Dispatcher jobs at The Composites Group - 143 jobs

Since 1907, Murphy Company has been a leading mechanical contractor in the St. Louis and Denver markets that provides its professionals the environment, opportunities, technology, and tools to experience a rewarding career. Being a company that prides itself on its core values of employee well-being, enduring relationships, and integrity and professionalism, we know it starts with our employees. We strongly believe our people are our most important asset, and we strive every day to make Murphy a great place to work as we build our clients' visions. We Are Looking for Someone Like You As a Service Dispatcher, you will work in a team environment to provide exceptional service to customers in need of service on the commercial and industrial HVAC, piping, plumbing and controls systems. You will create and schedule service work and coordinate any necessary details with service technicians and customers. You'd also assist technicians with scheduling contract work and perform admin functions as needed. The ideal candidate for this position would be a strong, professional communicator both verbally and in the written form. Attention to detail is essential and always challenging in this emergency and reactive service environment. Top performers in this job are flexible, capable of quickly interpreting direction and implementing plans, and willing to play multiple roles depending upon the team's needs. Our Service team works in a fast-paced, high volume, and fun environment, and you'd be an important part of the operations of our organization. Your Day-to-Day at Murphy Company Extracting and recording critical information from client calls, analyzing appropriate next steps for serving clients, and coordinating/assigning proper technical resources to serve clients. Document and follow-up with service technicians, external vendors, and clients to ensure proper completion of tasks. Effective use of our Service Management Platform (PENTA) and Smartsheet is vital, as is providing internal support for inter-departmental teams across functions. Coordination of manpower for completion of scheduled maintenance, projects, and inter-company support. Bring Your A-Game! Our ideal candidate should possess the following traits: Excellent professionalism and attention to detail. At least 1 year of work experience in a high-volume environment. Self-starter: Must have the ability to work well as part of a team and independently. Technology skills: General comfort using technology and able to learn new tools quickly. Critical thinking: Must have the ability to problem solve creatively and independently. Strong interpersonal skills. At least 1 year of experience using MS Outlook. What We Will Bring to the Table A collaborative, family-friendly work environment Knowledge and expertise that has helped us grow and thrive for the last 112 years Competitive pay and an excellent benefits package, including health and life insurance, a robust wellness program, 401(k), and profit sharing. A personal time off plan that rivals our competitors

At DuPont, our purpose is to empower the world with essential innovations to thrive. We work on things that matter. Whether it's providing clean water to more than a billion people on the planet, producing materials that are essential in everyday technology devices from smartphones to electric vehicles, or protecting workers around the world. Discover the many reasons the world's most talented people are choosing to work at DuPont. Why Join Us | DuPont Careers (******************************************* DuPont is currently hiring an experienced Emergency Response Team Officer at our Spruance, VA site! WORKING SCHEDULE: 12 hours rotating A-B-C-D Shifts The Emergency Response Team serves as a team member to carry out fire suppression and technical rescue, medical emergency response, fire prevention and hazardous material emergency response activities. The Emergency Response Team also performs various maintenance activities on fire equipment and fire station facilities. **Essential Duties and Responsibilities:** Responds to emergency and non-emergency situations including fires, medical injuries and illness; hazardous materials spills; technical rescues such as river, trench, rope rescues, confined space auto, extrication; false alarms; flooding; and other situations, and carries out specific assigned duties such as connecting hoses, operating equipment, emergency vehicle driving and operation, positioning ladders, rescuing victims, and providing basic life support care as allowed as an EMT. + Fire Suppression: Extinguishing fires, using specialized equipment and techniques for industrial settings. + Emergency Response: Responding to various emergencies, including hazardous material spills and other incidents. + Hazard Mitigation: Identifying and mitigating potential hazards to prevent incidents. + Rescue Operations: Conducting rescue operations for personnel trapped or injured in emergencies. + Safety Training: Educating employees on fire safety procedures and emergency protocols. + Equipment Maintenance: Maintaining firefighting equipment and ensuring its readiness. + Pre-Incident Planning: Participating in pre-incident planning and risk assessments for industrial facilities. + Emergency Medical Response: Respond to all medical emergencies on site. Treat, package and prepare patients for transport if needed. + Conduct fire prevention inspections of buildings requiring application of national fire codes and corporate standards. Works independently or as part of a team. Establishes relationship with building managers to effectively communicate fire codes and safety procedures. Identifies deficiencies, completes appropriate paperwork, references fire codes and notes explanations for property owners. + Initiates corrective action according to established procedures. + Creates rough drawings for every structure investigated and submits these to office staff to input into computer system. + Conducts follow-up inspections and forwards violations Fire Chief or area leadership. + Maintains equipment in a state of readiness and performs maintenance to prolong the useful life of expensive equipment. + Perform routine checks of equipment such as generators and air compressors, and records condition. + Performs general fire station building and grounds maintenance as required. + Performs routine maintenance of equipment, hoses, hand tools and specialized equipment. + Maintains personal protective gear and requests replacements when the functionality of equipment is compromised. + Participants in and/or conduct training exercises, demonstrations and instructions to prepare for emergency situations. + Provides on-the-job training, mentoring, and some work directions to new firefighters. + Trains peers on any specialized training received. + Performs public relations and education activities. + Conduct fire stations tours. + Communicates courteously and professionally and maintains working relationships with others in carrying out job functions. + Frequently interacts with others in the work unit, the Spruance site employees, public, vendors or across departments to exchange detailed and/or technical information. + Works safely, follows safe work practices, and identifies and reports unsafe work conditions. + Performs other duties as required or assigned. + ERT members will inspect, preplan and sign off on all confined space work prior to work starting. + ERT members will respond and assist with any onsite blood borne pathogen cleanup and disposal. + Complete all daily, weekly and monthly fire apparatus checks. + Ensure all apparatus and equipment is clean and ready to use. + Ensure fire houses are clean and ready to use at all times. + Complete all corporate and site training requirements i.e. I-Learn and WEBMOC documents. + Complete monthly required fire and EMS training. + Site fire and life safety audits. + Fire extinguisher inspections + Site emergency response pre-plan updates. + Update site emergency response procedures. + Assist areas with PHA's, MOC or anything needing fire resources. + Train with outside Fire/EMS resources so things will go smooth in the event of emergency. + Perform hose testing on all hoses in use and in storage. **Minimum Qualifications:** + High school diploma or equivalent + Valid Virginia driver's license + Virginia Department of Fire Programs or Pro Board-certified Firefighter I, and II. (Current) + Commonwealth of Virginia/ National Register Emergency Medical Technician (Current) + Technical Rescue/Confined Space Operations Level (Current) + Hazardous Materials Operations Level (Current) + Current CPR + Class III EVOC (Current) + Must pass background investigation and pass medical and drug screening. + Ability to create and maintain effective working relationships with peers, superiors, vendors, contractors, external government agencies and organizations. + Strong communication skills, both orally and in writing. + Must be clean, shaven and able to pass required fit test. **Physical and Mental Demands:** Work involves response to unpredictable emergency situations for prolonged periods of extreme physical exertion without benefit of warm-up, scheduled rest periods, meals, access to medications, or hydration. While at emergency scenes, incumbents may have exposure to injury, trauma, blood-borne pathogens, traffic accidents, and visual and emotional trauma. Incumbents are required to take appropriate safety precautions and wear protective equipment. While wearing personal protective equipment, including SCBA, perform firefighting tasks (e.g. hoseline operations, extensive crawling, lifting and carrying heavy objects, ventilating roofs or walls using power or hand tools, forcible entry), rescue operations, and other emergency response actions under stressful conditions including working in extremely hot or cold environments for prolonged time periods. While wearing personal protective equipment, including SCBA incumbents must be able to stand, climb ladders, balance, kneel, stoop, crouch, crawl and reach; to walk or run on uneven surfaces; and to drag up to 200 pounds for a distance of 50 feet. There is fingering, grasping, feeling, talking, listening, hearing/listening, seeing/observing, occasional lifting, pushing or pulling of up to 100 pounds, frequent lifting, pushing or pulling of up to 50 pounds and regular moving of objects up to 20 pounds. Moderate attention to detail and deadlines is required in completing reports and paperwork **WORKING ENVIRONMENT** There is regular exposure to very disagreeable working conditions such as fumes, fire, smoke, extreme weather conditions including ice, snow, extreme high and low temperatures, humidity, rain, dirt, mud. The work involves exposure to hazardous conditions such as toxic chemicals, slippery conditions, working in traffic areas and adverse road conditions. The work environment characteristics described here are representative of those individual encounters while performing the essential functions of this position. **OFFICERS** **Requirements - General Qualifications** + Minimum of 5 years of experience in emergency services (fire, EMS, or law enforcement). + Certified in Incident Command System (ICS) and National Incident Management System (NIMS). + Strong leadership, communication, and decision-making skills. + Ability to work under pressure and manage multi-agency coordination. **Required Certifications** + Fire Officer I or II (for fire service leaders). + Hazardous Materials Operations level. + FEMA ICS 100, 200, 300, 400, 700, and 800. **Physical & Mental Requirements** + Ability to pass annual physical fitness assessments. + Psychological resilience and stress management capabilities. + Drug-free and clear criminal background check. **Training & Continuing Education** + Annual leadership and tactical training. + Participation in tabletop and full-scale emergency exercises. + Ongoing education in emergency management, public safety, and community risk reduction. **Leadership Responsibilities** **ERT Captain / Lieutenant** + **Operational Oversight** : Direct fire suppression, rescue, and hazardous materials operations. + **Team Readiness** : Ensure personnel are trained, equipped, and physically prepared. + **Safety Enforcement** : Monitor scene safety and enforce SOPs. + **Incident Command** : Assume command roles during emergencies and coordinate with other agencies. + **Mentorship** : Guide junior firefighters and foster professional development. + **Clinical Oversight** : Ensure high-quality patient care and adherence to medical protocols. + **Resource Management** : Oversee equipment readiness, and supply inventory. + **Training Coordination** : Organize continuing education and skills assessments for EMS personnel. + **Interagency Liaison** : Coordinate with hospitals, public health, and other emergency services. + **Documentation & Compliance** : Ensure accurate reporting and compliance with state and federal regulations. + **Support & Wellness** : Promote mental health resources and provide peer support for EMS staff. + Must meet all requirements above. Join our Talent Community (**************************************************** to stay connected with us! DuPont is an equal opportunity employer. Qualified applicants will be considered without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability or any other protected class. If you need a reasonable accommodation to search or apply for a position, please visit our Accessibility Page for Contact Information (****************************************************** . DuPont offers a comprehensive pay and benefits package. To learn more visit the Compensation and Benefits page (********************************************************** .

