Manager, LMS Administration and Operations
Work from home job in San Juan, PR
The Manager, LMS Operations & Administration position works as part of the U.S. Ethics & Compliance Training & Documentation team to lead all components of our Learning Management System (LMS) including all non-GxP assignments and audience management, curriculum management, reporting, and tier one trouble shooting. The Manager, LMS Operations & Administration will partner with all levels of Management in both business and technology groups to advance and deliver a variety of planned and ad-hoc training initiatives. This position will have direct oversight of two Contracted Workers.
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+ Responsible for the operational oversight of all LMS activities including but not limited to:
+ Partner with internal LMS Support Team to perform needs assessments and analysis on platform operations to ensure organizational needs are being met. Leads the incorporation, socialization, and training of resulting LMS improvements.
+ Owns all non-GxP LMS usage workflows and processes with business owners for suitability/fit; suggests and implements alternatives as needed
+ Regularly perform reviews of existing training curricula, identify gaps in course assignments and implement necessary changes.
+ Create, maintain, and run scheduled as well as custom reports, in a timely manner, as designated for analysis and decision making. Create new reports as requested.
+ Assist in managing external vendors, suppliers, and internal business partners as needed with a continuous improvement mindset.
+ Partner across departments as necessary to initiate timely and compliant learning initiatives
+ Continually enhance our methods and materials based on best practices in the industry, emerging technologies, vendor resources and products, business unit requirements and expectations, and feedback from customers, trainers and associates.
+ Ensure operational alignment across OAPI/OPDC learning community
+ Develop and deliver LMS platform training when required.
+ Oversee the work of two remote-based contracted resources.
+ Represent Field Training and Development's unique needs at governance and committee meetings/working groups
**Qualifications/ Required**
Knowledge/ Experience and Skills:
+ Bachelors degree in related field, or equivalent experience and demonstrated skills and abilities
+ 5+ years of Learning Management System (LMS) experience
+ Advanced working knowledge of LearnShare LMS
+ Understanding of current approaches in applying technology in learning solutions and experience implementing e-Learning and web-based programs.
+ Strong technical acumen; proficiency in Microsoft Office 365, SCORM; experience with Tin Can/xAPI, LRS's, and general technical troubleshooting
+ Ability to work in a fast-paced environment and be comfortable with consistent change
+ Detail-oriented with strong organizational skills
+ Strong written and verbal communication skills
+ Ability to prioritize and manage multiple responsibilities at once
+ Positive can-do attitude; always willing to learn
+ Strong analytical/technical skills
+ Comfortable with data management/data manipulation
+ Resiliency and tolerance of ambiguity
**Preferred:**
+ Experience in pharmaceuticals/medical devices or other regulated industry
+ Embody a customer service mentality as you communicate and support field sales teams
+ Experience leading Contract Workers remotely
Educational Qualifications
+ Bachelors degree in related field, or equivalent experience and demonstrated skills and abilities
**Competencies**
**Accountability for Results -** Stay focused on key strategic objectives, be accountable for high standards of performance, and take an active role in leading change.
**Strategic Thinking & Problem Solving -** Make decisions considering the long-term impact to customers, patients, employees, and the business.
**Patient & Customer Centricity -** Maintain an ongoing focus on the needs of our customers and/or key stakeholders.
**Impactful Communication -** Communicate with logic, clarity, and respect. Influence at all levels to achieve the best results for Otsuka.
**Respectful Collaboration -** Seek and value others' perspectives and strive for diverse partnerships to enhance work toward common goals.
**Empowered Development -** Play an active role in professional development as a business imperative.
Minimum $104,640.00 - Maximum $156,400.00, plus incentive opportunity: The range shown represents a typical pay range or starting pay for individuals who are hired in the role to perform in the United States. Other elements may be used to determine actual pay such as the candidate's job experience, specific skills, and comparison to internal incumbents currently in role. Typically, actual pay will be positioned within the established range, rather than at its minimum or maximum. This information is provided to applicants in accordance with states and local laws.
**Application Deadline** : This will be posted for a minimum of 5 business days.
**Company benefits:** Comprehensive medical, dental, vision, prescription drug coverage, company provided basic life, accidental death & dismemberment, short-term and long-term disability insurance, tuition reimbursement, student loan assistance, a generous 401(k) match, flexible time off, paid holidays, and paid leave programs as well as other company provided benefits.
Come discover more about Otsuka and our benefit offerings; ********************************************* .
**Disclaimer:**
This job description is intended to describe the general nature and level of the work being performed by the people assigned to this position. It is not intended to include every job duty and responsibility specific to the position. Otsuka reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.
Otsuka is an equal opportunity employer. All qualified applicants are encouraged to apply and will be given consideration for employment without regard to race, color, sex, gender identity or gender expression, sexual orientation, age, disability, religion, national origin, veteran status, marital status, or any other legally protected characteristic.
If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation, if you are unable or limited in your ability to apply to this job opening as a result of your disability. You can request reasonable accommodations by contacting Accommodation Request (EEAccommodations@otsuka-us.com) .
**Statement Regarding Job Recruiting Fraud Scams**
At Otsuka we take security and protection of your personal information very seriously. Please be aware individuals may approach you and falsely present themselves as our employees or representatives. They may use this false pretense to try to gain access to your personal information or acquire money from you by offering fictitious employment opportunities purportedly on our behalf.
Please understand, Otsuka will **never** ask for financial information of any kind or for payment of money during the job application process. We do not require any financial, credit card or bank account information and/or any payment of any kind to be considered for employment. We will also not offer you money to buy equipment, software, or for any other purpose during the job application process. If you are being asked to pay or offered money for equipment fees or some other application processing fee, even if claimed you will be reimbursed, this is not Otsuka. These claims are fraudulent and you are strongly advised to exercise caution when you receive such an offer of employment.
Otsuka will also never ask you to download a third-party application in order to communicate about a legitimate job opportunity. Scammers may also send offers or claims from a fake email address or from Yahoo, Gmail, Hotmail, etc, and not from an official Otsuka email address. Please take extra caution while examining such an email address, as the scammers may misspell an official Otsuka email address and use a slightly modified version duplicating letters.
To ensure that you are communicating about a legitimate job opportunity at Otsuka, please only deal directly with Otsuka through its official Otsuka Career website ******************************************************* .
Otsuka will not be held liable or responsible for any claims, losses, damages or expenses resulting from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ************. If you believe you are the victim of fraud resulting from a job recruiting scam, please contact the FBI through the Internet Crime Complaint Center at: ******************* , or your local authorities.
Otsuka America Pharmaceutical Inc., Otsuka Pharmaceutical Development & Commercialization, Inc., and Otsuka Precision Health, Inc. ("Otsuka") does not accept unsolicited assistance from search firms for employment opportunities. All CVs/resumes submitted by search firms to any Otsuka employee directly or through Otsuka's application portal without a valid written search agreement in place for the position will be considered Otsuka's sole property. No fee will be paid if a candidate is hired by Otsuka as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.
Customer Support Associate
Work from home job in San Juan, PR
Job Description
NOTE: ONLY FOR PUERTO RICO CANDIDATES.
We are building the best workplace for thinkers, experts, service agents, designers, and developers to come together to innovate, grow, and truly make an impact in other peoples' lives through technology.
We are proud creators of:
Expert Tax - tax preparation software for accountants in Puerto Rico
Taxmania - tax preparation software for citizens of Puerto Rico
Edi - a document management software to modernize the digital office
Follow It - case management software
We serve over 150,000 customers every year. It is paramount for us to deliver quality software solutions and provide “above and beyond” customer experiences to ensure the highest level of customer satisfaction.
Our company values ground us and guide us:
Passion
Innovation
Playfulness
Honesty
Customer Satisfaction
Growth
Discernment
If you are passionate about delivering outstanding customer support and would love to work in a fun, team-oriented, and creative environment, we are looking for YOU!"
What will you do?
Respond to customer inquiries with our customer service platforms providing accurate and empathetic support.
Assist in resolving cases related to tax filing, calculations, form validations, or program configuration.
Explain tax concepts to clients in simple and professional terms, ensuring clarity and trust.
Maintain documentation and follow-up for each case to ensure timely and consistent communication.
Identify and document recurring tax or system-related issues, collaborating with QA and Product for validation.
Participate in pre-release testing and validation of new features or tax updates.
Collaborate with the Tax Compliance team to verify calculations, XML generation, and regulatory consistency.
Contribute feedback that enhances product usability and tax accuracy.
Review and validate AI-generated responses to ensure accuracy, tone, and compliance.
Contribute to the creation or improvement of help center articles and internal guides.
Provide insights and recommendations to improve AI performance and client experience.
Our candidate must:
Be available on a full-time basis, from Monday to Friday 9:00am-6:00pm.
Be available to work from home and in San Juan.
1-2 years of experience in customer service, accounting, or software support.
Familiarity with software systems and troubleshooting processes.
Proficiency with CRM system and other customer management tools.
Associate's or Bachelor in Business Administration (BBA), or related fields
Nice to have:
Analytical mindset with curiosity.
Empathy and strong customer communication.
Team collaboration and adaptability.
Organizational and documentation discipline.
Positive and professional attitude toward challenges.
Proficient analytical, documentation, and communication skills preferred (Spanish and English).
Basic understanding of tax preparation concepts and Puerto Rico tax forms (e.g., **************PR, 1040SS, etc.).
What's in it for you?
A very valuable experience on a friendly, flexible and collaborative environment.
