Thumbtack helps millions of people confidently care for their homes.
Thumbtack is the one app you need to take care of and improve your home - from personalized guidance to AI tools and a best-in-class hiring experience. Every day in every county of the U.S., people turn to Thumbtack to complete urgent repairs, seasonal maintenance and bigger improvements. We help homeowners know which projects to do, when to do them and who to hire from our growing community of 300,000 local service businesses. If making an impact inspires you, join us. Imagine what we'll build together.
About the Success Operations Team
Success Operations shapes how Thumbtack's Success organization runs. We design the strategies, programs, and processes that help pros and customers realize value quickly and predictably. Our team partners across Sales, Success, Service, Partnerships, Product, Data Science, and Finance to create clarity, alignment, and an operating rhythm that keeps the marketplace healthy.
We focus on building reliable processes, defining clear success metrics, generating insights that guide decisions, and driving the cross functional execution needed to improve marketplace outcomes. Our work ensures the Success organization operates consistently, scales effectively, and delivers meaningful impact for both sides of the marketplace.
About the Role
We are looking for a Manager of Success Operations to serve as both a strategic partner and operational builder for our Success organization. In this role, you will translate ambitious marketplace goals into rigorous execution. You won't just manage tools; you will own the business logic and infrastructure that powers our growth, specifically headcount forecasting, tech stack optimization, and deploying AI automation to scale fulfillment workflows. You will lead a team of operators and analysts to bridge the gap between product capabilities and customer needs, ensuring our staffing models and processes drive measurable retention and revenue outcomes.
What you'll do
Develop the operational strategy that enables our Customer and Pro Success teams to maximize their impact on revenue, activation, and retention.
Own headcount and capacity forecasting models, translating complex supply and demand signals into precise staffing plans and budget requirements for Finance and Leadership.
Deploy AI automation and optimize the tech stack to reduce manual friction, increase agent efficiency, and scale high-touch interventions like Early Pro Onboarding.
Drive cross-functional execution by partnering with Product, Product ops, Sales, Service to improve pro retention and ROI.
Design, Optimize and scale manual fulfillment workflows for emerging partnerships, serving as the bridge between sales commitments and product readiness.
Establish the business review cadence, transforming raw data into clear executive narratives and actionable directives for frontline managers.
Lead and up-level a high-performing team of operators and analysts, coaching them to translate marketplace mechanics into rigorous execution and P&L ownership.
In order to be successful, you must bring
7+ years in Customer Success Ops, Marketplace Ops, Revenue Ops, BizOps, or similar operational roles.
Experience working in a marketplace, gig economy platform, or fast moving consumer or SMB facing ecosystem.
Strong executive presence with proven ability to influence C-level stakeholders, drive strategic decision-making, and translate business vision into executable program strategies.
Experience building and managing tools and workflows across Salesforce, Gainsight, Looker, or internal systems.
Demonstrated success leading operators or analysts who work across product and GTM.
Ability to translate marketplace level problems into clear frameworks and actionable plans.
Strong analytical background; SQL proficiency preferred.
Expected salary ranges
For candidates living in San Francisco / Bay Area, San Jose, New York City, or Seattle metros, the expected salary range for the role is currently $153,000.00 - $198,000.00.
For candidates living in Austin, TX or Washington DC metros or in California, Massachusetts, New Jersey, or Washington states, the expected salary range for the role is currently $137,700.00 - $178,200.00.
For candidates living in all other US locations, the expected salary range for this role is currently $130,100.00 - $168,300.00.
Actual offered salaries will vary and will be based on various factors, such as calibrated job level, qualifications, skills, competencies, and proficiency for the role.
#LI-Remote
Thumbtack embraces diversity. We are proud to be an equal opportunity workplace and do not discriminate on the basis of sex, race, color, age, pregnancy, sexual orientation, gender identity or expression, religion, national origin, ancestry, citizenship, marital status, military or veteran status, genetic information, disability status, or any other characteristic protected by federal, provincial, state, or local law. We also will consider for employment qualified applicants with arrest and conviction records, consistent with applicable law.
Thumbtack is committed to working with and providing reasonable accommodation to individuals with disabilities. If you would like to request a reasonable accommodation for a medical condition or disability during any part of the application process, please contact: ***************************.
If you are a California resident, please review information regarding your rights under California privacy laws contained in Thumbtack's Privacy policy available at ***********************************
We put as much craftsmanship into candidate safety as we do into the hiring experience itself. While scammers may try to impersonate our team, we'll never ask you for money, banking info, or SSNs during hiring. Check out our blueprint on how to spot the fakes.
$153k-198k yearly Auto-Apply 1d ago
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Staff Data Scientist, Marketing
Thumbtack 3.9
Remote job
Thumbtack helps millions of people confidently care for their homes.
Thumbtack is the one app you need to take care of and improve your home - from personalized guidance to AI tools and a best-in-class hiring experience. Every day in every county of the U.S., people turn to Thumbtack to complete urgent repairs, seasonal maintenance and bigger improvements. We help homeowners know which projects to do, when to do them and who to hire from our growing community of 300,000 local service businesses. If making an impact inspires you, join us. Imagine what we'll build together.
About the Data Science Team
The Data Science team empowers Thumbtack to use data to guide business decisions. We collaborate with partners across the company to solve the most analytically challenging problems -- everything from informing how we set prices across almost a thousand local services categories, to evaluating the impact of a new business model on company performance, to identifying early predictors of high-quality customers. We are a tight-knit, intellectually curious team that is committed to improving Thumbtack and improving each other.
About the Role
At Thumbtack, Data Scientists are trusted to combine rigorous thinking, technical expertise, and business context to accelerate smarter decisions and better products. Our Marketing Data Science team powers a data-driven growth engine-blending advanced analytics, innovative technology, and creative problem-solving to bring users to Thumbtack and keep them engaged.
As a Staff Marketing Data Scientist, you will serve as one of the most senior members of the team, setting the bar for technical innovation and strategic impact. Your mission will be to advance our channel measurement capabilities and to design scalable methodologies, frameworks, and tools that empower the Marketing and Data Science teams to operate with speed, rigor, and confidence.
What you'll do
Lead the development and advancement of measurement methodologies that push the boundaries of what's possible in evaluating marketing effectiveness. You'll explore innovative approaches grounded in data science and modern analytical methods.
Drive the creation of frameworks, tools, and processes that make measurement more systematic and scalable across a variety of channels.
Evolve and strengthen existing modeling approaches to deliver insights that are both robust and actionable.
Iterate on measurement approaches to marketing problems like channel incrementality, bolstering a robust approach to maximizing return on ad spend
Collaborate with cross-functional partners to connect measurement learnings with business strategy and growth.
Serve as a technical leader-mentoring others, elevating analytical standards, and shaping the long-term direction of measurement at Thumbtack.
Identify and pursue new opportunities where advanced analytics or fresh methodologies can unlock impact.
In order to be successful, you must bring
4+ years of experience in data science, analytics or economics
Bachelor's, Master's, or Doctoral degree in a technical area such as: Statistics, Engineering, Analytics, Math, Computer Science,Economics
Minimum of 0-5 years of experience in industry, consulting, government or academic research. Applicants with considerably more experience, including mid-career, are also strongly encouraged to apply.
Proficiency with analytical tools like Python and SQL
Ability to work in a fast moving business environment.
Strong communication skills and ability to build strong relationships cross-functionally and with leadership and get buy-in on a data-driven perspective
Expected salary ranges
For candidates living in San Francisco / Bay Area, San Jose, New York City, or Seattle metros, the expected salary range for the role is currently $223,100 - $288,800.
For candidates living in Austin, TX or Washington DC metros or in California, Massachusetts, New Jersey, or Washington states, the expected salary range for the role is currently $200,900 - $259,900.
For candidates living in all other US locations, the expected salary range for this role is currently $189,600 - $245,400.
Actual offered salaries will vary and will be based on various factors, such as calibrated job level, qualifications, skills, competencies, and proficiency for the role.
#LI-Remote
Thumbtack embraces diversity. We are proud to be an equal opportunity workplace and do not discriminate on the basis of sex, race, color, age, pregnancy, sexual orientation, gender identity or expression, religion, national origin, ancestry, citizenship, marital status, military or veteran status, genetic information, disability status, or any other characteristic protected by federal, provincial, state, or local law. We also will consider for employment qualified applicants with arrest and conviction records, consistent with applicable law.
Thumbtack is committed to working with and providing reasonable accommodation to individuals with disabilities. If you would like to request a reasonable accommodation for a medical condition or disability during any part of the application process, please contact: ***************************.
If you are a California resident, please review information regarding your rights under California privacy laws contained in Thumbtack's Privacy policy available at ***********************************
We put as much craftsmanship into candidate safety as we do into the hiring experience itself. While scammers may try to impersonate our team, we'll never ask you for money, banking info, or SSNs during hiring. Check out our blueprint on how to spot the fakes.
$223.1k-288.8k yearly Auto-Apply 34d ago
Intake Specialist
Vital Connect 4.6
Remote or California job
Purpose
The Intake Financial Clearance Specialist role belongs to the Revenue Cycle team and is responsible for coordinating all financial clearance activities by navigating all pre-registration (to include acquiring or validating patient demographic, insurance, and other required elements along with insurance verification activities), obtaining referral authorization, or precertification number(s). The role ensures timely access to care while maximizing reimbursement. This role requires adherence to quality assurance guidelines as well as established productivity standards to support the work unit's performance expectations. This position reports to the Intake Financial Clearance Manager and requires interaction and collaboration with important stakeholders in the financial clearance process including but not limited to insurance company representatives, patients, physicians, and practice staff.
**This is a fully remote role**
Responsibilities
Monitors accounts routed to registration, referral and prior authorization work queues and clears work queues by obtaining all necessary patient and/or payer-specific financial clearance elements in accordance with established management guidelines.
Maintains knowledge of and complies with insurance companies' requirements for obtaining prior authorizations/referrals and completes other activities to facilitate all aspects of financial clearance.
Acts as subject matter experts in navigating payer policies to get the appropriate approvals (authorizations, pre-certs, referrals, for example) for the ordered services to proceed. The Intake Financial Clearance Specialist is an important part of the larger patient care team and helps clinicians understand what payer requirements are necessary for the widest possible patient access to services.
Supports staff at all levels for hands-on help understanding and navigating financial clearance issues.
Uses appropriate strategies to underscore the most efficient process to obtaining insurance verification, authorizations, and referrals, including online databases, electronic correspondence, faxes, and phone calls.
Obtains and clearly documents all referral/prior authorizations for scheduled services
Works collaboratively with primary care practices, specialty practices, referring physicians, primary care physicians, insurance carriers, patients, and any other parties to ensure that required managed care referrals and prior authorizations are obtained and appropriately recorded in the relevant systems.
When it is determined that a valid referral does not exist, utilize computer-based tools, or contact the appropriate party to obtain/generate referral/authorization and related information. Record the referral/authorization in the practice management system.
Contact physicians to obtain referral/authorization numbers.
Perform follow-up activities indicated by relevant management reports.
