Housing coordinator work from home jobs

Department: AccessibleNU Salary/Grade: EXS/6 About AccessibleNU: AccessibleNU (ANU) is responsible for the academic and on-campus housing accommodation determination and coordination process for students with disabilities. Northwestern University recognizes disability as an essential aspect of our campus, and as such, we actively collaborate with faculty, staff, and students to achieve access goals. ANU Mission: AccessibleNU supports and empowers students with disabilities by collaborating with the Northwestern community to ensure full participation in the academic learning environment. About Residential Services: Residential Services is responsible for the service delivery, operations and community building programs associated with the residence halls, and graduate apartments. Northwestern's Evanston campus is home to over 8,000 talented undergraduate students and 16,000 graduate students, more than 4,900 of whom live in Northwestern's graduate apartments, residence halls, and residential colleges. Residential Services focuses on the needs of residents and fosters the conditions for them to experience meaningful engagement, develop a sense of social belonging, help educate about and support well-being, and develop agency in the residential experience. Job Summary: This position is responsible for administering, assessing, and determining housing disability accommodations at Northwestern University. The Housing Access Coordinator position has a dual report to the Associate Director of AccessibleNU and the Director of Operations and Services in Residential Services at the Evanston campus. Primary work in ANU includes accommodation determination and coordination for housing and dining disability accommodation requests. On an as-needed basis and outside of peak periods within Residential Services (i.e. Returning Student Room Selection, new student housing assignments, etc.), this role contributes to the ANU team through classroom accommodation coordination (i.e. accommodation determination and intakes) and assists with front desk and testing services operations. Daily functions for Residential Services include coordination of requests for housing and dining exceptions, communicating with stakeholders, managing student information, and generating data to inform decision-making. Reporting under the Division of Student Affairs, the position serves as a campus expert on student related matters regarding accommodations, equal access, and disability and makes compliance-based decisions on behalf of the University. This role provides ongoing leadership to offer services and programs which advance the educational mission of the University and Division of Student Affairs including developing, recommending, and implementing policies and procedures that recognizes disability as an essential aspect of our campus. This position also ensures compliance with federal, state, and local disability regulations, including the Americans with Disabilities Act and the Fair Housing Act. Pay: The salary range for the Housing Access Coordinator position is $68,500 - $70,000 annually, depending on experience, skills, and internal equity. Principal Accountabilities: Disability-Related Accommodation and Exemption Management 70% * Evaluates requests for disability housing and dining accommodations and provides ongoing accommodation support for students. * Participate in regular Case Review meetings with Accessible NU for high level requests. * Interprets disability documentation provided by students including medical, educational, and/or psychological assessments. Conducts intake interviews with students to gather additional information to determine reasonable accommodations. * Ensures accommodation determinations align with the Americans with Disabilities Act (as amended), Sections 504 and 508 of the Rehabilitation Act, state and local disability regulations, the Fair Housing Act, relevant case law and legal guidance, and University policies and procedures. * Create, maintain, and provide education on housing disability accommodation processes and policies. Serves as main point of contact for housing and dining accommodation requests. * Generates creative and practical solutions to address current and emerging accommodation needs. * Uses office database (AIM) to maintain student files including sending accommodation emails, maintaining confidential documentation, scheduling appointments, recording meetings and case notes, and documenting communications with students, guardians, and university personnel regarding the accommodation process. * Engages with University personnel via the interactive process to assist with implementation of complex accommodations (e.g. residence hall modifications, emotional support and service animals, temporary injuries, housing reassignments, flexibility with attendance and deadlines, etc.) * Provides leadership, prompt support, and facilitates conversations with students, guardians, and University personnel when accommodation questions and issues arise. Non-Disability Accommodation and Exemption Management 15% * Manage process for residency requirement/dining exception requests and collaborate with Residential Services to facilitate decision-making process with campus partners for requests not connected to disability related accommodations (e.g. family situations, financial circumstances, religious observances, etc.). * Uses office database to maintain student files including sending emails, maintaining confidential documentation, scheduling appointments, recording meetings and case notes, and documenting communications with students, guardians, and university personnel regarding the exceptions process. * Liaise between Residential Services and campus partners. * Create, collect, and track data related to number and type of requests. * Create annual report of all accommodation and exception requests. Special Assignments 5% * Participates in developing and implementing strategic planning goals, objectives, and assessments. * On an as-needed basis and outside of peak periods within Residential Services, performs ANU back-up functions such as front desk duties and test proctoring/coordinating. * Assists the ANU Associate Director of Evanston and the Residential Services Director of Operations and Services with overall unit functional areas. University and Community Resource 5% * Provides consultation services, information sessions to students and guardians, in-service trainings, workshops, events, orientations, and programming to University constituents, local and state communities with respect to definitions, perspectives, implications, applications of professional research, state and federal laws, the transition to post-secondary education, etc. * Develop and disseminate educational/informational materials and presentations for faculty, staff, students, and guardians to promote Residential Services and AccessibleNU. * Participates in or leads AccessibleNU, Residential Services, or University based working groups, committees, events, or other division-wide activities. Professional Development 5% * Attends and presents at local conferences, workshops, training sessions, and/or professional organizational meetings. * Stays abreast of current research in the field by reviewing publications, journals, technical information, etc. * Summarizes and synthesizes new information to exchange with colleagues either in a written or an oral manner. * Anticipates future needs and trends of post-secondary disability issues. Minimum Qualifications: * Bachelor's degree in higher education administration, rehabilitation counseling, social work, psychology, disability studies, or related field * Minimum of one (1) year related experience in the post-secondary environment, working directly with students with various disabilities; similar experience with students outside the post-secondary setting and/or a combination of training and experience may be considered * Knowledge of the ADAAA, FHA, Section 504 and 508 of the Rehabilitation Act and its application to accommodation determination * Familiarity with the complexities of medical documentation and its alignment with accommodation determination, including the interpretation of test results such as the WAIS, Woodcock Johnson, and other diagnostics within the DSM-V. * Demonstrated experience working effectively with a variety of populations. Preferred Qualifications: * Master's degree in higher education administration, rehabilitation counseling, social work, psychology, disability studies, or related field * Prior work with undergraduate, graduate, professional, and online students with disabilities * Proficiency with a range of assistive technologies and adaptive equipment and their application * Prior Residential Services experience * Proven conflict mediation skills * Adaptability and sensitivity to changing times Minimum Competencies: * Ability to problem solve, collaborate, and negotiate in various situations * Highly developed facilitation skills to foster a safe space for students to share accommodation needs * Highly developed communication skills to foster collaborative partnerships with faculty * Ability to exercise independent judgement related to the impact of the disability, how it relates to classroom access, and the legal aspects involved * Ability to work both independently and in team settings * Proven skills in creating and building processes, procedures, and workflow Preferred Competencies: * Knowledge of learning styles and Universal Design for Learning Working Conditions: * The Housing Access Coordinator role is a remote position. Employees must have access to reliable internet. Note: If local to the Chicagoland area, this position will be required to come to the Evanston or Chicago campus on occasion for division and office events and meetings, on-boarding and trainings, presentations, and accommodation coordination. Will require limited evening and weekend availability. Benefits: At Northwestern, we are proud to provide meaningful, competitive, high-quality health care plans, retirement benefits, tuition discounts and more! Visit us at *************************************************** to learn more. Work-Life and Wellness: Northwestern offers comprehensive programs and services to help you and your family navigate life's challenges and opportunities, and adopt and maintain healthy lifestyles. We support flexible work arrangements where possible and programs to help you locate and pay for quality, affordable childcare and senior/adult care. Visit us at ************************************************************* to learn more. Professional Growth and Development: Northwestern supports employee career development in all circumstances whether your workspace is on campus or at home. If you're interested in developing your professional potential or continuing your formal education, we offer a variety of tools and resources. Visit us at *************************************************** to learn more. Northwestern University is an Equal Opportunity Employer and does not discriminate on the basis of protected characteristics, including disability and veteran status. View Northwestern's non-discrimination statement. Job applicants who wish to request an accommodation in the application or hiring process should contact the Office of Civil Rights and Title IX Compliance. View additional information on the accommodations process. #LI-GY1

