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Director of Housing
Ability Matters
Housing director job in Dublin, OH
Do you want your leadership to truly matter and to feel proud of your work every single day? Are you an experienced leader who is ready to grow with a new opportunity? Do you want a career where your decisions directly impact people's lives, teams, and futures?
At Ability Matters, we are a cause above the job. We build inclusive, meaningful, community-based experiences for individuals with autism and other neurological disabilities. As a Director of Housing, you are a strategic leader, culture builder, and advocate responsible for ensuring excellence across our residential services.
This is not just management.
This is leadership with purpose.
This is your opportunity to build systems that help people thrive and create lasting impact.
Why Ability Matters Is Different
Ability Matters is a mission-driven, innovative, high-end organization leading the field in pay, benefits, and opportunities for growth. Our culture is built on excellence, inclusion, and a relentless commitment to helping individuals thrive.
Our impact speaks for itself:
Supporting 100+ families through education, housing, day services, and intervention
A team of 330+ highly trained professionals
191% organizational growth in the past 5 years
Better Business Bureau Torch Award for Ethics
Diversity in Business Award winner
Smart 50 Award for innovation and leadership
Here, you join a team with a reputation for quality, compassion, and forward-thinking practice.
Why You'll Love Working Here
✨ Best-in-Class Pay & Benefits
We lead the industry with competitive salary and benefits that reflect the scope and impact of your leadership.
✨ Leadership Influence & Growth
Play a key role in shaping housing strategy, operations, and culture while growing through mentorship and professional development.
✨ Supportive, Inclusive Team
Collaborate with engaged, values-driven leaders across departments in a positive environment where input is valued and strengths are celebrated.
✨ Mission-Driven Purpose
You will make a meaningful difference every single day.
What You'll Do
At Ability Matters, the Director of Housing leads with vision, accountability, and care.
Provide Strategic Leadership & Set the Standard for Excellence: Oversee the daily operations of residential homes, ensuring services are safe, high-quality, and rooted in dignity, independence, and person-centered care.
Build & Lead High-Performing Teams: Lead and mentor a multi-layered housing team while fostering a positive culture of ownership, collaboration, and pride.
Drive Quality and Accountability: Investigate incidents, implement corrective actions, and continuously improve systems to strengthen outcomes and protect those we support.
Serve as a Key Liaison: Establish clear, proactive communication with guardians and families, building trust through transparency, responsiveness, and follow-through.
Create Strong, Sustainable Systems: Ensure housing operations run smoothly through thoughtful staffing oversight and consistent onsite presence.
Manage Budgets & Resources: Oversee budgets, funding sources, and operational costs with care, balancing fiscal responsibility with high-quality service delivery.
Advocate for Inclusion: Champion individual rights, choices, and opportunities at every turn.
No two days look the same. Every day offers the chance to lead with purpose and create lifelong impact.
What We're Looking For
Education: Bachelor's degree required in Human Services, Social Work, Special Education, or a related field (Master's preferred).
Leadership Experience: At least 3 years of supervisory or leadership experience, preferably in residential or human services settings.
Passion for Inclusion: A genuine desire to support individuals with disabilities.
Skills: Exceptional communication, organization, decision-making, and problem-solving.
Requirements: Valid driver's license and reliable transportation.
Leadership Style: Proactive, collaborative, accountable, and mission-driven.
See Our Mission in Action
Click here to watch
Ready to Make a Difference?
If you're ready to join a community that values excellence, celebrates purpose, and invests in your growth, we'd love to meet you.
Apply today to become a Director of Housing at Ability Matters.
➡️ ***************************************
Ability Matters is an EEO Employer - M/F/Disability/Protected Veteran Status View all jobs at this company
$48k-97k yearly est. 5d ago
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Managing Counsel - Data Center and Networking (Power and Energy Focus)
Oracle 4.6
Remote housing director job
Oracle is currently seeking exceptional managing counsel to support continued dynamic growth in our Data Center and Networking legal team. We are looking for self-motivated, collaborative individuals who want to make an impact as a member of our expanding legal team. We partner with Oracle stakeholders to help drive the growth and development of the Oracle Cloud, one of the broadest and most integrated suites of cloud services in the industry. If you are a self-starter who wants to work in fast-paced, technology driven business, and who excels at finding creative solutions to complex and innovative issues, this position may be for you. An overview of Oracle Cloud: Cloud Infrastructure | Oracle.
About Oracle's Data Center and Networking Legal Team:
The Data Center and Networking legal team within Oracle's legal department is responsible for providing legal support for complex data center power and energy transactions with data center providers. Managing counsel works closely with Oracle executives to complete agreements between Oracle and its providers. Managing counsel coordinate the efforts of various internal organizations to ensure that Oracle contracts comply with company policies, and take a leadership role in defining policies, practices, and procedures within the company.
As an individual contributor in the Data Center and Networking legal team, you will join a collaborative group of attorneys with an interesting and diverse technology law practice focusing on transactions involving data center development, acquiring and leasing real property for data center development, including power and energy requirements, site selection, land use, permitting and zoning, construction contracts, the deployment of fiber connectivity, and negotiation of power purchase agreements, to support the center.
Accordingly, this position is best suited to an attorney with significant commercial negotiating and contracting experience who can manage a variety of tasks, evaluate alternatives quickly, and provide top quality legal assistance and support to executive-level clients.
This job description may not represent all the duties of the position. May be asked to perform other related duties, as needed.
Preferred Qualifications:
8+ years of relevant legal experience focused on the power and energy sector (renewable, traditional, utilities, transmissions, etc.).
Demonstrated experience advising on regulatory compliance, permitting, and licensing within the energy industry.
In-depth knowledge of energy regulatory bodies (e.g., FERC, DOE, state-level agencies) and relevant legislation.
Experience drafting, reviewing, and negotiating contracts related to power purchase agreements (PPAs), supply agreements, infrastructure development, and joint ventures.
Track record handling due diligence and risk assessment in power and energy transactions.
Ability to work in a fast paced, collaborative, and dynamic team environment.
Admission to practice law in the United States.
Disclaimer:
Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.
Range and benefit information provided in this posting are specific to the stated locations only
US: Hiring Range in USD from: $139,400 to $291,800 per annum. May be eligible for bonus, equity, and compensation deferral.
Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business.
Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.
Oracle US offers a comprehensive benefits package which includes the following:
1. Medical, dental, and vision insurance, including expert medical opinion
2. Short term disability and long term disability
3. Life insurance and AD&D
4. Supplemental life insurance (Employee/Spouse/Child)
5. Health care and dependent care Flexible Spending Accounts
6. Pre-tax commuter and parking benefits
7. 401(k) Savings and Investment Plan with company match
8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
9. 11 paid holidays
10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
11. Paid parental leave
12. Adoption assistance
13. Employee Stock Purchase Plan
14. Financial planning and group legal
15. Voluntary benefits including auto, homeowner and pet insurance
The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.
Career Level - IC5
#LI-DNI
#LI-REMOTE
$67k-111k yearly est. Auto-Apply 26d ago
Community Outreach Director
Avid Management Resources 4.7
Housing director job in Columbus, OH
Job Description
We are seeking an enthusiastic and mission-driven individual to join our team as Community Outreach Director. If you have a passion for building meaningful relationships with families, local organizations, and the broader community, we want to hear from you!
Lead Community Engagement and Partnership Initiatives
As Community Outreach Director, you will act as the primary ambassador for our organization in the community. You will develop, implement, and oversee outreach programs that strengthen our connections with families, local partners, and educational networks. Your leadership will help create a welcoming and inclusive environment where every family feels valued and supported.
Responsibilities: Build, Connect, Inspire
Design and execute strategic community outreach plans to promote the organization's mission and educational programs.
Foster partnerships with local businesses, nonprofits, schools, faith groups, and civic organizations to expand program opportunities and resources.
Organize and lead community events, open houses, and engagement sessions to attract prospective families and support current members.
Serve as the main point of contact for families and community partners, providing timely information and responsive support.
Collaborate with colleagues and leadership to ensure coordination of outreach efforts and integration with educational programs.
Track and evaluate outreach metrics to measure impact and inform future strategies.
Promote the values of diversity, equity, and inclusion through all outreach and engagement initiatives.
Qualifications: Community Leadership and Communication
Education: Bachelor's degree in Community Development, Communications, Education, Nonprofit Management, or a related field preferred.
Experience: Minimum 2 years of experience in community outreach, public engagement, event planning, or partnership development.
Skills:
Excellent communication and interpersonal skills, with the ability to engage families, stakeholders, and partners of diverse backgrounds.
Proven track record in building strong relationships with community members and organizations.
Ability to lead collaborative projects, coordinate events, and speak confidently in public settings.
Adaptable, proactive, and committed to continuous improvement and learning.
Strong organizational and problem-solving abilities.
Language proficiency in multiple languages is a plus.
Why Join Our Mission-Driven Team?
Have a direct impact on the lives of children, families, and the greater community every day.
Lead innovative community engagement strategies and inspire positive change in early childhood education.
Collaborate with a passionate, inclusive, and supportive team.
Opportunities for ongoing professional growth, mentorship, and advancement.
Comprehensive benefits and competitive compensation package.
Join Us in Making a Difference Through Community Outreach
Are you ready to champion inclusive family engagement, strengthen partnerships, and support the growth of our organization? Apply today to become our next Community Outreach Director and be part of a team transforming lives in early childhood education!
$106k-162k yearly est. 6d ago
Director of Outreach
Dream An Blessing Consulting
Housing director job in Columbus, OH
Job Description: Director of Outreach
We are seeking an experienced and dynamic professional to join our team as a Director of Outreach. As the Director of Outreach, you will be responsible for developing and implementing outreach strategies to increase the visibility and impact of our organization.
Responsibilities:
1. Develop and execute outreach plans to reach target communities, organizations, and stakeholders to promote our organization's mission and programs.
2. Identify and cultivate partnerships with key organizations and community leaders to enhance outreach efforts and collaborations.