Collaborates with patients, providers, and departments to obtain all necessary information and payer permissions prior to patients' scheduled services.
Communicates with patients, providers, and other departments such as Utilization Review to resolve any issues or problems with obtaining required referral/prior authorizations.
Work collaboratively with the practices to resolve registration, insurance verification, referral, or authorization issue to the extent that these unresolved issues impact the ability to obtain a referral/authorization.
Escalates accounts that have been denied or will not be financially cleared as outlined by department policy
Accept registration updates from various intake points, including but not limited to those received via paper forms, internet registration forms, telephones located in practices and direct calls from patients.
Ensure that all updated demographic and insurance information is accurately recorded in the appropriate registration systems for primary, secondary, and tertiary insurances.
Review all registration and insurance information in systems and reconcile with information available from insurance carriers. For any insurance updates, utilize any available resources to validate the updated insurance information, insurance plan eligibility, primary care physician, subscriber information, employer information and appointment/visit information. Contact patients as necessary if clarifications or other follow-up is required, and at all times maintain sensitivity and a clear customer friendly approach.
For self-pay patients or patients with unresolved insurance, and for financial counseling, refer patients Patient Financial Counseling.
Maintains confidentiality of patient's financial and medical records; adheres to the State and Federal laws regulating collection in healthcare; adheres to enterprise and other regulatory confidentiality policies; and advises management of any potential compliance issues immediately.
Demonstrates knowledge & skills necessary to provide level of customer experience as aligned with BMC management expectations.
Demonstrates the ability to recognize situations that require escalation to the Supervisor.
Establishes relationships and effectively collaborates with revenue cycle staff to support continuous improvement aligned with management expectations as outlined.
Takes opportunity to know and learn other roles and processes and works together to assist with process improvement initiatives as directed.
Consistently meets productivity and quality expectations to align performance with assigned roles and responsibilities.
Handle telephone calls in a timely fashion, following applicable scripting and customer service standards. Appropriately manage all calls by either working with the customer or referring the call to the appropriate party.
Communicate with all internal and external customers effectively and courteously.
Maintain patient confidentiality, including but not limited to, compliance with HIPAA.
Perform other related duties as assigned or required.
Requirements
Qualifications
High School Diploma or GED required, Associates degree or higher preferred.
1-3 years patient registration and/or Insurance experience desirable. At least one year of experience must be in a customer service role
General knowledge of healthcare terminology and CPT-ICD10 codes.
Complete understanding of insurance is required.
Demonstrated customer service skills, including the ability to use appropriate judgment, independent thinking and creativity when resolving customer issues.
Exceptional interpersonal skills, including the ability to establish and maintain effective relationships with patients, physicians, management, staff, and other customers.
Able to communicate effectively in writing.
Requires excellent verbal communication skills, and the ability to work in a complex environment with varying points of view.
Must be comfortable with ambiguity, exhibit good decision making and judgment capabilities, attention to detail.
Must be able to maintain strict confidentiality of all personal/health sensitive information.
Ability to effectively handle challenging situations and to balance multiple priorities.
Basic computer proficiency inclusive of ability to access, enter and interpret computerized data/information including proficiency in Microsoft Suite applications, specifically Excel, Word, Outlook and Zoom.
Displays a thorough knowledge of various sections within the work unit to provide assistance and back-up coverage as directed.
Displays a deep understanding of Revenue Cycle processes and applies knowledge to meet and maintain productivity standards as outlined by Management
Salary & Benefits
The estimated hiring salary range for this position is $22/hr - $24/hr. * The actual salary will be based on a variety of job-related factors, including geography, skills, education and experience. The range is a good faith estimate and may be modified in the future. This role is also eligible for a range of benefits including medical, dental and 401K retirement plan.
$22-24 hourly 60d+ ago
Sr. Manager, Business Development & Partnerships
Thumbtack 3.9
Remote job
Thumbtack helps millions of people confidently care for their homes.
Thumbtack is the one app you need to take care of and improve your home - from personalized guidance to AI tools and a best-in-class hiring experience. Every day in every county of the U.S., people turn to Thumbtack to complete urgent repairs, seasonal maintenance and bigger improvements. We help homeowners know which projects to do, when to do them and who to hire from our growing community of 300,000 local service businesses. If making an impact inspires you, join us. Imagine what we'll build together.
About the Partnerships Team
The Partnerships team plays a key role in driving Thumbtack's growth strategy. We build and scale high-impact B2B partnerships that expand our customer base and create new revenue opportunities. Operating at the intersection of business development, product innovation, and go-to-market execution, the team collaborates closely with Commercial Strategy, Product, Engineering, Marketing, Operations, and Finance to design and deliver scalable, partner-driven experiences that fuel demand for Thumbtack.
About the Role
We're looking for a strategic, people-focused leader to grow and lead Thumbtack's Business Development organization. In this role, you'll own the strategy and execution for our Demand Partnerships team, building relationships with leading platforms across Content, Retail, HOA, Property Management, and other key verticals. Your goal: bring new users to Thumbtack and unlock new revenue opportunities through high-impact partnerships.
You'll manage and develop a team of Business Development Representatives, guiding them to identify, negotiate, and scale partnerships that drive measurable growth. Collaborating closely with teams across the company, you'll shape how partners integrate with Thumbtack to create seamless, scalable experiences that drive success for both our business and our partners.
What you'll do
Lead and develop a high-performing Demand Partnerships team, setting clear goals and coaching them to deliver measurable impact.
Define and execute the strategy for Thumbtack's Demand Partnerships program, driving user acquisition and revenue growth.
Own the full partnership lifecycle - from sourcing and negotiation to activation, optimization, and long-term success.
Build and strengthen relationships with senior partners to create shared value and expand collaboration opportunities.
Launch and scale key partnerships that drive new user growth and incremental revenue across priority verticals.
Collaborate cross-functionally with Commercial Strategy, Product, Engineering, Marketing, Operations, and Finance to evolve integrations, reporting, and go-to-market strategies.
Implement performance frameworks and reporting standards to measure success and continuously improve how we support and grow our partner ecosystem.
In order to be successful, you must bring
7+ years of experience in Partnerships, Business Development, or B2B Sales, including 2+ years in a people-leadership role.
A proven ability to build and scale complex, high-impact partnerships that drive measurable business growth.
A strategic and analytical mindset, with the skill to turn big-picture thinking into clear, actionable plans.
Exceptional leadership and communication skills, with experience developing high-performing teams and influencing senior stakeholders.
Success working cross-functionally with teams like Product, Engineering, Marketing, and Operations to launch and scale initiatives.
Familiarity with publishers, content platforms, retail, or property management partnerships (a plus).
A growth-oriented, builder's mindset - curious, driven, and passionate about creating new opportunities.
Expected salary ranges
For candidates living in San Francisco / Bay Area, San Jose, New York City, or Seattle metros, the expected salary range for the role is currently $194,000 - $237,000
For candidates living in Austin, TX or Washington DC metros or in California, Massachusetts, New Jersey, or Washington states, the expected salary range for the role is currently $174,000 - $213,000
For candidates living in all other US locations, the expected salary range for this role is currently $165,000 - $201,000
Actual offered salaries will vary and will be based on various factors, such as calibrated job level, qualifications, skills, competencies, and proficiency for the role.
#LI-Remote
Thumbtack embraces diversity. We are proud to be an equal opportunity workplace and do not discriminate on the basis of sex, race, color, age, pregnancy, sexual orientation, gender identity or expression, religion, national origin, ancestry, citizenship, marital status, military or veteran status, genetic information, disability status, or any other characteristic protected by federal, provincial, state, or local law. We also will consider for employment qualified applicants with arrest and conviction records, consistent with applicable law.
Thumbtack is committed to working with and providing reasonable accommodation to individuals with disabilities. If you would like to request a reasonable accommodation for a medical condition or disability during any part of the application process, please contact: ***************************.
If you are a California resident, please review information regarding your rights under California privacy laws contained in Thumbtack's Privacy policy available at ***********************************
We put as much craftsmanship into candidate safety as we do into the hiring experience itself. While scammers may try to impersonate our team, we'll never ask you for money, banking info, or SSNs during hiring. Check out our blueprint on how to spot the fakes.
$194k-237k yearly Auto-Apply 9d ago
Senior Product Designer, Ads Platform
Netflix, Inc. 4.4
Remote or Los Gatos, CA job
Netflix is one of the world's leading entertainment services, with over 300 million paid memberships in over 190 countries enjoying TV series, films and games across a wide variety of genres and languages. Members can play, pause and resume watching as much as they want, anytime, anywhere, and can change their plans at any time.
The Role
At Netflix, we aspire to entertain the world and are constantly innovating on how entertainment is imagined, created, and delivered to a global audience. We currently stream content in more than 30 languages in 190 countries, topping over 300 million paid members.
We recently launched a new ad-supported tier to offer our members more choice in how they consume their content. Our new tier allows us to attract new members at a lower price point, while also creating a compelling path for advertisers to reach audiences that are deeply immersed.
To help us deliver this compelling experience, we're looking for a highly ambitious, visionary, and experienced Senior Product Designer who will help enable our global ad tech suite - solidifying Netflix as the premier destination for brands to reach a premium, highly engaged audience. Additionally, you will enable an emerging era of CTV advertising innovation - developing systems that optimize ad performance and engagement.
Your work will also be essential to delivering a delightful, engaging, and highly relevant Ads experience for our Netflix members.
This will be a hybrid role, with a flexible work-from-home schedule. However, onsite attendance will be required as needed by the business - as often as weekly. This role would be best for candidates located in California or in the Pacific time zone, as monthly in-person travel will be required to collaborate with stakeholders and partners in Los Angeles, CA and Los Gatos, CA. That said, we can always make exceptions in location for the right candidate - with flexibility to accommodate candidates at Netflix's New York City hub.
About Our Team
Our Ads Experience Design team designs the experience, technology, workflows, and capabilities that power Netflix's advertising business. We also design the foundational capabilities and technology for the next-generation of Netflix experiences, like Live entertainment.
Our team's primary superpower is the ability to design creatively and collaboratively in highly complex environments - from core services that power Netflix's streaming technology to industry-leading partnership platforms.
You'll be one of the lead designers who crafts the design system and core capabilities that power Netflix's advertising experience. More specifically, you'll be a critical part of one of the most talented and trailblazing advertising design teams in the world.
Why You'll Love Our Team
* We're big on individual responsibility and smart on process.
* Work with stunning, supportive designers on problems that matter.
* Top of market compensation and benefits, flexible time off, and work-life-balance.
* Flexibility to balance work-from-home and in-office work, so long as you're able to be onsite for meaningful moments of collaboration.
* Freedom and flexibility to craft your own design workflow, while harnessing Netflix's world-class design system and tooling.
* Meaningful financial support for further education and professional growth.
* An inclusive environment to help you do your best work and feel genuinely supported.
What You Will Do
* Identify, research, design, and execute business differentiating features for Netflix's advertising suite.
* Lead the design and execution of critical advertising platform functionality for global brands and Netflix operational teams.
* Craft design briefs that provide business, design, and engineering clarity for critical initiatives.