Job DescriptionPAPE' MATERIAL HANDLING, INC. - FONTANA, CAFIELD SERVICE DISPATCHER: Are you a detailed-oriented person who thrives in a busy environment? Do you enjoy working with a wide variety of teammates and customers to accomplish a shared goal? If you answered yes to these questions, we would love to hear from you! Pape' Material Handling, the premier capital equipment dealer in the West, is seeking a Service Dispatcher to join their team in Fontana. At Pape', we invest in your growth. From robust training programs to continuous support, we equip our team members with the tools to succeed. In return for your hard work, we offer competitive compensation, exceptional benefits, and a strong work-life balance-all designed to support you and your family. Make a difference. Grow your career. Join the Pape' Team! WHAT YOU'LL DO: As our Service Dispatcher, you will ensure that our field and periodic maintenance technician crew are scheduled and prioritized in an effort to best serve our customers. Every day you will manage the scheduling of technicians, monitor service work in process, open work orders, interact with customers, and more! To thrive in this role, you must love detail and order, have a customer service mindset, and enjoy a fast-paced environment. WHAT YOU NEED: Excellent communication, customer relations, and data entry skills. Computer proficiency, including experience with Excel and Word. Technical knowledge of equipment and dispatching experience is preferred. Compensation: $24.94- 36.16/hr (Depending on Experience) Why work for Pape': Competitive pay based on your skills, training, and experience level. Outstanding benefits including - 401(k) & Roth 401(k) Retirement Plans with Company Match; Medical, Dental, Vision and Prescription Insurance; Flexible Spending Accounts (Flex Plans); Life Insurance; Short- and Long-Term Disability Insurance; Employee Assistance Program; Online and Instructor-Led Training; Tuition Reimbursement for Training Programs. Progressive Vacation Plans, Sick Leave & Paid Holidays - Members receive 80 hours of vacation (First year is prorated for new hires based on start date), 40 hours of Sick Leave, and 7 paid holidays each year. Pape' vacation plans also have tiers based on your seniority, so as your seniority grows, your vacation time off does as well. Advancement - Pape' is a dynamic, growth-oriented organization with a focus on promoting from within. Stability and reputation - Pape' is a family-owned, fourth-generation company with over 160 locations, over 4,000 members and 85 plus years of experience. Pape' is known for their stability, honesty and integrity. Equipment - Pape' has the largest equipment inventory in the West and an unparalleled parts inventory! Employee impact - Enjoy an open-door policy where your voice will be heard and your opinions will matter. Training - You will be provided with training and mentoring to prepare you for your role and continued learning to grow your skills. The Pape' Group maintains a drug-free workplace and as such, requires candidates to successfully pass a pre-employment drug test.

