HUB International jobs in Saint Louis, MO - 25 jobs

Primary Role: The Commercial Lines Account Manager works collaboratively with the Risk Consultants and Account Executives managing a book of business. Coordinates and provides day-to-day service for property/casualty clients by maintaining client relationships, supporting client retention, maintaining strong carrier relationships and understanding client needs. Serves as day to day contact and provides resolution for client questions and issues. Duties and Responsibilities: Manages a book of insurance business, while acting with a high degree of independent discretion, autonomy, and decision-making Provides professional, courteous service to our clients, carrier representatives, underwriters, business partners, and HUB colleagues, resulting in a rate of account retention that meets or exceeds expectations Provides a high level of support to Risk Consultants in obtaining, maintaining, and expanding business May also be responsible for account rounding and in accordance with standard practices, policies, and procedures Works closely with Risk Consultants and other HUB personnel on all aspects of client service, marketing, and renewal while adhering to HUB Broker Standards Oversees the preparation and implementation of all transactions, paperwork, and internal processing for assigned accounts Acquires understanding of clients' insurance objectives and critically analyzes and compares insurance plans to determine suitability. Stays abreast of changes in the insurance industry and other external conditions that may impact their clients Makes appropriate recommendations to clients in response to those changes Acts as liaison between clients and insurance carriers to resolve escalated complex service issues that require policy interpretation and experience based judgment to resolve. May also negotiate with underwriters and carriers Troubleshoots billing issues Responsible for overall retention of accounts in assigned book of business Organizes client meetings when necessary Appropriately documents conversations with clients and carrier representatives and updates all HUB computer systems and broker management system when necessary. Ensures the accuracy of data in those systems Prepares reports for management as required Oversees functions performed by Account Administrators as required. Supports, mentors, and trains Account Administrators, as necessary. Attends industry related continuing education training and courses. Performs other duties and projects as assigned. Key Competencies: To perform the job successfully, an individual should demonstrate the following competencies: Team Work - Supports all organizational departments in a collaborative effort for everyone to succeed. Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information. Initiative - Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed. Quality Management - Demonstrates attention to detail. Project Management - Ability to lead and contribute team and adhere to deadlines Qualification Requirements: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Experience and Education At least 3 years of experience in an Account Manager/Account Administrator role in insurance environment. High School Diploma Bachelor's degree preferred but not required P&C License required or able to obtain within 120 days from hire Advanced professional designation preferred or in progress (e.g. CISR, AAI, ARM, CIC, CPCU) Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; sit and use hands to finger, handle, or feel. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include Close vision and Distance vision. Some travel required by car to meet with clients and other outside events. Other Requirements: Must hold a valid Driver's License Dependable transportation Public Speaking/Language Skills: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively customers and teammates. Bilingual in English and Spanish a big plus. Math Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Reasoning Ability: Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. Computer Skills: To perform this job successfully, an individual should be proficient in Microsoft Office including Excel, Word and Power Point; follow guidelines on working in BMS (EPIC) for premium efficiency with your team. About Us HUB International is a recognized global leader dedicated to helping individuals and companies navigate risk and manage the complexities of insurance. Join the HUB team! Apply today! Department Account Management & ServiceRequired Experience: 2-5 years of relevant experience Required Travel: NegligibleRequired Education: High school or equivalent HUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations. E-Verify Program We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the recruiting team **********************************. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.

Chubb's Personal Risk Services Operations Division provides industry leading service to clients, agents, and internal business partners. The Chubb Customer Center (CCC) is an Operations team that directly manages the personal insurance needs of successful individuals and families on behalf of enrolled agency partners countrywide. We are currently seeking an experienced and self-motivated Personal Lines Account Executive to work in a fast-paced agency environment. Account executives are licensed agents supporting PRS' growth and retention by counseling successful individuals and families on their insurance coverage. This role focuses on delivering exceptional service, ensuring seamless policy management, fostering long-term relationships, and driving sales growth through effective cross-selling and upselling. Key Responsibilities: Serve as a trusted advisor for Chubb clients, assessing insurance needs and providing tailored solutions. Proactively identify coverage gaps, offer recommendations, and process policy updates per client requests. Utilize multiple systems to efficiently research, analyze, and resolve client inquiries and policy changes. Demonstrate comprehensive knowledge of Chubb's products, articulating their value to clients. Collaborate effectively within a team, leveraging strong interpersonal and communication skills. We provide coverage for home, auto, vacation, umbrella, flood, recreational marine, and cyber insurance, with many of these products managed across different systems. Our underwriters play an active role in handling these policies, which often requires us to act as intermediaries between clients, agents, and underwriting teams Consistently meet or exceed performance and quality benchmarks. Adhere to corporate policies, regulatory requirements (SOX), and internal procedures (PCI) while ensuring compliance and service excellence. Complete assigned tasks and support additional responsibilities as needed. Success in our team requires adaptability to a fast-paced environment communicating on the phone with a willingness to continuously learn new skills and policy requirements. Since guidelines are updated regularly and can vary between accounts, it's essential to stay informed and flexible to meet our insurance standards. Sales and Service Excellence: Consistently meet or surpass sales goals by proactively cross-selling and upselling Chubb Personal Lines products, including auto, home, renters, personal excess, flood, and recreational marine insurance. Proactively assess client portfolios to uncover additional coverage needs, presenting customized insurance solutions to agents and their clients to ensure comprehensive protection. New Business Growth - increase sales production by 5% over the next year. Improve percentage of new quotes that are converted into closed sales by achieving a 20% close rate on all new quotes Increase the average premium value for each policy sold by focusing on high value clients or cross selling to individuals. Increase the number of policies per client by selling additional products or increasing coverage. Relationship Management Partner with Chubb internal teams, including personal lines underwriters, to proactively address agent requirements and streamline policy servicing processes. Cultivate and strengthen relationships with agents, clients, and internal business partners to drive high satisfaction, maximize client retention, and foster long-term loyalty. Must possess a Property and Casualty Insurance license or be willing to obtain one within 30 days as part of the training program. Associate degree or comparable professional experience in the insurance industry required. Experience in personal lines operations, agency, underwriting, or marketing preferred. Performance Skills Demonstrated creative problem-solving skills for client inquiries and challenges. Proven ability to deliver results and drive innovation in a dynamic, fast-paced setting. Strong client service orientation with excellent verbal and written communication abilities. Technical Skills Proficient in Microsoft Word, Outlook, and Excel. Experience in Personal Lines Insurance Core Competencies Demonstrates a collaborative spirit and actively contributes to team success. Excels in analytical thinking, creative problem-solving and overall sales resilience Active listening and effective communication whether speaking, writing, or presenting to communicate clearly and persuasively. Maintains strong personal accountability and upholds ethical standards. Driven and capable of delivering results with minimal supervision. Exceptionally organized, adept at juggling multiple tasks efficiently. Thrives in both structured and ambiguous environments, working independently or as part of a team. Effectively prioritizes and manages competing deadlines in fast-paced settings.

