Customer Service Liaison
Housing Opportunity com job in Gaithersburg, MD
Customer Service Liaison:
The Housing Opportunities Commission of Montgomery County (HOC) was established in 1974 to better respond to the County's need for affordable housing. HOC is authorized to acquire, own, lease, and operate housing; to provide for the construction or renovation of housing; obtain financial assistance from any public or private source to assist its housing activities; and arrange for social services, resident services, and daycare.
Job Description:
The Customer Service Liaison for the Housing Opportunities Commission (HOC) will serve as the point of contact for complex or escalated Housing Choice Voucher customer inquiries as well as finding effective solutions.
Job Duties
Serve as the primary point of contact for complex or escalated Housing Choice Voucher customer inquiries, finding effective solutions.
Track key performance indicators and analyze customer feedback and service data to identify trends and areas for improvement.
Work with other departments, such as the Call Center and Ombudsman's Office to ensure a consistent customer experience and integrate customer insights into broader business strategies, policies and procedures to improve efficiency and customer satisfaction.
Minimum Qualifications:
Experience
At least three years of experience in federally subsidized housing program, preferably the Housing Choice Voucher Program.
At least two years of experience certifying participants in federally subsidized affordable housing programs
Education:
Requires Bachelor's degree in Sociology, Government or Public Administration preferred
An equivalent combination of education and experience may be accepted.
Low income residents in Montgomery County with the above qualifications are encouraged to apply.
Certification:
Must obtain Housing Choice Voucher Program Certification within six months of hire
Knowledge, Skills and Abilities
Knowledge of or the ability to acquire knowledge of, subsidized housing program guidelines and federal, state and local landlord tenant laws is necessary
Ability to use computer software (Word, Excel, and PowerPoint)
Previous Property Management, Marketing, and training experience is a plus
Excellent interpersonal, communication, analytical and problem solving skills
Ability to multitask in a fast paced environment
Must have a vehicle and a valid driver's license
Bilingual in Spanish is a plus
* Grade 21 - Min: $62,964 / Mid: $83,130 / Max: $103,295 | Salary determined by departmental budget - Offer commensurate with experience
.
HOC is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. HOC promotes a drug-free workplace.
HOC conducts criminal background checks, employment reference checks, and where applicable, reviews driving records in determining suitability for employment. Selected applicants will be required to submit to pre-employment drug and alcohol screening. Employment is contingent upon drug and alcohol test results.
Senior Vice President of Operations
Housing Opportunity com job in Kensington, MD
Senior Vice President of Operations
The Housing Opportunities Commission of Montgomery County (HOC) was established in 1974 to better respond to the County's need for affordable housing. HOC is authorized to acquire, own, lease, and operate housing; to provide for the construction or renovation of housing; obtain financial assistance from any public or private source to assist its housing activities; and arrange for social services, resident services, and daycare.
Job Description:
This position will Under the direction of the President/Executive Director, the Senior Vice President of Operations is responsible for providing senior level operational oversight and coordination for cross-divisional operations, budgeting and executive initiatives, as well as the direct management and oversight of Housing Resources (HCVP), Resident Services, Property Management, Maintenance, Ombudsman, Logistics, and Facilities divisions. Incumbent will provide leadership, management and direction to designated departmental programs, services and activities.
All activities must support the Housing Opportunities Commission of Montgomery County (HOCMC) day-to-day operations as well as strategic goals and objectives and produce the results that accomplish its mission.
Example of Duties:
Conduct comprehensive assessment of organizational entities within the operations division. Using industry best practices, establish program goals and objectives; making recommendations regarding the administration of such programs.
Evaluate operational policies, operating procedures and work processes to ensure efficiency, effectiveness and the application of best practices; ensuring that new and revised regulatory mandates are appropriately implemented;
Serve in an advisory capacity to the President/Executive Director and other HOCMC stakeholders on all matters pertaining to operations;
Ensure that the operating procedures for all departmental activities are completely documented and that all such procedures are updated and revised accordingly;
Provide management guidance for exceptional delivery of operational services, ensuring successful execution of each work function;
Engage with teams involved in a wide variety of operational initiatives and development activities; Collaborate with division leadership staff in the preparation of annual budget, ensuring timely submission. Develop and implement controls to appropriately manage financial resources;
Develop and implement systems to evaluate operational activities for efficiency, effectiveness and compliance with overall policies, procedures and state and federal regulations;
Provide leadership and collaboration with Information Technology on any technology upgrade;
Develop quantitative and qualitative measures for evaluating the performance of each subordinate employee and the performance of areas of responsibility; develop and implement procedures for the routine collection of information in support of these measures;
Supervise and effectively utilize staff, including: assignment and review of work; utilization of personnel to accomplish work objectives and to develop increased capabilities of employees; rating employee performance in accordance with established goals set forth by the President/Executive Director; provide guidance to supervisors with regard to personnel and other employee matters, ensuring effective operations for each division under management;
Inform the President/Executive Director on work pending and the rate of progress regarding major assignments, using available technology for reporting out;
Attend various public/business meetings with the President/Executive Director as necessary, regarding issues that may have an impact on operational matters. May be required to represent the President/Executive Director at designated meetings as required;
Address various community special interest/action groups and professional organizational meetings as requested;
Performs other related duties as assigned.
Minimum Qualifications:
Experience:
At least nine (9) years related experience in housing operations management work.
At least five (5) years senior level management experience in public housing, affordable housing, facility management and/or real estate redevelopment environment; or equivalent combination of education and experience
Education:
A Bachelor's degree (Master's degree preferred) from an accredited college or university.
Knowledge, Skills and Abilities:
Must have knowledge of personal computer and software such as (MS Word, and MS Outlook); and must be able to learn other computer software programs as required by assigned tasks.
Knowledge and understanding of the mission, objectives, and policies of a Public Housing Authority, Housing Finance Agency, Public Developer.
Understands business implications of decisions; demonstrates knowledge of market; and aligns work with strategic goals.
To perform this job successfully, an individual should have knowledge of personal computer and software such as (MS Word, and MS Outlook); and must be able to learn other computer software programs as required by assigned tasks.
Highly skilled with Leadership, Personal Management, Business Acumen, Analytics, Commitment, Customer Service, Effective Communication along with great Responsiveness and Accountability.
Ability to showcase leadership skills relative to executing operational policies, procedures, and functions.
Extensive ability to identify and, recommend solutions/alternatives to highly complex and sensitive public and operational issues.
Ability to communicate orally and in writing.
HOC is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. HOC promotes a drug-free workplace.
HOC conducts criminal background checks, employment reference checks, and where applicable, reviews driving records in determining suitability for employment. Selected applicants will be required to submit to pre-employment drug and alcohol screening. Employment is contingent upon drug and alcohol test results.
Supervisory Health Insurance Specialist
Woodlawn, MD job
Apply Supervisory Health Insurance Specialist Department of Health and Human Services Centers for Medicare & Medicaid Services Center for Medicaid and Chip Services (CMCS) Apply Print Share * * * * Save * This job is open to * Requirements * How you will be evaluated
* Required documents
* How to apply
Summary
This position is located in the Department of Health & Human Services (HHS), Centers for Medicare & Medicaid Services (CMS), Center for Medicaid and CHIP Services (CMCS), Medicaid Benefits and Health Programs Group (MBHPG).
As a Supervisory Health Insurance Specialist, GS-0107-15, you will provide leadership and executive direction for implementing all programs areas within MBHPG.
Summary
This position is located in the Department of Health & Human Services (HHS), Centers for Medicare & Medicaid Services (CMS), Center for Medicaid and CHIP Services (CMCS), Medicaid Benefits and Health Programs Group (MBHPG).
As a Supervisory Health Insurance Specialist, GS-0107-15, you will provide leadership and executive direction for implementing all programs areas within MBHPG.
Overview
Help
Accepting applications
Open & closing dates
10/31/2025 to 11/06/2025
Salary $167,603 to - $195,200 per year Pay scale & grade GS 15
Location
1 vacancy in the following location:
Woodlawn, MD
Remote job No Telework eligible Yes-as determined by the agency policy. Travel Required Occasional travel - You may be expected to travel 5% for this position. Relocation expenses reimbursed No Appointment type Permanent Work schedule Full-time Service Competitive
Promotion potential
15
Job family (Series)
* 0107 Health Insurance Administration
Supervisory status Yes Security clearance Not Required Drug test No Position sensitivity and risk Moderate Risk (MR)
Trust determination process
* Credentialing
* Suitability/Fitness
Financial disclosure Yes Bargaining unit status No
Announcement number CMS-CMCS-26-12806590-IMP Control number 849149700
This job is open to
Help
Internal to an agency
Current federal employees of the hiring agency that posted the job announcement.
Career transition (CTAP, ICTAP, RPL)
Federal employees whose job, agency or department was eliminated and are eligible for priority over other applicants.
Clarification from the agency
Career Transition Assistance Plan Eligibles; OR Current Permanent Career and Career-Conditional Employees in CMS.
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Duties
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* Provide leadership and executive direction for implementing the Medicaid program with a focus on delivery system reform.
* Oversee the development, implementation, and management of Medicaid program policy.
* Support the Group Director and Center level management on operational matters and critical issues related to significant operational policies and procedures necessary to support and assure the development and management of the Medicaid program.
* Deal with officials from various entities, advise on program matters, and respond to program inquiries from external organizations and the general public on various aspects of Medicaid issues, laws, regulations, policy, and systems.
Requirements
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Conditions of employment
* You must be a U.S. Citizen or National to apply for this position.
* You will be subject to a background and suitability investigation.
* Time-in-Grade restrictions apply.
* You may be required to file a Financial Disclosure, OGE-450.
Qualifications
ALL QUALIFICATION REQUIREMENTS MUST BE MET WITHIN 30 DAYS OF THE CLOSING DATE OF THIS ANNOUNCEMENT.
Your resume must include detailed information as it relates to the responsibilities and specialized experience for this position. Evidence of copying and pasting directly from the vacancy announcement without clearly documenting supplemental information to describe your experience will result in an ineligible rating. This will prevent you from receiving further consideration.
In order to qualify for the GS-15, you must meet the following: You must demonstrate in your resume at least one year (52 weeks) of qualifying specialized experience equivalent to the GS-14 grade level in the Federal government, obtained in either the private or public sector, to include:
* Leading Medicaid policy development and implementation at a national or statewide level, that focuses on delivery system reform, including long term services and supports, benefits and coverage, drug reimbursement methodologies and pharmacy systems, health
homes or the Program of All Inclusive Care for the Elderly; AND
* Managing teams, overseeing staff, directing projects or providing technical direction to professionals engaged in developing national healthcare policies and providing technical assistance to stakeholders; AND
* Collaborating and negotiating with a wide range of senior level officials to gain acceptance of complex and controversial program initiatives/issues; AND
* Developing or editing a variety of written documents such as health care program policy, program guidance, program issue and decision papers, regulations or other guidance documents to address technical program topics to address complex and comprehensive program activities.
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Time-in-Grade: To be eligible, current Federal employees must have served at least 52 weeks (one year) at the next lower grade level from the position/grade level(s) to which they are applying.
Click the following link to view the occupational questionnaire: ********************************************************
Education
This job does not have an education qualification requirement.
Additional information
Bargaining Unit Position: No.
Tour of Duty: Flexible.
Recruitment Incentive: Not Authorized.
Relocation Incentive: Not Authorized.
Financial Disclosure: Required.
Workplace Flexibility at CMS: This position has a regular and recurring reporting requirement to the CMS office listed in this announcement. CMS offers flexible working arrangements and allows employees the opportunity to participate in alternative work schedules at the manager's discretion.
The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced federal employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit the required documentation and be rated well-qualified for this vacancy. Click here for a detailed description of the required supporting documents. A well-qualified applicant is one whose knowledge, skills and abilities clearly exceed the minimum qualification requirements of the position. Additional information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website at ******************************************************
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Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
Benefits
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A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
You will be evaluated based on how well you meet the qualifications listed in this vacancy announcement. Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), the responses you provide on the application questionnaire, and the results of the online assessments required for this position. A Subject Matter Expert may assist in the resume review process to help determine whether you meet the minimum job qualifications. Please follow all instructions carefully. Errors or omissions may affect your rating.
You will be assessed on the following competencies (knowledge, skills, abilities, and other characteristics):
* Accountability
* Customer Service
* Decisiveness
* Interpersonal Skills
* Problem Solving
* Resilience
In order to be considered for this position, you must complete all required steps in the process. In addition to the application and application questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job.
Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on the online assessment may also result in your removal from consideration.
Benefits
Help
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
Required documents
Required Documents
Help
To apply for this position, you must submit a complete Application Package which includes:
1. Resume showing relevant experience; cover letter optional. Your resume must indicate your citizenship and if you are registered for Selective Service if you are a male born after 12/31/59. Your resume must also list your work experience and education (if applicable) including the start and end dates (mm/yyyy) of each employment along with the number of hours worked per week. For work in the Federal service, you must include the series and grade level for the position(s). Your resume will be used to validate your responses to the assessment tool(s). For resume and application tips visit: **************************************************************************
2. CMS Required Documents (e.g., SF-50, DD-214, SF-15, etc.). Current CMS employees are REQUIRED to submit a copy of their most recent Notification of Personnel Action (SF-50) at the time of application. Additional documents may also be required to be considered for this vacancy announcement. Click here for a detailed description of the required documents. Failure to provide the required documentation WILL result in an ineligible rating OR non-consideration.
If you are applying for a position for which a state license is issued (e.g., physician, engineer, attorney) possession of a valid and current U.S. professional license by a graduate of a foreign professional school or program is sufficient proof that the foreign education has been determined to be equivalent to the requisite U.S. professional education in that occupational field.
3. Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please click here to review the Procedures for Requesting a Reasonable Accommodation for Online Assessments.
