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Housing specialist work from home jobs - 414 jobs

  • Housing Problem Solving Specialist

    Compass Family Services

    Remote job

    About the organization: Compass Family Services is a 100+ year old nonprofit working on the front lines of San Francisco's homeless crisis. We provide families experiencing or at risk of homelessness with comprehensive support to address immediate needs and ensure long-term success. About the team: Central City Access Point is a direct entry point for any San Francisco family experiencing homelessness. We provide families with housing problem-solving support, and with connection to homelessness prevention, shelter and housing programs through San Francisco's Coordinated Entry System. Compensation: $26-30 per hour Schedule: Full time, Monday - Friday, primarily during standard working hours Location: 37 Grove St, San Francisco Organizational Core Competencies: Accountable I Adaptable I Client-centered I Collaborative I Committed to Diversity, Equity, Inclusion, and Belonging I Resourceful What the Housing Problem Solving Specialist will do: The Housing Problem Solving Specialist works directly with families experiencing a housing crisis. This includes assessing families' needs and resources, explaining how the homeless response system works, exploring available housing and shelter options, and providing resources and referrals. Specific responsibilities include: Offer problem-solving support to families so they can maintain their current housing or quickly secure a safe place to stay. Problem-solving approaches are trauma-informed and strengths-based. This might include mapping of personal networks and resources, motivational interviewing, conflict resolution, and/or mediation. Assess families' eligibility for San Francisco's Homelessness Response System, which includes shelter, rental subsidies, and permanent supportive housing. Help families understand how the system works, and whether and how they can access it. Provide families with referrals for emergency overnight shelters, food and other basic needs, and all other relevant resources. Maintain up to date information about families in both Compass' Salesforce database and the city-wide ONE System. Once a family is matched with a housing opportunity, offer support to facilitate the connection and ensure that they are able to take advantage of it. Assess and de-escalate potentially volatile situations. Advocate for clients in their search for stable, long-term housing. Participate in community events and mobile and community outreach efforts. The Housing Problem Solving Specialist should have these skills: Relevant experience in social work or a related field Experience working with families in crisis Excellent interpersonal, listening and communication skills Strong computer skills with proficiency in Outlook, Word, Excel, and PowerPoint Ability to assess and de-escalate potentially volatile situations Demonstrated commitment to diversity, equity, inclusion and belonging work Bilingual Spanish, Cantonese or Mandarin preferred but not required Compensation and Benefits: Salary range: $27 - $30 per hour based on experience, languages spoken and education. 7.5 hours per day / 37.5 hours per week. Non-exempt. Paid time off: 4 weeks of vacation the first year, 5 weeks in following year. Also paid holidays, sick time, family leave, time off for education. Insurance: health, dental and vision insurance are fully covered by Compass for employees and dependent children. We also provide long term disability and life insurance. Retirement: after one year of work, Compass contributes an amount equal to 5% of your salary into a retirement account; this vests during years 2-6. Membership in OPEIU/Local 29 union. Location: The Housing Problem Solving Specialist will primarily work at our main office at 37 Grove St., less than one block from Civic Center BART/Muni. After three months, they may have the option to work remotely one day per week pending manager approval. To Apply: Please apply through our online application. No phone calls, please. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. We are an equal opportunity employer and actively seek to recruit a diverse workforce. Employees must embrace the idea that Diversity, Equity, Inclusion, and Belonging contribute to the success of our underserved communities, and therefore to shared prosperity in our city and region. Compass Family Services is committed to the continuous work of implementing specific actions that will disrupt systemic prejudice and improve equity across programs and departments, to become an example to partners who also believe in a culture of inclusion that leverages diversity. Consistent with the Americans with Disabilities Act and California civil rights law, Compass Family Services will provide reasonable accommodation when requested by a qualified applicant or candidate with a disability, unless such accommodation would cause an undue hardship for the agency. Requests for reasonable accommodation apply to all aspects of the hiring process. If reasonable accommodation is needed, please use the answer box for the final question of the job application to let us know. #LI-onsite
    $27-30 hourly Auto-Apply 2d ago
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  • Intake Specialist

    Vital Connect 4.6company rating

    Remote job

    Purpose The Intake Financial Clearance Specialist role belongs to the Revenue Cycle team and is responsible for coordinating all financial clearance activities by navigating all pre-registration (to include acquiring or validating patient demographic, insurance, and other required elements along with insurance verification activities), obtaining referral authorization, or precertification number(s). The role ensures timely access to care while maximizing reimbursement. This role requires adherence to quality assurance guidelines as well as established productivity standards to support the work unit's performance expectations. This position reports to the Intake Financial Clearance Manager and requires interaction and collaboration with important stakeholders in the financial clearance process including but not limited to insurance company representatives, patients, physicians, and practice staff. **This is a fully remote role** Responsibilities Monitors accounts routed to registration, referral and prior authorization work queues and clears work queues by obtaining all necessary patient and/or payer-specific financial clearance elements in accordance with established management guidelines. Maintains knowledge of and complies with insurance companies' requirements for obtaining prior authorizations/referrals and completes other activities to facilitate all aspects of financial clearance. Acts as subject matter experts in navigating payer policies to get the appropriate approvals (authorizations, pre-certs, referrals, for example) for the ordered services to proceed. The Intake Financial Clearance Specialist is an important part of the larger patient care team and helps clinicians understand what payer requirements are necessary for the widest possible patient access to services. Supports staff at all levels for hands-on help understanding and navigating financial clearance issues. Uses appropriate strategies to underscore the most efficient process to obtaining insurance verification, authorizations, and referrals, including online databases, electronic correspondence, faxes, and phone calls. Obtains and clearly documents all referral/prior authorizations for scheduled services Works collaboratively with primary care practices, specialty practices, referring physicians, primary care physicians, insurance carriers, patients, and any other parties to ensure that required managed care referrals and prior authorizations are obtained and appropriately recorded in the relevant systems. When it is determined that a valid referral does not exist, utilize computer-based tools, or contact the appropriate party to obtain/generate referral/authorization and related information. Record the referral/authorization in the practice management system. Contact physicians to obtain referral/authorization numbers. Perform follow-up activities indicated by relevant management reports. Collaborates with patients, providers, and departments to obtain all necessary information and payer permissions prior to patients' scheduled services. Communicates with patients, providers, and other departments such as Utilization Review to resolve any issues or problems with obtaining required referral/prior authorizations. Work collaboratively with the practices to resolve registration, insurance verification, referral, or authorization issue to the extent that these unresolved issues impact the ability to obtain a referral/authorization. Escalates accounts that have been denied or will not be financially cleared as outlined by department policy Accept registration updates from various intake points, including but not limited to those received via paper forms, internet registration forms, telephones located in practices and direct calls from patients. Ensure that all updated demographic and insurance information is accurately recorded in the appropriate registration systems for primary, secondary, and tertiary insurances. Review all registration and insurance information in systems and reconcile with information available from insurance carriers. For any insurance updates, utilize any available resources to validate the updated insurance information, insurance plan eligibility, primary care physician, subscriber information, employer information and appointment/visit information. Contact patients as necessary if clarifications or other follow-up is required, and at all times maintain sensitivity and a clear customer friendly approach. For self-pay patients or patients with unresolved insurance, and for financial counseling, refer patients Patient Financial Counseling. Maintains confidentiality of patient's financial and medical records; adheres to the State and Federal laws regulating collection in healthcare; adheres to enterprise and other regulatory confidentiality policies; and advises management of any potential compliance issues immediately. Demonstrates knowledge & skills necessary to provide level of customer experience as aligned with BMC management expectations. Demonstrates the ability to recognize situations that require escalation to the Supervisor. Establishes relationships and effectively collaborates with revenue cycle staff to support continuous improvement aligned with management expectations as outlined. Takes opportunity to know and learn other roles and processes and works together to assist with process improvement initiatives as directed. Consistently meets productivity and quality expectations to align performance with assigned roles and responsibilities. Handle telephone calls in a timely fashion, following applicable scripting and customer service standards. Appropriately manage all calls by either working with the customer or referring the call to the appropriate party. Communicate with all internal and external customers effectively and courteously. Maintain patient confidentiality, including but not limited to, compliance with HIPAA. Perform other related duties as assigned or required. Requirements Qualifications High School Diploma or GED required, Associates degree or higher preferred. 1-3 years patient registration and/or Insurance experience desirable. At least one year of experience must be in a customer service role General knowledge of healthcare terminology and CPT-ICD10 codes. Complete understanding of insurance is required. Demonstrated customer service skills, including the ability to use appropriate judgment, independent thinking and creativity when resolving customer issues. Exceptional interpersonal skills, including the ability to establish and maintain effective relationships with patients, physicians, management, staff, and other customers. Able to communicate effectively in writing. Requires excellent verbal communication skills, and the ability to work in a complex environment with varying points of view. Must be comfortable with ambiguity, exhibit good decision making and judgment capabilities, attention to detail. Must be able to maintain strict confidentiality of all personal/health sensitive information. Ability to effectively handle challenging situations and to balance multiple priorities. Basic computer proficiency inclusive of ability to access, enter and interpret computerized data/information including proficiency in Microsoft Suite applications, specifically Excel, Word, Outlook and Zoom. Displays a thorough knowledge of various sections within the work unit to provide assistance and back-up coverage as directed. Displays a deep understanding of Revenue Cycle processes and applies knowledge to meet and maintain productivity standards as outlined by Management Salary & Benefits The estimated hiring salary range for this position is $22/hr - $24/hr. * The actual salary will be based on a variety of job-related factors, including geography, skills, education and experience. The range is a good faith estimate and may be modified in the future. This role is also eligible for a range of benefits including medical, dental and 401K retirement plan.
    $22-24 hourly 60d+ ago
  • Specialist - Outreach-Fixed Term

