supervised daily activities and special projects with housekeeping staff.
  • Managed work assignment and special projects for housemen as needed.
  • Supervised all day to day cleaning and assigned special projects.
  • Assign special projects as directed by the Director of Housekeeping.
  • Collaborated with other team members on special projects and events.
  • Assist the department with special projects as needed.
  • Assign special projects or tasks.
  • Assisted manager with special projects.
  • Conducted shift briefings to ensure hotel activities and operational requirements are known * Co-ordinate special projects (ex.
  • Inspect the cleaning and servicing of guestrooms and public areas Assign special projects.
  • Coordinated special projects for the housekeeping department pre and post-opening.
  • Job duties were: Scheduling employee shifts Checking rooms for cleanliness Cleaning rooms when necessary Completing special projects assisting the Manager

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22 Special Projects Jobs

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38. Floor Care
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low Demand
Here's how Floor Care is used in Housekeeper Supervisor jobs:
  • Manage and monitor the Floor Care Staff assigned to the shift to ensure safety, quality control and responsiveness.
  • Manage specialty floor care jobs to completion to ensure all aspects of service are complete to ServiceMaster Standards.
  • Vacuum carpets and perform floor care duties (e.g., in guest rooms and hallway).
  • Checked time cards, provided quality control of all employees work and floor care.
  • Experienced in Floor care, Carpet Care, Office and lab space upkeep.
  • Trained new housekeeping staff on the correct cleaning procedures, including floor care.
  • Provide oversight to our nighttime operations as related to specialty floor care services.
  • Possess the expertise to effectively manage specialized floor care jobs, and technicians.
  • Developed weekly reports, scheduled all floor care, and maintained janitorial equipment.
  • Train employees on cleaning new cleaning process and new floor care process.
  • Set up special cleaning projects, floor care and carpet cleaning assignments.
  • Completed discharge room cleaning, office cleaning, floor care as needed.
  • Ordered and budgeted for all of housekeeping/ floor care supplies.
  • Schedule shift preform training perform floor care made order purchases
  • General cleaning, buffing waxing and floor care.
  • Vacuum carpets and perform floor care duties.
  • Inspected discharges and floor care.
  • Hired to do the floor care.
  • Certified in Hard Surface Floor Care, Hardwood Floor Care, Carpet Care Power Point, Microsoft Word, Excel Applications
  • assigned projects floor care and carpet.cleaning common area .

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436 Floor Care Jobs

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39. Room Assignments
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low Demand
Here's how Room Assignments is used in Housekeeper Supervisor jobs:
  • Prepared daily housekeeper room assignments.
  • Trained new employees; organized room assignments; performed room inspections; devised weekly schedules and managed and ordered supplies.
  • Identify room assignments and type of cleaning required for each room based on codes listed on assignment sheets/work boards.
  • Grill Cook Clean, sanitize and deodorize hotel rooms, delegate room assignments and other managerial duties.
  • Opened and closed the housekeeping department, room assignments, and liaison to the front desk staff.
  • Obtain list of rooms to be cleaned according to priority and distribute room assignments to staff.
  • Create housekeeping room assignments every morning as well as generate all opening paperwork.
  • Picked up room assignments from condo front desks and dropped off finished paperwork.
  • Prepared room assignments daily to 12+ housekeepers, laundry and lobby staff.
  • Stocked carts and front desk, washed clothes, made room assignments.
  • Identify room assignments and type of cleaning required for each room.
  • Handle the tasks of creating room assignments for room attendants.
  • Trained new employees, and scheduled daily room assignments.
  • Coordinate the guest room assignments for the housekeepers.
  • Prepare room assignments and schedule for housekeeping attendants.
  • Assist with room assignments to ensure proper coverage.
  • Participated in pre-shift meetings to ensure that room assignments and daily task were executed smoothly and effectively
  • Verify attendance and generate daily reports and assure completeion of room assignments.
  • Assist in preparing the housekeepers schedule and room assignments.
  • Assisted in scheduling and room assignments .