128864 Zurich North America is seeking an AVP Industry Practice Director - Manufacturing, Wholesale, Retail, for our growing U.S. Middle Market Business Unit. This role is responsible for helping to advance the foundational Property and Casualty underwriting framework for our Manufacturing, Wholesale & Retail Industries Industry Practices. This is a critical role as the AVP Industry Practice Director will utilize their expertise at a national level to help to deliver the Property and Casualty underwriting strategy. It is the expectation that the strategy will drive the performance and growth of the assigned industry practices. Broader responsibilities include training and supporting the Market Facing Underwriters in the strategy. This role will work across the business unit in a collaborative manner to solve complex problems with other Industry Practice Leaders, Underwriters, Brokers, Line of Business and Actuarial partners. This position should be proximate to an existing Zurich North American Middle Market Office location. We may be open to considering remote, but some travel will be expected. Key Accountabilities: + Operationalize the underwriting strategy of the Manufacturing, Wholesale & Retail industry practices to deliver growth and profitability results. + Develop and advance the technical standards, controls and practices for Manufacturing, Wholesale & Retail industry practices. + Provide technical underwriting guidance to field underwriting staff in through the handling of complex queries and referrals, + Participate in the strategic and operational planning process, lending the viewpoint of the industry segment. + Develops feedback mechanisms to ensure information is shared across the business. + Develops Solutions for issues and trends facing the industry segments and identifies opportunities for new products and services. + Agency Engagement with key relationships in conjunction with Head of Industry, Territory Leaders, and Underwriters. Travel may take place in accordance with branch and industry strategies. Basic Qualifications: + Bachelor's Degree and 8 or more years of experience in the Underwriting Area OR + High School Diploma or Equivalent and 10 or more years of experience in the Underwriting area Preferred Qualifications: + Advanced knowledge in underwriting property, general liability, auto, workers compensation and umbrella within the Manufacturing, Wholesale & Retail space. + Ability to manage complex Property and Casualty underwriting portfolios and deliver to target. + Proven ability to influence others in achieving goals. + Experience developing and implementing underwriting strategies for complex offerings. + Strong skills in sales such as relationship building, active listening and win-win negotiating. + Strong Leadership presence with experience navigating through a large organization to execute through influence. + Excellent communication and problem-solving skills + Ability to effectively use Microsoft Teams, SharePoint, Excel, PowerPoint, Word and embrace new technologies. + CPCU, CIC designation our pay at Zurich is based on your role, location, skills, and experience. We follow local laws to Yensure fair compensation. You may also be eligible for bonuses and merit increases. If your expectations are above the listed range, we still encourage you to apply-your unique background matters to us. The pay range shown is a national average and may vary by location. The proposed Salary range for this position is $113,000.00 - $213,000.00, with short-term incentive bonus eligibility set at 20%. We offer competitive pay and comprehensive benefits for employees and their families. [Learn more about Total Rewards here .] **Why Zurich?** At Zurich, we value your ideas and experience. We offer growth, inclusion, and a supportive environment-so you can help shape the future of insurance. Zurich North America is a leader in risk management, with over 150 years of expertise and coverage across 25+ industries, including 90% of the Fortune 500 . Join us for a brighter future-for yourself and our customers. Zurich in North America does not discriminate based on race, ethnicity, color, religion, national origin, sex, gender expression, gender identity, genetic information, age, disability, protected veteran status, marital status, sexual orientation, pregnancy or other characteristics protected by applicable law. Equal Opportunity Employer disability/vets. Zurich complies with 18 U.S. Code § 1033. **Please note:** Zurich does not accept unsolicited CVs from agencies. Preferred vendors should use our Recruiting Agency Portal. Location(s): AM - California Virtual Office, AM - Addison, AM - Alabama Virtual Office, AM - Alaska Virtual Office, AM - Arizona Virtual Office, AM - Arkansas Virtual Office, AM - Atlanta, AM - Boston, AM - Charlotte, AM - Colorado Virtual Office, AM - Connecticut Virtual Office, AM - Delaware Virtual Office, AM - Edina, AM - Florida Virtual Office, AM - Georgia Virtual Office, AM - Gold River, AM - Greenwood Village, AM - Hawaii Virtual Office, AM - Houston, AM - Idaho Virtual Office, AM - Illinois Virtual Office, AM - Independence, AM - Indiana Virtual Office, AM - Iowa Virtual Office, AM - Irvine, AM - Kansas Virtual Office, AM - Kentucky Virtual Office, AM - Los Angeles, AM - Louisiana Virtual Office, AM - Maine Virtual Office, AM - Maitland, AM - Maryland Virtual Office, AM - Massachusetts Virt. 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Chubb's Global End User Services (EUS) organization is relentlessly focused on driving and improving the end user experience globally thru technology programs, deliveries and innovative solutions. With an extreme focus on the end user and a drive for excellence, the organization owns and oversees activities that support new ways of working to help improve productivity and simplify the technology experience. We are looking for a Site Support Analyst to assist employees, new hires and contractors with technical issues related to their PC's, mobile devices, and peripherals. With us, your role will be broadly focused, with the exposure and opportunity to support hardware and software issues as well as upgrades related to desktop technology, will help develop, implement and enforce policies and procedures related to end user technology and will have excellent customer service skills and a positive attitude. In this role, you will: Troubleshoot and remediate PC/peripheral/mobile device hardware and software issues and incidents related to internal and external applications including all Microsoft products Support users in their use of printers, digital scanners, smart devices, meeting room scheduling and video conferencing technology Serve as a key representative of IT for projects and initiatives such as Office Moves, Real Estate Initiatives, and Hardware Refreshes, Major Software Roll Outs, Desktop Migrations, and Security Implementations and Compliance issues Train and guide staff on hardware and software usage Ensure patch compliance for PCs Support of training and meeting room hardware as well as supporting users in scheduling and executing meetings and conference calls Configure and build hardware; install and configure software based on user service requests Document resolution to desktop issues, propose solutions to root cause problems Maintain hardware and surplus inventories and processes associated with receiving, processing, and tracking incoming and outgoing equipment Interact with 3rd party vendors to drive and resolve specific technical problems Manage new hire setups, including coordination and configuration of equipment Assist with new hire orientations and onboard new users from a technology perspective Document resolutions to desktop issues and propose solutions to root cause problems Identify opportunities to improve, automate, or simplify processes or systems Ensure standardization of End User Services to align the EUS catalogue of services globally At least 3-5 years of experience in a technical support or related role Strong understanding of PC hardware skills and an interest and eagerness in technology and support for end users Microsoft Certified Desktop Support Technician certification a plus Well versed in desktop tools including O365 Knowledge of Mac OS/Apple iOS Experience setting up printers, monitors and IT cabling Some experience with Active Directory beneficial Ability to document processes and procedures Superior customer service and interpersonal skills Ability to effectively communicate about technology Bachelor's degree in Information Technology, Computer Science, or a related discipline a plus Certifications such as Microsoft Certified Solutions Associate (MSCA), Microsoft Certified IT Professional (MCITP), Microsoft Certified Professional (MCP), Cisco Certified Network Associate (CCNA), CompTIA Security+, ITIL Foundation (or higher) Certification, and/or (ICS)2 Certification a huge plus