The opportunity to work with high level professionals in the software industry.
Perks!: High quality coffee, ping pong table, gym equipment, team activities, hybrid work culture and so much more!
If you believe you can add value to our team, we want to meet YOU!
At CEGsoft we are committed to creating an inclusive environment for all employees. The Company's policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, religion, sexual orientation, gender identity, gender expression, national origin, age, disability status, genetic information, military or veteran status or any other applicable legally protected considerations made unlawful by federal, state, or local laws.
Data Analyst
Work from home job in Humacao, PR
We're looking for a Business Intelligence Analyst who can support us in the Sales & Marketing Department. If you are passionate about data collection, cleaning, manipulation and visualization, and also have a background in Sales, this opportunity is for you!
Job Responsibilities:
Execute recurring reporting projects, including sales,princing, inventory and employee performance analysis.
Analyze data and identify trends, patterns, or other notable information to identify emerging issues or opportunities for improvement.
Perform recurring data analyses including data comparisons and Salesforce quality control reporting.
Interpret data and develop reports and presentations to communicate and share findings to management and high executives.
Communicate with various departments to ensure all sales, pricing, and inventory data is sent on a regular basis and verify the accuracy of such data, working with the department's supervisors.
Work with consultants to develop enhanced reporting on the performance.
Analyzing and interpreting data from multiple sources to identify potential problems and make recommendations for improvement in operations.
Work on ad hoc reporting and analysis requests as assigned by management.
Extract data and reports from our platform.
Participate with internal and external teams on other projects.
Job Requirements:
Expert in Microsoft Excel, including pivot tables, formulas, LOOKUP's, and merging/consolidating data from multiple sources into a single report.
Knowledge in business intelligence tools and applications (i.e. Power BI, Tableau)
Proven related experience in Data Analytics.
Ability to summarize and present large amounts of data in an organized fashion.
Process thinker and highly analytical with willingness to iterate and find solutions.
Ability to work in a structured manner, including logically working through a project plan or defined set of steps.
Fluent in English - both oral and written.
BS or BA degree in math, computer sciences, accounting, statistics, finance, or related fields
Ability to work remotely.
TPIS is an equal opportunity employer (EEO Employer / Affirmative Action for Women / Disabled / Veterans). We comply with all federal, local, and state laws regarding non-discrimination.
Monday to Friday - 8:00am - 5:00pm or 9:00am - 6:00pm
Auto-ApplyProgram Coordinator - LTC Insurance
Work from home job in San Juan, PR
Join our dynamic Operations and Innovation team where you will be a significant contributor to transformational projects for our Long-Term Care Insurance business! Your primary role will be supporting ongoing strategic initiatives and multiple Wellness programs for our LTC policyholders. This position presents a unique opportunity for hands-on involvement in shaping and managing programs that will serve the aging-in-place needs of older adults, from the initial program stages to complete implementation and monitoring.
**Job Description**
**Role Overview:**
+ In partnership with the manager, research, analyze, and synthesize significant amounts of information to quantify business opportunities
+ Research additional programs and opportunities that may increase participation
+ Develop/support project plans and partner with internal and external business partners to drive successful program implementations
+ Monitor KPIs for established Wellness programs
+ Solve problems that require a high degree of ingenuity, creativity, and innovation
+ Summarize and present analysis results and program updates for management, including creating presentation decks using PowerPoint (or similar)
+ Continually evaluate, learn, and develop new tools, processes or approaches to further improve existing methodologies.
+ Establish strong, effective and collaborative partnerships with key business area leaders, project managers, and subject matter experts to identify specific business opportunities or to address business needs or problems and help build effective solutions.
**The Ideal Candidate:**
+ Analytical business professional with 3+ years of experience spanning business strategy, project management, and operations, with a strong foundation in finance/accounting/mathematics. Proven track record transforming data into clear insights and executive-ready recommendations, driving measurable business outcomes. Adept at planning and executing cross-functional programs, with meticulous attention to detail and strong stakeholder communication. Brings financial services/insurance exposure and an outcomes-focused, problem-solving mindset.
**Required Qualifications:**
+ Bachelor's degree from an accredited university or college with a focus on analytics such as finance, accounting, or mathematics
+ 3+ years' work experience, ideally in business strategy, project management, consulting, operations, or communications
**Preferred Qualifications:**
+ Insurance industry or financial services experience
+ Skilled in crafting and delivering simple and effective communications to keep management informed and to obtain support on any recommendations
+ Ability to document, plan, market, and execute programs
+ Established project management skills
+ A deep interest in problem-solving, and exceptional attention to detail
**Additional Information**
GE Aerospace offers a great work environment, professional development, challenging careers, and competitive compensation. GE Aerospace is an Equal Opportunity Employer (****************************************************************************************** . Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
GE Aerospace will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).
**Relocation Assistance Provided:** No
\#LI-Remote - This is a remote position
GE Aerospace is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
Platform Project Manager / Scrum Master
Work from home job in San Juan, PR
Our client has an immediate opening for a Platform Project Manager / Scrum Master responsible for assisting U.S. Citizenship and Immigration Services (USCIS) in the execution of architecture and engineering support for USCIS's enterprise infrastructure program. Candidate will apply project management and Scrum methodologies, agile practices, and platform, architecture, and cross-functional team leadership with expert risk management and stakeholder communication.
Responsibilities
• Provides technical/management leadership on major tasks or technology assignments. Establishes goals and plans that meet project objectives. Possesses domain and expert technical knowledge.
• May supervise others. Directs and controls activities for a client, having overall responsibility for financial management, methods, and staffing to ensure that technical requirements are met.
• Interactions involve client negotiations and interfacing with senior management. Decision-making and domain knowledge may have a critical impact on overall project implementation.
• Lead the platform project, ensuring project goals align with business objectives. Manage the project lifecycle from initiation to delivery while applying Scrum methodologies for team coordination and timely delivery.
Qualifications
• 10+ years relevant platform project management and scrum master experience, and a bachelor's degree.
• Experience with multi-cloud environments with AIOps or platform automation tools using DevOps concepts.
• Experience serving as a Scrum Master, facilitating scrum meetings, and leading sprint planning/demo/retrospective meetings effectively.
• Proficiency in Microsoft Word, Excel, Outlook, PowerPoint, and SharePoint.
• Ability to communicate clearly with a variety of stakeholders.
• Ability to effectively solve problems.
• Strong communication skills, both oral and written.
• A true team player who maintains a positive attitude in a dynamic environment.
• Experience in managing multiple projects with independent schedules and budgets simultaneously.
• Ability to work remotely.
Important Note
Ability to pass a government background investigation, including financial, criminal, residential, educational, foreign affiliation, prohibited substance use, and employment verification; an active USCIS background investigation is preferred. Must be a U.S. Citizen to be eligible for a suitability determination.
Must be fully bilingual (Spanish and English).
Must be a U.S. resident, preferably located in Puerto Rico.
EEO
Program Management Lead, Offshore Coding Operations
Work from home job in San Juan, PR
**Become a part of our caring community and help us put health first** The Program Management Lead, Offshore Coding Operations conducts quality assurance audits of medical records and ICD-9/10 diagnosis codes that are submitted to the Centers for Medicare and Medicaid Services (CMS) and other government agencies. The Program Management Lead, Offshore Coding Operations works on problems of diverse scope and complexity ranging from moderate to substantial.
The **Program Management Lead, Offshore Coding Operations** optimizes the effectiveness of the offshore coding (post-visit) team. The lead analyzes the performance of the offshore coding team and creates strategies to maximize associate output. The **Program Management Lead, Offshore Coding Operations** works on problems of diverse scope and complexity ranging from moderate to substantial.
**Relationship Building:**
+ Cultivate relationships with onshore and offshore coding teams including leaders.
+ Serve as liaison and primary point of contact with the offshore (vendor) leaders.
+ Strategy: Advises coding leaders to develop functional strategies (often segment specific) on matters of significance.
+ In partnership with Coding Operational Excellence and Regional Coding Leaders, develop strategies for continuous improvement of offshore coding processes and quality.
+ Post-Visit/Offshore Coding Collaboration:
+ Partner with analytics to develop quality assurance program on post-visit reviews. (Frequency and sampling methodology to be determined).
**Qualitative and Quantitative Analyses:**
+ Analyze trends and share results with coding leaders/teams.
+ Monitor quality and address performance gaps.
+ Research and interpret correct coding guidelines and internal business rules to respond to inquiries and issues.
+ May participate in coder education programs on coding compliance.
+ Follows state and federal regulations as well as internal policies and guidelines while analyzing coding information and medical records.
**Mergers and Acquisitions:**
+ Partner with coding teams (consultative coders) on the special handling of Mergers & Acquisitions:
+ Other Duties:
+ Lead Special Projects for onshore and offshore coding teams.
+ Participate in chart reviews to identify educational opportunities.
+ Conduct research as needed.
+ Participate in Payer calls/chart reviews.
+ May participate in provider education programs on coding compliance.
+ Exercises independent judgment and decision making on complex issues regarding job duties and related tasks, and works under minimal supervision, uses independent judgment requiring analysis of variable factors and determining the best course of action.
