Technical Specialist jobs at HUB International

Our client, a computer service organization, is seeking an IT Systems Technician to join their team! Overview and Responsibilities The IT Systems Technician will report directly to the Service Delivery Manager. Key responsibilities include: Entering time and expense data into the Professional Services Automation (PSA) system Recording all work-related tasks and schedules in the PSA system Completing regular training on internal and client network line-of-business systems Setting up and configuring client equipment, such as workstations, network switches, wireless devices, and firewalls Managing client inventory and maintaining up-to-date documentation in the PSA and related systems Assisting with data entry, export, and reporting via the PSA and documentation systems Maintaining high standards of written and verbal communication, appropriate for a client-focused organization Participating in an on-call rotation, with hours from 5 PM to 10 PM ET on weekdays, and 9 AM to 9 PM ET on weekends Qualifications and Education Preferences • Associate of Applied Science program in Information Technology, Computer Information Systems, Computer Science or equivalent from an accredited institution or equivalent technology industry experience • CompTIA A+ or MCSA certification preferred • Two years relevant work experience The Phoenix Group Advisors is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace and prohibit discrimination and harassment of any kind based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. We strive to attract talented individuals from all backgrounds and provide equal employment opportunities to all employees and applicants for employment.

This role is a fantastic opportunity to gain global exposure working for a top international law firm and to learn the unique approach that a truly global organization brings to Information Technology. Key Relationships The Service Desk is the first point of contact for both internal staff and external clients; it is essential for the Analyst to deliver a high level of service to both groups. Works closely with Support Team Managers to deliver an efficient and effective service. Collaborates with other IT Service Management teams to ensure seamless support, service, and security. Context The Analyst is primarily responsible for resolving customer issues raised via phone or email. This role involves being a reliable point of contact for users, escalating issues when necessary, and maintaining strong customer relationships. The IT function is crucial to the firm's daily success, and this role plays an essential part in that model. Role and Responsibilities Act as a single point of contact for users via phone, email, or self-service portal for IT issues and queries. Take responsibility for incident resolution, ensuring as many as possible are resolved at first line. Maintain effective working knowledge across all IT support areas to maximize first-call resolution. Log, assign, track, and respond to incidents and requests in line with agreed standards and procedures. Provide timely updates to customers and escalate appropriately when required. Ensure accurate records are maintained in the IT Service Management System. Deliver a “white glove” level of service to users. Escalate incidents and requests to management or second/third-line teams when necessary, ensuring users are updated throughout the process. Build and maintain strong customer relationships. Promote awareness and compliance with Information Security policies and complete required annual training. Team This position reports directly to the Service Desk Manager and works closely with other members of the regional and global IT teams. Key Requirements Minimum of 3 years' experience in a Service Desk role, including support calls and working with a ticketing system (law firm experience preferred but not required). Knowledge of iManage Work, Windows 10, and Apple iOS. Strong knowledge of Microsoft technologies (Office 365, Teams, OneDrive, etc.). Experience with Remote Support tools (SCCM, TeamViewer) and Active Directory. Ability to work well under pressure. Excellent communication skills. Flexible, customer-focused approach to service delivery. Strong team player, willing to share knowledge with others. Ability to work independently when needed.

The Senior Desktop Support Administrator supports the IT team by providing tier 2/3 support in managing, maintaining, and securing an organization's endpoints, such as laptops, desktops, and mobile devices. This includes device management, software deployments, and user support. The ideal candidate is technically inclined, eager to learn, and able to work collaboratively within a dynamic IT environment. They should have a strong focus on customer service and operational excellence. Office location and hours: This position is based in Boston Massachusetts, currently 4 days in the office and 1 remote workday. Hours are 8:00am - 4:00pm.Availability for occasional travel and on-call support is essential. Responsibilities: Responsibilities include assisting with the deployment and maintenance of various devices, managing OS and application patching using tools like Intune and Jamf, monitoring endpoint security, and troubleshooting hardware and software issues. Collaboration with IT teams on software deployment and maintenance, assist with patch management, maintain documentation, and provide user support and training on best practices. Assist with onboarding/offboarding processes, ensuring timely provisioning and deprovisioning of devices. Support video conferencing systems and remote access tools. Qualifications: Required skills include familiarity with Windows and mac OS. Advanced knowledge of Microsoft 365 and Active directory group policy management as well as SCCM and Intune. Must have strong troubleshooting and problem-solving abilities, excellent communication, ability to work independently and in a team, and eagerness to learn new technologies. Basic understanding of networking and video conferencing technologies. Preferred qualifications include experience with endpoint management tools such Jamf, and familiarity with scripting languages like PowerShell or Python, information technology service management and basic knowledge of networking and video conference support. A Bachelor's degree in Computer Science, IT, or a related field (or equivalent experience) is required. ITIL certification and experience in IT support or a similar endpoint support role is also beneficial. Perks and Benefits 4 weeks accrued paid time off + 9 paid national holidays per year Free onsite gym at our Boston Location Tuition Reimbursement Low cost and excellent coverage health insurance options that start on Day 1 (medical, dental, vision) Robust health and wellness program and fitness reimbursements Auto and home insurance discounts Matching gift opportunities Annual 401(k) Employer Contribution (up to 7.5% of your base salary) Various Paid Family leave options including Paid Parental Leave Resources to promote Professional Development (LinkedIn Learning and licensure assistance) Convenient location directly across from South Station and Pre-Tax Commuter Benefits Salary Range: $80,000-$108,000 a year. Actual compensation will vary based on multiple factors, including employee knowledge and experience, role scope, business needs, geographical location, and internal equity. About the Company The Plymouth Rock Company and its affiliated group of companies write and manage over $2.2 billion in personal and commercial auto and homeowner's insurance throughout the Northeast and mid-Atlantic, where we have built an unparalleled reputation for service. We continuously invest in technology, our employees thrive in our empowering environment, and our customers are among the most loyal in the industry. The Plymouth Rock group of companies employs more than 2,000 people and is headquartered in Boston, Massachusetts. Plymouth Rock Assurance Corporation holds an A.M. Best rating of “A-/Excellent”. #LI-DNI

About the Role We're looking for a hands-on IT professional to support our team with both in-office and remote technology needs. You'll play a key role in keeping systems running smoothly, assisting colleagues with technical issues, and helping implement new technology initiatives across our offices. This is a hybrid role based in Kansas City, with occasional travel required. What You'll Do Provide practical technical support to staff, whether onsite or remotely, ensuring devices and systems function reliably. Troubleshoot and resolve hardware, software, and network issues quickly and effectively. Keep an accurate record of all IT equipment, software, and office technology. Assist with office moves, new setups, and technology upgrades. Identify opportunities to improve processes and workflows, and bring them to the team's attention. Install, configure, and maintain computers, peripherals, and other office technology. Travel up to 30% as needed for office support or project work. Be in-office at least three days per week, with flexibility for additional days depending on business needs. What We're Looking For 3+ years of experience in IT support or a related field. Strong skills with Microsoft Office and experience with document management systems, such as NetDocuments. Solid understanding of networking fundamentals and hands-on troubleshooting for hardware and software. Experience supporting network printers, copiers, and multifunction devices. Knowledge of iOS devices and mobile device management (MDM) tools is a plus. Ability to provide clear guidance and basic training to end-users. Bachelor's degree in Information Technology, Information Systems, or a similar field preferred. The Phoenix Group Advisors is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace and prohibit discrimination and harassment of any kind based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. We strive to attract talented individuals from all backgrounds and provide equal employment opportunities to all employees and applicants for employment.

