Key Account Case Management- Ophthalmology
Guaynabo, PR
In general, the Key Accounts Case Manager will be responsible for the following tasks:
Review and interpret prescriptions to ensure appropriate therapies.
Review medication policies to ensure compliance with requirements for billing purposes.
Transcribe prescription data in preparation for Pharmacist verification.
Contact all new patients to inform them of prior authorization requirements and welcome them to Alivia Specialty Pharmacy.
Gather all necessary information and documents to support the approval request to the Health Plan or PBM.
Communicate and send necessary documents to insurance companies or other payers to fulfill prior authorization requirements.
Answer incoming pharmacy calls with excellent customer service standards and follow up on pending internal or external tasks.
Meet the quantitative and qualitative production standards set by management.
Obtain the patient's medication list for DUR research.
Submit and review prescription drug insurance claims to be delivered to patients and providers.
Refer to the Patient Assistance Program department in cases where the patient cannot afford deductibles.
Develop relationships and act as a liaison with physicians, patients, infusion centers, manufacturers, and Patient Assistance Programs.
Identify and resolve rejected requests by health plans, including facilitating access to comparable medication regimens; refer to pharmacist in case of potential pharmaceutical alternatives.
Monitor assistance balances for each enrolled patient to ensure funding is available through the completion of therapy (e.g., financial aid).
Communicate medication deductible as applicable.
Maintain continuous communication with the medical office and/or infusion center.
Identify and follow up on refill dates to ensure patients receive medications on time in accordance with the treatment plan.
Other duties: perform or assist with any operation as needed to maintain workflow and meet timelines and quality standards; participate in meetings and working groups prepared by management or colleagues; stay updated on new developments, requirements, and policies.
Escalate any extraordinary situation to the supervisor or manager; availability to attend weekly meetings.
Other duties as assigned by the supervisor.
Minimum Requirements:
Experience in Case Management.
Ability to communicate in English, including reading comprehension, verbal communication, and written communication.
Exemplary communication, customer service, and relationship-building skills with clients; including listening, speaking, and writing in both Spanish and English.
Associate Degree as Pharmacy Technician is required.
Valid Pharmacy Technician license is required.
Specialized training in benefits access and pharmacy/medical requirements is preferred.
EEOC F/M/D/V
Auto-ApplyPharmacy Help Desk Call Center Representative
Guaynabo, PR
The Pharmacy Help Desk Call Center Representative reports to the Pharmacy Help Desk Call Center Supervisor and is responsible to provide a customer service by telephone of incoming and outbound calls to providers, beneficiaries and pharmacies.
ESSENTIALS ROLES AND RESPONSIBILITIES
Answer incoming pharmacy calls regarding issues related to a claim transaction, reimbursement, payment, and other required information in accordance with PharmPix Pharmacy Help Desk Call Center performance metrics.
Answer incoming providers' and beneficiaries' calls following Call Center scripts, in a timely matter and in accordance with PharmPix call center performance metrics.
Answer incoming calls and perform outbound calls according to HIPAA and Pharmacy Laws Standards.
Identify pharmacies, providers and beneficiaries needs, clarify information, research every issue and providing solutions.
Document all inquiries in the Customer Service Management Applications such as, Service Desk, OneArk and email.
Route the case to the corresponding internal department or the appropriate Health Insurance Carrier.
Guide pharmacies, providers and beneficiaries regarding the process of claim transmission, reimbursement and payment.
Constantly monitors the BACMAN Alert Application to ensure proper management of rejections at point of sale.
Evaluate on an individual basis to determine if the patient meets the criteria for a coverage determination for alerts such as DURs (Drug Utilization Reviews), HMO (Health Maintenance Organization) among other rejections evaluations required by business.
Identify system issues and route to the corresponding internal department.
Make outbound calls to pharmacies, providers and beneficiaries if necessary.
Support all Quality Management Program initiatives.
Perform Special projects and/or other duties assigned by the Operations Manager and or Pharmacy Help Desk Call Center Supervisor.
TRAINING & EDUCATION
Pharmacy Technician, Technical or Associate Degree
LICENSURE / CERTIFICATION
Puerto Rico Board of Pharmacy Technician Registry Certificate (CPhT), or prospect.
PROFESSIONAL EXPERIENCE
1 - 2-year customer service or call center experience and healthcare environment (Preferable).
PROFESSIONAL COMPETENCIES
Knowledge:
Fully Bilingual (Spanish / English written and verbal).
PC skills (Microsoft System)/System oriented.
Skills:
Strong customer service skills.
Excellent phone, written, active listening and follow-through skills.
Skill in analyzing situations accurately and taking effective action.
Attention to details.
Time Management Skills: Establishing priorities and accomplishing tasks in a timely manner.
Ability to work with others to reach a solution.
Be able to toggle between several software programs.
Demonstrated effective organizational skills.
Abilities:
Able to effectively interact with internal departments, PharmPix clients, members and other healthcare professionals.
Ability to work with others to reach a solution.
Be able to toggle between several software programs.
Ability to work in a fast-paced environment and multitask.
PHYSICAL AND MENTAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear, sitting, standing and walking.
The position requires that weight be lifted and force be exerted up to 25 pounds.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
ENVIRONMENTAL AND WORKING CONDITIONS
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines. Require evening or weekend work.
PharmPix is an Equal Employment Opportunity Employer Minorities / Females / Disable / Veterans
Auto-ApplySenior Operations Supervisor
Gurabo, PR
At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at *******************
Job Function:
Supply Chain Manufacturing
Job Sub Function:
Manufacturing Pharmaceutical Process Operations
Job Category:
People Leader
All Job Posting Locations:
Gurabo, Puerto Rico, United States of America
Job Description:
About Innovative Medicine
Our expertise in Innovative Medicine is informed and inspired by patients, whose insights fuel our science-based advancements. Visionaries like you work on teams that save lives by developing the medicines of tomorrow.
