Support Specialist - Sport Science
Hardware specialist job at Hudl
At Hudl, we build great teams. We hire the best of the best to ensure you're working with people you can constantly learn from. You're trusted to get your work done your way while testing the limits of what's possible and what's next. We work hard to provide a culture where everyone feels supported, and our employees feel it-their votes helped us become one of Newsweek's Top 100 Global Most Loved Workplaces.
We think of ourselves as the team behind the team, supporting the lifelong impact sports can have: the lessons in teamwork and dedication; the influence of inspiring coaches; and the opportunities to reach new heights. That's why we help teams from all over the world see their game differently. Our products make it easier for coaches and athletes at any level to capture video, analyze data, share highlights and more.
Ready to join us?
Your Role
As a Support Specialist for Sport Science, you'll perform the core responsibilities of our global support team-acting as the first point of contact for users and resolving general technical inquiries across our human performance products. Alongside day-to-day calls and emails, you'll take ownership of more complex cases related to athlete monitoring and performance analysis. You'll leverage the WIMU advanced monitoring ecosystem, applying sport science principles to guide customers, troubleshoot nuanced issues, and expand their knowledge of high-performance workflows. Our global support team delivers game-changing support experiences, making sure customers know how to use Hudl in the best way possible to enhance their game. You'll act as an internal advocate for evolving customer needs while teaming up with our product teams to surface customer insights.
This role requires days in the office every week, so we're currently considering candidates who live within a commuting distance of our offices in Sydney, Australia.
Must-Haves
* Academically qualified. You hold a higher education academic background in exercise, sports science, or related fields.
* A field expert. You have a strong understanding of applied sport science in high-performance analysis, particularly in physical conditioning and wearable technologies.
* A problem solver. You can easily put yourself in someone else's shoes to find them the best solution.
* Eager. You want to work directly with our customers to help them achieve their goals.
* A confident communicator. You're able to relay solutions with a clear approach and a human touch, both through email and on the phone. You'll ensure issues with varying degrees of technical complexity are resolved or elevated.
* Flexible. You show composure and resilience in a fast-paced, ever-changing environment. Our customers sometimes need us during game days, which means working some weekends.
* A good listener. You have the ability to empathize with our users and respond with creative solutions.
* A team player. You'll act as an internal advocate for evolving customer needs while collaborating with our product teams to surface customer insights.
* A track record. You understand our elite customer base and how they operate, and you're able to apply that experience to ensure their success.
Nice-to-Haves
* Customer support experience. You've previously served as a user's first point of contact, answering calls and emails about products and features-ranging from how-to questions to technical troubleshooting.
* Product knowledge. Our clients come to us to enhance their game-you'll make sure they know how to use Hudl in the best way possible.
* Multilingual. You are able to communicate in Mandarin (written and verbal) at a professional level. This role supports our Asia-Pacific (APAC) users, and Mandarin language would be viewed favorably.
* Certifications. Possessing CPSS, CSCS, or an equivalent certification would be a strong plus.
Our Role
* Champion work-life harmony. We'll give you the flexibility you need in your work life (e.g., flexible vacation time above any required statutory leave, company-wide holidays and timeout (meeting-free) days, remote work options and more) so you can enjoy your personal life too.
* Guarantee autonomy. We have an open, honest culture and we trust our people from day one. Your team will support you, but you'll own your work and have the agency to try new ideas.
* Encourage career growth. We're lifelong learners who encourage professional development. We'll give you tons of resources and opportunities to keep growing.
* Provide an environment to help you succeed. We've invested in our offices, designing incredible spaces with our employees in mind. But whether you're at the office or working remotely, we'll provide you the tech you need to do your best work.
* Support your wellbeing. Depending on location, we offer medical and retirement benefits for employees-but no matter where you're located, we have resources like our Employee Assistance Program and employee resource groups to support your mental health.
Compensation
The base salary range for this role is displayed below-starting salaries will typically fall near the middle of this range.
We make compensation decisions based on an individual's experience, skills and education in line with our internal pay equity practices.
Base Salary Range
$61,000-$82,000 AUD
Inclusion at Hudl
Hudl is an equal opportunity employer. Through our actions, behaviors and attitude, we'll create an environment where everyone, no matter their differences, feels like they belong.
We offer resources to ensure our employees feel safe bringing their authentic selves to work, including employee resource groups and communities. But we recognize there's ongoing work to be done, which is why we track our efforts and commitments in annual inclusion reports.
We also know imposter syndrome is real and the confidence gap can get in the way of meeting spectacular candidates. Please don't hesitate to apply-we'd love to hear from you.
Privacy Policy
Hudl Applicant and Candidate Privacy Policy
Auto-ApplyIT Support Analyst (Tier 1/2- Onsite in Chicago, IL)
Chicago, IL jobs
IT Support Analyst- Onsite in Chicago, IL- Contract to Hire
Optomi, in partnership with an industry leader, is seeking an IT Support Analyst (Tier 1/2) to join their team. This person will work on a remote, long term contract. They will help to diagnose and troubleshoot various issues related to network, systems, servers, and databases.
Responsibilities:
Address technical issues beyond Tier 1 capabilities
Troubleshoot various hardware, software, network, and systems issues through a ticketing system (Jira in this role)
Troubleshooting and patching servers and system settings
Escalate issues as necessary
Setting up conference rooms with Zoom and MS Teams
Utilize Active Directory for group policy and role based access control
Apply today if your background includes:
Experience troubleshooting various IT issues and escalating when necessary
Experience utlizing Jira or a similar ticketing system
Active Directory experience in a large organization- any Powershell/Python scripting is a plus
Monitoring logs and dashboards using different monitoring tools
Ability to work on site role in Chicago, IL (5x a week)
IT Services Technician
Schaumburg, IL jobs
Are you a skilled problem-solver who is always looking to sink your teeth into something new? A strong communicator who enjoys helping others?
Clarity Technology Group, a Managed Service Provider comprised of a hard-working and close-knit team is searching for a new IT Services Technician. We maintain a flexible and relaxed office environment and work every day to exceed our clients' expectations. We offer comprehensive benefits to promote health and wellness among our staff. This is a hybrid position in Schaumburg, IL.
We'll Provide:
A collaborative work environment with the ability to learn about many different industries
Salary of $55,000-65,000
Room for professional growth
Robust benefits, including health, dental, and vision insurance, a 401(k) plan, life insurance, and both short- and long-term disability coverage
What You'll Do:
Provide support to end users via remote support sessions and on-site
Provide support for Microsoft technologies including Windows and Office 365
Configure and deploy new laptop and desktop systems
Document incidents and follow resolution procedures
Provide exceptional customer service at all times
Skills You'll Need:
1-2 years of previous technical support experience
Experience with building desktops and troubleshooting hardware issues
Enjoy working as part of a collaborative team and in a fast-paced environment
Analytical thinking, problem solving, and the ability to learn quickly
Ability to work a light, rotating on-call schedule
Technical curiosity!
Associate's or Bachelor's degree in an Information Technology related field is preferred
Experience with Active Directory and Group Policy a plus
Ability to travel to head office in Madison, WI on occasion preferred, including one week at the start of the role
Next Steps:
Quick apply with your resume here
Or
Get a head start on our application and aptitude testing process here: *******************************************************************
Technical Support Analyst
New York, NY jobs
At Rain, we're rebuilding the global financial pipes money flows through. Our infrastructure makes stablecoins usable in the real world by powering credit card transactions, cross-border payments, B2B purchases, remittances, and more. We partner with fintechs, neobanks, and institutions to help them launch solutions that are global, inclusive, and efficient. If you're curious, bold, and excited to help shape a borderless financial system, we'd love to talk.
Our Ethos
Operating at the epicenter of stablecoin innovation means moving fast and thinking globally. Our team reflects the diverse, international audiences we serve. We hire people who stay agile as the tide ebbs and flows, fix what's broken without waiting, chase trends before they peak, and remember to have fun through it all.
We're looking for Technical Support Analysts to help us deliver exceptional support for Rain's platform and integrations. You'll troubleshoot complex issues, assist internal and external partners, and ensure that our infrastructure and user experience remain seamless and reliable.