The Commercial Insurance Division is seeking to fill an Property Underwriter position in Milwaukee. The primary focus of the position will be Monoline Property, Builders Risk, and various other coverages for a wide variety of customer types. The underwriter's primary focus will be new business production, while managing an existing renewal book. Responsibilities Drive financial performance of a Commercial book of business comprised of Monoline Property in Milwaukee and the Midwest region. Underwrite and negotiate a portfolio of Commercial business in various industries with responsibilities for new and renewal business. Meet or exceed financial goals including rate, growth, profit, retention, and new business Predominately responsible for account solicitation, risk selection and analysis, pricing and sales of core commercial products and services for new and existing customers Participate in cross-sell initiatives within Commercial Insurance to expand product offerings to current clients Meet with new and renewal customers and agents/brokers to negotiate coverage, price, financial terms and service delivery Build relationship with agents/brokers to meet or exceed financial goals and create effective business plans for assigned agents/brokers and territory Work collaboratively and effectively with a team of underwriters, underwriting associates, customer service representatives, claims examiners, and loss control representatives Utilize agency travel to help build a robust property prospect pipeline. Bachelor's degree in Finance, Business, Risk Management, or a related field. 1- 3 years of experience in property underwriting, preferably in the wholesale or middle market sector. Strong knowledge of property insurance products, coverage options, and underwriting principles. Excellent analytical skills with the ability to assess complex risks and make sound decisions. Exceptional communication and interpersonal skills, with a proven ability to build relationships. Ability to work independently and as part of a team in a fast-paced environment. The career band and level for this position will be flexible based on the candidate's experience.

Phone quoting, issuance of new business, endorsements, and renewal policies of personal lines insurance coverage Provide superior customer service and quality technical content via incoming telephone calls in a fast-paced, automated, high-volume contact center environment Assume ownership and timeliness in handling agent requests in an efficient, accurate and professional manner Demonstrate the ability to analyze information to make appropriate decisions and solve problems, while maintaining a pleasant phone experience for the caller Learn with a high regard for accuracy of basic knowledge of personal lines insurance principals and Chubb products (home, auto, valuable articles/collectibles, flood, etc.) Efficiently navigate multiple systems and applications to research, analyze and resolve agent requests & inquiries Maintain established levels of productivity, service, and quality standards within a fast-paced call center Works collaboratively with team members, and business partners to provide a quality experience for our agents Responsible for cross selling coverage to round out accounts Ability to work 40 hours a week on scheduled shift between the hour 8am-5pm EST; work overtime as needed Complete additional tasks and other projects/duties as assigned Strong decision-making velocity in a fast-paced, high-volume phone contact center environment Outstanding, effective, and service focused communication skills, both verbal and written Proficient in computer skills, multi-application navigation and multi-tasking Experience in a high-volume contact center with a strong focus on superior service is a plus! Demonstrate professionalism, accountability and taking personal pride in the handling of new business quotes, policy change requests and inquiries from our valued agency partners Track record of success in managing competing demands, and problem solving while on the phone with customers Property and Casualty insurance experience a plus Chubb's ideal team member is someone with an ongoing desire for professional and personal development and is someone who learns with a high regard for accuracy and best-in-class service Minimum of high school diploma or equivalent; college degree or currently pursuing is a plus!