PLEASE NOTE: A complete application package includes the online application, resume, and CMS required documents. Please carefully review the full job announcement to include the "Required Documents" and "How to Apply" sections. Failure to submit the online application, resume and CMS required documents, will result in you not being considered for employment.
How to Apply
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Please read the entire announcement and all the instructions before you begin an application. To apply and be considered for this position, you must complete all required questionnaires, assessments and submit all required documentation as specified in the How to Apply and Required Documents sections. The complete application package must be submitted by 11:59 PM (ET) on 11/06/2025.
IN DESCRIBING YOUR WORK EXPERIENCE AND/OR EDUCATION, PLEASE BE CLEAR AND SPECIFIC REGARDING YOUR EXPERIENCE OR EDUCATION. We strongly encourage applicants to utilize the USAJOBS resume builder in the creation of resumes. Determining length of general or specialized experience is dependent on the below information and failure to provide ALL information WILL result in a finding of ineligible.
* Official Position Title (include series and grade if Federal job)
* Duties (be specific in describing your duties)
* Employer's name and address
* Supervisor name and phone number
* Start and end dates by month and year (e.g. June 2007 to April 2008)
* Full-time or part-time status (include hours worked per week)
* Salary
The application process is as follows:
* Click the Apply button.
* Answer the questions presented in the application and attach all necessary supporting documentation.
* Click the Submit Application button prior to 11:59 PM (ET) on 11/06/2025.
* If you are required to complete any USA Hire Assessments, you will be notified after submitting your application. The notification will be provided in your application submission screen and via email. The notification will include your unique assessment access link to the USA Hire system and the completion deadline. Additionally, in USAJOBS you can click "Track this application" to return to your assessment completion notice.
* Access USA Hire using your unique assessment link. Access is granted through your USAJOBS login credentials.
* Review all instructions prior to beginning your assessments. You will have the opportunity to request a testing accommodation before beginning the assessments should you have a disability covered under the Rehabilitation Act of 1973 as amended.
* Set aside at least 3 hours to take the USA Hire Assessments; however, most applicants complete the assessments in less time. If you need to stop the assessments and continue later, you can re-use your unique assessment link.
* Your responses to the USA Hire Assessments will be reused for one year (in most cases) from the date you complete an assessment. If future applications you submit require completion of the same assessments, your responses will be automatically reused.
Visit the USA Hire Applicant Resource Center for practice assessments and assessment preparation resources at *****************************************
To update your application, including supporting documentation: During the announcement open period, return to your USAJOBS account, find your application record, and click Edit my application. This option will no longer be available once the announcement has closed.
To view the announcement status or your application status: Visit *************************************************** Your application status page is where you can view your application status, USA Hire assessment completion status, and review your notifications sent by the hiring agency regarding your application.
Commissioned Corps Officers (including Commissioned Corps professionally boarded applicants) who are interested in applying for this position must send their cover letter and professional resume (not PHS Curriculum Vitae) to ************************ in lieu of applying through this announcement. The resume should specifically explain how you are qualified for this position and draw specific attention to your skills and experiences that demonstrates these qualifications. Also, send any transcripts, licenses, or certifications as requested in this announcement. Please send all documents in 1 PDF file. In the subject line of your e-mail, include only the Job Announcement Number. In the body of your e-mail, include your current rank name and serial number. Failure to provide this information may impact your consideration for this position.
Additional selections may be made for similar positions across the Department of Health and Human Services (HHS) within the local commuting area(s)of the location identified in this announcement. By applying, you agree to have your application shared with any interested selecting official(s) at HHS. Clearance of CTAP/ICTAP will be applied for similar positions across HHS.
Agency contact information
CMS HR Inquiries
Email *********************** Address Center for Medicaid and CHIP Services
7500 Security Blvd
Woodlawn, MD 21244
US
Next steps
Based on your application and your responses to the application questionnaire, you may be presented with instructions on how to access the USA Hire system to complete the online assessments. The online assessments must be completed within 48 hours following the close of this announcement. You will have the opportunity to request a testing accommodation for the assessment should you have a disability covered under the Americans with Disabilities Act (ADA). Your assessment results will be kept on record for one year and used toward future positions for which you might apply that require the same assessments.
Within 30 business days of the closing date, 11/06/2025, you may check your status online by logging into your USAJOBS account (************************************ We will update your status after each key stage in the application process has been completed.
Fair and transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
Criminal history inquiries Equal Employment Opportunity (EEO) Policy
Financial suitability New employee probationary period
Privacy Act Reasonable accommodation policy
Selective Service Signature and false statements
Social security number request
Required Documents
Help
To apply for this position, you must submit a complete Application Package which includes:
1. Resume showing relevant experience; cover letter optional. Your resume must indicate your citizenship and if you are registered for Selective Service if you are a male born after 12/31/59. Your resume must also list your work experience and education (if applicable) including the start and end dates (mm/yyyy) of each employment along with the number of hours worked per week. For work in the Federal service, you must include the series and grade level for the position(s). Your resume will be used to validate your responses to the assessment tool(s). For resume and application tips visit: **************************************************************************
2. CMS Required Documents (e.g., SF-50, DD-214, SF-15, etc.). Current CMS employees are REQUIRED to submit a copy of their most recent Notification of Personnel Action (SF-50) at the time of application. Additional documents may also be required to be considered for this vacancy announcement. Click here for a detailed description of the required documents. Failure to provide the required documentation WILL result in an ineligible rating OR non-consideration.
If you are applying for a position for which a state license is issued (e.g., physician, engineer, attorney) possession of a valid and current U.S. professional license by a graduate of a foreign professional school or program is sufficient proof that the foreign education has been determined to be equivalent to the requisite U.S. professional education in that occupational field.
3. Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please click here to review the Procedures for Requesting a Reasonable Accommodation for Online Assessments.
PLEASE NOTE: A complete application package includes the online application, resume, and CMS required documents. Please carefully review the full job announcement to include the "Required Documents" and "How to Apply" sections. Failure to submit the online application, resume and CMS required documents, will result in you not being considered for employment.
Supervisory IT Specialist (SYS/ANALYSIS)
Woodlawn, MD job
Apply Supervisory IT Specialist (SYS/ANALYSIS) Department of Health and Human Services Centers for Medicare & Medicaid Services Center for Medicare (CM) Apply Print Share * * * * Save * This job is open to * Requirements * How you will be evaluated
* Required documents
* How to apply
Summary
This position is located in the Department of Health & Human Services (HHS), Centers for Medicare & Medicaid Services (CMS), Center for Medicare(CM), Division of Plan Data (FCHGF).
As a Supervisory IT Specialist (SYS/ANALYSIS), GS-2210-15, you will serve as the Deputy Division Director and serves with the Division Director as the first-level supervisor who leads a staff responsible for the management of Medicare Advantage (MA) and Prescription Drug (Part D) information systems.
Summary
This position is located in the Department of Health & Human Services (HHS), Centers for Medicare & Medicaid Services (CMS), Center for Medicare(CM), Division of Plan Data (FCHGF).
As a Supervisory IT Specialist (SYS/ANALYSIS), GS-2210-15, you will serve as the Deputy Division Director and serves with the Division Director as the first-level supervisor who leads a staff responsible for the management of Medicare Advantage (MA) and Prescription Drug (Part D) information systems.
Overview
Help
Accepting applications
Open & closing dates
11/03/2025 to 11/07/2025
Salary $167,603 to - $195,200 per year Pay scale & grade GS 15
Location
1 vacancy in the following location:
Woodlawn, MD
Remote job No Telework eligible Yes-as determined by the agency policy. Travel Required Occasional travel - You may be expected to travel up to 5% for this position. Relocation expenses reimbursed No Appointment type Permanent Work schedule Full-time Service Competitive
Promotion potential
15
Job family (Series)
* 2210 Information Technology Management
Supervisory status Yes Security clearance Not Required Drug test No Position sensitivity and risk Moderate Risk (MR)
Trust determination process
* Credentialing
* Suitability/Fitness
Financial disclosure No Bargaining unit status No
Announcement number CMS-CM-26-12809199-IMP Control number 849213700
This job is open to
Help
Internal to an agency
Current federal employees of the hiring agency that posted the job announcement.
Career transition (CTAP, ICTAP, RPL)
Federal employees whose job, agency or department was eliminated and are eligible for priority over other applicants.
Clarification from the agency
Career Transition Assistance Plan Eligibles; OR Current Permanent Career and Career-Conditional Employees in CMS.
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Duties
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* Serve as the Division Deputy Director performing programmatic administrative responsibilities to direct, manage, and accomplish the goals and objectives of the organization.
* Resolve emerging complex issues, advising leadership of potential and developing problem areas, including the formulation of recommendations for appropriate program and technical responses.
* Identify and assess best practices and innovation in e-government and private sector technical solutions for adaptability to MA and Part D information systems.
* Negotiate schedule, cost, and deliverables with project teams, functional activity groups, and business partners within and outside of the Agency with regard to sensitive and controversial program and technical issues.
Requirements
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Conditions of employment
* You must be a U.S. Citizen or National to apply for this position.
* You will be subject to a background and suitability investigation.
* Time-in-Grade restrictions apply.
Qualifications
ALL QUALIFICATION REQUIREMENTS MUST BE MET WITHIN 30 DAYS OF THE CLOSING DATE OF THIS ANNOUNCEMENT.
Your resume must include detailed information as it relates to the responsibilities and specialized experience for this position. Evidence of copying and pasting directly from the vacancy announcement without clearly documenting supplemental information to describe your experience will result in an ineligible rating. This will prevent you from receiving further consideration.
There is a BASIC REQUIREMENT AND MINIMUM QUALIFICATION REQUIREMENT for this position. You must meet both requirements.
BASIC REQUIREMENT
You must have IT-related experience, at the GS-14 grade level in the federal government, demonstrating each of the four competencies listed:
(1) Attention to Detail - Is thorough when performing work and conscientious about attending to detail.
(2) Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
(3) Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
(4) Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.
AND
In order to qualify for the GS-15 , you must meet the following: You must demonstrate in your resume at least one year (52 weeks) of qualifying specialized experience equivalent to the GS-14 grade level in the Federal government, obtained in either the private or public sector, to include:
1) Managing the development and implementation of integrated information systems and e-government initiatives in support of the Medicare Advantage (MA) and Prescription Drug (Part D) programs;
2) Leading teams in the development and maintenance of Medicare Advantage (MA) and Prescription Drug (Part D) system functionality using Agile program management methodologies;
3) Advising on aspects of Medicare Advantage (MA) and Prescription Drug (Part D) information systems and operations (e.g., plan enrollment, annual contracting, and program monitoring and oversight business functions, and payment data calculations); AND
4) Developing technical recommendations to promote automation, improve efficiency and/or customer service in support of the Medicare Advantage (MA) and Prescription Drug (Part D) programs.
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Time-in-Grade: To be eligible, current Federal employees must have served at least 52 weeks (one year) at the next lower grade level from the position/grade level(s) to which they are applying.
Click the following link to view the occupational questionnaire: ********************************************************
Education
This job does not have an education qualification requirement.
Additional information
Bargaining Unit Position: No
Tour of Duty: Flexible
Recruitment Incentive: Not Authorized
Relocation Incentive: Not Authorized
Financial Disclosure: Not Required
Workplace Flexibility at CMS: This position has a regular and recurring reporting requirement to the CMS office listed in this announcement. CMS offers flexible working arrangements and allows employees the opportunity to participate in alternative work schedules at the manager's discretion.
The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced federal employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit the required documentation and be rated well-qualified for this vacancy. Click here for a detailed description of the required supporting documents. A well-qualified applicant is one whose knowledge, skills and abilities clearly exceed the minimum qualification requirements of the position. Additional information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website at ******************************************************
Expand Hide additional information
Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
Benefits
Help
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
You will be evaluated based on how well you meet the qualifications listed in this vacancy announcement. Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), the responses you provide on the application questionnaire, and the results of the online assessments required for this position. Please follow all instructions carefully. Errors or omissions may affect your rating.
You will be assessed on the following competencies (knowledge, skills, abilities, and other characteristics):
* Accountability
* Attention to Detail
* Customer Service
* Decision Making
* Flexibility
* Influencing/Negotiating
* Integrity/Honesty
* Interpersonal Skills
* Learning
* Reading
* Reasoning
* Self-Management
* Stress Tolerance
* Teamwork
In order to be considered for this position, you must complete all required steps in the process. In addition to the application and application questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job.
Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on the online assessment may also result in your removal from consideration.
Benefits
Help
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
Required documents
Required Documents
Help
To apply for this position, you must submit a complete Application Package which includes:
1. Resume showing relevant experience; cover letter optional. Your resume must indicate your citizenship and if you are registered for Selective Service if you are a male born after 12/31/59. Your resume must also list your work experience and education (if applicable) including the start and end dates (mm/yyyy) of each employment along with the number of hours worked per week. For work in the Federal service, you must include the series and grade level for the position(s). Your resume will be used to validate your responses to the assessment tool(s). For resume and application tips visit: **************************************************************************
2. CMS Required Documents (e.g., SF-50, DD-214, SF-15, etc.). Current CMS employees are REQUIRED to submit a copy of their most recent Notification of Personnel Action (SF-50) at the time of application. Additional documents may also be required to be considered for this vacancy announcement. Click here for a detailed description of the required documents. Failure to provide the required documentation WILL result in an ineligible rating OR non-consideration.
3. Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please click here to review the Procedures for Requesting a Reasonable Accommodation for Online Assessments.
PLEASE NOTE: A complete application package includes the online application, resume, and CMS required documents. Please carefully review the full job announcement to include the "Required Documents" and "How to Apply" sections. Failure to submit the online application, resume and CMS required documents, will result in you not being considered for employment.
