Houston Methodist jobs in Conroe, TX - 962 jobs

Senior Radiation Physicist **HOUSTON METHODIST EXPERIENCE EXPECTATIONS** + Provide personalized care and service by consistently demonstrating our I CARE values:* INTEGRITY: We are honest and ethical in all we say and do.* COMPASSION: We embrace the whole person including emotional, ethical, physical, and spiritual needs.* ACCOUNTABILITY: We hold ourselves accountable for all our actions.* RESPECT: We treat every individual as a person of worth, dignity, and value.* EXCELLENCE: We strive to be the best at what we do and a model for others to emulate. + Practices the Caring and Serving Model + Delivers personalized service using HM Service Standards + Provides for exceptional patient/customer experiences by following our Standards of Practice of always using Positive Language (AIDET, Managing Up, Key Words) + Intentionally collaborates with other healthcare professionals involved in patients/customers or employees' experiential journeys to ensure strong communication, ease of access to information, and a seamless experience + Involves patients (customers) in shift/handoff reports by enabling their participation in their plan of care as applicable to the given job + Actively supports the organization's vision, fulfills the mission and abides by the I CARE values **PATIENT AGE GROUP(S) AND POPULATION(S) SERVED** + Refer to departmental "Scope of Service" and "Provision of Care" plans, as applicable, for description of primary age groups and populations served by this job for the respective HM entity. **PeoplePercent_7** + Works with therapy staff to ensure that periodic machine quality assurance is routinely and appropriately performed. + Surveilles engineering/vendor staff work to ensure machine repairs and upgrades are adequately performed and machine performance verified. + Provides consultation to physicians, and guidance to dosimetrists and therapists regarding best approaches to simulate, plan, image and treat patients to assure accurate delivery of prescribed radiation dosage to a specific human patient, and the associated risk. + Supports the training of departmental personnel as needed to effectively and safely utilize equipment for patient care and the didactic education and hands-on training for radiation oncology and medical physics residents and other trainees. Provides guidance and supervision to junior medical physicist. **SERVICE ESSENTIAL FUNCTIONS** + Develops procedures for testing and evaluating performance levels of radiotherapy treatment and simulation equipment. Assists in the development and execution of plans for acceptance and commissioning of new radiotherapy and dosimetry equipment and software. + Provides documentation that radiotherapy treatment and simulation equipment meet accreditation and regulatory compliance requirements. Participates in the specification of the physics instrumentation used in the measurement and performance testing of therapeutic equipment. + Participates in the development and management of quality control program for a radiation treatment facility that includes applicable facility accreditation requirements, and the review of policies and procedures pertaining to therapeutic radiation and its safe and appropriate use. **QUALITY/SAFETY ESSENTIAL FUNCTIONS** + Ensures that quality assurance is performed to verify proper functioning after installation, repair or upgrade of radiation treatment equipment and software. It includes acceptance testing of radiotherapy treatment and simulation equipment, calibration and characterization of radiation beams from therapeutic equipment including radiation quantity, quality, and distribution characteristics, and assessment of the mechanical and geometric optics for proper placement of the beam. It also includes calibration and/or verification of the physical and radiological characteristics of brachytherapy sources. + Advances the implementation and management of dosimetric and beam delivery aspects of external beam delivery, brachytherapy irradiation and special procedures. External beam delivery aspects include treatment aids, beam modifiers, and geometrical arrangements. Special procedures are included for both external beam (e.g. radiosurgery, total body irradiation, total skin irradiation, intraoperative therapy) and brachytherapy (e.g. high dose rate, intravascular brachytherapy). + Guides the acceptance testing, management, and supervision of computer systems used for treatment planning and calculation of treatment times or monitor units. This includes measurement and input of dosimetry data base and verification of output for external beam radiotherapy and brachytherapy. + Ensures the completion of periodic quality assurance and calibrations for radiation treatment equipment, software, and instrumentation in accordance to Part 25 Texas Administrative Code §289 as well as recommendations from vendors and professional organizations. + Ensures that patient-specific quality assurance, including initial and periodic treatment plan checks and measurements if required, are performed on a timely manner. + Coordinates and participates in the development and/or evaluation of a radiation safety program in a therapeutic radiation facility including written procedures for the protection of patients, workers, and the public, as well as in the protective shielding design and radiation safety surveys in a radiotherapy facility. **FINANCE ESSENTIAL FUNCTIONS** + Develops specifications for radiotherapy treatment and simulation equipment, including software. Provides equipment and software evaluations of value and performance and recommendations on possible equipment and software purchases. **GROWTH/INNOVATION ESSENTIAL FUNCTIONS** + Develops and participates in clinical research and development projects as well as other research projects that are consistent with departmental goals. **OTHER RESPONSIBILITIES** **PS JOB EXPORT - DO NOT DELETE** + Works with therapy staff to ensure that periodic machine quality assurance is routinely and appropriately performed. People + Surveilles engineering/vendor staff work to ensure machine repairs and upgrades are adequately performed and machine performance verified. People + Provides consultation to physicians, and guidance to dosimetrists and therapists regarding best approaches to simulate, plan, image and treat patients to assure accurate delivery of prescribed radiation dosage to a specific human patient, and the associated risk. People + Supports the training of departmental personnel as needed to effectively and safely utilize equipment for patient care and the didactic education and hands-on training for radiation oncology and medical physics residents and other trainees. Provides guidance and supervision to junior medical physicist. People + Develops procedures for testing and evaluating performance levels of radiotherapy treatment and simulation equipment. Assists in the development and execution of plans for acceptance and commissioning of new radiotherapy and dosimetry equipment and software. Service + Provides documentation that radiotherapy treatment and simulation equipment meet accreditation and regulatory compliance requirements. Participates in the specification of the physics instrumentation used in the measurement and performance testing of therapeutic equipment. Service + Participates in the development and management of quality control program for a radiation treatment facility that includes applicable facility accreditation requirements, and the review of policies and procedures pertaining to therapeutic radiation and its safe and appropriate use. Service + Ensures that quality assurance is performed to verify proper functioning after installation, repair or upgrade of radiation treatment equipment and software. It includes acceptance testing of radiotherapy treatment and simulation equipment, calibration and characterization of radiation beams from therapeutic equipment including radiation quantity, quality, and distribution characteristics, and assessment of the mechanical and geometric optics for proper placement of the beam. It also includes calibration and/or verification of the physical and radiological characteristics of brachytherapy sources. Quality/Safety + Advances the implementation and management of dosimetric and beam delivery aspects of external beam delivery, brachytherapy irradiation and special procedures. External beam delivery aspects include treatment aids, beam modifiers, and geometrical arrangements. Special procedures are included for both external beam (e.g. radiosurgery, total body irradiation, total skin irradiation, intraoperative therapy) and brachytherapy (e.g. high dose rate, intravascular brachytherapy). Quality/Safety + Guides the acceptance testing, management, and supervision of computer systems used for treatment planning and calculation of treatment times or monitor units. This includes measurement and input of dosimetry data base and verification of output for external beam radiotherapy and brachytherapy. Quality/Safety + Ensures the completion of periodic quality assurance and calibrations for radiation treatment equipment, software, and instrumentation in accordance to Part 25 Texas Administrative Code §289 as well as recommendations from vendors and professional organizations. Quality/Safety + Ensures that patient-specific quality assurance, including initial and periodic treatment plan checks and measurements if required, are performed on a timely manner. Quality/Safety + Coordinates and participates in the development and/or evaluation of a radiation safety program in a therapeutic radiation facility including written procedures for the protection of patients, workers, and the public, as well as in the protective shielding design and radiation safety surveys in a radiotherapy facility. Quality/Safety + Develops specifications for radiotherapy treatment and simulation equipment, including software. Provides equipment and software evaluations of value and performance and recommendations on possible equipment and software purchases. Finance + Develops and participates in clinical research and development projects as well as other research projects that are consistent with departmental goals. Growth/Innovation **WORK EXPERIENCE** + Five years of experience in therapeutic medical physics in a hospital/clinic-based environment **EDUCATION** + M.S. degree in physical science **LICENSES AND CERTIFICATIONS - REQUIRED** + MPHYS - Medical Physicists - State Licensure N/A and + Certified by the American Board of Medical Physics in Therapeutic/Medical/Radiological/ Radiation Oncology Physics: ABR or ABR-ONC or ABR-TMP N/A **LICENSES AND CERTIFICATIONS - REQUIRED - ADDITIONAL DETAILS** + ABR-DMP - Diagnostic Medical Physics (ABR) N/A or + ABR-ONC - Oncology Radiologist (ABR) N/A or + ABR-TMP - Therapeutic Medical Physics (ABR) N/A **LICENSES AND CERTIFICATIONS - PREFERRED** **KNOWLEDGE, SKILLS, AND ABILITIES** + Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations + Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security + Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles **WORK ATTIRE** + Uniform No + Scrubs Yes + Business professional Yes + Other (department approved) No **ON-CALL** + On Call* Yes **TRAVEL** + May require travel within the Houston Metropolitan area Yes + May require travel outside Houston Metropolitan area No **Company Profile:** Houston Methodist Hospital is recognized by U.S. News & World Report as the No. 1 hospital in Texas and one of America's "Best Hospitals." As a full-service, acute-care hospital located in the Texas Medical Center and the flagship hospital of Houston Methodist, it has evolved into one of the nation's largest nonprofit teaching hospitals and a leader in innovative medical research with a comprehensive residency program. Two of Houston Methodist's primary academic affiliates are among the nation's leading health care organizations: Weill Cornell Medicine and New York-Presbyterian Hospital. Houston Methodist also has affiliations with Texas A&M University and the University of Houston. Houston Methodist Hospital offers unparalleled care for thousands of patients from around the world.

A leading healthcare provider in Houston is seeking a Senior Scheduler to manage appointment scheduling for complex services. The role involves clear communication with patients and medical staff, ensuring timely access to healthcare services, and training new staff members. Candidates should have a high school diploma and relevant experience in medical scheduling or a call center environment. This position offers opportunities for personal growth and a dynamic team environment. #J-18808-Ljbffr

Job Description Join the Harris Health System Team! Medical Technologist Supervisor - Microbiology - Ben Taub Hospital Pay: $87,755.20 - $114,067.20/year Job Status: Full-Time Benefits: Day 1 Benefits - Available the first day of hire Medical, Dental, and Vision insurance Flexible Spending Accounts (FSAs) Short- and Long-Term Disability insurance Life insurance 401(k) retirement plan Employee Assistance Program Subsidized parking Credit union Employee disaster relief Tuition Reimbursement - Available after 6 months of employment About the Position: Harris Health System is seeking a Medical Technologist Supervisor for the Microbiology Laboratory at Ben Taub Hospital. This position supervises medical technologists performing both routine and specialized diagnostic testing in the hospital laboratory setting. The supervisor ensures accuracy, quality, and compliance in all testing processes while supporting laboratory operations. Schedule: 8:00 a.m. - 4:30 p.m. About Harris Health System: Harris Health System, established in 1966, is the public healthcare safety-net provider for Harris County, Texas. Anchored by Ben Taub Hospital (Level 1 Trauma Center) and Lyndon B. Johnson Hospital (Level 3 Trauma Center), the system includes 39 clinics, specialty locations, and telemedicine services. Harris Health has earned Magnet designation for nursing excellence, NCQA recognition for patient-centered care, and maintains strong academic partnerships with Baylor College of Medicine, McGovern Medical School at UTHealth, MD Anderson Cancer Center, and the University of Houston's Tilman J. Fertitta Family College of Medicine. Responsibilities: Supervise medical technologists in performing routine and specialized diagnostic testing Ensure compliance with quality and safety standards in all laboratory procedures Oversee laboratory operations, workflow, and reporting Provide training, guidance, and support to laboratory staff Maintain accurate documentation and reports Requirements: Education: B.S. Degree in Medical Technology or related science (Biology, Chemistry, Physics) Licensure & Certifications: Medical Technology Certification by ASCP Experience: Minimum 5 years as a general Medical Technologist or specialist in a hospital or clinical laboratory Skills & Proficiencies: Strong written communication (reports) Research skills Advanced knowledge in microbiology and laboratory operations Preferred Education: Bachelor's Degree with Medical Technologist certification or Clinical Certification by ASCP or NCA Work Schedule: Flexible Apply Today! Advance your laboratory leadership career as a Medical Technologist Supervisor in Microbiology at Harris Health System's Ben Taub Hospital. Apply now to be part of a team dedicated to excellence in patient care. Powered by JazzHR MQ4u6rPXKn

