Representative jobs at Houston Methodist - 23 jobs

At Houston Methodist, the Environmental Services (EVS) Representative position maintains environmental and infection control standards within established policies and procedures. This position performs a variety of general cleaning tasks in assigned areas to provide a safe and attractive environment for patients, guests, and staff in accordance with department standards. **FLSA STATUS** Non-exempt **QUALIFICATIONS** **EDUCATION** + High School diploma or equivalent education (examples include: GED, verification of homeschool equivalency, partial or full completion of post-secondary education, etc.) preferred **EXPERIENCE** + One year of experience preferred **LICENSES AND CERTIFICATIONS** **Required** **SKILLS AND ABILITIES** + Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations + Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security + Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles + Demonstrates the ability to access information both in the department and within the hospital system to support the department as appropriate + Multi-task oriented, ability to complete work within designated time frames + Ability to accurately and efficiently perform duties with minimal supervision + Demonstrate efficient and safe use of housekeeping equipment and chemicals **ESSENTIAL FUNCTIONS** **PEOPLE ESSENTIAL FUNCTIONS** + Interacts in a positive, professional manner with patients, family and staff. + Actively participates in meetings, huddles and with other team members using positive communication. + Promotes a positive work environment and contributes to a dynamic, team focused work unit to achieve optimal results. **SERVICE ESSENTIAL FUNCTIONS** + Responds promptly and positively to requests for assistance with directions and information from patients, staff and visitors. + Promptly responds to all assignments to create an environment that is conducive for healing. + Performs efficient room cleaning processes ensuring timely patient admissions. **QUALITY/SAFETY ESSENTIAL FUNCTIONS** + Follows department process for room cleaning and discharge inspections, as appropriate, with the goal of meeting or exceeding HCAHPS cleanliness scores. + Achieves discharge, daily room cleaning and assigned area turn-around times, as appropriate. + During discharge activity, tracks, logs, and notifies appropriate management of safety and repair needs for equipment. + Follows policies, procedures, and safety rules. Observes standard infection control precautions and complies with OSHA standards. + Communicates and documents any facility or patient related issues to management, as appropriate. Correct minor safety hazards. **FINANCE ESSENTIAL FUNCTIONS** + Appropriately uses and stores chemicals, paper goods, supplies, and equipment utilized during a shift. + Manages time effectively and prioritize department daily tasks, minimizing incidental overtime. **GROWTH/INNOVATION ESSENTIAL FUNCTIONS** + Assumes responsibility for growth and development. Participates in continuing education and in-service programs. + Contributes ideas towards improving the efficiency and effectiveness of department processes. **SUPPLEMENTAL REQUIREMENTS** **WORK ATTIRE** + Uniform: Yes + Scrubs: Yes + Business professional: No + Other (department approved): Yes **ON-CALL*** _*Note that employees may be required to be on-call during emergencies (ie. Disaster, Severe Weather Events, etc) regardless of selection below._ + On Call* No **TRAVEL**** _**Travel specifications may vary by department**_ + May require travel within the Houston Metropolitan area No + May require travel outside Houston Metropolitan area No **Company Profile:** Houston Methodist is one of the nation's leading health systems and academic medical centers. The health system consists of eight hospitals: Houston Methodist Hospital, its flagship academic hospital in the Texas Medical Center, seven community hospitals and one long-term acute care hospital throughout the Greater Houston metropolitan area. Houston Methodist also includes a research institute; a comprehensive residency program; international patient services; freestanding comprehensive care clinics, emergency care and imaging centers; and outpatient facilities. Come lead with us!

We are currently hiring for multiple positions in this role! We have both full-time and part-time opportunities available across various shifts, including [day shift 7am - 7pm, night shift 7pm - 7am]. By applying to this requisition, you will be considered for current and future openings that match your skills and availability. If you're looking for a rewarding opportunity with flexibility and a great company culture, we encourage you to apply today! At Houston Methodist, the Environmental Services (EVS) Representative position maintains environmental and infection control standards within established policies and procedures. This position performs a variety of general cleaning tasks in assigned areas to provide a safe and attractive environment for patients, guests, and staff in accordance with department standards. **FLSA STATUS** Non-exempt **QUALIFICATIONS** **EDUCATION** + High School diploma or equivalent education (examples include: GED, verification of homeschool equivalency, partial or full completion of post-secondary education, etc.) preferred **EXPERIENCE** + One year of experience preferred **SKILLS AND ABILITIES** + Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations + Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security + Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles + Demonstrates the ability to access information both in the department and within the hospital system to support the department as appropriate + Multi-task oriented, ability to complete work within designated time frames + Ability to accurately and efficiently perform duties with minimal supervision + Demonstrate efficient and safe use of housekeeping equipment and chemicals **ESSENTIAL FUNCTIONS** **PEOPLE ESSENTIAL FUNCTIONS** + Interacts in a positive, professional manner with patients, family and staff. + Actively participates in meetings, huddles and with other team members using positive communication. + Promotes a positive work environment and contributes to a dynamic, team focused work unit to achieve optimal results. **SERVICE ESSENTIAL FUNCTIONS** + Responds promptly and positively to requests for assistance with directions and information from patients, staff and visitors. + Promptly responds to all assignments to create an environment that is conducive for healing. + Performs efficient room cleaning processes ensuring timely patient admissions. **QUALITY/SAFETY ESSENTIAL FUNCTIONS** + Follows department process for room cleaning and discharge inspections, as appropriate, with the goal of meeting or exceeding HCAHPS cleanliness scores. + Achieves discharge, daily room cleaning and assigned area turn-around times, as appropriate. + During discharge activity, tracks, logs, and notifies appropriate management of safety and repair needs for equipment. + Follows policies, procedures, and safety rules. Observes standard infection control precautions and complies with OSHA standards. + Communicates and documents any facility or patient related issues to management, as appropriate. Correct minor safety hazards. **FINANCE ESSENTIAL FUNCTIONS** + Appropriately uses and stores chemicals, paper goods, supplies, and equipment utilized during a shift. + Manages time effectively and prioritize department daily tasks, minimizing incidental overtime. **GROWTH/INNOVATION ESSENTIAL FUNCTIONS** + Assumes responsibility for growth and development. Participates in continuing education and in-service programs. + Contributes ideas towards improving the efficiency and effectiveness of department processes. **SUPPLEMENTAL REQUIREMENTS** + **WORK ATTIRE** + Uniform: Yes + Scrubs: Yes + Business professional: No + Other (department approved): Yes **ON-CALL*** _*Note that employees may be required to be on-call during emergencies (ie. Disaster, Severe Weather Events, etc) regardless of selection below._ + On Call* No **TRAVEL**** _**Travel specifications may vary by department**_ + May require travel within the Houston Metropolitan area No + May require travel outside Houston Metropolitan area No **Company Profile:** Houston Methodist is one of the nation's leading health systems and academic medical centers. The health system consists of eight hospitals: Houston Methodist Hospital, its flagship academic hospital in the Texas Medical Center, seven community hospitals and one long-term acute care hospital throughout the Greater Houston metropolitan area. Houston Methodist also includes a research institute; a comprehensive residency program; international patient services; freestanding comprehensive care clinics, emergency care and imaging centers; and outpatient facilities. Come lead with us!

We are currently hiring for multiple positions in this role! We have PRN opportunities available across various shifts. By applying to this requisition, you will be considered for current and future openings that match your skills and availability. If you're looking for a rewarding opportunity with flexibility and a great company culture, we encourage you to apply today! At Houston Methodist, the Environmental Services (EVS) Representative position maintains environmental and infection control standards within established policies and procedures. This position performs a variety of general cleaning tasks in assigned areas to provide a safe and attractive environment for patients, guests, and staff in accordance with department standards. **FLSA STATUS** Non-exempt **QUALIFICATIONS** **EDUCATION** + High School diploma or equivalent education (examples include: GED, verification of homeschool equivalency, partial or full completion of post-secondary education, etc.) preferred **EXPERIENCE** + One year of experience preferred **SKILLS AND ABILITIES** + Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations + Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security + Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles + Demonstrates the ability to access information both in the department and within the hospital system to support the department as appropriate + Multi-task oriented, ability to complete work within designated time frames + Ability to accurately and efficiently perform duties with minimal supervision + Demonstrate efficient and safe use of housekeeping equipment and chemicals **ESSENTIAL FUNCTIONS** **PEOPLE ESSENTIAL FUNCTIONS** + Interacts in a positive, professional manner with patients, family and staff. + Actively participates in meetings, huddles and with other team members using positive communication. + Promotes a positive work environment and contributes to a dynamic, team focused work unit to achieve optimal results. **SERVICE ESSENTIAL FUNCTIONS** + Responds promptly and positively to requests for assistance with directions and information from patients, staff and visitors. + Promptly responds to all assignments to create an environment that is conducive for healing. + Performs efficient room cleaning processes ensuring timely patient admissions. **QUALITY/SAFETY ESSENTIAL FUNCTIONS** + Follows department process for room cleaning and discharge inspections, as appropriate, with the goal of meeting or exceeding HCAHPS cleanliness scores. + Achieves discharge, daily room cleaning and assigned area turn-around times, as appropriate. + During discharge activity, tracks, logs, and notifies appropriate management of safety and repair needs for equipment. + Follows policies, procedures, and safety rules. Observes standard infection control precautions and complies with OSHA standards. + Communicates and documents any facility or patient related issues to management, as appropriate. Correct minor safety hazards. **FINANCE ESSENTIAL FUNCTIONS** + Appropriately uses and stores chemicals, paper goods, supplies, and equipment utilized during a shift. + Manages time effectively and prioritize department daily tasks, minimizing incidental overtime. **GROWTH/INNOVATION ESSENTIAL FUNCTIONS** + Assumes responsibility for growth and development. Participates in continuing education and in-service programs. + Contributes ideas towards improving the efficiency and effectiveness of department processes. **SUPPLEMENTAL REQUIREMENTS** + **WORK ATTIRE** + Uniform: Yes + Scrubs: Yes + Business professional: No + Other (department approved): Yes **ON-CALL*** _*Note that employees may be required to be on-call during emergencies (ie. Disaster, Severe Weather Events, etc) regardless of selection below._ + On Call* No **TRAVEL**** _**Travel specifications may vary by department**_ + May require travel within the Houston Metropolitan area No + May require travel outside Houston Metropolitan area No **Company Profile:** Houston Methodist Willowbrook Hospital is a Magnet-recognized, not-for-profit, faith-based hospital that serves the growing Northwest Houston community. We are committed to providing quality, cost-effective health care in a compassionate environment for a full range of services, including emergency care, cardiology, orthopedics and sports medicine, comprehensive women's services, neurology and neurosurgery, oncology, and primary and general medicine.

We are currently hiring for multiple positions in this role! We have both full-time and part-time opportunities available across various shifts, including [day shift 7am - 7pm, night shift 7pm - 7am]. By applying to this requisition, you will be considered for current and future openings that match your skills and availability. If you're looking for a rewarding opportunity with flexibility and a great company culture, we encourage you to apply today! At Houston Methodist, the Environmental Services (EVS) Representative position maintains environmental and infection control standards within established policies and procedures. This position performs a variety of general cleaning tasks in assigned areas to provide a safe and attractive environment for patients, guests, and staff in accordance with department standards. **FLSA STATUS** Non-exempt **QUALIFICATIONS** **EDUCATION** + High School diploma or equivalent education (examples include: GED, verification of homeschool equivalency, partial or full completion of post-secondary education, etc.) preferred **EXPERIENCE** + One year of experience preferred **SKILLS AND ABILITIES** + Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations + Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security + Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles + Demonstrates the ability to access information both in the department and within the hospital system to support the department as appropriate + Multi-task oriented, ability to complete work within designated time frames + Ability to accurately and efficiently perform duties with minimal supervision + Demonstrate efficient and safe use of housekeeping equipment and chemicals **ESSENTIAL FUNCTIONS** **PEOPLE ESSENTIAL FUNCTIONS** + Interacts in a positive, professional manner with patients, family and staff. + Actively participates in meetings, huddles and with other team members using positive communication. + Promotes a positive work environment and contributes to a dynamic, team focused work unit to achieve optimal results. **SERVICE ESSENTIAL FUNCTIONS** + Responds promptly and positively to requests for assistance with directions and information from patients, staff and visitors. + Promptly responds to all assignments to create an environment that is conducive for healing. + Performs efficient room cleaning processes ensuring timely patient admissions. **QUALITY/SAFETY ESSENTIAL FUNCTIONS** + Follows department process for room cleaning and discharge inspections, as appropriate, with the goal of meeting or exceeding HCAHPS cleanliness scores. + Achieves discharge, daily room cleaning and assigned area turn-around times, as appropriate. + During discharge activity, tracks, logs, and notifies appropriate management of safety and repair needs for equipment. + Follows policies, procedures, and safety rules. Observes standard infection control precautions and complies with OSHA standards. + Communicates and documents any facility or patient related issues to management, as appropriate. Correct minor safety hazards. **FINANCE ESSENTIAL FUNCTIONS** + Appropriately uses and stores chemicals, paper goods, supplies, and equipment utilized during a shift. + Manages time effectively and prioritize department daily tasks, minimizing incidental overtime. **GROWTH/INNOVATION ESSENTIAL FUNCTIONS** + Assumes responsibility for growth and development. Participates in continuing education and in-service programs. + Contributes ideas towards improving the efficiency and effectiveness of department processes. **SUPPLEMENTAL REQUIREMENTS** + **WORK ATTIRE** + Uniform: Yes + Scrubs: Yes + Business professional: No + Other (department approved): Yes **ON-CALL*** _*Note that employees may be required to be on-call during emergencies (ie. Disaster, Severe Weather Events, etc) regardless of selection below._ + On Call* No **TRAVEL**** _**Travel specifications may vary by department**_ + May require travel within the Houston Metropolitan area No + May require travel outside Houston Metropolitan area No **Company Profile:** Houston Methodist Hospital is recognized by U.S. News & World Report as the No. 1 hospital in Texas and one of America's "Best Hospitals." As a full-service, acute-care hospital located in the Texas Medical Center and the flagship hospital of Houston Methodist, it has evolved into one of the nation's largest nonprofit teaching hospitals and a leader in innovative medical research with a comprehensive residency program. Two of Houston Methodist's primary academic affiliates are among the nation's leading health care organizations: Weill Cornell Medicine and New York-Presbyterian Hospital. Houston Methodist also has affiliations with Texas A&M University and the University of Houston. Houston Methodist Hospital offers unparalleled care for thousands of patients from around the world.