Alignment Health is breaking the mold in conventional health care, committed to serving seniors and those who need it most: the chronically ill and frail. It takes an entire team of passionate and caring people, united in our mission to put the senior first. We have built a team of talented and experienced people who are passionate about transforming the lives of the seniors we serve. In this fast-growing company, you will find ample room for growth and innovation alongside the Alignment Health community. Working at Alignment Health provides an opportunity to do work that really matters, not only changing lives but saving them. Together. Alignment Health is seeking an organized, detail-oriented, and customer service oriented telehealth coordinator (bilingual Spanish, medical assistant with front- and back-office, and remote experience) to join the remote Virtual Care Center (VCC). As a telehealth coordinator, you will support patients and providers in the Virtual Care Center. This includes, but is not limited to, answering calls in the phone queue, scheduling telephonic and virtual appointments, following up on referrals and authorizations, supporting outbound follow up calls, providing systems trainings for new hires, and completing administrative tasks. You will also be responsible for managing inbound and outbound calls in the phone queue while collaborating with cross-functional teams such as Clinical Operations, Member Services, AVA Product team, and DTS Help Desk support to successfully manage the program. As a telehealth coordinator, you will be focused on assisting Alignment Health staff and patients with resolving issues in a timely manner. This role reports to the Director of Virtual Health. Individuals with front and back office medical assistant experience in PCP, clinic, and / or urgent care settings, and remote experience are highly encouraged to apply! Schedule: - Option A: Monday / Tuesday / Wednesday / Friday / Saturday 9:00 AM - 6:00 PM Pacific Time (Thursdays and Sundays off) - Option B: Sunday / Monday / Tuesday / Wednesday / Thursday 11:00AM - 8:00 PM Pacific Time (Fridays and Saturdays off) General Duties / Responsibilities Answer inbound calls on the Virtual Care Center queue Collect appropriate patient information for scheduling virtual appointments with providers Screen patients for appropriate telehealth platform use for virtual appointments Support providers with requests for referrals and authorizations including submission, review, and follow up of requests Contact partnered medical offices to support patient requests as necessary (ie. IPA groups, PCP offices, pharmacies, DME companies) Complete outreach calls for various patients' groups as applicable (ie. ER admits, Teladoc follow ups, Annual assessments) Support new hire onboarding by completing training or shadowing sessions of systems used in VCC Complete other job duties as assigned Participate in team meetings Note: The Virtual Care Center provides 24-hour member support, and team schedules rotate to maintain coverage. Because there is no single time when all team members are consistently on shift, team meetings are mandatory and are scheduled with advance notice (approximately 2× per month for 30 minutes). Team members are expected to attend these meetings even if they occur during a non-scheduled work hour or meal break. Attendance is clocked and paid, and camera use is optional - phone participation is acceptable. Supervisory Responsibilities: N/A Job Requirements: Experience: Required: Experience with providing high quality customer service Experience providing technical assistance Minimum 1 year experience in a primary care or medical office setting using phones and scheduling appointments Education: Required: High school diploma or general education degree (GED). Preferred: Completion of medical assistant program from an accredited school of training. Training: • Preferred: Medical Terminology Specialized Skills: Required: Able to use multiple systems simultaneously Basic understanding in current mobile device technology and ability to learn and adapt to Alignment specific applications and protocols Proficiency in Microsoft Suite programs (Outlook, Teams, Work, Excel) Basic math skills required for data analyzation Able to trouble-shoot and research issues effectively Willingness and capability to learn new technologies and adapt to dynamic environment Strong customer service skills Technology and automated solutions oriented Well organized with strong attention to detail and analytical skills while maintaining speed in completing work Efficient working style with strict adherence to deadlines Preferred: Bilingual Spanish Licensure: • Required: None • Preferred: Medical assistant certificate Medical terminology certificate Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Essential Physical Functions: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk or hear. The employee regularly is required to stand, walk, sit, use hand to finger, handle or feel objects, tools, or controls; and reach with hands and arms. The employee frequently lifts and/or moves up to 10 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. Pay Range: $41,472.00 - $62,208.00 Pay range may be based on a number of factors including market location, education, responsibilities, experience, etc. Alignment Health is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, age, protected veteran status, gender identity, or sexual orientation. *DISCLAIMER: Please beware of recruitment phishing scams affecting Alignment Health and other employers where individuals receive fraudulent employment-related offers in exchange for money or other sensitive personal information. Please be advised that Alignment Health and its subsidiaries will never ask you for a credit card, send you a check, or ask you for any type of payment as part of consideration for employment with our company. If you feel that you have been the victim of a scam such as this, please report the incident to the Federal Trade Commission at ******************************* If you would like to verify the legitimacy of an email sent by or on behalf of Alignment Health's talent acquisition team, please email ******************.