What You'll Do
Investigate and resolve advanced customer and partner issues related to Rain's systems, APIs, and integrations.
Analyze logs, dashboards, and transaction data to identify root causes and escalate issues when needed.
Collaborate closely with Product, Engineering, and Compliance to resolve technical incidents.
Maintain accurate documentation and create troubleshooting guides for recurring issues.
Track trends and suggest improvements to prevent future issues.
Support new feature testing, integrations, and platform updates as needed.
Ensure all tickets and incidents meet internal SLAs and quality standards.
What You'll Bring
3+ years of experience in technical support or product operations, ideally in fintech, SaaS, or payments.
Strong analytical and problem-solving skills with a detail-oriented approach.
Familiarity with APIs, data analysis, and debugging workflows.
Experience using tools such as Zendesk, Jira, Notion, or SQL-based systems.
Clear communication skills with the ability to translate technical information for non-technical users.
Ability to prioritize effectively and manage multiple complex cases at once.
A collaborative mindset and a passion for continuous learning.
Why Join Rain
Work at the intersection of technology and finance, solving real-world problems with global impact.
Join a team of smart, driven operators building the future of payments infrastructure.
Flexible, fully remote environment with opportunities for growth.
Be part of a company shaping how stablecoins are used worldwide.
Auto-ApplyTechnical Support Specialist - East Coast
Remote
Airtable is the no-code app platform that empowers people closest to the work to accelerate their most critical business processes. More than 500,000 organizations, including 80% of the Fortune 100, rely on Airtable to transform how work gets done.
The Enterprise Technical Support Team at Airtable plays a pivotal role in helping our customers unlock the full potential of our platform. We work closely with an exciting range of customers to solve complex business challenges and ensure they achieve their goals while seamlessly navigating Airtable's features and capabilities. As an Enterprise Technical Support Specialist, you'll be the trusted technical expert for our enterprise customers. You'll respond to inquiries, troubleshoot complex issues, and collaborate with cross-functional teams to deliver exceptional support. Your role will be key to ensuring our customers achieve their business goals while seamlessly navigating Airtable's features and capabilities. What you'll do
Provide expert troubleshooting and guidance on technical issues across multiple channels (email, video calls).
Deliver a world-class customer experience by actively listening to concerns, empathizing with customers, and resolving issues in a timely and effective manner. Use your communication skills to relay valuable feedback to product and engineering teams to improve our platform and support processes.
For complex issues, you'll know when to escalate to senior technical teams or other relevant stakeholders, ensuring a smooth transition and swift resolution for the customer.
Accurately document all customer interactions and technical issues in Salesforce, and track trends to help identify opportunities for process and product improvements.
Contribute to the continuous growth of Airtable's knowledge base by creating and updating helpful resources based on customer interactions.
Stay ahead of new features and product updates. You'll educate customers on best practices and help them leverage Airtable to optimize their workflows and business processes.
Who you are
You have experience with Airtable, whether personally or professionally, and you're excited about helping others discover how it can transform their business.
You've worked in an enterprise-focused technical support role, especially within a B2B tech environment, where you've made a meaningful impact on customer success.
You excel in both written and verbal communication, and you know how to tailor your message to a wide variety of audiences.
You enjoy solving complex problems, leveraging your strong analytical skills and technical aptitude to navigate challenges and find creative solutions.
You're naturally curious, and you thrive in environments where you're expected to dive deep into technical issues and continuously learn.
You have a strong, self-driven desire to exceed expectations and continuously improve your performance.
You have experience with tools like Salesforce, Confluence, G Suite, and enterprise-level technology. A solid understanding of concepts such as relational databases, REST APIs, and writing formulas is a plus.
Airtable is an equal opportunity employer. We embrace diversity and strive to create a workplace where everyone has an equal opportunity to thrive. We welcome people of different backgrounds, experiences, abilities, and perspectives. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any characteristic protected by applicable federal and state laws, regulations and ordinances. Learn more about your EEO rights as an applicant.
VEVRAA-Federal Contractor
If you have a medical condition, disability, or religious belief/practice which inhibits your ability to participate in any part of the application or interview process, please complete our Accommodations Request Form and let us know how we may assist you. Airtable is committed to participating in the interactive process and providing reasonable accommodations to qualified applicants.
#LI-Remote
Compensation awarded to successful candidates will vary based on their work location, relevant skills, and experience.
Our total compensation package also includes the opportunity to receive benefits, restricted stock units, and may include incentive compensation. To learn more about our comprehensive benefit offerings, please check out Life at Airtable.
For work locations in the San Francisco Bay Area, Seattle, New York City, and Los Angeles, the base salary range for this role is:$73,000-$95,300 USDFor all other work locations (including remote), the base salary range for this role is:$65,000-$85,500 USD
Please see our Privacy Notice for details regarding Airtable's collection and use of personal information relating to the application and recruitment process by clicking here.
🔒 Stay Safe from Job Scams
All official Airtable communication will come from an @airtable.com email address. We will never ask you to share sensitive information or purchase equipment during the hiring process. If in doubt, contact us at ***************. Learn more about avoiding job scams here.
Auto-ApplySenior Technical Support Specialist
Remote
Skydio is the leading US drone company and the world leader in autonomous flight, the key technology for the future of drones and aerial mobility. The Skydio team combines deep expertise in artificial intelligence, best-in-class hardware and software product development, operational excellence, and customer obsession to empower a broader, more diverse audience of drone users. From utility inspectors to first responders, soldiers in battlefield scenarios and beyond.
About the role:
As a Senior Technical Support Specialist, you will work in a small team of high-performing individuals who provide drone and cloud feature deep diagnostics and advisory services to Skydio's growing customer base. You'll combine your relevant experience with hands-on Skydio product knowledge to help keep Skydio customers' pilots flying, and our engineering and marketing teams plugged into the customer experience. You'll work daily with hardware and software components that may involve on-device firmware troubleshooting, mission usage / configuration optimization, and 1st / 3rd party cloud network issue diagnostics. Utilizing log analysis, existing incident tickets and internal documentations, you will use your technical troubleshooting skills to determine the root cause of various flight issues, provide mitigation recommendations to customers, and collaborate with product teams to achieve issue resolutions.
Working Hours:
If based in EST/CST: 6:00 AM - 6:00 PM EST. One shift either occurring on Saturday/Sunday + occasional holiday shifts may be required.
If based in PST: 10:00 AM - 10:00 PM PST. One shift either occurring on Saturday/Sunday + occasional holiday shift may be required
Travel: This role may require traveling to regional customer sites up to 10% of the time.
How you'll make an impact:
Be the conduit between Skydio and our customers with the ability to address all advanced technical support questions our customers may have in a timely manner.
Working with the Product and Engineering teams to communicate and elevate the customers “voice” to internal stakeholders and prioritize and understand development timelines.
Develop effective triage and resolution techniques to reduce the number of technical escalations into Product and Engineering teams.
Be a domain expert on Skydio products and subsystems down to the component level, and proactively seek clarity with internal stakeholders when you need additional insight or clarity.
Work closely with the Customer Success and Field Service Representatives to provide priority response playbooks and after-action reporting (AAR) to our customer base.
Own the after-sales support engagements, working closely with the Sales and Customer Success teams to deliver top-quality support for our customers, and build support processes that are relevant to our verticals.
Be flexible: Willing and enthusiastic to work on multiple projects, both tactical and strategic as needed.
What makes you a good fit:
Public Safety experience and/or UAS/UAV background is a plus.
Experience with UAS/UAV standard maintenance practices is preferred.
Proficient in technical troubleshooting, problem-solving and familiar with triage and escalation workflows. A strong desire to learn new skills and grow with Skydio and the rapidly evolving UAS remote operations landscape.
Assertive self-starter with excellent interpersonal and written communication skills.
Familiarity with RMA, spares, logistics or other repair workflows is a plus.
Value Added Reseller (VAR) or OEM Partner support Ops/Program experience is a plus
At least 2 years of experience using the Linux/Windows/mac OS shell and basic utilities.
At least 4 years of experience in B2B operational, technical, or customer-facing success or support roles.