We are currently hiring for multiple positions in this role! We have both full-time and part-time opportunities available across various shifts, including [day shift 7am - 7pm, night shift 7pm - 7am]. By applying to this requisition, you will be considered for current and future openings that match your skills and availability. If you're looking for a rewarding opportunity with flexibility and a great company culture, we encourage you to apply today! At Houston Methodist, the Environmental Services (EVS) Representative position maintains environmental and infection control standards within established policies and procedures. This position performs a variety of general cleaning tasks in assigned areas to provide a safe and attractive environment for patients, guests, and staff in accordance with department standards. FLSA STATUS Non-exempt QUALIFICATIONS EDUCATION * High School diploma or equivalent education (examples include: GED, verification of homeschool equivalency, partial or full completion of post-secondary education, etc.) preferred EXPERIENCE * One year of experience preferred SKILLS AND ABILITIES * Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations * Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security * Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles * Demonstrates the ability to access information both in the department and within the hospital system to support the department as appropriate * Multi-task oriented, ability to complete work within designated time frames * Ability to accurately and efficiently perform duties with minimal supervision * Demonstrate efficient and safe use of housekeeping equipment and chemicals ESSENTIAL FUNCTIONS PEOPLE ESSENTIAL FUNCTIONS * Interacts in a positive, professional manner with patients, family and staff. * Actively participates in meetings, huddles and with other team members using positive communication. * Promotes a positive work environment and contributes to a dynamic, team focused work unit to achieve optimal results. SERVICE ESSENTIAL FUNCTIONS * Responds promptly and positively to requests for assistance with directions and information from patients, staff and visitors. * Promptly responds to all assignments to create an environment that is conducive for healing. * Performs efficient room cleaning processes ensuring timely patient admissions. QUALITY/SAFETY ESSENTIAL FUNCTIONS * Follows department process for room cleaning and discharge inspections, as appropriate, with the goal of meeting or exceeding HCAHPS cleanliness scores. * Achieves discharge, daily room cleaning and assigned area turn-around times, as appropriate. * During discharge activity, tracks, logs, and notifies appropriate management of safety and repair needs for equipment. * Follows policies, procedures, and safety rules. Observes standard infection control precautions and complies with OSHA standards. * Communicates and documents any facility or patient related issues to management, as appropriate. Correct minor safety hazards. FINANCE ESSENTIAL FUNCTIONS * Appropriately uses and stores chemicals, paper goods, supplies, and equipment utilized during a shift. * Manages time effectively and prioritize department daily tasks, minimizing incidental overtime. GROWTH/INNOVATION ESSENTIAL FUNCTIONS * Assumes responsibility for growth and development. Participates in continuing education and in-service programs. * Contributes ideas towards improving the efficiency and effectiveness of department processes. SUPPLEMENTAL REQUIREMENTS * WORK ATTIRE * Uniform: Yes * Scrubs: Yes * Business professional: No * Other (department approved): Yes ON-CALL* * Note that employees may be required to be on-call during emergencies (ie. Disaster, Severe Weather Events, etc) regardless of selection below. * On Call* No TRAVEL Travel specifications may vary by department * May require travel within the Houston Metropolitan area No * May require travel outside Houston Metropolitan area No Company Profile: Houston Methodist Cypress Hospital, Houston Methodist's eighth hospital, opened in the first quarter of 2025 in a prime location in the heart of the rapidly growing U.S. 290 corridor. It incorporates the most advanced technology available, featuring innovations designed to enhance communication between patients, physicians, staff and families. The facility combines state-of-the-art technology with world-class clinicians, creating an unparalleled experience for patients, employees and physicians. APPLY Join Our Talent Network Featured Jobs * Quality Outcomes Specialist - Perioperative Services Location: Houston Methodist Willowbrook Hospital, Houston, TX FLSA STATUS Exempt QUALIFICATIONS EDUCATION Bachelor's degree in nursing, allied health, healthcare administration, business administration or a clinical discipline required; Bachelor's degree in nursing is preferred Master's degree preferred EXPERIENCE Four years of experience in clinical care activities in a hospital setting Two years of experience in Hospital Quality Improvement, … * Exercise Physiologist in Cardiac Rehab Services Location: Houston Methodist Willowbrook Hospital, Houston, TX FLSA STATUS Non-exempt QUALIFICATIONS EDUCATION Bachelor's degree in Exercise Physiology, Kinesiology, Exercise Science or related field of study Master's degree preferred. EXPERIENCE No experience LICENSES AND CERTIFICATIONS Required BLS - Basic Life Support or Instructor (AHA) - American Heart Association and ACLS - Advanced Cardiac Life Support or Instructor (AHA) … * Director of Operations Location: Houston Methodist Cypress Hospital, Cypress, TX FLSA STATUS Exempt QUALIFICATIONS EDUCATION Master's degree, e.g. Healthcare Administration (MHA), Master Business Administration (MBA) EXPERIENCE Six years of progressively responsible leadership experience in applicable field, at least four must have been in management role LICENSES AND CERTIFICATIONS Preferred Fellow of American College of Healthcare Executives (ACHE) SKILLS AND ABILITIES … Check out The Daily Dose News from the Houston Methodist Community Houston Methodist Hospitals Recognized in Vizient's 2025 Quality Leadership Rankings We are honored to share that all seven of our eligible hospitals have been named top performers in the 2025 Bernard A. Birnbaum, MD, Quality Leadership Rankings by Vizient Inc., a trusted national benchmark for hospital performance. This year, five of our hospitals ranked in the top five of their … Houston Methodist Hospital named the No. 1 hospital in Texas for the 14th year by U.S. News & World Report It is that time of year when I have the privilege of sharing our U.S. News & World Report results. For 2025-26, Houston Methodist Hospital has again been recognized as an Honor Roll hospital, marking our ninth year overall and our seventh year in a row on the list. Houston … Houston Methodist Ranked #3 on Forbes America's Best Large Employers 2025 Houston Methodist is honored to announce that we have been ranked #3 on Forbes' America's Best Large Employers 2025 list, making us the top-ranked healthcare organization in the nation. This marks the sixth year we have received this prestigious recognition, a testament to our unwavering commitment to fostering a workplace … VISIT THE DAILY DOSE HOMEPAGE FOR MORE ARTICLES >>

We are currently hiring for multiple positions in this role! We have both full-time and part-time opportunities available across various shifts, including [day shift 7am - 7pm, night shift 7pm - 7am]. By applying to this requisition, you will be considered for current and future openings that match your skills and availability. If you're looking for a rewarding opportunity with flexibility and a great company culture, we encourage you to apply today! At Houston Methodist, the Environmental Services (EVS) Representative position maintains environmental and infection control standards within established policies and procedures. This position performs a variety of general cleaning tasks in assigned areas to provide a safe and attractive environment for patients, guests, and staff in accordance with department standards. **FLSA STATUS** Non-exempt **QUALIFICATIONS** **EDUCATION** + High School diploma or equivalent education (examples include: GED, verification of homeschool equivalency, partial or full completion of post-secondary education, etc.) preferred **EXPERIENCE** + One year of experience preferred **SKILLS AND ABILITIES** + Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations + Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security + Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles + Demonstrates the ability to access information both in the department and within the hospital system to support the department as appropriate + Multi-task oriented, ability to complete work within designated time frames + Ability to accurately and efficiently perform duties with minimal supervision + Demonstrate efficient and safe use of housekeeping equipment and chemicals **ESSENTIAL FUNCTIONS** **PEOPLE ESSENTIAL FUNCTIONS** + Interacts in a positive, professional manner with patients, family and staff. + Actively participates in meetings, huddles and with other team members using positive communication. + Promotes a positive work environment and contributes to a dynamic, team focused work unit to achieve optimal results. **SERVICE ESSENTIAL FUNCTIONS** + Responds promptly and positively to requests for assistance with directions and information from patients, staff and visitors. + Promptly responds to all assignments to create an environment that is conducive for healing. + Performs efficient room cleaning processes ensuring timely patient admissions. **QUALITY/SAFETY ESSENTIAL FUNCTIONS** + Follows department process for room cleaning and discharge inspections, as appropriate, with the goal of meeting or exceeding HCAHPS cleanliness scores. + Achieves discharge, daily room cleaning and assigned area turn-around times, as appropriate. + During discharge activity, tracks, logs, and notifies appropriate management of safety and repair needs for equipment. + Follows policies, procedures, and safety rules. Observes standard infection control precautions and complies with OSHA standards. + Communicates and documents any facility or patient related issues to management, as appropriate. Correct minor safety hazards. **FINANCE ESSENTIAL FUNCTIONS** + Appropriately uses and stores chemicals, paper goods, supplies, and equipment utilized during a shift. + Manages time effectively and prioritize department daily tasks, minimizing incidental overtime. **GROWTH/INNOVATION ESSENTIAL FUNCTIONS** + Assumes responsibility for growth and development. Participates in continuing education and in-service programs. + Contributes ideas towards improving the efficiency and effectiveness of department processes. **SUPPLEMENTAL REQUIREMENTS** + **WORK ATTIRE** + Uniform: Yes + Scrubs: Yes + Business professional: No + Other (department approved): Yes **ON-CALL*** _*Note that employees may be required to be on-call during emergencies (ie. Disaster, Severe Weather Events, etc) regardless of selection below._ + On Call* No **TRAVEL**** _**Travel specifications may vary by department**_ + May require travel within the Houston Metropolitan area No + May require travel outside Houston Metropolitan area No **Company Profile:** Houston Methodist The Woodlands Hospital opened in June 2017. This 725,000-square-foot, full-service, acute-care hospital offers many of the same services as our flagship hospital in the Texas Medical Center. Also, on the beautiful hospital campus, located at the intersection of Interstate 45 and Texas State Highway 242, are two medical office buildings, which include a Breast Care Center; Cancer Center; infusion center; heart and vascular services; neurology; orthopedics and sports medicine; rehabilitation services; wellness services; an outpatient laboratory; and several other multispecialty physician practices. In January 2022, Houston Methodist The Woodlands opened Healing Tower - a $250 million expansion project that added 106 beds, focused on medical-surgical and women's services, and provided nine operating rooms. The project also included the expansion of the endoscopy center, emergency department and diagnostic imaging department with an enhanced neurodiagnostic and interventional center.