    MSU Careers Details 3.8company rating

    Remote job

    Working/Functional Title Simulation Program Manager Michigan State University actively promotes dynamic research and learning environment in which qualified individuals of differing perspectives, and cultural backgrounds pursue academic goals with mutual respect and shared inquiry. The MSU School of Social Work is dedicated to educating students for ethical, competent, responsive, and innovative social work practice, and to conducting and disseminating high quality research that improves the well-being of the most vulnerable in society. Our teaching, research, and outreach synergistically promote social justice, positive change, and solutions to the problems facing a wide cross section of individuals, families, groups, organizations, and communities. More than 650 students are enrolled in our CSWE-accredited BASW and MSW programs, and PhD program. Michigan State University School of Social Work, in conjunction with other Michigan graduate schools of social work and through the support of the Michigan Department of Health and Human Services (DHHS), offers in-person trainings, live webinars, and online courses. This project, known as Child Welfare In-Service Training, provides free training opportunities for MDHHS and MDHHS-contracted private agency Children's Protective Services (CPS), family preservation, foster care, and adoption case managers and supervisors. This position will manage implementation of a pilot project to test and evaluation simulation-based training for CPS Specialists. This position is grant-funded and only is available should the grant be re-funded. The primary functions of this role include: Develop a project plan for the pilot period and key project milestones. Coordinate and manage project timelines and deliverables, ensuring alignment with contract requirements. Facilitate communication and meetings with team members including the MSU Learning Assessment Center (LAC), child welfare faculty, and MDHHS leadership. Monitor and evaluate project progress, identifying and mitigating risks or delays. Support the development of simulation training curriculum, case study scenarios, evaluation tools, and IRB applications with team members and partners. Coordinate the preparation and delivery of reports and updates for funders. Oversee and attend simulation training sessions and implement improvements in subsequent sessions as needed. Submit expenses for reimbursement and prepare invoices following university procedures. Support dissemination of evaluation report and scalability planning, make recommendations including project expansion. Supervise student workers. Other duties as assigned. Reports: Kalah Villagrana, Principal Investigator for the Grant. Varied Work hours: On campus position with allowable offsite/remote work, plus some required travel. Equal Employment Opportunity Statement All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, age, disability or protected veteran status. Required Degree Masters -social work, counseling, psychology, or related field Minimum Requirements Master's degree in social work, counseling, psychology, or related field. Desired Qualifications 5+ years of experience managing projects or programs, preferably in child welfare, human services, or education. Knowledge of child welfare systems, policies, and best practices, particularly those related to CPS investigations and family services. Experience with instructional design or simulation training, especially for adult learners. Team management skills, including experience coordinating interdisciplinary teams with government agencies and academic institutions. Organizational and project management abilities, including proficiency with project management tools. Ability to manage timelines and deliverables across project phases. Exceptional communication and interpersonal skills, both written and oral. Ability to travel, as needed, for partner meetings or trainings. Ability to manage several project aspects simultaneously and to adjust to needs of funders. Required Application Materials 1) cover letter 2) current resume or curriculum vitae; and 3) The names of three references Special Instructions Review of application will begin October 3, 2025, and will continue until the position is filled. Review of Applications Begins On 10/03/2025 Website www.socialwork.msu.edu Department Statement Michigan State University has been advancing the common good with uncommon will for more than 160 years. One of the top research universities in the world, MSU pushes the boundaries of discovery and forges enduring partnerships to solve the most pressing global challenges while providing life-changing opportunities to a diverse and inclusive academic community through more than 200 programs of study in 17 degree-granting colleges. MSU Statement Michigan State University has been advancing the common good with uncommon will for more than 160 years. One of the top research universities in the world, MSU pushes the boundaries of discovery and forges enduring partnerships to solve the most pressing global challenges while providing life-changing opportunities to a diverse and inclusive academic community through more than 200 programs of study in 17 degree-granting colleges.
    $40k-56k yearly est. 60d+ ago
  • Claimant Outreach & Intake Specialist

    Advocates 4.4company rating

    Remote job

    OverviewAt Advocate, our mission is to empower Americans to obtain the government support they've earned. Advocate aims to reduce long wait times and bureaucratic obstacles of the current government benefits application process by developing a unified intake system for the Social Security Administration, utilizing cutting-edge technologies such as artificial intelligence and machine learning, crossed with the knowledge and experience of our small team of EDPNA's and case managers. We are seeking a dynamic and persistent Outreach & Intake Specialist to be the crucial first point of contact for potential claimants. In this role, you will engage new leads, guide them through the initial information gathering and contract signing process via our Onboarding Flow, and effectively convert interested individuals into Advocate claimants. You'll focus on initiating the claimant journey, ensuring potential claimants feel supported and informed from the very beginning. If you are results-oriented, possess excellent communication skills, and are passionate about helping people navigate complex processes, this role offers the opportunity to make a significant impact without managing ongoing case submissions.Job Responsibilities Act as the first point of contact for potential claimants, managing inbound leads via phone, text, and potentially other channels. Conduct prompt and persistent outreach to new leads (within 5 minutes) using tools like Salesforce and Aircall Power Dialer, following established contact sequences (calls, texts, voicemails). Clearly articulate Advocate's value proposition and answer frequently asked questions to build trust and encourage engagement. Guide potential claimants through Advocate's online Onboarding Flow, assisting them in providing necessary initial information and signing the representation contract. Maintain accurate and timely records of all outreach activities, claimant interactions, and lead statuses within Salesforce. Identify and appropriately handle leads who may not be eligible for services based on initial criteria. Collaborate with the team to meet and exceed lead conversion goals. Monitor Advocate's Intake communication lines for new client calls and texts, responding appropriately. Qualifications Proven experience in a high-volume outreach, sales, or customer engagement role (e.g., call center, intake specialist, sales development). Excellent verbal and written communication skills, with an ability to explain processes clearly and empathetically. Strong interpersonal and persuasion skills with a persistent approach to achieving goals. Experience using CRM software (Salesforce preferred) and communication tools (Dialers like Aircall preferred). Highly organized with strong attention to detail for tracking lead progress and documenting interactions. Ability to work independently and manage time effectively in a remote setting. Passionate about helping others and contributing to a mission-driven company. Familiarity with the Social Security disability process is a plus, but not required. This is a remote position and Advocate is currently a fully remote team. Advocate is an equal opportunity employer and values diversity in the workplace. We are assembling a well-rounded team of people passionate about helping others and building a great company for the long term.
    $26k-31k yearly est. Auto-Apply 60d+ ago
  • Serving Spouses Transition Specialist

    Hire Heroes USA 3.9company rating

    Remote job

    PositionReporting to a Program Manager, the Transition Specialist (TS) is primarily a service provider of Hire Heroes USA's Client Services to active-duty service members, veterans, and military spouses. The TS functions as the primary support to clients providing coaching on pre-and post-employment. The TS provides informed mentorship related to future career planning and skill-building in support of client's job market readiness, addressing career discovery and decision-making, experience development, personal branding, networking, and job search feedback. The TS will act as an advocate of the program to external stakeholders and a subject matter expert on all matters related to the military transition process. Most of the TS time will be spent interacting with clients in person, on the phone, or via email, to educate the client on effective job search techniques, improve the client's resume, develop the client's interview skills, and assist with job placement, when able. The successful candidate should possess career coaching, resume writing, public speaking, and outreach experience. This is a full-time, remote position Responsibilities Provide education and career guidance to clients via 1:1 phone sessions, email, and text Conducts needs assessments, identifying specific performance and knowledge gaps; educate clients on job search skills and industry trends Review, create and revise professional and personalized resumes for all clients in accordance with Client Services standards; provide guidance and direction to the client on effective tailoring; provide a professional level resume reformatting, grammatical corrections, and targeted content ensuring accuracy and strategic phrasing of responsibilities and accomplishments Develop job search strategies and provide job lead generation coaching personalized to the client's needs and desired career goals >25% of time conducting periodic follow-up providing job search coaching and additional services Manage a pool of active job seekers and maintain communication at a regular cadence in accordance with Client Services standards; advise clients on the job search process, answer questions, and equip them with the tools and resources needed to land a fulfilling job in their chosen discipline Implement career offerings such as mentor sessions and online workshops that deliver asynchronous and synchronous career content to clients related to topics such as career exploration and planning, job search tactics, and networking Maintain an in-depth understanding of various aspects of career planning; stay aware of significant changes or developments within the field Contribute to thinking on how we can best serve our users in the long-term by providing feedback to leadership about frontline experiences Develop knowledge through various certifications, classes, and professional publications to include routine internal training events and opportunities Support events and initiatives by cultivating collaborative partnerships with internal and external stakeholders as an ambassador of the program Maintain quality, accuracy, and privacy of assigned client information in the Hire Heroes USA content-management system per Client Services standards Desired Skills and Experience: Basic proficiency with Salesforce Lightning Advanced proficiency with Microsoft Office Suite, Google Suite, Zoom, and Social Media platforms such as LinkedIn, Instagram, and Facebook Knowledge of fundamentals of career exploration, effective job search tactics, and strategy, and overall career planning and management Outstanding oral and written communication skills, high emotional intelligence, and the ability to translate career topics to audiences of widely different levels of experience and knowledge Ability to gather and synthesize large amounts of information to develop the expertise needed to support the evolving needs of the Client Services team Ability to create and manage relationships via phone, text, and email with a demographically diverse client population at varying stages of their education, work, and life Strong listening and communication skills, with the ability to adjust your style across a diverse set of conversations Experience with public speaking - able to present/speak on webinars, workshops, podcasts, and other public platforms Work Environment/Physical Demands General office environment; temperature-controlled Routinely uses standard office equipment, e.g. copiers, phones, computers Sitting for extended periods Estimated New Hire Salary: $46,850 - $52,782 annually Hire Heroes USA may offer additional compensation to include annual bonuses, merit increases, cost of living, special or extra assignments outside scope of the role, cell phone stipend, internet stipend. Benefits Offered: 100% company-sponsored Medical, Dental, and Vision premium coverage for employee 100% company-sponsored Long-Term Disability and Life Insurance Free Tele-Health Appointments Medical Flexible Spending Account Dependent Care Flexible Spending Account 17 Paid Holidays Paid Time Off Paid Sick Leave Paid Medical Leave and Family Care after one year of employment Paid Short-Term Military Leave Paid Bereavement Leave 401K with company match and immediate vesting Employee Assistance Program All applicants must upload both a cover letter and resume. About this Company: MISSION Hire Heroes USA empowers US military members, veterans and military spouses to succeed in the civilian workforce. As a 501(c)(3) not-for-profit organization, Hire Heroes' services are provided at no cost to clients. VISION Be the Nation's preferred veteran employment service organization through a relentless focus on personalized career coaching that improves clients' quality of life and strengthens the US economy. CORE VALUES Integrity, Effectiveness, Commitment, Excellence, Inclusion Hire Heroes USA empowers service members, veterans and their spouses to succeed in the civilian workforce. As the nation's leading veteran employment organization, Hire Heroes USA offers personalized one-on-one coaching, professionally revised resumes, mentoring, workshops, a job board, career fairs and more, to tens of thousands of job-seeking veterans annually. We are their partner in success. Headquartered in Alpharetta, Georgia, Hire Heroes USA has built a national reputation of excellence. Prioritizing transparency, Hire Heroes USA earned a 4-star rating from Charity Navigator and the GuideStar Platinum Seal. Funded exclusively through public donations and private grants, we provide our services at no cost to clients. For more information about our mission, our services and how to get involved as a corporate partner, employer, donor or volunteer, please visit our website.
    $46.9k-52.8k yearly Auto-Apply 6d ago
  • Housing Coordinator