**Use your skills to make an impact**
**Proposed Requirements:**
+ Bachelor's degree in a relevant field (e.g., Health Information Management, Business Administration, Healthcare Administration)
+ Active professional certification required: RHIA, RHIT, CCS, CRC, or CPC
+ Minimum 5 years' progressive experience in medical coding operations
+ Minimum of 3 years' direct experience managing or optimizing offshore coding teams and vendor partnerships
+ Demonstrated success leading cross-functional initiatives and continuous improvement efforts in large, matrixed healthcare organizations
+ Experience collaborating with analytics, training, and operational excellence teams to drive quality and efficiency in coding workflows
+ Prior exposure to supporting mergers & acquisitions in a coding operations context preferred
**Preferred Qualifications**
+ Master's degree preferred.
**Knowledge, Skills, and Abilities**
+ Advanced understanding of medical coding guidelines, healthcare regulations (including HIPAA, state and federal compliance), and payer requirements
+ Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and relevant coding/audit software
+ Strong business acumen with proven strategic and critical thinking skills
+ Ability to analyze complex quantitative and qualitative data, synthesize findings, and communicate actionable insights to leadership
+ Outstanding verbal and written communication skills, with the ability to present to and influence diverse stakeholder groups
+ Effective relationship-building skills with both onshore and offshore teams, including vendor management and leadership liaison
+ Proven ability to work successfully in a fast-paced, dynamic, and matrixed environment
+ Commitment to continuous improvement, operational excellence, and collaborative problem-solving
+ Public speaking and group presentation experience required
+ Demonstrated ability to educate and mentor staff on coding compliance and best practices
**Additional Information**
+ Preferred work hours: EST
+ Up to 20% travel nationally within CenterWell markets
**Work at Home Requirements**
To ensure Home or Hybrid Home/Office employees' ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria:
+ At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is recommended; wireless, wired cable or DSL connection is suggested
+ Satellite, cellular and microwave connection can be used only if approved by leadership
+ Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.
+ Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job.
+ Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information
Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.
**Scheduled Weekly Hours**
40
**Pay Range**
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.
$104,000 - $143,000 per year
This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.
**Description of Benefits**
Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
Application Deadline: 01-02-2026
**About us**
About Conviva Senior Primary Care: Conviva Senior Primary Care provides proactive, preventive care to seniors, including wellness visits, physical exams, chronic condition management, screenings, minor injury treatment and more. As part of CenterWell Senior Primary Care, Conviva's innovative, value-based approach means each patient gets the best care, when needed most, and for the lowest cost. We go beyond physical health - addressing the social, emotional, behavioral and financial needs that can impact our patients' well-being.
About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation's largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first - for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one.
**Equal Opportunity Employer**
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
Centerwell, a wholly owned subsidiary of Humana, complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our full accessibility rights information and language options *************************************************************
Supervisor Customer Service Management
Work from home job in San Juan, PR
Cardinal Health Sonexus Access and Patient Support helps specialty pharmaceutical manufacturers remove barriers to care so that patients can access, afford and remain on the therapy they need for a better quality of life. Our diverse expertise in pharma, payer and hub services allows us to deliver best-in-class solutions-driving brand and patient markers of success. We're continuously integrating advanced and emerging technologies to streamline patient onboarding, qualification and adherence. Our non-commercial specialty pharmacy is centralized at our custom-designed facility outside of Dallas, Texas, empowering manufacturers to rethink the reach and impact of their products.
**Together, we can get life-changing therapies to patients who need them-faster.**
**_Responsibilities_**
The Customer Service Operations Supervisor will oversee program staff performing customer service, enrollment and reimbursement activities, benefit investigations for pharmacy benefit coverage, prior authorization assistance, copay enrollment and other patient services.
+ Collaboratively oversees daily operations for an inbound and outbound patient access support team of 70+ team members
+ Ability to maintain development/training goals for team members in a 100% remote setting
+ Responsible for creating and maintaining Standard Operating Procedures and work instructions specific to the program.
+ Responsible for conducting weekly, monthly, and quarterly reviews of program metrics and reporting out results to senior leadership
+ Responsible for testing/solutioning/approving program changes including those related to Information Technology, platform upgrades and modifications to program business rules
+ Handles creation, editing, and approval of employee timecards in accordance with time-keeper manager responsibilities in addition to other standard HR responsibilities as a people leader
+ Conducts development-based biweekly/monthly/quarterly 1x1s with team members and holds responsibility for providing effective coaching and feedback on both performance improvement and goal setting
+ Collaborates with internal business partners to provide effective responses and resolutions to complex program related issues
+ Effectively manages time and independently prioritizes work responsibilities to meet key deadlines as assigned by manager
+ Maintains daily contact with client/3rd party partners by leveraging excellent verbal and written communication skills
**_Qualifications_**
+ Bachelor's degree or equivalent work experience preferred
+ 3-5 years of experience in related field preferred
+ Previous management experience preferred
+ Strong communication and presentation skills
+ Commitment to the continued development of oneself and team members
**_What is expected of you and others at this level_**
+ Coordinates and supervises the daily activities of operations
+ Administers and executes policies and procedures
+ Ensures employees operate within guidelines
+ Decisions have a direct impact on work unit operations and customers
+ Frequently interacts with subordinates, customers, and peer groups at various management levels
+ Interactions normally involve information exchange and basic problem resolution
+ Consistently demonstrate the Cardinal Health values (What we value):
+ Integrity - We hold ourselves to the highest ethical standard
+ Accountable - We bring passion, determination, and grit to deliver on our commitments
+ Inclusive - We embrace differences to drive the best outcomes
+ Mission Driven - We serve the greater goal of healthcare
+ Innovative - We develop new ways of thinking, operating, and serving customers
+ Regularly practice the Cardinal Heath behaviors (The way we act):
+ Invites curiosity
+ Builds partnerships
+ Inspires commitment
+ Develops self and others
**TRAINING AND WORK SCHEDULES:** Your new hire training will take place 8:00am-5:00pm CST, mandatory attendance is required.
This position is full-time (40 hours/week).
Employees are required to have flexibility to work any of our shift schedules during our normal business hours of Monday-Friday, 7:00am- 7:00pm CST.
**REMOTE DETAILS:** You will work remotely, full-time. It will require a dedicated, quiet, private, distraction free environment with access to high-speed internet. We will provide you with the computer, technology and equipment needed to successfully perform your job. You will be responsible for providing high-speed internet. Internet requirements include the following:
Maintain a secure, high-speed, broadband internet connection (DSL, Cable, or Fiber) at the remote location. Dial-up, satellite, WIFI, Cellular connections are NOT acceptable. Download speed of 15Mbps (megabyte per second)
+ Upload speed of 5Mbps (megabyte per second)
+ Ping Rate Maximum of 30ms (milliseconds)
+ Hardwired to the router
+ Surge protector with Network Line Protection for CAH issued equipment
**Anticipated salary range:** $66,500 - $94,900
**Bonus eligible: No**
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with my FlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close:** **02/09/2026** *if interested in opportunity, please submit application as soon as possible. The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (***************************************************************************************************************************
Global Employment Tax Leader
Work from home job in San Juan, PR
We are seeking an experienced and strategic Employment Tax Leader to drive the global employment tax agenda for our organization. This role requires a dynamic professional with deep technical knowledge across employment, mobility, equity awards, bonus compensation and international tax, coupled with the ability to engage and influence across multiple functions and geographies. The successful candidate will lead employment tax strategy and compliance, deliver operational excellence, partner with specialist third parties and represent the company in policy and regulatory matters.
**Job Description**
**Essential Responsibilities:**
+ Define and implement the global employment tax strategy, ensuring alignment with evolving business models, legislation, risk appetite, and technology developments. Lead employment tax aspects of corporate transactions, including business separations, reorganizations, and expansions.
+ Oversee compliance and reporting for employment tax obligations across multiple jurisdictions, including Americas, EMEA, and APAC
+ Partner with Payroll, HR, Compensation, Benefits, Corporate Tax, Legal, and Finance to ensure cohesive execution of employment tax policies.
+ Manage International, US Federal and US state employment tax audits, resolve disputes with tax authorities, and address post-filing notice inquiries.
+ Act as a trusted advisor to internal stakeholders, including Boards of Directors, senior leadership, and global enabling functions.
+ Partner with local Payroll Leaders to provide guidance, coaching and support on employment tax matters.
+ Drive employment tax considerations into HR, pension, sourcing, and compensation processes.
+ Develop critical relationships with employment tax service providers and manage these vendors to ensure performance and value delivery.
+ Innovate through the use of technology, including AI, to enhance compliance, efficiency, and data insight.
+ Represent the organization in external regulatory, legal and tax forum
+ Monitor and influence changes in employment tax legislation and policy that impact the business.
**Qualifications/ Requirements:**
+ Bachelor's degree from an accredited university or college in related area (or a high school graduate/GED or equivalent with at least 4 years of relevant work experience)
+ Minimum of five years of experience in employment, mobility, and international tax, with a mix of in-house and accounting or law firm experience.
+ Proven experience leading employment tax strategy and operations for large, multinational organizations..
+ Deep understanding of tax risk, compliance frameworks, and global payroll operations.
**Desired Characteristics:**
+ Tax Advisor or equivalent qualification preferred.
+ Minimum of ten year experience in employment, mobility, and international tax, with a mix of in-house and accounting or law firm experience.
+ Experience with multijurisdictional withholding, reciprocal jurisdictions, and day-counts
+ Track record of managing high-impact projects, including separation and stand-up of complex business entities.
+ Technically adept, with ongoing interest in digital transformation (AI in tax, automation, etc.).
+ Pragmatic and solutions-oriented with strong communication and stakeholder management skills.