* Influence ads business strategy by developing deep and specialized domain expertise, ensuring our ads platform experience aligns with Netflix's broader business ecosystem.
* Partner with the central Netflix design system team to extend and contribute patterns and components.
* Collaborate with stunning engineers, product managers, data scientists, tech writers, and business teams to develop and iterate upon new concepts and facilitate product execution.
What We're Looking For
* Domain familiarity with advertising technology best practices - you're comfortable with advertising nomenclature, operations, and Live streaming technology.
* A passionate energy for great design and amplifying our team culture.
* 8+ years as a Product Designer (or equivalent experience) in the B2B2C space, leading high-impact initiatives from concept to execution in technical business areas.
* 4+ years as a Product Designer working specifically in advertising or ads adjacent industries.
* A versatile portfolio that showcases deep interaction and problem solving skills, specifically case studies that demonstrate expertise and leadership solving complex business platforms.
* Understanding of complex workflows designed to scale across diverse, global operations teams.
* Excellent verbal and written communication skills that excite stakeholders and articulate a vision.
* Highly organized with meticulous attention to detail (e.g writing documentation to support your design decisions).
Even Better:
* Ad tech domain expertise: you've developed expertise in delivering advertising technology to a global audience.
* Experience working with complex internal systems, data platforms, and highly technical environments (like API platforms).
* Experience leading design strategy for B2B2C advertising ecosystem (e.g. influencing product direction through the lens of experience design).
Inclusion is a Netflix value and we strive to host a meaningful interview experience for all candidates. If you want an accommodation/adjustment for a disability or any other reason during the hiring process, please send a request to your recruiting partner.
We are an equal-opportunity employer and celebrate diversity, recognizing that diversity builds stronger teams. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.
$141k-216k yearly est. 14d ago
Native App Developer (6 Month Contract)
Thumbtack 3.9
Remote job
Thumbtack helps millions of people confidently care for their homes.
Thumbtack is the one app you need to take care of and improve your home - from personalized guidance to AI tools and a best-in-class hiring experience. Every day in every county of the U.S., people turn to Thumbtack to complete urgent repairs, seasonal maintenance and bigger improvements. We help homeowners know which projects to do, when to do them and who to hire from our growing community of 300,000 local service businesses. If making an impact inspires you, join us. Imagine what we'll build together.
About the Lifecycle Marketing Engineering Team
At Thumbtack, we help people confidently care for their homes. Millions of customers use our app to connect with skilled local professionals. Working with our Lifecycle Marketing Engineering team, you'll help us build smarter, more personalized in-app experiences that deepen engagement and drive growth.
The Challenge
Your work will directly support our 2026 strategy to create a cohesive “push-to-app” experience, scaling personalized landing pages, expanding in-app embedded messaging through Iterable, and improving the opt-in experience for push notifications.
What you'll do
Implement In-App Embedded Messaging: Utilize Iterable's
Embedded Messages
SDK across Android and iOS, adding new inline messaging components. Collaborate with Lifecycle Marketing to define interaction patterns and ensure smooth delivery of personalized content.
Enhance Native Landing Page Support: Expand Contentful-based templates for dynamic, personalized experiences. Enable runtime population of personalized assets, including text, imagery, and recommendations while leveraging behavioral and contextual user data.
Improve Push Opt-In Flows: Partner with Lifecycle Marketing and Product Design to implement improved opt-in and re-enablement UX. Create flexible entry points within onboarding and other flows to drive higher push subscription rates.
Collaborate Cross-Functionally: Work closely with backend Martech, and design teams to deliver seamless, performant user experiences. Contribute technical insight to experimentation, testing, and measurement frameworks.
In order to be successful, you must bring
4-6 years of experience developing and maintaining production Android and iOS apps (Kotlin and Swift).
Proven experience integrating third-party SDKs and marketing platforms (e.g., Iterable, Firebase, Braze, Segment).
Experience working with content management systems such as Contentful or equivalent.
Familiarity with mobile experimentation, analytics, and A/B testing tools.
Strong understanding of notification systems, push permissions, and in-app messaging UX.
Comfort collaborating with cross-functional partners in Marketing, Product, and Design.
Excellent debugging, performance optimization, and documentation skills.
Expected salary ranges
Rate: $90-$110 per hour, depending on experience
Benefits: This position is not eligible for Thumbtack benefits
Thumbtack embraces diversity. We are proud to be an equal opportunity workplace and do not discriminate on the basis of sex, race, color, age, pregnancy, sexual orientation, gender identity or expression, religion, national origin, ancestry, citizenship, marital status, military or veteran status, genetic information, disability status, or any other characteristic protected by federal, provincial, state, or local law. We also will consider for employment qualified applicants with arrest and conviction records, consistent with applicable law.
Thumbtack is committed to working with and providing reasonable accommodation to individuals with disabilities. If you would like to request a reasonable accommodation for a medical condition or disability during any part of the application process, please contact: ***************************.
If you are a California resident, please review information regarding your rights under California privacy laws contained in Thumbtack's Privacy policy available at ***********************************
We put as much craftsmanship into candidate safety as we do into the hiring experience itself. While scammers may try to impersonate our team, we'll never ask you for money, banking info, or SSNs during hiring. Check out our blueprint on how to spot the fakes.
$90-110 hourly Auto-Apply 14d ago
Senior Learning & Development Manager
Thumbtack 3.9
Remote job
Thumbtack helps millions of people confidently care for their homes.
Thumbtack is the one app you need to take care of and improve your home - from personalized guidance to AI tools and a best-in-class hiring experience. Every day in every county of the U.S., people turn to Thumbtack to complete urgent repairs, seasonal maintenance and bigger improvements. We help homeowners know which projects to do, when to do them and who to hire from our growing community of 300,000 local service businesses. If making an impact inspires you, join us. Imagine what we'll build together.
About the Talent Team
We bring Recruiting, Learning & Development, and Talent Management together to create a seamless, high-impact journey for every teammate-from first interview to leadership growth. As part of the People org, we design experiences that accelerate performance, deepen capability, and strengthen culture so teams can do their best work. We partner closely with executives and managers to align development with business priorities and measurable outcomes across Thumbtack.
About the Role
You'll own Thumbtack's leadership development initiatives to build capability for today and readiness for what's next. This role blends strategy, program design, and hands-on execution: you'll finalize the roadmap, launch and iterate programs, and show impact with clear metrics. You'll work directly with senior leaders, managers, and external partners-and use AI thoughtfully-to deliver learning that's practical, scalable, and loved by learners.
What you'll do
Leadership development strategy: Evolve a leadership development strategy and annual roadmap tied to workforce and business priorities
Program design & delivery: Build and run end-to-end leadership programs (e.g., leadership onboarding, manager fundamentals, senior leadership learning circles, mentoring, coaching), using blended modalities to meet learners where they are
AI-powered learning: Re-architect our leadership development portfolio with an AI-first mindset to increase relevance, speed, quality and engagement
Measurement & improvement: Establish measurement frameworks to track participation, behavior change, and business impact; iterate programs based on data and feedback.
Stakeholder partnership & coaching: Partner with Talent Management, HRBPs, and business leaders to assess needs and co-create solutions integrated with talent cycles; advise executives and managers
Change leadership: Drive adoption of new programs and make new ways of working stick
In order to be successful, you must bring
Leadership development depth: 7+ years in L&D/Talent/Organizational Development, including 5+ years building and scaling end-to-end leadership programs in cross-functional environments
AI-first builder: Hands on experience building AI-powered leadership development programs and initiatives
Program management excellence: Proven ability to run complex, multi-phase initiatives from idea to launch to iteration; strong facilitation skills
Demonstrated strength in stakeholder management and cross-functional collaboration
High-velocity operator: Works fast and experimentally while maintaining a high bar; balances big-picture thinking with roll-up-your-sleeves execution
Growth mindset: Brings an evidence-based perspective on leadership development yet stays flexible and collaborative in fast-changing environments; strong learning orientation
Expected salary ranges
For candidates living in San Francisco / Bay Area, San Jose, New York City, or Seattle metros, the expected salary range for the role is currently $159,000.00 - $215,000.00.
For candidates living in Austin, TX or Washington DC metros or in California, Massachusetts, New Jersey, or Washington states, the expected salary range for the role is currently $142,800.00 - $193,200.00.
For candidates living in all other US locations, the expected salary range for this role is currently $135,200.00 - $182,900.00.
Actual offered salaries will vary and will be based on various factors, such as calibrated job level, qualifications, skills, competencies, and proficiency for the role.
#LI-Remote
Thumbtack embraces diversity. We are proud to be an equal opportunity workplace and do not discriminate on the basis of sex, race, color, age, pregnancy, sexual orientation, gender identity or expression, religion, national origin, ancestry, citizenship, marital status, military or veteran status, genetic information, disability status, or any other characteristic protected by federal, provincial, state, or local law. We also will consider for employment qualified applicants with arrest and conviction records, consistent with applicable law.
Thumbtack is committed to working with and providing reasonable accommodation to individuals with disabilities. If you would like to request a reasonable accommodation for a medical condition or disability during any part of the application process, please contact: ***************************.
If you are a California resident, please review information regarding your rights under California privacy laws contained in Thumbtack's Privacy policy available at ***********************************
We put as much craftsmanship into candidate safety as we do into the hiring experience itself. While scammers may try to impersonate our team, we'll never ask you for money, banking info, or SSNs during hiring. Check out our blueprint on how to spot the fakes.
$159k-215k yearly Auto-Apply 2d ago
Denial Management Specialist
Vital Connect 4.6
Remote or California job
Purpose
The Denial Management Specialist role belongs to the Revenue Cycle team and is responsible for investigating and resolving complex third-party insurance denials and outstanding claims. The role aids in optimizing reimbursement by conducting exhaustive research and taking prompt action to resolve denials. The primary function of the role is to resolve payer denials while performing advanced level work related to referral, authorizations, notifications, non-coverage, medical necessity, and others as assigned. This role requires adherence to quality assurance guidelines as well as established productivity standards to support the work unit's performance expectations. This position reports to the Patient Financial Engagement Manager and requires interaction and collaboration with important stakeholders in the financial clearance process including but not limited to insurance company representatives, patients, physicians, and practice staff.
Execute the denial appeals process which includes receiving, accessing, documenting, tracking, responding to, and/or resolving appeals with third-party payers in a timely manner for services provided to managed care patients.
**This is a fully remote role**
Responsibilities
Comprehensive research and review to resolve payer claim denials.
Researches payer denials related to referral, pre-authorization, notifications, medical necessity, non-covered services, and billing resulting in denials and delays in payment.
Requires extensive knowledge of carrier specific claim appeal guidelines. Conducts comprehensive reviews of the claim denial and makes determinations if an authorization needs to be obtained, a written appeal is needed, or if no action is needed.
Writes and submits professionally written detailed appeals which include compelling arguments based on clinical documentation, third-party medical policies, and contract language.
Customize appeals to payers in accordance with Medicare, Medicaid, and third-party guidelines as well as VitalConnect policies and procedures.