3. Lead the development and implementation of effective communication strategies to engage target audiences through various channels, including social media, print media, events, and other platforms.
4. Develop and manage outreach budgets and allocate resources effectively to maximize outreach efforts.
5. Analyze and monitor outreach metrics to evaluate the impact and effectiveness of various initiatives, and develop strategies for continuous improvement.
6. Represent the organization at public events, conferences, and other relevant forums to network, build relationships, and advocate for our mission.
7. Collaborate with internal teams, including program managers, marketing, and communications, to ensure alignment of outreach efforts with organizational goals.
8. Supervise and provide guidance to the outreach team, including hiring, training, and performance evaluations, to ensure the team's success.
9. Stay updated on industry trends, best practices, and emerging strategies in outreach and community engagement.
Requirements:
1. Bachelor's degree in communications, marketing, public relations, or a related field. A master's degree is preferred.
2. Proven experience in developing and implementing successful outreach strategies and campaigns.
3. Strong knowledge of various outreach channels and tools, including social media platforms, email marketing, content development, and events management.
4. Excellent communication and interpersonal skills to effectively engage diverse audiences and build relationships with stakeholders.
5. Exceptional project management skills, including the ability to manage multiple projects simultaneously, prioritize tasks, and meet deadlines.
6. Experience in data analysis and tracking metrics to measure the effectiveness of outreach efforts.
7. Strong leadership skills and the ability to inspire and motivate a team.
8. Flexibility to travel as required for outreach events and conferences.
9. A passion for the organization's mission and a commitment to making a positive impact in the community.
If you are a strategic thinker with a proven track record in outreach and community engagement, and are passionate about making a difference, we invite you to apply for the Director of Outreach position.
$71k-125k yearly est. 60d+ ago
Clinical Director - Community Program Staten Island
Safe Horizon, Inc. 4.2
Remote housing director job
Job Description
The Staten Island Community Program Clinical Director utilizes outstanding management skills and effective leadership to oversee Safe Horizon's community-based program located on Staten Island. The Clinical Director will play a key leadership role on Staten Island, acting as a voice for Safe Horizon with public officials, city agencies, and other service providers. The Clinical Director will advocate for victims of crime and abuse, ensure effective and well-coordinated service delivery, and work to enhance Safe Horizon's profile across Staten Island.
Responsibilities:
Learn and integrate a trauma-informed, client-centered approach, using an anti-oppressive lens, into your work with clients. Coach and guide staff in their client practice that reflects these approaches.
Responsible for the overall management and clinical supervision of a Clinician and other direct service staff members to ensure effective service delivery to victims of crime and abuse.
Provide expert clinical consultation (with an emphasis on the dynamics and impact of trauma)
Monitors staff's performance through regular observation of client work and documentation.
Ensures that staff members conduct their work in client-centered and trauma-informed ways.
Effectively recruits, hires, and trains new staff; manages employee performance following Safe Horizon policy.
Actively participate in individual and group supervision; including conducting individual and group supervision for direct reports, in accordance with Safe Horizon's quality supervision standards.
Coordinates staff training and development activities and leads staff meetings.
Co-leads the Staten Island Sexual Assault Task Force.
Represents Safe Horizon on external committees and serves on internal committees.
Builds and maintains community partnerships and agreements with service providers to ensure seamless referrals and to advocate for victims of crime and abuse living on Staten Island.
Works collaboratively with other Safe Horizon program and administrative departments to ensure effective program operations; and
Responsible for oversight of the Rape Survivor Advocates program.
Support a small caseload of clients with advocacy, assistance filing for OVS compensation, ETP, counseling, etc.
Knowledge and Skills:
Required:
Ability to effectively manage a diverse staff.
Ability to build a team and effectively manage staff to successfully complete projects and achieve deliverables.
Ability to develop and coach staff using a strength-based, trauma-informed approach to supervision and professional development.
Ability to hold staff accountable, provide constructive feedback, and manage performance effectively.
Willingness to work as part of a learning community.
Flexibility and openness to testing new interventions and practices.
Ability to motivate staff and rally a team around change with the goal of enhanced service delivery.
Comfort with technology and ability to use data to drive decisions.
Ability to make decisions based on sound judgment and insight.
Strong interpersonal and communication skills.
Collaborative spirit and willingness to work as part of a team with both internal departments and partner agencies.
Willingness to self-reflect and openness to feedback.
Strong crisis management skills.
Sound knowledge of victimization issues; and social and criminal justice systems.
Excellent verbal and written communications skills
Qualifications:
Required:
5 years of supervisory experience.
Desirable:
Preferably 2-3 years of experience working with a victim of sexual assault, domestic violence victims, child abuse victims, general mental health practice.
Required:
Licensed Master's Degree in social work (LCSW) or equivalent, equivalent -Minimum of 5 years experience working with survivors, children, of domestic violence, crime victims, or sexual assault.
If hired, I agree to abide by all of Safe Horizon's rules and regulations, and understand that, if employed, my employment may be terminated with or without cause, and with or without notice, at any time, at the option of either the company or me. I further understand that no representation, whether oral or written by any representative or agent of the organization, at any time, constitutes a contract of employment.
AmeriCorps, Peace Corps and other national service alumni are encouraged to apply.
Technology Statement:
Applicants may be responsible for providing the equipment and tools they need to work remotely as required, such as access to a computer, internet service, and phone service. Safe Horizon will discuss potential solutions with candidates and may assist where needed and agreed to in advance.
Please follow this link to view complete EEO Law and complaint filing information:
Please follow this link to view complete EEO Law and complaint filing information:
Know Your Rights: Workplace discrimination is illegal
Hiring Range: $80,000 - $90,000 Annual
Full-time Hours: 35 Hours per week
Full-time Benefits: Vacation Time, Paid Sick Time, Holidays, Medical, Dental, Vision, 403(b) Retirement Plan, Company Life Insurance, Medical/Dependent Care Flexible Spending Accounts, Tuition Assistance Program, Commuter Benefits Program, Gym Reimbursement, Parental Leave, Employee Learning Center
$80k-90k yearly 19d ago
Director, Paid Social
Unilever 4.7
Remote housing director job
**Keep Growing with Nutrafol** We're a growing company. Everything we do, we do to help people grow into the best version of themselves. As the pioneers of hair wellness, we create clinically tested products for hair growth and provide support for people at every step of their hair journey.
Our multi-factorial approach targets key root causes of hair thinning using a patented blend of standardized vitamins, minerals and natural ingredients -- and is recommended by over 7,500 physicians and hair professionals for trusted, reliable results. We never settle, and are continuously challenging existing treatments and methodologies to advance the frontier of hair science. As we help our customers grow, we grow too -- by embracing individuality and differences, leading by example, and empowering ourselves and others with our passion for wellness and innovation.
Keep growing. It's our mantra. Our commitment to helping anybody and everybody committed to realizing their own potential to grow.
**About You**
We are seeking an accomplished and forward-thinking Director of Paid Social to lead the development and execution of innovative media strategies. This leader will own substantial media budgets and play a critical role in driving acquisition across Meta, TikTok, Reddit, and other emerging social channels.
The Director will own performance strategy, guide a team of channel experts, and partner cross-functionally to deliver efficient, scalable growth for new customers. The ideal candidate blends data-driven decision-making with a deep understanding of creative, audience, and platform nuances. They are both a player and a coach, comfortable getting into platform details while developing team talent and elevating our paid social practice.
**Responsibilities:**
+ Build and own Nutrafol's paid social strategy across core and emerging platforms, developing a best-in-class organization to manage, optimize, and grow a large-scale Paid Social program
+ Develop innovative strategies and testing roadmaps that balance efficiency, scale, and long-term brand growth
+ Leverage platform and MTA data to inform investment decisions.
+ Drive actionable insights across audiences, creative, placements, and bidding strategies.
+ Define clear KPIs and implement rigorous performance tracking and reporting frameworks.
+ Partner with Analytics to assess channel efficiency, incrementality, and ROI.
+ Translate complex data into clear business narratives and recommendations for senior leadership.
+ Lead, mentor, and develop a team of paid social managers and associates nurturing both their technical expertise and leadership skills to ensure their growth and the success of your shared efforts
+ Foster a culture of testing, curiosity, accountability, and performance excellence
+ Collaborate with Creative, Influencer, and Brand teams to ensure cohesive, data-informed storytelling across the funnel
+ Stay ahead of platform trends, algorithm changes, and new product features to drive early adoption and innovation.
+ Proactively identify opportunities to improve process, automation, and team workflow.
**Requirements** **:**
+ 8 - 10+ years of experience in paid social media management within an eCommerce company; DTC experience is preferred
+ 5 years of experience hiring and leading teams, including demonstrated success in mentoring and growing high-performing teams
+ Deep expertise in Meta Ads Manager, TikTok Ads Manager, TikTok Shop and at least one emerging platform (Pinterest, Reddit, or Snapchat); hands-on keyboard experience is required
+ Experience leveraging an MTA or MMM to drive new customer acquisition
+ Strong analytical mindset with advanced Excel or data visualization skills (e.g., Tableau)
+ Proven ability to manage large budgets and deliver on CPA targets
+ Excellent communicator, able to translate performance insights into strategic recommendations for executives
+ Comfortable working in a fast-paced, results-driven environment with shifting priorities
**Preferred Qualifications**
+ Experience with a DTC subscription brand
+ Agency and in-house experience
Nutrafol takes into consideration a wide range of factors in final compensation decisions, including but not limited to: skill sets, experience and training, licensure and certifications, qualifications and education, and other business and organizational needs. The listed range is applicable only to the annual base salary and does not include additional perks, benefits, or applicable bonus eligibility comprising the total compensation package.