Site: The General Hospital Corporation Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Home Base, a Red Sox Foundation and Massachusetts General Hospital program, is dedicated to healing the invisible wounds - including post-traumatic stress, traumatic brain injury, anxiety, depression, co-occurring substance use disorder, family relationship challenges and other issues associated with Military service - for Veterans of all eras, Service Members, Military Families and Families of the Fallen through world-class clinical care, wellness, education, and research. The Home Base Veteran Outreach Coordinator is a point of contact for veterans and their families seeking care and/or education regarding Post Traumatic Stress (PTS), Traumatic Brain Injury (TBI) and other combat-related stress. When not assigned to the Intensive Clinical Program, the Veteran Outreach Coordinator role changes to educate and provide outreach to New England-based veterans and their families about Post Traumatic Stress (PTS), Traumatic Brain Injury (TBI), and encourages the community to take advantage of services available through the Home Base Program. The Coordinator is an employee of MGH and works alongside a team of world class medical professionals to help educate veterans, their families, social workers, employers, community service providers, veterans' groups, and others as to how to recognize symptoms of PTS/TBI and the ways in which they or their loved ones can seek help. The Veteran Outreach Coordinator guides veterans through the treatment evaluation process in the Home Base Clinic and works closely with the clinical staff in the Home Base Program around patient case management and ongoing monitoring of patient needs. The Coordinator provides active patient outreach, including phone, email, in-person meetings and text messaging. Job Summary Summary Responsible for community outreach, engagement, and support to enhance access to behavioral health programs. The Outreach Coordinator collaborates with community partners, healthcare professionals, and social service agencies to promote mental health awareness and address the behavioral health needs of individuals. Does this position require Patient Care? Yes Essential Functions -Conduct proactive outreach within the community to identify individuals in need of behavioral health services. -Establish relationships with community organizations, schools, primary care providers, and other relevant stakeholders to enhance outreach efforts. -Conduct initial assessments to identify the behavioral health needs of individuals. -Provide information and referrals to appropriate behavioral health services and resources. -Respond to crisis situations and provide immediate support and intervention. -Collaborate with crisis intervention teams, law enforcement, and emergency services as needed. -Advocate for individuals with behavioral health needs to ensure they receive timely and appropriate care. -Conduct community education and awareness programs on mental health topics. Qualifications Education Bachelor's Degree preferred Experience - minimum of 1-3years of military experience with at least one deployment preferred but not required - must have honorable discharge (proof of DD 214 required). Knowledge, Skills and Abilities - Strong knowledge of behavioral health services, resources, and crisis intervention techniques. - Excellent communication, interpersonal, and organizational skills. - Ability to work independently and collaboratively within a team. - Sensitivity to the understanding of the social determinants of health. - Proficiency in using electronic health records and documentation systems. - Valid driver's license and reliable transportation for community outreach. Additional Job Details (if applicable) Physical Requirements Standing Frequently (34-66%) Walking Frequently (34-66%) Sitting Occasionally (3-33%) Lifting Frequently (34-66%) 35lbs+ (w/assisted device) Carrying Frequently (34-66%) 20lbs - 35lbs Pushing Occasionally (3-33%) Pulling Occasionally (3-33%) Climbing Rarely (Less than 2%) Balancing Frequently (34-66%) Stooping Occasionally (3-33%) Kneeling Occasionally (3-33%) Crouching Occasionally (3-33%) Crawling Rarely (Less than 2%) Reaching Frequently (34-66%) Gross Manipulation (Handling) Frequently (34-66%) Fine Manipulation (Fingering) Frequently (34-66%) Feeling Constantly (67-100%) Foot Use Rarely (Less than 2%) Vision - Far Constantly (67-100%) Vision - Near Constantly (67-100%) Talking Constantly (67-100%) Hearing Constantly (67-100%) Remote Type Hybrid Work Location One Constitution Wharf Scheduled Weekly Hours 40 Employee Type Regular Work Shift Rotating (United States of America) Pay Range $20.43 - $29.21/Hourly Grade 4 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

The Housing Coordinator enables people to establish or maintain housing. Supervisory Responsibilities: None. Duties/Responsibilities: Assist clients in locating suitable housing in the community Complete person-centered housing plan Assist client in locating community resources Performs outreach to the community and other appropriate agencies regarding Housing Communicates regularly with clients and their support teams to discuss progress, problems, and plans Take clients to tour potential housing sites Assist clients in completing housing application Assist with packing and move coordination Follow up on a regular basis once move is completed to assist in housing stability Maintain progress notes as required Attend weekly team meeting and one on one meetings as required Have a solid internet connection if intending to work remote Required Skills/Abilities: Completion of HSS DHS training within the first week of employment Completion of mandated reporter vulnerable adult training within the first week of employment The ability to pass a DHS background check Knowledge of person-centered thinking and practices General knowledge of the housing search process and subsidized housing types Excellent verbal and written communication skills. Embodies the core values of Mentoring Professionals: We are change We do the right thing (when no one is looking) We listen to help We bring joy We don't give up on people Able to perform independent tasks without supervision Strong analytical and problem-solving skills. Ability to function well in a high-paced and at times stressful environment. Proficient with Microsoft Office Suite or related software. Competencies: Integrity when interacting with clients and their support team The ability to work independently and complete task in a timely manner Ability to work in a team-based environment, share resources, and cooperate with others Punctual to all appointments Education and Experience: High school diploma or equivalent required Valid driver's license required Ability to pass DHS background check required Experience working with vulnerable adults preferred

The Greater Nashville Regional Council (GNRC) is seeking anexperienced planner or communications professionalto lead public and stakeholder engagement activities for its planning and economic and community development programs. GNRC is responsible for preparing regional plans for transportation, environmental quality, economic development, solid waste and a growing list of additional topics. In addition, GNRC provides support to local governments by providing grant writing assistance, conducting research, and developing plans and public policies. The Outreach Coordinator will be expected to: Build and strengthen relationships with planning partners including elected officials, public agencies, business groups, universities and research institutions, community-based non-profit organizations, and advocates; Develop and implement community and stakeholder engagement plans, methods, and tools for a variety of local and regional planning and policymaking initiatives; Support public relations efforts by helping to draft press releases, maintain media contact lists, track press coverage, and assist with media outreach; Develop, publish, and manage content for social media platforms and agencywide or project-based websites; Assist with developing and/or editing written copy for GNRC materials and publications; Assist with developing and editing presentations and in presenting material to boards, committees, stakeholder organizations, and the general public; Assist with developing visualizations such as renderings, drawings, maps, and other graphics to help 1) communicate planning concepts to a variety of audiences and 2) translate community and stakeholder input for presentation to policymakers; 3) Prepare written reports and presentations on the findings, key takeaways, and lessons learned from outreach activities; Participate in industry associations and continuing education opportunities to remain current on emerging and best practices related community engagement; Work with GNRC management to ensure outreach activities stay coordinated across the organization; and Lead special projects as identified by department heads or the executive team. Qualifications: The preferred candidate will have two or more years of experience in community engagement in support of plans and public policies related to issues of growth and development, urban design, environmental sustainability, or public infrastructure. Strong writing, public speaking, and group facilitation skills are a must. A degree in communications, public relations, urban planning, public policy, public administration or related field is preferred. Foreign degrees and credentials will be considered. Compensation: The minimum starting pay is $70,000. The offered pay rate will be subject to experience and qualifications. GNRC provides a fully paid pension through the Tennessee Consolidated Retirement System and offers a dollar for dollar match to a 401k up to 3% of gross salary. Inquire for more information about benefits. Remote Work Policy: While GNRC provides flexibility for remote/hybrid working conditions, this is not a remote position. The selected candidate will be expected to work from the GNRC office with regularity. Travel Expectations: This position will require regular travel throughout the Middle Tennessee area. A valid drivers license and access to personal transportation is required. GNRC was established by the TN General Assembly as an association of local governments empowered to convene local and state leaders for the purposes of planning and programming state and federal investments into a range of social services and public infrastructure. GNRC serves as the regions federally-recognized Area Agency on Aging and Disability (AAAD), Economic Development District (EDD) and administers the Metropolitan Planning Organization (MPO) on behalf of the Nashville Area MPO Transportation Policy Board . More information is available at GNRC.org. Position open until filled. GNRC is an EOE, AA Employer