How to Apply
Help
Please read the entire announcement and all the instructions before you begin an application. To apply and be considered for this position, you must complete all required questionnaires, assessments and submit all required documentation as specified in the How to Apply and Required Documents sections. The complete application package must be submitted by 11:59 PM (ET) on 11/07/2025.
IN DESCRIBING YOUR WORK EXPERIENCE AND/OR EDUCATION, PLEASE BE CLEAR AND SPECIFIC REGARDING YOUR EXPERIENCE OR EDUCATION. We strongly encourage applicants to utilize the USAJOBS resume builder in the creation of resumes. Determining length of general or specialized experience is dependent on the below information and failure to provide ALL information WILL result in a finding of ineligible.
* Official Position Title (include series and grade if Federal job)
* Duties (be specific in describing your duties)
* Employer's name and address
* Supervisor name and phone number
* Start and end dates by month and year (e.g. June 2007 to April 2008)
* Full-time or part-time status (include hours worked per week)
* Salary
The application process is as follows:
* Click the Apply button.
* Answer the questions presented in the application and attach all necessary supporting documentation.
* Click the Submit Application button prior to 11:59 PM (ET) on 11/07/2025.
* If you are required to complete any USA Hire Assessments, you will be notified after submitting your application. The notification will be provided in your application submission screen and via email. The notification will include your unique assessment access link to the USA Hire system and the completion deadline. Additionally, in USAJOBS you can click "Track this application" to return to your assessment completion notice.
* Access USA Hire using your unique assessment link. Access is granted through your USAJOBS login credentials.
* Review all instructions prior to beginning your assessments. You will have the opportunity to request a testing accommodation before beginning the assessments should you have a disability covered under the Rehabilitation Act of 1973 as amended.
* Set aside at least 3 hours to take the USA Hire Assessments; however, most applicants complete the assessments in less time. If you need to stop the assessments and continue later, you can re-use your unique assessment link.
* Your responses to the USA Hire Assessments will be reused for one year (in most cases) from the date you complete an assessment. If future applications you submit require completion of the same assessments, your responses will be automatically reused.
Visit the USA Hire Applicant Resource Center for practice assessments and assessment preparation resources at *****************************************
To update your application, including supporting documentation: During the announcement open period, return to your USAJOBS account, find your application record, and click Edit my application. This option will no longer be available once the announcement has closed.
To view the announcement status or your application status: Visit *************************************************** Your application status page is where you can view your application status, USA Hire assessment completion status, and review your notifications sent by the hiring agency regarding your application.
Commissioned Corps Officers (including Commissioned Corps professionally boarded applicants) who are interested in applying for this position must send their cover letter and professional resume (not PHS Curriculum Vitae) to ************************ in lieu of applying through this announcement. The resume should specifically explain how you are qualified for this position and draw specific attention to your skills and experiences that demonstrates these qualifications. Also, send any transcripts, licenses, or certifications as requested in this announcement. Please send all documents in 1 PDF file. In the subject line of your e-mail, include only the Job Announcement Number. In the body of your e-mail, include your current rank name and serial number. Failure to provide this information may impact your consideration for this position.
Additional selections may be made for similar positions across the Department of Health and Human Services (HHS) within the local commuting area(s)of the location identified in this announcement. By applying, you agree to have your application shared with any interested selecting official(s) at HHS. Clearance of CTAP/ICTAP will be applied for similar positions across HHS.
Agency contact information
CMS HR Inquiries
Email *********************** Address Center for Medicare
7500 Security Blvd
Woodlawn, MD 21244
US
Next steps
Based on your application and your responses to the application questionnaire, you may be presented with instructions on how to access the USA Hire system to complete the online assessments. The online assessments must be completed within 48 hours following the close of this announcement. You will have the opportunity to request a testing accommodation for the assessment should you have a disability covered under the Americans with Disabilities Act (ADA). Your assessment results will be kept on record for one year and used toward future positions for which you might apply that require the same assessments.
Within 30 business days of the closing date, 11/07/2025, you may check your status online by logging into your USAJOBS account (************************************ We will update your status after each key stage in the application process has been completed.
Fair and transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
Criminal history inquiries Equal Employment Opportunity (EEO) Policy
Financial suitability New employee probationary period
Privacy Act Reasonable accommodation policy
Selective Service Signature and false statements
Social security number request
Required Documents
Help
To apply for this position, you must submit a complete Application Package which includes:
1. Resume showing relevant experience; cover letter optional. Your resume must indicate your citizenship and if you are registered for Selective Service if you are a male born after 12/31/59. Your resume must also list your work experience and education (if applicable) including the start and end dates (mm/yyyy) of each employment along with the number of hours worked per week. For work in the Federal service, you must include the series and grade level for the position(s). Your resume will be used to validate your responses to the assessment tool(s). For resume and application tips visit: **************************************************************************
2. CMS Required Documents (e.g., SF-50, DD-214, SF-15, etc.). Current CMS employees are REQUIRED to submit a copy of their most recent Notification of Personnel Action (SF-50) at the time of application. Additional documents may also be required to be considered for this vacancy announcement. Click here for a detailed description of the required documents. Failure to provide the required documentation WILL result in an ineligible rating OR non-consideration.
3. Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please click here to review the Procedures for Requesting a Reasonable Accommodation for Online Assessments.
PLEASE NOTE: A complete application package includes the online application, resume, and CMS required documents. Please carefully review the full job announcement to include the "Required Documents" and "How to Apply" sections. Failure to submit the online application, resume and CMS required documents, will result in you not being considered for employment.
Buyer/Procurement Specialist (Temporary)
Housing Opportunity com job in Kensington, MD
Buyer/Procurement Specialist (Temp):
The Housing Opportunities Commission of Montgomery County (HOC) was established in 1974 to better respond to the County's need for affordable housing. HOC is authorized to acquire, own, lease, and operate housing; to provide for the construction or renovation of housing; obtain financial assistance from any public or private source to assist its housing activities; and arrange for social services, resident services, and daycare.
Job Description:
This position is responsible for performing various procurement and contracting duties to include
Determining procurement methods for the purchase of goods, services, and commodities in conformance with applicable laws, ordinances and administrative procedures.
Development of specifications and statement of works for various procurement methods, including but not limited to Request for Proposals (RFP), Invitation for Bids (IFB); Requests for Qualifications (RFQ), etc.
Contract awards, contract renewals, administration of contracts, processing change orders/contract modifications, processing purchase orders and other procurement related activities.
Reviewing purchase orders.
Preparing procurement reports as assigned.
Other duties as assigned.
This is a full-time temporary position. Hours are 8:30am to 5:00pm Monday through Friday.
Minimum Qualifications
Experience:
At least one year of experience in a professional purchasing environment
Education:
Bachelor's degree in Accounting or related field.
An equivalent combination of education and experience may be accepted. Low income residents in Montgomery County with the above qualifications are encouraged to apply.
Knowledge, Skills and Abilities:
Strong computer skills and ability to learn new software.
Proficiency with all Microsoft Office programs required. Yardi and eProcurement (OpenGov) systems a plus.
Working knowledge of, or the ability to quickly acquire knowledge of, public procurement, HOC policies and procedures, applicable county, state, and federal laws and regulations.
Good oral and written communication skills.
Salary determined by departmental budget - Offer commensurate with experience.
HOC is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. HOC promotes a drug-free workplace.
HOC conducts criminal background checks, employment reference checks, and where applicable, reviews driving records in determining suitability for employment. Selected applicants will be required to submit to pre-employment drug and alcohol screening. Employment is contingent upon drug and alcohol test results.
Auto-ApplyTrades Maintenance Worker II
Housing Opportunity com job in Gaithersburg, MD
Trades Maintenance Worker II
The Housing Opportunities Commission of Montgomery County (HOC) was established in 1974 to better respond to the County's need for affordable housing. HOC is authorized to acquire, own, lease, and operate housing; to provide for the construction or renovation of housing; obtain financial assistance from any public or private source to assist its housing activities; and arrange for social services, resident services, and daycare.
Job Description:
The Trades Maintenance Worker II is responsible for performing all levels of apartment maintenance to include electrical, plumbing, carpentry, appliance repair, exterior upkeep and HVAC on neighboring properties. Will rehab vacant units, perform preventative maintenance on units/systems and troubleshoot/repair air conditioning units and furnaces. Must be willing to work outdoors for long periods and perform on-call duties at night and on weekends.
Example of Duties:
Responsible for apartment maintenance, including electrical, plumbing, carpentry as well as appliance repair and exterior upkeep.
Responsible for rehabilitating vacant units for new tenants.
Conduct preventative maintenance on HVAC units and systems.
Working outdoors for long periods of hours.
Willing to perform on-call duties at night as well as weekends.
Minimum Qualifications:
Experience:
At least three years of experience in building or housing maintenance.
Education:
Requires a High School diploma or equivalent experience.
Applicant must pass both a written Maintenance Skill Assessment Test (Level II) and a hands-on demonstration of necessary skills.
Knowledge, Skills and Abilities:
Must have working knowledge of appliance repair, lock replacement, HVAC, plumbing, carpentry and electrical skills consistent with level I or Level II designation.
Must be able to speak, read, and write English.
Must have ability to deal tactfully, effectively, and courteously with the public and co-workers.
Must have the ability to work independently or as part of a team and follow oral and written instructions.
Requires the ability to keep simple records.
Must have the ability to use and care for tools and equipment.
Must have the ability to carry, extend (min. 12 ft. extension ladder), and climb ladders in order to repair the roof, gutters, and downspouts.
Must be able to lift heavy objects (50 - 100 lbs.)
Able to install electrical fixtures, toilets, sinks, etc.
CFC Type I &II certification required or the ability to obtain the certificate within six months of hire.
Willingness to share on-call duty for emergency maintenance is necessary.
Must have a valid driver's license, good driving record, and own transportation required.
* Salary Range: Grade 17- Min: $53,482 - Mid: $69,872 Max: $86,263 | Salary determined by departmental budget- Offer commensurate with experience
HOC is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. HOC promotes a drug-free workplace.
HOC conducts criminal background checks, employment reference checks, and where applicable, reviews driving records in determining suitability for employment. Selected applicants will be required to submit to pre-employment drug and alcohol screening. Employment is contingent upon drug and alcohol test results.
Supervisory Financial Management Specialist
Woodlawn, MD job
Apply Supervisory Financial Management Specialist Department of Health and Human Services Centers for Medicare & Medicaid Services Office of Financial Management (OFM) Apply Print Share * * * * Save * This job is open to * Requirements * How you will be evaluated
* Required documents
* How to apply
Summary
This position is located in the Department of Health & Human Services (HHS), Centers for Medicare & Medicaid Services (CMS), Office of Financial Management OFM, Financial Management Systems Group.
As a Supervisory Financial Management Specialist, GS-0501-15, you will serve as the Deputy Group Director and will lead, direct, plan and coordinate division staff and activities related to oversight and management of the Health Integrated General Ledger Accounting System (HIGLAS).
Summary
This position is located in the Department of Health & Human Services (HHS), Centers for Medicare & Medicaid Services (CMS), Office of Financial Management OFM, Financial Management Systems Group.
As a Supervisory Financial Management Specialist, GS-0501-15, you will serve as the Deputy Group Director and will lead, direct, plan and coordinate division staff and activities related to oversight and management of the Health Integrated General Ledger Accounting System (HIGLAS).
Overview
Help
Accepting applications
Open & closing dates
11/04/2025 to 11/10/2025
Salary $167,603 to - $195,200 per year Pay scale & grade GS 15
Location
1 vacancy in the following location:
Woodlawn, MD
Remote job No Telework eligible Yes-as determined by the agency policy. Travel Required Occasional travel - You may be expected to travel for this position. Relocation expenses reimbursed No Appointment type Permanent Work schedule Full-time Service Competitive
Promotion potential
15
Job family (Series)
* 0501 Financial Administration And Program
Supervisory status Yes Security clearance Not Required Drug test No Position sensitivity and risk Moderate Risk (MR)
Trust determination process
* Credentialing
* Suitability/Fitness
Financial disclosure Yes Bargaining unit status No
Announcement number CMS-OFM-26-12790201-IT Control number 849400300
This job is open to
Help
Internal to an agency
Current federal employees of the hiring agency that posted the job announcement.
Career transition (CTAP, ICTAP, RPL)
Federal employees whose job, agency or department was eliminated and are eligible for priority over other applicants.
Clarification from the agency
Career Transition Assistance Plan Eligibles; OR Current Permanent Career and Career-Conditional Employees in CMS, located in Woodlawn, MD
Videos
Duties
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* Serve as a full deputy to the Director of the Financial Management Systems Group (FMSG).
* Represent the Director in contacts with other Federal government officials, representatives or private health organizations and the general public regarding matters which are often of a controversial and sensitive in nature.
* Manage the HIGLAS program, which is an integrated, enterprise-wide financial management solution to support administration and program-related financial management needs.
* Provide expert technical advice on financial management matters.
* Review, evaluate, and recommend adjustments in CMS policies, especially those emanating from or affected by the result of the institution on HIGLAS and related Financial Management Systems.
Requirements
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Conditions of employment
* You must be a U.S. Citizen or National to apply for this position.
* You will be subject to a background and suitability investigation.
* Time-in-Grade restrictions apply.
Qualifications
ALL QUALIFICATION REQUIREMENTS MUST BE MET WITHIN 30 DAYS OF THE CLOSING DATE OF THIS ANNOUNCEMENT.
Your resume must include detailed information as it relates to the responsibilities and specialized experience for this position. Evidence of copying and pasting directly from the vacancy announcement without clearly documenting supplemental information to describe your experience will result in an ineligible rating. This will prevent you from receiving further consideration.
