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Become A Housekeeping Manager

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Working As A Housekeeping Manager

  • Communicating with Supervisors, Peers, or Subordinates
  • Guiding, Directing, and Motivating Subordinates
  • Getting Information
  • Resolving Conflicts and Negotiating with Others
  • Organizing, Planning, and Prioritizing Work

  • $37,710

    Average Salary

What Does A Housekeeping Manager Do At Brookdale Senior Living

* Manage housekeeping staff and coordinate staffing schedules to ensure the proper cleaning of offices, public spaces, residential apartments, and community grounds
* Plan and schedule cleaning programs, including but not limited to annuals, move-in preparations, and carpet cleaning
* Oversee inventory of all supplies, chemicals, and equipment
* Hire, train, discipline, and terminate department employees, in accordance with company policies
* May assist housekeeping staff with cleaning duties, including cleaning floors, restrooms, kitchens, and other areas as needed

What Does A Housekeeping Manager Do At Kimpton Hotels

* Select, staff, recruit, hire, and train qualified housekeeping candidates.
* Schedule the cleaning of the room carpets, upholstery, and draperies as needed, along with deep cleaning projects and window cleaning as necessary.
* Schedule cleaning for lobby area, public restrooms, telephone areas, hallways, entrances, elevators.
* Schedule cleaning for periodic major cleaning projects including carpet shampooing, cleaning of walls and baseboards, cleaning of windows, elevator doors and tracks.
* Schedule cleaning of all meeting rooms after a completed function.
* Schedule deep cleaning of all meeting rooms on periodic basis including carpet shampooing, cleaning of walls and baseboards, cleaning of windows, etc.
* Ensure all meeting room functions are properly set up according to the requests indicated on the meeting room/event function sheets.
* Read front desk log book for the pertinent housekeeping information.
* Obtain all housekeeping reports and messages from the front desk and PBX departments.
* Confirm all housekeeping staff members have arrived or find substitutes for absence employees.
* Prepare room assignment for the attendants.
* Distribute room assignments and keys.
* Check floors periodically, update the current room status, and identify opportunities for House person service.
* Communicate with the Front Desk, Sales, and Maintenance Departments to ensure a high quality product and service level is delivered to our guests.
* Answer the department telephone to respond quickly to requests from guests.
* Check hotel's computer for information concerning room status and enter updated room status.
* Review outside laundry facility servicing to ensure quality, undamaged linens and consistent delivery, keeping in mind the budgetary guidelines.
* Review and update systems and supplies purchase for guest room accommodations using budgetary guidelines.
* Orient and familiarize new personnel with hotel facilities and operating hours.
* Train by instruction and practice, both formally and on-the-job; and update staff on any new laws or regulations necessary to safely perform their tasks.
* Maintain good performance and productivity levels by setting quality standards following hotel procedures and policies.
* Control all expenditures relating to Housekeeping, including, labor, guest room supplies, and all cleaning supplies and equipment.
* Prepare annual housekeeping budget.
* Maintain high quality of housekeeping standards in: a) the guest rooms; b) linens and uniforms; c) lost and found; d) laundry; and e) janitorial department and night cleaners.
* Establish quality-cleaning programs to ensure appearance and life of all furniture, fixtures and equipment.
* Submits requests for repair of cleaning equipment.
* Requisitions or purchases other supplies and equipment for hotel room honor bars, toiletries, and paper products

What Does A Housekeeping Manager Do At Compass Group, North America

* Establish and review standards and work procedures for all housekeeping staff in accordance with established policies and practices of the facility
* Plan work schedules, hours, areas of work, and job duties to ensure adequate housekeeping services are rendered to all areas
* Interview, select, hire, evaluate, and recommend termination of facility housekeeping personnel in accordance with facility standards
* Orient, train, and supervise all housekeeping staff
* Regular inspections and evaluations of the facility; ability to recommend action items; assist with relocations within the facility
* Conduct regular staff meetings and communicate with members of other departments to coordinate housekeeping activities
* Schedule major project work, assuring that adequate staff and supplies are available
* Conduct regular inventory of housekeeping supplies
* Assist unit director with budget
* Follow-up on all client requests

What Does A Housekeeping Manager Do At La Quinta Inns & Suites

* Provide leadership and direction for all housekeeping and laundry activities for the hotel to ensure the highest level of cleanliness for both the guest rooms and public areas
* Inspect guest rooms, public areas, & heart of the house for cleanliness
* Train, motivate, coach, counsel, & discipline staff members
* Maintain a regularly scheduled cleaning program
* Prepare weekly schedule
* Maintain supply and linen inventories
* Update room statuses in the computer
* Ensure housekeeping requests from guests or management are responded to in a timely, efficient, & friendly manner
* Keywords: maid, janitorial, house cleaning, commercial cleaning, hospital cleaning, part time cleaning, part-time cleaning, office cleaning, full-time cleaning, full time cleaning

What Does A Housekeeping Manager Do At Fairmont

* Reporting to the Director of Housekeeping, responsibilities and essential job functions include but are not limited to the following:
* Consistently offer professional, friendly and engaging service
* Lead and manage the day-to-day operation of the department and ensure service standards are followed
* Address guest concerns and react quickly, logging and notifying proper departments as required
* Assist with conducting regularly scheduled departmental meetings
* Assist in managing the departmental budget in a fiscally responsible manner
* Assist with the recruitment and training of all Housekeeping Colleagues
* Balance operational, administrative and Colleague needs
* Follow departmental policies and procedures
* Report necessary maintenance items
* Follow all safety and sanitation policies
* Other duties as assigned
* Employee Status

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Housekeeping Manager Demographics

