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Our Mission At Palo Alto Networks , we're united by a shared mission-to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting-edge technology and bold thinking. Here, everyone has a voice, and every idea counts. If you're ready to do the most meaningful work of your career alongside people who are just as passionate as you are, you're in the right place. Who We Are This role is remote, but distance is no barrier to impact. Our hybrid teams collaborate across geographies to solve big problems, stay close to our customers, and grow together. You will be part of a culture that values trust, accountability, and shared success where your work truly matters. Job Description The Team Unit 42 is the global threat intelligence team at Palo Alto Networks. We believe threat intelligence should be shared and available to all within the industry. We deliver high-quality, in-depth research on adversaries, malware families, and attack campaigns. Our analysts uncover and document adversary behaviors and then share playbooks that give insight into the various tools, techniques, and procedures threat actors execute to compromise organizations. If you're looking for a career with access to the brightest minds in cybersecurity, you've found it. We have a hunger for researching, hunting out the world's newest threats and sharing them with our industry to make the digital world a safer place. You will be part of a growing, passionate, and dynamic team with an opportunity to work on challenging and exciting projects - centered on what we believe is one of the most significant mission statements in the world. We also strive to be the most people-centric company ever! That means we're constantly working to make your experience amazing, and you are part of the team breaking boundaries of what the workplace can be! Job Summary Unit 42's Managed Detection and Response (MDR) service is growing fast - and we're building a customer-centric team that blends technical expertise with direct customer engagement. As a Customer Focus Analyst, you'll act as the front line of communication between our MDR analysts and our customers, helping bridge the gap between incident response and customer understanding. You'll not only support investigations and incident triage, but also help onboard customers, answer technical questions about reports, alerts, and the service, and manage ongoing communications to ensure clarity, alignment, and satisfaction. This role is ideal for someone who is technical at their core, but enjoys customer interactions, driving clarity, and ensuring our partners feel confident and supported in their cybersecurity journey. Key Responsibilities Be part of a customer-focused sub-function of the Unit 42 MDR team, dedicated to proactive communication and technical guidance Support onboarding activities for new customers Monitor incoming communication from customers (e.g., via email, comments), triage and route issues as needed, and answer technical questions around reports, alerts, and recommendations Collaborate with MDR analysts to ensure the customer's technical questions about incidents or threats are fully addressed Own the customer communication lifecycle during ongoing incidents - ensure timely updates, clarity, and alignment on next steps Help drive consistency and quality in how incidents and threat intelligence are communicated externally Escalate and advocate for customer issues internally across Product, Engineering, and the broader Unit 42 team Qualifications Preferred Qualifications 1+ years of experience in a customer-facing cybersecurity role such as professional services, customer success, or customer support - must, Tier 1/2 SOC analyst experience Hands-on experience with tools such as EDR, SIEM, SOAR, or XDR Strong customer communication skills - verbal and written - with the ability to explain complex technical details clearly Experience reviewing, drafting, or presenting incident reports and security findings Familiarity with Cortex XDR or Cortex XSOAR Experience onboarding new security services or clients Additional Information Salary Disclosure The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $104500/YR - $169100/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here. Our Commitment We're problem solvers that take risks and challenge cybersecurity's status quo. It's simple: we can't accomplish our mission without diverse teams innovating, together. We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com. Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics. All your information will be kept confidential according to EEO guidelines.

Bridge radically simplifies accepting insurance for virtual care clinics, enabling them to offer patients insurance-covered care within a matter of weeks. By utilizing Bridge, virtual care clinics can tap into nationwide insurance coverage, leverage patient-facing and back-office technology specifically designed for virtual care workflows, and benefit from comprehensive revenue cycle management. Recently emerging from stealth mode, Bridge has already signed multiple large companies, including public companies. It is led by a team of seasoned healthcare experts with extensive experience across virtual care clinic operations, insurance contracting, and revenue cycle management. Backed by leading investors including General Catalyst, Andreessen Horowitz, Thrive Capital, Khosla Ventures, Greenoaks, and Mischief, we're poised to scale rapidly. The Role We're hiring a Growth team member to report directly to the Head of Growth, with responsibility for driving new logo sales and revenue growth. You'll own the full sales cycle, from prospecting through close, with a focus on signing new logos, accelerating deal velocity, and building repeatable sales processes. This is not a traditional sales role; success requires deep curiosity, the ability to educate and advise prospects, and comfort navigating the nuances of healthcare billing and insurance at a scaling startup. This is a high-impact role for an ambitious operator who thrives in fast-moving environments and enjoys scaling go-to-market functions. By helping virtual care companies scale, you'll directly expand patient access to affordable, insurance-covered care nationwide. Responsibilities Own the full sales cycle (from lead generation through close) with a focus on new logo acquisition and pipeline health. Build trusted relationships with executives and operators, advising them on billing models, payer requirements, and Bridge's capabilities. Partner cross-functionally (Product, RCM, Payor, Ops, Legal, Engineering) to ensure successful deal execution and translate market feedback into strategy and product improvements. Contribute to building repeatable sales processes that support scale and faster deal velocity. Requirements4+ years of experience in a customer-facing growth, business development, consulting, or account management role Strong understanding of US healthcare, ideally with exposure to virtual care and/or reimbursement models Demonstrated success in early-stage startup environments; comfortable with ambiguity Exceptional communication skills and ability to quickly build trust with executive-level stakeholders Analytical problem-solver who can translate prospect needs into actionable insights for internal teams Highly collaborative, eager to partner across the organization to drive impact What we're not looking for: Traditional transactional sales backgrounds without healthcare exposure Candidates without experience in early-stage or high-growth environments Why Bridge?Be a foundational team member in a company transforming how virtual care clinics scale insurance access Work on high-impact, revenue-driving initiatives directly alongside the Head of Growth Help shape and scale a critical revenue-driving function at a fast-growing startup. Join a world-class team backed by leading investors. Competitive salary, benefits, and equity package. Location Our preference is for candidates who can join us in-person in Boulder, CO. Our ideal weekly schedule is 3 days in-office, 2 days remote. We are open to fully remote for select candidates. Compensation Base and variable compensation $110,000 - $150,000 + variable compensation DOE + equity opportunity