+ Proven ability to navigate ambiguity and drive outcomes in complex, cross-functional environments; proven ability to operate successfully across a complex, matrix environment
+ Articulate, adaptable, with excellent inter-personal and cross-cultural skills
+ Skilled in assimilating and interpreting complex concepts and adapting and presenting them to a range of stakeholders
+ Experience influencing at senior levels and across regulatory forums.
+ Strong leadership skills with experience managing teams and third-party providers.
**Pay and Benefits:**
+ The base pay range for this position is $152,300 - 205,000. The specific pay offered may be influenced by a variety of factors, including the candidate's experience, education, and skill set. This position is also eligible for an annual discretionary bonus based on a percentage of your base salary/ commission based on the plan. This posting is expected to close on October 10th, 2025.
+ GE Aerospace offers comprehensive benefits and programs to support your health and, along with programs like HealthAhead, your physical,emotional, financial and social wellbeing. Healthcare benefits include medical, dental, vision, and prescription drug coverage; access to aHealth Coach from GE Aerospace; and the Employee Assistance Program, which provides 24/7 confidential assessment, counseling andreferral services. Retirement benefits include the GE Aerospace Retirement Savings Plan, a 401(k) savings plan with company matchingcontributions and company retirement contributions, as well as access to Fidelity resources and planning consultants. Other benefits includetuition assistance, adoption assistance, paid parental leave, disability insurance, life insurance, and paid time-off for vacation or illness. GE Aerospace (General Electric Company or the Company) and its affiliates each sponsor certain employee benefit plans or programs (i.e., isa "Sponsor"). Each Sponsor reserves the right to terminate, amend, suspend, replace or modify its benefit plans and programs at any time andfor any reason, in its sole discretion. No individual has a vested right to any benefit under a Sponsor's welfare benefit plan or program. Thisdocument does not create a contract of employment with any individual.
**Additional Information**
GE Aerospace offers a great work environment, professional development, challenging careers, and competitive compensation. GE Aerospace is an Equal Opportunity Employer (****************************************************************************************** . Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
GE Aerospace will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).
**Relocation Assistance Provided:** No
\#LI-Remote - This is a remote position
GE Aerospace is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
C&Q Specialist
Work from home job in Gurabo, PR
Job Description
PharmEng Technology has been providing quality services to leading manufacturers of healthcare and pharmaceutical products since 1997. Our specialists hold expertise in Commissioning & Qualification, Validation, Quality Systems, Regulatory Affairs, Engineering, and Training to ensure that our clients can keep on providing the world with their cost-effective and high-standard healthcare products.
At PharmEng Technology, we strive to cultivate the best working environment where empowerment, passion and perseverance are nurtured while serving our clients to achieve their unique business goals.
These positions will be responsible for the generation of design documents (i.e. URS, C&Q Plan, risk assessments), authoring protocols, execution of commissioning and qualification activities, along with moving these methodologies towards digitization of C&Q and validation processes into the Knead Gx Platform. The position will also can provide client support for C&Q projects either independently or as part of a site team. This position will have the ability to interpret the needs, expectations, and limitations of each stakeholder, and bring them together with the goal of meeting project timelines. They should have familiarity with risk assessments and overall project safety. They must have prior experience in pharmaceutical or similar regulated cGMP environments and experience in supporting fast-paced C&Q/validation projects, development of documentation, and/ or execution of various C&Q/validation projects. They should be able to build a high level of trust with internal and client personnel. Candidates must operate with honesty, integrity, accountability, teamwork, and commitment.
In this position, the ideal candidate will be integrated into VEQTOR's C&Q group and Kneat Services & Support group working on the projects (internal and external) for our US and EU clients.
Kneat Gx platform digitizes and manages life cycle documentation, including design documentation, risk management, commissioning and qualification, validation documentation and testing. It releases groups from paper and is presently being used by 12 of the world's top 20 pharma companies. Being part of the VEQTOR team, you will be trained on Kneat and assist our clients with implementation.
These roles are primarily on-site but there may be hybrid or remote options available depending on client and project need.
The ideal candidate should have the following skills:
Ability to identify project requirements from client stakeholders to achieve the desired outcome.
Ability to generate a detailed plan that can be implemented by a project team.
Plan, communicate and lead scientifically sound C&Q strategies for small to large scale projects.
Familiarity with risk-based C&Q strategies, procedures, policies, and guidance and its practical application based on process knowledge and product requirements.
Aptitude to plan (i.e., budget/scheduling) and forecast a project from a C&Q and/or Validation perspective.
Capable of understanding project needs.
Liaising with contractors, suppliers, and internal company stakeholders.
Ability to perform system walk-downs, as well as other engineering pre-commissioning activities, if required.
Able to perform commissioning, qualification, and validation testing on manufacturing process equipment, such as:
Incubators/Coolers/Freezers/Freezer Dryers/Autoclaves
Isolators
Lyophilizers
Mixers including single-use
Bioreactors/Product Vessels/Buffer Vessels
Fume Hoods/Biosafety Cabinets
Able to perform commissioning, qualification and validation testing on facilities and utilities, such as:
Nitrogen, Clean Compressed Air, Vacuum, RODI, Purified Water, Water-For-Injection, Clean Steam
HVAC, Cleanroom Qualification
Knowledge of minimal protocol requirements and ability to author various life cycle documents associated with C&Q and Validation.
Perform a review of design and requirement specifications to establish fit-for-purpose for systems.
Perform a review of engineering drawings for accuracy.
Provide summary and analyses reports.
Perform ongoing reporting of the project progress to client and VEQTOR management.
Ensuring all aspects of the project proceed while adhering to company SOPs as well as external regulations, including maintenance of project documentation.
Ability to troubleshoot problems as they arise on a project - finding efficient and effective solutions.
Desired Skills & Experience:
Knowledge of Validation policies and documentation for various systems and processes
B.S. in Science or Engineering discipline
Minimum of 3 - 5+ years related experience preferred, however candidates with related experience will be considered.
Kneat Gx platform experience is preferred but not required.
Proficient in English
Communication and Influence:
Communicates primarily and frequently with internal contacts. External interactions are less complex or problem solving in nature. Contacts others to share information, status, needs and issues in order to inform, gain input, and support decision making.
Company Response to Covid-19
While we serve industries deemed essential businesses, PharmEng Technology will follow safe business practices and adhere to local, state, and federal guidelines. When possible, PharmEng Technology will allow remote work from home.
EEOC Statement
At PharmEng Technology, we don't just accept difference - we celebrate it, we support it, and we thrive on it for the benefit of our employees, our clients, and our community. PharmEng Technology is proud to be an equal opportunity workplace.
Sales Support & Account Management Intern - Energy (Summer 2026)
Work from home job in Carolina, PR
Wärtsilä is an innovative technology company known for being a forerunner in the Marine and Energy markets. Every day, we - Wärtsilians - put our hearts and minds into turning Wärtsilä's purpose of enabling sustainable societies through innovation in technology and services into reality. Our ultimate aim is to provide increased value to both our customers and society. New, game-changing ideas and continuous improvement have been part of our DNA since 1834. Together, we can create new business opportunities and more sustainable future that we can all be proud of.
We want to transition the world towards a decarbonised and sustainable future. By pushing the boundaries of engineering and technology, we can make it work. We are always on the lookout for future-oriented talent - want to join the ride?
We are now looking for a Sales Support & Account Management Intern to join our team working for a better future.
The position is temporary (full-time internship for 8 weeks), and the location is Carolina, Puerto Rico.
This position follows a hybrid work schedule, requiring three days per week in the office.
What You Will Be Doing
You will support our Caribbean sales team in delivering tailored solutions to customers, while gaining hands-on experience in sales strategy, customer engagement, and cross-functional collaboration. This role offers exposure to global operations and the opportunity to learn how deals are structured and executed.
Responsibilities
* Assist in developing and presenting solutions aligned with customer needs.
* Support planning of sales activities and maintain organised customer information.
* Coordinate safety workshops with QEHS, Sales, and customers to promote a Zero Mindset.
* Participate in customer and internal meetings to understand deal-making processes.
* Collect customer feedback and insights to improve our approach.
* Maintain accurate records in the CRM system.
* Provide day-to-day support across sales, field service, and customer support teams.
Required Qualifications
* Currently enrolled in a degree programme in Business, Engineering, Economics, or a related field.
* Strong interpersonal skills and problem-solving mindset.
* Highly organised, proactive, and eager to learn.
* Comfortable with public speaking and team collaboration.
* Fluent in English.
* Willingness to travel and embrace new experiences.
Preferred Qualifications
* Additional language skills (i.e. Spanish)
* Previous experience in customer-facing roles or internships.
* Familiarity with CRM systems and basic sales processes.
Travel Requirements
Some domestic and international travel may be required during the internship period.
Duration
This is a full-time internship for 8 weeks during summer 2026.
Start Date
Anticipated start date: June 1st, 2026.
What We Offer
Practical experience in building and maintaining strong customer relationships.
Insight into sales strategy, account planning, and coordination.
Exposure to global collaboration in delivering energy solutions.
A dynamic, multicultural business environment with real-world challenges.
Last application date: 29/12/2025
Candidates for regular U.S and Puerto Rico positions must be a U.S. citizen, national, or an alien admitted as permanent resident, refugee, asylee with valid work permit or temporary resident under 8 U.S.C. 1160(a) or 1255a(1). Individuals with temporary visas such as E, F-1, H-1, H1B, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.
Individuals hired for positions that require on-site customer interactions and/or in-person travel may be required to be fully vaccinated against COVID-19 or other country-specific vaccinations, unless otherwise prohibited by law.