Salary Range:
$165,000-$175,000 USD
**Perks & Benefits**
+ Fully remote work experience
+ Comprehensive medical, dental, and vision package, including FSA program
+ 401K with employer match
+ Quarterly Bonus Program
+ Flexible PTO
+ Two company-wide wellness breaks every day
+ Free lunch on us every Tuesday and Thursday via Seamless/Grubhub
+ Monthly wellness stipend
+ Monthly internet stipend
+ Monthly cell phone stipend
+ Annual learning & development stipend
+ Wellness Program, including virtual Wellness Sessions & No-Meeting Wednesdays
+ Free meditation app membership (Headspace)
+ Free Nutrafol subscription
+ Pet insurance discounts and benefits
_California residents may review our CCPA notice here (******************************************************************************************************************* ._
As set forth in Nutrafol's Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.
$165k-175k yearly 60d+ ago
Assistant Online Program Director and Assistant/Associate Clinical Professor (Remote or On-Campus)
University of The Pacific 4.5
Remote housing director job
Minimum Qualifications Master of Social Work ( MSW ) from a CSWE accredited institution. Five (5) years post- MSW social work practitioner experience in the field of Social Work. One (1) year full-time experience in social work education. Preferred Qualifications
PhD in Social Work or Doctorate in Social Work. Two (2) or more years of experience in social work education, with a focus on online program management. Demonstrated experience in online curriculum development and instructional design. Experience in academic advising and student support services. Strong leadership and management skills. Grant management and program development.Experience with online education platforms and technologies. Strong organizational, communication, and interpersonal skills. Ability to work independently and as part of a team. Proven knowledge of accreditation standards and processes for social work programs. Experience and sensitivity in working with people of diverse backgrounds and cultures. Demonstrated experience in advancing social justice, equity, and inclusion in a university setting. Ability to engage and integrate culturally responsive practices and knowledge in their work.
$44k-77k yearly est. 60d+ ago
Associate Director of Case Management
The Village Network 4.0
Housing director job in Columbus, OH
Who We Are:
Since 1946, we've been providing compassionate treatment to support the behavioral, physical and emotional health of children and families, where the needs of each child are individually assessed and dynamic treatment plans are specifically designed to properly transition them from disruptive to permanent, stable environments. Our services include community-based services, residential treatment, and treatment foster care programs throughout our locations in central and northeast Ohio and West Virginia.
Working at The Village Network:
The Village Network prides itself on a Culture of Care: Come be a part of the mission and a member of a team that has a passion for what they do and the people they serve.
Excellent safety record and training program. The Village Network utilizes Collaborative Problem Solving along with The Neurosequential Model of Therapeutics to addresses the individual needs of youth and their families.
Tuition and Licensure reimbursement offered for employees looking to advanced their knowledge and skills. Get help earning an advanced degree or get the supervision necessary to earn your independent licensure.
Great benefits, competitive salaries, and 272 hours (34 DAYS!) of PTO offered in the first year in addition to 6 paid holidays for fulltime employees with potential for PTO buy back for unused time.
EMPLOYEES MATTER AT TVN!!
TVN paid out a 6% annual salary bonus and over 80 hours of PTO buyback this past fiscal year and has a 12-year history of providing annual bonus and PTO buybacks!
TVN offers a generous retirement contribution and contributed nearly $1.5 million into employee 403(b) accounts this fiscal year!
Advancement Opportunities: The village network is a growing organization and we aim to promote from within.
Qualifications
Job Title: Associate Director of Case Management
Reports To: Director of TVN Family Services
Direct Reports: Family Engagement Supervisors
Summary:
As a partner in building brighter futures for youth and their families, your role will be to provide direct supervision and other related technical and clinical support activities that align with The Village Network's Mission, Vision & Values.
Essential Tasks, Duties, and Responsibilities:
Assures the implementation of all contractional obligations outlined in the Provision of Continuum of Child Welfare Services with Franklin County Children Services (FCCS.)
In conjunction with the Program Director and Associate Director of Support Services assures contractual cases remains in compliance with Ohio Department of Job and Family Services (ODJFS), Ohio Administrative Code (OAC), Ohio Revised Code (ORC), FCCS, Council on Accreditation (COA), and TVN requirements.
Contributes to the workforce development system including recruiting, interviewing, orienting, training and evaluating staff working in the Family Engagement Department of TVN Family Services.
Directly supervises Family Engagement Supervisors
Assures program staff are striving to meet the Goals & Objectives from TVN's Strategic Plan.
Represents The Village Network interests to agencies at a local, regional, state, and national level through involvement with committees, participation in community provider meetings and acting as a direct liaison with OhioRISE
Oversees learning community and implementation of Evidence Based Practices for TVN Family Services
Reviews budgetary recommendations and fulfills budget expectations.
Performs other duties as required.
Knowledge, Skills, and Abilities:
Ability to use a computer; familiarity with Word, Outlook, and Electronic Health Record (EHR).
Bachelor's Degree in Social Work or related field, Master's preferred; previous relevant management experience required; 5 years previous experience working in child welfare.
Excellent verbal and written communication skills; strong teamwork, organizational and time management skills necessary; willingness to be flexible.
Valid Ohio Driver's License and maintains a driving record that allows that individual to be insurable with the insurance company providing The Village Network with vehicle insurance.
Physical Demands:
Ability to comply with The Village Network requirements for using restraints including sufficient strength and completion of extensive training.
Ability to handle bending, stooping, lifting, pushing, reaching, and walking for periods of time.
Must be able to lift 20 pounds independently.
Must be able to remain alert to problems, needs or emergencies that might arise on any shift, maintaining a safe environment for the clients.
Ability to communicate (verbal and written) with all levels or personnel, internal and external to the company.
Check out our website to learn more about The Village Network ****************************** and visit the Careers page to explore additional opportunities and check out our benefits brochure.
$103k-159k yearly est. 6d ago
Secret Garden Assistant Program Director
Barrier Free Living 4.0
Remote housing director job
Job Description
Social Worker Assistant Program Director Status: Exempt Hours Per Week: 35 Salary: $65,000 Supervisor: Reports to Program Director
Retirement Plan, Paid vacation, Sick days, Personal days, Paid National Holidays, and more.
Schedule: Monday through Friday, 9AM to 5PM, after hours on call as needed
Equipment Operated: Computer/Laptop, Printer, Scanner, Phone, Adaptive Devices, etc.
Work Environment: This position will spend time at the program site and have an
independent (private) office.
Travel: A minimum three days on-site per week and as needed. Remote work is arranged on
the rest of the working days including meetings. (Subject to change.)
About Barrier Free Living (BFL)
Barrier Free Living (BFL) is dedicated to helping New Yorkers with disabilities live independently
in the community. Through its various programs, BFL provides a broad range of residential and
nonresidential services to disabled survivors of domestic violence, transitional shelter to the
disabled homeless, and outreach to physically disabled individuals with mental health and/or
chemical addiction issues. Services include case management; housing placements;
independent living skills training; occupational therapy; short and long-term individual
counseling; advocacy within the medical, mental health, child welfare, law enforcement, and
criminal justice systems; and referrals to outside services.
About Secret Garden
One of Barrier Free Living's longest-standing programs is the community-based domestic
violence program, otherwise known as Secret Garden, which provides case management, safety
planning, occupational therapy, short and long-term individual trauma-informed counseling,
advocacy within the medical, mental health, child welfare, law enforcement, and criminal justice
systems, and referrals to outside services. These services are provided at Secret Garden's main
office, as well as Family Justice Centers located in the five boroughs
Role Summary
Manages and mentors program staff, including hiring, training, and performance evaluations, to
ensure a positive and productive work environment. A detail-oriented leader who supports a
program director by overseeing daily operations, managing staff, and implementing strategic
initiatives. Responsible for program coordination, budget management, and ensuring operational
efficiency and compliance with organizational goals.
Responsibilities
● Provide supervision to program staff, including support with monthly statistical reports,
grant-related reporting, and overall performance management
● Supervise graduate-level social work interns, including completing required SIFI
responsibilities
● Maintain a small caseload of survivors of domestic violence living with disabilities, offering
individual counseling and facilitating support groups
● Prepare, review, and submit monthly and quarterly program reports and statistical
summaries to the Program Director
● Oversee day-to-day program operations, including managing staff schedules, timesheets,
and internal communication
● Provide oversight of the program's financial empowerment services, including service
delivery and required reporting
● Coordinate program activities, workshops, and special events for participants and the
broader community
● Develop and maintain collaborative relationships with community partners and
organizations involved in special projects
● Assist with program development efforts, including contributing to grant proposals and
requests for proposals (RFPs)
● Develop and deliver trainings, and represent the program at outreach, education, and
community engagement events
● Provide information, support, and resource navigation to survivors of domestic violence
with physical, psychiatric, cognitive, sensory, and/or developmental disabilities who
contact the hotline
● Conduct telephone screenings and respond to inquiries received through the domestic
violence hotline and online chat
● Participate actively in staff meetings, case conferences, partner meetings, and
professional trainings
● Support general office operations including managing petty cash, processing
transportation reimbursements, and maintaining administrative systems
● Provide front desk coverage and hotline coverage as needed, including forwarding and
unforwarding hotline calls
● Participate in program committees, internal trainings, and offer support to colleagues as
needed to ensure smooth program functioning
Qualifications
● LMSW required minimum
● A minimum of three years' experience
● Social services experience with survivors of domestic violence and persons living with
disabilities preferred
● SIFI (Seminar in Field Instruction) certification or eligibility to participate in SIFI required
● Strong knowledge in navigating organizations, systems and community based resources
in New York City
● Ability to work in team, collaborative, multidisciplinary and crisis management
environments
● Awareness of anti-bias and trauma-informed care preferred
● Computer skills required
● Strong abilities to advocate on behalf of survivors
● Effective written communication and interpersonal skills
Equal Opportunity Employer
BFL provides equal employment opportunity to all applicants, with employment based upon
personal capabilities and qualifications without discrimination because of race, color, national
origin, religion, age, disability, pregnancy, or citizenship status, marital status, creed, genetic
disposition or carrier status, sexual orientation, gender identity or expression, or any other
protected characteristic as established by law. Applicants who need a reasonable
accommodation to perform the essential job duties are encouraged to submit requests to HR for
consideration.
