Director, Client Relations
Atlanta, GA jobs
What future do you want to create?
At Hays, we believe in being lifelong partners - to our people as well as our customers. With over 50 years of business success, we have a reputation as the world leader in specialist recruitment and workforce solutions. But joining Hays isn't just about being part of a global business leader, it's about making a difference in the world of work.
Join Hays the world's leading specialist recruitment and workforce solution organization.
Are you seeking a dynamic environment where you can cultivate strategic relationships with key clients and directly contribute to their success? At HAYS IT Contracting, we connect top IT professionals with companies that require their expertise. If you have a strong leadership and sales background, value business partnerships, and want to work in a culture built on curiosity, ownership, collaboration and customer focus - this role presents an exceptional opportunity.
Your role:
Your responsibilities as a Director will include:
· Be bold and curious - identify and pursue new business opportunities, push beyond the obvious, and experiment with fresh approaches to expand the client portfolio. Fee generation and headcount accountability for designated locations(s) or specialisms. Hire, train, develop and retain the best people to drive productivity and growth
· Own the outcomes - establish and maintain long-term partnerships with clients, negotiate B2B contracts with integrity, and see initiatives through to delivery.
· Be better together - collaborate with the HAYS delivery team, share knowledge, and represent the organization at networking events to build stronger connections. Support the implementation and commitment to company initiatives and strategic priorities. Drive a meritocratic, inclusive culture
· Champion the customer - understand client needs, align solutions, and proactively drive value through cross-selling and strategic engagement.
Knowledge, skills, qualifications and experience:
Typically, 3-7 headcount responsibility, may still have personal fee responsibilities
Proven track record in recruitment delivery, people development and management
Ability and gravitas to lead from the front, inspire and gain commitment to vision
Excellent communication skills; able to influence and inspire
Experience in setting, monitoring and reviewing goals and objectives
What you will get:
We offer a base salary range of $78,750-$99,750 plus bonus/commissions
Hybrid/flexible schedule.
PTO starting at 22 days, 2 floating holidays and 2 volunteer days. Our top producers have the opportunity to earn UNLIMITED PTO.
Competitively priced medical, vision and dental plans to choose what works best for you.
401K with guaranteed match and fast-paced vesting schedule.
Initial and continuous training & support from Learning & Development for your professional growth.
More about us
Hays is the world's leading recruitment experts. Last year we placed 80,000 people in permanent jobs and over 250,000 people in to temporary roles globally. We employ over 13,000 recruiting experts in 32 countries with opportunities for growth, leadership and travel. And enjoy an unrivalled position as the number most followed staffing company on LinkedIn, with over 6 million followers.
For us it starts with people. By combining years of hands-on experience with global and local expertise, we deliver tangible insights that help move our customers forward.
We challenge the status quo in our ways of working, our technology and tools, and how we envisage the future of stronger, fairer, more inclusive working environments for everyone.
Hays is committed to building a thriving culture of diversity that embraces people with difference backgrounds, perspectives, and experiences. We are an equal employment opportunity employer, and we comply with all applicable laws prohibiting discrimination based on race, color, creed, sex (including pregnancy, sexual orientation, or gender identity), age, national origin or ancestry, physical or mental disability, veteran status, marital status, genetic information, HIV-positive status, as well as any other characteristic protected by federal, state, or local laws. We believe that the more inclusive we are, the better we serve our candidates, clients, and employees
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Client Relationship Manager
Tualatin, OR jobs
The Client Relationship Manager supports the Director, Client Relationship across their book of business (BOB) in fund management, with direct client and vendor liaison as required by the Director, Client Relationship. The Client Relationship Manager works alongside the Director, Client Relationship to learn the role, with a gradual increase in responsibility as appropriate.
"Has minimum necessary access to Protected Health Information (PHI) and Personally Identifiable Information (PII) by /Role."
Key Duties and Responsibilities
Monitors government filings and current government regulations that may affect the operations of the Company or the client.
Facilitates client meetings, including minute-taking and recording key actions from board meetings.
Manages contracts and documentation including client financial statements, Summary Plan Descriptions, benefit communications, and other documents at the direction of client and fund counsel.
Collation of monthly financial reports from the Finance Team and appropriate due diligence of outputs.
Supports the Director, Client Relationship in managing all aspects of the client relationship and account-related activities with assigned client(s).
Understands and remains current on account strategy and specific needs of the assigned client(s), and is responsible for maintaining the compliance calendar for each assigned client.
Conducts board meeting pre-alignment including collation of Administrative Reports for board meetings.
Provides account management support by conducting research needed for issue resolution.
Acts as the secondary liaison between the Boards of Trustees, and Professionals of the Benefit Funds with Zenith Operations Staff.
Supports the Director, Client Relationship in the facilitation of participant engagement, for example, via external retirement seminars.
Supports the Director, Client Relationship in all aspects of the vendor relationship, including analysis and reporting for vendors and third parties.
Maintains communications and effective working relationships.
Prepares and edits correspondence, presentations, and reports, including complex Excel files, meeting notes, and other documents for internal use or distribution to clients or vendors.
Responds to requests from clients, government agencies, unions, participants, attorneys, consultants, and auditors; acts as liaison between internal departments and clients.
Coordinates invoices and expense reports with the accounting department for clients or vendors and ensures timely processing.
Performs other duties as assigned.
Minimum Qualifications
Education
Associate's degree in a business-related field.
Skills
Excellent verbal and written communication skills, including interpersonal and presentation skills.
Ability to communicate effectively with all levels of an organization.
Highly developed sense of professionalism, maturity, integrity, and commitment to customer satisfaction.
Exceptional team player with the confidence and integrity to earn the confidence of the client(s) and the internal team quickly.
High motivation, ability and willingness to learn.
Ability to exercise independent judgment, manage multiple priorities, and consistently deliver high-caliber results.
Strong decision-making and organizational skills with the ability to optimize the use of all available resources and deliver on multiple priorities.
Proficient PC skills including Microsoft Word, Excel and Outlook skills. PowerPoint experience preferred.
Other
Ability and willingness to travel as necessary.
Preferred Qualifications
Bachelor's of Business Administration degree.
Experience working in client relationship management.
Professional experience working with Taft-Hartley clients and plan professionals.
Experience working in a healthcare environment or third-party administrator.
Working knowledge of Customer Relationship Management software or systems such as Salesforce or Smartsheet.
Knowledge of third-party administrator operations and Taft Hartley organizations.
*Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee of this job. Duties, responsibilities and activities may change at any time with or without notice.
Working Conditions/Physical Effort
Prolonged periods of sitting at a desk and working on a computer.
Regular travel throughout multiple states.
May be required to work remotely.
Must be able to lift up to 15 pounds at times.
Disability Accommodation
Consistent with the Americans with Disabilities Act (ADA) and other applicable federal and state law, it is the policy of Zenith American Solutions to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodation is needed, please contact the Recruiting Department at ******************************, and we would be happy to assist you.
Zenith American Solutions
Real People. Real Solutions. National Reach. Local Expertise.
We are currently looking for a dedicated, energetic employee with the necessary skills, initiative, and personality, along with the desire to get the most out of their working life, to help us be our best every day.
Zenith American Solutions is the largest independent Third Party Administrator in the United States and currently operates over 44 offices nationwide. The original entity of Zenith American has been in business since 1944. Our company was formed as the result of a merger between Zenith Administrators and American Benefit Plan Administrators in 2011. By combining resources, best practices and scale, the new organization is even stronger and better than before.
We believe the best way to realize our better systems for better service philosophy is to hire the best employees. We're always looking for talented individuals who share our dedication to high-quality work, exceptional service and mutual respect. If you're interested in working in an environment where people - employees and clients - really matter, consider bringing your talents to Zenith American!
We realize the importance a comprehensive benefits program to our employees and their families. As part of our total compensation package, we offer an array of benefits including health, vision, and dental coverage, a retirement savings 401(k) plan with company match, paid time off (PTO), great opportunities for growth, and much, much more!
Auto-ApplyCommercial Lines - Client Executive
San Diego, CA jobs
Job DescriptionDescription:
WHO WE ARE
C3 is different and we like it that way. Our mission is to bring color and a fresh perspective. Our vision is to create peace of mind.
At C3, our Client Executives act as thought leaders within our organization, demonstrating qualities C3 leadership wants to perpetuate in others, and that others aspire to. Our Client Executives lead service teams comprised of the different roles required to provide the exemplary service that sets C3 apart from our competitors.
WHO YOU NEED TO BE
You are the best of the best. Your producers and clients love you and you know how to keep them delighted!
You hold an active unrestricted Property & Casualty Brokers License, 10 years of industry experience, with a minimum of 5+ years' experience in a Client Manager or Client Advisor role.
Clients gravitate to you… when you present proposals and lead or participate in meetings, clients lean in and care about what you have to say.
You have the needed leadership skills, expertise, and experience to lead a team of service professionals in ensuring the best client experience for new and renewal marketing, placement, and policy delivery.
You know that quality is key, and your attention to detail is one of your best traits, along with being well organized, proficient at math skills, critical thinking, and having great written and oral communication skills.
Technology is your friend- you usually know all the shortcuts, and what you don't know, you learn quickly.
You know that attitude is everything. You come to work ready to be a team player every day, even if that means having to step up to other duties from time to time. The ability to multi-task is your friend.
If you have a bachelor's degree and/or Insurance Designation that's a plus in your favor!
THE JOB
A Client Executive contributes to C3's success by being a technical resource to create consistency and technical expertise for the Property & Casualty Department. They are responsible for an assigned book of business. In addition to performing the following tasks:
Model the C3 culture to service teams through demonstration of company values, mission, and vision.
Provide guidance to team on coverage, process adherence, and quality standards.
Guide team members in meeting internal Key Performance Indicators, monitoring results, and reporting on SLA's and KPI's monthly, quarterly, and annually.
Monitor service level adherence based on client segment to include the following activities:
Meet regularly with Producers to update, advise, and inform.
Coordinate all activities on accounts.
Complete and/or review new and renewal proposals.
Participate and/or lead in all meetings with clients.
Prepare and present pre-renewal strategy documents.
Provide support and develop strong client relationships.
Participate in client claims reviews, consult, and follow up on related claims and coverage matters as needed.
Participate in new business development and presentations.
