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Rapid Re-Housing Case Manager

Shelter House
Fairfax, VA
Title: Rapid Re-Housing Case Manager

Department: Shelter House, Inc. - Domestic Violence Supportive Housing

Reports to: Senior Case Manager

FLSA Status: Exempt

Rate of Pay: $44,000-$48,000

Summary of Position:

The Case Manager is responsible for providing Rapid Re-Housing services to households meeting the Department of Housing & Urban Developments (HUD) definition of literally homeless, including those fleeing/attempting to flee domestic violence. The Case Manager is to implement services with a trauma-informed, strengths-based and client-centered approach. The Case Manager will work closely with the Senior Case Manager of Rapid Re-Housing to accomplish program goals and priorities in accordance with agency philosophy and values and HUD grant requirements.

Duties and Responsibilities:

* Develop Housing First focused service plans, individualized to the clients unique housing needs

* Perform assessment of clients physical, mental health and social needs, life skills needs, employment history, educational needs, safety, strengths and other relevant areas to determine, in conjunction with the client, what supports are needed to develop and achieve housing goals

* Provide crisis intervention and develop individualized safety plans as needed; assist victims of domestic violence in filing for protective orders and completing affidavits; accompany clients to court proceedings and various appointments (i.e. attorney meetings, protective order hearings, custody hearings, and housing interviews)

* Coordinate services amongst mental health service workers, service providers, advocates, the legal system and other involved parties

* Provide housing search assistance to clients; support clients in developing and maintaining a budget

* Communicate and establish working relationships with landlords to negotiate lease terms and advocate on behalf of clients

* Disseminate information to related to tenant rights and responsibilities, housing discrimination, communicating with landlords, basic unit maintenance, lease compliance, and housing search and location techniques

* Coordinate the provision of rental assistance, track all payments provided

* Maintain current knowledge of issues impacting homelessness and domestic violence.

* Work with the Senior Case Manager to ensure that services are implemented in accordance with agency philosophy, best practices, and all applicable federal, state and local regulations

* Work with the Senior Case Manager to ensure compliance with all HUD grant requirements, including the completion of environmental reviews, utilizing HUD funds for costs eligible under the Interim Rule, entering accurate client data into HMIS, etc.

* Document all contacts with clients in client file and HMIS as required; maintain complete client records in accordance with agency and best practice standards

* Participate in staff meetings and trainings as directed by supervisor.

* Exemplify the Shelter House core values; Collaboration, Accountability, Respect and Empowerment.

* Other Duties as assigned.

Qualifications:

Required:

* A bachelor's degree in human services/ related field or commensurate experience

* 1+ years of case management/ direct services

* Strong written and oral communication skills

* Ability to prioritize competing priorities and make sound judgements

* Ability to complete tasks while navigating frequent interruptions

* Ability to deliver creative, resourceful solutions to unique challenges

* Strong organizational and time management skills

* Valid Drivers License and reliable transportation

* Ability to Drive a minivan

* Willingness to work evenings and weekends when needed

Preferred:

* Experience with providing services to clients experiencing homelessness, victims of domestic violence / sexual violence, mental health or substance abuse issues

* Foreign Language fluency in a language other than English (ex. Spanish, Farsi, Arabic or Amharic)

Physical Requirements:

* Annual TB Test is required

* Ability to sit or stand for long periods

* Ability to lift items weighing 10-20 pounds

ADA Statement: Shelter House will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990