$65k yearly 8d ago
Assistant Director for Orientation & New Student Programming
Case Western Reserve University 4.0
Remote housing director job
Salary Grade Case Western Reserve University is committed to providing a transparent estimate of the salary for this position at the time of its posting. The starting wage rate is $22.13 per hour, depending on qualifications, experience, department budgets, and industry data.
Employees receive more than just a paycheck. University employees enjoy a comprehensive benefits package that includes excellent healthcare, retirement plans, tuition assistance, paid time off, and a winter recess.
Job Description
POSITION OBJECTIVE
The Assistant Director provides leadership in the development of strategies, programs, and initiatives to help the office of Orientation and New Student Transitions meet goals. Specifically, the assistant director works in support of key elements identified within the mission and goals of the orientation office as it relates to the university s strategic plan. This position will interact broadly and with minimal supervision with faculty, staff, students, and administrators across campus, as well as the parents and families of Case Western Reserve University students. The assistant director will be both a strategist and hands-on practitioner with a level of expertise in orientation, first-year experience, parent and family programs, retention and student success. The assistant director brings skills and vision to help carry out the needs of the office in collaboration with Student Affairs, Undergraduate Advising, Residence Life, and internal and external campus partners. This staff member represents all facets of undergraduate education and student life at Case Western Reserve University to incoming students and their parents with friendliness, enthusiasm, patience and respect. All incoming students should be treated equally, without regard to race, religion, age, sex, color, disability, sexual orientation, or national or ethnic origin. This position is eligible for hybrid/remote work arrangements.
ESSENTIAL FUNCTIONS
* Provide direct leadership in the planning, organizing and implementation of the orientation and transition process, which takes place from May through October and focuses specifically on the logistics and implementation of Discover Week (a week-long series of transition-based programming for new students and their families as well as Discover Days in January. Oversee the Case Western Reserve University Orientation Large Group Committee in order to relay significant information to campus partners and the campus community regarding the orientation and transition process for new students. Oversee all orientation leader staffing for the in-person orientation programs. (30%)
* Provide primary leadership for the recruitment and selection, and of the orientation executive board and over 150 orientation leaders. Collaborate with University Marketing and Communications on outreach materials and social media posts, organizing and facilitating the required information sessions for all interested students, and coordinating the application and interview process. This involves staying on top of nominations, applications, organizing the review process and coordinating all interview activities. (30%)
* Assist in coordinating training for the orientation executive board and the general orientation leaders for both the spring training course as well as the week of training in August prior Discover Week. Lead training sessions when needed. Outreach to campus partners to build a training schedule in collaboration with the professional staff and orientation executive board. Take the lead in sending out regular communications to campus partners, coordinating all space and room reservations for Discover Week, Discover Days, and training. (20%)
* Work closely with the director to administer and use discretion over the events budget/plan budget needs; analyze program plans on both a short- and long-range basis by considering past requirements, expenditures, current programs, and future goals. Work closely with vendors and on-campus partners to negotiate/ manage costs for each event. Independently make decisions on best allocation of resources to achieve events strategic goals. Monitor program expenses for the department, authorize routine expenditures, arrange for payment or reimbursement procedures, and maintain accurate records and oversight of financial expenditures within the budget. Perform generalized administrative tasks to support the orientation office. (10%)
NONESSENTIAL FUNCTIONS
* Work with the departments in enrollment management and student affairs in leveraging student employees to best service the needs of the division. (2.5%)
* Monitor national trends in orientation, higher education and students in transition, provide best practices to inform the office of orientation and new student transitions and be involved in professional associations. (2.5%)
* Communicate orientation-related updates on a frequent basis; respond to department inquiries as a representative of enrollment management/orientation. Facilitate presentations for special groups. Pull reports as requested by the department. (2%)
* Represent enrollment management/orientation on committees related to orientation and new student transitions (2%)
* Perform other duties as assigned. (1%)
CONTACTS
Department: Daily contact with the supervisor and other professional staff in the office of Orientation and New Student Transitions for the purposes of maintaining workflow and developing the orientation program. Daily contact with enrollment management staff for the purposes of sharing information and collaborating on initiatives in both orientation and enrollment management; these initiatives include the overall orientation and transition of new students to the university, as well as may include planning conference/events, recruitment visits, reading applications, and sharing information with parents and families from other areas within enrollment management.
University: Daily contact with staff members in student affairs, faculty, deans, administrators, and students for the purposes of building relationships, networks and collaborative opportunities with other departments, colleges, and student organizations (development of positive relationships with our campus partners with planning a successful orientation).
External: Daily contact with admitted and deposited students and their parents/guardians for the purposes of answering questions and providing guidance as families prepare to attend Case Western Reserve University. Regular contact with product vendors as the primary contact for vendors who want to provide or sell products to first year students (ordering t-shirts, giveaways and other resources provided to first year students for orientation)
Students: Continuous contact with the Orientation E-Board as they are your primary administrative support in the planning and execution of the Orientation process and Discover Week/Days. Frequent contact with approximately 150 Orientation student leaders as this position is responsible for the hiring and selection in preparation for the Orientation process and Discover Week/Days. Moderate contact with orientation volunteers, tour guides, and student ambassadors for the purposes of providing training and additional information so these groups are able to assist the orientation staff in preparing for orientation and providing support for initiatives during orientation Discover Week/Days.
SUPERVISORY RESPONSIBILITY
Directly supervise the orientation executive board members, orientation student leaders and all orientation student employees. Indirect supervision of specific projects or initiatives as directed.
QUALIFICATIONS
Experience: 2 years professional work experience in higher education. Experience in orientation, parent and family programs, student success and retention, student affairs, transfer and new student transition, or first-year experience and/or advising preferred.
Education/Licensing: Bachelor's degree required; Master's degree preferred. Valid driver's license required.
REQUIRED SKILLS
* Must be a leader who is willing to meet aggressive student retention and satisfaction goals.
* Must be flexible, willing to work evenings and weekends and to travel
* Ability to juggle multiple tasks and possess excellent oral and written communication skills.
* Strong aptitude to work as part of a team required.
* Enthusiasm for higher education and a strong customer service orientation required.
* Proven success working in a collaborative environment, while simultaneously being able to work with minimal supervision.
* Creativity and energy are highly valued.
* Proficient with personal computer office applications, e-mail, Google apps, and internet.
* Ability to learn software applications specific enrollment management and orientation, as well as customer service and customer relations management applications.
* Ability to develop, enhance and nurture relationships with incoming first-year students and transfer students and their families while providing consistent, accurate, and usable information to encourage the matriculation of these prospective students in accord with the academic and professional goals of the university. This individual will also work closely with current students, staff, and external sources and must possess superior interpersonal skills.
* Must demonstrate a customer service orientation and ability to collaborate with students, parents, staff, and outside organizations. Must be able to interpret and explain university policies and the admission process to prospective students and parents.
* Excellent written and oral communication skills; superior organizational, reporting, and analysis skills mandatory. Ability to read, comprehend and synthesize quickly.
* Ability to work under pressure and meet deadlines. Individuals must be mature, professional, and discreet.
* Self-motivated and demonstrate leadership skills and possess the ability to work in teams, multitask, and facilitate programs.
* Meticulous attention to detail.
* Ability to be diplomatic in a high pressure atmosphere. Respect for confidentiality.
* Strong facility with end-user technology such as laptop computers, smart phones, and tablets. Ability to learn new software programs quickly required.
* Superior knowledge of the university.
* Demonstrated history of successful support, education, and advocacy for all students, aligned with the values, mission, and messaging of the university, while adhering to the staff policy on conflict of commitment and interest.
* Willingness to learn and utilize Artificial Intelligence (AI).
* Ability to meet consistent attendance.
* Ability to interact with colleagues, supervisors and customers face to face.
WORKING CONDITIONS
Office setting, with meetings and activities in buildings throughout the campus. Position requires driving personal vehicle while on the job. Occasional travel to attend conferences requires plane and rental car transportation. Position required frequent evening and weekend work. This position involves responsibility for working with individuals under 18 years of age. This position is eligible for the staff hybrid work program.
Hybrid Eligibility
This position is eligible for hybrid work arrangement up to two remote days per week at the discretion of the department. New employees may begin a hybrid schedule upon approval from the supervisor, successful completion of an orientation period and signing the remote work checklist certification form.
EEO Statement
Case Western Reserve University is an equal opportunity employer. All applicants are protected under federal and state laws and university policy from discrimination based on race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, protected veteran status, disability, age and genetic information.
Reasonable Accommodations
Case Western Reserve University complies with the Americans with Disabilities Act regarding reasonable accommodations for applicants with disabilities. Applicants requiring a reasonable accommodation for any part of the application and hiring process should contact the CWRU Office of Equity at ************ to request a reasonable accommodation. Determinations as to granting reasonable accommodations for any applicants will be made on a case-by-case basis.
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$22.1 hourly 27d ago
Director of Employer Outreach & Consulting (Administrative Staff) PN 20078541
State of Ohio 4.5
Housing director job in Columbus, OH
A Little About Us: With roughly 1,500 employees in 7 offices across Ohio, BWC is the state agency that cares for Ohio workers by promoting a culture of safety at work and at home and ensuring quality medical and pharmacy care is provided to injured workers.
For Ohio employers, we provide insurance policies to cover workplace injuries and safety and wellness services to prevent injuries.
Our Culture:
BWC is a dynamic organization that offers career opportunities across many different disciplines. BWC employees strive to maintain an inclusive workplace. We begin by being an equal opportunity employer. Employees can participate in and lead employee resource groups, participate in online forums discussing society's impact on our services and workplace, and learn about how different perspectives can improve leadership skills.
Our Vision:
To transform BWC into an agile organization driven by customer success.
Our Mission:
To deliver consistently excellent experiences for each BWC customer every day.
Our Core Values:
One Agency, Personal Connection, Innovative Leadership, Relentless Excellence.
