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Housing specialist skills for your resume and career

15 housing specialist skills for your resume and career
1. Landlords
Landlords are the people who own buildings or land to which they rent out to other people (tenants). A person who possesses an open lot is also known as a landlord as they rent out the land to other users.
- Conducted interviews to determine eligibility, reviewed documentation provided, calculated tenant/subsidy portions, sent correspondence to tenants and landlords.
- Obtain information to complete applications and analyze data to determine eligibility, mediation and resolve disputes between landlords and tenants.
3. Mental Health
Mental health is the state of wellbeing in which an individual can cope with the regular stresses and tensions of life, and can work productively without having any emotional or psychological breakdown. Mental health is essential for a person of any age and helps them make the right decisions in their life.
- Assisted with securing scattered-site apartments for qualifying individuals with a dual mental health/substance abuse diagnosis, in addition to homelessness.
- Provided clients with case management services and referrals to multidisciplinary resources to maximize their medical and mental health.
4. Housing Assistance
- Compiled and evaluated information received from the applicant and other sources and determined the applicant's eligibility to receive Housing Assistance.
- Assisted individual clients in completing forms and clarifying eligibility for housing assistance; verifies income and other information required for eligibility.
5. Veterans
- Introduced Veterans to Community resources and services available; maintained relationship with the Housing Authority and Community Resources.
- Provide supportive services to maintain retention of Veterans and prevent further homelessness.
6. Community Resources
Community resources are a set of resources that are used in the day to day life of people which improves their lifestyle in some way. People, sites or houses, and population assistance can come under the services offered by community resources.
- Functioned as housing program liaison with other community service organizations; and maintained active directory of community resources available to participants.
- Maintained current knowledge of and working relationships with community resources and social service providers.
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- Help individual with medical and psychological background, non-social abilities, and disability-related barriers to seek employment, housing and rehabilitation.
- Initiated and maintained strong working relationships with participants of housing construction and rehabilitation programs including contractors and construction industry representatives.
8. Crisis Intervention
- Provide daily case management/crisis intervention to consumers and assess mental and physical health.
- Provided crisis intervention when high-risk situations occurred.
9. Customer Service
Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.
- Provide property management and superior customer service that enhances the opportunity for affordable housing.
- Provided excellent customer service, documentation, attendance, and maintaining a positive attitude.
10. Affordable Housing
- Assisted clients in finding affordable housing opportunities and completed referrals to 24 hour co-occurring residential facilities and ACT Community Living.
- Performed administrative duties related to the operation and coordination of the affordable housing activities funded through federally funded block grants.
11. Data Entry
Data entry means entering data into a company's system with the help of a keyboard. A person responsible for entering data may also be asked to verify the authenticity of the data being entered. A person doing data entry must pay great attention to tiny details.
- Subject matter expert for contract preparation, data entry and eligibility review.
- Performed personal computer data entry tasks as instructed.
12. Mental Illness
- Provide peer counseling and housing consultation to individuals with severe mental illness and/or co-occurring substance use disorders.
- Case managed individuals with serious or persistent mental illnesses to live independently.
14. HMIS
- Provided and input vital statistics for the HMIS database for monitoring homelessness in Central Florida.
- Entered case notes into the HMIS system as required, regarding individual clients progress.
15. Supportive Services
Supportive services are provided to enhance the way of life for residents in order to achieve self-sufficiency. Services include transportation, childcare, food pantries, etc.
- Provided comprehensive case management and appropriate supportive services to develop a family specific housing plan to homeless families.
- Provided supportive services in a home-based setting.
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List of housing specialist skills to add to your resume

The most important skills for a housing specialist resume and required skills for a housing specialist to have include:
- Landlords
- Social Work
- Mental Health
- Housing Assistance
- Veterans
- Community Resources
- Rehabilitation
- Crisis Intervention
- Customer Service
- Affordable Housing
- Data Entry
- Mental Illness
- Social Security
- HMIS
- Supportive Services
- Compassion
- HUD
- Rental Assistance
- Substance Abuse
- Real Estate
- Supportive Housing
- DHS
- NYC
- Voucher Program
- Quality Standards
- Community Agencies
- Low-Income Families
- Mediation
- Homeless Individuals
- Independent Living
- Domestic Violence
- Money Management
- Technical Assistance
- Program Guidelines
- HRA
- Management System
- HAP
- HPD
- Homeless Clients
- Homeless Families
- Federal Regulations
- Program Rules
- Community Development
- Yardi
- HCV
- Rent Payments
- Evictions
- Program Eligibility
Updated January 8, 2025
2. Social Work