HUB International jobs in Kansas City, MO - 24 jobs
Account Manager, Commercial Lines
Hub International 4.8
Hub International job in Kansas City, MO
Primary Role:
The Commercial Lines Account Manager works collaboratively with the Risk Consultants and Account Executives managing a book of business. Coordinates and provides day-to-day service for property/casualty clients by maintaining client relationships, supporting client retention, maintaining strong carrier relationships and understanding client needs. Serves as day to day contact and provides resolution for client questions and issues.
Duties and Responsibilities:
Manages a book of insurance business, while acting with a high degree of independent discretion, autonomy, and decision-making
Provides professional, courteous service to our clients, carrier representatives, underwriters, business partners, and HUB colleagues, resulting in a rate of account retention that meets or exceeds expectations
Provides a high level of support to Risk Consultants in obtaining, maintaining, and expanding business
May also be responsible for account rounding and in accordance with standard practices, policies, and procedures
Works closely with Risk Consultants and other HUB personnel on all aspects of client service, marketing, and renewal while adhering to HUB Broker Standards
Oversees the preparation and implementation of all transactions, paperwork, and internal processing for assigned accounts
Acquires understanding of clients' insurance objectives and critically analyzes and compares insurance plans to determine suitability. Stays abreast of changes in the insurance industry and other external conditions that may impact their clients
Makes appropriate recommendations to clients in response to those changes
Acts as liaison between clients and insurance carriers to resolve escalated complex service issues that require policy interpretation and experience based judgment to resolve. May also negotiate with underwriters and carriers
Troubleshoots billing issues
Responsible for overall retention of accounts in assigned book of business
Organizes client meetings when necessary
Appropriately documents conversations with clients and carrier representatives and updates all HUB computer systems and broker management system when necessary. Ensures the accuracy of data in those systems
Prepares reports for management as required
Oversees functions performed by Account Administrators as required.
Supports, mentors, and trains Account Administrators, as necessary.
Attends industry related continuing education training and courses.
Performs other duties and projects as assigned.
Key Competencies:
To perform the job successfully, an individual should demonstrate the following competencies:
Team Work - Supports all organizational departments in a collaborative effort for everyone to succeed.
Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.
Initiative - Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed.
Quality Management - Demonstrates attention to detail.
Project Management - Ability to lead and contribute team and adhere to deadlines
Qualification Requirements:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Experience and Education
At least 3 years of experience in an Account Manager/Account Administrator role in insurance environment.
High School Diploma required or equivalent
Bachelor's degree preferred but not required
P&C License required or able to obtain within 120 days from hire
Advanced professional designation preferred or in progress (e.g. CISR, AAI, ARM, CIC, CPCU)
Physical Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; sit and use hands to finger, handle, or feel. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include Close vision and Distance vision. Some travel required by car to meet with clients and other outside events.
Other Requirements:
Must hold a valid Driver's License
Dependable transportation
Public Speaking/Language Skills:
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively customers and teammates.
Bilingual in English and Spanish a big plus.
Math Skills:
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
Reasoning Ability:
Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
Computer Skills:
To perform this job successfully, an individual should be proficient in Microsoft Office including Excel, Word and Power Point; follow guidelines on working in BMS (EPIC) for premium efficiency with your team.
About Us
HUB International is a recognized global leader dedicated to helping individuals and
companies navigate risk and manage the complexities of insurance.
Join the HUB team!
Apply today!
Department Account Management & ServiceRequired Experience:Required Travel: NegligibleRequired Education: High school or equivalent
HUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations.
E-Verify Program
We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the recruiting team **********************************. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.
$46k-58k yearly est. Auto-Apply 60d+ ago
Looking for a job?
Let Zippia find it for you.
Account Manager, Surety
Hub International Insurance 4.8
Hub International Insurance job in Kansas City, MO
Primary Role:
The Surety Account Manager works collaboratively with the Producer and/or Account Executive managing a surety book of business. Coordinates and provides day-to-day service for surety clients by maintaining client relationships, supporting client retention, maintaining strong carrier relationships and understanding client needs. Serves as day-to-day contact and provides resolution for client questions and issues.
Duties and Responsibilities:
Manages a book of surety business, while acting with a high degree of independent discretion, autonomy, and decision-making
Provides professional, courteous service to our clients, carrier representatives, underwriters, business partners, and HUB colleagues, resulting in a rate of account retention that meets or exceeds expectations
Provides a high level of support to Producers in obtaining, maintaining, and expanding business
Works closely with Producers and other HUB personnel on all aspects of client service, marketing, and renewal while adhering to HUB Broker Standards
Oversees the preparation and implementation of all transactions, paperwork, and internal processing for assigned accounts
Acquires understanding of clients' surety objectives. Stays abreast of changes in the surety industry and other external conditions that may impact their clients. Makes appropriate recommendations to clients in response to these changes
Acts as liaison between clients and carriers to resolve escalated complex surety issues that require experience based judgment to resolve. May also negotiate with underwriters and carriers
Troubleshoots billing issues
Organizes client meetings when necessary
Appropriately documents conversations with clients and carrier representatives and updates all HUB computer systems and broker management system when necessary. Ensures the accuracy of data in those system
Prepares reports for management as required
Attends industry related continuing education training and courses
Performs other duties and projects as assigned
Key Competencies:
To perform the job successfully, an individual should demonstrate the following competencies:
Teamwork - Supports everyone's efforts to succeed.
Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.
Initiative - Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed.
Quality Management - Demonstrates attention to detail.
Project Management - Ability to lead a team and adhere to deadlines
Qualification Requirements:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Experience and Education
At least 5 years of Surety experience a brokerage environment required
Large Commercial Account experience required
Bachelor's degree preferred
High school diploma or equivalent required
P&C License required or able to obtain within 120 days from hire
Advanced professional designation preferred (e.g. AAI, ARM, CIC, CPCU)
Physical Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; sit and use hands to finger, handle, or feel. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include Close vision and Distance vision. Some travel required by car to meet with clients and other outside events.
Other Requirements:
Must hold a valid Driver's License
Dependable transportation
Public Speaking/Language Skills:
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively customers and teammates.
Bilingual in English and Spanish a big plus.
Math Skills:
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
Reasoning Ability:
Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
Computer Skills:
To perform this job successfully, an individual should be proficient in Microsoft Office including Excel, Word and Power Point; follow guidelines on working in BMS (EPIC) for premium efficiency with your team.
About Us
HUB International is a recognized global leader dedicated to helping individuals and
companies navigate risk and manage the complexities of insurance.
Join the HUB team!
Apply today!
Department Account Management & ServiceRequired Experience: 2-5 years of relevant experience Required Travel: NegligibleRequired Education: High school or equivalent
HUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations.
E-Verify Program
We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the recruiting team **********************************. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.
$35k-50k yearly est. Auto-Apply 60d+ ago
Missouri, Kansas City SIU Investigator (27182)
ISG 4.7
Kansas City, MO job
About Us: Insight Service Group (ISG) is a national investigative services firm specializing in cost containment and anti-fraud related services. We are dedicated to maintaining the highest standards of integrity and transparency within our operations. Our Special Investigations Unit (SIU) plays a vital role in identifying and mitigating risks associated with fraud and misconduct.
Job Description:
We are seeking a meticulous and experienced SIU Investigator to join our team. The ideal candidate will be responsible for conducting comprehensive investigations into potential fraud and misconduct. This role involves a variety of investigative tasks aimed at gathering evidence and supporting our commitment to ethical practices.
Key Responsibilities:
Conduct scene recreations to analyze incidents thoroughly.
Assess and document intersection light sequences relevant to investigations.
Obtain both recorded and written statements from witnesses, claimants, and involved parties.
Retrieve necessary documents and materials to support investigations.
Procure notarized affidavits to enhance the credibility of evidence.
Perform wellness checks to ensure the safety and well-being of individuals involved.
Conduct unannounced visits as part of investigative protocols.
Engage in neighborhood and witness canvassing to gather additional information.
Compile detailed reports that include time-stamped photos and/or videos to support findings.