Manage all facets of the renewal process:
Initiate client contact and orchestrate renewal strategy meetings.
Coordinate early renewal negotiations with incumbent carriers.
Oversee the process of preparing and updating specifications.
Pursue opportunities to round out existing client insurance programs with additional and/or increased lines of coverage
Coordinate coverage placement through marketing efforts and provide direction to the service team
Review all quotes and manage coverage comparisons and rate negotiations
Prepare and deliver proposals.
Prepare all binding instructions to carriers.
Manage Expiration Lists
Establish and consistently maintain effective and positive working relationships with all associates and clients.
Ability to prioritize tasks, set and achieve goals, think logically in solving problems, and present results neatly, with clarity and precision in both oral and written format.
Ability to present complicated information to a variety of interest groups in a clear and unambiguous way, connecting with the group in terms of style and content.
Has a deep understanding of the P&C marketplace and is able to underwrite and market accounts providing competitive insurance solutions to our clients.
Stay up to date on industry trends and changes including state and governmental regulations.
Participate in continuing education and industry events.
Support carrier relationships and build contacts through industry partnerships and associations.
Maintain confidentiality in review of client's financial documents to include financials, credit information, business plans and contracts.
Maintain files and documentation of communication following company policy and professional standards outlined by the Department of Insurance.
Adherence to the stated expectations of the C3's Quality Management Program.
May also be a Team Lead over a team or department. Team Lead duties include preparing and delivering performance reviews and compliance with C3's Performance Improvement Process.
Perform other responsibilities and duties as needed.
THE FINE PRINT
Work Environment & Physical Demands
You must be able to use a keyboard and other office equipment.
Willing to attend industry events and travel to client's sites required, with occasional overnight stays on out-of-state site visits.
C3 is an equal opportunity employer.
At C3 Risk & Insurance Services, we offer:
Competitive salary
100% employer-paid benefits
401K match
Opportunities for growth
Flexible working schedules
Unlimited PTO to support work/life balance (with a two-week minimum)
Fun atmosphere
No micromanagement
Opportunity to work from home/remote
The applicable base salary range for this role is $145,000 to $175,000. The base pay offered will be determined on factors such as experience, skills, training, location, certifications, and education. Decisions will be determined on a case-by-case basis.
Requirements:
Enterprise Client Executive - Greater Chicago Market
Milwaukee, WI jobs
As the Enterprise Client Executive you will be challenged to manage contracts and relationships with select IDN's for all of Philips Healthcare Products. Your role: * You will be working strategically at the C-Level and working cross-functionally with the internal Philips sales team
* Act as the single point of contact to drive strategy with a key IDN account.
* Solidifying the Trusted Advisor Role by providing market insights on industry trends, competitive landscape information, healthcare legislation information that assists the Account in reaching it's goals.
* Leveraging the Business and Partnership relationship to retain and build toward a full Philips solution and product portfolio standardization.
* Identifying a strong funnel of growth potential by analyzing contract status, standardization plan, evaluating current contracts, products, needs, care gaps install base, and construction strategies to leverage into deal strategies.
* Acting as single point of contact for Tier 1, 2 IDN HQ accounts and own Executive level relationships.
* Communicating, aligning and driving the team to execute on the Account strategy.
* Maintaining account funnel, forecast and AOP performance.
* Coaching the sales team to meet and manage customer expectations throughout the sales process.
You're the right fit if you have the following:
* Four-year college degree or equivalent preferred and a minimum of 8 years of Field Sales experience required (Experience with C-Level and IDNs required)
* Experience leading account teams and selling to accounts that can produce large sales volumes and/or market share growth preferred
* Experience selling into accounts that are characterized by a complex sales cycle with multiple decision makers
* The ability to engage the customer and draw them into meaningful, in-depth conversations and educate the customer about industry trends and business issues
* You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this Sales position.
How we work together
We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time presence in the company's facilities. Field roles are most effectively done outside of the company's main facilities, generally at the customers' or suppliers' locations.
This is a field role in the Greater Chicago market.
About Philips
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others.
* Learn more about our business.
* Discover our rich and exciting history.
* Learn more about our purpose.
* Learn more about our culture.
Philips Transparency Details
Total Target Earnings is composed of base salary + target incentive. At 85% to 120% performance achievement, the Target Earning potential is $265,000 to $300,000, annually. Total compensation may be higher or lower dependent upon individual performance.
Target Earnings pay is only one component of the Philips Total Rewards compensation package, which includes a generous PTO, 401k (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement and much more. Details about our benefits can be found here.
Additional Information
US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future.
Company relocation benefits will not be provided for this position. For this position, you must reside in or within commuting distance to the Greater Chicago market.
#LI-FIELD
This requisition is expected to stay active for 45 days but may close earlier if a successful candidate is selected or business necessity dictates. Interested candidates are encouraged to apply as soon as possible to ensure consideration.
Philips is an Equal Employment and Opportunity Employer including Disability/Vets and maintains a drug-free workplace.
Auto-ApplyClient Relationship Manager, Analyst
Needham, MA jobs
Job Description
Winged Keel Group is an independent life insurance brokerage firm that creates and implements tax-efficient, multi-generational wealth accumulation and wealth transfer strategies for ultra-high net worth families. With ten offices located throughout the United States, the firm specializes in the structuring and administration of large blocks of Traditional Life Insurance and large portfolios of Private Placement Variable Life Insurance and Annuities.
Position Summary:
This is an incredible opportunity for a bright, energetic, and dynamic individual with a strong analytical capability coupled with superior communication, sales and relationship building skills. In this role, the Client Relationship Analyst is expected to develop into a market facing Client Relationship Manager responsible for sourcing and placing new opportunities following an intermediate training development period.
This role begins by learning the in-depth processes, tools and structures we use to design client insurance portfolios and requires a strong aptitude in financial math and financial modeling. The individual in this role will need to show a strong mastery of product knowledge, fundamental income and estate tax planning knowledge, and case design within their first 12 -18 months. Heavy use of Power Point, Excel, financial modeling and preparing client presentations will be required to support our Client Relationship Managers. Combing the skills of sales/relationship building and technical skills will advance you onto a path of a client facing role where you will be able to learn the fundamentals and complexities of our business, and eventually grow into sourcing and managing your own relationships with some of the most influential people in New England and beyond.
Position Responsibilities:
Analysis
Gain knowledge of life insurance products and assist in the preparation of financial analytics and reporting for the firm's ultra-high net worth clients
Run term, permanent, and private placement illustrations and work within the WKG Excel templates in support of other Designers on the team
Assist with preparing meeting materials for client meetings and calls by accessing SharePoint for grab-n-go documents and coordinating with Designers for custom materials
Monitor and review the Client Relationship Manager's calendars to note new appointments and identify needs for meeting materials
Create periodic updates of key WKG spreadsheets and modify for bespoke client fact patterns
Marketing / Sales Development
Shadow a Senior Client Relationship Manager
Observe calls with Clients and Centers of Influence
Take notes from client meetings and circulate to the appropriate parties
Opportunity to attend certain industry networking and informational events
Learn the fundamentals of prospecting, applying these strategies to building one's own book of business
Ideal Candidate will Possess the Following:
Bachelor's degree from a top tier school with a graduation date of May 2024 or May 2025
Demonstrated salesmanship; ability to be persuasive, professional and tactful in both written and verbal communication
Strong technical and analytical orientation; ability to create financial models in Excel
Desire to want to grow into a sales professional
Detail oriented with a strong ability to organize and prioritize in a fast-paced environment
Possesses the presentation and gravitas needed to interact with ultra-high net worth individuals and Centers of Influence
Proficiency in Microsoft Office
Proactive and takes initiative with strong follow through
Effective business writing skills
Excellent presentation skills
Positive, can-do attitude
Working Conditions/Demands/Complexity:
Required to work on a computer for a substantial part of the day
Frequent work in the evenings and occasionally weekends, as needed to meet deadlines
A strong fundamental skillset in the above areas from the outset. Candidate will have a unique opportunity to apply and grow these skills in a highly productive, successful, and challenging environment
Compensation / Benefits:
Attractive annual compensation package is commensurate with experience
Eligible for annual profit sharing bonus
Comprehensive benefit package includes medical, dental, life, disability, 401(k), Section 125, and other voluntary benefits.
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Client Relationship Manager
Greensboro, NC jobs
Join Our Team as a Client Relationship Manager - Cultivate Strong Partnerships and Drive Client Success!
Are you passionate about building meaningful relationships, enhancing client satisfaction, and delivering exceptional service? We're looking for a proactive and people-focused Client Relationship Manager to join our dynamic team. In this role, you'll be the key liaison between our organization and our clients-ensuring a positive, results-driven experience every step of the way.
Why You'll Love This Role
💼 Supportive Onboarding & Training: Whether you're a seasoned client manager or just starting out, we provide comprehensive training and tools to help you succeed.
⏰ Flexible Work Options: Full-time or part-time roles available with remote flexibility.
📈 Professional Growth: Clear pathways for advancement into leadership, business development, or strategic account management roles.
💰 Competitive Compensation: Base salary plus performance-based bonuses and incentives.
Key Responsibilities
Build and nurture strong, long-term relationships with clients.
Serve as the primary point of contact, ensuring client needs are met with excellence and care.
Understand client goals and collaborate with internal teams to deliver tailored solutions.
Monitor client satisfaction, resolve issues, and continuously improve the client experience.
Track account activity, prepare performance reports, and recommend improvements.
Identify opportunities for upselling, cross-selling, and deepening client partnerships.
What We're Looking For
✔ Exceptional communication and interpersonal skills
✔ Strong problem-solving and conflict-resolution abilities
✔ Organized, detail-oriented, and capable of managing multiple client accounts
✔ A service-oriented mindset with a focus on client success
✔ Experience in account management, customer service, or client relations is a plus (but not required)
Perks & Benefits
✅ Paid training and continuous support
✅ Health insurance and retirement plan options
✅ Performance-based bonuses and recognition programs
✅ Advancement opportunities into senior leadership and strategic roles
Ready to Make a Difference?
If you're excited about building lasting client relationships and helping clients achieve their goals, we'd love to connect with you!
👉 Apply today and join us as a Client Relationship Manager-where service meets success.