What our employees have to say:
BWC conducts an internal engagement survey on an annual basis. Some comments from our employees include:
BWC has been a great place to work as it has provided opportunities for growth that were lacking in my previous place of work.
I have worked at several state agencies and BWC is the best place to work.
Best place to work in the state and with a sense of family and support.
I love the work culture, helpfulness, and acceptance I've been embraced with at BWC.
I continue to be impressed with the career longevity of our employees, their level of dedication to service, pride in their work, and vast experience. It really speaks to our mission and why people join BWC and then retire from BWC.
Ohio is a Disability Inclusion State and strives to be a model employer of individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services, activities, programs and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws.
EEO & ADA Statement:
The State of Ohio is an Equal Employment Opportunity Employer and prohibits discrimination and harassment of applicants or employees due to protected classes as defined in applicable federal law, state law, and any effective executive order.
The Ohio Bureau of Workers' Compensation is committed to providing access and reasonable accommodation in its employment opportunities pursuant to the Americans with Disabilities Act and other applicable laws. To request a reasonable accommodation due to disability, pregnancy, or religion, please contact the ADA mailbox at\: *******************.
Educational Transcripts:
For any educational achievements to be considered during the screening process, you must at least attach an unofficial transcript that details the coursework you have completed.
All applicants must submit an Ohio Civil Service Application using the online Ohio Hiring Management System. Paper applications will not be accepted.
Background Check:
Prior to an offer of employment, the final applicant will be required to sign a background check authorization form and undergo a criminal background check. Criminal convictions do not necessarily preclude an applicant from consideration for a position.
BWC's core hours of operation are Monday-Friday from 8\:00am to 5\:00pm, however, daily start/end times may vary based on operational need across BWC departments. Most positions perform work on-site at one of BWC's seven offices across the state. BWC offers flex-time work schedules that allow an employee to start the day as early as 7\:00am or as late as 8\:30am. Flex-time schedules are based on operational need and require supervisor approval.
What You'll Be Doing:
Manage statewide operations of the Employer Management Service and Employer Outreach & Consulting Programs, including policy and program development, evaluation, and oversight.
Serve as a liaison between employers, BWC leadership, stakeholders, and the public to communicate and share critical information.
Lead and contribute to short and long term strategic planning efforts aimed at increasing productivity, reducing service costs, and generating premium for the State Insurance Fund.
Coordinate program operations across divisions and departments, and establish both annual and long range goals for the agency.
Develop and implement policies, procedures, and laws related to underwriting, ensuring staff are trained and compliant.
Evaluate and recommend updates to the Ohio Administrative Code to support strategic initiatives and the development of new programs.
Represent the division on agency-wide issues, including employer fraud prevention, training seminars, and employer focused programs.
Major Worker Characteristics:
Knowledge of budgeting, accounting, management, work force planning, employee training & development, supervision, public relation, human relations, BWC policies & Procedures*; counseling; interviewing; business; WC Law*; Federal State tax*.
Skill in operating personal computer.
Ability to deal with many variables & determine specific action; read & record figures accurately comprehend & record figures accurately, add, subtract, multiply & divide whole number; complete routine forms; maintain accurate records; interview job applicants effectively; understand manual & verbal instructions, technical in nature; prepare meaningful, concise & accurate reports; proofread technical materials, recognize errors & make corrections; use proper research methods in gathering data; gather, collate & classify information about data, people or things; work alone on most tasks; handle sensitive inquiries from & contacts with officials & general public; resolve complaints from angry citizens & government officials.
(*) developed after employment
The State of Ohio is a drug-free workplace which prohibits the use of marijuana (recreational marijuana/non-medical cannabis). Please note, this position may be subject to additional restrictions pursuant to the State of Ohio Drug-Free Workplace Policy (HR-39), and as outlined in the posting.
At the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees*. For a list of all the State of Ohio Benefits, visit our Total Rewards website! Our benefits package includes:
Medical Coverage
Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period
Paid time off, including vacation, personal, sick leave and 11 paid holidays per year
Childbirth, Adoption, and Foster Care leave
Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more)
Public Retirement Systems (such as OPERS, STRS, SERS, and HPRS) & Optional Deferred Compensation (Ohio Deferred Compensation)
*Benefits eligibility is dependent on a number of factors. The Agency Contact listed above will be able to provide specific benefits information for this position.
Preferred Qualifications:
Education
Bachelor's degree in a relevant field such as Business Administration, Public Administration, Law, Communications, or a related discipline.
Experience
5+ years of experience in operations management, strategic planning, and policy development, preferably in a public sector, insurance, or regulatory environment.
4+ years of experience coordinating programs, setting organizational goals, and collaborating across departments to achieve strategic objectives.
3+ years of experience in stakeholder engagement, public speaking, and representing an organization to external audiences, including advocacy and liaison roles.
Skills
Proven ability to develop and implement policies and procedures, interpret laws and regulations, and lead cross-functional initiatives.
Strong analytical, problem solving, and data analysis skills, with experience using performance metrics to drive decision making.
Excellent verbal and written communication skills, with the ability to build relationships with diverse stakeholders and communicate complex information clearly.
Demonstrated leadership and supervisory experience, with strong organizational and project management abilities.
Unusual Working Conditions:
This position is overtime exempt.
THIS POSITION IS UNCLASSIFIED PERSUANT TO ORC 124.11(A)(9).
Position requires travel; therefore, persons occupying this position must provide their own transportation and/or legally operate a state owned vehicle.
The final external applicant selected for this position will be required to submit to urinalysis prior to appointment to test for illegal drug use. An applicant with a positive test result will NOT be offered employment.
The final applicant for this position must submit to and pass an extensive background check by the Ohio State Patrol prior to appointment.
$55k-81k yearly est. Auto-Apply 52d ago
Community Director (Remote)
Invisible Hand
Remote housing director job
Freelance Community Director (Remote)
Invisible Hand is looking for a Freelance Community Director to join our rapidly growing agency. Our team's mission is to use culture, the network effect, and live experiences to meet our client's goals. Our client roster includes Spotify, PBS, Emerson Collective, Omidyar Network, Equality Federation, and many more.
This is a role within the agency that requires an exceedingly organized and well networked person with excellent client management and research skills. You will play a critical role in helping our clients to achieve their objectives, and build on the agency's flawless reputation and permission for building and maintaining long term relationships with communities of thought leaders, high level leaders, and grassroots influencers / organizers.
You are a self-starter, motivated by learning, able to work quickly, and a creative problem solver with incredibly strong communication skills and a “passion for polish.” Candidates should be comfortable working in a startup environment. This is a high-touch client-facing role that requires maturity and discretion; candidates should enjoy cultivating client relationships and leading client calls.
Responsibilities include:
Strategically craft strategies for advantageous client networking: curate dinner guest lists, facilitate 1:1 meetings, and arrange for pull asides during tentpole moments (i.e. TED, Nexus, Davos, etc.)
Build apparatus for consistent engagement with the networks and communities we forge: CRM strategies, convening cadence, 1:1 outreach, etc.
You can equally book and liaise with high level talent, philanthropic leaders, thought leaders, executives, and research and book grassroots community leaders and microinfluencers
Act as client advocate by translating their goals and key messaging accurately and persuasively with talent, influencers, community leaders, and more
Keep an eye towards business development and organic growth opportunities for the clients and projects you're the lead on
Here's what we're looking for:
At least 5+ years of client-facing surrogate or publicity experience
Experience in the philanthropic or political spheres very helpful
You're a natural networker who can get to know people and keep in touch with them
Experience booking and managing champions and surrogates and at all levels required
Great presentation skills (both written and oral)
You know who we need to know and who the vectors of influence are
Ability to synthesize complex information into clear, concise briefs in partnership with stakeholders
Appetite for solving problems, developing effective solutions, and performing in high-velocity, deadline-driven environments
Exceptional organizational skills
Ability to closely track project performance and oversee the successful completion of short and long term milestones
Invisible Hand is proud to have a diverse, inclusive team. At IH, we don't just celebrate our differences, we thrive on them. Our goal is to continue to create a workplace that fosters and champions diversity of thought, lived experience, and perspective, and we encourage people of all backgrounds to apply to join our team.
$50k-96k yearly est. 60d+ ago
Director Case Management / Utilization Management / CDI Location: Buckey
Knowhirematch
Housing director job in Buckeye Lake, OH
Job Description
TITLE: Director Case Management / Utilization Management / CDI Now is your chance to join a Forbes magazine top 100 hospital where career growth and opportunity await you. They are committed to building healthcare teams whose care exceeds the expectations of their patients and community and are looking for quality talent who share the same values.
They're nestled in a beautiful rural setting but close enough to the big city to enjoy that too!
If that sounds like the change you are looking for, please read on…
What you'll be doing:
•Responsible for developing, planning, evaluating, and coordinating comprehensive patient care across the continuum, to enhance quality patient care while simultaneously promoting cost-effective resource utilization.
Provides director-level oversight of Inpatient and ED Case Management, Utilization Management and Clinical Documentation Integrity programs, ensuring alignment with organizational goals and regulatory requirements.
Monitors patient care, including utilization, quality assurance, discharge planning, continuity of care, and case management activities, and ensures that these functions are integrated into overall hospital operations.
Coordinate and monitors activities with appropriate members of the health care team to promote efficient use of hospital resources, facilitate timely discharges, prevent and control infections, promote quality patient care, and reduce risk and liability.
Collaborates closely with coders and revenue cycle teams to optimize clinical documentation and support accurate coding, reimbursement, and compliance initiatives.
•Responsible for identifying tracking mechanisms in order to evaluate and achieve optimal financial outcomes, to enhance quality patient care, and promote cost-effective resource utilization.
•Uses data to drive decisions, plan, and implement performance improvement strategies for case management, utilization management, and clinical documentation integrity
•Coordinates daily activities of the Case Management, UM, and CDI Department in order to promote quality patient care, efficient use of hospital resources, facilitate timely and adequate discharges, and reduce risk and liability.