Join us in developing treatments, finding cures, and pioneering the path from lab to life while championing patients every step of the way.
Learn more at *******************/innovative-medicine
We are searching for the best talent for a Senior Operations Supervisor to be in Gurabo, PR!
This is an experienced professional with high technical expertise, responsible for fulfilling the production/manufacturing schedule requirements in terms of quantity and due dates maintaining the highest quality standards in compliance with company policies and procedures, and all applicable regulations.
Key Responsibilities:
Plan day to day of manufacturing and/or packaging functional areas assigned; and be responsible for the supervision, mentoring, and development of assigned personnel.
Collaborate and influence business partners; be a servant leader and promote diversity and inclusion.
Monitor and control the manufacturing process for its efficiency (yields, scrap, equipment downtime, personnel attendance, etc.) and coordinate services from supporting departments to maintain the department efficiency, productivity and compliance.
Be responsible for developing and updating all areas SOP's, JHA, Batch Records, forms and log books to reflect the process and to be fully aligned with cGMP's and EHS requirements.
Perform systematic walkthroughs audits of the operational floor to ensures compliance with cGMP's, EHS at all times.
Be responsible for on time and complete investigation of deviations on its area of control.
Ensure that validation and startup of the equipment and processes are performed as scheduled. Measure and monitor process performance and make suggestions for corrective actions as needed.
Effectively participate in regulatory and internal audits of area of responsibility.
Manage recruitment and staffing process and carry out special assignments/projects, as required.
Qualifications
Education:
A minimum of Bachelor's degree is required. Focus degree in Business Administration, Science, Pharmacy, Engineering or other related field is preferred
Aseptic Techniques, DEx and/or Six Sigma Certifications (i.e. Yellow Belt and Green Belt) are highly preferred
Experience and Skills:
Required:
At least four (4) years of experience in a manufacturing regulated industry
Experience in the Pharmaceutical Parenteral industry environment
Supervisory or team/group leader experience
Solid understanding of machines, including their designs, uses and maintenance
Good knowledge of scientific investigation processes
Regulatory compliance, safety and environmental controls knowledge
Proficiency in English and Spanish languages (verbal and written)
Proficiency in Microsoft Office tools (i.e., Word, Excel and PowerPoint) Basic operational knowledge of SAP and Trackwise
Preferred:
Knowledge of business and management principals involved in strategic planning, resource allocation, human resources, leadership techniques, production methods, and coordination of people and resources
Knowledge in disinfecting process
Knowledge in parenteral fill and finish including lyophilization process
Solid understanding in statistics and its applications
Other:
Flexibility and availability to support all shifts, extended hours, holidays and weekends.
The position requires up to ten percent (10%) domestic and international travel.
Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.
Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants' needs. If you are an individual with a disability and would like to request an accommodation, external applicants please contact us via *******************/contact-us/careers, internal employees contact AskGS to be directed to your accommodation resource.
Required Skills:
Preferred Skills:
Agile Manufacturing, Business Behavior, Chemistry, Manufacturing, and Control (CMC), Communication, Data Analysis, Developing Others, Gap Analysis, Good Manufacturing Practices (GMP), Inclusive Leadership, Leadership, Manufacturing Standards, Operational Excellence, Pharmaceutical Industry, Plant Operations, Process Optimization, Project Administration, Supervision
Auto-ApplyCommissioning & Qualification Lead - Upstream & Downstream Process Equipment LL05-250822
Juncos, PR
Job Description
Validation & Engineering Group, Inc.
(V&EG) is a leading services supplier who provides solutions for the Pharmaceutical, Biotechnology, Chemical, Food, and Medical Devices industries in the following areas: Laboratory, Compliance, Computer, Engineering, Project Management, Validation, and other services.
We are seeking a talented, dedicated individual committed to work under the highest ethics standards for the following position:
CQV Lead - Upstream & Downstream Biotech Process Equipment
The CQV Lead will be responsible for overseeing all commissioning, qualification, and validation activities related to upstream and downstream process equipment in a biotech GMP manufacturing facility. This includes strategic planning, resource coordination, protocol development, execution oversight, and stakeholder engagement across the CQV lifecycle. The role requires a strong technical background in cell culture and purification systems, as well as leadership experience in cross-functional environments supporting project delivery, regulatory compliance, and schedule milestones.
Key Responsibilities:
Leadership & Project Management
Lead CQV efforts for upstream and downstream equipment, ensuring alignment with overall project schedule and quality standards.
Manage CQV engineers and contractors; assign responsibilities and oversee protocol development and execution activities.
Represent CQV function in cross-functional meetings with QA, Manufacturing, Automation, Process Engineering, and Project Controls.
Develop CQV strategy, work plans, and schedules in alignment with URS, risk assessments, and cGMP expectations.
Support the resolution of deviations, non-conformances, and issues identified during commissioning and qualification.
Documentation & Execution Oversight
Oversee the preparation and approval of commissioning plans, IQ/OQ/PQ protocols, risk assessments, and summary reports.
Ensure traceability from URS to qualification deliverables (RTM).
Approve system walkdowns, punchlist resolutions, and impact assessments.
Lead or support FAT/SAT coordination and vendor engagements.
Compliance & Quality Assurance
Ensure CQV activities are conducted in accordance with FDA, EMA, ICH Q8-Q10, ISPE Baseline Guide Vol. 5, and ASTM E2500.
Collaborate with QA to ensure timely approvals of protocols and reports.
Ensure all validation deliverables support readiness for regulatory inspections and PPQ readiness.
Equipment in Scope:
Upstream Systems:
Bioreactors (single-use and stainless steel)
Media preparation systems and skids
Cell culture support equipment (incubators, mixing tanks)
Control systems for pH, DO, temperature, agitation
Seed train and expansion systems
Downstream Systems:
Chromatography systems (Protein A, IEX, etc.)