Equal Opportunity Employer
39d ago

Housing Case Manager - FH

Barrier Free Living
Remote or New York, NY
Barrier Free Living (BFL) is dedicated to helping New Yorkers with disabilities live independently in the community. BFL provides a broad range of residential (Freedom House) and community-based (The Secret Garden) services, which provides a variety of services to domestic violence (DV) survivors with disabilities. Freedom House (FH) is BFL's emergency shelter for domestic violence survivors with or without disabilities. Freedom House accepts women, children, and men. Its programs include individual counseling for adults and children, support groups, safety planning, case management, housing assistance, occupational therapy, financial clinic services, onsite childcare, and advocacy within the medical, mental health, child welfare, law enforcement, and criminal justice systems. BFL seeks qualified applicants to join the team. This position reports to the Director of Housing. RESPONSIBILITIES: Hold a caseload of approximately 25 individuals Meet with the shelter residents either weekly or bi-weekly, depending on their needs Conduct housing intakes to assess housing history and needs Refer residents to specific housing opportunities and assist with applications. Assists residents with completing and filing of housing and rental subsidy applications Assist the residents in creating different types of housing profiles such as on Housing CONNECT Escort residents to housing interviews and viewings Assist the residents with housing phone interviews Provide individual and group education to shelter residents relating to information, resources, and skills to help secure and maintain permanent housing. Attend internal and external training relating to domestic violence, disabilities, and benefits, and housing Collaborate and maintain in contact with community Housing Service Providers Participate in housing meetings and committees Submit monthly supervision and housing log to the supervisor. Maintain an accurate written record of services provided and all required documentation in accordance with funders' requirements in the case management system, FamCare. Submits accurate and timely reports as requested EDUCATION: Bachelor's degree with experience in the Human Services field QUALIFICATIONS: Ability to work independently, self-starter, and in a team setting Fluent in Spanish and/or American Sign Language (ASL) preferred Ability to work with diverse populations including people with disabilities and those who are D/deaf and Hard of Hearing Sensitivity to domestic violence, sexual violence, and other gender-related issues Ability to work in a crisis management environment Strong ability to work independently Good time management and organizational skills Ability to work well with an interdisciplinary team Effective communication and interpersonal skills Computer skills required Provide COVID-19 Vaccination FDA-authorized record OR submit a weekly record of a negative PCR test Able to lift approximately 10 -15 pounds. EQUIPMENT OPERATED: Computer/Laptop, Printer, Scanner, Phone WORK ENVIRONMENT: This position will spend time at the program site and have an independent office. SUPERVISOR: Reports to Director of Housing TRAVEL: A minimum of two days on-site at Freedom House. Until further changes due to COVID-19 Regulations, as of now, remote work is arranged on the rest of the working days including meetings. Start Date: ASAP Hourly Rate: $24.73 Status: Full Time Hours per week: 35 - Monday through Friday with one late night per week (12:30 pm - 8:30 pm and one Saturday per month) Due to Social Distancing schedule may vary. Benefits Package: Medical, Dental, Vision, Life Insurance, Retirement Plan, Paid vacation, Sick days, Personal days, Paid National Holidays, and more. Cash Assistant Recipients are encouraged to apply. BFL provides equal employment opportunity to all applicants, with employment-based upon personal capabilities and qualifications without discrimination because of race, color, national origin, religion, age, disability, pregnancy, alienage or citizenship status, marital status, creed, genetic disposition, or carrier status, sexual orientation or any other protected characteristic as established by law. BFL honors reasonable accommodation per request. Applicants who are contacted by BFL will have the opportunity to share their accommodation requests
60d+ ago

Case Manager-Rapid Re-Housing Program

Hillcrest Children and Family Center
Washington, DC
Under the direction of the Rapid Rehousing Case Manager Supervisor, the Rapid Rehousing Case Manager is responsible for providing home-based case management services for families experiencing homelessness who are rehoused in apartments throughout the District. The primary goal is to assist families in addressing the barriers to maintaining permanent housing using a strengths-based, Housing First approach. Functions performed include housing location, family goal planning connection to community resources, home visits, rental payment monitoring, landlord engagement, and problem solving with other Case Managers. Work is accomplished by advising and motivating program participants to accomplish goals in their Family Service Plan.
* Serves as the case manager and service coordinator for assigned participants.
* Facilitates and ensures connection to needed Community Services and work in collaboration with Community Agencies to ensure effective communication and participant engagement.
* Connects assigned participants to and ensure their engagement in needed supportive services that will address barriers and challenges they face.
* Track participant's engagement/ participation in supportive services, workforce development, employment training
* Completes all required case notes, housing stabilization plans, documents, files, and assigned reports related to participants/case activity.
* Develops and maintains individual participant's records/files that comply with all federal laws as well as DHS/FSA program standards.
* Complete comprehensive monthly budgets with participants
* Input participant data and program activities into designated software database as assigned.
* Complete documentations for participants Quarterly Recertification
* Prepare and issue all Notices to participants i.e. Exit, Termination, Extension Notice
* Enters participant housing information into HMIS within 72 hours of lease up.