In order to qualify for the GS-15 , you must meet the following: You must demonstrate in your resume at least one year (52 weeks) of qualifying specialized experience equivalent to the GS-14 grade level in the Federal government, obtained in either the private or public sector, to include:
* Directing all contract and program management activities for the Agency's financial and budget systems, including the Healthcare Integrated Acquisition General Ledger Accounting Systems (HIGLAS) and other financial programs such as strategic planning and targeting, management teams, and project teams, AND;
* Directing the development of new financial management system requirements, ensuring legislated mandates are reflected in system capabilities, as well as compliance with all applicable laws, rules, and regulations governing financial management systems; AND
* Directs staff and activities related to business re-engineering of financial management systems.
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Time-in-Grade: To be eligible, current Federal employees must have served at least 52 weeks (one year) at the next lower grade level from the position/grade level(s) to which they are applying.
Click the following link to view the occupational questionnaire: ********************************************************
Education
This job does not have an education qualification requirement.
Additional information
Bargaining Unit Position: No
Tour of Duty: Flexible
Recruitment Incentive: Not Authorized
Relocation Incentive: Not Authorized
Financial Disclosure: Required
Workplace Flexibility at CMS: This position has a regular and recurring reporting requirement to the CMS office listed in this announcement. CMS offers flexible working arrangements and allows employees the opportunity to participate in alternative work schedules at the manager's discretion.
The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced federal employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit the required documentation and be rated well-qualified for this vacancy. Click here for a detailed description of the required supporting documents. A well-qualified applicant is one whose knowledge, skills and abilities clearly exceed the minimum qualification requirements of the position. Additional information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website at ******************************************************
Expand Hide additional information
Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
Benefits
Help
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
You will be evaluated based on how well you meet the qualifications listed in this vacancy announcement. Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), the responses you provide on the application questionnaire, and the results of the online assessments required for this position. Please follow all instructions carefully. Errors or omissions may affect your rating.
You will be assessed on the following competencies (knowledge, skills, abilities, and other characteristics):
* Accountability
* Arithmetic
* Attention to Detail
* Customer Service
* Decision Making
* Flexibility
* Integrity/Honesty
* Interpersonal Skills
* Learning
* Mathematical Reasoning
* Reasoning
* Self-Management
* Stress Tolerance
* Teamwork
In order to be considered for this position, you must complete all required steps in the process. In addition to the application and application questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job.
The assessment includes a cut score based on the minimum level of required proficiency in these critical general competencies. You must meet or exceed the cut score to be considered. You will not be considered for the position if you score below the cut score or fail to complete the assessment.
Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on the online assessment may also result in your removal from consideration.
Benefits
Help
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
Required documents
Required Documents
Help
To apply for this position, you must submit a complete Application Package which includes:
1. Resume showing relevant experience; cover letter optional. Your resume must indicate your citizenship and if you are registered for Selective Service if you are a male born after 12/31/59. Your resume must also list your work experience and education (if applicable) including the start and end dates (mm/yyyy) of each employment along with the number of hours worked per week. For work in the Federal service, you must include the series and grade level for the position(s). Your resume will be used to validate your responses to the assessment tool(s). For resume and application tips visit: **************************************************************************
2. CMS Required Documents (e.g., SF-50, DD-214, SF-15, etc.). Current CMS employees are REQUIRED to submit a copy of their most recent Notification of Personnel Action (SF-50) at the time of application. Additional documents may also be required to be considered for this vacancy announcement. Click here for a detailed description of the required documents. Failure to provide the required documentation WILL result in an ineligible rating OR non-consideration.
3. College Transcripts. Although this position does not require a degree, you may substitute college credit in whole, or in part, for experience at specified grade levels. You must submit a copy of your transcript at the time of application in order to substitute your education for the required experience. If you do not submit a transcript, your education will not be considered in determining your qualifications for the position. You may submit an unofficial transcript or a list of college courses completed indicating course title, credit hours, and grades received. An official transcript is required if you are selected for the position.
College Transcripts and Foreign Education: Applicants who have completed part or all of their education outside of the U.S. must have their foreign education evaluated by an accredited organization to ensure that the foreign education is comparable to education received in accredited educational institutions in the U.S. For a listing of services that can perform this evaluation, visit the National Association of Credential Evaluation Services website. This list, which may not be all inclusive, is for informational purposes only and does not imply any endorsement of any specific agency.
If you are applying for a position for which a state license is issued (e.g., physician, engineer, attorney) possession of a valid and current U.S. professional license by a graduate of a foreign professional school or program is sufficient proof that the foreign education has been determined to be equivalent to the requisite U.S. professional education in that occupational field.
4. Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please click here to review the Procedures for Requesting a Reasonable Accommodation for Online Assessments.
PLEASE NOTE: A complete application package includes the online application, resume, and CMS required documents. Please carefully review the full job announcement to include the "Required Documents" and "How to Apply" sections. Failure to submit the online application, resume and CMS required documents, will result in you not being considered for employment.
How to Apply
Help
Please read the entire announcement and all the instructions before you begin an application. To apply and be considered for this position, you must complete all required questionnaires, assessments and submit all required documentation as specified in the How to Apply and Required Documents sections. The complete application package must be submitted by 11:59 PM (ET) on 11/10/2025.
IN DESCRIBING YOUR WORK EXPERIENCE AND/OR EDUCATION, PLEASE BE CLEAR AND SPECIFIC REGARDING YOUR EXPERIENCE OR EDUCATION. We strongly encourage applicants to utilize the USAJOBS resume builder in the creation of resumes. Determining length of general or specialized experience is dependent on the below information and failure to provide ALL information WILL result in a finding of ineligible.
* Official Position Title (include series and grade if Federal job)
* Duties (be specific in describing your duties)
* Employer's name and address
* Supervisor name and phone number
* Start and end dates by month and year (e.g. June 2007 to April 2008)
* Full-time or part-time status (include hours worked per week)
* Salary
The application process is as follows:
* Click the Apply button.
* Answer the questions presented in the application and attach all necessary supporting documentation.
* Click the Submit Application button prior to 11:59 PM (ET) on 11/10/2025.
* If you are required to complete any USA Hire Assessments, you will be notified after submitting your application. The notification will be provided in your application submission screen and via email. The notification will include your unique assessment access link to the USA Hire system and the completion deadline. Additionally, in USAJOBS you can click "Track this application" to return to your assessment completion notice.
* Access USA Hire using your unique assessment link. Access is granted through your USAJOBS login credentials.
* Review all instructions prior to beginning your assessments. You will have the opportunity to request a testing accommodation before beginning the assessments should you have a disability covered under the Rehabilitation Act of 1973 as amended.
* Set aside at least 3 hours to take the USA Hire Assessments; however, most applicants complete the assessments in less time. If you need to stop the assessments and continue later, you can re-use your unique assessment link.
* Your responses to the USA Hire Assessments will be reused for one year (in most cases) from the date you complete an assessment. If future applications you submit require completion of the same assessments, your responses will be automatically reused.
Visit the USA Hire Applicant Resource Center for practice assessments and assessment preparation resources at *****************************************
To update your application, including supporting documentation: During the announcement open period, return to your USAJOBS account, find your application record, and click Edit my application. This option will no longer be available once the announcement has closed.
To view the announcement status or your application status: Visit *************************************************** Your application status page is where you can view your application status, USA Hire assessment completion status, and review your notifications sent by the hiring agency regarding your application.
Commissioned Corps Officers (including Commissioned Corps professionally boarded applicants) who are interested in applying for this position must send their cover letter and professional resume (not PHS Curriculum Vitae) to ************************ in lieu of applying through this announcement. The resume should specifically explain how you are qualified for this position and draw specific attention to your skills and experiences that demonstrates these qualifications. Also, send any transcripts, licenses, or certifications as requested in this announcement. Please send all documents in 1 PDF file. In the subject line of your e-mail, include only the Job Announcement Number. In the body of your e-mail, include your current rank name and serial number. Failure to provide this information may impact your consideration for this position.
Additional selections may be made for similar positions across the Department of Health and Human Services (HHS) within the local commuting area(s)of the location identified in this announcement. By applying, you agree to have your application shared with any interested selecting official(s) at HHS. Clearance of CTAP/ICTAP will be applied for similar positions across HHS.
Agency contact information
CMS HR Inquiries
Email *********************** Address Office of Financial Management
7500 Security Blvd
Woodlawn, MD 21244
US
Next steps
Based on your application and your responses to the application questionnaire, you may be presented with instructions on how to access the USA Hire system to complete the online assessments. The online assessments must be completed within 48 hours following the close of this announcement. You will have the opportunity to request a testing accommodation for the assessment should you have a disability covered under the Americans with Disabilities Act (ADA). Your assessment results will be kept on record for one year and used toward future positions for which you might apply that require the same assessments.
To be considered for the position, you must meet all qualifications, including meeting or exceeding the cut score on the required assessments.
Within 30 business days of the closing date, 11/10/2025, you may check your status online by logging into your USAJOBS account (************************************ We will update your status after each key stage in the application process has been completed.
Fair and transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
Criminal history inquiries Equal Employment Opportunity (EEO) Policy
Financial suitability New employee probationary period
Privacy Act Reasonable accommodation policy
Selective Service Signature and false statements
Social security number request
Required Documents
Help
To apply for this position, you must submit a complete Application Package which includes:
1. Resume showing relevant experience; cover letter optional. Your resume must indicate your citizenship and if you are registered for Selective Service if you are a male born after 12/31/59. Your resume must also list your work experience and education (if applicable) including the start and end dates (mm/yyyy) of each employment along with the number of hours worked per week. For work in the Federal service, you must include the series and grade level for the position(s). Your resume will be used to validate your responses to the assessment tool(s). For resume and application tips visit: **************************************************************************
2. CMS Required Documents (e.g., SF-50, DD-214, SF-15, etc.). Current CMS employees are REQUIRED to submit a copy of their most recent Notification of Personnel Action (SF-50) at the time of application. Additional documents may also be required to be considered for this vacancy announcement. Click here for a detailed description of the required documents. Failure to provide the required documentation WILL result in an ineligible rating OR non-consideration.
3. College Transcripts. Although this position does not require a degree, you may substitute college credit in whole, or in part, for experience at specified grade levels. You must submit a copy of your transcript at the time of application in order to substitute your education for the required experience. If you do not submit a transcript, your education will not be considered in determining your qualifications for the position. You may submit an unofficial transcript or a list of college courses completed indicating course title, credit hours, and grades received. An official transcript is required if you are selected for the position.
College Transcripts and Foreign Education: Applicants who have completed part or all of their education outside of the U.S. must have their foreign education evaluated by an accredited organization to ensure that the foreign education is comparable to education received in accredited educational institutions in the U.S. For a listing of services that can perform this evaluation, visit the National Association of Credential Evaluation Services website. This list, which may not be all inclusive, is for informational purposes only and does not imply any endorsement of any specific agency.
If you are applying for a position for which a state license is issued (e.g., physician, engineer, attorney) possession of a valid and current U.S. professional license by a graduate of a foreign professional school or program is sufficient proof that the foreign education has been determined to be equivalent to the requisite U.S. professional education in that occupational field.
4. Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please click here to review the Procedures for Requesting a Reasonable Accommodation for Online Assessments.
PLEASE NOTE: A complete application package includes the online application, resume, and CMS required documents. Please carefully review the full job announcement to include the "Required Documents" and "How to Apply" sections. Failure to submit the online application, resume and CMS required documents, will result in you not being considered for employment.
Resident Counselor III - HRD/FSS
Housing Opportunity com job in Kensington, MD
Resident Counselor III:
The Housing Opportunities Commission of Montgomery County (HOC) was established in 1974 to better respond to the County's need for affordable housing. HOC is authorized to acquire, own, lease, and operate housing; to provide for the construction or renovation of housing; obtain financial assistance from any public or private source to assist its housing activities; and arrange for social services, resident services, and daycare.
Job Description:
The Resident Counselor III role at Housing Opportunities Commission will be responsible for providing case management, counseling and referral services to program participants. The Resident Counselor will support families in achieving self-sufficiency by conducting assessments, coordinating services and connecting them to education, employment, and training resources. This individual will be responsible for maintaining case records, monitoring progress and ensuring program compliance.
Job Duties
Provides case management, counseling and referral services to a minimum of 50 cases
Conduct skills assessments using software package and assist program participants with establishing long and short term goals
Provide participants with education/job training resources and job readiness skills
Identify, coordinate services and monitor monthly progress towards participant self-sufficiency goals
Complete and submit weekly report on activities and services provided to families
Recruit new participants to achieve and maintain 100% program utilization rate
Minimum Qualifications:
Experience
At least three years of experience in development services or case management
Education:
Requires Bachelor's degree in Social Work, Counseling or related field (MSW preferred)
An equivalent combination of education and experience may be accepted.
Low income residents in Montgomery County with the above qualifications are encouraged to apply.
Certification:
Must obtain Family Self Sufficiency Certification within six months of hire
Knowledge, Skills and Abilities
Must possess excellent oral and written communication skills.
Must have the ability to relate well to people of diverse backgrounds and cultures
Must have good computer skills (Word and Excel)
Must have a valid driver's license, good driving record and vehicle is required
*Grade 20 Min: $60,399/ Mid:$79,543 / Max: $98,687
| | Salary determined by departmental budget- Offer commensurate with experience
HOC is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. HOC promotes a drug-free workplace.
HOC conducts criminal background checks, employment reference checks, and where applicable, reviews driving records in determining suitability for employment. Selected applicants will be required to submit to pre-employment drug and alcohol screening. Employment is contingent upon drug and alcohol test results.
Auto-ApplyAssistant Director Asset Management
Housing Commission of Anne Arundel County job in Glen Burnie, MD
Under supervision of the Director, the Assistant Director is responsible for the maintenance of physical structures, properties and equipment, and is responsible for the overall management of conventional public housing rental properties of the Commission.