Remote contract for PhDs in Biology, Biotechnology, Biochemistry, or related fields. Work on cutting-edge projects with top AI labs while earning up to $50+/hour, fully remote, with flexible weekly hours. No AI experience required. Role Overview: Help fine-tune large language models (like ChatGPT) using your biology knowledge. You'll design problems, check how well AI solves them, and work with researchers to build better benchmarks. Responsibilities: Design advanced biology questions to test AI performance. Develop clear, step-by-step solutions with rigorous logic. Evaluate AI outputs for accuracy and quality of reasoning. Collaborate with researchers to refine benchmarks across undergraduate to PhD-level biology topics. Requirements: PhD (pursuing or completed) in Biology, Biotechnology, Biochemistry, or a related field. Strong biology reasoning and problem-solving skills across advanced domains. Ability to communicate complex ideas clearly in writing and provide structured feedback. No AI experience required Perks: Fully remote, flexible work. Work on cutting-edge AI projects with leading LLM companies. Offer Details: Pay rate: $50+/hour (depends on role and candidate expertise). Assessment: Shortlisted experts complete an evaluation before selection. Assignments: Contract roles with defined start/end dates; up to 40 hrs/week. About Turing: Based in San Francisco, California, Turing is the world's leading research accelerator for frontier AI labs and a trusted partner for global enterprises deploying advanced AI systems. Turing supports customers in two ways: first, by accelerating frontier research with high-quality data, advanced training pipelines, plus top AI researchers who specialize in coding, reasoning, STEM, multilinguality, multimodality, and agents; and second, by applying that expertise to help enterprises transform AI from proof of concept into proprietary intelligence with systems that perform reliably, deliver measurable impact, and drive lasting results on the P&L. After applying, you will receive an email with a login link. Please use that link to access the portal and complete your profile. Know amazing talent? Refer them at turing.com/referrals, and earn money from your network.

The Integrations Project Manager serves as the project lead for client API integration projects, managing cross-functional performance improvement initiatives across multiple directives. This role combines technical expertise with relationship management to drive measurable business results in API integrations, support sales initiatives, and ensure successful project delivery from conception through implementation. High school diploma or equivalent required Minimum 3-5 years of project management experience with proven leadership capabilities and self-directed work style Minimum 3 to 5 years of experience in the consumer reporting industry, including credit bureaus specialty consumer reporting agencies, data aggregators, or risk management services providers Strong understanding of technical concepts including APIs, OAuth, JSON, and integration processes Knowledge of process improvement methodologies such as Lean, Six Sigma, or Agile Expert-level proficiency in Microsoft Office Suite, particularly Excel, PowerPoint, and Visio and other project management tools such as Jira, Quickbase, and Salesforce Excellent presentation and communication skills for both technical and non-technical audiences, including senior leadership Advanced analytical and problem-solving skills with data-driven decision-making approach Experience with or willingness to learn AI tools and emerging technologies Bachelor's degree in Business Administration, Engineering, Computer Science, or related field PMP (Project Management Professional) or equivalent certification Knowledge of Fair Credit Reporting Act (FCRA) regulations and compliance requirements

Our Mission At Palo Alto Networks , we're united by a shared mission-to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting-edge technology and bold thinking. Here, everyone has a voice, and every idea counts. If you're ready to do the most meaningful work of your career alongside people who are just as passionate as you are, you're in the right place. Who We Are This role is remote, but distance is no barrier to impact. Our hybrid teams collaborate across geographies to solve big problems, stay close to our customers, and grow together. You will be part of a culture that values trust, accountability, and shared success where your work truly matters. Job Description The Team Unit 42 is the global threat intelligence team at Palo Alto Networks. We believe threat intelligence should be shared and available to all within the industry. We deliver high-quality, in-depth research on adversaries, malware families, and attack campaigns. Our analysts uncover and document adversary behaviors and then share playbooks that give insight into the various tools, techniques, and procedures threat actors execute to compromise organizations. If you're looking for a career with access to the brightest minds in cybersecurity, you've found it. We have a hunger for researching, hunting out the world's newest threats and sharing them with our industry to make the digital world a safer place. You will be part of a growing, passionate, and dynamic team with an opportunity to work on challenging and exciting projects - centered on what we believe is one of the most significant mission statements in the world. We also strive to be the most people-centric company ever! That means we're constantly working to make your experience amazing, and you are part of the team breaking boundaries of what the workplace can be! Job Summary Unit 42's Managed Detection and Response (MDR) service is growing fast - and we're building a customer-centric team that blends technical expertise with direct customer engagement. As a Customer Focus Analyst, you'll act as the front line of communication between our MDR analysts and our customers, helping bridge the gap between incident response and customer understanding. You'll not only support investigations and incident triage, but also help onboard customers, answer technical questions about reports, alerts, and the service, and manage ongoing communications to ensure clarity, alignment, and satisfaction. This role is ideal for someone who is technical at their core, but enjoys customer interactions, driving clarity, and ensuring our partners feel confident and supported in their cybersecurity journey. Key Responsibilities Be part of a customer-focused sub-function of the Unit 42 MDR team, dedicated to proactive communication and technical guidance Support onboarding activities for new customers Monitor incoming communication from customers (e.g., via email, comments), triage and route issues as needed, and answer technical questions around reports, alerts, and recommendations Collaborate with MDR analysts to ensure the customer's technical questions about incidents or threats are fully addressed Own the customer communication lifecycle during ongoing incidents - ensure timely updates, clarity, and alignment on next steps Help drive consistency and quality in how incidents and threat intelligence are communicated externally Escalate and advocate for customer issues internally across Product, Engineering, and the broader Unit 42 team Qualifications Preferred Qualifications 1+ years of experience in a customer-facing cybersecurity role such as professional services, customer success, or customer support - must, Tier 1/2 SOC analyst experience Hands-on experience with tools such as EDR, SIEM, SOAR, or XDR Strong customer communication skills - verbal and written - with the ability to explain complex technical details clearly Experience reviewing, drafting, or presenting incident reports and security findings Familiarity with Cortex XDR or Cortex XSOAR Experience onboarding new security services or clients Additional Information Salary Disclosure The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $104500/YR - $169100/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here. Our Commitment We're problem solvers that take risks and challenge cybersecurity's status quo. It's simple: we can't accomplish our mission without diverse teams innovating, together. We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com. Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics. All your information will be kept confidential according to EEO guidelines.