Wärtsilä North America values our employees. We offer a competitive salary and comprehensive benefits package. Wärtsilä North America is an EOE/AA employer.
At Wärtsilä we value, respect and embrace all our differences, and are committed to diversity, inclusion and equal employment opportunities; everyone can be their true self and succeed based on their job-relevant merits and abilities.
Effective January 2025, Wartsila companies in the USA have implemented a new hybrid work model. Most employees who live within 40 miles of an office will work 2 days per week in office. This model will provide our employees the flexibility of working from home, while also providing the benefits of in-person collaboration twice a week. We will be happy to provide more information during your interview process.
Please note that according to Wärtsilä policy, voluntary consent for a security check may be required from candidates being considered for this position, depending on the applicable country.
This is Wärtsilä
Wärtsilä is a global leader in innovative technologies and lifecycle solutions for the marine and energy markets. Our team of 18,300 professionals, in more than 230 locations in 77 countries, shape the decarbonisation transformation of our industries across the globe. Read more on
Sr Coordinator, Individualized Care
Work from home job in San Juan, PR
Cardinal Health Sonexus Access and Patient Support helps specialty pharmaceutical manufacturers remove barriers to care so that patients can access, afford and remain on the therapy they need for a better quality of life. Our diverse expertise in pharma, payer and hub services allows us to deliver best-in-class solutions-driving brand and patient markers of success. We're continuously integrating advanced and emerging technologies to streamline patient onboarding, qualification and adherence. Our non-commercial specialty pharmacy is centralized at our custom-designed facility outside of Dallas, Texas, empowering manufacturers to rethink the reach and impact of their products.
**_Responsibilities_**
+ Investigate and resolve patient/physician inquiries and concerns in a timely manner
+ Mediate effective resolution for complex payer/pharmacy issues toward a positive outcome to de-escalate
+ Proactive follow-up with various contacts to ensure patient access to therapy
+ Demonstrate superior customer support talents
+ Prioritize multiple, concurrent assignments and work with a sense of urgency
+ Must communicate clearly and effectively in both a written and verbal format
+ Must demonstrate a superior willingness to help external and internal customers
+ Working alongside teammates to best support the needs of the patient population or will transfer caller to appropriate team member (when applicable)
+ Maintain accurate and detailed notations for every interaction using the appropriate database for the inquiry
+ Must self-audit intake activities to ensure accuracy and efficiency for the program
+ Make outbound calls to patient and/or provider to discuss any missing information as applicable
+ Assess patient's financial ability to afford therapy and provide hand on guidance to appropriate financial assistance
+ Documentation must be clear and accurate and stored in the appropriate sections of the database
+ Must track any payer/plan issues and report any changes, updates, or trends to management
+ Handle escalations and ensure proper communication of the resolution within required timeframe agreed upon by the client
+ Ability to effectively mediate situations in which parties are in disagreement to facilitate a positive outcome
+ Concurrently handle multiple outstanding issues and ensure all items are resolved in a timely manner to the satisfaction of all parties
+ Support team with call overflow and intake when needed
+ Proactively following up with various partners including the insurance payers, specialty pharmacies, support organizations, and the patient/physician to facilitate coverage and delivery of product in a timely manner.
**_Qualifications_**
+ 3-6 years of experience, preferred
+ High School Diploma, GED or technical certification in related field or equivalent experience preferred
**_What is expected of you and others at this level_**
+ Effectively applies knowledge of job and company policies and procedures to complete a variety of assignments
+ In-depth knowledge in technical or specialty area
+ Applies advanced skills to resolve complex problems independently
+ May modify process to resolve situations
+ Works independently within established procedures; may receive general guidance on new assignments
+ May provide general guidance or technical assistance to less experienced team members
**TRAINING AND WORK SCHEDULES:** Your new hire training will take place 8:00am-5:00pm CT, mandatory attendance is required.
This position is full-time (40 hours/week). Employees are required to have flexibility to work any of our shift schedules during our normal business hours of Monday-Friday, 7:00am- 7:00pm CT.
**REMOTE DETAILS:** You will work remotely, full-time. It will require a dedicated, quiet, private, distraction free environment with access to high-speed internet. We will provide you with the computer, technology and equipment needed to successfully perform your job. You will be responsible for providing high-speed internet. Internet requirements include the following:
Maintain a secure, high-speed, broadband internet connection (DSL, Cable, or Fiber) at the remote location. **Dial-up, satellite, WIFI, Cellular connections are NOT acceptable** . Download speed of 15Mbps (megabyte per second)
+ Upload speed of 5Mbps (megabyte per second)
+ Ping Rate Maximum of 30ms (milliseconds)
+ Hardwired to the router
+ Surge protector with Network Line Protection for CAH issued equipment
**Anticipated hourly range:** $21.50 per hour - $30.70 per hour
**Bonus eligible:** No
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with my FlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close:** 2/16/2026 *if interested in opportunity, please submit application as soon as possible. The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (***************************************************************************************************************************
ProFee Audit Specialist FT- 2,500 Sign on Bonus
Work from home job in San Juan, PR
Datavant is a data platform company and the world's leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right format. Our platform is powered by the largest, most diverse health data network in the U.S., enabling data to be secure, accessible and usable to inform better health decisions. Datavant is trusted by the world's leading life sciences companies, government agencies, and those who deliver and pay for care.
By joining Datavant today, you're stepping onto a high-performing, values-driven team. Together, we're rising to the challenge of tackling some of healthcare's most complex problems with technology-forward solutions. Datavanters bring a diversity of professional, educational and life experiences to realize our bold vision for healthcare.
As an **ProFee Audit Specialist** you will be instrumental in addressing consulting and educational needs related to coding quality, compliance assessments, external payer reviews, coding education, interim coding management, and coding workflow operations reviews. In this role, you will offer meaningful information tailored to exceed customer expectations, actively identifying and presenting solutions for customer issues. This role is fully remote with a flexible schedule, allowing you to help shape the future of healthcare from your own workspace!
******* For this position, we are seeking an auditor with a broad range of experience across multiple specialties, with strong expertise in neurosurgery and orthopedics. Experience in Interventional Radiology and HCC is a plus.*******
**You Will:**
+ Conduct inpatient coding audits on medical records, utilizing ICD-10-CM, CPT, and appropriate coding references for accurate DRG and APC assignment.
+ Review non-CC/MCC records to assess proper coding or identify the need for additional documentation. Scrutinizes all HCPCS and CPT codes influencing APC assignment.
+ Provide coder education through the auditing process.
+ Prepare preliminary results for review by the facility or CCS HIM director.
+ Review disagreements on APC/DRG changes with the appropriate manager.
+ Prepare the final reports for the coding audit and actively participates in the resolution of audit findings.
+ Provide coder education via email and/or conference calls, utilizing the audit spreadsheet findings and comments.
+ Attend coding workshops as necessary.
+ Stay current with regulatory changes.
+ Organize and prioritize multiple cases concurrently to ensure departmental workflow and prompt case resolution.
+ Demonstrate versatility and exceptional work across a wide range of coded services.
+ Meet with client facility representatives to discuss issues and trends identified in audits.
+ Develop and implement education for physicians, nursing, and other clinical staff to enhance documentation.
+ Communicate effectively with co-workers, management, and hospital staff regarding clinical and reimbursement issues.
+ Function in a professional, efficient, and positive manner.
+ Adhere to the American Health Information Management Association's code of ethics.
+ Maintain a customer-service focus and exhibits professionalism, flexibility, dependability, a desire to learn, commitment to excellence, and commitment to the profession.
+ Conduct audits on external coding staff as needed and provides reports to the manager as directed.
+ Handle a high complexity of work functions and decision-making.
+ Demonstrate strong organizational, teamwork, and leadership skills.
**What you will bring to the table:**
+ 3-5 years experience auditing
+ Associate or Bachelor's degree from an AHIMA-certified HIM or Nursing Program, or completion of a certificate program from AAPC with a preference for CCS
+ Preferred: CCS, RHIT, or RHIA credentials.
+ Recent experience in academic/level 1 trauma centers
+ Experience coding and auditing inpatient and outpatient records for various facilities
+ Track record of acceptable productivity standards
+ Maintain 95% accuracy rate for APC assignment and 95% productivity rate
+ Experience with various software including EMR, Encoder and Auditing software
**Perks:**
+ Benefits for Full-Time employees: Medical, Dental, Vision, 401k Savings Plan w/match, 2 weeks of paid time off, and Paid Holidays, Floating Holidays
+ Free CEUs every year
+ Stipend provided to assist with education and professional dues (AHIMA/AAPC) If Applicable
+ Equipment: monitor, laptop, mouse, headset, and keyboard
+ Comprehensive training led by a credentialed professional coding manager
+ Exceptional service-style management and mentorship (we're in this together!)
Pay ranges for this job title may differ based on location, responsibilities, skills, experience, and other requirements of the role.
The estimated base pay range per hour for this role is: $35-$45 USD
To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion.
This job is not eligible for employment sponsorship.
Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement here (************************************************** . Know Your Rights (*********************************************************************** , explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay.
At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see aggregate responses, not individual ones. In fact, we aren't even able to see whether you've responded.) Responding is entirely optional and will not affect your application or hiring process in any way.
Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please request it here, (************************************************************** Id=**********48790029&layout Id=**********48795462) by selecting the 'Interview Accommodation Request' category. You will need your requisition ID when submitting your request, you can find instructions for locating it here (******************************************************************************************************* . Requests for reasonable accommodations will be reviewed on a case-by-case basis.
For more information about how we collect and use your data, please review our Privacy Policy (**************************************** .
Global Safety Engineer - Contractor and Distributed Workforce
Work from home job in San Juan, PR
The GE Aerospace Contractor and Distributed Workforce Safety Leader will work with operations teams to implement world class contractor safety and distributed workforce EHS Programs. The successful candidate will partner with GE Aerospace business unit teams to implement new risk reduction strategies and drive continuous improvement to achieve a reduction in the frequency and severity of EHS events. This role shall serve as the GE Aerospace subject matter expert for contractor safety, distributed workforce, and related EHS programs & requirements.
**Job Description**
**Roles and Responsibilities**
+ Partner with business operations teams to improve and develop GE Aerospace business-specific expectations, tools, resources, & programs for Contractor Safety and Distributed Workforce.
+ Assist GE Aerospace business units in the deployment of new EHS expectations, tools, resources, & programs.
+ Own related EHS programs, which may include fall protection, aerial lifts, confined space, hot work, excavation, and line breaking, but may vary based on business needs.
+ Act as project leader to evaluate the existing contractor prequalification platform and potential transition to a next generation platform. Serve as business contractor safety pre-qualification subject matter expert.
+ Partner with GE Aerospace Global Facilities team to support capital projects & project services.
+ Conduct periodic GE Aerospace facility and customer inspections.
+ Lead & participate in program and regulatory compliance audits.
+ Assist with event investigations & partner with business operations teams to identify root causes & corrective actions for contractor safety & distributed workforce EHS events.
+ Travel to GE Aerospace and customer facilities to evaluate risk, assist with event investigations, & assist with program deployment.
+ Develop, deliver, & deploy EHS training materials on Contractor Safety, Distributed Workforce Safety, and other EHS disciplines.
+ Develop and track program KPIs & scorecards, report progress to senior leadership, and develop plans to correct performance when KPIs are off plan.
+ Lead field trials & evaluations of contractor safety & distributed worker technology such as digital risk assessments & wearable technologies.
+ Perform other EHS-related tasks as assigned.
+ Ability to travel domestically and globally up to 50%
**Minimum Required Qualifications**
+ Bachelor's degree from an accredited university or college
+ Minimum of 5 years of manufacturing/industrial experience in contractor safety management, distributed worker EHS programs, and related EHS programs
**Desired Characteristics and Experiences**
+ Demonstrated experience in safety program implementation, management, & continuous improvement for high-risk programs such as fall protection, aerial lifts, confined space, hot work, excavation, and line breaking.
+ Strong oral/written communication skills & interpersonal/leadership skills
+ Demonstrated ability to analyze and resolve problems
+ Demonstrated ability to lead & manage programs/projects
+ Demonstrated ability to document, plan, market, and execute programs
+ Demonstrated ability to apply lean principles & problem-solving
+ Certified Safety Professional or other professional certifications affiliated with EHS
+ Six Sigma Green Belt
**Pay and Benefits:**
+ The salary range for this position is $ 119,000.00 - 158,000.00 USD Annual. The specific salary offered to a candidate may be influenced by a variety of factors including the candidate's experience, their education, and the work location. In addition, this position is eligible for a performance bonus/variable incentive plan.
+ GE provides a comprehensive benefits package that provides access to plans which support the overall wellbeing of our employees and their dependents. These benefits include, but are not limited to, health care coverage (medical, dental, vision, pharmacy), a retirement plan that includes Company Retirement Savings and a 401K with Company matching, Life Insurance options, Disability coverage, paid time-off, EAP, and more.
Healthcare benefits include medical, dental, vision, and prescription drug coverage; access to a Health Coach, a 24/7 nurse-based resource; and access to the Employee Assistance Program, providing 24/7 confidential assessment, counseling and referral services. Retirement benefits include the GE Retirement Savings Plan, a tax-advantaged 401(k) savings opportunity with company matching contributions and company retirement contributions, as well as access to Fidelity resources and planning consultants. Other benefits include tuition assistance, adoption assistance, paid parental leave, disability insurance, life insurance, and paid time-off for vacation or illness.
General Electric Company, Ropcor, Inc., their successors, and in some cases their affiliates, each sponsor certain employee benefit plans or programs (i.e., is a "Sponsor"). Each Sponsor reserves the right to terminate, amend, suspend, replace, or modify its benefit plans and programs at any time and for any reason, in its sole discretion. No individual has a vested right to any benefit under a Sponsor's welfare benefit plan or program. This document does not create a contract of employment with any individual.
_This role requires access to U.S. export-controlled information. Therefore, employment will be contingent upon the ability to prove that you meet the status of a U.S. Person as one of the following: U.S. lawful permanent resident, U.S. Citizen, have been granted asylee or refugee status (i.e., a protected individual under the Immigration and Naturalization Act, 8 U.S.C. 1324b(a)(3))._
**Additional Information**
GE Aerospace offers a great work environment, professional development, challenging careers, and competitive compensation. GE Aerospace is an Equal Opportunity Employer (****************************************************************************************** . Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
GE Aerospace will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).
**Relocation Assistance Provided:** No
\#LI-Remote - This is a remote position
GE Aerospace is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
Remote Fraud Call Center Representative - Puerto Rico
Work from home job in Guaynabo, PR
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
Remote Fraud Call Center Representative - Puerto Rico
Must be proficient in English.
Must reside in Puerto Rico to be considered.
$12.10 HR
Opportunity to earn an additional $350 per month.
Great Benefits and Paid Training!
Summary:
As a Customer Service Representative II, you will be responsible for the resolution of multi-product fraud related client requests by answering calls, chats, or emails in an inbound contact center. These individuals work in a fast-paced environment that requires accuracy, use of logic, multi-tasking, toggling between multiple systems and clearly communicating resolutions in an efficient manner while delivering a great client experience. They provide seamless service delivery to answer client questions, resolve problems, perform account maintenance, and look for opportunities to deepen relationships through digital solutions.
What we offer:
* Work From Home
* Full-Time Employment: Reliable schedule and stability.
* Competitive Pay: $12.10 starting on day one.
* Pay is $12.10/hour which may be below your state's minimum wage Please take this into consideration when applying.
* Shift differential: $1.50 extra per hour if working Monday-Friday between 6:00PM to 6:00AM.
* Weekend Shift Differential: $1.00 extra per hour if working on Saturdays and Sundays.
* Paid Training: Get the training you need to excel.
* Incentive Plan: Potential to earn up to an additional $350 per month after training by meeting performance metrics.
* Full Benefits: Comprehensive benefit options and a great work environment that values your success
What You'll Do:
* Manage inbound calls from customers regarding account inquiries, transactions, and fraud concerns.
* Identify and respond to potential fraud using training, account data, and internal tools; escalate complex cases as needed.
* Process fraud claims and disputes per client guidelines.
* Clearly explain account issues and resolutions, ensuring a professional, empathetic, and confidential approach.
* Conduct investigations with accuracy and care, documenting all actions and conversations in the case management system.
* Support team operations with other duties and tasks as assigned.
What We're Looking For:
* A clear communicator who can explain complex topics in simple terms.
* A passionate, reliable professional with integrity and a drive to deliver exceptional service.
* Someone committed to excellent attendance and able to follow a structured, full-time schedule.
* A confident conversationalist who builds rapport, anticipates needs, and handles objections with ease.
* Strong written and verbal communication skills with attention to accuracy.
* Comfortable navigating multiple systems and screens in a fast-paced environment.
* Ready to take high-volume calls while maintaining focus and professionalism.
Required Qualifications:
* Must be at least 18 years old with a High School Diploma or equivalent.
* Must have 6 months of Customer Service, Call Center or Dispatch experience.
* Proficient in English.
* Complete a background check, credit check, and fingerprinting.
* Internet Service: Must have a verified, secure, reliable, and high-speed internet connection to support business needs.
* Work Area: Must have an established, dedicated work area equipped with a desk, chair, electrical outlet, and direct LAN connection.
* Equipment: The company will provide all necessary computer equipment
* Internet Speed Test: Must complete an internet speed test and achieve a minimum of 50 Mbps upload and 10 Mbps download.
* Reside in Puerto Rico with legal authorization to work permanently in the United States.
Preferred Qualifications:
* 6 months of experience in the banking or financial industry.
Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated hourly rate for this role is $12.10 per hour.
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form. Complete the form and then email it as an attachment to ********************. You may also click here to access Conduent's ADAAA Accommodation Policy.
Document Retrieval Specialist (Remote)
Work from home job in San Juan, PR
ABC Legal Service is proud to be the national leader in filing service of legal documents. We are growing and are looking for talented new team members to support our growth and solve exciting challenges!
We are a team of over 400 with offices in Los Angeles, Phoenix, Oklahoma City, Brooklyn, Chicago, Washington DC, and more. Seattle is our home and headquarters. We've been successful in this unique business for over 30 years and we continue to advance our technology and business processes to remain years ahead of what our competition is able to offer.
Job Overview:
The e-Fulfilment Specialist reviews and files legal documents utilizing online platforms and tools developed by ABC Legal. This role works closely with the e-Fulfillment and e-Filing team to collaborate on projects, resolve issues as they arise and meet common goals. This position is remote, but must be located in Puerto Rico.