Tangential flow filtration (TFF) skids
Virus filtration/inactivation systems
Centrifuges and depth filtration units
Bulk hold tanks and transfer skids
CIP/SIP systems interfacing with both upstream and downstream trains
Qualifications:
Bachelor's or Master's degree in Engineering, Biotechnology, or related Life Sciences field.
Minimum 7-10 years of CQV experience in GMP biopharmaceutical manufacturing.
Demonstrated experience leading CQV teams in facility startups, tech transfers, or capital projects.
Strong technical knowledge of both upstream (cell culture) and downstream (purification) processes.
In-depth understanding of validation lifecycle and GMP documentation.
Excellent communication, coordination, and problem-solving skills.
Preferred Experience:
Use of electronic validation platforms (e.g., Kneat, Valgenesis).
Familiarity with DeltaV, Rockwell, or Siemens PCS automation.
Previous experience on large-scale biotech capital projects (greenfield/brownfield).
Experience interfacing with Quality Assurance and regulatory auditors.
Calibration / Metrology Technician
Humacao, PR
Calibrates electronic test measuring equipment and signal generating equipment to conform to set standards. Tests, calibrates, adjusts, and maintains electromechanical, mechanical, optical, pneumatic, hydro mechanical, and pressure type measuring and indicating instruments. Sets up calibration sequences, methods and procedures according to detailed specifications, blueprints, drawings, and requirements. Disassembles, cleans, repairs, and replaces defective parts of test equipment such as pressure gauges and tension meters. May monitor and verify quality in accordance with statistical process or other control procedures.
Requirements:
Certified technician with experience working with general fixtures used in the regulated manufacturing industries (metrology). Entry level position typically requiring little to no prior experience in technical aspects of a job . Work is clearly defined, routine or follows standard procedures and is closely supervised. Performs basic tests and records data. Excellent interpersonal skills, responsible, serlf-starter, focused on self-development.
Construction Document Control
Caguas, PR
The Construction Document Control Specialist is responsible for managing, organizing, and maintaining all project-related documentation for a construction project. This includes tracking submittals, RFIs, drawings, permits, contracts, change orders, and ensuring version control and timely distribution to all stakeholders. The role is critical to supporting project coordination, quality control, and compliance with regulatory and contractual requirements.
Key Responsibilities:
Manage and control the flow of construction documentation using document control software (e.g., Procore, Aconex, PlanGrid).
Maintain accurate and organized document logs, registers, and archives.
Distribute updated drawings, specifications, and project communications to the appropriate teams.
Track and manage Requests for Information (RFIs), submittals, transmittals, and change orders.
Implement document version control and ensure outdated versions are marked and archived.
Support project team with preparing and reviewing documentation for quality and compliance.
Maintain audit trails for document reviews, approvals, and distribution.
Ensure all documentation meets company standards, project requirements, and legal guidelines.
Assist in preparing project closeout documents including as-built drawings, O&M manuals, warranties, and permit files.
Coordinate with engineers, contractors, clients, and subcontractors to resolve document-related issues.
Required Qualifications:
Bachelor's degree in administration, Engineering
2+ years of experience in document control or administrative support in construction or engineering projects.
Familiarity with construction documents such as drawings, submittals, RFIs, and change orders.
Proficiency in document control software (e.g., Procore, Aconex, SharePoint, Autodesk Construction Cloud).
Strong organizational and time management skills.
Detail-oriented with excellent written and verbal communication skills.
Ability to handle confidential and sensitive information.
Preferred Skills:
Knowledge of construction processes, codes, and regulatory requirements.
Experience in ISO-compliant documentation practices.
Bilingual preferred.
"Drug Free Workplace Policy: In accordance with our commitment to maintaining a safe and productive work environment, all applicants for employment with our company are required to affirm their commitment to a drug-free workplace and consent to pre-employment drug testing as a condition of employment."
Share Tech Group is committed to being an equal opportunity employer, fostering a diverse and inclusive workplace where all individuals are treated with respect and provided with equal opportunities for employment and advancement.
Auto-ApplyFirst Responder PR (Area Oeste)
Guaynabo, PR
Join LifeLink - Join a Life Saving Team!
About LifeLink More than four decades ago, a visionary group of innovators, led by renowned nephrologist Dr. Dana Shires, made a life-changing commitment-to save lives through organ and tissue donation. From that bold beginning, LifeLink Foundation was established - founded with heart, purpose, and a mission that still guides us today.
What started as a nonprofit with big dreams has grown into a vision-driven organization of more than 700 dedicated professionals across west-central Florida, Georgia, parts of South Carolina, Puerto Rico, and the US Virgin Islands.
At LifeLink, we are united by our mission: To honor donors and save lives through organ and tissue donation.
Our vision remains clear: To maximize the gift of life while giving hope to donor families and transplant patients.
We are grounded in the values that shape our work and culture-Compassion. Excellence. Legacy. People. Quality.
If you're inspired by purpose, driven by impact, and ready to help save and heal lives, LifeLink is the place for you.
What You'll Do
As a First Responder, you will directly contribute to LifeLink's life-saving mission. Primary responsibility is to respond to hospital referrals on-site for the purpose of evaluating potential for organ/tissue donation. This position will include building and maintaining strong relationships with appropriate hospital professionals. Will work in collaboration with Referral Coordinators (RC), apply LifeLink's policies and procedures in performing and documenting the timeliness, suitability and response to organ/tissue referrals. Effectively communicate with hospitals, Administrator on Call (AOC), Medical Director on Call (MDOC), management staff, FCC and HD Staff.
Key Responsibilities:
Keeps current with hospital required EMR access, updates and training.