We are currently hiring for multiple positions in this role! We have both full-time and part-time opportunities available across various shifts, including [day shift 7am - 7pm, night shift 7pm - 7am]. By applying to this requisition, you will be considered for current and future openings that match your skills and availability. If you're looking for a rewarding opportunity with flexibility and a great company culture, we encourage you to apply today! At Houston Methodist, the Environmental Services (EVS) Representative position maintains environmental and infection control standards within established policies and procedures. This position performs a variety of general cleaning tasks in assigned areas to provide a safe and attractive environment for patients, guests, and staff in accordance with department standards. FLSA STATUS Non-exempt QUALIFICATIONS EDUCATION * High School diploma or equivalent education (examples include: GED, verification of homeschool equivalency, partial or full completion of post-secondary education, etc.) preferred EXPERIENCE * One year of experience preferred SKILLS AND ABILITIES * Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations * Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security * Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles * Demonstrates the ability to access information both in the department and within the hospital system to support the department as appropriate * Multi-task oriented, ability to complete work within designated time frames * Ability to accurately and efficiently perform duties with minimal supervision * Demonstrate efficient and safe use of housekeeping equipment and chemicals ESSENTIAL FUNCTIONS PEOPLE ESSENTIAL FUNCTIONS * Interacts in a positive, professional manner with patients, family and staff. * Actively participates in meetings, huddles and with other team members using positive communication. * Promotes a positive work environment and contributes to a dynamic, team focused work unit to achieve optimal results. SERVICE ESSENTIAL FUNCTIONS * Responds promptly and positively to requests for assistance with directions and information from patients, staff and visitors. * Promptly responds to all assignments to create an environment that is conducive for healing. * Performs efficient room cleaning processes ensuring timely patient admissions. QUALITY/SAFETY ESSENTIAL FUNCTIONS * Follows department process for room cleaning and discharge inspections, as appropriate, with the goal of meeting or exceeding HCAHPS cleanliness scores. * Achieves discharge, daily room cleaning and assigned area turn-around times, as appropriate. * During discharge activity, tracks, logs, and notifies appropriate management of safety and repair needs for equipment. * Follows policies, procedures, and safety rules. Observes standard infection control precautions and complies with OSHA standards. * Communicates and documents any facility or patient related issues to management, as appropriate. Correct minor safety hazards. FINANCE ESSENTIAL FUNCTIONS * Appropriately uses and stores chemicals, paper goods, supplies, and equipment utilized during a shift. * Manages time effectively and prioritize department daily tasks, minimizing incidental overtime. GROWTH/INNOVATION ESSENTIAL FUNCTIONS * Assumes responsibility for growth and development. Participates in continuing education and in-service programs. * Contributes ideas towards improving the efficiency and effectiveness of department processes. SUPPLEMENTAL REQUIREMENTS * WORK ATTIRE * Uniform: Yes * Scrubs: Yes * Business professional: No * Other (department approved): Yes ON-CALL* * Note that employees may be required to be on-call during emergencies (ie. Disaster, Severe Weather Events, etc) regardless of selection below. * On Call* No TRAVEL Travel specifications may vary by department * May require travel within the Houston Metropolitan area No * May require travel outside Houston Metropolitan area No Company Profile: Houston Methodist The Woodlands Hospital opened in June 2017. This 725,000-square-foot, full-service, acute-care hospital offers many of the same services as our flagship hospital in the Texas Medical Center. Also, on the beautiful hospital campus, located at the intersection of Interstate 45 and Texas State Highway 242, are two medical office buildings, which include a Breast Care Center; Cancer Center; infusion center; heart and vascular services; neurology; orthopedics and sports medicine; rehabilitation services; wellness services; an outpatient laboratory; and several other multispecialty physician practices. In January 2022, Houston Methodist The Woodlands opened Healing Tower - a $250 million expansion project that added 106 beds, focused on medical-surgical and women's services, and provided nine operating rooms. The project also included the expansion of the endoscopy center, emergency department and diagnostic imaging department with an enhanced neurodiagnostic and interventional center. APPLY Join Our Talent Network Featured Jobs * Radiologic Technologist I Location: Houston Methodist Willowbrook Hospital, Houston, TX FLSA STATUS Non-exempt QUALIFICATIONS EDUCATION Graduate of education program approved by the credentialing body for the required credential(s) indicated below in the Certifications, Licenses and Registrations section EXPERIENCE None LICENSES AND CERTIFICATIONS Required ARRT-R - Radiologic Technologist - Radiographer (ARRT) - American Registry of Radiologic Technologist_PSV and CMRT - Certified … * Lead Endovascular Radiologic Technologist Location: Houston Methodist Willowbrook Hospital, Houston, TX FLSA STATUS Non-exempt QUALIFICATIONS EDUCATION Graduate of education program approved by the credentialing body for the required credential(s) indicated below Bachelor's degree in relevant field preferred EXPERIENCE At least 4 years experience as an Endovascular Rad Tech Prior experience in a lead role, or HM experience and performance that demonstrates … * Registered Nurse (RN) II Outpatient Services Location: Houston Methodist Willowbrook Hospital, Houston, TX FLSA STATUS Non-exempt QUALIFICATIONS EDUCATION Graduate of education program approved by the credentialing body for the required credential(s) indicated below in the Certifications, Licenses and Registrations section EXPERIENCE Twelve months registered nurse experience in a healthcare environment LICENSES AND CERTIFICATIONS Required RN - Registered Nurse - Texas State Licensure - … Check out The Daily Dose News from the Houston Methodist Community Houston Methodist Ranked No. 9 on Glassdoor's 2026 Best Places to Work list Houston Methodist has earned a top spot on Glassdoor's 2026 Best Places to Work list, ranking No. 9 out of 100 of the Top 100 U.S. Employers and No. 1 in the health care industry. This national recognition is particularly meaningful because it is based entirely on feedback shared by … Houston Methodist Named to Forbes Top Hospitals 2026 Forbes has released its inaugural Top Hospitals 2026 list, recognizing the nation's leading acute-care hospitals based on quality, safety and patient experience. We are proud to share that six Houston Methodist hospitals earned a spot among the best: • Houston Methodist Baytown Hospital • Houston Methodist Clear Lake Hospital • … Houston Methodist Hospitals Recognized in Vizient's 2025 Quality Leadership Rankings We are honored to share that all seven of our eligible hospitals have been named top performers in the 2025 Bernard A. Birnbaum, MD, Quality Leadership Rankings by Vizient Inc., a trusted national benchmark for hospital performance. This year, five of our hospitals ranked in the top five of their … VISIT THE DAILY DOSE HOMEPAGE FOR MORE ARTICLES >>

We are currently hiring for multiple positions in this role! We have PRN opportunities available across various shifts. By applying to this requisition, you will be considered for current and future openings that match your skills and availability. If you're looking for a rewarding opportunity with flexibility and a great company culture, we encourage you to apply today! At Houston Methodist, the Environmental Services (EVS) Representative position maintains environmental and infection control standards within established policies and procedures. This position performs a variety of general cleaning tasks in assigned areas to provide a safe and attractive environment for patients, guests, and staff in accordance with department standards. **FLSA STATUS** Non-exempt **QUALIFICATIONS** **EDUCATION** + High School diploma or equivalent education (examples include: GED, verification of homeschool equivalency, partial or full completion of post-secondary education, etc.) preferred **EXPERIENCE** + One year of experience preferred **SKILLS AND ABILITIES** + Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations + Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security + Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles + Demonstrates the ability to access information both in the department and within the hospital system to support the department as appropriate + Multi-task oriented, ability to complete work within designated time frames + Ability to accurately and efficiently perform duties with minimal supervision + Demonstrate efficient and safe use of housekeeping equipment and chemicals **ESSENTIAL FUNCTIONS** **PEOPLE ESSENTIAL FUNCTIONS** + Interacts in a positive, professional manner with patients, family and staff. + Actively participates in meetings, huddles and with other team members using positive communication. + Promotes a positive work environment and contributes to a dynamic, team focused work unit to achieve optimal results. **SERVICE ESSENTIAL FUNCTIONS** + Responds promptly and positively to requests for assistance with directions and information from patients, staff and visitors. + Promptly responds to all assignments to create an environment that is conducive for healing. + Performs efficient room cleaning processes ensuring timely patient admissions. **QUALITY/SAFETY ESSENTIAL FUNCTIONS** + Follows department process for room cleaning and discharge inspections, as appropriate, with the goal of meeting or exceeding HCAHPS cleanliness scores. + Achieves discharge, daily room cleaning and assigned area turn-around times, as appropriate. + During discharge activity, tracks, logs, and notifies appropriate management of safety and repair needs for equipment. + Follows policies, procedures, and safety rules. Observes standard infection control precautions and complies with OSHA standards. + Communicates and documents any facility or patient related issues to management, as appropriate. Correct minor safety hazards. **FINANCE ESSENTIAL FUNCTIONS** + Appropriately uses and stores chemicals, paper goods, supplies, and equipment utilized during a shift. + Manages time effectively and prioritize department daily tasks, minimizing incidental overtime. **GROWTH/INNOVATION ESSENTIAL FUNCTIONS** + Assumes responsibility for growth and development. Participates in continuing education and in-service programs. + Contributes ideas towards improving the efficiency and effectiveness of department processes. **SUPPLEMENTAL REQUIREMENTS** + **WORK ATTIRE** + Uniform: Yes + Scrubs: Yes + Business professional: No + Other (department approved): Yes **ON-CALL*** _*Note that employees may be required to be on-call during emergencies (ie. Disaster, Severe Weather Events, etc) regardless of selection below._ + On Call* No **TRAVEL**** _**Travel specifications may vary by department**_ + May require travel within the Houston Metropolitan area No + May require travel outside Houston Metropolitan area No **Company Profile:** Houston Methodist Sugar Land Hospital is committed to leading medicine by delivering the Houston Methodist standard of unparalleled quality, safety, service and innovation to patients in Fort Bend County and surrounding areas. Houston Methodist Sugar Land offers access to the most innovative care available, including comprehensive cancer care; neuroscience and spine care; orthopedics and sports medicine; heart and vascular care; women's services; childbirth center with level III NICU; bariatric and digestive care; and advanced imaging - all backed by our focus on healing people today and offering hope for tomorrow.

We are currently hiring for multiple positions in this role! We have both full-time and part-time opportunities available across various shifts, including [day shift 7am - 7pm, night shift 7pm - 7am]. By applying to this requisition, you will be considered for current and future openings that match your skills and availability. If you're looking for a rewarding opportunity with flexibility and a great company culture, we encourage you to apply today! At Houston Methodist, the Environmental Services (EVS) Representative position maintains environmental and infection control standards within established policies and procedures. This position performs a variety of general cleaning tasks in assigned areas to provide a safe and attractive environment for patients, guests, and staff in accordance with department standards. **FLSA STATUS** Non-exempt **QUALIFICATIONS** **EDUCATION** + High School diploma or equivalent education (examples include: GED, verification of homeschool equivalency, partial or full completion of post-secondary education, etc.) preferred **EXPERIENCE** + One year of experience preferred **SKILLS AND ABILITIES** + Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations + Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security + Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles + Demonstrates the ability to access information both in the department and within the hospital system to support the department as appropriate + Multi-task oriented, ability to complete work within designated time frames + Ability to accurately and efficiently perform duties with minimal supervision + Demonstrate efficient and safe use of housekeeping equipment and chemicals **ESSENTIAL FUNCTIONS** **PEOPLE ESSENTIAL FUNCTIONS** + Interacts in a positive, professional manner with patients, family and staff. + Actively participates in meetings, huddles and with other team members using positive communication. + Promotes a positive work environment and contributes to a dynamic, team focused work unit to achieve optimal results. **SERVICE ESSENTIAL FUNCTIONS** + Responds promptly and positively to requests for assistance with directions and information from patients, staff and visitors. + Promptly responds to all assignments to create an environment that is conducive for healing. + Performs efficient room cleaning processes ensuring timely patient admissions. **QUALITY/SAFETY ESSENTIAL FUNCTIONS** + Follows department process for room cleaning and discharge inspections, as appropriate, with the goal of meeting or exceeding HCAHPS cleanliness scores. + Achieves discharge, daily room cleaning and assigned area turn-around times, as appropriate. + During discharge activity, tracks, logs, and notifies appropriate management of safety and repair needs for equipment. + Follows policies, procedures, and safety rules. Observes standard infection control precautions and complies with OSHA standards. + Communicates and documents any facility or patient related issues to management, as appropriate. Correct minor safety hazards. **FINANCE ESSENTIAL FUNCTIONS** + Appropriately uses and stores chemicals, paper goods, supplies, and equipment utilized during a shift. + Manages time effectively and prioritize department daily tasks, minimizing incidental overtime. **GROWTH/INNOVATION ESSENTIAL FUNCTIONS** + Assumes responsibility for growth and development. Participates in continuing education and in-service programs. + Contributes ideas towards improving the efficiency and effectiveness of department processes. **SUPPLEMENTAL REQUIREMENTS** + **WORK ATTIRE** + Uniform: Yes + Scrubs: Yes + Business professional: No + Other (department approved): Yes **ON-CALL*** _*Note that employees may be required to be on-call during emergencies (ie. Disaster, Severe Weather Events, etc) regardless of selection below._ + On Call* No **TRAVEL**** _**Travel specifications may vary by department**_ + May require travel within the Houston Metropolitan area No + May require travel outside Houston Metropolitan area No **Company Profile:** Houston Methodist Sugar Land Hospital is committed to leading medicine by delivering the Houston Methodist standard of unparalleled quality, safety, service and innovation to patients in Fort Bend County and surrounding areas. Houston Methodist Sugar Land offers access to the most innovative care available, including comprehensive cancer care; neuroscience and spine care; orthopedics and sports medicine; heart and vascular care; women's services; childbirth center with level III NICU; bariatric and digestive care; and advanced imaging - all backed by our focus on healing people today and offering hope for tomorrow.

