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| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Washington, DC | $43,877 | $21.09 |
| 2 | Minnetonka, MN | $41,913 | $20.15 |
| 3 | Salinas, CA | $41,784 | $20.09 |
| 4 | Boston, MA | $41,138 | $19.78 |
| 5 | New York, NY | $40,156 | $19.31 |
| 6 | Denver, CO | $40,047 | $19.25 |
| 7 | Tigard, OR | $39,764 | $19.12 |
| 8 | Jersey City, NJ | $39,465 | $18.97 |
| 9 | Mettawa, IL | $39,452 | $18.97 |
| 10 | New Castle, DE | $39,049 | $18.77 |
| Rank | Job title | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Customer Service Expert | $126,156 | $61 | - |
| 2 | Customer Account Executive | $111,907 | $54 | - |
| 3 | Senior Representative | $110,402 | $53 | - |
| 4 | Telephone Service Adviser | $106,888 | $51 | - |
| 5 | Customer Service Executive | $106,855 | $51 | - |
| 6 | Customs Consultant | $104,275 | $50 | - |
| 7 | Customer Liaison | $104,240 | $50 | - |
| 8 | Customer Relationship Specialist | $103,604 | $50 | - |
| 9 | Customer Service Senior Associate | $101,005 | $49 | - |
| 10 | Telesales Representative | $100,987 | $49 | - |
| Rank | Company | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Fidelity Investments | $36,867 | $18 | 69 |
| 2 | Barclays | $36,684 | $18 | - |
| 3 | American Century Investments | $36,672 | $18 | 3 |
| 4 | The Vanguard Group | $36,413 | $18 | 6 |
| 5 | Jpm | $35,556 | $17 | - |
| 6 | Banco Bilbao Vizcaya Argentaria | $35,433 | $17 | - |
| 7 | Merrill Lynch | $34,795 | $17 | - |
| 8 | Shinhan Bank America | $34,747 | $17 | - |
| 9 | Standard Chartered | $33,461 | $16 | 1 |
| 10 | Navient | $33,401 | $16 | 54 |
| 11 | Comerica | $33,317 | $16 | 8 |
| 12 | E*TRADE | $33,050 | $16 | 8 |
| 13 | Forward Bank | $33,012 | $16 | 4 |
| 14 | Boeing Employees Flying Assoc | $32,968 | $16 | - |
| 15 | TSYS | $32,790 | $16 | 4 |
| 16 | California Republic Bancorp | $31,971 | $15 | - |
| 17 | Financial Partners Credit Union | $31,354 | $15 | - |
| 18 | BECU | $31,273 | $15 | - |
| 19 | Zions Ban | $31,141 | $15 | - |
| 20 | Global Payments | $27,124 | $13 | 3 |