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Become A Housekeeping Director

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Working As A Housekeeping Director

  • Communicating with Supervisors, Peers, or Subordinates
  • Guiding, Directing, and Motivating Subordinates
  • Getting Information
  • Resolving Conflicts and Negotiating with Others
  • Organizing, Planning, and Prioritizing Work
  • $61,957

    Average Salary

What Does A Housekeeping Director Do At Brookdale Senior Living

* Manage housekeeping staff and coordinates staffing schedules to ensure the proper cleaning of offices, public spaces, residential apartments, and community grounds
* Plan and schedule cleaning programs, including but not limited to annuals, move-in preparations, and carpet cleaning
* Oversee and monitor inventory control systems for all supplies, chemicals, and equipment
* Ensure staff is trained on the safe handling of cleaning chemicals in accordance with department guidelines and ensures compliance with local, state, and federal safety standards, MSDS, OSHA, EPA and other applicable rules and regulations
* May assist housekeeping staff with cleaning duties, including cleaning floors, restrooms, kitchens, and other areas as needed

What Does A Housekeeping Director Do At Confidential

* Responsible for the accuracy and timeliness of financial data and statistics.
* Control expenses within area of responsibility.
* Develop and recommend department operating budget and ensure the department operates within budget.
* Evaluate and justify supplies, equipment, and purchases as needed.
* Coordinate housekeeping activities with other

What Does A Housekeeping Director Do At Fairmont

* Reporting to the Director of Operations, responsibilities and essential job functions include but are not limited to the following:
* Consistently offers professional, engaging and friendly service
* Managing Housekeeping Operations and Budget
* Ensures compliance with all housekeeping policies, standards and procedures
* Cleanliness of the Hotel is the Primary Concern
* Understands the importance of department's operation on the overall property financial goals and educates staff on details as appropriate
* Reviews staffing levels to ensure the guest service, operational needs and financial goals and educates staff on details as appropriate
* Reviews staffing levels to ensure the guest service, operational needs and financial opbjectives are met
* Obtains list of rooms to be cleaned immediately and list of propective check-outs or discharges to prepare work assignments
* Inventories stock to ensure adequate supplies
* Supervises an effective inspection program for all guestrooms, Meeting Space, Restaurants and public space
* Understands the impact of department's operations on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals
* Ensures all colleagues have proper supplies, equipment and uniforms
* Communicates areas that need attention to staff and follows up to ensure understanding
* Supervises daily housekeeping shift operations and ensures compliance with all housekeeping policies, standards and procedures
* Participates in departmental meetings and continually communicates a clear and consistent message regarding the departmental goals to produce desired results
* Uses all available on the job training tools to train new room attendants and provide follow up training as necessary
* Establishes and maintains open, collaborative relationships with colleagues and ensures colleagues do the same
* Schedule colleagues to business demands and tracks colleague time and attendance
* Ensures colleagues understand expectations and parameters of their job duties/tasks
* Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to policy
* Observers service behaviors of colleagues and provides feedback to individuals
* Ensures that colleague recognition is a key priority
* Solicits colleague feedback by utilizing an 'open door policy'
* Reviews colleague satisfaction results to identify and address colleague issues and concerns
* Administers colleague progressive discipline procedures in accordance with the Collective Bargaining Agreement
* Manage the interviewing and hiring of team members with the appropriate skills
* Sets a positive example for guest relations
* Empower colleagues to provide excellent guest service
* Emphasize guest satisfaction during all departmental meetings and focuses on continuous improvement
* Responds to and resolves guest issues and concerns
* Strives to improve service performance through training and coaching
* Employee Status