We are currently hiring for multiple positions in this role! We have both full-time and part-time opportunities available across various shifts, including [day shift 7am - 7pm, night shift 7pm - 7am]. By applying to this requisition, you will be considered for current and future openings that match your skills and availability. If you're looking for a rewarding opportunity with flexibility and a great company culture, we encourage you to apply today! At Houston Methodist, the Environmental Services (EVS) Representative position maintains environmental and infection control standards within established policies and procedures. This position performs a variety of general cleaning tasks in assigned areas to provide a safe and attractive environment for patients, guests, and staff in accordance with department standards. FLSA STATUS Non-exempt QUALIFICATIONS EDUCATION * High School diploma or equivalent education (examples include: GED, verification of homeschool equivalency, partial or full completion of post-secondary education, etc.) preferred EXPERIENCE * One year of experience preferred SKILLS AND ABILITIES * Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations * Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security * Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles * Demonstrates the ability to access information both in the department and within the hospital system to support the department as appropriate * Multi-task oriented, ability to complete work within designated time frames * Ability to accurately and efficiently perform duties with minimal supervision * Demonstrate efficient and safe use of housekeeping equipment and chemicals ESSENTIAL FUNCTIONS PEOPLE ESSENTIAL FUNCTIONS * Interacts in a positive, professional manner with patients, family and staff. * Actively participates in meetings, huddles and with other team members using positive communication. * Promotes a positive work environment and contributes to a dynamic, team focused work unit to achieve optimal results. SERVICE ESSENTIAL FUNCTIONS * Responds promptly and positively to requests for assistance with directions and information from patients, staff and visitors. * Promptly responds to all assignments to create an environment that is conducive for healing. * Performs efficient room cleaning processes ensuring timely patient admissions. QUALITY/SAFETY ESSENTIAL FUNCTIONS * Follows department process for room cleaning and discharge inspections, as appropriate, with the goal of meeting or exceeding HCAHPS cleanliness scores. * Achieves discharge, daily room cleaning and assigned area turn-around times, as appropriate. * During discharge activity, tracks, logs, and notifies appropriate management of safety and repair needs for equipment. * Follows policies, procedures, and safety rules. Observes standard infection control precautions and complies with OSHA standards. * Communicates and documents any facility or patient related issues to management, as appropriate. Correct minor safety hazards. FINANCE ESSENTIAL FUNCTIONS * Appropriately uses and stores chemicals, paper goods, supplies, and equipment utilized during a shift. * Manages time effectively and prioritize department daily tasks, minimizing incidental overtime. GROWTH/INNOVATION ESSENTIAL FUNCTIONS * Assumes responsibility for growth and development. Participates in continuing education and in-service programs. * Contributes ideas towards improving the efficiency and effectiveness of department processes. SUPPLEMENTAL REQUIREMENTS * WORK ATTIRE * Uniform: Yes * Scrubs: Yes * Business professional: No * Other (department approved): Yes ON-CALL* * Note that employees may be required to be on-call during emergencies (ie. Disaster, Severe Weather Events, etc) regardless of selection below. * On Call* No TRAVEL Travel specifications may vary by department * May require travel within the Houston Metropolitan area No * May require travel outside Houston Metropolitan area No Company Profile: Houston Methodist Sugar Land Hospital is committed to leading medicine by delivering the Houston Methodist standard of unparalleled quality, safety, service and innovation to patients in Fort Bend County and surrounding areas. Houston Methodist Sugar Land offers access to the most innovative care available, including comprehensive cancer care; neuroscience and spine care; orthopedics and sports medicine; heart and vascular care; women's services; childbirth center with level III NICU; bariatric and digestive care; and advanced imaging - all backed by our focus on healing people today and offering hope for tomorrow. APPLY Join Our Talent Network Featured Jobs * Quality Outcomes Specialist - Perioperative Services Location: Houston Methodist Willowbrook Hospital, Houston, TX FLSA STATUS Exempt QUALIFICATIONS EDUCATION Bachelor's degree in nursing, allied health, healthcare administration, business administration or a clinical discipline required; Bachelor's degree in nursing is preferred Master's degree preferred EXPERIENCE Four years of experience in clinical care activities in a hospital setting Two years of experience in Hospital Quality Improvement, … * Exercise Physiologist in Cardiac Rehab Services Location: Houston Methodist Willowbrook Hospital, Houston, TX FLSA STATUS Non-exempt QUALIFICATIONS EDUCATION Bachelor's degree in Exercise Physiology, Kinesiology, Exercise Science or related field of study Master's degree preferred. EXPERIENCE No experience LICENSES AND CERTIFICATIONS Required BLS - Basic Life Support or Instructor (AHA) - American Heart Association and ACLS - Advanced Cardiac Life Support or Instructor (AHA) … * Director of Operations Location: Houston Methodist Cypress Hospital, Cypress, TX FLSA STATUS Exempt QUALIFICATIONS EDUCATION Master's degree, e.g. Healthcare Administration (MHA), Master Business Administration (MBA) EXPERIENCE Six years of progressively responsible leadership experience in applicable field, at least four must have been in management role LICENSES AND CERTIFICATIONS Preferred Fellow of American College of Healthcare Executives (ACHE) SKILLS AND ABILITIES … Check out The Daily Dose News from the Houston Methodist Community Houston Methodist Hospitals Recognized in Vizient's 2025 Quality Leadership Rankings We are honored to share that all seven of our eligible hospitals have been named top performers in the 2025 Bernard A. Birnbaum, MD, Quality Leadership Rankings by Vizient Inc., a trusted national benchmark for hospital performance. This year, five of our hospitals ranked in the top five of their … Houston Methodist Hospital named the No. 1 hospital in Texas for the 14th year by U.S. News & World Report It is that time of year when I have the privilege of sharing our U.S. News & World Report results. For 2025-26, Houston Methodist Hospital has again been recognized as an Honor Roll hospital, marking our ninth year overall and our seventh year in a row on the list. Houston … Houston Methodist Ranked #3 on Forbes America's Best Large Employers 2025 Houston Methodist is honored to announce that we have been ranked #3 on Forbes' America's Best Large Employers 2025 list, making us the top-ranked healthcare organization in the nation. This marks the sixth year we have received this prestigious recognition, a testament to our unwavering commitment to fostering a workplace … VISIT THE DAILY DOSE HOMEPAGE FOR MORE ARTICLES >>

We are currently hiring for multiple positions in this role! We have PRN opportunities available across various shifts. By applying to this requisition, you will be considered for current and future openings that match your skills and availability. If you're looking for a rewarding opportunity with flexibility and a great company culture, we encourage you to apply today! At Houston Methodist, the Environmental Services (EVS) Representative position maintains environmental and infection control standards within established policies and procedures. This position performs a variety of general cleaning tasks in assigned areas to provide a safe and attractive environment for patients, guests, and staff in accordance with department standards. FLSA STATUS Non-exempt QUALIFICATIONS EDUCATION * High School diploma or equivalent education (examples include: GED, verification of homeschool equivalency, partial or full completion of post-secondary education, etc.) preferred EXPERIENCE * One year of experience preferred SKILLS AND ABILITIES * Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations * Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security * Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles * Demonstrates the ability to access information both in the department and within the hospital system to support the department as appropriate * Multi-task oriented, ability to complete work within designated time frames * Ability to accurately and efficiently perform duties with minimal supervision * Demonstrate efficient and safe use of housekeeping equipment and chemicals ESSENTIAL FUNCTIONS PEOPLE ESSENTIAL FUNCTIONS * Interacts in a positive, professional manner with patients, family and staff. * Actively participates in meetings, huddles and with other team members using positive communication. * Promotes a positive work environment and contributes to a dynamic, team focused work unit to achieve optimal results. SERVICE ESSENTIAL FUNCTIONS * Responds promptly and positively to requests for assistance with directions and information from patients, staff and visitors. * Promptly responds to all assignments to create an environment that is conducive for healing. * Performs efficient room cleaning processes ensuring timely patient admissions. QUALITY/SAFETY ESSENTIAL FUNCTIONS * Follows department process for room cleaning and discharge inspections, as appropriate, with the goal of meeting or exceeding HCAHPS cleanliness scores. * Achieves discharge, daily room cleaning and assigned area turn-around times, as appropriate. * During discharge activity, tracks, logs, and notifies appropriate management of safety and repair needs for equipment. * Follows policies, procedures, and safety rules. Observes standard infection control precautions and complies with OSHA standards. * Communicates and documents any facility or patient related issues to management, as appropriate. Correct minor safety hazards. FINANCE ESSENTIAL FUNCTIONS * Appropriately uses and stores chemicals, paper goods, supplies, and equipment utilized during a shift. * Manages time effectively and prioritize department daily tasks, minimizing incidental overtime. GROWTH/INNOVATION ESSENTIAL FUNCTIONS * Assumes responsibility for growth and development. Participates in continuing education and in-service programs. * Contributes ideas towards improving the efficiency and effectiveness of department processes. SUPPLEMENTAL REQUIREMENTS * WORK ATTIRE * Uniform: Yes * Scrubs: Yes * Business professional: No * Other (department approved): Yes ON-CALL* * Note that employees may be required to be on-call during emergencies (ie. Disaster, Severe Weather Events, etc) regardless of selection below. * On Call* No TRAVEL Travel specifications may vary by department * May require travel within the Houston Metropolitan area No * May require travel outside Houston Metropolitan area No Company Profile: Houston Methodist Sugar Land Hospital is committed to leading medicine by delivering the Houston Methodist standard of unparalleled quality, safety, service and innovation to patients in Fort Bend County and surrounding areas. Houston Methodist Sugar Land offers access to the most innovative care available, including comprehensive cancer care; neuroscience and spine care; orthopedics and sports medicine; heart and vascular care; women's services; childbirth center with level III NICU; bariatric and digestive care; and advanced imaging - all backed by our focus on healing people today and offering hope for tomorrow. APPLY Join Our Talent Network Featured Jobs * Radiologic Technologist I Location: Houston Methodist Willowbrook Hospital, Houston, TX FLSA STATUS Non-exempt QUALIFICATIONS EDUCATION Graduate of education program approved by the credentialing body for the required credential(s) indicated below in the Certifications, Licenses and Registrations section EXPERIENCE None LICENSES AND CERTIFICATIONS Required ARRT-R - Radiologic Technologist - Radiographer (ARRT) - American Registry of Radiologic Technologist_PSV and CMRT - Certified … * Lead Endovascular Radiologic Technologist Location: Houston Methodist Willowbrook Hospital, Houston, TX FLSA STATUS Non-exempt QUALIFICATIONS EDUCATION Graduate of education program approved by the credentialing body for the required credential(s) indicated below Bachelor's degree in relevant field preferred EXPERIENCE At least 4 years experience as an Endovascular Rad Tech Prior experience in a lead role, or HM experience and performance that demonstrates … * Registered Nurse (RN) II Outpatient Services Location: Houston Methodist Willowbrook Hospital, Houston, TX FLSA STATUS Non-exempt QUALIFICATIONS EDUCATION Graduate of education program approved by the credentialing body for the required credential(s) indicated below in the Certifications, Licenses and Registrations section EXPERIENCE Twelve months registered nurse experience in a healthcare environment LICENSES AND CERTIFICATIONS Required RN - Registered Nurse - Texas State Licensure - … Check out The Daily Dose News from the Houston Methodist Community Houston Methodist Ranked No. 9 on Glassdoor's 2026 Best Places to Work list Houston Methodist has earned a top spot on Glassdoor's 2026 Best Places to Work list, ranking No. 9 out of 100 of the Top 100 U.S. Employers and No. 1 in the health care industry. This national recognition is particularly meaningful because it is based entirely on feedback shared by … Houston Methodist Named to Forbes Top Hospitals 2026 Forbes has released its inaugural Top Hospitals 2026 list, recognizing the nation's leading acute-care hospitals based on quality, safety and patient experience. We are proud to share that six Houston Methodist hospitals earned a spot among the best: • Houston Methodist Baytown Hospital • Houston Methodist Clear Lake Hospital • … Houston Methodist Hospitals Recognized in Vizient's 2025 Quality Leadership Rankings We are honored to share that all seven of our eligible hospitals have been named top performers in the 2025 Bernard A. Birnbaum, MD, Quality Leadership Rankings by Vizient Inc., a trusted national benchmark for hospital performance. This year, five of our hospitals ranked in the top five of their … VISIT THE DAILY DOSE HOMEPAGE FOR MORE ARTICLES >>