Possesses proven analytical and decision-making skills to determine what selective clinical information must be submitted to properly appeal the denial.
Contact payers, via website, payer portal, phone and/or correspondence, regarding reimbursement of claims.
Understands medical billing requirements for Medicare, Medicaid, contracted, in-network, out of network and commercial payers.
Strong understanding of insurance plans (HMO, PPO, IPO, etc.), coordination of benefits, medical terminology, limited coverage and utilization guidelines, denial remark codes and timely filing guidelines.
Responsible for tracking and trending of recovery efforts by utilizing various departmental tools and appropriately reporting on-going problems specific to payers and/or contracts.
Ensuring all eligible accounts are appealed within the designated payer time frames and are documented appropriately in the patient software system.
Consistently meet the current productivity standards in taking appropriate actions to identify and track root causes, successfully appeal denied accounts, and trend issues.
Must be cross trained and functional in all areas within the department as it relates to A/R and denials.
Extensive working knowledge with insurance explanation of benefits (EOB) and comprehensive understanding of remittance and remark codes.
Experience accessing payer portals such as Navinet, Availity, etc.to obtain information and upload appeals, etc.
Provide individual contribution to the overall team effort of achieving the department A/R goal.
Escalate exhausted accounts that will not be financially cleared as outlined by department policy to management.
Contact payers to determine cause of denial and steps to appeal.
Perform follow-up activities indicated by relevant management reports.
Review daily payer correspondence to proactively reconcile denials in a timely manner.
Maintains confidentiality of patient's financial and medical records; adheres to the State and Federal laws regulating collection in healthcare; adheres to enterprise and other regulatory confidentiality policies; and advises management of any potential compliance issues immediately.
Communicate with all internal and external customers effectively and courteously.
Maintain patient confidentiality, including but not limited to, compliance with HIPAA.
Perform other related duties as assigned or required.
Requirements
Education
A bachelor's degree or equivalent work experience is required.
Experience
3+ years of experience in medical collections setting with experience in denials, appeals, insurance collections and related follow-up.
Knowledge and Training
Strong knowledge of healthcare terminology and CPT-ICD10 codes.
Complete understanding of insurance is required.
Knowledge pertaining to different insurance plans, coordination of benefits, explanation of benefits and coverage and utilization guidelines.
Demonstrated customer service skills, including the ability to use appropriate judgment, independent thinking and creativity when resolving customer issues.
Exceptional interpersonal skills, including the ability to establish and maintain effective relationships with patients, physicians, management, staff, and other customers.
Able to communicate effectively in writing.
Must be comfortable with ambiguity, exhibit good decision making and judgment capabilities, attention to detail.
Must be able to maintain strict confidentiality of all personal/health sensitive information.
Ability to effectively handle challenging situations and to balance multiple priorities.
Basic computer proficiency inclusive of ability to access, enter and interpret computerized data/information including proficiency in Microsoft Suite applications, specifically Excel and Word.
Displays a deep understanding of Revenue Cycle processes and applies knowledge to meet and maintain productivity standards as outlined by Management.
Salary & Benefits
The estimated hiring salary range for this position is $22/hr- $24/hr. * The actual salary will be based on a variety of job-related factors, including geography, skills, education and experience. The range is a good faith estimate and may be modified in the future. This role is also eligible for a range of benefits including medical, dental and 401K retirement plan.
$22-24 hourly 60d+ ago
Design Manager, Ads Platform
Netflix, Inc. 4.4
Remote or Los Gatos, CA job
Netflix is one of the world's leading entertainment services, with over 300 million paid memberships in over 190 countries enjoying TV series, films and games across a wide variety of genres and languages. Members can play, pause and resume watching as much as they want, anytime, anywhere, and can change their plans at any time.
* Strong Recommendation: Please submit a portfolio in your application (with the password)
We recently launched a new ad-supported tier to offer our members more choice in how they consume their content. Our new tier allows us to attract new members at a lower price point, while also creating a compelling path for advertisers to reach audiences that are deeply immersed.
To help us deliver this compelling experience, we're looking for a visionary, experienced and high performing Design Manager who will help enable various applications, features, tools and workflows in our global ad tech suite - solidifying Netflix as the premier destination for brands to reach a premium, highly engaged audience.
Your leadership and passion will motivate the design team and partner teams to deliver user-centric, engaging, and highly relevant advertiser experience on our Ads Platform.
This will be a hybrid role, with a flexible work-from-home schedule. However, onsite attendance will be required as needed by the business - as often as weekly. This role would be best for candidates located in California or in the Pacific time zone, as monthly in-person travel will be required to collaborate with stakeholders and partners in Los Angeles, CA and Los Gatos, CA. That said, we can always make exceptions in location for the right candidate - with flexibility to accommodate candidates at Netflix's New York City hub.
About Our Team
Our Ads Experience Design team designs the experience, technology, workflows, and capabilities that power Netflix's advertising business. The Ads Platform Design team designs all the applications, tools, features, and flows that power the end-to-end ads lifecycle. Our Ads Platform is comprehensive, best-in-class and rapidly growing, thus enabling highly performant and optimal advertiser-centric experiences.
Our team's primary superpower is the ability to design creatively and collaboratively in highly complex environments - from core services that power Netflix's streaming technology to industry-leading partnership platforms.
You'll be managing the design team that designs critical advertiser workflows and capabilities that enable setting up valuable and engaging advertiser experience. More specifically, you'll be a critical part of one of the most talented and trailblazing advertising design teams in the world.
Why You'll Love Our Team
* We're big on individual responsibility and smart on process.
* Work with stunning, supportive designers on problems that matter.
* Flexibility to balance work-from-home and in-office work, so long as you're able to be onsite for meaningful moments of collaboration.
* Freedom and flexibility to craft your own design workflow, while harnessing Netflix's world-class design system and tooling.
* Meaningful financial support for further education and professional growth.
* An inclusive environment to help you do your best work and feel genuinely supported.
As a Design Manager for the Ads Platform Design team, you will lead a team of talented designers in shaping the future of Netflix's advertiser products. You'll partner with cross-functional teams to create innovative, user-centric solutions that balance business goals, advertiser needs, and member experience. This is a high-impact role, driving the design vision for Netflix's evolving Ads Platform lifecycle.
What You'll Do
Lead and Inspire: Manage, mentor, and inspire a team of product designers working on the Ads Platform.
Strategic Vision: Define and drive the design vision and strategy for ad products, ensuring alignment with business objectives and user needs.
Cross-functional Collaboration: Work closely with Product, Engineering, Data Science, and Ad Sales to deliver cohesive, impactful solutions.
Design Execution: Oversee end-to-end design process-from discovery and ideation to prototyping, testing, and delivery.
Advocate for Users: Champion user-centered design, balancing advertiser goals with an exceptional member experience.
Elevate Craft: Foster a culture of design excellence and continuous improvement through feedback, critique, and mentorship.
Measure Impact: Use data, research, and experimentation to inform design decisions and demonstrate impact.
What We're Looking For
Experience: 10+ years in product design, with 3+ years managing design teams. Experience in advertising technology, platforms, or related domains is required.
Leadership: Proven ability to lead, coach, and grow high-performing design teams.
Strategic Thinker: Ability to translate complex business and technical requirements into elegant, scalable design solutions.
Portfolio: A strong portfolio demonstrating impactful product design work, especially in platform or ad-related products.
Collaboration: Excellent communication and collaboration skills; comfortable working with senior stakeholders across disciplines.
User Focus: Deep empathy for users and a passion for solving complex problems with simple, intuitive solutions.
Adaptability: Thrive in a fast-paced, ambiguous environment.
Bonus Points
* Familiarity with connected TV, streaming, or digital media platforms.
* Ad tech domain expertise: you've developed expertise in delivering advertising technology to a global audience.
* Experience working in global, cross-cultural teams.
Inclusion is a Netflix value and we strive to host a meaningful interview experience for all candidates. If you want an accommodation/adjustment for a disability or any other reason during the hiring process, please send a request to your recruiting partner.
We are an equal-opportunity employer and celebrate diversity, recognizing that diversity builds stronger teams. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.
$131k-239k yearly est. 35d ago
Senior Project Manager
Vital Tech Solutions 4.6
Remote or Dimondale, MI job
Job Description
Senior Project Manager - Enterprise PMO
We are seeking a Senior Project Manager to support a large-scale, multi-year modernization initiative within a public-sector enterprise environment. This role sits within an Enterprise Project Management Office (EPMO) and partners closely with centralized IT services, technical delivery teams, and executive stakeholders to deliver a high-priority transformation program.
The ideal candidate is comfortable operating in a fast-paced, multi-vendor delivery environment supporting a hybrid workforce (combination of on-site and remote work). Strong communication, stakeholder management, and formal IT project management experience are essential.
This position requires on-site support two days per week, with the remaining time remote.
Senior ERP Systems Integration Project Manager
Key Responsibilities
Lead enterprise-scale ERP and systems integration initiatives involving Oracle and/or SAP platforms.
Provide PMO leadership, governance, and delivery oversight for complex, high-visibility programs.
Oversee cross-functional technical teams, including architecture and integration across multiple SaaS solutions.
Develop, maintain, and manage large-scale project schedules (5,000+ line integrated plans).
Manage multi-vendor environments, ensuring contractual deliverables, timelines, and quality standards are met.
Actively manage cost, schedule, scope, quality, resources, risks, and dependencies.
Prepare and deliver executive-level communications, status reports, and briefings tailored to diverse audiences.
Foster collaboration and consensus between business, technical, and vendor teams.
Lead change management processes, including scope, schedule, and budget change requests.
Develop corrective action plans for projects at risk or off-plan.
Ensure adherence to enterprise project management and system engineering methodologies across the full project lifecycle.
Manage inter-agency or cross-organization dependencies and integration points.
Ensure accurate documentation of project artifacts, including charters, budgets, schedules, communication plans, risk logs, and project closeout summaries.
Core Project Management Functions
Utilize enterprise Project Portfolio Management (PPM) tools to:
Develop schedules
Assign resources
Track budgets and financials
Monitor and communicate project health using standard PM metrics and reporting frameworks.
Ensure benefits realization and alignment to approved business cases.
Review vendor contracts and manage delivery against approved milestones and acceptance criteria.
Facilitate stakeholder engagement to ensure deliverables are clearly assigned, reviewed, and completed.
Requirements
10+ years of experience managing large-scale ERP or enterprise IT programs (Oracle and/or SAP).
Proven experience leading global ERP initiatives with:
Teams of 20+ resources
Budgets exceeding $750M
7+ years of formal IT project management experience using industry best practices.
Demonstrated success delivering projects on time and within budget.
Experience managing:
Project budgets
Integrated schedules
Risk and issue logs
Change requests
5+ years experience with:
Project Portfolio Management tools (e.g., Clarity or equivalent)
Advanced Microsoft Project usage
SaaS integration oversight
Commercial Off-The-Shelf (COTS) implementations
Multi-vendor delivery environments (public-sector experience strongly preferred)
Prior experience as a developer or senior technical project manager.
Proven ability to manage complex stakeholder groups across business, technical, and executive levels.