Key Responsibilities Act as the initial point of contact for all technology-related requests submitted via phone, email, or the ticketing platform. While the role is primarily remote (about 90%), the Analyst must be able to travel into the office when coverage is required for local IT personnel. Troubleshoot and resolve issues involving computers, mobile devices, printers, conferencing tools, and network connectivity. Provide support for essential firm applications, including Microsoft 365, Teams, Zoom, Citrix, VPN solutions, and legal tools such as iManage and Intapp. Offer high-touch, concierge-level assistance to attorneys, partners, and leadership to minimize downtime and ensure smooth client service. Handle setup, configuration, and maintenance of hardware for new employees, internal moves, and visiting legal staff; assist with conference room and AV equipment as needed. Record tickets, resolutions, and actions taken, and contribute to internal documentation by updating the Knowledge Base. Track and manage computers, peripherals, and loaner devices to support daily operations. Work closely with other IT team members to escalate advanced issues while remaining engaged until the matter is fully resolved. Participate in after-hours or on-call rotations to meet urgent business or client needs. Core Competencies Strong analytical and troubleshooting abilities, especially in time-sensitive situations. Exceptional customer service skills and the ability to communicate clearly and confidently. Works well independently and as part of a team while maintaining a high level of discretion. Anticipates user needs and delivers service with urgency and professionalism. Quickly learns new technologies and adapts to evolving tools and workflows. Explains technical problems in a straightforward, user-friendly manner. Demonstrates sound judgement when handling confidential or sensitive information. Collaborates effectively with IT peers and other departments. Preferred Background Three to five years of technical support experience within a law firm or similar professional environment. Solid understanding of Windows 10/11, Microsoft 365, Teams, Citrix, and VPN platforms. Knowledge of legal applications such as iManage and Intapp. Willingness to work extended hours or weekends when necessary. The Phoenix Group Advisors is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace and prohibit discrimination and harassment of any kind based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. We strive to attract talented individuals from all backgrounds and provide equal employment opportunities to all employees and applicants for employment.

Hardware Support We are seeking a proactive and technically skilled Onsite IT Support Specialist to support our manufacturing plant and office operation. This role is critical in ensuring smooth day-to-day functionality of our hardware and application systems. You will be the primary onsite contact for troubleshooting hardware issues and providing desktop support, while collaborating remotely with our Lead Developer and contracted IT team for backend and application-related issues. Key Responsibilities Troubleshoot, maintain, and service shop floor hardware including label printers, tablets, and barcode scanners. Ensure all devices are operational and minimize downtime on the shop floor. Application Support Act as the onsite liaison for our custom IMS (Inventory Management System) application. When backend errors occur, work with the remote developer to diagnose and resolve issues. Perform basic application troubleshooting and escalate complex issues as needed. Desktop & Network Support Provide day-to-day desktop support for onsite employees, including: PC troubleshooting and maintenance. VPN connectivity support. Coordination with the contracted IT team for advanced network or infrastructure issues. Documentation & Communication Maintain clear records of issues, resolutions, and hardware inventory. Communicate effectively with remote teams and onsite staff to ensure timely resolution of problems. Qualifications Required Skills & Experience Minimum Associate's Degree in Information Technology, Networking, or similar curriculum, or equivalent educational and practical work experience. 2+ years of experience in IT support, desktop support, or a similar role. Strong troubleshooting skills for hardware (printers, scanners, tablets) and Windows-based PCs. Familiarity with VPN setup and troubleshooting. Excellent communication skills for remote collaboration. Preferred Skills Experience with Zebra printers and barcode scanning devices. Basic understanding of web-based applications and backend error troubleshooting. Ability to work independently and prioritize tasks in a fast-paced environment. Experience with Microsoft and Office365 applications including PowerApps, PowerAutomate, Sharepoint. Willingness to learn new skillsets, applications and processes. The Crump Group USA provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Job Type: Full-time Benefits: 401(k) Dental insurance Employee assistance program Health insurance Life insurance Paid time off Referral program Relocation assistance Tuition reimbursement Vision insurance Work Location: In person

KBC Advisors is seeking an experienced IT Specialist to support our growing Data & Products team. This role is hands-on and critical to ensuring seamless technology operations across the organization. The ideal candidate will be proactive, detail-oriented, and comfortable balancing day-to-day support with strategic IT initiatives. KBC Advisors is a modern, nimble purpose-built firm. We pride ourselves on doing things differently. We want team members with diverse views and experiences who can bring new ideas to the table. We value what makes each of us unique and use it to drive our innovative approach to commercial real estate. This is an in-person position in our Seattle, Washington office. Essential Duties and Responsibilities Manage and track IT assets, including hardware and software, to ensure accurate inventory and maintenance Support IT-led projects and system rollouts in a hands-on environment Troubleshoot user access issues on company devices Provide technical support for video conferencing systems and meetings Deliver user training on tools, applications, and IT policies Manage, escalate, and de-escalate IT ticket submissions to ensure timely resolution Research, evaluate, and recommend new technologies to improve IT processes Create, update, and manage IT process guides and training resources Provide IT support and onboarding for new and existing employees Assist with implementing and monitoring IT security measures Travel to KBC offices as needed to provide onsite support Preferred Qualifications Strong understanding of IT asset management and lifecycle processes Proficiency with Microsoft 365, Windows and mac OS environments, and video conferencing platforms Familiarity with IT security best practices and access management Excellent communication skills with the ability to train and support non-technical users Strong problem-solving skills with the ability to prioritize multiple requests Experience working both independently and collaboratively across teams Education and Experience Bachelor's degree in Information Technology, Computer Science, or a related field 3+ years of experience in IT support, systems administration, or a related role The expected annual base salary for this position is $67,000 - $82,000. Experience, skills, location and other factors are considered when determining the salary offered.