We are currently hiring for multiple positions in this role! We have both full-time and part-time opportunities available across various shifts, including [day shift 7am - 7pm, night shift 7pm - 7am]. By applying to this requisition, you will be considered for current and future openings that match your skills and availability. If you're looking for a rewarding opportunity with flexibility and a great company culture, we encourage you to apply today! At Houston Methodist, the Environmental Services (EVS) Representative position maintains environmental and infection control standards within established policies and procedures. This position performs a variety of general cleaning tasks in assigned areas to provide a safe and attractive environment for patients, guests, and staff in accordance with department standards. **FLSA STATUS** Non-exempt **QUALIFICATIONS** **EDUCATION** + High School diploma or equivalent education (examples include: GED, verification of homeschool equivalency, partial or full completion of post-secondary education, etc.) preferred **EXPERIENCE** + One year of experience preferred **SKILLS AND ABILITIES** + Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations + Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security + Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles + Demonstrates the ability to access information both in the department and within the hospital system to support the department as appropriate + Multi-task oriented, ability to complete work within designated time frames + Ability to accurately and efficiently perform duties with minimal supervision + Demonstrate efficient and safe use of housekeeping equipment and chemicals **ESSENTIAL FUNCTIONS** **PEOPLE ESSENTIAL FUNCTIONS** + Interacts in a positive, professional manner with patients, family and staff. + Actively participates in meetings, huddles and with other team members using positive communication. + Promotes a positive work environment and contributes to a dynamic, team focused work unit to achieve optimal results. **SERVICE ESSENTIAL FUNCTIONS** + Responds promptly and positively to requests for assistance with directions and information from patients, staff and visitors. + Promptly responds to all assignments to create an environment that is conducive for healing. + Performs efficient room cleaning processes ensuring timely patient admissions. **QUALITY/SAFETY ESSENTIAL FUNCTIONS** + Follows department process for room cleaning and discharge inspections, as appropriate, with the goal of meeting or exceeding HCAHPS cleanliness scores. + Achieves discharge, daily room cleaning and assigned area turn-around times, as appropriate. + During discharge activity, tracks, logs, and notifies appropriate management of safety and repair needs for equipment. + Follows policies, procedures, and safety rules. Observes standard infection control precautions and complies with OSHA standards. + Communicates and documents any facility or patient related issues to management, as appropriate. Correct minor safety hazards. **FINANCE ESSENTIAL FUNCTIONS** + Appropriately uses and stores chemicals, paper goods, supplies, and equipment utilized during a shift. + Manages time effectively and prioritize department daily tasks, minimizing incidental overtime. **GROWTH/INNOVATION ESSENTIAL FUNCTIONS** + Assumes responsibility for growth and development. Participates in continuing education and in-service programs. + Contributes ideas towards improving the efficiency and effectiveness of department processes. **SUPPLEMENTAL REQUIREMENTS** + **WORK ATTIRE** + Uniform: Yes + Scrubs: Yes + Business professional: No + Other (department approved): Yes **ON-CALL*** _*Note that employees may be required to be on-call during emergencies (ie. Disaster, Severe Weather Events, etc) regardless of selection below._ + On Call* No **TRAVEL**** _**Travel specifications may vary by department**_ + May require travel within the Houston Metropolitan area No + May require travel outside Houston Metropolitan area No **Company Profile:** Houston Methodist Cypress Hospital, Houston Methodist's eighth hospital, opened in the first quarter of 2025 in a prime location in the heart of the rapidly growing U.S. 290 corridor. It incorporates the most advanced technology available, featuring innovations designed to enhance communication between patients, physicians, staff and families. The facility combines state-of-the-art technology with world-class clinicians, creating an unparalleled experience for patients, employees and physicians.

At Houston Methodist, the Patient Services Representative is responsible for performing patient check in/check out functions and appointment scheduling to facilitate the patient visit experience. This position supports timely, accurate claims submission and may perform registration and/or other revenue cycle functions. Other duties include providing general operations assistance and/or patient service tasks specific to the scope of the department. **FLSA STATUS** Non-exempt **QUALIFICATIONS** **EDUCATION** + High School diploma or equivalent education (examples include: GED, verification of homeschool equivalency, partial or full completion of post-secondary education, etc.) **EXPERIENCE** + One year of healthcare or related experience + Experience in a healthcare related work environment preferred **LICENSES AND CERTIFICATIONS** **Required** **SKILLS AND ABILITIES** + Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations + Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security + Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles + Strong customer service, phone and scheduling skills + Basic computer skills in word processing applications and ability to utilize software systems such as the electronic medical record + Knowledge of basic medical terminology + Ability to analyze and solve problems **ESSENTIAL FUNCTIONS** **PEOPLE ESSENTIAL FUNCTIONS** + Contributes to a positive work environment and to a dynamic, team focused work unit that actively helps one another to achieve optimal department results. Collaborates with all members of the interprofessional health care team by actively communicating and reporting pertinent patient care information and data in a comprehensive manner. + Performs patient check in/check out functions. Obtains and inputs accurate scheduling and registration data to initiate financial clearance activities as needed. + Coordinates patient flow as directed with consistency, timeliness, and expert skill while meeting appropriate priority standards. Provides appropriate notification of issues that may result in service delays or denials. Handles add-ons, reschedules, and cancellations appropriately and as per department protocol. **SERVICE ESSENTIAL FUNCTIONS** + Uses excellent communication skills (verbal, non-verbal, written) to facilitate providing the highest quality service during every patient, physician, guest, employee, or other encounter. Responds promptly to requests by staff, patients, physicians, and other members of the patient care team. Recognizes and responds appropriately to urgent/emergent situations per protocols. + Contributes to patient, employee and physician satisfaction as well as effective revenue cycle process. + Generates reports and assists with department correspondence. Provides other administrative assistance as directed. **QUALITY/SAFETY ESSENTIAL FUNCTIONS** + Communicates to resolve patient access and quality service matters. Keeps open channels of communication with physician, patient, and service areas regarding action taken and resolution. + Enters patient and operational data into various database systems with a high level of thoroughness, accuracy and timeliness. + Ensures patient information is conveyed to others appropriately while complying with patient confidentiality and HIPAA regulations. May assist clinical staff as per scope of the treatment center. **FINANCE ESSENTIAL FUNCTIONS** + Accurately records information when performing functions such as charge entry, registration, scheduling, insurance verification/coordination, or obtaining authorizations or referrals to ensure financial objectives are met. Conducts front end revenue cycle duties as directed. Educates patients and others regarding billing processes and potential financial responsibilities as necessary. + Organizes time effectively, minimizing incidental overtime, and sets priorities. Utilizes time between heavy workloads efficiently and helps other team members. + Uses department resources/equipment/supplies properly and efficiently. Participates in inventory management by taking action to ensure supply levels are adequate. **GROWTH/INNOVATION ESSENTIAL FUNCTIONS** + Generates and communicates new ideas and suggestions that will improve quality or service. + Seeks opportunities to expand learning beyond baseline competencies with a focus on continual development. **SUPPLEMENTAL REQUIREMENTS** **WORK ATTIRE** + Uniform: No + Scrubs: No + Business professional: Yes + Other (department approved): No **ON-CALL*** _*Note that employees may be required to be on-call during emergencies (ie. Disaster, Severe Weather Events, etc) regardless of selection below._ + On Call* No **TRAVEL**** _**Travel specifications may vary by department**_ + May require travel within the Houston Metropolitan area No + May require travel outside Houston Metropolitan area No **Company Profile:** Houston Methodist Specialty Physician Group is an integral part of Houston Methodist's overall strategy to become one of the nation's leading academic medical centers. Established as a nonprofit corporation certified by the Texas State Board of Medical Examiners, the Specialty Physician Group enables physicians to maintain autonomy with respect to clinical practice while growing their practice within an academic environment.

At Houston Methodist, the Patient Access Center Representative position is responsible for assuring that patients in need of scheduling appointments are scheduled to receive services in their assigned location and are financially cleared prior to their scheduled appointment through accurate and timely scheduling, registration, and verification of eligibility and benefits. This position assists management with ongoing observations and notifications of opportunities while providing innovative suggestions for process improvement. The Patient Access Center Representative position also assists management with auditing/quality review to ensure accurate and appropriate scheduling and registration. Additional responsibilities for this position include providing excellent customer service when communicating with patients who receive services at our facilities and providing notification to patients, physicians, hospital/clinical staff and management of issues that may result in potential service delays or reimbursement denials. **FLSA STATUS** Non-exempt **QUALIFICATIONS** **EDUCATION** + High School diploma or equivalent education (examples include: GED, verification of homeschool equivalency, partial or full completion of post-secondary education, etc.) **EXPERIENCE** + Three years of experience in healthcare setting/call center or customer service operations or successful completion of one-year Houston Methodist Call Center Apprenticeship in lieu of years of experience + Healthcare setting knowledge and experience with a strong understanding of medical terminology preferred **SKILLS AND ABILITIES** + Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through ongoing skills, competency assessments, and performance evaluations + Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security + Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles + Excellent communication and interpersonal skills via telephone and in person + Demonstrated proficiency in medical terminology to include diagnoses, operative procedures, and CPT codes + Knowledge of medical terminology and applicability + Excellent spelling/grammar skills + Working knowledge of PC environment utilizing Windows and word processing and basic Excel knowledge; must be able to enter data via keyboard throughout the work schedule + Capable of working and navigating several applications and websites related to registration simultaneously + Managed care knowledge with the ability to differentiate between insurance plans such as PPO, POS, HMO, etc. **ESSENTIAL FUNCTIONS** **PEOPLE ESSENTIAL FUNCTIONS** + Demonstrates ability to use critical thinking skills and healthcare knowledge to manage through primary care, specialty care, and ancillary scheduling processes. Utilizes independent judgment to accommodate special requests from internal and external customers as indicated. + Serves as the front door of Houston Methodist interacting with new and established patients providing them with information needed to schedule and register multiple services for Houston Methodist. Utilizes computerized scheduling/registration systems, verification systems, and online applications while balancing departmental resources. Obtains required data in order to support departmental and hospital clinical/financial needs. + Triages calls for the System Patient Access Center as appropriate to other areas as received on a daily basis while working under the guidelines and scripts as set forth by management. Provides patients with information needed to prepare for appointment per Center/Service protocol. Encourages patients to enroll on the Patient Portal and provides PIN numbers, complying with HIPAA regulations. + Follows established protocols directly as indicated by management and physicians on applicable platforms on an as needed basis and consistently utilizes multiple software applications to schedule appointments. + Keeps open channels of communication with all parties involved, including physician, patient, and service areas, regarding action taken and resolution. Promotes a friendly and professional customer service environment. **SERVICE ESSENTIAL FUNCTIONS** + Utilizes courteous and professional telephone techniques and interpersonal skills to establish and maintain rapport with patients, physicians/office personnel and various hospital personnel, while maintaining patient confidentiality. Appropriately utilizes telephone system. Uses department scripting and appointment scheduling policy when scheduling appointments and ensures ICARE values are met while working within the scripting provided. Assists with new referral from E-fax and emails along with specific doctors' offices calling directly to schedule emergency patients' same day or within 24 hours as needed. + Coordinates the workflow to assist patients with appointment scheduling and/or requests for services: - Collects and compiles data/information from patients such as insurance documentation and patient identification information to help facilitate an appointment. - Screens and assesses patient calls received and assures that the patients are scheduled for services as requested by referring physician or upon patient's request. - Schedules patient appointments. - Efficiently completes registration. - Answers incoming calls from patients. - Acts as liaison between the patient and the physician or clinical staff. - Handles calls from physician offices or hospital departments, always making sure to maintain a good relationship and obtain all necessary documents needed to support the scheduling process. + Helps facilitate, coordinate, and resolve issues with patients by exhibiting and exercising exceptional telephone, verbal, written, exemplary critical thinking and interpersonal communication skills. **QUALITY/SAFETY ESSENTIAL FUNCTIONS** + Adheres to scheduling processes and workflows as defined in the electronic medical record platform while maintaining privacy and complying with HIPPA guidelines. + Maintains standard of productivity set by department policy and procedures and meets scheduling goals set by the department (e.g., abandonment rate, productivity per hour, etc.). + Utilizes resources to perform verification of patient insurance. Obtains required data in order to support departmental and hospital clinical/financial needs. + Ensures verification and eligibility procedures are followed prior to patient visit. Provides patients with information needed to prepare for appointment per Center/Service protocol. **FINANCE ESSENTIAL FUNCTIONS** + Works in partnership with the revenue cycle team and other departments to ensure the correct information and registration is complete and accurate prior to the patient visiting Houston Methodist for services. + Obtains and enters accurate scheduling and registration data, including but not limited to patient demographics, insurance, guarantor, and clinical information on the information system in order to initiate financial clearance activities (benefit eligibility and verification, pre-certification notification and payment review). Documents patient's accounts with information related to any potential issue(s) that could result in service delays or cancellations due to the lack of financial clearance. **GROWTH/INNOVATION ESSENTIAL FUNCTIONS** + Works directly with physicians, clinic staff, hospital departments and patients to ensure best practices within department. Works with manager to improve areas requiring concern as indicated, embraces change, and strives for excellence in the workplace. Applies new learning and shares knowledge with others. **SUPPLEMENTAL REQUIREMENTS** **WORK ATTIRE** + Uniform: No + Scrubs: No + Business professional: Yes + Other (department approved): No **ON-CALL*** _*Note that employees may be required to be on-call during emergencies (ie. Disaster, Severe Weather Events, etc) regardless of selection below._ + On Call* No **TRAVEL**** _**Travel specifications may vary by department**_ + May require travel within the Houston Metropolitan area Yes + May require travel outside Houston Metropolitan area No **Company Profile:** Houston Methodist is one of the nation's leading health systems and academic medical centers. The health system consists of eight hospitals: Houston Methodist Hospital, its flagship academic hospital in the Texas Medical Center, seven community hospitals and one long-term acute care hospital throughout the Greater Houston metropolitan area. Houston Methodist also includes a research institute; a comprehensive residency program; international patient services; freestanding comprehensive care clinics, emergency care and imaging centers; and outpatient facilities. Come lead with us!