Auto-ApplyEnterprise Client Executive - Greater Chicago Market
Chicago, IL jobs
As the Enterprise Client Executive you will be challenged to manage contracts and relationships with select IDN's for all of Philips Healthcare Products. Your role: * You will be working strategically at the C-Level and working cross-functionally with the internal Philips sales team
* Act as the single point of contact to drive strategy with a key IDN account.
* Solidifying the Trusted Advisor Role by providing market insights on industry trends, competitive landscape information, healthcare legislation information that assists the Account in reaching it's goals.
* Leveraging the Business and Partnership relationship to retain and build toward a full Philips solution and product portfolio standardization.
* Identifying a strong funnel of growth potential by analyzing contract status, standardization plan, evaluating current contracts, products, needs, care gaps install base, and construction strategies to leverage into deal strategies.
* Acting as single point of contact for Tier 1, 2 IDN HQ accounts and own Executive level relationships.
* Communicating, aligning and driving the team to execute on the Account strategy.
* Maintaining account funnel, forecast and AOP performance.
* Coaching the sales team to meet and manage customer expectations throughout the sales process.
You're the right fit if you have the following:
* Four-year college degree or equivalent preferred and a minimum of 8 years of Field Sales experience required (Experience with C-Level and IDNs required)
* Experience leading account teams and selling to accounts that can produce large sales volumes and/or market share growth preferred
* Experience selling into accounts that are characterized by a complex sales cycle with multiple decision makers
* The ability to engage the customer and draw them into meaningful, in-depth conversations and educate the customer about industry trends and business issues
* You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this Sales position.
How we work together
We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time presence in the company's facilities. Field roles are most effectively done outside of the company's main facilities, generally at the customers' or suppliers' locations.
This is a field role in the Greater Chicago market.
About Philips
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others.
* Learn more about our business.
* Discover our rich and exciting history.
* Learn more about our purpose.
* Learn more about our culture.
Philips Transparency Details
Total Target Earnings is composed of base salary + target incentive. At 85% to 120% performance achievement, the Target Earning potential is $265,000 to $300,000, annually. Total compensation may be higher or lower dependent upon individual performance.
Target Earnings pay is only one component of the Philips Total Rewards compensation package, which includes a generous PTO, 401k (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement and much more. Details about our benefits can be found here.
Additional Information
US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future.
Company relocation benefits will not be provided for this position. For this position, you must reside in or within commuting distance to the Greater Chicago market.
#LI-FIELD
This requisition is expected to stay active for 45 days but may close earlier if a successful candidate is selected or business necessity dictates. Interested candidates are encouraged to apply as soon as possible to ensure consideration.
Philips is an Equal Employment and Opportunity Employer including Disability/Vets and maintains a drug-free workplace.
Auto-ApplyClient Relationship Manager, Analyst
Boston, MA jobs
Winged Keel Group is an independent life insurance brokerage firm that creates and implements tax-efficient, multi-generational wealth accumulation and wealth transfer strategies for ultra-high net worth families. With ten offices located throughout the United States, the firm specializes in the structuring and administration of large blocks of Traditional Life Insurance and large portfolios of Private Placement Variable Life Insurance and Annuities.
Position Summary:
This is an incredible opportunity for a bright, energetic, and dynamic individual with a strong analytical capability coupled with superior communication, sales and relationship building skills. In this role, the Client Relationship Analyst is expected to develop into a market facing Client Relationship Manager responsible for sourcing and placing new opportunities following an intermediate training development period.
This role begins by learning the in-depth processes, tools and structures we use to design client insurance portfolios and requires a strong aptitude in financial math and financial modeling. The individual in this role will need to show a strong mastery of product knowledge, fundamental income and estate tax planning knowledge, and case design within their first 12 -18 months. Heavy use of Power Point, Excel, financial modeling and preparing client presentations will be required to support our Client Relationship Managers. Combing the skills of sales/relationship building and technical skills will advance you onto a path of a client facing role where you will be able to learn the fundamentals and complexities of our business, and eventually grow into sourcing and managing your own relationships with some of the most influential people in New England and beyond.
Position Responsibilities:
Analysis
Gain knowledge of life insurance products and assist in the preparation of financial analytics and reporting for the firm's ultra-high net worth clients
Run term, permanent, and private placement illustrations and work within the WKG Excel templates in support of other Designers on the team
Assist with preparing meeting materials for client meetings and calls by accessing SharePoint for grab-n-go documents and coordinating with Designers for custom materials
Monitor and review the Client Relationship Manager's calendars to note new appointments and identify needs for meeting materials
Create periodic updates of key WKG spreadsheets and modify for bespoke client fact patterns
Marketing / Sales Development
Shadow a Senior Client Relationship Manager
Observe calls with Clients and Centers of Influence
Take notes from client meetings and circulate to the appropriate parties
Opportunity to attend certain industry networking and informational events
Learn the fundamentals of prospecting, applying these strategies to building one's own book of business
Ideal Candidate will Possess the Following:
Bachelor's degree from a top tier school with a graduation date of May 2024 or May 2025
Demonstrated salesmanship; ability to be persuasive, professional and tactful in both written and verbal communication
Strong technical and analytical orientation; ability to create financial models in Excel
Desire to want to grow into a sales professional
Detail oriented with a strong ability to organize and prioritize in a fast-paced environment
Possesses the presentation and gravitas needed to interact with ultra-high net worth individuals and Centers of Influence
Proficiency in Microsoft Office
Proactive and takes initiative with strong follow through
Effective business writing skills
Excellent presentation skills
Positive, can-do attitude
Working Conditions/Demands/Complexity:
Required to work on a computer for a substantial part of the day
Frequent work in the evenings and occasionally weekends, as needed to meet deadlines
A strong fundamental skillset in the above areas from the outset. Candidate will have a unique opportunity to apply and grow these skills in a highly productive, successful, and challenging environment
Compensation / Benefits:
Attractive annual compensation package is commensurate with experience
Eligible for annual profit sharing bonus
Comprehensive benefit package includes medical, dental, life, disability, 401(k), Section 125, and other voluntary benefits.
Auto-ApplyClient Relationship Manager
Towson, MD jobs
Job DescriptionDescription:
Responsible for the day-to-day account management for routinely/moderately complex client accounts for large group department 51+ fully insured and self-funded. Manages the assigned book of business and builds, expands, and solidifies relationships with existing clients.
Objectives
· Manage client processes accurately and timely: RFP, Client Set-Up, Closing Process
· Complete compliance reviews accurately and timely
· Communicate to clients consistently and pro-actively
· Attend at least one training/seminar/workshop per quarter
Essential Functions
Day to day contact for client for service needs; provide administrative support to an assigned block of clients. Must have a Life and Health license.
Manage client set-up, renewals, run open enrollment meetings and client meetings as needed.
Take lead on designated renewals: prepare RFP, collect and review competitive proposals, prepare renewal presentation illustrating market offerings and present the Capital Services recommendations.
Resolve the most complex customer service problems directly; escalate client concerns when appropriate including claims.
Take the lead on overall compliance for the client to include annual compliance review and overall, Health and Welfare plan compliance.
Maintain data integrity and quality with any applicable software on a timely basis.
Coordinate employee communications for enrollment.
Establish and preserve a solid business rapport with clients and vendors.
Educate clients on applicable legislation and market trends.
Contract review and negotiations.
Provide Vendor Management support for client.
Prepare client utilization reports for review with client.
Manage and update client's benefit portals.
Generate client interest in additional lines of coverage and cross selling opportunities
Participate in workshops, seminars, certifications, software/hardware updates, and/or health & welfare coursework to ensure highest level of industry knowledge. Other duties as assigned.
Work Environment
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to talk and/or hear. The employee frequently is required to stand; walk; and reach with hands and arms. This position requires the ability to occasionally lift office products and supplies, up to 20 pounds.
Requirements:
Position Type/Expected Hours of Work
This is a full-time position. Typical days and hours of work are Monday through Friday, 8:30 a.m. to 5 p.m. This position requires long hours and some weekend work.
Travel
Travel is a requirement of this position and may involve out-of-area and overnight travel.
Required Education and Experience
1. Bachelor's Degree or higher in Management, Business, or related field, with a minimum of 7-10 years professional working experience as an account manager or client service representative in the insurance (or a related) industry; or a combination of education and experience.
2. Proficient knowledge of Microsoft Windows applications and MS Office (Word, Excel, PowerPoint, Outlook).
3. Must maintain Life/Health Producer license.
4. Must possess excellent problem-solving and analytical skills and be able to translate business and technical requirements into workable solutions.
5. Must possess strong communications skills (written and verbal) with an ability to communicate directly with clients, vendors, colleagues and executive management team.
6. Must possess the ability to manage multiple timelines and complete tasks quickly within the constraints of timelines and budgets.
7. Must possess the ability to work effectively as an individual and part of a team.
Surety Client Executive
San Felipe, TX jobs
EPIC Insurance Brokers is looking for an experienced Surety Account Executive. This role will be a hybrid position and we are open to hiring candidates local to either our Sothern California or Texas offices. The Surety Account Executive serves as a key client-facing role within the Surety department. This professional is responsible for managing and growing a portfolio of surety clients, providing expert guidance on bonding solutions, and maintaining strong relationships with clients, carriers, and internal teams.
Key Responsibilities:
* Client Relationship Management:
* Serve as the primary contact for clients regarding surety needs.
* Build and maintain strong, trust-based relationships with clients.
* Advise clients on complex surety matters and bonding strategies.
* Surety Program Development:
* Understand clients' business operations and financials to tailor bonding solutions.
* Analyze financial statements, credit reports, and project histories to assess bonding capacity.
* Coordinate market selection and negotiate terms with surety carriers.
* Marketing & Business Development:
* Assist producers in soliciting new surety business.
* Develop leads through industry networking, internal referrals, and market research.
* Participate in formal presentations to client decision-makers.
* Carrier Relations:
* Maintain effective relationships with surety carriers.
* Stay informed on industry trends, regulations, and available products.
* Ensure compliance with underwriting standards and carrier expectations.
* Internal Collaboration:
* Work closely with producers, client executives, and support staff.
* Mentor junior team members and contribute to a collaborative work environment.
* Coordinate servicing efforts to ensure high-quality client support.
Qualifications:
* Bachelor's degree in Business, Finance, Accounting, or related field, preferred.