This is a fully remote 12+ month contract position. No C2C or 3rd party candidates will be considered. Data Engineer (AI & Automation) We are seeking a Data Engineer with hands-on experience using AI-driven tools to support automation, system integrations, and continuous process improvement across internal business systems. This role will focus on building and maintaining scalable data pipelines, enabling intelligent workflows, and improving data accessibility and reliability. Key Responsibilities Design, build, and maintain automated data pipelines and integrations across internal systems Leverage AI-enabled tools to streamline workflows and drive process improvements Develop and orchestrate workflows using Apache Airflow and n8n AI Model, transform, and optimize data in Snowflake and Azure SQL Data Warehouse Collaborate with business and technical teams to identify automation opportunities Ensure data quality, reliability, and performance across platforms Required Qualifications Experience as a Data Engineer or similar role Hands-on experience with Apache Airflow and modern workflow orchestration tools Strong experience with Snowflake and Azure SQL Data Warehouse Familiarity with AI-driven automation and integration tools (e.g., n8n AI) Strong SQL skills and experience building scalable data pipelines Preferred Qualifications Experience integrating multiple internal business systems Background in process improvement or operational automation Experience working in cloud-based data environments (Azure preferred)

Job Title: Territory Manager - Ohio Department: Sales Reports To: Managing Director - North America About Desmos: Desmos is an emerging force in fine jewelry, combining Italian craftsmanship with contemporary design to create timeless, meaningful pieces. With a commitment to quality, innovation, and storytelling, Desmos is expanding its footprint in North America-and we're looking for an entrepreneurial Territory Manager to establish and grow our presence in Ohio. Position Overview: As the Territory Manager for Ohio, you will play a pivotal role in launching and building Desmos' presence from the ground up across the state. This is a unique opportunity to lead market development, forge strategic retail partnerships, and lay the foundation for long-term success in the territory. The ideal candidate will have at least 3 years of experience in the jewelry industry and currently reside in either Cleveland or Columbus. Key Responsibilities: Territory Development • Identify and onboard new retail partners and boutiques that align with the Desmos brand • Research market dynamics and build a go-to-market plan specific to the Ohio market • Cultivate a strong pipeline of prospects through networking, cold outreach, and referrals Sales Strategy & Execution • Develop and execute regional sales strategies to achieve targets • Conduct product presentations and sales pitches tailored to prospective partners • Negotiate and close initial orders and reorder opportunities • Cultivate strong, long-term partnerships to ensure account success and reorder growth • Track and analyze account performance to optimize strategy and sales potential Brand Building • Serve as a brand ambassador, introducing Desmos to a new customer base and retail landscape • Ensure consistent brand messaging, product placement, and storytelling at all retail touchpoints • Support in-store activations, seasonal campaigns, and regional events to drive awareness and engagement Account Management & Support • Provide retail partners with tools, training, and guidance to effectively sell Desmos products • Regularly visit stores to maintain visual standards, build relationships, and offer support • Act as a local resource for product education, merchandising, and brand messaging Qualifications: • Must reside in Cleveland or Columbus, Ohio • At least 3 years of experience in the jewelry industry • Highly self-motivated and driven to succeed-you're a natural go-getter who thrives in building something from the ground up • Strong organizational skills and the ability to manage time, priorities, and a large geographic territory • Excellent communication and interpersonal skills-you know how to connect with people and build lasting relationships • Comfortable with outreach, cold calls, and initiating conversations with new partners or clients • Open to frequent travel across the region (70-80% travel) • Tech-savvy and adaptable; able to work with CRM systems, spreadsheets, and digital tools

Commercial Real Estate (“CRE”) is one of the world's largest asset classes plagued with poor quality data and archaic tools. And because the valuable private building data is trapped in a complex and rapidly evolving IT ecosystem, even the most sophisticated owners/operators and creditors struggle to use data to their competitive advantage. Founded in 2018, Prophia is the only company that has designed and built a machine learning driven data management platform that helps commercial real estate organizations drive the financial performance of their assets. We are a Series A stage company, having raised over $15m of venture capital to date to deliver trusted data to our customers, providing them with more time, insights, and risk management. Currently, we are operating as a distributed team, with most employees based in the San Francisco Bay Area and Seattle, with additional employees located in the Midwest and East Coast. About: Are you interested in working at Prophia but don't see a current opening that jumps out at you? You're in luck! We've established our Prophia Talent Community just for you. Connect with our People Team to discuss new opportunities and get the opportunity to apply early. Simply submit your resume or LinkedIn profile and tell us a bit about yourself so we can start the conversation about future job openings that are tailored to you. Thanks for your interest in Prophia - we're looking forward to staying in touch! Do you have an entrepreneurial spirit and have an interest in being on the ground floor with a company taking on a huge market opportunity? This is a chance to have an impact on one of the world's largest markets and help establish Prophia as an industry leader, and introduce machine intelligence/AI and unique insights to this market. We Offer: Competitive salary and equity compensation An amazing team and work environment Comprehensive health, dental and vision care for you and your family Retirement plan (401K) Flexible time off policy and paid holidays Generous paid family, medical and bereavement leave policies Freedom to customize your work and technology set-up as you see fit; flexibility of location --- Prophia is an Equal Opportunity Employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identify, national origin, veteran or disability status. Applicants must be authorized to work in the US. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.

Remote AI research project focused on understanding real retail-investor behavior. We're looking for active traders and experienced retail investors who can provide high-quality insights into how everyday investors analyze markets, manage portfolios, and make trading decisions. You'll contribute judgment, structured reasoning, and hands-on domain context while also supporting data-annotation and evaluation tasks that help train financial AI systems. You'll review trading-related content, investor communications, and platform activity; categorize and label data with consistency; and help refine how AI models reason about equities, ETFs, crypto, and broader market behavior. Candidates should be up-to-date on current market trends, familiar with major brokerage platforms, and comfortable explaining how real investors think through risk, conviction, and execution. Ideal candidates actively use platforms such as Robinhood, Wealthsimple, Charles Schwab, Fidelity, eToro, Interactive Brokers, SoFi, or Webull, and bring practical experience trading stocks, ETFs, crypto, or derivatives. Strong analytical judgment, clear written communication, and comfort with structured labeling work are essential. This is a fully remote contract role with flexible hours, where you'll directly impact how frontier AI systems understand retail trading behavior and investment decision-making.