Why Chubb? At Chubb, our mission is to provide superior insurance solutions that foster resilience and security for our clients. We strive to be the preferred choice for individuals and businesses seeking comprehensive coverage and unmatched service. Join Chubb for a rewarding career where our core values-excellence, integrity, and respect-guide every decision we make. Be a part of a dynamic team that is dedicated to protecting what matters most and making a positive difference in the lives of our clients and communities. Together, let's shape a safer, more secure world. Overview: We are currently seeking a Claim Center Operations Representative to join our North America Claim Operations Team. This position will report directly to the Claims Operations Manager and will be responsible for providing essential support to the claims process. You will play a crucial role in supporting our claims adjusters and their leadership. This in-office position involves a variety of duties that are critical to the smooth operation of our claims process. You will assist with administrative duties, conduct research, route inquiries, and contribute to the overall success of the Claims Operations team. Location: Claim Center locations: Phoenix, AZ or O'Fallon, MO Key Responsibilities * Manage high-volume work requests while ensuring adherence to service-level agreements and turnaround time expectations, this includes accurate documentation of actions in the respective systems & databases. * Ability to adapt quickly to new processes and technology, which can include maneuvering between multiple system applications confidently to find information. * Serve as a point of contact for internal stakeholders and business partners regarding claim operations-related inquiries. At times, this may require engaging with external and internal customers or business partners to help resolve service issues as needed. * Support the Claims Operations Manager in executing on workflows to improve quality and minimize errors for support services. This includes identifying and suggesting opportunities for process and workflow optimizations, resource allocation, and technology enhancements. Experience & Education Requirements: * Strong ability to work collaboratively within a team environment * Advanced analytical abilities using logical practices to resolve work requests * Basic understanding of administrative-type work and workflow management. * Effective communication skills that foster collaboration and support team objectives. * Proactive approach to problem-solving and willingness to take initiative. * Experience in an insurance claim support environment is helpful * High school diploma or GED required. Competencies * Problem Solving: Approaches challenges logically and breaks down complex issues into manageable parts. Identifies root causes and develops insights to address problems effectively. * Continuous Learning: Shows a strong desire to grow professionally by acquiring new skills and knowledge. Actively seeks out learning opportunities and embraces challenging assignments for personal development. * Initiative: Proactively goes above and beyond job requirements. Works independently to meet objectives on time and is motivated to make a positive impact. * Adaptability: Adjusts efforts in response to changing circumstances and is open to new ideas. Effectively prioritizes tasks and navigates uncertainty with ease. * Results Orientation: Focuses on executing plans and achieving outcomes. Demonstrates perseverance in challenging situations and takes responsibility for results. * Values Orientation: Embodies and promotes company values, acting ethically and with integrity. Collaborates effectively with others and fosters a team-oriented environment. Company Benefits Highlights: At Chubb, we provide our employees with best-in-class benefits to support their physical, emotional, and financial goals and well-being. We foster a collaborative and inclusive culture with the flexibility to support our employees' needs. Our comprehensive benefits package includes: * Competitive compensation and performance-based bonuses * Medical, dental, and vision coverage starting on your first day of employment * Health savings account (HSA) and flexible spending account (FSA) options * Generous paid time off (PTO) * 10 paid holidays each year * Up to 9% 401(k) contribution from Chubb * Tuition and education reimbursement to support lifelong learning * Professional training and development programs * Employee Stock Purchase Plan

Why Chubb? At Chubb, our mission is to provide superior insurance solutions that foster resilience and security for our clients. We strive to be the preferred choice for individuals and businesses seeking comprehensive coverage and unmatched service. Join Chubb for a rewarding career where our core values-excellence, integrity, and respect-guide every decision we make. Be a part of a dynamic team that is dedicated to protecting what matters most and making a positive difference in the lives of our clients and communities. Together, let's shape a safer, more secure world. Locations: We are seeking candidates in Phoenix, AZ/ Chesapeake, VA/ O'Fallon, MO/ Alpharetta, GA Overview: To deliver superior customer service through phone and online interactions with agents and customers. This role requires excellent communication skills, emotional intelligence, attention to detail, and proficiency in using computers for processing. Key Responsibilities: Handle inbound Calls: Answer incoming calls and providing exceptional engagement, support and advocacy for our customers and agents when reporting a new claim or seeking information on existing claims. Process digital requests: Assist customers with electronic request processing, including but not limited to first notice of loss, inquiries, and policy research. Document interactions: Gathers data and pertinent information related to the customer or agent's loss and completing a first notice of loss record. This process is completed via phone, email and/or chat and for property, auto, casualty and other lines of insurance. Provide product support: Offers services that include towing, rental car, temporary housing, coverage verification and policy detail. Working autonomously: Maintains a high level of training and competency in policy, procedure, and systems in a rapidly changing environment. Customer Centric: Advocates on the part of the customer and agent to continuously enhance the Claims experience through improvement ideas in our processes, escalating concerns and recognizing opportunities to improve the customer experience. Catastrophe Awareness: Flexibility during weather or other events that may require overtime or overnight support. Development: If you do not already have one, you may be required to obtain an applicable resident or designated home state adjusters license and possibly additional state licensure Experience & Education Requirements: Highschool or G.E.D. equivalent Handle multiple tasks simultaneously Excellent verbal and written communications and interpersonal skills Effectively work in a team environment Proficiency in using computers and navigating multiple software applications simultaneously Ability to remain calm and composed under pressure while handling customer inquiries and resolving issues Ability to meet or exceed established Performance Standards Effective time management and organizational skills Licensure in any insurance discipline is a plus Company Benefits Highlights: At Chubb, we provide our employees with best-in-class benefits to support their physical, emotional, and financial goals and well-being. We foster a collaborative and inclusive culture with the flexibility to support our employees' needs. Our comprehensive benefits package includes: Competitive compensation and performance-based bonuses Medical, dental, and vision coverage starting on your first day of employment Health savings account (HSA) and flexible spending account (FSA) options Generous paid time off (PTO) 10 paid holidays each year Up to 9% 401(k) contribution from Chubb Tuition and education reimbursement to support lifelong learning Professional training and development programs Stock options for eligible employees

Our Chubb Associate Program is a great starting point for individuals seeking an entry-level role in the insurance industry. As an underwriting professional, you'll have the chance to use advanced tools to determine what risks Chubb can help cover. You will be able to take difficult situations and exposures and help people and businesses face them with confidence. At the end of each workday, you'll be able to take pride in helping deliver peace of mind to people and teams who really appreciate it! Our Chubb Associate Underwriting roles offer growth opportunities and serve as a foundation for a career in insurance, while being supported by our experienced team members. By joining the Chubb Associate Program, you will be part of a cohort of top early career talent who will participate in a robust, comprehensive technical and experiential learning journey. Our two-year program is designed to accelerate your development, enhance your network, support you in reaching your career goals and enable you to contribute to the future success of Chubb. As a Chubb Associate, you will be in a full-time position within a specific line of business, and you will experience: Challenging assignments and the opportunity to contribute to the results of a team. Collaborative learning and group assignments with your cohort to help gain broader organizational understanding. Technical training to develop an understanding of our industry and deepen your skill level within your chosen discipline. Personalized development opportunities to help your immersion into a professional work environment and support your career goals. Executive engagement allowing you the opportunity to network and learn from Chubb's thought leaders. Mentoring support from your manager and former Chubb Associates to help you navigate through professional situations Bachelor's degree required (multiple majors will be considered). GPA of 3.0 or above required. Preferred prior work experience, including but not limited to summer jobs, part-time roles, or internships. Preferred leadership experience, including but not limited to work, involvement in community service, athletics, clubs, or other activities. Sponsorship, now or in the future, is not available for this role. Applicants must be legally authorized for employment in the U.S. without need for current or future employment-based sponsorship. The pay range for the role is $60,000 to $75,000. The specific offer will depend on an applicant's skills and other factors. This role may also be eligible to participate in a discretionary annual incentive program. Chubb offers a comprehensive benefits package, more details on which can be found on our careers site. The disclosed pay range estimate may be adjusted for the applicable geographic differential for the location in which the position is filled.