Qualifications

* Bachelors degree in social work, psychology, sociology, counseling, or related service/science or health care related disciplines
* Minimum of one year of case management experience
* Knowledge of community resources
* Excellent communication skills
* Ability to maintain confidentiality or records and information
* Ability to adapt to changing needs of clients
* Ability to work with diverse personalities, persons of all ages, ethnicity, religion and sexual orientation
* Proficiency in MS Office and excellent administrative skills
* Strong interpersonal and organization skills required;
* Strong communication skills including verbal and writing;
* Proven ability to submit timely, detailed and accurate case notes.
60d+ ago

Case Manager - Artemis House R3

Shelter House
Fairfax, VA
Title: Case Manager - Artemis House

Department: Artemis House Region III

Reports to: Assistant Director of Programs

FLSA Status: Exempt

Rate of Pay: $44,000-$48,000

Summary of Position:

The Case Manager supports an average of 8-15 households fleeing domestic violence, sexual violence, stalking, or human trafficking. Victims entering Artemis House are in imminent danger and in need of crisis intervention and intensive safety planning assistance. Case Managers are responsible for providing direct services to clients in shelter by assessing client needs upon entry, connecting clients to appropriate services, and advocating to ensure the provision of comprehensive services meet the identified needs. Case Management services at Artemis House are provided in a client-centered manner driven by the victims needs and goals and respecting client self-determination.

This position works out of a confidential location in Region III of Fairfax County. Fairfax County identifies the Region III area as the communities of: McLean, Oakton, Tysons, Reston, and Herndon.

Duties and Responsibilities:

* Provide crisis intervention and develop an individualized safety plan

* Assist victims in filing for protective orders and completing affidavits

* Accompany clients to court proceedings and various appointments (i.e. attorney meetings, protective order hearings, custody hearings, and housing interviews)

* Perform assessment of clients physical, mental health and social needs, employability, educational needs, quality of life issues, strengths and needs, and other necessary areas

* Coordinate services amongst mental health service workers, service providers, advocates, the legal system and other involved parties

* Coordinate childrens services including education and daycare, programming and counseling

* Meet with assigned clients regularly and provide intensive case management and advocacy services

* Maintain complete client records and all documentation in accordance with agency and best standard practice

* Enter client into VADATA and complete client CDFs in a timely and efficient manner

* Work closely with mental health staff to screen clients for referral to Mental Health or Substance Abuse services.

* Assure all relevant information pertaining to clients is disseminated to all appropriate staff members in a timely manner

* Provide DV education to clients utilizing tools such as The Power and Control Wheel and the Cycle of Violence

* Empower clients to meet goals developed in their individual service plan and collaborate with client to develop a plan for exiting shelter

* Collaborate with collateral professionals to ensure comprehensive service delivery.

* Advocate for clients and complete referrals to meet client needs.

* Ensure that Artemis House staff are aware of clients needs by completing daily documentation and communicating client updates to all staff

* Assist with room turnover, client moves, and preparation for clients entering and exiting the program.

* Listens effectively, delivers effective written and oral communication.

* Must be familiar with and be able to implement emergency procedures

* Participate in staff meetings and trainings as directed by supervisor

* Function as a contributing member of a multidisciplinary team with Shelter House Inc. employees, deployed staff, and involved agencies and provide wrap around services to clients

* Proficiently utilize google suites applications (email, calendar, drive, docs, etc) as a part of day to day work requirements

* Ensure compliance with all agency policies

* Exemplify the Shelter House core values; Collaboration, Accountability, Respect and Empowerment

* Perform other duties as assigned

Qualifications:

Required:

* Strong written and oral communication skills

* Ability to prioritize competing priorities and make sound judgements

* Ability to complete tasks while navigating frequent interruptions

* Ability to deliver creative, resources solutions to unique challenges

* Strong organizational and time management skills

* Valid Drivers License and reliable transportation / 10-15 % local travel for appointments

* Willingness to work rotating schedule to include evenings and weekends when needed

* Ability to work in a highly intense work environment.

Preferred:

* 1+ years of case management / direct services

* A Bachelor's degree in social work / human services / related field

* Experience with providing services to victims of domestic violence, mental health issues, and substance abuse

* Bilingual preferred; should be able to read, write, and speak a language other than English.