What You Will Do Write and maintain JavaScript / Node.js code for automated trading systems, background jobs, and market data ingestion Contribute to Go services where concurrency and predictable behavior matter Rewrite outdated or messy JavaScript services in Go Work across multiple repositories communicating via WebSockets, Redis, and HTTP Debug real production issues in live systems Move fast: build, break, fix, and ship Gradually take ownership of small but critical parts of the system What We're Looking For Comfortable with JavaScript / Node.js Some exposure to Go, or interest in learning it Understanding of async code, OOP, and event-driven systems Not afraid of messy codebases or unfamiliar repos Able to move quickly, ask questions, and take feedback well Strong debugging instincts Startup, side-project, or self-taught engineering background Flexible availability, including occasional nights or weekends Nice To Have Betting, trading, or market-related experience Experience with real-time systems (WebSockets, Redis, pub/sub) Some infrastructure or Linux experience Bonus: scraping or automation experience (Playwright, Puppeteer, Selenium) What This Role Is A high learning-curve role with an emphasis on getting systems into production Direct visibility into how real-world trading systems are built Working closely with a small, highly involved team Shipping code that runs live with real money What This Role Isn't No formal onboarding or extensive documentation Not a heavy-process environment (minimal tickets, meetings, or planning cycles) Base salary: $100,000+ annually, depending on experience and role fit Structure: Role begins with a 1-2 month paid contract engagement, followed by full-time conversion upon mutual fit Equity: Available for the right candidate About 4C Software 4C Software builds the technology powering one of the largest sports prediction markets in the world, with $750M+ traded on the platform this year. We also develop automated trading and market infrastructure software that operates on multiple platforms at a significant scale. We're a small team working in a fast-paced environment, building systems that run live with real money in production. Our team is based in Chicago, but this role is fully remote.

About the role: We are seeking a Chief Merchant to serve as our ultimate customer champion and the authentic voice of the merchant within Forter and across the market. This is a unique and career-evolving opportunity for a seasoned retail leader to bring their deep merchant expertise into the heart of a high-growth technology company. This is not a traditional SaaS role; in fact, no SaaS experience is required. We are looking for a leader who has built their career leading digital, e-commerce, or product functions at a top-tier apparel, accessories, beauty, or retail organization. You will leverage your experience-and your extensive network-to build an unparalleled customer advocacy and community engagement engine at Forter. As the Chief Merchant, you will report to the Chief Marketing Officer and be a key member of the marketing leadership team and a critical partner to our entire go-to-market organization. Your primary mission is to embed the customer perspective into everything we do and to build a thriving community that drives growth through advocacy, referrals, and deep strategic relationships. Your success will be primarily measured by the growth of referral-based pipeline that drives new business and customer expansion. What you'll be doing: Be the Authentic Voice of the Merchant: Serve as Forter's chief ambassador and thought leader in the commerce community. Participate in market events, including conferences, trade shows, and regional activations, as a credible, respected peer to our customers and prospects. Influence and Educate the Market: Play a critical role in delivering thought leadership and education to target audiences and the market at large in partnership with the VP of Growth and VP of Market Strategy. Cultivate C-Suite Relationships: Leverage your network and expertise to open doors and build trusted relationships with C-suite executives and senior leaders within our customer and prospect organizations. Build a Thriving Customer Community: Architect and lead our market community development strategy, creating forums and programs that foster engagement, knowledge-sharing, and loyalty among our customer base. Drive Our Referral and Reference Engine: Partner with your team to identify and nurture reference-ready customers, and build a scalable program that generates a significant volume of high-quality, referral-based pipeline. Lead the Customer Advocacy & Engagement Team: Manage and mentor the Senior Director of Customer Advocacy and Engagement, guiding the team's execution of world-class Voice of the Customer (VoC) and advocacy programs. Partner to Accelerate Growth: Collaborate with the VP of Growth to strategically infuse the customer voice into demand generation, growth, and partner marketing activations. Work alongside the VP of Market Strategy to bring powerful customer stories and proof points into our product marketing, PR initiatives, and brand campaigns. Serve as an essential partner to the Sales organization, helping to integrate customers and the merchant perspective directly into our sales motion to build credibility and accelerate deals. Champion the Merchant Perspective Internally: Partner with the VP of Market Strategy to bring critical "outside-in" thinking to our Product and Engineering teams, ensuring they understand the buyer perspective and are building solutions that create unique value for merchants. What you'll need: 15+ years of senior leadership experience working directly for an enterprise apparel, accessories, beauty, or retail organization in a digital, e-commerce, or product leadership role. No prior SaaS or enterprise software experience is required Active engagement in commerce and retail industry communities and networks A natural connector and storyteller with executive presence and public speaking skills. A commercially-minded leader who understands how to translate customer relationships and community engagement into measurable business outcomes, specifically pipeline and revenue. Proven ability to operate strategically and cross-functionally in a fast-paced environment. A passion for mentoring and leading teams, fostering a culture of excellence and customer-centricity. About us: Digital commerce is built on trust. At every point along the eCommerce journey, businesses must make a critical decision: Can I trust this customer? Answering this simple question accurately and instantly is powerful-it can accelerate revenue growth and strengthen a company's connection with its customers. How do we do it? Forter was founded on the insight that it's not about what is being purchased, nor where- but who is behind the interaction. The Forter Decision Engine finds patterns across more than one billion identities in our dataset. We isolate fraudsters and protect customers-ensuring everyone gets the experience they deserve. Given that trust is central to how we operate, Forter is very much driven by a defined set of values. We attract remarkable talent and have retention and engagement levels that are well above benchmarks. We're meticulous about strengthening our culture as we grow and ensuring this is an environment where people can have outsized impact. Trust is backed by data - Forter is a recipient of over 10 workplace and innovation awards, including: Great Place to Work Certification (2021, 2022, 2023) Fortune's Best Workplaces in NYC (2022, 2023 and 2024) Forbes Cloud 100 (2021, 2022, 2023 and 2024) #3 on Fast Company's list of “Most Innovative Finance Companies” (2022) Anti-Fraud Solution of the Year at the Payments Awards (2024) SAP Pinnacle Awards “New Partner Application Award” (2023) Fintech Breakthrough Awards - Best Fraud Prevention Platform (2023) Life as a Forterian: We are a team of over 500 Forterians spread across 3 different continents. Since 2013, we've raised $525 million from investors such as Tiger Global, Bessemer, Sequoia Capital, March Capital and Salesforce Ventures. We're on a mission to bring trust to global digital commerce so that companies like Nordstrom, Priceline, Instacart and ASOS can block fraud, drive revenue and improve customer experience. At Forter, we believe unique people create unique ideas, and valuable experience comes in many forms. So, even if your background doesn't match everything we have listed in the job description, we still encourage you to apply and tell us why your skills and values could be an asset to us. By welcoming different perspectives, we grow together as humans and as a company. Forter is an Equal Employment Opportunity employer that will consider all qualified applicants, regardless of race, color, religion, gender, sexual orientation, marital status, gender identity or expression, national origin, genetics, age, disability status, protected veteran status, or any other characteristic protected by applicable law. If you need assistance or an accommodation due to a disability, please email us at interviewaccommodation@forter.com. This information will be treated as confidential and used only for the purpose of determining an appropriate accommodation for the interview process. Benefits: Competitive salary Restricted Stock Units (RSUs) Matching 401K Plan Comprehensive and generous health insurance, including vision and dental coverage Home office allowance Generous PTO policy Half day Fridays Hybrid work: At Forter, we embrace a hybrid work model that blends in-person connection with the flexibility of remote work. Team members based near our key hubs are expected to work from the office at least three days per week. We believe that regular face-to-face collaboration fuels professional development, strengthens our culture, and builds the relationships that help teams thrive. *Forter does not accept agency resumes. Please do not forward resumes to Forter (or any related) jobs alias or directly to any Forter employees. Forter will not be responsible for any fees related to unsolicited resumes. Salary Range: $238,000 - $322,000 annually + bonus + equity + benefits The referenced salary range is based on the Company's good faith belief at the time of posting. Actual compensation may vary based on factors such as geographic location, work experience, market conditions, and skill level. Forter's Applicant Privacy Policy

