Hubbard Family Swim School jobs - 1,866 jobs

3 Valley locations - hiring for Summer 2026 Sunnyslope (central & Dunlap) Monte Vista (36th Street and Osborn) Milestones (Tatum, South of Union Hills) SUMMARY STATEMENT Under limited supervision, the Camp Director oversees all daily activities occurring at the assigned camp location, including customer service, sports and swim instruction, problem resolution, and safety in accordance with Camp Hubbard's standards of safety and excellence. The Camp Director ensures each camp counselor is fostering a welcoming environment and creating a dynamic camp experience for each camper. The Camp Director fosters effective communication with camp counselors, the Camp Executive Director, administrative/office staff, parents, and campers. He/She is responsible for creating outstanding, long-term positive relationships between Camp Hubbard, its staff, and its customers, solving problems swiftly and effectively with the use of courtesy, tact, and sound judgment. Establishes an environment in which staff feel supported, encouraged, and part of the Hubbard Family, creating a team culture. This position requires leadership, organization, progressive decision-making, and personal responsibility. The Camp Director is committed to fulfilling all duties with ethical conduct, community stewardship, individual initiative, and responsive service. ESSENTIAL DUTIES AND RESPONSIBILITIES This is a generalized job description. It defines the general character and scope of responsibilities. It is not intended to describe and does not necessarily list every duty for a given position. Ensure campers and staff have an experience that exemplifies Camp Hubbards' mission and philosophy: Hubbard provides a safe, active environment to encourage physical, social, and emotional growth for a lifetime of success. Exemplify Camp Hubbard's Core Values - Everyone is Family, Do Small Things With Great Love, Whatever It Takes, and Embrace Learning. Displays these qualities in life, along with teaching Camp Staff how to display those qualities in their own lives. Supervise the location employees including work allocation and problem resolution; evaluates performance and makes recommendations for personnel actions. Motivates, mentors, and guides employees to achieve peak productivity and performance; holding accountable and ensuring they do their job. Ensure all Camp Staff maintain a high level of customer service and follow all company policies and procedures. Provide a high level of customer service to customers, campers, and staff through professional presentation of self, initiative, enthusiasm, personal attention, follow-through, detail orientation, and flexibility. Handles staff conflict and/or deficiencies and follows through in disciplinary procedure with the support of the Camp Office Manager and Camp Executive Director in following the disciplinary procedure. Support the Camp staff in monitoring care to guarantee that each camper receives optimum care while at camp; is aware of any medical needs of campers on site and serves as a secondary resource person for problems counselors encounter in caring for campers. Overall responsibility for the health and safety of all staff and campers; plus knowledge of all emergency action plans. Assists coaches with lesson planning, ensuring the plans are being followed and goals executed. Assist the Camp Office Manager with developing effective written program plans, including games, crafts, field trips, and special events for Summer Camp. Greet campers, parents, and staff warmly; develops positive relationships creating raving fans and loyalty. Proactively interact to ensure all customer questions are answered and problems resolved in an accurate and timely manner with good results. Communicate professionally and patiently with parents regarding their child's camp experience including any difficulties and/or concerns, using the customer's name whenever possible and contacting the Camp Office Manager to document inquiry/response in customer account when applicable. Swiftly and effectively resolves problems with campers, staff, and/or customers; refers unresolved problems to the Camp Office Manager. Communicate with the Camp Office Manager daily and notify the Camp Office Manager of any staff, customer, vendor, and/or facility issues. Proactively communicate needs or wants regarding programming, schedule, equipment, staff, or campers with the Camp Office Manager. Ensure that equipment and facilities are safely and properly maintained for use by program participants and staff. Arranges for broken and unsafe equipment and facilities to be repaired and confirms the location has adequate sports equipment. Coordinate with the Camp Office Manager for the ordering of food, supplies, and equipment, and arrange for proper distribution. Accurately collects and documents all payments, registrations, cancellations, and any other communications from parents. At all times, be aware that you are a “role model” to all customers, campers, and staff. Leads in a manner so that you have a second person capable of stepping into your position at a moment's notice. Act as the Camp Executive Director's gatekeeper. In the absence of the Camp Executive Director or Camp Office Manager, the Camp Director will handle any phone calls regarding a question or concern from their camp location. The Camp Director will handle contacting parents, when appropriate. Assist in recording pertinent information and maintaining camp records as required by camp policy for both campers and staff. Maintain and review records and evaluations of all programs, operations, staff, and facilities. Attempt to persuade customers to reconsider cancellation / re-enroll for future weeks. When entering or leaving the site, ensure