PAPE' MATERIAL HANDLING, INC. - FONTANA, CA FIELD SERVICE DISPATCHER: Are you a detailed-oriented person who thrives in a busy environment? Do you enjoy working with a wide variety of teammates and customers to accomplish a shared goal? If you answered yes to these questions, we would love to hear from you! Pape' Material Handling, the premier capital equipment dealer in the West, is seeking a Service Dispatcher to join their team in Fontana. At Pape', we invest in your growth. From robust training programs to continuous support, we equip our team members with the tools to succeed. In return for your hard work, we offer competitive compensation, exceptional benefits, and a strong work-life balance-all designed to support you and your family. Make a difference. Grow your career. Join the Pape' Team! WHAT YOU'LL DO: As our Service Dispatcher, you will ensure that our field and periodic maintenance technician crew are scheduled and prioritized in an effort to best serve our customers. Every day you will manage the scheduling of technicians, monitor service work in process, open work orders, interact with customers, and more! To thrive in this role, you must love detail and order, have a customer service mindset, and enjoy a fast-paced environment. WHAT YOU NEED: * Excellent communication, customer relations, and data entry skills. * Computer proficiency, including experience with Excel and Word. * Technical knowledge of equipment and dispatching experience is preferred. Compensation: $24.94- 36.16/hr (Depending on Experience) Why work for Pape': * Competitive pay based on your skills, training, and experience level. * Outstanding benefits including - 401(k) & Roth 401(k) Retirement Plans with Company Match; Medical, Dental, Vision and Prescription Insurance; Flexible Spending Accounts (Flex Plans); Life Insurance; Short- and Long-Term Disability Insurance; Employee Assistance Program; Online and Instructor-Led Training; Tuition Reimbursement for Training Programs. * Progressive Vacation Plans, Sick Leave & Paid Holidays - Members receive 80 hours of vacation (First year is prorated for new hires based on start date), 40 hours of Sick Leave, and 7 paid holidays each year. Pape' vacation plans also have tiers based on your seniority, so as your seniority grows, your vacation time off does as well. * Advancement - Pape' is a dynamic, growth-oriented organization with a focus on promoting from within. * Stability and reputation - Pape' is a family-owned, fourth-generation company with over 160 locations, over 4,000 members and 85 plus years of experience. Pape' is known for their stability, honesty and integrity. * Equipment - Pape' has the largest equipment inventory in the West and an unparalleled parts inventory! * Employee impact - Enjoy an open-door policy where your voice will be heard and your opinions will matter. * Training - You will be provided with training and mentoring to prepare you for your role and continued learning to grow your skills. The Pape' Group maintains a drug-free workplace and as such, requires candidates to successfully pass a pre-employment drug test.

PAPE' MATERIAL HANDLING, INC. - FONTANA, CA FIELD SERVICE DISPATCHER: Are you a detailed-oriented person who thrives in a busy environment? Do you enjoy working with a wide variety of teammates and customers to accomplish a shared goal? If you answered yes to these questions, we would love to hear from you! Pape' Material Handling, the premier capital equipment dealer in the West, is seeking a Service Dispatcher to join their team in Fontana. At Pape', we invest in your growth. From robust training programs to continuous support, we equip our team members with the tools to succeed. In return for your hard work, we offer competitive compensation, exceptional benefits, and a strong work-life balance-all designed to support you and your family. Make a difference. Grow your career. Join the Pape' Team! WHAT YOU'LL DO: As our Service Dispatcher, you will ensure that our field and periodic maintenance technician crew are scheduled and prioritized in an effort to best serve our customers. Every day you will manage the scheduling of technicians, monitor service work in process, open work orders, interact with customers, and more! To thrive in this role, you must love detail and order, have a customer service mindset, and enjoy a fast-paced environment. WHAT YOU NEED: * Excellent communication, customer relations, and data entry skills. * Computer proficiency, including experience with Excel and Word. * Technical knowledge of equipment and dispatching experience is preferred. Compensation: $24.94- 36.16/hr (Depending on Experience) Why work for Pape': * Competitive pay based on your skills, training, and experience level. * Outstanding benefits including - 401(k) & Roth 401(k) Retirement Plans with Company Match; Medical, Dental, Vision and Prescription Insurance; Flexible Spending Accounts (Flex Plans); Life Insurance; Short- and Long-Term Disability Insurance; Employee Assistance Program; Online and Instructor-Led Training; Tuition Reimbursement for Training Programs. * Progressive Vacation Plans, Sick Leave & Paid Holidays - Members receive 80 hours of vacation (First year is prorated for new hires based on start date), 40 hours of Sick Leave, and 7 paid holidays each year. Pape' vacation plans also have tiers based on your seniority, so as your seniority grows, your vacation time off does as well. * Advancement - Pape' is a dynamic, growth-oriented organization with a focus on promoting from within. * Stability and reputation - Pape' is a family-owned, fourth-generation company with over 160 locations, over 4,000 members and 85 plus years of experience. Pape' is known for their stability, honesty and integrity. * Equipment - Pape' has the largest equipment inventory in the West and an unparalleled parts inventory! * Employee impact - Enjoy an open-door policy where your voice will be heard and your opinions will matter. * Training - You will be provided with training and mentoring to prepare you for your role and continued learning to grow your skills. The Pape' Group maintains a drug-free workplace and as such, requires candidates to successfully pass a pre-employment drug test.

The responsibilities of a service dispatch is to take incoming calls and help facilitate the dispatch of our service mechanics to customer locations. In this role, it's your responsibility to carefully listen to each caller, obtain vital information over the phone, take note of the schedules of technicians and respond to the request. You must ensure that a service team attends to each customer and keep notes or records of these calls in our database. You will update jobs and possibly process quotes. QUALIFICATIONS:: College degree or equivalent work experience Answer high volume calls with a positive attitude Dispatch the appropriate service mechanics to the job site Schedule service appointments and updated job status on system Process quotes and follow up with status with customer Must be organized and can multitask Need to have good customer relations and communication skills Basic computer proficiency BENEFITS: Best in class fringe benefit package - $3.00 - $4.00 per hour better than our competition Healthcare/Dental Plan - $ 127 weekly for Famly, $ 43 weekly for Individual with out of pocket maximum of $ 4,800 (Family) and $2,400 (Individual). Co-pays and out of pocket maximum locked in through May 2029. $35,000 Group Life and Accidental/Dismemberment Insurance Short-term disability 401K Profit Sharing Plan 401K - company match of 50% up to 6% employee contribution Annual Profit Sharing based on company's performance Training provided Opportunity for advancement