Physical Requirements:

* Annual TB Test is required

* Ability to sit or stand for long periods

* Ability to lift items weighing 10-20 pounds

ADA Statement: Shelter House will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990. Any person in need of an accommodation should contact Human Resources directly for assistance.

Equal Opportunity Employer.
28d ago

Lead Case Manager-Care Management

Trinity Health
Silver Spring, MD
The Weekend Lead Case Manager serves as the senior clinician for case managers in the case management department. With the managers, develops and implements standards which enhance the quality of case management interventions, consistent with the professional model and with the mission and policies of Holy Cross Hospital. Provides process oversight and education toward new staff orientation, staff competency development, and the continuous documentation improvement program (CDIP).

Position: Part-Time Every Other Weekend 8a-4:30p
Minimum Licensure/Certification Required

RN, Licensed by State of Maryland.

Minimum Knowledge, Skills, and Abilities Required:

+ RN with BSN is required

+ At least two years case management experience required, to include Quality Improvement and Clinical Documentation enhancement experience in the acute hospital setting.

+ Previous management/supervisory experience preferred.

+ Knowledge of overall hospital operations, especially in areas of reimbursement and regulatory matters.

+ Highly articulate with strong written and verbal communication skills. Demonstrated ability to act in an assertive, diplomatic and innovative manner.

+ Demonstrated public presentation skills. Demonstrated ability to maintain cooperative relationships with medical staff, nursing and other professional staff.

+ Computer literacy and analytic skills required.

+ Demonstrated ability to work with all age groups of patients.

Holy Cross Health is an Equal Employment Opportunity (EEO) employer. Qualified applicants are considered for employment without regard to Minority/Females/disabled/Veteran (M/F/D/V) status.

#WP

Trinity Health's Commitment to Diversity and Inclusion Trinity Health employs about 133,000 colleagues at dozens of hospitals and hundreds of health centers in 22 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.Trinity Health's dedication to diversity includes a unified workforce (through training and education, recruitment, retention and development), commitment and accountability, communication, community partnerships, and supplier diversity.
11d ago

Behavioral Health Case Manager Lead

Anthem, Inc.
Remote or Clearwater, FL
SCHEDULE: Full-time

Your Talent. Our Vision. At Anthem, Inc., it's a powerful combination, and the foundation upon which we're creating greater access to care for our members, greater value for our customers, and greater health for our communities. Join us and together we will drive the future of health care. This is an exceptional opportunity to do innovative work that means more to you and those we serve at one of America's leading health care companies and a Fortune Top 50 Company.

Behavioral Health Case Manager I, Florida residency and FL license is required HOURS: Monday thru Friday, 8:00 am - 5:00 pm, EST. with some fleixibility. This is a Work at Home position.

The Behavioral Health Case Manager (CM ) job progression is primarily member facing and involves complete clinical assessment. Wheres the BH Care Manager (UM) job progression is primarily a provider-facing role although it does involve some member-facing activities such as collecting information and using clinical knowledge and expertise to ensure our members are directed to the appropriate level of care. Responsible for corrdinating operations and workflows related to care management activities that support the Case Management Program. Visits with our members occur most often in the hospital or emergency department or other safe environment, servicing our Medicaid members. Responsible for coordinating operations and workflows related to care management activities that support the Case Management Program.
Primary duties may include but are not limited to:

+ Provides support to member facing BH Case Mgrs and other Care management associates.

+ Provides oversight of program referrals and works with referral sources to ensure accurate and timely case assignment.

+ Coordinates with cross functional teams to ensure team collaboration member touch points and organization vision of integration is achieved.

+ Facilitates weekly clinical rounds and may conduct quality audits.

+ Works with the manager to ensure individual team and overall operational metrics are achieved.

+ Supports various projects and initiatives as assigned.

+ Assists with process improvement activities for regulatory requirements. Acts as departmental liaison to other areas of the business unit.

+ Primary support with training/mentoring new hires.

+ Participates in cross-functional teams projects and initiatives. Serves as a member of the leadership team.

Qualifications

Minimum Qualifications:

+ Requires MA/MS in social work counseling or a related behavioral health field or a degree in nursing, and minimum of 5 years of clinical experience in social work counseling with broad range of experience with complex psychiatric and substance abuse or substance abuse disorder treatment; or any combination of education and experience which would provide an equivalent background.