    Mentoring Prof Dba Oak Tree Support Services

    Remote job

    The Housing Coordinator enables people to establish or maintain housing. Supervisory Responsibilities: None. Duties/Responsibilities: Assist clients in locating suitable housing in the community Complete person-centered housing plan Assist client in locating community resources Performs outreach to the community and other appropriate agencies regarding Housing Communicates regularly with clients and their support teams to discuss progress, problems, and plans Take clients to tour potential housing sites Assist clients in completing housing application Assist with packing and move coordination Follow up on a regular basis once move is completed to assist in housing stability Maintain progress notes as required Attend weekly team meeting and one on one meetings as required Have a solid internet connection if intending to work remote Required Skills/Abilities: Completion of HSS DHS training within the first week of employment Completion of mandated reporter vulnerable adult training within the first week of employment The ability to pass a DHS background check Knowledge of person-centered thinking and practices General knowledge of the housing search process and subsidized housing types Excellent verbal and written communication skills. Embodies the core values of Mentoring Professionals: We are change We do the right thing (when no one is looking) We listen to help We bring joy We don't give up on people Able to perform independent tasks without supervision Strong analytical and problem-solving skills. Ability to function well in a high-paced and at times stressful environment. Proficient with Microsoft Office Suite or related software. Competencies: Integrity when interacting with clients and their support team The ability to work independently and complete task in a timely manner Ability to work in a team-based environment, share resources, and cooperate with others Punctual to all appointments Education and Experience: High school diploma or equivalent required Valid driver's license required Ability to pass DHS background check required Experience working with vulnerable adults preferred
    $34k-47k yearly est. Auto-Apply 60d+ ago
  • Outreach Specialist / Care Coordinator - Cleveland, Ohio

    Waymark 3.5company rating

    Remote job

    Waymark is a mission-driven team of healthcare providers, technologists, and builders working to transform care for people with Medicaid benefits. We partner with communities to deliver technology-enabled, human-centered support that helps patients stay healthy and thrive. We're designing tools and systems that bring care directly to those who need it most-removing barriers and reimagining what's possible in Medicaid healthcare delivery. Our Values At Waymark, our values are the foundation of how we work, grow, and support one another: Bold Builders: We tackle the toughest challenges in care delivery by harnessing the power of community and technology. Humble Learners: We seek feedback, embrace diverse perspectives, and welcome challenges to our assumptions. Experiment to Improve: We use data to inform decisions and continuously assess our performance. Focused Urgency: Our mission drives us to act swiftly and relentlessly in pursuit of meaningful results. If this resonates with you, we invite you to bring your creativity, energy, and curiosity to Waymark. About this role As an Outreach Specialist/Care Coordinator in the region, you will be Waymark's frontline presence in and alongside healthcare facilities, often our first point of contact with our patients, and a key member of a startup team helping to shape and refine our workflows and build strong relationships with primary care physician partners. You will work to improve the health of patients from low- income communities by fostering trust and connecting them with various providers and resources. You will be part of a care team that is multidisciplinary and includes Licensed Clinical Social Workers, Pharmacists, and Community Health Workers. Key Responsibilities Initiate outreach to new patients and facilitate connections to healthcare resources and support referrals to care team members telephonically, via SMS, via video, or in-person. Foster trust and improve patient engagement rates through effective, empathetic, and credible patient communication. Collect, review and analyze patient data from Electronic Health Records (EHRs) or other data sources to assist monitoring and prioritization of patient care and to improve utilization of preventative care. Communicate with primary care providers through multiple avenues (potentially including EHR messaging and in-person meetings with providers to review patient updates). Serve as a primary day-to-day contact, and build trusted, collaborative relationships with healthcare facility providers. Participate in weekly Waymark care team huddles and partner with the full care team (Pharmacists, Licensed Clinical Social Workers, and Community Health Workers) to support coordinated patient care. Accurately document each patient encounter in detail. Collaborate with the Waymark support team to test and refine internal workflows and co-design more efficient processes for supporting patient care. This is a hybrid role, involving remote work from home as well as working within healthcare provider facilities, as needed. Minimum Qualifications Excellent verbal and written communication skills. Comfort tailoring communication to credibly and concisely communicate with primary care physicians and to communicate with patients in an empathetic and accessible manner. Highly organized and self-motivated to work independently and manage schedules efficiently. Customer service and/or sales experience. Experience with Electronic Health Records. Experience in a healthcare delivery setting, preferably communicating with medical providers. Passion for working with diverse communities in an empathetic, inclusive, and professional manner. Friendly, energetic, and enthusiastic personality with a client service orientation. Comfort navigating a variety of technology platforms including Google Workspace. Reside in Greater Cleveland, and have regular access to a car to facilitate travel within the region. Preferred Qualifications Experience in care coordination, patient outreach, call center or working in an outpatient clinic or doctor's office. Multilingual capabilities. Knowledge of managed care / health insurance. Knowledge of Cleveland, Akron, Canton communities and Medicaid populations. Hourly Rate Range $22.38 - $25.42 In addition to salary, we offer a comprehensive benefits package. Here's what you can expect: Stock Options: Opportunity to invest in the company's growth. Work-from-Home Stipend: A dedicated stipend for your first year to help set up your home office. Incentive Program: Receive additional compensation through performance-based incentives that align with organizational goals and enhance patient outcomes. Medical, Vision, and Dental Coverage: Comprehensive plans to keep you and your family healthy. Life Insurance: Basic life insurance to give you peace of mind. Paid Time Off: 20 vacation days, accrued over the year, plus 11 paid holidays. Parental Leave: 16 weeks of paid leave for birthing parents after six months of employment, and 8 weeks of bonding leave for non-birthing parents. Retirement Savings: Access to a 401(k) plan with a company contribution, subject to a vesting schedule. Commuter Benefits: Convenient options to support your commute needs. Professional Development Stipend: A dedicated stipend supports professional development and growth. COVID Vaccination: Waymark has adopted a policy on mandatory full vaccination to safeguard our employees, our partners, and the patients we serve from the hazard of COVID-19. As a healthcare company, we believe it is important for our employees and actions to reflect the best available science and the interests of public health. You will be asked to attest to your COVID vaccination status before an offer of employment is made. Offer of employment is contingent upon successful completion of a background check. Don't check off every box in the requirements listed above? Please apply anyway! Studies have shown that some of us may be less likely to apply to jobs unless we meet every single qualification. Waymark is dedicated to building a supportive, equal opportunity, and accessible workplace that fosters a sense of belonging - so if you're excited about this role but your past experience doesn't align perfectly with every preferred qualification in the job description, we encourage you to still consider submitting an application. You may be just the right candidate for this role or another one of our openings!
    $22.4-25.4 hourly Auto-Apply 60d+ ago
  • Provider Outreach Specialist

    RVO Health

    Remote job

    AT A GLANCE We are looking for a Provider Outreach Specialist to champion tobacco cessation interventions to healthcare providers across South Carolina. As a member of our State Quit Services Training & Outreach team, the Provider Outreach Specialist will literally meet providers where they are and share free evidence-based resources to help their patients quit smoking or vaping - including our industry-leading quit services available, for free, in South Carolina. If you love meeting and helping people, being on the road, and are inspired by the thought of contributing mightily to the reduction of commercial tobacco use in your state, read on! What You'll Do The Provider Outreach Specialist will implement South Carolina Health Systems Optimization Program (HSOP) activities in accordance with a statement of work negotiated between RVO Health and our partners at the South Carolina Department of Public Health. Areas of responsibility and associated tasks (with estimated time allocations) include: Plan training and outreach work (15%) Collaborate with South Carolina client manager and Director of Public Health Strategy on annual work plan, to be revisited and adjusted quarterly Use internal data (e.g., referrals) and external data (e.g., clinical quality measures) to inform and prioritize work Manage annual training budget allocation Promote the South Carolina Tobacco Quitline and training opportunities (20%) Represent state client and RVO Health at state and regional conferences Co-develop and distribute promotional materials to interested parties Identify training prospects and collect contact information from interested parties Deliver training and technical assistance to health care providers (45%) Conduct needs assessment with health care system/clinic leaders Adapt training materials to meet specific needs of trainees Train health care providers on brief tobacco intervention and South Carolina Tobacco Quitline referral processes Assist referral partners with referral submission and outcome reporting Report activities and progress (10%) Log training and outreach activity in standard reporting templates Contribute insights and recommendations to monthly and quarterly reports to client Track expenses and submit expense reports Invest in individual and team development (10%) Engage in knowledge building activities (e.g., webinars) and professional development opportunities Actively participate in, and share insights at, Training & Outreach team meetings What We're Looking For: Knowledge of tobacco use and cessation interventions Familiarity with South Carolina health care systems Comfort with public speaking Ability to travel within state (up to 75% of time) Proficiency with Microsoft Office or Google Workspace Pursuant to various state Fair Pay Acts, below is a summary of compensation elements for this role at the company. The following benefits are provided by RVO Health, subject to eligibility requirements. Starting Salary: $51,000.00 - $62,000.00 *Note actual salary is based on geographic location, qualifications and experience Access to a Free Udemy for Business subscription-thousands of hours of learning content on hundreds of different subjects at your fingertips Health Insurance Coverage (medical, dental, and vision) Life Insurance Short and Long-Term Disability Insurance Flexible Spending Accounts Paid Time Off Holiday Pay 401(k) with match Employee Assistance Program Paid Parental Bonding Benefit Program Pharmacy Benefits Income Protection Plans Pet Services Plans Mental Health Support Wellness Coaching HSA- Health Savings Account Commuter Benefits Gym & Fitness Center Discount Program Who We Are: Founded in 2022, RVO Health is a new healthcare platform of digital media brands, services and technologies focused on building relationships with people throughout their health & wellness journey. We meet people where they are in their personal health journeys and connect them with both the information and the care they need. RVO Health was created by joining teams from both Red Ventures and UnitedHealth Group's Optum Health. Together we're focused on delivering on our vision of a stronger and healthier world. RVO Health is comprised of Healthline Media (Healthline, Medical News Today, Psych Central, Greatist and Bezzy), Healthgrades, FindCare and PlateJoy; Optum Perks, Optum Store and the virtual coaching platforms Real Appeal, Wellness Coaching, and QuitForLife. We offer competitive salaries and a comprehensive benefits program for full-time employees, including medical, dental and vision coverage, paid time off, life insurance, disability coverage, employee assistance program, 401(k) plan and a paid parental leave program. RVO Health is an equal opportunity employer that does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or any other basis protected by law. Employment at RVO Health is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunities to qualified individuals with disabilities. This includes providing reasonable accommodation where appropriate. Should you require a reasonable accommodation to apply or participate in the job application or interview process, please contact accommodations@rvohealth.com. We do not provide visa sponsorship for this role at this time. #LI-remote RVO Health Privacy Policy: ***********************************
    $51k-62k yearly Auto-Apply 6d ago
  • Quality Outreach Specialist