Full-time Description While you work to empower Colorado youth and families, we empower you to develop your career. Join one of the most respected leaders in child advocacy services - Shiloh House. Our family like culture and specialized programs allow our staff to utilize their individual talents and contribute in ways that are both professionally and personally fulfilling. At Shiloh House, you will find meaning and purpose in your work while you build your career. Our leaders are dedicated to teaching and providing you with the tools to be successful. We believe strongly in growing and developing our future leaders, providing advancement opportunities by promoting from within. In return for your dedication and contributions, you will be recognized and provided an array of competitive benefits. Come join us and serve our great community! Compensation: In accordance with the Colorado Equal Pay for Equal Work Act, the expected salary range for this Colorado position is $54,485-$56,485 yearly. Benefits: Insurance benefits include health, dental, vision, life, accident, and critical illness 403(b) retirement plan with match ClassPass Membership Paid time off and personal leave 12 Paid Holidays Schedule flexibility Opportunity to work from home Access to the agency's car upon program's approval Mileage reimbursement Employee assistance program 10% off tuition at CCU for their online programs Growth opportunities are available throughout the agency as we love to promote from within! Responsibilities: Build and maintain relationships with donors, sponsors, and local businesses. Conduct outreach through meetings, events, and communications to expand the network. Develop partnership proposals and sponsorship packages aligned with department goals. Coordinate and participate in community events to increase visibility and engagement. Track donor and partner information, ensuring timely follow-ups and acknowledgments. Collaborate with internal teams to create outreach materials and impact-focused campaigns. Oversee digital marketing efforts including website updates, email marketing, and social media campaigns. Create promotional materials, respond to queries on social media, and manage networking efforts. Support event planning and management; send thank-you notes and tax info to donors. Manage donor database, create donation reports, track campaign ROI, and assist the Development Team as needed. Posting Date: 11/25/2025 Application Window: Ongoing (Applications will be accepted on an ongoing basis) Requirements A bachelor's degree in a related field or 5 years of relative experience required. 3 years of experience with marketing, social media management, and event planning is essential. 2 years experience with campaign management and CRM software is preferred. Hands-on experience with web content management tools is preferred (ie Squarespace, Google Suite, Canva, Salesforce, Google Analytics). Must demonstrate organization, ability to prioritize, deadline management, attention to detail, teamwork, copywriting, vendor management, marketing knowledge or applicable experience. Must exhibit initiative, enthusiasm, flexibility, and interpersonal skills. Must be able to pass a criminal background check. Must hold a valid Colorado driver's license or have the ability to obtain one.

SummaryJoin our dynamic Operations and Innovation team where you will be a significant contributor to transformational projects for our Long-Term Care Insurance business! Your primary role will be supporting ongoing strategic initiatives and multiple Wellness programs for our LTC policyholders. This position presents a unique opportunity for hands-on involvement in shaping and managing programs that will serve the aging-in-place needs of older adults, from the initial program stages to complete implementation and monitoring.Job Description Role Overview: In partnership with the manager, research, analyze, and synthesize significant amounts of information to quantify business opportunities Research additional programs and opportunities that may increase participation Develop/support project plans and partner with internal and external business partners to drive successful program implementations Monitor KPIs for established Wellness programs Solve problems that require a high degree of ingenuity, creativity, and innovation Summarize and present analysis results and program updates for management, including creating presentation decks using PowerPoint (or similar) Continually evaluate, learn, and develop new tools, processes or approaches to further improve existing methodologies. Establish strong, effective and collaborative partnerships with key business area leaders, project managers, and subject matter experts to identify specific business opportunities or to address business needs or problems and help build effective solutions. The Ideal Candidate: Analytical business professional with 3+ years of experience spanning business strategy, project management, and operations, with a strong foundation in finance/accounting/mathematics. Proven track record transforming data into clear insights and executive-ready recommendations, driving measurable business outcomes. Adept at planning and executing cross-functional programs, with meticulous attention to detail and strong stakeholder communication. Brings financial services/insurance exposure and an outcomes-focused, problem-solving mindset. Required Qualifications: Bachelor's degree from an accredited university or college with a focus on analytics such as finance, accounting, or mathematics 3+ years' work experience, ideally in business strategy, project management, consulting, operations, or communications Preferred Qualifications: Insurance industry or financial services experience Skilled in crafting and delivering simple and effective communications to keep management informed and to obtain support on any recommendations Ability to document, plan, market, and execute programs Established project management skills A deep interest in problem-solving, and exceptional attention to detail Additional Information GE Aerospace offers a great work environment, professional development, challenging careers, and competitive compensation. GE Aerospace is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. GE Aerospace will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable). Relocation Assistance Provided: No #LI-Remote - This is a remote position