+ Current active unrestricted license such as RN LCSW LMHC LICSW LPC (as allowed by applicable state laws) LMFT LMSW (as allowed by applicable state laws) or clinical Psychologist to practice as a health professional within the scope of licensure in applicable states or territory of the United States required.

+ Managed care experience required.

Prefered Qualifications:

+ Extensive experience in case management and telephonic and/or in person coaching with members with a broad range of complex psychiatric/substance abuse and/or medical disorders. .

+ Experience in health coaching and motivational interviewing techniques preferred.

The health and safety of our associates, members and communities is a top priority for Anthem. This priority has become increasingly important as we continue to face the challenges of the COVID-19 pandemic. Anthem believes vaccination is the best way to reduce the spread of COVID-19 and protect our members, our communities, our families and ourselves. To minimize the risk of transmission of the COVID-19 virus and maintain a safe and healthy workplace, vaccination is required for this role. (At Anthem, fully vaccinated means it has been at least two weeks since you have received the second dose of a two-dose vaccine such as Moderna or Pfizer, or the single dose of a single dose vaccine, such as Johnson & Johnson ).

If you do not meet the requirements for this position, we encourage you to review other positions that currently allow virtual work. If you have a medical or sincerely held religious reason for not being vaccinated, consistent with applicable law, Anthem will consider requests for reasonable accommodation on this basis. Should you have any questions regarding the requirement after applying, email TalentAcquisition_VaccinationSupport@anthem.com .

We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few. Anthem, Inc. has been named as a Fortune 100 Best Companies to Work For , is ranked as one of the 2020 World's Most Admired Companies among health insurers by Fortune magazine, and a 2020 America's Best Employers for Diversity by Forbes. To learn more about our company and apply, please visit us at careers.antheminc.com. An Equal Opportunity Employer/Disability/Veteran. Anthem promotes the delivery of services in a culturally competent manner and considers cultural competency when evaluating applicants for all Anthem positions.

REQNUMBER: PS61183
8d ago

Lead Case Manager-Care Management

Trinity Health Corporation
Silver Spring, MD
The Weekend Lead Case Manager serves as the senior clinician for case managers in the case management department. With the managers, develops and implements standards which enhance the quality of case management interventions, consistent with the professional model and with the mission and policies of Holy Cross Hospital. Provides process oversight and education toward new staff orientation, staff competency development, and the continuous documentation improvement program (CDIP).

Position: Part-Time Every Other Weekend 8a-4:30p
Minimum Licensure/Certification Required

RN, Licensed by State of Maryland.

Minimum Knowledge, Skills, and Abilities Required:

* RN with BSN is required
* At least two years case management experience required, to include Quality Improvement and Clinical Documentation enhancement experience in the acute hospital setting.
* Previous management/supervisory experience preferred.
* Knowledge of overall hospital operations, especially in areas of reimbursement and regulatory matters.
* Highly articulate with strong written and verbal communication skills. Demonstrated ability to act in an assertive, diplomatic and innovative manner.
* Demonstrated public presentation skills. Demonstrated ability to maintain cooperative relationships with medical staff, nursing and other professional staff.
* Computer literacy and analytic skills required.
* Demonstrated ability to work with all age groups of patients.

Holy Cross Health is an Equal Employment Opportunity (EEO) employer. Qualified applicants are considered for employment without regard to Minority/Females/disabled/Veteran (M/F/D/V) status.

#WP

Trinity Health's Commitment to Diversity and Inclusion

Trinity Health employs about 133,000 colleagues at dozens of hospitals and hundreds of health centers in 22 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.

Trinity Health's dedication to diversity includes a unified workforce (through training and education, recruitment, retention and development), commitment and accountability, communication, community partnerships, and supplier diversity.
30d ago

CHAM Behavioral Case Manager Lead Analyst - Evernorth

Cigna
Remote
The Custom High Acuity Model (CHAM) champions behavioral and medical integration and collaboration at the highest level to holistically address the needs of customers and their families. CHAM accounts have dedicated medical directors who are readily accessible via multidisciplinary rounds, behavioral rounds and on a 1:1 consultative basis. CHAM Case Managers are specially trained in coaching individuals with mental health, chemical dependency, autism and/or other medical conditions that can interfere with one's optimal behavioral functioning. Motivational interviewing techniques are used to help decrease both internal and external barriers that may otherwise prevent customers from initiating and/or engaging in behavioral treatment. This approach helps customers move toward readiness to change and results in the creation of goals that will improve their health and overall well-being.