Chubb's Personal Risk Services Operations division provides industry leading service to clients, agents, and internal business partners. The Chubb Customer Center (CCC) is an Operations team that directly manages the personal insurance needs of successful individuals and families on behalf of enrolled agency partners countrywide. We are currently seeking an experienced and self-motivated account executive to work in a fast-paced agency environment. Account executives are licensed agents supporting PRS' growth and retention by counseling successful individuals and families on their insurance coverage. MAJOR DUTIES & RESPONSIBILITIES: Act as a counselor for our Chubb client's insurance needs While working with clients, help identify gaps in coverage, discuss recommendations and make necessary policy changes as requested Effectively navigate multiple systems/applications to research, analyze and resolve client inquires and policy changes Ensure understanding of Chubb's product line and how each benefits the client Work effectively in a team setting using professional interpersonal and communication skills Maintain performance and quality standards Know and comply to corporate policies, regulatory standards (SOX), internal business processes (PCI) and procedure while processing work and meeting/exceeding service performance and quality standards. Complete assigned work and other duties as assigned Hold a Property and Casualty Insurance license (if applicant does not currently have one, that will be a part of the training curriculum). License must be obtained within 30 days. Associate degree or equivalent industry experience Personal lines operations, agency, underwriting and/or marketing experience Ability to think out of the box, when necessary, when tasked with a client issue or question Ability to drive results and innovate in a fast-paced environment Excellent client service skills, including oral and written communication Proficiency with Microsoft Office, specifically Word and Excel Excellent organization skills and ability to multi-task Ability to work independently in areas without defined workflows, as well as in a team environment Ability to handle multiple priorities within strict time constraints

Chubb is looking for an experienced Outside Property Claims field adjuster. This position will be responsible for handling field property claims in one of the following areas: St. Louis, MO, Tulsa, OK, Nashville, TN or Indianapolis, IN. The ideal candidate will be located in one of the following locations: St. Louis, MO, Tulsa, OK, Nashville, TN or Indianapolis, IN. This is a field adjuster role that requires conducting physical site inspections of residential and commercial properties to assess damages and determine coverages. The position involves traveling to various locations for on-site evaluations and is not a desk-based role. Responsibilities Ensure onsite inspection are completed of properties to include investigating facts, evaluating damages, and writing estimates. Investigate and adjust both personal and commercial property claims with exposures up to and over $500,000. Effectively evaluate contract language and identify coverage issues. Promptly and appropriately develop the file to provide accurate and timely investigation and loss analysis. Maintain an active file diary to move file toward resolution. Recognize and pursue recovery. Adhere to all statutory and regulatory fair claims practices. Recognize and identify potential fraudulent claims. Effectively control the use, work product, and expenses of outside vendors such as IA's, engineers or others involved with the claim. Recognize, engage, and oversee additional investigate actions where needed utilizing engineers, accountants, and other expert vendors. Effectively evaluate claim facts and negotiate claim settlements. Develop and maintain strong business relationships with internal and external customers. Successfully contribute to the development and delivery of the team's goals, objectives and results. Supports workload surges and/or Catastrophe Operations as needed to include working overtime during designated CATs. Establish and maintain rapport with business partners including insureds, agents, and underwriters. Provide excellent customer service skills to a diverse client base that results in more than satisfied clients. Conduct site inspections while effectively maintaining ownership of the claim experience including ownership of primary contact with insured and agent, validating coverage, owning the coverage investigation and coverage communication while working with vendors in a remote environment handling claims in the western territory. Strong knowledge of first party, personal and commercial insurance contracts, investigation techniques, legal requirements, and insurance regulations a plus. Experience in commercial claims handling would be preferred. Must have a minimum of 3 years handling structure, field property claims in a remote environment, conducting site inspections, developing scope, addressing coverage, and writing estimates. A 4-year college degree or approximately 5 year equivalent structure, field property claims handling experience required. Demonstrated experience successfully working in a fully remote environment. Mobile Claims/Estimate/Symbility/CoreLogic or similar estimating platform experience preferred. An aptitude for evaluating, analyzing, and interpreting information. Excellent verbal and written communication skills. Innovative thinker with ability to multi-task. Strong customer service skills. Working knowledge in Microsoft Office. Prior experience handling complex claims with large exposures. Ability to work both independently and in a team supportive environment. Empowerment to make decisions within your authority and execute company mission Must have the ability to secure the Property and Casualty Adjusters license within 6 months of employment.

Job Responsibilities: Provide superior customer service and quality technical content via incoming telephone calls in a fast-paced, automated, high-volume contact center environment On average, our representatives are responsible for 40-50 calls per day Phone quoting, issuance of new business, endorsements, and renewal policies of personal lines insurance coverage Responsible for cross selling coverage to round out accounts Assume ownership and timeliness in handling agent requests in an efficient, accurate and professional manner Ability to navigate multiple systems and applications to research, analyze and resolve agent requests & inquiries Analyze information to make appropriate decisions and solve problems, while maintaining a positive phone experience Ability to learn the basic concepts of personal lines insurance principles and Chubb products (home, auto, valuable articles/collectibles, flood, etc.) Work collaboratively with team members, and business partners to provide a quality experience for our agents Ability to work 40 hours a week on scheduled shift between the hour 8am-7pm EST; work overtime as needed Complete additional tasks and other projects/duties as assigned Minimum of high school diploma or equivalent; college degree or currently pursuing is a plus! Previous experience in a high-volume contact center with a focus on decision making, problem solving and delivering superior customer service is a plus! Previous Property and Casualty insurance experience a plus Outstanding, effective, and service focused communication skills, both verbal and written Proficient in computer skills, multi-application navigation and multi-tasking Professionalism, accountability and taking personal pride in the handling of new business quotes, policy change requests and inquiries from our valued agency partners