←Back to all jobs at Legal Services of North Florida Pro Bono Volunteer Coordinator Legal Services of North Florida has an opening for a PRO BONO COORDINATOR to support the expansion and growth of the pro bono (volunteer attorney) support of the firm. Come work with great people who do hard work to better the lives of low-income and vulnerable individuals in our communities. LSNF handles more than 8,900 cases a year and does not charge their clients for their legal services. Be a part of a non-profit law firm, with 140+ employees in eight offices across North Florida, that seeks legal justice while understanding the value of work-life balance. Work independently and as part of a team to obtain positive results for clients with a focus on civil law matters such as family law, disaster recovery, veterans' legal services, victims' advocacy, public benefits, and real property law. This position is located in our Tallahassee office. The Pro Bono Coordinator works independently and as part of a team to support the staff and manage over 75 individual funding sources. This position reports directly to the Director of Pro Bono and Volunteer Engagement. This full time (35 hour a week) position will work within our Pro Bono Team to support and coordinate with pro bono (volunteer) attorneys and law students within our communities as they volunteer to assist with LSNF cases. This involves coordinating with volunteer attorneys or their staff on casework and client communications, assisting with and planning legal clinics, and organizing continuing education opportunities for pro bono providers. Ideal candidates will be comfortable attending Bar association events and discussing the work of LSNF to attorneys in the community. Experience with maintaining legal files, client interactions, or paralegal work is a plus. Candidates should be detail-oriented, understand confidentiality, be self-motivated, and work well in a team. Entry level salary of $36,000 is negotiable. Candidate with experience beyond the minimum qualifications may qualify for higher salary, depending on relevance of the experience. Comprehensive fringe benefits package includes: A four day (35 hour) work week Paid time off includes: holidays, sick leave, and personal leave (which after two years, increases to four weeks per year) 100% fully paid health insurance for employee & dependent children after 60 days of employment Employer paid life insurance policy of $25,000 Employer contributes 6% to retirement/ 401K plan, after one year of full-time service Additional voluntary options of dental, vision, term life, disability, and other insurance coverages are also available. Flexible Work Plans including remote work options available after 6 months of employment Applicants must complete Legal Services of North Florida employment application online to be considered for the position. This company is an equal opportunity employer and does not discriminate because of race, color, religion, sex, age, marital status, disability, veteran status, national origin, pregnancy, genetic information, sexual orientation, gender identity, or any other protected category. Please visit our careers page to see more job opportunities.

Job Title: Volunteer Coordinator - Temp Company: Making A Difference Foundation The Volunteer Coordinator - Temp will support the Making A Difference Foundation in managing our volunteer program during a critical period. This temporary role is essential for ensuring that our volunteer initiatives run smoothly and effectively. The ideal candidate will have great organizational skills, an understanding of volunteer engagement, and a commitment to furthering our mission. Key Responsibilities: Assist in recruiting and onboarding volunteers, ensuring a welcoming and informative experience. Facilitate training sessions for new volunteers, providing the necessary tools to succeed in their roles. Help coordinate volunteer schedules and manage logistics for upcoming events and programs. Support communication efforts with volunteers, including updates, feedback collection, and addressing inquiries. Organize volunteer recognition activities to show appreciation for their contributions. Maintain accurate records of volunteer hours and participation. Collaborate with staff to identify immediate volunteer needs and assist in addressing them. Qualifications: Associate's degree or equivalent experience in nonprofit management or a related field preferred. 1-2 years of experience in volunteer coordination, community service, or nonprofit environments. Strong communication skills with the ability to engage and motivate volunteers. Highly organized with excellent time management abilities. Familiarity with Microsoft Office Suite and volunteer management software is a plus. Commitment to the mission of Making A Difference Foundation and the ability to work collaboratively with a team. Availability to work flexible hours, including evenings or weekends, if necessary. Requirements Essential Qualifications: Associate's degree or equivalent experience in nonprofit management or a related field preferred. 1-2 years of experience in volunteer coordination or nonprofit environments. Strong communication skills. Highly organized with excellent time management abilities. Familiarity with Microsoft Office Suite and volunteer management software. Commitment to the mission of Making A Difference Foundation. Availability to work flexible hours. Benefits Salary and Benefits: · Competitive salary, commensurate with experience. · Health, dental, and vision insurance. · Paid time off and holidays. · Professional development opportunities. MADF is an equal opportunity employer. All applicants are considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. To learn more about the organization, please visit **************** Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k, IRA) Life Insurance (Basic, Voluntary & AD&D) Paid Time Off (Vacation, Sick & Public Holidays) Family Leave (Maternity, Paternity) Short Term & Long Term Disability Training & Development Work From Home Free Food & Snacks

Job Description Most people never reach their potential-not because they aren't capable, but because no one ever hands them a clear path to climb. If you're the kind of person who knows deep down you were built for more, but you're stuck building someone else's dream… Talent Find Professional exists for one reason: To give driven people the roadmap, coaching, and tools to finally win on their own terms. This role isn't about clocking in. It's about taking ownership of your future with a proven system that rewards effort, grit, and follow-through. If you've ever wanted: More control over your time More upside than a traditional job will ever allow More meaning in the work you do …then you're exactly who this opportunity is designed for. What You'll Do (The Plan That Makes You the Hero) Using our training and support system, you will: Connect with individuals who have already asked for information Walk them through a simple, structured process Schedule and run consultations by phone or video Help clients understand which protection options best fit their needs Build long-term relationships by providing exceptional service Follow a proven weekly routine that keeps you focused and winning No cold calling. No chasing strangers. Just real conversations with real people who requested help. Who Thrives Here You don't need experience - you need hunger. If you bring the work ethic, we bring the strategy. People succeed here when they are: Competitive and internally driven Coachable and willing to follow a winning system Confident communicators on phone and video Organized, consistent, and disciplined Goal-oriented with a strong desire to grow personally and financially If that sounds like you, you will likely dominate in this environment. Compensation This is a 1099 independent contractor role. Compensation is commission-based, tied directly to performance. There are three possible ways to earn: Active income from helping clients Passive income from ongoing client relationships Leadership overrides as you grow and mentor others There is no base salary, and income is not guaranteed - but effort is rewarded with real upward potential. We discuss what's possible financially in our interviews, however, there is no cap on income whatsoever. Training & Support Daily development calls Step-by-step training resources Leadership guidance A clear advancement track A community where winners are built, supported, and celebrated You bring the intensity. We bring the blueprint. Requirements Ability to pass a background check Access to a phone, computer, and stable internet Willingness to obtain a state license (we'll guide you through it) Consistent weekly availability Commitment to personal and professional growth Your Next Step If you're tired of being overlooked, underpaid, or stuck in a role that doesn't match your ambition… If you want a chance to actually build something meaningful… Then it's time. Apply today, and bring the work ethic. We'll show you how to turn it into results.

Remote - Oracle Cloud ERP Coordinator - Intern IT Solutions Support Temporary Status - Summer Day Shift Pay: Starting at: $15.38 / hour Candidates residing in the following states will be considered for remote employment: Colorado, Florida, Georgia, Idaho, Indiana, Iowa, Kansas, Kentucky, Minnesota, Missouri, Mississippi, Nebraska, North Carolina, Oklahoma, Texas, Utah, and Virginia. Remote work will not be permitted from any other state at this time. This position will focus on learning how the organization operates and expected to gain valuable insight that can further chosen career field. This position reports to the Manager or Director of the department and is employed by Mosaic Health Systems. Monitor and triage incoming tickets from Finance, SCM, HCM, and Payroll users. Gather details, reproduce issues where possible, and assign to the right analyst while keeping clear documentation in the ticketing system. Assist with data clean-up, reconciliation, and test scripts for patches, quarterly Oracle Cloud updates, and new feature rollouts. This includes running test cases, logging results, and flagging defects. Create or update process flows, configuration guides, and “how-to” documents for end users and the support team. Make sure everything is stored in the central knowledge base. Research Oracle Cloud ERP functionality (Finance, SCM, HCM, Payroll) to support enhancement requests. Summarize findings and recommend possible configuration options or workarounds. Join small project efforts such as a Finance automation pilot or an HCM workflow change. Take meeting notes, track action items, and follow up with team members. High School diploma required. Junior or Senior college level student preferred. Computer knowledge required. Familiar with a variety of software program, including Word, Excel, Access, PowerPoint is required.