This position is a great opportunity for a licensed behavioral health clinician to build relationships with multiple matrix partners and expand their clinical acumen as it relates to comorbid medical conditions.
Responsibilities: Provide customer-facing coaching and case management support via telephonic calls and digital solutions for post discharge, post crisis and when customers are otherwise identified for behavioral support. Educate customer/family members on the myriad of account-specific resources and treatment options that are available as part of their benefits. Seek consultation and collaboration with other team members including medical directors, pharmacists, medical coaches and nurse case managers. Assist in the identification of member health education needs and assess for when medical integration and/or case management services are needed. Assess customers' readiness to change and develop SMART goals that empower customers to improve their overall health and wellbeing. Ensure case management program objectives are met by exploring available health care services that support cost effective, quality care and treatment. Work closely with the behavioral UM teams to align on cases and assist with discharge planning needs. Actively participate in behavioral and multidisciplinary rounds, providing insights to promote whole person health. Offer in the moment coaching with customers and consultation with team members when available as appropriate. Coordinate with customers' other sources of support including outpatient providers (e.g. PCP, therapist, etc.) when clinically indicated. Locate community and educational resources to assist customers and their families based on their unique needs. Prepare for and participate in client visits and audits as needed. Perform other related duties incidental to the work described. Qualifications: Requires a Master's degree in the mental health discipline and independent licensure to practice in the state of employment (LICSW, LPC, LPCC, LMFT, Licensed Psychologist or Psych RN) Three to five years post-license mental health experience preferred but will also consider a new independently licensed therapist Due to multiple open positions on the CHAM team (which covers multiple specialty coaching programs): Experience working with Childhood Mental Disorders including Autism Spectrum Disorder is preferred, and/or Experience working with individuals with Substance Use Disorders is preferred Experience with direct member communication (written and verbal), experience in telephonic counseling/coaching is preferred Proven administrative abilities, with strong computer and software application skills. Excellent interpersonal skills and the ability to work in a collaborative, team environment. Demonstrated ability to set priorities including, but not limited to, time management, organizational skills and accurate case documentation. A high energy level and excellent written and oral communication skills are essential Ability to manage own caseload and coordinate all assigned cases This position is not eligible to be performed in Colorado. About Evernorth Evernorth, Cigna Corporation's health services segment, exists to elevate health for all. We're building on our legacy and redefining health care as we know it. Unbiased in how we think, we create without limitation. We partner without constraints, deliver value differently and act in the interest of humanity. Solving across silos, closing gaps in care, and empowering clients, customers, and people everywhere to move onward and upward. When you work with us, you'll be empowered to solve the problems others don't, won't or can't. Join us. What difference will you make? Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws. If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.
20d ago

Senior Case Manager (remote option)

Assistrx
Remote or Orlando, FL
AssistRx has engineered the perfect blend of technology and talent to provide life sciences companies with an efficient solution to improve patient uptake, visibility and outcomes. Our talented team members provide therapy and healthcare system expertise to help patients achieve better results from care. As a growing organization, AssistRx views our people as our strongest asset. Join us as we continue to make a difference....
More About the Role:

+ We are hiring 15 new Case Managers to support a new drug program launch.

+ This role has the opportunity to go remote after 90 days of employment.

+ These positions will cover a range of shifts from 8a-4:30p to 11:30a-8p Monday through Friday.

+ Starting pay: $20.00/hour +

+ PTO: Year 1=12.5 days Year 2=17.5 days .....

+ Type: full time hire/ not a contract

+ Training/Work location: AssistRx at 501 West Church Street, Suite 450, Orlando, FL 32801

This position is responsible for exceeding the client's expectations by assessing perscription reimbursement needs. This is accomplished by process pharmaceutical appeals, problem-solving complex reimbursement issues and educating patient and health care providers.

Duties and Responsibilities

+ Carefully evaluate the purpose of inbound calls, prioritize their handling, and triaging the calls as needed. Maintain information regarding the program initiatives and explain them to our customers when appropriate.

+ Analyze appeals, identify trends, and recommends process improvement opportunities that will result in reduction and a simplified process.

