What does a houseman do?

A houseman is responsible for the overall sanitation and maintenance of the assigned premises. Housemen duties include assisting in the housekeeping department to clean common areas, repairing and replacing malfunctioned units and furniture, responding on guest's requests and inquiries, flexibility to multi-task, and coordinating to other personnel for concerns and guests' assistance. Housemen must run errands accordingly while complying with the policy standards and security regulations. They should also report any incidents or escalated concerns to the management for immediate resolution.
Houseman responsibilities
Here are examples of responsibilities from real houseman resumes:
- Manage and train new housemen's to hotel standards and regulations, all housemen duties and customer service skills.
- Arrange table placing and setup buffets.
- Clean elevators, glass and planters in public areas.
- General upkeep of a large 4-star hotel are carried out by a small group of housemen.
- Operate commercial washer and dryers; sort, wash, load, unload and fold laundry.
- Store, issue distribute clear linen after examining launder items to ensure cleanliness and serviceability.
- Maintain cleanliness of various office and residential buildings -participate in various handy work jobs including moving furniture, stripping and buffing floors
- Remove and wash bedding and sheets from beds fix any problem within the hotel room operate washer and dryer
- Maintain high level of confidentiality when working with VIP guests.
- Replenish of amenities in guests toilets & VIP salon's.
- Run errands such as taking laundry to the cleaners and buying groceries.
Houseman skills and personality traits
We calculated that 13% of Housemen are proficient in Cleanliness, Guest Rooms, and Public Restrooms. They’re also known for soft skills such as Communication skills, Customer-service skills, and Physical strength.
We break down the percentage of Housemen that have these skills listed on their resume here:
- Cleanliness, 13%
Maintained cleanliness of various office and residential buildings -Participated in various handy work jobs including moving furniture, stripping and buffing floors
- Guest Rooms, 13%
Respond to calls for housekeeping problems such as spills, broken glasses and deliver any requested housekeeping items to guest rooms.
- Public Restrooms, 12%
Clean an all public restrooms...sanitize workout room to the highest standards for a great workout experience for the guest
- Front Desk, 7%
Provided front desk coverage periodically and assisted with general office duties.
- Room Attendants, 5%
Worked 2 years overnight delivering towels, linen and supplies to each and every floor for morning room attendants.
- Linen Closets, 4%
Maintain inventory and restocked linen closets.
Most housemen use their skills in "cleanliness," "guest rooms," and "public restrooms" to do their jobs. You can find more detail on essential houseman responsibilities here:
Communication skills. To carry out their duties, the most important skill for a houseman to have is communication skills. Their role and responsibilities require that "food and beverage serving and related workers must listen to customers’ orders and relay them correctly to the kitchen staff so that the orders are prepared as requested." Housemen often use communication skills in their day-to-day job, as shown by this real resume: "operated radio communication devices; performed customer service"
Customer-service skills. Another essential skill to perform houseman duties is customer-service skills. Housemen responsibilities require that "food service establishments rely on good food and customer service to keep customers and succeed in a competitive industry." Housemen also use customer-service skills in their role according to a real resume snippet: "performed light maintenance and cleaning along with maintaining guest satisfaction at an internationally recognized hotel brand. "
Physical strength. housemen are also known for physical strength, which are critical to their duties. You can see how this skill relates to houseman responsibilities, because "food and beverage serving and related workers need to be able to lift and carry stock and equipment that can weigh up to 50 pounds." A houseman resume example shows how physical strength is used in the workplace: "strengthened customer service skills along with being more detail oriented. "
The three companies that hire the most housemans are:
- Brinker International54 housemen jobs
- Aimbridge Hospitality13 housemen jobs
- Marriott International12 housemen jobs
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Houseman vs. Environmental services worker
The duties of an environmental services worker depend on their line of work or industry of employment. In a medical facility, their responsibilities revolve around preventing the spread of any diseases by thoroughly cleaning and sanitizing areas, properly disposing of hazardous waste, and efficiently sterilizing equipment and apparatuses. They usually follow the directives of leaders and managers, reporting to them should there be any problems. Furthermore, as an environmental services worker, it is essential to adhere to the company's safety regulations and policies to maintain a healthy and safe environment for everyone.