Join the Harris Health System Team! Pathologist Assistant - Ben Taub Hospital Pay: $96,907.20 - $125,964.80/year Job Status: Full-Time Benefits: Day 1 Benefits - Available the first day of hire Medical, Dental, and Vision insurance Flexible Spending Accounts (FSAs) Short- and Long-Term Disability insurance Life insurance 401(k) retirement plan Employee Assistance Program Subsidized parking Credit union Employee disaster relief Tuition Reimbursement - Available after 6 months of employment About the Position: Harris Health System is seeking a Pathologist Assistant to join the anatomic pathology services team at Ben Taub Hospital. This role performs complex gross examinations of surgical specimens and assists with intra-operative consultations under the supervision of pathologists. The Pathologist Assistant ensures timely and accurate diagnostic support, maintains specimen integrity, and upholds all regulatory standards. Additional responsibilities include mentoring residents and students and contributing to quality improvement initiatives that enhance laboratory performance and patient care. About Harris Health System: Harris Health System, established in 1966, is the public healthcare safety-net provider for Harris County, Texas. Anchored by Ben Taub Hospital (Level 1 Trauma Center) and Lyndon B. Johnson Hospital (Level 3 Trauma Center), the system includes 39 clinics, specialty locations, and telemedicine services. Harris Health has earned Magnet designation for nursing excellence, NCQA recognition for patient-centered care, and maintains strong academic partnerships with Baylor College of Medicine, McGovern Medical School at UTHealth, MD Anderson Cancer Center, and the University of Houston's Tilman J. Fertitta Family College of Medicine. Responsibilities: Perform complex gross examination of surgical specimens Assist pathologists with intra-operative consultations Ensure specimen integrity and regulatory compliance Provide educational support to residents and students Participate in quality improvement initiatives to optimize laboratory performance Requirements: Education: Master's Degree from a NAACLS-accredited Pathologists' Assistant Program Licensure & Certifications: Pathologist Assistant (ASCP-PA) certification required within 365 days of employment Experience: No prior work experience required Skills & Proficiencies: Strong verbal and written communication, including public speaking and report writing Proficient in MS Excel, Word, PowerPoint, Outlook, and PC use Knowledge of medical terminology, analytical and research skills, and statistical abilities Work Schedule: Flexible Apply Today! Advance your laboratory career as a Pathologist Assistant at Harris Health System's Ben Taub Hospital. Apply now to contribute to excellence in patient care and education.

Overview At Houston Methodist, the Biomedical Equipment Technician (BMET) II position is responsible for providing technical support for general medical equipment, physiological monitoring, surgical equipment, and conduct safety inspections for the organization and meet regulatory guidelines through the analysis, maintenance, calibration, installation, and upgrades on assigned medical and other electronic equipment. This position works under limited supervision of a BMET Lead or Clinical Engineer, conducting work, providing records, and maintaining a database of scheduled maintenance, corrective maintenance, and safety testing in accordance with manufacturer, regulatory, and department guidelines. Houston Methodist Standard PATIENT AGE GROUP(S) AND POPULATION(S) SERVED Refer to departmental "Scope of Service" and "Provision of Care" plans, as applicable, for description of primary age groups and populations served by this job for the respective HM entity. HOUSTON METHODIST EXPERIENCE EXPECTATIONS Provide personalized care and service by consistently demonstrating our I CARE values: INTEGRITY: We are honest and ethical in all we say and do. COMPASSION: We embrace the whole person including emotional, ethical, physical, and spiritual needs. ACCOUNTABILITY: We hold ourselves accountable for all our actions. RESPECT: We treat every individual as a person of worth, dignity, and value. EXCELLENCE: We strive to be the best at what we do and a model for others to emulate. Practices the Caring and Serving Model Delivers personalized service using HM Service Standards Provides for exceptional patient/customer experiences by following our Standards of Practice of always using Positive Language (AIDET, Managing Up, Key Words) Intentionally collaborates with other healthcare professionals involved in patients/customers or employees' experiential journeys to ensure strong communication, ease of access to information, and a seamless experience Involves patients (customers) in shift/handoff reports by enabling their participation in their plan of care as applicable to the given job Actively supports the organization's vision, fulfills the mission and abides by the I CARE values Responsibilities PEOPLE ESSENTIAL FUNCTIONS Promotes a positive work environment and contributes to a dynamic, team-focused work unit that actively helps one another to achieve optimal department results. Listens to feedback and input carefully, demonstrating attention to others, and acknowledging and listening to different perspectives in a group. Communicates effectively with customers to contribute to the quality of the work environment by obtaining access to equipment and resolving equipment issues. Uses peer-to-peer accountability to contribute towards improvement of department scores for employee engagement. SERVICE ESSENTIAL FUNCTIONS Works with hospital departments and communicates the status of repairs and ensures minimal equipment downtime. Utilizes tools and test equipment appropriately. Keeps an inventory of assigned tools and test equipment. Supports medical equipment pre-purchase evaluations that are consistent with knowledge and experience, at the request of the Clinical Engineer. Coordinates outside support activities with vendors and clients to obtain completion of equipment support activity and ensures all activities are documented. QUALITY/SAFETY ESSENTIAL FUNCTIONS Documents all equipment support activities performed in database completely, accurately, and on time as per established guidelines. Conducts basic analysis, troubleshooting and patient medical equipment repair. Independently completes portions of projects or equipment installations as assigned. Prioritizes work activities and maintains set timelines as necessary to optimize response time. Consistently meets regulatory and department guidelines, such as PM compliance for assigned medical equipment at a minimum of 95%, and life support equipment at 100% each month. Consistently meets departmental goal for Open Service Report Average. FINANCE ESSENTIAL FUNCTIONS Consistently meets productivity goal of 75% of worked hours documented in the appropriate system. Utilizes resources with cost effectiveness and value creation in mind. Self-motivated to independently to manage time effectively, minimizing incidental overtime, to meet established department guidelines and prioritize daily tasks, assisting coworkers as needed. GROWTH/INNOVATION ESSENTIAL FUNCTIONS Evaluates and recommends new ideas that improve medical equipment quality, safety, and service. (EF) Provides nursing in-services on equipment, operational issues to reduce Use Errors while improving patient quality of care. (EF) Seeks opportunities to identify self-development needs and takes appropriate action. Ensures own career discussions occur with appropriate management. Completes and updates the My Development Plan on an on-going basis. (EF) This job description is not intended to be all-inclusive; the employee will also perform other reasonably related business/job duties as assigned. Houston Methodist reserves the right to revise job duties and responsibilities as the need arises. Qualifications EDUCATION Associate Degree in Biomedical Technology (BMET), Electronics Engineering or related field OR successful completion of Military BMET training WORK EXPERIENCE Three years of experience in maintaining electronics or electromechanical equipment, or two years maintaining medical equipment License/Certification LICENSES AND CERTIFICATIONS - REQUIRED N/A KSA/ Supplemental Data KNOWLEDGE, SKILLS, AND ABILITIES Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles Effective knowledge of basic computer hardware and software use Knowledge of regulatory agency standards and practices Skilled in the use of standard test equipment and tools use for the maintenance of clinical equipment Demonstrates solid technical skills in analyzing, calibrating, and installing assigned medical equipment Demonstrates knowledge of regulatory guidelines and hospital policies and procedures that govern Biomed equipment support activities Demonstrates high service standards, such as responding in a timely manner to customer requests, and identifying and anticipating customer requirements, expectations, and needs SUPPLEMENTAL REQUIREMENTS WORK ATTIRE Uniform No Scrubs Yes Business professional Yes Other (department approved) No ON-CALL* *Note that employees may be required to be on-call during emergencies (ie. DIsaster, Severe Weather Events, etc) regardless of selection below. On Call* Yes TRAVEL** **Travel specifications may vary by department** May require travel within the Houston Metropolitan area Yes May require travel outside Houston Metropolitan area No Company Profile Houston Methodist Willowbrook Hospital opened in December 2000 to serve the comprehensive health care needs of the growing community in Northwest Houston. The 310 bed hospital has 23 operating rooms, and more than 2,100 employees. Houston Methodist Willowbrook Hospital has been named a Magnet recognized health care facility by the American Nurses Credentialing Center's (ANCC) Magnet Recognition Program . Houston Methodist Willowbrook Hospital is Northwest Houston's regional leader in robotic minimally-invasive surgeries and specializes in cardiology and cardiovascular services, neurology, neurosurgery, orthopedics and sports medicine, and comprehensive cancer services. Houston Methodist Willowbrook Hospital has a Breast Care Center, Cancer Center, Imaging Center, Infusion Center, Sleep Center, Surgical Weight Loss Center and operates the largest Childbirth Center in the greater Northwest Houston area.

Overview At Houston Methodist, the Sr Academic Coordinator position is responsible for providing highly skilled technical and staff support services which span across clinical, research, and academic settings. This position will make sound judgments and function independently. The Sr Academic Coordinator position prepares, and researches grant applications, manuscripts, and proposals. This position gathers research data from individuals participating in the grant proposals and conducts literature searches relating to the grant submission. Related duties for the Sr Academic Coordinator position involve assembling, preparing and distributing materials for meetings to provide all attending with appropriate information. Houston Methodist Standard PATIENT AGE GROUP(S) AND POPULATION(S) SERVED Refer to departmental "Scope of Service" and "Provision of Care" plans, as applicable, for description of primary age groups and populations served by this job for the respective HM entity. HOUSTON METHODIST EXPERIENCE EXPECTATIONS Provide personalized care and service by consistently demonstrating our I CARE values: INTEGRITY: We are honest and ethical in all we say and do. COMPASSION: We embrace the whole person including emotional, ethical, physical, and spiritual needs. ACCOUNTABILITY: We hold ourselves accountable for all our actions. RESPECT: We treat every individual as a person of worth, dignity, and value. EXCELLENCE: We strive to be the best at what we do and a model for others to emulate. Practices the Caring and Serving Model Delivers personalized service using HM Service Standards Provides for exceptional patient/customer experiences by following our Standards of Practice of always using Positive Language (AIDET, Managing Up, Key Words) Intentionally collaborates with other healthcare professionals involved in patients/customers or employees' experiential journeys to ensure strong communication, ease of access to information, and a seamless experience Involves patients (customers) in shift/handoff reports by enabling their participation in their plan of care as applicable to the given job Actively supports the organization's vision, fulfills the mission and abides by the I CARE values Responsibilities PEOPLE ESSENTIAL FUNCTIONS Facilitates open, professional (verbal, nonverbal, written) communication to achieve mutual understanding. Communication to promote both work efforts and problem resolution is clear and professional, providing the highest quality service during every customer encounter. Contacts speakers and presenters, identified by physician, to solicit participation in monthly continuing education sessions throughout the year. Plans and books speakers for professional meetings, assisting with travel arrangements. Collaborates to foster healthy relationships in the work environment such as mitigation of conflict. Contributes to improvement of department scores for employee engagement. SERVICE ESSENTIAL FUNCTIONS Organizes and expedites the flow of work through the executive offices in a timely manner to assist in alleviating the executive workload. Takes minutes of academic meetings or conferences as requested. Prepares and researches grant applications, manuscripts, and proposals while using appropriate software. Gathers research data from individuals participating in the grant proposals and conducts literature searches relating to the grant submission. Manages timelines for submitting the grant proposals and ensure proposals are submitted on time. Completes special projects such as Grand Rounds for department and assists with appointments for International patients at Houston Methodist (HM). Composes, proofs, types, and distributes routine letters, reports, spreadsheets, presentations, and related materials to assure timely routine or answering of correspondence. Independently assembles, prepares and distributes materials for meetings to provide all attending with appropriate information. QUALITY/SAFETY ESSENTIAL FUNCTIONS Performs data management and analysis with little supervision. Conducts data analysis and creates reports and spreadsheets using various software, based on department needs or deliverables, in order to track benchmarks and make recommendations for change. Utilizes technology resources for assigned duties. Ensures quality and timely execution of deliverables. Coordinates multiple deadlines including but not limited to reports and presentations. Utilizes technology resources to conduct research for assigned tasks. Participates in performance improvement activities to support department/entity goals. FINANCE ESSENTIAL FUNCTIONS Identifies funding sources and obtains funding for sessions. May have budget responsibility for reconciling the budget and developing reports related to the Grand Rounds. Reconciles budget and generates reports. Uses resources efficiently; does not waste supplies. Self-motivated to independently manage time effectively and prioritize daily tasks, minimizing incidental overtime. Utilizes time efficiently and helps other team members. Contributes towards meeting department financial targets through optimizing efficiency and other areas according to department specifications. Provides recommendations to reduce expenses. GROWTH/INNOVATION ESSENTIAL FUNCTIONS Offers innovative solutions through participation in performance improvement projects and activities. Follows up on action items to ensure completion of assignments. Identifies and assumes responsibility of own learning needs and seeks continuing education opportunities to meet those needs. Completes and updates the My Development plan on an on-going basis. Ensures own career discussions occur with appropriate management. This job description is not intended to be all-inclusive; the employee will also perform other reasonably related business/job duties as assigned. Houston Methodist reserves the right to revise job duties and responsibilities as the need arises. Qualifications EDUCATION Associate degree. In lieu of associate's degree, an additional two years' academic coordinator experience in addition to the minimum experience required below Bachelor's degree preferred WORK EXPERIENCE Five years experience in an academic, healthcare or research setting License/Certification LICENSES AND CERTIFICATIONS - REQUIRED N/A KSA/ Supplemental Data KNOWLEDGE, SKILLS, AND ABILITIES Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles Advanced knowledge of all Microsoft Applications, including; word processing, spreadsheet, and graphics software Must be familiar with research software systems, such as MORTI and Reference Manager Software Ability to function independently and work well as cross-functional and interprofessional teams Must have well-developed organizational skills Attention to detail with a high priority for timely and accurate information Knowledgeable about the format for grant submission required by each funding source, i.e. NIH, private foundations Must have in-depth knowledge on proper Manuscript formatting, e.g. footnotes, referencing, page numbering, margins, line spacing, headings and proper insertion of technical charts and graphs SUPPLEMENTAL REQUIREMENTS WORK ATTIRE Uniform No Scrubs No Business professional Yes Other (department approved) No ON-CALL* *Note that employees may be required to be on-call during emergencies (ie. DIsaster, Severe Weather Events, etc) regardless of selection below. On Call* No TRAVEL** **Travel specifications may vary by department** May require travel within the Houston Metropolitan area Yes May require travel outside Houston Metropolitan area Yes Company Profile Houston Methodist Research Institute was formed in 2004 to rapidly and efficiently translate discoveries made in the laboratory and the clinic into new diagnostics, therapies, and treatments. The research institute was created to provide the infrastructure and support for these endeavors, and to house the technology and resources needed to make innovative breakthroughs in important areas of human disease. A 540,000 square foot building dedicated to research, the research institute houses over 1,500 staff and trainees, 284 principal investigators and has more than 570 ongoing clinical trials.