ColonialWebb is seeking an experienced and friendly Service Coordinator to join our Building Service team in Chantilly. Service Coordinators perform scheduling, dispatching, and purchasing for customers and Service Technicians. If you are a people person and enjoy delivering top-notch customer service, we would like to talk with you. Join our team and take your career to new heights. Who we are: At ColonialWebb, we are deeply committed to our people, our culture, and the continued growth of our business. As a full-service MEP (Mechanical, Electrical, and Plumbing) contractor, we pride ourselves on the quality and expertise of our teams, who work across a diverse range of specialties, including New Construction, Mechanical Service, Industrial Refrigeration, and Manufacturing. For over 50 years, we've been dedicated to delivering comprehensive solutions and unmatched service to our commercial customers, earning a reputation as a trusted contractor in the industry. Perks of joining ColonialWebb: * Competitive salary * Career development and progression * 401(k) plan with company match * PTO and paid holidays * Excellent medical, dental, life, vision and disability benefits * Employee Assistance Program * Employee referral incentives * Pay Range : $28-$35 hourly What you will do: * Develop and maintain short/long-term schedules for 10-15 Service Technicians and meet weekly with the Building Service Supervisor (BSS) and Building Service Manager (BSM) to discuss technician workload and scheduling. * Contact customers to schedule Technician visit, per individual customer requirements and communicate with customers throughout all stages of work completion. * Schedule and dispatch the appropriate Technician for service calls/quoted repairs/inspections and ensure that all work is logically scheduled in a cost-effective way to meet our customer obligations. Ensure technicians have all information required to complete work being performed. * Assist in answering the service phone line and route calls and issue work orders upon request (internal or external) * Create purchase orders and order or pre-order necessary materials for repairs or maintenance Track material shipments and ensure customer is updated on estimated arrival. Enlist the aid of BSS/BSM in the event of material issues. * Respond to knowledge requests or service calls from internal and external customers professionally and in a timely fashion. Solicit assistance from BSS/BSM where applicable. What we are looking for: * Service coordination or project management experience for a service contractor (preferably mechanical, plumbing, or electrical) * General understanding of HVAC equipment and systems (preferred) * Ability to work a flexible schedule including overtime (when necessary). * Possess the courage to make informed decisions without outside input * Ability to perform multiple activities in a timely manner with high accuracy * Ability to stay calm and patient yet also maintain a sense of urgency when handling emergencies and/or experiencing heavy workloads EOE M/W/Disability/Vets To start your application, select "Manual entry" if you do not want to upload a resume. If you have a Word version of your resume, select "Upload Resume", upload it and it will parse your information into the application. For technical assistance with your application, contact our support team at **************. We are an equal opportunity employer. Qualified minorities, women, veterans and individuals with disabilities are encouraged to apply. If you want to view the Know Your Rights: Workplace Discrimination is Illegal poster, please choose your language:

Job Summary The Service Dispatcher coordinates the flow of repair orders between service advisors and technicians to ensure timely and efficient completion of all service work. This role requires strong organizational skills, a good understanding of vehicle repair processes, and the ability to manage priorities in a fast-paced dealership environment. The Service Dispatcher serves as a key link between customers, service advisors, and technicians to maximize shop productivity and customer satisfaction. Key Responsibilities Assign repair orders to technicians based on skill level, workload, and job priority, as well as handle internal repair orders. Monitor the progress of repair orders throughout the day to ensure on-time completion. Communicate with service advisors regarding job status, delays, or additional repairs needed. Maintain an even workflow and ensure that technicians are consistently and efficiently utilized. Review repair orders for completeness and accuracy before closing. Coordinate with parts and warranty departments to minimize downtime due to parts availability or approvals. Track technician productivity and efficiency, reporting any issues to the Service Manager. Help maintain accurate dispatch records and service logs in the DMS (Dealer Management System). Assist in scheduling appointments or managing customer service capacity as needed. Promote teamwork and a positive work environment between service, parts, and sales departments. Benefits Overview: BENEFITS ELIGIBLE FIRST DAY OF EMPLOYMENT Medical Insurance Dental Insurance Vision Insurance Weekly Pay Parental Leave 401K Life Insurance Short and Long-term Disability Insurance Paid time off Employee Discounts State of the art technology

Job Information Job Title Service Dispatcher Reports To Service Operations Manager Hours 7:00 AM - 4 PM Since 1907, Murphy Company has been a leading mechanical contractor in the St. Louis and Denver markets that provides its professionals the environment, opportunities, technology, and tools to experience a rewarding career. Being a company that prides itself on its core values of employee well-being, enduring relationships, and integrity and professionalism, we know it starts with our employees. We strongly believe our people are our most important asset, and we strive every day to make Murphy a great place to work as we build our clients' visions. We Are Looking for Someone Like You As a Service Dispatcher, you will work in a team environment to provide exceptional service to customers in need of service on the commercial and industrial HVAC, piping, plumbing and controls systems. You will create and schedule service work and coordinate any necessary details with service technicians and customers. You'd also assist technicians with scheduling contract work and perform admin functions as needed. The ideal candidate for this position would be a strong, professional communicator both verbally and in the written form. Attention to detail is essential and always challenging in this emergency and reactive service environment. Top performers in this job are flexible, capable of quickly interpreting direction and implementing plans, and willing to play multiple roles depending upon the team's needs. Our Service team works in a fast-paced, high volume, and fun environment, and you'd be an important part of the operations of our organization. Your Day-to-Day at Murphy Company * Extracting and recording critical information from client calls, analyzing appropriate next steps for serving clients, and coordinating/assigning proper technical resources to serve clients. * Document and follow-up with service technicians, external vendors, and clients to ensure proper completion of tasks. Effective use of our Service Management Platform (PENTA) and Smartsheet is vital, as is providing internal support for inter-departmental teams across functions. * Coordination of manpower for completion of scheduled maintenance, projects, and inter-company support. Bring Your A-Game! Our ideal candidate should possess the following traits: * Excellent professionalism and attention to detail. * At least 1 year of work experience in a high-volume environment. * Self-starter: Must have the ability to work well as part of a team and independently. * Technology skills: General comfort using technology and able to learn new tools quickly. * Critical thinking: Must have the ability to problem solve creatively and independently. * Strong interpersonal skills. * At least 1 year of experience using MS Outlook. What We Will Bring to the Table * A collaborative, family-friendly work environment * Knowledge and expertise that has helped us grow and thrive for the last 112 years * Competitive pay and an excellent benefits package, including health and life insurance, a robust wellness program, 401(k), and profit sharing. * A personal time off plan that rivals our competitors Pay Range: $45,000 - $60,000 per year