Qualifications
Candidates must have the following qualifications:
Insurance Experience, Worker's Compensation, Auto, Liability, or similar SIU experience.
A reliable vehicle, computer, and cell phone.
A digital video camera with date and time stamp capability.
Be proficient in web-based systems, and ability to write detailed reports.
Ability and willingness to travel as necessary.
Ability to work independently and complete cases successfully with little supervision.
We are hiring employees not subcontractors.
***Current Missouri Private Investigator License or eligible to obtain Private Investigator Agency Employee License Required***
Missouri Agency: 2010013305
$59k-97k yearly est. 12d ago
ESIS ProClaim Representative, A&H
Chubb 4.3
Overland Park, KS job
The Personal Contents Property Adjuster is responsible for managing an inventory of personal property claims related to fire, water, pest infestation, and theft at storage facilities. The role involves reviewing rental agreements, investigating losses (including video surveillance and gate logs), obtaining statements from the facility, insured parties, and witnesses, and validating submitted worksheets of personal property values. The adjuster will manage independent adjusters and experts, interpret policy language to determine coverage and payment, post and evaluate reserves, write coverage letters and reports, and deliver exceptional customer service.
This position reports directly to the Team Leader. The ideal candidate demonstrates initiative, strong prioritization and multitasking abilities, flexibility, and the capacity to meet industry best practices and claim handling requirements in a fast-paced, dynamic environment.
This is a hybrid position, with three days per week in-office.
Key Responsibilities:
Investigate facts of loss, including computerized damage estimation of personal property
Conduct coverage analysis to determine eligibility and identify any exclusions
Draft coverage letters, including disclaimers and Reservation of Rights letters, for distribution to customers
Ensure timely posting of loss and expense reserves; manage claims from assignment to completion, including investigation and coverage interpretation
Review and adhere to client handling instructions
Settle claims promptly and fairly
Maintain data integrity through accurate coding and use of system functions
Demonstrate excellent communication, negotiation, organizational, and analytical skills
Demonstrated project management skills and ability to work independently
Proficiency in Microsoft Office applications (Excel, Word, PowerPoint)
Strong written communication skills, especially in policy interpretation
Excellent customer service abilities
Experience using claims handling systems
Familiarity with property damage estimation tools (e.g., Xactimate)
Adjuster license is advantageous
Prior experience in claims handling is preferred
Positive attitude, collaborative team member, and adaptable to changing environments
The pay range for the role is $57,000 to $83,000. The specific offer will depend on an applicant's skills and other factors. This role may also be eligible to participate in a discretionary annual incentive program. Chubb offers a comprehensive benefits package, more details on which can be found on our careers website. The disclosed pay range estimate may be adjusted for the applicable geographic differential for the location in which the position is filled.
ESIS, a Chubb company, provides claim and risk management services to a wide variety of commercial clients. ESIS' innovative best-in-class approach to program design, integration, and achievement of results aligns with the needs and expectations of our clients' unique risk management needs. With more than 70 years of experience, and offerings in both the U.S. and globally, ESIS provides one of the industry's broadest selections of risk management solutions covering both pre- and post-loss services.
ESIS Specialty continually monitors, measures, and analyzes trends while working closely with clients to identify opportunities to positively impact their program costs. ESIS Specialty applies a balanced approach to claims handling and management and continually refines approach to be sure services are customized, complementary and complete.
$57k-83k yearly Auto-Apply 2d ago
ESIS Senior Claim Representative , AGL
Chubb 4.3
Overland Park, KS job
ESIS is seeking a Senior Claims Representative, Auto/General Liability, to handle commercial claims for our client accounts. The Senior Claims Representative under the direction of the Claims Team Leader, investigates and settles bodily injury claims promptly, equitably and within established best practices guidelines.
Duties include but are not limited to:
Under limited supervision, receives assignments and reviews claim and policy information to provide background for investigation and may determine the extent of the policy's obligation to the insured depending on the line of business.
Contacts, interviews and obtains statements (recorded or in person) from insureds, claimants, witnesses, physicians, attorneys, police officers, etc. to secure necessary claim information.
Depending on line of business, may inspect and appraise damage for property losses or arranges for such appraisal.
Reviews, evaluates and negotiates bodily injury claims of varying severities.
Manages litigation on behalf of clients/insureds.
Evaluates facts supplied by investigation to determine extent of liability of the insured, if any, and extent of the company's obligation to the insured under the policy contract.
Prepares reports on investigation, settlements, denials of claims, individual evaluation of involved parties etc.
Sets reserves within authority limits and recommends reserve changes to Team Leader.
Reviews progress and status of claims with Team Leader and discusses problems and suggested remedial actions.
Prepares and submits to Team Leader unusual or possible undesirable exposures.
Assists Team Leader in developing methods and improvements for handling claims.
Settles claims promptly and equitably.
Obtains releases, proofs of loss or compensation agreements and issues company drafts in payments for claims.
Informs claimants, insureds/customers or attorney of denial of claim when applicable.
5 or more years' experience handling claims as evidenced by career progression within the company or similar organization.
Ability to work independently with limited direction from a Team Leader.
Authoritative technical knowledge of claims handling and claims terminologies.
Superior negotiation skills.
Strong communication and interpersonal skills to be capable of dealing with claimants, customers, insureds, brokers, attorneys etc. in a positive manner concerning losses.
Strong knowledge of the company's products, services, coverages and policy limits, along with a solid understanding of claims best practices.
Commanding knowledge of applicable state and local laws related to line of business handled.
Superior customer service skills.
An applicable resident or designated home state adjuster's license is required for ESIS Field Claims Adjusters. Adjusters that do not fulfill the license requirements will not meet ESIS's employment requirements for handling claims. ESIS supports independent self-study time and will allow up to 4 months to pass the adjuster licensing exam.
$85k-123k yearly est. Auto-Apply 15d ago
ESIS ProClaim Coordinator, A&H
Chubb 4.3
Overland Park, KS job
Efficiently coordinates all cases and claims, ensuring all relevant documents and required information are collected and managed according to each individual claim or policy.
Job Responsibilities:
Provide primary administrative support to the Accident & Health (A&H) team.
Create claims in the claims system based on email notifications; must be comfortable working with PDF forms and shared folders.
Distribute claim-related notifications and documents via email and/or regular mail, and set tasks for case managers.
Respond to customer service calls by providing basic information or directing more complex inquiries to the appropriate case manager.
Communicate any issues affecting departmental efficiency to the Team Leader.
Adapt priorities throughout the day in response to department or team needs.
Demonstrate strong verbal and written communication skills.
Take initiative to support additional phone and non-phone projects as needed by the team.
Collaborate regularly with colleagues to distribute work, streamline processes, and effectively prioritize daily tasks.
QUALIFICATIONS
ABOUT US
Chubb is a world leader in insurance. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.
At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it. Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religious creed, sex, gender, gender identity, gender expression, sexual orientation, marital status, national origin, ancestry, mental and physical disability, medical condition, genetic information, military and veteran status, age, and pregnancy or any other characteristic protected by law. Performance and qualifications are the only basis upon which we hire, assign, promote, compensate, develop and retain employees. Chubb prohibits all unlawful discrimination, harassment and retaliation against any individual who reports discrimination or harassment.
$49k-73k yearly est. 7d ago
Employee Benefits Account Executive
Brown & Brown, Inc. 4.6
Kansas City, MO job
Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown is Seeking an Employee Benefits Account Executive to join our growing team in Kansas City, MO. Assists the Team Leader and acts in a consulting capacity, administers client marketing, renewals and daily service functions. Acquires a knowledge of all phases of the Account Management career track within the Benefits Department.
How You Will Contribute
* All responsibilities that fall within the Account Manager role.
* Proactive development and execution of client benefit strategy.
* Proficient level of compliance, benchmarking, renewal & marketing, reporting & analytics, and able to perform these functions with little guidance from the team lead.
* Independently or in partnership with Team Leader, leads client meetings and presentations.
* Coordinates onboarding of new clients.