At Houston Methodist, the Sr Director Laboratory Services position is responsible for the operational oversight and business expansion of laboratory services throughout Houston Methodist. In partnership and conjunction with the medical leadership of the Department of Pathology and Genomic Medicine, this position is responsible for the overall strategic vision and leadership for all Laboratory and Pathology services across the organization and the continuum of patient care, ensuring the Laboratory strategy and goals are in alignment with the institutional and organizational strategic areas of focus. The System Director Laboratory Services position maintains effective and collaborative relationships with the executives across the organization to maximize the success of the laboratory, hospitals and ultimately the organization. This position will provide oversight for design and operation of the entire laboratory process throughout the system, ensuring it is efficient and safe for the patients we serve, and will represent the laboratory in key internal/external committees and forums. The Sr Director position has a direct report to a VP level or above and directs work that has a significant impact on the organization and strategic goals. This position leads or directs key programs; large scope (i.e., system-wide, TMC, or all community hospitals). The scope for the Sr Director position involves setting the strategic vision and administration and has responsibility for multiple budgets (operational and capital) and/or directs work that has significant financial implications including high-level oversight of the activities within the assigned functional area(s), ensuring quality, productivity, functional excellence, and efficiency to accomplish strategic and operational objectives. In addition, the Sr Director position is accountable for employee engagement, adequate staffing levels, budget development and compliance, and developing and implementing policies and procedures to ensure a safe and effective work environment. This position also ensures training, monitoring and operations initiatives are implemented which secure compliance with ethical and legal business practices and accreditation/regulatory/government regulations. The Sr Director position may serve in lieu of an entity director for the assigned functional area(s). This position may also have direct reports to include director-level employees. **FLSA STATUS** Exempt **QUALIFICATIONS** **EDUCATION** + Master's degree in business management or related field **EXPERIENCE** + Five years of laboratory experience, to include experience in a large hospital + Five years of people management experience **LICENSES AND CERTIFICATIONS** **Required** **Preferred** + MT - Medical Technologist (ASCP) **or** + MLS(ASCP) - Medical Laboratory Scientist (ASCP) **or** + DLM(ASCP) - Diplomate in Laboratory Management (ASCP) **or** + Categorical certification by Board of Certification (ASCP); or equivalent certification based on educational requirements and examination **SKILLS AND ABILITIES** + Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through ongoing skills, competency assessments, and performance evaluations + Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially about activities impacting patient or employee safety or security + Demonstrates the ability to interact with others in a way that gives them confidence in one's intentions and those of the organization + Ability to use appropriate interpersonal styles and techniques to gain acceptance of ideas or plans; modifying one's own behavior to accommodate tasks, situations and individuals involved + Possesses strategic vision with the ability to execute at a system level + Demonstrates leadership qualities and critical thinking through self-direction initiative and effective interpersonal skills and oral/written communication skills + Ability to identify and understand issues, problems and opportunities, comparing data from different sources to draw conclusions; using effective approaches for choosing a course of action or developing appropriate solutions; taking action that is consistent with available facts, constraints and probable consequences + Extensive knowledge of regulatory and accreditation agency requirements that impact functional area; stays abreast of industry changes + Demonstrates highly effective communication skills-strong written communications and platform presentation abilities + Ability to work effectively in a fast-paced environment + Demonstrates flexibility and adaptability in the workplace + Capable of leading teams/facilitating groups, building consensus and garnering highest confidence in professionalism and work product by senior leadership + Ability to work under pressure and balance many competing priorities; highly responsive and solution/action oriented + Proficiency in spreadsheet, word processing, and presentation software + Maintains a positive and supportive attitude and demeanor + Professional handling of exposure to confidential/sensitive information + Demonstrated ability to effectively lead large groups of laboratorians/technicians within a health system + Must possess excellent time/project management skills and demonstrate ability to coordinate efforts of peers and other laboratory, nursing, administrative and medical staffs + Capable of translating and simplifying a complex lab situation to a larger audience + Skill in planning, organizing and delegating functional activities + Skill in coaching, counseling and developing the functional and managerial skills of others + In depth knowledge of laboratory techniques, operations and procedures + Demonstrates critical thinking skills by devising and applying innovative solutions + Ability to work independently and collaborate with teams; seeks and expands on original ideas, enhances others' ideas, and contributes own ideas about the issues at hand + Probes for and provides information to clarify solutions **ESSENTIAL FUNCTIONS** **PEOPLE ESSENTIAL FUNCTIONS** + Sets the strategic vision and administration and is responsible for multiple budgets (operational and capital) and/or directs work that has significant financial implications including high-level oversight of the activities within the assigned functional area(s), ensuring quality, productivity, functional excellence, and efficiency to accomplish strategic and operational objectives. + Directs, develops, and implements strategic and operational/high-level projects and processes through independent/highly autonomous work or through the facilitation of work teams to enable the effective and efficient completion of objectives. + Oversees and ensures development for staff to meet overall objectives in terms of quality, service, and cost effectiveness. Provides timely guidance and feedback to help others strengthen specific knowledge/skill areas needed to accomplish a task or solve a problem. Provides a functional area oversight guidance and directs management responsibilities of selection, scheduling, supervision, retention, and evaluation of employees. + Reviews metrics for the function on a holistic basis. Meets or exceeds threshold goal for department turnover and/or system metrics on employee engagement indicators. + Provides leadership and communication to maintain a competent and engaged employee group by conducting function leadership meetings to review policies and procedures and operational matters, rounding on all direct reports, completing performance appraisals, conducting new hire feedback sessions, coaching/corrective counseling, and providing recognition/commendations to achieve desired outcomes. Ensures information pertinent to function operations cascades appropriately to each entity. + Identifies opportunities and takes action to build strategic relationships between one's functional area and other areas, teams, departments, and units to achieve business goals. Drives the promotion of teamwork within and between entities and departments; participates and/or leads system function process improvements as needed. + Develops and maintains collaborative relationships with the key hospital leaders, medical staff members, and other patient care leaders to ensure the safety, effectiveness, and quality of Laboratory Services. Works with Department of Pathology and Genomics to make sure clinical and operational processes are aligned. **SERVICE ESSENTIAL FUNCTIONS** + Oversees functional area department operations, designated projects, schedules, and activities as needed to ensure that system goals or objectives are accomplished within the prescribed time frame. Sets priorities and functional standards, giving direction to function leadership and staff as necessary to ensure the best possible delivery of service and high customer/patient satisfaction. + Drives department service standards and activities to impact department and/or system score for patient/customer-based satisfaction, through role modeling and fostering accountability. Serves and actively participates on various entity committees as a voice for the functional area. + Coordinates the flow of information (internal and external) and communication throughout the laboratory to ensure the appropriate individuals and medical directors are involved in all matters. **QUALITY/SAFETY ESSENTIAL FUNCTIONS** + Ensures a safe and effective working environment; monitors and/or revises the department safety plan and/or any specific accreditation/regulatory required safety guidelines. Responsible for ensuring leaders in the functional area stay abreast of staff maintenance of credentials and competencies, per accrediting/licensing agency and/or department guidelines as applicable. + Establishes and maintains a functional area alignment of policies, processes, and goals. Employs a proactive approach in the optimization of safe outcomes and information systems by monitoring and improving the system-wide workflow and enhancing operations, using peer-to-peer accountability and identifying solutions via collaboration. Designs and implements functional area process improvements utilizing tools such as lean principles. Role models situational awareness, using teachable moments to improve safety. + Responsible for ensuring leaders in the functional area stay abreast of employee compliance to policies and procedures and perform associated actions upon non-compliance (i.e., licensure/certification compliance, focal point review requirements, disaster plan, in-services, influenza immunization, wage and hour, standard hours, timely termination submission, timely timecard approval, etc.). + Ensures compliance with regulatory and accreditation requirements. + Working with medical leadership, confirms that HM employs a sufficient number of laboratory personnel with the appropriate education, certification and either experience or training to provide appropriate laboratory management and performance of all other laboratory personnel job functions and activities as defined by departmental and organizational policies, regulatory board or agency rules, regulations and statutes, and accreditation and professional organization standards. **FINANCE ESSENTIAL FUNCTIONS** + Provides input on the development and management of operational and capital budgets, approvals, and ongoing maintenance of the department(s), ensuring operation in a cost-effective manner. Proactively identifies and plans for capital needs related to current equipment and future system projects. Ensures staffing plans and schedules meet system needs that reflect understanding of the importance of cost-effectiveness. + Creates functional area strategies to achieve financial target and staffing needs, through optimizing productivity, supply/resource efficiency, minimizing incidental overtime and overtime percentage, and other areas according to functional area specifications. + Performs vendor management functions and oversees contract negotiation, contract development, and conformance to contract procedures and evaluation of expenditures. + Identifies, develops, implements and revises as needed physical facility, equipment, information systems, and/or other non-personnel needs to effectively support laboratory services and programs. + Identifies areas within the lab that can drive efficiency and best practices through standardizations. Identifies opportunities where centralization within the lab can add value and labor efficiencies. **GROWTH/INNOVATION ESSENTIAL FUNCTIONS** + Identifies, designs, and ensures implementation of innovative solutions for the functional area. Proactively participates in task forces and committees. May represent HM at assigned community or professional organization meetings. + Drives change initiatives, maintaining effectiveness when experiencing major changes in work responsibilities or environment; adjusts effectively to work within new work structures, processes, requirements or cultures. Partners effectively with stakeholders as appropriate. + Ensures own career discussions occur with appropriate management. Completes and updates My Development Plan (MDP) on an ongoing basis. Conducts conversations with direct reports on their development and MDP. + Promotes the Education and Research programs of the organization, including accredited residencies and undergraduate laboratory programs. + Continually monitors the healthcare environment and landscape to identify future growth and business expansion opportunities within the laboratory to enhance revenue, provide the highest quality care for our patients and/or maximize operational efficiencies in conjunction with the Department of Pathology and Genomics. Implements and maximizes the use of automation and technology; and expands and optimizes laboratory expertise in areas throughout the patient experience to provide the highest quality patient care in a timely manner. **SUPPLEMENTAL REQUIREMENTS** **WORK ATTIRE** + Uniform: No + Scrubs: No + Business professional: Yes + Other (department approved): Yes **ON-CALL*** _*Note that employees may be required to be on-call during emergencies (ie. Disaster, Severe Weather Events, etc) regardless of selection below._ + On Call* Yes **TRAVEL**** _**Travel specifications may vary by department**_ + May require travel within the Houston Metropolitan area Yes + May require travel outside Houston Metropolitan area Yes **Company Profile:** Houston Methodist is one of the nation's leading health systems and academic medical centers. Houston Methodist consists of eight hospitals: Houston Methodist Hospital, its flagship academic hospital in the heart of the Texas Medical Center, and seven community hospitals throughout the greater Houston area. Houston Methodist also includes an academic institute, a comprehensive residency program, a global business division, numerous physician practices and several free-standing emergency rooms and outpatient facilities. Overall, Houston Methodist employs more than 27,000 employees and is supported by a wide variety of business functions that operate at the system level to help enable clinical departments to provide high quality patient care.