Essential Duties and Responsibilities
Supervises, directs, and evaluates assigned personnel, processing employee concerns and problems, directing work, counseling, disciplining, and completing employee performance appraisals; administers grievances and discipline in accordance with personnel policy.
Plans and schedules all routine and planned maintenance functions for all physical structures, grounds, and equipment.
Identifies all repairs and improvements needed for budgeting and modernization purposes.
Prepares various reports, statistical reports, memos, correspondence, etc. as needed.
Oversees the daily activities of the Property Management site staff; identifies staffing needs of department; interprets and implements new regulations and other directives as required; ensures goals and objectives are met and that the work flow is smooth and efficient.
Conduct inspections of the communities' landscape to make recommendations on removal and planting of new shrubbery and trees.
Maintains the landscaping contract for mowing/plantings/mulching/leaf removal throughout all offices and communities.
Attend inspections as needed.
Assists with EH&S response, follow-up.
Performs quality control on all site work orders, key boxes, site files, inventory, vacant units, Maintenance staff and Management duties on a monthly basis.
Perform Monthly Community, Vehicle and Maintenance Shop inspections.
Training/communication for inspection preparation for site staff, operations and compliance personnel.
Tracking scores and communication of results; and tracking of future (projected) inspections.
Makes recommendations to the Director of Property Management regarding Maintenance Services and Property Management.
Reviews the Site Technical Manuals and makes recommendations for updates or changes.
Assist as necessary in decisions as to work requiring outside contractor; inspects contracted work for quality.
Oversees the preventative maintenance schedule to ensure monthly entry, follow-up and additional systems to be added.
Inspects the progress and quality of work by contractors to insure consistency and compliance with mandated practices and technical specifications. Monitors contractor/subcontractor Federal Labor Standards Compliance as prescribed by HUD Handbook 1344.17. This also includes HCAAC Procurement Policy as set forth in the Commission's Procurement Handbook.
Resolves disputes and claims with contractors, vendors, suppliers, and residents.
Procures architectural and engineering services as needed.
Maintains files and filing systems.
Reviews and monitors work order and vacancy reports daily for all communities.
Communicate program updates to properties, ensure adherence through follow-up, training and quality assurance review through Compliance Updates, agency updates and email correspondence.
Provide staff support and oversight for LIHTC program rules through quality assurance processes.
Move-in Audits - review files per established protocols, tracking, follow up to ensure adherence to procedures and regulations and identify errors and/or missing documentation.
Recertification Audits - review files per established protocols, tracking, follow up to ensure adherence to procedures and regulations, and identify errors and/or missing documentation.
Monitor and report current and past due recertifications.
Field incoming inquiries from site staff with questions directly related to income and asset eligibility, legal rents, and property-specific compliance requirements.
Follow up with staff on file audits to make sure corrections have been completed. Keep a log of files audited and files to be audited.
Reviews and monitors accounts receivable, re-exam listings and legal case entry each month for all communities
Plans, directs, and coordinates the Property Management staff in efforts to remove snow in inclement weather.
Performs a physical needs assessment of all HCAAC properties and prepares report for public/staff comment.
Manages and reviews all contracts with the Property Management Department and makes recommendations for additions or changes.
Attends and assists with the yearly Capital Fund Program to the public through a series of site meeting and public hearings.
Assists in interpreting an annual survey of all residents concerning their view of modernization needs within the Commission.
Attends, leads, and participates in meetings with residents and other interested interest groups, as necessary.
Interacts with other government/private agencies.
Assist on-site Property Management staff with day-to-day operations as needed.
Performs other related essential duties as required.
Minimum Training and Experience Required to Perform Essential Duties and Responsibilities
High school diploma or GED; supplemented by technical training/knowledge in HVAC, electrical wiring, and related fields plus five to ten years' relevant work experience; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job.
Special Requirements
Low Income Housing Tax Credit Certification Required
Valid driver's license is required
Minimum Physical and Mental Abilities Required to Perform Essential Job Functions
Physical Requirements
Ability to operate a variety of automated office machines including typewriter, calculator, copier, computer, telephone system, fax machine, etc.
Ability to utilize departmental tools, equipment, and vehicles including trucks, electrical testing meters, inspection/testing materials, plows, etc.
Ability to exert physical effort in light to moderate work involving lifting, carrying, pushing, and pulling; ability to stoop, kneel, crouch, and crawl; ability to climb and balance; tasks require visual perception and discrimination.
Supervisory Responsibilities
Ability to assign, review, plan and coordinate the work of employees.
Ability to evaluate employee job performance.
Ability to provide instruction and training and to respond to employee problems.
Ability to approve the discipline or discharge of an employee.
Ability to approve the selection, promotion or transfer of an employee.
Must be Tax Credit Certified
Mathematical Ability
Ability to perform addition, subtraction, multiplication and division; ability to calculate decimals and percentages; may include ability to perform mathematical operations with fractions; may include ability to compute discount, interest, profit and loss, ratio and proportion; may include ability to calculate surface areas, volumes, weights, and measures.
Language Ability and Interpersonal Communication
Ability to comprehend and correctly use a variety of informational documents including vacancy analysis reports, employee productivity reports, priority summary reports, work orders, billing invoices, vehicle maintenance reports, budget reports, and other reports and records.
Ability to comprehend a variety of reference books and manuals including blueprints, personnel policy, operational manuals, site maps/drawings, safety manuals, codes, regulations,
Thomas Register, Sweet Catalog
, electrical drawings, HVAC manuals/diagrams, etc.
Ability to prepare maintenance reports, PHAS reports, performance reports, statistical reports, memorandum, correspondence, and other job related documents using prescribed format and conforming to all rules of punctuation, grammar, diction and style.
Ability to accurately record and deliver information, meet deadlines, and maintain confidentiality of restricted information.
Ability to use and interpret engineering, mechanical, electrical, and personnel terminology and language
Ability to perceive and discriminate colors, sounds, textures, and odors.
Ability to use independent judgment, common sense, and principles of influence in the performance of tasks
Ability to work under stressful conditions, to respond immediately to crisis situations, and to balance priorities within and between offices/departments
Ability to maintain personal composure and tactfully handle difficult situations and interpret questions correctly; ability to behave in a friendly, understanding, helpful, and professional manner with clients/customers, coworkers, supervisors, subordinates, and the general public.
Ability to manage and direct a group of workers; ability to supervise, counsel and mediate; ability to persuade, convince, influence and train others; ability to advise and interpret on the application of policies, procedures and standards to specific situations; ability to explain, demonstrate and clarify to others within well-established policies, procedures and standards.
Ability to communicate effectively with Executive Director, Deputy Directors, other Commission Directors, contractors, vendors, utility company's representatives, law enforcement personnel, fire department personnel, other County personnel, and the general public verbally and in writing.
Ability to utilize departmental tools, equipment, and vehicles including trucks, electrical testing meters, inspection/testing materials, etc.
Environmental Adaptability
Ability to work effectively in an office environment
Essential functions are regularly performed without exposure to adverse environmental conditions however, precautions should be taken to safeguard self and others is situations such as inspections, working with and around electric current, machinery, unfamiliar places, etc.
The Housing Commission of Anne Arundel County is an Equal Opportunity Employer. In compliance with the Americans With Disabilities Act, the Housing Commission of Anne Arundel County will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective employees and incumbents to discuss potential accommodations with the employer.
Auto-ApplyApplications Development Supervisor
Housing Opportunity com job in Kensington, MD
Applications Development Supervisor
The Housing Opportunities Commission of Montgomery County (HOC) was established in 1974 to better respond to the County's need for affordable housing. HOC is authorized to acquire, own, lease, and operate housing; to provide for the construction or renovation of housing; obtain financial assistance from any public or private source to assist its housing activities; and arrange for social services, resident services, and daycare.
Job Description:
The Applications Development Supervisor is a professional position that supervises and coordinates the development and maintenance of HOC Information Technology software. The position is responsible for assisting with developing, implementing, installing, and properly operating all HOC software applications. The incumbent regularly consults with management and high-end users to analyze information system needs, and functional operations and determine the scope and priority of current and planned projects. This position supervises and provides technical leadership and assistance to a team of programmers and data analysts; it is also responsible for planning, assigning, and directing work, appraising performance, and resolving concerns.
EXAMPLE OF DUTIES:
Deploy solutions to cloud-based environments.
Control all aspects of work assigned within agency objectives and available resources, in consultation with the supervisor.
Use creative problem-solving skills to meet agency needs by applying principles and best practices in data information management.
Ensure data accuracy, security, and legal and regulatory compliance.
Plan, oversee, and implement existing and planned network/cloud systems.
Provide training and support to agency users.
Develop short and long-range goals for systems development, integration, and software purchases.
Participate in departmental budget development.
Coordinate with employees at all levels within the agency, contractors, vendors, and network staff.
Obtain technical assistance for data information needs and problem-solving.
Meet periodically with third-party management companies, IT vendors, suppliers, and government entities to discuss data needs and implement solutions or develop system integrations.
MINIMUM QUALIFICATIONS:
Experience:
At least four years (4) of IT experience in progressively responsible software development positions, including experience in database analysis and maintenance to administer large database applications.
Experience with Yardi Systems is required.
At least two years (2) of Supervisory experience.
Experience with software development lifecycle tools and working knowledge of version control systems as well as familiarity with diagramming and flowchart tools.
Experience in the design, development, and maintenance of application programs and cloud management (AWS/Azure).
Familiar with HTTP request/response flow and REST APIs.
Experience with ETL solutions and integration mapping and deployment across a multi-enterprise environment.
Education:
Graduation from an accredited college or university with a Bachelor's Degree in Computer Science, Information Systems.
Knowledge, Skills, and Abilities:
Extensive knowledge of cloud infrastructure technology and approaches, including architectural perspectives.
Knowledge of Linux operating systems and administration is a plus.
Knowledge of the principles and practices of the computer science field.
Knowledge of relevant system and database software, programming languages, and system administration.
Knowledge of workflow and development tools such as Confluence, Bitbucket, or GitHub is a plus.
Exceptional analytical and problem-solving skills.
Excellent interpersonal, communication, and collaboration skills
Great organizational and time management skills.
Ability to manage and supervise a team of application analysts, data analysts, and programmers.
Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
Ability to communicate complex ideas verbally and in writing.
Ability to write reports, business correspondence, and procedure manuals.
Ability to analyze and solve business problems through the use of information technologies.
Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
Ability to gain information on new technology and apply it to HOC needs.
*Grade 28: Min: $84,099/ Mid: $113,407 / Max: $147,354 | | Salary determined by departmental budget- Offer commensurate with experience
An equivalent combination of education and experience may be accepted. Low income residents in Montgomery County with the above qualifications are encouraged to apply.
HOC is an equal-opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. HOC promotes a drug-free workplace.
HOC conducts criminal background checks, employment reference checks, and where applicable, reviews driving records to determine employment suitability. Selected applicants will be required to submit to pre-employment drug and alcohol screening. Employment is contingent upon drug and alcohol test results.
Auto-ApplyHousing Specialist I
Housing Opportunity com job in Gaithersburg, MD
The Housing Opportunities Commission of Montgomery County (HOC) was established in 1974 to better respond to the County's need for affordable housing. HOC is authorized to acquire, own, lease, and operate housing; to provide for the construction or renovation of housing; obtain financial assistance from any public or private source to assist its housing activities; and arrange for social services, resident services, and daycare.
Job Description:
This position supports the leasing and recertification activities of HOC's Opportunity Housing, Project-Based Rental Assistance, Tax Credit, and other affordable housing programs. Duties include determining eligibility of program participants, processing applications and performing re-certifications.
Incumbent will interview, certify and re-certify applicants and tenants, coordinate move-ins and transfers with the Property Managers, and orient applicants to program rules and responsibilities. The employee is given overall program objectives and priorities, and is expected to carry out daily activities, such as recertifying and updating family income.
The work consists of several related steps and is planned and carried out independently with the employee selecting the appropriate methods to accomplish the work. Duties also include preparing reports and responding to telephone and walk- in inquiries.
An employee in this class requires knowledge of Federal, State and local laws, and the rules and regulations of subsidized housing program guidelines. The employee applies the appropriate guideline reference to specific cases.
Contacts are employees within and outside the organization which includes individuals such as landlords, property owners, and social service agencies. The employee uses highly developed communication skills in presenting ideas and technical information. Assistance with housing needs is provided to clients on an ongoing basis and is normally short-term in nature, with appropriate referrals made to counselors or social service agencies.
The work environment is the normal office setting, and involves periods of sitting while using hands and fingers to operate a computer keyboard while performing assigned tasks. Some exposure to aggressive or abusive behavior of clients may be encountered. The employee's work has a direct bearing on the effectiveness of the housing program and the quality of services provided to clients.
EXAMPLES OF DUTIES:
Interview, certify and recertify families.
Respond to inquiries from applicants and tenants.
Coordinate applicant move-ins and resident transfers with appropriate staff.
Orient applicants and tenants to HOC rules and community regulations.
Prepare reports as required by the supervisor.
Perform other related duties as assigned.
*Note: This position is currently not eligible for telework*
Minimum Qualifications
Experience:
At least two years' experience certifying participants in a federally subsidized affordable housing program (Housing Choice Voucher, Tax Credit or other subsidized housing program). Applicant with current HCCP, COS and or LIHTC certifications preferred.
Education:
Associate's degree higher in Social Work, Business Administration, Public Administration or related field.
An equivalent combination of education and experience may be accepted.
Licenses and Certifications:
Certification for the Low Income Housing Tax Credit (LIHTC) Program is required. Individuals must have passed or will pass within six (6) months of hire the LIHTC Program regulations certification exam.
Knowledge, Skills & Abilities:
Knowledge of, or the ability to acquire knowledge of, subsidized housing program guidelines and federal, state and local landlord-tenant laws is necessary.