* Strong knowledge of and relationships with vendors.
* Delegates tasks, training and onboarding as appropriate.
* Monitors and recommends opportunities for client revenue enhancement.
Licenses and Certifications:
* Must obtain and maintain active Life/Accident and Health Insurance Agent License
Skills & Experience to Be Successful:
* Minimum of 4 year degree or equivalent work experience required
* 5+ years employee benefits experience with a thorough understanding and knowledge of employee benefits
* Proficient with MS Office Suite
* Strong mathematical and analytical skills
* Ability to maintain a high level of confidentiality
* Excellent verbal and written communication skills
* Ability to work independently and make accurate decisions and demonstrate good judgement.
* Detail oriented with excellent organizational skills.
* Must understand basic underwriting principles, the mechanics of self-funded plans and PBM's
* This position may require routine or periodic travel which may require the teammate to drive their own vehicle or a rental vehicle. If required, acceptable results of a Motor Vehicle Record report at the time of hire and periodically thereafter, and maintenance of minimum acceptable insurance coverages are requirements of this position.
Teammate Benefits & Total Well-Being
We go beyond standard benefits, focusing on the total well-being of our teammates, including:
* Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
* Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement
* Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services
* Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more.
Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations.
The Power To Be Yourself
As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, "The Power to Be Yourself".
$65k-97k yearly est. Auto-Apply 8d ago
VP Liability Underwriting Officer
Zurich Na 4.8
Overland Park, KS job
128865 Zurich North America is currently looking for an experienced VP Liability Underwriting Officer. This position reports to the VP Casualty Lines, Underwriting Officer and our preference is for the individual to be located in any of our offices in the United States on a hybrid basis.
The VP Liability Underwriting Officer is a key role responsible for guiding Zurich North America's liability underwriting strategy and execution. This role leads a team of underwriters and is responsible for setting, maintaining, and evolving underwriting standards, guidelines, appetite, and authority levels. The role ensures disciplined underwriting practices and drives portfolio strategy and performance management.
This leader will apply deep liability expertise to develop and implement strategies for our Commercial General Liability and Excess portfolio. Working closely with Global colleagues and Business Unit Heads of Underwriting, this leader will deliver actionable insights, technical underwriting strategies, and pricing approaches that support financial objectives and strengthen portfolio quality.
We are seeking a results-oriented professional with strong influencing skills and the ability to translate data and market trends into clear, executable plans. This leader will be proactive and solutions-oriented, driving modernization of underwriting capabilities through transformation initiatives. They will balance strategic vision with practical execution to deliver measurable impact across the organization.
Key Accountabilities:
+ Shape portfolio performance by defining strategies, identify trends, support pricing adequacy, and drive profitability frameworks
+ Lead the delivery of underwriting direction to enable successful Commercial GL and Excessunderwriting to achieve financial objectives in North America.
+ Drive profitable growth by providing business unit support for developing, implementing and monitoring business unit portfolio strategies.
+ Develop, negotiate and implement strategic operational plans aligned with BU goals; provide input to Commercial GL and Excess underwriting strategies for all North American portfolios with Commercial GL and Excess exposures.
+ Anticipate and assess long-term opportunities and risks associated with external market shifts, looking forward 5+ years.
+ Determine emerging issues relevant to current and future needs and ensure strategies, programs, processes incorporate these insights.
+ Ensure governance and alignment of policy, procedures and operating standards is completed for area of responsibility.
+ Optimize resource allocation and champion products, projects, investments in Commercial GL and Excess that meet business unit needs.
+ Evaluate underwriting activities to identify strategic risks and compliance issues.
+ Lead risk assessment for their area of responsibility and escalate potential issues to higher management.
+ Drives consistency and enhance underwriting standards across the Commercial GL and Excess Lines of Business to maintain or improve underwriting performance.
+ Promote a rigorous underwriting process and procedure monitoring system.
+ Provide effective leadership and management of Underwriting people resources: pursuing active talent management, driving capability development and creating a high-performance culture.
+ Oversees framework for underwriting decisions e.g. authority grants, referrals, technical underwriting reviews.
+ Guide design and implementation of rating and pricing tools and methodologies.
+ Provides strategic underwriting insight for tools development and modernization.
+ Develop and maintains strategic partnerships both internally and externally to advance business objectives.
+ Leads LoB underwriting strategy for product development in collaboration with business units and the Product Management.
+ Drive standardization and simplification of products, processes and tools across the LoB.
+ Identify Commercial GL and Excess training opportunities and assists with facilitation of Commercial GL and Excess training framework.
+ Oversees underwriting engagement with industry and regulatory bodies.
Basic Qualifications:
+ Bachelors Degree and 10 or more years of experience in the Operations area AND
+ Experience working globally or internationally with underwriting partners
+ Supervisory or management experience
PreferredQualifications:
+ CPCU
+ Technical knowledge and multi-level leadership skills reflective of a practitioner who has been operating at a senior underwriting level or manager role
+ Track record of fostering business improvement and delivering change in a complex insurance environment
Your pay at Zurich is based on your role, location, skills, and experience. We follow local laws to ensure fair compensation. You may also be eligible for bonuses and merit increases. If your expectations are above the listed range, we still encourage you to apply-your unique background matters to us.The pay range shown is a national average and may vary by location. The proposed Salary range for this position is $197,800.00 - $324,000.00, with short-term incentive bonus eligibility set at 25%.
We offer competitive pay and comprehensive benefits for employees and their families. [Learn more about Total Rewards here .]
**Why Zurich?**
At Zurich, we value your ideas and experience. We offer growth, inclusion, and a supportive environment-so you can help shape the future of insurance. Zurich North America is a leader in risk management, with over 150 years of expertise and coverage across 25+ industries, including 90% of the Fortune 500 .
Join us for a brighter future-for yourself and our customers.
Zurich in North America does not discriminate based on race, ethnicity, color, religion, national origin, sex, gender expression, gender identity, genetic information, age, disability, protected veteran status, marital status, sexual orientation, pregnancy or other characteristics protected by applicable law. Equal Opportunity Employer disability/vets.
Zurich complies with 18 U.S. Code ยง 1033.
**Please note:** Zurich does not accept unsolicited CVs from agencies. Preferred vendors should use our Recruiting Agency Portal.
Location(s): AM - Rocky Hill, AM - Atlanta, AM - Schaumburg, AM - New York, AM - Overland Park, AM - Chicago, AM - Dallas, AM - Houston, AM - San Francisco, AM - Philadelphia, AM - Boston, AM - Los Angeles
Remote Working: Hybrid
Schedule: Full Time
Employment Sponsorship Offered: No
Linkedin Recruiter Tag: #LI-AK1 #LI-EXECUTIVE #LI-HYBRID
EOE Disability / Veterans
$197.8k-324k yearly 60d+ ago
UA Associate - Middle Markets (Overland Park, KS or Chicago, IL)
Zurich Na 4.8
Overland Park, KS job
129741 Zurich North America is currently hiring an UA Associate to join the Middle Markets team! As an UA Associate, you will support and work closely with experienced Underwriters in the review and analysis of risks. You will enjoy the opportunity to fully apply and hone your research and analytical skills to effectively assess risk and grow your career.
At Zurich North America we acknowledge that work life-balance and flexibility are a priority when it comes to choosing your next career move. Designed with our employees' needs in mind, the ZNA hybrid work model emphasizes flexibility, allowing employees to conduct individual work in their preferred location, while facilitating in-person connections and collaborative activities when meaningful and valuable. While the model provides a high level of flexibility and autonomy, occasional circumstances requiring in-office attendance should be expected.
This is a hybrid work position, however, the candidate selected for this opportunity should be able to report into one of the following North American office locations: Overland Park, KS or Chicago, IL.
In this role you will be responsible for:
+ Reviews, evaluates, and summarizes risk exposures, controls, loss history, and financial condition to aid underwriting decisions around submission acceptance or declination.
+ Follows instructions from Underwriters in areas of policy rating, subjective pricing, policy construction, coverages & exclusions, mandatory forms, etc. to accurately quote and issue policies.