Experience working with Salesforce Service Cloud case management and Jira bug tracking is a plus.
Experience with scripting languages such as Bash, PHP, Python a plus.
Strong understanding of Network Security and IPsec implemented across multiple networks.
Excellent knowledge and experience supporting/troubleshooting IoT or enterprise applications using streaming and packet networks and streaming APIs (e.g WebRTC and REST). Demonstrated Expertise in troubleshooting and optimizing network connected devices running over WiFi meshed and carrier mobile network.
Experience with optimizing media streaming over mixed wireless networks.
Some experience in Linux operating systems is preferred.
Hands-on experience with a variety of Network diagnostic tools.
Willing to travel 10-20% of the working year.
Willing to work a four day twelve hour shift schedule.
Flexible hours and schedule, including after-hours and weekend support on rotation or as-needed basis, while communicating with the other distributed Skydio teams.
Experience working cross-functionally across engineering, ops, product, and go-to-market teams.
Why Join Us?
At Skydio, you'll help shape the future of autonomous flight technology. You'll work alongside world-class engineers and domain experts, and you'll be given ownership and autonomy to grow into a leadership role. We offer competitive compensation, excellent benefits, and an opportunity to make a tangible impact in an industry poised for massive growth.
Compensation: At Skydio, our compensation packages for full-time employees include competitive base salaries, equity in the form of options, comprehensive benefits, and various incentives and stipends. Compensation will vary based on factors, including skill level, proficiencies, transferable knowledge, and experience. Relocation assistance may also be provided for eligible roles. The annual base salary range for this position is 70,000 - $106,000*. Fundamentally, we believe that equity is the key to long-term financial growth, and we ensure all full-time employees have the opportunity to significantly benefit from the company's success.
*Compensation for certain positions may vary based on the position's location.
#LI-WM1
At Skydio we believe that diversity drives innovation. We have created a multidisciplinary environment that embraces the power of diverse perspectives to create elegant solutions for complex problems. We are committed to growing our network of people, programs, and resources to nurture an inclusive culture.
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or other characteristics protected by federal, state or local anti-discrimination laws.
For positions located in the United States of America, Skydio, Inc. uses E-Verify to confirm employment eligibility. To learn more about E-Verify, including your rights and responsibilities, please visit *************************
Auto-ApplyTechnical Support Specialist
Chicago, IL jobs
Who we are:
At SpotHero, we work as a team to empower people to get everywhere, easier! We're rapidly growing with the mission of bringing the parking industry into the future through technology. Drivers across the nation use the SpotHero mobile app and website to reserve convenient, affordable parking in advance, on-the-go or through their connected cars, and parking operator partners rely on us to help them reach new customers while optimizing their business. We connect the dots with cutting-edge technology, delivering value to both sides of this exciting, evolving marketplace. We've been quite busy, take a peek at some of our recent announcements.
Technical Support Specialist at SpotHero:
We're seeking a Technical Support Specialist to join our Revenue Operations team! You will be responsible for partnering with Supply team, IT & PARCS service vendors, Operators and Product & Engineering to support 3rd party integrations onto the SpotHero platform and fulfillment activities for Operators looking to leverage SpotHero services (Flex Rates, Scan2Pay, PARCS Integrations). Effective at partnering internally and externally to drive resolution of both new fulfillment requests and integration issues while also driving continuous improvement and education for self-service for Operators and across Supply teams.
What you will do:
Troubleshoot various networking or hardware issues at affected supply locations and escalate where appropriate to internal or external teams
Diagnose ongoing trends at various supply locations through research, investigation, and understanding of multiple internal systems
Work with Operators, PARCS vendors, IT services vendors, Sales Ops, and Growth Managers to support new and existing supply locations on the SpotHero platform.
Partner with the Integrations Squad to proactively and reactively provide insight and suggest improvements to the support and onboarding intake process.
Manage the Technical Accounts Salesforce queue to ensure it is maintained at acceptable levels and status is accurate and current.
Develop and revise our playbooks and knowledge base to improve company efficiency.
Provide support to the onboarding team with additional technical expertise
Partner with Product and Engineering teams to increase efficiency at diagnosing, documenting, and resolving complicated issues.
Help define opportunities and requirements for operator integrations.
Keep the credential data safe to preserve its integrity, reliability, and availability and ensure appropriate access levels are maintained.
Identify larger system trends through data review and escalate internally to the appropriate teams
The following experience is relevant to us:
Bachelor's degree in Computer Science, Computer Engineering, or a related field or equivalent hands-on experience in technical support
3+ years experience in a technical support role working with Network related products
Ability to maintain a high level of productivity while managing multiple competing priorities
Proven understanding of web technologies such as Chrome, Safari, Firefox, etc.
Good understanding of API technologies and troubleshooting (Postman preferred)
Intermediate SQL knowledge (DataGrip preferred)
Experience with logging and monitoring tools such as Sumo Logic
Experience with GSuite, Salesforce, Jira and Confluence
Core Competencies:
Action-Oriented - Maintains a sense of urgency to complete a task and seeks information rather than waiting for it.
Analytical - Examines information methodically and in detail to solve problems or complete tasks.
Collaboration & Team Communication - Process of working with multiple individuals to complete a task or achieve a goal.
Multi-Task - Execute on more than one task at the same time.
Patience - Remains calmly focused on resolving issues.
Process Improvement - Evaluates processes to ensure the most efficient method is used.
Relationship Management - Ability to build and maintain relationships with coworkers and business partners.
Technical Capability - Ability to identify how systems and technology can improve ways of working.
Time Management - Ensures performance helps maintain desired service levels.
Tools we use:
SpotHero Admin Backend, Salesforce, Retool, BI Tool (Looker preferred), Issue and Project Tracking Software (Jira preferred), Log Management & Security Analysis Software (Sumo Logic preferred), Knowledge Sharing Platform (Confluence preferred), API testing tools for manual / exploratory testing (SOAPUI, Postman Preferred), SQL tools (pgadmin, datagrip preferred)
Seeking candidates in:
Chicago, IL
What we are offering:
Career game changer - A truly unique experience to work for a fast-growing startup in a role with unlimited growth potential.
Excellent benefits
We cover a generous portion of Medical Premiums, 50% of Dental and Vision Premiums, company-sponsored Life Insurance, a 401(k) with match and immediate vesting, and comprehensive leave policies to meet your needs in creating space for life"
Flexible PTO policy and outstanding work/life balance - We value and support each individual team member.
Grubhub weekly lunch stipend for in office days
Udemy and Personal Learning Budget - We support the professional and personal growth of our people by providing everyone with learning resources and development opportunities.
Annual parking stipend - Duh. We help people park!
The opportunity to collaborate with fun, innovative, and passionate people in a casual yet highly productive atmosphere.
Our commitment to allyship has been a central driver of how we Respect Fellow Drivers. You'll have the opportunity to be part of Employee Resource Groups, access allyship learning resources, and actively contribute to our ongoing effort of making SpotHero inclusive for all.
Employee programs to grow and support our people such as Discovery Days for Product and Engineering, Gearing up for Aspiring Leaders, and Mentorship Program.
A workplace recognized as CityLights award winner by 1871, 2025 Best Places To Work by BuiltIn, Most Loved Workplace Certified by the Best Practice Institute, and recipient of multiple Comparably awards, including Best Company Culture, Best Company for Women, and Best Company for Diversity.
Compensation:
Depending on your skillset and experience, you can expect your base salary to be between $60,000 - $75,000 as well as a discretionary bonus and leading total rewards package including stock options.
At SpotHero, we Respect Fellow Drivers by providing an inclusive interview experience for everyone, including people with disabilities. We are happy to provide reasonable accommodations to candidates in need of individualized support during the hiring process. Please let our team know of your need when you apply or as you begin interviewing with our team.
SpotHero is an equal opportunity employer. We know that a diverse workforce is the strongest workforce, and are committed to building and supporting an inclusive environment for all.
Additionally, because we want to Remember to Signal, if you choose to provide us personal information in connection with a job application, please review our Applicant Privacy Notice which provides details about what information we collect and process about you in order to consider your candidacy.