•Investigates and initiates follow-up on utilization denials, contract negotiations, and external regulatory agencies' requirements.
•Directs operations of our Physician Advisor Program, including analysis of performance through reporting and committee involvement and oversight.
•Actively serves on hospital committees and teams and facilitates opportunities for employees to do the same.
•Develops, performs, and improves personal and departmental knowledge of computer software and reporting functions.
•Organizes and oversees the maintenance of denial and appeal activity. Follows up with physicians and others when indicated.
•Prepares or coordinates the preparation of periodic and special reports required by various agencies, insurance contracts, and for hospital committees.
•Analyzes and trends data results in order to incorporate efforts and information results with existing systems to optimize the efficiency of operational systems through strategic quality leadership.
•Facilitates growth and development of the case management program, utilization management ( including physician advisor program and clinical documentation integrity (CDI), in response to the dynamic nature of the health care environment through benchmarking for best practices, networking, quality management, and other activities, as needed.
•Develop new resources where gaps exist in the system as identified through research and data analysis to meet and enhance the quality/efficiency of comprehensive patient care and/or basic human needs for the community.
•Interact with Corporate Consulting and Business office on issues such as contracting, billing, reimbursement, denials, and physician reports cards, and collaboratively initiate improvements related to these areas.
•Maintains hospital compliance with the Quality Improvement Organization (QIO) and CMS guidelines.
•Maintains professional knowledge by participating in educational seminars and opportunities.
•Participates in Population Health work at an organizational level, including active involvement with the System-Wide Care Management Team and Value-Based Care Delivery.
Additional info:
•Position will report to a Manager that is well respected in the organization. Position is open as the person is retiring.
They use EPIC(EMR) and the facility has a lot of technology. Person would be over about 50-60 people between CM/UM/CDI. Great team to work with.
•If you're a passionate Pharmacist and seeking a rewarding career in a collaborative healthcare setting, this is the opportunity you've been waiting for.
Join us in east central Ohio, and become part of our exceptional team dedicated to delivering high-quality care to our community. Apply now and embark on a fulfilling career journey with us.
Requirements
What they're looking for:
•Master's degree in nursing, Healthcare Administration, or Business Administration required.
•Current Ohio RN licensure (or active multi-state licensure).
•Certified Case Manager(CSM).
•At least three (3) years of management or demonstrated leadership experience required.
•Knowledge of prospective payment systems, managed care, infection control surveillance, patient care, disease processes, discharge planning, and continuum of services offered within Genesis and externally. Knowledge of coding, mid-revenue cycle, CDI, physician advisor and payor relations.
•Ability to perform data analysis and to utilize computer systems to record and communicate information to other services.
•The ability to lead collaboration with other leaders in the organization, especially about the delivery of high-quality, timely, and right site of care.
•Excellent leadership, verbal and organizational skills to order to steer the case management process.
Benefits
Hours and compensation potential:
•The position is full time.
•The range starts at $62.50hr($130K)-$75hr($156K) depends on years of experience.
•Full benefits package being offered.
$130k yearly 28d ago
Director - Utilization Management & Case Management (remote) RN
Healthcare Strategies, Inc. 4.5
Remote housing director job
We are a nationally recognized healthcare management organization with over 40 years of experience delivering innovative, high-quality clinical solutions. Our mission is to improve member health outcomes by identifying risk, promoting treatment compliance, and delivering personalized care.
Position Summary
The Director of Utilization Management & Case Management provides strategic and operational leadership for UM and LCM programs. This role is responsible for driving clinical excellence, regulatory compliance, process improvement, and team performance while partnering with senior leadership, clients, and sales to support continued growth.
Key Responsibilities
Lead and manage UM and LCM teams, fostering high performance and professional development
Ensure compliance with URAC standards and applicable state regulations
Drive process improvement, efficiency, and automation initiatives
Serve as clinical and operational SME for business development and new product launches
Collaborate cross-functionally with Sales, Client Services, Clinical, and IT teams
Support client relationships, reporting reviews, and strategic planning
Participate in sales presentations and client meetings as needed
Qualifications
Bachelor's degree in healthcare, business, or related field
Clinical background with healthcare leadership experience
Progressive management experience in healthcare operations
Experience working with senior leadership and external clients
Experience in utilization management and case management
Experience with self-funded groups and InterQual criteria preferred
Strong communication, analytical, and leadership skills
Ability to travel as needed (approximately 10%)
Compensation & Benefits
Competitive salary based on experience
Comprehensive benefits package including medical, dental, vision, 401(k), PTO, and more
Join Our Team
If you are a strategic, results-driven healthcare leader ready to make an impact, we invite you to apply.
$58k-83k yearly est. Auto-Apply 2d ago
Director of Assessment and Student Success Analyst
Capital University 3.4
Housing director job in Columbus, OH
Under the supervision of the Provost, this position will be responsible for comprehensive institutional assessment and program review. This individual will assist in planning, implementing, and reporting assessment of student learning outcomes. ESSENTIAL DUTIES AND RESPONSIBILITIES:
* Coordinate academic and co-curricular learning outcomes assessment. Support academic and student experience units to develop, measure, and analyze student learning outcomes. Oversee the plan for institutional assessment. Manage institutional assessment system (Anthology) to organize results and document programmatic changes.
* As a member of the Center of Excellence in Learning and Teaching (CELT), provide faculty and staff development of effective assessment practices through presentations, workshops, meetings, etc. Maintain and share current assessment knowledge and resources.
* As a member of the Institutional Effectiveness team, this position will work with student success data and collaborate student experience professional staff and faculty to promote effective experiences and lower barriers to student success.
* Administer campus-wide course evaluations (IDEA) each semester and for summer term. Provide workshops for new faculty about IDEA interpretation. Work individually with faculty, department chairs, and deans to interpret IDEA results.
* Coordinate academic and student experience program review. Provide information and organizational support for departmental and unit reviews. Complete reports and responses to academic departments. Document changes that result from program review.
* Administer the Student Resources Survey each semester. Analyze, summarize, and disseminate results to units being evaluated, the VP overseeing the unit, and the Institutional Effectiveness Committee.
* Support institutional and classroom survey administration (Qualtrics).
* Support internal and external reporting of assessment results for decision-making, budgeting, planning, accreditation, and regulatory compliance at the program and institutional levels.
QUALIFICATIONS:
* Doctoral degree (Ph.D.), ABD or equivalent; or Master's Degree (M.A.) and four to ten years related experience and\/or training; or equivalent combination of education and experience.
* Three years of experience and current knowledge of higher education assessment methods and best practices.
* To perform this job successfully, an individual should have excellent skills in: Microsoft Word, Excel, Outlook and assessment management software. An individual must have the ability to learn academic productivity tools such as Colleague, SharePoint, Canvas (LMS), Qualtrics (survey administration software), Anthology and other electronic applications.
* This position requires the ability and\/or skill to work closely and professionally with others as part of a team; be flexible; pay attention to detail; work without supervision and demonstrate considerable initiative; communicate professionally through both verbal and written means; work well with people from diverse backgrounds; manage multiple priorities under tight deadlines; establish departmental goals and priorities; perform advanced supervisory responsibilities; and contribute to Capital University's philosophy, strategic plan, goals, and doctrine.
Capital University is currently unable to sponsor employment Visas or consider candidates who will require Visa sponsorship.
For more information on Capital University, visit our website at
$53k-63k yearly est. 27d ago
CGU-Assistant Director of Programs
Claremont Graduate University 4.6
Remote housing director job
The anticipated hiring range for this role is $68,640 - $70,304
Applicants, please note that actual compensation is determined by several factors that are unique to each candidate, including but not limited to job-related skills, depth of experience, certifications, relevant education or training, and specific work location, among others. The offered wage or salary is only one aspect of an employee's total compensation
This is a temporary, one-year appointment with the potential for extension based on institutional needs. The expected start date for this position will be in 2026.
POSITION OVERVIEW
Claremont Graduate University is seeking a professional and experienced individual to serve in an assistant director role at the Drucker School of Management. The primary role of the assistant director is to provide exceptional support to the students in our growing professional doctorate programs. The candidate will manage to essential tasks like events, advising, communications, logistics, and similar projects.
This position reports directly to the Associate Dean and will have a dotted line to the Director of Admissions.
ESSENTIAL FUNCTIONS:
Programs
Supports program management of all programs at the Drucker School. The Assistant Director directly manages the EPhD and DBA programs.
Manages all communications to these doctoral students. Meets regularly with the students for advising, to provide guidance on challenges, and to solicit feedback on the program.
Produces annual residential events for these students in support of departmental goals, managing logistics and other tasks as assigned. Currently, this include four 3-day residentials for the EPhD and one weeklong residential in Claremont for the DBAs.
Creates meeting agendas and takes notes at meetings with the Academic Director(s) or others to support program success
Coordinates with key partners, both domestic and international, to ensure the success of related programs. For the DBA program this includes working with partners at EHL in Switzerland.
Collaborates with the Associate Dean to ensure a positive and valuable student experience from matriculation to graduation including enrollment, student life, travel, events, and retention. Tracks student satisfaction and conduct mid-program and exit surveys to ensure continual improvement.
Provides support to the Drucker admissions team for events, communications, and mail campaigns.
Manages executive education programs as assigned including event production, communications, and logistics.
Maintains familiarity with the policies that guide decision-making at Claremont Graduate University as well as AACSB standards. Work with the school staff on the reporting of the Drucker School to other standards. Ensure all processes are in place to track performance to these AACSB standards on a regular basis.
Build and maintain strong relationships with faculty and staff at the Drucker School and Claremont Graduate University to support the goals of the University and Drucker School.
Perform other duties as assigned in support of CGU's mission.
REQUIRED KNOWLEDGE, SKILLS, and ABILITIES:
Individual must possess knowledge, skills and ability to be able to successfully perform the essential functions of the position, or be able to explain or demonstrate how the essential functions will be performed with or without reasonable accommodation, using some other combination of skills and abilities.