+ Provides account servicing support in collaboration with Underwriter and Manager, with responsibility for end-to-end servicing processes for new business, renewals, and endorsements for basic to moderately complex business and products.
+ Responds to written, verbal telephone inquiries appropriately and on time under close supervision by Underwriter and/or Manager. Working collaboratively with assigned underwriters.
+ Supports Underwriter with broker/agent/distributor/customer interactions by providing basic customer service skills.
Basic Qualifications:
+ Bachelor's degree and no prior experience in the Administrative, Customer Service, Financial Services, Risk Management, or Insurance area OR
+ Zurich Certified Insurance Apprentice, including Associate Degree and no prior experience in the Administrative, Customer Service, Financial Services, Risk Management, or Insurance area OR
+ High School Diploma or Equivalent and 2 or more years of experience in the Administrative, Customer Service, Financial Services, Risk Management, or Insurance area AND
+ Knowledge of data collection and analysis
+ Microsoft Office experience
Preferred Qualifications:
+ Insurance industry knowledge
+ Knowledge of processing, rating and policy management systems used in the insurance industry
+ Strong verbal and written communication skills
+ Superior skills in relationship building, active listening with customers and coworkers
+ Customer service experience
+ Enjoys working with details and providing accurate data in a timely manner
+ Self-directed to meet deadlines
+ Multi-tasking skills
+ 5% Travel
Your pay at Zurich is based on your role, location, skills, and experience. We follow local laws to ensure fair compensation. You may also be eligible for bonuses and merit increases. If your expectations are above the listed range, we still encourage you to apply-your unique background matters to us.
The pay range shown is a national average and may vary by location. For this position, thehourly range is $23.37-$38.22, plus a short-term incentive bonus of 5%
We offer competitive pay and comprehensive benefits for employees and their families. [Learn more about Total Rewards here .]
**Why Zurich?**
At Zurich, we value your ideas and experience. We offer growth, inclusion, and a supportive environment-so you can help shape the future of insurance. Zurich North America is a leader in risk management, with over 150 years of expertise and coverage across 25+ industries, including 90% of the Fortune 500 .
Join us for a brighter future-for yourself and our customers.
Zurich in North America does not discriminate based on race, ethnicity, color, religion, national origin, sex, gender expression, gender identity, genetic information, age, disability, protected veteran status, marital status, sexual orientation, pregnancy or other characteristics protected by applicable law. Equal Opportunity Employer disability/vets.
Zurich complies with 18 U.S. Code ยง 1033.
**Please note:** Zurich does not accept unsolicited CVs from agencies. Preferred vendors should use our Recruiting Agency Portal.
Location(s): Overland Park, KS or Chicago, IL
Remote Working: Hybrid
Schedule: Full Time Employment Sponsorship Offered: No
Linkedin Recruiter Tag: #LI-MM1 #LI-HYBRID
EOE Disability / Veterans
$66k-110k yearly est. 20d ago
UA Associate- Construction Property
Zurich Na 4.8
Overland Park, KS job
130063 Zurich North America is currently hiring a UA Associate to join the Construction Property team! As a UA Associate, you will support and work closely with experienced Underwriters in the review and analysis of risks. You will enjoy the opportunity to fully apply and hone your research and analytical skills to effectively assess risk and grow your career.
At Zurich North America we acknowledge that work life-balance and flexibility are a priority when it comes to choosing your next career move. Designed with our employees' needs in mind, the ZNA hybrid work model emphasizes flexibility, allowing employees to conduct individual work in their preferred location, while facilitating in-person connections and collaborative activities when meaningful and valuable. While the model provides a high level of flexibility and autonomy, occasional circumstances requiring in-office attendance should be expected.
This is a hybrid work position, however, the candidate selected for this opportunity should be able to report into one of the following North American office locations: Chicago, IL, Edina, MN, or Overland Park, KS.
In this role you will be responsible for:
+ Reviews, evaluates, and summarizes risk exposures, controls, loss history, and financial condition to aid underwriting decisions around submission acceptance or declination.
+ Follows instructions from Underwriters in areas of policy rating, subjective pricing, policy construction, coverages & exclusions, mandatory forms, etc. to accurately quote and issue policies.
+ Provides account servicing support in collaboration with Underwriter and Manager, with responsibility for end-to-end servicing processes for new business, renewals, and endorsements for basic to moderately complex business and products.
+ Responds to written, verbal telephone inquiries appropriately and on time under close supervision by Underwriter and/or Manager. Working collaboratively with assigned underwriters.
+ Supports Underwriter with broker/agent/distributor/customer interactions by providing basic customer service skills.
Basic Qualifications:
+ Bachelor's degree and no prior experience in the Administrative, Customer Service, Financial Services, Risk Management, or Insurance area OR
+ Zurich Certified Insurance Apprentice, including Associate Degree and no prior experience in the Administrative, Customer Service, Financial Services, Risk Management, or Insurance area OR
+ High School Diploma or Equivalent and 2 or more years of experience in the Administrative, Customer Service, Financial Services, Risk Management, or Insurance area AND
+ Knowledge of data collection and analysis
+ Microsoft Office experience
Preferred Qualifications:
+ Insurance industry knowledge
+ Knowledge of processing, rating and policy management systems used in the insurance industry
+ Strong verbal and written communication skills
+ Superior skills in relationship building, active listening with customers and coworkers
+ Customer service experience
+ Enjoys working with details and providing accurate data in a timely manner
+ Self-directed to meet deadlines
+ Multi-tasking skills
+ 5% Travel
Your pay at Zurich is based on your role, location, skills, and experience. We follow local laws to ensure fair compensation. You may also be eligible for bonuses and merit increases. If your expectations are above the listed range, we still encourage you to apply-your unique background matters to us.
The pay range shown is a national average and may vary by location. For this position, the salary is $23.80 - $38.94, plus a short-term incentive bonus of 5%.
We offer competitive pay and comprehensive benefits for employees and their families. [Learn more about Total Rewards here .]
**Why Zurich?**
At Zurich, we value your ideas and experience. We offer growth, inclusion, and a supportive environment-so you can help shape the future of insurance. Zurich North America is a leader in risk management, with over 150 years of expertise and coverage across 25+ industries, including 90% of the Fortune 500 .
Join us for a brighter future-for yourself and our customers.
Zurich in North America does not discriminate based on race, ethnicity, color, religion, national origin, sex, gender expression, gender identity, genetic information, age, disability, protected veteran status, marital status, sexual orientation, pregnancy or other characteristics protected by applicable law. Equal Opportunity Employer disability/vets.
Zurich complies with 18 U.S. Code ยง 1033.
**Please note:** Zurich does not accept unsolicited CVs from agencies. Preferred vendors should use our Recruiting Agency Portal.
Location(s): AM - Chicago, AM - Edina, AM - Overland Park
Remote Working: Hybrid
Schedule: Full Time Employment Sponsorship Offered: No
Linkedin Recruiter Tag: #LI-MM1 #LI-HYBRID
EOE Disability / Veterans
$23.8-38.9 hourly 7d ago
Commercial Agency Operations Manager
Brown & Brown 4.6
Overland Park, KS job
Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.
Arrowhead Automotive is looking for a Commercial Agency Operations Manager to join our team. In this position, you will oversee the day-to-day operations, ensuring efficiency and compliance by managing workflows, teammates, and resources. The key responsibilities for this position will include optimizing processes, implementing strategic initiatives, and providing training and support.
Arrowhead Automotive is a division of Brown & Brown Insurance, the sixth largest insurance broker in the U.S. We have been a market leader in providing insurance products and services to automotive industry businesses for over 30 years. Our specialized approach offers access to business insurance programs via our program administrator Arrowhead General Insurance Agency, Inc. in addition to our extensive portfolio of various insurance carriers.
Arrowhead Automotive offers a benefits and compensation package that meets today's most important needs and includes:
A challenging and stimulating career that provides growth and development.
Group medical, dental, vision, life, and disability benefits.
