Housing specialist job description

Part time: Monday – Friday, 8:00am – 2:00pm

Non-Exempt: $14.31/hour

The people we care for come from all walks of life, and so do we. We strive to diversify our workforce, not because it’s the right thing to do, but because it makes our agency stronger!

About Us

With a history stretching back more than 70 years, AccessCNY is continually growing and expanding our reach. Offering person-centered services that empower individuals of all ages and abilities to reach their full potential as part of our community. Our focus is supporting individuals by ways of residential housing, mental health and clinical services, and immersing our participants in community engagement. Working closely with the Office for People with Developmental Disabilities and the Office of Mental Health, we support 27 housing locations and 3 administrative buildings.

About the Role

We are looking for a proactive employee to provide necessary supports to eligible persons that promote success at the highest level of independence possible.

Responsibilities include:

• Understanding and adhering to all regulations, policies and procedures, including, but not limited to, Corporate Compliance, Personnel Policies, HIPPA, and Code of Conduct for Custodians of People with Special Needs
• Develop supportive relationships with individuals and get to know their unique capabilities, personality and potential
• Maintaining ongoing relationships with community residence staff to support individuals interested in exploring housing options
• Maintaining appropriate service, statistical, and financial records as required Promote independence in medication self-administration
• Providing situational counseling, benefits, entitlement counseling, and crisis intervention

Education & Experience:

High school diploma/GED required.

Knowledge, Skills & Abilities

Must have computer experience for documentation of services.

Conditions of Employment

Must possess a valid driver’s license and transportation necessary to meet program needs.

Did you know that AccessCNY offers great health, dental and vision insurance? Additionally we provide a 401(k) match upon hire, PTO, and 11 paid holidays.

Pay Range / Hourly Rate: TBD Revised: 12.01.2021 __________________________________________________________________________________________________________

Summar:

Under the direction of the Landlord Relations and Engagement Manager, the Housing Specialist will be responsible for research and development of viable housing stock list. S/he will provide linkages to private owners, landlords and property management companies in Southern California. This position will build relationships with property owners, conduct pre-inspection and gather required paperwork for financial assistance request submissions to Special Service for Groups (SSG) Fiscal Department.

Essential Function:

• Establish a housing network by developing links with landlord and property management companies;
• Create and management of available rental units (housing stock);
• Develop partnership with landlords and property management companies to give priority to HOPICS Rapid Re-Housing tenant referrals;
• Host informative workshops for landlords on topics such as but not limited to tenant relations, tenant and landlord rights, business development and guest speakers; and conduct pre inspections;
• S/he will maintain accurate documentation of service to clients in HMIS/Clarity;
• Outreach and develop working relationships with other agencies whose services will be beneficial to clients;
• Prepare project reports in accordance with funding requirements;
• Coordinate housing placement services and assist clients with a successful transition to stay housed;
• Maintain files/records on client services in compliance with HIPAA and other funding requirements for auditing purposes;
• Work collaboratively with DMH, DHS, CDC,LAHSA,HACLA and other outside agencies;
• S/he will assist in training and provide support to necessary staff, providers, and other project partners;
• The Housing Specialist will participate in all mandatory program and division meetings and trainings, as assigned by his/her supervision, assistant division director and division director;
• Prepare reports in accordance with program requirements and Division policies;
• Maintain files/records on client services in compliance with HIPAA,42 CFR part 2 and other funding requirements for audits purposes;
• Maintain appropriate boundaries; and adhere to SSG’s Code of ethics and HOPICS’ Core Values;
• Represent the Agency in a professional manner at meetings and community events;
• Regular attendance required;
• Other duties as needed.

Secondary Functions

Perform other duties as assigned by the Senior Management for Housing Services, Senior Manager for support Services and Evaluation and/or Division Director. Answer phones and route incoming calls.

Minimum Qualifications-Knowledge, Skills and Abilities Required:

• Bachelor degree in human service, business, marketing, communications, administration, or related fields with a minimum three (3) year job related experience in housing placement services and relationship building with landlords and property owners OR six year experience working in social service field; housing placement and developing housing networks.
• Working knowledge of Microsoft word, Excel, and other database programs. Accurate and concise documentation. Neat and professional appearance. Attention to detail and punctuality required. Ability to communicate effectively, both written and orally.
• Verification of Employment Eligibility and Background Clearance. TB test required Not more than (3) month prior to or (7) days after Date of Hire, and renewed annually thereafter), CPR and First Aid Certification required within 30 days of employment with company and valid Driver’s License and auto insurance required. Reliable transportation is required. Ability to communicate effectively, both written and orally. Experience working with homeless families and children, as well as an experience with placing homeless families into permanent housing.
• Pre-employment Covid19 test (Negative) 96 hours prior to start date.
• COVID-19 Vaccination Required: All new staff are required to be fully COVID-19 vaccinated and to submit vaccination record to the HR Department during new hire orientation.