At Veriff, we're on a mission to make the digital world a safer place. Our AI-powered identity verification platform helps companies around the globe verify the identities of their customers - faster, more accurately, and more securely than ever before. We're trusted by some of the world's most innovative brands to keep their ecosystems secure, inclusive, and accessible. We're looking for a Director of Lifecycle & Customer Marketing to design and execute an end-to-end strategy that fuels pipeline, strengthens customer relationships, and builds the Veriff brand. About the Role Veriff is entering its next phase of growth, and we're investing in a more holistic approach to customer engagement, retention, and advocacy. As the Director of Lifecycle & Customer Marketing, you will define and lead the strategy that drives engagement across the entire customer journey, from activation and onboarding to advocacy and expansion. You will be responsible for how Veriff builds long-term relationships with customers, ensuring every touchpoint-from automated nurture programs to executive events-deepens trust, accelerates adoption, and fuels growth. This is both a strategic and hands-on role that blends leadership, creative storytelling, and operational excellence. You will collaborate closely with Product Marketing, Demand Generation, Content, Customer Success, and Account teams to align lifecycle programs with business priorities and measurable outcomes. What You'll Do Lifecycle Strategy and Customer Growth Define and own Veriff's end-to-end customer lifecycle strategy, covering activation, renewal, and expansion. Develop frameworks and programs that increase retention, upsell, and customer lifetime value across all customer segments. Partner with Account Management and Customer Success teams to design lifecycle programs that support expansion and retention within key accounts. Apply Account-Based Marketing (ABM) principles to customer engagement through targeted events, digital activations, and personalized campaigns for strategic accounts. Work with RevOps and Marketing Ops to establish strong governance, measurement, and compliance standards for customer communications. Integrate lifecycle programs into product usage data, campaign signals, and CRM workflows to deliver timely, relevant messaging. Drive customer segmentation and personalized communication strategies in collaboration with data and analytics teams. Customer Marketing and Advocacy Activation Lead Veriff's customer marketing efforts, amplifying customer stories through digital, social, and experiential channels. Develop and scale a formal customer advocacy program, identifying champions, cultivating referenceable customers, and encouraging participation in events, webinars, case studies, and media opportunities. Build a strong community of trusted advocates who are eager to share their Veriff experience and represent the brand in public forums and private networks. Partner with PMM, CS, and Sales to translate customer outcomes into content that supports pipeline generation and deal acceleration. Own the customer communications strategy for product launches, events, and key announcements to ensure consistency and impact. Begin laying the groundwork for a future Customer Advisory Board by identifying the right mix of advocates, defining participation models, and collaborating with leadership to shape how Veriff gathers ongoing customer insight and influence. Measurement, Reporting, and Optimization Define and track lifecycle KPIs such as activation rate, engagement, retention, expansion, and advocacy. Partner with Data team to build dashboards that visualize customer engagement and growth impact. Develop testing frameworks for nurture, onboarding, and retention programs, and continuously optimize based on performance data. Translate insights into actionable plans that improve conversion, retention, and advocacy across audience segments. Leadership and Team Development Start as a team of one with cross-functional support, but eventually build and lead a high-performing team across lifecycle, customer marketing, and email operations. Mentor and develop team members, ensuring alignment with campaigns, content, and product marketing initiatives. Champion customer marketing as a strategic growth driver across Veriff, influencing how the company communicates, celebrates, and learns from its customers. Foster strong collaboration between marketing, sales, and customer success teams to create an integrated and consistent customer experience. What You Bring 10+ years of B2B SaaS marketing experience, with at least 4-5 years leading lifecycle or customer marketing programs. Proven experience building multi-stage lifecycle programs that drive engagement, retention, and expansion. Demonstrated success developing customer advocacy or reference programs and integrating them into sales and marketing activities. Experience partnering with account and customer success teams to design programs that support strategic account growth and retention. Strong understanding of ABM practices and how to apply them to customer marketing initiatives, including events and digital programs. Deep familiarity with marketing automation platforms (HubSpot, Marketo, or equivalent) and CRM data structures. Strategic thinker with strong analytical skills and the ability to connect data to measurable business impact. Excellent communicator and cross-functional collaborator who can align product, sales, and marketing around shared goals. Strong writing and messaging skills, with the ability to create or edit copy that is clear, persuasive, and on-brand. Solid understanding of data governance, privacy regulations, and best practices for compliant customer communication. Compensation: The salary ranges for this role is between $175,000 - $195,000 Please note that our salary ranges are based on current market data and the offered compensation may vary based on experience, skills, location, and other factors permitted by law Why Veriff? We are the preferred identity verification platform partner for the world's most innovative growth-driven organizations helping conveniently verify and safeguard users anywhere in the world. We support the broadest number of identity documents from nearly every country and territory in the world - and this is continually increasing! With a diverse team and offices in the United States, United Kingdom, Spain, and Estonia, as well as robust backing and funding from investors including Accel, Alkeon, IVP, Tiger Capital, and Y Combinator, we're dedicated to helping businesses and individuals build a safer and more secure world. We strive to be the benchmark for trust online, and we take pride in being a positive force. When you join Team Veriff, we offer you the opportunity to have a real impact and advance your career, while looking after you along the way with a range of benefits designed with you in mind. Some of our favorites include... Full-remote job within the USA Extra recharge days per year on top of your annual vacation days Stock options that ensure you share in our success 401(k) matching Extensive, medical, dental, and vision insurance to ensure you're feeling great physically and mentally Learning and Development and Health & Sports budgets that you are free to tailor to your own needs We are an Equal Opportunities employer committed to a diverse and representative team. Different opinions, perspectives and personalities push us forward. We want to hear from people who are passionate about their work and align with our values. Regardless of race, religion, color, national origin, gender, sexual orientation, age, marital status or disability. We also know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates - so rest assured, whoever you are, we want to hear from you! Please be informed that in the final stage of the recruitment process we may request you to go through identity verification. For more information, please see Recruitment Privacy Policy. #LI-CY1 #LI-Remote