Paid time off and a 401(k) retirement plan as well as an Employee Stock Purchase Plan that allows our employees to purchase Brown & Brown stock at a discounted rate.
A hybrid work environment is available with this position.
If you want to be part of a growing organization that is energetic and driven, contact us today.
JOB DUTIES:
Manages the agency's day-to-day functions to ensure smooth and efficient workflows, including but not limited to: Agency Licensing Liaison, Agency Management System/IT Liaison, coordinating carrier appointments, and handling Agency Management System reporting, commissions, updates, and workflows
Oversees mailroom operations and service-related activities handled by the ResourcePro Team.
Develops and implements strategies and new processes to improve efficiency, accuracy, and customer service, while reducing costs.
Ensures compliance with established agency workflows to maintain data accuracy and quality control.
Collaborates with leadership to implement strategic initiatives, operational plans, and standard operating procedures (SOPs).
Analyzes performance metrics and data to identify areas for improvement and implement solutions.
Manages the Training and Client Services Manager and Operations Specialist.
Other duties as assigned.
REQUIREMENTS:
Bachelor's degree and at least three to five years related experience in the insurance industry and/or an equivalent combination of education and experience.
Three to five years experience in a supervisory role is preferred.
Strong leadership, analytical, and communication skills.
High level of organizational ability and attention to detail.
Able to manage multiple priorities and complete tasks and assignments in the required timeframes.
Excellent customer service skills.
Excellent written and oral communication skills.
Possess a high level of motivation to achieve necessary involvement within a team.
Knowledge of a multi-line Property and Casualty coverage and products.
Broad understanding of insurance policy, forms, and applications.
Insurance agency experience preferred.
Experience with an agency management system preferred.
Property and Casualty Insurance License (required within 90 days of hire).
For more information about Arrowhead Automotive, please visit our website at ********************
Teammate Benefits & Total Well-Being
We go beyond standard benefits, focusing on the total well-being of our teammates, including:
Health Benefits
: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
Financial Benefits
: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement
Mental Health & Wellness
: Free Mental Health & Enhanced Advocacy Services
Beyond Benefits
: Paid Time Off, Holidays, Preferred Partner Discounts and more.
Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations.
The Power To Be Yourself
As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, โThe Power to Be Yourselfโ.
$48k-75k yearly est. Auto-Apply 7d ago
Senior Underwriter, Construction Surety
Chubb 4.3
Overland Park, KS job
Our Construction Surety team is seeking a dynamic and experienced Senior Underwriter. As a leading global insurance provider, we pride ourselves on our commitment to excellence and innovation in the surety sector. In this critical role, you will leverage your expertise in underwriting and your knowledge of the construction industry to assess risk and develop tailored surety solutions for our clients.
Duties may include but are not limited to:
Marketing and prospecting for new business, primarily through travelling throughout the assigned territory. Travel expectations 10-25% with flexible territory options.
Documents the underwriting files.
Determines terms and conditions and complex rating plans.
Handles more complex files and portfolios.
Guides and mentors junior staff.
Education & Experience:
3+ years surety underwriting experience.
Bachelor's degree in accounting, finance, economics, or marketing preferred.
Achieved or working towards achieving the AFSB (Associates in Fidelity and Surety Bonding) designation is preferred.
Critical Competencies:
Fundamental Surety Underwriting:
Ability to underwrite surety credits which generate a profit for the Company while meeting the needs of the customer.
Risk Assessment:
Ability to identify risk exposures, analyze contracts and bond forms. Ability to analyze and differentiate risks on an account specific basis. Manage underwriting meetings with customers to understand operations and internal controls.
Financial proficiency:
Sophisticated understanding of financial statements and ratios used in surety underwriting. Understanding of the impact of underwriting decisions on company results. Ability to understand credit risk.
Actuarial fundamentals:
Ability to understand loss trends, loss triangles, and ratemaking. Ability to quantify risk based on experience history and forecasting methods.
Marketing and communications:
Ability to build relationships, internally and externally, to grow the book of business to achieve bottom line profitability for the Company. Ability to make presentations and communicate articulately. Ability to base communications on strategic thinking. Ability to manage producer strategy.
Technological proficiency:
Ability to use systems and software programs needed to conduct daily business.
$87k-114k yearly est. Auto-Apply 60d+ ago
Account Administrator, Commercial Lines
Hub International Insurance 4.8
Hub International Insurance job in Kansas City, MO
Primary Role:
As an entry level Commercial Lines Account Administrator, you will be responsible for assisting Account Managers, Account Executives and Risk Consultants with the servicing of assigned Commercial Lines accounts in accordance with the practices, policies, and procedures of the Company.
Duties and Responsibilities:
Coordinate the servicing of assigned accounts with the Account Manager
Enter data as required by insurance company automation systems
Provide support to the Account Manager on pre-renewal processes
Handle correspondence and the clerical processing of accounts including applications and computer input of each account
Process certificate of insurance requests as needed
Help track cancellation/reinstatement system for commercial accounts
Responsible for developing complete familiarity with all forms and paperwork including their intent and purpose
Conduct business from a professional standpoint and willingness to learn
Prepare invoices, transmittals, ID cards, certificates of insurance, binders, and cancellation forms as required.
Review and process change requests in the broker management system
Prepare policies for policy check and delivery to clients
Maintain an accurate suspense system on all items that require a response
Responsible for scanning/electronic filing of communications and documents
Input/maintain data on account management system and ancillary systems as required
Other responsibilities as assigned by Account Manager
Attends industry related continuing education training and courses.
Follow HUB Broker Standards
Key Competencies:
To perform the job successfully, an individual should demonstrate the following competencies:
Team Work - Supports all organizational departments in a collaborative effort for everyone to succeed.
Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.
Initiative - Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed.
Quality Management - Demonstrates attention to detail.
Project Management - Ability to work with a team and adhere to deadlines
Qualification Requirements:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Experience and Education
3 Years of administrator related work experience (Insurance Industry experience preferred)
High School diploma or equivalent
Bachelor's degree preferred
Active Property & Casualty license (MO) or must obtain within 120 days of employment
Physical Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; sit and use hands to finger, handle, or feel. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include Close vision and Distance vision. Some travel required by car to meet with clients and other outside events.
Other Requirements:
Must hold a valid Driver's License
Dependable transportation
Communication/Language Skills:
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively customers and teammates.
Bilingual in English and Spanish a big plus.
Math Skills:
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
Reasoning Ability:
Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
Computer Skills:
To perform this job successfully, an individual should be proficient in Microsoft Office including Excel, Word and Power Point; follow guidelines on working in BMS (EPIC) for premium efficiency with your team
About Us
HUB International is a recognized global leader dedicated to helping individuals and companies navigate risk and manage the complexities of insurance.
Join the HUB team!
Apply today!
Department Account Management & ServiceRequired Experience: 1-2 years of relevant experience Required Travel: NegligibleRequired Education: High school or equivalent
HUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations.
E-Verify Program
We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the recruiting team **********************************. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.
$35k-43k yearly est. Auto-Apply 28d ago
UA Analyst - MM, Complex Casualty
Zurich Na 4.8
Overland Park, KS job
129746 Zurich North America is hiring a UA Analyst - Middle Market to join our team in our Chicago, IL, Schaumburg HQ or Overland Park, KS office. This role offers an opportunity to apply and strengthen your research and analytical skills while supporting Loss Sensitive underwriters across multiple lines of business with varying levels of complexity.
While this role is located at our Chicago, IL, Schaumburg HQ or Overland Park, KS office, this position follows a hybrid schedule with 3 inโoffice days per week. You will work with your manager to set a flexible schedule that supports both you and our Middle Market team.
Responsibilities:
+ Analyze risk exposures by reviewing risk controls, loss history, financial condition, and other key information to support underwriting decisions regarding submission acceptance or declination. May execute underwriting actions within established risk appetite.
+ Assist underwriters by evaluating and recommending inputs related to policy rating, pricing, policy construction, coverages, exclusions, and required forms to ensure accurate quoting and issuance. Execute tasks according to standard operating procedures (SOPs).