PLEASE NOTE: This position is ineligible for visa sponsorship. To be considered for this role, you must be legally authorized to work in the US and not require sponsorship for employment now or in the future.
Auto-ApplyTechnical Support Specialist
Chicago, IL jobs
Details Who we are: At SpotHero, we work as a team to empower people to get everywhere, easier! We're rapidly growing with the mission of bringing the parking industry into the future through technology. Drivers across the nation use the SpotHero mobile app and website to reserve convenient, affordable parking in advance, on-the-go or through their connected cars, and parking operator partners rely on us to help them reach new customers while optimizing their business. We connect the dots with cutting-edge technology, delivering value to both sides of this exciting, evolving marketplace. We've been quite busy, take a peek at some of our recent announcements.
Technical Support Specialist at SpotHero:
We're seeking a Technical Support Specialist to join our Revenue Operations team! You will be responsible for partnering with Supply team, IT & PARCS service vendors, Operators and Product & Engineering to support 3rd party integrations onto the SpotHero platform and fulfillment activities for Operators looking to leverage SpotHero services (Flex Rates, Scan2Pay, PARCS Integrations). Effective at partnering internally and externally to drive resolution of both new fulfillment requests and integration issues while also driving continuous improvement and education for self-service for Operators and across Supply teams.
What you will do:
* Troubleshoot various networking or hardware issues at affected supply locations and escalate where appropriate to internal or external teams
* Diagnose ongoing trends at various supply locations through research, investigation, and understanding of multiple internal systems
* Work with Operators, PARCS vendors, IT services vendors, Sales Ops, and Growth Managers to support new and existing supply locations on the SpotHero platform.
* Partner with the Integrations Squad to proactively and reactively provide insight and suggest improvements to the support and onboarding intake process.
* Manage the Technical Accounts Salesforce queue to ensure it is maintained at acceptable levels and status is accurate and current.
* Develop and revise our playbooks and knowledge base to improve company efficiency.
* Provide support to the onboarding team with additional technical expertise
* Partner with Product and Engineering teams to increase efficiency at diagnosing, documenting, and resolving complicated issues.
* Help define opportunities and requirements for operator integrations.
* Keep the credential data safe to preserve its integrity, reliability, and availability and ensure appropriate access levels are maintained.
* Identify larger system trends through data review and escalate internally to the appropriate teams
The following experience is relevant to us:
* Bachelor's degree in Computer Science, Computer Engineering, or a related field or equivalent hands-on experience in technical support
* 3+ years experience in a technical support role working with Network related products
* Ability to maintain a high level of productivity while managing multiple competing priorities
* Proven understanding of web technologies such as Chrome, Safari, Firefox, etc.
* Good understanding of API technologies and troubleshooting (Postman preferred)
* Intermediate SQL knowledge (DataGrip preferred)
* Experience with logging and monitoring tools such as Sumo Logic
* Experience with GSuite, Salesforce, Jira and Confluence
Core Competencies:
* Action-Oriented - Maintains a sense of urgency to complete a task and seeks information rather than waiting for it.
* Analytical - Examines information methodically and in detail to solve problems or complete tasks.
* Collaboration & Team Communication - Process of working with multiple individuals to complete a task or achieve a goal.
* Multi-Task - Execute on more than one task at the same time.
* Patience - Remains calmly focused on resolving issues.
* Process Improvement - Evaluates processes to ensure the most efficient method is used.
* Relationship Management - Ability to build and maintain relationships with coworkers and business partners.
* Technical Capability - Ability to identify how systems and technology can improve ways of working.
* Time Management - Ensures performance helps maintain desired service levels.
Tools we use:
* SpotHero Admin Backend, Salesforce, Retool, BI Tool (Looker preferred), Issue and Project Tracking Software (Jira preferred), Log Management & Security Analysis Software (Sumo Logic preferred), Knowledge Sharing Platform (Confluence preferred), API testing tools for manual / exploratory testing (SOAPUI, Postman Preferred), SQL tools (pgadmin, datagrip preferred)
Seeking candidates in:
* Chicago, IL
What we are offering:
* Career game changer - A truly unique experience to work for a fast-growing startup in a role with unlimited growth potential.
* Excellent benefits
* We cover a generous portion of Medical Premiums, 50% of Dental and Vision Premiums, company-sponsored Life Insurance, a 401(k) with match and immediate vesting, and comprehensive leave policies to meet your needs in creating space for life"
* Flexible PTO policy and outstanding work/life balance - We value and support each individual team member.
* Grubhub weekly lunch stipend for in office days
* Udemy and Personal Learning Budget - We support the professional and personal growth of our people by providing everyone with learning resources and development opportunities.
* Annual parking stipend - Duh. We help people park!
* The opportunity to collaborate with fun, innovative, and passionate people in a casual yet highly productive atmosphere.
* Our commitment to allyship has been a central driver of how we Respect Fellow Drivers. You'll have the opportunity to be part of Employee Resource Groups, access allyship learning resources, and actively contribute to our ongoing effort of making SpotHero inclusive for all.
* Employee programs to grow and support our people such as Discovery Days for Product and Engineering, Gearing up for Aspiring Leaders, and Mentorship Program.
* A workplace recognized as CityLights award winner by 1871, 2025 Best Places To Work by BuiltIn, Most Loved Workplace Certified by the Best Practice Institute, and recipient of multiple Comparably awards, including Best Company Culture, Best Company for Women, and Best Company for Diversity.
Compensation:
* Depending on your skillset and experience, you can expect your base salary to be between $60,000 - $75,000 as well as a discretionary bonus and leading total rewards package including stock options.
At SpotHero, we Respect Fellow Drivers by providing an inclusive interview experience for everyone, including people with disabilities. We are happy to provide reasonable accommodations to candidates in need of individualized support during the hiring process. Please let our team know of your need when you apply or as you begin interviewing with our team.
SpotHero is an equal opportunity employer. We know that a diverse workforce is the strongest workforce, and are committed to building and supporting an inclusive environment for all.
Additionally, because we want to Remember to Signal, if you choose to provide us personal information in connection with a job application, please review our Applicant Privacy Notice which provides details about what information we collect and process about you in order to consider your candidacy.
PLEASE NOTE: This position is ineligible for visa sponsorship. To be considered for this role, you must be legally authorized to work in the US and not require sponsorship for employment now or in the future.
IT Helpdesk Support
Remote
For ambitious, culturally diverse, curious minds seeking booming careers, Job Duck unlocks and nurtures your potential. We connect you with rewarding, remote job opportunities with US-based employers who recognize and appreciate your skills, allowing you to not just survive but thrive.
As a lifestyle company, we ensure that everybody working here has a fantastic time, which is why we've earned the Great Place to Work Certification every year since 2022!
Job Description:
The IT Help Desk Support position plays a crucial role in providing technical assistance and support to employees for computer systems, encompassing both hardware and software. They also take on the responsibility of remotely troubleshooting issues through diagnostic tests. We are seeking a candidate with a positive mindset, a can-do attitude, and a strong willingness to assist.
Monthly Compensation: 1,100 USD
Responsibilities include, but are not limited to:
•Training other staff members in troubleshooting and diagnosing problems.
•Installing or changing the software to fix issues.
•Following up with employees to ensure full resolution of issues.
• Respond to and resolve user inquiries and issues related to computer systems, hardware, and software.
•Identifying and suggesting possible improvements in procedures.
•Providing accurate information on IT tools, products, or services.
•Dispatching unresolved issues to the next level of support.
•Remote troubleshooting and diagnosing problems.
•Walking the users through a problem-solving process, they need to work efficiently.
•Resolving problems with networks and other computer systems.
•Writing, editing, and revising documentation for new and updated software and hardware.
Requirements:
A degree in Information Technology or a related field (certification in a related field is a plus).
At least 1 year of experience in a technical support role.
Customer-oriented attitude with the ability to work well in a team.
Strong knowledge of computer systems, hardware, and software.
An openness to learning new technologies.
Advanced or native-level English skills (written and spoken).
Your own reliable and updated PC, a headset, and good internet speed (at least 30mb/s).
Skills
Problem-solving.
Analytical thinking.
Teamworking.
Assertive communication.