About Remote Remote is solving modern organizations' biggest challenge - navigating global employment compliantly with ease. We make it possible for businesses of all sizes to recruit, pay, and manage international teams. With our core values at heart and future focused work culture, our team works tirelessly on ambitious problems, asynchronously, around the world. You can find Remoters working from 6 different continents (Antarctica left to go!) and all of our positions are fully remote. We encourage every member of the Remote team to bring their talents, experiences and culture to the table to help us build the best-in-class HR platform. If you are energetic, curious, motivated and ambitious, be part of our world. Apply now and define the future of work!The position As Head of Growth Hacking you will own unconventional, high‑leverage growth, design and run guerrilla growth programs that create awareness, demand, and activation for the suite of Remote HR products. This role is for you if you enjoy hands-on, scrappy building and will use your deep network in startup ecosystems to drive revenue growth and find new commercial avenues. What you bring High agency Ex‑founder or first‑growth hire who has shipped scrappy plays from idea to measurable impact and revenue. Have public presence in founder communities or creator economy. Have a network among founders, operators, and investors Move fast with low dependency. Comfortable running multiple experiments in parallel. Actively defaults to using AI Fluent in written and spoken English. Key responsibilities Identify and prioritise opportunities for building brand awareness, especially across founder and startup communities and events. Develop and deliver both online and offline marketing campaigns to optimise growth and generate revenue. Drive efficiency and productivity across marketing channels. Launch scrappy, high‑signal experiments: such as community hijacks, product‑led virality and other non-traditional marketing campaigns. Measure and analyze outcome of strategies to help shape future GTM strategy. Nurture a close network of partners Own market research and competitive analysis. Practicals You'll report to: President Team: President Location: SF / Bay Area Start date: As soon as possible Remote Compensation Philosophy Remote's Total Rewards philosophy is to ensure fair, unbiased compensation and fair equity pay along with competitive benefits in all locations in which we operate. We do not agree to or encourage cheap-labor practices and therefore we ensure to pay above in-location rates. We hope to inspire other companies to support global talent-hiring and bring local wealth to developing countries. At Remote we have international operations and a globally distributed workforce. We use geo ranges to consider geographic pay differentials as part of our global compensation strategy to remain competitive in various markets while we hiring globally. Our salary ranges are determined by role, level and location, and our job titles may span more than one career level. The actual base pay for the successful candidate in this role is dependent upon many factors such as location, transferable or job-related skills, work experience, relevant training, business needs, and market demands. The base salary range may be subject to change. At Remote, we foster internal mobility as a key element of our culture of employee growth and development, supported by a compensation philosophy that guarantees pay equity and fairness. Therefore, all compensation changes associated with an internal move will be reviewed by the Total Rewards & People Enablement team on a case by case basis. Application process (async) Profile review Interview with the Recruiter Interview with Hiring Manager Interview with team members (async) Offer Benefits Our full benefits & perks are explained in our handbook at remote.com/r/benefits. As a global company, each country works differently, but some benefits/perks are for all Remoters: work from anywhere flexible paid time off flexible working hours (we are async) 16 weeks paid parental leave mental health support services stock options learning budget home office budget & IT equipment budget for local in-person social events or co-working spaces How you'll plan your day (and life) We work async at Remote which means you can plan your schedule around your life (and not around meetings). Read more at remote.com/async. You will be empowered to take ownership and be proactive. When in doubt you will default to action instead of waiting. Your life-work balance is important and you will be encouraged to put yourself and your family first, and fit work around your needs. If that sounds like something you want, apply now! How to apply Please fill out the form below and upload your CV with a PDF format. We kindly ask you to submit your application and CV in English, as this is the standardised language we use here at Remote. If you don't have an up to date CV but you are still interested in talking to us, please feel free to add a copy of your LinkedIn profile instead. Not only do we encourage folks from all ethnic groups, genders, sexuality, age, abilities, disability status and any other under-represented group to apply, but we prioritize a sense of belonging. We have 4 ERGs (Women, Disability, Queer, Minorities in Tech) who meet regularly with the People team. During your interviews and beyond, we ask & encourage anybody who needs an accommodation to request one from their recruiter. We will ask you to voluntarily tell us your pronouns at interview stage, and you will have the option to answer our anonymous demographic questionnaire when you apply below. As an equal employment opportunity employer it's important to us that our workforce reflects people of all backgrounds, identities, and experiences and this data will help us to stay accountable. We thank you for providing this data, if you chose to. At Remote, we embrace AI as a valuable tool while prioritizing human creativity and authenticity. We look forward to meeting candidates who balance innovation with genuine expertise and experience. To learn more about Remote's AI guidelines check see here. Please note we accept applications on an ongoing basis.