Key Responsibilities:
Review and file legal documents using internal systems and email
Participate in ongoing training to expand knowledge of industry and process
Investigate discrepancies as they arise
Complete additional projects as assigned
Qualifications:
No experience necessary; data entry experience a plus
High school diploma or GED required
Ability to perform repetitive tasks with accuracy
Exceptional attention to detail
Desire and ability to be a team player
Experience and basic proficiency with Microsoft Office
Typing speed of at 50 to 60 wpm
Proficiency in English, including strong writing and communication skills, is essential for this role
We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. Join our team today!
Retirement plan with 5% matching
Medical, Dental, and Vision insurance
10 paid holidays per year
Referral program
Work from home flexibility
Starting Pay: $12.00 to $14.00 per hour
Schedule: Full-time, Monday through Friday
Auto-ApplyIntern: Summer 2026 - Hot Section Engineering (HSE) Durability (Hybrid)
Work from home job in San Antonio, PR
Country:
United States of America Hybrid
U.S. Citizen, U.S. Person, or Immigration Status Requirements:
U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract.
Security Clearance:
None/Not Required
Are you ready to explore the world of aerospace and defense? Do you want to learn from and collaborate with some of the greatest minds in the industry? At RTX, our internships, co-ops and full-time careers provide an exceptional foundation to work on complex problems, advance your skills and create a safer, more connected world. Discover opportunities to make a difference at RTX.
Pratt & Whitney is working to once again transform the future of flight-designing, building, and servicing engines unlike any the world has ever seen. And because transformation begins from within, we're seeking the people to drive it. So, calling all curious.
Come ready to explore and you'll find a place where your talent takes flight-beyond the borders of title, a country, or your comfort zone. Bring your passion and commitment and we'll welcome you into a tight-knit team that takes our mission personally. Channel your drive to make a difference into shaping an organization and an industry that's evolving fast to the future.
At Pratt & Whitney, the difference you make is on display every day. Just look up. Are you ready to go beyond?
What You Will Do
Provide analytical support through all design phase, redesigns, and test of power plants, aircraft systems, and/or parts.
Has theoretical to Basic knowledge in Heat Transfer, Thermodynamics, Aero Thermal analysis and Fluid Dynamics.
Participate as an active member in cross-discipline integrated product teams to provide design solutions that balance performance, cost, schedule, and quality requirements.
Develop and incorporate new ways to advance technology and improve processes as an individual and as a team contributor. Embrace a continuous improvement philosophy.
Ability to write clear documentation, as well as to create and provide impactful, persuasive technical presentations to IPT, CIPT and customers.
Develop and sustain a healthy work relationship based on mutual trust with pears, internal and external customers where significant interaction is expected.
Ability to work autonomously with limited supervision meeting project deliverables in time, with quality and on budget.
Attend and have participation in group meetings, teleconferences and/or training required.
Actively participate in initiatives for continuous improvement using CORE tools and support AS9100 efforts.
Based on business needs, the incumbent may be required to support other duties/functions within the company.
Support HSE Durability community initiatives
English (read, write, speak) is required when communicating with customers, co-workers, or supervisors who only speak English
Qualifications You Must Have
Enrolled in a degree program in Mechanical or Aerospace Engineering.
Minimum GPA of 3.0
Qualifications We Prefer (Optional)
Experience with Microsoft Office applications.
Excellent communication and presentation skills.
Previous experience or knowledge on gas turbines, heat transfer and/or computational fluid dynamics (CFD)
Strong communication, interpersonal, time management and organizational skills
Team oriented and cultural awareness
Experience with software and programing languages. ANSYS, Workbench, APDL, MATLAB, VBA, Python, C++, Fortran, MS Office, NX Teamcenter, SpaceClaim and SAP.
The ability to craft clear communication and build positive relationships
Learn More & Apply Now!
Pratt & Whitney's Puerto Rico Hot Section Engineering (HSE) is seeking a goal oriented, detail-focus Aero Thermal Fluid Durability Engineering Intern to work on existing and next generation of commercial and military gas turbine engines. The Engineering Intern would provide analytical support for the preliminary design phase through detailed design, development testing, production and field support of hot section engineering hardware. Possible opportunities include Military and Commercial Airfoils, Rotor, Exhaust Nozzle and Static Hardware. Determination on assigned hardware and program will be based on candidate's experience and development strategy. The Aero Thermal Fluid Durability Engineering Intern will apply scientific principles to analyze, innovate, design, develop and implement technologies, components, sub-systems, machines, tools and systems to ensure compliance to specifications, requirements and customer guarantees across applicable operating conditions. Ensures novel ideas and implementations are captured and protected using applicable IP processes and tools.
This position is classified as hybrid. Please ensure this role type (defined below) is appropriate for your needs before applying to this role. Candidates will learn more about role type and current site status throughout the recruiting process.
Hybrid: Employees who are working in Hybrid roles will work regularly both onsite and offsite. Ratio of time working onsite will be determined in partnership with your leader.
RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act.
Privacy Policy and Terms:
Click on this link to read the Policy and Terms
Auto-ApplyDistrict Manager
Work from home job in Carolina, PR
District Manager - (25005372) Description GENERAL PURPOSE:Accountable for all phases of district operations. Manages and controls the operation of an assigned district to ensure consistency with Company standards and expectations. Responsible for conducting Store Visits focused on people, customer service, store contribution, and adherence to shrink reduction initiatives.
This includes the administration, tracking and follow-up for all visits.
Ensures all Company standards and best practices are executed with excellence in all assigned locations.
Leverage all available data to understand, problem solve and proactively support business trends.
Provides leadership and guidance to stores in order to ensure that district sales and profit goals are achieved while meeting Customer Service goals.
Responsible for recruiting, training and developing store management teams.
ESSENTIAL FUNCTIONS:Great/Exceptional People• Recruit and select highly talented people and build succession plans designed to meet Brand and Company growth goals.
Collaborate with peers to develop a company-wide talent pipeline.
• Ensure consistent application of performance management practices including but not limited to annual performance appraisals, progressive counseling activities and development plans.
• Ensures compliance of Ross HR policies and procedures.
• Handles Employee Relations issues, ensuring partnership with HR and LP organizations.
• Maintains adherence to Company safety policies and ensures the safety of Associates and Customers.
True Customer Service• Serves as a point of contact for Customer Service issues in the district.
• Responds quickly and effectively to all Customer inquiries.
• Ensures that an excellent level of Customer Service is provided in all assigned locations.
Drive Contribution• Responsible for the management of and continuous monitoring of all actual expenditures to be within budget.
• Controls payroll hours to plan, as the primary controllable expense, as well as adjusting to current business trends.
• Ensures a safe, accident-free environment for all Customers and Associates.
Maintains compliance to all state, local and federal regulations.
Reduce Shrink• Demonstrates and drives Loss Prevention initiatives and awareness programs.
• Meets Company shrink goals.
Deliver the Treasure/Dealz• Ensures proper merchandising presentation and organization by adhering to the Company's merchandising philosophy and processes.
• Assesses and escalates any inventory level discrepancies.
COMPETENCIES:• Building Effective Teams • Ensures Accountability & Execution• Developing Talent • Manages Conflict• Collaboration • Business Acumen• Leading by Example • Plans, Aligns & PrioritizesQUALIFICATIONS AND SPECIAL SKILLS REQUIRED:• Excellent verbal and written communication skills• Proficiency with Microsoft Office Suite• Proven ability to adapt quickly to ambiguity and allocate time to execute multiple tasks and changing priorities• High School Degree or equivalent required, bachelor's degree in related field preferred • 5 or more years of retail management or operations experience• Valid Driver's License required• Travel required PHYSICAL REQUIREMENTS/ADA:Job requires ability to work in an office environment, primarily on a computer.
Requires sitting, standing, walking, hearing, talking on the telephone, attending in-person meetings, typing, and working with paper/files, etc.
Consistent timeliness and regular attendance.
Vision requirements: Ability to see information in print and/or electronically.
For hybrid: This role requires regular in-office presence, including to engage in in-person team interaction, meetings and collaboration, client support, mentoring, coaching, and/or feedback.
However, this role can perform duties effectively using a combination of in-office and remote work.
#LI-HYBRIDSUPERVISORY RESPONSIBILITIES:Store ManagersDISCLAIMERThis job description is a summary of the primary duties and responsibilities of the job and position.
It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities.
Contents are subject to change at management's discretion.
Ross is an equal employment opportunity employer.
We consider individuals for employment or promotion according to their skills, abilities and experience.
We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce.
Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.
Primary Location: Puerto Rico-Carolina-Carolina-Los Colobos Shopping Center PRWork Locations: Los Colobos Shopping Center PR Ave.
65 De Infanteria, Pr #3 Km 14 Carolina 00987Job: Field LeadershipSchedule: Regular Full-time Job Posting: Nov 21, 2025
Auto-ApplyCredentialed Tax Expert (Remote)
Work from home job in San Juan, PR
Seeking Tax Experts for the upcoming tax season. If you have an active PTIN and unrestricted credential (CPA/EA/Practicing Attorney) we would love to connect with you! **Qualifications** Who You Are: ● As a Tax Expert, you have a minimum of 2 years of paid experience filing 30 or more federal and state individual 1040 tax returns, using commercial tax preparation software.
● You possess an active, unrestricted credential: EA, CPA, or Practicing Attorney with strong tax preparation experience and extensive knowledge of tax laws and active Preparer Tax Identification Number (PTIN).
● You are passionate about helping clients navigate the complexities of taxation, and you're committed to enhancing our brand by delighting our customers and empowering them to prepare their taxes.