129734 Zurich is currently looking for an Underwriting Specialist or Executive Underwriter Management Liability. As we are expanding we are looking for candidates to work out of our following location: San Francisco! As a Management Liability Underwriter, you will be responsible for utilizing your sales/marketing, relationship building and analytical skills to analyze and underwrite new and renewal business for Financial Lines Products (Directors and Officers, Employment Practices Liability, Fiduciary Liability and Crime Insurance) for private, nonprofit companies. This is a market facing position and we are looking for someone with a strong sales mindset who will proactively seek renewal and new account opportunities, as well as identify growth opportunities. Building strong relationships with retail distributors (agents and brokers) and our customers in support of business retention and acquisition of new business is a key responsibility of this role. Identifying growth opportunities by determining our customer's insurance needs and providing the right solutions will also be a critical responsibility of this position. Key Accountabilities of this role: + Administer and monitor underwriting rules and guidelines, rating manual rules, and insurance laws and regulations. + Develop, maintain & collaborate with Line of Business representatives and other business-related needs, as appropriate. + Develop and maintain relationships with distributors (agents & brokers) in support of business retention and acquisition and works with customers and distributors (agents & brokers) to determine their insurance related needs and provide solutions. + Support the organization's sales culture by being a Help Point for agents, brokers and customers. + Proactively seek renewal and new account opportunities. + Complete detailed opportunity assessment with key distributors to identify growth opportunities. + Qualify accounts to meet with the organization's appetite, balanced with sound business opportunity. + Make broker/customer and on-sight calls with a planned and well-prepared purpose. + Mentor team members. This role will be filled at either the Underwriting Specialist or Executive Underwriter Level. The hiring manager will determine the appropriate level based upon the selected applicant's experience and skill set relative to the qualifications listed for this position. Basic Qualifications: Underwriting Specialist: + High School Diploma or Equivalent and 3 or more years of experience in the Underwriting or Market Facing area.OR + High School Diploma or Equivalent and 6 or more years of experience in the Claims or Underwriting Support area OR + Zurich Certified Insurance Apprentice including an Associate Degree and 1 or more years of experience in the Underwriting or Market Facing area OR + Zurich Certified Insurance Apprentice including an Associate Degree and 4 or more years of experience in the Claims or Underwriting Support area AND + Knowledge of line/s of business and the legal and regulatory guidelines + Knowledge of time restraints for quotes on new and renewal business + Experience with Microsoft Office OR Executive Underwriter: + High School Diploma or Equivalent and 5 or more years of experience in the Underwriting or Market Facing area.OR + High School Diploma or Equivalent and 10 or more years of experience in the Claims or Underwriting Support area OR + Zurich Certified Insurance Apprentice including an Associate Degree and 3 or more years of experience in the Underwriting or Market Facing area OR + Zurich Certified Insurance Apprentice including an Associate Degree and 8 or more years of experience in the Claims or Underwriting Support area AND + Knowledge of Microsoft Office + Experience working on time restraints for quotes on new and renewal business + Experience working in a team environment Preferred Qualifications: + Bachelor's Degree + Strong verbal and written communication skills + Strong relationship building skills Your pay at Zurich is based on your role, location, skills, and experience. We follow local laws to ensure fair compensation. You may also be eligible for bonuses and merit increases. If your expectations are above the listed range, we still encourage you to apply-your unique background matters to us. The combined salary range for this position is $96,600.00 - $209,300.00. The proposed salary range for the Underwriting Specialist is $96,600.00 - $158,300.00, with short-term incentive bonus eligibility set at 10%. The proposed salary range for the Executive Underwriter is $127,800.00 - $209,300.00, with short-term incentive bonus eligibility set at 15%. We offer competitive pay and comprehensive benefits for employees and their families. [Learn more about Total Rewards here .] **Why Zurich?** At Zurich, we value your ideas and experience. We offer growth, inclusion, and a supportive environment-so you can help shape the future of insurance. Zurich North America is a leader in risk management, with over 150 years of expertise and coverage across 25+ industries, including 90% of the Fortune 500 . Join us for a brighter future-for yourself and our customers. Zurich in North America does not discriminate based on race, ethnicity, color, religion, national origin, sex, gender expression, gender identity, genetic information, age, disability, protected veteran status, marital status, sexual orientation, pregnancy or other characteristics protected by applicable law. Equal Opportunity Employer disability/vets. Zurich complies with 18 U.S. Code § 1033. **Please note:** Zurich does not accept unsolicited CVs from agencies. Preferred vendors should use our Recruiting Agency Portal. Location(s): AM - San Francisco, AM - Phoenix, AM - St. Louis Remote Working: Hybrid Schedule: Full TimeEmployment Sponsorship Offered: No EOE Disability / Veterans

Essential Job Duties and Responsibilities: To accept, contract, and handle claims as assigned. Work as many claims as possible. Assist in resolving complaints from policy holder relative to claims. Assist in investigating more complex claims. Complete Quality Control functions as assigned. Assists with other duties as necessary. Knowledge, Skills, and Abilities: Knowledge of or the ability to learn the agricultural industry, including an understanding of the kinds of crops produced in the territory; agricultural issues. Knowledge of or the ability to learn Rain and Hail's products, services and systems. Knowledge of and the ability to learn the underwriting and claim adjustment rules and regulations associated with the Multiple Peril Crop Insurance program, crop-hail program and the other insurance products offered by the company. Ability to organize and prioritize multiple tasks. Ability to work in a team oriented environment. Ability to effectively communicate and maintain business relationships with Company personnel, outside resources and customers. Ability to use the Company's terminology, procedures and systems. Ability to use department equipment. Ability to perform basic and complex mathematical calculations. Ability to drive a vehicle and maintain a valid drivers license. Ability to remain calm and professional during peak periods of activity. Ability to work from oral and written communication. Ability to maintain confidentiality. Ability to work independently. Ability to travel away from home for extended periods of time and on short notice. Willingness to relocate to another division if requested. Ability to assist in other work-related areas as required. QUALIFICATIONS ABOUT US Chubb is a world leader in insurance. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally. At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it. Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religious creed, sex, gender, gender identity, gender expression, sexual orientation, marital status, national origin, ancestry, mental and physical disability, medical condition, genetic information, military and veteran status, age, and pregnancy or any other characteristic protected by law. Performance and qualifications are the only basis upon which we hire, assign, promote, compensate, develop and retain employees. Chubb prohibits all unlawful discrimination, harassment and retaliation against any individual who reports discrimination or harassment.