+ Proactively identify information needs, seeking alternative and relevant data sources through underwriting tools to improve risk understanding. Track contingencies, issue binders and endorsements, invoice as needed, and coordinate with internal service units (e.g., rating, billing).
+ Maintain electronic file documentation, ensuring accuracy, regulatory compliance, and auditโready condition.
+ Lead account servicing activities-both independently and in partnership with underwriters-for new business, renewals, and endorsements on more complex accounts.
+ Engage with brokers, agents, distributors, and customers, conducting planned and well-prepared interactions and onโsite visits related to servicing matters. Build strong working relationships across internal teams and with broker partners.
+ Support and mentor team members by providing coaching, problem-solving assistance on complex transactions, and context behind solutions to aid development.
+ Participate in special projects as assigned.
Required Qualifications:
+ Bachelor's degree and 2+ years of experience in Insurance, Underwriting, or Market FacingOR
+ Zurich Certified Insurance Apprentice (with Associates Degree) and 2+ years of experience OR
+ High School Diploma or equivalent and 4+ years of experience in Insurance, Underwriting, or Market FacingAND
+ Knowledge of the insurance industry and regulatory environment
+ Experience in data collection and analysis
+ Experience with insurance processing, rating, and policy management systems
+ Customer service background
+ Problem-solving experience
+ Experience servicing portfolios across multiple lines of business
+ Proficiency with Microsoft Office
Preferred Qualifications:
+ Agility and adaptability
+ Strong critical, conceptual, and abstract thinking skills
+ Broad insurance industry knowledge, including philosophy and techniques
+ Foundational understanding of coverage and rating concepts, rating plans, and regulations for Loss Sensitive programs
+ High attention to detail for data preparation, data hygiene, and initial risk analysis
+ Strong communication (verbal/written) and active listening skills
+ Basic-Intermediate Excel skills (sorting, filtering, formulas, pivot tables)
+ Working knowledge of insurance processing, rating, and policy systems
Your pay at Zurich is based on your role, location, skills, and experience. We follow local laws to ensure fair compensation. You may also be eligible for bonuses and merit increases. If your expectations are above the listed range, we still encourage you to apply-your unique background matters to us.The pay range shown is a national average and may vary by location. The proposed Salary range for this position is $53,400.00 - $87,500.00, with short-term incentive bonus eligibility set at 10%.
We offer competitive pay and comprehensive benefits for employees and their families. [Learn more about Total Rewards here .]
**Why Zurich?**
At Zurich, we value your ideas and experience. We offer growth, inclusion, and a supportive environment-so you can help shape the future of insurance. Zurich North America is a leader in risk management, with over 150 years of expertise and coverage across 25+ industries, including 90% of the Fortune 500 .
Join us for a brighter future-for yourself and our customers.
Zurich in North America does not discriminate based on race, ethnicity, color, religion, national origin, sex, gender expression, gender identity, genetic information, age, disability, protected veteran status, marital status, sexual orientation, pregnancy or other characteristics protected by applicable law. Equal Opportunity Employer disability/vets.
Zurich complies with 18 U.S. Code ยง 1033.
**Please note:** Zurich does not accept unsolicited CVs from agencies. Preferred vendors should use our Recruiting Agency Portal.
Location(s): AM - Chicago, AM - Schaumburg, AM - Overland Park
Remote Working: Hybrid
Schedule: Full Time
Employment Sponsorship Offered: No
Linkedin Recruiter Tag: #LI-JR1 #LI-ASSOCIATE #LI-HYBRID
EOE Disability / Veterans
$53.4k-87.5k yearly 9d ago
ESIS Claims Team Leader, AGL
Chubb 4.3
Overland Park, KS job
KEY OBJECTIVE:
Supervises and directs the activities of Claims Representatives in the investigation and settlement of claims to assure prompt, efficient and fair claims services.
MAJOR DUTIES & RESPONSIBILITIES:
Reviews initial notice of claim, determines extent and validity of coverage, and screens for qualification for flow process. Determines measures to be taken in absence of coverage or questionable cases.
Assigns work to subordinate Claims Representatives. Determines and delegates settlement authority to Claims Reps, in conjunction with Claim Vice President or Unit Manager. Retains higher settlement authority beyond scope of subordinates; may directly settle such cases. Refers cases beyond scope of authority to Unit Managers.
Supervises investigations, and oversees settlement or disposition of claims by assuring prompt contact of insureds and claimants, timely investigation, and equitable settlement.
Establishes loss reserves to reflect probable Company obligation; and reviews and modifies reserves as necessary.
May directly settle claims, depending on office size, territory, and workload. Evaluates work of subordinate Claims Reps on open cases, or at periodic intervals. Provides direction and counsel by identifying areas of improvement needed.
Initiates proceedings for subrogation or recovery. On cases in suit, contacts and directs the activities of Claims Attorney. Negotiates and authorizes settlement.
Participates in human resources processes affecting subordinates in assigned unit, conducts Performance Evaluations, implements training and development. Participates in salary administration process. Responsible for recruitment and staffing of unit as vacancies occur.
High level of technical claims knowledge and competence as evidenced by a minimum of 7 years claims handling experience.
Multiple jurisdictional claims handling experience with the requisite Adjuster Licenses desired
Ability to plan, organize and implement general business and personnel management practices as evidenced by successful completion of management and technical programs, completion of college level curriculum or equivalent related practical work experience.
Ability to lead change by addressing points of resistance at the team and/or individual level. The ability to independently evaluate and implement claims management Best practices through coaching, training and mentoring.
Demonstrates an understanding of team building theory and the techniques of continuous quality improvement and how they apply to ongoing activities.
Strong leadership skills including the ability to coach, develop and lead team members towards successful attainment of goals and objectives
Excellent communication, negotiation and interpersonal skills to effectively interact with all levels of an organization both internal and external.
Strong analytical and problem solving ability.
Demonstrated ability to provide consistent superior service to customers.
Act as a role model for the unit or office, taking on the work that others avoid and holding self and others accountable for high personal standards.
ESIS, a Chubb company, provides claim and risk management services to a wide variety of commercial clients. ESIS' innovative best-in-class approach to program design, integration, and achievement of results aligns with the needs and expectations of our clients' unique risk management needs. With more than 70 years of experience, and offerings in both the U.S. and globally, ESIS provides one of the industry's broadest selections of risk management solutions covering both pre- a
$56k-92k yearly est. Auto-Apply 60d+ ago
Kansas, Kansas City SIU Investigator PT (28439)
ISG 4.7
Kansas City, KS job
About Us: Insight Service Group (ISG) is a national investigative services firm specializing in cost containment and anti-fraud related services. We are dedicated to maintaining the highest standards of integrity and transparency within our operations. Our Special Investigations Unit (SIU) plays a vital role in identifying and mitigating risks associated with fraud and misconduct.
Job Description:
We are seeking a meticulous and experienced SIU Investigator to join our team. The ideal candidate will be responsible for conducting comprehensive investigations into potential fraud and misconduct. This role involves a variety of investigative tasks aimed at gathering evidence and supporting our commitment to ethical practices.
Key Responsibilities:
Analytical Skills: Ability to analyze data, reports, and evidence.
Attention to Detail: Precision in examining documents and facts.
Communication Skills: Strong written and verbal skills for reporting findings and testifying in court.
Technical Proficiency: Familiarity with investigative tools and software.
Problem-Solving Skills: Ability to think critically and develop strategies for investigations.
Scene Recreation: Conduct scene recreations to analyze incidents thoroughly.
Light Sequence Assessment: Assess and document intersection light sequences relevant to investigations.
Statement Collection: Obtain both recorded and written statements from witnesses, claimants, and involved parties.
Document Retrieval: Retrieve necessary documents and materials to support investigations.
Affidavit Procurement: Procure notarized affidavits to enhance the credibility of evidence.
Wellness Checks: Perform wellness checks to ensure the safety and well-being of individuals involved.
Unannounced Visits: Conduct unannounced visits as part of investigative protocols.