Highly Desired
Project Management Professional (PMP) certification or equivalent.
Vital Tech Solutions is an Equal Opportunity Affirmative Action employer. We prohibit discrimination in decisions concerning recruitment, hiring, compensation, benefits promotions, training, termination or any other condition of employment or career development.
All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, veteran status, disability status or any other legally protected status.
$90k-124k yearly est. 14d ago
Staff Data Platform Engineer
Thumbtack 3.9
Remote job
Thumbtack helps millions of people confidently care for their homes.
Thumbtack is the one app you need to take care of and improve your home - from personalized guidance to AI tools and a best-in-class hiring experience. Every day in every county of the U.S., people turn to Thumbtack to complete urgent repairs, seasonal maintenance and bigger improvements. We help homeowners know which projects to do, when to do them and who to hire from our growing community of 300,000 local service businesses. If making an impact inspires you, join us. Imagine what we'll build together.
About the Data Platform Team
The Data Platform team builds the shared systems, primitives, and services that make data reliable, discoverable, and actionable across Thumbtack. We build and own the systems that enable ingesting, warehousing, transforming, and actioning on data in real-time and batch, as well as the developer experience for data consumers and producers-enabling analytics, ML, and product teams to move quickly with confidence.
The Challenge
Our marketplace demands high-quality, timely data across product and marketing; the platform must serve both heavy analytical workloads and low-latency real-time use cases. In this role you'll own systems design and the platform's architectural direction - defining APIs and data contracts, setting SLIs/SLOs, and trading off latency, cost, and long-term maintainability. You'll have real agency over the roadmap: identify gaps with product/ML/analytics partners, prioritize investments, and own cross-cutting initiatives from scope to delivery. You'll coach engineers in systems thinking, run design reviews, and raise standards through tooling and feedback. Success looks like durable platform primitives, faster dataset onboarding, and measurably more trusted data.
What you'll do
Define platform architecture. Design and evolve shared platform services (data ingestion, orchestration, transformation, metadata, and observability) that balance scale, cost, and operational simplicity.
Build core infrastructure. Implement and own platform features (e.g., transformation frameworks, feature stores, real-time ingestion pipelines, lineage and observability) that power analytics and ML.
Drive data quality & observability. Champion observability, governance, and data quality standards so every dataset is trustworthy and measurable.
Enable developers. Improve the developer experience for data producers and consumers-tooling, templates, docs, and CI/CD for data assets.
Lead through influence. Mentor platform and product engineers, evangelize best practices across teams, and partner with analytics, ML, and product to prioritize platform investments.
Balance tradeoffs. Make pragmatic architecture decisions and articulate tradeoffs between speed, reliability, and maintenance cost.
In order to be successful, you must bring
8+ years of experience designing, building, and scaling data systems-spanning pipelines, warehouses, and analytical data products that drive measurable business impact.
Proven technical leadership in architecting and evolving complex data ecosystems, including ownership of data models, transformation frameworks, and integrations across multiple data domains; advanced proficiency in SQL and Python.
Deep experience with modern data stacks, including cloud-native warehouses (e.g., BigQuery or Snowflake), orchestration tools (Airflow or equivalent), and transformation frameworks (dbt or similar).
Strong system design and architecture mindset, able to reason about scalability, cost, and performance trade-offs, and define long-term data strategy.
Exceptional collaboration and influence skills, partnering effectively with Marketing Engineering, Analytics, and Data Science to translate business goals into robust, production-grade data systems.
Strong sense of ownership and accountability, balancing hands-on technical execution with the ability to mentor others, raise standards, and drive organization-wide improvements in data quality and reliability.
functional counterparts (design, product, data science).
Commitment to building inclusive teams and team culture.
Expected salary ranges
For candidates living in San Francisco / Bay Area, San Jose, New York City, or Seattle metros, the expected salary range for the role is currently $249,900 - $323,400.
For candidates living in Austin, TX or Washington DC metros or in California, Massachusetts, New Jersey, or Washington states, the expected salary range for the role is currently $225,300 - $291,500.
For candidates living in all other US locations, the expected salary range for this role is currently $212,500 - $275,000.
Actual offered salaries will vary and will be based on various factors, such as calibrated job level, qualifications, skills, competencies, and proficiency for the role.
#LI-Remote
Thumbtack embraces diversity. We are proud to be an equal opportunity workplace and do not discriminate on the basis of sex, race, color, age, pregnancy, sexual orientation, gender identity or expression, religion, national origin, ancestry, citizenship, marital status, military or veteran status, genetic information, disability status, or any other characteristic protected by federal, provincial, state, or local law. We also will consider for employment qualified applicants with arrest and conviction records, consistent with applicable law.
Thumbtack is committed to working with and providing reasonable accommodation to individuals with disabilities. If you would like to request a reasonable accommodation for a medical condition or disability during any part of the application process, please contact: ***************************.
If you are a California resident, please review information regarding your rights under California privacy laws contained in Thumbtack's Privacy policy available at ***********************************
We put as much craftsmanship into candidate safety as we do into the hiring experience itself. While scammers may try to impersonate our team, we'll never ask you for money, banking info, or SSNs during hiring. Check out our blueprint on how to spot the fakes.
$249.9k-323.4k yearly Auto-Apply 17d ago
Director, Product Management, Plans and Pricing
Netflix, Inc. 4.4
Remote or Los Gatos, CA job
Netflix is one of the world's leading entertainment services, with over 300 million paid memberships in over 190 countries enjoying TV series, films and games across a wide variety of genres and languages. Members can play, pause and resume watching as much as they want, anytime, anywhere, and can change their plans at any time.
The Team: The Commerce Product Management team is responsible for making it easy for anyone around the world to join and stay a Netflix member, driving global membership growth and monetization. This includes the end-to-end membership lifecycle, from acquisition to retention, including plans and tiers, pricing, identity and household sharing, payments, and partner integrations. Our work spans all platforms (TV/living room, mobile, tablet, and web) and in 190+ countries.
The Role: In this role, you will take full responsibility for the Plans and Pricing goals and strategy. For Plans, you will define and build the set of plans for members to best meet their needs, ensuring we cover a wide range of willingness to pay and delivering differentiating value. For Pricing, you will own the pricing decision, execution, and long-term strategy of our pricing at the global and local level. These are our biggest business levers that impact Netflix's membership experience and revenue growth.
What will you do?
* Establish pricing recommendations for each country, plan, product or service based on membership and revenue impacts.
* Lead a nimble team of stunning colleagues across Finance, Strategy Planning & Analysis, Data Science, and Consumer Insights to design and orchestrate a learning agenda around consumer willingness to pay and price elasticity.
* Drive price change planning, with a cross functional team that includes Product, Design, Finance, Data Science, Comms.
* Develop the strategy for plan tiering and evolution (features, windowing/catalog, spreads, add-ons), along with the right positioning (in partnership with the product marketing team) that takes into account consumer demand, revenue growth, and other factors.
* Lead discussions with senior executives and regional leadership teams regarding local plans and pricing decisions and forward-looking strategy.
* Define and build product and user experience features for plans and pricing changes.
* Maintain a comprehensive understanding of company-wide initiatives that would affect plans and pricing decisions.
* Manage a team of Product Managers focused on the plans and pricing.
* Think broadly about the Netflix business and contribute to efforts beyond your domain.
* Foster an inclusive environment, where all viewpoints are welcomed and encouraged.
This role is based in our Los Gatos office (preferred) in a hybrid model, but we are open to remote candidates who are on the West Coast. Travel to Los Gatos will be required if remote-based.
What are we looking for?
* 10+ years of experience working in strategy, product, consulting (or combination of the above) focused on monetization strategy.
* In-depth experience with how companies should tier, package, and structure their commercial offerings, and proven record of prioritizing and driving large-scale monetization programs and initiatives.
* Worked in a direct-to-consumer business, preferably with global scope where the consumer is paying for the service.
* Strong understanding of market dynamics and consumer behavior/preferences, across econ/finance and marketing disciplines.
* Passion for Growth, Plans/Packaging, and/or Behavioral Economics.
* Strong instincts for outstanding customer experience.
* Demonstrated leadership working effectively with designers, data scientists, engineers, researchers, and colleagues across content, communications, and marketing.
* Effective communication to senior executives.Your ability to build strong relationships is critical to success.
* Excellent verbal and written communication skills - you will write a lot!
* Direct experience leading and managing product managers.
* Experience working in an organizational structure with both vertical and horizontal teams where ownership of a capability cuts across multiple teams.
What we offer
* Opportunity to impact the business in a meaningful way.
* Responsibility. Netflix offers true transparency and autonomy. Our culture is unique and is key to how we innovate.
* Freedom to innovate, solve interesting problems and influence in a fast-paced, exciting environment.
* Work with smart people who love to solve hard problems, and who not only expect but also foster high performance.
Our compensation structure consists solely of an annual salary; we do not have bonuses. You choose each year how much of your compensation you want in salary versus stock options. To determine your personal top-of-market compensation, we rely on market indicators and consider your specific job family, background, skills, and experience to determine your compensation in the market range. The range for this role is $430,000 - $1,000,000.
Netflix provides comprehensive benefits including Health Plans, Mental Health support, a 401(k) Retirement Plan with employer match, Stock Option Program, Disability Programs, Health Savings and Flexible Spending Accounts, Family-forming benefits, and Life and Serious Injury Benefits. We also offer paid leave of absence programs. Full-time hourly employees accrue 35 days annually for paid time off to be used for vacation, holidays, and sick paid time off. Full-time salaried employees are immediately entitled to flexible time off. See more details about our Benefits here.
Netflix is a unique culture and environment. Learn more here.
Inclusion is a Netflix value and we strive to host a meaningful interview experience for all candidates. If you want an accommodation/adjustment for a disability or any other reason during the hiring process, please send a request to your recruiting partner.
We are an equal-opportunity employer and celebrate diversity, recognizing that diversity builds stronger teams. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.
$155k-271k yearly est. 38d ago
Senior Product Designer, Ads Platform
Netflix, Inc. 4.4
Remote or Los Angeles, CA job
Netflix is one of the world's leading entertainment services, with over 300 million paid memberships in over 190 countries enjoying TV series, films and games across a wide variety of genres and languages. Members can play, pause and resume watching as much as they want, anytime, anywhere, and can change their plans at any time.
The Role
At Netflix, we aspire to entertain the world and are constantly innovating on how entertainment is imagined, created, and delivered to a global audience. We currently stream content in more than 30 languages in 190 countries, topping over 300 million paid members.
We recently launched a new ad-supported tier to offer our members more choice in how they consume their content. Our new tier allows us to attract new members at a lower price point, while also creating a compelling path for advertisers to reach audiences that are deeply immersed.
To help us deliver this compelling experience, we're looking for a highly ambitious, visionary, and experienced Senior Product Designer who will help enable our global ad tech suite - solidifying Netflix as the premier destination for brands to reach a premium, highly engaged audience. Additionally, you will enable an emerging era of CTV advertising innovation - developing systems that optimize ad performance and engagement.