When you grow, Chubb grows. And if you're the kind of person who likes to solve problems and help others when they need it, you could be a perfect fit to grow your career with Chubb Personal Lines. We're looking for Customer Service Professionals who want to provide our agency partners and clients the best-in-class service experience they want and deserve! You'll be the first contact for our customers: answering billing questions, taking payments, assisting with portal login and navigation, and general inquiries. Join our team to deliver personalized service that demonstrates the value of being insured by Chubb. Initial and ongoing training will include, but is not limited to, Chubb product offerings and all applicable systems and tools that will enable you to be a Champion of Service. If you want an opportunity with a company that places great emphasis on professional and personal development, cultivates a culture of diversity and inclusion and one that can offer plenty of growth opportunities, let's talk! Job Responsibilities: Phone servicing of billing inquiries, taking payments, client concerns, portal navigation assistance, etc. Provide excellent customer service and quality technical content via incoming telephone calls, text chats and email in a fast-paced, automated, high-volume contact center environment Assume ownership and timeliness in handling customer requests in an efficient, accurate and professional manner Demonstrate the ability to analyze information to make appropriate decisions and solve problems, while maintaining a pleasant phone experience for the caller Analytic and basic mathematic calculation skills, such as percentages, addition, and subtraction calculations Learn with a high regard for accuracy of basic knowledge of personal lines insurance principals and Chubb products Efficiently navigate multiple systems and applications to research, analyze and resolve requests, inquiries & concerns Maintain established levels of productivity, service, and quality standards within a fast-paced call center Works collaboratively with team members, and business partners to provide a quality experience for our agents Know & comply with corporate policies, regulatory standards (SOX), business processes (PCI) and procedures Responsible for cross selling products to provide best and most beneficial experience for clients Work overtime as needed Complete additional tasks and other projects/duties as assigned Ability to work 40 hours a week on scheduled shift between the hour 8am-8pm ET; 7am-7am CT; 6am-6pm PT or 5am-5pm PT. Candidate must be flexible to work during Saturday hours as scheduled on rotational basis. Customer service experience in a high-volume client contact call center Strong decision-making velocity in a fast-paced, high-volume phone contact center environment Effective, strong, and service focused communication skills, both verbal and written Proficient in computer skills, Microsoft office, multi-application navigation and multi-tasking Experience in a high-volume contact center with a strong focus on superior service is a plus! Demonstrate professionalism, accountability and taking personal pride in the handling of billing inquiries, taking payments, etc., from our valued clients and agency partners Track record of success in managing competing demands, problem solving and strong decision velocity Chubb's ideal team member is someone with an ongoing desire for professional and personal development, and is someone who learns with a high regard for accuracy and best-in-class service Minimum of high school diploma or equivalent with 1-2 years customer service experience; college degree or currently pursuing is a plus!

About Specialty Program Group: Specialty Program Group (SPG) is the wholesale & MGA division of HUB International. SPG acts in a holding company capacity acquiring best-in-class underwriting businesses to operate independently under discrete brands (portfolio companies). About ANOVA Marine: ANOVA is a premier provider of first-class Cargo and Logistics Insurance, Liability Insurance, and Bonds for freight forwarders, NVOCC's, shipping lines, customs brokers, and international trading companies. Right from the outset in 2011, our aim was to create a smarter, more agile experience for our clients. That includes superior cargo insurance coverage designed by freight forwarders and transport-industry attorneys; technology that simplifies quotes and speeds up coverage; and experienced claims people who understand the challenges our clients face, with the authority to settle fast. About ANOVA Personal Effects: In addition to our core logistics offerings, ANOVA provides specialized Personal Effects and Household Goods insurance solutions, supporting storage partners, and individuals navigating domestic and international relocations. Our Personal Effects claims team plays a critical role in delivering compassionate, accurate, and efficient resolutions for customers during stressful transitions. Summary of the Role: The Personal Effects Claims Specialist is a key member of ANOVA's Claims Department, responsible for managing the full lifecycle of household-goods and personal-effects claims. This role requires a balance of technical coverage analysis, strong customer communication, and disciplined claim-handling practices. Responsibilities: * Investigation & Evaluation: Conduct thorough investigations of claims arising from the transit or storage of household goods and personal effects, including domestic moves, international shipments, and storage. * Coverage & Liability Analysis: Review and interpret applicable policy forms, apply provisions to factual scenarios, and determine coverage and liability. * Valuation & Settlement: Assess the value of lost or damaged items and negotiate fair, accurate settlements consistent with ANOVA guidelines. * Customer Advocacy & Communication: Communicate clearly, empathetically, and proactively with insureds. * Documentation & Compliance: Maintain meticulous and timely claim documentation following internal controls and regulatory standards. * Stakeholder Collaboration: Work closely with internal departments, surveyors, adjusters, and brokers. Qualifications: * 5+ years of experience as a Claims Adjuster preferred. * Experience in P&C, Inland Marine, or Household Goods/Moving claims preferred. * Strong analytical and communication skills. * Customer-focused mindset. * Ability to manage high-volume claims. * Proficiency with claims systems and Google Workspace. * Adjuster license(s) or willingness to obtain. Salary Transparency: Disclosure required under applicable law in California, Colorado, Illinois, Maryland, Minnesota, New York, New Jersey, and Washington states: The expected salary range for this position is $70,000-$75,000 and will be impacted by factors such as the successful candidate's skills, experience and working location, as well as the specific position's business line, scope and level. HUB International is proud to offer comprehensive benefit and total compensation packages: health/dental/vision/life/disability insurance, FSA, HSA and 401(k) accounts, paid-time-off benefits such as vacation, sick, and personal days, and eligible bonuses, equity and commissions for some positions. Compensation may vary based on experience, skillset, and location. Eligible employees may also receive benefits including health/dental/vision/life/disability insurance, FSA/HSA, 401(k), PTO, and incentives. #SPG Department Claims Management Required Experience: 5-7 years of relevant experience Required Travel: Negligible Required Education: High school or equivalent HUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations. E-Verify Program We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the recruiting team **********************************. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.