Gender

  • Female

    67.5%

  • Male

    30.7%

  • Unknown

    1.8%

Ethnicity

  • White

    75.5%

  • Hispanic or Latino

    15.6%

  • Asian

    6.9%

  • Unknown

    1.5%

  • Black or African American

    0.5%
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Languages Spoken

  • Spanish

    62.9%

  • French

    8.2%

  • German

    4.6%

  • Portuguese

    4.1%

  • Arabic

    3.6%

  • Chinese

    2.6%

  • Korean

    2.1%

  • Mandarin

    1.5%

  • Japanese

    1.5%

  • Tagalog

    1.0%

  • Romanian

    1.0%

  • Dutch

    1.0%

  • Russian

    1.0%

  • Cantonese

    1.0%

  • Italian

    1.0%

  • Swedish

    0.5%

  • Turkish

    0.5%

  • Hindi

    0.5%

  • Hungarian

    0.5%

  • Catalan

    0.5%
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Housekeeping Manager

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Housekeeping Manager Education

Housekeeping Manager

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Real Housekeeping Manager Salaries

Job Title Company Location Start Date Salary
Executive Housekeeping Manager Marina District Development Company, LLC and Subsidiary Atlantic City, NJ Nov 29, 2016 $72,100
Senior Housekeeping Manager Hilton Worldwide Inc. New York, NY Oct 01, 2014 $64,614
Housekeeping Manager Columbia Sussex Management, LLC Bloomington, MN Jan 12, 2016 $61,235
Housekeeping Manager Hilton Worldwide Inc. New York, NY Dec 09, 2015 $60,510
Housekeeping Manager Hilton Worldwide Inc. New York, NY Sep 12, 2015 $60,510
Hotel Housekeeping Manager Starwood Hotels & Resorts Worldwide, Inc. Washington, DC Jul 29, 2014 $60,000
Executive Housekeeping Manager Marina District Development Company, LLC and Subsi Atlantic City, NJ Nov 29, 2013 $59,160
Housekeeping Manager Hudson Sheraton Corporation New York, NY Sep 25, 2013 $56,919
Housekeeping Manager Columbia Sussex Management, LLC Bloomington, MN Sep 23, 2015 $56,000
Housekeeping Manager Columbia Sussex Management, LLC Bloomington, MN Mar 28, 2016 $56,000
Hotel Housekeeping Manager Starwood Hotels & Resorts Worldwide, Inc. Washington, DC Sep 10, 2013 $55,000
Housekeeping Manager Columbia Sussex Corp New Orleans, LA Apr 08, 2009 $54,500
Housekeeping Manager-Management Development Progr Hilton Hotels Corporation New York, NY Sep 17, 2014 $53,560
Hotel Housekeeping Manager Jumeirah Hospitality and Leisure (USA) Inc. New York, NY Sep 27, 2011 $49,679
Housekeeping Manager Cool Gear International Inc. Plymouth, MA Mar 12, 2015 $49,500
Housekeeping Manager Columbia Sussex Management LLC Farmington, CT Oct 02, 2012 $48,000
Hotel Housekeeping Manager W New York New York, NY Jan 15, 2012 $48,000
Housekeeping Manager Coughlan Enterprises Orleans, MA Feb 22, 2016 $47,154
Housekeeping Manager Hilton Worldwide Inc. New York, NY Oct 01, 2011 $47,000
Assistant Housekeeping Manager Washington University In St. Louis Saint Louis, MO Mar 16, 2012 $46,781
Assistant Housekeeping Manager KHM Viceroy Beverly Hills, LLC Beverly Hills, CA Feb 01, 2010 $40,000 -
$47,500
Executive Housekeeping Manager Columbia Sussex Corporation Jacksonville, FL Jan 14, 2014 $39,784
Executive Housekeeping Manager Columbia Sussex Management, LLC Jacksonville, FL Jun 11, 2015 $38,605
Supervisor/Manager-Housekeeping Top Mast Motel, Inc. Truro, MA Oct 01, 2009 $38,000
Housekeeping Manager Columbia Properties Harrisburg, LLC Harrisburg, PA Nov 14, 2011 $37,921
Housekeeping Manager Columbia Properties Harrisburg, LLC Harrisburg, PA Sep 05, 2012 $37,921
Supervisors/Managers of Housekeeping Paula Johnson Brookline, MA Mar 03, 2010 $37,566
Housekeeping Manager Columbia Sussex Management LLC Farmington, CT May 15, 2012 $37,398

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Top Skills for A Housekeeping Manager

GuestRoomsLaundryStaffPayrollHousekeepersSupervisePublicAreasSafetyStandardsFrontDeskCustomerServiceEnsureGuestSatisfactionDailyOperationsFloorRoomAttendantsOshaPurchasePublicSpacesStaffMembersWeeklySchedulesGuestComplaintsInventoryControl

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Top Housekeeping Manager Skills

  1. Guest Rooms
  2. Laundry Staff
  3. Payroll
You can check out examples of real life uses of top skills on resumes here:
  • Work and track projects daily to upgrade the quality of guest rooms.
  • Supervised 50+ employees that included laundry staff, housekeepers, and house attendants.
  • Ensured that payroll is done properly every week and that the building is fully staffed.
  • Inspected Hotel rooms for cleanliness each day after housekeepers finished.
  • Assist guests, supervise staff duties, maintain quality control, control inventory Financial accountability; collected payments, balanced books

Top Housekeeping Manager Employers

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Housekeeping Manager Videos

How to become a Hotel Manager - Chapter 1

A Day in My Kimpton Life, Hotel Gen. Manager, IMKimpton.com

CAREERS IN HOTEL MANAGEMENT – BHM,BBA,MBA,Diploma,Job Openings,Salary Package

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