Canvassing: Engage in neighborhood and witness canvassing to gather additional information.
Report Compilation: Compile detailed reports that include time-stamped photos and/or videos to support findings.
Qualifications
Candidates must have the following qualifications:
Insurance Experience: Background in insurance, including workers' compensation, auto, liability, or similar SIU experience.
Reliable Equipment: Access to a reliable vehicle, computer, and cell phone for investigative purposes.
Digital Video Capability: Proficiency in using a digital video camera with date and time stamp capability for documentation.
Web-Based Systems: Familiarity with web-based systems and the ability to write detailed reports.
Travel Flexibility: Ability and willingness to travel as necessary for investigations.
Independent Work: Ability to work independently and complete cases successfully with little supervision.
We are hiring employees not subcontractors.
***Must be eligible for a Private Detective Employee License or willing to transfer a current employee license to ISG***
Agency A-5065
$60k-99k yearly est. 12d ago
VP, Commercial Insurance Manager
Chubb 4.3
Overland Park, KS job
We are seeking a Commercial Insurance Manager to oversee the profitable growth of the Commercial Insurance portfolio, while cultivating both internal and external relationships, within the Overland Park KS branch. This role is accountable for the Commercial Insurance underwriting operations and results, with a strong focus on driving new business production and retention efforts. The Overland Park branch manages a Commercial Insurance Gross Written Premium (GWP) exceeding $150 million, with a diverse portfolio inclusive of Manufacturing, Wholesale, Food, Wood, Financial Services, Technology, Life Sciences, Climate Tech, and Energy.
The geographic scope of this position encompasses distribution partners that are appointed throughout Missouri and Kansas. The Commercial Insurance Manager will lead underwriting and marketing initiatives through a team of direct reports, as well as core resources across the Midwest Region, to engage with agents, brokers, and clients appointed through the Overland Park branch.
Specific responsibilities include:
Portfolio Management responsibility for managing Chubb's Commercial Insurance field business within the Overland Park branch, inclusive of the P&C customer groups, Financial Lines, and other Commercial Specialties.
P&L Accountability: Responsible for premium, profitability, growth, retention, and expense plans/results for Commercial Insurance P&C business.
Grow Specialties lines of business: Drive growth of Multinational, Environmental, A&H, Marine and Financials lines through effective collaboration, marketing, targeting, and cross-sell execution.
Underwriting Strategy Execution: Manages execution of new and renewal underwriting strategy for local underwriters and in tandem with remote resources. Oversee workflows, staffing resources, and appropriate application of technology to ensure efficient, cost-effective field operation.
Serve as a technical underwriting resource through underwriting authority management referral activities and self-audit procedures, coordinating these efforts with Home Office/Product and Segment leaders.
Corporate Underwriting Audit: Monitors underwriting quality and achieves Satisfactory score with underwriting authority violation below the allowed threshold..
Marketing Strategy and Execution: Works closely with Field Operations on development and execution of marketing strategy and coordinates marketing and production activities within assigned branch for the entire portfolio of CI business.
Expense Administration: Collaborate with Midwest Regional manager and WHS to ensure effective expense administration for assigned branches.
Staff Development and Staff Administration: Accountable for new hire onboarding, training and developing, succession planning, culture of inclusion, coaching and mentoring, and retention of staff.
8+ years Multi-line underwriting experience with a strong understanding of P&C lines of business, industry practices, products and appetite
Strong understanding of field distribution plant (broker, regional, independent agents)
Strong people management skills
Strong technical/underwriting leadership skills to manage a team of multiline commercial underwriters
Advanced marketing and sales skills
Builds Strategic Relationships
Drives Customer Focus
Demonstrates Agility
Drives Execution
Exerts Operational Decision Making
Exhibits Skillful Communication
$92k-126k yearly est. Auto-Apply 60d+ ago
ESIS ProClaim Coordinator, A&H
Chubb 4.3
Overland Park, KS job
Efficiently coordinates all cases and claims, ensuring all relevant documents and required information are collected and managed according to each individual claim or policy.
Job Responsibilities:
Provide primary administrative support to the Accident & Health (A&H) team.
Create claims in the claims system based on email notifications; must be comfortable working with PDF forms and shared folders.
Distribute claim-related notifications and documents via email and/or regular mail, and set tasks for case managers.
Respond to customer service calls by providing basic information or directing more complex inquiries to the appropriate case manager.
Communicate any issues affecting departmental efficiency to the Team Leader.
Adapt priorities throughout the day in response to department or team needs.
Demonstrate strong verbal and written communication skills.
Take initiative to support additional phone and non-phone projects as needed by the team.
Collaborate regularly with colleagues to distribute work, streamline processes, and effectively prioritize daily tasks.
High school diploma or GED required
Strong verbal and written communication skills
Ability to work effectively as part of a team and independently resolve issues in situations with limited guidance
Reliable and well-organized
1-2 years of prior office experience preferred
Experience in an inbound call center is a plus
Familiarity with insurance industry is a plus
Proficiency in Microsoft Office (Word and Excel), including the ability to open and review documents
Strong multitasking abilities
Excellent telephone communication and customer service skills
The pay range for the role is $46,000 to $64,000. The specific offer will depend on an applicant's skills and other factors. This role may also be eligible to participate in a discretionary annual incentive program. Chubb offers a comprehensive benefits package, more details on which can be found on our careers website. The disclosed pay range estimate may be adjusted for the applicable geographic differential for the location in which the position is filled.
ESIS, a Chubb company, provides claim and risk management services to a wide variety of commercial clients. ESIS' innovative best-in-class approach to program design, integration, and achievement of results aligns with the needs and expectations of our clients' unique risk management needs. With more than 70 years of experience, and offerings in both the U.S. and globally, ESIS provides one of the industry's broadest selections of risk management solutions covering both pre- and post-loss services.
ESIS Specialty continually monitors, measures, and analyzes trends while working closely with clients to identify opportunities to positively impact their program costs. ESIS Specialty applies a balanced approach to claims handling and management and continually refines approach to be sure services are customized, complementary and complete.
$46k-64k yearly Auto-Apply 9d ago
Senior Risk Consultant
Hub International Insurance 4.8
Hub International Insurance job in Kansas City, MO
ABOUT US
At HUB International, we are a team of entrepreneurs. We believe in empowering our clients, and we do so by protecting businesses and individuals in our local communities. We help businesses evaluate their risks and develop solutions tailored to their needs. We believe in empowering our employees. As a global firm, we offer employees resources in both technology and industry expertise, but we still maintain the local flavor of our offices. Our structure enables our teams to maintain their own unique, regional culture while leveraging support and resources from our corporate centers of excellence.
HUB is one of the largest global insurance and employee benefits broker, providing a boundaryless array of property, casualty, risk management, life and health, employee benefits, investment and wealth management products and services. With over 20,000 employees in more than 600 offices throughout North America, HUB has grown substantially, in part due to our industry leading success in mergers and acquisitions.
HUB's Vision: To be everywhere risk exists - today and tomorrow. Helping protect what matters most.
HUB's Mission: To protect and support the aspirations of individuals, families, and businesses. To empower our employees to learn, grow and make a difference in their communities.
HUB's Values: Entrepreneurship. Integrity. Teamwork. Accountability. Service.
Our Value Proposition: We advise businesses and individuals on how to reach their goals.
When you partner with us, you're at the center of a vast network of risk, insurance, employee benefits, retirement and wealth management specialists that bring clarity to a changing world with tailored solutions and unrelenting advocacy.
So you're ready for tomorrow.
Role Summary:
The Senior Risk Consultant Risk Services is responsible for staff and/or technical practice leadership responsible for providing management and coordination of the company's Risk Services staff and program within the regions in which they are assigned to oversee.