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40. Laundry Department
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low Demand
Here's how Laundry Department is used in Housekeeper Supervisor jobs:
  • Supervised and scheduled staff in housekeeping and laundry departments.
  • Supervised the housekeeping and laundry departments in day-to-day operations.
  • Supervised public areas and laundry department.
  • Supervised over 12 housekeepers, assigned duties for the day, customer and guest request, and maintained laundry department
  • Plan, schedule, supervise and support room attendants, house attendants, laundry department and maintenance department.
  • Communicate with Laundry Department and Expediter when supply or linen needs to be re-stocked in linen closet.
  • Assisted in the managing and directing of the day to day functions of Housekeeping and Laundry departments.
  • Build a functioning Housekeeping and Laundry department from scratch; implementing system, policies and procedures.
  • Managed the P.M. operations of the housekeeping and laundry departments of a 350 bed hospital.
  • Assist The assistant Executive Housekeeper in the daily operations of the Housekeeping and Laundry departments.
  • Manage Housekeeping and Laundry Departments, supervising a total of 14 team members.
  • Assist the executive housekeeper in all areas of the housekeeping and laundry departments.
  • Supervised daily operations of the house keeping and laundry department.
  • Assisted with supervision of the Housekeeping and Laundry departments.
  • Ensured all duties within housekeeping and laundry department.
  • Managed up to 6 housekeepers and laundry department.
  • Inspect rooms and oversee laundry department
  • Monitored housekeepers and laundry department ensuring a productive and well trained workforce.
  • Manage an 180 bed facility * Created cleaning routines for housekeeping, Porter and Laundry departments.
  • Restructured Housekeeping/Laundry department functions Maintained work order system Managed inventory and handled purchasing of all supplies and linens.

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10 Laundry Department Jobs

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41. Screen Applicants
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low Demand
Here's how Screen Applicants is used in Housekeeper Supervisor jobs:
  • Screen applicants, train new employees Process payroll via timekeeping system, verify accuracy, and correct errors as needed.
  • Screen applicants, train new employees, and recommend dismissals

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42. Personnel Files
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low Demand
Here's how Personnel Files is used in Housekeeper Supervisor jobs:
  • Maintain a filing system for personnel files, attendance records, list and other documents.

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43. Marriott
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low Demand
Here's how Marriott is used in Housekeeper Supervisor jobs:
  • Managed and maintained Marriott Residence Inn high standards of cleanliness throughout hospitality.
  • Inspected guest rooms and inspected after inspectors to ensure room cleanliness was up to Marriott standards.
  • Inspect 30 to 40 rooms to ensure that the Marriott brand standards are achieved.
  • Train housekeeping staff on all new Marriott initiatives and safety training.
  • Insured all guestrooms met Marriott standards and all guests were happy.
  • Interacted with guests ensuring that Marriott's quality standards were followed.
  • Inspected rooms to ensure compliance to Marriott standards.
  • Checked the rooms according to Marriott standards.
  • Assisted in the roll-out of the new Marriott Bedding package Responsible for the inventory and ordering of HSK supplies
  • Check the rooms after they cleaned them made sure that the rooms were up to the marriott standers.
  • Oversee housekeeping operations Conduct inspections to confirm that guest satisfaction has been met along with Marriott standards.
  • Work with Marriott Associates and contracted companies Associates Coached, trained and counseled associates.
  • Hired to pre-open the 2nd corporate owned Marriott in Portland.
  • Run housekeeping reports to comply with Marriott standards.
  • Insepcted rooms daily per Marriott standards.
  • Supervised 45 employees in providing excellent service in compliance with Marriott standards and measured by several metrics.
  • Managed and monitored alcohol service to ensure Marriott Residence Inn corporate compli- ance.
  • Washed,dried and folded sheets/pillowcases) I made sure all common areas were clean and up to the Marriott Standards.
  • Awarded the Supervisor of the Month award as well as the Marriott Living Our Vision award.
  • Position was cited at Marriott Renaissance Clubsport in Aliso Viejo.

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465 Marriott Jobs

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44. Physical Condition
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low Demand
Here's how Physical Condition is used in Housekeeper Supervisor jobs:
  • Inspected and evaluated physical condition of establishment.
  • Inspected and evaluate the physical condition of facilities to determine the type of work required.
  • Inspect and evaluates the physical condition and appearance of guest rooms and public areas.
  • Inspect the physical condition of buildings, making certain no safety hazards exist.
  • Inspected physical conditions of rooms to comply with company standards.

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45. Room Occupancy
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low Demand
Here's how Room Occupancy is used in Housekeeper Supervisor jobs:
  • Completed room attendant schedules to comply with room occupancy forecasts and budget determinations.
  • Prepare reports concerning room occupancy and department expenses.
  • Prepared reports concerning room occupancy and assignments.
  • Compile reports, including room occupancy, payroll and scheduling, to agreed deadlines.
  • Update the system with real time status of room occupancy and the cleaning status.
  • Worked closely with the front office team to settle room occupancy discrepancies.
  • Prepared reports concerning room occupancy, scheduling, payroll, and expenses.
  • Checked boards for room occupancy rates, check-out and staff scheduled.
  • Prepare reports regarding room occupancy, payroll and department expenses.
  • Received room occupancy from front desk and made weekly schedule.
  • Prepared reports concerning room occupancy and special guest request.
  • Prepare reports concerning room occupancy, staff schedules.
  • Prepare reports concerning room occupancy, payroll.
  • Prepared room occupancy, payroll and inventory reports in a timely fashion for fiscal accountability.