+ Provide exceptional customer service to all customers; resolve any customer requests in a timely and accurate manner; escalates complaints accordingly.

+ Determine patient's eligibility and conducts patient enrollment activities (example patient assistance programs and copay assistance)

+ Accurately enter and maintain data as required in database and monitor outstanding items on each client case file.

+ Extensive knowledge of HIPAA regulations and follows all company policies.

Requirements

+ Associate degree (AA) or equivalent from a two-year college or technical school, or six months to one-year related experience and/or training, or equivalent combination of education and experience.

+ Computer skills: Microsoft Office Suite.

+ 3 to 5 years of benefit investigation involving the analysis and interpretation of insurance coverage preferred.

+ 3 to 5 years of experience interacting with healthcare providers regarding health insurance plan requirements preferred.

+ Pharmacy background/call center/health insurance or MD office experience preferred.

+ Exposure to enrollment, pre-assessment & benefits' processes preferred.

+ 340b claim experience preferred but not required.

Benefits

+ Supportive, progressive, fast-paced environment

+ Competitive pay structure

+ Matching 401(k) with immediate vesting

+ Medical, dental, vision, life, & short-term disability insurance

AssistRx, Inc. is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, religion, color, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit based factors, or any other protected categories protected by federal, state, or local laws.

All offers of employment with AssistRx are conditional based on the successful completion of a pre-employment background check.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. Sponsorship and/or work authorization is not available for this position.

AssistRx does not accept unsolicited resumes from search firms or any other vendor services. Any unsolicited resumes will be considered property of AssistRx and no fee will be paid in the event of a hire
21d ago

Case Manager/Support Group Leader (Adoption Promotion and Support Services)

Children's Bureau
Remote or Los Angeles, CA
Case Management/ Support Group Leader Be the reason a child thrives www.all4kids.org We're looking forward to you joining Children's Bureau because we see the value in everyone. If you love making a positive impact in people's lives, then Children's Bureau is the right family for you! Diversity is a core value at Children's Bureau. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all staff, and people leaders. We believe every member on our team enriches our diversity by exposing us to a broad range of ways to understand and engage with the world, identify challenges, and to discover, design and deliver solutions. Our community commitment: * Our mission is protecting vulnerable children through prevention, treatment, and advocacy * Our vision is seeing children thrive in strong families and communities Your wellness matters: To stay healthy, we have wellness programs designed to prioritize employee health and overall wellness, as well as drive engagement, compassion, and connectedness throughout the agency. We are a trauma informed organization that is leading the charge in creating trauma informed resilience-oriented communities * Robust total rewards package that includes medical, vision, dental, 401(k), life insurance and Flexible Spending Account * 12 paid holidays per year and generous paid time off policy that allows for work life balance * *This role is eligible for Public Service Loan Forgiveness (PSLF) * To prevent the spread of Covid-19 we are working 100% remote based on client's needs. * Our staff is up to 93% fully vaccinated so these roles require to be fully vaccinated Commitment to your professional development: * We are proud to announce that Children's Bureau is an award winner for 2021 in the Association for Talent Development's (ATD) BEST Award for our internal learning platform, Children's Bureau University. The agency is among 71 organizations from around the globe and the single non-profit organization to receive the award this year Learn more about your job: PREFERRED QUALIFICATIONS * Experience developing and/or facilitating youth and/or adult support and education groups The Case Manager (CM) is responsible for case management services including assessing client's/family's needs, developing, in conjunction with the clients, an Individualized Service Plan (ISP), implementing the ISP, completing quarterly reports on the progress of the clients, providing direct services to family members in strengthening protective factors and addressing the Seven Core Issues in Adoption and co-facilitating support groups for youth and/or families. The majority of work is completed in the field and during times convenient for the clients. The program goal and outcome is that children referred to CB will have permanency and stability in their living situations through adoption when adoption is in the best interest of the child. VI. DUTIES AND RESPONSIBILITIES: * Upon receipt of CB's referral from L.A. County Department of Children and Family Services (DCFS) APSS Program, complete contacts, scheduling, meeting with families, development and implementation of ISP, quarterly reports and other documentation, and provide linkage referrals as required by the APSS contract * Teach and strengthen parenting strategies that meet the needs of adopted children through facilitating the development and strengthening of parental protective factors, addressing the seven core issues of adoption, and talking about adoption at different developmental stages * Advocate for services in the school and community, including special education and mental health * Develop and co-facilitate groups for youth/adults * Explain permanency options to youth/adults * Identify and explore hesitancies to commit to permanent plan and help mitigate barriers to permanency * Coordinate services with treatment team, which may include referred family members, DCFS, mental health therapists, mentor staff, and other community service providers * Attend client meetings as needed, i.e., IEP and TDM * Complete initial and ongoing training hours as required by the APSS contract, which includes participating in trainings outside of Children's Bureau and independent study * Promote Program and Agency in the community including at events, DCFS, and private agencies VII. GENERAL: *
Maintains confidentiality in matters of agency operations, personnel, and clients * Maintains positive communications with all agency staff, clients and visitors * Exercises good judgment in performance of duties and responsibilities * Supports existing agency policies, principles and mission * Other related duties as assigned. What you will need to bring: * .Bachelor's Degree in social work, psychology, marriage and family counseling or closely related field with 2 years of experience in counseling and adoption * Belief all children are "adoptable" and deserve permanency * Work a minimum of 2 days a week until 8 pm and 1 Saturday a month to meet with clients and perform other job related duties * Ability to write clear, concise, efficient reports and meet deadlines for submission * Must have reliable transportation, valid driver license, current vehicle registration and automobile insurance * Provide a cell phone for work purposes (reimbursement based on agency's scale provided) * Proficient in MS Office programs, especially Word and Outlook (email) and comfortable with technology Qualifications
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Average Salary For a Housing Case Manager

