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What does a human resource officer do?

Updated January 8, 2025
9 min read
Quoted expert
Karen Sharp-Price
What does a human resource officer do

A human resources officer is typically in charge of managing and handling the employment operations in the company, including the payroll and training systems. Their responsibilities revolve around participating in advertising job openings, interviewing applicants, training and managing new employees, and devising programs that will help them learn about the policies and regulations of the company. Furthermore, a human resources officer is also responsible for managing employee data, such as personal information and work attendance, processing payroll, and handling any issues or concerns.

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Human resource officer responsibilities

Here are examples of responsibilities from real human resource officer resumes:

  • Develop FMLA policy, create curricula and training for supervisory staff, and lead stand up instruction for the leadership team.
  • Recruit, negotiate new benefit contracts, manage compensation budget with department managers, process and oversee payroll.
  • Assist employees with benefit selections, FMLA, payroll deductions, EEO, and personnel information.
  • Prepare government reports relate to EEO compliance, ensure all plans are in compliance with federal and state regulations.
  • Provide consultation on disciplinary and grievance issues, ADA, OEO, FMLA issues and facilitate labor-management committee meetings.
  • Coordinate delivery of statewide HRIS training for banking center managers.
  • Supervise the payroll and benefits administration functions; ensuring compliance with applicable laws, timeliness and accuracy of processing.
  • Advise management on employee relations, employment law, employee performance, recruiting, and FLSA regulations.
  • Create and evaluate company job descriptions for appropriate format, language, salary ranges, and FLSA status.
  • Provide customer service support for numerous DoD organizations and service members both active and reserve.
  • Study legislation, arbitration decisions, and collective bargaining agreements to assess industry trends.
  • Represent Americas and corporate in creating annual succession plan for board of directors, resulting in several high-level internal promotions.

Human resource officer skills and personality traits

We calculated that 16% of Human Resource Officers are proficient in Human Resources Functions, Performance Management, and Personnel Actions. They’re also known for soft skills such as Interpersonal skills, Leadership skills, and Organizational skills.

We break down the percentage of Human Resource Officers that have these skills listed on their resume here:

  • Human Resources Functions, 16%

    Managed human resources function for County agency: Provided safety training and managed Work Safe program, significantly reducing workplace accidents.

  • Performance Management, 7%

    Created and implemented Human Resources training programs to include performance management, compensation, performance appraisal, and new manager orientation.

  • Personnel Actions, 6%

    Served as an authoritative source of information on procedural and regulatory requirements for submitting and processing all types of personnel actions.

  • EEO, 5%

    Served as the Overtime Manager, Time and Attendance, SEAP, ADA, EEO Sick Leave and Labor Relations Coordinator.

  • HRIS, 4%

    Coordinated delivery of statewide HRIS training for banking center managers.

  • Employee Development, 4%

    Led and coached all levels of management to effectively optimize organizational talent and employee development.

Common skills that a human resource officer uses to do their job include "human resources functions," "performance management," and "personnel actions." You can find details on the most important human resource officer responsibilities below.

Interpersonal skills. To carry out their duties, the most important skill for a human resource officer to have is interpersonal skills. Their role and responsibilities require that "human resources managers regularly interact with people, such as to collaborate on teams, and must develop working relationships with their colleagues." Human resource officers often use interpersonal skills in their day-to-day job, as shown by this real resume: "mentored junior staff of the section and built a team of good spirited staff with excellent interpersonal relationships. "

Leadership skills. Another soft skill that's essential for fulfilling human resource officer duties is leadership skills. The role rewards competence in this skill because "human resources managers must coordinate work activities and ensure that staff complete the duties and responsibilities of their department." According to a human resource officer resume, here's how human resource officers can utilize leadership skills in their job responsibilities: "designed and implemented leadership and management development training programs to drive alignment on strategic direction and values-driven member service. "

Organizational skills. Another skill that relates to the job responsibilities of human resource officers is organizational skills. This skill is critical to many everyday human resource officer duties, as "human resources managers must be able to prioritize tasks and manage several projects at once." This example from a resume shows how this skill is used: "develop and maintain company-wide and departmental organizational charts, conduct hris maintenance and report generation for senior management. "

See the full list of human resource officer skills

The three companies that hire the most human resource officers are:

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Compare different human resource officers

Human resource officer vs. Personnel manager

A talent acquisition manager is in-charged in the selection, recruitment, and retention of talented candidates. The core skills that a talent acquisition manager should possess to accomplish his/her or her job responsibilities include excellent interpersonal and communication skills, the ability to multi-task, and knowledge of human resource laws. Other requirements to qualify for the position include a passion for working with others and a degree in human resources management, business administration, or a related field.

We looked at the average human resource officer salary and compared it with the wages of a personnel manager. Generally speaking, personnel managers are paid $37,970 lower than human resource officers per year.Even though human resource officers and personnel managers are distinct careers, a few of the skills required for both jobs are similar. For example, both careers require performance management, personnel actions, and eeo in the day-to-day roles and responsibilities.

These skill sets are where the common ground ends though. The responsibilities of a human resource officer are more likely to require skills like "human resources functions," "employee development," "succession planning," and "organizational development." On the other hand, a job as a personnel manager requires skills like "human resource functions," "unemployment claims," "i-9," and "personnel functions." As you can see, what employees do in each career varies considerably.

