Human performance consultant job description

Are you interested in working in a dynamic environment that offers opportunities for professional growth and new responsibilities? Are you interested in helping clients drive alignment with their business, improve organizational and human resource performance and establish a culture focused on adding business value? That is what the new generation of human resource transformation is all about. If you are seeking a role that offers you the opportunity to advise Government and Public Services (GPS) clients through critical and complex issues, while allowing you to develop personally and professionally, consider a career in Deloitte's Human Capital practice.
Work you'll do

As a Consultant within our Human Capital team you will:

+ Identify opportunities for efficiencies in work process and innovative approaches to completing scope of work

+ Participate in team problem solving efforts and offer ideas to solve client issues

+ Conduct relevant research, data analysis, and create reports

+ Maintain responsibility for completion and accuracy of work products

+ Assist in proposal development, as requested

+ Actively expand consulting skills and professional development through training courses, mentoring, and daily interaction with clients

The team

Deloitte's Government and Public Services (GPS) practice - our people, ideas, technology and outcomes-is designed for impact. Serving federal, state, & local government clients as well as public higher education institutions, our team of over 15,000+ professionals brings fresh perspective to help clients anticipate disruption, reimagine the possible, and fulfill their mission promise.

Our Cross Consulting Group (CCG) is a cohort of client service practitioners who have the ability to work across Offerings within our Human Capital Portfolio. Our CCG practitioners bring a collaborative mindset, an appetite for continuous learning, and a desire to grow their skills in meaningful ways - all while delivering exceptional client service.

Qualifications

Required:

+ Active TS/SCI with Polygraph security clearance

+ Bachelor's degree in Organizational Leadership, Business Management, Organizational Development, Change Management, Psychology, I/O Psychology, or other relevant field

+ 3 years of human capital experience including at least 3 of the following: stakeholder analysis, liaising between technical and non-technical audiences, change management, research of workforce trends, HR transformation, business process improvement, I/O survey design and analysis, analytics, organization transformation or design, strategic communications, and/or project management support

+ Demonstrated experience providing advice and guidance to executives on communications strategies

+ Experienced in writing, designing, and implementing communications and materials for a variety of audience

+ Ability to travel up to 25% on average, based on the work you do and the clients and industries/sectors you serve

Preferred:

+ Prior consulting experience with Big 4

+ Assist in the development of materials to promote strategic communications and ideas to internal and external stakeholders

+ Demonstrated experience reviewing and analyzing training materials and recommend changes based on type of instruction needed

+ Experience in developing reports using any major BI Package (MicroStrategy, Business Objects, Cognos, Oracle BIEE or similar

+ Statistical analysis experience (use of statistical software such as SPSS, SAS, Stata, MATLAB, R)

How you'll grow

At Deloitte, our professional development plan focuses on helping people at every level of their career to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there's always room to learn. We offer opportunities to help sharpen skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.

#IND:GPS

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

Here, you'll help attract, lead, support and reward our most valuable asset: our high caliber people. Here, you're expected and empowered to be your best, to grow and to develop your skills. Be prepared to move quickly, to engage proactively, and to think strategically. Join us and help people live healthier lives while doing **your life's best work.**

The Human Capital Consultant will help shape and execute the Human Capital and talent strategies for UnitedHealth Group, creating a wealth of opportunity for an experienced human capital strategic partner to contribute across a broad range of priorities, including culture building, workforce strategy, organization effectiveness, talent agenda, leadership bench strength, and employee experience.
**Primary Responsibilities:**

+ Consulting & Coaching: Partner with leaders to develop and design strategies aligned with business outcomes

+ Organizational Development: Uses a consulting framework to improve the health and effectiveness of the organization through various methods, tools and techniques impacting business results. Examples including organization design, leading through change, change management, workforce planning, effective leadership, and coaching.

+ Data and Analytics: Leverages data and analytic skills to drive decision making and action. Designs, develops and deploys solutions through on-going analysis and tying multiple data sets together to recommend action aligned with business strategies.

+ Talent Management **:** Understands the organizational talent strategy, talent plans and supply chain of internal and external talent. Drives business talent strategy and plans by applying talent acquisition, workforce planning, total rewards and inclusion and diversity practices to drive talent outcomes. Partner with COE's especially with Talent Acquisition, Compensation, Legal and Employee Relations.

+ Culture and Employee Experience **:** Deep understanding of culture, diversity and the drivers impacting a positive employee experience. Fosters inclusion, diversity and culture practices to create and maintain a positive, rewarding, and inclusive environment.

+ Business Fluency **:** Financial understanding and business operations knowledge. Understands how the business unit operates, major categories of cost and how profits are generated. Able to articulate the strategy, customer base and external factors impacting the business.

+ Diversity & Inclusion: Integrates, aligns, and embeds Inclusion and Diversity Strategy within the People Strategy and all aspects of Human Capital Work

+ Acquisitions and Growth: Applies all HC processes and policies for all new business acquisitions

+ Employee Relations: Experience with conducting investigations, ER for Provider population, ability to provide a bridge between the local business and Employee Relations team

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

**Required Qualifications:**

+ Bachelor's Degree in Human Resources, Business or Behavioral Science or related field or demonstrated equivalency

+ Two or more years of human capital experience

+ Proven consulting skills across various types of critical stakeholders

+ Demonstrated experience applying data and analytics to influence decision making and business outcomes

+ Experience implementing talent strategies and executing plans aligned with the culture and overall employee experience to drive business outcomes

+ Demonstrated experience in business fluency and knowledge

+ Demonstrated competence in understanding the talent agenda, including developing a strong leadership bench

+ Understanding of developing and implementing workforce strategy, aligned with and driving business outcomes

**Preferred Qualifications:**

+ Master's Degree in Human Resources or related field

+ Five or more years of human capital experience

+ Experience working within a matrixed (i.e. shared services delivery model) environment at a large, global, complex organization

+ Demonstrated history of positive employee experience through all aspects of Human Capital work

+ Experience leading organization design and implementing change

+ 3 or more years of healthcare experience

Full COVID-19 vaccination is an essential requirement of this role. UnitedHealth Group will adhere to all federal, state and local regulations as well as all client requirements and will obtain necessary proof of vaccination prior to employment to ensure compliance.

UnitedHealth Group requires all new hires and employees to report their COVID-19 vaccination status.

Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make health care work better for everyone. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Here you'll find incredible ideas in one incredible company and a singular opportunity to do your life's best work.(SM)

Diversity creates a healthier atmosphere: Optum and its affiliated medical practices are Equal Employment Opportunity/Affirmative Action employers and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. Optum and its affiliated medical practices is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.