Experience as admissions counselor for graduate programs preferred. Should have experience with application management and an enterprise database.
Excellent project management skills; demonstrated ability to prioritize and multitask in a fast-paced environment.
Strong communication, interpersonal, and presentation skills (verbal and written).
Ability to work independently and as an integral part of a team.
Demonstrated leadership and team-building abilities.
Proficient in MS Office/systems (MS Word, Excel, PowerPoint). PeopleSoft and CRM proficiency preferred.
High energy and passion for recruiting. Creativity, self-confidence, and flexibility.
Ability to understand, adapt, and articulate CGU's culture to an external audience.
Demonstrated knowledge and sensitivity to working with diverse populations.
QUALIFICATIONS:
Bachelor's degree in a related field, Master's degree preferred or any combination of education and experience that provides the required skills and ability. Minimum of three years of experience in university admissions and recruitment or a similar recruitment setting. Must have a willingness to travel as needed during peak recruiting seasons. Must possess a valid California Driver's License and meet CGU's authorized driver's requirements.
3. LICENSES / CERTIFICATES: Driver's license; passport.
4. OTHER PREFERENCES: Master's degree; CGU alumnus/a.
OTHER:
1. HOURS: This is an exempt position with regular hours set for 8:30 a.m. to 5:00 p.m., Monday through Friday. Additional hours on weekends and evenings will be required particularly during the residentials and periodic travel through the year may be assigned. Onsite position.
If approved by the department head, the employee may be eligible for up to two days during the workweek of remote work in accordance with all aspects of the University's current remote work policy.
2. CLASSIFICATION AND STATUS: Full-time Exempt
SUPERVISORY RESPONSIBILITY: Not applicable
REPORTS TO: Associate Dean with a dotted line to Admissions Director
Benefits
We are committed to supporting the well-being and professional development of our employees. Our comprehensive benefits package includes:
Medical, Dental and Vision insurance
Group life insurance
Retirement plan with a 7% employer contribution - no employee match required (after 1 year of service)
Generous paid time off, including vacation, sick leave, and holidays
Winter closure in December, subject to institutional approval
Tuition reimbursement program available to eligible employees and their dependents for approved coursework, subject to plan guidelines and institutional policies
Physical Activities
Ascending or descending ladders, stairs, scaffolding, ramps, poles and the like.
☐ Never ☒ Occasionally ☐ Constantly
Moving self in different positions to accomplish tasks in various environments including tight and confined spaces.
☐ Never ☒ Occasionally ☐ Constantly
Remaining in a stationary position, often standing or sitting for prolonged periods.
☐ Never ☐ Occasionally ☒ Constantly
Moving about to accomplish tasks or moving from one worksite to another.
☐ Never ☒ Occasionally ☐ Constantly
Adjusting or moving objects up to __ pounds in all directions.
☐ Never ☒ Occasionally ☐ Constantly
Communicating with others to exchange information.
☐ Never ☐ Occasionally ☒ Constantly
Repeating motions that may include the wrists, hands and/or fingers.
☐ Never ☐ Occasionally ☒ Constantly
Operating machinery and/or power tools.
☒ Never ☐ Occasionally ☐ Constantly
Operating motor vehicles or heavy equipment.
☐ Never ☒ Occasionally ☐ Constantly
Assessing the accuracy, neatness and thoroughness of the work assigned.
☐ Never ☐ Occasionally ☒ Constantly
Environmental Conditions
Low temperatures.
☒ Never ☐ Occasionally ☐ Constantly
High temperatures.
☐ Never ☒ Occasionally ☐ Constantly
Outdoor elements such as precipitation and wind.
☐ Never ☒ Occasionally ☐ Constantly
Noisy environments.
☐ Never ☒ Occasionally ☐ Constantly
Hazardous conditions.
☒ Never ☐ Occasionally ☐ Constantly
Poor ventilation.
☒ Never ☐ Occasionally ☐ Constantly
Small and/or enclosed spaces.
☐ Never ☒ Occasionally ☐ Constantly
No adverse environmental conditions expected.
☒ Never ☐ Occasionally ☐ Constantly
Physical Demands
Sedentary work that primarily involves sitting/standing.
☐ Never ☐ Occasionally ☒ Constantly
Light work that includes moving objects up to 20 pounds.
☐ Never ☒ Occasionally ☐ Constantly
Medium work that includes moving objects up to 50 pounds.
☒ Never ☐ Occasionally ☐ Constantly
Heavy work that includes moving objects up to 100 pounds or more.
☒ Never ☐ Occasionally ☐ Constantly
EEO Statement:
Claremont Graduate University is an Equal Opportunity Employer and does not discriminate on the basis of race, color, creed, religion, gender and/ or gender identity or expression, marital or parental status, national origin, ethnicity, citizenship status, veteran or military status, sex, age, sexual orientation, or physical disability or any other legally protected basis in its employment practice and in admission of students to educational programs and activities in accordance with the requirement of Title IX of the Education Amendments of 1972, Title I of the American Disabilities Act of 1990 and other applicable laws. CGU is committed to affirmative action in employment practices regarding ethnic minorities, the physically challenged, Vietnam-era veterans, and women. This defines the essential or fundamental job duties of the employment position. It is assumed that employees hired for this position can perform the essential functions of this job without imposing risk of substantial harm to the health or safety of themselves or others. Qualified candidates of diverse ethnic and racial backgrounds are encouraged to apply for vacant positions at all levels.
This job description defines the essential or fundamental job duties of the employment position. It is assumed that employees hired for this position can perform the essential functions of this job without imposing risk of substantial harm to the health or safety of themselves or others.
It may also include marginal functions, generally defined within Title I of the Americans with Disabilities Act.
Successful completion of criminal background and DMV checks required for final candidate.
$68.6k-70.3k yearly Auto-Apply 33d ago
Medical Director- Long Term Support and Service (LTSS)
Carebridge 3.8
Housing director job in Columbus, OH
Medical Director -Long Term Support and Services Preferred Location: Ohio. Please note that per our policy this role enables associates to work virtually full-time, with the exception of required in-person training sessions, providing maximum flexibility and autonomy. This approach promotes productivity, supports work-life integration, and ensures essential face-to-face onboarding and skill development. Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law.
MyCare Ohio Plan program is to deliver high‐quality, trauma informed, culturally competent, person‐centered coordination for all members that addresses physical health, behavioral health, long term services and supports, and psychosocial needs.
The Medical Director -Long Term Support and Services is responsible for the administration of physical and/or behavioral health medical services, to ensure the appropriate and most cost-effective medical care is received. May be responsible for developing and implementing programs to improve quality, cost, and outcomes. May provide clinical consultation and serve as clinical/strategic advisor to enhance clinical operations. May identify cost of care opportunities. May serve as a resource to staff including Medical Director Associates. May be responsible for an entire clinical program.
How will you make an impact:
* Oversee all primary and physical health services provided to individuals of the health plan, including those receiving LTSS, ensuring the appropriate level of medical care is received. Identifies potential issues, project change, and scope data.
* Ensure services align with LTSS clinical and service coordination requirements as defined by state and federal contracts/rules.
* Conduct targeted LTSS Case Management training sessions, emphasizing the most prevalent medical diagnoses affecting the key LTSS populations.
* Assist with resource development and drive Health Plan collaborations to support LTSS/HCBS populations.
* Supports clinicians to ensure timely and consistent responses to members and providers.
* Provides guidance for clinical operational aspects of a program.
* Conducts peer-to-peer clinical reviews with attending physicians or other providers to discuss review determinations, and patients' office visits with providers and external physicians.
* May conduct peer-to-peer clinical appeal case reviews with attending physicians or other ordering providers to discuss review determinations.
Minimum Requirements:
* Requires MD or DO and Board certification approved by one of the following certifying boards is required, where applicable to duties being performed, American Board of Medical Specialties (ABMS) or American Osteopathic Association (AOA).
* Must possess an active unrestricted medical license to practice medicine or a health profession. Unless expressly allowed by state or federal law, or regulation, must be located in a state or territory of the United States when conducting utilization review or an appeals consideration and cannot be located on a US military base, vessel or any embassy located in or outside of the US.
* A minimum of 10 years of clinical experience; or any combination of education and experience, which would provide an equivalent background.
* For Health Solutions and Carelon organizations (including behavioral health) only, a minimum of 5 years of experience providing health care is required. *
* Additional experience may be required by State contracts or regulations if the Medical Director is filing a role required by a State agency.*
Preferred Skills, Capabilities and Experiences:
* Minimum of ten years of clinical experience, including at least five years of experience directing healthcare services for target populations strongly preferred.
* 1-2 years Utilization Management experience strongly preferred.
* Strong oral, written, and interpersonal communication skills, problem-solving skills, facilitation skills, and analytical skills.
Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.
Who We Are
Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.
How We Work
At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.
We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.
Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process.
The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.
Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact ******************************************** for assistance.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.
$37k-72k yearly est. Auto-Apply 60d+ ago
Community Director - PIE
Boldlygo Career and HR Management
Housing director job in Westerville, OH
Multi-Family Community Director - Bexley, OH
Dietz Property Group is looking to hire a full-time Community Director to help lead a residential multifamily property in Bexley, OH.
This Community Director position earns a competitive base wage or $20-30 per hour, plus bonuses. We also offer a robust benefits package including health, dental, vision, life insurance, STD/LTD, FSA/Dependent care, generous paid time off (PTO), 10 paid holidays, paid bereavement, paid jury duty, a 401(k) plan with company match, employee assistance programs, and more!
A DAY IN THE LIFE AS A COMMUNITY DIRECTOR
As a Community Director for Dietz Property Group, you will lead staff to provide excellent customer service and property management with the goal of creating a desirable place to reside thereby maximizing the property's performance. Daily duties include guiding and encouraging staff members, showing apartments to potential residents, collecting rent, and professionally addressing resident questions/needs.