Remote Utility Support Assistant / Billing Coordination Clerk Evolution Sports Group is a leading sports management company that specializes in providing top-notch services to athletes, teams, and organizations. Our company is dedicated to helping our clients achieve their goals and reach their full potential. We are currently seeking a Remote Utility Support Assistant / Billing Coordination Clerk to join our team. Job Overview: As a Remote Utility Support Assistant / Billing Coordination Clerk, you will be responsible for providing administrative support to our utility department and assisting with billing coordination tasks. This is a full-time, remote position that offers a competitive salary and benefits package. Key Responsibilities: - Assist with the management of utility accounts for our clients, including setting up new accounts, updating account information, and resolving any issues that may arise - Process utility bills and ensure accurate and timely payments - Monitor utility usage and expenses and report any discrepancies or concerns - Coordinate with utility providers to resolve any billing or service issues - Assist with the preparation of billing statements and invoices for clients - Maintain accurate and organized records of utility accounts and billing information - Communicate effectively with clients and internal teams regarding utility-related matters - Provide administrative support to the utility department, including but not limited to scheduling meetings, preparing reports, and handling correspondence - Stay updated on industry trends and changes in utility regulations to ensure compliance and efficiency Qualifications: - High school diploma or equivalent; associate's degree in business administration or related field preferred - 1-2 years of experience in a similar role, preferably in the sports or utility industry - Strong organizational and time management skills - Excellent communication and interpersonal skills - Proficient in Microsoft Office and experience with billing software - Ability to work independently and in a team environment - Detail-oriented and able to handle multiple tasks simultaneously - Knowledge of utility regulations and procedures is a plus - Must have a quiet and distraction-free home office to work from If you are a highly organized and detail-oriented individual with a passion for sports and a strong understanding of utility processes, we encourage you to apply for this exciting opportunity. Join our team at Evolution Sports Group and help us continue to provide exceptional services to our clients. Package Details Compensation & Bonuses Competitive Pay Rate: $40-$60/hr based on experience and performance Paid Training: $40/hr for 1-week onboarding training Training Completion Bonus: $700 instant incentive after setup and training Work Schedule Flexible Scheduling: Choose Full-time (30-40 hrs/week) or Part-time (20 hrs/week) Options for morning, afternoon, or evening schedules No weekends required unless preferred Remote Work & Equipment 100% Remote Position - U.S.-based only Company-Provided Home Office Setup, including: High-performance laptop (Mac or Windows), Dual monitors, Printer/scanner, Headset + workstation accessories, Stipend for internet or electricity support Employee Benefits Package Paid Time Off (PTO) + Paid Sick Days Health, Dental & Vision Insurance Mental Health Support Access (virtual consultations) Paid Holidays 401(k) Retirement Savings Option (where applicable) Career Growth & Stability Guaranteed long-term placement with stable weekly hours Fast-track promotion opportunities every 3-6 months Company-sponsored certifications & skills training Internal mobility program - move into leadership, QA, HR, or project roles Extra Perks Monthly wellness allowance Employee recognition rewards Birthday stipend or digital gift card Annual performance review with salary increase potential

For ambitious, culturally diverse, curious minds seeking booming careers, Job Duck unlocks and nurtures your potential. We connect you with rewarding, remote job opportunities with US-based employers who recognize and appreciate your skills, allowing you to not just survive but thrive. As a lifestyle company, we ensure that everybody working here has a fantastic time, which is why we've earned the Great Place to Work Certification every year since 2022! Job Description: Step into a role where your communication skills and calm demeanor make a real difference every day. As a Legal Case Status Coordinator with Job Duck, you'll be the steady point of contact for clients, helping them feel supported and informed while attorneys focus on their cases. You'll coordinate court dates, manage case statuses, and ensure attorneys have the right documents and instructions before heading to court. This position is perfect for someone who enjoys solving problems independently, thrives in fast-paced environments, and brings empathy and professionalism to every interaction. If you're resourceful, tech-savvy, and comfortable working with clients in distress, you'll find this role both rewarding and impactful. • Monthly Salary Range: 1,150 to 1,220 USD Responsibilities include, but are not limited to: Respond to inquiries with professionalism and care Organize and confirm court dates for attorneys Act as a buffer between clients and attorneys, managing expectations and flow of information Serve as the primary contact for clients, offering clear and compassionate communication Check case statuses with courts and filing services Share instructions and necessary documents for court appearances Manage daily call volume as needed Requirements: 1-2 years of experience in customer support inside a law firm Excellent communication skills in both English and Spanish Strong customer service or client-facing background required Familiarity with assisting clients with legal cases is preferred Ability to work independently and manage tasks without constant supervision Solid writing and organizational abilities Key Skills Clear and confident communication Strong customer service instincts are a must Ability to follow detailed instructions is a must Proactivity is a must Independent thinking and problem-solving Calm and composed under pressure Professional presence and reliability Common sense and attention to detail Tech-savvy Patient and empathetic Self-directed and resourceful Software: CRM familiarity is a plus, OpenPhone, Slack, Google Suite, Dropbox Expected call volume: Some calls involved Working Schedule: Monday to Friday Location: Remote || PST (Pacific Standard Time) Work Shift: 8:00 AM - 5:00 PM [PST][PDT] (United States of America) Languages: English, Spanish Ready to dive in? Apply now and make sure to follow all the instructions! Our application process involves multiple stages, and submitting your application is just the first step. Every candidate must successfully pass each stage to move forward in the process. Please keep an eye on your email and WhatsApp for the next steps. A recruiter will be assigned to guide you through the application process. Be sure to check your spam folder as well.

We are a small non-profit with a mission to support our nations, high-poverty public schools by providing funding toward classroom projects that will challenge and enrich the educational experience. We aspire to maximize the learning potential of every student and prepare them to succeed in our current century in hopes they will in-turn make a valuable contribution back to society. We are getting ready to launch our first online fundraiser and need virtual volunteer coordinators/recruiters. Essentially you will recruit volunteers through your social networks and contacts to help us raise funds online. We use a third-party to manage and promote our campaign. Volunteers are able to create a page to help support our cause. They promote their page, raise funds and earn a nice prize if they reach their fundraising goal. In return, you earn money for their efforts!!! This is 100% telecommute 1099 contractor position. You must have daily access to internet/email/computer. Be very outgoing and sociable with a decent social network (i.e. facebook, twitter, linkedin, etc...) and a passion for non-profit work and volunteerism. Experience in fundraising (especially monthly pledges) preferred. Compensation is a 10% commission on everything your team brings in. Apply online now for consideration.