Performs first responder responsibilities in coordination with the appropriate recovery staff, which may
include but not limited to the following:
Timely onsite response to referral evaluations of potential donors
Utilization of Electronic Medical Record (EMR) in order to document and present case presentation
to RC/AOC/MDOC
Collaborate with hospital partners in order to assess hemodynamic status and plan of care
Completion of physical assessment in collaboration with nursing staff, as appropriate
Identification of legal next of kin (LNOK) in the order of priority per state statute
Communicate findings to the RC/AOC and MDOC, as directed
Timely documentation of on-site evaluation in iTransplant
Communicate LifeLink plan to hospital personnel
Facilitates end of life discussion with potential donor families which may include the following:
Brain death /Donation After Cardiac Death/Plan for withdrawal of care
Family readiness discussion
Donor disclosure- verifying the donor registry
In collaboration with RC/AOC, provide recommendations to hospital staff on implementation of
catastrophic brain injury guidelines (CBIG), if applicable.
In conjunction with AOC, determine appropriate timing for Family Care Coordinator or other LifeLink staff
to respond onsite.
Participate in continuing education courses and seminars necessary to obtain appropriate CEUs to
maintain certifications and licensure.
Participate in OPO meetings, activities, and other assignments as directed by management.
Other duties as assigned.
Who You Are
Passionate about helping others and making a difference
Aligned with LifeLink's core values of Compassion, Excellence, Legacy, People, and Quality
RN with an Associates Degree required. BSN with a minimum of three years of sound clinical experience
in an intensive care unit/emergency room is preferred.
Effective verbal and written communication skills.
Always maintains a professional demeanor and attitude.
Ability to apply sound judgment working with little direct supervision and with a growing degree of
autonomy.
Reliable vehicle with good verifiable driving record and current State/Commonwealth driver's license.
Residing within assigned service area is preferred. Primary home/hospital/office location may be assigned
within service area if applicable.
Required to respond to cases based on published schedule.
Demonstrated physical ability to lift, carry and/or move equipment of varying weight from 1 to 30 pounds
for 10% of the work time and to stand for 90% of the work time.
A collaborator who thrives in a mission-first environment
Why LifeLink?
Be part of an organization with a legacy of saving lives and giving hope
Join a passionate and supportive team across Florida, Georgia, and Puerto Rico
COMPANY PAID Medical, Dental, Disability & Life Insurance
Generous COMPANY PAID Pension Plan for your Retirement
Paid Vacation, Sick Days & Holidays
Growth opportunities in a mission-driven, high-impact nonprofit
Work with purpose, knowing your efforts directly touch lives
Diversity, Equity & Inclusion
LifeLink is proud to be an equal opportunity employer. We celebrate diversity and are committed to building an inclusive environment that reflects the communities we serve.
Ready to Help Change Lives?
Your next career move could be the most meaningful one yet.
Internal Audit Associate
Guaynabo, PR
The Internal Audit Associate will support the Internal Audit Department in executing audits, documenting processes, and assessing internal controls across all business units. This role requires strong analytical skills, attention to detail, and the ability to collaborate effectively with the audited areas. The Internal Audit Associate will help ensure compliance with regulatory requirements (including SOX, Texas DOI, and other applicable frameworks), promote operational efficiency, and provide valuable insights for process improvements.
KEY RESPONSIBILITIES:
Audit Execution
Assist in conducting internal audits across functional areas such as Claims, Underwriting, HR, Finance, Legal, and IT.
Perform testing of controls to evaluate compliance with SOX and company policies.
Document audit findings and prepare clear, concise working papers.
Support the development of audit reports and follow-up on remediation actions.
Process Documentation
Work alongside process owners to document workflows, SOPs, and process narratives in a standardized format.
Assist in creating flowcharts, risk-control matrices, and supporting documentation.
SKILLS & QUALIFICATIONS
Strong analytical, problem-solving, and critical thinking skills.
Excellent verbal and written communication abilities, including preparing clear documentation and reports.
High attention to detail, with ability to work independently and manage multiple priorities.
Proficiency with Microsoft Office (Excel, Word, PowerPoint, Visio) and SharePoint.
Knowledge of insurance operations (Claims, Underwriting, MGA/TPA oversight) is desirable but not required.
EDUCATION AND EXPERIENCE:
Bachelor's degree in Accounting, Finance, Business Administration, or related field.
1-3 years of experience in internal audit, external audit, or related fields (Big Four, consulting, or insurance industry experience is a plus).
Familiarity with SOX compliance, internal controls, and regulatory frameworks.
Experience documenting processes and/or working with flowcharts and narratives
Auto-ApplyEnvironmental Technician
Cidra, PR
Mentor Technical Group (MTG) provides a comprehensive portfolio of technical support and solutions for the FDA-regulated industry. As a world leader in life science engineering and technical solutions, MTG has the knowledge and experience to ensure compliance with pharmaceutical, biotechnology, and medical device safety and efficacy guidelines. With offices in Caguas, PR, Boston, MA & San Francisco, CA and we serve life sciences clients in six global markets: United States, Puerto Rico, Dominican Republic, Mexico, Germany, Canada, and South America.
Responsibilities:
Perform environmental field risk assessments and inspections.
Collect, analyze, and interpret environmental data.
Prepare technical reports in compliance with regulations.
Ensure compliance with federal, state, and local environmental laws and regulations.
Handle the coordination of the Donation Program (packaging materials, etc.) to the community.
Prepare notifications in SAP and follow up of deficiencies found during the inspections or in the implementation of the Environmental Programs.
Contributes to the continuous improvement process sharing innovative ideas, recommendations and notifying Specialist and Manager of any discrepancy between current practices and documentation including any nature of violations.
Data entry in electronic files.
Assist to weekly staff meetings and other meetings as required.