PRN - Days Shift At Houston Methodist, the Steward position is responsible for completing general cleaning and assigned work in the central kitchen dish room and patient tray line during meal service times, as assigned. This position performs duties related to dishwashing and sanitation of equipment, patient tray components, and pot washing, as assigned. This position communicates with peers and management regarding identified hazards in the workplace, following correct procedures in cleaning of equipment and sanitation of work areas, along with special cleaning as assigned. This position must be able to adapt to fast-paced environment, follows all departmental policies and procedures, and complies with relevant local Food Ordinances. The Steward position may be asked to assist in other food and nutrition service areas as needed. **FLSA STATUS** Non-exempt **QUALIFICATIONS** **EDUCATION** + High School diploma or equivalent education (examples include: GED, verification of homeschool equivalency, partial or full completion of post-secondary education, etc.) preferred **EXPERIENCE** + One year experience in food service or housekeeping preferred **LICENSES AND CERTIFICATIONS** **Required** + Food Handlers Permit - Various Issuers Accredited food handler training course approved by the Texas Department of State Health Services (TXDSHS) or by the American National Standards Institute (ANSI) **SKILLS AND ABILITIES** + Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through ongoing skills, competency assessments, and performance evaluations + Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security + Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles + Working knowledge of Serve Safe guidelines and Health department standards + Knowledge of kitchen/food service equipment and sanitation principles + Demonstrates active listening skills, giving full attention to what other people are saying **ESSENTIAL FUNCTIONS** **PEOPLE ESSENTIAL FUNCTIONS** + Responds positively to requests for assistance from customers, employees, and visitors, using clear and professional communication to facilitate problem resolution. Responds to customer satisfaction, both urgent and routine requests within established guidelines of the department. Escalates customer's complaints to Supervisor/Manager. + Promotes a positive work environment and contributes to a dynamic, team-focused work unit that actively helps one another to achieve optimal department results. Works well with others to make contributions to the work effort as a whole and facilitates problem resolution. + Contributes towards improvement of department scores for employee engagement, i.e. peer-to-peer accountability. **SERVICE ESSENTIAL FUNCTIONS** + Works various stations during the dishwashing operation (unloads food trucks, sorts, rinses, racks the tray components, loads and unloads the dish machine). Transports clean tray components to the designated areas throughout the central kitchen + Washes and sanitizes the equipment, floor and walls in the dish room and adjoining areas in the kitchen. Transports trash, garbage, cardboard and supplies to assigned areas. + Works in the pot room washing pots as assigned, both manually and by machine, in accordance with established procedures. + Serves patient trays efficiently, accurately and neatly. Follows proper procedure in loading and transporting of food trucks. Transports food carts and supplies to and from the kitchen. + Assembles trays for patients on the Patient Tray line as needed. Plates established portions of foods as indicated on the patient's menu. **QUALITY/SAFETY ESSENTIAL FUNCTIONS** + Follows correct procedures in cleaning of equipment and sanitation throughout the kitchen. Cleans carts, equipment, walls, sweeps and mops floors and does special cleaning as assigned. + Complies with standards of all regulatory agencies such as local Health Department, Texas Department of Health, federal and state regulatory agencies, Hospital Quality Management committee, and safety regulations. + Reports accidents promptly and corrects minor safety hazards. Communicates with peers and management regarding any hazards identified in the workplace. **FINANCE ESSENTIAL FUNCTIONS** + Practices good cost control through the proper supplies and equipment. + Utilizes resources with cost effectiveness and value creation in mind. Self-motivated to independently manage time effectively and prioritize daily tasks, assisting coworkers as needed. **GROWTH/INNOVATION ESSENTIAL FUNCTIONS** + Seeks opportunities to identify self-development needs and takes appropriate action. Ensures own career discussions occur with appropriate management. Completes and updates the My Development Plan (MDP) on an ongoing basis. **SUPPLEMENTAL REQUIREMENTS** **WORK ATTIRE** + Uniform: Yes + Scrubs: No + Business professional: No + Other (department approved): Yes **ON-CALL*** _*Note that employees may be required to be on-call during emergencies (ie. Disaster, Severe Weather Events, etc) regardless of selection below._ + On Call* No **TRAVEL**** _**Travel specifications may vary by department**_ + May require travel within the Houston Metropolitan area No + May require travel outside Houston Metropolitan area No **Company Profile:** Houston Methodist Hospital is recognized by U.S. News & World Report as the No. 1 hospital in Texas and one of America's "Best Hospitals." As a full-service, acute-care hospital located in the Texas Medical Center and the flagship hospital of Houston Methodist, it has evolved into one of the nation's largest nonprofit teaching hospitals and a leader in innovative medical research with a comprehensive residency program. Two of Houston Methodist's primary academic affiliates are among the nation's leading health care organizations: Weill Cornell Medicine and New York-Presbyterian Hospital. Houston Methodist also has affiliations with Texas A&M University and the University of Houston. Houston Methodist Hospital offers unparalleled care for thousands of patients from around the world.

At Houston Methodist, the Contract Administrator position is responsible for managing the contracts across area of responsibility as assigned. This position presents contract recommendations for cost savings and operational efficiencies. The Contract Administration works closely with contracting, sourcing, legal, value analysis (VA), group purchasing organizations (GPOs), end users and suppliers. This position identifies opportunities, drives consensus and implements contracts. Houston Methodist Standard PATIENT AGE GROUP(S) AND POPULATION(S) SERVED Refer to departmental "Scope of Service" and "Provision of Care" plans, as applicable, for description of primary age groups and populations served by this job for the respective HM entity. HOUSTON METHODIST EXPERIENCE EXPECTATIONS Provide personalized care and service by consistently demonstrating our I CARE values: INTEGRITY: We are honest and ethical in all we say and do. COMPASSION: We embrace the whole person including emotional, ethical, physical, and spiritual needs. ACCOUNTABILITY: We hold ourselves accountable for all our actions. RESPECT: We treat every individual as a person of worth, dignity, and value. EXCELLENCE: We strive to be the best at what we do and a model for others to emulate. Practices the Caring and Serving Model Delivers personalized service using HM Service Standards Provides for exceptional patient/customer experiences by following our Standards of Practice of always using Positive Language (AIDET, Managing Up, Key Words) Intentionally collaborates with other healthcare professionals involved in patients/customers or employees' experiential journeys to ensure strong communication, ease of access to information, and a seamless experience Involves patients (customers) in shift/handoff reports by enabling their participation in their plan of care as applicable to the given job Actively supports the organization's vision, fulfills the mission and abides by the I CARE values Responsibilities PEOPLE ESSENTIAL FUNCTIONS Responds to all communications from internal/external customers within defined service level agreement. Meets with assigned departments at least quarterly. Partners with Value Analysis Team to complete product conversions. SERVICE ESSENTIAL FUNCTIONS Participates in request for proposal (RFP) process and obtains informal bids/quotes. Manages bid process through contract award and product set up in materials system and with distributor. Coordinates weekly meetings with distributor for synchronization of contracting price and details. QUALITY/SAFETY ESSENTIAL FUNCTIONS Responsible for audits of contract performance across all areas of assigned categories to ensure that the Health System is maximizing and obtaining earned contract value. Performs maintenance/distribution of contract modifications including terms and/or pricing with appropriate stakeholders. FINANCE ESSENTIAL FUNCTIONS Evaluates and prioritizes existing contracts for opportunities to improve contract benefits and/or reduce costs based on annual work plan savings in assigned discipline. Works closely with Value Analysis to determine most advantageous participation. Research and analyze GPO contracts to identify the most cost-efficient contract opportunities. Ensures contract compliance with terms and conditions to achieve cost savings. Prepare financial analysis necessary to arrive at financial impact and report findings on a monthly basis. Negotiate contract pricing, terms and conditions in addition to monitoring price compliance throughout the lifecycle of the contract. Addresses contract price conflicts in conjunction with Buyer. GROWTH/INNOVATION ESSENTIAL FUNCTIONS Review current and existing contracts to identify additional value add for Houston Methodist. Identify areas of contract opportunity to increase contract penetration and reduce costs. Assumes responsibility for own professional development. Completes the My Development Plan (MDP). This job description is not intended to be all-inclusive; the employee will also perform other reasonably related business/job duties as assigned. Houston Methodist reserves the right to revise job duties and responsibilities as the need arises. Qualifications EDUCATION Bachelor's degree in Supply Chain, Business or related field Master's degree in Supply Chain or Business or related field preferred WORK EXPERIENCE Five years of experience in contracting and supply chain; for internal employees four years of experience in contracting and supply chain License/Certification LICENSES AND CERTIFICATIONS - REQUIRED N/A LICENSES AND CERTIFICATIONS - PREFERRED CCMA - Certified Contract Management Associate (NCMA) KSA/ Supplemental Data KNOWLEDGE, SKILLS, AND ABILITIES Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles Possess ability to work with complex legal documents. Ability to communicate effectively and professionally to engage clinical and non-clinical staff, vendors, and distributors. Ability to manage large volumes of contracts in different stages of completion. Ability to conduct due diligence of contract details before recommendation to sign, such as assessment of clinical needs, financial impact, and terms and conditions. Ability to perform in a self-directed, fast-paced environment with changing deadlines and priorities. Ability to initiate and facilitate problem-solving processes when issue or concerns are identified. Knowledge of medical/surgical supplies and equipment is desirable. Demonstrated competency in Microsoft Office products. SUPPLEMENTAL REQUIREMENTS WORK ATTIRE Uniform No Scrubs No Business professional Yes Other (department approved) No ON-CALL* *Note that employees may be required to be on-call during emergencies (ie. DIsaster, Severe Weather Events, etc) regardless of selection below. On Call* No TRAVEL** **Travel specifications may vary by department** May require travel within the Houston Metropolitan area Yes May require travel outside Houston Metropolitan area Yes Company Profile Houston Methodist (HM) is one of the nation's leading health systems and academic medical centers. HM consists of eight hospitals: Houston Methodist Hospital, its flagship academic hospital in the heart of the Texas Medical Center, and seven community hospitals throughout the greater Houston metropolitan area. HM also includes an academic institute, a comprehensive residency program, a global business division, numerous physician practices and several free-standing emergency rooms and outpatient facilities. Overall, HM employs over 25,000 employees. Houston Methodist is supported by a wide variety of business functions that operate at the system level to help enable clinical departments to provide the best patient care and service in a spiritual environment. In 2019 Houston Methodist and its physicians treat more than 6,333 international patients from more than 76 countries. Houston Methodist Global Health Care Services' consulting and education divisions also provide advisory services and training and development to health care organizations around the world. Company Profile At Houston Methodist, the Contract Administrator position is responsible for managing the contracts across area of responsibility as assigned. This position presents contract recommendations for cost savings and operational efficiencies. The Contract Administration works closely with contracting, sourcing, legal, value analysis (VA), group purchasing organizations (GPOs), end users and suppliers. This position identifies opportunities, drives consensus and implements contracts.