Your work will also be essential to delivering a delightful, engaging, and highly relevant Ads experience for our Netflix members.
This will be a hybrid role, with a flexible work-from-home schedule. However, onsite attendance will be required as needed by the business - as often as weekly. This role would be best for candidates located in California or in the Pacific time zone, as monthly in-person travel will be required to collaborate with stakeholders and partners in Los Angeles, CA and Los Gatos, CA. That said, we can always make exceptions in location for the right candidate - with flexibility to accommodate candidates at Netflix's New York City hub.
About Our Team
Our Ads Experience Design team designs the experience, technology, workflows, and capabilities that power Netflix's advertising business. We also design the foundational capabilities and technology for the next-generation of Netflix experiences, like Live entertainment.
Our team's primary superpower is the ability to design creatively and collaboratively in highly complex environments - from core services that power Netflix's streaming technology to industry-leading partnership platforms.
You'll be one of the lead designers who crafts the design system and core capabilities that power Netflix's advertising experience. More specifically, you'll be a critical part of one of the most talented and trailblazing advertising design teams in the world.
Why You'll Love Our Team
* We're big on individual responsibility and smart on process.
* Work with stunning, supportive designers on problems that matter.
* Top of market compensation and benefits, flexible time off, and work-life-balance.
* Flexibility to balance work-from-home and in-office work, so long as you're able to be onsite for meaningful moments of collaboration.
* Freedom and flexibility to craft your own design workflow, while harnessing Netflix's world-class design system and tooling.
* Meaningful financial support for further education and professional growth.
* An inclusive environment to help you do your best work and feel genuinely supported.
What You Will Do
* Identify, research, design, and execute business differentiating features for Netflix's advertising suite.
* Lead the design and execution of critical advertising platform functionality for global brands and Netflix operational teams.
* Craft design briefs that provide business, design, and engineering clarity for critical initiatives.
* Influence ads business strategy by developing deep and specialized domain expertise, ensuring our ads platform experience aligns with Netflix's broader business ecosystem.
* Partner with the central Netflix design system team to extend and contribute patterns and components.
* Collaborate with stunning engineers, product managers, data scientists, tech writers, and business teams to develop and iterate upon new concepts and facilitate product execution.
What We're Looking For
* Domain familiarity with advertising technology best practices - you're comfortable with advertising nomenclature, operations, and Live streaming technology.
* A passionate energy for great design and amplifying our team culture.
* 8+ years as a Product Designer (or equivalent experience) in the B2B2C space, leading high-impact initiatives from concept to execution in technical business areas.
* 4+ years as a Product Designer working specifically in advertising or ads adjacent industries.
* A versatile portfolio that showcases deep interaction and problem solving skills, specifically case studies that demonstrate expertise and leadership solving complex business platforms.
* Understanding of complex workflows designed to scale across diverse, global operations teams.
* Excellent verbal and written communication skills that excite stakeholders and articulate a vision.
* Highly organized with meticulous attention to detail (e.g writing documentation to support your design decisions).
Even Better:
* Ad tech domain expertise: you've developed expertise in delivering advertising technology to a global audience.
* Experience working with complex internal systems, data platforms, and highly technical environments (like API platforms).
* Experience leading design strategy for B2B2C advertising ecosystem (e.g. influencing product direction through the lens of experience design).
Inclusion is a Netflix value and we strive to host a meaningful interview experience for all candidates. If you want an accommodation/adjustment for a disability or any other reason during the hiring process, please send a request to your recruiting partner.
We are an equal-opportunity employer and celebrate diversity, recognizing that diversity builds stronger teams. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.
$136k-212k yearly est. 14d ago
Product Manager, Media Platform
Netflix, Inc. 4.4
Remote or Los Gatos, CA job
Netflix is one of the world's leading entertainment services, with over 300 million paid memberships in over 190 countries enjoying TV series, films and games across a wide variety of genres and languages. Members can play, pause and resume watching as much as they want, anytime, anywhere, and can change their plans at any time.
Now is an amazing time to join Netflix as we seek to entertain the world. With Netflix expanding into games, advertising, live sports, and new entertainment formats, you'll be building the infrastructure backbone that powers our platform's evolution into entirely new ways of entertaining the world. As the Product Manager, Media Platform Distribution, you will solve infrastructure challenges that exist at the intersection of "massive scale, diverse content workflows, and intelligent automation - a problem few companies in the world face at this magnitude and complexity. At Netflix, our product managers have broad remits so you have the opportunity to make a big impact.
Our Media Platform team creates the foundational systems that power Netflix's entire content ecosystem, from footage captured on set to final streaming delivery across globalization, marketing, and post-production workflows. We own the technology stack that production builders depend on - spanning asset management, storage, and media processing - while architecting the foundation that will unlock the next era of AI-powered content creation. Because our products serve both content creators pushing creative boundaries and the business models that enable their innovation, we seek someone who can seamlessly bridge cutting-edge technology and strategic thinking, applying strong product principles while deeply understanding the creative and operational needs of Netflix users in the pitch-to-play ecosystem.
This role can be based out of our Los Angeles or Los Gatos offices in a hybrid model or remotely from the West Coast. Regular travel to our Los Angeles or Los Gatos offices will be required if remote-based.
As a Product Manager at Netflix, you will:
* Build a strategic roadmap and take product concepts from idea through validation, shipping, measurement, and iteration
* Author strategy memos, presentations and represent your team's work to senior executives
* Lead a team of stunning colleagues across design, engineering, and data science to deliver outstanding solutions to our customers
* Operate with true transparency and autonomy while consistently seeking feedback and input from partners to drive successful product outcomes. Our culture is unique and is key to how we innovate
As the Product Manager on the Media Platform team, you will be responsible for:
* Owning our technology strategy for making Netflix assets discoverable and understandable
* Drive the platform strategy for search and metadata capture
* Developing and delivering a roadmap that balances efficiency, scale planning, and platform feature needs while enabling the next generation of content creation technologies to flourish at Netflix scale
* Communicating your strategy broadly throughout the organization
The Ideal Candidate:
* This is a senior role and requires commensurate experience as a product manager (7+ years)
* Experience working with infrastructure teams and/or building products for platform scaling, especially in media, DAM or content creation environments
* Experience working AI/ML pipeline infrastructure
* Experience working with B2B platform products that serve thousands of users across diverse use cases
* Ability to inspire, motivate and lead a cross-functional team - your ability to build strong relationships is critical to success
* Deep experience using data to inform priorities and evaluate impact of infrastructure initiatives
* Excellent verbal and written communication skills
* Bias towards action, and can independently and effectively rally cross-functional teams and drive projects forward with speed
Inclusion is a Netflix value and we strive to host a meaningful interview experience for all candidates. If you want an accommodation/adjustment for a disability or any other reason during the hiring process, please send a request to your recruiting partner.
We are an equal-opportunity employer and celebrate diversity, recognizing that diversity builds stronger teams. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.
$148k-253k yearly est. 7d ago
Data Scientist I, Monetization & Pricing
Thumbtack 3.9
Remote job
Thumbtack helps millions of people confidently care for their homes.
Thumbtack is the one app you need to take care of and improve your home - from personalized guidance to AI tools and a best-in-class hiring experience. Every day in every county of the U.S., people turn to Thumbtack to complete urgent repairs, seasonal maintenance and bigger improvements. We help homeowners know which projects to do, when to do them and who to hire from our growing community of 300,000 local service businesses. If making an impact inspires you, join us. Imagine what we'll build together.
About the Data Science Team
The Data Science team empowers Thumbtack to use data to guide business decisions. We collaborate with partners across the company to solve the most analytically challenging problems -- everything from informing how we set prices across almost a thousand local services categories, to evaluating the impact of a new business model on company performance, to identifying early predictors of high-quality customers. We are a tight-knit, intellectually curious team that is committed to improving Thumbtack and improving each other.
About the Role
Data Scientists at Thumbtack are empowered early on to leverage their critical thinking, interpersonal, and technical skills to make a positive impact on the company. Data Scientist embed with product teams to support new product feature launches, study the economics of our massive and dynamic marketplace, and help inform strategy. As a Data Scientist, you'll be the person responsible for all the analytical needs of an entire team of engineers, designers, and product/marketing managers -- helping empower the team and Thumbtack more broadly to build the best product, as quickly as possible.
What you'll do
Propose and conduct quantitative research into key user behaviors, product flows, and business trends; based on analysis and in collaboration with cross-functional partners, identify potential new opportunities and next steps for the product team
Design and analyze experiments and other tests for causal inference, in collaboration with engineers, applied scientists, and economists
Partner with product managers, engineers, etc. to help scope new features, e.g., scenario modeling for possible impact on key metrics, make recommendations on business logic of new features, etc.
Define and monitor key metrics; investigate changes in metrics and propose next steps
Develop topic area expertise, e.g., develop a deep understanding of how Thumbtack search works and interacts with other systems
Contribute to our team and company data culture through accessible data table design and maintenance
Collaborate with, mentor, and help recruit team members
In order to be successful, you must bring
2+ years of experience in data science, analytics or economics
Experience managing stakeholders with competing priorities in areas such as Product Management, Design, Engineering and Marketing
Experience scoping, analyzing, and communicating results of experiments
Expert in SQL
Strong communication skills and ability to build strong relationships cross-functionally and with leadership
Bachelor's, Master's, or Doctoral degree in a technical area such as: Statistics, Engineering, Analytics, Math, Computer Science, Operations Research, Economics
Expected salary ranges
For candidates living in Ontario and British Columbia, the expected salary range for the role is currently $150,500 - $194,700.
Actual offered salaries will vary and will be based on various factors, such as calibrated job level, qualifications, skills, competencies, and proficiency for the role.
Note: Thumbtack uses AI tools to support our resume screening process. However, our Recruiting team's expertise and judgment guide hiring decisions.
#LI-Remote
Thumbtack embraces diversity. We are proud to be an equal opportunity workplace and do not discriminate on the basis of sex, race, color, age, pregnancy, sexual orientation, gender identity or expression, religion, national origin, ancestry, citizenship, marital status, military or veteran status, genetic information, disability status, or any other characteristic protected by federal, provincial, state, or local law. We also will consider for employment qualified applicants with arrest and conviction records, consistent with applicable law.
Thumbtack is committed to working with and providing reasonable accommodation to individuals with disabilities. If you would like to request a reasonable accommodation for a medical condition or disability during any part of the application process, please contact: ***************************.
If you are a California resident, please review information regarding your rights under California privacy laws contained in Thumbtack's Privacy policy available at ***********************************
We put as much craftsmanship into candidate safety as we do into the hiring experience itself. While scammers may try to impersonate our team, we'll never ask you for money, banking info, or SSNs during hiring. Check out our blueprint on how to spot the fakes.
$150.5k-194.7k yearly Auto-Apply 2d ago
Manager, Success Operations
Thumbtack 3.9
Remote job
Thumbtack helps millions of people confidently care for their homes.