Qualifications Requirements/Knowledge/Education/Skills:
BA degree Environmental Sciences, Environmental Engineering, or related.
Experience 1-3 years
Language: Spanish / English
Physical Requirements and Working Environment:
While performing the duties of this job, the employee is regularly required to use hands to finger, handle, feel, or operate objects, tools, or controls and reach with hands and arms. The employee frequently is required to stand, walk, talk, or hear; sit; climb or balance, stoop, kneel, crouch or crawl; and smell. The employee may lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception, and the ability to adjust focus.
While performing the duties of this job, the employee is regularly required to use hands to finger, handle, feel, or operate objects, tools, or controls and reach with hands and arms. The employee frequently is required to stand, walk, talk, or hear; sit; climb or balance, stoop, kneel, crouch or crawl; and smell. The employee may lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception, and the ability to adjust focus.
Mentor Technical Group es un empleador que ofrece igualdad de oportunidades y todos los solicitantes calificados recibirán consideración para el empleo sin importar raza, color, religión, sexo, orientación sexual, identidad de género, información genética, origen nacional, estado de veterano protegido, estado de discapacidad o cualquier otro grupo protegido por ley.
Mentor Technical Group is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.
Auto-ApplyAdministrative Assistant
San Lorenzo, PR
GENERAL DESCRIPTION: Provide administrative and clerical support for the Education Pillar. Develop requisitions, manage budget and other financial process. Collaborate in the data collection, operational and programmatic compliance, documentation and report process.
TASKS AND ESSENTIAL JOB RESPONSIBILITIES:
1. Develop requisitions, manage budget and other financial process.
2. Perform clerical and administrative tasks.
3. Assists with communication and documentation regarding the status of projects, programs and activities.
4. Scribing notes during meetings both internally and with external resources.
5. Collaborate in the follow-up process and meetings following operation procedures.
6. Ensure the collection of documents, folders, and both digital and hard copy documentation as required.
7. Collaborate in promotions and outreach initiatives to ensure participants' and families' orientations and recruitment.
8. Collaborate in the collection of data and data entry.
9. Assist in the communication of results and best practices of programs and procedures.
10. Prepare invoices, reports, memos, letters, financial statements, and other documents, using word processing, spreadsheet, database, and presentation software.
11. Maintained office supplies and equipment, obtained quotations, check inventory, and made purchased orders as needed.
12. Perform any other task requested by the supervisor.
EXPERIENCE, EDUCATION, SKILLS & KNOWLEDGE REQUIRED:
· Bachelor's degree in office systems, administration, education, or related areas required.
· At least two (2) or more years of experience in related administrative areas.
· Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
· Performing Administrative Activities - Performing day-to-day administrative tasks such as maintaining information files and processing paperwork.
· English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
· Getting Information - Observing, receiving, and otherwise obtaining information from all relevant sources.
· Interacting with computers - Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
PHYSICAL REQUIREMENTS & WORK ENVIRONMENT:
· Normal internal office environment with some travel to Club locations across Puerto Rico. Availability to engage funders on evenings and weekends is a core part of this position. Frequent internal contact with employees throughout the organization is required.
DISCLAIMER:
· The information presented indicates the general nature and level of work expected of employees in this classification. It is not designed to contain, nor to be interpreted as, a comprehensive inventory of all duties, responsibilities, qualifications, and objectives required of employees assigned to this job.
· An Equal Employment Opportunity Employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
Auto-ApplyConsultant, Customer Contract Admin
Guaynabo, PR
What Customer Contract Administration contributes to Cardinal Health Sales Administration/Operations is responsible for supporting the sales organization and driving operational excellence in order to achieve the strategic and sales objectives established by the sales organization. This includes sales tools/productivity improvement, customer contract administration, business metrics/analytics, and rewards architecture.
Customer Contract Administration is responsible for conducting research, investigations, and audits related to customer and supplier pricing inquiries, as well as resolving disputes. The role serves as a liaison between internal and external key stakeholders. It also involves managing multiple customer accounts and/or processes within a fast-paced, highly analytical environment. Upon request, the position may assist in preparing responses to RFIs and RFPs. Additionally, it supports the department manager in maintaining contract pricing accuracy and mitigation of errors.
Qualifications
* 4-8 years of experience, preferred
* Bachelor's degree in related field, or equivalent work experience, preferred
* Fully Bilingual English/Spanish is required
What is expected of you and others at this level
* Applies comprehensive knowledge and a thorough understanding of concepts, principles, and technical capabilities to perform varied tasks and projects
* May contribute to the development of policies and procedures
* Works on complex projects of large scope
* Develops technical solutions to a wide range of difficult problems
* Solutions are innovative and consistent with organization objectives
* Completes work; independently receives general guidance on new projects
* Work reviewed for purpose of meeting objectives
* May act as a mentor to less experienced colleagues
Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.
Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.
Auto-ApplyNutritionist - TSS
Guaynabo, PR
Nutritionist Guaynabo, PR ABOUT US At Grupo Triple S, we are committed to provide meaningful job experiences for Our Valuable People (Nuestra Gente Valiosa). We encourage an environment of very high ethical standards, always excelling in service, collaboration among the company, agility to deliver timely, and embracing accountability for results.
When you join Grupo Triple S, you will be key to our efforts on delivering high-quality and affordable healthcare as well as contribute to our purpose to enable healthier lives. We serve more than 1 million consumers in Puerto Rico through our Medicare Advantage, Medicaid, Commercial, Life and Property & Casualty Businesses.
Let's build healthier communities together, join now!
ABOUT THE ROLE
Responsible for promoting positive lifestyle changes looking forward to maintaining optimal health for the Triple-S Salud insures through nutritional evaluation, education, orientation and monitoring.
WHAT YOU'LL DO
* Developing educational group interventions for the insured of the different business lines of Triple-S Salud.
