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Housing assistant skills for your resume and career

Updated January 8, 2025
5 min read
Housing assistant example skills
Below we've compiled a list of the most critical housing assistant skills. We ranked the top skills for housing assistants based on the percentage of resumes they appeared on. For example, 11.9% of housing assistant resumes contained housing assistance as a skill. Continue reading to find out what skills a housing assistant needs to be successful in the workplace.

15 housing assistant skills for your resume and career

1. Housing Assistance

Here's how housing assistants use housing assistance:
  • Review tenant applications; determine eligibility based on income and family composition; compute housing assistance payments and family rental rates.
  • Performed the difficult work involved in providing housing assistance to tenants/participants, maintained overall operations of the Section 8 Occupancy office.

2. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how housing assistants use customer service:
  • Provided outstanding customer service to customers ensuring timely payments of rent for participants of Section Eight.
  • Provided customer service and administrative support to residents when needed, created programs for housing residents

3. Rental Assistance

Here's how housing assistants use rental assistance:
  • Conducted intake interviews with potential clients to evaluate qualification criteria in requests for emergency rental assistance.
  • Collected and verified required documentation in order to calculate rental assistance payments.

4. Front Desk

Here's how housing assistants use front desk:
  • Supported senior staff in front desk responsibilities; Assisted individuals seeking shelter; Encouraged individuals seeking comfort and reassurance
  • Perform general maintenance for upkeep and operation within the Pack House including cleanup, Hide preparation, and front desk sales.

5. House Maintenance

Here's how housing assistants use house maintenance:
  • Supported golf pro in daily course and club house maintenance.

6. Patient Care

Patient care entails the diagnosis, recovery, and control of sickness as well as the maintenance of physical and emotional well-being through the use of healthcare providers' services. Patient care is described as services provided to patients by health practitioners or non-professionals under guidance.

Here's how housing assistants use patient care:
  • Organized and lead medical evidence-based patient care conferences.
  • Organized and lead evidence-based patient care conferences and morning rounds.

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7. Social Services

Here's how housing assistants use social services:
  • Rent Collection/Apartment Inspection, New Tenant Visits/Referred Tenants to Social Services
  • Networked with a variety of non-profits, landlords, and the Department of Social Services to provide assistance to the consumers.

8. Emergency Situations

Here's how housing assistants use emergency situations:
  • Assisted house supervisor with immediate emergency situations and staffing with agencies.
  • Handled emergency situations in dormitory -Administration tasks in Residence and Housing Office -Maintained safe dormitory environment

9. Background Checks

Here's how housing assistants use background checks:
  • Requested Income verification and Criminal background checks.
  • Conducted criminal background checks, coordinated client files for appeals process and hearings while adhering to privacy and confidentiality agreements.

10. Conflict Resolution

Conflict resolution is an often necessary skill in business, employed for processes such as contract negotiations, legal matters, and even personal, emotional situations and conflicts. It is the ability to find and create an appropriate and peaceful solution to some sort of dilemma or argument in which two or more parties are involved. The resolution itself must benefit and satisfy all parties and this is what makes it so difficult to reach a peaceful point sometimes.

Here's how housing assistants use conflict resolution:
  • Conducted peer advising, assisted in conflict resolution and performed crisis intervention.
  • Provide conflict resolutions and client accountability.

11. Meal Preparation

Here's how housing assistants use meal preparation:
  • Assisted them with daily living including doctors appointments, meal preparation, hygiene, and overall care.
  • Performed duties of maintenance, meal preparation, and handling phone/door on weekly basis.

12. HUD

Here's how housing assistants use hud:
  • Obtain a working knowledge of HUD (FHA) Regulations and Policy as it relate to the multifamily housing industry.
  • Calculated rental subsidy and tenant rent in accordance with Housing and Urban Development (HUD) funded housing program guidelines.

13. Incident Reports

An Incident Report, in a medical facility such as hospitals and nursing homes, is a type of paperwork filled out immediately after and in the case of an incident of some sort, with the goal of describing the incident and its consequences, as well as the measurements taken after or during the incident, as well as any other information relevant to said incident. Such an incident might be a patient acting out or a patient being injured.

Here's how housing assistants use incident reports:
  • Enforced housing policies and manage various administrative duties such as incident reports, and maintenance request.
  • Managed the administration of maintenance requests, condition of rooms and incident reports.

14. CPR

Cardiopulmonary resuscitation or CPR is a medical procedure that involves chest compression to help a patient breathe. This artificial ventilation helps in keeping the brain function in place and regulates blood throughout the body. CPR is a lifesaving procedure that is used in emergencies.

Here's how housing assistants use cpr:
  • Licensed by the state of Massachusetts to administer medication and certified in CPR and First Aid.
  • Certified in First Aid and CPR training.

15. Voucher Program

Here's how housing assistants use voucher program:
  • Direct interface with housing choice voucher program participants and landlords to collect paperwork, resolve disputes, complaints and problems.
  • Determine conflict of interest, income of voucher program participants, and analyze credit and financial statements.
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List of housing assistant skills to add to your resume

Housing assistant skills

The most important skills for a housing assistant resume and required skills for a housing assistant to have include:

  • Housing Assistance
  • Customer Service
  • Rental Assistance
  • Front Desk
  • House Maintenance
  • Patient Care
  • Social Services
  • Emergency Situations
  • Background Checks
  • Conflict Resolution
  • Meal Preparation
  • HUD
  • Incident Reports
  • CPR
  • Voucher Program
  • Community Resources
  • NYC
  • Property Management
  • Administrative Tasks
  • Rent Payments
  • Food Preparation
  • Bulletin Boards
  • Vital Signs
  • Child Care
  • Telephone Calls
  • HAP
  • ADL
  • Student Housing
  • Event Planning
  • PowerPoint
  • Guest Rooms
  • Medical Appointments
  • Rent Collection
  • Quality Standards
  • General Maintenance
  • Word Processing
  • Community Development
  • Evictions
  • HQS
  • Community Events
  • Family Composition
  • Apartment Inspections
  • Conference Guests
  • Lease Agreements

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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