Interpersonal skills.
Time Zone: EST
Schedule: 8:30 AM to 5:30 PM
Work Shift:
8:30 AM - 5:30 PM [EST][EDT] (United States of America)
Languages:
English, Spanish
Ready to dive in? Apply now and make sure to follow all the instructions!
Our application process involves multiple stages, and submitting your application is just the first step. Every candidate must successfully pass each stage to move forward in the process.
Please keep an eye on your email and WhatsApp for the next steps. A recruiter will be assigned to guide you through the application process. Be sure to check your spam folder as well.
Auto-ApplySenior Appeals Specialist - Worker's Comp
Remote
Reliant Health Partners is an innovative medical claims repricing service provider, helping employers achieve maximum health plan savings with minimum noise. We tailor our services to each client's needs, providing everything from individual specialty claims repricing, to full plan replacement as a high-performance, open-access network alternative.
As a Senior Appeals Specialist - Workers' Compensation, you will play a critical role in resolving post-payment disputes related to Workers' Compensation bills. This includes conducting provider outreach, negotiating disputed charges, and ensuring compliance with state-specific regulations. Your work will directly support our cost containment efforts and ensure appropriate bill reimbursement for our clients.
Primary Responsibilities
Manage a caseload of post-payment Workers' Compensation bills, including those related to state disputes and usual and customary rate (UCR) disputes.
Assigned high priority clients in managing all items related to the service with Reliant
Conduct proactive outreach to medical providers to explain payment methodologies, resolve disputes, and negotiate reductions on appealed or outlier bills.
Communicate effectively and professionally with clients to coordinate and investigate information as it relates to the case/appeal.
Educate providers on Workers' Compensation billing and reimbursement policies and regulatory requirements.
Document all provider communications thoroughly, including contact information, bill details, proposed and counter-offered payment rates, and final resolution in claim platform.
Adhere to state-specific compliance standards and confidentiality requirements, including HIPAA.
Maintain productivity and quality standards, ensuring timely resolution of bills in accordance with state timelines and internal service level agreements.
Follow client-specific protocols and internal Reliant procedures, including scripting and documentation guidelines.
Stay current on Workers' Compensation regulatory changes, fee schedules, and payment policies across multiple states.
Support special projects and perform additional duties as assigned.
Responsible for training team members both upon hire and for existing team members.
Responsible for overseeing all DWD handling and state dispute referrals to attorneys.
First line for all support with questions from other team members.
Backup for other team members and/or senior leadership
Works with appeals intake specialist to ensure process documents remain current
Responsible for identifying opportunities for enhancement either through automation or process changes that increase efficiency for the team
Responsible for team goals and ensuring that individuals meet their personal goals
Qualifications
5 years of relevant experience in Workers' Compensation bills, medical billing, medical coding, or insurance negotiations.
Strong understanding of Workers' Compensation reimbursement methodologies, state regulations, and provider billing practices.
Experience negotiating medical bill payments or adjustments with providers.
Ability to collaborate with a variety of individuals both internally and externally.
Familiarity with claims processing systems and provider communications.
Excellent communication, negotiation, and organizational skills.
Requires communication proficiency, discretion, ethical conduct, decision making and technical skills
Individual compensation will be commensurate with the candidate's experience and qualifications. Certain roles may be eligible for additional compensation, including bonuses, and merit increases. Additionally, certain roles have the opportunity to receive sales commissions that are based on the terms of the sales commission plan applicable to the role.
Pay Transparency$70,000-$75,000 USDBenefits:
Comprehensive medical, dental, vision, and life insurance coverage
401(k) retirement plan with employer match
Health Savings Account (HSA) & Flexible Spending Accounts (FSAs)
Paid time off (PTO) and disability leave
Employee Assistance Program (EAP)
Equal Employment Opportunity: At Reliant, we know we are better together. We value, respect, and protect the uniqueness each of us brings. Innovation flourishes by including all voices and makes our business-and our society-stronger. Reliant Health Partners is an equal opportunity employer and we are committed to providing equal opportunity in all of our employment practices, including selection, hiring, performance management, promotion, transfer, compensation, benefits, education, training, social, and recreational activities to all persons regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, genetic information, pregnancy, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, and military and veteran status, or any other protected status protected by local, state or federal law.
Auto-ApplyIT Support Specialist
Louisville, KY jobs
ShipMonk isn't just a 3PL; we're a growth partner for merchants. We provide cutting-edge technology and a network of owned and operated fulfillment centers that empower high-growth ecommerce and DTC brands to stress less and grow more. With over 2,500 employees across five countries, we're on a mission to revolutionize fulfillment by providing everything from the fastest click-to-delivery and real-time inventory to custom solutions-all with a merchant-first mindset.
Why ShipMonk?
We believe in building for the long term, and our success is powered by five key differentiators that help us become true partners to our merchants.
● Global Fulfillment Network: Our 12+ owned and operated fulfillment centers span the US, Canada, Mexico, the U.K., and Mainland Europe. We never outsource, ensuring quality and consistency.
● Proprietary Technology: We've eliminated the need for tribal knowledge with our AI-powered platform. It provides a real-time, unified view of inventory and orders, giving our merchants the control and visibility they need to succeed.
● Unrivaled Support: We provide hands-on, "mom and pop" support with a global reach. Our dedicated teams are on-site at every fulfillment center, ready to jump into action.
● Transparent Pricing: We believe in honest, long-term partnerships. Our all- inclusive pricing means predictable costs, with no hidden fees or surprises.
● Committed to the Future: We invest over $10 million annually in research and development to ensure our technology and services continually evolve, helping merchants plant roots with a partner who is here to stay.
Our Core Values
Our values are the heart of our culture. We're looking for individuals who embody these principles every day.
● Merchant-first: We handle the logistics so our merchants can focus on what they do best-growing their business. ● Own it: We take ownership of our work, our mistakes, and our successes.
● People make ShipMonk: We believe in our team and invest in our people.
● Change the score: We challenge the status quo, constantly innovating and improving.
● Get sh*t done: We're a fast-paced, high-growth company that values action and results.
We are seeking a dependable and well-rounded IT Support Specialist to support both office and warehouse technology operations. This role is hands-on and requires a strong understanding of end-user support, device management, and day-to-day IT operations across multiple systems. The ideal candidate will have prior experience working in a mixed environment of warehouse and corporate users and be comfortable managing a broad set of tools and platforms.
What you'll do:
Provide technical support for corporate and warehouse employees across hardware, software, and network-related issues.
Support daily use and troubleshooting of Zoom, Slack, Asana, G-Suite (apps & admin), and Microsoft Admin tools.
Manage device inventory and lifecycle using Asset Panda, Miradore, Mosyle, and SimpleMDM.
Support user access and identity management through Okta.
Provide basic support and troubleshooting for physical security systems including Avigilon and Unifi.
Maintain accurate documentation of IT assets, configurations, and support procedures.
Collaborate with remote teams to ensure timely resolution of issues and support requests.
Assist in onboarding and offboarding processes, including device setup and account provisioning.
Work closely with the IT team to escalate and resolve complex technical problems.
What you'll need:
2-4 years of IT support experience in a mixed warehouse and corporate environment.
Strong understanding of G-Suite (including Admin Console), Microsoft admin tools, and Slack/Zoom.
Experience with MDM platforms such as Miradore, Mosyle, or SimpleMDM.
Familiarity with asset tracking tools (e.g., Asset Panda) and identity management systems (e.g., Okta).
Excellent troubleshooting, communication, and organizational skills.
Ability to work independently on-site and prioritize support tasks effectively.
We are exceptionally proud of our dedicated, brilliant ShipMonkers -- the employees who collaborate to provide first-class service, solve problems, and collaborate to get the job done. We work hard and have fun at work while prioritizing growth, innovation, and diversity as key values. When we add new positions at ShipMonk, we define the role 80% and look for talented individuals who can join the team, run fast, and co-create the other 20% of their job. We need our team to get engaged from Day 1 to do the work and define the work that will make us successful in the near and long term.