IT Support 6 month contract Chesterfield, MO Rate: $18-$23/hr. (5X/WEEK ONSITE) The final salary or hourly wage, as applicable, paid to each candidate/applicant for this position is ultimately dependent on a variety of factors, including, but not limited to, the candidate's/applicant's qualifications, skills, and level of experience as well as the geographical location of the position. Applicants must be legally authorized to work in the United States. Sponsorship not available. Main Responsibilities: • Perform a range of technical work activities either remotely or at customer site to meet business and customer requirements. • Coordinate small teams delivering basic work packages in line with company process to meet business and customer requirements. • Document and reports on work completed to ensure compliance with Company and Customer Procedures. • Escalate issues in line with company processes to ensure customer demands are met and evaluate escalations and action appropriately to ensure customer demands are met. • Provide customer service to internal and external customers to ensure consistent experience. • Ability to adapt quickly to dynamic team environments to maintain consistent effective contribution. The Ideal Candidate • Able to follow instructions and procedures • Proven experience in IT Desktop Service environment. • Uses information systems, technology functions and applications in line with IT industry standards as appropriate to the role • Demonstrates an organized approach to work. • Demonstrates customer • Windows experience required SKILLS The Ideal Candidate • Able to follow instructions and procedures • Proven experience in IT Service environment. • Uses information systems, technology functions and applications in line with IT industry standards as appropriate to the role • Demonstrates an organized approach to work. • Demonstrates customer Checking conference rooms, imaging, Inventory, preparing computers for disposal. - What is the role doing? (For example, deployment, configuration, support) Checking conference rooms, imaging, Inventory, preparing computers for disposal. - What is the technical environment, & minimum (technical) skills/experience needed? Basic Computer skills -Will this contract be extended or convert full time after the 8 months? Currently looking at 6 months but possible to extend longer. - Are there any professional accreditations required for the role? A+ certification not required but recommended. - What are the ‘nice to have' skills/experience? Imaging computers, maintaining inventory. - Does the resource need experience of working in any particular sector? None - Will the resource be working alone or in a team? With a team but will have independent task. - Is the person expected to travel for the role? (Travel arrangements need to be discussed with the service provider in advance) NO -Is the role hybrid, remote, or onsite? Onsite Skills & Requirements Performing a range of technical work activities either remotely or at customer site to meet business and customer requirements. Coordinate small teams delivering basic work packages in line with company process to meet business and customer requirements. Document and reports on work completed to ensure compliance with Company and Customer Procedures. Escalate issues in line with company processes to ensure customer demands are met and evaluate escalations and action appropriately to ensure customer demands are met. Benefits/Other Compensation This position is a contract/temporary role where Hays offers you the opportunity to enroll in full medical benefits, dental benefits, vision benefits, 401K and Life Insurance ($20,000 benefit). Why Hays? You will be working with a professional recruiter who has intimate knowledge of the industry and market trends. Your Hays recruiter will lead you through a thorough screening process in order to understand your skills, experience, needs, and drivers. You will also get support on resume writing, interview tips, and career planning, so when there's a position you really want, you're fully prepared to get it. Nervous about an upcoming interview? Unsure how to write a new resume? Visit the Hays Career Advice section to learn top tips to help you stand out from the crowd when job hunting. Hays is committed to building a thriving culture of diversity that embraces people with different backgrounds, perspectives, and experiences. We believe that the more inclusive we are, the better we serve our candidates, clients, and employees. We are an equal employment opportunity employer, and we comply with all applicable laws prohibiting discrimination based on race, color, creed, sex (including pregnancy, sexual orientation, or gender identity), age, national origin or ancestry, physical or mental disability, veteran status, marital status, genetic information, HIV-positive status, as well as any other characteristic protected by federal, state, or local law. One of Hays' guiding principles is ‘do the right thing'. We also believe that actions speak louder than words. In that regard, we train our staff on ensuring inclusivity throughout the entire recruitment process and counsel our clients on these principles. If you have any questions about Hays or any of our processes, please contact us. In accordance with applicable federal, state, and local law protecting qualified individuals with known disabilities, Hays will attempt to reasonably accommodate those individuals unless doing so would create an undue hardship on the company. Any qualified applicant or consultant with a disability who requires an accommodation in order to perform the essential functions of the job should call or text ************. Drug testing may be required; please contact a recruiter for more information.

Group 1001 is a consumer-centric, technology-driven family of insurance companies on a mission to deliver outstanding value and operational performance by combining financial strength and stability with deep insurance expertise and a can-do culture. Group1001's culture emphasizes the importance of collaboration, communication, core business focus, risk management, and striving for outcomes. This goal extends to how we hire and onboard our most valuable assets - our employees. Why This Role Matters: We are seeking a skilled and dedicated Digital Workplace Technology Specialist to provide exceptional end-to-end user support for our organization's most critical leaders and business processes. Serve as the "face" of IT, providing face to face support, troubleshooting, problem solving, triage, and navigation through the organization to get customer technology problems solved. This role requires a strong technical background, excellent communication skills, and the ability to handle complex issues efficiently. The ideal candidate will have extensive experience in technical support, particularly with Windows and Microsoft Office, and MacOS. The ability to think on your feet, deal with ambiguous situations, provide quick solutions to problems and understand personas, while developing a deep understanding of how our clients operate is critical to the success of this individual. This person is the face of the Information Technology organization, delivering excellent user experience of all thing's technology. How You'll Contribute: Executive Support: * Provide 24/7/365, personalized technical support to C-suite executives, senior management, and other key stakeholders throughout the business. * Understand the unique needs and preferences of each executive and tailor support accordingly. * Handle urgent requests promptly and professionally. * Drive technology projects necessary for executive requirements and manage technology communication/s and changes to firm technology policies that impact the executive experience. * Travel to corporate offices, residential properties, client sites and/or travel destinations as necessary. Desktop Support: * Troubleshoot and resolve all reported technology problems, including in office, residential properties, and client/travel locations. * Support mobile devices, iPhones, iPads including MDM's, policies, etc. * Ensure seamless integration of multiple technologies. Application Support: * Assist with Microsoft Office 365 applications (Word, Excel, PowerPoint, Outlook, Teams, etc.). * Troubleshoot application-related problems and provide timely solutions. * Collaborate with IT teams to address any compatibility issues. Audio Visual Support: * Assist in setup and configuration of AV equipment, conference rooms, and day to day meeting requirements from our customers utilizing various Video collaboration solutions (zoom, slack, teams, webex etc.) * Diagnose and resolve technical issues, perform routine remote and on-site maintenance for ensuring optimal performance and readiness of conference rooms * Support end users, executives, and event staff with AV operations; managing and coordinating presentations, webinars and hybrid meetings to ensure excellent AV experiences both internally and externally Remote and On-Site Support: * Provide remote support for executives and business users working from home or traveling. * When necessary, offer on-site assistance for critical issues, hardware deployments and set-up as well as face to face support and triage. Security and Compliance: * Educate executives and business users on security best practices. * Ensure compliance with company policies and data protection regulations. * Monitor and address any security vulnerabilities. Documentation and Training: * Maintain accurate records of support requests, resolutions, and system configurations. * Create user-friendly guides and tutorials for common tasks. * Conduct training sessions for executives and business users as needed. Collaboration: * Work closely with other IT teams (network, infrastructure, security) to resolve complex issues. * Collaborate with vendors for hardware repairs and software licensing. Continuous Improvement: * Stay updated on industry trends, emerging technologies, and best practices. * Propose enhancements to existing processes and tools. What We're Looking For: * Bachelor's Degree in Computer Science, Information Technology, or related field (preferred not mandatory). * Preferred 10 years of experience in technical support or desktop support roles. * Extensive experience in supporting Windows operating systems, Microsoft Office suite (365) and MacOS. * Familiarity with JAMF, Intune, Azure environments, DaaS (AWS/AVD) is a plus. * Familiarity with Zoom, Slack, and MS teams is a plus. * Preferred familiarity with Terraform, GitHub, Azure DevOps and/or other IaC platforms, Code repositories and CI/CD pipelines Skills: * Excellent critical thinking, problem-solving abilities and precise attention to detail. * Strong communication and interpersonal skills, able to articulate technical concepts to non-technical people. * Ability to work independently and prioritize tasks effectively. * Customer-focused mindset, strong passion for serving the customer. * Comprehensive and broad knowledge of all aspects of IT solutions and services * Certifications such as CompTIA A+, Microsoft Certified: Modern Desktop Administrator Associate, or Apple Certified Support Professional (ACSP) are advantageous. This position is an onsite position based out of Waltham, Massachusetts, and requires the employee to be physically present at the workplace five days per week. This role also includes travel to other office locations and/residential sites as necessary. Benefits Highlights: Employees who meet benefit eligibility guidelines and work 30 hours or more weekly, have the ability to enroll in Group 1001's benefits package. Employees (and their families) are eligible to participate in the Company's comprehensive health, dental, and vision insurance plan options. Employees are also eligible for Basic and Supplemental Life Insurance, Short and Long-Term Disability. All employees (regardless of hours worked) have immediate access to the Company's Employee Assistance Program and wellness programs-no enrollment is required. Employees may also participate in the Company's 401K plan, with matching contributions by the Company. Group 1001, and its affiliated companies, is strongly committed to providing a supportive work environment where employee differences are valued. Diversity is an essential ingredient in making Group 1001 a welcoming place to work and is fundamental in building a high-performance team. Diversity embodies all the differences that make us unique individuals. All employees share the responsibility for maintaining a workplace culture of dignity, respect, understanding and appreciation of individual and group differences. #LI-AS1