    Honest Health

    Remote job

    Who You Are You're a collaborative professional, driven by the potential to make a meaningful impact in healthcare. The challenges of healthcare don't deter you-instead, you see them as opportunities to find innovative solutions that benefit the partners, people, and communities we serve. Honest Health's commitment to purpose, innovation, communities, and kindness resonates with you, inspiring you to bring commitment, creativity, and compassion into your work. You're ready to join a team focused on reimagining primary care for a healthier future that benefits all. Does this sound like you? If so, we should talk. Who We Are At Honest Health, we believe in purpose and partnership to lead the transformation in primary care. Our team of healthcare experts and clinicians collaborates with a range of stakeholders-from health systems, physician organizations, and payers to providers, practices, and patients - to deliver innovative solutions that elevate care, control costs, and support long-term health. Guided by our core values, we're creating a value-driven model that creates lasting benefits for everyone, now and into the future. For us, that's just an Honest day's work. Your Role The Quality Outreach Specialist will be a key part of improving Star Ratings and the ACO REACH quality programs by removing barriers to achieving high quality health outcomes. As the Quality Outreach Specialist, you will identify and remove patient barriers to accessing and receiving care, like patient medication adherence outreach, connecting patients with care providers and available services, and medical record review to identify gaps in care. Additionally, you will work with the quality team to develop initiatives and educational materials for our providers, patients, and internal market teams. Primary Functions of the Quality Outreach Specialist Include: Patient outreach calls to understand root causes of barriers to medication non-adherence and offer solutions Patient outreach calls to connect patients with important care and services to close critical gaps in care Follow up with patients' care team on findings from patient conversations, when necessary. Complete medical record reviews to find evidence of clinical gap in care closure Prepare and submit gap in care closure details to the payor and joint venture partners. Provision of subject matter expertise on educational tools and learning sessions development. Identify learning opportunities for practices and providers based on medical record review, outreach call, and other initiative outcomes. Support the development of initiatives to support patient care and gap in care closure. Support the creation and review of educational materials and learning sessions for external provider partners on themes and findings from outreach programs and initiatives. Perform other related responsibilities as assigned. How You Qualify You reviewed the Who You Are section of this job posting and immediately felt the need to read on. This makes you a match for our innovative culture. You accept things change quickly in a startup environment and are willing to pivot quickly on priorities. Medical Assistant, Licensed Practical Nurse, Certified Nursing Assistant, , Emergency Medical Technician, Pharmacy Technician license or certification required Bachelor's/ Undergraduate degree preferred 3+ years of experience in a role for which closing Healthcare Effectiveness Data and Information Set (HEDIS) measures and/or Star Rating gaps were primary responsibilities Prior quality measure chart review experience Experience complying with Health Insurance Portability and Accountability Act (HIPAA) Inpatient or outpatient clinical experience, including strong electronic medical records (EMR) experience preferred Ability to manage deadlines and handle multiple tasks simultaneously Detail orientated, organized and self-motivated Ability to handle sensitive and/or confidential material and information appropriately Strong verbal and written communication skills Ability to work with large files and data sets Proficient in Microsoft Office Suite : PowerPoint for presentations, Excel for mathematical formulas, charts, tables; Word and Outlook for communication to patients, healthcare insurance companies and internal company personnel The base pay range for this role is $25.72 - $28.89. Compensation takes into account several factors including but not limited to a candidate's experience, education, skills, licensure and certifications, and organizational needs. Base pay is just one piece of the total rewards program offered by Honest. Eligible roles also qualify for short-term incentives and a comprehensive benefits package. How You are Supported Full time team members may be eligible for: Competitive Compensation Attractive base salary with performance-based bonuses and rewards 401(k) plan with a generous company match, fully vested from day one Comprehensive Health and Wellness Benefits Flexible health, dental, and vision insurance options tailored to your needs Company contribution towards health savings accounts (HSA) for high-deductible health plan (HDHP) participants 100% company-paid short-term disability and life insurance Wellness programs and resources to support your physical and mental health Work-Life Balance Generous paid time off, including vacation, sick leave, and paid holidays annually Two paid volunteer days to support causes you're passionate about Flexible work arrangements to accommodate your lifestyle Professional Development Robust onboarding program and ongoing training opportunities Reimbursement for role-related continuing education and certifications Family-Friendly Policies Paid parental leave for new parents Dependent care flexible spending accounts Support for work-life integration Collaborative and Purpose-Driven Environment Work alongside professionals who share your commitment to Honest's high-quality, value-based care model Opportunities to contribute to meaningful projects and initiatives Additional Perks Team member recognition programs Team-building events and social activities Join us and experience a rewarding career where your contributions are valued and your growth is supported. Honest Health is committed to ensuring fairness, opportunity, strong teams, and full integration of team members into the organization. We take proactive steps to ensure all applicants are considered for employment based on merit, without regard to race, color, religion, sex, national origin, disability, Veteran status, or other legally-protected characteristics. Honest Health is committed to working with and providing reasonable accommodations to job applicants with physical or mental disabilities. Applicants with a disability who require a reasonable accommodation for any part of the application or hiring process should email *********************** for assistance. Reasonable accommodation will be determined on a case-by-case basis. Honest Health values a secure and transparent recruitment process. We contact candidates through our official recruiting platform, email, or text message. When working directly with candidates, Honest Health will always use an HonestHealth.com email address. Our hiring process includes a live phone call or in-person interview before any formal offer is extended. To safeguard your personal information, Honest Health will never ask for confidential details-such as social security numbers, bank accounts, or routing numbers-before making a formal offer. We will also never request financial transactions, PINs, passwords, or security access details through email, text, Venmo, or any social media platform. We encourage all candidates to verify the contact information of individuals they interact with during the recruitment process. If you have any questions about the authenticity of a communication, please reach out to our team at ***********************.
    $25.7-28.9 hourly Auto-Apply 60d+ ago
  • Specialist - Outreach-Fixed Term

    Outreach-Fixed Term

    Remote job

    The National Center for Pavement Preservation (NCPP) at Michigan State University is seeking a Bridge Preservation Specialist to support bridge preservation initiatives at regional and national levels. This role requires a proactive, entrepreneurial mindset to identify and secure research funding, develop training programs, and expand bridge preservation initiatives. The ideal candidate will innovate, build partnerships, and pursue growth opportunities that advance NCPP's mission. Rather than simply executing existing projects, they must think strategically, seize opportunities, and drive new initiatives that benefit bridge preservation efforts nationwide. This is a one-year fixed-term position with the possibility of renewal based on continued funding, positive performance reviews, and mutual agreement. Key Responsibilities The successful candidate will lead, organize, and facilitate regional and national bridge preservation partnership meetings. This includes developing meeting agendas, coordinating with speakers and moderators, and managing logistical arrangements. Additionally, the specialist will facilitate workgroups, meetings, and conferences to support bridge preservation initiatives, ensuring effective collaboration among stakeholders. In addition to outreach efforts, this position will identify and pursue research and funding opportunities in bridge preservation. As a technical expert, they will contribute to research projects and initiatives while maintaining an up-to-date understanding of industry advancements and best practices. This role requires an entrepreneurial mindset to strategically seek growth opportunities that further the mission of NCPP. The specialist will also play a crucial role in training and advocacy, providing expertise to support NCPP's bridge preservation activities. They will represent and promote bridge preservation at both national and local meetings, strengthening industry engagement. Furthermore, they will develop training programs and outreach strategies that address the evolving needs of partners and stakeholders, ensuring the effective dissemination of knowledge and best practices in bridge preservation. Additional duties as assigned. Extensive travel is required. Equal Employment Opportunity Statement All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, age, disability or protected veteran status. Required Degree Masters -Civil Engineering or a closely related field Minimum Requirements Master's degree in civil engineering or a closely related field. Minimum of 5 years of practical experience in bridge preservation. Expertise in bridge maintenance operations, construction practices, materials, and bridge design. Strong leadership skills and experience in organizational and strategic planning. Proven ability to identify and secure research funding opportunities. Experience in writing technical proposals and research reports. Effective communication skills (verbal and written), including the ability to collaborate and train using remote technologies. Demonstrated ability to develop and maintain relationships with diverse stakeholders. Desired Qualifications Licensure as a Professional Engineer (PE). Experience working with a transportation agency. Background in program development, operational oversight, and budget management. Experience in developing and delivering professional training courses, workshops, or seminars. Required Application Materials A cover letter detailing your interest and qualifications. A current resume/CV. Contact information for three professional references. Special Instructions Review of applications will begin on May 14, 2025 and continue until the position is filled. For additional information, contact Patte Hahn at ***************** Review of Applications Begins On 05/14/2025 Remote Work Statement MSU strives to provide a flexible work environment and this position has been designated as remote-friendly. Remote-friendly means some or all of the duties can be performed remotely as mutually agreed upon. Website ************************************* Department Statement Michigan State University is a global leader in engineering research and education. The National Center for Pavement Preservation is dedicated to advancing transportation infrastructure through innovative solutions in pavement and bridge preservation. This role offers the opportunity to make a national impact while working with a collaborative and expert team. MSU Statement Michigan State University has been advancing the common good with uncommon will for more than 160 years. One of the top research universities in the world, MSU pushes the boundaries of discovery and forges enduring partnerships to solve the most pressing global challenges while providing life-changing opportunities to a diverse and inclusive academic community through more than 200 programs of study in 17 degree-granting colleges.
    $35k-53k yearly est. Easy Apply 60d+ ago
  • Outreach Specialist (Remote, All U.S.)

