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Housekeeping staff skills for your resume and career

Updated January 8, 2025
3 min read
Below we've compiled a list of the most critical housekeeping staff skills. We ranked the top skills for housekeeping staff based on the percentage of resumes they appeared on. For example, 41.1% of housekeeping staff resumes contained wet mops as a skill. Continue reading to find out what skills a housekeeping staff needs to be successful in the workplace.

15 housekeeping staff skills for your resume and career

1. Wet Mops

Here's how housekeeping staff use wet mops:
  • Dust mops and wet mops hard surface floors and/or vacuums carpets, using germicidal cleaner or other appropriate solutions.
  • Spot cleans, wet mops, and shampoos carpet as assigned.

2. Taking Care

Here's how housekeeping staff use taking care:
  • Assisted parents in taking care of the home and the personal needs of the children.
  • Make sure the pets are groomed and well taking care of walking exercise.

3. Fine Dining

Here's how housekeeping staff use fine dining:
  • Work on the wait staff banquets and events fine dining.

4. Buffing Floors

Here's how housekeeping staff use buffing floors:
  • Clean 16-26 rms, laundry, serve food & set up meal trays, Deep clean rms, experience with buffing floors

5. Minor Maintenance

Here's how housekeeping staff use minor maintenance:
  • Demonstrated the physical ability to handle and control heavy powered equipment, and perform minor maintenance on this equipment.
  • Perform and train employees on special task(cleaning OR's, performing minor maintenance on equipment).

6. Patient Rooms

In a healthcare facility, the rooms that are specifically designed to provide a healthy and nurturing environment to a patient are called patient rooms. Patient rooms are equipped with all the basic medical appliances such as patient beds, ventilators, electrocardiograms, etc. Patients prior to or after surgery reside in the patient rooms that helps in recovering the health to normal.

Here's how housekeeping staff use patient rooms:
  • Cleaned hallways, restrooms, patient rooms, and other work areas so that health standards are met.
  • Sanitize patient rooms and common areas according to specified hospital guidelines and schedules.

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7. Cleanliness

Here's how housekeeping staff use cleanliness:
  • Maintain cleanliness of the Frank Erwin Center Suites before, during, and after each event as needed.
  • Removed trash from hospital rooms and ensured high levels of cleanliness and sanitation.

8. Washing Machines

Here's how housekeeping staff use washing machines:
  • Sorted clothing and other linens, loaded washing machines, folded dried items and put clean linens away.
  • Sorted clothing and other articles, load washing machines, and fold dried items.

9. Guest Rooms

A guest room is an assigned room at someone's house which is reserved for guests. It is a room or suite of rooms used or maintained for the accommodation of individuals to whom hospitality is extended for compensation.

Here's how housekeeping staff use guest rooms:
  • Check and ensure that all guest rooms, public areas, back of the house areas are clean and well maintained.
  • Cleaned rooms, cleaned hotel, linen runner, brought extra items to guest room.

10. Public Restrooms

Public restrooms are facilities or structures located on private or public property equipped with washbowls, urinals, or toilets.

Here's how housekeeping staff use public restrooms:
  • Cleaned elevators, glass and planters in public areas such as the lobby and public restrooms.
  • Maintained public restrooms located in the lobby area.

11. Front Desk

Here's how housekeeping staff use front desk:
  • Monitored front desk communications, utilizing multiple phone lines and intercom systems.
  • Clean and maintain front desk and lobby.

12. Compassion

Here's how housekeeping staff use compassion:
  • Demonstrated sensitivity and compassion to all member of senior center.
  • Demonstrated compassion and customer service to patients.

13. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how housekeeping staff use customer service:
  • Delivered excellent customer service and assisted each customer.
  • Worked with customers and provided excellent customer service.

14. Hotel Guests

Here's how housekeeping staff use hotel guests:
  • Provided stellar support to the house cleaning staff while also being responsive and timely to the needs of The hotel guests.
  • Communicated effectively with staff members and other staff, as well as hotel guests.

15. Public Spaces

Here's how housekeeping staff use public spaces:
  • Acknowledge and greet guest in public spaces with a warm friendly greeting.
  • Attended public spaces areas such as polishing elevator tracks, cleaning restroom, and mopping floors.
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List of housekeeping staff skills to add to your resume

Housekeeping staff skills

The most important skills for a housekeeping staff resume and required skills for a housekeeping staff to have include:

  • Wet Mops
  • Taking Care
  • Fine Dining
  • Buffing Floors
  • Minor Maintenance
  • Patient Rooms
  • Cleanliness
  • Washing Machines
  • Guest Rooms
  • Public Restrooms
  • Front Desk
  • Compassion
  • Customer Service
  • Hotel Guests
  • Public Spaces
  • Reservations
  • Room Availability
  • Hotel Rooms
  • Laundry Services
  • Residents Rooms
  • Clean Environment
  • Clean Rooms
  • Telephone Calls
  • Hotel Services
  • Polishers
  • Polish Furniture
  • Switchboards
  • Food Preparation
  • Polish Floors
  • Clean Ashtrays
  • Scrubbers
  • Health Standards
  • Food Service
  • Steam-Operated Sterilizers
  • Sterilizers
  • Safe-Deposit Boxes
  • Dryers

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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