At Houston Methodist, the Nurse Informaticist position is responsible for leadership, planning, and coordination of technology initiatives to meet clinical business goals and objectives for customers and serves as the architect for innovative technology solutions to enhance clinical practice. This position educates and assists leadership in developing strategies to respond to industry drivers that can be impacted by information solutions; the incumbent will interact with all levels of the organization, from front-line staff to senior management. The Nurse Informaticist position collaborates with executive leaders and system hospitals for sharing best practices, reporting methodologies, and ensuring a system approach to decisions. This position collaborates with information technology (IT) and clinical leaders/executives on strategic initiative spanning over years that impact business operations and works to ensure project success. FLSA STATUS Exempt QUALIFICATIONS EDUCATION * Bachelor's degree in Nursing * Master's degree in Nursing, Business Administration or Healthcare Administration EXPERIENCE * Six years experience in nursing or related healthcare experience * Two years experience in informatics or IT systems management and implementation preferred LICENSES AND CERTIFICATIONS Required * RN - Registered Nurse - Texas State Licensure - Texas Board of Nursing_PSV Compact Licensure - Must obtain permanent Texas license within 60 days (if establishing Texas residency) and * Epic proficiency or certification in at least one Epic clinical module or in clinical informatics within 1 year Preferred * NI-BC - Informatics Nurse (ANCC) and * CPHIMS - Certified Professional in Healthcare Information and Management Systems (HIMSS) SKILLS AND ABILITIES * Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through ongoing skills, competency assessments, and performance evaluations * Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security * Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles * Demonstrates outstanding relationship building skills * Strong knowledge of workflows within the system * Ability to facilitate just in time training for end users * Demonstrated program management skills and advanced change management methodologies * Understanding of current IT environment to support appropriate system selections and system wide functionalities * Ability to demonstrate and embrace creativity and innovation * Ability to collaborate and work successfully with all levels of the organization to gain buy-in and support for program success * Ability to think strategically and execute strategic programs that drive business success. ESSENTIAL FUNCTIONS PEOPLE ESSENTIAL FUNCTIONS * Serves as liaison between IT and hospital leadership to facilitate system enhancement decisions through the governance process for impacted groups. * Leads Subject Matter Experts (SME's) and super users' engagement in design, usability, and system testing. * Coordinates and/or provides direct support to clinicians for EHR and other clinical systems and technology changes, implementations, or downtimes. * Advises Senior Leadership on the role and function of information management in operations and on information systems and technology trends. * Participates in hospital-wide and system-wide committees as a designee of the Chief Nursing Informatics Executive to impact technology decisions that improve organizational processes, performance, and outcomes. SERVICE ESSENTIAL FUNCTIONS * Assesses opportunities for technology improvements through collaboration with frontline clinicians to understand workflows and review of data to accurately define the problem, develop solutions to defined outcomes. * Develops and implements communication strategies throughout the organization/system to ensure accurate information regarding key technology initiatives: goals, objectives, purpose, improvement strategies, status, and outcomes. * Facilitates, plans, and directs the development, implementation, evaluation, and optimization of new applications, enhancement to existing applications, or technologies to ensure clinical/nursing goals are achieved. QUALITY/SAFETY ESSENTIAL FUNCTIONS * Supports development and adoption of standards for evidence-based knowledge practice and collaborates with educators to create education or competencies as appropriate. * Ensures clinical systems design compliance with regulatory and certification program requirements in collaboration with quality and regulatory experts. * Leads in the development and execution of clinical integration and improvement strategies for value-added patient outcomes, enhance efficiencies and reduced variation in care. FINANCE ESSENTIAL FUNCTIONS * Collaborates with customers in the creation of business cases for new technologies, including cost/benefit analysis for customer base and system selection efforts and to plan for budget considerations related to technology. GROWTH/INNOVATION ESSENTIAL FUNCTIONS * Analyzes data, industry trends, and best practices for identification of improvement opportunities and innovative approaches that drive achievement of organizational strategic initiatives and goals. * Takes responsibility for own professional development. Completes the My Development Plan (MDP). SUPPLEMENTAL REQUIREMENTS WORK ATTIRE * Uniform: No * Scrubs: No * Business professional: Yes * Other (department approved): No ON-CALLNote that employees may be required to be on-call during emergencies (ie. Disaster, Severe Weather Events, etc) regardless of selection below. * On Call* Yes TRAVELTravel specifications may vary by department * May require travel within the Houston Metropolitan area Yes * May require travel outside Houston Metropolitan area Yes Company Profile: Houston Methodist Cypress Hospital, Houston Methodist's eighth hospital, opened in the first quarter of 2025 in a prime location in the heart of the rapidly growing U.S. 290 corridor. It incorporates the most advanced technology available, featuring innovations designed to enhance communication between patients, physicians, staff and families. The facility combines state-of-the-art technology with world-class clinicians, creating an unparalleled experience for patients, employees and physicians. APPLY Join Our Talent Network Featured Jobs * Director of Medical Staff Services Location: Houston Methodist The Woodlands Hospital, The Woodlands, TX FLSA STATUS Exempt QUALIFICATIONS EDUCATION Bachelor's degree in healthcare administration, business administration, or other relevant field Master's degree preferred EXPERIENCE Five years of experience in medical staff services in a similar hospital environment Three years of supervisory/management experience required LICENSES AND CERTIFICATIONS Preferred CPCS - Certified Provider Credentialing Specialist (NAMSS) … * RN II MedSurg Neurology Location: Houston Methodist Willowbrook Hospital, Houston, TX FLSA STATUS Non-exempt QUALIFICATIONS EDUCATION Graduate of education program approved by the credentialing body for the required credential(s) indicated below in the Certifications, Licenses and Registrations section EXPERIENCE Twelve months registered nurse experience in a healthcare environment LICENSES AND CERTIFICATIONS Required RN - Registered Nurse - Texas State Licensure - … * Patient Care Asst Novice - MedSurg Location: Houston Methodist Willowbrook Hospital, Houston, TX FLSA STATUS Non-exempt QUALIFICATIONS EDUCATION High School diploma or equivalent education (examples include: GED, verification of homeschool equivalency, partial or full completion of post-secondary education, etc.) EXPERIENCE • Must be one of the following: ◦ graduate of the Patient Care Tech (PCT) program ◦ internal employee participating in the Houston … Check out The Daily Dose News from the Houston Methodist Community Houston Methodist Hospitals Recognized in Vizient's 2025 Quality Leadership Rankings We are honored to share that all seven of our eligible hospitals have been named top performers in the 2025 Bernard A. Birnbaum, MD, Quality Leadership Rankings by Vizient Inc., a trusted national benchmark for hospital performance. This year, five of our hospitals ranked in the top five of their … Houston Methodist Hospital named the No. 1 hospital in Texas for the 14th year by U.S. News & World Report It is that time of year when I have the privilege of sharing our U.S. News & World Report results. For 2025-26, Houston Methodist Hospital has again been recognized as an Honor Roll hospital, marking our ninth year overall and our seventh year in a row on the list. Houston … Houston Methodist Ranked #3 on Forbes America's Best Large Employers 2025 Houston Methodist is honored to announce that we have been ranked #3 on Forbes' America's Best Large Employers 2025 list, making us the top-ranked healthcare organization in the nation. This marks the sixth year we have received this prestigious recognition, a testament to our unwavering commitment to fostering a workplace … VISIT THE DAILY DOSE HOMEPAGE FOR MORE ARTICLES >>

At Houston Methodist, the Cook position is responsible for ensuring a high volume/high quality food service setup/assembly for the customer (patients, staff and visitors) that is presented and served within the set standards. This position is responsible for both hot and cold food production, including seasoning, preparing, and cooking of various meats, vegetables, soups and sauces and on measuring and following recipes as well as garnishing and packaging. This position communicates with peers and management regarding and hazards identified in the workplace and performs all duties and responsibilities projecting the Houston Methodist service image and support of the mission statement. The Cook position adheres with the HM Food and Nutrition Services Standards of Appearance and complies with relevant local Food Ordinances and federal and state regulatory agencies, reviewing and maintaining production records and cooling charts according to Hazard Analysis Critical Control Point (HACCP) guidelines. This position may be asked to assist in other food and nutrition service areas, as needed. FLSA STATUS Non-exempt QUALIFICATIONS EDUCATION * High School diploma or equivalent education (examples include: GED, verification of homeschool equivalency, partial or full completion of post-secondary education, etc.) preferred EXPERIENCE * One year food service/cooking experience LICENSES AND CERTIFICATIONS Required * Food Handlers Permit - Various Issuers Accredited food handler training course approved by the Texas Department of State Health Services (TXDSHS) or by the American National Standards Institute (ANSI) SKILLS AND ABILITIES * Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through ongoing skills, competency assessments, and performance evaluations * Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security * Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles * Working knowledge of Serve Safe guidelines and Health department standards * Knowledge of /kitchen food service equipment and sanitation principles * Basic understanding of buffet receptions, upscale plated menu items, volume batch cooking ESSENTIAL FUNCTIONS PEOPLE ESSENTIAL FUNCTIONS * Interacts in a positive, professional manner with patients, family and staff. Communicates clearly and professionally to promote both work efforts and problem resolution. * Works, in conjunction with the Sr Cook and Catering staff, ensuring the food is prepared is on time, is of high quality, and transferred efficiently. * Notifies management appropriately with changes to menu items due to unforeseen events, i.e. spoilage, shortage, etc. * Contributes towards improvement of department scores for employee engagement, i.e. peer-to-peer accountability. SERVICE ESSENTIAL FUNCTIONS * Prepares food according to standardized recipes, menu, safe food handling and time schedule. Accurately completes cold and hot food preparation, as assigned. * Tastes food for palatability prior to each meal service to ensure highest quality. * Reviews menus in advance to ensure supplies are in-house. Utilizes downtime for preparation of food items to ensure menus are ready at the specified time. Prepares food for the next day per retail or room service cycle menus. Prepares for scheduled catering events one day prior to event. * Portions food according to diet and recipe. Garnishes food as instructed by Sr Cook and/or management. QUALITY/SAFETY ESSENTIAL FUNCTIONS * Inspects all foods for quality, freshness, and appearance. Ensures all food beyond the expiration date is discarded. Labels and dates all food items for storage. Ensures the proper rotation of food items. * Reports and corrects improper food, cooler and warmer temperatures. Assists Sr Cook in monitoring and recording temperatures of food and refrigeration. * Uses and follows all safety techniques in handling of equipment. Maintains proper sanitation in work area and equipment to comply with all federal and state regulatory agencies, including local Health Department, Fire Department, DNV, etc., cleaning immediate work area concurrently and cleaning large equipment per posted cleaning schedule. FINANCE ESSENTIAL FUNCTIONS * Practices good cost control through the proper use and storage of food, supplies, and equipment. Minimizes food waste through proper usage. * Utilizes resources with cost effectiveness and value creation in mind. Self-motivated to independently manage time effectively and prioritize daily tasks, assisting coworkers as needed. GROWTH/INNOVATION ESSENTIAL FUNCTIONS * Assists the Sr Cook or other responsible role with new food items from the creation to making it a menu item. * Seeks opportunities to identify self-development needs and takes appropriate action. Ensures own career discussions occur with appropriate management. Completes and updates the My Development Plan (MDP) on an ongoing basis. SUPPLEMENTAL REQUIREMENTS WORK ATTIRE * Uniform: Yes * Scrubs: No * Business professional: No * Other (department approved): Yes ON-CALLNote that employees may be required to be on-call during emergencies (ie. Disaster, Severe Weather Events, etc) regardless of selection below. * On Call* No TRAVELTravel specifications may vary by department * May require travel within the Houston Metropolitan area No * May require travel outside Houston Metropolitan area No Company Profile: Houston Methodist Cypress Hospital, Houston Methodist's eighth hospital, opened in the first quarter of 2025 in a prime location in the heart of the rapidly growing U.S. 290 corridor. It incorporates the most advanced technology available, featuring innovations designed to enhance communication between patients, physicians, staff and families. The facility combines state-of-the-art technology with world-class clinicians, creating an unparalleled experience for patients, employees and physicians. APPLY Join Our Talent Network Featured Jobs * Director of Medical Staff Services Location: Houston Methodist The Woodlands Hospital, The Woodlands, TX FLSA STATUS Exempt QUALIFICATIONS EDUCATION Bachelor's degree in healthcare administration, business administration, or other relevant field Master's degree preferred EXPERIENCE Five years of experience in medical staff services in a similar hospital environment Three years of supervisory/management experience required LICENSES AND CERTIFICATIONS Preferred CPCS - Certified Provider Credentialing Specialist (NAMSS) … * RN II MedSurg Neurology Location: Houston Methodist Willowbrook Hospital, Houston, TX FLSA STATUS Non-exempt QUALIFICATIONS EDUCATION Graduate of education program approved by the credentialing body for the required credential(s) indicated below in the Certifications, Licenses and Registrations section EXPERIENCE Twelve months registered nurse experience in a healthcare environment LICENSES AND CERTIFICATIONS Required RN - Registered Nurse - Texas State Licensure - … * Patient Care Asst Novice - MedSurg Location: Houston Methodist Willowbrook Hospital, Houston, TX FLSA STATUS Non-exempt QUALIFICATIONS EDUCATION High School diploma or equivalent education (examples include: GED, verification of homeschool equivalency, partial or full completion of post-secondary education, etc.) EXPERIENCE • Must be one of the following: ◦ graduate of the Patient Care Tech (PCT) program ◦ internal employee participating in the Houston … Check out The Daily Dose News from the Houston Methodist Community Houston Methodist Hospitals Recognized in Vizient's 2025 Quality Leadership Rankings We are honored to share that all seven of our eligible hospitals have been named top performers in the 2025 Bernard A. Birnbaum, MD, Quality Leadership Rankings by Vizient Inc., a trusted national benchmark for hospital performance. This year, five of our hospitals ranked in the top five of their … Houston Methodist Hospital named the No. 1 hospital in Texas for the 14th year by U.S. News & World Report It is that time of year when I have the privilege of sharing our U.S. News & World Report results. For 2025-26, Houston Methodist Hospital has again been recognized as an Honor Roll hospital, marking our ninth year overall and our seventh year in a row on the list. Houston … Houston Methodist Ranked #3 on Forbes America's Best Large Employers 2025 Houston Methodist is honored to announce that we have been ranked #3 on Forbes' America's Best Large Employers 2025 list, making us the top-ranked healthcare organization in the nation. This marks the sixth year we have received this prestigious recognition, a testament to our unwavering commitment to fostering a workplace … VISIT THE DAILY DOSE HOMEPAGE FOR MORE ARTICLES >>