Supervisory Responsibilities:

This position does not have any supervisory responsibilities.

Environmental Conditions (Working Condition):

Half the work week is spent on the outside of the office, in the field. Automobile travel is required. May be exposed to highly aggressive clients: must communicate with many sources including public paying agencies, courts and outside community agencies. Some evenings and weekends may be required. Sometimes noisy, loud and disruptive clients.

Physical Requirements:

The Housing Specialist typically spends time sitting, standing, typing, thinking, writing, driving, carrying (max.25 lbs.), listening, and speaking.

Mental Requirements:

This position will require the individual to be able to handle any/all of the following: constant distractions, interruptions, uncontrollable changes in priorities/work schedules: be able to process information, think and conceptualize.

Special Service for Groups is an Equal Opportunity/Affirmative Action Employer

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Molina Healthcare Services (HCS) works with members, providers and multidisciplinary team members to assess, facilitate, plan and coordinate an integrated delivery of care across the continuum, including behavioral health and long-term care, for members with high need potential. HCS staff work to ensure that patients progress toward desired outcomes with quality care that is medically appropriate and cost-effective based on the severity of illness and the site of service.
KNOWLEDGE/SKILLS/ABILITIES



Serves as a community-based housing specialist within Molina's Healthcare Services, Care Management department.
Assists with housing search and placement along with leveraging supportive services that will assist members at risk of homelessness with maintaining permanent housing and promoting self-sufficiency, including integration into the community.
Assists with advocacy efforts related to broad-based solutions to help reduce barriers for members to access affordable housing.
Assesses housing barriers of members experiencing homelessness to determine the member's housing and service needs, goals and eligibility.
Assists members with development of a strength-based, solution-focused individualized goal and action plan that promotes permanent housing and self-sufficiency.
Develops an effective, timely referral network for the member to help ensure ongoing direction and support as needed (e.g., community agencies for assistance with budget counseling and education).
Provides a resource for mediation and advocacy with landlords on the member's behalf to develop a workable plan to obtain and/or maintain housing.
Participates in housing collaborative and other housing outreach events with the purpose of expanding resource base.
Creates and maintains consistent communication channels, both verbal and written, between involved parties (e.g., tenant, landlord, referral source, collaborating agencies and public housing authorities).
Participates in the interdisciplinary care team (ICT) of members needing supportive housing services.
Provides information and referral assistance regarding available support from appropriate social service agencies and/or community programs by maintaining a housing resource guide.
Conducts proactive follow-up home visits to ensure stability and further progress towards member self-sufficiency, which may include support, advocacy, reducing isolation, listening, problem solving, and identification of resources to assist with reintegration of member into the community.
Collects and reports program data as required.
Supports members with connecting with and accessing resources to address Social Determinants of Health (SDoH).
50 - 80% local travel required.



JOB QUALIFICATIONS


Required Education


Bachelor's Degree (or equivalent combination of education and relevant experience in lieu of degree)


Required Experience



Minimum 2 years' experience working with underserved or special needs populations, with varied health, economic and educational circumstances.
Experience with affordable housing and/or related community resources and social services.
Knowledge of applicable state and federal guidelines/regulations (e.g., the Fair Housing Act and the rights of people with disabilities under Section 504 of the Rehabilitation Act of 1973).



Required License, Certification, Association


Must have valid driver's license with good driving record and be able to drive within applicable state or locality with reliable transportation.


Preferred Education


Bachelor's Degree in a human services or healthcare-related field.


Preferred Experience



Bilingual based on community need.
Familiarity with healthcare systems/processes, NCQA, and Interqual a plus.
Knowledge of community-specific culture.
Experience developing care/case management plans.




Preferred License, Certification, Association
Current Community Health Worker (CHW) Certification preferred (mandated in Ohio).
Medical Assistant Certification




To all current Molina employees: If you are interested in applying for this position, please apply through the intranet job listing.


Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V.


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