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1. Systems Thinking In Public Health

This course provides an introduction to systems thinking and systems models in public health. Problems in public health and health policy tend to be complex with many actors, institutions and risk factors involved. If an outcome depends on many interacting and adaptive parts and actors the outcome cannot be analyzed or predicted with traditional statistical methods. Systems thinking is a core skill in public health and helps health policymakers build programs and policies that are aware of and...

2. Major Depression in the Population: A Public Health Approach

Public Mental Health is the application of the principles of medicine and social science to prevent the occurrence of mental and behavioral disorders and to promote mental health of the population. This course illustrates the principles of public health applied to depressive disorder, including principles of epidemiology, transcultural psychiatry, health services research, and prevention. It is predicted that by 2020 depressive disorder will be the most important cause of disease burden in the...

3. Customer Service Mastery: Delight Every Customer

4.7

(18,204)

Master Customer Service using this practical customer care course...

4. Customer Service: 6 Keys To Exceptional Customer Service

4.6

(601)

Master Customer Satisfaction & Astonish Your Customers With A+ Customer Service...

5. Health for All Through Primary Health Care

This course explores why primary health care is central for achieving Health for All. It provides examples of how primary health care has been instrumental in approaching this goal in selected populations and how the principles of primary health care can guide future policies and actions. Two of the most inspiring, least understood, and most often derided terms in global health discourse are “Health for All” and “Primary Health Care.” In this course, we will explore these terms in the context...

6. Public Health in Humanitarian Crises 2

This course, Public Health in Humanitarian Crises 2, addresses public health issues of people affected by disasters, both natural or conflict-related. It discusses the many changes that occur in people’s lives when they are uprooted by a disaster, including many important topics related to humanitarian crises, such as when there is an epidemic a public health emergency; what do we mean with the humanitarian development nexus; what are the basics of disaster epidemiology and surveillance;...

7. Press Coverage, Publicity & Public Relations For Branding

4.3

(496)

Public relations to reach 100,000+ people with influencer marketing, publicity, and press coverage for personal branding...

8. Public Speaking and Presenting at Work

4.5

(6,108)

Master professional presentation skills, develop confidence, command the room, facilitate meetings & design your speech...

9. Data and Health Indicators in Public Health Practice

Epidemiology is often described as the cornerstone science in public health. Epidemiology in public health practice uses study design and analyses to identify causes in an outbreak situation, guides interventions to improve population health, and evaluates programs and policies. In this course, we'll define the role of the professional epidemiologist as it relates to public health services, functions, and competencies. With that foundation in mind, we'll introduce you to the problem solving...

10. Breastfeeding: Public Health Perspectives

Engaging in this course will provide you with the opportunity to think about breastfeeding and its public health implications. The Socio-Ecological Model will be the framework of the course as we think about how each level of the Model (individual, interpersonal, community, organizational, and public policy) impacts breastfeeding practices in the United States, and globally. Through short video lectures you will be introduced to relevant topics related to the public health perspectives of...

11. Public Speaking for Kids (& Parents) Kids Can Speak!

4.2

(445)

Public Speaking: It's never too early to learn how to speak effectively and with confidence. An essential life skill...

12. Public Speaking Skills: Give a Great Informational Speech

4.4

(737)

Public Speaking - You can confidently present information in a way that is understandable and memorable...

13. The People, Power, and Pride of Public Health

The People, Power, and Pride of Public Health provides an engaging overview of the incredible accomplishments and promise of the public health field. The first module includes interviews with legendary public health figures whose work led to millions of lives saved with vaccines, air bags and car seats, and the federal Women Infants and Children (WIC) nutrition program. The second module brings key public health tools to life -- including use of data, communications, and policy - through...

14. Health Care IT: Challenges and Opportunities

A strong argument can be made that the health care field is one of the most information-intensive sectors in the U.S. economy and avoidance of the rapid advances in information technology is no longer an option. Consequently, the study of health care information technology and systems has become central to health care delivery effectiveness. This course covers the modern application of information technology that is critical to supporting the vision and operational knowledge of the health care...

15. Public Speaking Training & Facilitator Certification

4.6

(1,480)

World-class public speaking training: Learn presentation skills, engage your audience, develop confidence, facilitate...

16. Customer Retention: Maximise Your Profits

4.6

(481)

How CRM, Customer Care, Customer Service, Customer Satisfaction, and Customer Experience will 10X your profits...

17. Health Care Delivery in Healthcare Organizations

Have you ever needed health care and thought that there must be better ways to get or deliver health care? For example, have you found yourself thinking that there should be a way to get a diagnostic test or treatment at home? Or do you work in a healthcare organization and find yourself thinking that there must be better ways to deliver health care? If you have, this course is for you. Course content includes an overview of health care delivery including healthcare consumerism, the patient's...

18. Health After Cancer: Cancer Survivorship for Primary Care

This course presents basic principles of cancer survivorship to primary-care physicians. Developed by a team of experts in caring for cancer survivors, and narrated by a primary-care physician, this course provides practical tips and tools that can be easily integrated into medical practice. You will learn about the complex physical and psychosocial needs and concerns of the growing number of cancer survivors, along with the key role that primary care physicians have in guiding these patients...

19. Fear of Public Speaking: Never Fear Public Speaking Again

4.3

(623)

Public Speaking Fear. You will deliver presentations/speeches with confidence and ease. Never be nervous again...