ShipMonk is an equal opportunity employer. We value diversity and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Auto-ApplyIT Tech Support I
Hebron, KY jobs
Hebron, KY Onsite RelaDyne is the nation's leading automotive, industrial, and commercial lubricants provider and trusted partner for reliability services. We're more than just a distributor; we're a team dedicated to innovation, service excellence, and lasting customer relationships.
We're looking for an IT Tech Support Specialist to be the go-to resource for our field associates, helping troubleshoot issues and ensure their technology runs smoothly. In this role, you'll partner closely with the IT team to resolve incidents quickly and provide reliable, day-to-day technical support
Essential Duties and Responsibilities:
* Experience and proficiency in the below determine Level 1 or Level 2 designation.
* Provide day-to-day support on a range of RelaDyne-specific cloud and on-premises hardware and
software applications and other related enterprise applications to associates. This will include, but is not limited to the following:
* Microsoft Office365 Administration
* Active Directory
* PowerShell scripting
* Network configuration (e.g. Firewalls, switches)
* Microsoft Office Suite
* Microsoft SQL Server
* Windows Operating Systems
* Sage/DM2 ERP and related systems
* Security software and hardware
* Telephony
* Citrix XenApp & Receiver
* PCI Compliance
* Hardware support including, but not limited to PCs, laptops, printers, copiers, scanners and associated peripherals required to run the business
* Consistently document and troubleshoot any reported issue
* Develop and maintain strong relationships within IT department.
* Possess a solid understanding of Corporate and IT policies and procedures.
* Demonstrates a high level of "creative thinking" in troubleshooting techniques.
* Demonstrate the ability to troubleshoot and resolve many issues independently or with minimal assistance.
* Escalate incidents as necessary to appropriate associate or department within Company.
* Begin to develop project management skills by participating in IT projects.
* Excellent written and verbal communication skills.
* Possess excellent customer service and follow-up skills.
* Demonstrate the ability to multi-task effectively.
* Help facilitate the Incident Management process, to include internal and external communication and liaise with 3rd tier resources for determining root cause.
* Potential involvement in testing new technologies or software releases.
* Collaborate with IT staff to learn and support system operations.
Knowledge, Skills, and Abilities:
* Ability to meet deadlines and manage multiple tasks.
* Good interpersonal skills.
* Excellent verbal and written communication skills.
* Accuracy and attention to detail.
* Strong organizational and time management skills.
* Excellent problem-solving, analytical and evaluative skills.
* Must work well in a team environment.
* Self-motivated / self-managing.
* Ivanti Service Desk experience a plus.
* Microsoft Office365 Administration is a plus.
* Working knowledge and experience with TCP/IP preferred.
* Proficiency with Microsoft Office suite preferred.
* Windows & Active Directory Administration preferred.
* Network Administration experience preferred.
* Preferred experience with Adobe and Visio.
* Provide excellent customer service.
* Positive attitude.
Other:
* Represent the company in a professional manner at all times ensuring quality customer service.
* Abide by all policies, rules, and regulations of the company.
* Support corporate programs, goals, and initiatives of the company.
* Work outside standard business hours as needed, to include weekly on-call rotation as needed.
* Moderate travel for initial training period (10%). After training, some travel, as required.
* Preferred location is RelaDyne Headquarters; however, the job can be virtual with some travel, so relocation is not a requirement.
At RelaDyne, you'll find more than just a job-you'll discover a career with a company that values people, teamwork, and growth.
Apply today and join the team driving the future of reliability.
Know Your Rights: Workplace Discrimination is Illegal - (click for more information)
Equal Opportunity Employer/Disability/Veterans
RelaDyne, and its affiliates, is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ethnicity, sex, age, gender identity, sexual orientation or identity, genetic information, status as a protected veteran, status as a qualified individual with disability, or any other protected class status.
ML Engineer - Computer Vision (Remote Position)
Remote
Entefy's vision is simplifying how people interact digitally. To make it happen, we're seeking computer vision-aries. Our hyper-talented Product team is seeking a Machine Learning and AI expert with the skills to redefine how computers make sense of the visual world.
In this role you will utilize the latest techniques in artificial intelligence and computer vision, working on confidential projects that will impact Entefy's suite of products. This is highly challenging work that will engage your deep understanding of algorithms to build never-before-seen machine intelligence.
Skills and Experience:Not everyone takes the time to achieve excellence. Not everyone has the drive for one more try. Entefy is searching for the best because we're building first-of-its-kind AI communication technology to make the world the best place it can be. If you're creatively analytical, insatiably curious, fearless in tackling big problems, and can demonstrate excellence in computer vision, then you've earned yourself an interview with our team.Requirements:
Solid fundamentals in mathematics, statistics, and machine learning theory
Minimum 3 years of commercial experience (or equivalent) in computer vision
Demonstrable proficiency in at least one applicable programming language such as Python, C, C++, Java
Proficient knowledge of and experience with image classification, segmentation, or captioning
Proficiency in image/video processing and computer vision tools such as PIL/Pillow, GraphicsMagick, FFmpeg, OpenCV, SimpleCV, etc.
Proficiency in machine learning tools such as TensorFlow, Keras, Caffe, Theano, MLLib, Torch, etc.
Other Qualifications
Experience with modern deep learning techniques in CV including convolutional networks, residual networks, attentional models, etc.
Strong written and verbal communication skills
Advanced degree in Computer Science, Machine Learning, Mathematics, Statistics, Physics, or Computational Linguistics
Experience with parallel computing technologies such as OpenMP, CUDA, OpenACC, MPI
Experience with big data and distributed computing technologies such as Hadoop, MapReduce, Spark, Storm, etc.
Demonstrable proficiency in more than one applicable programming languages is a plus
Visit ************** and **************/blog
Auto-ApplyAccepting Applications for Future Opportunities - Renewals Specialist
Somerville, MA jobs
At SmartBear, we deliver the complete visibility developers need to make each release better than the last. Our award-winning and industry-favorite tools-TestComplete, Swagger, Cucumber, ReadyAPI, and Zephyr-are trusted by over 16 million developers, testers, and software engineers at 32,000+ organizations, including world-renowned innovators like Adobe, JetBlue, FedEx, and Microsoft.
As a Renewals Specialist you will be building and developing enduring relationships with SmartBear customers, acting as their trusted advisor and understanding their unique business challenges. SmartBear is hiring top sales talent for Renewal Sales due to massive market demand as we are in the midst of unprecedented growth and global expansion. The SmartBear Renewals Specialist will nurture the customer relationship and act as a sales enabler to drive retention and customer loyalty for SmartBear products.
Responsibilities
Strategically engage with customers to align customer goals with our solutions. Ensure account retention, development and growth of lifetime customer value
Drive customer use and adoption of software to ensure maximum license utilization by facilitating successful onboarding and adoption of software leading to retention, upsell and cross sell opportunities
Expand and grow customer accounts by identifying customer needs and educating and selling additional products in our software portfolio
Monitor and report customers' product experiences and provide consultation and recommendations to improve performance and success
Requirements:
1-2 years of experience in a customer facing role
Bachelor's degree or equivalent experience
Sales, account management or customer success experience, especially in software, a plus
Strong customer-focus and service orientate
Excellent interpersonal skills and ability to build trusted relationships with individuals at all levels of an organization
Ability to consult with customers' remotely or onsite (if needed) at the business operation and technical levels
Ability to accomplish results working through others
Hands on, individual contributor and collaborative team player
Excellent written and oral communication skills, including presentation skills
Strong analytical and problem-solving abilities
Why you should join the SmartBear crew
You can grow your career at every level.
We invest in your success as well as the spaces where our teams come together to work, collaborate, and have fun.
We love celebrating our SmartBears; we even encourage our crew to take their birthdays off .
We are guided by a People and Culture organization - an important distinction for us. We think about our team holistically - the whole person.
We celebrate our differences in experiences, viewpoints, and identities because we know it leads to better outcomes.
Did you know
Our main goal at SmartBear is to make our technology-driven world a better place.
SmartBear is committed to ethical corporate practices and social responsibility, promoting good in all the communities we serve.
SmartBear is headquartered in Somerville, MA with offices across the world including Galway Ireland, Bath, UK, Wroclow, Poland and Bangalore, India.