* Minimum of 5 years of experience in the surety or insurance industry.
* Strong understanding of surety products, underwriting principles, and financial analysis.
* Excellent communication, organizational, and problem-solving skills.
* Proficiency in Microsoft Office Suite; experience with Tinubu preferred.
* Property/Casualty license and relevant industry designations (e.g., AFSB) are a plus.
Competencies:
* Client-focused with a commitment to delivering exceptional service.
* Critical thinking and analytical skills.
* Professionalism and reliability.
* Ability to manage multiple priorities and meet deadlines.
* Strong interpersonal and negotiation skills.
This role is ideal for a highly motivated insurance professional who thrives in a fast-paced environment..
ESSENTIAL DUTIES AND RESPONSIBILITIES:
* Primary expert resource and first point of contact for clients, which includes research/analysis and handling of wide variety of client questions on coverage/eligibility, contractual issues, and government reporting compliance. Prepares endorsements per client requests. Prepares and provides resource, trend and legal update information to clients on on-going basis. Routine questions are delegated.
* For new and renewal business, analyzes relevant client data (e.g., census/experience data, contractual requirements for insurance), conducts market comparisons by analyzing insurance rate and renewal information and obtaining quotes, strategizes with clients (typically senior-level executives and managers), makes recommendations to clients regarding coverage and exclusions; negotiates premium and commission rates on behalf of clients for best alternatives (with full authority from EPIC to act on its behalf).
* Provides marketing and new business development support to producers, including preparing presentations and proposals, participating in meetings with prospective clients as part of team.
* Conducts marketing and new business development for employee's book of business.
* Delegates office administrative work to appropriate staff and oversees tasks.
Business Growth
* Lead account team for accounts in assigned book of business, coordinating the efforts of other team members (marketing, account management, employee benefits, branch management, claims, etc.) to produce, service and retain business;
* May have a production goal. Production goals are subject to periodic adjustment by the Company.
Service
* Establishes and maintains primary, on-going business relationship with client and becomes first point of contact for all future client service needs;
* Consistently establishes and maintains high levels of trust and confidence with clients by initiating introductions, through periodic contacts, and by promptly responding and resolving client questions and issues;
* Interface with clients, producers and other team members to develop a comprehensive customer service plan;
* Analyze census and market data to prepare insurance renewal options, meet with clients to strategize, and advise on best alternatives;
* Negotiate with carriers on clients' behalf for best available premiums, commissions and coverage;
* Handle or provide expert resource to clients regarding open enrollment meetings, including customized material preparation and communication;
* Ensure expert knowledge is maintained and prepare resource information for clients to continually keep informed of benefit trends, State and Federal legislation, rules and regulations; Advise clients on government reporting compliance issues, as appropriate.
Marketing
* Preparation of Request for Proposal (RFP) for presentation to carriers (or marketing manager on large clients), including analysis of census, current and/or proposed benefit plan designs, market comparison data, and contribution strategies;
* Negotiate with carriers for best available premiums, commissions and coverage;
* Conduct sales presentations as part of team;
* Analyze and provide client referrals to Sales Team for Employee Benefits and Private Client Departments.
Personal and Organizational Development
* Set priorities and manage workflow for self to ensure all goals are met;
* Maintain cordial and effective relationships with clients, co-workers, carriers, vendors, and other business contacts;
* Maintain up-to-date proposals, workflow logs, update all benefits information on agency management system, manuals or other required documentation and records;
* Interact with others effectively utilizing good communication skills, cooperating purposefully, and providing information and guidance as needed to achieve the business goals of the Company;
* Stay informed regarding industry information, new product/program developments, coverages, legislation, technology to continuously improve knowledge and performance;
* Enjoy active participation in community organizations;
* Project a professional image in action and appearance.
SUPERVISORY RESPONSIBILITIES:
* None
KEY COMPETENCIES:
* Full knowledge of commercial lines of coverage and services;
* Demonstrated experience with Agency Management Systems, rating procedures, coverages, and industry operations to effectively manage, maintain, and write assigned clients and prospects;
* Advanced knowledge of navigating the Internet as well as various Microsoft Office programs to include
Windows, Outlook, Word, PowerPoint, Publisher & Excel;
* Strong attention to detail and time management abilities;
* Strong ability to multi-task and assign priority;
* Ability to work effectively and efficiently both with and without direct supervision;
* Ability to work effectively and efficiently in a team environment as well as independently;
* Strong interpersonal communication skills, both written and oral
EDUCATION and/or EXPERIENCE:
* High school diploma or G.E.D. equivalent required. College degree or equivalent experience required;
* Ten or more years experience in mid-size brokerage or carrier working on middle-market accounts
One year of direct supervisory experience required.
* Must have working knowledge of a variety of Microsoft Office computer software applications to include word processing, spreadsheets, database, and presentation software.
* Must be able to work in a fast-paced environment with demonstrated ability to juggle multiple competing tasks and demands.
* Must have high level of interpersonal skills to handle sensitive and confidential situations. Position continually requires teamwork, demonstrated poise, tact, and diplomacy.
CERTIFICATES, LICENSES, REGISTRATIONS:
State Property & Casualty License required;
Valid Driver's License required.
COMPENSATION:
The national average salary for this role is $150,000.00 - $200,000.00 in base pay and exclusive of any bonuses or benefits. The base pay offered will be determined based on your experience, skills, training, certifications and education, while also considering internal equity and market data.
Come join our team!
There are many reasons why EPIC Insurance Brokers & Consultants has become one of the fastest-growing firms in the insurance industry. Fueled and driven by capable, committed people who share common beliefs and values and "bring it" every day, EPIC is always looking for people who have "the right stuff" - people who know what they want and aren't afraid to make it happen.
Headquartered in San Francisco and founded in 2007, our company has over 3,000 employees nationwide. With locations spread out across the U.S., our local market knowledge and industry expertise helps support our clients' regional and global needs. We have grown very quickly since our founding, and we continue to see growth and success thanks to our hard-working and growth-minded employees.
Our core values are: Owner mindset, Inspire trust, Think big, and Drive results. If these values and growth align with what you're looking for in your next career? Then consider joining our amazing team!
WHY EPIC:
EPIC has over 60 offices and 3,000 employees nationwide - and we're growing! It's a great time to join the team and be a part of this growth. We offer:
* Generous Paid Time off
* Managed PTO for salaried/exempt employees (personal time off without accruals or caps); 22 PTO days starting out for hourly/non-exempt employees; 12 company-observed paid holidays; 4 early-close days
* Generous leave time options: Paid parental leave, pregnancy disability and bonding leave, and organ donor/bone marrow donor leave
* Generous employee referral bonus program of $1,500 per hired referral
* Employee recognition programs for demonstrating EPIC's values plus additional employee recognition awards and programs (and trips!)
* Employee Resource Groups: Women's Coalition, EPIC Veterans Group
* Professional growth & development: Mentorship Program, Tuition Reimbursement Program, Leadership Development
* Unique benefits such as Pet Insurance, Cancer Insurance, Identity Theft & Fraud Protection Coverage, Legal Planning, Family Planning, and Menopause & Midlife Support
* Additional benefits include (but are not limited to): 401(k) matching, medical insurance, dental insurance, vision insurance, and wellness & employee assistance programs
* 50/50 Work Culture: EPIC fosters a 50/50 culture between producers and the rest of the business, supporting collaboration, teamwork, and an inclusive work environment. It takes both production and service to be EPIC!
* EPIC Gives Back - Some of our charitable efforts include Donation Connection, Employee Assistance Fund, and People First Foundation
* We're in the top 10 of property/casualty agencies according to "Insurance Journal"
To learn more about EPIC, visit our Careers Page: ************************************************
EPIC embraces diversity in all its various forms-whether it be diversity of thought, background, race, religion, gender, skills or experience. We are committed to fostering a work community where every colleague feels welcomed, valued, respected and heard. It is our belief that diversity drives innovation and that creating an environment where every employee feels included and empowered, helps us to deliver the best outcome to our clients.
California Applicants - View your privacy rights at: *******************************************************************************************
#LI-LL1
#LI-Hybrid
Auto-ApplyClient Relationship Manager, Analyst
Atlanta, GA jobs
Winged Keel Group is an independent life insurance brokerage firm that creates and implements tax-efficient, multi-generational wealth accumulation and wealth transfer strategies for ultra-high net worth families. With ten offices located throughout the United States, the firm specializes in the structuring and administration of large blocks of Traditional Life Insurance and large portfolios of Private Placement Variable Life Insurance and Annuities.
Position Summary:
This is an incredible opportunity for a bright, energetic, and dynamic individual with a strong analytical capability coupled with superior communication, sales and relationship building skills. In this role, the Client Relationship Analyst is expected to develop into a market facing Client Relationship Manager responsible for sourcing and placing new opportunities following an intermediate training development period.
This role begins by learning the in-depth processes, tools and structures we use to design client insurance portfolios and requires a strong aptitude in financial math and financial modeling. The individual in this role will need to show a strong mastery of product knowledge, fundamental income and estate tax planning knowledge, and case design within their first 12 -18 months. Heavy use of Power Point, Excel, financial modeling and preparing client presentations will be required to support our Client Relationship Managers. Combing the skills of sales/relationship building and technical skills will advance you onto a path of a client facing role where you will be able to learn the fundamentals and complexities of our business, and eventually grow into sourcing and managing your own relationships with some of the most influential people in New England and beyond.