Interviewing and counseling skills.
Ability to use computer software (Word, Excel and Power Point).
Ability to communicate well with a variety of audiences and strong customer service skills required.
Good math skills.
Previous property management, marketing and training experience helpful.
Foreign language ability desirable.
* Salary Range: Grade 17- Min: $53,482 - Mid: $69,872 Max: $86,263 | Salary determined by departmental budget- Offer commensurate with experience
HOC is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. HOC promotes a drug-free workplace.
HOC conducts criminal background checks, employment reference checks, and where applicable, reviews driving records in determining suitability for employment. Selected applicants will be required to submit to pre-employment drug and alcohol screening. Employment is contingent upon drug and alcohol test results.
Auto-ApplyHuman Resources and Labor Relations Manager
Housing Opportunity com job in Kensington, MD
Human Resources & Labor Relations Manager:
The Housing Opportunities Commission of Montgomery County (HOC) was established in 1974 to better respond to the County's need for affordable housing. HOC is authorized to acquire, own, lease, and operate housing; to provide for the construction or renovation of housing; obtain financial assistance from any public or private source to assist its housing activities; and arrange for social services, resident services, and daycare.
Job Description:
This is an advanced-level Human Resources management staff position providing professional personnel services in all aspects of the department and functional program areas to include employee engagement, labor relations, classification and compensation, employee benefits, employee relations and training.
Work in this class will deal with a variety of complex assignments that require extensive knowledge in all areas of Human Resources. This position will frequently have primary responsibility for the development of new projects or major modification to existing programs. Work is performed under general supervision and is governed by regulatory requirements, employment law, H.O.C.'s personnel policies, and Collective Bargaining Agreement(s) for represented and unrepresented staff members. The employee is required to handle a wide range of advanced level tasks that will frequently have an impact on the entire agency and the proper functioning of the Human Resources Office.
Principal contacts are with Human Resources staff to coordinate, plan, and execute services provided by the department and Executive Staff or employees to provide advice and guidance concerning Human Resources programs, applicable regulations, methods in handling employee problems. Contacts include Executive Staff members, representatives of Municipal County and Government Employees Organization (MCGEO), Montgomery County Office of Human Resources and Board of Investment Trustees, other government agencies or private sector companies to coordinate and agree upon the type of services to be provided to H.O.C. This position provides special assistance to the Vice President of Human Resources.
Example of Duties:
Administers Human Resources policies, programs and practices, with an emphasis on the benefits and compensation functions, Lead the development and execution of Human Resources goals, objectives, systems, and records; including the Human Resources Information System.
Insures that the Agency is in full compliance with applicable employment regulations and requirements. In addition, the position works closely with the Assist Vice President of human resources in developing, implementing and evaluating ongoing HR policies, programs, functions and activities. The position also assists with the safety efforts and acts as co-chair for the safety committee.
Manages employee relations issues through interpretation of personnel policies and Collective Bargaining Agreement(s); offer recommendations and guidance to directors, supervisors or employees in dealing with a specific problem; participation in most terminations of employees.
Assists in the development and implementation of compensation strategies and structures that align with agency goals. Oversee calculation, application and payroll processing of all general pay increases as approved by the Commission to include performance increments, Cost of Living Increases, equity adjustments, etc.
Oversees the administration of all employee benefit programs (i.e. retirement, medical coverage, deferred compensation, annual and sick leave) and ensure that all benefits information is properly communicated to employees act as liaison between the County and other employees when questions or problems occur.
Serves as the back up to the Talent Acquisition Manager in the administration and ongoing development of recruitment and hire processes, including oversight of all recruitment activities, ensure that the HOC hire process is properly followed for all selections, including posting, prescreening, background checks, reference checks, medical and driving checks, pre-employment drug screening etc. Make recommendations for offers of employment as required.
Manages the HOC Classification processes and ensure that positions are properly reviewed utilizing the Agency's classification system. Manage and maintain classification scoring and position attributes (represented/unrepresented, exempt/nonexempt) electronically, through the Human Resources Information System.
Develops, coordinates and oversees orientation programs for all newly hired employees and work with Training staff, Labor Relations staff and divisions to collaboratively develop training programs for the development of staff at all levels.
Collaborates with colleagues in the Payroll department to oversee Time and Attendance processes and information in order to maintain agency's compliance with applicable laws and policies of H.O.C. to include the payroll system, HOC personnel policies, CBA requirements, Family Medical Leave, Sick Leave, Worker's Compensation.
Monitors the Unemployment Compensation process and ensure HOC is represented at all hearings.
This is primarily a sedentary position and performed in an office environment with no significant hazards to the employee.
Performs other human resource-related duties as assigned.
Minimum Qualifications:
Experience :
At least five years of applicable professional experience in Human Resources administration in public or private sector or any equivalent combination of training and experience.
Education :
Graduation from an accredited college or university with a Bachelor's Degree in Public Administration, Business Administration, Public Finance or related field. An equivalent combination of education and experience may be substituted.
Knowledge, Skills and Abilities :
Considerable knowledge in at least three of the following areas: Wage Administration, Benefits Administration, Employee Relations, Recruitment, Training.
Knowledge of the laws, regulations, and court decisions relating to the field of Human Resources.
Ability to plan, coordinate and supervise the work of others.
Ability to communicate effectively both orally and in writing.
Ability to establish and maintain effective working relationships with a wide range of people.
Thorough knowledge of budgeting, program planning and evaluation.
Ability to organize and evaluate data, arrive at sound conclusions, and make appropriate recommendations.
Knowledge or ability to quickly acquire an understanding of H.O.C. programs.
* Grade 27- Min: $81,196/ Mid: $108,712/ Max: $136,229 | Salary determined by departmental budget - Offer commensurate with experience.
HOC is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. HOC promotes a drug-free workplace.
HOC conducts criminal background checks, employment reference checks, and where applicable, reviews driving records in determining suitability for employment. Selected applicants will be required to submit to pre-employment drug and alcohol screening. Employment is contingent upon drug and alcohol test results.
Auto-ApplyTemporary Housing Locator
Housing Opportunity com job in Kensington, MD
Temp. Housing Locator:
The Housing Opportunities Commission of Montgomery County (HOC) was established in 1974 to better respond to the County's need for affordable housing. HOC is authorized to acquire, own, lease, and operate housing; to provide for the construction or renovation of housing; obtain financial assistance from any public or private source to assist its housing activities; and arrange for social services, resident services, and daycare.
Job Description:
HOC's Resident Services Department strives to enhance the lives of HOC customers by coordinating and implementing a vast array of high-quality programs, services, and resources. Through collaborative partnerships with Montgomery County, the federal government, and various community-based organizations, Resident Services is able to offer comprehensive service coordination, impactful resident programs, and robust supportive housing services to individuals and families who reside in HOC owned-managed properties or receive HOC housing subsidies, as well as applicants on HOC's waitlist.
This position is responsible for managing all aspects of housing location for a case load of up to 20 homeless individuals/families referred by Montgomery County Continuum of Care or DHHS Services to End and Prevent Homelessness. Major components of the position include but are not limited to; locating housing, data entry/tracking, submitting rental applications and successfully placing individuals/families in affordable rental units. The incumbent will identify available rental units through a variety of community resources; establish positive working relationships with landlords; and link individuals and/or families to necessary supports in a timely fashion.
Duties and Responsibilities:
Identify housing opportunities within Montgomery County, Maryland through interactions with property trade associations, local housing departments, housing associations, real estate brokers and management firms, housing data bases, websites, and other resources.
Contact identified resources that can accommodate or are adaptable to meet the housing needs of referred clients.
Arrange transportation or transport clients engaged in housing search to available units as necessary.
Assist client and manage paperwork related to the rental process including completing applications, criminal record checks, security deposits, holding fees and other requirements and challenges imposed by landlords.
Advocate on behalf of the client and/or mediate disputes between the client and landlord.
Communicate regularly with clients via in person meetings, phone, text and email.
Make regular reports to the referring source on progress toward successful housing placement.
Interpret and explain written information to client and make referrals or provide for security deposits funds, moving and storage needs, basic furniture needs.
Input information into (HMIS) Homeless Management Information System.
Other duties as assigned.
Minimum Qualifications
Experience:
At least two years' experience in housing, subsidized housing programs, or property management.
Experience working with special subpopulations a plus; homeless, behavioral health or disabilities a plus
Education:
High school or equivalent and a minimum of 2 years' college or technical training.
Knowledge, Skills, and Abilities:
Knowledge of or the ability to acquire knowledge of program regulations and procedures.
Ability to communicate in a friendly and professional tone both orally and in writing.
Good interpersonal skills and the ability to interact well with people of varied backgrounds.
Organizational skills and ability to maintain orderly files, logs and records.
Ability to handle multiple tasks and the detail required by multiple cases in process simultaneously.
Valid driver's license, good driving record, and a reliable car.
Ability to use computer software such as Word andthe Homeless Management Information System.
*S
alary determined by departmental budget - Offer commensurate with experience
.*
HOC is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. HOC promotes a drug-free workplace.
HOC conducts criminal background checks, employment reference checks, and where applicable, reviews driving records in determining suitability for employment. Selected applicants will be required to submit to pre-employment drug and alcohol screening. Employment is contingent upon drug and alcohol test results.
Compliance Manger
Housing Opportunity com job in Gaithersburg, MD
Compliance Manager:
The Housing Opportunities Commission of Montgomery County (HOC) was established in 1974 to better respond to the County's need for affordable housing. HOC is authorized to acquire, own, lease, and operate housing; to provide for the construction or renovation of housing; obtain financial assistance from any public or private source to assist its housing activities; and arrange for social services, resident services and daycare.
Job Description:
The Compliance Manager is a managerial-level professional position responsible for directing, planning, implementing and evaluating the services and activities of the Property Management Compliance team for the HOC managed properties. This includes policy development and direct supervision of Property Management Compliance team.
The incumbent works with the Property Management division to create processes/policies, implement and optimize processes/policies for the Property Management Compliance team that ensure a best-in-class customer experience for the customers of Housing Opportunities Commission. This position will also establish and track the appropriate metrics to ensure direct reports are meeting their deliverables and find opportunities for improvements. In performing the duties, the employee is required to investigate research, analyze and make recommendations to leadership based on the information and data.
Responsibilities:
Oversee the certification and recertification processes, placement and administration of housing programs.
Manage and direct marketing, application & screening processes for compliance activities.
Prepare certification related analyses and reports as required.
Ensure that processes, tools, trainings and systems are developed and maintained to support the division.
Administer housing policies and procedures, such as ACOP, transfer policies, tenant selection plans and grievance procedures.
Supervise the scattered sites Housing Specialists performing initial, annual and interim recertification as well as administrative staff.
Ensure ongoing program compliance for all affordable housing programs and respond to management reviews and auditor's requests for data. Develop and implement corrective action plans.
Oversee the submission of updated Rent Schedules to HUD for Project-Based Section 8 properties and the implementation of Gross Rent Changes.
Conduct and coordinate investigations with staff regarding potential lease violations and fraud issues.
Maintain updated knowledge of housing programs regulations, obtaining necessary certifications and ensuring that staff is appropriately trained and certified as necessary.
Identify, analyze and develop recommendations to address problems and issues associated with HOC housing programs and services, and communicate issues and concerns to the Division Director.
Monitor adequacy of a central pool of applicants for placement in affordable housing programs including but not limited to Project-Based Section 8 (also known as Project-Based Rental Assistance), Low Income Housing Tax Credit, HOME, HIF, MPDU, Risk Share and units with Project-Based Vouchers
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Job Competencies:
Knowledge of Federal, State and local laws and regulations pertaining to subsidized housing.
Demonstrated experience with various computer software including MS Office, MS Excel and Yardi or other affordable housing software.
Good communications skills, both oral and written, and the ability to speak effectively in public.
Good interpersonal skills and the ability to interact with people of varied backgrounds.
Ability to promote and maintain good working relationships with management, staff and representatives.
Education:
Graduation from an accredited college or university with a Bachelor's Social Sciences, Business Administration or related field, Master's degree preferred.
An equivalent combination of education and experience may be accepted.
Low income residents in Montgomery County with the above qualifications are encouraged to apply.
Experience:
At least five (5) years of experience in Affordable Housing Compliance
At least two 2 years of supervisory level experience
Low Income Housing Tax Credit Certification will be required within the initial 6 months of employment.
Technical Skills:
To perform this job successfully, an individual should have knowledge of personal computer and software such as (MS Word, and MS Outlook); and must be able to learn other computer software programs as required by assigned tasks.
Physical Demands:
The work requires no unusual physical demands. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently required to sit and talk or listen. The employee is occasionally required to stand and walk. The employee may occasionally lift and/or move up to 25 pounds.
Work Environment:
The work is performed in the normal office setting and meeting and conference rooms. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
* Grade 25 - Min: $74,529 / Mid: $99,345 / Max: $124,160 | Salary determined by departmental budget - Offer commensurate with experience
.
HOC is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. HOC promotes a drug-free workplace.
HOC conducts criminal background checks, employment reference checks, and where applicable, reviews driving records in determining suitability for employment. Selected applicants will be required to submit to pre-employment drug and alcohol screening. Employment is contingent upon drug and alcohol test results.
Auto-ApplyAssistant Program Specialist (Temp)
Housing Opportunity com job in Kensington, MD
Assistant Program Specialist
The Housing Opportunities Commission of Montgomery County (HOC) was established in 1974 to better respond to the County's need for affordable housing. HOC is authorized to acquire, own, lease, and operate housing; to provide for the construction or renovation of housing; obtain financial assistance from any public or private source to assist its housing activities; and arrange for social services, resident services, and daycare.