* Provide nutrition education to the insured about preventive and chronic conditions topics at an individual level.
* Write, review, design and evaluate educational material for the development of the activities to be performed.
* Participate in fairs, conferences and workshops in industries, medical groups, agencies and communities, as requested.
* Plan and develop Weight Control Programs for the insured of Triple-S Salud, as requested. Manage log of individual enroll in the Weight Control Programs and his/her progress.
* Develop assessment clinics for the insured of the different products of Triple-S Salud.
* Provides reports regarding activity outcome such as participation.
* Receives referrals from clinical management analyst for focused nutritional advice and provides nutritional counseling on an individual basis upon referral by clinicians and as a part of the clinical treatment plan.
* Responsible for performing comprehensive nutrition assessments of assigned members and developing care plans.
* Provides nutritional counseling for groups of patients needing ongoing assistance with management of a specific nutritional problem as a part of the overall clinical treatment plan.
* Serves as a consultant to the clinical management analyst in the prevention and treatment of patients with clinical problems which have a nutritional component.
* Develops and maintains print and non-print educational materials on nutritional topics for use by Health Educator and clinical management analyst.
* Provides in service educational programs for clinicians on nutritional topics, as needed.
* Assures access to medications and addresses adherence issues. Realize related community work.
* Other tasks as assigned by management and that are essential.
WHAT YOU'LL BRING
Bachelor's Degree of Science in Nutrition and Dietetics with one (1) to three (3) years of clinical experience. Minimum of one (1) year of experience in population management programs or comparable experience in the insurance industry, preferred. Current/Valid License in Nutrition in Good Standing and without restrictions in Puerto Rico. Member of College of Nutritionist Professionals of Puerto Rico
CLOSING DATE: 12/15/2025
It is company policy to seek for the qualified applicants for positions throughout the company without distinction of race, color, national origin, religion, gender, gender identity, real or perceived sexual orientation, civil status, social condition, political ideologies, age, physical or mental disability, veteran status or any other characteristic protected by law. Drug-free company.
Equality Employment Opportunity/Affirmative Action for Minorities/Females/People with Disabilities/Veterans". Employer with E-Verify to verify the eligibility of employment of all the new employees.
We encourage Females, Veterans and Disabled to Apply
Inventory Specialist
Carolina, PR
Job Description
Inventory Specialist
San Juan, Puerto Rico
Welcome to the world of aviation excellence! As an Inventory Specialist at Air Cargo Carriers (ACC), you'll play a vital role in ensuring our aircraft maintenance operations run smoothly and efficiently. With over 35 years of service across North America and the Caribbean, ACC is a trusted name in Part 135 air cargo operations.
At ACC, we believe our people are our greatest asset. Join a supportive and collaborative team where your contributions directly impact flight safety and operational success.
Position Overview:
Based at the SJU airport, the Inventory Specialist is a key member of the Maintenance and Supply Chain/Logistics team. This role is responsible for the accurate tracking, organization, and distribution of aircraft parts and materials, ensuring timely support for maintenance activities and compliance with aviation standards.
Shift:
Full-time, 40 hours/week
Base schedule of Tuesday to Friday 4am-1pm, and Sundays 3pm-12am, off Saturdays and Mondays.
Also, this team member needs to be flexible and able to work variable shifts, including mornings, evenings, weekends, and holidays, as needed, to cover departmental needs.
Compensation & Benefits:
Competitive hourly pay based on experience
Comprehensive Medical, Dental, Vision, and Life Insurance (Full-Time)
401(k) Retirement Plan
Paid Vacation and Holidays
Key Responsibilities:
Receive, inspect, and document incoming aircraft parts and materials
Maintain accurate inventory records using digital and/or manual systems
Issue parts to maintenance personnel with proper documentation
Monitor stock levels and reorder supplies as needed
Ensure secure and compliant storage of all inventory items
Monitor calibrated tools and maintain related documentation
Prepare shipping documentation for parts transfers or repairs
Conduct regular cycle counts and physical inventory audits
Maintain a clean, organized, and safe stockroom environment
Support compliance with FAA regulations and internal quality standards
Monitor Shelf Due Items
Qualifications:
High school diploma or equivalent (additional training in logistics or aviation is a plus)
Prior experience in inventory control, warehousing, or aviation parts preferred
Familiarity with FAA regulations and aircraft maintenance terminology is not required, but would be a strong advantage
Proficient in basic computer use and inventory software
Strong attention to detail and organizational skills
Ability to lift up to 50 lbs and work in warehouse conditions
Must be authorized to work in the U.S. and pass required background/security checks
Work Environment:
Combination of warehouse and office settings
May require shift work, weekends, and occasional overtime
Additional Information:
ACC is a drug- and alcohol-free workplace. Pre-employment and random substance testing may be required for safety-sensitive positions. We are proud to be an equal opportunity employer.
Data Integrity Specialist
Gurabo, PR
Job Description
PharmEng Technology has been providing quality services to leading manufacturers of healthcare and pharmaceutical products since 1997. Our specialists hold expertise in Commissioning & Qualification, Validation, Quality Systems, Regulatory Affairs, Engineering, and Training to ensure that our clients can keep on providing the world with their cost-effective and high-standard healthcare products.
At PharmEng Technology, we strive to cultivate the best working environment where empowerment, passion and perseverance are nurtured while serving our clients to achieve their unique business goals.
Data integrity specialists are responsible for ensuring that data is accurate and consistent across an organization. They commonly work with databases or other large pools of information, looking for errors or inconsistencies that may have been introduced during the collection, storage, or transmission process.
Responsibilities
Ensure the accuracy and completeness of data across multiple platforms through analysis, auditing, and reporting.
Develop and maintain data integrity policies and procedures in alignment with organizational goals.
Conduct regular audits of data to identify errors, discrepancies, or missing information.