Position Responsibilities:
Analysis
Gain knowledge of life insurance products and assist in the preparation of financial analytics and reporting for the firm's ultra-high net worth clients
Run term, permanent, and private placement illustrations and work within the WKG Excel templates in support of other Designers on the team
Assist with preparing meeting materials for client meetings and calls by accessing SharePoint for grab-n-go documents and coordinating with Designers for custom materials
Monitor and review the Client Relationship Manager's calendars to note new appointments and identify needs for meeting materials
Create periodic updates of key WKG spreadsheets and modify for bespoke client fact patterns
Marketing / Sales Development
Shadow a Senior Client Relationship Manager
Observe calls with Clients and Centers of Influence
Take notes from client meetings and circulate to the appropriate parties
Opportunity to attend certain industry networking and informational events
Learn the fundamentals of prospecting, applying these strategies to building one's own book of business
Ideal Candidate will Possess the Following:
Bachelor's degree from a top tier school with a graduation date of May 2024 or May 2025
Demonstrated salesmanship; ability to be persuasive, professional and tactful in both written and verbal communication
Strong technical and analytical orientation; ability to create financial models in Excel
Desire to want to grow into a sales professional
Detail oriented with a strong ability to organize and prioritize in a fast-paced environment
Possesses the presentation and gravitas needed to interact with ultra-high net worth individuals and Centers of Influence
Proficiency in Microsoft Office
Proactive and takes initiative with strong follow through
Effective business writing skills
Excellent presentation skills
Positive, can-do attitude
Working Conditions/Demands/Complexity:
Required to work on a computer for a substantial part of the day
Frequent work in the evenings and occasionally weekends, as needed to meet deadlines
A strong fundamental skillset in the above areas from the outset. Candidate will have a unique opportunity to apply and grow these skills in a highly productive, successful, and challenging environment
Compensation / Benefits:
Attractive annual compensation package is commensurate with experience
Eligible for annual profit sharing bonus
Comprehensive benefit package includes medical, dental, life, disability, 401(k), Section 125, and other voluntary benefits.
Auto-ApplyClient Executive - Surety
Washington, DC jobs
Working at RCM&D and Unison Risk Solutions is ideal for those seeking a challenging, rewarding and upwardly mobile career in risk management, insurance and employee benefits. Dedicated to fostering their continued success and growth, we are deeply invested in our employees.
Job Summary
The Client Executive serves as a strategic advisor and primary relationship manager for mid-to-large-market surety clients. This role is responsible for managing contract and commercial surety programs, driving client retention and growth, and delivering exceptional client service.
Essential Functions
Act as the main point of contact for assigned surety clients, ensuring proactive communication and long-term relationship development.
Conduct regular stewardship meetings to review bond programs, financial updates, market conditions, and risk mitigation strategies.
Understand client operations, financial performance, and strategic goals to provide tailored surety recommendations.
Manage all aspects of bond programs, including evaluating requests, reviewing indemnity agreements, and ensuring accurate submissions.
Coordinate bond placements, modifications, renewals, and program changes with carriers and internal teams.
Maintain strong relationships with surety underwriters and partners.
Prepare and negotiate submissions, program structures, and terms to secure competitive bonding solutions.
Monitor market trends and identify opportunities or risks affecting client programs.
Identify opportunities to expand services within existing accounts, including cross-selling insurance and risk management solutions.
Support new business production through prospect meetings, presentations, and underwriting submissions.
Partner with Client Managers and Representatives to ensure seamless service delivery.
Mentor junior team members on surety processes, financial analysis, and carrier expectations.
Schedule and administer surety quarterly and annual meetings when available, in presence of Risk Advisor.
Attend company sponsored seminars and educational activities necessary to maintain product knowledge and underwriting expertise.
Maintain accurate documentation in agency systems (e.g., EPIC, Tinubu/SurePath).
Ensure legislative, regulatory and technical developments are appropriately communicated to clients.
Ensure compliance with underwriting requirements, regulatory standards, and agency best practices.
Occasionally engage in assigned project; includes, but not limited to - marketing plans, sales, promotions, associated organization involvement, networking etc.
Assist in developing prospect marketing plans, advertising, prospecting, database research, market research, sales calls, etc.
Strengthen networking opportunities with membership and leadership in associations, industry groups, etc.
Attend department and sales meetings as required.
Additional job duties as assigned.
Minimum Education/Abilities/Skills
Bachelor's degree in business, Risk Management, Analytics or other related field is preferred; high school diploma or GED, in concert with industry experience, in lieu of an associate or bachelor's degree is necessary.
5+ years' experience in surety or construction-related financial services (agency, carrier, brokerage, or contractor finance)
Strong knowledge of contract surety, commercial bonds, underwriting criteria, and financial statement analysis.
Exhibits executive presence and strong rapport-building/interpersonal skills for positive interaction with customers and co-workers.
Exhibits solid time management skills; able to work under pressure and meet deadlines and deliverables and is highly responsive to internal and external stakeholders' needs and requests.
Current and valid Property & Casualty license.
Proficiency with Microsoft Office Suite.
Additional Qualifications
Knowledge and skills in effective use of account management systems Tinubu (SurePath) and EPIC
Professional insurance designation (AFSB, CPCU, ARM) strongly preferred
Established relationships with regional and national surety carriers.
Notary Public desirable.
RCM&D, a Unison Risk Advisors company and founding member of Assurex Global, is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Finding and cultivating talent is a hallmark of our organization. RCM&D looks for the best and brightest risk management, insurance and employee benefits professionals to join our firm. As a growing and vibrant business, we also recruit savvy marketing, sales, finance, human resources, technology and administrative colleagues to manage and operate our business.
Auto-ApplyClient Executive - Healthcare
Baltimore, MD jobs
Working at RCM&D and Unison Risk Solutions is ideal for those seeking a challenging, rewarding and upwardly mobile career in risk management, insurance and employee benefits. Dedicated to fostering their continued success and growth, we are deeply invested in our employees.
Job Summary
RCM&D is currently searching for a Client Executive in our Healthcare department. The successful candidate will participate in business development opportunities, working with the Sales Executives. Additionally, the Client Executive will actively be involved in market-building activities, such as participation in industry groups and speaking engagements.
Essential Functions
Maintain and grow a designated book of business as outlined in individual incentive plans; accountable for growth, retention, and client satisfaction for that book of business.
Meet personal new business goals as set forth by Client Service Team Leader and Division Director.
Develop a thorough understanding of client businesses, their policies, practices, and industries.
Understand and guide clients through the initial objective-setting process.
Produce new business on a regular basis that generates revenue to meet the annual goals of the department.
Interpret technical findings and communicate them to clients in reports and presentations. Review all program calculations and reports for accuracy prior to client delivery.
Extract information and draw conclusions from carrier data and claim reports to interpret trends and anticipate potential problems for clients.
Assist clients with plan design, funding, administration, and communications consulting.
Assess client needs and questions and review options with clients, making sound recommendations on a day-to-day basis.
Manage the client cycle and monitor timeframes and renewal deadlines.
Plan and conduct annual stewardship meetings.
Retain and develops account by making recommendations regarding the risk to the customer for the most cost effective and proper insurance coverage, preparing proposals, evaluating and recommending other lines, and providing additional resources for the client, as needed.
Review policy coverages and identify cross-selling and additional revenue opportunities.
Keep abreast of new sales programs. Attend company-sponsored seminars and educational sessions to maintain product knowledge and underwriting expertise.
Maintain client files on EPIC system and use EPIC to perform all transactions.
Additional job duties as assigned.
Minimum Education/Abilities/Skills
Bachelor's Degree in Business, Risk Management, Analytics or other related field is preferred; high school diploma or GED, in concert with industry experience, in lieu of an associate's or bachelor's degree is necessary.
7+ years' experience handling large accounts at a high level of responsibility.
Exercises sound judgment and exhibits a strong critical thought process to make good decisions, despite time constraints.
Excellent working knowledge of EPIC agency management system and of underwriting requirements of carriers as well as policy provisions and policy changes.
Possesses strong oral and written communication skills; communicates effectively with customers and insurance companies.
Possesses excellent organizational skills and strong financial analysis acumen.
Able to work collaboratively with internal and external stakeholders, be a team player and exhibit a positive attitude.
Exhibits solid time management skills; able to work under pressure to meet deadlines and deliverables, and is highly responsive to internal and external stakeholders' needs and requests.
Additional Qualifications
Possess appropriate, jurisdictional licenses
Experience with Applied EPIC desired but not required
Bachelor's degree in business or other related field is preferred.
RCM&D, a Unison Risk Advisors company and founding member of Assurex Global, is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Finding and cultivating talent is a hallmark of our organization. RCM&D looks for the best and brightest risk management, insurance and employee benefits professionals to join our firm. As a growing and vibrant business, we also recruit savvy marketing, sales, finance, human resources, technology and administrative colleagues to manage and operate our business.
Auto-ApplyClient Relationship Manager
Maine jobs
Sun Life U.S. is one of the largest providers of employee and government benefits, helping approximately 50 million Americans access the care and coverage they need. Through employers, industry partners and government programs, Sun Life U.S. offers a portfolio of benefits and services, including dental, vision, disability, absence management, life, supplemental health, medical stop-loss insurance, and healthcare navigation. We have more than 6,400 employees and associates in our partner dental practices and operate nationwide.
Visit our website to discover how Sun Life is making life brighter for our customers, partners and communities.
Job Description:
Sun Life embraces a hybrid work model that balances in-office collaboration with the flexibility of virtual work. Internal candidates are not required to relocate near an office.
The opportunity: As a Client Relationship Manager (CRM), you'll be responsible for the overall relationship and financial management of a portfolio of Health & Risk Solutions (H&RS) clients, brokers, and third-party administrators (TPAs). This key strategic role focuses on building internal and external partnerships that drive long-term growth and persistency.
You'll work directly with Implementation Consultants (ICs), Client Success Specialists (CSSs), and Stop Loss Specialists (SLS) to manage prospect, sold case, and renewal inventory. We're looking for someone who can make expert recommendations, find creative solutions to client problems, and bring them to resolution.
How you will contribute:
Establish and maintain excellent working relationships with both internal and external partners
Partner with ICs to ensure seamless implementations, proactively addressing questions and concerns
Conduct consistent, proactive education and outreach communication with external partners
Assess, clarify, and validate customer needs, proposing innovative solutions to address unique challenges
Demonstrate success in negotiation, persuasion, and solutions-based service across departments
Oversee issue resolution, identify root causes, and participate in creating solutions
Manage the ongoing lifecycle and renewal process for your assigned block of business
Handle escalated service issues from SLS, providing creative alternatives to enhance client experience
Collaborate with Sun Life Financial personnel to meet client expectations and growth objectives
Maintain in-depth knowledge of H&RS products, services, processes, and the self-insured competitive landscape
Act as a liaison between the home office and the Distribution team
Use Salesforce to manage business and document all relevant customer and broker activities
Participate in developing CRM team processes, suggesting efficiency improvements using CI Tools
Partner with CRE on projects representing the Client Success Organization
What you will bring with you:
Ability to work with a diverse range of people.