Primary Responsibilities:
The Senior Risk Consultant will develop risk reduction strategies and provide direct consulting to clients. The successful candidate will implement safety, regulatory, and best practice risk reduction programs to improve risk performance. The primary responsibilities include:
Provide a high level of service to clients throughout the region
Work collaboratively with fellow HUB risk consultants to ensure client needs are met
Consult with clients to understand risk management needs and objectives
Advise clients on best practices in risk mitigation and safety management strategies
Support the Implementation of risk management and safety best practices using generally accepted project management and consulting practices
Support client acquisition and retention activities
Conduct management and employee training sessions for clients as needed
Conduct loss analysis & trending to identify client focus areas
Perform audits and assessments at client sites
Develop and submit clear, concise, and timely reports/correspondence documenting all activities
Develop/manage relationships with insurance carrier and vendor partners
Provide oversight of insurance carrier loss control activities
Provide support to the sales and service teams in the region
Contribute to special projects as required
Required Experience
Key Requirements:
Ideally 10 years' experience as a safety/risk/loss control consultant in the insurance broker or carrier environments, or in a role primarily dedicated to safety and health.
Associates or Bachelor's Degree in Occupational Safety or related discipline
Completion of ARM and CSP or similar professional designations is desirable
Strong knowledge in general industry and/or construction OSHA and DOT/FMCSA requirements is desirable
Experience evaluating property risk is desirable
Knowledge of claims management processes and workers compensation
Excellent written and verbal communication skills
High degree of self-motivation and discipline
Ability to travel and work beyond normally scheduled workweek as necessary
Compensation & Benefits:
HUB will offer a competitive compensation & benefits package commensurate with the candidate's abilities.
Required Overnight Travel: Up to 25%
JOIN OUR TEAM
Do you believe in the power of innovation, collaboration, and transformation? Do you thrive in a supportive and client focused work environment? Are you looking for an opportunity to help build and drive change in a rapidly growing and evolving organization? When you join HUB, you will be part of a community of learners and doers focused on helping our leaders maximize the potential of their employees.
Department Risk Management & Loss ControlRequired Experience: 7-10 years of relevant experience Required Travel: Up to 25%Required Education: Bachelor's degree (4-year degree)
HUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations.
E-Verify Program
We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the recruiting team **********************************. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.
$89k-116k yearly est. Auto-Apply 60d+ ago
Underwriting Specialist OR Executive Underwriter - Excess Casualty
Zurich Na 4.8
Overland Park, KS job
128381 Zurich is currently looking to hire an experienced Underwriting Specialist OR Executive Underwriter - Excess Casualty to join our growing Construction team! We are open to hiring an experienced Underwriter in one of the following locations: Chicago, IL, Overland Park, KS, Pittsburgh, PA, Independence, OH or Minneapolis, MN. While we are open one of these locations, you will have the flexibility to work on a hybrid basis. You will partner with your manager to set a flexible work schedule that supports you, our customers, and our brokers and agents. This role will require you to be visible in the marketplace to meet with our agents and brokers and be in the office/market three days per week.
The ideal candidate with have a background in Excess Casualty and/or Construction.
This role will be filled at either an Underwriting Specialist OR Executive Underwriter. The hiring manager will determine the appropriate level based upon the selected applicant's experience and skillset relative to the qualifications listed for this position.
What you can expect in an Underwriting position at Zurich:
+ You will develop and maintain relationships with broker partners and customers in the Construction industry in support of business objectives
+ You will leverage your casualty underwriting acumen across risk assessment, exposure evaluation and pricing to generate and maintain a profitable book of new and renewal business
+ You will work collaboratively across business units including but not limited to; claims, finance, risk engineering, actuary, and technical underwriting while gaining extensive knowledge in a growing and innovative industry
+ You will be empowered to use your market facing, negotiation and interpersonal skills to grow and develop relationships with preferred distribution partners in an assigned territory
In this role you will be responsible for:
+ Underwriting and pricing a solid renewal book.
+ Identifying and analyzing new growth opportunities.
+ Ensuring that accounts are qualified, meet with the organization's appetite and are balanced with sound business opportunity.
+ Making agent/broker/customer and on-sight calls with a planned and well-prepared purpose.
+ Overseeing negotiations of Terms & Conditions and closing deals.
+ Ensuring cross-sell within areas of responsibility to increase product density with the Zurich customer.
Underwriting Specialist Basic Qualifications:
+ High School Diploma or Equivalent and 3 or more years of experience in the Underwriting or Market Facing area.OR
+ High School Diploma or Equivalent and 6 or more years of experience in the Claims or Underwriting Support area OR
+ Zurich Certified Insurance Apprentice including an Associate Degree and 1 or more years of experience in the Underwriting or Market Facing area OR
+ Zurich Certified Insurance Apprentice including an Associate Degree and 4 or more years of experience in the Claims or Underwriting Support area AND
+ Knowledge of line/s of business and the legal and regulatory guidelines
+ Knowledge of time restraints for quotes on new and renewal business
+ Experience with Microsoft Office
OR
Executive Underwriter Basic Qualifications:
+ High School Diploma or Equivalent and 5 or more years of experience in the Underwriting or Market Facing area.OR
+ High School Diploma or Equivalent and 10 or more years of experience in the Claims or Underwriting Support area OR
+ Zurich Certified Insurance Apprentice including an Associate Degree and 3 or more years of experience in the Underwriting or Market Facing area OR
+ Zurich Certified Insurance Apprentice including an Associate Degree and 8 or more years of experience in the Claims or Underwriting Support area AND
+ Knowledge of line/s of business and the legal and regulatory guidelines
+ Knowledge of time restraints for quotes on new and renewal business
+ Experience with Microsoft Office
Preferred Qualifications:
+ Bachelor's Degree
+ Strong verbal and written communication skills
At Zurich, compensation for roles is influenced by a variety of factors, including but not limited to the specific office location, role, skill set, and level of experience. In compliance with local laws, Zurich commits to providing a fair and reasonable compensation range for each role. For more information about our Total Rewards, please clickhere (****************************************** . Additional rewards may encompass short-term incentive bonuses and merit increases. We encourage candidates with salary expectations beyond the provided range to apply as they will be considered based on their experience, skills, and education.
The compensation indicated represents a nationwide market range and has not been adjusted for geographic differentials pertaining to the location where the position may be filled.The combined salary range for this position is $75,000.00 - $165,000.00. The proposed salary range for the Underwriting Specialistis $75,000.00 - $125,000.00, with short-term incentive bonus eligibility set at 10%. The proposed salary range for the Executive Underwriteris $98,500.00 - $165,000.00, with short-term incentive bonus eligibility set at 15%.
As an insurance company, Zurich is subject to 18 U.S. Code ยง 1033.
A future with Zurich. What can go right when you apply at Zurich?
Now is the time to move forward and make a difference. At Zurich, we want you to share your unique perspectives, experiences and ideas so we can grow and drive sustainable change together. As part of a leading global organization, Zurich North America has over 150 years of experience managing risk and supporting resilience. Today, Zurich North America is a leading provider of commercial property-casualty insurance solutions and a wide range of risk management products and services for businesses and individuals. We serve more than 25 industries, from agriculture to technology, and we insure 90% of the Fortune 500 . Our growth strategy is not limited to our business. As an employer, we strive to provide ongoing career development opportunities, and we foster an environment where voices are diverse, behaviors are inclusive, actions drive equity, and our people feel a sense of belonging. Be a part of the next evolution of the insurance industry. Join us in building a brighter future for our colleagues, our customers and the communities we serve. Zurich maintains a comprehensive employee benefits package for employees as well as eligible dependents and competitive compensation. Please clickhere (********************************* to learn more.
Zurich in North America is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
Zurich does not accept unsolicited resumes from search firms or employment agencies. Any unsolicited resume will become the property of Zurich American Insurance. If you are a preferred vendor, please use our Recruiting Agency Portal for resume submission.
Location(s): AM - Chicago, AM - Overland Park, AM - Pittsburgh, AM - Minneapolis, AM - Independence
Remote Working: Hybrid
Schedule: Full Time
Employment Sponsorship Offered: No
Linkedin Recruiter Tag: #LI-JR1 #LI-ASSOCIATE #LI-HYBRID
EOE Disability / Veterans