Thumbtack is the one app you need to take care of and improve your home - from personalized guidance to AI tools and a best-in-class hiring experience. Every day in every county of the U.S., people turn to Thumbtack to complete urgent repairs, seasonal maintenance and bigger improvements. We help homeowners know which projects to do, when to do them and who to hire from our growing community of 300,000 local service businesses. If making an impact inspires you, join us. Imagine what we'll build together.
About the Success Operations Team
Success Operations shapes how Thumbtack's Success organization runs. We design the strategies, programs, and processes that help pros and customers realize value quickly and predictably. Our team partners across Sales, Success, Service, Partnerships, Product, Data Science, and Finance to create clarity, alignment, and an operating rhythm that keeps the marketplace healthy.
We focus on building reliable processes, defining clear success metrics, generating insights that guide decisions, and driving the cross functional execution needed to improve marketplace outcomes. Our work ensures the Success organization operates consistently, scales effectively, and delivers meaningful impact for both sides of the marketplace.
About the Role
We are looking for a Manager of Success Operations to serve as both a strategic partner and operational builder for our Success organization. In this role, you will translate ambitious marketplace goals into rigorous execution. You won't just manage tools; you will own the business logic and infrastructure that powers our growth, specifically headcount forecasting, tech stack optimization, and deploying AI automation to scale fulfillment workflows. You will lead a team of operators and analysts to bridge the gap between product capabilities and customer needs, ensuring our staffing models and processes drive measurable retention and revenue outcomes.
What you'll do
Develop the operational strategy that enables our Customer and Pro Success teams to maximize their impact on revenue, activation, and retention.
Own headcount and capacity forecasting models, translating complex supply and demand signals into precise staffing plans and budget requirements for Finance and Leadership.
Deploy AI automation and optimize the tech stack to reduce manual friction, increase agent efficiency, and scale high-touch interventions like Early Pro Onboarding.
Drive cross-functional execution by partnering with Product, Product ops, Sales, Service to improve pro retention and ROI.
Design, Optimize and scale manual fulfillment workflows for emerging partnerships, serving as the bridge between sales commitments and product readiness.
Establish the business review cadence, transforming raw data into clear executive narratives and actionable directives for frontline managers.
Lead and up-level a high-performing team of operators and analysts, coaching them to translate marketplace mechanics into rigorous execution and P&L ownership.
In order to be successful, you must bring
7+ years in Customer Success Ops, Marketplace Ops, Revenue Ops, BizOps, or similar operational roles.
Experience working in a marketplace, gig economy platform, or fast moving consumer or SMB facing ecosystem.
Strong executive presence with proven ability to influence C-level stakeholders, drive strategic decision-making, and translate business vision into executable program strategies.
Experience building and managing tools and workflows across Salesforce, Gainsight, Looker, or internal systems.
Demonstrated success leading operators or analysts who work across product and GTM.
Ability to translate marketplace level problems into clear frameworks and actionable plans.
Strong analytical background; SQL proficiency preferred.
Expected salary ranges
For candidates living in Ontario and British Columbia, the expected salary range for the role is currently $120,700.00 - $156,200.00.
Actual offered salaries will vary and will be based on various factors, such as calibrated job level, qualifications, skills, competencies, and proficiency for the role.
Note: Thumbtack uses AI tools to support our resume screening process. However, our Recruiting team's expertise and judgment guide hiring decisions.
#LI-Remote
Thumbtack embraces diversity. We are proud to be an equal opportunity workplace and do not discriminate on the basis of sex, race, color, age, pregnancy, sexual orientation, gender identity or expression, religion, national origin, ancestry, citizenship, marital status, military or veteran status, genetic information, disability status, or any other characteristic protected by federal, provincial, state, or local law. We also will consider for employment qualified applicants with arrest and conviction records, consistent with applicable law.
Thumbtack is committed to working with and providing reasonable accommodation to individuals with disabilities. If you would like to request a reasonable accommodation for a medical condition or disability during any part of the application process, please contact: ***************************.
If you are a California resident, please review information regarding your rights under California privacy laws contained in Thumbtack's Privacy policy available at ***********************************
We put as much craftsmanship into candidate safety as we do into the hiring experience itself. While scammers may try to impersonate our team, we'll never ask you for money, banking info, or SSNs during hiring. Check out our blueprint on how to spot the fakes.
$120.7k-156.2k yearly Auto-Apply 1d ago
Senior Product Designer, Ads Platform
Netflix, Inc. 4.4
Remote or New York, NY job
Netflix is one of the world's leading entertainment services, with over 300 million paid memberships in over 190 countries enjoying TV series, films and games across a wide variety of genres and languages. Members can play, pause and resume watching as much as they want, anytime, anywhere, and can change their plans at any time.
The Role
At Netflix, we aspire to entertain the world and are constantly innovating on how entertainment is imagined, created, and delivered to a global audience. We currently stream content in more than 30 languages in 190 countries, topping over 300 million paid members.
We recently launched a new ad-supported tier to offer our members more choice in how they consume their content. Our new tier allows us to attract new members at a lower price point, while also creating a compelling path for advertisers to reach audiences that are deeply immersed.
To help us deliver this compelling experience, we're looking for a highly ambitious, visionary, and experienced Senior Product Designer who will help enable our global ad tech suite - solidifying Netflix as the premier destination for brands to reach a premium, highly engaged audience. Additionally, you will enable an emerging era of CTV advertising innovation - developing systems that optimize ad performance and engagement.
Your work will also be essential to delivering a delightful, engaging, and highly relevant Ads experience for our Netflix members.
This will be a hybrid role, with a flexible work-from-home schedule. However, onsite attendance will be required as needed by the business - as often as weekly. This role would be best for candidates located in California or in the Pacific time zone, as monthly in-person travel will be required to collaborate with stakeholders and partners in Los Angeles, CA and Los Gatos, CA. That said, we can always make exceptions in location for the right candidate - with flexibility to accommodate candidates at Netflix's New York City hub.
About Our Team
Our Ads Experience Design team designs the experience, technology, workflows, and capabilities that power Netflix's advertising business. We also design the foundational capabilities and technology for the next-generation of Netflix experiences, like Live entertainment.
Our team's primary superpower is the ability to design creatively and collaboratively in highly complex environments - from core services that power Netflix's streaming technology to industry-leading partnership platforms.
You'll be one of the lead designers who crafts the design system and core capabilities that power Netflix's advertising experience. More specifically, you'll be a critical part of one of the most talented and trailblazing advertising design teams in the world.
Why You'll Love Our Team
* We're big on individual responsibility and smart on process.
* Work with stunning, supportive designers on problems that matter.
* Top of market compensation and benefits, flexible time off, and work-life-balance.
* Flexibility to balance work-from-home and in-office work, so long as you're able to be onsite for meaningful moments of collaboration.
* Freedom and flexibility to craft your own design workflow, while harnessing Netflix's world-class design system and tooling.
* Meaningful financial support for further education and professional growth.
* An inclusive environment to help you do your best work and feel genuinely supported.
What You Will Do
* Identify, research, design, and execute business differentiating features for Netflix's advertising suite.
* Lead the design and execution of critical advertising platform functionality for global brands and Netflix operational teams.
* Craft design briefs that provide business, design, and engineering clarity for critical initiatives.
* Influence ads business strategy by developing deep and specialized domain expertise, ensuring our ads platform experience aligns with Netflix's broader business ecosystem.
* Partner with the central Netflix design system team to extend and contribute patterns and components.
* Collaborate with stunning engineers, product managers, data scientists, tech writers, and business teams to develop and iterate upon new concepts and facilitate product execution.
What We're Looking For
* Domain familiarity with advertising technology best practices - you're comfortable with advertising nomenclature, operations, and Live streaming technology.
* A passionate energy for great design and amplifying our team culture.
* 8+ years as a Product Designer (or equivalent experience) in the B2B2C space, leading high-impact initiatives from concept to execution in technical business areas.
* 4+ years as a Product Designer working specifically in advertising or ads adjacent industries.
* A versatile portfolio that showcases deep interaction and problem solving skills, specifically case studies that demonstrate expertise and leadership solving complex business platforms.
* Understanding of complex workflows designed to scale across diverse, global operations teams.
* Excellent verbal and written communication skills that excite stakeholders and articulate a vision.
* Highly organized with meticulous attention to detail (e.g writing documentation to support your design decisions).
Even Better:
* Ad tech domain expertise: you've developed expertise in delivering advertising technology to a global audience.
* Experience working with complex internal systems, data platforms, and highly technical environments (like API platforms).
* Experience leading design strategy for B2B2C advertising ecosystem (e.g. influencing product direction through the lens of experience design).
Inclusion is a Netflix value and we strive to host a meaningful interview experience for all candidates. If you want an accommodation/adjustment for a disability or any other reason during the hiring process, please send a request to your recruiting partner.
We are an equal-opportunity employer and celebrate diversity, recognizing that diversity builds stronger teams. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.
$129k-191k yearly est. 14d ago
Design Manager, Ads Platform
Netflix, Inc. 4.4
Remote or Los Angeles, CA job
Netflix is one of the world's leading entertainment services, with over 300 million paid memberships in over 190 countries enjoying TV series, films and games across a wide variety of genres and languages. Members can play, pause and resume watching as much as they want, anytime, anywhere, and can change their plans at any time.
* Strong Recommendation: Please submit a portfolio in your application (with the password)
We recently launched a new ad-supported tier to offer our members more choice in how they consume their content. Our new tier allows us to attract new members at a lower price point, while also creating a compelling path for advertisers to reach audiences that are deeply immersed.
To help us deliver this compelling experience, we're looking for a visionary, experienced and high performing Design Manager who will help enable various applications, features, tools and workflows in our global ad tech suite - solidifying Netflix as the premier destination for brands to reach a premium, highly engaged audience.
Your leadership and passion will motivate the design team and partner teams to deliver user-centric, engaging, and highly relevant advertiser experience on our Ads Platform.
This will be a hybrid role, with a flexible work-from-home schedule. However, onsite attendance will be required as needed by the business - as often as weekly. This role would be best for candidates located in California or in the Pacific time zone, as monthly in-person travel will be required to collaborate with stakeholders and partners in Los Angeles, CA and Los Gatos, CA. That said, we can always make exceptions in location for the right candidate - with flexibility to accommodate candidates at Netflix's New York City hub.
About Our Team
Our Ads Experience Design team designs the experience, technology, workflows, and capabilities that power Netflix's advertising business. The Ads Platform Design team designs all the applications, tools, features, and flows that power the end-to-end ads lifecycle. Our Ads Platform is comprehensive, best-in-class and rapidly growing, thus enabling highly performant and optimal advertiser-centric experiences.
Our team's primary superpower is the ability to design creatively and collaboratively in highly complex environments - from core services that power Netflix's streaming technology to industry-leading partnership platforms.
You'll be managing the design team that designs critical advertiser workflows and capabilities that enable setting up valuable and engaging advertiser experience. More specifically, you'll be a critical part of one of the most talented and trailblazing advertising design teams in the world.
Why You'll Love Our Team
* We're big on individual responsibility and smart on process.
* Work with stunning, supportive designers on problems that matter.
* Flexibility to balance work-from-home and in-office work, so long as you're able to be onsite for meaningful moments of collaboration.