    Meetmae

    Remote job

    MEET MAE Mae is a venture-backed digital health solution on a mission to improve the health and quality of life for mothers, babies, and those who love them. Mae has created a space where complete digital care meets culturally-competent on-the-ground support. We address access gaps and bolster physical and emotional well-being through continuous engagement, risk assessment, early symptom awareness, and a community-led model of support for our users. Digital solutions to address cultural deficits in care are at the forefront of femtech innovation, and Mae is quickly gaining traction with healthcare payers as a viable solution to address the implicit, explicit, and structural biases that hinder equitable maternal health. In addressing whole-person care and focusing on self-advocacy, education, and community, we seek to improve the outcomes for mothers and birthing people, while also reducing clinical costs of care, at an impactful scale. See what we're doing at *************** and @maehealthinc on Instagram. At Mae, we are: Solution-Oriented . We make every problem an opportunity to improve. Curious. We demonstrate focused curiosity. Mission-connected. We ensure mamas and doulas are heard. Adaptable . We learn, adapt, and execute. Data-driven . We quantify the uncertainty. Accountable . We own our decisions and their outcomes. Transparent . We don't hide the hard stuff. Job Description Mae is hiring an Outreach Specialist who is passionate about maternal health equity and ready to help members enroll on our platform to receive support from pregnancy through postpartum. As an Outreach Specialist, you will be responsible for outbound outreach to health insurance plan members to introduce Mae's offering and onboard new members onto Mae's platform. Ideal candidates for this role have experience with high-volume outbound outreach. This role will report to the Outreach Team Manager. Key responsibilities include: Placing a high volume of calls daily to members of Mae's health plan partners who may be eligible to join our platform in order to meet monthly targets Share accurate and up-to-date information with members about the support they can receive through Mae, emphasizing Mae's offering of community-based doula support Guiding members through the enrollment and onboarding process, so they can get started using the platform Using a custom-built internal tool to identify the appropriate members to outreach to based on the team's enrollment targets for the month Providing daily and weekly feedback to internal team members on issues and barriers affecting outreach quality or ability to achieve targets Utilizing influencing / motivational skills to ensure maximum member engagement Qualifications What we are looking for: Proven track record of meeting or exceeding outreach, enrollment or performance targets Ability to work independently in a fully remote environment with minimal supervision Highly organized with strong time management skills and the ability to manage shifting priorities Comfortable using technology such as Slack, Gmail, CRM tools, and other internal systems to manage work effectively Ability to learn new systems and processes quickly in a remote setting Emotional resilience and maturity when handling rejection or sensitive conversations Ability to engage members compassionately and professionally Strong influencing and motivational communication skills grounded in trust and respect Enthusiastic, friendly disposition with a genuine desire to improve community health outcomes Experience requirements: 1-3 years' experience in patient outreach or a healthcare-related field, with an emphasis on patient enrollment or engagement Experience working in an environment that required high outbound call volumes What success looks like: A minimum of 75 outreach calls per day A minimum of 120 new members enrolled per month Work expectations: Fully remote, U.S. based role Full-time 1099 contract Monday through Friday availability between 10am - 6pm ET Reliable high-speed internet connection and a private, quiet workspace suitable for confidential conversations are required. This is a six-month contract with the possibility of extension based on performance and business needs. High performers may be considered for additional responsibilities or long-term opportunities as the program scales. Compensation: $4,500 per month with potential for additional monthly bonus Additional Information All your information will be kept confidential according to EEO guidelines. We are currently only hiring US based applicants and are unable to sponsor visas. Mae Health Participates in E-Verify This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9.
    $4.5k monthly 1d ago
  • Outreach Specialist (Central Texas)

    Nu Technology 4.0company rating

    Remote job

    Compensation Range: : $0.00 - $0.00 Candidate must reside in Austin, TX With general supervision, the Outreach Specialist champions the growth for National University's educational partnerships and community outreach to grow university enrollments, brand awareness, and address current and future workforce education demands in an assigned territory/region. Plans and implements outreach strategies and actions, as well as represents the University to external constituents (e.g. corporate and healthcare partners, government partners, education agencies, public safety agencies, military installations, professional associations, etc.). Builds and sustains working relationships with Workforce & Community Education's (WCE) list of clients and priority prospective partner organizations to promote the University's vision, mission, and values. Represents Workforce & Community Education and National University within the university, the community, across industries and throughout the community-at-large in an assigned territory/region. Essential Functions: Contacts prospects (email, telephone, face-to-face, direct mail, and networking events) to schedule meetings and explain/answer questions and conduct presentations on partner benefits to activate partnerships regionally and across industries. Coordinates existing and new educational partnerships' growth opportunities with partners, strategic organizations, and other regional and national accounts. Conducts B2C outreach with current and prospective organizational partners by working in collaboration with NU leadership, faculty, and staff in identifying potential partnership and lead generating opportunities resulting in increased enrollment rates and overall institutional awareness. Implement, attend, and manage recruitment activities such as webinars, education fairs, trade shows, conferences, open house/information sessions, prospective student meetings. Networks with the community-at-large in an assigned territory/region to help the public obtain quality learning experience and move forward in careers while meeting workforce development needs for organizations; develops strong relationships between NU and the community. Attends networking events to develop industry and community contacts. Performs regular follow up with accounts and other regionally relevant organizations to determine additional support required and ensure commitment with implementation. Builds and improves company image and seeks methods to further promote University awareness. Informs and meets with management on outreach and partnership events for planning direction. Documents and tracks outreach efforts on Client Relationship Management (CRM) and other scheduling software (Salesforce and Monday.com) for planning and reporting purposes. Plans, organizes, and manages internal procedures and resources to ensure the proper recording of data and the successful obtaining of lead generation, outreach, and meeting of partnership goals. Other duties as assigned. Supervisory Responsibilities: N/A Requirements: Education & Experience: Bachelor's degree required. Minimum of three (3) to five (5) years of experience in higher education, community college, admissions, or business development, required. Experience in higher education strongly preferred. Experience working in a technology-driven enterprise preferred. All skills, abilities and education will be considered for minimum qualifications. Competencies/Technical/Functional Skills: Exceptional community relations skills, ability to represent the University and help build public understanding of the University's brand, values, and capabilities especially related to workforce development. Superior interpersonal skills with the ability to project professional competence, leadership capability and personal maturity with a wide range of individuals in a diverse community. A flexible and creative thinker able to find and create opportunities for leading generations. An independent, strategic thinker with good judgment, sensitivity, and common sense. Commitment to diversity and equality. Self-motivated, outgoing and results oriented; ability and desire to set and reach achieving measurable and challenging goals to support organizational success. Actively seeks to influence, build effective relationships, and gain alignment with peers, functional partners, and/or external partners to accomplish business objectives. Ability to effectively communicate and build strong working relationships both written and verbal. Proven ability to work cooperatively and sensitively with individuals from diverse cultures, ethnic groups, lifestyles, and backgrounds. Excellent public speaking skills with ability to present to groups both virtual and in-person on academic programs and partnership benefits. Intermediate to advanced use of computers and Microsoft Office Suite Applications such as SharePoint, Word, Excel, PowerPoint, Outlook. Proficiency with Salesforce CRM. Must have a valid driver's license, and reliable transportation. Location: Remote, TX, Candidate must reside in Austin, TX Travel: Frequent Travel Required; up to 60-75% for employer/partnership cultivation and participation in partnership and system-wide events as a representative of National University. #LI-Remote Candidate receiving offers will be offered a salary/pay rate commensurate with experience that vary based on a candidate's qualifications, skills, and competencies. Absent exceptional circumstances, candidates will be offered a salary within this range for this position. The minimum salary will be offered based on the minimum exemption threshold based on state of residency. Base pay is one component of National University's total rewards package, as we are dedicated to supporting the needs of the “whole you” with our holistic approach to employee benefits by offering comprehensive well-being benefits for you and your family. For full details about our benefit plan offerings, please visit benefits.nu.edu. For Part-time benefits, please click here. National University is committed to maintaining a high-quality workforce representative of the populations we serve. National University employs more than 4,500 faculty and staff and serves over 45,000 students. We are united in our mission to meet the global education demands of the 21st Century and are dedicated to creating a supportive academic and work environment that allows students, faculty and staff to develop their interests and talents while experiencing a sense of community. With programs available both online and at our many campus locations, National University is a leader in creating innovative solutions to education and meeting the needs of our student population, including adult learners and working professionals. National University (NU) is proud to be an equal opportunity employer and does not discriminate against any employee or applicant per applicable federal, state and local laws. At NU, a mix of highly talented, innovative and creative people come together to make the impact of a lifetime for each of our student learners. All qualified applicants will receive equal consideration for employment, education, and admission at National University.
    $40k-57k yearly est. Auto-Apply 4d ago
  • Part-Time Mortgage Outreach Specialist

