Housekeeping Assistant Overview

* Cleans assigned areas using proper techniques.
* This includes: o Cleaning patient rooms (both occupied rooms and discharges of all types) o Utility rooms o Restrooms o Offices o Waiting rooms o Morgue o OB and ER (all areas) o Hallways, stairwells, entrances, storage rooms or any assigned areas. · Cleans floors, walls, ceilings, furniture, vents, fixtures, windows, etc. as required using proper methods and various equipment as necessary.
* May also: o Cleans up various types of spills according to policy. o Clean isolation rooms, c-section and LDR, and morgue, following gowning procedures and proper mask usage when applicable. o Pick up trash/recyclables according to policy including proper procedures for handling/disposal of infectious/hazardous waste. o Inspects drapes, curtains, and shower curtains for cleaning and repair needs. o Washes windows (below 8 feet) as appropriate. o Prepare soiled linen for pick up and distributes clean linen. · Maintains all equipment used and restocks cleaning cart, as needed.
* Reports repair needs and unsafe conditions. · May Set up and clean conference rooms according to procedures.
* May move furniture, records, file cabinets, beds, etc. as needed and requested · Responds to pages in a timely, courteous and professional manner. · Perform HAZMAT Decontamination duties and all required training

* The Housekeeping Assistant is responsible for maintaining facility in a clean, sanitary, orderly and attractive condition.
* Specific responsibilities include:
* Performs cleaning procedures in accordance with facility policy and departmental standards
* Properly uses chemicals, understands and adheres to facility Right to Know policy, and is knowledgeable of MSDS for chemicals used to perform functions of job
* Maintains all areas assigned in the facility in a continuous state of sanitation, odor free and safe, reporting any maintenance concerns
* Ensure housekeeping supplies are stocked and refill products when needed.
* Reports supply needs to supervisor
* Observes and uses proper procedures for waste disposal per facility policy
* Maintains equipment and supplies in a clean and orderly manner.
* Assist with other environmental service functions as assigned
* Other duties as assigned
* Responsibilities for all Ecumen Positions:1.
* Acting with Honor and Character
* Ethics and Values: Engages in open and honest dialogue with others.
* Treats individuals respectfully, professionally and fairly
* Integrity and Trust.
* Shows consistency between words and actions.
* Protects confidential (and sensitive) information.
* Effectively handles emotions, including anger and frustration
* Honoring Brand
* Personal Alignment: Models commitment to Ecumen's mission, vision, values.
* Demonstrates an understanding of how their role contributes and adds value to their business unit and Ecumen
* Drive and Initiative: Sets high standards for his or her performance.
* Accepts responsibility for taking initial action
* Creating the new and different
* Creativity: Is willing to challenge the status quo.
* Encourages others to try new methods and approaches.
* Supports his/her team, even when the initial efforts are unsuccessful
* Empowerment
* Customer and Team Focus: Establishes and maintains effective customer relationships.
* Demonstrates effective listening skills.
* Involves others in shaping plans and making decisions that affect them.
* Uses customer perspective, feedback and data for decision making and improvements in service delivery.
* Reliably and consistently demonstrates timely follow through and responsiveness to customer needs and requests.
* Champions initiatives that drive increased customer satisfaction

* 1) Follows routine cleaning schedules: cleans floors of soils, stains and debris, ensuring corners are free of dirt; clean walls and doors; dusts and cleans furniture; cleans bed frames, mattresses, toilets, sinks, bathroom vents and empties and cleans wastebaskets.
* Ensures drapes and privacy curtains are free of dust, dirt and stains and hung properly.
* Follows special cleaning procedures as assigned and necessary, including discharge cleaning and isolation cleaning
* Keeps residents items and call light within reach per residents preference and center/campus policy.
* Monitors / reports lingering odors throughout the center/campus; takes appropriate action corrective action to prevent odors from lingering.
* Provides residents with opportunities for independence and choice consistent with their care plans.
* Assists in keeping residents dining areas pleasant and orderly
* Completes documentation on appropriate forms as assigned; gets to know residents by name and specific communication needs.
* Explains procedures to residents before and during cleaning, unless disruptive for the resident.
* Completes quality improvement audits and participate in task forces and center/campus care conferences as assigned.
* Accurately documents amount of food and fluid consumed by residents.
* Receives and shares information; observes and reports residents conditions and/or any chewing or swallowing problems to appropriate staff.
* Responds appropriately to resident requests for help and reports to appropriate staff member
* Keep chemicals secured in locked area as per policy.
* Maintains safe work practices and follows center/campus safety procedures; responds appropriate to emergency needs in the center, i.e. choking, falls.
* Adheres to OSHA and CDC guidelines to minimize infections by following aseptic cleaning techniques, including those that apply to blood borne pathogens.
* Follows center/campus infection control procedures, uses standard precautions by using personal protective equipment and observes transmission guidelines
* Must be able to read, write, speak&comprehend English.
* Associated topics: adminstration, corporate, facilities, facility, housing assistant, luxury, manager i, property manager, prosper