ColonialWebb is seeking an experienced and friendly Service Coordinator to join our Building Service team in Richmond. Service Coordinators perform scheduling, dispatching, and purchasing for customers and Service Technicians. If you are a people person and enjoy delivering top-notch customer service, we would like to talk with you. Join our team and take your career to new heights. Who we are: At ColonialWebb, we are deeply committed to our people, our culture, and the continued growth of our business. As a full-service MEP (Mechanical, Electrical, and Plumbing) contractor, we pride ourselves on the quality and expertise of our teams, who work across a diverse range of specialties, including New Construction, Mechanical Service, Industrial Refrigeration, and Manufacturing. For over 50 years, we've been dedicated to delivering comprehensive solutions and unmatched service to our commercial customers, earning a reputation as a trusted contractor in the industry. Perks of joining ColonialWebb: * Competitive salary * Career development and progression * 401(k) plan with company match * PTO and paid holidays * Excellent medical, dental, life, vision and disability benefits * Employee Assistance Program * Employee referral incentives What you will do: * Develop and maintain short/long-term schedules for 10-15 Service Technicians and meet weekly with the Building Service Supervisor (BSS) and Building Service Manager (BSM) to discuss technician workload and scheduling. * Contact customers to schedule Technician visit, per individual customer requirements and communicate with customers throughout all stages of work completion. * Schedule and dispatch the appropriate Technician for service calls/quoted repairs/inspections and ensure that all work is logically scheduled in a cost-effective way to meet our customer obligations. Ensure technicians have all information required to complete work being performed. * Assist in answering the service phone line and route calls and issue work orders upon request (internal or external) * Create purchase orders and order or pre-order necessary materials for repairs or maintenance Track material shipments and ensure customer is updated on estimated arrival. Enlist the aid of BSS/BSM in the event of material issues. * Respond to knowledge requests or service calls from internal and external customers professionally and in a timely fashion. Solicit assistance from BSS/BSM where applicable. What we are looking for: * Service coordination or project management experience for a service contractor (preferably mechanical, plumbing, or electrical) * General understanding of HVAC equipment and systems (preferred) * Ability to work a flexible schedule including overtime (when necessary). * Possess the courage to make informed decisions without outside input * Ability to perform multiple activities in a timely manner with high accuracy * Ability to stay calm and patient yet also maintain a sense of urgency when handling emergencies and/or experiencing heavy workloads EOE M/W/Disability/Vets To start your application, select "Manual entry" if you do not want to upload a resume. If you have a Word version of your resume, select "Upload Resume", upload it and it will parse your information into the application. For technical assistance with your application, contact our support team at **************. We are an equal opportunity employer. Qualified minorities, women, veterans and individuals with disabilities are encouraged to apply. If you want to view the Know Your Rights: Workplace Discrimination is Illegal poster, please choose your language:

Carter Machinery Company, the authorized Caterpillar dealer serving Virginia, West Virginia, Maryland, Delaware and Washington D.C. is hiring a Transportation Dispatcher in Manassas, Virginia. The Transportation Dispatcher position is responsible for coordinating and directing the activities of assigned Logistics drivers in a manner that promotes the highest possible customer satisfaction, achieves business objectives and fosters high employee morale, teamwork and development. Seeking candidates with strong logistical background and transportation experience; College degree a plus. Requirements for the Transportation Dispatcher position include: Self-starter able to work with limited supervision. Knowledge of federal, state and local regulation compliance. Working knowledge of delivery area. Department, division and corporate teamwork promoted to ensure customers' needs and requests are met consistently. Excellent communication and follow-up skills to ensure internal and external customers are well informed. Must be detail-oriented, able to solve problems and prioritize tasks. Experience with computers; Windows applications, internet, industry specific software, and knowledge of DSI system. Must be able to handle large volumes of work in fast-paced environment. Must be able to work shifts needed, including days, nights, and/or weekends to meet customer demands. Promote a positive customer experience. Uphold the Core Values of Integrity, Commitment, Excellence and Teamwork by embracing The Carter Way. Physical requirements must be met for the Transportation Dispatcher job, including the ability sit or stand for prolonged periods of time. Able to lift, carry and maneuver items up to 10 pounds in weight. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus. This job description is not intended to be all-inclusive. Additional duties may be assigned. Competitive Compensation and Benefits: Health, dental and vision insurance. Paid time off. 401(k), $0.75 to $1.25 match up to 6%. Life and disability insurance. In-house training instructors/programs. Tuition reimbursement. Employee referral bonus program. Discounts: cellular phone service, computers, tooling, cars and trucks. Carter Machinery Co. Inc. is an EEO/AA Employer. All qualified individuals - including minorities, females, veterans, and individuals with disabilities, or any other characteristic protected by law - are encouraged to apply. Carter Machinery is a drug-free workplace.

Would you like to be part of a focused, dedicated team? Do you want to work and grow with other motivated, ambitious people? Wagner Equipment Co. offers challenging career opportunities, extensive training and employee development along with an opportunity to grow your career and thrive under Wagner's reputation for excellence. We offer excellent benefits and supply you with the tools you need to maximize your potential and grow within Wagner. Benefits include: * Paid Time Off (PTO) Plan - Up to 96 hours of PTO in your first year + 8 company paid holidays * Medical, dental, and vision insurance * Life and AD&D Insurance * Retirement Plans - 401K and Roth 401K , eligible employees can receive a company contribution up to 7% * Tuition Reimbursement * Employee Assistance Program (EAP) * CEFCU- Citizens Equity First Credit Union - Employees have access to services include payroll deductions savings, accounts, loans, VISA card, and more. * Additional Benefits include: Unum Supplemental life Insurance, Aflac Critical Illness + Accidental Insurance, ID WatchDog and discounted employee phone plans. The Rental Field Service Dispatcher is responsible for job control, changes, and scheduling for field-related repairs as required by customers and providing daily direction to technicians in determining, assigning and coordinating their work in a manner that reflects the company's vision of working as "One Professional Team." Pay Rate: $70,588.37- $88,238.84 Annually Pay is dependent on education and experience. Location: 5455 Holly St, Commerce City, CO Essential Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. * Maintains written record of communication to insure the customers are aware of scope of work to be performed * Preorders parts and tooling as necessary * Reviews problem work orders * Invoicing & Closing work orders * Initiates work order opening and assigns estimates value * Updates work orders as the scope of the job changes * Follows up with technicians on status of the assigned work order * Provides communication to customer on schedules, warranty, etc. * Provides communication to other cost centers for the purpose of scheduling component repairs and machine scheduling * Communicates the new estimate to the customer via fax or e mail when the scope of work changes * Prior to rework being completed, communicates with service manager the nature of the rework required * Handles all incoming customer calls and inquiries pertaining to field service work * Provides input to the Field Service Manager for truck and tool purchases * Assists in identification and development of new market opportunities as they relate to Wagner Equipment Co. * Serves as secondary contact for resident field servicemen * Serves as initial contact for customers requiring field service repairs * Adds segments to jobs as scope of job changes and changes job estimates at that time * Establishes internal priority system for field manager to pick up workflow * Communicates to the service clerk, information on problem jobs for resolution prior to invoicing (via the computer system or phone mail as a flagging system) * Other duties as assigned by manager Required Education and Experience: * High School Diploma or GED * 3+ years in a position requiring strong communication skills * 3+ years administrative/clerical experience * 3+ years customer service experience * Some industry knowledge preferred Supervisory Responsibilities: * Assigns work orders to technicians as appropriate * Provides input to the field service manager on employee performance and provides recommendations on employee appraisal and training needs * Reports to the field manager any rework or non-productive activity on the part of technicians that occurs in the field operation Physical Demands & Competencies: * Standing, walking, talking, sitting, use of hands & hearing * Data Entry, telephone, reading/writing, reasoning, organizational, communication & math skills * Safety & Product Knowledge * Sedentary work that primarily involves sitting/standing but may require occasionally lifting and/or moving up to 25 pounds * Basic knowledge of Microsoft Word, Excel, and Outlook * Intermediate knowledge of DBS Work Environment: * Noise: Quiet * Ability to work in a fast-paced environment * Indoors Other Duties: Job Offers are contingent upon all required pre-employment screenings which may include but are not limited to background checks, drug/alcohol testing, fit for duty testing, and any other job-related tests/screenings. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the employee must possess the abilities or aptitudes to perform each duty proficiently. Wagner Equipment Co. is an EEO/AA/Veterans/Disabled employer

