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Become A Housing Specialist

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Working As A Housing Specialist

  • Getting Information
  • Documenting/Recording Information
  • Organizing, Planning, and Prioritizing Work
  • Communicating with Supervisors, Peers, or Subordinates
  • Performing for or Working Directly with the Public
  • Deal with People

  • Unpleasant/Angry People

  • Stressful

  • $56,739

    Average Salary

What Does A Housing Specialist Do

Social and human service assistants provide client services, including support for families, in a wide variety of fields, such as psychology, rehabilitation, and social work. They assist other workers, such as social workers, and they help clients find benefits or community services.

Duties

Social and human service assistants typically do the following:

  • Help determine what type of aid their clients need
  • Work with clients and other professionals, such as social workers, to develop a treatment plan
  • Help clients find assistance with daily activities, such as eating and bathing
  • Research services, such as food stamps and Medicaid, that are available to their clients in their communities
  • Coordinate services provided to clients
  • Help clients complete paperwork to apply for assistance programs
  • Transport clients—for example, by driving them to appointments or to services within their community
  • Check in with clients to ensure that services are provided appropriately

Social and human service assistants have many job titles, including case work aide, clinical social work aide, family service assistant, social work assistant, addictions counselor assistant, and human service worker.

Social and human service assistants help clients to identify and obtain benefits and services. In addition to initially connecting clients with benefits or services, social and human service assistants may follow up with clients to ensure that they are receiving the intended services and that the services are meeting their needs. They work under the direction of social workers, psychologists, or other social and human service workers.

With children and families, social and human service assistants ensure that the children live in safe homes. They help parents get the resources, such as food stamps or childcare, they need to care for their children.

With the elderly, these workers help clients stay in their own homes and live under their own care whenever possible. Social and human service assistants may coordinate meal deliveries or find personal care aides to help with the clients’ day-to-day needs, such as running errands and bathing. In some cases, human service workers help look for residential care facilities, such as nursing homes.

For people with disabilities, social and human service assistants help find rehabilitation services that aid their clients. They may work with employers to make a job more accessible to people with disabilities. Some workers find personal care services to help clients with daily living activities, such as bathing and making meals.

For people with addictions, human service assistants find rehabilitation centers that meet their clients’ needs. They also may find support groups for people who are dependent on alcohol, drugs, gambling, or other substances or behaviors.

With veterans, assistants help people who have been discharged from the military adjust to civilian life. They help with practical needs, such as locating housing and finding ways to apply skills gained in the military to civilian jobs. They may also help their clients navigate the overwhelming number of services available to veterans.

For people with mental illnesses, social and human service assistants help clients find the appropriate resources to help them cope with their illness. They find self-help and support groups to provide their clients with an assistance network. In addition, they may find personal care services or group housing to help those with more severe mental illnesses care for themselves.

With immigrants, workers help clients adjust to living in a new country. They help the clients locate jobs and housing. They also may help them find programs that teach English, or they may find legal assistance to help immigrants get various administrative paperwork in order.

With former prison inmates, human service assistants find job training or placement programs to help clients reenter society. Human service assistants help former inmates find housing and connect with programs that help them start a new life for themselves.

With homeless people, assistants help clients meet their basic needs. They find temporary or permanent housing for their clients and locate places, such as soup kitchens, that provide meals. Human service assistants also may help homeless people find resources to address other problems they may have, such as joblessness.

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How To Become A Housing Specialist

Requirements for social and human service assistants vary, although they typically have at least a high school diploma and must complete a brief period of on-the-job training. Some employers prefer to hire workers who have additional education or experience.

Education

Although a high school diploma is typically required, some employers prefer to hire workers who have relevant work experience or education beyond high school. A certificate or an associate’s degree in a subject such as human services, gerontology (working with older adults), or social or behavioral science is common for workers entering this occupation.

Human service degree programs train students to observe and interview patients, carry out treatment plans, and handle people who are undergoing a crisis. Many programs include fieldwork to give students hands-on experience.

The level of education that social and human service assistants have completed often determines the responsibilities they are given. Those with a high school diploma are likely to do lower level work, such as helping clients fill out paperwork. Assistants with some college education may coordinate program activities or manage a group home.

Although postsecondary education is important, some employers may prefer or allow for applicants who have related work experience. In some cases, candidates may substitute such experience in place of postsecondary education. 

Training

Many social and human service assistants, particularly those without any postsecondary education, undergo a period of on-the-job training. Because such workers often are dealing with multiple clients from a wide variety of backgrounds, on-the-job training in case management helps prepare them to respond appropriately to the different needs and situations of their clients.

Advancement

For social and human service assistants, additional education is almost always necessary for advancement. In general, advancement to case management or social work jobs requires a bachelor’s or master’s degree in human services, counseling, rehabilitation, social work, or a related field.

Important Qualities

Communication skills. Social and human service assistants talk with clients about the challenges in their lives and assist them in getting help. These workers must be able to listen to their clients and to communicate the clients’ needs to organizations that can help them.

Compassion. Social and human service assistants often work with people who are in stressful and difficult situations. To develop strong relationships, they must have compassion and empathy for their clients.

Interpersonal skills. Social and human service assistants must make their clients feel comfortable discussing sensitive issues. Assistants also need to build relationships with other service providers to become familiar with all of the resources that are available in their communities.

Organizational skills. Social and human service assistants often must complete lots of paperwork and work with many different clients. They must be organized in order to ensure that the paperwork is filed properly and that clients are getting the help they need.