* To clean resident rooms and other interior and exterior facility areas under the supervision of the Housekeeping Supervisor.
* To assist in maintaining a positive physical and psychosocial environment for the residents.
* Maintain the cleanliness and sanitation of resident rooms, bathrooms, common areas, and offices by vacuuming, wiping, mopping, polishing, and moving items etc., in accordance with established cleaning schedules.
* Ensure residents rooms are safe comfortable and maintained in an attractive manner.
* Ensure that residents personal items are safeguarded.
* Clean spills, soiled areas, and other conditions as observed or directed.
* Ensure equipment and work areas are safe, that procedures regarding cleaners or hazardous materials or objects are strictly adhered to and that equipment and supplies are properly stored.
* Ensure universal precautions and infection control, isolation, fire, safety and sanitation practices and procedures are followed and that hazardous conditions and/or equipment are promptly reported.
* B.Residents Rights Functions Duties: Understand and comply with the Resident Bill of Rights.
* Promote positive relationships with residents, visitors, and regulators, to include presenting a professional appearance and attitude.
* Maintain resident confidentiality and privacy.
* Treat residents with kindness, dignity, and respect.
* Report all resident complaints, accidents, and incidents to the supervisor.
* Report immediately all violations of Residents Rights.
* C.Marketing Functions Duties: Welcome new residents and their families, new employees, and guests.
* Promote the services offered by the facility to residents, residents families, staff, and members of the community.
* D.HIPAA Compliance Functions Duties: Maintain the confidentiality and security of all PHI, (Personal Healthcare Information) as defined by HIPAA, (Health Insurance Portability and Accountability Act), unless the resident or employee consents and authorizes the use or disclosure of PHI or that which is permitted by the HIPAA Privacy Standard.
* This includes healthcare information, oral or written, whichis individual identifiable information relating to a resident s or employee s health and healthcare needs or payment for healthcare.
* Follow Atrium Centers policies and procedures designed to comply with these standards.
* OTHER JOB FUNCTIONS A.Continuous Quality Improvement Functions Duties: Participate in the Quality Improvement Program as assigned by the Housekeeping Supervisor.
* Understand and follow the Corporate Standards of Conduct policies.
* Assist in ensuring that quality improvement measures are continually maintained.
* Maintain an open rapport with all staff and all departments to ensure that a team effort is achieved in providing superior services in the facility.
* B.Safety and Sanitation Functions Duties: Understand universal precautions and follow established safety rules.
* Ensure cleanliness and sanitation of all assigned areas.
* Promptly report accidents, incidents, and unsafe, hazardous conditions and equipment.
* Use housekeeping supplies and equipment in an appropriate and safe manner and in a fashion that comports with the product s intended use.
* Secure housekeeping supplies and equipment during and after use.
* C.Staff Development Functions Duties: Attend and participate in orientation, training, in-service educational activities and staff meetings for general and housekeeping staff.
* Attend all mandatory in-services.
* Attend and participate in orientation, educational programs, and meetings for residents and/or their families, at the request of the Housekeeping Supervisor.
* D.All Other Duties as Assigned

* Exhibits each of the Mount Carmel Service Excellence Behavior Standards holding self and others accountable and role modeling excellence for all to see.
* For example: demonstrates friendliness and courtesy, effective communication creates a professional environment and provides first class service.
* Meets population specific and all other competencies according to department requirements.
* Promotes a Culture of Safety by adhering to policy, procedures and plans that are in place to prevent workplace injury, violence or adverse outcome to associates and patients.
* Relationship-based Care: Creates a caring and healing environment that keeps the patient and family at the center of care throughout their experience at Mount Carmel following the principles of our interdisciplinary care delivery system.
* Responsible for distribution of needed replacement supplies.
* Adheres to the hospital code of ethics at all times to include regard for patient confidentiality.
* Perform cleaning functions in assigned areas following established schedules and using prescribed methods.
* Dry mop, spot mop and wet mop floors.
* Clean corners and baseboards.
* Buff floors with buffer or burnish with Burnisher.
* Vacuum and edge carpets with corridor vacuum, upright vacuum, tank vacuum, or other equipment provided.
* Bonnet cleans or extracts carpets in rooms and corridors
* Scrubs floors with automatic floor scrubber or corded floor machine.
* Strips floors, baseboards and corners and applies new floor finish in all rooms and corridors.
* Transport trash (general, infectious, hazardous, and recyclable) from utility rooms and other collection points to designated areas.
* Trash to be compacted or placed in containers.
* Waste to be compacted; when applicable certain wastes will be steam sterilized grinded/shredded or placed in containers for storage until appropriate waste disposal vendor picks up.
* Learn procedures and duties of Housekeeping Assistant position and perform them when needed.
* Change cubicles and drapes.
* Move beds as required.
* Project clean walls, lights and vents on an assigned frequency.
* Maintain, clean, and properly use assigned equipment and have repairs made when needed.
* Observe and report the need to repair equipment, furniture, and building fixtures.
* Respond to emergency calls or codes and follow established procedures.
* Move furniture for repair or cleaning and set up meeting rooms.
* Assist in cleaning of emergency spills/floods that are observed or requested.
* Attends in service programs and department meetings as requested.
* Meets all company's requirements for online training and annual EVS Housekeeping certification.
* Proactively communicates with all staff members in an accurate & timely manner.
* Responsible for compliance with organizational integrity through raising questions and promptly reporting actual or potential wrongdoing.
* All other duties as assigned