Job Title: Remote Community Outreach Coordinator Hourly Pay: $25 - $31/hour We are looking for a passionate Community Outreach Coordinator to drive our mission of connecting individuals and families with vital community resources. You will play a key role in fostering partnerships with local organizations, coordinating outreach efforts, and advocating for underrepresented groups. If you are passionate about community development and improving access to services, we would love to hear from you. Key Responsibilities: Plan and execute outreach initiatives to connect individuals with community resources Cultivate relationships with local organizations, service providers, and community leaders Coordinate and attend community events, workshops, and informational sessions to promote services Design and distribute educational materials to raise awareness about available resources Gather feedback from community members to assess needs and improve outreach efforts Collaborate with team members to develop strategies for underserved populations Track and analyze outreach program data, providing regular reports to stakeholders Ensure outreach materials and communications are culturally sensitive and accessible Qualifications: Bachelor's degree in Social Work, Public Administration, or related field 2+ years of experience in community outreach or nonprofit program coordination Strong communication and public speaking skills Proven ability to build relationships with community organizations and leaders Experience with event planning and project management Strong organizational skills and ability to manage multiple outreach efforts simultaneously Knowledge of community resources and services available in the area Perks & Benefits: Competitive hourly pay: $25 - $31 Flexible working hours with remote work options Health, dental, and vision coverage Paid time off, sick leave, and holidays Career development and training opportunities Supportive, team-oriented work environment

Ballotpedia, the encyclopedia of American politics, is excited to open applications for the Spring 2026 cohort of our Volunteer Fellows Program! As a trusted, nonpartisan online resource, we provide voters and readers with reliable information on elections, governance, and public policy. As a Ballotpedia Fellow, you will help expand our data-driven analysis of American politics. The Spring 2026 program will focus on researching local candidates from across the country who will appear on the ballot in the 2026 elections. The Spring 2026 Ballotpedia Fellows Program will run from Monday, February 23, through Friday, April 24, 2026. Fellows are asked to contribute 5-10 hours of work per week, which can be completed on a flexible schedule to accommodate school, extracurricular activities, or other commitments. Ballotpedia can provide documentation for community service hours, course credit, or other verification upon request (court-mandated hours cannot be counted). Fellows will need access to a computer or laptop and a reliable internet connection. Requirements You love politics and are passionate about Ballotpedia's mission to provide unbiased, factual information to voters. You are a strong self-starter and thrive in an independent environment. You are curious about data and enjoy learning, even if you are new to data science. You love research, and the discovery of new information excites you. Most importantly, you believe that every voter deserves access to reliable information at all levels of government. Available Projects Fellows may work on a variety of projects, including: Local Candidate Research: Ballotpedia aims to cover every election in the country. As a Fellow, you will help build more complete local candidate profiles using the same research standards as full-time staff. Your work ensures that millions of voters have access to detailed information about the local candidates on their ballot. This includes gathering critical data points such as contact information, social media profiles, campaign websites, endorsements, and campaign themes. Quality Assurance: Ballotpedia takes our commitment to quality and accuracy very seriously. Fellows help verify and validate candidate information entered by other volunteers. Some fellows will have the opportunity to review spreadsheets with candidate data to ensure data points are accurate and up-to-date. Application and Onboarding Timeline Application deadline: Wednesday, February 4, 2026 Application Review: Rolling responses through February 13, 2026 Onboarding: Monday, February 23 - Wednesday, February 25, 2026 To Apply Interested applicants should submit their application, resume, and cover letter by selecting “Apply for this job” below and completing the form. This is an unpaid, volunteer position. Applications are reviewed on a rolling basis, and offers are sent via email. Program capacity is limited, and positions are filled on a first-come, first-served basis. Applicants may not hear from Ballotpedia regarding the initial status of their application until early February. For questions about the program, please contact Kaley Platek at ***********************.

, Inc. Grameen America Inc. (GAI) is a nonprofit microfinance organization founded in 2008 by a Nobel Peace Prize recipient, Mohammad Yunus. Mohammad's vision is to help less fortunate women of color become entrepreneurs and financially independent by providing micro-loans, financial education, asset building through savings and credit building strategies. Role Overview: The Outreach Coordinator (OC) is responsible for designing the outreach program, building strategic relationships, conducting a variety of outreach activities in the African American community. This role will also support recruitment and retention of staff and clients and facilitate multiple outreach initiatives connecting the branch with the surrounding community. The Outreach Coordinator will provide educational opportunities and assist women in need of financial services. You will need to be self-motivated, enthusiastic, and community-driven to take on this exciting role. The position requires someone with a positive attitude and readiness to be a team player. Primary Responsibilities: The Outreach Coordinator develops an outreach plan for their territory and surrounding communities. Attends all relevant community activities, to identify new clients, while also creating a pipeline for the intake process. Works collaboratively with the Relationship Associate by providing potential clients. Schedules and manages outreach presentations (materials/packets) in the community and communicates the details of the events, coverage, responsibilities, and final details/follow-up. Develops a consistent communication presentation. Follows company standards to ensure high quality and productivity. Client In-Take Management: Leads a smooth transition for the potential client into the business. Assists clients with completing the questionnaire and application; verifies and inputs client information accurately. Responsive to client questions and addresses any issues in a timely manner. Manages the client intake process from the initial communication through membership approval. Assists Relationship Manager and Branch Manager on client assessment in terms of commitment, business readiness, ability to invest and repay loan, willingness to participate in program actively. Supports potential members through intake in the context of a peer network “group” model. Responsible for meeting target action plan in terms of number of clients on-boarded into the program, fit of new members with GAI program (measured in terms of engagement, retention, recommendation), quality of portfolio for on-boarded members. Relationship Management: Build positive relationships with clients for membership and business growth. Provides a high level of customer service support when dealing with clients. Resolves local concerns, issues, and questions in a timely and professional manner. Works with branch team to enhance member engagement and experience. Responsible for meeting goals on member engagement, group accountability, retention, recommendation to peers. Qualifications: Extensive experience in community outreach & program coordination. BA/BS and 1-3 years of work experience in community organizing, outreach, client recruitment. Working knowledge and experience with native-born African American women. Enthusiastic, high energy, and an entrepreneurial spirit. Strong analytical and problem solving; and quantitative skills. Excellent attention to detail and strong organizational skills. Excellent verbal and written communication skills. Proven ability to learn on the go, meet deadlines, multi-task multiple projects, resourceful and work independently. Basic experience with Microsoft PowerPoint and Word. All employees who work in a Grameen America Inc. (GAI) office, travel for business, or attend a (GAI) sponsored event must be fully vaccinated against COVID-19. Employees who assert for a religious or medical exemption to receiving a COVID-19 vaccine are advised to work with our Human Resources team for accommodation. Grameen America is an Equal Opportunity Employer (EEO). All candidates for employment will be considered without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability, veteran status, or any other basis protected by applicable federal, state or local law.