About the job We're passionate about designing and delivering top-notch digital experiences for our clients - and their customers - and helping them create efficiencies using data and technology. But what's most important about us is that we have a diverse team of experts all dedicated to getting clients from goals to outcomes - and that's where you come in. *This is a hybrid position. Will need to work 3 days a week in offices located in Columbus, OH. *Previous experience leading projects involving MS Dynamics 365 / CRM initiatives is highly preferred. As a Senior Project Manager, you'll be joining our team of talented experts. The right candidate will possess the following experience: You will lead cross-functional teams to successfully deliver projects that span technical development, data integration, and user experience design. You'll be responsible for end-to-end project ownership, ensuring projects are delivered on time, within scope, and on budget while meeting our high standards of quality and client satisfaction. You will work closely with clients and internal stakeholders to define project goals, manage risks, align resources, and foster collaboration between disciplines. Your strategic thinking, proactive communication, and ability to navigate ambiguity will make you a key leader on our delivery team. Who you are: Consistently demonstrate the ability to lead the client through complex decision-making processes to help them understand future impacts and trade-off's. You see issues before they happen. You shift seamlessly between in-the-weeds details to viewing the larger picture of the strategy. A creative problem solver that can create consensus and comradery across the cross-functional and client teams. An intent listener that captures nuances and client feedback in a way that is actionable for the team. Empathetic yet pragmatic when processing team feedback, issues and concerns. Viewed as a trusted leader within the team while also being a neutral party to ultimately do what's best for the team, client and overall success of the project. Curious about the work we are delivering, your client's business and overall business landscape and regularly apply those learnings to key decisions throughout the project. You build trust with teams and clients by consistently following through on your commitments. You can “read the room” and have a high degree of emotional intelligence - knowing the right times to ask insightful questions or share an observation that will advance the conversation. Highly productive - you know how to prioritize your time to the highest value activities to stay within the project budget and manage your workload. You create a sense of calm and effortlessness. Key Responsibilities Lead project planning, prioritization, backlog management, and execution across multiple, concurrent workstreams involving technical, data, and UX deliverables. Apply existing G2O process frameworks and contribute to the creation of new ones. Manage client relationships, ensuring transparency, trust, and alignment on goals, scope, timelines, and outcomes. Develop project charters, roadmaps, and timelines. Lead the development of project budgets, and resource plans in partnership with line of business leads. Facilitate daily stand-ups, sprint planning, retrospectives, and other agile ceremonies, adapting project methodologies as needed. Identify and mitigate project risks, blockers, and dependencies. Ensure accurate documentation and regular project reporting for internal stakeholders and clients. Maintain project financials, including budget tracking, forecasting, and invoicing support. More about G2O We're different than other companies at G2O. We blend the research and design, technology, and data expertise to deliver the solutions our clients crave - and we do all of this as one in-house team, from vision to execution. We're also the largest company of our kind based in Ohio to do this - and have been evolving how we do it for 40 years. Individually, we bring a wealth of experience from diverse backgrounds - personally and in business. We're a diverse and passionate team of leaders and experts in technology, data, analytics, design, content, and more. But we think we're best when we put our minds together. Each person brings something distinct to our team - some unique flavor to their background or their experience. That makes for stronger collaboration - and elevates the outcomes for our clients. Are you ready to collaborate to greatness with us? Learn more at G2O.com/careers

Seniority Level: Associate About the role and about You: The Specialist - Community Support Systems role is reserved for those team members who are able to work independently on assigned tasks with minimal review within the Community Support technology stack. You build effective relationships to complete work diligently and can decipher customer problems and identify & implement effective systematic solutions within the Community Support technology stack. You are an accountable, highly motivated, and problem-solving individual, who will work in the best interests of our Community & Zwift, balancing cost and quality. What you'll do: Liaise with the Sr. Specialists, offering frontline support for our Community Support Systems (specifically Kustomer). Partner closely with internal customers to solve system concerns. Escalate to 3rd Party vendors as necessary to ensure ongoing Zwift CS operations. Assist in the implementation of Zwift's Community Support AI strategy. Complete assigned deliverables in a timely manner. Become the subject-matter expert in CS Systems. What we're looking for: Experience administering Community Support channels (email, chat, voice, IVR, etc). Works autonomously, but uses judgment to escalate appropriately, as needed, to complete objectives. Strategic problem-solving for complex problems. Develops relationships with teammates across multiple CS specializations. Communicates updates to 3rd Party vendors following established processes. Experience applying technology solutions for Contact Center Operations, CX, and reporting/metrics. Bonus points: Experience with Kustomer platform. Familiarity with the Effortless Experience. If Zwift determines in any stage of our interviews that any AI tools are being used without disclosure or citation, your candidacy will be disqualified. #LI-Remote How to stand out among the rest: Your resume/CV is enough to show off your skills, accomplishments, and experience. However, if you choose to include a cover letter introducing us to your awesome personality, we will read that too. We strongly believe that different backgrounds and ideas are a competitive advantage; we hire candidates of any race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, Veteran status, and any other status. Zwift is proud to be an Equal Opportunity Employer. If you have a disability or special need that requires accommodation, please let us know by emailing *****************. Zwift, Inc. is an Equal Opportunity Employer.

Remote contract for PhDs in Chemistry, Chemical Engineering, or related fields. Work on cutting-edge projects with top AI labs while earning up to $50+/hour, fully remote, with flexible weekly hours. No AI experience required. Help fine-tune large language models (like ChatGPT) using your chemistry knowledge. You'll design problems, check how well AI solves them, and work with researchers to build better benchmarks. Responsibilities: Design advanced chemistry problems to test AI performance (e.g., chemical engineering, biochemistry). Develop clear, step-by-step solutions with rigorous logic. Evaluate AI outputs for accuracy and quality of reasoning. Collaborate with researchers to refine benchmarks across undergraduate to PhD-level chemistry topics. Requirements: PhD (pursuing or completed) in Chemistry, Chemical Engineering, Biochemistry, or related field. Strong chemistry reasoning and problem-solving skills across advanced domains. Ability to communicate complex ideas clearly in writing and provide structured feedback. No AI experience required Perks: Fully remote, flexible work. Work on cutting-edge AI projects with leading LLM companies. Offer Details: Pay rate: $50+/hour (depends on role and candidate expertise). Assessment: Shortlisted experts complete an evaluation before selection. Assignments: Contract roles with defined start/end dates; up to 40 hrs/week. About Turing: Based in San Francisco, California, Turing is the world's leading research accelerator for frontier AI labs and a trusted partner for global enterprises deploying advanced AI systems. Turing supports customers in two ways: first, by accelerating frontier research with high-quality data, advanced training pipelines, plus top AI researchers who specialize in coding, reasoning, STEM, multilinguality, multimodality, and agents; and second, by applying that expertise to help enterprises transform AI from proof of concept into proprietary intelligence with systems that perform reliably, deliver measurable impact, and drive lasting results on the P&L. After applying, you will receive an email with a login link. Please use that link to access the portal and complete your profile. Know amazing talent? Refer them at turing.com/referrals, and earn money from your network.