The IT Helpdesk employee plays a crucial role assisting in the support, troubleshooting, and maintenance of IT systems. This position actively participates in daily Scrum stand-ups, collaborates with cross-functional team members, and follows Agile principles to contribute to efficient problem resolution and continuous improvement. IT Helpdesk staff provides assistance in diagnosing and resolving user issues, ensures adherence to IT policies, and actively engages in the IT support lifecycle within Agile principles. Essential Position Functions Assist in diagnosing and resolving user issues, actively participating in daily Scrum events. Ensure adherence to IT policies and procedures, aligning activities. Collaborate with IT team members to provide timely and effective support, fostering Agile teamwork. Assist in handling and resolving IT support tickets using appropriate tools and methodologies. Communicate effectively with users, providing assistance in a user-friendly manner. Support IT inventory management activities, ensuring real-time accurate tracking of assets. Contribute to research efforts into emerging technologies supporting IT helpdesk functions. Assist in documenting IT processes and troubleshooting procedures. Minimum Requirements of the Position Enrolled in an associate degree program in information technology, computer science, or a related field, or equivalent experience. Exposure to or basic experience with IT support functions, hardware, and software troubleshooting. Exposure to or basic development of effective written and oral communication skills. Exposure to or basic development of collaborative teamwork skills. Aptitude for developing problem-solving skills in an IT support context. Certification Requirements Although it is not realistic for every candidate to carry all listed certifications, it is expected that the employee/candidate be certified in Scrum and credentialed in at least two of the Azure certifications listed below. It is also acceptable to suggest and achieve equal alternative certifications. Scrum Certification: Within 60 days of employment obtain Certified Scrum Developer and/or Professional Scrum Master (PSM I) to demonstrate proficiency in Scrum principles and practices. ITIL 4 Certified (required within 1 year) AZ-900 Microsoft Certified Azure Fundamentals (required within 1 year) CompTIA A+ Computer Technology Industry Association (preferred) Group Health Cooperative of Eau Claire complies with applicable Federal civil rights laws and does not discriminate, exclude or treat candidates less favorably on the basis of race, color, national origin (including limited English proficiency and primary language), age, disability, or sex (including sex characteristics, including intersex traits; pregnancy or related conditions; sexual orientation; gender identity; and sex stereotypes). The Cooperative is committed to fostering a caring and compassionate environment while ensuring that individual differences are valued. The Cooperative is a quality driven cooperative built on collaboration, community involvement, innovation, and belonging. It is essential that all employees and members feel secure and welcome, that the opinions and contributions of all individuals are respected and that all voices are heard. This full time position offers an outstanding benefit package, including three weeks of vacation the first year, a generous retirement plan, health and dental insurance, a wellness program, and much more! If you are interested in working for an organization focused on a team atmosphere and is dedicated to providing exceptional service submit your resume today! Send resume to: ************************. Group Health Cooperative of Eau Claire is an affirmative action and equal opportunity employer.

About Judi Health Judi Health is an enterprise health technology company providing a comprehensive suite of solutions for employers and health plans, including: * Capital Rx, a public benefit corporation delivering full-service pharmacy benefit management (PBM) solutions to self-insured employers, * Judi Health, which offers full-service health benefit management solutions to employers, TPAs, and health plans, and * Judi, the industry's leading proprietary Enterprise Health Platform (EHP), which consolidates all claim administration-related workflows in one scalable, secure platform. Together with our clients, we're rebuilding trust in healthcare in the U.S. and deploying the infrastructure we need for the care we deserve. To learn more, visit **************** Location: NYC Office (3 days/week required) Position Summary: The IT Help Desk Technician assists in managing our ticketing system, MDM software, and AWS platform while overseeing the onboarding and off boarding IT activities associated with employee profiles. Position Responsibilities: * Research end user issues independently, when needed, and document/develop a solution per company standards * Develop additional MDM automation to facilitate user onboarding * Identify MDM related company needs and create, configure, test and deploy management of user systems via MDM Software. * Collaborate with internal partner teams to identify compliance, best practice, or other IT related policy needs within the cross functional existing processes and workflows; identify and present enhancements and deploy solutions to the business. * Responsible for all onboarding and offboarding related IT activities, including system-wide access, purchasing and retrieving of equipment, upgrades, asset tagging, etc. * Create Exchange rules to address spam/phishing emails as needed. * Collaborate with the IT Engineering team to drive systemic improvements to email filtering system. * Promptly respond to user requests via ticketing system/phone calls/IM * Assist users with access/system issues * Write and update documentation for user reference * Help build and establish procedures for newly established team * Participate in a Help Desk OnCall schedule (tentatively will be 1 week/month, with potential higher volume at onset as the team grows). * Responsible for adherence to the Capital Rx Code of Conduct, including reporting of noncompliance. Minimum Qualifications: * 2+ Years experience in a Help Desk role (preferably in a medium or larger company) * A customer-oriented approach to problem resolution * Experience supporting Mac hardware/OSX in a Help Desk environment * Experience supporting remote users in a distributed environment * Experience with Jira Service desk or a similar ticketing system * Experience with Office 365 suite * Ability to lift 30 lbs. regularly and up to 50 lbs. occasionally (for NYT "future onsite" roles only) Salary Range $24-$28 USD All employees are responsible for adherence to the Capital Rx Code of Conduct including the reporting of non-compliance. This position description is designed to be flexible, allowing management the opportunity to assign or reassign duties and responsibilities as needed to best meet organizational goals. Judi Health values a diverse workplace and celebrates the diversity that each employee brings to the table. We are proud to provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, medical condition, genetic information, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. By submitting an application, you agree to the retention of your personal data for consideration for a future position at Judi Health. More details about Judi Health's privacy practices can be found at *********************************************