Personnel managers really shine in the retail industry with an average salary of $57,140. Comparatively, human resource officers tend to make the most money in the government industry with an average salary of $77,057.personnel managers tend to reach lower levels of education than human resource officers. In fact, personnel managers are 9.6% less likely to graduate with a Master's Degree and 1.2% less likely to have a Doctoral Degree.

Human resource officer vs. Talent acquisition manager

An employee relations manager's responsibilities revolve around maintaining a strong professional relationship between employees and a company's management. They are also in charge of resolving conflicts and issues within the workplace, providing technical support on all employee programs, developing orientation and workshop activities among trainees and new members of the workforce, and addressing their concerns promptly and professionally. Furthermore, there are instances when an employee relations manager must conduct investigations, all while implementing the company's policies and regulations.

On average, talent acquisition managers earn a $1,367 higher salary than human resource officers a year.A few skills overlap for human resource officers and talent acquisition managers. Resumes from both professions show that the duties of each career rely on skills like "performance management," "eeo," and "hris. "

Each career also uses different skills, according to real human resource officer resumes. While human resource officer responsibilities can utilize skills like "human resources functions," "personnel actions," "labor relations," and "organizational development," talent acquisition managers use skills like "applicant tracking systems," "human resources," "ta," and "recruitment strategies."

Talent acquisition managers earn a higher average salary than human resource officers. But talent acquisition managers earn the highest pay in the manufacturing industry, with an average salary of $92,282. Additionally, human resource officers earn the highest salaries in the government with average pay of $77,057 annually.In general, talent acquisition managers achieve lower levels of education than human resource officers. They're 6.2% less likely to obtain a Master's Degree while being 1.2% less likely to earn a Doctoral Degree.

What technology do you think will become more important and prevalent for human resource officers in the next 3-5 years?

Karen Sharp-PriceKaren Sharp-Price LinkedIn profile

Instructor/Career Consultant, Daemen College

Technology changes and develops so quickly that looking 5 years into the future is too far off to predict what type of technology HR will be using. But within the next three years, there will be growth within the virtual reality space that even more Human Resource professionals will be able to use for training. There are companies using a new form of virtual reality called "extended reality," where virtual and real-life come together in the technology space. Human Resource training takes on a whole new life for companies in the virtual training realm. This is definitely an area of Human Resources that is exciting and quickly developing. The benefits seem to be that employees love the interactive and engaging qualities of this virtual training. Gone are the days of watching old customer service or sales training videos and not being able to relate to what is currently happening in their industry. Virtual reality is just starting to take hold, and the development of what it can provide for training employees is still in its infancy and very exciting.

Just over the past year, video conferencing and video chat has become mainstream for most companies. Learning how to maneuver and use the many different forms of video conferencing has become an everyday occurrence now for companies. Companies that said they could never go fully remote have done so and found not only that it can be done but done well with all this technology. But in the near future, you will see many new features added to all of these mediums to enhance the experience for employees and companies to communicate with co-workers, near and far. This technology has been around for a long time but is not used to its fullest extent. Due to the pandemic, it is heavily used, and I don't see us reverting back to our old ways but only improving upon how to better utilize technology in our businesses going forward.

Human resource officer vs. Employee relations manager

A senior human resources consultant specializes in recommending solutions to optimize a company's human resource operations. Their responsibilities typically revolve around performing research and analysis to identify the strengths and weaknesses of existing procedures, devising strategies to attain the best employment practices, and developing programs for the benefit of employees. They may also implement the company's policies and regulations, creating new ones as needed. Furthermore, as a senior human resources consultant, it is essential to lead and encourage junior consultants and managers to accomplish goals in adherence to the vision and mission of the company.

On average, employee relations managers earn lower salaries than human resource officers, with a $8,075 difference per year.By looking over several human resource officers and employee relations managers resumes, we found that both roles require similar skills in their day-to-day duties, such as "human resources functions," "performance management," and "hris." But beyond that, the careers look very different.

The required skills of the two careers differ considerably. For example, human resource officers are more likely to have skills like "personnel actions," "eeo," "employee development," and "disciplinary procedures." But a employee relations manager is more likely to have skills like "employee engagement," "corrective action," "ethics," and "payroll."

Employee relations managers make a very good living in the retail industry with an average annual salary of $87,349. On the other hand, human resource officers are paid the highest salary in the government industry, with average annual pay of $77,057.Most employee relations managers achieve a similar degree level compared to human resource officers. For example, they're 3.7% less likely to graduate with a Master's Degree, and 0.3% less likely to earn a Doctoral Degree.

Human resource officer vs. Senior human resources consultant

Senior human resources consultants average a lower salary than the annual salary of human resource officers. The difference is about $8,409 per year.According to resumes from human resource officers and senior human resources consultants, some of the skills necessary to complete the responsibilities of each role are similar. These skills include "performance management," "eeo," and "hris. "Each job also requires different skills to carry out their responsibilities. A human resource officer uses "human resources functions," "personnel actions," "employee development," and "background checks." Senior human resources consultants are more likely to have duties that require skills in "healthcare," "employee engagement," "workforce planning," and "payroll. "In general, senior human resources consultants earn the most working in the technology industry, with an average salary of $86,984. The highest-paying industry for a human resource officer is the government industry.The average resume of senior human resources consultants showed that they earn similar levels of education compared to human resource officers. So much so that theyacirc;euro;trade;re 1.4% more likely to earn a Master's Degree and less likely to earn a Doctoral Degree by 0.4%.

Types of human resource officer

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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