* Freedom and flexibility to craft your own design workflow, while harnessing Netflix's world-class design system and tooling.
* Meaningful financial support for further education and professional growth.
* An inclusive environment to help you do your best work and feel genuinely supported.
As a Design Manager for the Ads Platform Design team, you will lead a team of talented designers in shaping the future of Netflix's advertiser products. You'll partner with cross-functional teams to create innovative, user-centric solutions that balance business goals, advertiser needs, and member experience. This is a high-impact role, driving the design vision for Netflix's evolving Ads Platform lifecycle.
What You'll Do
Lead and Inspire: Manage, mentor, and inspire a team of product designers working on the Ads Platform.
Strategic Vision: Define and drive the design vision and strategy for ad products, ensuring alignment with business objectives and user needs.
Cross-functional Collaboration: Work closely with Product, Engineering, Data Science, and Ad Sales to deliver cohesive, impactful solutions.
Design Execution: Oversee end-to-end design process-from discovery and ideation to prototyping, testing, and delivery.
Advocate for Users: Champion user-centered design, balancing advertiser goals with an exceptional member experience.
Elevate Craft: Foster a culture of design excellence and continuous improvement through feedback, critique, and mentorship.
Measure Impact: Use data, research, and experimentation to inform design decisions and demonstrate impact.
What We're Looking For
Experience: 10+ years in product design, with 3+ years managing design teams. Experience in advertising technology, platforms, or related domains is required.
Leadership: Proven ability to lead, coach, and grow high-performing design teams.
Strategic Thinker: Ability to translate complex business and technical requirements into elegant, scalable design solutions.
Portfolio: A strong portfolio demonstrating impactful product design work, especially in platform or ad-related products.
Collaboration: Excellent communication and collaboration skills; comfortable working with senior stakeholders across disciplines.
User Focus: Deep empathy for users and a passion for solving complex problems with simple, intuitive solutions.
Adaptability: Thrive in a fast-paced, ambiguous environment.
Bonus Points
* Familiarity with connected TV, streaming, or digital media platforms.
* Ad tech domain expertise: you've developed expertise in delivering advertising technology to a global audience.
* Experience working in global, cross-cultural teams.
Inclusion is a Netflix value and we strive to host a meaningful interview experience for all candidates. If you want an accommodation/adjustment for a disability or any other reason during the hiring process, please send a request to your recruiting partner.
We are an equal-opportunity employer and celebrate diversity, recognizing that diversity builds stronger teams. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.
$128k-236k yearly est. 35d ago
Staff Data Engineer, Marketing Technology
Thumbtack 3.9
Remote job
Thumbtack helps millions of people confidently care for their homes.
Thumbtack is the one app you need to take care of and improve your home - from personalized guidance to AI tools and a best-in-class hiring experience. Every day in every county of the U.S., people turn to Thumbtack to complete urgent repairs, seasonal maintenance and bigger improvements. We help homeowners know which projects to do, when to do them and who to hire from our growing community of 300,000 local service businesses. If making an impact inspires you, join us. Imagine what we'll build together.
About the Marketing Tech Team
Marketing Tech is a critical team at Thumbtack overseeing and optimizing millions of marketing spend and is directly responsible for driving our company's top line revenue growth. As part of this team, you'd get to work on a wide range of Marketing lanes such as paid (SEM, Social, Streaming Media, etc) as well as organic (SEO, Engagement and Lifecycle Marketing, etc) and have an outsized impact on our broader marketing efforts.
The Challenge
Thumbtack is relatively early in the journey of building out a world-class Marketing Tech stack. This role reports to the Embedded Data Engineering team, but works day-to-day with the Marketing Tech engineering team, with a small sub-team of two other Data Engineers. You'll work collaboratively to develop and build the vision of incorporating data through all aspects of marketing at Thumbtack, designed with our cross--functional team. Thumbtack fosters a very collaborative culture of builders, and as such, you'd help set the data architecture, be hands on in building our datasets and mentor engineers as we go.
What you'll do
Collaboratively refine and evangelize a comprehensive framework for integrating data-thinking into the software development lifecycle for marketing
Design, architect, and maintain core marketing datasets, data marts, and feature stores that support a blend of mature products and features with a rapidly evolving product line, in partnership with analytics, data science, and machine learning
Integrate with teams consisting of product engineers, analysts, data scientists, machine learning engineers throughout marketing to understand their data needs, and help design datasets with the same engineering rigor as any other software we design
Drive data quality and best practices across marketing and business areas
Help build the next generation of marketing data products at Thumbtack, based on real-time data products on top of Apache Kafka
In order to be successful, you must bring
8+ years of experience designing, building, and scaling data systems-spanning pipelines, warehouses, and analytical data products that drive measurable business impact.
Proven technical leadership in architecting and evolving complex data ecosystems, including ownership of data models, transformation frameworks, and integrations across multiple data domains; advanced proficiency in SQL and Python.
Deep experience with modern data stacks, including cloud-native warehouses (e.g., BigQuery or Snowflake), orchestration tools (Airflow or equivalent), and transformation frameworks (dbt or similar).
Strong system design and architecture mindset, able to reason about scalability, cost, and performance trade-offs, and define long-term data strategy.
Exceptional collaboration and influence skills, partnering effectively with Marketing Engineering, Analytics, and Data Science to translate business goals into robust, production-grade data systems.
Strong sense of ownership and accountability, balancing hands-on technical execution with the ability to mentor others, raise standards, and drive organization-wide improvements in data quality and reliability.
Expected salary ranges
For candidates living in San Francisco / Bay Area, San Jose, New York City, or Seattle metros, the expected salary range for the role is currently $249,900 - $323,400.
For candidates living in Austin, TX or Washington DC metros or in California, Massachusetts, New Jersey, or Washington states, the expected salary range for the role is currently $224,900 - $291,100.
For candidates living in all other US locations, the expected salary range for this role is currently $212,400 - $274,900.
Actual offered salaries will vary and will be based on various factors, such as calibrated job level, qualifications, skills, competencies, and proficiency for the role.
#LI-Remote
Thumbtack embraces diversity. We are proud to be an equal opportunity workplace and do not discriminate on the basis of sex, race, color, age, pregnancy, sexual orientation, gender identity or expression, religion, national origin, ancestry, citizenship, marital status, military or veteran status, genetic information, disability status, or any other characteristic protected by federal, provincial, state, or local law. We also will consider for employment qualified applicants with arrest and conviction records, consistent with applicable law.
Thumbtack is committed to working with and providing reasonable accommodation to individuals with disabilities. If you would like to request a reasonable accommodation for a medical condition or disability during any part of the application process, please contact: ***************************.
If you are a California resident, please review information regarding your rights under California privacy laws contained in Thumbtack's Privacy policy available at ***********************************
We put as much craftsmanship into candidate safety as we do into the hiring experience itself. While scammers may try to impersonate our team, we'll never ask you for money, banking info, or SSNs during hiring. Check out our blueprint on how to spot the fakes.
$249.9k-323.4k yearly Auto-Apply 34d ago
Product Manager, Media Platform
Netflix, Inc. 4.4
Remote or Los Angeles, CA job
Netflix is one of the world's leading entertainment services, with over 300 million paid memberships in over 190 countries enjoying TV series, films and games across a wide variety of genres and languages. Members can play, pause and resume watching as much as they want, anytime, anywhere, and can change their plans at any time.
Now is an amazing time to join Netflix as we seek to entertain the world. With Netflix expanding into games, advertising, live sports, and new entertainment formats, you'll be building the infrastructure backbone that powers our platform's evolution into entirely new ways of entertaining the world. As the Product Manager, Media Platform Distribution, you will solve infrastructure challenges that exist at the intersection of "massive scale, diverse content workflows, and intelligent automation - a problem few companies in the world face at this magnitude and complexity. At Netflix, our product managers have broad remits so you have the opportunity to make a big impact.
Our Media Platform team creates the foundational systems that power Netflix's entire content ecosystem, from footage captured on set to final streaming delivery across globalization, marketing, and post-production workflows. We own the technology stack that production builders depend on - spanning asset management, storage, and media processing - while architecting the foundation that will unlock the next era of AI-powered content creation. Because our products serve both content creators pushing creative boundaries and the business models that enable their innovation, we seek someone who can seamlessly bridge cutting-edge technology and strategic thinking, applying strong product principles while deeply understanding the creative and operational needs of Netflix users in the pitch-to-play ecosystem.
This role can be based out of our Los Angeles or Los Gatos offices in a hybrid model or remotely from the West Coast. Regular travel to our Los Angeles or Los Gatos offices will be required if remote-based.
As a Product Manager at Netflix, you will:
* Build a strategic roadmap and take product concepts from idea through validation, shipping, measurement, and iteration
* Author strategy memos, presentations and represent your team's work to senior executives
* Lead a team of stunning colleagues across design, engineering, and data science to deliver outstanding solutions to our customers
* Operate with true transparency and autonomy while consistently seeking feedback and input from partners to drive successful product outcomes. Our culture is unique and is key to how we innovate
As the Product Manager on the Media Platform team, you will be responsible for:
* Owning our technology strategy for making Netflix assets discoverable and understandable
* Drive the platform strategy for search and metadata capture
* Developing and delivering a roadmap that balances efficiency, scale planning, and platform feature needs while enabling the next generation of content creation technologies to flourish at Netflix scale
* Communicating your strategy broadly throughout the organization
The Ideal Candidate:
* This is a senior role and requires commensurate experience as a product manager (7+ years)
* Experience working with infrastructure teams and/or building products for platform scaling, especially in media, DAM or content creation environments
* Experience working AI/ML pipeline infrastructure
* Experience working with B2B platform products that serve thousands of users across diverse use cases
* Ability to inspire, motivate and lead a cross-functional team - your ability to build strong relationships is critical to success
* Deep experience using data to inform priorities and evaluate impact of infrastructure initiatives
* Excellent verbal and written communication skills
* Bias towards action, and can independently and effectively rally cross-functional teams and drive projects forward with speed
Inclusion is a Netflix value and we strive to host a meaningful interview experience for all candidates. If you want an accommodation/adjustment for a disability or any other reason during the hiring process, please send a request to your recruiting partner.
We are an equal-opportunity employer and celebrate diversity, recognizing that diversity builds stronger teams. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.
Zippia gives an in-depth look into the details of Hulu, including salaries, political affiliations, employee data, and more, in order to inform job seekers about Hulu. The employee data is based on information from people who have self-reported their past or current employments at Hulu. The data on this page is also based on data sources collected from public and open data sources on the Internet and other locations, as well as proprietary data we licensed from other companies. Sources of data may include, but are not limited to, the BLS, company filings, estimates based on those filings, H1B filings, and other public and private datasets. While we have made attempts to ensure that the information displayed are correct, Zippia is not responsible for any errors or omissions or for the results obtained from the use of this information. None of the information on this page has been provided or approved by Hulu. The data presented on this page does not represent the view of Hulu and its employees or that of Zippia.
Hulu may also be known as or be related to Hulu, Hulu LLC and Hulu, LLC.