About Us: JUDI Health is a health technology company offering a wide range of benefits administration solutions for employers and health plans. This includes Capital Rx, a public benefit corporation that provides full-service pharmacy benefit management (PBM) solutions to self-insured employers; JUDI Health™, which offers comprehensive health benefit management solutions for employers, TPAs, and health plans; and JUDI , the industry's leading proprietary Enterprise Health Platform. To learn more, visit **************** Location: NYC Office (3 days/week required) Position Summary: The IT Help Desk Technician assists in managing our ticketing system, MDM software, and AWS platform while overseeing the onboarding and off boarding IT activities associated with employee profiles. Position Responsibilities: Research end user issues independently, when needed, and document/develop a solution per company standards Develop additional MDM automation to facilitate user onboarding Identify MDM related company needs and create, configure, test and deploy management of user systems via MDM Software. Collaborate with internal partner teams to identify compliance, best practice, or other IT related policy needs within the cross functional existing processes and workflows; identify and present enhancements and deploy solutions to the business. Responsible for all onboarding and offboarding related IT activities, including system-wide access, purchasing and retrieving of equipment, upgrades, asset tagging, etc. Create Exchange rules to address spam/phishing emails as needed. Collaborate with the IT Engineering team to drive systemic improvements to email filtering system. Promptly respond to user requests via ticketing system/phone calls/IM Assist users with access/system issues Write and update documentation for user reference Help build and establish procedures for newly established team Participate in a Help Desk OnCall schedule (tentatively will be 1 week/month, with potential higher volume at onset as the team grows). Responsible for adherence to the Capital Rx Code of Conduct, including reporting of noncompliance. Minimum Qualifications: 2+ Years experience in a Help Desk role (preferably in a medium or larger company) A customer-oriented approach to problem resolution Experience supporting Mac hardware/OSX in a Help Desk environment Experience supporting remote users in a distributed environment Experience with Jira Service desk or a similar ticketing system Experience with Office 365 suite Ability to lift 30 lbs. regularly and up to 50 lbs. occasionally (for NYT “future onsite” roles only) Salary Range$24-$28 USD All employees are responsible for adherence to the Capital Rx Code of Conduct including the reporting of non-compliance. This position description is designed to be flexible, allowing management the opportunity to assign or reassign duties and responsibilities as needed to best meet organizational goals. JUDIHealth values a diverse workplace and celebrates the diversity that each employee brings to the table. We are proud to provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, medical condition, genetic information, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. By submitting an application, you agree to the retention of your personal data for consideration for a future position at Judi Health. More details about Judi Health's privacy practices can be found at *********************************************

We are seeking a skilled and proactive IT Technician to support, maintain, and improve our organization's IT infrastructure. The ideal candidate will troubleshoot hardware and software issues, assist users with technical support, and ensure systems run smoothly and securely. This role plays a critical part in ensuring business continuity and supporting our compliance with IT policies and best practices. Supervisory Responsibilities: None Essential Tasks: Diagnosing and troubleshooting technical issues across hardware, software, and network systems Providing step-by-step guidance and walkthroughs to customers and team members Install, configure, and perform minor repairs on computer hardware and software systems Helping customers diagnose technical issues in person or remotely Deliver remote and on-site technical support to end-users. Maintain optimal functionality of computer systems and related technologies. Support software updates, maintenance, and troubleshooting. Work with Windows operating systems, including setup, maintenance, and troubleshooting. Create and update internal process documentation and knowledge base articles. Collaborate with third-party vendors for support and service delivery. Manage technical support cases via phone, email, and ticketing systems. Assist with system and software evaluations, including analyzing requirements and recommending improvements. Core Competencies: Ability to Analyze and Solve Problems: Skill in recognizing challenges, exploring options, and implementing effective solutions in a timely manner Attention to Detail: A strong focus on completing tasks and projects accurately and thoroughly Communication Skills: Capable of expressing ideas clearly in both verbal and written forms and engaging with various audiences Timely Task Completion: Ability to finish tasks and projects efficiently, managing resources and priorities effectively Team Collaboration: Willingness to work together with others, promoting teamwork and supporting shared goals Client Focus: Dedication to understanding and addressing the needs of clients and stakeholders to ensure their satisfaction Dependability: Acknowledgment of the importance of being present and punctual. Creative Thinking: Openness to suggesting new ideas and methods to improve processes and outcome Organizational Skills: Capability to prioritize tasks and manage multiple projects simultaneously Adaptability: Willingness to adjust to changing situations and priorities, showing resilience in a dynamic work environment Experience and Education: Associate's or bachelor's degree in IT, Computer Science, or related field preferred; relevant certifications (e.g., CompTIA A+, Microsoft Certified) are a plus. Prior experience working on a Helpdesk, in IT, or similar technical function. Experienced in multitasking, prioritizing, and managing time effectively. Experienced in escalating unresolved issues to higher-level support teams or third-party vendors when necessary. Skilled in professional written and interpersonal communication, with a strong ability to convey complex technical information clearly and effectively to non-technical audiences, ensuring understanding across all organizational levels. Licensing and Credentials: Relevant certifications (e.g., CompTIA A+, Microsoft Certified) are a plus. A Property and Causality Insurance License is to be obtained within three months of employment Systems: Proficient with Microsoft Excel, Word, PowerPoint, and Outlook Experience with ticketing systems (e.g., Zendesk, Jira, ServiceNow) is a plus. Physical Requirements: Ability to lift twenty-five pounds Repeated use of sight to read documents and computer screens Repeated use of hearing and speech to communicate on telephone and in person Repetitive hand movements, such as keyboarding, writing, 10-key Walking, bending, sitting, reaching, and stretching in all directions Notice to Recruiters and Staffing Agencies: To protect the interests of all parties, Higginbotham Insurance Agency, Inc., and our partners, will not accept unsolicited potential placements from any source other than directly from the candidate or a vendor partner under MSA with Higginbotham. Please do not contact our team members or send unsolicited potential placements.