    Hope CU

    Remote job

    HOPE (Hope Enterprise Corporation, Hope Credit Union and Hope Policy Institute) provides financial services; leverages resources; and engages in advocacy that strengthens the financial health of people in under-resourced Deep South communities. Since 1994, these efforts have benefited more than three million people in Alabama, Arkansas, Louisiana, Mississippi and Tennessee, and influenced billions in persistent poverty communities across the nation. Learn more at ************************ Title: Mortgage Outreach Specialist Department: Mortgage- Loan Servicing Reports To: VP, Loan Servicing Supervises: None Job Classification: Part-time, Non-exempt Location: Remote - AL, AR, GA, LA, MS, TN Job Summary The Part-Time Outreach Specialist for Hardship Assistance at HOPE Credit Union plays a vital role in supporting members facing financial difficulties. The position's primary purpose is to serve as the Single Point of Contact (SPOC) for members applying for hardship assistance, providing essential outreach and guidance. This part-time role operates during evening hours (5-9 pm) and on Saturdays (8 am-12 pm) to ensure members have access to support outside of regular business hours. The Outreach Specialist will be responsible for conducting live outreach calls, assisting with hardship applications, and performing administrative tasks related to documentation and reporting. This position will execute targeted outreach efforts to specific delinquency statuses, ensuring proactive and effective communication with members in need of assistance, while continuously evaluating and adjusting strategies based on portfolio needs. Responsibilities: Conduct live outreach calls to members during evening hours (5-9 pm, 4 days a week) and on Saturdays (8 am-12 pm), focusing on engaging members who may be eligible for hardship assistance. Serve as the Single Point of Contact (SPOC) for submitting hardship assistance applications, guiding members through the application process with clear and thorough explanations. Assist members in understanding available hardship programs, answering questions, and addressing concerns related to their financial challenges. Review financial documents submitted by members for completeness and accuracy, ensuring that all necessary documentation is provided before submitting hardship applications. Maintain accurate and detailed records of outreach efforts, including the status of hardship applications, communication logs, and outcomes. Ensure that all hardship assistance applications are complete, properly documented, and submitted in a timely manner. Track and report on the progress of outreach efforts, providing weekly updates on key metrics such as call volume, application submissions, and success rates. Execute targeted outreach campaigns, focusing on specific delinquency statuses or delinquency buckets to prioritize members in need of immediate assistance. Collaborate with the broader team to continuously evaluate outreach effectiveness and adapt strategies based on performance data and portfolio trends. Maintain confidentiality and adhere to all relevant regulatory and compliance standards when handling member information. Provide exceptional customer service, ensuring that members feel supported and informed throughout the hardship assistance process. Assist in identifying and implementing process improvements for the hardship assistance application and outreach process. Qualifications: Required: Minimum of 3 years of call center experience, specifically assisting members with financial accounts. At least 2 years of experience reviewing personal financial documents for completeness and accuracy. High school diploma or equivalent required; some college coursework in business, finance, or related field preferred. Preferred: Experience in the mortgage industry, particularly with hardship assistance or loss mitigation programs. Familiarity with hardship assistance programs, including application processes and documentation requirements. Key Competencies & Skills: Skills: Strong communication skills, both verbal and written, with the ability to engage members effectively. Excellent organizational skills and attention to detail, especially in documenting outreach efforts and reviewing financial documents. Proficiency in using computer systems and software (e.g., Microsoft Office Suite, CRM systems). Ability to handle sensitive member information with confidentiality and professionalism. Ability to work independently and manage time effectively in a part-time role. Strong problem-solving skills and the ability to adapt to changing priorities. Personal Attributes: Empathy and patience in working with members facing financial challenges. Self-motivated and results-oriented, with a focus on providing high-quality service. Ability to work a flexible schedule, including evenings and Saturdays. Work Environment: This is a remote position, requiring employees to have a reliable internet connection and a quiet, professional environment for conducting outreach calls during specified hours. Employees must be able to maintain focus and productivity while working remotely during evening hours (5-9 pm, 4 days a week) and on Saturdays (8 am-12 pm). Consistent communication and collaboration with the team are essential to ensure the effectiveness of outreach efforts. The role requires the ability to work independently with minimal supervision, adhering to scheduled hours and meeting outreach goals. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Hope Enterprise Corporation does not participate in or engage in any form of visa sponsorship, including employment-based visa applications or extensions (e.g., H-1B, TN, O-1, OPT, STEM OPT, etc.). Candidates must be legally authorized to work in the United States at the time of application and throughout the duration of employment.
    $34k-49k yearly est. 13d ago
  • SEO Outreach Specialist

    Omniscient

    Remote job

    Omniscient Digital is an organic growth agency that partners with ambitious B2B SaaS companies like SAP, Adobe, Loom, and Hotjar to turn SEO and content into growth engines. About this role We're hiring an SEO Outreach Specialist to partner with high-authority brands and build high-quality backlinks to support our clients' growth and authority. You will be involved in our internal backlinking and guest posting program and responsible for multiple client deliverables. This is a perfect role for someone experienced in SEO, content marketing, and digital PR for B2B software companies and constantly looks for better ways to do thing whether through process improvements or AI and automation. When applying, include “backlinks are awesome” as the passcode. There is a lot of room to be creative with plenty of autonomy, as this is a fully remote position. You will report to our Outreach Team Lead. Your responsibilities Your job as the SEO Outreach Specialist will include: Working within a collaborative link-building team to achieve collective goals. Conducting thorough research and prospecting of websites to identify potential link-building opportunities. Engaging in outreach activities to establish and nurture relationships with relevant companies. Assisting with prospecting and research tasks to support the overall link-building strategy. Building partnerships and relationships with publishers, editors, and writers at well-known companies to secure high-quality backlinks for clients and Omniscient Digital web properties Maintaining a standard of excellence for the links we build to clients' websites Curating relevant guest post topics for our editorial partners, and ensuring content exceeds their expectations Understanding a diverse set of clients' businesses and their marketing goals to place relevant and valuable links Identifying opportunities and implement solutions to work more efficiently and effectively with AI and automations Working with project management and database tools to track outcomes and inputs Ensuring all guest posts and backlinks get delivered on time and with a high bar for quality Partnering with Omniscient Digital's Organic Growth Strategists and Editorial Leads to maintain a pulse on client strategy development and changes required to align the backlinking strategy accordingly Who you are You've got experience in SEO and content. You have 2-3 years of experience with SEO, keyword research, and/or link building. You are familiar with tools such as Ahrefs, Notion, Asana, Loom, Google Analytics, and more. You have a high bar for quality. You know the red flags in SEO link building and steer clear of them. You don't lower your standards just to get a deal done. You always try to improve. You don't accept "that's just the way it's done" and always find ways to work smarter, not harder. You're an intellectually curious critical thinker. Time flies by as you find yourself researching interesting topics or finding creative ways to solve a problem. You seek feedback. You're eager to learn new things to grow and improve your skills. You're not afraid to jump on a call. This role is heavily relationship-focused. In many ways, you're managing two sets of relationships: our team and our partners. You make great decisions quickly and focus on action. You have a bias toward action and learning on the fly. You don't shy away from making decisions, knowing that you can iterate and improve as you go. You're meticulous and detailed. Whether it be a well-placed anchor text or keeping track of every single link, you sweat the details. You're proactive and flexible. You can act and take initiative without explicit instructions and realize that things change and often don't work out perfectly. You believe in punctuality. Deadlines are not optional for you. You're not an asshole. We spend a lot of our days engaging with our coworkers and clients. There's no room for assholes. You're friendly, eager to jump in and take ownership, and love to work as a team to be successful. Why you should work with us We're here to help you do great work and grow personally and professionally. We're a 100% remote company, so you can work from anywhere. By working at a small company with multiple clients, you'll improve your SEO, editorial, marketing, and project management skills faster than you would at a big company. Ample opportunities to take on more responsibility. We'll coach you up toward becoming a world-class marketer. We take team trips each year to cities like Los Angeles, Boston, Austin, and Chicago to get some time together in person. Ready to apply? Keep scrolling to submit your information. We're excited to meet you! ___ We know the confidence gap and imposter syndrome ( yes, we have it, too ) can sometimes hold us back from applying for a job. But there's no such thing as a "perfect" candidate. Omniscient Digital is a place where everyone can grow. So however you identify and whatever background you bring with you, please apply if the idea of this role excites you. Omniscient Digital is an equal opportunity employer. We ensure equal opportunity and all candidates are considered without regard to race, color, religion, national origin, age, sex, sexual orientation, gender identity, marital status, ancestry, physical or mental disability, veteran status, or any other legally protected characteristics. ___ About Omniscient Digital Omniscient Digital is an organic growth agency that partners with ambitious B2B SaaS companies like SAP, Adobe, Loom, and Hotjar to turn SEO and content into growth engines. We pride ourselves on being lean, agile, and experimental. Our team thrives on R&D and innovation, always exploring the smartest ways to deliver exceptional results. We believe in a culture of building and shipping - whether it's client deliverables, new services, or internal tools that keep us ahead of the game. If you're looking for a role where you'll tackle challenging problems, work with ambitious brands, and help shape the future of organic growth, let's talk. Learn about the principles that drive how we work and build a company. ___ By submitting your application, you agree that Omniscient Digital may collect your personal data for recruiting, global organization planning, and related purposes. Omniscient Digital's Privacy Policy explains what personal information we may process, where we may process your personal information, our purposes for processing your personal information, and the rights you can exercise over Omniscient Digital's use of your personal information.
    $35k-49k yearly est. Auto-Apply 60d+ ago
  • SM Influencer Outreach Specialist

    Catch Creation

    Remote job

    Catch Creation is a global eCommerce company built for the digital age. We create, grow, and manage online brands that inspire customers and deliver real value through exceptional products and experiences. Our team thrives in a fully remote environment, combining creativity, data-driven strategy, and innovation to build scalable eCommerce solutions that perform. From concept to conversion, we specialize in developing brands that stand out in competitive markets-driven by a passion for design, storytelling, and customer satisfaction. Every product we launch reflects our commitment to quality, authenticity, and growth. At Catch Creation, we believe great ideas can come from anywhere-and our remote-first culture allows talented people from around the world to collaborate, innovate, and bring those ideas to life. Social Media Influencer Outreach Specialist - Pet Ecommerce Remote | $4/hour | Full-Time About the Role We are a fast-growing Pet Ecommerce brand in the US looking for a dedicated and results-driven Social Media Influencer Outreach Specialist to scale our presence through high-performing creator partnerships. You will work directly with our marketing team to source, contact, negotiate, and manage pet influencers and UGC creators who drive traffic, engagement, and sales for our online store. If you love pets, understand influencer marketing, and thrive in a performance-based Ecommerce environment, this role is for you. Key Responsibilities Research and vet pet niche influencers and UGC creators across TikTok, Instagram, and YouTube Execute high-volume cold outreach via DMs and email Personalize outreach messages for higher response and close rates Negotiate gifted, commission-based, and paid collaborations Manage influencer campaigns from onboarding to content delivery Coordinate product seeding, shipping, and creator tracking Ensure content aligns with brand, creative, and compliance guidelines Track coupon codes, affiliate links, UTMs, and sales attribution Monitor performance across CTR, CVR, AOV, ROAS, and revenue Maintain influencer records in CRMs and tracking sheets Support UGC pipelines for paid ad usage and seasonal product launches Required Qualifications 1+ year of experience in influencer outreach, UGC sourcing, or Ecommerce marketing Proven experience working with sales-driven influencer or UGC campaigns Hands-on experience with TikTok, Instagram, and/or YouTube Experience with high-volume cold outreach Strong working knowledge of Google Sheets/Excel and CRM tools Understanding of Ecommerce KPIs, conversion funnels, and attribution Excellent written and verbal English communication Ability to work independently in a fully remote environment Reliable high-speed internet and professional home setup Core Ecommerce & Pet-Niche Skills Pet influencer sourcing & vetting Product seeding & UGC management Affiliate & coupon code tracking Sales-focused outreach & closing Influencer-to-paid-ad content pipeline Conversion-focused campaign execution CRM & workflow management Trend analysis in the pet content space Ideal Personality Traits Pet-lover with a strong creator economy mindset Results-driven and performance-focused Confident, persuasive communicator Persistent and resilient in outreach environments Highly organized and detail-oriented Proactive, accountable, and self-motivated Relationship-focused with creators Calm under pressure and KPI-driven Compensation $4 per hour Performance-based incentives available based on results Long-term growth opportunity with our expanding Pet Ecommerce brand
    $35k-49k yearly est. Auto-Apply 44d ago
  • Influencer Outreach Specialist