Site: The General Hospital Corporation Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Home Base, a Red Sox Foundation and Massachusetts General Hospital program, is dedicated to healing the invisible wounds - including post-traumatic stress, traumatic brain injury, anxiety, depression, co-occurring substance use disorder, family relationship challenges and other issues associated with Military service - for Veterans of all eras, Service Members, Military Families and Families of the Fallen through world-class clinical care, wellness, education, and research. The Home Base Veteran Outreach Coordinator is a point of contact for veterans and their families seeking care and/or education regarding Post Traumatic Stress (PTS), Traumatic Brain Injury (TBI) and other combat-related stress. When not assigned to the Intensive Clinical Program, the Veteran Outreach Coordinator role changes to educate and provide outreach to New England-based veterans and their families about Post Traumatic Stress (PTS), Traumatic Brain Injury (TBI), and encourages the community to take advantage of services available through the Home Base Program. The Coordinator is an employee of MGH and works alongside a team of world class medical professionals to help educate veterans, their families, social workers, employers, community service providers, veterans' groups, and others as to how to recognize symptoms of PTS/TBI and the ways in which they or their loved ones can seek help. The Veteran Outreach Coordinator guides veterans through the treatment evaluation process in the Home Base Clinic and works closely with the clinical staff in the Home Base Program around patient case management and ongoing monitoring of patient needs. The Coordinator provides active patient outreach, including phone, email, in-person meetings and text messaging. Job Summary Summary Responsible for community outreach, engagement, and support to enhance access to behavioral health programs. The Outreach Coordinator collaborates with community partners, healthcare professionals, and social service agencies to promote mental health awareness and address the behavioral health needs of individuals. Does this position require Patient Care? Yes Essential Functions * Conduct proactive outreach within the community to identify individuals in need of behavioral health services. * Establish relationships with community organizations, schools, primary care providers, and other relevant stakeholders to enhance outreach efforts. * Conduct initial assessments to identify the behavioral health needs of individuals. * Provide information and referrals to appropriate behavioral health services and resources. * Respond to crisis situations and provide immediate support and intervention. * Collaborate with crisis intervention teams, law enforcement, and emergency services as needed. * Advocate for individuals with behavioral health needs to ensure they receive timely and appropriate care. * Conduct community education and awareness programs on mental health topics. Qualifications Education Bachelor's Degree preferred Experience * minimum of 1-3years of military experience with at least one deployment preferred but not required * must have honorable discharge (proof of DD 214 required). Knowledge, Skills and Abilities * Strong knowledge of behavioral health services, resources, and crisis intervention techniques. * Excellent communication, interpersonal, and organizational skills. * Ability to work independently and collaboratively within a team. * Sensitivity to the understanding of the social determinants of health. * Proficiency in using electronic health records and documentation systems. * Valid driver's license and reliable transportation for community outreach. Additional Job Details (if applicable) Physical RequirementsStanding Frequently (34-66%) Walking Frequently (34-66%) Sitting Occasionally (3-33%) Lifting Frequently (34-66%) 35lbs+ (w/assisted device) Carrying Frequently (34-66%) 20lbs - 35lbs Pushing Occasionally (3-33%) Pulling Occasionally (3-33%) Climbing Rarely (Less than 2%) Balancing Frequently (34-66%) Stooping Occasionally (3-33%) Kneeling Occasionally (3-33%) Crouching Occasionally (3-33%) Crawling Rarely (Less than 2%) Reaching Frequently (34-66%) Gross Manipulation (Handling) Frequently (34-66%) Fine Manipulation (Fingering) Frequently (34-66%) Feeling Constantly (67-100%) Foot Use Rarely (Less than 2%) Vision - Far Constantly (67-100%) Vision - Near Constantly (67-100%) Talking Constantly (67-100%) Hearing Constantly (67-100%) Remote Type Hybrid Work Location One Constitution Wharf Scheduled Weekly Hours 40 Employee Type Regular Work Shift Rotating (United States of America) Pay Range $20.43 - $29.21/Hourly Grade 4 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

The Coordinator II, Client Services provides day-to-day workflow coordination and support to the Client Services team; balances a variety of priorities across escalation channels to all departments. Receives and responds to customer product inquiries through various communication modalities such as telephone, email, and/or chat platforms. Provides coverage for Helpdesk phone and email traffic. Follows day-to-day workflow activities and processes to ensure customer issues have been received, routed, and documented; organizes, audits, enters, and reports outage data into SalesForce (SF). Handles a variety of technical support cases including but not limited to speaking with customers and mitigating conflict or difficult client situations. Addresses and works to resolve issues and/or complaints; escalate to appropriate teams or management for assistance, when necessary. Create, open, transfer, and/or reassign support cases to appropriate team members; follows up with assigned team members to provide additional information or obtain feedback on status of support case. Partners with support teams to update status codes or categories; ensures cases are routed to the appropriate teams with complete and accurate information. Notifies support teams of potentially urgent or critical issues through various communication platforms including chat, email, telephone. Escalates disgruntled or dissatisfied customer issues to Account Managers and/or Senior Management, as needed. Assists with SF testing to ensure Helpdesk workflow efficiencies; makes recommendations for consideration related to SF workflow processes to increase client satisfaction and process efficiencies. Education Required: Associate degree. Or, any combination of education and experience which would provide the required qualifications for the position. Experience Required: 2+ years of experience in customer service, software, or related field. Knowledge, Skills & Abilities: Knowledge of: Technology and customer support best practices; software, technologies, and applications to assist with interactions via web, telephone, or other electronic means; trends related to customer support techniques; practices, tools, and techniques for communicating with clients in a professional manner; laws, regulations, policies, and procedures governing the functional area; Microsoft Office Suite. Skill in: Applying logical and scientific thinking to a wide range of intellectual and practical issues and concerns; interpreting laws and regulations; problem solving, analytical, and critical thinking; working as member of a team; communicating clearly, concisely, and effectively; establishing and maintaining effective working relationships. Ability to: Work in a fast-paced environment; work with customers needs while following the organization's policies and procedures; determine and apply solutions to work-related problems; stay organized, prioritize workload, and multi-task to meet deadlines. The company has reviewed this to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and the company reserves the right to change this job description and/or assign tasks for the employee to perform, as the company may deem appropriate. NextGen Healthcare is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.