We've won major industry (product and company) awards including B2B Innovators Award, Content Marketing Association, IntellyX Digital Innovator and BuiltIn Best Places to Work
SmartBear is an equal employment opportunity employer and encourages success based on our individual merits and abilities without regard to race, color, religion, gender, national origin, ancestry, mental or physical disability, marital status, military or veteran status, citizenship status, age, sexual orientation, gender identity or expression, genetic information, medical condition, sex, sex stereotyping, pregnancy (which includes pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), or any other legally protected status.
#LI-ES1
#LI-ONSITE
At SmartBear, we believe transparency in pay is part of how we build trust-with our employees, candidates, and community. Our compensation philosophy is grounded in market competitiveness, internal equity, and rewarding impact.
We encourage candidates to view compensation as part of their total rewards experience at SmartBear. This includes performance-based bonuses for eligible roles, a generous benefits package that supports employees' health and well-being, and promotes work-life balance through flexible time off and hybrid work options. You can build your career at SmartBear through professional development opportunities, and an inclusive, collaborative culture where everyone can thrive.
Your SmartBear total rewards compensation package includes base salary and may also include a commission. The Annual Cash Compensation (Base + On-Target Commission) range for this role is listed below. Actual compensation is determined based on several factors, including relevant experience, skills, internal equity, and geographic location.
Estimated Annual Cash Compensation (Base + On-Target Commission): $80,000-$85,000 USD
Auto-ApplyInformation Technology Intern, application via RippleMatch
Boston, MA jobs
This role is with RippleMatch's partner companies. RippleMatch partners with hundreds of companies looking to hire top talent.
About RippleMatch
RippleMatch is your AI-powered job matchmaker. Our platform brings opportunities directly to you by matching you with top employers and jobs you are qualified for. Tell us about your strengths and goals - we'll get you interviews! Leading employers leverage RippleMatch to build high-performing teams and Gen Z job seekers across the country trust RippleMatch to launch and grow their careers.
Requirements for the role:
Currently pursuing a Bachelor's or Master's degree in Information Technology, Computer Science, Information Systems, or a related field.
Basic understanding of IT infrastructure components (servers, networking, and storage), software applications, and security protocols.
Familiarity with operating systems such as Windows, mac OS, and Linux.
Ability to assist with troubleshooting, software installation, and system maintenance.
Strong analytical and problem-solving skills, capable of addressing technical issues.
Good organizational and project management skills, with the ability to manage multiple tasks and contribute effectively to team projects.
Effective communication and interpersonal skills, essential for providing user support and working collaboratively within IT teams.
Eagerness to learn new technologies and IT support techniques.
Proactive approach to learning and applying information technology solutions.
Auto-ApplyInformation Technology Intern, application via RippleMatch
Chicago, IL jobs
This role is with RippleMatch's partner companies. RippleMatch partners with hundreds of companies looking to hire top talent.
About RippleMatch
RippleMatch is your AI-powered job matchmaker. Our platform brings opportunities directly to you by matching you with top employers and jobs you are qualified for. Tell us about your strengths and goals - we'll get you interviews! Leading employers leverage RippleMatch to build high-performing teams and Gen Z job seekers across the country trust RippleMatch to launch and grow their careers.
Requirements for the role:
Currently pursuing a Bachelor's or Master's degree in Information Technology, Computer Science, Information Systems, or a related field.
Basic understanding of IT infrastructure components (servers, networking, and storage), software applications, and security protocols.
Familiarity with operating systems such as Windows, mac OS, and Linux.
Ability to assist with troubleshooting, software installation, and system maintenance.
Strong analytical and problem-solving skills, capable of addressing technical issues.
Good organizational and project management skills, with the ability to manage multiple tasks and contribute effectively to team projects.
Effective communication and interpersonal skills, essential for providing user support and working collaboratively within IT teams.
Eagerness to learn new technologies and IT support techniques.
Proactive approach to learning and applying information technology solutions.
Auto-ApplyComputer Engineer II
Billerica, MA jobs
Boston Materials produces advanced materials with enhanced energy transfer properties using its patented Z-axis Carbon Fiber technology. The Company's products solve critical performance bottlenecks in applications spanning thermal, electrical, and structural use cases. Its breakthrough Liquid Metal ZRT thermal interface material is designed for the most demanding AI Infrastructure. Boston Materials is committed to expanding high-volume manufacturing in the United States. For more information, visit ****************************
ABOUT THE OPPORTUNITYNot often in one's career do we get the chance to-
Get close to the mission. Getting a real sense of what the business does and how our work directly affects the outcome. Where everyone is involved with the company's success. No layers, no silos, no bureaucracy. Just the opportunity to make the greatest impact with the most responsibility. Move faster. Adapting to changes in the market at record speed. No multi-layer signoffs and approvals. Instead, the latitude needed to get a new idea, product, or process off the ground quickly. Where we can experiment and test new ideas- and are encouraged to do so. We create solutions to problems that our customers truly care about, and we understand that customers won't wait for us to figure them out. Branch beyond the role. We're not defined by past experiences or confined by our current job description. Every day offers opportunities to have influence and be challenged with new projects and tasks. Working shoulder-to-shoulder with some of the top talent in the industry, we're able to showcase our talents, expand our knowledge, develop new skills, and take ownership and act. All while contributing to the overall success of the organization. Create critical solutions. Join us to solve the most critical challenges facing the Advanced Semiconductor, AI Infrastructure, and Advanced Materials industries. Opportunity knocks at Boston Materials. Will you answer the call?
Your Role
We are actively seeking a computer engineer to work hands-on with advanced hardware systems such as GPUs, AI accelerators, and thermal test vehicles. This role will lead the testing and evaluation of thermal interface materials (TIMs), the core product line at Boston Materials. Typical activities include tearing down/modifying computer hardware, writing software (Python, CUDA, etc.) to control/interface with high-powered chips, and interpreting and processing data streams (primarily thermal) from PC cards, servers, and specialized hardware. You will play a large role in the assembly, operation, data collection, and overall system optimization for thermal stress tests. Your Responsibilities
Teardown and modifications of electronics such as computers, laptops, GPU cards, AI accelerators, and thermal test vehicles.
Hands-on work with mechanical assemblies, wiring, material testing, usage of general power tools.
Conduct experiments and tests (such as overclocking and stress testing) on thermal interface materials to evaluate their performance and properties.
Optimize data collection, processing, and analysis from testing equipment.
Automate data collection wherever possible.
Influence design and fabricate tooling/fixtures, incorporating CAD, 3D printing, milling/CNC, and waterjetting.
Collaborate with cross-functional teams to improve material performance and manufacturing processes.
Participate in design reviews and provide feedback on engineering designs.
Help maintain laboratory equipment and ensure a safe working environment.
Document all work according to company protocols and industry standards.
Stay updated on the latest advancements in computer technology and thermal management.
Your Skills and Expertise
Experience with computer building, CPU/GPU hardware, or modifications of electronic assemblies.
General coding proficiency (primarily Python). Experience with GPU coding or server-specific protocol is a plus.
Proficiency in Linux and ARM platforms.
Familiarity with thermal interface materials and their applications.
Experience with laboratory testing and data analysis is a plus.
Strong analytical and problem-solving skills.
Excellent written and verbal communication skills.
Ability to work independently and as part of a team.
Good organizational skills and attention to detail.
Knowledge of materials science and engineering principles.
Summary of Benefits
Health, Vision & Dental - Boston Materials pays 75% of Health, Vision and Dental Care coverage for employee and dependents
401(k) plan
4 weeks of supplemental Paid Parental and Family Leave
Unlimited Paid Time Off
Holidays: 14 days/year
Boston Materials is an EOE and at the forefront of materials innovation, the key to which is diverse teams with unique backgrounds and experiences. We are committed to employing a diverse workforce with equal employment opportunities regardless of race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, marital status, veteran status, or disability.
Applicants must be currently authorized to work in the US on a full-time basis.