At Houston Methodist, the Bioinformatician position is responsible for managing all aspects of data analysis, data storage and bioinformatics support. This position specifically performs bioinformatics and statistical analysis for Next Generation Sequencing (NGS) experiments as well as develops pipelines, application tools for laboratory scientists, and administrating local and remote servers. **FLSA STATUS** Exempt **QUALIFICATIONS** **EDUCATION** + Master of Science degree with a major in bioinformatics, computer science, biostatistics or mathematics **EXPERIENCE** + One year of work experience in bioinformatics analysis **LICENSES AND CERTIFICATIONS** **Required** **SKILLS AND ABILITIES** + Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations + Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security + Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles + Skill in planning and organizing the work area + Ability to analyze and solve problems + Demonstrates self-motivation in performing job duties and following procedures **ESSENTIAL FUNCTIONS** **PEOPLE ESSENTIAL FUNCTIONS** + Leads or coordinates discussions on a reoccurring or ad hoc schedule involving bioinformatics issues, update and projects with physicians, staff and vendors. + Communicates effectively and demonstrates necessary application upgrades and needed improvements for medical director NGS result interpretation. **SERVICE ESSENTIAL FUNCTIONS** + Performs bioinformatics analysis NGS assays. + Trains staff to perform clinical NGS assay bioinformatics analysis workflows prior to medical director result interpretation. + Maintains hardware, servers, software and databases used in the lab. + In coordination with the medical directors, testing personnel and vendors, troubleshoots bioinformatics pipelines, application or hardware related issues as they arise. **QUALITY/SAFETY ESSENTIAL FUNCTIONS** + Maintains compliance with guidelines set by regulatory bodies. + Prepares bioinformatics analysis protocols to be implemented into the clinical testing workflow and clinical NGS report templates for the medical directors. + Validates and performs audits of scheduled bioinformatics quality assurance tasks, including but not limited to new versions of publicly annotated databases, COSMIC, server backup and failover testing. + Maintains a safe environment within the Laboratory, following all policies and procedures for safety, security and emergency preparedness. **FINANCE ESSENTIAL FUNCTIONS** + Accountable for the proper use of equipment and supplies. + Utilizes all available work time by assisting others and performing additional tasks. **GROWTH/INNOVATION ESSENTIAL FUNCTIONS** + Develops and validates new and current bioinformatics pipelines, Gui application tools, application upgrades and server hardware. + Provides statistical support to health science research projects. + Seeks opportunities to expand learning beyond baseline competencies with a focus on continual development. **SUPPLEMENTAL REQUIREMENTS** **WORK ATTIRE** + Uniform: No + Scrubs: No + Business professional: Yes + Other (department approved): No **ON-CALL*** _*Note that employees may be required to be on-call during emergencies (ie. Disaster, Severe Weather Events, etc) regardless of selection below._ + On Call* No **TRAVEL**** _**Travel specifications may vary by department**_ + May require travel within the Houston Metropolitan area No + May require travel outside Houston Metropolitan area No **Company Profile:** Houston Methodist Academic Institute oversees the Education Institute and Research Institute. The Academic Institute aligns our research and education initiatives in service to the clinical mission, providing solutions that answer the call for new technologies and skills our clinicians need for patient care. Houston Methodist Education Institute coordinates our primary academic affiliation with Weill Cornell Medicine and other joint programs, including the Engineering Medicine Program at Texas A&M University Intercollegiate School of Engineering Medicine. The Education Institute also oversees continuing medical education and graduate medical education, and supports trainees in residence for medical, nursing, allied health and research education programs. Houston Methodist Research Institute supports research programs and infrastructure that enable faculty across the system to bring new scientific discoveries to patients as rapidly as possible through the full cycle of a cure from conceptual bench research, to prototyping and development, to clinical trials and FDA approval. The Research Institute supports clinical research protocols and extramurally funded translational research programs.

At Houston Methodist, the HM Intern position is responsible for providing support on multiple projects within the assigned department. The role of the HM Intern position is also one of learning. This position is provided employment opportunity in a professional setting to receive feedback from practicing Professionals. The HM Intern position will perform a variety of routine tasks of limited complexity under general supervision, ensuring the department's patient, visitor and customer interactions are in accordance with established standard operating procedures which includes all staff providing unparalleled patient care and customer service in a timely, professional and safe manner. **FLSA STATUS** Non-exempt **QUALIFICATIONS** **EDUCATION** + As specified by designated Internship Program Requirements **EXPERIENCE** + As specified by designated Internship Program Requirements **SKILLS AND ABILITIES** + Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through ongoing skills, competency assessments, and performance evaluations + Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security + Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles + Proficient in the use of Microsoft Office applications such as Excel and Outlook + Ability to work under pressure and balance many competing priorities; highly responsive and solution/action oriented + Demonstrates a high level of maturity with demonstrated self-confidence and ability to make decisions + Conducts self in a professional manner at all times + Excellent written and verbal communication skills + Demonstrates a learning attitude toward solving problems, using good reasoning and judgment + Demonstrates a positive demeanor and strong multi-tasking abilities + Ability to work with peers in a team situation + Very strong organization skills and detail-oriented nature + Professional handling of exposure to confidential/sensitive information **ESSENTIAL FUNCTIONS** **PEOPLE ESSENTIAL FUNCTIONS** + Promotes a positive work environment and contributes to a dynamic, team-focused work unit that actively helps one another to achieve optimal department results. Develops ongoing relationships and interactions with internal stakeholders and clinicians. + Collaborates with team members within the assigned project, and/or department effort. Functions as a team member, responding willingly to colleagues' needs for assistance and partnership. + Provides contributions towards improvement of department scores for employee engagement on department scorecard, i.e. peer-to-peer accountability. **SERVICE ESSENTIAL FUNCTIONS** + Coordinates projects identified by the program administrator/department leadership. Actively participates in organizing the workflow, problem-solving, and managing multiple ongoing priorities with general supervision. + Proactively seeks out assignments and learning opportunities within assigned department or on teams that cross departments. Follows up on action items to ensure completion of assignments. + Provides input and recommendations into process improvements, customer service approaches and new services provided to management. **QUALITY/SAFETY ESSENTIAL FUNCTIONS** + Maintains company records per policy and according to defined quality standards. + Maintains a safe environment, following all policies and procedures for safety, hazardous material. Reports accidents promptly and corrects minor safety hazards in accordance with regulations and standards. Communicates with peers and management regarding any hazards identified in the workplace. + Identifies and escalates issues and opportunities for improvement. Follows up on action items to ensure completion of assignments. Contributes towards improving department/practice quality and safety scores. **FINANCE ESSENTIAL FUNCTIONS** + Uses resources efficiently; does not waste supplies. Inventories and orders office supplies following established department standards. + Self-motivated to independently manage time effectively, prioritize daily tasks to meet established and committed deadlines, minimizing incidental overtime. Utilizes time efficiently and helps other team members. **GROWTH/INNOVATION ESSENTIAL FUNCTIONS** + Applies knowledge gained from educational background, project work, and problem-solving for organization. Identifies and assumes responsibility of own learning needs and seeks continuing education opportunities to meet those needs. + Demonstrates learning derived from this assignment at the end of the internship. **SUPPLEMENTAL REQUIREMENTS** **WORK ATTIRE** + Uniform: No + Scrubs: No + Business professional: Yes + Other (department approved): No **ON-CALL*** _*Note that employees may be required to be on-call during emergencies (ie. Disaster, Severe Weather Events, etc) regardless of selection below._ + On Call* No **TRAVEL**** _**Travel specifications may vary by department**_ + May require travel within the Houston Metropolitan area No + May require travel outside Houston Metropolitan area No **Company Profile:** Houston Methodist Hospital is recognized by U.S. News & World Report as the No. 1 hospital in Texas and one of America's "Best Hospitals." As a full-service, acute-care hospital located in the Texas Medical Center and the flagship hospital of Houston Methodist, it has evolved into one of the nation's largest nonprofit teaching hospitals and a leader in innovative medical research with a comprehensive residency program. Two of Houston Methodist's primary academic affiliates are among the nation's leading health care organizations: Weill Cornell Medicine and New York-Presbyterian Hospital. Houston Methodist also has affiliations with Texas A&M University and the University of Houston. Houston Methodist Hospital offers unparalleled care for thousands of patients from around the world.

As an EEG Technician, you will be responsible for operating equipment that measures the electrical activity of the brain as well as other parts of the nervous system, such as the spinal cord. At Harris Health, you will operate, adjust, and maintain all electroencephalogram, electroencephalograph, or electroneurodiagnostic equipment in your work. Good communication and interpersonal skills as well as keen attention to detail will be vital as you prepare patients for procedures. About Harris Health System Harris Health is a nationally recognized health system comprising three teaching hospitals and an extensive network of ambulatory care centers serving the people of Harris County, Texas, since 1966. Staffed by the faculty, fellows and residents from two nationally ranked medical schools, Baylor College of Medicine and The University of Texas Health Science Center at Houston (UTHealth), Harris Health is the first healthcare system in Houston to receive the prestigious National Committee for Quality Assurance (NCQA) designation for its network of patient-centered medical homes, and both LBJ and Ben Taub Hospitals earned the ANCC Magnet Designation in 2020. Each year, Harris Health provides more than 1.8 million total outpatient visits through its more than 40 ambulatory care facilities. Additionally, Harris Health sees more than 177,000 emergency visits at its Level 1 and Level 3 trauma centers and 35,000 hospital admissions through its three hospitals: Ben Taub, LBJ and Quentin Mease. Requirements Associate Degree in Electroneurodiagnostic Technology or 2 years of EEG experience and eligible to write the certification exam Certification from the American Board of Registration for Electroencephalographic Technologies (ABRET) preferred Basic Life Support (BLS) certification 2 years of EEG experience preferred Benefits Day 1 Benefits - Benefits are available the first day of hire $10k student loan repayment Shift differentials (Evenings, Nights, Weekends, Holidays) Medical, Dental and Vision insurance Flexible spending accounts (FSAs) Short- and Long-Term Disability insurance Life insurance 401(k) retirement plan Employee assistance program Subsidized parking Credit union Employee disaster relief Tuition Reimbursement - After 6 months of employment and more! Harris Health is an Equal Opportunity Employer that welcomes and encourages diversity in the workplace. Apply today.Our short application process takes less than 3 minutes on your phone, tablet or computer.