Requirements Required Experience: Tech-savvy with knowledge of relevant methods (CAD) Ability to handle HIGH STRESS and HIGH VOLUME is a MUST! Fast typing with experience in data entry Knowledge of procedures and guideline for emergency situations Proficient in English (oral and written) Outstanding organizational and multitasking abilities Active listener with excellent communication skills Sound judgement and critical thinking High school diploma or equivalent required Work Environment: This job operates in a warehouse branch environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. This position performs much of its work on the telephone (landline and cellular). Physical Demands: This is largely a sedentary role; however, some filing is required. This would require the ability to lift files, open filing cabinets and bend or stand on a stool as necessary. Position Type/Expected Hours of Work: This is a full-time position, M/F. Travel: No travel is expected for this position. Required Education and Experience: • High school diploma or GED required. • Two years of previous experience preferred. EEO Statement As an Equal Employment Opportunity employer, it is Guardian Fueling Technologies' policy to provide equal employment opportunity for all applicants and employees. Guardian Fueling Technologies does not unlawfully discriminate on the basis of race, national origin, sex, pregnancy, color, religion, age, physical or mental disability, legally-protected medical condition, veteran status, marital status, sexual orientation, or any other basis protected by state or federal laws. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job. Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. GFT is a Drug-Free Workplace, and we proudly encourage military and veteran candidates to apply. We offer Amazing Benefits! Paid Vacation, Paid Holidays, 401k Match and more. To ensure every application receives equal attention, all recruiting is managed by our corporate team. Local branches are unable to provide initial application status updates. If your qualifications match our needs, our recruiting team will be happy to reach out to you directly.

Service Dispatcher Job Description Job Information Job Title Service Dispatcher Reports To Service Operations Manager Location Thornton, CO Hours 7:00 AM - 4 PM About Murphy Company Since 1907, Murphy Company has been a leading mechanical contractor in the St. Louis and Denver markets that provides its professionals the environment, opportunities, technology, and tools to experience a rewarding career. Being a company that prides itself on its core values of employee well-being, enduring relationships, and integrity and professionalism, we know it starts with our employees. We strongly believe our people are our most important asset, and we strive every day to make Murphy a great place to work as we build our clients' visions. We Are Looking for Someone Like You As a Service Dispatcher, you will work in a team environment to provide exceptional service to customers in need of service on the commercial and industrial HVAC, piping, plumbing and controls systems. You will create and schedule service work and coordinate any necessary details with service technicians and customers. You'd also assist technicians with scheduling contract work and perform admin functions as needed. The ideal candidate for this position would be a strong, professional communicator both verbally and in the written form. Attention to detail is essential and always challenging in this emergency and reactive service environment. Top performers in this job are flexible, capable of quickly interpreting direction and implementing plans, and willing to play multiple roles depending upon the team's needs. Our Service team works in a fast-paced, high volume, and fun environment, and you'd be an important part of the operations of our organization. Your Day-to-Day at Murphy Company Extracting and recording critical information from client calls, analyzing appropriate next steps for serving clients, and coordinating/assigning proper technical resources to serve clients. Document and follow-up with service technicians, external vendors, and clients to ensure proper completion of tasks. Effective use of our Service Management Platform (PENTA) and Smartsheet is vital, as is providing internal support for inter-departmental teams across functions. Coordination of manpower for completion of scheduled maintenance, projects, and inter-company support. Bring Your A-Game! Our ideal candidate should possess the following traits: Excellent professionalism and attention to detail. At least 1 year of work experience in a high-volume environment. Self-starter: Must have the ability to work well as part of a team and independently. Technology skills: General comfort using technology and able to learn new tools quickly. Critical thinking: Must have the ability to problem solve creatively and independently. Strong interpersonal skills. At least 1 year of experience using MS Outlook. What We Will Bring to the Table A collaborative, family-friendly work environment Knowledge and expertise that has helped us grow and thrive for the last 112 years Competitive pay and an excellent benefits package, including health and life insurance, a robust wellness program, 401(k), and profit sharing. A personal time off plan that rivals our competitors

Dispatch/ Routing trucks Hours are 6am to 3pm. WHY WORK FOR US Medical, Dental, and Vision insurance after 30 days 401K match after one year of service Paid time off Career growth Paid Holidays Company paid life policy All full-time employees receive an employee discount at just 5% over Eckarts cost. Good group of people, low stress environment, family-oriented philosophy. OUR MISSION Stock It, Know It, and Stand By It, OUR VISION Eckart LLC strives to provide the finest quality products to contractors, facility maintenance departments, and homeowners. Our employees are highly trained and motivated to serve our customers. Full job description Eckart Supply is seeking a Route Dispatcher / Planner to work Monday Friday from 6:00AM - 3:00PM. Competitive Hourly Compensation Consistent Weekly Schedule Opportunity for Career Growth Continued Training and Development Work/Life Balance Primary Job Function: Maintain the delivery drivers daily schedules, dispatch route changes such as delivery priority & added vendor pick-ups, communicate delivery delays directly to the customer and sales teams. Daily Duties Not limited to the following Coordinate vendor pick-up schedule and same-day deliveries. Review and communicate route timing. Communicate traffic conditions and route changes to delivery drivers. Schedule and maintain the out-of-town delivery calendar. Monitor the routes and status of drivers to coordinate and prioritize their deliveries. Prioritizing same-day deliveries according to urgency and order status. Monitor and respond to inquiries by the sales team on delivery ETAs and Pickup times. Update delivery addresses as received by route drivers. Confirm all manifests are closed from the previous day. Review / Audit delivery photos for quality and report findings to Outbound Supervisor. Review PTO calendar daily and communicate with Outbound Supervisor. Requirements: Prior experience as dispatcher or relevant position. Experience with Epicor Eclipse is a plus! Fast typing with experience in data entry. Basic knowledge of DOT guidelines and emergency procedures. Proficient in English (oral and written). Proficient in Spanish is preferred Outstanding organizational and multitasking abilities. Active listener with excellent communication skills