This position is PRN. PRN is a non-benefitted position. You must be available full-time for training. The PRN position will cover high call volume, leaves and vacations. At Houston Methodist, the Patient Access Center Representative position is responsible for assuring that patients in need of scheduling appointments are scheduled to receive services in their assigned location and are financially cleared prior to their scheduled appointment through accurate and timely scheduling, registration, and verification of eligibility and benefits. This position assists management with ongoing observations and notifications of opportunities while providing innovative suggestions for process improvement. The Patient Access Center Representative position also assists management with auditing/quality review to ensure accurate and appropriate scheduling and registration. Additional responsibilities for this position include providing excellent customer service when communicating with patients who receive services at our facilities and providing notification to patients, physicians, hospital/clinical staff and management of issues that may result in potential service delays or reimbursement denials. **FLSA STATUS** Non-exempt **QUALIFICATIONS** **EDUCATION** + High School diploma or equivalent education (examples include: GED, verification of homeschool equivalency, partial or full completion of post-secondary education, etc.) **EXPERIENCE** + Three years of experience in healthcare setting/call center or customer service operations or successful completion of one-year Houston Methodist Call Center Apprenticeship in lieu of years of experience + Healthcare setting knowledge and experience with a strong understanding of medical terminology preferred **SKILLS AND ABILITIES** + Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through ongoing skills, competency assessments, and performance evaluations + Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security + Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles + Excellent communication and interpersonal skills via telephone and in person + Demonstrated proficiency in medical terminology to include diagnoses, operative procedures, and CPT codes + Knowledge of medical terminology and applicability + Excellent spelling/grammar skills + Working knowledge of PC environment utilizing Windows and word processing and basic Excel knowledge; must be able to enter data via keyboard throughout the work schedule + Capable of working and navigating several applications and websites related to registration simultaneously + Managed care knowledge with the ability to differentiate between insurance plans such as PPO, POS, HMO, etc. **ESSENTIAL FUNCTIONS** **PEOPLE ESSENTIAL FUNCTIONS** + Demonstrates ability to use critical thinking skills and healthcare knowledge to manage through primary care, specialty care, and ancillary scheduling processes. Utilizes independent judgment to accommodate special requests from internal and external customers as indicated. + Serves as the front door of Houston Methodist interacting with new and established patients providing them with information needed to schedule and register multiple services for Houston Methodist. Utilizes computerized scheduling/registration systems, verification systems, and online applications while balancing departmental resources. Obtains required data in order to support departmental and hospital clinical/financial needs. + Triages calls for the System Patient Access Center as appropriate to other areas as received on a daily basis while working under the guidelines and scripts as set forth by management. Provides patients with information needed to prepare for appointment per Center/Service protocol. Encourages patients to enroll on the Patient Portal and provides PIN numbers, complying with HIPAA regulations. + Follows established protocols directly as indicated by management and physicians on applicable platforms on an as needed basis and consistently utilizes multiple software applications to schedule appointments. + Keeps open channels of communication with all parties involved, including physician, patient, and service areas, regarding action taken and resolution. Promotes a friendly and professional customer service environment. **SERVICE ESSENTIAL FUNCTIONS** + Utilizes courteous and professional telephone techniques and interpersonal skills to establish and maintain rapport with patients, physicians/office personnel and various hospital personnel, while maintaining patient confidentiality. Appropriately utilizes telephone system. Uses department scripting and appointment scheduling policy when scheduling appointments and ensures ICARE values are met while working within the scripting provided. Assists with new referral from E-fax and emails along with specific doctors' offices calling directly to schedule emergency patients' same day or within 24 hours as needed. + Coordinates the workflow to assist patients with appointment scheduling and/or requests for services: - Collects and compiles data/information from patients such as insurance documentation and patient identification information to help facilitate an appointment. - Screens and assesses patient calls received and assures that the patients are scheduled for services as requested by referring physician or upon patient's request. - Schedules patient appointments. - Efficiently completes registration. - Answers incoming calls from patients. - Acts as liaison between the patient and the physician or clinical staff. - Handles calls from physician offices or hospital departments, always making sure to maintain a good relationship and obtain all necessary documents needed to support the scheduling process. + Helps facilitate, coordinate, and resolve issues with patients by exhibiting and exercising exceptional telephone, verbal, written, exemplary critical thinking and interpersonal communication skills. **QUALITY/SAFETY ESSENTIAL FUNCTIONS** + Adheres to scheduling processes and workflows as defined in the electronic medical record platform while maintaining privacy and complying with HIPPA guidelines. + Maintains standard of productivity set by department policy and procedures and meets scheduling goals set by the department (e.g., abandonment rate, productivity per hour, etc.). + Utilizes resources to perform verification of patient insurance. Obtains required data in order to support departmental and hospital clinical/financial needs. + Ensures verification and eligibility procedures are followed prior to patient visit. Provides patients with information needed to prepare for appointment per Center/Service protocol. **FINANCE ESSENTIAL FUNCTIONS** + Works in partnership with the revenue cycle team and other departments to ensure the correct information and registration is complete and accurate prior to the patient visiting Houston Methodist for services. + Obtains and enters accurate scheduling and registration data, including but not limited to patient demographics, insurance, guarantor, and clinical information on the information system in order to initiate financial clearance activities (benefit eligibility and verification, pre-certification notification and payment review). Documents patient's accounts with information related to any potential issue(s) that could result in service delays or cancellations due to the lack of financial clearance. **GROWTH/INNOVATION ESSENTIAL FUNCTIONS** + Works directly with physicians, clinic staff, hospital departments and patients to ensure best practices within department. Works with manager to improve areas requiring concern as indicated, embraces change, and strives for excellence in the workplace. Applies new learning and shares knowledge with others. **SUPPLEMENTAL REQUIREMENTS** **WORK ATTIRE** + Uniform: No + Scrubs: No + Business professional: Yes + Other (department approved): No **ON-CALL*** _*Note that employees may be required to be on-call during emergencies (ie. Disaster, Severe Weather Events, etc) regardless of selection below._ + On Call* No **TRAVEL**** _**Travel specifications may vary by department**_ + May require travel within the Houston Metropolitan area Yes + May require travel outside Houston Metropolitan area No **Company Profile:** Houston Methodist is one of the nation's leading health systems and academic medical centers. The health system consists of eight hospitals: Houston Methodist Hospital, its flagship academic hospital in the Texas Medical Center, seven community hospitals and one long-term acute care hospital throughout the Greater Houston metropolitan area. Houston Methodist also includes a research institute; a comprehensive residency program; international patient services; freestanding comprehensive care clinics, emergency care and imaging centers; and outpatient facilities. Come lead with us!

At Houston Methodist, the Patient Access Center Representative position is responsible for assuring that patients in need of scheduling appointments are scheduled to receive services in their assigned location and are financially cleared prior to their scheduled appointment through accurate and timely scheduling, registration, and verification of eligibility and benefits. This position assists management with ongoing observations and notifications of opportunities while providing innovative suggestions for process improvement. The Patient Access Center Representative position also assists management with auditing/quality review to ensure accurate and appropriate scheduling and registration. Additional responsibilities for this position include providing excellent customer service when communicating with patients who receive services at our facilities and providing notification to patients, physicians, hospital/clinical staff and management of issues that may result in potential service delays or reimbursement denials. FLSA STATUS Non-exempt QUALIFICATIONS EDUCATION * High School diploma or equivalent education (examples include: GED, verification of homeschool equivalency, partial or full completion of post-secondary education, etc.) EXPERIENCE * Three years of experience in healthcare setting/call center or customer service operations or successful completion of one-year Houston Methodist Call Center Apprenticeship in lieu of years of experience * Healthcare setting knowledge and experience with a strong understanding of medical terminology preferred LICENSES AND CERTIFICATIONS Required * SKILLS AND ABILITIES * Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through ongoing skills, competency assessments, and performance evaluations * Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security * Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles * Excellent communication and interpersonal skills via telephone and in person * Demonstrated proficiency in medical terminology to include diagnoses, operative procedures, and CPT codes * Knowledge of medical terminology and applicability * Excellent spelling/grammar skills * Working knowledge of PC environment utilizing Windows and word processing and basic Excel knowledge; must be able to enter data via keyboard throughout the work schedule * Capable of working and navigating several applications and websites related to registration simultaneously * Managed care knowledge with the ability to differentiate between insurance plans such as PPO, POS, HMO, etc. ESSENTIAL FUNCTIONS PEOPLE ESSENTIAL FUNCTIONS * Demonstrates ability to use critical thinking skills and healthcare knowledge to manage through primary care, specialty care, and ancillary scheduling processes. Utilizes independent judgment to accommodate special requests from internal and external customers as indicated. * Serves as the front door of Houston Methodist interacting with new and established patients providing them with information needed to schedule and register multiple services for Houston Methodist. Utilizes computerized scheduling/registration systems, verification systems, and online applications while balancing departmental resources. Obtains required data in order to support departmental and hospital clinical/financial needs. * Triages calls for the System Patient Access Center as appropriate to other areas as received on a daily basis while working under the guidelines and scripts as set forth by management. Provides patients with information needed to prepare for appointment per Center/Service protocol. Encourages patients to enroll on the Patient Portal and provides PIN numbers, complying with HIPAA regulations. * Follows established protocols directly as indicated by management and physicians on applicable platforms on an as needed basis and consistently utilizes multiple software applications to schedule appointments. * Keeps open channels of communication with all parties involved, including physician, patient, and service areas, regarding action taken and resolution. Promotes a friendly and professional customer service environment. SERVICE ESSENTIAL FUNCTIONS * Utilizes courteous and professional telephone techniques and interpersonal skills to establish and maintain rapport with patients, physicians/office personnel and various hospital personnel, while maintaining patient confidentiality. Appropriately utilizes telephone system. Uses department scripting and appointment scheduling policy when scheduling appointments and ensures ICARE values are met while working within the scripting provided. Assists with new referral from E-fax and emails along with specific doctors' offices calling directly to schedule emergency patients' same day or within 24 hours as needed. * Coordinates the workflow to assist patients with appointment scheduling and/or requests for services: • Collects and compiles data/information from patients such as insurance documentation and patient identification information to help facilitate an appointment. • Screens and assesses patient calls received and assures that the patients are scheduled for services as requested by referring physician or upon patient's request. • Schedules patient appointments. • Efficiently completes registration. • Answers incoming calls from patients. • Acts as liaison between the patient and the physician or clinical staff. • Handles calls from physician offices or hospital departments, always making sure to maintain a good relationship and obtain all necessary documents needed to support the scheduling process. * Helps facilitate, coordinate, and resolve issues with patients by exhibiting and exercising exceptional telephone, verbal, written, exemplary critical thinking and interpersonal communication skills. QUALITY/SAFETY ESSENTIAL FUNCTIONS * Adheres to scheduling processes and workflows as defined in the electronic medical record platform while maintaining privacy and complying with HIPPA guidelines. * Maintains standard of productivity set by department policy and procedures and meets scheduling goals set by the department (e.g., abandonment rate, productivity per hour, etc.). * Utilizes resources to perform verification of patient insurance. Obtains required data in order to support departmental and hospital clinical/financial needs. * Ensures verification and eligibility procedures are followed prior to patient visit. Provides patients with information needed to prepare for appointment per Center/Service protocol. FINANCE ESSENTIAL FUNCTIONS * Works in partnership with the revenue cycle team and other departments to ensure the correct information and registration is complete and accurate prior to the patient visiting Houston Methodist for services. * Obtains and enters accurate scheduling and registration data, including but not limited to patient demographics, insurance, guarantor, and clinical information on the information system in order to initiate financial clearance activities (benefit eligibility and verification, pre-certification notification and payment review). Documents patient's accounts with information related to any potential issue(s) that could result in service delays or cancellations due to the lack of financial clearance. GROWTH/INNOVATION ESSENTIAL FUNCTIONS * Works directly with physicians, clinic staff, hospital departments and patients to ensure best practices within department. Works with manager to improve areas requiring concern as indicated, embraces change, and strives for excellence in the workplace. Applies new learning and shares knowledge with others. SUPPLEMENTAL REQUIREMENTS WORK ATTIRE * Uniform: No * Scrubs: No * Business professional: Yes * Other (department approved): No ON-CALLNote that employees may be required to be on-call during emergencies (ie. Disaster, Severe Weather Events, etc) regardless of selection below. * On Call* No TRAVELTravel specifications may vary by department * May require travel within the Houston Metropolitan area Yes * May require travel outside Houston Metropolitan area No Company Profile: Houston Methodist is one of the nation's leading health systems and academic medical centers. The health system consists of eight hospitals: Houston Methodist Hospital, its flagship academic hospital in the Texas Medical Center, seven community hospitals and one long-term acute care hospital throughout the Greater Houston metropolitan area. Houston Methodist also includes a research institute; a comprehensive residency program; international patient services; freestanding comprehensive care clinics, emergency care and imaging centers; and outpatient facilities. Come lead with us! APPLY Join Our Talent Network Featured Jobs * Radiologic Technologist I Location: Houston Methodist Willowbrook Hospital, Houston, TX FLSA STATUS Non-exempt QUALIFICATIONS EDUCATION Graduate of education program approved by the credentialing body for the required credential(s) indicated below in the Certifications, Licenses and Registrations section EXPERIENCE None LICENSES AND CERTIFICATIONS Required ARRT-R - Radiologic Technologist - Radiographer (ARRT) - American Registry of Radiologic Technologist_PSV and CMRT - Certified … * Lead Endovascular Radiologic Technologist Location: Houston Methodist Willowbrook Hospital, Houston, TX FLSA STATUS Non-exempt QUALIFICATIONS EDUCATION Graduate of education program approved by the credentialing body for the required credential(s) indicated below Bachelor's degree in relevant field preferred EXPERIENCE At least 4 years experience as an Endovascular Rad Tech Prior experience in a lead role, or HM experience and performance that demonstrates … * Registered Nurse (RN) II Outpatient Services Location: Houston Methodist Willowbrook Hospital, Houston, TX FLSA STATUS Non-exempt QUALIFICATIONS EDUCATION Graduate of education program approved by the credentialing body for the required credential(s) indicated below in the Certifications, Licenses and Registrations section EXPERIENCE Twelve months registered nurse experience in a healthcare environment LICENSES AND CERTIFICATIONS Required RN - Registered Nurse - Texas State Licensure - … Check out The Daily Dose News from the Houston Methodist Community Houston Methodist Ranked No. 9 on Glassdoor's 2026 Best Places to Work list Houston Methodist has earned a top spot on Glassdoor's 2026 Best Places to Work list, ranking No. 9 out of 100 of the Top 100 U.S. Employers and No. 1 in the health care industry. This national recognition is particularly meaningful because it is based entirely on feedback shared by … Houston Methodist Named to Forbes Top Hospitals 2026 Forbes has released its inaugural Top Hospitals 2026 list, recognizing the nation's leading acute-care hospitals based on quality, safety and patient experience. We are proud to share that six Houston Methodist hospitals earned a spot among the best: • Houston Methodist Baytown Hospital • Houston Methodist Clear Lake Hospital • … Houston Methodist Hospitals Recognized in Vizient's 2025 Quality Leadership Rankings We are honored to share that all seven of our eligible hospitals have been named top performers in the 2025 Bernard A. Birnbaum, MD, Quality Leadership Rankings by Vizient Inc., a trusted national benchmark for hospital performance. This year, five of our hospitals ranked in the top five of their … VISIT THE DAILY DOSE HOMEPAGE FOR MORE ARTICLES >>