Bachelor's degree and/or 1-3 years of Group, Stop Loss, and Self-Funded insurance experience (preferred)
Exceptional communication skills and strong relationship-building abilities
Proven success in negotiation, persuasion, and solutions-based service
Strong record of effective customer service
Excellent organizational and prioritization skills
Ability to work in a fast-paced environment, managing multiple priorities
Critical thinking skills and autonomous work capability
Proficiency in Microsoft Office suite, especially Excel
Experience with CRM tools, particularly Salesforce
Strong presentation and interpersonal skills
Effective listening and note-taking abilities
Results-oriented mindset and superior collaboration skills
Salary:
$56,100-$84,200
At our company, we are committed to pay transparency and equity. The salary range for this role is competitive nationwide, and we strive to ensure that compensation is fair and equitable. Your actual base salary will be determined based on your unique skills, qualifications, experience, education, and geographic location. In addition to your base salary, this position is eligible for a discretionary annual incentive award based on your individual performance as well as the overall performance of the business. We are dedicated to creating a work environment where everyone is rewarded for their contributions.
Not ready to apply yet but want to stay in touch? Join our talent community to stay connected until the time is right for you!
We are committed to fostering an inclusive environment where all employees feel they belong, are supported and empowered to thrive. We are dedicated to building teams with varied experiences, backgrounds, perspectives and ideas that benefit our colleagues, clients, and the communities where we operate. We encourage applications from qualified individuals from all backgrounds.
Life is brighter when you work at Sun Life
At Sun Life, we prioritize your well-being with comprehensive benefits, including generous vacation and sick time, market-leading paid family, parental and adoption leave, medical coverage, company paid life and AD&D insurance, disability programs and a partially paid sabbatical program. Plan for your future with our 401(k) employer match, stock purchase options and an employer-funded retirement account. Enjoy a flexible, inclusive and collaborative work environment that supports career growth. We're proud to be recognized in our communities as a top employer. Proudly Great Place to Work Certified in Canada and the U.S., we've also been recognized as a "Top 10" employer by the Boston Globe's "Top Places to Work" for two years in a row. Visit our website to learn more about our benefits and recognition within our communities.
We will make reasonable accommodations to the known physical or mental limitations of otherwise-qualified individuals with disabilities or special disabled veterans, unless the accommodation would impose an undue hardship on the operation of our business. Please email ************************* to request an accommodation.
For applicants residing in California, please read our employee California Privacy Policy and Notice.
We do not require or administer lie detector tests as a condition of employment or continued employment.
Sun Life will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including applicable fair chance ordinances.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Job Category:
Sales - Distribution Support
Posting End Date:
16/11/2025
Auto-ApplySurety Client Executive
Ontario, CA jobs
EPIC Insurance Brokers is looking for an experienced Surety Account Executive. This role will be a hybrid position and we are open to hiring candidates local to either our Sothern California or Texas offices. The Surety Account Executive serves as a key client-facing role within the Surety department. This professional is responsible for managing and growing a portfolio of surety clients, providing expert guidance on bonding solutions, and maintaining strong relationships with clients, carriers, and internal teams.
Key Responsibilities:
* Client Relationship Management:
* Serve as the primary contact for clients regarding surety needs.
* Build and maintain strong, trust-based relationships with clients.
* Advise clients on complex surety matters and bonding strategies.
* Surety Program Development:
* Understand clients' business operations and financials to tailor bonding solutions.
* Analyze financial statements, credit reports, and project histories to assess bonding capacity.
* Coordinate market selection and negotiate terms with surety carriers.
* Marketing & Business Development:
* Assist producers in soliciting new surety business.
* Develop leads through industry networking, internal referrals, and market research.
* Participate in formal presentations to client decision-makers.
* Carrier Relations:
* Maintain effective relationships with surety carriers.
* Stay informed on industry trends, regulations, and available products.
* Ensure compliance with underwriting standards and carrier expectations.
* Internal Collaboration:
* Work closely with producers, client executives, and support staff.
* Mentor junior team members and contribute to a collaborative work environment.
* Coordinate servicing efforts to ensure high-quality client support.
Qualifications:
* Bachelor's degree in Business, Finance, Accounting, or related field, preferred.
* Minimum of 5 years of experience in the surety or insurance industry.
* Strong understanding of surety products, underwriting principles, and financial analysis.
* Excellent communication, organizational, and problem-solving skills.
* Proficiency in Microsoft Office Suite; experience with Tinubu preferred.
* Property/Casualty license and relevant industry designations (e.g., AFSB) are a plus.
Competencies:
* Client-focused with a commitment to delivering exceptional service.
* Critical thinking and analytical skills.
* Professionalism and reliability.
* Ability to manage multiple priorities and meet deadlines.
* Strong interpersonal and negotiation skills.
This role is ideal for a highly motivated insurance professional who thrives in a fast-paced environment..
ESSENTIAL DUTIES AND RESPONSIBILITIES:
* Primary expert resource and first point of contact for clients, which includes research/analysis and handling of wide variety of client questions on coverage/eligibility, contractual issues, and government reporting compliance. Prepares endorsements per client requests. Prepares and provides resource, trend and legal update information to clients on on-going basis. Routine questions are delegated.
* For new and renewal business, analyzes relevant client data (e.g., census/experience data, contractual requirements for insurance), conducts market comparisons by analyzing insurance rate and renewal information and obtaining quotes, strategizes with clients (typically senior-level executives and managers), makes recommendations to clients regarding coverage and exclusions; negotiates premium and commission rates on behalf of clients for best alternatives (with full authority from EPIC to act on its behalf).
* Provides marketing and new business development support to producers, including preparing presentations and proposals, participating in meetings with prospective clients as part of team.
* Conducts marketing and new business development for employee's book of business.
* Delegates office administrative work to appropriate staff and oversees tasks.
Business Growth
* Lead account team for accounts in assigned book of business, coordinating the efforts of other team members (marketing, account management, employee benefits, branch management, claims, etc.) to produce, service and retain business;
* May have a production goal. Production goals are subject to periodic adjustment by the Company.
Service
* Establishes and maintains primary, on-going business relationship with client and becomes first point of contact for all future client service needs;
* Consistently establishes and maintains high levels of trust and confidence with clients by initiating introductions, through periodic contacts, and by promptly responding and resolving client questions and issues;
* Interface with clients, producers and other team members to develop a comprehensive customer service plan;
* Analyze census and market data to prepare insurance renewal options, meet with clients to strategize, and advise on best alternatives;
* Negotiate with carriers on clients' behalf for best available premiums, commissions and coverage;
* Handle or provide expert resource to clients regarding open enrollment meetings, including customized material preparation and communication;
* Ensure expert knowledge is maintained and prepare resource information for clients to continually keep informed of benefit trends, State and Federal legislation, rules and regulations; Advise clients on government reporting compliance issues, as appropriate.
Marketing
* Preparation of Request for Proposal (RFP) for presentation to carriers (or marketing manager on large clients), including analysis of census, current and/or proposed benefit plan designs, market comparison data, and contribution strategies;
* Negotiate with carriers for best available premiums, commissions and coverage;
* Conduct sales presentations as part of team;
* Analyze and provide client referrals to Sales Team for Employee Benefits and Private Client Departments.
Personal and Organizational Development
* Set priorities and manage workflow for self to ensure all goals are met;
* Maintain cordial and effective relationships with clients, co-workers, carriers, vendors, and other business contacts;
* Maintain up-to-date proposals, workflow logs, update all benefits information on agency management system, manuals or other required documentation and records;
* Interact with others effectively utilizing good communication skills, cooperating purposefully, and providing information and guidance as needed to achieve the business goals of the Company;
* Stay informed regarding industry information, new product/program developments, coverages, legislation, technology to continuously improve knowledge and performance;
* Enjoy active participation in community organizations;
* Project a professional image in action and appearance.
SUPERVISORY RESPONSIBILITIES:
* None
KEY COMPETENCIES:
* Full knowledge of commercial lines of coverage and services;
* Demonstrated experience with Agency Management Systems, rating procedures, coverages, and industry operations to effectively manage, maintain, and write assigned clients and prospects;
* Advanced knowledge of navigating the Internet as well as various Microsoft Office programs to include
Windows, Outlook, Word, PowerPoint, Publisher & Excel;
* Strong attention to detail and time management abilities;
* Strong ability to multi-task and assign priority;
* Ability to work effectively and efficiently both with and without direct supervision;
* Ability to work effectively and efficiently in a team environment as well as independently;
* Strong interpersonal communication skills, both written and oral
EDUCATION and/or EXPERIENCE:
* High school diploma or G.E.D. equivalent required. College degree or equivalent experience required;
* Ten or more years experience in mid-size brokerage or carrier working on middle-market accounts
One year of direct supervisory experience required.
* Must have working knowledge of a variety of Microsoft Office computer software applications to include word processing, spreadsheets, database, and presentation software.
* Must be able to work in a fast-paced environment with demonstrated ability to juggle multiple competing tasks and demands.
* Must have high level of interpersonal skills to handle sensitive and confidential situations. Position continually requires teamwork, demonstrated poise, tact, and diplomacy.
CERTIFICATES, LICENSES, REGISTRATIONS:
State Property & Casualty License required;
Valid Driver's License required.
COMPENSATION:
The national average salary for this role is $150,000.00 - $200,000.00 in base pay and exclusive of any bonuses or benefits. The base pay offered will be determined based on your experience, skills, training, certifications and education, while also considering internal equity and market data.
Come join our team!
There are many reasons why EPIC Insurance Brokers & Consultants has become one of the fastest-growing firms in the insurance industry. Fueled and driven by capable, committed people who share common beliefs and values and "bring it" every day, EPIC is always looking for people who have "the right stuff" - people who know what they want and aren't afraid to make it happen.
Headquartered in San Francisco and founded in 2007, our company has over 3,000 employees nationwide. With locations spread out across the U.S., our local market knowledge and industry expertise helps support our clients' regional and global needs. We have grown very quickly since our founding, and we continue to see growth and success thanks to our hard-working and growth-minded employees.
Our core values are: Owner mindset, Inspire trust, Think big, and Drive results. If these values and growth align with what you're looking for in your next career? Then consider joining our amazing team!