ColonialWebb is seeking an experienced and friendly Service Coordinator to join our Building Service team in Newport News. Service Coordinators perform scheduling, dispatching, and purchasing for customers and Service Technicians. If you are a people person and enjoy delivering top-notch customer service, we would like to talk with you. Join our team and take your career to new heights. Who we are: At ColonialWebb, we are deeply committed to our people, our culture, and the continued growth of our business. As a full-service MEP (Mechanical, Electrical, and Plumbing) contractor, we pride ourselves on the quality and expertise of our teams, who work across a diverse range of specialties, including New Construction, Mechanical Service, Industrial Refrigeration, and Manufacturing. For over 50 years, we've been dedicated to delivering comprehensive solutions and unmatched service to our commercial customers, earning a reputation as a trusted contractor in the industry. Perks of joining ColonialWebb: * Competitive salary * Career development and progression * 401(k) plan with company match * PTO and paid holidays * Excellent medical, dental, life, vision and disability benefits * Employee Assistance Program * Employee referral incentives What you will do: * Develop and maintain short/long-term schedules for 10-15 Service Technicians and meet weekly with the Building Service Supervisor (BSS) and Building Service Manager (BSM) to discuss technician workload and scheduling. * Contact customers to schedule Technician visit, per individual customer requirements and communicate with customers throughout all stages of work completion. * Schedule and dispatch the appropriate Technician for service calls/quoted repairs/inspections and ensure that all work is logically scheduled in a cost-effective way to meet our customer obligations. Ensure technicians have all information required to complete work being performed. * Assist in answering the service phone line and route calls and issue work orders upon request (internal or external) * Create purchase orders and order or pre-order necessary materials for repairs or maintenance Track material shipments and ensure customer is updated on estimated arrival. Enlist the aid of BSS/BSM in the event of material issues. * Respond to knowledge requests or service calls from internal and external customers professionally and in a timely fashion. Solicit assistance from BSS/BSM where applicable. What we are looking for: * Service coordination or project management experience for a service contractor (preferably mechanical, plumbing, or electrical) * General understanding of HVAC equipment and systems (preferred) * Ability to work a flexible schedule including overtime (when necessary). * Possess the courage to make informed decisions without outside input * Ability to perform multiple activities in a timely manner with high accuracy * Ability to stay calm and patient yet also maintain a sense of urgency when handling emergencies and/or experiencing heavy workloads EOE M/W/Disability/Vets To start your application, select "Manual entry" if you do not want to upload a resume. If you have a Word version of your resume, select "Upload Resume", upload it and it will parse your information into the application. For technical assistance with your application, contact our support team at **************. We are an equal opportunity employer. Qualified minorities, women, veterans and individuals with disabilities are encouraged to apply. If you want to view the Know Your Rights: Workplace Discrimination is Illegal poster, please choose your language:

Job Description Job Title: Dispatch Coordinator Reports To: Dispatch Manager What We're Looking for in a Dispatch Coordinator: We are seeking a highly organized, experienced, and proactive Dispatch Coordinator to join our operations team. This role is responsible for managing daily fuel and/or bulk lubricant deliveries, coordinating drivers, monitoring inventory, and ensuring top-tier customer service. The ideal candidate thrives in a fast-paced environment, is a strong problem solver, and has excellent communication skills. Essential Duties and Responsibilities of a Dispatch Coordinator: Respond promptly to customer and sales representative inquiries regarding ETAs or delays via phone and email. Support drivers with day-to-day issues such as scheduling truck maintenance, updating customer site/contact information, and resolving delivery complications. Monitor fuel and bulk lubricant inventory at customer sites and make real-time dispatching decisions based on usage and market conditions. Plan and assign deliveries to carded drivers based on truck capacity and route efficiency. Process and review orders and prepare delivery schedules. Manage delivery adjustments including diverting, canceling, or adding loads as needed. Ensure a high standard of customer experience and satisfaction. Use effective planning to maximize productivity, profitability, and service levels. Anticipate and resolve delivery or scheduling issues quickly and efficiently. Perform load planning and coordinate load assignments. Complete administrative tasks including data entry and processing of dispatch paperwork. Skills and Qualifications of a Dispatch Coordinator: Must have prior experience in dispatch or logistics coordination. Familiarity with fuel inventory management tools is a plus. Strong multitasking, organizational, and time management abilities. Clear and professional communication skills (written and verbal). Strong analytical and problem-solving skills with attention to detail. Ability to work in a high-pressure, fast-paced environment and adapt to changes. Core Competencies Decision-Making: Analyze issues and determine the best course of action quickly and effectively. Project Management: Prioritize and coordinate multiple tasks to ensure efficient and timely delivery. Results-Driven: Demonstrates a passion for exceeding performance standards and continuously improving service delivery. Physical Demands Must be able to sit, stand, and walk for extended periods. Ability to lift and move up to 25 lbs regularly and up to 50 lbs occasionally. Must have sufficient vision and hearing (with or without correction) to safely perform job duties. Ability to communicate clearly through speech. Attendance Requirements This position requires consistent in-person attendance. Timeliness and dependability are essential to this role. About Us: At Reeder Distributors Inc., a family-owned and operated company since 1973, we pride ourselves on our rich history, unwavering commitment to excellence, and a legacy built on reliability, customer service, and quality. What began as a small venture during the oil crisis has grown into a leading regional distributorship, proudly serving Texas, Louisiana, Oklahoma, and New Mexico. Our team's dedication and long-term service have created strong customer relationships, and a work culture rooted in integrity and growth. We're passionate about exceeding expectations and preserving our legacy for future generations. Join us and be part of a company that values its people, its history, and its future. Candidates must pass a background check and drug screen prior to hiring. Job Posted by ApplicantPro