all safety procedures and checklists are followed. Maintain confidentiality. Perform miscellaneous job-related duties, as assigned. Attend staff meetings and training, as scheduled. ORGANIZATIONAL RELATIONSHIPS Directly manages the work of the Camp Counselors. Internally works regularly with: Camp CEO for direction and oversight. External contact with camp location personnel, parents, campers, caterers, and external speakers. MINIMUM QUALIFICATIONS High school degree or GED with 2 years proven job-related experience serving campers. Must be able to work flexible hours with some evening work required. Enjoyment of sports and the outdoors. Genuine interest in character development of youth. Personal acceptance of the 4 core values of Camp Hubbard - Everyone is Family, Do Small Things with Great Love, Whatever It Takes, Embrace Learning. Upon hire, completion of CPR/AED/FIRST AID Certification required. Depending upon location, lifeguard certification required. KNOWLEDGE, SKILLS and ABILITIES Skills you must have because we cannot teach them to you: Warmth and Humor: The ability to draw customers in from first contact and make them feel like they WANT to become a part of the Hubbard Family. The ability to make customers and staff laugh without offending them. Demonstrate a passion for excellence. Communication: The ability to communicate clearly and professionally both verbally and in writing. Professionally and patiently handle incoming requests from customers and ensure that issues are resolved both promptly and thoroughly. Verbal Communication: The ability to quickly assess the needs and communication style of the customer/child and speak to them in their "language." The ability to make every customer believe they are the most important customer Hubbard has and that their issue or concern is of utmost importance. Written Communication: An expert ability to write without typos, misspelled words, or grammatical errors. The ability to convey warmth and tone through the written word. The ability to accurately and precisely convey the message the customer needs to hear/see so there is no misunderstanding about what happens next. Responds to customer inquiries by understanding the nature of the inquiry; reviewing previous inquiries and responses; gathering and researching information. Responds with an answer or forwards to the appropriate manager. Problem Solving: The ability to look beyond the obvious and investigate to determine what things at a micro level need to be addressed, fixed, changed, or enhanced. This includes analyzing information and quickly drawing conclusions and finding solutions to resolve basic problems with ease and with minimal guidance from management. Continuously evaluate and identify opportunities to drive system improvements and recommend changes to existing methods and systems to increase the accuracy, efficiency, and responsiveness that positively impact the customer's/child's experience. Accountability: The ability to accept responsibility for what is yours, whether it is a heroic win or a mistake. The determination to find solutions rather than pointing blame at others. The ability to accept constructive feedback for improvement and positive feedback for recognition. Maintain a balance between company policy and customer benefit in decision-making. Handles issues in the best interest of both customer and company. Results Focused: The eagerness and drive to get things done without frequent reminders. Initiative. Able to establish priorities, organize resources, and get things done. Detail Oriented: The ability to achieve a high level of accuracy in regard to customer and staff communications, mentoring and management, daily camp operations including safety, lesson plans, time management, and creative play. Ensures each camper achieves personal success in a nurturing environment. All this with the ability to perform a variety of tasks simultaneously. High Integrity: The desire to act morally, ethically, and honestly, especially when no one else is looking. Exhibit high character always, both in good and hard/stressful times. Conduct yourself in a manner in which supervisors and coworkers can depend upon your word. Leadership: More than a title, it's a privilege and therefore a burden of the highest responsibility. To serve something greater than yourself; be part of the team. Recognizing qualities in others and bringing out the best in them. Promoting and training others for advancement at HFSS. Fostering a cooperative work environment. Think big, act bigger, and truly care for those whom you serve. Make life more enjoyable by helping supervisors and peers fulfill their responsibilities and generally make their jobs more rewarding and enjoyable. Prepares for customer inquiries by studying products, services, and customer service processes. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is frequently required to talk, hear, stand, walk, stoop, crouch, and swim. The employee is frequently required to use hands to feel and reach. The employee must have the ability to work outside in extreme temperatures, including in the pool, for up to 7 hours per day. The employee must frequently lift, hold and/or move equipment or a small child up to 50 pounds. The employee must have the physical ability to operate bus emergency exits. Specific vision abilities required by this job include close, distance, and peripheral vision and the ability to adjust focus. This is a safety-sensitive position. ENVIRONMENTAL CONDITIONS The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The environment involves exposure to extreme temperatures. The work environment involves working in and around a pool which requires following specified safety precautions. ACKNOWLEDGEMENT JOB TITLE: Camp Director Ver 3/17/2025