Full Time Norwalk, CT About the Company: Wilton Re is an industry leader in the life (re)insurance space, specializing in the acquisition of in force life insurance and annuities. We are experienced industry specialists focused on the risk, capital and operational needs of our clients' businesses. We provide our clients with the services they need from in force transactions and product development to underwriting and new business strategies. Wilton Re has the resources and expertise to pursue and successfully manage the largest life and annuity transactions in the market. Position Summary: This position is multi-faceted in its scope with the primary focus on supporting end users across Wilton Re in their various computing needs, whether in office or remote. This includes mobile phones, laptops and application support. In addition, this role will support collaboration platforms both technically and from a user perspective including audio, video conferencing, LAN room technology, etc. Therefore, being on site in the Norwalk office 5 days a week is required. It is also expected this position would support initiatives such as Intune set up and administration, SharePoint Online technical support, and administrative support, among others. This role also contributes to a variety of projects pertaining to information security tools as it pertains to end users; and day to day security operations tasks pertaining to vulnerability management and end point management. Role Responsibilities: * Able to react to change productively and handle other essential tasks as assigned. * Able to work with third party partners to effectively perform job function. * Support end-user computing needs in all Wilton Res offices including laptop and mobile phone support. * Handle end user access requests related to onboarding, offboarding, and modifications to access, and update user forms as necessary to reflect current user access. * Able to interact with and support all members of the Executive team and Board members, when on site. * Able to work in an Agile manner and collaborate with other team members within and across platforms. * Meet with systems owners and end-users to define business, financial, and operations requirements and systems goals, and identify and resolve systems issues. * Collaborate with multiple departments as well as developers in IT to troubleshoot Production issues quickly and effectively in order to minimize disruption in day-to-day business processes. * Develop, standardize and maintain new or improved processes based on findings and analysis, including updating internal knowledge-based documents. Maintain CMDB with IT assets and support internal ticketing system/workflows. * Publish relevant companywide bulletins as needed. * Validate daily, monthly, and quarterly backups are completed or remediated in a timely manner. * Understand relevant IT changes and match them to their original tickets. Basic Qualifications: * Minimum 3 years of direct work experience in an IT Support role. * Strong customer focus and ability to manage client expectations * Ability to communicate needs and schedules to IT and clients * Ability to present and explain technical information in a way that establishes rapport, persuades others and gains understanding * Strong teamwork and interpersonal skills at all management levels * Ability to operate under a dual reporting relationship (IT, customers) * Understanding of prioritization and analysis of requests as they come in to coordinate work to be completed in a timely manner * Ability to take on multiple tasks at the same time and prioritize tasks quickly. Ensure follow through/task completion * Experience with SharePoint * Experience with Intune * Availability for evening and weekend work as needed Required Education / Certifications: Degree in computer science or business administration desired. Pay/Location Norwalk, CT Full On Site Minimal to no travel required The role is nonexempt and eligible for paid overtime. The annualized salary/hourly rate range for this position in Connecticut is between $65,000 and $75,000. Please note that specific compensation decisions are based upon a variety of job-related factors as permitted by law, including geographic location, credentials, skills, education, training, and experience. Base salary is just one component of Wilton Re's total compensation package for employees. Additional compensation includes annual performance-based bonus, 401K with employer contribution, and profit-sharing program. Employee may also be eligible for long-term incentives (equity). All incentives and benefits are subject to the applicable plan terms. What We Offer: * Competitive vacation and sick time, including company-paid holidays, floating holidays and early closing days * 401(k) plan with employer contribution - US Employees Only * Profit Sharing Program * Competitive parental leave * Health, vision, dental, and life insurance, including access to health and wellness programs * Actuarial Development Program (ADP) for Actuarial employees taking exams * Employee Assistance Program (EAP) * Current hybrid working environment * Employee Engagement Events and various committees on site to join Wilton Re strives to attract, develop, and retain a diverse workforce. We are committed to providing an inclusive and accessible work environment where all associates feel valued, respected, and supported. Our commitment to inclusivity is reflected in the safeguards, policies, and commitments we have in place to remove barriers and provide equal opportunities to prospective and current associates, without discrimination. A Human Resources representative is available to consult with applicants who require accommodation in the application or recruitment process. Any information shared by the applicant about an accommodation will be treated as confidential. To All Recruitment Agencies: Please do not send any resumes or solicitations regarding open positions to Wilton Re employees unless you have been requested to work on this position or other positions with Wilton Re; please reach out to your main point of contact. Wilton Re is not responsible for any fees related to unsolicited resumes.

This is an opportunity to join Ascot Group - one of the world's preeminent specialty risk underwriting organizations. Designed as a modern-era company operating through an ecosystem of interconnected global operating platforms, we're bound by a common mission and purpose: One Ascot. Our greatest strength is a talented team who flourish in a collaborative, inclusive, and entrepreneurial culture, steeped in underwriting excellence, integrity, and a passion to find a better way, The Ascot Way. The Ascot Way guides our people and our organization. Our underwriting platforms collaborate to find creative ways to deploy our capital in a true cross-product and cross-platform approach. These platforms work as one, deploying our capital creatively through our unique Fusion Model: Client Centric, Risk Centric, Technology Centric. Built to be resilient, Ascot maximizes client financial security while delivering bespoke products and world class service - both pre- and post-claims. Ascot exists to solve for our clients' brightest tomorrow, through agility, collaboration, resilience, and discipline. Position Overview: Ascot US is seeking an Operations Technical Specialist to support and manage workflows between multiple departments. The Operations Technical Specialist will collaborate with underwriting and other key business partners to transform all elements from underwriting into finished and standardized documents for our insureds. The successful candidate will have an in-depth understanding of the insurance industry, be a creative problem-solver with a skill for navigating systems and an eye for detail. Responsibilities: * Manage workflow of an assigned underwriting business unit(s). * Demonstrate a strong understanding of business processes by leveraging standardized workflows and compliance guidelines. * Identify areas for improvement, create and implement solutions, as needed. * Provide support to assigned underwriters and brokers throughout the policy lifecycle, which includes, but is not limited to, clearance, binders, invoices, policies, endorsements, cancellations, renewals, non-renewals, and reinstatements. * Ensure files are completed to meet compliance standards. * Draft and issue policy documents. * Ensure all work is processed accurately and according to Service Level Agreements. * Provide ongoing guidance and support to the offshore shared service team, including training and conducting quality checks. * Collaborate with the offshore team/service center, as needed. Quickly and accurately complete midterm endorsements. * Communicate effectively with the underwriting team to secure the information necessary to accurately process work. Assist with additional ad hoc projects, as required. * Commit to The Ascot Way: Demonstrate The Ascot Way in their daily interaction with colleagues, fostering colleague engagement and development, collaboration, inclusivity, and individual accountability. Requirements: * Bachelor's degree required. * Minimum of 1 year of experience in a similar role (or internships) preferred. Must be positive, self-motivated, detail-oriented and possess strong interpersonal and communication skills. Highly customer-centric both internally and externally. * Strong problem solving and decision-making abilities. * Ability to work independently with minimal supervision. * Strong collaborative skills in a fast-paced team-centric environment. * Proficient in Microsoft Office (Excel and computer typing skills). * This position may be filled at a different level, depending on experience* * This role is a hybrid in office position* Compensation Actual base pay could vary and may be above or below the listed range based on factors including but not limited to experience, subject matter expertise, and skills. The base pay is just one component of Ascot's total compensation package for employees. Other rewards may include an annual cash bonus, and other forms of discretionary compensation awarded by the Company. The salary range for this position is $55,000-$65,000 Company Benefits The Company provides a competitive benefits package that includes the following (eligibility requirements apply): Health and Welfare Benefits: Medical (including prescription coverage), Dental, Vision, Health Savings Account, Commuter Account, Health Care and Dependent Care Flexible Spending Accounts, Life Insurance, AD&D, Work/Life Resources (including Employee Assistance Program), and more Leave Benefits: Paid holidays, annual Paid Time Off (includes paid state /local paid leave where required), Short-term Disability, Long-term Disability, Other leaves (e.g., Bereavement, FMLA, Adoption, Maternity, Military, Primary & Non-Primary Caregiver) Retirement Benefits: Contributory Savings Plan (401k) #LI-Hybrid