This is a PRN position. The PRN position is non-benefitted. This position will cover high call volume, vacations and leaves. You must be available for training full time onsite in Katy. At Houston Methodist, the Patient Access Center Representative position is responsible for assuring that patients in need of scheduling appointments are scheduled to receive services in their assigned location and are financially cleared prior to their scheduled appointment through accurate and timely scheduling, registration, and verification of eligibility and benefits. This position assists management with ongoing observations and notifications of opportunities while providing innovative suggestions for process improvement. The Patient Access Center Representative position also assists management with auditing/quality review to ensure accurate and appropriate scheduling and registration. Additional responsibilities for this position include providing excellent customer service when communicating with patients who receive services at our facilities and providing notification to patients, physicians, hospital/clinical staff and management of issues that may result in potential service delays or reimbursement denials. FLSA STATUS Non-exempt QUALIFICATIONS EDUCATION * High School diploma or equivalent education (examples include: GED, verification of homeschool equivalency, partial or full completion of post-secondary education, etc.) EXPERIENCE * Three years of experience in healthcare setting/call center or customer service operations or successful completion of one-year Houston Methodist Call Center Apprenticeship in lieu of years of experience * Healthcare setting knowledge and experience with a strong understanding of medical terminology preferred SKILLS AND ABILITIES * Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through ongoing skills, competency assessments, and performance evaluations * Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security * Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles * Excellent communication and interpersonal skills via telephone and in person * Demonstrated proficiency in medical terminology to include diagnoses, operative procedures, and CPT codes * Knowledge of medical terminology and applicability * Excellent spelling/grammar skills * Working knowledge of PC environment utilizing Windows and word processing and basic Excel knowledge; must be able to enter data via keyboard throughout the work schedule * Capable of working and navigating several applications and websites related to registration simultaneously * Managed care knowledge with the ability to differentiate between insurance plans such as PPO, POS, HMO, etc. ESSENTIAL FUNCTIONS PEOPLE ESSENTIAL FUNCTIONS * Demonstrates ability to use critical thinking skills and healthcare knowledge to manage through primary care, specialty care, and ancillary scheduling processes. Utilizes independent judgment to accommodate special requests from internal and external customers as indicated. * Serves as the front door of Houston Methodist interacting with new and established patients providing them with information needed to schedule and register multiple services for Houston Methodist. Utilizes computerized scheduling/registration systems, verification systems, and online applications while balancing departmental resources. Obtains required data in order to support departmental and hospital clinical/financial needs. * Triages calls for the System Patient Access Center as appropriate to other areas as received on a daily basis while working under the guidelines and scripts as set forth by management. Provides patients with information needed to prepare for appointment per Center/Service protocol. Encourages patients to enroll on the Patient Portal and provides PIN numbers, complying with HIPAA regulations. * Follows established protocols directly as indicated by management and physicians on applicable platforms on an as needed basis and consistently utilizes multiple software applications to schedule appointments. * Keeps open channels of communication with all parties involved, including physician, patient, and service areas, regarding action taken and resolution. Promotes a friendly and professional customer service environment. SERVICE ESSENTIAL FUNCTIONS * Utilizes courteous and professional telephone techniques and interpersonal skills to establish and maintain rapport with patients, physicians/office personnel and various hospital personnel, while maintaining patient confidentiality. Appropriately utilizes telephone system. Uses department scripting and appointment scheduling policy when scheduling appointments and ensures ICARE values are met while working within the scripting provided. Assists with new referral from E-fax and emails along with specific doctors' offices calling directly to schedule emergency patients' same day or within 24 hours as needed. * Coordinates the workflow to assist patients with appointment scheduling and/or requests for services: • Collects and compiles data/information from patients such as insurance documentation and patient identification information to help facilitate an appointment. • Screens and assesses patient calls received and assures that the patients are scheduled for services as requested by referring physician or upon patient's request. • Schedules patient appointments. • Efficiently completes registration. • Answers incoming calls from patients. • Acts as liaison between the patient and the physician or clinical staff. • Handles calls from physician offices or hospital departments, always making sure to maintain a good relationship and obtain all necessary documents needed to support the scheduling process. * Helps facilitate, coordinate, and resolve issues with patients by exhibiting and exercising exceptional telephone, verbal, written, exemplary critical thinking and interpersonal communication skills. QUALITY/SAFETY ESSENTIAL FUNCTIONS * Adheres to scheduling processes and workflows as defined in the electronic medical record platform while maintaining privacy and complying with HIPPA guidelines. * Maintains standard of productivity set by department policy and procedures and meets scheduling goals set by the department (e.g., abandonment rate, productivity per hour, etc.). * Utilizes resources to perform verification of patient insurance. Obtains required data in order to support departmental and hospital clinical/financial needs. * Ensures verification and eligibility procedures are followed prior to patient visit. Provides patients with information needed to prepare for appointment per Center/Service protocol. FINANCE ESSENTIAL FUNCTIONS * Works in partnership with the revenue cycle team and other departments to ensure the correct information and registration is complete and accurate prior to the patient visiting Houston Methodist for services. * Obtains and enters accurate scheduling and registration data, including but not limited to patient demographics, insurance, guarantor, and clinical information on the information system in order to initiate financial clearance activities (benefit eligibility and verification, pre-certification notification and payment review). Documents patient's accounts with information related to any potential issue(s) that could result in service delays or cancellations due to the lack of financial clearance. GROWTH/INNOVATION ESSENTIAL FUNCTIONS * Works directly with physicians, clinic staff, hospital departments and patients to ensure best practices within department. Works with manager to improve areas requiring concern as indicated, embraces change, and strives for excellence in the workplace. Applies new learning and shares knowledge with others. SUPPLEMENTAL REQUIREMENTS WORK ATTIRE * Uniform: No * Scrubs: No * Business professional: Yes * Other (department approved): No ON-CALLNote that employees may be required to be on-call during emergencies (ie. Disaster, Severe Weather Events, etc) regardless of selection below. * On Call* No TRAVELTravel specifications may vary by department * May require travel within the Houston Metropolitan area Yes * May require travel outside Houston Metropolitan area No Company Profile: Houston Methodist is one of the nation's leading health systems and academic medical centers. The health system consists of eight hospitals: Houston Methodist Hospital, its flagship academic hospital in the Texas Medical Center, seven community hospitals and one long-term acute care hospital throughout the Greater Houston metropolitan area. Houston Methodist also includes a research institute; a comprehensive residency program; international patient services; freestanding comprehensive care clinics, emergency care and imaging centers; and outpatient facilities. Come lead with us! APPLY Join Our Talent Network Featured Jobs * Quality Outcomes Specialist - Perioperative Services Location: Houston Methodist Willowbrook Hospital, Houston, TX FLSA STATUS Exempt QUALIFICATIONS EDUCATION Bachelor's degree in nursing, allied health, healthcare administration, business administration or a clinical discipline required; Bachelor's degree in nursing is preferred Master's degree preferred EXPERIENCE Four years of experience in clinical care activities in a hospital setting Two years of experience in Hospital Quality Improvement, … * Exercise Physiologist in Cardiac Rehab Services Location: Houston Methodist Willowbrook Hospital, Houston, TX FLSA STATUS Non-exempt QUALIFICATIONS EDUCATION Bachelor's degree in Exercise Physiology, Kinesiology, Exercise Science or related field of study Master's degree preferred. EXPERIENCE No experience LICENSES AND CERTIFICATIONS Required BLS - Basic Life Support or Instructor (AHA) - American Heart Association and ACLS - Advanced Cardiac Life Support or Instructor (AHA) … * Director of Operations Location: Houston Methodist Cypress Hospital, Cypress, TX FLSA STATUS Exempt QUALIFICATIONS EDUCATION Master's degree, e.g. Healthcare Administration (MHA), Master Business Administration (MBA) EXPERIENCE Six years of progressively responsible leadership experience in applicable field, at least four must have been in management role LICENSES AND CERTIFICATIONS Preferred Fellow of American College of Healthcare Executives (ACHE) SKILLS AND ABILITIES … Check out The Daily Dose News from the Houston Methodist Community Houston Methodist Hospitals Recognized in Vizient's 2025 Quality Leadership Rankings We are honored to share that all seven of our eligible hospitals have been named top performers in the 2025 Bernard A. Birnbaum, MD, Quality Leadership Rankings by Vizient Inc., a trusted national benchmark for hospital performance. This year, five of our hospitals ranked in the top five of their … Houston Methodist Hospital named the No. 1 hospital in Texas for the 14th year by U.S. News & World Report It is that time of year when I have the privilege of sharing our U.S. News & World Report results. For 2025-26, Houston Methodist Hospital has again been recognized as an Honor Roll hospital, marking our ninth year overall and our seventh year in a row on the list. Houston … Houston Methodist Ranked #3 on Forbes America's Best Large Employers 2025 Houston Methodist is honored to announce that we have been ranked #3 on Forbes' America's Best Large Employers 2025 list, making us the top-ranked healthcare organization in the nation. This marks the sixth year we have received this prestigious recognition, a testament to our unwavering commitment to fostering a workplace … VISIT THE DAILY DOSE HOMEPAGE FOR MORE ARTICLES >>