Investigate root causes of data issues and work with relevant teams to resolve them.
Generate reports on data integrity findings for internal and external stakeholders.
Keep abreast of new developments in data management and data integrity best practices.
Train staff on data integrity procedures and policies
Assist with the development and implementation of data governance framework.
Monitor compliance with data integrity policies and procedures.
Escalate non-compliance issues to senior management as needed.
Maintain up-to-date knowledge of relevant laws, regulations, and industry best practices.
Perform other duties as assigned.
Required Skills and Qualifications
Bachelor's degree in computer science, information technology, or related field
3-5 years professional experience working with Data Integrity
Experience developing and implementing data quality control processes.
Exceptional attention to detail and strong analytical skills
Ability to work independently and as part of a team.
Proficient in Microsoft Excel and Access
At least one year Experienced Microbiologist in Medical Devices o Pharmaceutical area . Previous expirience working with Microscope/ Measurments Available to work first, second shift and weekend and extended hours. Exempt Employee Bilingual Work under minimal supervision
Great Communication Skills
Team Work oriented
Previous expirience in Metallographic test is desired.
Position Description Carries out studies in the growth, structure, development, and general characteristics of bacteria and other microorganisms. Studies origin, relationship, development, anatomy, functions, and chemical processes of living organisms. Isolates and produces cultures of microorganisms to identify them and to observe their action upon living tissues and dead organic matter of animals, plants, and other microorganisms. Conducts chemical analysis of substances such as acids, alcohol, and enzymes. Evaluates new substances prior to their initiation into clinical and/or toxicological investigations by verifying activity.
Pharma & Trade Relations Manager
Guaynabo, PR
Job Description
The Pharma & Trade Relations Manager is a key strategic and operational liaison between the specialty pharmacy and pharmaceutical manufacturers, wholesalers, and trade channel partners. This role is responsible for establishing, managing, and enhancing contractual and strategic relationships to support limited distribution drug (LDD) access, drive network inclusion, and optimize product availability and performance within the specialty pharmacy ecosystem.
Key Responsibilities:
Manufacturer Relations & Contracting
Lead and manage partnerships with pharmaceutical manufacturers for product access, distribution agreements, and program participation (e.g., LDD, REMS, HUB services).
Facilitate product onboarding processes including data exchange, performance metrics, inventory management, and program requirements.
Trade & Channel Strategy
Develop and execute trade strategies aligned with pharmacy growth objectives, operational capacity, and therapy area expansion.
Collaborate with internal teams to evaluate, implement, and manage 3PL, wholesalers, and distributors partnerships.
Data Analysis & Reporting:
Analyze market data, sales reports, and industry trends to inform business strategy.
Provide regular reports on relationship health, contract performance, and product access metrics.
Program Implementation & Performance
Identify and engage business owners in planning and implementation for new specialty products. Identify barriers and effectively engage appropriate resources across the system to break down barriers to defined objectives.
Support execution of manufacturer-specific programs (e.g., copay, adherence, patient support) and ensure compliance with program protocols.
Cross-Functional Collaboration
Partner with internal teams (Pharmacy, Clinical, Finance, Operations) to ensure operational readiness for new product launches.
Serve as a voice of the manufacturer internally to align capabilities and service levels with program expectations.
Regulatory Compliance:
Ensure all activities adhere to relevant healthcare laws, including HIPAA, FDA regulations, and state-specific regulations.
Maintain up-to-date knowledge of changes in the pharmaceutical industry and work with legal/compliance teams to address new regulations.
Qualifications:
Bachelor's degree in Business, Life Sciences, Pharmacy, or related field.
5+ years of experience in trade relations, manufacturer account management, or commercial roles within specialty pharmacy, biotech, or pharmaceutical industries.
Strong understanding of specialty pharmacy distribution models, access pathways, and limited distribution drug networks.
Knowledge of industry regulations, compliance standards, REMS programs, and contractual frameworks.
Excellent communication, negotiation, and relationship management skills.
LL02-251022 C&Q Lead - Inspection Lines
Juncos, PR
Job Description
Validation & Engineering Group, Inc.
(V&EG) is a leading services supplier who provides solutions for the Pharmaceutical, Biotechnology, Chemical, Food, and Medical Devices industries in the following areas: Laboratory, Compliance, Computer, Engineering, Project Management, Validation, and other services.
We are seeking a talented, dedicated individual committed to work under the highest ethics standards for the following position:
The C&Q Lead - Inspection Lines oversees and coordinates all Commissioning and Qualification activities for visual inspection systems used in sterile drug product operations, including both manual and automated inspection technologies. This role ensures equipment, control systems, and supporting utilities are qualified in compliance with regulatory standards (FDA, EMA, Annex 1) and ready for GMP use at site start-up.
Key Responsibilities
Project Leadership & Planning
Lead end-to-end C&Q scope for automated and semi-automated inspection lines, including:
Vision systems for vial, syringe, and cartridge inspection
Conveyance and reject mechanisms
Integration with MES / SCADA / Serialization systems
Container closure integrity test (CCIT) systems
Develop and maintain the Inspection C&Q Master Plan, aligning with the overall site Validation Master Plan.
Coordinate activities across Engineering, QA Validation, Automation, and Manufacturing Operations.
Establish and monitor C&Q milestones for inspection systems to meet project timelines and regulatory readiness.
Commissioning & Qualification Execution
Oversee preparation, review, and approval of URS, FAT/SAT, IOQ protocols, and summary reports.
Ensure equipment and vision systems meet GAMP 5, 21 CFR Part 11, and data integrity standards.
Manage vendor FAT/SAT and site integration testing; ensure punch-list closure.
Supervise execution of C&Q protocols in accordance with ASTM E2500 and ISPE Baseline guides.
Maintain traceability between design requirements and executed testing.