WHY EPIC:
EPIC has over 60 offices and 3,000 employees nationwide - and we're growing! It's a great time to join the team and be a part of this growth. We offer:
* Generous Paid Time off
* Managed PTO for salaried/exempt employees (personal time off without accruals or caps); 22 PTO days starting out for hourly/non-exempt employees; 12 company-observed paid holidays; 4 early-close days
* Generous leave time options: Paid parental leave, pregnancy disability and bonding leave, and organ donor/bone marrow donor leave
* Generous employee referral bonus program of $1,500 per hired referral
* Employee recognition programs for demonstrating EPIC's values plus additional employee recognition awards and programs (and trips!)
* Employee Resource Groups: Women's Coalition, EPIC Veterans Group
* Professional growth & development: Mentorship Program, Tuition Reimbursement Program, Leadership Development
* Unique benefits such as Pet Insurance, Cancer Insurance, Identity Theft & Fraud Protection Coverage, Legal Planning, Family Planning, and Menopause & Midlife Support
* Additional benefits include (but are not limited to): 401(k) matching, medical insurance, dental insurance, vision insurance, and wellness & employee assistance programs
* 50/50 Work Culture: EPIC fosters a 50/50 culture between producers and the rest of the business, supporting collaboration, teamwork, and an inclusive work environment. It takes both production and service to be EPIC!
* EPIC Gives Back - Some of our charitable efforts include Donation Connection, Employee Assistance Fund, and People First Foundation
* We're in the top 10 of property/casualty agencies according to "Insurance Journal"
To learn more about EPIC, visit our Careers Page: ************************************************
EPIC embraces diversity in all its various forms-whether it be diversity of thought, background, race, religion, gender, skills or experience. We are committed to fostering a work community where every colleague feels welcomed, valued, respected and heard. It is our belief that diversity drives innovation and that creating an environment where every employee feels included and empowered, helps us to deliver the best outcome to our clients.
California Applicants - View your privacy rights at: *******************************************************************************************
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Auto-ApplyClient Support Manager - 100% Commission (TSG-5033)
Fort Lauderdale, FL jobs
Job DescriptionAbout The Strickland Group The Strickland Group is a family-driven, vision-first agency backed by a major national carrier. We combine modern tech, AI-assisted systems, and human connection to change how families protect their future. Our mission is simple: serve people and leave them better than we found them. Why this role is different This isn't a corporate seat - it's a pathway to ownership. You'll build your own business & develop a book of business, lead a team, and scale your income based on performance. No cold calls. No chasing. You'll work warm, qualified clients who've already requested help. What you'll do Master our systems and product suite to deliver first-class client experiences. Follow up with warm leads and prior client inquiries (we provide high-quality leads). Meet clients virtually (Zoom / phone) and guide them through the protections that build generational wealth. Manage your client communication and relationship lifecycle. Build a personal brand and scale your book - recruit and lead a team when ready. Hit performance goals to unlock promotions, leadership roles, and revenue-share opportunities. Maintain licensing, contracting, and compliance for your market. Attend weekly virtual training and leadership development. Who you are You want to build and own something - not just collect a paycheck. Entrepreneurial mindset: you plan, execute, iterate, and refuse to be average. Strong communicator - phone and video-first comfort. Organized, self-motivated, and tech-savvy. Preferably 2+ years in sales, service, or business ownership - but grit and results matter more. Requirements Reliable phone, data, and Wi-Fi. Must pass background check and carrier contracting. Active Life & Health license, or willingness to get licensed (we'll help you in 7-10 days). Compensation & growth Uncapped commission structure + performance bonuses and incentives. Clear path to leadership / territory ownership / revenue-share for top performers. Many of our highest-performing partners create a significant, scalable income by building teams and recurring revenue streams. 100% Commission Perks Remote, flexible schedule (evenings/weekends as client needs require). Comprehensive training and a proven playbook to build your business. Annual all-expense-paid trips for top producers. Discounted health and life coverage options. Leadership development and agent-to-owner transition support.
Global Client Executive
Denver, CO jobs
Lockton is currently seeking a Global Client Executive in the Lockton Global Solutions Practice who will be independently and wholly responsible for a book of global clients; this will entail translating risk and loss profiles into solutions through program design across all lines of cover through program design across all lines of cover through a compliance lens. They will build long-term, trusted advisor relationships with clients, producers, and domestic associates, supporting business growth. The Global Client Executive drives accountability for execution of account strategies by delegating and empowering supporting associates on the Lockton Global Solutions team, as well as the domestic US risk teams. The Global Account Executive should always adhere to Lockton's cultural values, and treat fellow associates, clients and vendors with dignity and respect.
Responsibilities
* Leadership of a dedicated book of business
* Strong relationships with global clients - understand their global insurance needs and requirements
* Stay up to date on all industry and global economic trends to provide informed advice to clients
* Accountable for the global service and execution
* Lead market relationships and negotiation
* Manage the entire renewal process and overall global client relationship
* Leadership and development of Client Managers and Global Analysts
* Manage and cultivate internal relationships with other Risk Solutions teams, other associates, and Producers
Essential Competencies
* Senior coverage expert across all lines of business. Specifically, with ownership (both placement and advisory) of the International Casualty product. Collaboration, strategic input and international implementation of other lines of cover, including but not limited to: Property, Marine, Directors and Officers Liability, Crime, Business Travel Accident, Environmental Liability and Professional Liability
* Identifies opportunities to create synergies and reduce frictional costs of global programs
* Can articulate Lockton's global capabilities, value proposition and differentiators
* Ability to analyze exposures and identify risks, inconsistencies, and accuracy of reported data
* Creates timely and accurate submissions, initial quote comparisons and coverage reviews
* Assists with prospecting new business, including preparing and presenting RFPs
* Post-binding implementation, including overseeing the accuracy and reporting of local admitted policies and other global program tracking
* Country Leadership - accountable for senior level relationships with the Lockton teams who are overseas and develops senior market relationships accountable for carrier performance
* Keep a pulse on market and regulatory developments to update internal and external stakeholders
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Client Executive - Group Benefits
Pittsburgh, PA jobs
Would you like to take ownership in a dynamic, high-growth business that truly walks the talk?
Oswald Companies seeks goal-driven professionals ready to take their career to the next level.
Job Summary: Responsible to retain the existing business and grow the assigned group of accounts. In a leadership role, collaborates with client teams in the tactical and strategic delivery of services promised; works closely with internal resources as needed to satisfy the client's needs.
A Day in The Life:
Serves as the key relationship contact by account at all leaderships levels for the assigned book of business with a total book value from $750K to $2M.
Achieves TAS (Total Account Selling) goals in collaboration with Sales/Business Development; meets individual cross-selling and up-selling objectives.
Provides support as needed to the assigned Senior Client Executive(s) in the management of their account activity and book of business.
Develops, leads and executes account strategy with the client and the assigned team of Oswald professionals; develops an annual service plan with focused goals, which includes stewardship, pre-renewal, policy delivery and open item components.
Directs and implements cost effective benefit solutions to minimize risk and ensures the selected strategy is effectively designed, communicated and implemented by the account team; responsible for claims and loss control oversight.
Pursues innovative alternatives that may lead to more effective client solutions.
Ensures the assigned service team maintains the existing account base while having responsibility to identify the opportunity for up selling and cross selling all Oswald Products/Services across business lines.
Collaborates with supervisor to identify, quantify and develop a plan to expand the depth of services provided; works closely with internal departments to formulate and execute a sales strategy.
Oversees the new client onboarding process, which includes verifying all services sold, understanding client expectations, and the creation of the short-term and long-term plan to deliver services.
Directs support team activities to meet the client's specific needs, which include the creation of the annual service calendar, scheduling meeting times and agenda, and other deliverables to be completed by the established client deadline.
Responsible to review and approve all client deliverables which may include pre-renewal projection, market evaluation and pricing summary, annual renewal, open enrollment materials, annual utilization review, compliance notifications, wellness information and any other item deemed necessary; may conduct open enrollment meetings.
Ensures all client revenue is collected on a timely basis, which may include consulting fees and carrier commissions.
Participates in client meetings and ensures meeting notes clearly outline actions needed and the team members responsible for execution and delivery.
Formulates the strategic planning process and collaborates with the assigned client team to execute plan specifics for an integrated and comprehensive health management strategy customized to the client's needs.
Initiates the renewal negotiation process with carriers.
Trains support staff in the understanding and coordination of key operational activities and processes; develops the skills of team members and their industry knowledge base.
Understands the details of Healthcare Reform, HIPAA, COBRA and other legislation, which affects the business unit; guides the client in the execution of the appropriate steps to meet regulatory requirements.
Attains further education, coursework and skills development opportunities to obtain professional designations in their field of expertise.
Develops leadership capabilities in the planning, execution and delivery of special projects as needed; serves as a change agent where circumstances dictate.
Provides effective client stewardship and communication, including uniform reporting and profitability analysis.
Maximizes the integrity of account intelligence through timely and accurate updates of key client data in the CRM; this includes the names of business owners, executive staff, board members, center-of-influence relationships, and community/outside board involvement.
What You'll Need:
A college degree is an advantage but not a requirement
Life, Health & Accident License required
At least 5 to 10 years of industry knowledge is required, to include experience in medical benefits and ancillary lines of coverage
Strong sales aptitude and personal characteristics required.
Strong tactical skillset
General understanding of technical concepts - self-funding, different carriers solutions, etc.
Strong relationship skills
Ability to execute
Self-starter - Ability to work independently with little oversight
Intuitiveness - knowing when to loop in Client Executive and leadership for escalated issues
Ability to oversee CSA's and provide general tactical oversight
Project management skills - ability to work with internal and external partners to deliver results timely.
Who You Are:
Significant understanding of self-funding - able to understand and present data, able to view analysts work and carrier renewals and interpret them
Strong technical skills - understands all components of a benefits program
Strong presentation skills - ability to adapt
Sales mindset - ability to identify upsell/cross-sell opportunities
Strategic thinker - able to connect solutions with data
Accountability - overall accountability for anything with a client - wrong, right, indifferent
Strong communication skills - ability to know how and when to communicate
Relationship builder - build relationships with clients, carriers, and internal partners
Strong leadership skills - ability to coordinate all aspects of a project and make sure folks deliver on timelines
Who is Oswald?