What Does A Housekeeping Director Do At Atria Senior Living

* Replacing and hanging draperies
* Changing beds
* Inspecting for bed bugs
* Cleaning public restrooms and replenishing supplies as needed
* Sweeping, scrubbing, waxing, and polishing floors; cleaning rugs, carpets, upholstered furniture, and draperies
* Dusting furniture and equipment
* Polishing metalwork
* Washing walls, woodwork, windows, door panels, and sills
* Window washing, upkeep of storage and utility areas, stocking of housekeeping cart, emptying trash and transporting to disposal area
* Responsible for all laundry duties including:
* Washing, drying and ironing resident laundry and community linens and textiles in provided appliances
* Folding and/or hanging laundry appropriately
* Distributing laundered articles and linens
* Oversight of the cleanliness of resident laundry
* Ensures with Maintenance that trash and dumpster areas are clean.
* Reports resident issues or changes in health or living status promptly.
* Reports potentially unsafe conditions or maintenance related issues promptly to Supervisor.
* Personally handles any resident or resident family customer service issues.
* May perform other duties as needed and/or assigned.
* High school diploma or general education degree (GED) preferred.
* Three to five years proven housekeeping supervisory experience plus actual housekeeping/janitorial experience.
* Demonstrated ability to create and deliver group presentations on property related subject matter and to write reports in a clear, concise form.
* Ability to perform basic arithmetic skills, such as measurement, addition, subtractions, multiplication and division in order to do basic calculations and analysis such as estimating, determining averages and percentages, and totals.
* Ability to frequently operate general office equipment, such as, but not limited to, personal computer, telephone, photocopying machine, facsimile machine, and postage machine.
* Must successfully complete all Atria specified training programs.
* Able to operate cleaning equipment such as: mangle, iron, washer & dryer, brooms, mops, vacuums, etc.
* Able to work various schedules and shifts as needed.
* Able to print and speak simple sentences in English.
* Able to perform numerical operations using units of United States’ currency and weight measurement, volume, and distance.
* Familiar with all types of surfaces and respective cleaners.
* Experience in carpet cleaning (all types) and upholstery cleaning.
* Familiar with isolation and infection control.
* Able to operate: extractors, brooms, wet-dry vacuum, carts, scrubbers, sprayers, hoses, vacuums, and washer/dryer (commercial).
* Understands Lock Out/Tag Out procedures.
* Understands SDS Sheets.
* Ability to recruit, train, and manage performance of team members

What Does A Housekeeping Director Do At Grand Sierra Resort and Casino

* include the following.
* Other duties may be assigned
* Checks unoccupied rooms and compares to discrepancies.
* Oversees the activities and actions of assigned personnel.
* Inspects clean/vacant and occupied rooms for cleanliness, supplies, maintenance problems, and guest-room temperature.
* Ensures combustible substances are removed from storage areas.
* Trains new employees and provides ongoing training for current employees.
* Hires, coaches, schedules, trains, reviews all Housekeeping and EVS Staff.
* Ensures consistent superior service and quality of housekeeping.
* Effectively work within department to identify, communicate, and resolve work orders, guest service items, and guest opportunities.
* Manages regular clean-up of outside areas and public spaces
* Assures attendance and participation of department in LECS, safety, and community involvement efforts.
* Upholds the highest standards of cleanliness, safety, and conduct
* Stays up to date on OSHA and safety standards within Housekeeping department
* Reports any safety hazards, concerns, or incidents to appropriate management
* Promotes a safe and productive work environment

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Housekeeping Director Demographics

Gender

Male

53.3%

Female

44.7%

Unknown

2.0%
Ethnicity

White

57.3%

Hispanic or Latino

20.3%

Black or African American

11.4%

Asian

7.1%

Unknown

3.8%
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Foreign Languages Spoken

Spanish

62.0%

German

7.0%

French

7.0%

Italian

5.6%

Portuguese

4.2%

Russian

2.8%

Chinese

1.4%

Mandarin

1.4%

Ukrainian

1.4%

Dutch

1.4%

Greek

1.4%

Carrier

1.4%

Polish

1.4%

Arabic

1.4%
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Housekeeping Director Education