    FZCO

    Remote job

    About Prop Firm Match Global FZCO Prop Firm Match Global FZCO is the leading platform for discovering, comparing, and selecting proprietary trading firms. We help traders make confident, informed decisions by offering side-by-side comparisons, verified reviews, and data-backed insights from the top prop firms worldwide. Our mission is to bring transparency, access, and clarity to the prop trading space. Role mission To expand Prop Firm Match's global influencer network by identifying, connecting with, and nurturing relationships with influencers in the trading and fintech ecosystems - amplifying brand visibility, credibility, and community reach across multiple markets. Top 5 Performance Objectives 1. Build and scale the global influencer network (first 90 days; ongoing) ▸ Identify, qualify, and collaborate with a variety of forex and futures content creators (Instagram/YouTube/Tiktok) aligned with Prop Firm Match's mission. ▸ Develop and maintain a structured influencer database with clear categorization (region, audience size, engagement type). ▸ Focus initially on European and North American outreach with early expansion into East Asia as a secondary growth region. . 2. Develop and manage influencer relationships (quarter 1-2) ▸ Build early trust and professional rapport with influencers through strong communication and follow-up. ▸ Ensure positive long-term relationships by providing clear collaboration guidelines and tracking engagement outcomes. 3. Execute influencer campaigns and measure impact (quarter 2-3) ▸ Coordinate campaigns that drive measurable traffic and engagement (YouTube mentions, reviews, affiliate collaborations). ▸ Track influencer performance metrics (CTR, conversions, content reach) using internal analytics dashboards. ▸ Present weekly campaign impact summaries to the Growth team. ▸ Negotiate collaboration terms, secure deals efficiently, and hand over structured briefs to influencers once confirmed. ▸ Assist with affiliate support by responding to partner queries through Intercom, ensuring fast, clear, and accurate communication. 4. Contribute to the firm's market intelligence and brand credibility (ongoing) ▸ Leverage influencer insights to inform content strategy, audience trends, and partnership decisions. ▸ Identify emerging influencer categories and new audience segments within the trading ecosystem. ▸ Ensure influencers accurately represent the brand's integrity and transparency standards. 5. Establish outreach processes and communication systems ▸ Build SOPs for influencer selection, outreach templates, and negotiation playbooks. ▸ Use automation tools (e.g., Google Sheets, CRM) to standardize reporting and tracking ▸ Collaborate with Growth and Marketing to ensure consistent brand tone across communications. Requirements Key traits of top performers: ▸ Deep understanding of the prop trading and fintech industry, including firm reputations and audience nuances. ▸ Excellent communication and relationship-building skills. ▸ Self-driven, consistent, and detail-oriented in tracking outreach and results. ▸ Curious and globally minded, with awareness of regional influencer ecosystems (particularly Asia). Before applying, please take into account that: ▸ If you don't meet every single qualification but believe you can excel in the role based on what it requires - we encourage you to apply. ▸ We are an equal opportunity employer and welcome applicants from all backgrounds, experiences, and perspectives. ▸ Even if it's not listed as a formal requirement, we truly value candidates who have clear familiarity with the prop trading industry and us, our mission and what we do. Hiring Process We keep our process simple, transparent, and respectful of your time. Here's what to expect: 1. Initial Filtering: We review all applications carefully, assessing relevant experience, achievements, and communication style. 2. Video Self-Introduction: A short asynchronous video where you introduce yourself, share your background, and reflect your communication style and personality. 3. Task: A short, role-specific challenge that allows you to demonstrate your thinking, creativity, and approach to real job scenarios. 4. HR Interview: A conversation with our HR team to explore your career journey, motivations, and alignment with our values and ways of working at Prop Firm Match Global FZCO. 5. Professional interview A deeper discussion with Joseph Pratte or Roberts Gomins - your potential manager or team lead, focusing on your professional expertise, mindset, and fit with our growth vision. 6. Offer Stage: If successful, we'll start with an informal offer discussion, followed by a formal written offer. Benefits Why Join Prop Firm Match Global FZCO? ▸ Contribute to a growing platform shaping the future of proprietary trading ▸ Work within a flat, collaborative team where your input is valued ▸ Competitive compensation, including base pay and benefits ▸ 100% medical, dental, and vision coverage (U.S. only), including gender-affirming care ▸ Flexible PTO including sick time, holidays, refresh days, and sabbatical leave after five years ▸ Work remotely with the flexibility you need to maintain balance and focus. ▸ A professional, transparent, and healthy work environment that values both results and people.
    $35k-49k yearly est. Auto-Apply 60d+ ago
  • School Partnerships & Outreach Specialist

    Novastar Prep Tutoring

    Remote job

    Novastar Prep provides high-quality academic support that helps students excel. A key growth channel for our organization is building strategic partnerships with schools, PTAs, and education stakeholders. We are seeking an energetic, relationship-driven professional to strengthen our presence across school communities. Role Overview The School Partnerships & Outreach Specialist will cultivate and manage relationships with K-12 schools, parent-teacher associations, and community education groups. This role includes representing Novastar Prep at school events, coordinating outreach initiatives, promoting our tutoring programs, and driving engagement within school communities. The ideal candidate is outgoing, organized, and confident working with educators, parents, and school administrators. Key Responsibilities Develop and maintain relationships with schools, principals, counselors, teachers, and PTAs. Coordinate and conduct school outreach activities including presentations, information sessions, open houses, and tutoring events. Represent Novastar Prep at PTA meetings, school events, community fairs, and local education functions. Promote programs and services through presentations, flyers, digital collateral, and school-approved communication channels. Manage outreach schedules, school visit logistics, follow-up communications, and partnership nurturing. Collaborate with internal teams to create outreach materials, messaging, and event content tailored to school audiences. Track partnership activity, school engagement metrics, and lead generation from events and school relationships. Identify new opportunities for school and community partnerships within assigned regions. Coordinate fundraising-related school events and support school-based initiatives as appropriate. Qualifications Bachelor's degree required; Master's degree preferred. 2+ years of experience in school outreach, community engagement, education partnerships, or related roles. Strong public-speaking and presentation abilities; comfortable engaging with groups of parents, teachers, and students. Excellent interpersonal skills with an outgoing, relationship-driven approach. Understanding of school environments, parent-teacher dynamics, and PTA structures. Strong written communication skills and ability to create polished outreach materials. Highly organized with the ability to manage multiple events, contacts, and deadlines. Willingness to travel locally for school visits and events, with occasional evening/weekend availability. Remote-work capability with comfort using digital tools and communication platforms. Preferred Skills Experience in tutoring, education services, or academic program outreach. Familiarity with CRM tools or outreach tracking platforms. Experience coordinating or supporting school fundraising events. Benefits $50,000 base salary + performance bonuses Fully remote role with local travel Health insurance reimbursement Retirement plan Paid Time Off and paid sick leave Collaborative, mission-aligned work environment ********************
    $50k yearly 60d+ ago
  • Provider Engagement & Outreach Specialist (Remote Option)