This is an opportunity to join Ascot Group - one of the world's preeminent specialty risk underwriting organizations. Designed as a modern-era company operating through an ecosystem of interconnected global operating platforms, we're bound by a common mission and purpose: One Ascot. Our greatest strength is a talented team who flourish in a collaborative, inclusive, and entrepreneurial culture, steeped in underwriting excellence, integrity, and a passion to find a better way, The Ascot Way. The Ascot Way guides our people and our organization. Our underwriting platforms collaborate to find creative ways to deploy our capital in a true cross-product and cross-platform approach. These platforms work as one, deploying our capital creatively through our unique Fusion Model: Client Centric, Risk Centric, Technology Centric. Built to be resilient, Ascot maximizes client financial security while delivering bespoke products and world class service - both pre- and post-claims. Ascot exists to solve for our clients' brightest tomorrow, through agility, collaboration, resilience, and discipline. Position Overview: Ascot US is seeking an Operations Technical Specialist to support and manage workflows between multiple departments. The Operations Technical Specialist will collaborate with underwriting and other key business partners to transform all elements from underwriting into finished and standardized documents for our insureds. The successful candidate will have an in-depth understanding of the insurance industry, be a creative problem-solver with a skill for navigating systems and an eye for detail. Responsibilities: Manage workflow of an assigned underwriting business unit(s). Demonstrate a strong understanding of business processes by leveraging standardized workflows and compliance guidelines. Identify areas for improvement, create and implement solutions, as needed. Provide support to assigned underwriters and brokers throughout the policy lifecycle, which includes, but is not limited to, clearance, binders, invoices, policies, endorsements, cancellations, renewals, non-renewals, and reinstatements. Ensure files are completed to meet compliance standards. Draft and issue policy documents. Ensure all work is processed accurately and according to Service Level Agreements. Provide ongoing guidance and support to the offshore shared service team, including training and conducting quality checks. Collaborate with the offshore team/service center, as needed. Quickly and accurately complete midterm endorsements. Communicate effectively with the underwriting team to secure the information necessary to accurately process work. Assist with additional ad hoc projects, as required. Commit to The Ascot Way : Demonstrate The Ascot Way in their daily interaction with colleagues, fostering colleague engagement and development, collaboration, inclusivity, and individual accountability. Requirements: Bachelor's degree required. Minimum of 1 year of experience in a similar role (or internships) preferred. Must be positive, self-motivated, detail-oriented and possess strong interpersonal and communication skills. Highly customer-centric both internally and externally. Strong problem solving and decision-making abilities. Ability to work independently with minimal supervision. Strong collaborative skills in a fast-paced team-centric environment. Proficient in Microsoft Office (Excel and computer typing skills). ***This position may be filled at a different level, depending on experience*** ***This role is a hybrid in office position*** Compensation Actual base pay could vary and may be above or below the listed range based on factors including but not limited to experience, subject matter expertise, and skills. The base pay is just one component of Ascot's total compensation package for employees. Other rewards may include an annual cash bonus, and other forms of discretionary compensation awarded by the Company. The salary range for this position is $55,000-$65,000 Company Benefits The Company provides a competitive benefits package that includes the following (eligibility requirements apply): Health and Welfare Benefits: Medical (including prescription coverage), Dental, Vision, Health Savings Account, Commuter Account, Health Care and Dependent Care Flexible Spending Accounts, Life Insurance, AD&D, Work/Life Resources (including Employee Assistance Program), and more Leave Benefits: Paid holidays, annual Paid Time Off (includes paid state /local paid leave where required), Short-term Disability, Long-term Disability, Other leaves (e.g., Bereavement, FMLA, Adoption, Maternity, Military, Primary & Non-Primary Caregiver) Retirement Benefits: Contributory Savings Plan (401k) #LI-Hybrid

Chubb is a global leader in the insurance industry and provides an extensive suite of products to a wide range of clients. Delivering superior coverage, craftsmanship, and customer experience has always been at our core, and will continue to be as we modernize what insurance does and how we deliver it, all while protecting what our customers value most. Major initiatives are underway at Chubb to build on our strengths and expand Chubb's reach in the digital insurance space. This means data-enriched processes and real-time insights embedded across our value chain, design thinking and an "engineers of everything" mentality, and a world-class customer experience that sets us apart. We are also reimagining our ways of working to be more adaptable and flexible through agile principles and investing in skillset development and tools for a digital age. Are you looking to fast-track your career in technology with a global leader in the insurance industry? We are looking for individuals who are passionate about technology to join our Technology Associate Program (TAP). The program is designed for recent STEM graduates, providing you the opportunity to gain hands-on technical experience working on real business projects and programs. At the same time, you will develop leadership and communication skills, enhance your technical acumen, and grow your knowledge of the insurance industry. The Technology Associate Program (TAP) provides opportunities for various career paths at Chubb, including software engineering, cloud engineering, data engineering, cybersecurity engineering, and others. Software Engineer We are seeking highly motivated and talented entry-level Software Engineers to join our Technology Associate Program (TAP). As a software engineer, you will work on designing, developing, testing, and maintaining software solutions for our company. The ideal candidate should have a strong understanding of software development principles and be eager to learn and grow within the company. Cloud Engineer Cloud Engineering is one of the key services that are responsible for delivering cloud-based services for Chubb. As part of the continued transformation, Chubb is increasing the pace of application transformation into containers and cloud adoption. As such we are seeking Cloud Engineers who can be part of this exciting journey at Chubb. As a cloud engineer, you will be part of the team that is responsible for both Infrastructure automation and container platform adoption at Chubb. A successful candidate would have technical knowledge of container platforms (Kubernetes), Cloud Platforms (Azure AWS), and knowledge of software development processes. You will also have the opportunity to build and innovate solutions around various Cloud Infrastructure problems right from developer experience to operational excellence across the services provided by the cloud engineering team. Data Engineer The Data Engineer will work with the business to understand data requirements and will become a data platform expert in designing and building data solutions focused on Cloud-based Big Data ecosystems. You will work closely with other data science teams and take ownership of your projects and deliver high-quality data-driven advanced analytics applications. You will solve diverse business problems by utilizing a variety of different tools, strategies, algorithms and programming languages. Cybersecurity Engineer As a member of Global Security Team, you will be focused on improving our compliance and security posture by leveraging your technical and business skills. You will be a self-starter, have an engineering mindset, and be able to troubleshoot complex problems. You will not only get to learn different information security technologies but will have the ability to have hands on experience in assisting in the support of Chubb's Global security function. What We Bring: * Competitive offer packages which include a strong base salary, bonus, and equity (for applicable roles) * Employee stock purchase plan (15% discount) * Comprehensive benefits that start day 1 * Retirement savings plan (Chubb contributes up to 9% on your behalf) * Tuition reimbursement program * Mentorship programs to help you grow your career The TAP Program Provides: * On-the-job and educational technical training (offered through Pluralsight) to enhance skills within your chosen discipline * Business acumen and professional development training specific to IT and an understanding of our broader industry * Networking opportunities with IT and Business leaders and TAP associate peers * Hackathons These positions may be located in Philadelphia, PA or Jersey City, NJ. In Jersey City, NJ the pay range for the role is $90,000 to $97,000. The specific offer will depend on an applicant's skills and other factors. This role may also be eligible to participate in a discretionary annual incentive program. Chubb offers a comprehensive benefits package, more details on which can be found at ************************************************** This range is specific to Jersey City, NJ and may not be applicable to other locations. Sponsorship, now or in the future, is not available for this role. Applicants must be legally authorized for employment in the U.S. without need for current or future employment-based sponsorship. Profile of Ideal TAP Candidate: * You are a highly collaborative, creative, and intellectually curious individual who is passionate about technology * You can learn technical concepts quickly * You are organized and able to adapt to change and ambiguity * You are a natural leader and work well independently and, on a team * You are a self-starter and motivated to learn and succeed * You pay attention to the details without losing sight of the big picture What You Will Bring: * A minimum of a bachelor's degree in a STEM-related field with a GPA of 3.0 or higher * Ability to work effectively with key stakeholders in a fast paced, multi-national work environment * Strong time management and organizational skills * Strong verbal and written communication skills * Ability to present ideas and information to team, leaders, and peers