Hours are 6am to 3pm. WHY WORK FOR US Medical, Dental, and Vision insurance after 30 days 401K match after one year of service Paid time off Career growth Paid Holidays Company paid life policy All full-time employees receive an employee discount at just 5% over Eckart's cost. Good group of people, low stress environment, family-oriented philosophy. OUR MISSION “Stock It, Know It, and Stand By It,” OUR VISION Eckart LLC strives to provide the finest quality products to contractors, facility maintenance departments, and homeowners. Our employees are highly trained and motivated to serve our customers. Full job description Eckart Supply is seeking a Route Dispatcher / Planner to work Monday - Friday from 6:00AM - 3:00PM. Competitive Hourly Compensation Consistent Weekly Schedule Opportunity for Career Growth Continued Training and Development Work/Life Balance Primary Job Function: Maintain the delivery driver's daily schedules, dispatch route changes such as delivery priority & added vendor pick-ups, communicate delivery delays directly to the customer and sales teams. Daily Duties Not limited to the following Coordinate vendor pick-up schedule and same-day deliveries. Review and communicate route timing. Communicate traffic conditions and route changes to delivery drivers. Schedule and maintain the out-of-town delivery calendar. Monitor the routes and status of drivers to coordinate and prioritize their deliveries. Prioritizing same-day deliveries according to urgency and order status. Monitor and respond to inquiries by the sales team on delivery ETA's and Pickup times. Update delivery addresses as received by route drivers. Confirm all manifests are closed from the previous day. Review / Audit delivery photos for quality and report findings to Outbound Supervisor. Review PTO calendar daily and communicate with Outbound Supervisor. Requirements: Prior experience as dispatcher or relevant position. Experience with Epicor Eclipse is a plus! Fast typing with experience in data entry. Basic knowledge of DOT guidelines and emergency procedures. Proficient in English (oral and written). Proficient in Spanish is preferred Outstanding organizational and multitasking abilities. Active listener with excellent communication skills We are a full-service, wholesale distributor of electrical, Lighting, Plumbing, HVAC, Power and Hand Tools. We pride ourselves on the expertise of our staff and a strong inventory of the highest quality products in our industries. Eckart has over 50 years of experience in all facets of these industries.

Join the Trojan Family: USC Department of Public Safety (DPS) Title: Public Safety Dispatcher Mission: To create a safe, secure, crime free environment for the Trojan Family through exemplary and professional service. About the Department Team: DPS, one of the largest campus public safety departments in the United States, is a team of over 300 dedicated full-time employees. What we do: We share in the university's ONE USC Safety Vision of ensuring an environment where everyone feels safe, respected, and protected from being a crime victim and where the experiences and needs of all USC students, faculty, staff, and neighbors throughout USC's spheres of influence are addressed. Learn more: Visit our DPS Website to explore our mission in depth. Role Overview: The Public Safety Dispatcher performs multiple functions in the Communications Center in support of various department personnel at the University Park Campus, Health Sciences Campus, and University Parking Center. Receives calls for service from faculty, staff, students and guests, and dispatches the appropriate department personnel via radio communications equipment. Serves as a vital link between the service community, Public Safety personnel, and all other emergency and nonemergency services available at the university and in the surrounding community. The ideal candidate will have excellent verbal and written communication skills, listening skills and the ability to make instantaneous decisions based on minimal information. In addition, skilled in controlling emotions and ability to work under pressure. Step into a role where your duties will include but are not limited to: Receives emergency calls requesting police, fire, and rescue assistance. Determines appropriate response in accordance with established procedures and assessment of the situation. Dispatches Public Safety units in response to calls for service. Maintains a record of all calls and radio messages. Monitors status of public safety, parking transportation, campus cruiser, residential protection, assets protection, and other special duty units. Prepares appropriate management reports of calls. Receives calls and complaints regarding service and assistance and refers them to the appropriate unit. Operates telephone switching equipment. Requests back-up or follow-up assistance from the Los Angeles Police Department, Los Angeles Fire Department, and other agencies. Operates Computer Aided Dispatch system and maintains manual and automated records systems. Conducts information searches as needed. Please note: Shifts include holidays, weekends, and overtime; must have availability to work certain special events and emergencies. Selection Process Evaluation: Your application will be evaluated based on your relevant experience and education. In-depth Screening: After interview, successful candidates will undergo background, psychological, and medical evaluations. How to Apply Application: Showcase your readiness to join the Trojan family by submitting a detailed application, resume, and thoughtful responses to our supplemental questions. Current USC Employees: Please apply through the dedicated channel in Workday. Benefits USC's Commitment to You: We offer an excellent package of benefits and programs including, but not limited to: Tuition assistance for you and your family Comprehensive health, dental and vision insurance options 403b retirement account with matching 5% contribution by USC 50% subsidy off Metro, LADOT, and Metrolink passes Explore more on the USC Employee Gateway Minimum Requirements Education: High school diploma or equivalent Experience: 6-12 months Valid driver's license for 2 years Preferred Qualifications: Related Undergraduate Study and previous switchboard or radio communications experience preferred. Working knowledge of two-way radio communications procedures. General knowledge of campus and surrounding area geography. Experience in an emergency dispatch communications center, law enforcement dispatch, high volume call center, or related environment. Ability to effectively use a phonetic alphabet, speak clearly and concisely, follow oral and written instructions, transfer information accurately, handle a wide range of interpersonal interactions effectively and learn to use applicable automated dispatch and law enforcement systems and databases. Excellent verbal and written communication skills. Valid CA driver's license required. Position will participate in the Department of Motor Vehicles (DMV) Pull Notice System. A copy of DMV record will be required as a final condition of employment. For more information please visit the policy website. Hourly Range The hourly rate for this position is $28.31. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate's work experience, education/training, key skills, internal peer alignment, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations. Minimum Education: High school or equivalent Minimum Experience: 6 - 12 months Minimum Field of Expertise: Experience in related field. Ability to type 30 net words per minute. Working knowledge of computer input and retrieval functions. USC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristic protected by law or USC policy. USC observes affirmative action obligations consistent with state and federal law. USC will consider for employment all qualified applicants with criminal records in a manner consistent with applicable laws and regulations, including the Los Angeles County Fair Chance Ordinance for employers and the Fair Chance Initiative for Hiring Ordinance, and with due consideration for patient and student safety. Please refer to the Background Screening Policy Appendix D for specific employment screen implications for the position for which you are applying. We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact USC Human Resources by phone at **************, or by email at *************. Inquiries will be treated as confidential to the extent permitted by law. Notice of Non-discrimination Employment Equity Read USC's Clery Act Annual Security Report USC is a smoke-free environment Digital Accessibility If you are a current USC employee, please apply to this USC job posting in Workday by copying and pasting this link into your browser: *************************************************************