Based on recent jobs postings on Zippia, the average salary in the U.S. for a Housing Case Manager is $37,206 per year or $18 per hour. The highest paying Housing Case Manager jobs have a salary over $42,000 per year while the lowest paying Housing Case Manager jobs pay $32,000 per year

Average Housing Case Manager Salary
$37,000 yearly
$18 hourly
Updated October 23, 2021
32000
10 %
37000
Median
42000
90 %

Highest Paying Cities For Housing Case Manager

0 selections
CityascdescAvg. salaryascdescHourly rateascdesc
Los Angeles, CA
$42,902
$20.63
Olympia, WA
$39,886
$19.18
Elmont, NY
$39,864
$19.17
Chester, PA
$38,205
$18.37
Norfolk, VA
$37,880
$18.21
Saint Paul, MN
$36,920
$17.75

5 Common Career Paths For a Housing Case Manager

Program Manager

A program manager is responsible for monitoring the project's progress, improving and developing new strategies, and coordinate various projects across the organization to ensure the success of the business objective. Program managers also manage the program's expenses, ensuring that the projects adhere to the budget goals without compromising the quality and accuracy of the result. A program manager should regularly connect with the different teams of every project under the program to keep track of the processes and procedures for the timely delivery of the product.

Program Director

Program directors are employees who oversee all aspects of a specific program in the company. They usually work in nonprofit organizations or are assigned to a department doing corporate social responsibility activities. Program directors ensure that the program is in line with the company's goals. They also ensure that the resources assigned to the program are properly managed and that all finances are accounted for. They create strategies to ensure the success of the program and communicate these to everyone involved. They lead the implementation and evaluation of the program.

Senior Case Manager

A senior case manager is responsible for meeting a client's health requirements. They provide care efficiently, handle case assignments, document case plans, and review the progress of cases. They are connected with social services and governmental agencies, particularly in the health sector.

Property Manager

Property managers are responsible for overseeing the real estate properties of their clients. They manage property rentals and leasing and ensure that the terms on these rentals are by what the owner is amenable to. Property managers act as the representative of their client during negotiations and deals. They also set rental prices and other finance-related items since they are familiar with how the market looks. Besides dealing with financial matters, they also manage administrative matters such as enforcing rules and policies, crafting reports, managing contractors, and drafting related documents.

Program Supervisor

A program supervisor is a professional who coordinates and monitors the scheduling and technical performance of company programs. Program supervisors aid in negotiating contracts and are responsible for any contractual changes. They recommend changes to the plans to improve process efficiency and develop solutions to any program problems. Program supervisors work under a manager's supervision and the role requires a bachelor's degree with relevant job experience. They are also independent at the same time and can collaborate with other staff members.

Illustrated Career Paths For a Housing Case Manager