Chubb is a global leader in the insurance industry and provides an extensive suite of products to a wide range of clients. Delivering superior coverage, craftsmanship, and customer experience has always been at our core, and will continue to be as we modernize what insurance does and how we deliver it, all while protecting what our customers value most. Major initiatives are underway at Chubb to build on our strengths and expand Chubb's reach in the digital insurance space. This means data-enriched processes and real-time insights embedded across our value chain, design thinking and an “engineers of everything” mentality, and a world-class customer experience that sets us apart. We are also reimagining our ways of working to be more adaptable and flexible through agile principles and investing in skillset development and tools for a digital age. Are you looking to fast-track your career in technology with a global leader in the insurance industry? We are looking for individuals who are passionate about technology to join our Technology Associate Program (TAP). The program is designed for recent STEM graduates, providing you the opportunity to gain hands-on technical experience working on real business projects and programs. At the same time, you will develop leadership and communication skills, enhance your technical acumen, and grow your knowledge of the insurance industry. The Technology Associate Program (TAP) provides opportunities for various career paths at Chubb, including software engineering, cloud engineering, data engineering, cybersecurity engineering, and others. Software Engineer We are seeking highly motivated and talented entry-level Software Engineers to join our Technology Associate Program (TAP). As a software engineer, you will work on designing, developing, testing, and maintaining software solutions for our company. The ideal candidate should have a strong understanding of software development principles and be eager to learn and grow within the company. Cloud Engineer Cloud Engineering is one of the key services that are responsible for delivering cloud-based services for Chubb. As part of the continued transformation, Chubb is increasing the pace of application transformation into containers and cloud adoption. As such we are seeking Cloud Engineers who can be part of this exciting journey at Chubb. As a cloud engineer, you will be part of the team that is responsible for both Infrastructure automation and container platform adoption at Chubb. A successful candidate would have technical knowledge of container platforms (Kubernetes), Cloud Platforms (Azure AWS), and knowledge of software development processes. You will also have the opportunity to build and innovate solutions around various Cloud Infrastructure problems right from developer experience to operational excellence across the services provided by the cloud engineering team. Data Engineer The Data Engineer will work with the business to understand data requirements and will become a data platform expert in designing and building data solutions focused on Cloud-based Big Data ecosystems. You will work closely with other data science teams and take ownership of your projects and deliver high-quality data-driven advanced analytics applications. You will solve diverse business problems by utilizing a variety of different tools, strategies, algorithms and programming languages. Cybersecurity Engineer As a member of Global Security Team, you will be focused on improving our compliance and security posture by leveraging your technical and business skills. You will be a self-starter, have an engineering mindset, and be able to troubleshoot complex problems. You will not only get to learn different information security technologies but will have the ability to have hands on experience in assisting in the support of Chubb's Global security function. What We Bring: Competitive offer packages which include a strong base salary, bonus, and equity (for applicable roles) Employee stock purchase plan (15% discount) Comprehensive benefits that start day 1 Retirement savings plan (Chubb contributes up to 9% on your behalf) Tuition reimbursement program Mentorship programs to help you grow your career The TAP Program Provides: On-the-job and educational technical training (offered through Pluralsight) to enhance skills within your chosen discipline Business acumen and professional development training specific to IT and an understanding of our broader industry Networking opportunities with IT and Business leaders and TAP associate peers Hackathons These positions may be located in Philadelphia, PA or Jersey City, NJ. In Jersey City, NJ the pay range for the role is $90,000 to $97,000. The specific offer will depend on an applicant's skills and other factors. This role may also be eligible to participate in a discretionary annual incentive program. Chubb offers a comprehensive benefits package, more details on which can be found at ************************************************** This range is specific to Jersey City, NJ and may not be applicable to other locations. Sponsorship, now or in the future, is not available for this role. Applicants must be legally authorized for employment in the U.S. without need for current or future employment-based sponsorship. Profile of Ideal TAP Candidate: You are a highly collaborative, creative, and intellectually curious individual who is passionate about technology You can learn technical concepts quickly You are organized and able to adapt to change and ambiguity You are a natural leader and work well independently and, on a team You are a self-starter and motivated to learn and succeed You pay attention to the details without losing sight of the big picture What You Will Bring: A minimum of a bachelor's degree in a STEM-related field with a GPA of 3.0 or higher Ability to work effectively with key stakeholders in a fast paced, multi-national work environment Strong time management and organizational skills Strong verbal and written communication skills Ability to present ideas and information to team, leaders, and peers

Job Description We are seeking a full-time Benefits Technology Assistant to support our clients with the implementation of benefits administration systems. In particular, this role will be working with the EASE system and the management of open enrollment and benefits changes on a daily/weekly basis. Responsibilities Manage enrollment changes Troubleshoot any related enrollment issues Data Analysis and Manipulation Interface with carriers and payroll companies Setup clients in Ease and other ben admin systems Reconciling system discrepancies Work directly with sales teams on day-to-day activities including data collection and data integrity Compliance with confidentiality rules (HIPAA) Qualifications Proficient in MS Office and HRIS systems Understanding of data recording and analysis Excellent organizational skills Outstanding communication skills Attention to detail as it relates to data entry Problem Solver Results Driven Preferred Qualifications BA in business administration, human resources, or relevant field preferred Insurance industry knowledge or an understanding of different benefit plans (medical, dental, vision insurance etc.) Prior Experience with EASE or similar Compensation $50,000 - $55,000