Technical Oversight
Serve as Subject Matter Expert (SME) for vision inspection and serialization systems.
Review and approve:
Vision and camera configuration documentation
Control system design (PLC, HMI, SCADA, MES interfaces)
CCIT and reject logic configuration
Troubleshoot technical issues and support automation integration with packaging and filling operations.
Compliance & Documentation
Ensure C&Q documentation aligns with GMP, GDP, and corporate validation standards.
Support Quality Assurance during audits and regulatory inspections.
Ensure all deviations, CAPAs, and change controls related to C&Q are properly documented and closed.
Maintain digital records in the validation platform (e.g., Kneat or ValGenesis).
Collaboration & Leadership
Work closely with Process Engineering, Packaging, and QA Validation to ensure seamless qualification and handover.
Mentor junior C&Q engineers assigned to inspection or packaging areas.
Participate in daily coordination and readiness meetings to track progress and resolve issues proactively.
QualificationsEducation
Bachelor's degree in Engineering (Mechanical, Electrical, Automation, or related field).
Experience
8+ years of experience in Commissioning & Qualification for pharmaceutical or biotech facilities.
3+ years specific to automated visual inspection or packaging systems.
Experience in aseptic operations and data integrity requirements (GAMP 5, 21 CFR Part 11).
Strong understanding of Annex 1 and ISPE GPG: Visual Inspection of Parenterals.
Technical Competencies
Knowledge of camera systems, vision software, reject mechanisms, serialization, and MES connectivity.
Proficient in using electronic validation tools such as Kneat or ValGenesis.
Skilled in reviewing FAT/SAT documents, IOQ protocols, and risk assessments.
Preferred
Previous experience qualifying inspection lines from Syntegon, Antares, Brevetti, or Seidenader.
Knowledge of CCIT methods (vacuum decay, laser headspace, or HVLD).
Experience in greenfield or expansion projects for aseptic/sterile operations.
Jt319 - Validation Engineer II
Juncos, PR
QUALITY CONSULTING GROUP, a leader in the pharmaceutical, biotech, medical devices, and manufacturing industry, is looking for a talented, highly motivated and enthusiastic to join our team. In this role, you'll work with a highly enthusiastic team, contributing in a world-class manufacturing industry in Puerto Rico & USA.
Responsibilities:
Perform and/or review process validation [PV: characterization, OQ, PQ] (not cleaning process) and equipment qualification [CSV: URS, FAT, IQ, OQ, PQ, TMV] (not laboratory).
Experience in production line.
Basic knowledge in defining validation strategies (e.g. requirements flow down from design to manufacturing).
Experience with Risk Management documentation: pFMEAs.
Basic knowledge in statistics (preferably using Minitab).
Experience with projects: design requirements validation, manufacturing controls (not Operational Excellence).
Qualifications:
Bachelor's degree in Engineering (Mechanical, Electrical or Chemical preferred)
Minimum of 2 years of Engineering experience.
Knowledge in Medical Devices regulations.
Experience in GMP documentation.
Experience working and executing Design transfer activities.
Must be available to work all shifts, weekends and overtime.
Availability to work extended shifts (8- 12 hours per shift)
Quality Consulting Group, LLC is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.
Auto-ApplySoftware Application Configuration
Cayey, PR
QRC Group, LLC
is a firm dedicated to offer services to the Pharmaceutical, Medical Devices and Chemical Industries in the validation and regulatory fields.
Log on now to our website ************************ to learn more about our services and solutions!
Job Description
Software Application Configuration Specialist to integrate their expertise in the implementation of TULIP System. Background in industries such as Medical Devices & Pharma.
Responsibilities:
Contribute to practice goals and continuous improvement initiatives technology.
Engage in business process and/ or technology decision maker discussion related to integration, business value, and business process.
Support business to develop electronic batch records by responding to and troubleshooting system issues.
Knowledge of programming / scripting.
Qualifications
Bachelor's degree in Computer Science, Information Technology, or a related field.
Minimum of 3-5 years of experience in software configuration, implementation, or technical support, preferably in the medical device or healthcare industry.
Familiarity with medical device software standards and regulatory compliance requirements (e.g., FDA, ISO, IEC).
Bilingual (English & Spanis
Additional Information
All your information will be kept confidential according to EEO guidelines.
Proposal Engineer Assistant
Guaynabo, PR
Job Description
Responsible for the preparation, review, and coordination of technical and administrative documents required to participate in public and private bidding processes. The Proposal Engineer Assistant ensures full compliance with the requirements set forth in tender documents and guarantees timely delivery of competitive proposals. As an engineer, this role must ensure that the technical aspects of each bid are solid, feasible, and aligned with the company's capabilities.
Key Responsibilities:
Analyze technical and administrative requirements of public and private tender documents.
Coordinate the collection and drafting of technical, economic, and legal documentation for each proposal.
Prepare technical reports, execution schedules, work methodologies, risk analyses, and other required technical documents.
Collaborate with engineering, operations, legal, finance, and commercial teams to consolidate each proposal.
Ensure that proposals comply with all formal and technical requirements.
Monitor the status of ongoing bids and maintain updated records of submitted proposals.
Attend clarification meetings or technical site visits when required.
Contribute to the continuous improvement of the proposal preparation process.
Requirements:
Bachelor's degree in civil, Industrial, Electrical, Mechanical, Environmental Engineering, or a related field.
2-4 years of experience in preparing technical proposals for bidding processes. Project or site experience is a plus.
Knowledge:
Public and private procurement regulations (according to country).
Technical writing.
Advanced proficiency in MS Office (Word, Excel, PowerPoint) and engineering software (AutoCAD).
Skills:
Strong organizational skills and attention to detail.
Analytical and synthesis capabilities.
Ability to work under pressure and meet tight deadlines.
Effective communication and teamwork.