Job Description:
HOC's Resident Services Department strives to enhance the lives of HOC customers by coordinating and implementing a vast array of high-quality programs, services, and resources. Through collaborative partnerships with Montgomery County, the federal government, and various community-based organizations, Resident Services is able to offer comprehensive service coordination, impactful resident programs, and robust supportive housing services to individuals and families who reside in HOC owned-managed properties or receive HOC housing subsidies, as well as applicants on HOC's waitlist.
This is a request to assist with Special Projects of leasing up new applicants. Assist with the Administrative tasks such as data entry, electronic organizational files of the Recordation Programs, specifically, Move-Up, Community Choice Homes and Youth Bridge Programs. Providing statistical demographic information for all of the participants of the Program. Cleaning up duplicate files in YARDI. Review files for consistent documents. Monthly Report Submissions. Recertifications and Interims.
Responsibilities:
Interview, certify, and recertify families
Negotiate rent amounts with landlords
Provide customer service to internal and external customers
Market the housing choice voucher program
Respond to inquiries from applicants and tenants
Coordinate applicant move-ins and resident transfers with appropriate staff
Orient applicants and tenants to HOC rules and community regulations
Prepare reports as required by the supervisor
Prepare reports in accordance with mandated deadlines
Monitor clients for compliance
Perform other related duties as assigned
Incumbent must have transportation as this position may require travel between multiple offices
Minimum Qualifications
Experience:
At least two (2) years' experience certifying participants in federally subsidized affordable housing programs, such as Housing Choice Voucher, Tax Credit of other subsidized housing program
Education:
Bachelor's degree from an accredited college or university in Public Administration, Sociology, Government or related field
An equivalent combination of education and experience may be substituted
Knowledge, Skills & Abilities:
Knowledge of, or the ability to acquire knowledge of, subsidized housing program guidelines and federal, state, and local landlord-tenant laws are necessary. ∙ Interviewing and counseling skills
Ability to use computer software (Word, Excel, and PowerPoint)
Ability to communicate well with a variety of audiences and strong customer service skills required
Proficiency in performing accurate calculations and data analysis
Previous property management, marketing, and training experience helpful
Foreign language ability is preferred
*S
alary determined by departmental budget - Offer commensurate with experience
.*
HOC is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. HOC promotes a drug-free workplace.
HOC conducts criminal background checks, employment reference checks, and, where applicable, reviews driving records in determining suitability for employment. Selected applicants will be required to submit to pre-employment drug and alcohol screening. Employment is contingent upon drug and alcohol test results.
Inspections Program Assistant I
Housing Opportunity com job in Gaithersburg, MD
Inspections Program Assistant I:
The Housing Opportunities Commission of Montgomery County (HOC) was established in 1974 to better respond to the County's need for affordable housing. HOC is authorized to acquire, own, lease, and operate housing; to provide for the construction or renovation of housing; obtain financial assistance from any public or private source to assist its housing activities; and arrange for social services, resident services, and daycare.
Job Description:
The Housing Opportunities Commission of Montgomery County (HOC) is seeking an Inspections Program Assistant to support the agency's inspection and abatement processes. This position is responsible for providing prompt, professional customer service to tenants, landlords, vendors, and staff while maintaining accurate documentation in Yardi and CRM systems. The Inspections Program Assistant manages daily inspection, abatement, and termination workflows, ensures compliance with deadlines and policies, and coordinated inboxes and requests to support timely follow-up and efficient program operations.
Job Duties
Deliver prompt, professional service to tenants, landlords, vendors and staff.
Respond to inquiries within 24-48 hours and maintain accurate documentation in Yardi and CRM
Manage daily inspection, abatement, and termination workflows
Generate and send required notices, verify data accuracy, and ensure compliance with deadlines and policies
Monitor RFTA and inspection inboxes, assign and track incoming requests, and re-route items as needed for timely follow up
Minimum Qualifications:
Experience
At least one (1) years of experience in administrative, program, or housing-related experience
Education:
Requires high school Diploma
An equivalent combination of education and experience may be accepted.
Low income residents in Montgomery County with the above qualifications are encouraged to apply.
Knowledge, Skills and Abilities
Strong computer skills (Yardi, Google Suite, Outlook, Aodocs experience preferred)
Excellent organizational and time management skills
Strong written and verbal communication skills
Ability to handle sensitive information confidentially
Commitment to HOC's mission and values
*Grade 14 Min: $47,854/ Mid:$61,842 / Max: $75,829
| | Salary determined by departmental budget- Offer commensurate with experience
HOC is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. HOC promotes a drug-free workplace.
HOC conducts criminal background checks, employment reference checks, and where applicable, reviews driving records in determining suitability for employment. Selected applicants will be required to submit to pre-employment drug and alcohol screening. Employment is contingent upon drug and alcohol test results.
Events Specialist
Housing Opportunity com job in Gaithersburg, MD
Event Specialist:
The Housing Opportunities Commission of Montgomery County (HOC) was established in 1974 to better respond to the County's need for affordable housing. HOC is authorized to acquire, own, lease, and operate housing; to provide for the construction or renovation of housing; obtain financial assistance from any public or private source to assist its housing activities; and arrange for social services, resident services, and daycare.
Job Description:
The Event Specialist is a unique role that works as member of two-person team to assist in planning, coordinating, and implementing upwards of 20 agency events per year. Reporting to the Events Manager, the Event Specialist is involved with every aspect of the planning process from conducting inventory, assisting with event set up and breakdown, coordinating with Information Technology and Facilities to support AV and equipment needs, procuring event décor, conducting outreach to vendors, etc. The Event Specialist will be responsible for assisting in revamping, organizing and ensuring a smooth warehouse inventory process to include moving heavy equipment (as required). The incumbent will also be instrumental in ensuring that all event and the associated planning tools (i.e., budget, run of show, events materials, etc.) are final and saved in a shared Google Drive.
Example of Duties:
Creating an inventory tracking system and ensuring warehouse equipment is properly inventoried, stored, cleaned (when needed), etc.
Picking up and/or delivering equipment, food, supplies and other event-related items and ensuring they are properly set up for the intended meeting or event.
Assisting with event setup and breakdown including developing name badges and cross-referencing guest and staff lists
Assisting with planning, coordinating and implementing a variety of events to include, but not limited to corporate events (e.g., groundbreakings, ribbon cuttings, fundraising galas, etc.), staff events (e.g., general staff meetings, staff appreciation events, cultural events, virtual learning series, etc.); community events (e.g., town hall meetings, computer distribution events, family-fun picnics, etc); and other events as assigned.
Recruiting, screening and placing staff volunteers to assist with events (as needed).
Liaising with various non-profit and public agencies for recruitment of venues, speakers, donations and other benefits to customers and staff within HOC.
Providing data input and maintenance reports as it relates to tracking event attendance, venue selections, guest speakers, etc.
Designing, distributing, and collecting evaluation forms to measure effectiveness and quality of events from an audience perspective.
Minimum Qualifications:
Experience:
At least two (2) years of event support or planning experience.
Education:
Bachelor's degree in Event Management, Hospitality, Human Services, Public Affairs, or related field (preferred).
An equivalent combination of education and experience may be accepted. Low-income residents in Montgomery County with the above qualifications are encouraged to apply.
Knowledge Skills and Abilities:
Proficient in Google Suites and Microsoft Office Suites (Word and Excel).
Excellent project management and problem solving skills.
Excellent oral and written communication skills.
Strong organizational skills with the ability to manage multiple projects simultaneously and prioritize effectively to manage event requirements and meet deadlines.
Must be willing to work flexible hours, including some evenings and weekends.
Must have the ability to relate with people from diverse backgrounds and cultures.
Must have the ability to work independently and exercise good judgment and discretion.
Ability to create/design innovative and engaging events.
Must be able to lift 50 lbs
Must have a good driving record and clearance to drive agency vehicles
* Grade 20 - Min: $60,399 / Mid: $79,543 / Max: $98,687 | Salary determined by departmental budget - Offer commensurate with experience.
HOC is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. HOC promotes a drug-free workplace.
HOC conducts criminal background checks, employment reference checks, and where applicable, reviews driving records in determining suitability for employment. Selected applicants will be required to submit to pre-employment drug and alcohol screening. Employment is contingent upon drug and alcohol test results.
General Maintenance Technician
Housing Commission of Anne Arundel County job in Glen Burnie, MD
Job Description
General Job Summary: Under supervision of the Property Manager and Onsite Maintenance Supervisor, the General Maintenance Technician performs a variety of routine and emergency maintenance tasks, during and after working hours, in the plumbing, carpentry, and electrical fields to maintain a safe and comfortable environment for the residents and employees of the Commission.
Essential Functions:
Perform routine/preventative maintenance on plumbing, electrical, HVAC, carpentry, etc.; change light bulbs, blinds and filters; clear clogged drains, etc.
Repair and/or replace appliances, gas/oil furnaces, electrical outlets, switches, light fixtures, plumbing fixtures, air conditioning units, electric heaters, locks, pipes, flooring, water heaters, etc.
Install and repair circuit breakers, motors, etc.
Repair windows, various carpentry tasks, replace drywall and framing as needed.
Inspect buildings, equipment, and systems to identify any issues.
Repair faulty equipment units and damaged structures.
Plan and schedule repairs.
Conduct periodic quality checks on equipment and systems to ensure everything is up to standard.
Maintain the inventory records for equipment and supplies.
Assist with snow removal.
Move furniture and equipment as needed or requested.
Make various types of delivers such as letters to residents, packages or appliances.
Maintain the grounds and perform various landscaping duties.
Trimming trees, bushes and shrubs; preventing and eliminating weeds.
Keeping grounds free from trash, litter, and debris, and maintain cleanliness and emptying trash receptacles.
Remove bulk trash as needed.
Assist with set-up and break down for special events.
Works in accordance with verbal or written instructions and works with supervisor or designee to prioritize assigned work requests.
Cleans tools
Perform other related duties as assigned.
Knowledge and Skills required:
High school diploma or GED; supplemented by vocational/technical training in general construction (carpentry), plumbing, wiring, HVAC, etc. plus one to two years relevant work experience; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job.
Must have a valid driver's license
Abilities Required:
Ability to comprehend and correctly use a variety of informational documents including work orders, vehicle maintenance reports, and other reports and records.
Ability to comprehend a variety of reference books and manuals including blueprints, schematic diagrams, etc.
Ability to prepare requisitions, mileage forms, memorandum, correspondence, and other job related documents using prescribed format and conforming to all rules of punctuation, grammar, diction and style.
Ability to accurately record and deliver information, meet deadlines, and maintain confidentiality of restricted information.
Ability to use and interpret mechanical, electrical, and general carpentry terminology and language
Ability to perceive and discriminate colors, sounds, odors, and shapes
Ability to use independent judgment, common sense, and principles of rational systems in the performance of tasks
Ability to work under stressful conditions, to respond immediately to crisis situations, and to balance priorities within and between offices/departments
Ability to maintain personal composure and tactfully handle difficult situations and interpret questions correctly; ability to behave in a friendly, understanding, helpful, and professional manner with clients/customers, coworkers, supervisors, and the general public.
Ability to advise and interpret the application of policies, procedures and standards to specific situations; ability to explain, demonstrate and clarify to others within well-established policies, procedures and standards.
Ability to communicate effectively with supervisors, Storekeeper, managers, Dispatcher, coworkers, tenants, and the general public verbally and in writing.
Must have reliable transportation for daily before and after-hour duties.
Typical Physical/Mental Demands and Working Conditions: While performing the duties of this job, the employee is regularly required to sit, stand, talk and hear. The employee frequently is required to walk, move up and down stairs, use hands and arms to handle, feel and reach, push, pull, bend, twist and lift up to 50 pounds. Read information, often in small print. Enter and locate information on a computer system or communication device. Write documents, reports etc. using a writing instrument (i.e. pencil, pen) or computer.
Operate a variety of automated office machines including typewriter, calculator, copier, computer, telephone system, fax machine, etc. Utilize departmental software including ECS and HUD software and others.
Manager- Single Family Programs (Mortgage Finance)
Housing Opportunity com job in Kensington, MD
Manager- Single Family Programs
The Housing Opportunities Commission of Montgomery County (HOC) was established in 1974 to better respond to the County's need for affordable housing. HOC is authorized to acquire, own, lease, and operate housing; to provide for the construction or renovation of housing; obtain financial assistance from any public or private source to assist its housing activities; and arrange for social services, resident services, and daycare.
Job Description:
The Single Family Programs, Manager is a senior-level professional position with responsibility for managing multifamily operations of the Housing Opportunities Commission of Montgomery County.
This position is responsible for supporting wealth creation in Montgomery County through HOC's Strategic Plan. The incumbent is responsible for managing the operations of the single-family program operations. The single-family operations include the management of the Mortgage Purchase Program, down payment assistance programs, and coordinating the activities with Compliance, Legal, and Finance.
The incumbent will have extensive knowledge of single-family mortgage programs, taxable and tax-exempt bond financing processes, and the underwriting and servicing of single-family mortgages. The incumbent will be responsible for the development and presentation of materials for various meetings, including but not limited to the Commission and committees of the Commission. The incumbent will be responsible for the preparation of quarterly and ad hoc reports as required.
Example of Duties:
Manage and oversee single-family operations of the Mortgage Finance Division, including interaction with internal and external stakeholders such as Trustee, Financial Advisor, Bond Counsel, Loan Servicers, Lenders, Realtors, HOC Staff, HOC Commissioners, local Government staff representatives, among others.
Supervise single-family personnel.
Develop and coordinate internal and external training and orientation programs related to HOC's single-family mortgage programs
Evaluate current and new applicants for HOCs Mortgage Purchase Program.
Responsible for the preparation of quarterly reports to the Commission.
Act as subject matter expert regarding single-family mortgage activities and programs, including mortgage-backed securities.