At Houston Methodist, the Transporter position is responsible for transporting acute, intensive and critical care patients in a timely manner by wheelchair, transcart, stretcher or bed. This position supports the interprofessional team in delivering high quality patient care during transit. The Transporter position moves inpatients and outpatients to diagnostic testing and therapeutic areas, clinics, physician's offices, admissions and discharges throughout the complex. This position will assist with preventing patient falls by retrieving the Hover Mat/Jack, lifting and moving the patient to a stretcher and transporting the patient back to his/her room. The Transporter position must be able to communicate appropriately and work closely with nursing staff and co-workers. This position delivers patient room furnishings such as bed extensions, sleep chairs, and transports empty beds, as requested, as a backup duty when others are not available. **FLSA STATUS** Non-exempt **QUALIFICATIONS** **EDUCATION** + High School diploma or equivalent education (examples include: GED, verification of homeschool equivalency, partial or full completion of post-secondary education, etc.) preferred **EXPERIENCE** + One year of customer service, patient transportation or nursing aid experience preferred **LICENSES AND CERTIFICATIONS** **Required** + BLS - Basic Life Support or Instructor (AHA) - American Heart Association **SKILLS AND ABILITIES** + Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations + Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security + Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles + Demonstrates working knowledge of stretchers, wheelchairs, mobility of IV pump or IVs and beds as they relate to safety measures + Demonstrates a working knowledge of isolation, infection control and safety procedures. Practices universal precautions at all times when assisting patients **ESSENTIAL FUNCTIONS** **PEOPLE ESSENTIAL FUNCTIONS** + Communicates to both Nursing, Imaging and other departments as to any delays. Participates as a team player with nursing, ancillary staff and coworkers for moving the patient to tests, treatments and procedures. Documents assignments completely per department protocol. + Interacts positively and effectively with patients and guests, as well as internal customers. Promotes a positive image of the department and Hospital through verbal and non-verbal communication with all persons and complies with personal appearance guidelines. Uses appropriate communication device to limit conversations to ensure HIPPA compliance. + Trains and orients new transporters. Makes appropriate customer service decisions with problem-solving, setting/communicating trip delays, canceling and recalling assignments. Provides contributions towards improvement of department scores for turnover/retention/employee engagement on unit-based scorecard, i.e. peer-to-peer accountability. **SERVICE ESSENTIAL FUNCTIONS** + Communicates to nursing department to notify staff of patient transport which includes reviewing patient passport for completeness and understanding for clarification of handoff, checks patient identification using two-step verification, prepares patient for transport identifying IV bags, Foley catheters, or infusion pumps, etc., needing special handling. + Maintains adequate supply of transport equipment in lobbies and equipment rooms, as appropriate. Clears equipment left on floors, in hallways and unauthorized areas by moving them to designated equipment storage areas or reporting the equipment to the dispatcher, as appropriate. + Properly disposes of soiled linen on department and/or nursing unit and removes other items left on equipment such as urinals, bedpans, emesis basins, etc. Removes some equipment no longer needed for the patient care from the transport equipment and places it in the soiled utility room, as appropriate. + Contributes towards improving department scores for patient satisfaction/experience on unit-based scorecard through peer-to-peer accountability and providing timely transports. **QUALITY/SAFETY ESSENTIAL FUNCTIONS** + Reports observations, conditions and problems of patients to licensed personnel to achieve desired patient outcomes. Provides for the privacy of patients and families, keeping the safety of the patient in mind. + Disinfects equipment before and after each use, allowing sufficient time for the disinfectant to dry thoroughly. + Transports and stores oxygen tanks in approved holders. In collaboration with clinical staff as appropriate, ensures that oxygen cylinders selected are appropriate for use to reflect the current airflow status. Completes patient handoff when returning to department. + Operates all transport equipment in a safe manner. Tags equipment needing extensive repairs, takes damaged equipment out of service and delivers appropriately for repair. + Reports any potential harm or conflicting information to management for input in Patient Safety Net (PSN). Supports initiatives to prevent conditions such as pressure injuries, patient falls, and hospital-acquired infections. Contributes towards improving quality and safety scores on the unit-based scorecard, through peer-to-peer accountability. **FINANCE ESSENTIAL FUNCTIONS** + Uses resources efficiently; does not waste supplies. Self-motivated to independently manage time effectively and prioritize daily tasks, minimizing incidental overtime. Meets labor productivity standards by effectively managing established daily responsibilities and assignments. **GROWTH/INNOVATION ESSENTIAL FUNCTIONS** + Offers innovative solutions through participation in performance improvement hospital projects and activities. Assumes responsibility for self-growth and development by participating in in-services programs and continuing education, completing and updating My Development plan on an on-going basis **SUPPLEMENTAL REQUIREMENTS** **WORK ATTIRE** + Uniform: No + Scrubs: Yes + Business professional: No + Other (department approved): Yes **ON-CALL*** _*Note that employees may be required to be on-call during emergencies (ie. Disaster, Severe Weather Events, etc) regardless of selection below._ + On Call* Yes **TRAVEL**** _**Travel specifications may vary by department**_ + May require travel within the Houston Metropolitan area No + May require travel outside Houston Metropolitan area No **Company Profile:** Houston Methodist Hospital is recognized by U.S. News & World Report as the No. 1 hospital in Texas and one of America's "Best Hospitals." As a full-service, acute-care hospital located in the Texas Medical Center and the flagship hospital of Houston Methodist, it has evolved into one of the nation's largest nonprofit teaching hospitals and a leader in innovative medical research with a comprehensive residency program. Two of Houston Methodist's primary academic affiliates are among the nation's leading health care organizations: Weill Cornell Medicine and New York-Presbyterian Hospital. Houston Methodist also has affiliations with Texas A&M University and the University of Houston. Houston Methodist Hospital offers unparalleled care for thousands of patients from around the world.

At Houston Methodist, the Clinical Research Specialist position is responsible for supporting multiple projects under supervision of Clinical Trial Manager which may include clinical research protocols, gathering patient data via methods specified in the study protocol, study reports. This position ensures accurate data collection, documentation organization, and safety of study volunteers. **FLSA STATUS** Exempt **QUALIFICATIONS** **EDUCATION** + Bachelor's degree in a related field + Bachelor's Degree in a Health-Science related field preferred **EXPERIENCE** + One year experience in healthcare setting preferred + Research setting preferred **LICENSES AND CERTIFICATIONS** **Required** **SKILLS AND ABILITIES** + Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations + Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security + Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles + Exhibits good listening skills + Ability to work independently and analyze and solve problems + Demonstrates the ability to manage clinical and interpersonal situations + Able to prioritize tasks and manage multiple projects + Self-motivated with the ability to think critically and work independently **ESSENTIAL FUNCTIONS** **PEOPLE ESSENTIAL FUNCTIONS** + Supports the inter-professional team of clinical research investigators, nurses and coordinators. Promotes a positive work environment and contributes to a dynamic, team-focused work unit that actively helps one other to achieve optimal department results. + Contributes towards improvement of department scores for employee engagement, i.e. peer-to-peer accountability. **SERVICE ESSENTIAL FUNCTIONS** + Performs clinical research support functions as assigned by the clinical trial manager including but not limited to informed consent for non-interventional studies, data abstraction and recording in CRFs. + Makes phone calls to study patients for appointment reminders and follow-up. + Transports blood and tissue samples. Processes and packages lab samples for shipping to sponsor or storage at site per the study manual of operations. **QUALITY/SAFETY ESSENTIAL FUNCTIONS** + Completes required case report forms and resolves queries. Ensures accurate data collection, documentation organization, and safety of study volunteers. Ensures accurate regulatory filing. + Assists Clinical Trial Manager in identifying opportunities research workflow process improvement, providing recommendations, and contributes to meeting department and hospital targets for quality and safety. **FINANCE ESSENTIAL FUNCTIONS** + Assures study conduct meets appropriate IRB, FDA, ICH and agency guidelines. + Utilizes resources with cost effectiveness and value creation in mind. Self-motivated to independently manage time effectively and prioritize daily tasks, assisting coworkers as needed. **GROWTH/INNOVATION ESSENTIAL FUNCTIONS** + Assist in simple data analysis, with development of training materials for data reports, systems and collection and report generation. + Leads and identifies opportunities for performance improvement. Supports change initiatives and adapts to unexpected changes. + Seeks opportunities to identify self-development needs and takes appropriate action. Ensures own career discussions occur with appropriate management. Completes and updates the My Development Plan on an on-going basis. **SUPPLEMENTAL REQUIREMENTS** **WORK ATTIRE** + Uniform: No + Scrubs: Yes + Business professional: Yes + Other (department approved): No **ON-CALL*** _*Note that employees may be required to be on-call during emergencies (ie. Disaster, Severe Weather Events, etc) regardless of selection below._ + On Call* No **TRAVEL**** _**Travel specifications may vary by department**_ + May require travel within the Houston Metropolitan area Yes + May require travel outside Houston Metropolitan area No **Company Profile:** Houston Methodist Academic Institute oversees the Education Institute and Research Institute. The Academic Institute aligns our research and education initiatives in service to the clinical mission, providing solutions that answer the call for new technologies and skills our clinicians need for patient care. Houston Methodist Education Institute coordinates our primary academic affiliation with Weill Cornell Medicine and other joint programs, including the Engineering Medicine Program at Texas A&M University Intercollegiate School of Engineering Medicine. The Education Institute also oversees continuing medical education and graduate medical education, and supports trainees in residence for medical, nursing, allied health and research education programs. Houston Methodist Research Institute supports research programs and infrastructure that enable faculty across the system to bring new scientific discoveries to patients as rapidly as possible through the full cycle of a cure from conceptual bench research, to prototyping and development, to clinical trials and FDA approval. The Research Institute supports clinical research protocols and extramurally funded translational research programs.

Overview At Houston Methodist, the Courier position is responsible for the transportation of medications, laboratory specimens, medical records, patient belongings, and other misc. This position is also responsible for accurately sorting, organizing, and transporting specimens and medications between various pharmacy/laboratory locations, nursing units, and physician offices. The Courier position performs deliveries accurately and efficiently within the allotted time standards and ensures deliveries are made throughout the Houston Methodist complex on a 24-hour basis. This position must be able to communicate appropriately and work closely with other staff and co-workers. Houston Methodist Standard PATIENT AGE GROUP(S) AND POPULATION(S) SERVED Refer to departmental "Scope of Service" and "Provision of Care" plans, as applicable, for description of primary age groups and populations served by this job for the respective HM entity. HOUSTON METHODIST EXPERIENCE EXPECTATIONS Provide personalized care and service by consistently demonstrating our I CARE values: INTEGRITY: We are honest and ethical in all we say and do. COMPASSION: We embrace the whole person including emotional, ethical, physical, and spiritual needs. ACCOUNTABILITY: We hold ourselves accountable for all our actions. RESPECT: We treat every individual as a person of worth, dignity, and value. EXCELLENCE: We strive to be the best at what we do and a model for others to emulate. Practices the Caring and Serving Model Delivers personalized service using HM Service Standards Provides for exceptional patient/customer experiences by following our Standards of Practice of always using Positive Language (AIDET, Managing Up, Key Words) Intentionally collaborates with other healthcare professionals involved in patients/customers or employees' experiential journeys to ensure strong communication, ease of access to information, and a seamless experience Involves patients (customers) in shift/handoff reports by enabling their participation in their plan of care as applicable to the given job Actively supports the organization's vision, fulfills the mission and abides by the I CARE values Responsibilities PEOPLE ESSENTIAL FUNCTIONS Communicates clearly, professionally, positively, and effectively with patients, nurses, physicians, visitors, and coworkers in a courteous, friendly, and helpful manner. Utilizes professional phone etiquette. Communicates with co-workers regarding specimen and medication delivery/pick-up issues. Promotes a positive image of the department and Hospital through verbal and non-verbal communication with all persons and complies with personal appearance guidelines. Uses appropriate communication to maintains confidentiality of the patient information at all times as required by HIPAA. Makes appropriate customer service decisions with problem-solving, setting/communicating trip delays, canceling, and recalling assignments. Provides contributions towards the improvement of department scores for turnover/retention/employee engagement, i.e. peer-to-peer accountability. SERVICE ESSENTIAL FUNCTIONS Delivers items in a timely manner, accurately, and efficiently. Completes deliveries and pick-ups within the established time standards. Properly operates the pneumatic tube system to send medications through the system. Separates medications that cannot be transported through the pneumatic tube system to various nursing units. Understands how to utilize the pneumatic tube system and adhering to the established guidelines. Separates specimens that cannot be transported through the pneumatic tube system to various laboratories such as Microbiology, Cytology, Histology, HLA, and others as needed. Contributes towards improving department scores for patient satisfaction/experience through peer-to-peer accountability and providing timely transports. QUALITY/SAFETY ESSENTIAL FUNCTIONS Documents lab/pharmacy trips neatly, completely, and accurately on the appropriate courier log sheets during the shift. Maintains confidentiality of patient information as required by HIPAA by covering items during the delivery process. Adheres to accreditation and HIPPA guidelines and other regulations. Follows all safety rules while on the job. Reports accidents promptly and corrects minor safety hazards. Follow safe handling of cytotoxic and bio-hazardous materials. Properly utilizes the handheld radio when calling in all lab/pharmacy trips to dispatch. Uses radio etiquette when communicating to co-workers on the handheld radio. Contributes to improving department quality and safety scores through peer-to-peer accountability. FINANCE ESSENTIAL FUNCTIONS Self-motivated to meet the standards of the Houston Methodist attendance policy, manage time effectively, prioritize daily tasks and minimize incidental overtime. Meets labor productivity standards by effectively managing established daily responsibilities and assignments. Scans medications properly on computers and hand-held scanners before delivery to ensure fiscal accountability. GROWTH/INNOVATION ESSENTIAL FUNCTIONS Offers innovative solutions through participation in performance improvement projects and activities. Exhibits organizational skills, highly self-directed concerning assigned tasks and duties. Completes and updates My Development plan on an ongoing basis, including the development of additional skills. Ensures own career discussions occur with appropriate management. This job description is not intended to be all-inclusive; the employee will also perform other reasonably related business/job duties as assigned. Houston Methodist reserves the right to revise job duties and responsibilities as the need arises. Qualifications EDUCATION High School diploma or equivalent education (examples include: GED, verification of homeschool equivalency, partial or full completion of post-secondary education, etc.) preferred WORK EXPERIENCE One year of customer service experience preferred License/Certification LICENSES AND CERTIFICATIONS - REQUIRED N/A KSA/ Supplemental Data KNOWLEDGE, SKILLS, AND ABILITIES Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through ongoing skills, competency assessments, and performance evaluations Sufficient proficiency in speaking, reading and writing the English language necessary to perform the essential functions of this job, especially concerning activities impacting patient or employee safety or security Ability to effectively communicate with patients, physicians, family members, and co-workers in a manner consistent with a customer service focus and application of positive language principles Possess basic computer knowledge Practices universal precautions at all times. Demonstrates a working knowledge of isolation, infection control, and safety procedures Ability to build and sustain interpersonal relationships SUPPLEMENTAL REQUIREMENTS WORK ATTIRE Uniform Yes Scrubs No Business professional No Other (department approved) No ON-CALL* *Note that employees may be required to be on-call during emergencies (ie. DIsaster, Severe Weather Events, etc) regardless of selection below. On Call* No TRAVEL** **Travel specifications may vary by department** May require travel within the Houston Metropolitan area No May require travel outside Houston Metropolitan area No Company Profile Since its founding in 1919, Houston Methodist Hospital has earned worldwide recognition. Houston Methodist Hospital is affiliated with the Weill Medical College of Cornell University and New York-Presbyterian Hospital, one of the nation's leading centers for medical education and research. In 2020, U.S. News & World Report named Houston Methodist Hospital to its top ranked Honor Roll for the fourth time and second consecutive year. 2020 also marked the ninth year in a row Houston Methodist Hospital has been named the No. 1 hospital in Texas. Houston Methodist Hospital directs millions of research dollars into patient care and offers the latest innovations in medical, surgical and diagnostic techniques. With 952 operating beds, 85 operating rooms and over 8,000 employees, Houston Methodist offers complete care for patients from around the world. The same high-quality care for which Houston Methodist is known is available at several Emergency Care Centers in Houston and the surrounding areas. These Emergency Care Centers house exam rooms, full digital radiography suite, low radiation dose 16-slice CT scan, ultrasound and a full on-site stat chemistry lab.

