Housekeeping assistant manager job description

Come be a part of something bigger!

Benchmark | Pyramid is a strong believer in offering our employees Work-Life Effectiveness through, practices, policies, and programs to help our employees achieve success at both work and home. Here are just some of the great benefits we offer:
Full Time employees have access to Medical and Dental insurance to fit your needs Benchmark University (You can grow both personally and professionally through on-line webinars and self-study courses) 401K match (Let us help you build your financial future) Companywide Hotel Room Discounts (Who doesn't love to get away) Paid Time OffEmployee Assistance Program (We are here to support you) Employee family events (bring the kids!) Partnerships and discounts with major retailers such as AT&T, Verizon and Dish to name a few Many more, please inquire for more details

The
Assistant Housekeeping
Manager is responsible for assisting the Executive Housekeeper in overseeing the proper and smooth operation of the Housekeeping Department. The
Assistant Housekeeping
Manager will monitor all aspects of employee activity to ensure the highest quality in cleanliness and service.

What you will have an opportunity to do:
ESSENTIAL FUNCTIONS:
Assist with interviewing and hiring of all housekeeping staff. Help Executive Housekeeper with proper, adequate training and re-training of all housekeeping staff. Identify employees for possible promotions. As situations dictate, discipline employees with intent to improve performance, attitude and appearance. Give Commendations as warranted. Assist with department purchasing, maintaining consistent availability of all cleaning products, machinery, amenities, etc. Administer “Quality Assurance Program”. As necessary, establish new standards to provide the guests the highest quality of service. Through close communication with Executive Housekeeper, recommend areas in need of improvement. Assist with weekly/monthly inventories, with timely reporting to Accounting. Through proper scheduling, keep payroll costs within budgeted guidelines. Ensure that other expenses are kept within budgeted guidelines, through monitoring of staff handling and usage of supplies and equipment. Attend all scheduled meetings, i.e. Rooms Division, Department Head, Safety, etc. Report in either written or verbal form all information to the Executive Housekeeper. Responsible for proper quality control and daily monitoring of staff. Ensure standards of cleanliness are met in all areas of responsibility. Perform timely and fair performance appraisals of all staff.

What are we looking for?

Benchmark Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.

About Us

There's a reason we were named the #1 hotel in Cincinnati. It's our people! Sure, we have boutique accommodations at the Residence Inn Cincinnati Downtown, housed in the historic Phelps Building in the heart of the city. Unique among extended-stay hotels in Cincinnati, we feature a rooftop restaurant and terrace, but that's not what really sets us apart, its our team members! We were named number one because we're powered by some of the best, most talented individuals in the business. If you're the best, you belong with the best. Come see what a career at The Phelps - Residence Inn Downtown Cincinnati with Pyramid Hotel Group can mean for you!

The Phelps - Residence Inn boasts 134 guest rooms and 5,039 sq ft of event space.

Description Job description

The Phelps residence Inn is looking for a skilled, passionate and friendly Assistant Housekeeping Manager to join our team! We are looking for a fast paced, dedicated manager that is ready to work alongside our great Executive Housekeeping Manager and share the responsibilities of the Housekeeping Department

Primary areas of responsibility include, but are not limited to the following:

• Obtains list of vacant rooms which need to be cleaned immediately and list of prospective check outs in order to prepare work assignments
• Assigns workers their duties, and inspects work for conformance to prescribed standards of cleanliness
• Advises manager or desk clerk of rooms ready for occupancy
• Inventories stock to ensure adequate supplies
• Assists in investigations, complaints regarding housekeeping service and equipment, and assists manager with corrective action.
• Examines rooms, halls, and lobbies to determine need for repairs or replacement of furniture or equipment, and makes recommendations to management
• Conducts training of new employees to explain company policies, housekeeping work procedures, and to demonstrate use and maintenance of equipment
• Attends periodic staff meetings with other department heads to discuss company policies and guest complaints, and to make recommendations to improve service and ensure more efficient operation
• Assists manager in preparing reports concerning room occupancy, payroll expenses, and department expenses if applicable.
• Have a thorough knowledge of product, including room types, amenities, services and brand standards
• All other duties as assigned, planned or un-planned

** All managers receive complimentary parking here at the hotel.

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.
THE JOB:

As an Assistant Housekeeper, you will set the stage for guest experience with your welcoming smile and service. You will play a vital role in our mission to own the guest's experience and create WOW memories that they will carry with them far beyond their stay with us.

THE DAY-TO-DAY:

* Supervise Housekeeping employees and Floor Supervisors to ensure that they adhere to and enforce company and Housekeeping policies, being alert to their duties
* Inspect five (5) rooms or more in written form and 20 visual inspections daily to ensure that Floor Supervisors and GRA's are conforming to the sanitation requirements of health laws and standards
* Coordinate and conduct performance appraisals of Housekeeping employees in accordance with company guidelines
* Maintain records, including repair needs, lost and found items, and quality of work done by employees
* Instruct employees and new hires on the products used for cleaning in accordance with OSHA chemical Right To Know standards
* Coordinate turn-down services and other special requests made by VIP Services and VIP guests

THE IDEAL CANDIDATE:

* Able to lead and mentor a team
* Takes pride in their work
* Describes themselves as detail-oriented
* Enjoys helping others and likes to make a good impression
* Can handle multiple tasks at one time

THE PERKS & BENEFITS:

* Wellness incentive programs to help you stay healthy physically and mentally
* Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more.
* Free meals in our employee dining room
* Free parking on and off shift
* Healthcare, financial, and time off benefits
* Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community

Are you ready to JOIN THE SHOW? Apply today!

Location:

Las Vegas, Nevada