Schools

University of Phoenix

13.9%

Cornell University

9.9%

Michigan State University

6.9%

Johnson & Wales University

6.9%

University of Wisconsin - Stout

5.0%

Northern Arizona University

5.0%

University of Central Florida

5.0%

University of Nevada - Las Vegas

4.0%

Howard University

4.0%

Miami Dade College

4.0%

Widener University

4.0%

Grand Valley State University

4.0%

Bergen Community College

4.0%

Florida International University

4.0%

Strayer University

4.0%

Northern Virginia Community College

4.0%

Tulane University

3.0%

Trident Technical College

3.0%

Hudson Valley Community College

3.0%

University of Southern Mississippi

3.0%
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Majors

Business

29.7%

Hospitality Management

20.3%

Management

10.1%

Health Care Administration

9.0%

Accounting

3.8%

Psychology

3.5%

General Studies

3.1%

Communication

3.1%

Human Resources Management

2.4%

English

2.1%

Parks And Recreation Management

1.7%

Education

1.4%

Criminal Justice

1.4%

Political Science

1.4%

Computer Science

1.2%

Biology

1.2%

Environmental Science

1.2%

Legal Support Services

1.2%

Linguistics

1.2%

Graphic Design

1.2%
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Degrees

Bachelors

37.8%

Other

33.5%

Associate

14.5%

Certificate

6.7%

Masters

6.0%

Diploma

0.9%

License

0.3%

Doctorate

0.3%
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Full Time
Part Time
Internship
Temporary

Real Housekeeping Director Salaries

Job Title Company Location Start Date Salary
Director of Housekeeping Mercer 1 LLC New York, NY Jan 15, 2011 $95,000
Director of Housekeeping Mandarin Oriental, Washington Washington, DC Sep 10, 2013 $75,000
Director of Housekeeping Columbia Sussex Management, LLC Anchorage, AK Dec 24, 2015 $70,429
Director of Housekeeping Columbia Sussex Management LLC Chicago, IL Nov 11, 2016 $65,000
Director of Housekeeping Columbia Sussex Management LLC Bloomington, MN Mar 12, 2016 $65,000
Director of Housekeeping Operations Broken Sound Club Inc. Boca Raton, FL Oct 01, 2010 $65,000
Director of Housekeeping Crossroads Hospitality Management Company, LLC Itasca, IL Nov 15, 2014 $58,000
Director of Housekeeping Columbia Sussex Management LLC Bloomington, MN Dec 02, 2013 $50,000
Director of Housekeeping Columbia Sussex Management, LLC Carefree, AZ Jan 03, 2016 $49,440
Director of Housekeeping Columbia Sussex Management, LLC Anchorage, AK Jan 03, 2016 $49,440
Director of Housekeeping Columbia Sussex Management LLC Anchorage, AK Oct 14, 2014 $48,000
Director of Housekeeping Columbia Sussex Management LLC Bloomington, MN Jan 25, 2013 $48,000
Director of Housekeeping Columbia Sussex Management LLC Oklahoma City, OK Jul 03, 2012 $48,000
Director of Housekeeping Columbia Sussex Management LLC New Orleans, LA Dec 03, 2010 $48,000
Director of Housekeeping Interstate Management Company, LLC Washington, DC Dec 01, 2010 $45,000 -
$65,000
Director of Housekeeping Crossroads Hospitality Management Company, LLC Washington, DC Dec 01, 2010 $45,000 -
$65,000

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Top Skills for A Housekeeping Director

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  1. Guest Satisfaction
  2. Laundry
  3. Payroll
You can check out examples of real life uses of top skills on resumes here:
  • Coordinate department's activities with other departments to facilitate increased levels of communication and guest satisfaction.
  • Identify and coordinate resources necessary to implement an efficient laundry production by changing chemicals, training and empowering team members.
  • Controlled labor and payroll expenses through Productivity Management meeting budgetary guidelines.
  • Planned and supervised facilities maintenance including repairs, remodels, improvements, and custodial and housekeeping operational oversight.
  • Instructed staff on proper safety procedures and handling of hazardous/infectious materials.

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Top 10 Best States for Housekeeping Directors

  1. North Dakota
  2. Minnesota
  3. New York
  4. Rhode Island
  5. Connecticut
  6. Alaska
  7. Wyoming
  8. Hawaii
  9. Delaware
  10. Massachusetts
  • (6 jobs)
  • (60 jobs)
  • (63 jobs)
  • (4 jobs)
  • (12 jobs)
  • (2 jobs)
  • (5 jobs)
  • (12 jobs)
  • (3 jobs)
  • (40 jobs)

Top Housekeeping Director Employers

Jobs From Top Housekeeping Director Employers

Housekeeping Director Videos

How to become a Hotel Manager - Chapter 1

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