The Phlebotomist II performs phlebotomy and other specialized specimen collection procedures for patients both in in-patient and out-patient settings, ranging from routine to advanced functions. Responsibilities include the processing, organizing, labeling and transporting of specimens as well as the input and extraction of data with the Laboratory Information System. Provides for patient care while performing duties, independently handling patient care and technical issues as they arise within the scope of their job. As an experienced and fully competent Phlebotomist, serves as a role model and preceptor for staff. Also performs clerical tasks such as answering the phones and faxing lab reports as needed. **FLSA STATUS** Non-exempt **QUALIFICATIONS** **EDUCATION** + High School diploma or equivalent education (examples include: GED, verification of homeschool equivalency, partial or full completion of post-secondary education, etc.) + Course in phlebotomy/venipuncture preferred **EXPERIENCE** + Minimum of 3 years of related experience required which must include data entry and specimen handling + Neonatal/pediatric phlebotomy experience preferred **LICENSES AND CERTIFICATIONS** **Required** **Preferred** + CPT - Certified Phlebotomy Technician (ACA) by Board of Certification (ACA), (AMT), (NCCT) **and** + PBT(ASCP) - Phlebotomy Technician (ASCP) **SKILLS AND ABILITIES** + Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going evaluations consisting of one or more of the following: skills, competency assessments and/or performance reviews + Exhibits strong interpersonal and team player skills with all levels of the healthcare team and assures delivery of excellent customer service to all patients, visitors, physicians and co-workers + Strong organizational skills to handle a heavy workload and maintain accuracy + Possesses basic computer knowledge; operates multiple computer systems to include, Hospital / Laboratory Information Systems and Office software to maintain patient and testing records and other related documents + Demonstrates a working knowledge of specimen requirements for testing such as serum, plasma or whole blood, tissue and body fluids + Demonstrates knowledge of different specimen collection containers and media + Independently adapts to multiple ongoing priorities including organizing work flow + Demonstrates independent judgment and discretion to recognize problems, identify causes and take corrective action + Strong training, leadership, and mentoring skills + Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security + Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles **ESSENTIAL FUNCTIONS** **PEOPLE ESSENTIAL FUNCTIONS** + Promotes a positive work environment and contributes to a dynamic, team focused work unit that actively helps one other to achieve optimal department results. Collaborates with all members of the patient care team by actively communicating and reporting pertinent patient care information and data in a comprehensive manner. + Serves as a preceptor to less experienced and/or new staff and students by utilizing skills and knowledge to help train and educate others. **SERVICE ESSENTIAL FUNCTIONS** + Follows established procedure for collecting and processing biological specimens. Handles STAT samples expediently. Performs special collections/procedures as directed and according to competency and policies/procedures. + Performs a variety of Laboratory Information System functions. Registers patients and/or order tests per the requisition as needed utilizing the patient information system. Files requisitions, reports and other pathology materials appropriately. + Independently handles resolution of complex problems and issues and notifies management of issue and resolution. Serves as escalation support for less experienced staff. + Sets pace for workload and troubleshoots workflow issues. Utilizes all available work time by assisting others and performing additional tasks. **QUALITY/SAFETY ESSENTIAL FUNCTIONS** + Performs and documents daily check off duties and restocks supplies in the work area as assigned. + Performs interactive patient ID. Identifies patient and labels specimen correctly 100% of the time using two patient identifiers. Accurately processes, organizes, orders, labels and transports specimens for laboratory testing. + Recognizes and initiates action to resolve requisition and specimen labeling discrepancies. Recognizes problems, investigates the cause, takes remedial action or escalates to leader and notifies management for follow-up. + Maintains a safe environment within the Laboratory, following all policies and procedures for safety, hazardous materials, security and emergency preparedness. **FINANCE ESSENTIAL FUNCTIONS** + Adjusts work schedule to accommodate departmental/organizational needs. Appropriately utilizes the time recording system. + Uses department resources/equipment/supplies properly and efficiently. **GROWTH/INNOVATION ESSENTIAL FUNCTIONS** + Guides and mentors section employees and students to help build confidence in skills, knowledge and abilities. + Participates in departmental projects activities, and seeks continuing education opportunities to expand learning beyond baseline competencies with a focus on continual development. **SUPPLEMENTAL REQUIREMENTS** **WORK ATTIRE** + Uniform: No + Scrubs: No + Business professional: No + Other (department approved): No **ON-CALL*** _*Note that employees may be required to be on-call during emergencies (ie. Disaster, Severe Weather Events, etc) regardless of selection below._ + On Call* **TRAVEL**** _**Travel specifications may vary by department**_ + May require travel within the Houston Metropolitan area + May require travel outside Houston Metropolitan area **Company Profile:** Houston Methodist The Woodlands Hospital opened in June 2017. This 725,000-square-foot, full-service, acute-care hospital offers many of the same services as our flagship hospital in the Texas Medical Center. Also, on the beautiful hospital campus, located at the intersection of Interstate 45 and Texas State Highway 242, are two medical office buildings, which include a Breast Care Center; Cancer Center; infusion center; heart and vascular services; neurology; orthopedics and sports medicine; rehabilitation services; wellness services; an outpatient laboratory; and several other multispecialty physician practices. In January 2022, Houston Methodist The Woodlands opened Healing Tower - a $250 million expansion project that added 106 beds, focused on medical-surgical and women's services, and provided nine operating rooms. The project also included the expansion of the endoscopy center, emergency department and diagnostic imaging department with an enhanced neurodiagnostic and interventional center.

This position will be a full-time day shift position. Schedule is as follows: Wednesday 12pm-6pm; Thursday-Saturday 6am-6pm. At Houston Methodist, the Public Safety/Security Dispatcher position is responsible for providing support to the Public Safety/Security department and Houston Methodist through security system monitoring and dispatch support functions. This position operates a variety of centralized computer systems to dispatch, coordinate and document security requests on a continuous basis. The Public Safety/Security Dispatcher position assists internal and external customers with service requests of routine and emergent natures. This position handles emergency situations requiring a high degree of reliability, accuracy, flexibility, critical thinking skills, and proper documentation in stressful situations. The Public Safety/Security Dispatcher position effectively communicates in a manner consistent with a customer service focus. **FLSA STATUS** Non-exempt **QUALIFICATIONS** **EDUCATION** + High School diploma or equivalent education (examples include: GED, verification of homeschool equivalency, partial or full completion of post-secondary education, etc.) + Associates degree in criminal justice or related field preferred **EXPERIENCE** + Five years of police or security related experience of which three years should be police, security or emergency dispatch experience **LICENSES AND CERTIFICATIONS** **Required** + Must have Security Officer Commissioned or Non-Commissioned License. SECUR-N: submission of application within 14 days of hire date and obtained within one year of employment. SECUR-C: Level 3 or Personal Protection Officer Level 4 licensure **and** + DL - Driver License - State Licensure - Texas Department of Licensing and Regulation_PSV Upon hire must have a valid Driver's License. Must obtain a Texas DL within 90 days **and** + NVCRISIS - Nonviolent Crisis Intervention or Instructor (CPI) - Crisis Prevention Institute **Preferred** + BLS - Basic Life Support or Instructor (AHA) **SKILLS AND ABILITIES** + Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations + Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security + Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles + Must possess strong customer service skills and professionally communicate and interact with staff and visitors + Proficient computer skills, including but not limited to, Microsoft Office software including PowerPoint, Word, Excel and Webmail + Ability to understand and work with technical security systems, hardware and software + Must be able to handle and prioritize multiple tasks and function calmly in stressful situations, including handling of, or exposure to confidential/sensitive information + Demonstrates the ability to access information both in the department and within the hospital system to support the department as appropriate **ESSENTIAL FUNCTIONS** **PEOPLE ESSENTIAL FUNCTIONS** + Promotes a positive work environment and contributes to a dynamic, team focused work unit that actively helps one another to achieve optimal department results. Actively communicates and reports pertinent security services information and data in a comprehensive manner. + Responds positively to requests for assistance from customers, employees and visitors, using clear and professional communication to facilitate problem resolution. **SERVICE ESSENTIAL FUNCTIONS** + Processes requests for service from incoming phone and radio calls, faxes, and printouts by dispatching, coordinating and tracking. + Receives and dispatches security to all emergency alarms. Monitors CCTV, safety, security access and emergency management systems; and coordinates routine and emergency responses. + Completes necessary logs, reports, and documentation of service requests, incidents, and other required information according to established guidelines. + Contacts appropriate management staff for unusual circumstances in a timely manner to maintain a high level of patient safety and satisfaction. Maintains confidentiality of sensitive information and informs management of pertinent issues. + Provides assistance for emergency situations, including security rounding. **QUALITY/SAFETY ESSENTIAL FUNCTIONS** + Monitors, operates, and responds to fire, elevator, and security alarms. Responds to hospital codes, alerts and other emergency situations and takes appropriate action. + Follows all safety rules while on the job. Reports accidents promptly and corrects minor safety hazards. **FINANCE ESSENTIAL FUNCTIONS** + Self-motivated to independently manage time effectively and prioritize daily tasks. Uses inventory and resources effectively and efficiently, does not waste supplies. + Effectively manages expenses associated with outsourcing dispatching services, as needed. **GROWTH/INNOVATION ESSENTIAL FUNCTIONS** + Seeks opportunities to expand learning beyond baseline competencies with a focus on continual process improvements for the Public Safety/Security department. + Generates and communicates new ideas and suggestions that improve quality or services within the department. + Implements actions that promote a workplace safety culture and proactively prevents workplace violence. **SUPPLEMENTAL REQUIREMENTS** **WORK ATTIRE** + Uniform: Yes + Scrubs: No + Business professional: No + Other (department approved): No **ON-CALL*** _*Note that employees may be required to be on-call during emergencies (ie. Disaster, Severe Weather Events, etc) regardless of selection below._ + On Call* No **TRAVEL**** _**Travel specifications may vary by department**_ + May require travel within the Houston Metropolitan area Yes + May require travel outside Houston Metropolitan area No **Company Profile:** Houston Methodist Willowbrook Hospital is a Magnet-recognized, not-for-profit, faith-based hospital that serves the growing Northwest Houston community. We are committed to providing quality, cost-effective health care in a compassionate environment for a full range of services, including emergency care, cardiology, orthopedics and sports medicine, comprehensive women's services, neurology and neurosurgery, oncology, and primary and general medicine.