Problem-solving skills. Social and human service assistants help clients find solutions to their problems. They must be able to listen carefully to their clients’ needs and offer practical solutions.

Time-management skills. Social and human service assistants often work with many clients. They must manage their time effectively to ensure that their clients are getting the attention they need.

Some employers require a criminal background check. In some settings, workers need a valid driver’s license.

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Housing Specialist Jobs

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Housing Specialist Career Paths

Housing Specialist
Housing Coordinator Property Manager
Administrative Manager
6 Yearsyrs
Property Manager Facilities Manager Operations Manager
Assistant Vice President
7 Yearsyrs
Housing Coordinator Office Manager
Business Office Manager
8 Yearsyrs
Service Coordinator Recruiter Career Counselor
Career Manager
7 Yearsyrs
Office Manager Home Health Aid Licensed Practical Nurse
Case Manager
5 Yearsyrs
Property Manager Regional Manager Operations Manager
Chief Operating Officer
12 Yearsyrs
Program Manager General Manager Account Manager
Client Services Manager
7 Yearsyrs
Office Manager Case Manager Therapist
Clinical Director
9 Yearsyrs
Assistant Property Manager Property Manager
Communications Manager
6 Yearsyrs
Specialist Case Manager Social Worker
Director Of Social Services
6 Yearsyrs
Housing Case Manager Program Manager Program Director
Education Director
7 Yearsyrs
House Manager Service Coordinator Family Support Specialist
Family Case Manager
5 Yearsyrs
House Manager Security Officer Case Manager
Housing Case Manager
6 Yearsyrs
Program Director Home Health Aid Case Manager
Medical Case Manager
8 Yearsyrs
Assistant Property Manager Office Manager
Property Manager
6 Yearsyrs
Specialist Account Manager Sales Manager
Regional Manager
8 Yearsyrs
Service Coordinator Assistant Director Director Of Food And Beverage
Resident Manager
5 Yearsyrs
Housing Case Manager Substance Abuse Counselor Direct Support Professional
Residential Manager
5 Yearsyrs
Program Director Registered Nurse Case Manager
Senior Case Manager
5 Yearsyrs
Program Manager Product Manager Operations Manager
Service Director
10 Yearsyrs
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Do you work as a Housing Specialist?

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Do you work as a Housing Specialist?

Housing Specialist Demographics

Gender

Female

71.6%

Male

25.8%

Unknown

2.6%
Ethnicity

White

59.9%

Hispanic or Latino

17.7%

Black or African American

11.8%

Asian

7.0%

Unknown

3.5%
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Languages Spoken

Spanish

75.6%

French

7.4%

Portuguese

3.0%

Italian

3.0%

Chinese

1.5%

Russian

1.5%

Arabic

1.5%

German

0.7%

Cayuga

0.7%

Dutch

0.7%

Greek

0.7%

Hindi

0.7%

Tagalog

0.7%

Polish

0.7%

Thai

0.7%

Mandarin

0.7%
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Housing Specialist Education

Schools

University of Phoenix

20.1%

Liberty University

7.9%

Capella University

6.6%

Ashford University

5.7%

Strayer University

5.2%

College of New Rochelle

5.2%

Southern Illinois University Edwardsville

4.8%

University of Southern Mississippi

4.4%

Mercy College - Dobbs Ferry

3.9%

University of Wyoming

3.9%

New York University

3.5%

Troy University

3.5%

Metropolitan College of New York

3.5%

University of Illinois at Chicago

3.5%

National University

3.1%

University of Cincinnati

3.1%

Kent State University

3.1%

Walden University

3.1%

Kaplan University

3.1%

Grand Canyon University

3.1%
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Majors

Business

23.9%

Social Work

11.0%

Psychology

10.9%

Human Services

6.5%

Criminal Justice

5.7%

Sociology

4.4%

Public Administration

4.3%

Management

3.8%

Health Care Administration

3.1%

Human Resources Management

2.9%

School Counseling

2.8%

Education

2.7%

Accounting

2.7%

Political Science

2.5%

Communication

2.4%

Liberal Arts

2.2%

Counseling Psychology

2.2%

General Studies

2.0%

Mental Health Counseling

2.0%

Finance

2.0%
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Degrees

Bachelors

34.0%

Masters

26.3%

Other

20.9%

Associate

10.2%

Certificate

5.0%

Doctorate

1.9%

Diploma

1.2%

License

0.5%
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Top Skills for A Housing Specialist

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  1. Landlords
  2. HUD
  3. Voucher Program
You can check out examples of real life uses of top skills on resumes here:
  • Developed relationships with supportive housing providers and landlords.
  • Conducted briefing sessions to provide participants with information on Federal HUD regulations, policy and procedures.
  • Determine Eligibility for Permanent Supportive Housing Project Based Voucher Program Applicants.
  • Determined eligibility and type of quarters authorized for military members and DoD civilians in accordance with policies and procedures.
  • Maintain quality control/satisfaction records, constantly seeking new ways to improve customer service.

What is it like to work as a Housing Specialist

4.0

Housing Specialist

May 25, 2019 on Zippia

What was your job title?

Housing Specialist.. Show More

What do you like the most about working as Housing Specialist?

Finding permanent homes for families and seeing the kids faces when they find out they are leaving temporary shelter... Show More

What do you NOT like?

The pay and the notes and filing, Need an assistant.. Show More

How Would You Rate Working As a Housing Specialist?

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