Our Chubb Associate Program is a great starting point for individuals seeking an entry-level role in the insurance industry. As an underwriting professional, you'll have the chance to use advanced tools to determine what risks Chubb can help cover. You will be able to take difficult situations and exposures and help people and businesses face them with confidence. At the end of each workday, you'll be able to take pride in helping deliver peace of mind to people and teams who really appreciate it! Our Chubb Associate Underwriting roles offer growth opportunities and serve as a foundation for a career in insurance, while being supported by our experienced team members. By joining the Chubb Associate Program, you will be part of a cohort of top early career talent who will participate in a robust, comprehensive technical and experiential learning journey. Our two-year program is designed to accelerate your development, enhance your network, support you in reaching your career goals and enable you to contribute to the future success of Chubb. As a Chubb Associate, you will be in a full-time position within a specific line of business, and you will experience: Challenging assignments and the opportunity to contribute to the results of a team. Collaborative learning and group assignments with your cohort to help gain broader organizational understanding. Technical training to develop an understanding of our industry and deepen your skill level within your chosen discipline. Personalized development opportunities to help your immersion into a professional work environment and support your career goals. Executive engagement allowing you the opportunity to network and learn from Chubb's thought leaders. Mentoring support from your manager and former Chubb Associates to help you navigate through professional situations Bachelor's degree required (multiple majors will be considered). GPA of 3.0 or above required. Preferred prior work experience, including but not limited to summer jobs, part-time roles, or internships. Preferred leadership experience, including but not limited to work, involvement in community service, athletics, clubs, or other activities. Sponsorship, now or in the future, is not available for this role. Applicants must be legally authorized for employment in the U.S. without need for current or future employment-based sponsorship. The pay range for the role is $60,000 to $75,000. The specific offer will depend on an applicant's skills and other factors. This role may also be eligible to participate in a discretionary annual incentive program. Chubb offers a comprehensive benefits package, more details on which can be found on our careers site. The disclosed pay range estimate may be adjusted for the applicable geographic differential for the location in which the position is filled.

If you want an opportunity with a company that places great emphasis on professional and personal development, cultivates a culture of diversity and inclusion, and offers plenty of growth opportunities, let's talk! Job Responsibilities: Provide superior customer service and quality technical content via incoming telephone calls in a fast-paced, automated, high-volume contact center environment On average, our representatives are responsible for 20-30 calls per day Phone quoting, issuance of new business, endorsements, and renewal policies of personal lines insurance coverage Responsible for cross selling coverage to round out accounts Assume ownership and timeliness in handling agent requests in an efficient, accurate and professional manner Ability to navigate multiple systems and applications to research, analyze and resolve agent requests & inquiries Analyze information to make appropriate decisions and solve problems, while maintaining a positive phone experience Ability to learn the basic concepts of personal lines insurance principles and Chubb products (home, auto, valuable articles/collectibles, flood, etc.) Work collaboratively with team members, and business partners to provide a quality experience for our agents Ability to work 40 hours a week on scheduled shift between the hour 8am-5pm EST; work overtime as needed Complete additional tasks and other projects/duties as assigned Minimum of high school diploma or equivalent; college degree or currently pursuing is a plus Previous experience in a high-volume contact center with a focus on decision making, problem solving, and delivering superior customer service is a plus Previous Property and Casualty insurance experience is a plus Strong decision-making skills in a fast-paced, high-volume phone contact center environment Outstanding, effective, and service-focused communication skills, both verbal and written Proficient in computer skills, multi-application navigation, and multi-tasking Professionalism, accountability, and taking personal pride in handling new business quotes, policy change requests, and inquiries from valued agency partners Phone quoting, issuance of new business, endorsements, and renewal policies of personal lines insurance coverage Provide superior customer service and quality technical content via incoming telephone calls in a fast-paced, automated, high-volume contact center environment Assume ownership and timeliness in handling agent requests in an efficient, accurate, and professional manner Demonstrate the ability to analyze information to make appropriate decisions and solve problems, while maintaining a pleasant phone experience for the caller Learn with a high regard for accuracy of basic knowledge of personal lines insurance principles and Chubb products (home, auto, valuable articles/collectibles, flood, etc.) Efficiently navigate multiple systems and applications to research, analyze, and resolve agent requests and inquiries Maintain established levels of productivity, service, and quality standards within a fast-paced call center Work collaboratively with team members and business partners to provide a quality experience for agents Responsible for cross-selling coverage to round out accounts

Essential Job Duties and Responsibilities: To accept, contract, and handle claims as assigned. Work as many claims as possible. Assist in resolving complaints from policy holder relative to claims. Assist in investigating more complex claims. Complete Quality Control functions as assigned. Assists with other duties as necessary. Knowledge, Skills, and Abilities: Knowledge of or the ability to learn the agricultural industry, including an understanding of the kinds of crops produced in the territory; agricultural issues. Knowledge of or the ability to learn Rain and Hail's products, services and systems. Knowledge of and the ability to learn the underwriting and claim adjustment rules and regulations associated with the Multiple Peril Crop Insurance program, crop-hail program and the other insurance products offered by the company. Ability to organize and prioritize multiple tasks. Ability to work in a team oriented environment. Ability to effectively communicate and maintain business relationships with Company personnel, outside resources and customers. Ability to use the Company's terminology, procedures and systems. Ability to use department equipment. Ability to perform basic and complex mathematical calculations. Ability to drive a vehicle and maintain a valid drivers license. Ability to remain calm and professional during peak periods of activity. Ability to work from oral and written communication. Ability to maintain confidentiality. Ability to work independently. Ability to travel away from home for extended periods of time and on short notice. Willingness to relocate to another division if requested. Ability to assist in other work-related areas as required. Qualifications High School or GED required, baccalaureate degree in Agricultural Business or related field preferred with 1-3 years of experience.