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46. Computer System
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low Demand
Here's how Computer System is used in Housekeeper Supervisor jobs:
  • Assist management of the housekeeping computer system and ensure accuracy of input into computer system.
  • Maintained hotel computer system required weekly reorganization and various other functions.
  • Managed and scheduled preventive maintenance of boilers and computer systems.
  • Check all rooms and make their vacant ready with brand standards for future guest, enter them in to computer system.
  • Clean residential homes, quality check employees at homes, answer phones, set up new clients in computer system.
  • Learned the OPERA computer system for the hotel as well as answering phones, making reservations and customer service.
  • Completed reports on status of all assigned rooms to front desk and inputted into automated computer system.
  • Update computer system with the statuses of rooms to ensure guests check in on time.
  • Inspect all rooms that are serviced by housekeepers while inputting data into computer system.
  • Performed administrative functions, answering phones and entering client data in computer system.
  • Entered room conditions into computer system, inventory and ordering supplies.
  • Enter work orders requests on computer system.
  • Updated in computer system of room status.
  • Maintained knowledge of all computer systems.
  • Updated computer system to reflect current room availability.Relevant Project
  • Started out as a housekeeper and was promoted to supervisor within 6 months.Duties included putting clean rooms into the computer system.
  • Learned the hotel Computer system put together assignments and supervised making sure work was done in a timely manor.
  • Attend Hotel Ops meetings and Quarterly meetings Training new employees with Task Training and other Supervisors for computer systems
  • Turned in ready rooms ingot he computer system as soon as they became available.
  • Supervised guest room attendants Assigned rooms to housekeepers Inspected rooms Trained housekeepers Updated room status on computer system

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47. Exam Rooms
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low Demand
Here's how Exam Rooms is used in Housekeeper Supervisor jobs:
  • Supervised custodians in maintaining floors, exam rooms, bathrooms, offices, lobbies, entire building.
  • Train and coach staff on the importance of 8 step cleaning in common areas and exam rooms.

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48. Sure Rooms
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low Demand
Here's how Sure Rooms is used in Housekeeper Supervisor jobs:
  • Supervised the housekeepers, made sure rooms were cleaned correctly, made sure hotel was clean, managed lost and found.
  • End of day make sure rooms are closed, halls are clean and all rooms and paperwork are turned in.
  • Delegated workload to my team and inspected work to ensure rooms and bathrooms were up to standard.
  • Coordinated with front desk and maintenance personnel to ensure rooms are clean and ready for occupancy.
  • Maintained a clean environment, supervised housekeepers and made sure rooms were being cleaned properly.
  • Performed daily room inspection audits to insure rooms are up to hotel and brand standards.
  • Checked rooms after housekeepers finished made sure rooms were company standard ready for check ins.
  • Inspect guest rooms for quality and cleanliness to ensure rooms meet local and company standards.
  • Will act as coordinator between all departments to ensure rooms are prepared for arrivals.
  • Worked closely with the sales team to ensure rooms were available for site tours.
  • Inspect and evaluate room attendants daily to assure rooms are kept to standard.
  • Make sure rooms were clean and ready for guests.
  • Make sure rooms are cleaned to sell/ Schedule staff
  • Inspect and assure rooms cleanliness.
  • Make sure rooms are spotless.
  • Supervised a team of housekeepers to ensure rooms were cleaned to specification Cleaned 18+ rooms per day
  • clean guest rooms daily make sure rooms are available for sale.
  • Inspected rooms, making sure rooms were ready by check-ins Done timecards,and housekeeping inventory.
  • inspect rooms before and after guest check-ins, ensure rooms are cleaned following procedure.
  • reported paperwork to front office Making sure rooms are clean for the guests to rent Lead with 14 housekeepers under my supervision