These skill sets are where the common ground ends though. The responsibilities of a houseman are more likely to require skills like "guest rooms," "front desk," "room attendants," and "linen closets." On the other hand, a job as an environmental services worker requires skills like "patients," "patient rooms," "medical waste," and "floor care." As you can see, what employees do in each career varies considerably.
Environmental services workers tend to make the most money working in the manufacturing industry, where they earn an average salary of $34,855. In contrast, housemen make the biggest average salary, $29,884, in the hospitality industry.environmental services workers tend to reach similar levels of education than housemen. In fact, environmental services workers are 0.2% more likely to graduate with a Master's Degree and 0.2% less likely to have a Doctoral Degree.Houseman vs. Maid
Maids are individuals who perform domestic chores like ironing, grocery shopping, cleaning, and laundry. Primarily, maids oversee the maintenance of wardrobes, serve meals, and lay out clothes. They can carry out their job independently and adhere to the strict schedules set for them. They maintain the cleaning records as well as the supply inventory in organizations or residences. Maids are expected to be equipped with physical capabilities, along with cleaning, time management, customer service, and organizational skills.
In addition to the difference in salary, there are some other key differences worth noting. For example, houseman responsibilities are more likely to require skills like "cleanliness," "public restrooms," "front desk," and "room attendants." Meanwhile, a maid has duties that require skills in areas such as "taking care," "bed sheets," "customers homes," and "commercial cleaning." These differences highlight just how different the day-to-day in each role looks.
Maids may earn a lower salary than housemen, but maids earn the most pay in the construction industry with an average salary of $27,826. On the other hand, housemen receive higher pay in the hospitality industry, where they earn an average salary of $29,884.maids earn similar levels of education than housemen in general. They're 1.0% more likely to graduate with a Master's Degree and 0.2% less likely to earn a Doctoral Degree.Houseman vs. Environmental services aide
An environmental services aide is responsible for supporting the community programs and efforts for nature sustainability and assisting the citizens with their needs and concerns. Environmental services aides are also usually employed in health care centers to help patients and maintain the cleanliness and orderliness of the facilities. They monitor inventories, inspect tools and equipment, and adhere to safety standards and procedures. An environmental services aide must have excellent communication and organizational skills, especially in coordinating with other community organizations to provide quality services for the people.
Some important key differences between the two careers include a few of the skills necessary to fulfill the responsibilities of each. Some examples from houseman resumes include skills like "guest rooms," "front desk," "room attendants," and "linen closets," whereas an environmental services aide is more likely to list skills in "patients," "environmental services," "wet mops," and "evs. "
Environmental services aides make a very good living in the hospitality industry with an average annual salary of $34,789. On the other hand, housemen are paid the highest salary in the hospitality industry, with average annual pay of $29,884.When it comes to education, environmental services aides tend to earn similar degree levels compared to housemen. In fact, they're 0.3% more likely to earn a Master's Degree, and 0.1% more likely to graduate with a Doctoral Degree.Houseman vs. Service attendant
A service attendant is an employee who is employed to provide general maintenance services and maintain the cleanliness of the upkeep of the premises. Service attendants must support sales associates in a store as well as provide excellent quality services to guests and customers. They receive new merchandise from vendors while maintaining inventory controls of this new merchandise. Service attendants are also required to interact with the management and co-workers so that the best services are provided to their customers.
Even though a few skill sets overlap between housemen and service attendants, there are some differences that are important to note. For one, a houseman might have more use for skills like "public restrooms," "room attendants," "linen closets," and "housemen." Meanwhile, some responsibilities of service attendants require skills like "patients," "strong customer service," "pet," and "golf carts. "
Service attendants enjoy the best pay in the health care industry, with an average salary of $29,539. For comparison, housemen earn the highest salary in the hospitality industry.In general, service attendants hold similar degree levels compared to housemen. Service attendants are 1.4% more likely to earn their Master's Degree and 0.1% less likely to graduate with a Doctoral Degree.Types of houseman
Updated January 8, 2025