Lightning Labs is looking for a Business Development Strategist who is passionate about bringing bitcoin to the next billion people by expanding Lightning's reach across new companies and industries. This role will be focused on identifying businesses that will help grow the Lightning Network, building relationships with the relevant leaders, and communicating the business value of Lightning to them. The ideal candidate will have previous experience in the finance industry, a fintech or payments company, or in a business development role for a high-growth startup, have a strong understanding of the technologies behind bitcoin and Lightning, and have excellent writing skills. Responsibilities: Strategy Collaborate with leadership on business development strategy, from aligning on promising regions and verticals to identifying target companies to tailoring specific value propositions for those companies. Understand and clearly communicate how higher level shifts in the global financial market will impact a multi-asset Lightning Network and stablecoin adoption. Business Development Source new potential customers, from new Lightning-first entrepreneurs to existing bitcoin companies and non-bitcoin companies that want to add Lightning support to their apps. Support existing customers by being a point of contact for technical questions or feature requests, and by being able to explain new features and the business-related impacts of upgrading. Understand customers' business goals, and connect them with ecosystem participants that may help them achieve them. Communications Write compelling, high-quality thought pieces to drive awareness and education around the Lightning Network, Lightning Labs, and its products. Support funnel growth activities, such as blog posts, press releases, engagement across social outlets, and community events. Build organic awareness and grow engagement across community platforms such as Slack, Telegram, Twitter, etc. Location: Global and remote. Proximity to US time zones would be ideal. Requirements: Passion for bitcoin, Lightning, and the mission of bringing financial freedom to the world At least 3-5 years of experience in a business development, strategy, financial, or other relevant role Attention to detail and strong writing and editing skills Creative thinker who can effortlessly communicate technical concepts to non-technical audiences Eagerness to try new things and to be energized by creative challenges Ability to work autonomously and collaborate across time zones Fast learner with a strong ability to reach out to new audiences Preferred: Track record of public writings regarding the global financial or payments markets, ideally with an emphasis on bitcoin, Lightning, or stablecoins Ability to build relationships particularly with entrepreneurs and developers in emerging markets (LATAM, Asia, Sub-Saharan Africa) Familiarity with the Lightning community and a technical understanding of bitcoin and Lightning

Remote contract for PhDs in Biology, Biotechnology, Biochemistry, or related fields. Work on cutting-edge projects with top AI labs while earning up to $50+/hour, fully remote, with flexible weekly hours. No AI experience required. Role Overview: Help fine-tune large language models (like ChatGPT) using your biology knowledge. You'll design problems, check how well AI solves them, and work with researchers to build better benchmarks. Responsibilities: Design advanced biology questions to test AI performance. Develop clear, step-by-step solutions with rigorous logic. Evaluate AI outputs for accuracy and quality of reasoning. Collaborate with researchers to refine benchmarks across undergraduate to PhD-level biology topics. Requirements: PhD (pursuing or completed) in Biology, Biotechnology, Biochemistry, or a related field. Strong biology reasoning and problem-solving skills across advanced domains. Ability to communicate complex ideas clearly in writing and provide structured feedback. No AI experience required Perks: Fully remote, flexible work. Work on cutting-edge AI projects with leading LLM companies. Offer Details: Pay rate: $50+/hour (depends on role and candidate expertise). Assessment: Shortlisted experts complete an evaluation before selection. Assignments: Contract roles with defined start/end dates; up to 40 hrs/week. About Turing: Based in San Francisco, California, Turing is the world's leading research accelerator for frontier AI labs and a trusted partner for global enterprises deploying advanced AI systems. Turing supports customers in two ways: first, by accelerating frontier research with high-quality data, advanced training pipelines, plus top AI researchers who specialize in coding, reasoning, STEM, multilinguality, multimodality, and agents; and second, by applying that expertise to help enterprises transform AI from proof of concept into proprietary intelligence with systems that perform reliably, deliver measurable impact, and drive lasting results on the P&L. After applying, you will receive an email with a login link. Please use that link to access the portal and complete your profile. Know amazing talent? Refer them at turing.com/referrals, and earn money from your network.

Our Mission At Palo Alto Networks , we're united by a shared mission-to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting-edge technology and bold thinking. Here, everyone has a voice, and every idea counts. If you're ready to do the most meaningful work of your career alongside people who are just as passionate as you are, you're in the right place. Who We Are This role is remote, but distance is no barrier to impact. Our hybrid teams collaborate across geographies to solve big problems, stay close to our customers, and grow together. You will be part of a culture that values trust, accountability, and shared success where your work truly matters. Job Description The Team Unit 42 is the global threat intelligence team at Palo Alto Networks. We believe threat intelligence should be shared and available to all within the industry. We deliver high-quality, in-depth research on adversaries, malware families, and attack campaigns. Our analysts uncover and document adversary behaviors and then share playbooks that give insight into the various tools, techniques, and procedures threat actors execute to compromise organizations. If you're looking for a career with access to the brightest minds in cybersecurity, you've found it. We have a hunger for researching, hunting out the world's newest threats and sharing them with our industry to make the digital world a safer place. You will be part of a growing, passionate, and dynamic team with an opportunity to work on challenging and exciting projects - centered on what we believe is one of the most significant mission statements in the world. We also strive to be the most people-centric company ever! That means we're constantly working to make your experience amazing, and you are part of the team breaking boundaries of what the workplace can be! Job Summary Unit 42's Managed Detection and Response (MDR) service is growing fast - and we're building a customer-centric team that blends technical expertise with direct customer engagement. As a Customer Focus Analyst, you'll act as the front line of communication between our MDR analysts and our customers, helping bridge the gap between incident response and customer understanding. You'll not only support investigations and incident triage, but also help onboard customers, answer technical questions about reports, alerts, and the service, and manage ongoing communications to ensure clarity, alignment, and satisfaction. This role is ideal for someone who is technical at their core, but enjoys customer interactions, driving clarity, and ensuring our partners feel confident and supported in their cybersecurity journey. Key Responsibilities Be part of a customer-focused sub-function of the Unit 42 MDR team, dedicated to proactive communication and technical guidance Support onboarding activities for new customers Monitor incoming communication from customers (e.g., via email, comments), triage and route issues as needed, and answer technical questions around reports, alerts, and recommendations Collaborate with MDR analysts to ensure the customer's technical questions about incidents or threats are fully addressed Own the customer communication lifecycle during ongoing incidents - ensure timely updates, clarity, and alignment on next steps Help drive consistency and quality in how incidents and threat intelligence are communicated externally Escalate and advocate for customer issues internally across Product, Engineering, and the broader Unit 42 team Qualifications Preferred Qualifications 1+ years of experience in a customer-facing cybersecurity role such as professional services, customer success, or customer support - must, Tier 1/2 SOC analyst experience Hands-on experience with tools such as EDR, SIEM, SOAR, or XDR Strong customer communication skills - verbal and written - with the ability to explain complex technical details clearly Experience reviewing, drafting, or presenting incident reports and security findings Familiarity with Cortex XDR or Cortex XSOAR Experience onboarding new security services or clients Additional Information Salary Disclosure The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $104500/YR - $169100/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here. Our Commitment We're problem solvers that take risks and challenge cybersecurity's status quo. It's simple: we can't accomplish our mission without diverse teams innovating, together. We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com. Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics. All your information will be kept confidential according to EEO guidelines.