Oswald is a 129-year-old company that creates a world of protection around the lives and businesses of our clients.
We are an independent, employee-owned company. So, essentially, you own your own success in a personally and financially rewarding opportunity.
Inclusivity is a priority. We foster an environment of collaboration and belonging where our Employee-Owners thrive on their unique path. Our diverse talent reflects the communities and clients we serve, while driving unmatched risk and insurance innovations.
Our people-first culture and client service excellence have built our reputation of integrity, resourcefulness, and a relentless care for our clients and employees. Don't believe us? Ask your friends, colleagues, and mentors about Oswald. There's a reason Oswald has been named a Top Workplace for nine consecutive years.
What you'll get...
At Oswald, you will have the opportunity to build a long-term career with unlimited growth potential. Aim high, work hard and we'll help you achieve your goals.
At Oswald, you will experience our caring work environment. We care about our Employee-Owners, we care about our customers, and we care about the world around us. Our caring personality comes to life in the form of volunteering in the community. We even give employees paid time off to volunteer with an organization of their choice.
At Oswald, you will achieve a work-life balance. We care about your physical and emotional well-being, so work-life balance is encouraged and practiced. We understand you have a life outside of work, and we want you to live it.
At Oswald, you will have access to a world-class Total Rewards package. We truly value our people, which shows in our compensation, benefits, and perks.
In addition to competitive pay, we have designed a performance-based annual incentive program. All employees are eligible to earn a bonus by meeting performance objectives.
Comprehensive medical, dental and vision plans and numerous supplemental benefit offerings.
Paid time off annually and a sabbatical at every 10-year service anniversary.
Ownership in the company in the form of company stock (discretionary profit-sharing and 401(k) match contribution)
Assistance with parking expenses, discount programs for area services/experiences, and financial support for professional development and licensure/designations
Access to specialized leadership development programming designed to take your career to the next level.
And so much more!
To learn more about Oswald, our culture and everything we have to offer, visit us on LinkedIn.
Oswald, a Unison Risk Advisors company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic.
Auto-ApplyClient Executive, PC (Private Risk)
Minneapolis, MN jobs
We are looking to add a Client Executive on our Private Risk team in Minneapolis, MN or Waukee, IA. Offering a forward-thinking, innovative, and vibrant company culture, along with the opportunity to share your unique potential, there really is no place like Holmes! At Holmes Murphy, our employees play to their strengths and contribute to who we are and want to be. We don't believe in a “one size fits all” approach, so we handcraft custom solutions based on our client's private risks and exposures.
Here is just a bit of what you would do as a Client Executive on our Private Risk Team:
Partners with appropriate internal team members and/or experts on exposure, risk, and appropriate coverages for initial and ongoing prospect sales meetings and proposals.
Work in collaboration with client experience team, as well as other producers to identify client risk management solutions to protect families, assets, and lifestyle's. From executive leadership to multi-generational planning
Maintain relationship with clients and their individual and family needs, identifying appropriate coverages, addressing changes as needed and delivering their annual review documents.
Prepare quotes through online platforms, develop proposal documents, and present to prospective clients.
80% referral based cliental 20% actively generated new sales leads through community activities, association meetings and qualified sales calls, which results in achieving or exceeding sales goals.
Attends all sales related activities, promoting game-changing, positive attitude in support of all agency changes and/or growth.
Promotes the agency and the insurance industry in the community.
You'll need to be equipped with the following skills for the Client Executive role:
Ability to communicate interpersonally with depth around detailed and complex coverages
Strong communications and interpersonal skills.
Viewed as trustworthy and operates on a solid ethical foundation of personal values that are transparent.
Knowledge and ability for ongoing learning of a variety of private exposures and risks.
Ability to learn and utilize advance technology, such as Salesforce, associated with job functions.
Ability to read, understand and analyze coverages, forms and policies.
Ability to provide own transportation and ability to travel up to 15%.
Ability to learn the proprietary sales and service platform.
Qualifications:
Education: College degree preferred.
Experience: Experience in the private client space preferred either with carrier or agency.
Active state specific insurance agent license, or ability to acquire a license within three months.
Benefits: In addition to core benefits like health, dental and vision, also enjoy benefits such as:
Paid Parental Leave and supportive New Parent Benefits - We know being a working parent is hard, and we want to support our employees in this journey!
Company paid continuing Education & Tuition Reimbursement - We support those who want to develop and grow.
401k Profit Sharing - Each year, Holmes Murphy makes a lump sum contribution to every full-time employee's 401k. This means, even if you're not in a position to set money aside for the future at any point in time, Holmes Murphy will do it on your behalf! We are forward-thinking and want to be sure your future is cared for.
Generous time off practices in addition to paid holidays - Yes, we actually encourage employees to use their time off, and they do. After all, you can't be at your best for our clients if you're not at your best for yourself first.
Supportive of community efforts with paid Volunteer time off and employee matching gifts to charities that are important to you - Through our Holmes Murphy Foundation, we offer several vehicles where you can make an impact and care for those around you.
DE&I programs - Holmes Murphy is committed to celebrating every employee's unique diversity, equity, and inclusion (DE&I) experience with us. Not only do we offer all employees a paid Diversity Day time off option, but we also have a Chief Diversity Officer on hand, as well as a DE&I project team, committee, and interest group. You will have the opportunity to take part in those if you wish!
Consistent merit increase and promotion opportunities - Annually, employees are reviewed for merit increases and promotion opportunities because we believe growth is important - not only with your financial wellbeing, but also your career wellbeing.
Discretionary bonus opportunity - Yes, there is an annual opportunity to make more money. Who doesn't love that?!
Compensation:
Compensation is based on several factors, including, but not limited to, education, work experience, industry certifications, and is commensurate based on the book of business. In addition to your salary, Holmes Murphy offers a comprehensive total rewards program including annual bonuses, total wellbeing benefits and support for professional development.
Holmes Murphy & Associates is an Equal Opportunity Employer.
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Auto-ApplyClient Success Executive
Buffalo, NY jobs
We exist for workers and their employers -- who are the backbone of our economy. That is where Centivo comes in -- our mission is to bring affordable, high-quality healthcare to the millions who struggle to pay their healthcare bills.
Summary of role:
At Centivo, we're rebuilding health insurance the way it should be - affordable, predictable, and built around employers and their employees. As a Client Success Executive (CSE), you'll be the trusted partner guiding our clients through that journey - helping them see, feel, and share the value of Centivo's model every day.
What You'll Do
Own the client relationship. Serve as the strategic and day-to-day contact for your client portfolio, building deep, consultative partnerships with HR, Finance, and broker/consultant teams.
Tell a compelling, data-driven story. Translate complex health, claims, and engagement data into meaningful insights that show progress, demonstrate value, and inspire confidence in Centivo's approach.
Drive client growth and retention. Lead renewals and strategic planning conversations that highlight measurable outcomes, promote member engagement, and identify opportunities to expand Centivo's solutions across markets or populations.
Guide a seamless client journey. Ensure a smooth transition from implementation to ongoing partnership, proactively anticipating client needs and aligning Centivo's capabilities to meet them.
Be the client's voice inside Centivo. Collaborate cross-functionally with operations, analytics, and product teams to ensure we deliver with excellence and continuously enhance the client experience.
Engage with brokers and consultants. Build trusted relationships that extend Centivo's reach and strengthen our position as a high-value, innovative partner.
Champion continuous improvement. Bring forward ideas and feedback that help evolve our client success playbook and enhance how we serve clients every day.
Who You Are
An individual with demonstrated technical expertise in working with self-funded employers - including building compelling, data-driven financial narratives; analyzing stop-loss performance and renewal dynamics; and translating complex plan and network performance into clear, actionable insights. Deep understanding of value-based healthcare models and experience with high-performance network strategies.
A relationship builder who earns trust through credibility, empathy, and results.
A strategic communicator who can craft and deliver a story that connects data to business outcomes.
A growth-oriented professional who thrives on helping clients achieve measurable success while deepening the partnership.
A collaborative leader who enjoys working across teams to create solutions and deliver exceptional service.
Education and Experience:
Bachelor's degree or equivalent experience is required
10 years' experience as Client Success Executive (Account Management) in employer-sponsored health plans
5 years' experience working with self-funded accounts
5 years' experience working at a TPA or direct carrier
Qualifications:
Advanced knowledge of Microsoft Office products (Excel, Power Point, Word)
Excellent oral and written communication; an ability to present information in a way that establishes rapport, persuades others, gains understanding.
Business Acumen - A keenness and quickness in understanding and dealing with a business situation (risks and opportunities) in a manner that is likely to lead to a good outcome. Critical to this is an ability to think beyond their own function.
Strong ability to work cross functionally and build consensus among stakeholders and cross-functional teams in a dynamic environment
Work Location:
· Remote
· Access to Buffalo or NYC offices if local
· 25% travel is expected
Centivo Values:
● Resilient - This is wicked hard. There is no easy button for healthcare affordability. Luckily, the mission makes it worth it and sustains us when things are tough. Being resilient ensures we don't give up.
● Uncommon - The status quo stinks so we had to go out and build something better. We know the healthcare system. It isn't working for members, employers, and providers. So we're building it from scratch, from the ground up. Our focus is on making things better for them while also improving clinical results - which is bold and uncommon.
● Positive - We care about each other. It takes energy to do hard stuff, build something better and to be resilient and unconventional while doing it. Because of that, we make sure we give kudos freely and feedback with care. When our tank gets low, a team member is there to be a source of new energy. We celebrate together. We are supportive, generous, humble, and positive.
Who we are:
Centivo is an innovative health plan for self-funded employers on a mission to bring affordable, high-quality healthcare to the millions who struggle to pay their healthcare bills. Anchored around a primary care based ACO model, Centivo saves employers 15 to 30 percent compared to traditional insurance carriers. Employees also realize significant savings through our free primary care (including virtual), predictable copay and no-deductible benefit plan design. Centivo works with employers ranging in size from 51 employees to Fortune 500 companies. For more information, visit centivo.com.
Headquartered in Buffalo, NY with offices in New York City and Buffalo, Centivo is backed by leading healthcare and technology investors, including a recent round of investment from Morgan Health, a business unit of JPMorgan Chase & Co.
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