Minimum Qualifications:
Experience:
At least Ten years of progressively responsible experience in single-family mortgage operations, including underwriting, closing, and servicing, both in direct loans and mortgage-backed securities. Experience in mortgage finance with state and local finance agencies.
Education:
Graduation from an accredited college or university with a Bachelor's degree in either Finance, Investments or in a related field
An equivalent combination of education and experience may be accepted. Low-income residents in Montgomery County with the above qualifications are encouraged to apply.
Knowledge Skills and Abilities:
Knowledge of the various sources for financing real estate.
Knowledge of bonds and the bond market.
Knowledge of appraisal practices.
Knowledge of underwriting practices.
Knowledge of local, state and federal housing programs.
Ability to perform financial analysis, development and operating budgets of housing developments, and prepare and develop reports for the Commission or for storage of appropriate data.
Ability to plan and direct the activities of others.
Ability to communicate clearly both orally and in writing.
Ability to deal with people tactfully, effectively and equitably with people.
* Grade 28 - Min: $84,099 / Mid: $113,407 / Max: $142,716 | Salary determined by departmental budget - Offer commensurate with experience
.
HOC is an equal-opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. HOC promotes a drug-free workplace.
HOC conducts criminal background checks, employment reference checks, and where applicable, reviews driving records in determining suitability for employment. Selected applicants will be required to submit to pre-employment drug and alcohol screening. Employment is contingent upon drug and alcohol test results.
Supervisory Health Insurance Specialist
Bethesda, MD job
Apply Supervisory Health Insurance Specialist Department of Health and Human Services Centers for Medicare & Medicaid Services Center for Medicare (CM) Apply Print Share * * * * Save * This job is open to * Requirements * How you will be evaluated * Required documents
* How to apply
Summary
This position is located in the Department of Health & Human Services (HHS), Centers for Medicare & Medicaid Services (CMS), Center for Medicare (CM), Medicare Drug Benefit and C&D Data Group (FCHG).
As a Supervisory Health Insurance Specialist, GS-0107-15, you will serve as an advisor to the CM Director and other leaders on prescription drug issues.
Summary
This position is located in the Department of Health & Human Services (HHS), Centers for Medicare & Medicaid Services (CMS), Center for Medicare (CM), Medicare Drug Benefit and C&D Data Group (FCHG).
As a Supervisory Health Insurance Specialist, GS-0107-15, you will serve as an advisor to the CM Director and other leaders on prescription drug issues.
Overview
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Accepting applications
Open & closing dates
10/31/2025 to 11/06/2025
Salary $167,603 to - $195,200 per year Pay scale & grade GS 15
Location
1 vacancy in the following location:
Bethesda, MD
Remote job No Telework eligible Yes-as determined by the agency policy. Travel Required Occasional travel - You may be expected to travel up to 5% for this position. Relocation expenses reimbursed No Appointment type Permanent Work schedule Full-time Service Competitive
Promotion potential
15
Job family (Series)
* 0107 Health Insurance Administration
Supervisory status Yes Security clearance Not Required Drug test No Position sensitivity and risk Moderate Risk (MR)
Trust determination process
* Credentialing
* Suitability/Fitness
Financial disclosure Yes Bargaining unit status No
Announcement number CMS-CM-26-12805730-IT Control number 849203700
This job is open to
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Internal to an agency
Current federal employees of the hiring agency that posted the job announcement.
Career transition (CTAP, ICTAP, RPL)
Federal employees whose job, agency or department was eliminated and are eligible for priority over other applicants.
Clarification from the agency
Career Transition Assistance Plan Eligibles; OR Current Permanent Career and Career-Conditional Employees in CMS.
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Duties
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* Plans, organizes, and directs the analysis of major Part C and Part D policies, including those related to legislative changes.
* Serves as the Deputy Group Director and fully shares with the Group Director the programmatic and administrative responsibilities to direct, manage, and accomplish the goals and objectives of the organization.
* Serves as an expert resource and technical authority on Medicare prescription drug and quality measurement and improvement issues, policies, strategy, and analysis.
* Leads and directs projects to analyze key policy issues to support legislative, regulatory, policy, and operational initiatives.
* Plans work to be accomplished by subordinates, sets, and adjusts short-term priorities, and prepares schedules for completion of work.
Requirements
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Conditions of employment
* You must be a U.S. Citizen or National to apply for this position.
* You will be subject to a background and suitability investigation.
* Time-in-Grade restrictions apply.
Qualifications
ALL QUALIFICATION REQUIREMENTS MUST BE MET WITHIN 30 DAYS OF THE CLOSING DATE OF THIS ANNOUNCEMENT.
Your resume must include detailed information as it relates to the responsibilities and specialized experience for this position. Evidence of copying and pasting directly from the vacancy announcement without clearly documenting supplemental information to describe your experience will result in an ineligible rating. This will prevent you from receiving further consideration.
In order to qualify for the GS-15 , you must meet the following: You must demonstrate in your resume at least one year (52 weeks) of qualifying specialized experience equivalent to the GS-14 grade level in the Federal government, obtained in either the private or public sector, to include:
1. Performing supervisory duties to establish program policies and procedures for the Medicare prescription drug benefit (Part D) or health program quality measurement and improvement activities;
2. Overseeing the design, implementation, management, or improvement of the Medicare prescription drug program (Part D) policies, operations, or procedures;
3. Providing technical leadership in the development and implementation of Medicare prescription drug (Part D) and quality measurement and improvement policies, strategy, or analysis; AND
4. Communicating technical Medicare Part C or D information in a variety of formats such as regulations, guidance documents, briefing papers, presentations, or meetings.
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Time-in-Grade: To be eligible, current Federal employees must have served at least 52 weeks (one year) at the next lower grade level from the position/grade level(s) to which they are applying.
Click the following link to view the occupational questionnaire: ********************************************************
Education
This job does not have an education qualification requirement.
Additional information
Bargaining Unit Position: No
Tour of Duty: Flexible
Recruitment Incentive: Not Authorized
Relocation Incentive: Not Authorized
Financial Disclosure: Required
Workplace Flexibility at CMS: This position has a regular and recurring reporting requirement to the CMS office listed in this announcement. CMS offers flexible working arrangements and allows employees the opportunity to participate in alternative work schedules at the manager's discretion.
The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced federal employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit the required documentation and be rated well-qualified for this vacancy. Click here for a detailed description of the required supporting documents. A well-qualified applicant is one whose knowledge, skills and abilities clearly exceed the minimum qualification requirements of the position. Additional information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website at ******************************************************
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Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
Benefits
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A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
You will be evaluated based on how well you meet the qualifications listed in this vacancy announcement. Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), the responses you provide on the application questionnaire, and the results of the online assessments required for this position. Please follow all instructions carefully. Errors or omissions may affect your rating.
You will be assessed on the following competencies (knowledge, skills, abilities, and other characteristics):
* Attention to Detail
* Customer Service
* Decisiveness
* Flexibility
* Influencing/Negotiating
* Integrity/Honesty
* Interpersonal Skills
* Learning
* Reasoning
* Self-Management
* Stress Tolerance
* Teamwork
In order to be considered for this position, you must complete all required steps in the process. In addition to the application and application questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job.
Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on the online assessment may also result in your removal from consideration.
Benefits
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A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
Required documents
Required Documents
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To apply for this position, you must submit a complete Application Package which includes:
1. Resume showing relevant experience; cover letter optional. Your resume must indicate your citizenship and if you are registered for Selective Service if you are a male born after 12/31/59. Your resume must also list your work experience and education (if applicable) including the start and end dates (mm/yyyy) of each employment along with the number of hours worked per week. For work in the Federal service, you must include the series and grade level for the position(s). Your resume will be used to validate your responses to the assessment tool(s). For resume and application tips visit: **************************************************************************
2. CMS Required Documents (e.g., SF-50, DD-214, SF-15, etc.). Current CMS employees are REQUIRED to submit a copy of their most recent Notification of Personnel Action (SF-50) at the time of application. Additional documents may also be required to be considered for this vacancy announcement. Click here for a detailed description of the required documents. Failure to provide the required documentation WILL result in an ineligible rating OR non-consideration.
3. Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please click here to review the Procedures for Requesting a Reasonable Accommodation for Online Assessments.
PLEASE NOTE: A complete application package includes the online application, resume, and CMS required documents. Please carefully review the full job announcement to include the "Required Documents" and "How to Apply" sections. Failure to submit the online application, resume and CMS required documents, will result in you not being considered for employment.
How to Apply
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Please read the entire announcement and all the instructions before you begin an application. To apply and be considered for this position, you must complete all required questionnaires, assessments and submit all required documentation as specified in the How to Apply and Required Documents sections. The complete application package must be submitted by 11:59 PM (ET) on 11/06/2025.
IN DESCRIBING YOUR WORK EXPERIENCE AND/OR EDUCATION, PLEASE BE CLEAR AND SPECIFIC REGARDING YOUR EXPERIENCE OR EDUCATION. We strongly encourage applicants to utilize the USAJOBS resume builder in the creation of resumes. Determining length of general or specialized experience is dependent on the below information and failure to provide ALL information WILL result in a finding of ineligible.
* Official Position Title (include series and grade if Federal job)
* Duties (be specific in describing your duties)
* Employer's name and address
* Supervisor name and phone number
* Start and end dates by month and year (e.g. June 2007 to April 2008)
* Full-time or part-time status (include hours worked per week)
* Salary
The application process is as follows:
* Click the Apply button.
* Answer the questions presented in the application and attach all necessary supporting documentation.
* Click the Submit Application button prior to 11:59 PM (ET) on 11/06/2025.
* If you are required to complete any USA Hire Assessments, you will be notified after submitting your application. The notification will be provided in your application submission screen and via email. The notification will include your unique assessment access link to the USA Hire system and the completion deadline. Additionally, in USAJOBS you can click "Track this application" to return to your assessment completion notice.
* Access USA Hire using your unique assessment link. Access is granted through your USAJOBS login credentials.
* Review all instructions prior to beginning your assessments. You will have the opportunity to request a testing accommodation before beginning the assessments should you have a disability covered under the Rehabilitation Act of 1973 as amended.
* Set aside at least 3 hours to take the USA Hire Assessments; however, most applicants complete the assessments in less time. If you need to stop the assessments and continue later, you can re-use your unique assessment link.
* Your responses to the USA Hire Assessments will be reused for one year (in most cases) from the date you complete an assessment. If future applications you submit require completion of the same assessments, your responses will be automatically reused.
Visit the USA Hire Applicant Resource Center for practice assessments and assessment preparation resources at *****************************************
To update your application, including supporting documentation: During the announcement open period, return to your USAJOBS account, find your application record, and click Edit my application. This option will no longer be available once the announcement has closed.
To view the announcement status or your application status: Visit *************************************************** Your application status page is where you can view your application status, USA Hire assessment completion status, and review your notifications sent by the hiring agency regarding your application.
Commissioned Corps Officers (including Commissioned Corps professionally boarded applicants) who are interested in applying for this position must send their cover letter and professional resume (not PHS Curriculum Vitae) to ************************ in lieu of applying through this announcement. The resume should specifically explain how you are qualified for this position and draw specific attention to your skills and experiences that demonstrates these qualifications. Also, send any transcripts, licenses, or certifications as requested in this announcement. Please send all documents in 1 PDF file. In the subject line of your e-mail, include only the Job Announcement Number. In the body of your e-mail, include your current rank name and serial number. Failure to provide this information may impact your consideration for this position.
Additional selections may be made for similar positions across the Department of Health and Human Services (HHS) within the local commuting area(s)of the location identified in this announcement. By applying, you agree to have your application shared with any interested selecting official(s) at HHS. Clearance of CTAP/ICTAP will be applied for similar positions across HHS.
Agency contact information
CMS HR Inquiries
Email *********************** Address Center for Medicare
7500 Security Blvd
Woodlawn, MD 21244
US
Next steps
Based on your application and your responses to the application questionnaire, you may be presented with instructions on how to access the USA Hire system to complete the online assessments. The online assessments must be completed within 48 hours following the close of this announcement. You will have the opportunity to request a testing accommodation for the assessment should you have a disability covered under the Americans with Disabilities Act (ADA). Your assessment results will be kept on record for one year and used toward future positions for which you might apply that require the same assessments.
Within 30 business days of the closing date, 11/06/2025, you may check your status online by logging into your USAJOBS account (************************************ We will update your status after each key stage in the application process has been completed.
Fair and transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
Criminal history inquiries Equal Employment Opportunity (EEO) Policy
Financial suitability New employee probationary period
Privacy Act Reasonable accommodation policy
Selective Service Signature and false statements
Social security number request
Required Documents
Help
To apply for this position, you must submit a complete Application Package which includes:
1. Resume showing relevant experience; cover letter optional. Your resume must indicate your citizenship and if you are registered for Selective Service if you are a male born after 12/31/59. Your resume must also list your work experience and education (if applicable) including the start and end dates (mm/yyyy) of each employment along with the number of hours worked per week. For work in the Federal service, you must include the series and grade level for the position(s). Your resume will be used to validate your responses to the assessment tool(s). For resume and application tips visit: **************************************************************************
2. CMS Required Documents (e.g., SF-50, DD-214, SF-15, etc.). Current CMS employees are REQUIRED to submit a copy of their most recent Notification of Personnel Action (SF-50) at the time of application. Additional documents may also be required to be considered for this vacancy announcement. Click here for a detailed description of the required documents. Failure to provide the required documentation WILL result in an ineligible rating OR non-consideration.
3. Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please click here to review the Procedures for Requesting a Reasonable Accommodation for Online Assessments.
PLEASE NOTE: A complete application package includes the online application, resume, and CMS required documents. Please carefully review the full job announcement to include the "Required Documents" and "How to Apply" sections. Failure to submit the online application, resume and CMS required documents, will result in you not being considered for employment.