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5 Sure Rooms Jobs

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49. Laundry Staff
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low Demand
Here's how Laundry Staff is used in Housekeeper Supervisor jobs:
  • Supervised housekeeping and laundry staff while they performed their duties, as well as stocked and maintained all housekeeping supply rooms.
  • Ensured that housekeeping and laundry staff were trained in all service attendant operations, including cleaning procedures and hotel amenities.
  • Conduct daily stand-up meetings to inform room attendants, housemen, and laundry staff of daily agenda.
  • Supervised the Housekeeper in Memory Care, the Housekeeper in 2nd floor, and the Laundry Staff.
  • Train, supervise, and monitor daily tasks of room attendants and laundry staff.
  • Inspect rooms for proper cleanliness, manage laundry staff order laundry supplies.
  • Updated a training grid topic for the housekeeping and laundry staff.
  • Manage Laundry staff to ensure linens are cleaned for housekeeping staff.
  • Assigned daily work to housekeepers as well as laundry staff.
  • Assigned jobs to housekeeping and laundry staff of 20+.
  • Prepared schedules for all housekeeping and laundry staff members.
  • Supervised housekeepers, house persons and laundry staff.
  • Developed schedule for laundry staff and room attendants.
  • Develop and train housekeeping and laundry staff.
  • Monitored laundry staff to ensure that all linens were rotated in store rooms and replenished supplies.
  • Manage all housekeeping and Laundry staff* Scheduling, timesheets, ordering supplies* Helped clean rooms when needed
  • Prepared all housekeeping and laundry staff members employee evaluations.
  • Work closely with laundry staff.
  • supervised and trained housekeeping and laundry staff in daily room and terminal cleaning, floor care and laundry operations.
  • Supervised housekeeping and laundry staff Developed budgets Maintained payroll and scheduling of staff Employee of the month

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1,105 Laundry Staff Jobs

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50. Staff Shortage
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low Demand
Here's how Staff Shortage is used in Housekeeper Supervisor jobs:
  • Performed duties as a housekeeper, custodial worker, laundry worker, and covered for staff shortages or other unanticipated occurrences.
  • Demonstrated use and maintenance of equipment as well as performed cleaning duties in cases of emergency or staff shortage.
  • Perform cleaning duties, including servicing rooms and public areas in cases of emergency and staff shortage.
  • Helped in cleaning tasks (in cases of urgent situations or staff shortage).
  • Perform cleaning duties as needed to cover staff shortages or other unanticipated occurrences.
  • Perform cleaning duties in case of emergency or staff shortage.
  • Conducted staff meetings Created rotating work schedule to address emergencies and staff shortages.

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Housekeeper Supervisor Jobs

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20 Most Common Skills For A Housekeeper Supervisor

Guest Satisfaction

36.2%

Housekeepers

10.1%

Laundry Room

9.1%

Customer Service

5.6%

Front Desk

4.5%

Public Areas

4.5%

Safety Standards

4.3%

Payroll

4.0%

Corrective Action

3.4%

Room Attendants

2.7%

Clean Bathrooms

2.6%

Room Inspections

2.3%

Staff Members

2.2%

Adequate Supplies

1.4%

Preventative Maintenance

1.3%

Common Areas

1.2%

In-Service

1.2%

Orientation Training

1.2%

VIP

1.2%

Company Policies

1.1%
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Typical Skill-Sets Required For A Housekeeper Supervisor

Rank Skill
1 Guest Satisfaction 30.1%
2 Housekeepers 8.4%
3 Laundry Room 7.6%
4 Customer Service 4.7%
5 Front Desk 3.7%
6 Public Areas 3.7%
7 Safety Standards 3.6%
8 Payroll 3.3%
9 Corrective Action 2.9%
10 Room Attendants 2.3%
11 Clean Bathrooms 2.1%
12 Room Inspections 2.0%
13 Staff Members 1.8%
14 Adequate Supplies 1.2%
15 Preventative Maintenance 1.1%
16 Common Areas 1.0%
17 In-Service 1.0%
18 Orientation Training 1.0%
19 VIP 1.0%
20 Company Policies 0.9%
21 Office Supplies 0.9%
22 Check-Outs 0.9%
23 Ensure Quality Standards 0.9%
24 Attractive Rooms 0.8%
25 Check Rooms 0.7%
26 Special Requests 0.7%
27 Weekly Schedule 0.7%
28 Room Status 0.7%
29 Daily Operations 0.7%
30 Osha 0.7%
31 Inventory Control 0.6%
32 Company Standards 0.6%
33 Vacant Rooms 0.6%
34 Personnel Problems 0.5%
35 Communication 0.5%
36 Periodic Inventories 0.5%
37 Special Projects 0.4%
38 Floor Care 0.4%
39 Room Assignments 0.4%
40 Laundry Department 0.4%
41 Screen Applicants 0.4%
42 Personnel Files 0.4%
43 Marriott 0.4%
44 Physical Condition 0.4%
45 Room Occupancy 0.4%
46 Computer System 0.4%
47 Exam Rooms 0.4%
48 Sure Rooms 0.4%
49 Laundry Staff 0.4%
50 Staff Shortage 0.4%
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14,097 Housekeeper Supervisor Jobs

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