● You possess excellent customer service skills, and you are excited to interact with customers through video and audio tools in a professional, friendly, and confident manner.
What You Need:
● Must have (or be willing to obtain) internet connection that meets Security criteria.
● Must be available to work a minimum of 20 hours per week, spread across three or more days
**Responsibilities**
What You Will Do:
● In this role, you will help our customers complete their taxes using company products. By providing tax advice, full service return preparation, tax calculations, and managing product/software inquiries, you will be working toward advancing our goal of "Powering Prosperity Around the World."
● You will utilize government websites, professional resources, and team expertise to seek
out and deliver the right answer to the customer using everyday language.
● This is a virtual, customer-facing role, so you will use our state of the art video
communication software to interact with customers, and you will document interactions to
maintain accurate records.
Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual's skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting. The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company's 401(k) retirement plan.
Salary Range for this role:
$36-$36 USD
Vaco, LLC ("we," "our," or "Vaco") respects your privacy and is committed to providing a transparent notice of our Notice at Collection and Privacy Policy for California Residents. This Notice and Privacy Policy for California Residents applies solely to those who reside in the State of California ("consumers" or "you"). For additional details, click here (************************************ .
California residents may also access Vaco's HR Notice at Collection for California Applicants and Employees (***************************************************************************************************************** .
Vaco is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law.
Mechanical Design Engineer II (Hybrid-Puerto Rico)
Work from home job in Aguadilla, PR
Country: United States of America Hybrid U.S. Citizen, U.S. Person, or Immigration Status Requirements: U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract.
Security Clearance:
None/Not Required
Join Collins Aerospace as a Mechanical Design Engineer and work with Resilient Connectivity Products Engineering division, a Mission Systems organization that helps civilian, military and government customers complete their most complex missions - whatever and wherever they may be.
Our customers depend on us for reliable, secure and intelligent communications. By joining our team, you'll have your own critical part to play in ensuring our customers succeed today while anticipating their needs for tomorrow. Are you up for the challenge? Join our mission today
This position will sit at our Aguadilla, PR location. You must be residing in Puerto Rico at the time of starting employment. Relocation is not offered.
This role is categorized as hybrid, with 3 days onsite and 2 days remote following the schedule assigned by the Manager.
What YOU will do:
* Work collaboratively in a multidisciplinary team including Systems Engineers, Electrical and Electronic Engineers, and Software Engineers to design and build complete communications systems and test solutions.
* Work collaboratively in an Integrated Product Team (IPT) consisting of various disciplines including Engineering, Operations, and Quality to achieve optimal design solutions.
* Design mechanical parts and assemblies in 3D, integrated with electric and electronics components, as part of a communication system or a test solution. Designs must be clear, accurate, complete, and conform to internal standards, procedures, specifications.
* Evaluate during the design process different factors such as program requirements, manufacturability, cost, reusability, stiffness, weight, size, heat dissipation, lead time, and other factors. In addition to vibration and thermal conditions during test conditions in manufacturing as part of a test solution.
* Identify and evaluate suppliers or methods to fabricate or prototype the designed parts. Request for quotes and start with the procurement process of parts or assemblies. Verify the parts once received, and work with the rest of the team integrating the rest of the system components.
* Communicate technical topics and issues in a clear and concise manner to both technical peers as well as non-technical team members.
What YOU will learn:
* You will learn about our growing engineering team in Puerto Rico; What we do? Who we support? How we work?
* You will learn the technologies of today and tomorrow which we count on to maintain world leadership in the aerospace industry.
* You will learn why people enjoy and feel fulfilled by working in our industry.
Qualifications you must have:
* Typically requires a degree in Science, Technology, Engineering or Mathematics (STEM) and minimum 2 years prior relevant experience or an Advanced Degree in a related field.
* Demonstrated professional experience communicating in English (verbal and written).
* U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract.
Qualifications We Prefer:
* Experience with 3D CAD software (Solidworks, Creo, CATIA, NX, or similar)
* Experience with printed circuit boards (PCB) and printed circuit board assemblies (PCBA) design, testing and integration with other electrical and mechanical components or systems.
* Experience in analysis and design of commercial industry standards and military electronics packaging form factors, chassis design, and electromechanical applications.
* Practical experience in design and environmental mitigation for electronics packaging designs.
* Experience in vibration and Environmental Stress Screening (ESS) testing.
* Experience designing to meet and qualifying products for rugged environments.
What We Offer
Some of our competitive benefits package includes:
* Medical, dental, and vision insurance
* Three weeks of vacation for newly hired employees
* Generous 401(k) plan that includes employer matching funds
* Participation in the Employee Scholar Program (ESP)
* Life insurance and disability coverage
* Employee Assistance Plan, including up to 8 free counseling sessions.
* And more!
Learn More & Apply Now!
Collins Aerospace, an RTX business, is a leader in technologically advanced and intelligent solutions for the global aerospace and defense industry. Collins Aerospace has the capabilities, comprehensive portfolio, and expertise to solve customers' toughest challenges and to meet the demands of a rapidly evolving global market.
Join our growing engineering team in Puerto Rico, where you will provide critical support to all Collins SBUs, working on exciting programs and projects ranging from the development of the next generation of advanced concept ejection seats to the latest technologies for the U.S. warfighter.
WE ARE REDEFINING AEROSPACE.
* Please consider the following role type definition as you apply for this role.
Hybrid: Employees who are working in Hybrid roles will work regularly both onsite and offsite. Ratio of time working onsite will be determined in partnership with your leader.
At Collins, the paths we pave together lead to limitless possibility. And the bonds we form - with our customers and with each other -- propel us all higher, again and again.
Apply now and be part of the team that's redefining aerospace, every day.
RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act.
Privacy Policy and Terms:
Click on this link to read the Policy and Terms
Auto-ApplySr. Project Manager
Work from home job in Florida, PR
Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements.
We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together.
Position Purpose
Sr. Project Manager, Professional Services is a key role within the Professional Services Organization responsible for ensuring delivery excellence in the implementation process for Genesys clients. This role is a results-driven position with the expectation that the Senior Manager, Professional Services will directly engage with sales team members, leaders in other departments, leaders of business units in other geographies, and with customers, and prospects.
Sr. Project Manager, Professional Services will be involved in the following activities:
* Responsible for creating project plans, driving client meetings to ensure successful project delivery.
* Driving growth in a diverse Professional Services organization through the addition of Project Change Requests when scope of project increases and through recommending new products to the client to solve business issues that arise during implementation.
* On large project the Sr. Project Manager may be called upon to lead several additional project managers to ensure large complex projects are delivered successfully. Leading other project managers will not be a direct management responsibility rather a matrix leader opportunity for the specific project assigned.
Key Responsibilities
* Responsible for driving successful project implementation
* Building and maintaining relationships with the Genesys Account team, and executives with customers and partners
* Provide leadership in all areas including discovery, estimating, delivery, deal shaping, and support.
* Align resources to meet company goals for revenue and margin attainment.
* Delivery of projects within budgeted hours while maintaining high customer satisfaction scores.
* Direct teams to effectively and quickly onboard new customers.
* Monitor performance, customer feedback, and customer satisfaction relative to our employee interaction with our customer base.
* Serve as the main executive resource for customer satisfaction issue resolution related to Services engagements.
* Provide management direction and mentoring on key customer deals to both the sales and services leadership teams.
* Communicates goals and objectives and gathers and incorporates feedback from direct and indirect resources to ensure a clear understanding of expectations.
* Manage performance improvement plans across the team as necessary.
* Recommend process updates as necessary to meet project goals
Required Qualifications
* Bachelor's degree or higher in Business or Computer Science.
* 5+ years of hands-on Professional Services experience.
* 3+ years of supervisory, management, or leadership experience.
* Hands-on experience selling, delivering, and supporting projects
* Demonstrated ability to lead and develop a team of geographically diverse project managers.
* Ability to communicate directly with technical teams.
* Strong management skills including the ability to lead teams.
* Excellent communication skills. (written & oral presentation)
* Ability to travel as necessary to support business.
* Travel 30%
Compensation:
This role has a market-competitive salary with an anticipated base compensation range listed below. Actual salaries will vary depending on a candidate's experience, qualifications, skills, and location. This role might also be eligible for a commission or performance-based bonus opportunities.
$122,900.00 - $228,300.00
Benefits:
* Medical, Dental, and Vision Insurance.
* Telehealth coverage
* Flexible work schedules and work from home opportunities
* Development and career growth opportunities
* Open Time Off in addition to 10 paid holidays
* 401(k) matching program
* Adoption Assistance
* Fertility treatments
Click here to view a summary overview of our Benefits.
If a Genesys employee referred you, please use the link they sent you to apply.
About Genesys:
Genesys empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys Cloud is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the enterprise. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more, visit ****************
Reasonable Accommodations:
If you require a reasonable accommodation to complete any part of the application process, or are limited in your ability to access or use this online application and need an alternative method for applying, you or someone you know may contact us at reasonable.accommodations@genesys.com.
You can expect a response within 24-48 hours. To help us provide the best support, click the email link above to open a pre-filled message and complete the requested information before sending. If you have any questions, please include them in your email.
This email is intended to support job seekers requesting accommodations. Messages unrelated to accommodation-such as application follow-ups or resume submissions-may not receive a response.
Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.
Please note that recruiters will never ask for sensitive personal or financial information during the application phase.
Auto-Apply