Auto-ApplyComputer Engineer II
Billerica, MA jobs
Boston Materials produces advanced materials with enhanced energy transfer properties using its patented Z-axis Carbon Fiber technology. The Company's products solve critical performance bottlenecks in applications spanning thermal, electrical, and structural use cases. Its breakthrough Liquid Metal ZRT thermal interface material is designed for the most demanding AI Infrastructure. Boston Materials is committed to expanding high-volume manufacturing in the United States. For more information, visit ****************************
ABOUT THE OPPORTUNITYNot often in one's career do we get the chance to-
Get close to the mission. Getting a real sense of what the business does and how our work directly affects the outcome. Where everyone is involved with the company's success. No layers, no silos, no bureaucracy. Just the opportunity to make the greatest impact with the most responsibility. Move faster. Adapting to changes in the market at record speed. No multi-layer signoffs and approvals. Instead, the latitude needed to get a new idea, product, or process off the ground quickly. Where we can experiment and test new ideas- and are encouraged to do so. We create solutions to problems that our customers truly care about, and we understand that customers won't wait for us to figure them out. Branch beyond the role. We're not defined by past experiences or confined by our current job description. Every day offers opportunities to have influence and be challenged with new projects and tasks. Working shoulder-to-shoulder with some of the top talent in the industry, we're able to showcase our talents, expand our knowledge, develop new skills, and take ownership and act. All while contributing to the overall success of the organization. Create critical solutions. Join us to solve the most critical challenges facing the Advanced Semiconductor, AI Infrastructure, and Advanced Materials industries. Opportunity knocks at Boston Materials. Will you answer the call?
Your Role
We are actively seeking a computer engineer to work hands-on with advanced hardware systems such as GPUs, AI accelerators, and thermal test vehicles. This role will lead the testing and evaluation of thermal interface materials (TIMs), the core product line at Boston Materials. Typical activities include tearing down/modifying computer hardware, writing software (Python, CUDA, etc.) to control/interface with high-powered chips, and interpreting and processing data streams (primarily thermal) from PC cards, servers, and specialized hardware. You will play a large role in the assembly, operation, data collection, and overall system optimization for thermal stress tests. Your Responsibilities
Teardown and modifications of electronics such as computers, laptops, GPU cards, AI accelerators, and thermal test vehicles.
Hands-on work with mechanical assemblies, wiring, material testing, usage of general power tools.
Conduct experiments and tests (such as overclocking and stress testing) on thermal interface materials to evaluate their performance and properties.
Optimize data collection, processing, and analysis from testing equipment.
Automate data collection wherever possible.
Influence design and fabricate tooling/fixtures, incorporating CAD, 3D printing, milling/CNC, and waterjetting.
Collaborate with cross-functional teams to improve material performance and manufacturing processes.
Participate in design reviews and provide feedback on engineering designs.
Help maintain laboratory equipment and ensure a safe working environment.
Document all work according to company protocols and industry standards.
Stay updated on the latest advancements in computer technology and thermal management.
Your Skills and Expertise
Experience with computer building, CPU/GPU hardware, or modifications of electronic assemblies.
General coding proficiency (primarily Python). Experience with GPU coding or server-specific protocol is a plus.
Proficiency in Linux and ARM platforms.
Familiarity with thermal interface materials and their applications.
Experience with laboratory testing and data analysis is a plus.
Strong analytical and problem-solving skills.
Excellent written and verbal communication skills.
Ability to work independently and as part of a team.
Good organizational skills and attention to detail.
Knowledge of materials science and engineering principles.
Summary of Benefits
Health, Vision & Dental - Boston Materials pays 75% of Health, Vision and Dental Care coverage for employee and dependents
401(k) plan
4 weeks of supplemental Paid Parental and Family Leave
Unlimited Paid Time Off
Holidays: 14 days/year
Boston Materials is an EOE and at the forefront of materials innovation, the key to which is diverse teams with unique backgrounds and experiences. We are committed to employing a diverse workforce with equal employment opportunities regardless of race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, marital status, veteran status, or disability.
Applicants must be currently authorized to work in the US on a full-time basis.
PwC - Japanese Business Network (JBN) - 2026 and 2027 Internships, application via RippleMatch
Chicago, IL jobs
This role is with PwC. PwC uses RippleMatch to find top talent.
Apply Now
Submit your application directly through PwC using the link below. Applying to your school/university site will not count as an official application!
Application Deadline
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Auto-ApplySupport Specialist - Sports Science
Hardware specialist job at Hudl
At Hudl, we build great teams. We hire the best of the best to ensure you're working with people you can constantly learn from. You're trusted to get your work done your way while testing the limits of what's possible and what's next. We work hard to provide a culture where everyone feels supported, and our employees feel it-their votes helped us become one of Newsweek's Top 100 Global Most Loved Workplaces.
We think of ourselves as the team behind the team, supporting the lifelong impact sports can have: the lessons in teamwork and dedication; the influence of inspiring coaches; and the opportunities to reach new heights. That's why we help teams from all over the world see their game differently. Our products make it easier for coaches and athletes at any level to capture video, analyze data, share highlights and more.
Ready to join us?
Your Role
We're looking for a Sports Scientist Support Specialist to work directly with users, handling complex customer issues related to human performance.
This role focuses on:
* Monitoring internal and external load variables. You'll utilize a combination of software and hardware within the WIMU advanced athlete monitoring ecosystem.
* Improving product knowledge. You'll be a key member in helping us increase our customers' knowledge throughout our Latin America region, most specifically within Mexico (i.e., high performing universities, national governing bodies and professional sports organizations).
For this role, we're currently considering candidates who live within a commuting distance of our coworking space in Mexico City (Colonia Juárez)
Must-Haves
* Academically qualified. You hold a higher education academic background in exercise, sports science or related fields.
* A field expert. You have a strong understanding of applied sport science in high-performance analysis, particularly in physical conditioning and wearable technologies.
* Adaptable. You're comfortable working within quick deadlines and when needed, including some weekends. You're available to travel as necessary.
* Communication skills. You confidently explain solutions with clarity and a human touch, ensuring technical issues are resolved or escalated when necessary.
* Multilingual. You speak Spanish and English fluently. (Any other languages are a plus.)
Nice-to-Haves
* Certifications. Possessing CPSS, CSCS or an equivalent certification would be a strong plus.
* A problem solver. You're skilled in troubleshooting software and hardware issues, running diagnostics and providing effective resolutions.
* A tactful teacher. You can lead training plans and create educational content, including workshops and webinars, with a strong pedagogical approach that ensures a clear and effective knowledge transfer.
* Sporting experience. If you've worked with elite sports teams, especially in analyzing athlete performance data, that knowledge would serve you well in this role.
* Customer-focused. You bring prior experience in customer support.
Our Role
* Champion work-life harmony. We'll give you the flexibility you need in your work life (e.g., flexible vacation time, company-wide holidays and timeout (meeting-free) days, remote work options and more) so you can enjoy your personal life too.
* Guarantee autonomy. We have an open, honest culture and we trust our people from day one. Your team will support you, but you'll own your work and have the agency to try new ideas.
* Encourage career growth. We're lifelong learners who encourage professional development. We'll give you tons of resources and opportunities to keep growing.
* Provide an environment to help you succeed. We've invested in our offices, designing incredible spaces with our employees in mind. But whether you're at the office or working remotely, we'll provide you the tech stack and hardware to do your best work.
* Support your mental and physical health. We care about our employees' wellbeing. Our Employee Assistance Program, employee resource groups and fitness partner Peerfit have you covered.
* Cover your medical insurance. We have multiple plans to pick from to ensure you'll have the coverage you (and your dependents) want, including vision, dental, fertility healthcare and family forming benefits.
* Contribute to your 401(K). Yep, that's free money. We'll match up to 4% of your own contribution.
Compensation
Inclusion at Hudl
Hudl is an equal opportunity employer. Through our actions, behaviors and attitude, we'll create an environment where everyone, no matter their differences, feels like they belong.
We offer resources to ensure our employees feel safe bringing their authentic selves to work, including employee resource groups and communities. But we recognize there's ongoing work to be done, which is why we track our efforts and commitments in annual inclusion reports.
We also know imposter syndrome is real and the confidence gap can get in the way of meeting spectacular candidates. Please don't hesitate to apply-we'd love to hear from you.
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