The PRN position is a non-benefitted position. This position will cover high call volume, lunch, leaves and vacations. New employee orientation is required (2 days virtual). Initial training requires you to be onsite. At Houston Methodist, the Patient Access Center Representative position is responsible for assuring that patients in need of scheduling appointments are scheduled to receive services in their assigned location and are financially cleared prior to their scheduled appointment through accurate and timely scheduling, registration, and verification of eligibility and benefits. This position assists management with ongoing observations and notifications of opportunities while providing innovative suggestions for process improvement. The Patient Access Center Representative position also assists management with auditing/quality review to ensure accurate and appropriate scheduling and registration. Additional responsibilities for this position include providing excellent customer service when communicating with patients who receive services at our facilities and providing notification to patients, physicians, hospital/clinical staff and management of issues that may result in potential service delays or reimbursement denials. FLSA STATUS Non-exempt QUALIFICATIONS EDUCATION * High School diploma or equivalent education (examples include: GED, verification of homeschool equivalency, partial or full completion of post-secondary education, etc.) EXPERIENCE * Three years of experience in healthcare setting/call center or customer service operations or successful completion of one-year Houston Methodist Call Center Apprenticeship in lieu of years of experience * Healthcare setting knowledge and experience with a strong understanding of medical terminology preferred LICENSES AND CERTIFICATIONS Required * SKILLS AND ABILITIES * Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through ongoing skills, competency assessments, and performance evaluations * Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security * Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles * Excellent communication and interpersonal skills via telephone and in person * Demonstrated proficiency in medical terminology to include diagnoses, operative procedures, and CPT codes * Knowledge of medical terminology and applicability * Excellent spelling/grammar skills * Working knowledge of PC environment utilizing Windows and word processing and basic Excel knowledge; must be able to enter data via keyboard throughout the work schedule * Capable of working and navigating several applications and websites related to registration simultaneously * Managed care knowledge with the ability to differentiate between insurance plans such as PPO, POS, HMO, etc. ESSENTIAL FUNCTIONS PEOPLE ESSENTIAL FUNCTIONS * Demonstrates ability to use critical thinking skills and healthcare knowledge to manage through primary care, specialty care, and ancillary scheduling processes. Utilizes independent judgment to accommodate special requests from internal and external customers as indicated. * Serves as the front door of Houston Methodist interacting with new and established patients providing them with information needed to schedule and register multiple services for Houston Methodist. Utilizes computerized scheduling/registration systems, verification systems, and online applications while balancing departmental resources. Obtains required data in order to support departmental and hospital clinical/financial needs. * Triages calls for the System Patient Access Center as appropriate to other areas as received on a daily basis while working under the guidelines and scripts as set forth by management. Provides patients with information needed to prepare for appointment per Center/Service protocol. Encourages patients to enroll on the Patient Portal and provides PIN numbers, complying with HIPAA regulations. * Follows established protocols directly as indicated by management and physicians on applicable platforms on an as needed basis and consistently utilizes multiple software applications to schedule appointments. * Keeps open channels of communication with all parties involved, including physician, patient, and service areas, regarding action taken and resolution. Promotes a friendly and professional customer service environment. SERVICE ESSENTIAL FUNCTIONS * Utilizes courteous and professional telephone techniques and interpersonal skills to establish and maintain rapport with patients, physicians/office personnel and various hospital personnel, while maintaining patient confidentiality. Appropriately utilizes telephone system. Uses department scripting and appointment scheduling policy when scheduling appointments and ensures ICARE values are met while working within the scripting provided. Assists with new referral from E-fax and emails along with specific doctors' offices calling directly to schedule emergency patients' same day or within 24 hours as needed. * Coordinates the workflow to assist patients with appointment scheduling and/or requests for services: • Collects and compiles data/information from patients such as insurance documentation and patient identification information to help facilitate an appointment. • Screens and assesses patient calls received and assures that the patients are scheduled for services as requested by referring physician or upon patient's request. • Schedules patient appointments. • Efficiently completes registration. • Answers incoming calls from patients. • Acts as liaison between the patient and the physician or clinical staff. • Handles calls from physician offices or hospital departments, always making sure to maintain a good relationship and obtain all necessary documents needed to support the scheduling process. * Helps facilitate, coordinate, and resolve issues with patients by exhibiting and exercising exceptional telephone, verbal, written, exemplary critical thinking and interpersonal communication skills. QUALITY/SAFETY ESSENTIAL FUNCTIONS * Adheres to scheduling processes and workflows as defined in the electronic medical record platform while maintaining privacy and complying with HIPPA guidelines. * Maintains standard of productivity set by department policy and procedures and meets scheduling goals set by the department (e.g., abandonment rate, productivity per hour, etc.). * Utilizes resources to perform verification of patient insurance. Obtains required data in order to support departmental and hospital clinical/financial needs. * Ensures verification and eligibility procedures are followed prior to patient visit. Provides patients with information needed to prepare for appointment per Center/Service protocol. FINANCE ESSENTIAL FUNCTIONS * Works in partnership with the revenue cycle team and other departments to ensure the correct information and registration is complete and accurate prior to the patient visiting Houston Methodist for services. * Obtains and enters accurate scheduling and registration data, including but not limited to patient demographics, insurance, guarantor, and clinical information on the information system in order to initiate financial clearance activities (benefit eligibility and verification, pre-certification notification and payment review). Documents patient's accounts with information related to any potential issue(s) that could result in service delays or cancellations due to the lack of financial clearance. GROWTH/INNOVATION ESSENTIAL FUNCTIONS * Works directly with physicians, clinic staff, hospital departments and patients to ensure best practices within department. Works with manager to improve areas requiring concern as indicated, embraces change, and strives for excellence in the workplace. Applies new learning and shares knowledge with others. SUPPLEMENTAL REQUIREMENTS WORK ATTIRE * Uniform: No * Scrubs: No * Business professional: Yes * Other (department approved): No ON-CALLNote that employees may be required to be on-call during emergencies (ie. Disaster, Severe Weather Events, etc) regardless of selection below. * On Call* No TRAVELTravel specifications may vary by department * May require travel within the Houston Metropolitan area Yes * May require travel outside Houston Metropolitan area No Company Profile: Houston Methodist is one of the nation's leading health systems and academic medical centers. The health system consists of eight hospitals: Houston Methodist Hospital, its flagship academic hospital in the Texas Medical Center, seven community hospitals and one long-term acute care hospital throughout the Greater Houston metropolitan area. Houston Methodist also includes a research institute; a comprehensive residency program; international patient services; freestanding comprehensive care clinics, emergency care and imaging centers; and outpatient facilities. Come lead with us! APPLY Join Our Talent Network Featured Jobs * Quality Outcomes Specialist - Perioperative Services Location: Houston Methodist Willowbrook Hospital, Houston, TX FLSA STATUS Exempt QUALIFICATIONS EDUCATION Bachelor's degree in nursing, allied health, healthcare administration, business administration or a clinical discipline required; Bachelor's degree in nursing is preferred Master's degree preferred EXPERIENCE Four years of experience in clinical care activities in a hospital setting Two years of experience in Hospital Quality Improvement, … * Exercise Physiologist in Cardiac Rehab Services Location: Houston Methodist Willowbrook Hospital, Houston, TX FLSA STATUS Non-exempt QUALIFICATIONS EDUCATION Bachelor's degree in Exercise Physiology, Kinesiology, Exercise Science or related field of study Master's degree preferred. EXPERIENCE No experience LICENSES AND CERTIFICATIONS Required BLS - Basic Life Support or Instructor (AHA) - American Heart Association and ACLS - Advanced Cardiac Life Support or Instructor (AHA) … * Director of Operations Location: Houston Methodist Cypress Hospital, Cypress, TX FLSA STATUS Exempt QUALIFICATIONS EDUCATION Master's degree, e.g. Healthcare Administration (MHA), Master Business Administration (MBA) EXPERIENCE Six years of progressively responsible leadership experience in applicable field, at least four must have been in management role LICENSES AND CERTIFICATIONS Preferred Fellow of American College of Healthcare Executives (ACHE) SKILLS AND ABILITIES … Check out The Daily Dose News from the Houston Methodist Community Houston Methodist Hospitals Recognized in Vizient's 2025 Quality Leadership Rankings We are honored to share that all seven of our eligible hospitals have been named top performers in the 2025 Bernard A. Birnbaum, MD, Quality Leadership Rankings by Vizient Inc., a trusted national benchmark for hospital performance. This year, five of our hospitals ranked in the top five of their … Houston Methodist Hospital named the No. 1 hospital in Texas for the 14th year by U.S. News & World Report It is that time of year when I have the privilege of sharing our U.S. News & World Report results. For 2025-26, Houston Methodist Hospital has again been recognized as an Honor Roll hospital, marking our ninth year overall and our seventh year in a row on the list. Houston … Houston Methodist Ranked #3 on Forbes America's Best Large Employers 2025 Houston Methodist is honored to announce that we have been ranked #3 on Forbes' America's Best Large Employers 2025 list, making us the top-ranked healthcare organization in the nation. This marks the sixth year we have received this prestigious recognition, a testament to our unwavering commitment to fostering a workplace … VISIT THE DAILY DOSE HOMEPAGE FOR MORE ARTICLES >>

At Houston Methodist, the Account Representative position is responsible for resolving all outstanding third party primary and secondary insurance claims for professional services. This position performs collections activities on simple and complex denials and on outstanding insurance balances in the professional fee environment. This role is also responsible for providing information regarding denial trends for future prevention. **FLSA STATUS** Non-exempt **QUALIFICATIONS** **EDUCATION** + High School diploma or equivalent education (examples include: GED, verification of homeschool equivalency, partial or full completion of post-secondary education, etc.) **EXPERIENCE** + Three years of physician billing experience, preferably in a multi-specialty physician practice **LICENSES AND CERTIFICATIONS** **Required** **SKILLS AND ABILITIES** + Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations + Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security + Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles + In depth knowledge of Current Procedural Terminology, 4th Edition (CPT-4), International Classification of Diseases Ninth Revision (ICD-9), International Classification of Diseases Tenth Revision (ICD-10), and Healthcare Common procedure Coding System (HCPCS) coding + In depth knowledge of third party payor reimbursement policies and procedures + Understands payor environment such as managed care, independent physician associations (IPAs), and third-party administrators (TPAs) + Extensive knowledge of billing, collections, reimbursement, contractual agreements and the appeals process + Understanding of revenue cycle fundamentals + Ability to follow-through and handle multiple tasks simultaneously + Excellent communication and negotiation skills, as well as an ability to work independently and interdependently with other business office staff + Good judgment in handling of accounts and ability to apply a professional approach in dealing with patients and insurance companies + Sharp analytical abilities in order to resolve patient accounts in a timely and correct manner + Proficient computer skills and ability to learn and navigate multiple software programs + Ability to remain calm in stressful situations with patience and understanding **ESSENTIAL FUNCTIONS** **PEOPLE ESSENTIAL FUNCTIONS** + Collaborates with management to reduce aging of accounts by providing verbal and written communication. + Identifies denial trends and notifies supervisor and/or manager to prevent future denials and further delay in payments. Collaborates with internal CBO departments and Account Managers to communicate and prevent denials. Provides suggestions for resolution. + Assists with knowledge sharing, payor and department cross training, and provides support to other team members as advised by the manager and/or supervisor. **SERVICE ESSENTIAL FUNCTIONS** + Completes special projects to improve team performance, as assigned. + Demonstrates expertise of all payors, including Medicare, Medicaid and commercial payors, and applicable department's revenue cycle operations. + Ensures protection of private health and personal information. Adheres to all Health Insurance Portability and Accountability Act (HIPAA) and Payment Card Industry (PCI) compliance regulations. **QUALITY/SAFETY ESSENTIAL FUNCTIONS** + Reviews third party payor work queues to locate and resolve accounts. Resolves denials as they appear. Documents clear, concise and complete follow-up notes in system for each account worked. Assures accounts are completed and worked at a high level of quality by visually proofreading and monitoring work output. + Identifies, analyzes and escalates trends impacting accounts receivable (AR) collections. + Meets and/or exceeds established follow-up productivity goals. **FINANCE ESSENTIAL FUNCTIONS** + Expedites and maximizes payment of insurance medical claims by contacting third party payors and patients. This includes making outbound calls to payors and accessing payor websites. + Reviews and assesses entire account to determine necessary steps or activity to resolve outstanding denials. + Performs appropriate billing functions, including claims resubmission to payors. + Creates and submits appeals when necessary. Engages the coding follow-up team for any medical necessity or coding related appeals. **GROWTH/INNOVATION ESSENTIAL FUNCTIONS** + Stays current on collection procedures of various payors and industry trends. Seeks opportunities to expand learning beyond baseline competencies with a focus on continual development. **SUPPLEMENTAL REQUIREMENTS** **WORK ATTIRE** + Uniform: No + Scrubs: No + Business professional: Yes + Other (department approved): No **ON-CALL*** _*Note that employees may be required to be on-call during emergencies (ie. Disaster, Severe Weather Events, etc) regardless of selection below._ + On Call* No **TRAVEL**** _**Travel specifications may vary by department**_ + May require travel within the Houston Metropolitan area No + May require travel outside Houston Metropolitan area No **Company Profile:** Houston Methodist Specialty Physician Group is an integral part of Houston Methodist's overall strategy to become one of the nation's leading academic medical centers. Established as a nonprofit corporation certified by the Texas State Board of Medical Examiners, the Specialty Physician Group enables physicians to maintain autonomy with respect to clinical practice while growing their practice within an academic environment.