    Partners Behavioral Health Management 4.3company rating

    Remote job

    Competitive Compensation & Benefits Package! eligible for - Annual incentive bonus plan Medical, dental, and vision insurance with low deductible/low cost health plan Generous vacation and sick time accrual 12 paid holidays State Retirement (pension plan) 401(k) Plan with employer match Company paid life and disability insurance Wellness Programs Public Service Loan Forgiveness Qualifying Employer See attachment for additional details. Office Location: Available for any of Partners locations; Remote Option Projected Hiring Range: Depending on Experience Closing Date: Open Until Filled Primary Purpose of Position: The Provider Engagement & Outreach Specialist serves as a liaison between Partners Health Management and healthcare/physical health providers to drive quality improvement, practice transformation, and provider engagement. This role supports physical health providers in implementing evidence-based workflows, optimizing care delivery models, and aligning with value-based care initiatives. The Specialist also leads outreach efforts to foster collaborative relationships, deliver educational resources, and support providers in meeting performance and compliance benchmarks. Roles and Responsibilities: Support medical providers in transforming care delivery through implementation of patient-centered medical home (PCMH), value-based care models, and quality improvement initiatives. Engage directly with providers and healthcare teams across North Carolina to build strong partnerships, understand their unique challenges, and provide tailored assistance Conduct on-site and virtual practice visits to assess workflows, identify improvement opportunities, and provide technical assistance and resources. Analyze and utilize performance data (e.g., HEDIS, Medicaid measures) to collaborate with providers to design targeted interventions that improve care quality and patient outcomes. Assist practices with change management strategies to enhance patient outcomes and operational efficiency Act as a liaison in supporting providers in adopting value-based care practices, that enhance clinical efficiency and patient outcomes Develop and disseminate outreach materials, toolkits, and communication strategies to strengthen provider relationships. Stay abreast of emerging best practices, payer requirements, and regulatory changes affecting provider performance and transformation. Deliver training and coaching on practice transformation topics, data use, and workflow redesign Track provider progress, document interactions, and report outcomes and barriers to leadership for continuous program improvement. Work directly with physicians, clinical teams, and administrative staff to improve care delivery, enhance patient outcomes, and increase performance. Collaborate with internal stakeholders to align resources and interventions Support practice transformation initiatives that drive sustained improvements in care quality and operational efficiency Work with providers to encourage preventive service utilization and effective chronic condition management among their patient populations Assist clinicians achieve measurable improvements in health outcomes and patient satisfaction by fostering patient engagement and adherence to recommended care plans Knowledge, Skills and Abilities: • Deep understanding of value-based care models, and healthcare quality programs. • Experience in healthcare practice transformation, care delivery redesign or clinical operations • Experience engaging and coaching clinical teams (physicians, nurses, and practice managers) • Familiarity with health equity initiatives and strategies to address social drivers of health. • Experience in Project Management and familiarity in process mapping and workflow analysis tools. • Knowledge of and ability to explain and apply the provisions of contractual practices adopted by Partners Health Management and required by NC Division of Health Benefits. • Demonstrate working knowledge of HEDIS quality measures and reporting requirements to support accurate provider education and engagement • Collaborate with providers and internal teams to close care gaps and ensure compliance with HEDIS and other quality initiatives. • Experience working with large multi-site practices. • Ability to analyze clinical and operational data to drive improvement initiatives. • Excellent facilitation and project management skills and familiarity in process mapping and workflow analysis tools. • Strong problem solving, decision-making and negotiating skills. • Exceptional interpersonal skills and strong written and verbal communication skills. • Excellent organizational skills. • Ability to multi-task and meet deadlines. • Considerable knowledge of the laws, regulations and policies that govern the program, which includes and is not limited to contractual requirements adopted by NC Division of Health Benefits and other governmental oversight agencies. • Strong problem solving, negotiation, arbitration, and conflict resolution skills. • Excellent computer skills and proficiency in Microsoft Office products (such as Word, Excel, Outlook, and PowerPoint. • Demonstrated ability to verify documents for accuracy and completeness; to understand and apply laws, rules and regulations to various situations; to apply regulations and policies for maintenance of consumer medical records, personnel records, and facility licensure requirements. • Ability to make prompt independent decisions based upon relevant facts. • Ability to establish rapport and maintain effective working relationships. • Ability to act with tact and diplomacy in all situations. • Ability to maintain strict confidentiality in all areas of work. • Experience with Electronic Health Records (HER) for clinical processes Education and Experience Required: Bachelor's degree and a minimum of four years of experience in managed care or a related field with a healthcare provider or insurer/payer. Relevant areas may include provider relations, network development or design, provider engagement services, contract management, or patient financial services. Experience in auditing, accounting, or finance is also applicable. A combination of relevant education and experience may be considered in lieu of a Bachelor's degree. Must be able to travel as required. 4 years of significant and relevant work experience in medical practice management in lieu of educational requirements may be accepted, particularly with significant administrative experience in a clinic setting. Must have the ability to travel as indicated. Other requirements: Must reside in North Carolina or within 40 miles of the NC border. Education and Experience Preferred: Bachelor's degree in Nursing, Public Health, Healthcare Administration, or a related field (Master's degree preferred). Deep understanding of value-based care models, healthcare quality programs, and population health initiatives. Demonstrated experience in practice transformation roles and practice support. Licensure/Certification Requirements: None
    $29k-34k yearly est. Auto-Apply 60d+ ago
  • Community Specialist

    Monarch 4.4company rating

    Remote job

    Make a Difference in Someone's Life! At Monarch, we work together to provide life-changing care in communities across North Carolina and Rhode Island. As a team, we provide hope, promote wellness, and empower individuals and families impacted by mental illness, substance use disorders, intellectual and developmental disabilities, and traumatic brain injury. You Belong at Monarch You deserve a positive and encouraging work environment - a place where you can do your best work and grow as a professional. That is just what you'll find at Monarch. Here, we care for people, including our team members. We offer a comprehensive, competitive benefits package that supports full-time and part-time team members and their families. More than just a job, this opportunity with Monarch will give you room to spread your wings and grow because we believe in promoting from within and developing future leaders. Job Highlights:Starting Pay: from $15.00/hour This Opportunity:The Community Specialist is primarily responsible for developing a positive relationship with the individual receiving services and their family in a work, home, school, or community setting while assisting them in achieving their personal dreams and goals as designated in the individual goal plans, as well as providing periodic relief to the caregiver.What You'll Do: • Assess each person receiving services for their hopes, dreams, and desires and provide supports that facilitate achievement. • Ensure that the rights of each person receiving services are protected and promoted at all times. Assist people in developing advocacy skills, participating in advocacy efforts, and utilizing personal advocates, as well as, provide periodic relief to the caregiver. • Serve as a resource for individual receiving services on community agencies, services, and supports that can meet identified needs/goals. • Supervise, educate, and monitor (as needed) individual receiving services in work, home, school, or community type settings. • Provide one-on-one support as needed to meet the emotional, physical, and medical needs of each person supported. • Maintain a safe environment for community, employees, and individual receiving services by practicing safety procedures. • Facilitate person-centered, effective, positive relationships with individual receiving services using positive approaches that promote self-determination in all areas of life. • Provide input and recommendations into assessment and planning processes, and development of the individual's plan. • Implement person's plan fully including but not limited to respite plan, within the requirements of the service definition, and document as required by the service definition and agency policy. Accurately complete all required documentation, including but not limited to, goal completion, actions toward outcomes, incident reports, timesheets, etc. • Complete daily progress notes and communication log to assure appointments, goals, and interests are met and/or daily documentation. • Assist in maintaining all necessary records, daily attendance, check sheets, production sheets, etc. • Substitute in-house or in the community as demands occur. • Assist new staff and/or current staff with orientation, mentoring, and training. • Attend and actively participate in meetings and training as required. Maintain certification in all agency, state and federal training requirements. • Demonstrate knowledge of and comply with all agency policies and procedures, as well as state and federal statutes and regulations related to specific program areas. • Follow service definition guidelines for services being provided. • Perform all other duties as assigned by the supervisor • Driving and travel may be required *The definition of an Innovations direct care worker includes all workers required for compliance with, or delivery of, the relevant Innovations waiver service definitions and the delivery of a unit of Innovations services to individuals in the definition of direct care worker to be applied and shall include only caregivers who are contracted for the Page 230 Session Law 2023-134 House Bill 259 provision of services in a legally appropriate manner. Education We're Looking For:High School Diploma (Required) Certifications We're Looking For:Drivers License (Valid) - USAExperience We're Looking For:Experience working with adults with a mental health diagnosis and/or developmental disabilities | Not RequiredSchedule:Monday-Friday (3:00pm-6:00pm) Target Weekly Hours:15Monarch is an Equal Opportunity Employer Monarch offers opportunities as diverse as the people we support and the communities we serve. Monarch is an equal opportunity employer and we are firmly committed to supporting and celebrating all forms of diversity. Monarch does not accept paper applications. Any person with a disability who needs any reasonable accommodation under the Americans with Disabilities Act to apply for a position or otherwise to participate in Monarch job search or selection process, should contact **************** or call **************. This in no way implies that these are the only duties and responsibilities to be performed. You will be required to follow any other instructions and to perform any other duties and responsibilities upon the request of a supervisor. This job description is subject to revision at the discretion of Monarch.
    $15 hourly Auto-Apply 60d+ ago
  • Community Support Specialist

    Mon Yough Community Services 3.3company rating

    Remote job

    Since 1969, MYCS has helped individuals and families in the Mon Valley area Get Better based on the specific and unique circumstances of each person we serve. Our mission is to foster hope, renewal, healing and wellness for those who face the challenges of mental health, substance use and intellectual disabilities. The goal of helping individuals Get Better means getting better service, better advice, better treatment and a better experience overall. The people of MYCS strive for excellence in their quest for knowledge, compassion and support for the recovery of every individual. Job Description SPECIFIC RESPONSIBILITIES: • Establish and maintain effective working relationship with all MYCS consumers, striving to exceed their expectations for service, quality, and individuality. Individuals shall be recognized for their valued role within their community. • Plan, participate in, and conduct customized individual or small group activities and instruction, which serve to maximize each individual's potential, as well as providing the tools necessary to make good choices and develop appropriate skills to foster independence as they grow and develop within their community. This includes paid work activities/training that require staff assistance. • Learn, implement and document the Individual Support Plan (ISP) for each consumer. • Complete incident/other reports and documentation in accordance with agency/program, county, and state regulations. • Develop, implement and monitor goal plans as needed, according to agency/program policies and procedures. Goal plans shall be respectful of individual interests and aptitudes. Goals shall serve to minimize artificiality and restrictiveness, while maximizing holistic, integrated supports. Goals shall serve to connect the fabric of work, home, social and recreational needs and desires. • Demonstrate proper judgment and decision-making skills when relating to consumers, their families and team members as specified by program/agency policies; consistently present a professional demeanor in regard to dress and behavior. • Respond to individual's verbal and non-verbal communication, providing regular and consistent opportunities to express their gifts and capacities. • Act to ensure safety of individuals, co-workers and self at all time by: - maintaining a clean, hazard free environment - responding immediately to crisis situations, such as accidents, illness, seizures or aggressive behaviors - using verbal management and physical intervention techniques when appropriate - anticipating crises effectively using knowledge of individual's likes/dislikes, stressors and communication style • Provide a full range of assistance with tasks related to individuals' personal care: grooming, toileting, feeding, and transferring/lifting as needed. These services shall be provided while allowing the highest possible level of discretion and personal dignity. • Provide the individuals served with a full range of opportunities to participate in everyday recreational/leisure activities from which to choose. Preferred activities are those which reflect the individual's interests and shall be age-appropriate and optimally integrated within the community. • Attend required/agency program meetings, as well as communicate relevant information/new ideas in a professional manner. • Provide transportation for consumers as required. • Participate in approved annual trainings as specified by county/state regulations and MYCS policy. • Must have mobility and flexibility (such as running, bending, lifting, climbing stairs, etc.) as to ensure safety and wellbeing of individuals served and of self. • Establish and maintain productive work relationships with individuals served, co-workers, families, and all parties encountered while acting as a representative of the agency. This relationship shall promote a positive, team-oriented work environment. REQUIRED MINIMUM QUALIFICATIONS: • Education/Certifications: High School diploma or GED required. • Experience: One (1) year experience working with individuals with disabilities. • Clearances: Act 33 and Act 34. • Driving: Must be 21 years of age or older with a valid PA driver's license and meet the guidelines to be accepted on the agency's vehicle insurance policy. • Medical: Upon hire, provide a current physical and Mantoux test, and then ongoing as required by the Department of Public Welfare (DPW). PLEASE APPLY ONLINE AT ************ Qualifications See above Additional Information MUST APPLY ONLINE at ************
    $27k-35k yearly est. 60d+ ago

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