In addition to residents and coworkers, you and your Maintenance Supervisor communicate and coordinate with vendors and outside contractors on a regular basis, keeping great resident relations with resident events. Though some duties are daily/weekly, each day will be something different. You love that you are never bored! And, most of all, you feel great about the important part you play in our success as the face of our property management company!
WORK SCHEDULE
This is a full-time Community Director position for which the hours vary depending on the property needs but mostly is an M-F 9 to 6.
READY TO JOIN OUR RESIDENTIAL PROPERTY MANAGEMENT TEAM?
Please apply directly at: dietzpropertygroup.com/careers.
Dietz Property Group is an Equal Opportunity Employer and does not discriminate based on military or veteran status or any other legally protected classification. This is a non-smoking, drug-free environment. This job description is designed to be a good representation of the job requirements but is not a comprehensive listing of activities, duties or responsibilities required of the employee.
Qualifications
QUALIFICATIONS FOR A COMMUNITY DIRECTOR
A minimum of 3 years of leasing experience with at least 1 year in a property management leadership role
Proven leadership ability to manage a staff of employees
A problem solver, with a high sense of urgency and a can-do attitude
Strong verbal and written communication skills
Dedication to exceptional customer service
A commitment to the core values and purpose outlined at the beginning of this ad
Do you have these qualifications and maybe more?! If so, you might just be perfect for this residential Community Director / Property Manager position!
Additional InformationAll your information will be kept confidential according to EEO guidelines.
$20-30 hourly 60d+ ago
Full Service Support
Taxwell
Remote housing director job
Taxwell helps everyday Americans get every tax advantage they deserve by finding credits and deductions they never even knew existed. Our tax preparation software offers easy guidance and ensures your maximum tax refund. We strive to build a team of like-minded experts in both tax and technology who align with our brand purpose, are advocates for our customers and have a fresh, non-traditional approach to the tax industry.
TaxAct is a leading digital tax filing platform which offers customers do-it-yourself digital and downloadable products that are easy-to-use, best-in-class technology, and provide unparalleled customer support. We are a trusted solution for all users including those with complex tax returns. We strive to attract and retain candidates who exemplify our values: performance, perseverance, progress and partnership. TaxAct is a member of the Taxwell family of products. We are an organization of forward thinkers looking to add industry experts to our growing team.
This role will primarily support TaxAct as the organization helps everyday Americans file their taxes. We seek to build a team of experts in tax and technology who are customer advocates and have the mindset to reimagine the services our customers receive.
POSITION SUMMARY:
As a remote, seasonal Full Service Support, you will play an important role in delivering a delightful experience that seeks to unlock tax advantages for our customers by leveraging your tax expertise and exceptional communication and interpersonal skills. You will assist clients during the document gathering and preparation phase of their tax returns. This seasonal position plays a key role in helping customers understand what documentation is required, how to organize it, and how to ensure completeness and accuracy prior to filing. Candidates must have prior tax preparation experience and a valid PTIN (Preparer Tax Identification Number).
ESSENTIAL DUTIES & RESPONSIBILITIES:
Major responsibilities of the seasonal Full Service Support position are listed below. To perform the job successfully, the individual must be able to execute each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Assist customers in identifying and gathering the appropriate tax documents needed to complete their returns.
Answer questions related to tax forms, income documents (W-2s, 1099s, etc.), deductions, and filing requirements.
Provide clear, professional, and friendly support via phone, chat and email during the early stages of tax return preparation.
Troubleshoot issues and offer guidance using internal tools, IRS resources, and standard procedures.
Leverage prior tax preparation knowledge to help customers ensure they are compiling accurate and complete information.
Communicate recurring questions or document-related challenges to management.
Contribute to updates and improvements in the internal knowledge base and support materials.
Maintain confidentiality and adhere to all compliance and data security standards.
Uphold a professional image and represent TaxAct with integrity and care.
May be cross-trained on other product lines in order to support other queues, as needed.
Additional job duties as needed.
EDUCATION & EXPERIENCE:
Required Qualifications and Skills:
Previous experience preparing individual tax returns (Form 1040), including federal and state returns.
Valid PTIN issued by the IRS.
Basic knowledge of tax laws and tax concepts.
Excellent written and verbal communication skills.
Strong attention to detail with the ability to multitask effectively.
Critical thinking and strong problem-solving skills.
Excellent time management skills and the ability to prioritize tasks in a high-volume environment.
Demonstrated persistence and determination in resolving customer concerns.
Helps maintain a positive, collaborative work environment.
Must have (or be willing to obtain) a private, dedicated hardwired internet connection.
Some experience providing support in a call center environment (work-from-home or on-site) is a plus.
Ability to work extended hours during peak tax season (January-April).
Preferred Qualifications:
Experience with TaxAct or similar tax preparation software.
Customer service experience, especially in tax, accounting, or finance.
At Taxwell, we believe our work benefits from the diverse perspectives of our employees. As such, Taxwell welcomes and celebrates diversity and inclusion and is committed to equal opportunity employment. At Taxwell, you can expect a supportive, open, and inclusive atmosphere and a team that values your contributions.
Taxwell is committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants without regard to race, color, religion, sex, national origin, age, d
isability, marital status, sexual orientation, gender identity, veteran status, and any other status protected under
applicable
law. Taxwell considers information gathered in the hiring process, including information on this application, confidential, and only shares it on a need-to-know basis or as required by law.
If you need assistance or accommodation due to a disability, you may contact us at **************
or by calling ************ extension 6049 to speak with a member of the HR Talent Acquisition team.
$39k-84k yearly est. Auto-Apply 60d+ ago
Residential Admin - Director of Residential Services-FT-GLOW
Arc Glow
Remote housing director job
Director of Residential Services Status: Exempt Program: Residential Services Department: Residential Admin Responsible for oversight and operation of all assigned Arc GLOW Residential homes. Works to ensure that the services offered are of the highest quality and in accordance with the requirements of various governmental regulators. Creates an environment that promotes health and safety, and person-centered choices.
Essential Functions:
Ensures all pertinent legal and State/Federal administrative regulations and guidelines of Medicaid, OPWDD and the Agency are implemented and followed.
Attends any applicable meetings/trainings as a representative or liaison between the Agency and other Provider Agencies/Community Committees within the field. Attends conferences, training sessions, and pertinent meetings as designated (offsite locations included)
Acts as a resource person on Residential Programming for individuals, families and Agency staff.
Attends all applicable Agency meetings as assigned and appropriate.
Prepares and administers (in conjunction with the Vice President, Residential Services) the budget for the Residential Services Program. Maintains records as required by this Agency, and NYS/Federal regulations.
Ensures that appropriate supervision and evaluation of Residential Staff occurs per agency policy.
Participates in the hiring process of the Residential Services Staff.
Maintains a flexible schedule to provide assistance in emergency/crisis situations.
Ensures that program specific training is provided to all residential staff upon hire and as needed per regulation and agency policy.
Attends all Agency mandated in-service training sessions.
Coordinates, participates and monitors a departmental on call system for crisis program support 24 hours a day.
Coordinates ongoing Staff development by assisting individuals and groups in the design of projects and materials used to train both the Residents and Staff.
Develops services and programs to meet the designated, documented residential needs of our Residents in accordance with the continuum of services established in New York State by OPWDD and Medicaid.
Prepares and submits all reports required by OPWDD, Medicaid, this Agency or as requested by the Vice President, Residential Services
Ensures that Residential financial records are maintained and monitored per the Agency, OPWDD and SSA protocols.
Prepares residential programs for certification or re-certification by appropriate regulatory agencies and participates in regulatory audits.
Maintains policies and procedures of all Residential Programs to include updates, additions and provides information regarding same to Staff.
Ensures all departmental and Agency policies are being implemented and followed by program staff.
Participates in inter-disciplinary team and Staff meetings as needed and applicable.
Provides supervision and performance evaluation to all positions that report directly to the Director and provides necessary feedback per Agency policy.
Performs unannounced quarterly visits to all residential sites.
Reports all incidents, (behavior problems, health problems, accidents, etc.) to the appropriate agencies and necessary persons in a timely fashion as required by regulations and ensures appropriate follow up is completed.
Conducts self in such a manner as to meet Agency policies and standards at all times.
Participates in investigations in any matter related to the Agency, the Staff, or Program Participants.
Supports the mission of Arc GLOW by ensuring operational excellence and compliance that enables our team to provide high-quality, individualized supports.
Performs any other duties as deemed necessary
Punctuality and attendance during scheduled work hours are essential functions of this position.
Non-Essential Functions:
Participates in Corporate Compliance and Quality Assurance activities
Keeps abreast of best practices and new developments in the field
Serves on various committees (both internal and external as assigned)
Participates in Organization events
Supports organization grant opportunities
Reporting Responsibilities: Vice President, Residential Services
Supervisory Responsibilities: Directly supervises Residential Service Managers. Indirectly supervises other Residential Services employees
Knowledge, Skills & Abilities:
Requires good listening skills, excellent oral and written communication skills and good math and reading abilities. Basic computer skills required.
Must have sound judgment in decision making
Strong organizational skills and problem-solving skills, ability to evaluate and network.
Experience working with individuals with developmental disabilities and/or elderly helpful
Must be a positive role model and possess both excellent interpersonal skills and leadership abilities.
Must be able to work independently, as well as part of a team
Must be able to maintain composure during emergency or conflict situations
Physical Requirements:
Ability to use standard office equipment including personal computer, phone, fax, copier etc. Ability to drive a vehicle. Ability to speak, listen and sit. Lifting minimum of 20 lbs.
Be physically able to assist individuals in transferring from wheelchair to another seat when needed
Walk up and down stairs
Working Conditions:
Working conditions are normal for an office environment. Work may require occasional weekend and/or evening work. Will be required to travel to offsite work locations and may be required to travel overnight.
Minimum Requirements:
Bachelor's Degree in Human Services or related field with a minimum 3-years' experience serving individuals in a residential setting is required. A minimum of 5 years of supervisory experience is required.
New York State Driver's License with safe driving history as established by Agency policy.